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Hearth and Home Technologies SILH50E

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1. 1041 Reference Materials 30 762 mm 17 114 in 438 mm 31 787 dL m 31 Y Y 31 1 8 in 4 791 mm SILH50E B SILH50EV B SILH50ENH B 1 e NE 33 5 8 in 854 mm 20 7 8 in e 530 mm VA 34 5 8 in VW 1 879 m 9 1 Y Y 36 1 8 in 4 918 mm SILH60E B SILH60EV B SILH60ENH B See VC 3 1 8 in 6 1 2 79 165 41 B LOD 3 1 8in lt 6 7 2 79 mm 165 mm Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 B Optional Components SIGNAL LIGHT ON OFF BUTTONS FRONT BACK RCE HTL B DM1031 DM1036 WSK 21 Remote Control DM1031B DM1036B WSK 21 W DM1031S DM1036S Wall Switch Kit Bi fold Glass Doors CENA HHH left right RF50E SILH50E B Series RF60E SILH60E B Series Side Refractory RF36EH Refractory SILH60E B Series Only NXT AMD 70 FFNXT70 PWT NXT BFMD 70
2. A B c E SILH5OE B Series SILH6OE B Seri 1048 886 889 iR SR iet using the PBT or BKT Cabinet Trim Kits eres 1048 886 889 increase the width A by 1 1 4 in 32 mm and header height B by 5 8 in 16 mm Figure 3 2 Framing the Heater 8 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 Amps Description Voltage 120 240 SILH50E B 31 fireplace 1400 SILH60ENH B Note Follow all national and local electrical codes Note This heater must be electrically wired and grounded in accordance with local codes or in the absence of local codes with National Electric Code ANSI NFPA 70 latest edition or the Canadian Electric Code CSA C2 1 as appropriate All wiring must be done by a qualified electrician Use appropriate wire to meet local and national codes for rated power consumption CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation Verify proper operation after servicing A 120VAC Wall Outlet Installation The heater is wired from factory with a polarized plug Forease of electrical hook up you may wish to install the heater near an existing outlet A 15 amp 120 volt circuit is required A dedicated circuit is preferred but not essential in all cases A dedicated circuit will be required if after installation the circuit trips or fuse blows on a
3. Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 11 Finishing A Finishing Material Note Finishing materials are normally installed behind Combustible Material the nailing flanges or up to the sides of the nailing flanges Material which is made of or surfaced with wood Allow room for the front to be added and the heater to be compressed paper plant fibers plastics or any material anchored capable of igniting and burning whether flame proofed or not plastered or not plastered e Non Combustible Material Material which will not ignite and burn Such materials are those consisting entirely of steel iron brick tile concrete slate glass or plasters or any combination thereof Combustible Finishing E Material nee s top view N appliance face drywall Grilles combustible material Figure 6 2 Finishing Top View 120V Figure 6 1 Finishing Materials B Finishing Checklist Power supply service must be either completed or placed within the heater prior to finishing to avoid reconstruction Wall switch wires hardwired heaters only must also be completed to avoid reconstruction See Section 4 Wiring top view Combustible material may cover the black outer surface by 1 2 in on the 120V heaters only See Figure 6 2 Combustible material may not cover the black outer K surface 240V heaters See Figure 6 3 appliance face
4. SILH60E B Series only SILH60E B Series only SILH60E B Series only 22 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 Trim Kits PBT 550 SILH50E B Series BKT 550 SILH50E B Series PBT 6 SILH60E B Series BKT 6 SILH60E B Series Cabinet Trim PB Polished Brass Finish BK Black Finish Surrounds VTS 550 SILH50E B Series VTS 550 BK SILH50E B Series VTS 36 SILH60E B Series VTS 36 BK SILH60E B Series Quick Tile Black and Brass Surrounds no suffix Polished Brass Finish BK Black Finish TKE31B S SILH50E B Series TKE1B S SILH50E B Series TK302B S SILH60E B Series 6 5 SILHGOE B Series B Brass Finish S Stainless Steel Finish PT Pewter Finish BN Brushed Nickel Finish Flush Surrounds chase installations only SILH50E B Series SILH60E B Series ROF44SB ROF48DB MVF44SB MVF48DB_ PLF44SB_ PLFA48DB O Unstained Oak P Primed Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 23 Marble Lux Marble Lux SILH50E B Series SILH60E B Series VML 550 G VML 36 G VML 550
5. drywall Grilles and air openings cannot be covered in any combustible circumstances material Noncombustible material may cover all black outer surfaces Grilles and air openings may not be covered Protective cover may stay on during framing but must be removed before final finishing Once final finishing has been completed the protective cover can be used to protect heater until final installation is complete Figure 6 3 Finishing Top View 240V Note The heater is a zero clearance fireplace and may be finished with combustible or noncombustible finishing materials When using paint or lacquer to finish the mantel they must be heat resistant to prevent discoloration 12 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 C Mantel CEILING 30 in min 762 mm 3 4 in 12 in e 19 mm 305 mm SILH50E B Series 120 amp 240 Volt Mantel height listed is measured SILH60E B from the BASE of the heater Series 120 amp 240 Volt Units Fire Risk Do NOT obstruct air inlet or outlet grilles Do NOT modify grilles Modifying or covering grilles could cause temperature rise and fire hazard Finishing materials must not interfere with Air flow through grilles or louvers Operation of louvers or doors e Access for service Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 13 Heater Setup
6. are FOR DESIGN PURPOSES ONLY Illustrations diagrams are not drawn to scale Actual installation appearance may vary due to individual design preference Hearth amp Home Technologies reserves the right to alter its products 6 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 Framing Clearances WARNING Fire Risk Provide adequate clearances Around air openings To combustibles Forservice access Locate heater away from traffic areas A Selecting Heater Location Several options are available to you when choosing a loca tion for your heater This heater may be used as a room divider installed along a wall across a corner or used in an exterior chase See Figure 3 1 This heater may be installed directly on the floor carpet or raised on a hearth Electrocution Risk NEVER locate this heater where it may fall into a bathtub or other water container Contact local building administrator for information on bathroom intallations Fire Risk Prevent contact with sagging loose insulation Do NOT install against vapor barriers or exposed insulation Do NOT use this heater if any part has been under water Immediately call a qualified service technician to inspect the heater and to replace any part of the control system which has been under water Fire Risk Comply with all minimum clearances to combustibles as specified Failure to comply may cause fire Note M
7. of the wall switch wires and the other side to the other wire for the switch Replace the access cover plate Run the wall switch wire to the wall box and connect to a wall switch WSK 21 amp WSK 21 W OPTIONAL SPEED CONTROL THERMOSTAT REMOTE OR WALL ON OFF SWITCH REMOTE HEAT CONTROL o o RELAY TT S 12VDC o HEAT SWITCH SUPPLY BLOWER BLOWER BLOWER 120 VAC HIGH LIMIT ater 4 BLACK Paes HIGH LIMIT HEATER 1 10 12 240 VAC HEATER 2 TERMINAL STRIP 120 VAC PLUG OR 120 240 HARD WIRED 3 PIN WIRING HARNESS POWER NEUTRAL MUST NOT CONNECT TO VIRTUAL NEUTRAL OF HEATERS OR BLOWER IN 240VAC VERSION 120VAC 240VAC 60 HZ SPLIT PHASE Figure 4 1 120V 240V Wiring Diagram Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 Heater Preparation Secure and Level the Heater A WARNING Fire Risk Note Follow all national and local electrical codes Note Select a suitable location that is not susceptible to moisture and is away from drapes furniture and high traffic areas Prevent contact with sagging loose insulation Do NOT install against vapor barriers or exposed insulation A WARNING Shock Risk The diagram shows how to properly position level and se cure the heater see Fi
8. regular basis when the heater is operated Additional appliances on the same circuit may exceed the current rating of the circuit breaker Before plugging heater into wall outlet make sure all control switches are in the OFF position To access the controls lift up on the lower grille panel and rotate it forward Ifthe power cord is not being used go to Step B below If the cord does not reach the outlet a No 16 AWG minimum wire size extension cord rated for a minimum of 1875 watts may be used Use minimum length and do not coil cord A WARNING Shock Risk Fire Risk Improperly protected power cords could cause electrical shock or fire Do not pinch the cord or lay against a sharp object Do not cover the cord with carpeting throw rugs or runners Secure and arrange cord to avoid a tripping hazard Do not coil cord Shock Risk Improperly grounded outlets could cause electrical shock Always use properly grounded fused and polarized outlets Always used ground fault protection where required by electrical code Disconnect remote controls during your extended absence This will prevent accidental operation of the heater B 120VAC Hardwire Installation Turn off circuit breaker e Access knockout Remove the access cover plate Disconnect the power cord from the terminal block e Remove the knockout and install the cable clamp not provided into the hole Feed 8 in of service wire thro
9. 1 amp WSK 21 W The wall switch wiring can be found in the Section 4 Wiring The wall switch has an operating voltage of 12VDC do not hook up to 120 240VAC For installations you can use 24AWG thermostat wire connected to a standard wall Switch It is recommended not to exceed 15 ft of wire from heater With the main power switch located on the dashboard the position the wall switch can turn the heater on and off The wall switch does not control the other Switches or controls located on the dashboard Features of the heater flame motion and heater blower assembly will remain in their last set position If you would like to change the setting you will have to access the manual controls located on the heater to set the desired position The heater must be turned on and off by the wall switch D FCC Requirements If this equipment does cause harmful interference to radio or television reception which can be determined by turn ing the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connectthe equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or TV technician for help Canadian Equipment Requirements This digital appa
10. A Remove Shipping Materials e Cut and discard the ties bundling the firescreen Remove screws holding ember bed shipping tabs in place hill oi Remove the tabs and discard Replace the screws TNAM S Remove the grate from the shipping pack and slide into place See Figure 2 Remove the upper louver assembly from the pack and slide notches over screws in column See Figure 3 Remove the lower louver assembly from the pack and install as shown in Figure 4 Figure 7 1 Shipping Pack 14 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 H Operating Instructions t is recommended that during long periods of non A WARNING usage that the main power switch is turned to the OFF position Fire Risk Flame Ember Bed Intensity Control Turn the control knob clockwise to increase the Donotoperate heater before reading and intensity understanding operating instructions Turn the control knob counter clockwise to reduce the Failure to operate heater properly may intensity cause fire e Flame Ember Bed Motion Control Turn the control knob clockwise to increase the motion Turn the control knob counter clockwise to reduce the motion A Manual Controls Heater Blower Assembly Switch Access Controls 0 The heater blower assembly will operate only if the Controls are located behind the lower grille panel To switch is turned on access the controls lift up o
11. BG VML 36 BG VML 550 BK VML 36 BK 24 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 C Service Parts Service Parts SILH50E B amp SILH60E B Fae atilator EH Exploded Parts Diagram Beginning Manufacturing Date Apr 2005 The first name in fireplaces SILHOUETTE Series Electric Fireplaces Ending Manutactiring Date Active Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 25 Service Parts SILH50E B amp SILH60E B meatilator Service Parts List Beginning Manufacturing Date Apr 2005 The first name in fireplaces SILHOUETTE Series Electric Fireplaces Ending Manufacturing Date Active Qty Description of Part SILH50E B Series SILH60E B Series req _ Reflective Flame Decal 4240 4021390 6 Flame Element 77 9920 4030200 1 8 120 Heater Assembly 4030541 4994 1 8 240VAC Heater Assembly 45959 4030539 Electric Log Assembly LL 4030055 40905 1 9 Rock Retainer 1 45929 4030487 1 Upper Glass Retainer 4030 218 4030 146 PowrCod 4030018 4030 018 26 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 D Limited Warranty The first name in fireplaces Hearth amp Home Technologies Inc 1915 W Saunders Street Mt Pleasant lowa 52641 www heatilator com Hearth amp Home Technologies Inc HHT Electric Fireplaces are tested a
12. Faeatilator The first name in fireplaces Models SILH50E B SILH50ENH B SILH50EV B SILH60E B SILH60ENH B SILH60EV B Electric Fireplace C US LISTED CAUTION DO NOT DISCARD THIS MANUAL Important operating Read understand Leave this manual with and maintenance and follow these party responsible for instructions included instructions for safe use and operation installation and operation 4 HOT DO NOT TOUCH If the information in these instruc SEVERE BURNS MAY RESULT fire may result causing property Glass and other surfaces are hot damage personal injury or death Du X during operation and cool down 1 Do not store or use gasoline or other flammable vapors and liquids in the vicinity Keep children away is of this or any other appliance SUPERVISE children same room Comply with all mimmum clearances to Alert children and adults to hazards of high combustibles as specified Failure to comply temperatures may cause house fire Keep clothing furniture draperies and other combustibles away Made in China Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 1 Read this manual before installing or operating this heater Please retain this owner s manual for future reference Congratulations Congratulations on selecting a Heatilator electric fireplace The insert you have selected is designed to provide the utmost in safety reliabil
13. as been dropped or damaged in any manner Return heater to authorized service facility for examination electrical or mechanical adjustment or repair Do not use outdoors This heater is not intended for use in bathrooms laundry areas and similar indoor locations Never locate heater where it may fall into a bathtub or other water container Do not run cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic area and where it will not be tripped over Do not coil cord To disconnect heater turn controls to OFF then remove plug from outlet Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage the heater To prevent a possible fire do not block air intakes or exhaust in any manner A heater has hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids are used or stored Use this heater only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire However if you have to use an extension cord the cord shall be No 16 AWG minimum size and rated not less than 1875 watts Use minimum length and do not coil cord Always use properly grounded fused and polarized outlets Alw
14. ays use ground fault protection where required by electrical code Always disconnect power before performing any cleaning maintenance or relocation of the heater To prevent a possible fire do not burn wood or other materials in this heater To prevent electric shock or fire always use a certified electrician should new circuits or outlets be required When transporting or storing the heater keep in a dry place free from excessive vibration and store as to avoid damage SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 5 Design and Installation Considerations CAUTION Check building codes prior to installation Installation MUST comply with local regional state and national codes and regulations Consult insurance carrier local building inspector fire officials or authorities having jurisdiction about restrictions installation inspection and permits When planning a heater installation it is necessary to deter mine the following information before installing Where the heater is to be installed See Sections 3 and 4 Electrical wiring See Section 4 Framing and finishing details See Sections 3 and 6 Whether optional accessories devices such as a fan wall switch or remote control are desired See Section 11 C Tools and Supplies Needed Before beginning the installation be sure the following tools and building s
15. d Waren 27 E 28 Finishing 12 A Finishing 12 B Finishing 12 C Mantel ease cack pie paste emp ue ees 13 Heater Setup 14 A Remove Shipping Materials 14 B Glean Heater coo 14 C VACCESSONES foo o UE EROR E EE 14 Note An arrow 9 found in the text signifies change in content Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 3 Listing and Code Approvals A Certification This heater has been tested in accordance with the UL2021 Standards for fixed and location dedicated electric room heaters in the United States the current CSA C22 2 No 46 in Canada and has been listed by Underwriters Laboratories Inc for installation as described in this manual All compo nents are UL or CSA safety certified This heater has been tested and listed for use with the op tional components specified in this manual These optional components may be purchased separately and installed at a later date Heatilator is a registered trademark of Hearth amp Home Tech nologies Inc 4 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 2 Getting Started A WARNING Fire Risk Do not install or operate damaged heater Do not modify heater Installation other than as instructed by Hearth amp Home Technologies Inc is st
16. e claimed condition to Heatilator Technical Service Department Hearth amp Home Technologies Inc 800 W1915 W Saunders St Mt Pleasant IA 52641 Provide proof of purchase model number serial number and manufacturing date code to HHT Provide HHT reasonable opportunity to investigate the claim including reasonable opportunity to inspect the Appliance prior to any repair or replacement work and before the Appliance or any component of the Appliance has been removed from the place of original installation Obtain HHT s consent to any warranty work before the work is done ADDITIONAL INFORMATION If you would like information on current Heatilator products or want to locate a dealer in your area call 1 00 927 6941 2003 Heatilator amp is a Registered Trademark of Hearth amp Home Technologies Inc Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 27 E Contact Information e The first name in fireplaces Hearth amp Home Technologies Inc 1915 W Saunders Street Mt Pleasant lowa 52641 www heatilator com Please contact your Heatilator dealer with any questions or concerns For the number of your nearest Heatilator dealer please visit www heatilator com NOTES DO NOT DISCARD THIS MANUAL Important operating Read understand Leave this manual with and maintenance and follow these party responsible for instructions included instructions for safe use and operat
17. g it straight out Remove the upper grille panel door front by lifting it up and out Remove the four outer screws See Figure 10 2 Pullthe heater blower assembly out of heater Slide the heater blower assembly back into the heater making sure that the wires do not touch the heater blower Figure 10 2 Installing Heater Blower Assembly assembly housing Once the front of the heater blower assembly is flush with heater reinstall the four screws removed earlier Replace the upper grille panel and hood Plug the wire harness back into the connector in the back of the left rear corner of the light tray Slide dashboard back into heater and make sure all wires are inside heater Reinstall the four screws removed earlier Turn on the circuit breaker or plug the heater back into the wall outlet E Maintenance Task List Glass Doors 1 Inspect glass panels for cracks Replace if this condition is present 2 Confirm there is no damage to glass or glass frame Replace as necessary 3 Clean glass using a non abrasive cleaner such as Brasso Circulation Compartment 1 Remove any foreign objects 2 Verify unobstructed air circulation 20 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 1 Heater Dimensions in 429 mm 14 in 356 mm gt 914 22 in 559 mm 14 in 356 mm 41 in
18. gure 5 1 Nailing tabs are provided to Improperly grounded outlets could cause secure the heater to the framing members electrical shock Always use properly grounded fused and Place the heater into position polarized outlets Level the heater from side to side and front to back Always use ground fault protection where Shim the heater as necessary required by electrical code Bendoutnailing tabs on each side Keep nailing tabs flush with the framing e Secure the heater to the framing by using nails or screws through the nailing tabs A WARNING Shock Risk Fire Risk Improperly protected power cords could cause electrical shock or fire Do not pinch the cord or lay against a sharp object Do not cover the cord with carpeting throw rugs or runners Arrange and secure cord to avoid a tripping hazard A WARNING Fire Risk Nailing Flanges both sides Do not install or operate damaged heater Do not modify heater Installation other than as instructed by Hearth amp Home Technologies Inc is strictly prohibited Figure 5 1 Proper Positioning Leveling and Securing Heater Do not operate the heater without fully assembling all components Installation and or use of any component part not approved by Hearth amp Home Technologies Hearth amp Home Technologies disclaims any responsibility for and the warranty and agency listing will be voided by the above actions
19. his electric heater without disconnecting power and allowing the heater to cool could create a shock or burn hazard Turn controls to OFF Remove plug from outlet or turn off the circuit breaker to the heater A WARNING Risk Salli Accidental burning of the skin could occur llow at least 15 minutes for the light bulbs to cool before touching them Remove Screws Figure 10 1 Replacing the Bulbs CAUTION Handle glass assembly with care When cleaning glass door Avoid striking scratching or slamming glass Do NOT use abrasive cleaners Use a hard water deposit glass cleaner on white film Do NOT clean glass when it is hot Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 19 D Heater Blower Assembly Maintenance Turn off the circuit breaker unplug the heater before servicing the heater blower assembly Allow heater to cool before removing Open the lower grille panel to view the dashboard on the heater the lower grille may need to be removed Remove the four outer screws See Figure 10 2 Pull dashboard towards you to expose the light compartment the light tray does not need to be pulled all of the way out of the heater Remove e Reach into the back of the left rear corner of the light tray Outer and unplug wire harness from connector To remove plug Screws squeeze both sides and pull Remove the hood by pullin
20. inimum and maximum clearances must be maintained at all times Illustrations throughout these instructions reflect typical installations and are for design purposes only Actual installation may vary slightly due to individual design preferences The illustrations and diagrams used throughout these installation instructions are not drawn to scale B Clearances Figure 3 1 shows all clearances that must be maintained around the heater A WARNING Fire Risk Due to high temperature this heater should be located out of high traffic areas Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 12 in 305 mm from the front of the heater SS aA 5 14 in 356mm Model A B C D SILH50E B Series SILH60E B Series Heater Locations Y 1 in 26mm min Figure 3 1 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 7 C Framing Figure 3 2 shows a typical framing using 2 x 4 lumber of the heater assuming combustible materials are used All re quired clearances to combustibles around the heater must be adhered to CEILING 30 in min 762 mm 3 4 in 12 in 19 mm 305 mm Y o Mantel height listed is measured header height from the BASE of the heater T cd Model
21. ion installation and operation This product may be covered by one or more of the following patents United States 4593510 4686807 4766876 4793322 4811534 5000162 5016609 5076254 5113843 5191877 5218953 5263471 5328356 5341794 5347983 5429495 5452708 5542407 5601073 5613487 5647340 5688568 5762062 5775408 5890485 5931661 5941237 5947112 5996575 6006743 6019099 6048195 6053165 6145502 6170481 6237588 6296474 6374822 6413079 6439226 6484712 6543698 6550687 6601579 6672860 6688302B2 6715724B2 6729551 6736133 6748940 6748942 6769426 6774802 6796302 6840261 6848441 6863064 6866205 6869278 6875012 6880275 6908039 6919884 D320652 D445174 D462436 Canada 1297749 2195264 2225408 2313972 Australia 780250 780403 1418504 or other U S and foreign patents pending 28 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06
22. ity and efficiency As the owner of a new fireplace you ll want to read and carefully follow all of the instructions contained in this owner s manual Pay special attention to all cautions and warnings This owner s manual should be retained for future reference We suggest you keep it with your other important documents and product manuals Homeowner Reference Information Model Name Serial Number Dealership purchased from The information contained in this owner s manual unless noted otherwise applies to all models Your new Heatilator electric fireplace will give you years of durable use and trouble free enjoyment Welcome to the Heatilator family of fireplace products We recommend that you record the following pertinent information about your heater Date purchased installed Location on heater Dealer phone Notes Listing Label Information Location The model information regarding your specific heater can be found on the rating plate located in the upper left corner of the firebox opening Heater Model Pleagant IA 52641 MODEL XXXX SERIAL XXXXXX th 6 Home Technologies Inc C ROOM HEATE DATE Serial Made in China 6 US LISTED VOLTS 120 5 1500W FREQUENCY 60Hz ION 2 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 Table of Contents Listing and Code Approvals 4 8 Opera
23. n the event of acrylic panel breakage vacuum all remain ing pieces with a shop vac DO NOT VACUUM IF PIECES ARE HOT Replace acrylic panel with a panel ordered direct or through your local distributor only Never use substitute material C Replacing the Light Bulbs The light bulbs will need to be replaced when the flame and or ember bed is dark on one side Replace the bulbs with 75 watt halogen bulbs with mini candelabra base Do not exceed 75 watts per bulb Light bulbs can be purchased at local hardware lighting stores online or by phone Sylvania model 75Q CL MC RP or Satco model 53157 are recom mended Turn off circuit breaker or unplug heater before replacing the light bulbs Open the lower grille panel to view the dashboard on the heater the lower grille may need to be removed Remove the four outer screws See Figure 10 1 Pull dashboard towards you to expose the light compartment the light compartment does not need to be pulled all of the way out of the heater Carefully remove burned out bulb from light socket Place new bulb in socket Follow directions on light bulb package for handling requirements Slide dashboard back into heater and make sure all wires are inside heater Reinstall the four screws removed earlier Turn on circuit breaker or plug heater back into wall outlet A WARNING HI w Sollt n 0 Shock Risk Burn Risk Cleaning performing maintenance or moving t
24. n the lower grille panel and When the heater blower assembly switch is in the rotate it forward OFF position the heater can operate with flame but Function of Manual Controls no heat Main Power Switch Main power switch is used to provide power to all controls When the main power switch is on the heater is turned on by the manual control on the heater the remote control optional and or the wall switch optional When the main power switch is off the manual switches remote control and wall switch will not work HEATER BLOWER ASSEMBLY SWITCH KAF 0 0 1 Ej MAIN POWER SWITCH ml C N HEATER MAIN LEA POWER MOTION INTENSITY THERMOSTAT THERMOSTAT INTENSITY Figure8 1 Dashboard Controls Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 15 CAUTION Odors and vapors released during initial operation e Curing of high temperature paint e Open windows for air circulation Odors may be irritating to sensitive individuals y WARNING r HOT DO NOT TOUCH SEVERE BURNS MAY RESULT CLOTHING IGNITION MAY RESULT Glass other surfaces are hot during operation and cool down Keep children away CAREFULLY SUPERVISE children in same room as heater Alert children and adults to hazards of high temperatures Do NOT operate with protective barriers removed Keep clothing furniture draperies and other comb
25. nd inspected prior to shipment and are guaranteed from defect to the purchaser of each new product Any part which proves to be defective in material or workmanship under normal use within one year will be repaired or replaced without charge The Company will not be responsible for any expense incurred for installation removal from service or transportation costs Any such defect should be brought to the attention of the Dealer where the product was purchased and is authorized to repair or replace within the terms of this warranty The Company s only obligation under this warranty will be at its sole option to repair or replace any part proving defective or to refund the purchase price thereof The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use of or inability to use the product The warranty will not apply if in the sole judgment of the Company damage or failure has resulted from accident alteration misuse abuse incorrect installation or operation on an incorrect power source The foregoing is in lieu of all other warranties expressed implied or statutory and the Company neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with said product Light bulbs are not covered in the warranty How to Obtain Service To obtain service under this warranty you must Send written notice of th
26. r is unplugged from wall outlet 3 Plug the cord into an outlet 4 Loose wiring 4 Check all wiring for loose connections Heater is on but no flame or low flame The bulbs are burned out Replace the bulbs intensity 2 Loose wiring 2 Check all wiring for loose connections Flames are frozen Loose wiring Check all wiring for loose connections 2 Flame element is not attached to the 2 Reattach the flame element to the motor motor 3 Motor is defective 3 Replace the motor Excessive noise in the lower portion of Flame element isn t seated properly Reinstall the flame element Heater blower assembly doesn t come Heater blower assembly switch is off Turn the heater switch to the ON position p 2 Thermostat is set too low 2 Move the thermostat knob clockwise until you hear a click 3 Heater blower assembly is overheated 3 The heater blower assembly is protected by a thermal cutout switch Shut off all heater switches on the dashboard including the main power switch Wait 5 minutes then turn the heater on 4 Loose wiring 4 Check all wiring for loose connections Fan runs but not heat is put out 1 Loose wiring 1 Check all wiring for loose connections Heater element is on but fan doesn t 1 Loose wiring 1 Check all wiring for loose connections 1 Move the thermostat knob counter clockwise until you turn off hear a click Excessive noise in upper portion of the 1 Build up of di
27. ratus does not exceed the Class A Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications This device complies with RSS 210 of Industry and Science Canada Operation is subject to the following two conditions 1 This device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 17 Troubleshooting A Troubleshooting Guide Possible Causes Solutions Heater doesn t turn on with the main 1 Power switch is off 1 Turn the power switch to the ON position switch or remote transmitter 2 Circuit breaker is tripped 2 May need to put the heater on a dedicated service or reduce the number of appliances on the circuit 3 Heate
28. rictly prohibited Do not operate the heater without fully assembling all components Installation and or use of any component part not approved by Hearth amp Home Technologies A WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to the owner s information manual provided with this heater For assistance or additional information consult a qualified installer service agency or your dealer Hearth amp Home Technologies disclaims any responsibility for and the warranty and agency listing will be voided by the above actions A Important Instructions When using electrical heaters basic precautions should al ways be followed to reduce the risk of fire electric shock and injury to persons including the following Read all instructions before using this heater This heater is hot when in use To avoid burns do not let bare skin touch hot surfaces If provided use handles when moving this heater Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 12 in 305 mm from the front of the heater and keep them away from the sides and rear Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended Always unplug heater when not in use Do not operate any heater with a damaged cord or plug or after the heater malfunctions h
29. rt on the fans 1 Clean all fans Remote control doesn t work 1 Remote is out of range 1 Move remote closer to the heater olm imeem Odor The heater may emit a slight harmless odor when first used This is a normal condition caused by initial heating of the internal parts and will not occur again 18 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev 10 06 Maintenance and Service 1 A Cleaning the Firebox and Control Compart ment Keep the firebox control compartment and heater system clean Clean by brushing and vacuuming at least once a year To access the control compartment follow the instruc tions for replacing the light bulbs Follow the heater system maintenance instructions to access the heater system Fail ure to do this may shorten the fan s life Always disconnect power before performing any cleaning or maintenance B Cleaning the Glass Doors and Back Acrylic Panel The acrylic panel is cleaned in the factory during the assem bly process During shipment installation handling etc the acrylic panel surface may collect dust particles These can be removed by buffing lightly with a clean dry cloth To remove fingerprints or other marks the acrylic panel can be cleaned with a damp cloth using a mild soap and water solution DO NOT USE GLASS CLEANER IT WILL RUIN THE ACRYLIC PANEL The acrylic panel should be com pletely dried with a lint free cloth or paper towel I
30. tialization only has to be done once Turn the main power switch on Locate the LEARN button on the dashboard The LEARN button is located behind the lower grille panel To push the button use a blunt object such as a pencil Push the button in and release The heater will beep Push and hold either the ON or OFF button on the hand held remote transmitter A beep will indicate heater and remote have been initialized 16 Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 Remote Transmitter Function The hand held remote transmitter is only an ON OFF control When the transmitter is active the remote LED light will be RED Upon initial use there may be a delay of three seconds before the remote receiver will respond to the transmitter This is part ofthe system s design With the main power switch located on the heater system in the position press the ON button on the hand held remote transmitter to turn on the heater The transmitter does not control change the other Switches or controls located on the heater Features of the heater flame motion and heater system will remain in their last set position If you would like to change the setting you will have to access the manual controls located on the heater to set the desired position To turn off the heater press the OFF button on the hand held remote transmitter C Wall Switch Control hardwired heaters only WSK 2
31. ting Instructions 15 A Certification 0 4 A Manual Controls 15 Getting Started 5 B Hand Held Remote Control Transmitter 16 A Important Instructions 5 Wall Switch EE d B Design and Installation Considerations 6 D FCC Requirements 17 C Tools and Supplies 6 9 Troubleshooting 18 D Inspect Heater and Components 6 A Troubleshooting Guide 18 Framing and Clearances 7 10 Maintenance and Service 19 A Selecting Heater 7 A Cleaning the Firebox and Control Compartment 19 B Clearances 7 B Cleaning the Glass Doors and Back Acrylic Panel 19 Framing zio ate Daas EE 8 C Replacing the Light Bulbs 19 Wiring 9 D Heater Blower Assembly Maintenance 20 A 120VAC Wall Outlet 9 Ex Maintenance eege 120VAC Hardwire Installation 9 11 Reference Materials 21 240VAC Hardwire Installation 10 A Heater Dimensions 21 D Wall Switch Wiring 12 10 B Optional 22 Heater Preparation 11 C Service i4 ug ANE 25 A Secure and Level the 11 D Limite
32. ugh the cable clamp and secure Connect the black wire from the service to the L1 terminal Connect the white wire from the service to the N terminal Connect the green ground from the service to the GND terminal Optional wall switch wiring is to be done at this time Replace access cover plate Heatilator SILHOUETTE Series Electric Fireplace 4030 780 Rev F 10 06 9 C 240VAC Hardwire Installation Turn off circuit breaker Access knockout Remove the access cover plate Disconnect the power cord from the terminal block Remove the knockout and install the cable clamp not provided into the hole Feed 8 in of service wire through the cable clamp and Secure Connect the black wire from the service to the L1 terminal Connect the red wire from the service to the L2 terminal Connect the white wire from the service to the N terminal Connect the green ground from the service to the GND terminal Optional wall switch wiring is to be done at this time Replace access cover plate FLAME MOTOR D Wall Switch Wiring 12VDC not connect wires to 120 240VAC hardwired heat ers only Turn off circuit breaker Access knockout Remove the access cover plate Feed 16 in of service wire through the cable clamp and secure Low voltage wire can be used for the wall switch connection Locate the loop of blue wire on the accessory connector Cut the loop and connect one side to one
33. upplies are available Reciprocating saw Framing material Pliers Wall finishing materials Hammer Gloves Phillips screwdriver Framing square Flat blade screwdriver Electric drill and bits Plumb line Safety glasses Level Tape measure Surround 1 2 3 4 in length 6 or 8 self drilling screws Misc screws and nails CAUTION Keep heater dry Mold or rust may cause odors Note Minimum and maximum clearances must be maintained at all times Illustrations throughout these instructions reflect typical installations and are for design purposes only Actual installation may vary slightly due to individual design preferences The illustrations and diagrams used throughout these installation instructions are not drawn to scale D Inspect Heater and Components CAUTION Sharp Edges Wear protective gloves and safety glasses during installation Fire Risk Inspect heater and components for damage Damaged parts may impair safe operation DoNOT install damaged components DoNOT install incomplete components DoNOT install substitute components Report damaged parts to dealer Carefully remove the heater and components from the packaging Report to your dealer any parts damaged in shipment Read all the instructions before starting the installation Follow these instructions carefully during the installation to ensure maximum safety and benefit Note Illustrations and photos reflect typical installations and
34. ustibles away WARNING Fire Risk All electric heaters have hot and arcing or sparking parts inside Keep combustible materials gasoline and other flammable vapors and liquids clear of heater Do NOT store flammable materials close to heater B Hand Held Remote Control Transmitter Keep all such liquids well away from the RCE HTL B Optional heater while it is in use The RCE HTL B is an optional accessory listed with the Combustible materials may ignite Crestfire Series heaters The transmitter is a radio frequency remote control The frequency can be found on the back side of the transmitter The range of the transmitter is approximately 20 ft from heater When the remote LED light is RED the heater has been turned on or off by the remote transmitter The manual controls located on the dashboard will override any other external controls remote control wall switch used to operate the heater Hand Held Remote Transmitter Heater Initialization The transmitter operates on a 12V battery included made specifically for remote controls and electronic lighters Install the 12V battery supplied with the heater into the battery compartment of the hand held remote transmitter It is recommended that alkaline batteries always be used for longer battery life and maximum operational performance If the signal light does not illuminate when it normally would check the position of the transmitter s battery Ini

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