GE 11 Refrigerator User Manual
Contents
1. baked on paint finish With proper care it will stay new looking and rust free for years Apply a coat of kitchen appliance wax when the refrigerator is new and then at least twice a year rf _ The non removable pan is located under the compressor at the rear of the refrigerator It should be cleaned at least once a year Move the refrigerator out from the wall as far as necessary and unplug the power cord from the wall outlet Let the compressor cool before cleaning the pan Use a clean cloth or sponge dampened in warm water and baking soda solution one tablespoon 15 ml of baking soda to a quart 1 liter of water cleansing powders abrasive cleaners bleach or cleaners containing chlorides Do not wash any plastic refrigerator parts in the dishwasher Pull the refrigerator straight out and return it to position by pushing it straight in Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator When pushing the refrigerator back make sure you don t roll over the power cord Moving the control to to the light circuit The bulb is located behind the shield next to the control does not remove power 7 Unplug the refrigerator 2 Remove the screw Push in near the top of the shield and rotate down and out Replace the bulb with an appliance bulb of the same or lower wattage 40 Watt maximum f f f For long vacations o2. i Model Number Serial Number i l l B Mr O Ms Mrs Miss C i First Last Name Name 1 l Street Address l l l 1 Apt l E mail Address i i l Zi i City state __ Code i L Date Placed Phone Month Day Year Number l l la i l 1 l i 1 i l 1 i l i l L L Ll I For customers in the United States All warranty service provided by our Factory Service Centers Staple your receipt here 7 or an authorized Customer Care technician To schedule service Proof of the original purchase on line 24 hours a day visit us at ge com or call 800 GE CARES date is needed to obtain service 800 432 2737 Please have serial number and model number under the warranty available when calling for service f f 1 y 1 of the refrigerator which fails due to a defect in materials or workmanship From the date of the During this 4y m y G will also provide all labor and original purchase related service to replace the defective part y y y 1 of the water filter cartridge which fails due to a defect in materials or workmanship Water filter if included During this y y r y GEwill also provide 7 a replacement water From the original filter cartridge purchase date of the refrigerator A y r ff fr y the compressor condenser evaporator GE Profile models only and all connecting tubing which fails due to a defect in materials or workmanship From the date of the Du
3. at Adjust the control one increment at a time and allow 12 hours after each adjustment for the refrigerator to reach the temperature you set After changing the control allow 12 hours for the refrigerator to reach the temperature you have set f ty f fer f 7 yi t lt s The drawer will stop before coming all the way out of the refrigerator to help prevent contents from spilling onto the floor It can be removed easily by lifting up slightly and pulling past the stop position To replace the drawer and the cover above it the door must be fully opened In some installations the refrigerator may have to be moved away from the wall for the door to be fully opened ry To release ice cubes turn the tray upside For only one or two ice cubes leave the tray down hold it over a container and twist right side up twist both ends slightly and both ends remove as many cubes as you want Wash ice trays in lukewarm water only do not put them in an automatic dishwasher kr y Model 12 only An icemaker accessory kit is available from your dealer Check the back of the refrigerator for the specific icemaker kit needed for your model f y Model 12 only Kits containing copper tubing shutoff valve fittings and instructions needed to connect the icemaker to your cold water line are available at extra cost from your dealer or from Parts and Accessories In the U S call 800 626 2002 Wipe with a
4. clean cloth lightly dampened with mild liquid dish detergent Dry with a clean soft cloth Do not wipe the refrigerator with a soiled dish cloth or wet towel These may leave a residue that can erode the paint Do not use scouring pads powdered cleaners bleach or cleaners containing bleach because these products can scratch and weaken the paint finish f leave an open box of baking soda in the fresh food and freezer compartments A an E E Sa If this is not practical wring excess moisture out of sponge or cloth when cleaning around switches lights or controls Use warm water and baking soda solution about a tablespoon 15 ml of baking soda to a quart 1 liter of water This both cleans and neutralizes odors Rinse and wipe dry Other parts of the refrigerator including door gaskets fruit and vegetable drawers and all plastic parts can be cleaned the same way After cleaning the door gaskets apply a thin layer of petroleum jelly to the door gaskets at the hinge side This helps keep the gaskets from sticking and bending out of shape Do not use cleansing powders or other abrasive cleaners f f f Once a year move the refrigerator out and vacuum the back coils Be careful when moving the refrigerator away from the wall All types of floor coverings can be damaged particularly cushioned coverings and those with embossed surfaces f The finish on the outside of the refrigerator is a high quality
5. it will not run often enough to maintain proper temperatures e Install it on a floor strong enough to support it fully loaded e Do not install it closer than 5 13 cm next to a range Refrigerator CLEARANCES Allow the following clearances for ease of installation proper air circulation and plumbing and electrical connections e Sides 1 2 5 cm e Top 4 10 2 cm e Back 3 7 6 cm from the coiling on the back to the wall To help with proper spacing and ventilation make sure the metal spacer or twist on rubber bumper at the back of some models is in place LEVELING LEGS Adjustable legs at the front corners of the refrigerator should be set so the refrigerator is firmly positioned on the floor and the front is raised just enough that the door closes easily when opened about halfway To adjust the leveling legs turn the legs clockwise to raise the refrigerator counterclockwise to lower it Mea To raise the refrigerator Installation Instructions REVERSING THE DOOR SWING IMPORTANT NOTES When reversing the door swing e Read the instructions all the way through before starting e Handle parts carefully to avoid scratching paint e Set screws down by their related parts to avoid using them in the wrong places e Provide a non scratching work surface for the doors IMPORTANT Once you begin do not move the cabinet until door swing reversal is completed These instruction
6. of this or any other appliance In refrigerators with automatic icemakers avoid contact with the moving parts of the ejector mechanism or with the heating element that releases the cubes Do not place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in A j When using electrical appliances basic safety precautions should be followed including the following Keep fingers out of the pinch point areas clearances between the doors and between the doors and cabinet are necessarily small Be careful closing doors when children are in the area Unplug the refrigerator before cleaning and making repairs _ We strongly recommend that any servicing be performed by a qualified individual Turning the control to the position does not remove power to the light circuit Do not refreeze frozen foods which have thawed completely r L LI re in order to avoid contact with a live wire filament A burned out light bulb may break when being replaced PROPER DISPOSAL OF THE REFRIGERATOR Child entrapment and suffocation are not problems of the past Junked or abandoned refrigerators are still dangerous even if they will sit for just a few days If you are getting rid of your old refrigerator please follow the instructions below to help prevent accidents 7 y r L I I Ef A Take off the doors Leave the shelves in place so that children may not easily climb i
7. Lop Freezer igerators Refr ge com Safety Instructions 2 3 Operating Instructions Care and Cleaning 6 7 Control Settings lt 24 3 lt saes 4 ICG Service 6 s 956 ee eee eee ees 5 Storage Drawer 4 Installation Instructions Preparing to Install the Refrigerator 8 Reversing the Door Swing 9 13 Troubleshooting Tips 14 16 Normal Operating Sounds 14 Consumer Support Consumer Support Back Cover Product Registration 17 18 Warranty 3 0 csac eaae ss anew ati 19 Write the model and serial numbers here Model Serial You can find them on a label inside the refrigerator on the upper left side wall Owner s Manual and Installation Instructions Models 11 and 12 197D4617P004 49 60481 08 06 JR A l Use this appliance only for its intended purpose as described in this Owner s Manual Vis SiH SAFETY PRECAUTIONS oN This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used Do not allow children to climb stand or hang on the shelves in the refrigerator They could damage the refrigerator and seriously injure themselves Do not touch the cold surfaces in the freezer compartment particularly when hands are damp or wet Skin may stick to these extremely cold surfaces Do not store or use gasoline or other flammable vapors and liquids in the vicinity
8. THE DOOR SWING conr TRANSFER FREEZER DOOR STOP TO THE LEFT Remove the door stop from the bottom of the right side of the door Transfer the plug buttons from the bottom left side to the right side Install the door stop on the left side 9 ATTACH FREEZER DOOR HANDLE TO THE RIGHT For models without a handle continue to Step 10 Transfer the plug button on top of the door to the opposite side Plug button Transfer the button on the door front to the opposite side Plug button Installation Instructions REHANG THE FRESH FOOD DOOR Make sure the washer s are in place on the bottom hinge pin Place the fresh food door on the bottom hinge close the door and tape it in place with masking tape INSTALL CENTER HINGE ON THE LEFT Remove the three plug buttons on the left side and install them on the right Install the center hinge designed for the left side that came with the refrigerator with the screws spacer and washer s on some models that you removed in Step 2 D pee P op Remove the tape holding the door shut A CAUTION When assembled correctly the hinge is tight against the cabinet ATTENTION The screws must be properly tightened Turn the screws until snug Then tighten the screws a minimum of 1 2 turn using both hands 13 REHANG THE FREEZER DOOR Place the freezer door on the center hinge over the pin Raise the top hinge
9. arranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Order on line today 24 hours every day or by phone at 800 626 2002 during normal business hours 1 fr 1 fr yy fr ey L M 1 1 xr L I y 1 Contact Us If you are not satisfied with the service you receive from GE contact us on our Website with all the details including your phone number or write to General Manager Customer Relations GE Appliances Appliance Park Louisville KY 40225 Register Your Appliance Register your new appliance on line at your convenience Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty should the need arise You may also mail in the pre printed registration card included in the packing material Printed in China
10. by hand and insert the top hinge pin into the hole in the door Then swing the door shut ALIGN THE DOORS Align the freezer door with the fresh food door so that the gap between the doors is even Tighten the top hinge screws by turning them until snug Then turn the screws a minimum of 1 2 turn using both hands Install the hinge cover over the top hinge f f Newer refrigerators sound different from older refrigerators Modern refrigerators have more features and use newer technology yo 7 f L Lf x HUMMM WHIR l E The new high efficiency compressor may run faster and longer than your old refrigerator and you may E You may hear the fans spinning at high speeds hear a high pitched hum or pulsating sound while This happens when the refrigerator is first plugged It Is operating in when the doors are opened frequently or when E You may hear a whooshing sound when the doors close a large amount of food is added to the refrigerator This is due to pressure equalizing within the refrigerator or freezer compartments The fans are helping to maintain the correct temperatures CLICKS POPS WATER SOUNDS CRACKS and CHIRPS E You may hear cracking or popping sounds when the refrigerator is first plugged in This happens as the E The flow of refrigerant through the freezer cooling refrigerator cools to the correct temperature coils may make a gurgling noise like boiling water E The compressor may cause a clic
11. dability offers you Service Protection Plus comprehensive protection on all your appliances No Matter What Brand Benefits Include f y Backed by GE e All brands covered y a y i e Unlimited service calls e All parts and labor costs included e No out of pocket expenses e No hidden deductibles e One 800 number to call You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all your valuable household products are protected against expensive repairs Place your confidence in GE and call us in the U S toll free at 800 626 2224 for more information All brands covered up to 20 years old in the continental U S Please place in envelope and mail to Warranty Registration Department P O Box 32150 Louisville KY 40232 2150 17 E y Consumer Product Ownership Registration Dear Customer Thank you for purchasing our product and thank you for placing your confidence in us We are proud to have you as a customer Follow these three steps to protect your new appliance investment Complete and mail your C
12. e states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General ia 4 4 y j 6 19 f f GE Appliances Website Have a question or need assistance with your appliance Try the GE Appliances Website 24 hours a day any day of the year For greater convenience and faster service you can now download Owner s Manuals order parts or even schedule service on line Schedule Service Expert GE repair service is only one step away from your door Get on line and schedule your service at your convenience 24 hours any day of the year Or call 800 GE CARES 800 432 2737 during normal business hours Real Life Design Studio GE supports the Universal Design concept products services and environments that can be used by people of all ages sizes and capabilities We recognize the need to design for a wide range of physical and mental abilities and impairments For details of GE s Universal Design applications including kitchen design ideas for people with disabilities check out our Website today For the hearing impaired please call 800 TDD GEAC 800 833 4322 Extended Warranties Purchase a GE extended warranty and learn about special discounts that are available while your w
13. king or chirping E Water dropping on the defrost heater can cause a sound when attempting to restart this could take sizzling popping or buzzing sound during the up to 5 minutes defrost cycle E Expansion and contraction of cooling coils during E A water dripping noise may occur during the defrost and after defrost can cause a cracking or popping cycle as ice melts from the evaporator and flows into sound the drain pan E On models with an icemaker after an icemaking E Closing the door may cause a gurgling sound due to cycle you may hear the ice cubes dropping into pressure equalization the ice bucket 14 y Q L I Troubleshooting Tips Save time and money Review the charts on the following pages first and you may not need to call for service 1 Refrigerator in defrost cycle e Wait about 30 minutes for defrost cycle to end Control in position e Move the control to a temperature setting Refrigerator is unplugged e Push the plug completely into the outlet The fuse is blown circuit e Replace fuse or reset the breaker breaker is tripped ai Front leveling legs need e See Leveling Legs adjusting Normal when refrigerator is first plugged in e Wait 24 hours for the refrigerator to completely cool down Often occurs when large amounts of food are e This is normal f oe placed in refrigerator 1 Door left open e Check to see if package is holding door open y Hot weather or f
14. ld always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate A This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires Never unplug your refrigerator by pulling on the power cord Always grip plug firmly and pull straight out from the outlet Repair or replace immediately all power cords that have become frayed or otherwise damaged Do not use a cord that shows cracks or abrasion damage along its length or at either end When moving the refrigerator away from the wall be careful not to roll over or damage the power cord THIS SAFETY INFORMATION CAREFULLY f if l A COLDEST Control Settings The temperature control maintains the temperature in both the fresh food and freezer compartments Setting the control at is the warmest setting Setting the control at is the coldest setting Moving the control to the position stops cooling in both areas fresh food and freezer but does not shut off power to the refrigerator f f f This storage drawer provide space to store fruits vegetables and meats The drawer has a divider to separate meats and vegetables The divider can be removed if a single large storage space is needed The temperature control on your refrigerator regulates the temperature in the fresh food and freezer compartments Initially set the control
15. nside f I All refrigeration products contain refrigerants which must be removed prior to product disposal Ifyou are getting rid of an old refrigeration product check with the company handling the disposal about what to do Because of potential safety hazards under certain conditions we strongly recommend against the use of an extension cord However if you must use an extension cord it is absolutely necessary that it be a UL isted in the United States or a CSA listed in Canada 3 wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes minimum and 120 volts 2 USE OF EXTENSION CORDS 2 Aw Vile A x READ AND FOLLOW ON Q A l HOW TO CONNECT ELECTRICITY Do not under any circumstances cut or remove the third ground prong from the power cord For personal safety this appliance must be properly grounded The power cord of this appliance is equipped with a 3 prong grounding plug which mates with a standard 3 prong grounding wall outlet to minimize the possibility of electric shock hazard from this appliance Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded Where a standard 2 prong wall outlet is encountered it is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet The refrigerator shou
16. onsumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES Read your Owner s Manual carefully It will help you operate your new appliance properly 800 432 2737 Model Number Serial Number Important If you did not get a registration card with your product detach and return the form below to ensure that your product is registered or register online at ge com Please provide your e mail address to receive via e mail discounts special offers and other important communications from GE Appliances GEA Check here if you do not want to receive communications from GEA s carefully selected partners GE Consumer amp Industrial Appliances General Electric Company Louisville KY 40225 ge com FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS For information about GEA s privacy and data usage policy go to ge com and click on Privacy Policy or call 800 626 2224 18 Cut here EEE EEEE ne eater ee een neater cade geedteeeet e ee an eda l e e e I Consumer Product Ownership Registration
17. ot swing open NOTE When removing the door watch for washer s between the bottom hinge and the bottom of the fresh food door that may stick to the door Do not lose A CAUTION Do not let door drop to the floor To do so could damage the door stop 10 REVERSING THE DOOR SWING contr TRANSFER TOP HINGE TO THE LEFT Using a putty knife with the edge covered with masking tape remove the plug buttons Be careful of the paint finish Reinstall the plug button on the right side by inserting it into the holes vacated by the top hinge screws Reassemble the top hinge and shim on the left side turning the screws just enough to hold the hinge in place Installation Instructions TRANSFER BOTTOM HINGE TO THE LEFT To access the bottom hinge move the refrigerator so it is 30 from a wall Then carefully tip the refrigerator back until it rests against the wall A CAUTION Be sure that the coils on the back of the refrigerator do not rest against the wall Doing so could damage the coils 30 Remove the screws some models have washers with each screw leveling leg and bottom hinge from the right side Remove the leveling leg from the left side of the cabinet and install it in the right side Reassemble the bottom hinge on the left side NOTE The leveling legs are not interchangeable TRANSFER FRESH FOOD DOOR HANDLE TO THE RIGHT For models without a handle contin
18. r absences remove food and unplug the refrigerator Move the control to the position and clean the interior with a baking soda solution of one tablespoon 15 ml of baking soda to one quart 1 liter of water Leave the doors open 1 i Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage Insert the tabs at the bottom of the light shield with the slots in the bulb housing Rotate the shield up until the tabs at the top of the shield pop into place in the bulb housing Replace the screw Be sure the refrigerator stays in an upright position during moving Installation Instructions BEFORE YOU BEGIN Read these instructions completely and carefully 2 IMPORTAN T Save these instructions for local inspector s use IMPORTAN T Observe all governing codes and ordinances e Note to Installer Be sure to leave these instructions with the Consumer e Note to Consumer Keep these instructions for future reference e Skill level Installation of this appliance requires basic mechanical skills e Completion time Refrigerator Installation 15 minutes Reversing the Door Swing 1 hour e Proper installation is the responsibility of the installer e Product failure due to improper installation is not covered under the Warranty REFRIGERATOR LOCATION e Do not install the refrigerator where the temperature will go below 55 F 13 C because
19. requent e This is normal door openings t Temperature control e See About the control set at the coldest setting ff of Temperature control not e See About the control 1 set cold enough Warm weather or frequent e Set the temperature control one step colder door openings See About the control Door left open e Check to see if package is holding door open ly Door left open e Check to see if package is holding door open k Too frequent or too long door openings Food transmitting odor taste e Wrap foods well to ice cubes Interior of refrigerator e See Care and cleaning needs cleaning 1 Door left open e Check to see if package is holding door open Temperature control not set cold enough e See About the control 15 ry E Q Troubleshooting Tips f Tae ame f Foods transmitting odor e Foods with strong odors should be tightly wrapped to refrigerator Keep an open box of baking soda in the refrigerator replace every three months Interior needs cleaning e See Care and cleaning Defrost water pan needs e See Care and cleaning cleaning of Not unusual during periods Wipe surface dry Eh a of high humidity 1 Too frequent or too long ie amp door openings if f GE amp amp f fe 1 No power at outlet e Replace fuse or reset the breaker Light bulb burned out e See Replacing the light bulb GE Service Protection Plus GE a name recognized worldwide for quality and depen
20. ring this yr fre y t y GE will also provide original purchase f all labor and related service to replace the defective part in the sealed refrigerating system L Service trips to your home to teach you how to use Replacement of the water filter cartridge if included the product due to water pressure that is outside the specified operating range or due to excessive sediment in the Improper installation delivery or maintenance water supply Replacement of the light bulbs if included or water filter cartridge if included other than as noted above Failure of the product if it is abused misused or used for other than the intended purpose or used commercially Toss of food duetospoilape Damage to the product caused by accident fire floods Replacement of house fuses or resetting of circuit or acts of God breakers Incidental or consequential damage caused by possible Damage caused after delivery defects with this appliance Product not accessible to provide required service This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA If the product is located in an area where service by a GE Authorized Servicer is not available you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service In Alaska the warranty excludes the cost of shipping or service calls to your home Som
21. s are for changing the hinges from the right side to the left side if you ever want to change the hinges back to the right side follow these same instructions and reverse all references to left and right Unplug the refrigerator from its electrical outlet Empty all door shelves TOOLS YOU WILL NEED EO Sa GOO 5 16 Socket driver 3 8 Socket driver ET S Phillips screwdriver Putty knife or thin blade screwdriver REMOVE THE FREEZER DOOR Remove the hinge cover screws some models have lock washers with each screw top hinge and shim Set the door on a non scratching surface with the outside up SF NOTE When removing the door watch for washer s between the center hinge and the bottom of the freezer door that may stick to the door Do not lose A CAUTION do not tet door drop to the floor To do so could damage the door stop Installation Instructions REMOVE THE FRESH FOOD DOOR Tape the door shut with masking tape Remove the center hinge and shim by removing the screws some models have lock washers with each screw Lift up the hinge to remove it NOTE Some models have a washer between the center hinge and the top of the fresh food door Do not lose Ea ol as a at Remove the tape holding the door shut Lift the fresh food door up and off the bottom hinge Set the door outside up on a non scratching surface Make sure the butter bin does n
22. ue to Step 6 To remove the handle Remove the plug button by carefully prying under the edge with a putty knife Remove the exposed screw holding the handle Remove the two screws holding the handle to the top of the door N Handle bottom Handle top TRANSFER FRESH FOOD DOOR HANDLE TO THE RIGHT conrt After removing the handle Remove the plug buttons from the right edge of the door top and insert them into the handle screw holes on the left side Screws for handle holes Remove the plug button from the left edge of the door and insert it into the hole on the opposite side Plug button Transfer the button on the door to the opposite side Plug button E J Install the handle on the other side of the door Installation Instructions TRANSFER FRESH FOOD DOOR STOP TO THE LEFT Remove the door stop from the bottom of the right side of the door Transfer the plug buttons from the bottom left side to the right side Install the door stop on the left side REMOVE FREEZER DOOR HANDLE FROM THE LEFT For models without a handle continue to Step 8 Remove the nameplate plug button by carefully prying under the edge with a putty knife Remove the exposed screw holding the handle Nameplate lug button 4 plug On Handle top Remove the two screws holding the handle to the bottom of the door and remove the handle 4 Handle bottom 12 REVERSING
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