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Fujitsu C122-E180-01EN Server User Manual

1. Replacement of certificates The certificates will be replaced To take the certibcate please specily the certsbcate then chick Next button F ename of certificate eh Please mput Filename of certificate with the full path Next Cancel MachuneID 00 PQ1000 MCD3AC111 MK 1490915001 UNUSED Internet Connection fal Only 2 Specify the certificate file and then click the Next button FIGURE 3 20 Confirmation of certificate window during initialization work 22 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 4 Replacing the S MIME certificate during the initialization work FIGURE 3 20 Confirmation of certificate window during initialization work amr s n Papa Environment Custoener mtermanon Esmstranen Connection check tr Confirmation of certificate Fheage conim the taken certufrake Pleare click Hent button Z the content iz correct The cerabicates will be replaced lrruedto CIHH EEMCEI project CFuptzu Linuted L kawasala S kanagawa p ipud by Cli remcsproject Ce tusteu L kawaralo ciy 2 kanagawa C Vald fom 200070418 ro SOLS Fzuerpmnb shal FACAF432 FESDSF 71 E74C4D9E E ESATR6 330 AD 308 mdd ERA 3EJ4E9EE GPRS IE SUE oP Pubic key RSA 1024 Etr Next Cancel Machi Iti O POlDO MOCTDSACTII ME 143091500 UNUSED P P Comecton VEN Mal Only 3 Click the Next button to output the following confirmati
2. eene nnns 32 FIGURE 4 13 Connection check window without personal information deleted 33 FIGURE 4 14 Connection check window with personal information deleted 34 FIGURE 4 15 hssulbtobeonideetion check WIDOOMW sisi 35 FIGURE 4 16 Temporambisconmecuon WIWdO0W Z LLL l saus aqapana aaa Yasa 36 FIGURE 4 17 Reconnection WIndow li 37 xiv C122 E180 01EN Preface FIGURE 4 18 Sending Hardware Configuration Information window sees eret 37 FIGURE 4 19 Sending Software Configuration Information window a 38 FIGURES eroe zio erit WIN Wisteria 39 FIGURE 5 2 Environment settings window in case of internet connection only mail sees 40 FIGURE 5 3 Environment settings window in case of P P connection J 42 FIGURE 5 4 Selecting REMCS Center window I L L tn stata n tasa sana ns 43 FIGURE 5 5 Select language Japanese or English window U nennen nennt nnns 44 FIGURE 5 6 Select to Display Machine ID or Machine Unique Name window 45 FIGURE 5
3. f your environment is set for other connection types the window shown in FIGURE 4 3 Point to Point Connection environment settings window appears For details on how to operate the windows see CHAPTER 3 REMCS Service Start Procedure 25 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu 4 2 4 FIGURE 4 2 Internet Mail Only connection environment settings window Registration Lc register Customer Information update Environment settings Conneccion Envrorenent Periodical Connection Export Settings Connection type change Display A ccr tbc cate Replacement of certificates Connection Conmection check Temporary Disconnection Reconnection Support Information HW Config Info SW Cosa Info EXIT MachineID T Internet Mail Only connection environment settings SMTP Server Sender E mad Address Authentication type No certification v AUTH SMTP type pyvalide y This entry is valid st setting Authentication type in AUTH SMTP UseriD This entry is valid except setting Authentication type in No Certification Password This entry is valid except setting Authentication type in No Certification POP Server This entry is valid at setting Authentication type in POP Before SMTP Large data trarsmemion method Split large data nto multiple E mails v Spit size 512 KB This entry is valid except setting Not soft in Large data transmission method Sat Pv6 Enk local a
4. Rertored ceribicale gt gt Theplay of certificate Replacement of cerbheater Replacement t the previous cerbsieade Issued to CHeremes2 048 O Fupteu Limited L kawarala S kanagawa p Connechon Iemed by iCHazremempeoject Cy tuTezu Letawaral cay 5 kanagawa L p Conneccion check Valid from 01040819 ta 20S a Fmgerprnt shal 3B1D7477 2FA97CES PAZFBESB S779 1F IC D2D17339 Feconntction mS C 1ASS3AE 7UDE S608 C64 14B43 41244 155 Support Information Fubhrkey ESA 2048 Bits HW Config Info Nen Cancel Mackie TD 00 EPOtOD0 MCD3ACTIT ME 1480915001 ACTIVE Internet Connection Mal Only 32 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu 2 Confirm the content of the lt lt Restored certificate gt gt and then click the Next button If you do not wish to restore the certificate click the Cancel button 3 The following confirmation message appears The certificates will be replaced Once the replacement of certificates proceeds the report to the REMCS center will not be done until connected confirmation is completed Are you sure If this is acceptable click the OK button 4 The machine status becomes UNUSED and the Connection check window appears Upon confirmation ACTIVE becomes effective 4 2 10 Connection check Use this menu item to check the connection to the REMCS Center 1 From the menu in the window shown in FIGURE 4 1 REMCS initial wind
5. If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0008 Initial frame display completed None C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows TABLE 6 8 Messages in the Initial Settings window If the error still occurs when you retry the operation exit and restart the REMCS RMG_0006 Failed to get connect mode xxx window and try again If the problem is not solved contact the support center None RMG_0025 Failed to set connection mode xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center None RMG_0027 Failed to change Machine status xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center TABLE 6 9 Messages in the Importation of the REMCS settings window If the error still occurs when RMG_0004 Invalid CGI parameter specified you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG_0027 Failed to change Machine status xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solve
6. Zip Postal Code Phone Number Fax Number Machine Unique Name Country Machine Installation Site Machine Installation Building FE s E mail Address Delete Cancel 5 7 Display of certificate This item is used for displaying and confirming SSL certificate 45 C122 E180 01EN CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings 5 7 Display of certificate From the initial window menu of the FE operation select Display of certificate to display T gt S Ric AAF omUsuA Click End button FIGURE 5 8 Display of certificate window SSL FE operation Detail environment settings Selecting REMCS Center Display of certificate Select language Machine name display change Deleting the personal information Display of SSL Certiicate Issued to CN tFautharmc cs fujitsu co jp O Fugtsu L Kawasaki S Kanagawa C JP EXIT Issued by CNeREMCS OQmfujisu Lekawazsaki city S kanagawa Cujp Valid from 2013 03 29 to 2041 05 28 Fingerprint shal EDIFTSAA 90847890 9E783224 C BAFEF7 970CD046 mads 33833472 TA OSCEFR 15779284 4E606B2D Public key RSA 2048 Bits End Machme D 46 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows 6 1 CHAPTER6 REMCS Messages This chapter describes the major error messages that are displayed in the windows Messages in REMCS Windows This section describes the messages displayed in the REMCS windows In the messages xxx represents a charac
7. contact the support center RMG_0018 Failed to get registration data xxx Settings of detail environment frame display completed None RMG_0019 If the error still occurs when you retry the operation exit Failed to register REMCS environment and restart the REMCS data xxx window and try again If the problem is not solved contact the support center Registration of REMCS environment data None B completed None RMG 0023 REMCS environment data registration completed RMG_0036 Required entry Enter a valid value Enter a valid value Execute registration of REMCS environment Click the OK or Cancel RMG 0037 RMG 0037 data Are you sure button All events are not sent to the REMCS Center RMG_0189 until environment setting is completed Are you sure TABLE 6 27 Messages in the Selecting REMCS Center window If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the Failed to read connection point list file poo Porgaer is not solved Rao _0097 Failed to read connection Failed to read connection point list file xxx list file xxx contact the support center RMG 0098 Select REMCS Center frame display completed None If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0100 The Connected REMCS Center change None c
8. within the range of 10 100 Invalid value in Split size Please specify it within the range of 64 512 TABLE 6 14 Messages in the Periodical Connection settings window If the error still occurs when you retry the operation exit and restart the REMCS RMG_0006 Failed to get connect mode xxx window and try again If the problem is not solved contact the support center RMG_0015 Invalid entry Correct the entered value RMG_0016 Input value is out of range RMG_0018 Failed to get registration data xxx If the error still occurs when RMG_0027 Failed to change Machine status xxx you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center set a valid end time schedule Are you sure button completed schedule xxx status is normal RMG_0052 Failed to set the periodical connection If the error still occurs when schedule xxx you retry the operation exit and restart the REMCS window and try again If the problem is not solved RMG_0054 Registration of the periodical connection schedule completed notification xxx status is normal information contact the support center RMG_0187 Failed to send agent information TABLE 6 15 Messages in the Customer Information window RMG 0001 Failed to get Machine status xxx If the error still occurs when RMG_0002 Failed to make frame screen data xxx you retry the operation exit
9. Failed to get Destination information xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0188 The setting file error was detected and Perform registration initialized it RMG 0193 The REMCS frame is not displayed because the REMCS module is not available TABLE 6 3 Messages in the menu frame If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center Messaae code Message Action RMG 0001 Failed to get Machine status Xxx RMG 0002 Failed to make frame screen data xxx RMG 0004 Invalid CGI parameter specified 47 If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows RMG_0006 contact the Apne T center RMG_0005 Frame data make completed None If the error still occurs when you retry the operation exit Failed to get connect mode xxx and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0035 REMCS menu close Are you sure Click the OK or Cancel button TABLE 6 4 Messages in the state display frame Message code Message Action If the error still occurs when you re
10. No division Mail division and Event division The initial value at new installation is Event division The initial value at the firmware update time is the setting before the firmware update initial value is 64 Kbytes Encryption type If the S MIME format is not supported before the firmware update the initial value is Previous encryption The initial value at the firmware update time is the setting before the firmware update 2 Click the Next button After the connection configuration is registered the window shown in FIGURE 3 7 Periodical Connection settings window appears 12 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration When the connection configuration is P P Connection ISDN Mail Only or P P Connection VPN Mail Only If you selected P P Connection ISDN Mail Only or P P Connection VPN Mail Only in the window shown in FIGURE 3 4 Initial Settings window the window shown in FIGURE 3 6 Point to Point Connection environment settings window appears After setting the REMCS service you can still change the connection information by clicking Connection Environment from the menu in the window shown in FIGURE 4 1 REMCS initial window FIGURE 3 6 Point to Point Connection environment settings window Gack Next Cancel 1 Enter the values for the following items TABLE 3 2 Input items for the Point to Point Connection environment
11. Re register Customer Information update Environment settings Display of certificate Connection Environment Periodical Connection Export Settings Connection type change Display of certificate Replacement of certificates Replacement to the previous certificate Connection lt lt Certificate under use gt gt Issued to CN REMCS project O Fujitsu Limited L kawasala S kanagawa C jp Issued by CN remcesproject O fujitsu L kawasala city S kanagawa C jp Valid from 2007 04 18 to 2027 04 18 Fingerprint shal F4C5F432 FF8D8F71 E74C4D9E E0B9A7B6 330 AD308 md5 0210EE4 4 5E74ESB8 9FE5237B 39E7C25F Public key RSA 1024 Bits Replacement day 2011 12 02 Connection check Temporary Disconnection Reconnection Support Information HW Config Info SW Config Info Certificate under use EXIT C The previous certificate Display End MachineID 00 PO1000 MCD3AC111 MK 1480915001 ACTIVE Internet Connection Mail Only Certificate display for certificate that has been replaced previous certificate Select The previous certificate and then click the Display button 30 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu FIGURE 4 9 Display of certificate window Certificate that has been displayed previous certificate Esmitranon Er regmater Customer Infesmation update Display of certificate Envecnnment peten
12. software console REMCS Agent of the PRIMEQUEST 2000 Series consists of the MMB firmware and SVS installed in each partition As the REMCS linkage in the figure shows the MMB firmware monitors the entire system for problems and reports them to the REMCS Center when it detects them SVS notifies the REMCS Center of hardware problem information and hardware configuration information detected by the operating system in the partition via the MMB firmware 1 2 1 Components implementing the REMCS function The REMCS functions of the PRIMEQUEST 2000 Series are implemented by the following components MMB 1 C122 E180 01EN CHAPTER 1 REMCS Service Overview 1 2 REMCS Linkage Overview Collects hardware configuration information of the entire server monitors the server for problems and reports thereon to the REMCS Center SVS Collects configuration information of the PCI cards and SCSI devices recognized in the partition and monitors them for problems Configuration information monitoring Detects changes in the hardware or software configuration and reports the latest configuration information to the REMCS Center Problem notification When a hardware problem occurs in a server automatically notifies the REMCS Center of the problem and sends problem information including logs to the REMCS Center Whenever an event involving a hardware problem occurs in the same unit after the REMCS Center has been notified of the hardware problem
13. window click Periodical Connection The window shown in FIGURE 4 4 Periodical Connection settings window appears For details on how to operate the windows see CHAPTER 3 REMCS Service Start Procedure 26 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu FIGURE 4 4 Periodical Connection settings window Be re gister Periodical Connection settings Conpechon Environment T E ADO U e cunent schedule of Penod Connection 14 47 every week amp nbsp on Fridas Period Every week Adavofthe week Fri This entry ts valid at setting Pernod m Every week 14 m Penodical commection time 15 set ar random from the range of onmnect son Operation tune 15 hour man how man Operation time Cennectien check apnea Y operation end teme 15 not entered penodecal connecmson eme 15 set at operation stan nme Temporary Disconnection i Support information Next Cancel MacteneiD 00 PQ1000 MCDSACIIIU PO 148093500 2 After changing the periodic connection schedule click the Next button A connection check is performed to report the schedule to the REMCS Center When the processing completes you will be returned to FIGURE 4 1 REMCS initial window If your purpose is confirmation only click the Cancel button You will be returned to FIGURE 4 1 REMCS initial window The administrator s e mail address entered in the Customer Information window receives an e mail notification of completed connectio
14. MachineID 00 PQ1000 MCD3AC111 MK 1480915001 ACTIVE P P Connection Mail Only TABLE 4 1 Items in the REMCS initial window Item Re register Updates the registration information Customer Information Confirms or changes the customer information update For details see 4 2 1 Customer Information update Connection Environment Displays or changes the connection information Periodical Connection Export Settings Connection type change Display of certificate Replacement of Replaces the certificate used for transmission in S MIME format certificates Replacement to the Replaces the certificate used for transmission in S MIME format with previous certificate the one used earlier If a certificate has not been replaced this item cannot be selected Connection check Checks the connection to the REMCS Center such as maintenance disconnection HW Config Info Sends the hardware configuration information HW Config Info Sends the software configuration information Exit Exits the REMCS operations and closes the browser window 24 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu 4 2 4 2 1 4 2 2 4 2 3 REMCS Service Menu This section describes the REMCS service menu items Customer Information update Use this menu item to confirm the customer information entered on registration or to change the information such as the administrator name or company address The procedure for displaying
15. RMG_0004 Invalid CGI parameter specified and restart the REMCS 52 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows RMG_0006 Failed to get connect mode xxx window and try again If the problem is not solved contact the support center RMG 0015 Invalid entr Correct the entered value RMG 0018 Failed to get registration data xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0029 Invalid length Enter a valid length HMG 0036 Required entry Enter a valid value RMG 0065 Failed to get customer information xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0066 Customer Information setting frame display None completed Name and correct the entry Department Division Name Installation Site Installation Building RMG_0075 Characters that cannot be specified are included in the Company Name kana of customer information RMG_0076 Characters that cannot be specified are included in the Administrator Name kana of customer information RMG_0181 Invalid E mail address specified Enter a valid value TABLE 6 16 Message in the Customer Information Review window If the error still occurs when you retry the operation exit and restart the R
16. and confirming the customer information is as follows l From the menu in the window shown in FIGURE 4 1 REMCS initial window click Customer Information update The Customer Information window appears 2 If your purpose is confirmation only click the Cancel button If you want to update the information change the relevant value and click the Next button The Customer Information Review window appears 3 Confirm the information If everything is correct click the Next button The FIGURE 3 10 Information Transmit Agreement window appears If you find any wrong information and need to correct it click the Back button to return to the Customer Information Review window 4 After confirming that your environment is enabled for sending e mails click the Agree button The entered information is automatically sent to the REMCS Center When the e mail transfer is completed the Registration result window appears 5 Click the Next button to return to the initial window The administrator s e mail address entered in the Customer Information window receives an e mail notification of completed registration Any updates to the user registration information before receiving the e mail notification should be invalid Be sure to update the information after receiving the e mail notification of completed registration Re register You can use this menu item only when you have not yet registered customer information a
17. communication to the specified mail SMTP server The following causes can be considered The SMTP server name is wrong When the DNS server is used the DNS server is not running The problem of the network between mail SMTP server Message from the SMTP server XXXXXXXXXXXXXXXXXXXX HL xxx ML xxx SMTP Unable to connect the specified mail SMTP Server The following causes can be considered The SMTP server name is wrong When the DNS server is used the DNS server is not running The problem of the network between mail SMTP server Message from the SMTP server XXXXXXXXXXXXXXXXXXXX RL xxx ML xxx n SMTP An error was detected between the mail POP3 server POP before SMTPauthentication failed The following causes can be considered The POPS server name is wrong User name is wrong Passwd is wrong Message from the POPS server XXXXXXXXXXXXXXXXXXXX RL xxx ML xxx SMTP An error was detected between the mail POP3 server An error was detected during communication to the specified POPS server The following causes can be considered The POPS server name is wrong When the DNS server is used the DNS server is not running The problem of the network between POPS server Message from the POPS server XXXXXXXXXXXXXXXXXXXX RL xxx ML xxx SMTP The error was detected between the mail POP3 server The timeout error occurred in communication with a POP3 server The problem of the net
18. deleted Are you Click the OK or Cancel sure button 58 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows RMG_0196 RMG 0209 Deleting the personal information is completed Personal information deletion frame display MIG 0210 has been completed Failed to delete personal information xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center None TABLE 6 32 Messages in the Replacement of certificates window RMG_0002 Failed to make frame screen data xxx RMG_0004 Invalid CGI parameter specified If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG_0033 Invalid directory name specified Enter a valid directory RMG_0036 Enter data for the item RMG_0142 The file doesn t exist in the selected directory Check the entered directory name and file name and enter them correctly RMG_0211 The specified file cannot be upload Enter a valid file name RMG_0212 RMG_0213 RMG 0214 The frame display of the permutation of the certificates completed Failed to upload the certificates xxx Upload of the certificates has been completed If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the
19. setting not complete A Point to Point Connection Cancel environment settings window Internet Connection Mail Only Internet Mail Only connection environment settings window Back P P Connection ISDN Mail Only Periodical Connection P P Connection VPN Mail Only l settings window Cancel 1 Next Cancel 1 Customer information registration not complete Bak Customer Information Cancel id Review window Back Information Transmit Agreement window Cancel Registration not complete Next Back p winaow Back Registration result Connection check window not complete Connection check Automatic registration window state window Result of connection check window Initial window Active Before registration prepare the following information Warranty contains your machine model name check code and serial number The warranty is used to confirm that the machine ID displayed at the bottom of the REMCS window IS Correct Example display format machine ID 00 PQ1000 model name check code serial number IP address or FQDN of the mail server to be used Finish 7 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration 3 2 3 2 1 You can specify the FQDN only when using an Internet connection through the user port If you specify an FQDN confirm that a DNS server is specified in Network Netw
20. settings window alphanumeric characters and symbols characters and symbols Select the division method from No division Mail division and Event division The initial value is Event division Division Size Enter the partitioning size in the range of 10 to 100 Kbytes The initial value is 64 Kbytes Encryption type If the S MIME format is not supported before the firmware update the initial value is Previous encryption The initial value at the firmware update time is the setting before the firmware update 2 Click the Next button After the connection configuration is registered the window shown in FIGURE 3 7 Periodical Connection settings window appears Proceed to 3 2 4 Setting the periodic connection schedule 3 2 4 Setting the periodic connection schedule In the window shown in FIGURE 3 7 Periodical Connection settings window specify the periodic connection schedule After starting the REMCS service you can still change the periodic connection schedule by clicking Periodical Connection from the menu in the window shown in FIGURE 4 1 REMCS initial window 13 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration FIGURE 3 7 Periodical Connection settings window Connection type Environment Customer information Registration Connection check EXIT Periodical Connection settings current schedule of Periodic Connection 14 47 every week amp nbsp on Frid
21. statement is indented on both ends to distinguish it from regular text Similarly one space line is inserted before and after the alert statement Only Fujitsu certified service engineers should perform the following tasks on this product and the options provided by Fujitsu Customers must not perform these tasks under any circumstances Otherwise electric shock injury or fire may result Newly installing or moving equipment Removing the front rear and side covers Installing and removing built in options Connecting and disconnecting external interface cables Maintenance repair and periodic diagnosis and maintenance The List of important alert items table lists important alert items List of important alert items This manual does not contain important alert items Warning labels Never remove the warning labels lii C122 E180 01EN Preface Warning label location the main cabinet top Sees Fouled m mej re Itl y EE EE L release daer LETS Tr E a felis i odie a1 hj parar la rd IV C122 E180 01EN Preface T TT Li EL Warning label location the main cabinet left ES CAUTION ATTENTION ACR BAT Saree RTS ORNS PEL HAZARDOUS VOLTAGE SERVICE ENGINEER ONLY TOUCH THE INSIDE HEAS L3 PE EIL Lied i iS 8 gt EAN TENSIONS DANGEREUSES SEUL UN ING NIEUR PEUT V RIFIER L INT RIEUR Warning label location PCI Box 23 CAUTION ATTENTION pz ki E Ad CRSA SEE INS
22. windOW I nnnm nnns nn tassa stata sas nn ns 24 FIGURE 4 2 Internet Mail Only connection environment settings window 26 FIGURE 4 3 Point to Point Connection environment settings window nnns 26 FIGURE 4 4 Periodical Connection settings wWi ndow I nnn nnn nnn nnns 27 FIGURE 4 5 Exportation of the REMCS settings window U nnn nnn nnns 28 FIGURE 4 6 Window for changing the active connection configuration 29 FIGURE 4 7 Display of certificate window with certificate not replaced 30 FIGURE 4 8 Display of certificate window during use of certificate that has been replaced 30 FIGURE 4 9 Display of certificate window Certificate that has been displayed previous certificate 31 FIGURE 4 10 Replacement of certificates window nennen nnnm nnn nnn nnn nnne nnn nnn nnns 31 FIGURE 4 11 Confirmation of certificate Md do 32 FIGURE 4 12 Replacement to the previous certificate window
23. 0 PQ1000 MCD3AC111U PO 1480935001 UNUSED Internet Connection Mail Only 1 Click the Next button The window for selecting the REMCS Center to connect to appears 3 2 2 Setting the connection configuration Select the REMCS Center to connect to in the window shown in FIGURE 3 3 Selecting REMCS Center window The REMCS Center you connect to differs according to the installation country The initial value for Japan is usually OSC Thus simply confirm the value in this window If you have already confirmed the value this window does not appear C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration FIGURE 3 3 Selecting REMCS Center window FE operation Detail environment settings Selecting REMCS Center Selecting REMCS Center Select language Machine name display change Deleting the personal information EXIT REMCS Center Fujitsu America v MachineID 00 PQ1000 MCD3AC111U PO 1480935001 ACTIVE Internet Connection Mail Only 1 Click the Next button The REMCS Center to connect to is registered Then the Initial Settings window for setting up the environment appears 3 2 3 Setting up the environment Set up the environment from FIGURE 3 4 Initial Settings window Specify the connection configuration you selected in 2 2 Connection Configuration for Connecting to the REMCS Center You can also set up the environment by importing the setting information environment information such
24. 000 MCD3AC111U PO 1480935001 UNUSED Internet Connection Mail Only Notification of the result to the administrator Specify whether to report the result to the administrator If the personal information is not deleted the administrator s e mail address you entered during the customer information setting is displayed 18 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 3 Importing the Registration Information Notification of the result to the installer Specify whether to report the result to the installer If you select notification set the installer s e mail address in E mail address for receiving results 2 Click the Check button to perform the connection check and display the window in FIGURE 3 13 Result of connection check window FIGURE 3 13 Result of connection check window Connection type Environment Customer information Registration Connection check EXIT Result of connection check RMG_0058 Connection check notification completed After completion of a successful check with the REMCS Center a confirmation E mail is sent to installer MachineID 00 PQ1000 MCD3AC111U PO 1480935001 ACTIVE Internet Connection Mail Only 3 Click the OK button After the connection check is completed the window in FIGURE 4 1 REMCS initial wndow appears 3 3 Importing the Registration Information The window shown in FIGURE 3 14 Importation of the REMCS settings window appears when you
25. 1 REMCS message window XVII C122 E180 01EN CHAPTER 1 REMCS Service Overview 1 1 Purpose of REMCS Service CHAPTER 1 REMCS Service Overview This chapter provides an overview of the REMCS service 1 1 Purpose of REMCS Service The REMCS service connects your PRIMEQUEST 2000 Series to the REMCS Center a total support center for Fujitsu customers through the Internet or P P point to point connection to enable the system to send server configuration information and automatically report failures when they occur The REMCS service is thus intended to facilitate prompt responses and solutions to problems To receive the REMCS service you will need a relevant service agreement with Fujitsu Users without an agreement may register with the REMCS Center registration but cannot receive the service For details on the service contact the distributor where you purchased your product or your sales representative 1 2 REMCS Linkage Overview REMCS Agent reports resource information or problems in a partition to the REMCS Center in linkage with theMMB REMCS Agent reports error information log information and other information of the PRIMEQUEST 2000 Series system to the REMCS Center via the Internet or P P point to point connection FIGURE 1 1 REMCS linkage PRIMEQUEST 2000 Partitionzx E REMCS Agent MMB firmware n ae Linux Windows Management LAN System administrator Operations management
26. 2 3 Setting up the environment 3 2 4 Setting the periodic connection schedule 93 2 5 Setting the customer information 3 2 6 Confirming the registration result 3 2 7 Checking the connection Starting REMCS To start REMCS select the Maintenance REMCS REMCS menu in the MMB Web UI If no registration has been made so far the window shown in FIGURE 3 2 Customer Information Registration Instructions window appears If the registration has already been made the window shown in FIGURE 3 2 Customer Information Registration Instructions window does not appear Instead the window shown in FIGURE 4 1 REMCS initial window appears For details on the procedure see CHAPTER 4 REMCS Service Operations 8 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration FIGURE 3 2 Customer Information Registration Instructions window Connection type Environment Customer information Registration Connection check EXIT Customer Information Registration Instructions Customer and Configuration Hardware and Software information will be sent automatically to the REMCS Center Registration This information will be used solely and expressly for the support and maintenance of your system and will not be offered to any third party Moreover this information will be sent in encrypted form by the REMCS Agent If you agree with the above terms proceed by clicking Next to register MachineID 0
27. 3 2 3 Setting UP He environment REM 10 3 2 4 Selling thie perodie connecuon schedule nace uuu u u etta cun e sra eut n egre au as e Aen ane ee a 13 3 2 5 SEUNG the customer MOMMA ON ie U L dicci n 14 3 2 6 Confirming the registration result U I L nn non nnn thanh stata tastes tasa sas ta sra sis sa ss 17 3 2 7 Checking th connec n um pm EC 18 3 3 Importing the Registration Information OO E EOD 19 3 4 Replacing the S MIME certificate during the initialization work esee nnns 22 GHAPTER4 REMCS Service Operations ici a Geh duca nee de R dudes encarar ac cac a 24 4 1 REMCS Operations Overview eiiis sene eene nnne nnne snnt tn nn stas rasta tassa sta sanas sas asia ssa ssa et a eiaa sas as sas ns 24 4 2 REMOS SS UIC IVS Pme 25 4 2 1 Customer Intormalonupdale u uuu uu u ee ee eee eee eee 25 4 2 2 misse clc ERE RE EE 25 4 2 3 AAN 25 4 2 4 Ped CA 8 Gea 81 GO ix OE O iz nsuscemusmamaspuamassuapsisuespsssuusstssayasnsssssmasasqasppspyssmassscamasscenmassmassasuaspsssuasesass 26 4 2 5 EDO Selllng5 um eee a atate ne Pe Os 27 4 2 6 Connection IDO NANO ii a 29 4 2 7 Displaying ne CONIC AS ntsc didnt aa 29 4 2 8 ace go e cerlcalo eus cereum I n m mn pat orn Dette emt c Ore 31 4 2 9 FOSLOMMG a comicidad 32 4 2 10 So A 33 4 2 11 Temporary Disconnection is as ute 35 4 2 12 a2 019 aT 2 61 19
28. 35 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu FIGURE 4 16 Temporary Disconnection window Registration Re register Customer Information update Temporary Disconnection Environment settings Connection Environment Periodical Connection Disconnect with the REMCS Center temporary Export Settings Connection type change Connection Disconnect Cancel Connection check Temporary Disconnection Reconnection Support Information SW Config Info EXIT MachineID 00 PQ1000 MCD3AC111U PO 1480935001 ACTIVE Internet Connection Mail Only 4 2 12 Reconnection Use this menu item to re establish the connection with the REMCS Center after a temporary disconnection If the server operating status has been shown as DISCONNECT it becomes ACTIVE 1 Ifthe status has been in MAINTAIN DISCONNECT it becomes MAINTAIN From the menu in the window shown in FIGURE 4 1 REMCS initial window click Reconnection to display the window shown in FIGURE 4 17 Reconnection window 2 Click the Reconnect button A confirmation dialog box appears Send the notification of reconnection to the REMCS Center After processing completes a pop up window appears with the results Then the window shown in FIGURE 4 1 REMCS initial window appears 36 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu FIGURE 4 17 Reconnection window Eegistrazon Reconnecti
29. 37 Execute registration of REMCS environment Click the OK or Cancel data button Are you sure RMG_0041 Failed to setting Machine status xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center 50 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows Internet Mail Only connection environment setting frame display completed RMG_0043 Failed to set REMCS environment Internet Confirm the FQDN or IP connection Mail only xxx address of the specified SMTP server Also check whether the network status is normal Registration of REMCS environment data Internet connection Mail only completed XXX status is normal RMG_0095 Connection type mismatch If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG_0189 Execute registration of REMCS environment Click the OK or Cancel data After this operation all events are not button sent to the REMCS Center until connection check is completed nAre you sure within the range of 10 100 within the range of 64 512 TABLE 6 13 Messages in the Point to Point Connection environment settings window If the error still occurs when you retry the operation exit and restart the REMCS RMG_0006 Failed to get connect mode xxx window
30. 6 34 Messages in the Replacement to the previous certificate window If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the RMG_0041 Failed to setting Machine status xxx problem is not solved contact the support center The certificates will be replaced Once the Click the OK or Cancel replacement of certificates proceeds the button RMG_0216 report to the REMCS center will not be done until connected confirmation is completed Are you sure restoration has been completed If the error still occurs when you retry the operation exit Failed to restore to the previous certificate and restart the REMCS xxx window and try again If the problem is not solved contact the support center RMG 0222 The restoration to the previous certificate has been completed TABLE 6 35 Messages in the Display of certificate window RMG_0002 Failed to make frame screen data xxx If the error still occurs when you retry the operation exit and restart the REMCS RMG_0004 Invalid CGI parameter specified window and try again If the problem is not solved contact the support center RMG 0223 The frame display of the certificate has been completed 6 2 Communication Error Messages SMTP Communication The following list shows the error messages displayed in the wndows when communication errors occur The communication error messages also indicate the action to be taken Handle err
31. 7 Deleting the personal information window l eese 45 FIGURE 5 8 Display of certificate window SSL else I N nro nn stata tasas 46 XV C122 E180 01EN Preface Tables TABLE 3 1 Input items for the Internet Mail Only connection environment settings window 12 TABLE 3 2 Input items for the Point to Point Connection environment settings window 13 TABLE 3 3 Input items for the Periodical Connection settings window rens 14 TABLE 3 4 Input items for the Customer Information window l esee I I a 15 TABLEZA teme mMmneREMGS Nta WIDGOW sy uy tas rne Uae a aa a a uya SS 24 TABLE 5 1 ems of the FE operation ntal WIR QI W ii tae deste Deben sede este ett ayau kuu ka acie oe sus 39 TABLE 5 2 Items in the Environment settings window in case of internet connection only mail 40 TABLE 5 3 Items in the Environment settings window in case of P P connection 42 TABLE 6 1 Messages common to UI ii a 47 TABLE 6 2 Messages at GUI startup I nn n ssa ssa tassa sns 47 TABLE 5 Messages fre Menu aller uuu qutd d u D li dl uu uud 47 T
32. 935001 UNUSED 3 Click the Next button Internet Connection Mail Only C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration After the customer information is registered the window shown in FIGURE 3 10 Information Transmit Agreement window appears This window also appears when you click the Auto Setting button in the window for restoring setting information to perform automatic setting FIGURE 3 10 Information Transmit Agreement window Connection type Environment Customer information Registration Connection check EXIT Information Transmit Agreement If you agree with the following terms click Agree button By clicking Agree button Registration information will be sent to the REMCS Center Customer Information and Machine Information Hardware and Software will be sent to the REMCS Center And if a hardware failure occurs machine information will be sent automatically to the REMCS Center This information will be used solely and expressly for the support and maintenance of your system and will not be offered to any third party Moreover this information will be sent in encrypted form by the REMCS Agent MachineID 00 PQ1000 MCD3AC111U PO 1480935001 UNUSED Internet Connection Mail Only 4 Confirm the agreement and click the Agree button After the customer information is registered the window shown in FIGURE 3 11 Registration result window appears 3 2 6
33. ABLE 6 4 Messages in the state display frame u 48 TABLE 6 5 Messages in the setting progress display window nor cnn nr nnne nnn 48 TABLE 6 6 Messages in the Customer Information window I I L I a 48 TABLE 6 7 Messages in the initial window e rt a U U acai rc a n ea a ceu 48 TABLE 6 8 Messages in the Initial Settings window c ccesceesssscsscssssssseecsesseseesesseseeseceesauseesesauseuseeaesauseesesaesaueesesausauseeaesaeeaeees 49 TABLE 6 9 Messages in the Importation of the REMCS settings window 49 TABLE 6 10 Messages in the Customer Information Review window a 50 TABLE 6 11 Messages in the Automatic registration state WINGOW 50 TABLE 6 12 Messages in the Internet Mail Only connection environment settings window 50 TABLE 6 13 Messages in the Point to Point Connection environment settings window 51 TABLE 6 14 Messages in the Periodical Connection settings WINKOW cccsccsessssssesscssssessessssessesecsesauseesessesaeseesesausausesaesaueaeees 52 TAB
34. Atom Intel Atom Inside Intel Core Intel Inside the Intel Inside logo Intel vPro Itanium Itanium Inside Pentium Pentium Inside the Rapid Start Technology logo vPro Inside Ultrabook Xeon and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U S and other countries Ethernet is a registered trademark of Fuji Xerox Co Ltd in Japan and is a registered trademark of Xerox Corp in the United States and other countries VMware is a trademark or registered trademark of VMware Inc in the United States and other countries Novell and SUSE Linux Enterprise Server are trademarks of Novell Inc Xen is a trademark or registered trademark of Citrix Systems Inc or its subsidiaries in the United States and other countries Other company names and product names are the trademarks or registered trademarks of their respective owners Trademark indications are omitted for some system and product names in this manual Notation X C122 E180 01EN Preface This manual uses the following fonts and symbols to express specific types of information italics Title of a manual that you should refer to See the PRIMEQUEST 2000 Series Installation Manual C122 E174EN Window names as well as the names of Click the OK button buttons tabs and drop down menus in windows are enclosed in brackets Notation for the CLI command line interface The following notation is used for commands Command syntax Comma
35. Confirming the registration result When the registration is completed the execution result is displayed in the window shown in FIGURE 3 11 Registration result window 17 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration FIGURE 3 11 Registration result window Connection type Environment Customer information Registration Connection check EXIT Registration result Registration completed Back Next Cancel MachineID 00 PQ1000 MCD3AC111U PO 1480935001 UNUSED Internet Connection Mail Only 1 Click the Next button to proceed to 3 2 7 Checking the connection 3 2 7 Checking the connection 1 The window shown in FIGURE 3 12 Connection check window appears Confirm the setting of the e mail addresses that receive the result of the connection check FIGURE 3 12 Connection check window Connection type Environment Customer information Registration Connection check EXIT Connection check Executes connection check with the REMCS Center The transmission time is dependent on network speed Notification of the result to the administrator test test Notification O Do not notify Notification of the result to the installer In case of sending except for administrator please check it O Notification normal format O Notification for cell phone simple format Do not notify E mail address for receiving results MachineID 00 PQ1
36. EMCS RMG_0041 Failed to setting Machine status xxx window and try again If the problem is not solved contact the support center RMG_0067 Customer Information frame display None completed RMG 0077 Failed to register customer information xxx Confirm that HOSTNAME is specified in the MMB Network Interface setting If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0078 Customer information registration completed None TABLE 6 17 Message in the Information Transmit Agreement window Messaae code Message Action 53 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the RMG_0041 Failed to setting Machine a a problem is not solved contact the support center RMG_0056 c in the connection check notification Check whether the network XXX status is normal RMG 0082 Registration started None RMG 0083 Update registration started RMG 0084 Agreement of sending information frame display completed RMG 0085 Registration failed xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center None RMG 0088 Update registration failed xxx If the error still o
37. HAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration FIGURE 3 8 Customer Information window Connection type Environment Customer information Registration Connection check EXIT Customer Information The asterisk fields are required Company Name Department Division Address Building Administrator Name E mail Address Zip Postal Code ex 012 3456 Phone Number ex 012 345 6789 Fax Number ex 012 345 6789 Machine Unique Name Country ISO 3166 CODE A2 Machine Installation Site Machine Installation Building FE s E mail Address DO Deleting the personal information MachineID 00 PQ1000 MCD3AC111U PO 1480935001 UNUSED Internet Connection Mail Only You can use the following characters and symbols for input E mail addresses must include but cannot begin or end with an mark Also the character that follows the mark must not be a dot E mail addresses must not use the following symbols lt N The input items and values for the customer information are as follows TABLE 3 4 Input items for the Customer Information window Input item Maximum Input Personal Description number of information characters 1 m p a the company name Department aah RE your department division name Division Enter the address Administrator K Ill Kua rmm ne server administrator name Name Administrator indi hell isakakutnissa
38. LE 6 15 Messages in the Customer Information window l I L I L a 52 TABLE 6 16 Message in the Customer Information Review window a 53 TABLE 6 17 Message in the Information Transmit Agreement window 53 TABLE 6 18 Messages in the Registration result window esee enne ennemi 54 TABLE 6 19 Messages in the Exportation of the REMCS settings window 54 TABLE 6 20 Messages in the Connection check window or Connection check information window 55 TABLE 6 21 Messages in the Result of connection check window 55 TABLE 6 22 Messages in the Temporary Disconnection window or Reconnection window 55 TABLE 6 23 Message in the Sending Hardware Configuration Information window 56 TABLE 6 24 Message in the Sending Software Configuration Information window a 56 TABEE 6 25 Messages in ne CE iii MUS uuu iac iss dace ukumi ask ERRE epitelio 56 TABLE 6 26
39. LS 36 4 2 13 IVY CONIO ias 37 4 2 14 VS ONTO eret CPC 37 CHAPTER5 CHAPTER 5 REMCS Service Detail Settings cccccescsscsesscssscsesscsesecsesecseseesesecsesecsesecsesecsesecsuseeseseesuseesuseesesaesnsass 39 Xii C122 E180 01EN Preface 5 1 Overview of REMCS Service Detail Settings i LULU LLULLU uu uu aaa ua ua aaa 39 5 2 Detail Environment Settings saraiki Ei ia e a aS ia eiei eE E i 40 5 3 Selecting REMCS Geri a 43 5 4 Sl Lal Vico APP o A 43 5 5 Machine Name Display Change cscsccscssssssscsscsssssssesscsessessesecsessesecsecsusessecsessusseseseesauseeseseusausesaesausaeseseesausausesaesaueaesesausassnsas 44 5 6 D letagineP erSsoialril nnaOiiu ul u uu kuu us ua sS asa 45 5 7 Bose ecu uum Ag PAP CO 45 CHAP TERG REMCES Messages a a is anne a ta 47 6 1 Messages Ins REMGS WINGOWS uyu u yu kukka ia ii ii ios 47 6 2 Communication Error Messages SMTP Communication I aasan aa 60 6 3 OM d Enor Messages TT 62 GHAPTER Z MMB Log CONGC WO ics cut u uuu M 63 7 1 MMB Log Collection ccccccccsscsssscsscssssesscsessessesecsesseseesescsesausecsescausauseseesauseusessesaussesessesauseesesaesassesaesausausesaesausausesaesaueaesesansasensas 63 CHAPTERS Notes or Usina REMES OUI idad 64 8 1 Notes on Using REMOS GU ii A a 64 xiii C122 E180 01EN Preface Figures FIGURE TI REMCES Mare eee ee eee ee 1 FIGURE 2 1 Internet connection usin
40. Messages in the Environment settings window nennen nnnm nnne 57 TABLE 6 27 Messages in the Selecting REMCS Center window l J I U I a 57 TABLE 6 28 Messages in the Select language Japanese or English window sees 58 TABLE 6 29 Messages in the Select to Display Machine ID or Machine Unique Name window 58 TABLE 6 30 Messages in the processing progress display window a 58 TABLE 6 31 Messages in the Deleting the personal information window 58 TABLE 6 32 Messages in the Replacement of certificates window 59 TABLE 6 33 Messages in the Confirmation of certificate window nennen nnns 59 TABLE 6 34 Messages in the Replacement to the previous certificate window 60 Xvi C122 E180 01EN Preface TABLE 6 35 Messages in the Display of certificate window non ener nnn nnne nnns 60 TABLE 6 36 List of communication error messages SMTP communication eese enne nnn 60 TABLE 8
41. QUEST 2000 Series Contains important information required for using the C122 E171XA Safety and Regulatory PRIMEQUEST 2000 series safely Information PRIMEQUEST 2000 Series Provides errata and addenda for the PRIMEQUEST 2000 C122 E182EN Ec ener pensanman nn PRIMEQUEST 2000 Series Describes the functions and features of the C122 B025EN w AA ss SPARC Enterprise Provides the necessary information and concepts you C120 H007EN PRIMEQUEST Common should understand for installation and facility planning for Installation Planning Manual SPARC Enterprise and PRIMEQUEST installations PRIMEQUEST 2000 Series _ Includes the specifications of and the installation location C122 H007EN Hardware Installation Manual requirements for the PRIMEQUEST 2000 series PRIMEQUEST 2000 Series Describes how to set up the PRIMEQUEST 2000 series C122 E174EN Installation Manual server including the steps for installation preparation initialization and software installation PRIMEQUEST 2000 Series Describes how to use the Web Ul and UEFI to assure C122 E176EN User Interface Operating proper operation of the PRIMEQUEST 2000 series Instructions server PRIMEQUEST 2000 Series Describes how to use tools and software for system C122 E175EN Administration Manual administration and how to maintain the system component replacement and error notification PRIMEQUEST 2000 Series Provides information on operation methods and settings C122 E177EN Too
42. Series General Description Unpacking an optional Fujitsu product such as an optional adapter delivered to the customer Modifying or recycling the product Modifying this product or recycling a secondhand product by overhauling it without prior approval may result in personal injury to users and or bystanders or damage to the product and or other property Note on erasing data from hard disks when disposing of the product or transferring it Disposing of this product or transferring it as is may enable third parties to access the data on the hard disk and use it for unforeseen purposes To prevent the leakage of confidential information and important data all of the data on the hard disk must be erased before disposal or transfer of the product vi C122 E180 01EN Preface However it can be difficult to completely erase all of the data from the hard disk Simply initializing reformatting the hard disk or deleting files on the operating system is insufficient to erase the data even though the data appears at a glance to have been erased This type of operation only makes it impossible to access the data from the operating system Malicious third parties can restore this data If you save your confidential information or other important data on the hard disk you should completely erase the data instead of simply carrying out the aforementioned operation to prevent the data from being restored To prevent important data on the hard disk f
43. Suite which you can purchase optionally or from the following URL The Fujitsu Technology Solutions manuals server http manuals ts fujitsu com Abbreviations This manual uses the following product name abbreviations Formal product name Abbreviation Microsoft Windows Server 2012 R2 Datacenter Windows Windows Server 2012 Microsoft Windows Server 2012 R2 Standard Microsoft Windows Server 2012 Datacenter Microsoft Windows Server 2012 Standard Microsoft Windows Server 2008 R2 Standard Windows Windows Server 2008 Microsoft Windows Server 2008 R2 Enterprise Microsoft Windows Server 2008 R2 Datacenter Red Hat Enterprise Linux 6 for Intel64 Linux RHEL6 RHEL Oracle Linux 6 x86_64 Oracle Linux Oracle Linux 6 VMware vSphere R 5 VMware vSphere 5 x VMware 5 VMware 5 x VMware R ESXi TM 5 ESXi ESXi 5 ESXi 5 x Novell R SUSE R LINUX Enterprise Server 11 Service Pack 3 SLES11 SP3 Trademarks Microsoft Windows and Windows Server are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Linux is a registered trademark of Linus Torvalds Red Hat the Shadowman logo and JBoss are registered trademarks of Red Hat Inc in the U S and other countries Oracle and Java are registered trademark of Oracle Corporation and its related company Celeron Celeron Inside Centrino Centrino Inside Core Inside Intel the Intel logo Intel
44. TALLATION INSTRUCTIONS BEFORE INSTALLING THIS UNIT MWEPAREA REP THe VOIR LE MANUEL D INSTRUCTIONS AVANT D INSTALLER CET UNITE 3 CAUTION A A EAU KE SLMRARE LTA G META RR SEE INSTALLATION INSTRUCTIONS BEFORE INSTALLING THIS UNIT ibs ERR CAUTION ATTENTION Lxx iri Lcd p SCL ELECTROSTATIC SENSITIVE DEVICES oe A CIRCUITS SENSIBLES A L ELECTRICIT STATIQUE uus 88 CAUTION us EE CAUTION mr POPE COM A URSUS rl prod mea La l Tene ES ao yr ER BEAPALAES ATAMIRAD ww na E TI III Di CONNSECT AL POWER SUPPL CONS Lia NL aatis d ce IE Mtas fet si DACII NI AR ur 1 nu CAUTION memapar r ADIDAS A MAMY DUNS ES CAUTION mA lea ee Pee eet C122 E180 01EN PATARDORUS VOLTAGE ARICA mmo s s WEY reenter A AA es naran LIE ollis El Preface Notes on Handling the Product About this product This product is designed and manufactured for standard applications Such applications include but are not limited to general office work personal and home use and general industrial use The product is not intended for applications that require extremely high levels of safety to be guaranteed referred to below as safety critical applications Use of the product for a safety critical application may present a significant risk of personal injury and or death Such applications include but are not limited to nuclear reactor control aircraft flight control air traffic control mass trans
45. Using REMCS GUI Chapter 8 describes the notes on using the REMCS GUI i C122 E180 01EN Preface Revision History aese oaio ype 1 Chapter section and item numbers in the Revised location column refer to those in the latest edition of the document However a number marked with an asterisk denotes a chapter section or item in a previous edition of the document li C122 E180 01EN Preface Product operating environment This product is a computer intended for use in a computer room environment For details on the product operating environment see the following manual PRIMEQUEST 2000 Series Hardware Installation Manual C122 H007EN Safety Precautions Alert messages This manual uses the following alert messages to prevent users and bystanders from being injured and to prevent property damage personal injury if the user does not perform the procedure correclly This indicates a hazardous potentially dangerous situation that is likely to result in death or serious This indicates a hazardous situation that could result in minor or moderate personal injury if the user does not perform the procedure correctly This also indicates that damage to the product or other property may occur if the user does not perform the procedure correctly Important This indicates information that could help the user use the product more efficiently Alert messages in the text An alert statement follows an alert symbol An alert
46. alidity gt This entry is valid at setting Authentication type m AUTH SMTP UserID AAA This entry is valid except setting Authentication type in No Certification Password A This entry is valid except setting Authentication type in No Certification POP Server Po This entry is valid at setting Authentication type in POP Before SMTP Large data transmission method Split large data into multiple E mails Split size B2 KB This entry is valid except setting Not split in Large data transmission method Encryption type MME H Back Next Cancel MachineID 00 PQ1000 MCD34C111 MK 1480915001 UNUSED Internet Connection Mail Only 1 Enter the values for the following items TABLE 3 1 Input items for the Internet Mail Only connection environment settings window alphanumeric characters and symbols characters and symbols STMP and AUTH STMP AUTH SMTP type Valid if you specified the authentication type AUTH SMTP You can select from AUTO initial value CRAM MD5 PLAIN and LOGIN Enter the user ID for the authentication server in single byte alphanumeric characters and symbols Enter the password for the authentication server in single byte alphanumeric characters and symbols POP Server If you specified the authentication type POP Before STMP enter Kas the POP server name or IP address in single byte alphanumeric characters and symbols Division method Select the division method from
47. alshity This entry m vali at setting furthentication type in LAITH STE eri This entry E valid at setting Authentication tyre in AUTH SMTP Password This ent add e tting Authentication type in No Certification POP maitina vou specify POP Before SMTP for a ication oo POP Serv Part Ma 110 wait time after POP authentication 1008 rna Connection cont meet IP version prx Pub ow Others Sender E mail Address Large data traramezs n method Split large date mio multiple E mails Split niza 512 RKEXT HS entry ra vald except setting Mot split m Large data trarentesi n method Sat IP v6 lini local address by connecting IPv6 address and network L F with W in the case of using it fec SMTP Sarver and POP Server Settine Cancel MachineID TABLE 5 2 Items in the Environment settings window in case of internet connection only mail Maximum number of diaits Input item E Mail settings Po IMS Enter the timeout trigger for E Mail seconds in single byte numeric characters Range 60 to 3600 Retry Count Enter the retry count for E Mail in single byte numeric characters AT n o Type of encrypted Required connection Authentication settings Poy AUTH SMTP type This entry is valid at setting Authentication type in AUTH SMTP aa 40 Enter the retry interval for E Mail in single byte numeric characters Range 1 to 600 Enter the name of SMTP server or IP add
48. and try again If the problem is not solved contact the support center RMG_0018 Failed to get registration data xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG_0028 Input all entries Fill in any blank entries RMG_0037 Execute registration of REMCS environment Click the OK or Cancel data button Are you sure RMG_0041 Failed to setting Machine status xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center XXX status is normal aie displa completed RMG 0080 Failed to set REMCS environment Point to Confirm the FQDN or IP Point Xxx address of the specified SMTP server Also check whether the network status is normal RMG 0081 Registration of REMCS environment data Point to Point completed o1 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows RMG_0095 Connection type mismatch If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG_0189 Execute registration of REMCS environment Click the OK or Cancel data After this operation all events are not button sent to the REMCS Center until connection check is completed nAre you sure
49. as the SMTP server address and sender e mail address as well as customer information such as the customer name and administrator s e mail address of another machine or the setting information that was backed up and saved in your machine After setting the REMCS service you can still change the connection type by clicking Initial Settings from the menu in the window shown in FIGURE 4 1 REMCS initial window 10 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration FIGURE 3 4 Initial Settings window Connection type Environment Customer information Registration Connection check EXIT Import from the local files Connection type Internet Connection Mail Only Replacement of certificates If you want to export the environment information and the customer information click Import from the local files link Otherwise select Connection type and then click Next button Next MachineID 00 PO1000 MCD3AC111 MK 1480915001 UNUSED P P Connection YPN Mal Only Newly setting up the environment The procedure for newly setting up the environment is as follows 1 Select the connection configuration from the following Internet Connection Mail Only The initial setting for the connection configuration P P Connection ISDN Mail Only Connection via ISDN P P Connection VPN Mail Only Connection via VPN 2 Click the Next button After the connection configuration is regis
50. ation Registration means to register customer information with the REMCS Center This procedure can be omitted if a field engineer has already completed the registration procedure on behalf of the customer using the information obtained directly from the customer during product installation FIGURE 3 1 REMCS Center registration flow shows the screen transitions during the initialization work 6 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 1 Start Procedure Overview FIGURE 3 1 REMCS Center registration flow Main Operation window 1 Clicking the Cancel button in each window executes the following window transition REMCS operations To set the REMCS Center to connect to Customer Information Registration Selecting REMCS Center window Instructions window Other No registration Next Initial Settings window no Cancel button because this is the initial window Click the link to 2 The following window transition occurs To set the REMCS Center to connect to Selecting REMCS Center window Selecting REMCS Other Center window Automatic 1 Import ar Wasapi TS Next r Cancel XL Lnitial Settings Importation of the REMCS Connection check Information Transmit Back window s setings window lt infomation window lt _ Agreement window Cane N P P Connection ISDN Mail Only P P Connection VPN Mail Only Connection type Next Environment
51. ay Period Every week gt A day ofthe week Fri v This entry is valid at setting Period in Every week Operation time 14 hour 47 min hour min Periodical connection time is set at random from the range of Operation time Tf operation end time is not entered periodical connection time is set at operation start time MachineID 00 PQ1000 MCD3AC111U PO 1480935001 UNUSED Internet Connection Mail Only 1 Specify the values for the following items TABLE 3 3 Input items for the Periodical Connection settings window current schedule of The initial values are Every week and 10 00 to 15 00 Specify Periodic Connection values if you need to change the setting Specify the setting from Every day Every day excluding Sunday Every day excluding Saturday amp Sunday and Every week If you specified Every week for the period you need to specify a day of the week Sunday to Saturday 2 Click the Next button After the periodic connection schedule is registered the customer information window appears Proceed to 3 2 5 Setting the customer information 3 2 5 Setting the customer information Enter the customer information in the window shown in FIGURE 3 8 Customer Information window After starting the REMCS service you can still change the customer information by clicking Customer Information update from the menu in the window shown in FIGURE 4 1 REMCS initial window 14 C122 E180 01EN C
52. ccurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0089 Executed update registration None RMG 0128 Execute registration TABLE 6 18 Messages in the Registration result window If the error still occurs when you retry the operation exit RMG 0004 Invalid CGI parameter specified and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0082 Registration started None None RMG 0083 Update registration started RMG 0085 Registration failed xxx Check whether the network status is normal RHMG 0086 Executed registration None RMG 0087 Registration result frame display completed RMG 0088 Update registration failed xxx Check whether the network status is normal None J RMG 0089 Executed update registration None TABLE 6 19 Messages in the Exportation of the REMCS settings window RMG 0002 Failed to make frame screen data xxx i RMG_0004 Invalid CGI parameter specified Invalid entry and restart the REMCS window and try again If the eos problem is not solved contact the support center RMG_0033 Invalid directory name specified Enter a valid directory The frame display of the exportation of the None RMG_0120 environment information and the customer information has completed Failed to export the environment If the error still occurs when info
53. click Import from the local files in the window shown in FIGURE 3 4 Initial Settings window It imports the specified setting information files the environment information file and customer information file and performs automatic setting You can use the setting information files backed up in the same or different machine 19 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 3 Importing the Registration Information FIGURE 3 14 Importation of the REMCS settings window Comecton type Envrocenent Customer mionna Regstrabon Comecton check EXIT Importation of the REMUS settings Environment Information fle e Customer Informaben ble em Please enter the full path name of Emtrormment Informagon ile Please enter the full path name of Customer Information fle Bach Import l Automate negisbration Machine lO 00 P 11000 MICOS AC 11 10 PCI 3509356001 UNUSED Ip ernet Connection Mad nh 1 In the PC or file server running the Web browser specify the following files that were previously backed up and saved Environment information file Browse an rm_bkenv def file Customer information file Browse an rm_bkcus def file 2 Click the Import button to import the settings information files 3 Click the Automatic registration button The window shown in FIGURE 3 15 After automatic registration do you delete the personal information window appears After you specify the operation the window sh
54. co FUJITSU FUJITSU Server PRIMEQUEST 2000 Series REMCS Installation Manual C122 E180 01EN Preface Preface This manual describes the functions and features of the PRIMEQUEST 2000 series The manual is intended for system administrators For details on the regulatory compliance statements and safety precautions see the PRIMEQUEST 2000 Series Safety and Regulatory Information C122 E171XA Errata and addenda for the manual The PRIMEQUEST 2000 Series Errata and Addenda C122 E182EN provides errata and addenda for the manual Read the PRIMEQUEST 2000 Series Errata and Addenda C122 E182EN thoroughly in reference to the manual Organization of this manual This manual is organized as follows CHAPTER 1 REMCS Service Overview Chapter 1 provides an overview of the REMCS service CHAPTER 2 Before Using the REMCS Service Chapter 2 describes the connection to the REMCS center which is required during use of the REMCS service CHAPTER 3 REMCS Service Start Procedure Chapter 3 describes the procedure for starting the REMCS service CHAPTER 4 REMCS Service Operations Chapter 4 describes the operating procedures for the REMCS service CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings Chapter 5 describes the detail settings of the REMCS service CHAPTER 6 REMCS Messages Chapter 6 describes the major error messages displayed in the window CHAPTER 7 MMB Log Collection Chapter 7 describes MMB log collection CHAPTER 8 Notes on
55. cookies or other information from the browsed sites are not blocked The setting procedure for cases where Symantec Client Firewall is used is provided below For details on other software products see the manuals and the HELP menu for each product 1 Run Symantec Client Firewall to display its window 2 Select Privacy control and then click the Setting button 3 When the Privacy control window appears click the Custom level button 4 When the Customizing privacy setting window appears select None Permits cookies for Cookie block and uncheck Enable browser privacy Then click the OK button 5 When the Privacy control window is displayed again click the OK button to complete the setting After the REMCS GUI is displayed the connection is canceled if no input occurs within the time specified for Timeout of Web HTTP HTTPS Web HTTP HTTPS is accessed by selecting Network Network Protocols in the MMB Web UI window Only one user can use the REMCS GUI concurrently If any other user is already logged in the following window appears TABLE 8 1 REMCS message window Now another user is logged in Cannot use REMCS menu until this user logout Opening date 2010 04 30 15 15 Last access date 2010 04 30 15 15 Compulsory REMCS menu opening 64 C122 E180 01EN CHAPTER 8 Notes on Using REMCS GUI 8 1 Notes on Using REMCS GUI Clicking the Compulsory REMCS menu opening button logs you in by f
56. d contact the support center RMG_0032 The specified file can not be imported Specify a valid file RMG_0033 Invalid directory name specified Specify a valid directory name RMG_0036 Required entry Enter a valid value RMG_0096 The specified file includes an unsupported Specify a file with the same connection type The environment information connection type cannot be imported RMG_0118 Failed to import the environment information If the error still occurs when and the customer information xxx you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center which the file is located again RMG_0194 Automatic registration failed because there Check the customer was no required entry in the Customer information file contents information file correct the error and then try again RMG_0196 Failed to delete personal information xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the 49 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows problem is not solved contact the support center RMG_0210 Personal information deletion frame display None has been completed TABLE 6 10 Messages in the Customer Information Review window If the error still occurs when you retry the operation exit RMG_0150 Failed to read setting file xxx and restart the REMCS wind
57. ddress by connecting Pv6 address and network I F with W in the case of using it for SMTP Server and POP Server Next Conce FIGURE 4 3 Point to Point Connection environment settings window Registration Re regicter Customer Information update Environment settings C echo Qi Periodical Connection Export Settings Connection type change Replacement of certificates Connection Connection check Temporary Disconnection Reconnection Support Information HW Config Info SW Config Info EXIT Point to Point Connection environment settings SMTP PROXY Server Sender L mail Address Large data transmission method Split large data nto multiple E mails w Split se 512 KB Tha entry amp valid except setting Not split in L arge data trarsmesi n method Set IPV6 link local address by connecting IPv6 address and network I F with in the case of using it for SMTP PROXY Server f Cancel MachineID Confirm the information If you want to correct or change the information click the Next button After the information is updated the browser returns to the window shown in FIGURE 4 1 REMCS initial window If your purpose is confirmation only click the Cancel button to return to the window in FIGURE 4 1 REMCS initial window Periodical Connection Use this menu item to display or change the periodic connection schedule 1 From the menu in the window shown in FIGURE 4 1 REMCS initial
58. e administrator e mail address in the imported customer information is displayed as your administrator e mail address Notification of the result to the installer Specify whether to report the result to the installer If you select notification set the installer s e mail address in E mail address for receiving results 4 Click the Next button to set automatic registration The window shown in FIGURE 3 17 Information Transmit Agreement for automatic setting window appears FIGURE 3 17 Information Transmit Agreement for automatic setting window Connection type Environment Customer mforiati n Regustra on Connection check EXIT Information Transmit Agreement f you agree with the following termas click Agree Button By clicking Agree Button Registration information Will be sent t the REMCS Center Customer Information and Machine Information Hardware and 2oftware will b sent t he BEL CERTE And if A h rdware failure occurs machine information will bs sent automatically Eo the BEX enor This information will be used solely and expressly for the support and maintenance of Your system And will not be offered to any third party vam oia s s Moregueer t EOrmati1nn will be sent in encrypted form by the REMCA Agent Back Agree Cancel MackmelD QO PiOtOO0 MCDACIHOELIU PO 14380935001 UNUSED Internet Connection Mimi Only 5 Confirm the agreement and click the Agree button Afte
59. e mail 2 2 2 P P connection ISDN e mail 2 2 1 Internet connection e mail This connection configuration is used for communication with the REMCS Center via the Internet Using a network connected to the user port FIGURE 2 1 Internet connection using the network connected to the user port shows a configuration that uses a network connected to the user port Remarks If the SMTP server at the customer site is specified with the FQDN the DNS to be referred to by the MMB must be set If the SMTP server is specified with the IP address this setting is not required 3 C122 E180 01EN CHAPTER 2 Before Using the REMCS Service 2 2 Connection Configuration for Connecting to the REMCS Center FIGURE 2 1 Internet connection using the network connected to the user port Internet Using a network not connected to the user port FIGURE 2 2 Internet connection using REMCS port shows a configuration that uses the REMCS port to connect to a network other than that connected to the user port The SMTP server of an ISP Internet Service Provider cannot be specified Remarks The IP address of Maintenance Port must be set from the Web UI of the MMB Be sure to specify the SMTP server with the IP address FIGURE 2 2 Internet connection using REMCS port Internet lt 2 2 2 P P connection ISDN e mail Use a P P system using a line such as an ISDN line for communication with the REMCS Center Through the network c
60. elect language Japanese or English window Select Japanese or English The initial value is the current setting value Click the Setting button When a confirmation dialog box appears register the setting After the processing the result is reported in a pop up window and the initial window is displayed again 43 C122 E180 01EN CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings 5 5 Machine Name Display Change FIGURE 5 5 Select language Japanese or English window FE operation Detad environment settings Selecting REMCS Center Select language Japanese or English Select language Machine name display change Deleting the personal information Japanese Display of SSL Certificate English EXIT Setting Cancel MachmeID 5 5 Machine Name Display Change This item is used for switching the machine name to be displayed by the GUI between the machine ID or machine unique name which has been specified in the Customer Information window 1 FIGURE 5 6 Select to Display Machine ID or Machine Unique Name window setting value 3 Click the Setting button When a confirmation dialog box appears register the setting From the initial window menu of the FE operation select Machine name display change to display Specify the machine name to be displayed in the state display frame The initial value is the current After the processing the result is reported in a pop up window and the initia
61. er RMG_0166 Change language to Japanese completed Proceed with registration RMG_0167 Changing language to English completed RMG_0190 Change language Are you sure ee OK or Cancel TABLE 6 29 Messages in the Select to Display Machine ID or Machine Unique Name window RMG_0002 Failed to make frame screen data xxx If the error still occurs when you retry the operation exit and restart the REMCS RMG_0004 Invalid CGI parameter specified window and try again If the problem is not solved contact the support center RMG_0104 Change machine name Are you sure ee OK or Cancel RMG_0105 Machine name display change frame display None completed RMG_0106 Changing machine name display completed TABLE 6 30 Messages in the processing progress display window RMG_0002 Failed to make frame screen data xxx If the error still occurs when you retry the operation exit and restart the REMCS RMG_0004 Invalid CGI parameter specified window and try again If the problem is not solved contact the support center RMG_0041 Failed to setting Machine status xxx TABLE 6 31 Messages in the Deleting the personal information window RMG_0002 Failed to make frame screen data xxx If the error still occurs when you retry the operation exit and restart the REMCS RMG_0004 Invalid CGI parameter specified window and try again If the problem is not solved contact the support center RMG 0195 Personal information is
62. es connection check with the REMCS Center The transmission time is dependent on network speed Periodical Connection Export Settings Connection type change Notification of the result to the administrator Connection Notification Do not notify Connection check m x Administrator E mail address Temporary Disconnection Reconnection The result is notified to the registered administrator E mail address Support Information when Notification is selected without specified the address HW Config Info Notification of the result to the installer In case of sending except for administrator please check it SW Config Info Notification normal format Notification for cell phone simple format EXIT Do not notify E mail address for receiving results MachineID 00 PQ1000 MCD3AC111U PO 1480935001 ACTIVE Internet Connection Mail Only 3 The window shown in FIGURE 4 15 Result of connection check window appears Click the OK button You will be returned to the window shown in FIGURE 4 1 REMCS initial window 34 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu FIGURE 4 15 Result of connection check window 4 2 11 Registration Re register Customer Information update Environment settings Result of connection check Connection Environment Periodical Connection RMG_0058 Connection check notification completed Export Settings C h After complet
63. etail Settings REMCS Service Detail Settings are used to make detailed settings such as the transmission retry count and timeout triggers for avoiding transmission problems They are also used to change the REMCS Center to connect to switch the machine name to be displayed and for other purposes Normally these settings need not be used Use them when so instructed by a field engineer or the support center To start the window to be used for the REMCS service detail settings select Maintenance REMCS Detail Setup from the MMB Web UI The initial window shown in FIGURE 5 1 FE operation initial window appears FIGURE 5 1 FE operation initial window FE operation Detad environment semin Selecting REMCS Center REMCS FE menu Select language Machine name display change Deleting the personal information Please select REMOS FE operation link on the left frame Display of SSL Certificate EXIT MachinelD TABLE 5 1 Items of the FE operation initial window Detail environment settings Change the timeout triggers the retry count etc that are applicable when the Internet is used Selecting REMCS Center Changes the REMCS Center to connect to Select language Switches the displayed language between Japanese and English Machine name display Specifies whether to use the machine ID or a unique name as the change machine name displayed by the Web GUI Deleting the personal Deletes the personal informatio
64. fter updating it in the Customer Information window The procedure for re registration is as follows l From the menu in the window shown in FIGURE 4 1 REMCS initial window click Re register The FIGURE 3 10 Information Transmit Agreement window appears After confirming that your environment is enabled for sending e mails click the Agree button The entered information is automatically sent to the REMCS Center When the e mail transfer is completed the Registration result window appears Click the Next button to return to the window shown in FIGURE 4 1 REMCS initial window The administrator s e mail address entered in the Customer Information window receives an e mail notification of completed registration Any updates to the user registration information before receiving the e mail notification should be Invalid Be sure to update the information after receiving the e mail notification of completed registration Connection Environment Use this menu item to display the current connection information or to change the setting information such as the mail server setting The procedure for displaying and confirming the connection information is as follows From the menu in the window shown in FIGURE 4 1 REMCS initial window click Connection Environment If your environment is set for Internet Connection Mail Only the window shown in FIGURE 4 2 Internet Mail Only connection environment settings window appears
65. g the network connected to the user porbi nnns 4 FIGURE 2 2 Internet connection using REMCS porl I I naa 4 FIGURE 2 3 P P connection ISDN e mail using the network connected to a USER porb 5 FIGURE 2 4 P P connection ISDN e mail using the REMCS port sess 5 FIGURE S REMC S Center registrar TW sy o be Dru Duc unan su tes aa doque diu gut ie egeo e yas 7 FIGURE 3 2 Customer Information Registration Instructions window a 9 FIGURE SS Selecting HEMOS Genter WIDCOW e deat o e AI aaa a o eae ted eai dela 10 FIGURE S Altai setings 18 0 OW AEN EE es 11 FIGURE 3 5 Internet Mail Only connection environment settings window 12 FIGURE 3 6 Point to Point Connection environment settings window 13 FIGURE 3 7 Periodical Connection settings WINGOW ccscescssscsscsssssssesssssssesecsessuseesecsesaeseesessesauseesesausasseseesausausesaesausesseeansasseses 14 FIGURE 3 8 Customer Information windOw ccccccsscsscsscssssesscssssesecsecssseeseesesssseesessusaeseesesauseusessesauseesesaesauseesesausausesaesausaesesarsasseses 15 FIGURE 3 9 Customer Inf
66. guration information completed Failed to send software configuration Check whether the network RMG_0135 information xxx status is normal Rao Rao 37 Send software configuration information to the Click the OK or Cancel REMCS Center button Execute software configuration information RMG_0139 sending Confirm sending result on event log OR HU sending result on event log display frame display frame RMG 0141 Software configuration information sending Nona started TABLE 6 25 Messages in the CE initial frame RMG 0002 Failed to make frame screen data xxx If the error still occurs when you retry the operation exit and restart the REMCS RMG 0004 Invalid CGI parameter specified window and try again If the problem is not solved contact the support center 56 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows RMG 0009 FE initial frame display completed TABLE 6 26 Messages in the Environment settings window Failed to get Machine status xxx If the error still occurs when RMG_0001 n MachinelD xxxxxx you retry the operation exit RMG_0002 Failed to make frame screen data xxx and restart the REMCS window and try again If the RMG_0004 Invalid CGI parameter specified problem is not solved contact the support center If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved
67. has not executed Setup is Retry after registration is incomplete complete TABLE 6 23 Message in the Sending Hardware Configuration Information window RMG 0002 Failed to make frame screen data Xxx If the error still occurs when you retry the operation exit and restart the REMCS RMG 0004 Invalid CGI parameter specified window and try again If the problem is not solved contact the support center RMG 0130 sending Hardware Configuration Information None frame display completed RMG 0132 Sending hardware configuration information completed Failed to send nee configuration Check whether the network RMG_0133 information xxx status is normal RMG 0136 Send hardware configuration information to Click the OK or Cancel the REMCS Center button Execute hardware configuration information Confirm sendinq result on RMG_0138 sending Confirm sending result on event log event oads E frame display frame tui did RMG 0140 Hardware configuration information sending Nona started TABLE 6 24 Message in the Sending Software Configuration Information window RMG 0002 Failed to make frame screen data Xxx If the error still occurs when you retry the operation exit and restart the REMCS RMG 0004 Invalid CGI parameter specified window and try again If the problem is not solved contact the support center RMG 0131 Sending Software Configuration Information None frame display completed RMG 0134 Sending software confi
68. ion 7 1 MMB Log Collection CHAPTER 7 MMB Log Collection This chapter describes MMB log collection 7 1 MMB Log Collection If a problem such as being unable to send e mail messages to the REMCS Center occurs the MMB operation log may need to be used as troubleshooting information Following the instructions from the support center select System System Event Log from the MMB Web UI menu to download the log kept by the MMB For details of the operation see Section 1 2 2 System Event Log window in the PRIMEQUEST 2000 Series Tool Reference C122 E177EN Hand over the downloaded log to a field engineer 63 C122 E180 01EN CHAPTER 8 Notes on Using REMCS GUI 8 1 Notes on Using REMCS GUI CHAPTER 8 Notes on Using REMCS GUI This chapter describes the notes on using the REMCS GUI 8 1 Notes on Using REMCS GUI The REMCS GUI is displayed in a separate window when the REMCS menu is selected from the MMB Web Ul At this time if a security software product with a firewall function has been installed on the personal computer or the like used to run the Web browser it may block cookies or other information from the site being browsed depending on the default settings Such products include Symantec Client Firewall and Norton Internet Security manufactured by Symantec Corporation In this case a message window displaying This session was disconnected appears and the REMCS window is not displayed The setting must be changed so that
69. ion of a successful check with the REMCS Center S onncchon pa COREE a confirmation E mail is sent to administrator Connection Connection check Temporary Disconnection Reconnection Support Information HW Config Info SW Config Info EXIT MachineID 00 PQ1000 MCD3AC111U PO 1480935001 ACTIVE Internet Connection Mail Only The e mail addresses displayed in the Connection check window as the receivers of the connection results receive an e mail notification of the completed connection check Temporary Disconnection Use this menu item to temporarily disconnect from the REMCS Center t disconnects the server from the REMCS Center when the server is stopped for maintenance or holidays and cannot establish periodic connections While being disconnected from the REMCS Center the system does not communicate with the REMCS Center at all To restart the system operation after being disconnected from the REMCS Center you need to perform Reconnection 1 From the menu in the window shown in FIGURE 4 1 REMCS initial window click Temporary Disconnection The window shown in FIGURE 4 16 Temporary Disconnection window appears 2 Click the Disconnect button A confirmation dialog box appears and a notification of the temporary disconnection is sent to the REMCS Center After processing completes a pop up window appears with the results Then the window shown in FIGURE 4 1 REMCS initial window appears
70. it control medical life support and missile launch control Customers shall not use the product for a safety critical application without guaranteeing the required level of safety Customers who plan to use the product in a safety critical system are requested to consult the Fujitsu sales representatives in charge Storage of accessories Keep the accessories in a safe place because they are required for server operation Adding optional products For stable operation of the PRIMEQUEST 2000 series server use only a Fujitsu certified optional product as an added option Note that the PRIMEQUEST 2000 series server is not guaranteed to operate with any optional product not certified by Fujitsu Maintenance Only Fujitsu certified service engineers should perform the following tasks on this product and the options provided by Fujitsu Customers must not perform these tasks under any circumstances Otherwise electric shock injury or fire may result Newly installing or moving equipment Removing the front rear and side covers Installing and removing built in options Connecting and disconnecting external interface cables Maintenance repair and periodic diagnosis and maintenance Only Fujitsu certified service engineers should perform the following tasks on this product and the options provided by Fujitsu Customers must not perform these tasks under any circumstances Otherwise product failure may result PRIMEQUEST 2000
71. l 3 Required Enter the retry interval for E Mail in single byte numeric characters Range 1 to 600 SMTP PROXY server 128 Required Enter the name of SMTP PROXY server or IP address in single byte numeric character and alphabets PORT No 5 Required Enter the port number of the SMTP server in single byte numeric characters Initial value 25 Well Known Port is used Range 1 to 65535 med oo o Select type of encrypted connection of SMTP connection over SSL from none default STARTTLS and SSL TLS Connection control IP version priority MEN Select the priority of IP version from none Pv4 default and IPv6 Others Sender E Mail Required Enter the e mail address of originator in Address single byte numeric characters and alphabets Large data ee Select dividing method from none event transmission method dividing default Split size 3 Required 1 Enter dividing size in single byte numeric characters mail Default 64 KB Range 10 to 100 KB event Default 512 KB Range 64 to 512 KB 42 C122 E180 01EN CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings 5 3 Selecting REMCS Center 1 It is required if you select item except for none in dividing method From the initial window menu of the FE operation select Detail environment settings Depending on the current setting conditions FIGURE 5 2 Environment settings window in case of internet connection only mail o
72. l Reference including details on the MMB PSA and UEFI functions und PRIMEQUEST 2000 Series Lists the messages that may be displayed when a C122 E178EN Message Reference problem occurs during operation and describes how to respond to them PRIMEQUEST 2000 Series Describes REMCS service installation and operation C122 E180EN A e ms ss PRIMEQUEST 2000 Senes _ Defines the PRIMEQUEST 2000 series related terms and C122 E179EN fer ee A Related manuals The following manuals relate to the PRIMEQUEST 2000 series You can access these manuals at the following site htto Awww fujitsu com global services computing server primequest Contact your sales representative for inquiries about the ServerView manuals vill C122 E180 01EN Preface ServerView Suite ServerView Describes how to install and start ServerView Operations None Operations Manager Quick Manager in a Windows environment Installation Windows ServerView Suite ServerView Describes how to install and start ServerView Operations None Operations Manager Quick Manager in a Linux environment Installation Linux ServerView Suite ServerView Describes the installation procedure using ServerView None eir amate ServerView Suite ServerView Provides an overview of server monitoring using None Operations Manager Server ServerView Operations Manager and describes the user Management interface of ServerView Operations Manager ServerView Suite ServerView Desc
73. l address opecify whether personal information should be deleted If checked the values entered for the items for which the Personal information column in this table indicates Applicable are not retained as customer information for the MMB Checked The values are deleted Not checked The values are not deleted default 1 Considered personal information to be protected If the personal information is deleted from the window shown in FIGURE 5 7 Deleting the personal information window by the FE the information is deleted from the MMB customer information 2 The number of characters in the zip postal code depends on the country in which the PRIMEQUEST 2000 Series server is installed 1 Enter the customer information 2 Click the Next button After the customer information is registered the window shown in FIGURE 3 9 Customer Information Review window appears FIGURE 3 9 Customer Information Review window Connection type Environment Customer information Registration Connection check EXIT Customer Information Review Please confirm the customer information is right Company Name test Department Division Address test Building Administrator Name test E mail Address test test Zip Postal Code Phone Number e S Fax Number Machine Unique Name Country US Machine Installation Site Machine Installation Building FE s E mail Address MachineID 00 PQ1000 MCD3AC111U PO 1480
74. l window is displayed again 44 C122 E180 01EN CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings 5 6 Deleting the Personal Information FIGURE 5 6 Select to Display Machine ID or Machine Unique Name window FE operation Detail environment settings z Selecting REMCS Center Select to Display Machine ID or Machine Unique Name Select language Machine name display change Deleting the personal information gt Machme ID Display of SSL Certificate Machine Unique Name EXIT Setting Cancel MachineID 5 6 Deleting the Personal Information 1 This item is used for deleting the personal information included in the customer information after registration From the initial window menu of the FE operation select Deleting the personal information to display FIGURE 5 7 Deleting the personal information window e When the Delete button is clicked a confirmation dialog box appears After the processing the result is reported in a pop up window FIGURE 5 7 Deleting the personal information window FE operation Detail environment settings Selecting REMCS Center Select language Machine name display change Deleting the perso fi Display of SSL Certificate EXIT MachineID Deleting the personal information Deletes the following personal information shown by blue characters in the customer information Company Name Department Division Address Building Acmaustrater Name E mail Address
75. n check 4 2 5 Export Settings Use this menu item to save the customer information and environment setting information to local files The exported setting information can be used in different servers to start the REMCS service regardless of the operating system 1 From the menu in the window shown in FIGURE 4 1 REMCS initial window click Export Settings The window shown in FIGURE 4 5 Exportation of the REMCS settings window appears 2 Click Environment information or Customer Information The dialog box for specifying the file name and the file store location Specify the following files Customer information rm_bkcus def Environment information rm_bkenv def 3 Click the Cancel button to return to the window shown in FIGURE 4 1 REMCS initial window 2 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu FIGURE 4 5 Exportation of the REMCS settings window Registration Re register Customer Information update Exportation of the REMCS settings Environment settings Connection Environment Periodical Connection The environment information and the customer information are exported Export Settings ction Connection Temporary Disconnection Reconnection Support Information HW Config Info EXIT MachineID 00 PQ1000 MCD3AC111U PO 1480935001 ACTIVE Internet Connection Mail Only 28 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu 4 2 6 Connection ty
76. n included in the customer information information Display of SSL Certificate SSL certificate acquired by SMTP server will be displayed when sending is done on SMTPoverSSL 1 If SSL certificate does not exist following message will appear RMG_0229 TBD 1 When STARTTLS or SSL TLS is selected as type of encryption connection on Environment settings window 39 C122 E180 01EN CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings 5 2 Detail Environment Settings 5 2 Detail Environment Settings This item is used to change the communication environment settings for Internet use The displayed window contents depend on the authentication type of the connection configuration as shown in FIGURE 5 2 Environment settings window in case of internet connection only mail and FIGURE 5 3 Environment settings window in case of P P connection Take adequate care when making the setting Otherwise it may become impossible to send events to the REMCS Center if an incorrect setting is made FIGURE 5 2 Environment settings window in case of internet connection only mail FE operation Detal envincemient petting E E E Mail settings M Jackie nane duis change Tirant De sl bmp TET e val minados al SMTP Server Authentication settings lype of enznypted connector Hare w Environment settings 80 RD Retry Coumt Retry intervaldo Pl Port Mo 25 EXIT Purthenticaten type Hn card diction AUTH SMTE type es
77. n single page viewing mode at 100 zoom This manual shall not be reproduced or copied without the permission of Fujitsu Limited Copyright 2014 FUJITSU LIMITED xi C122 E180 01EN Preface Contents TAGS rcs arene ures ne CHAPTER 1 REMGS Service Overvie W 1 1 1 m5 10 0 ol RENG S Service ia o 1 1 2 REMCS Linkage OVelVIBW sace iate ene eH Gn eee eee eo Re sasha eae 1 1 2 1 Components implementing tne REMGS TUreliori uuu u u aaa E Ute Ote tet O 1 1 2 2 stalling e REMC S NION ese acces D ka aa h kuu ua Dau kukta Dau ua assaka 2 1 2 3 Connection configurations supported by the REMCS function a 2 GHAPTER2 Before Wsincg thie REMOS SelVIGB n des aee boe a e e QU e e dea qe ae a ee aa 3 2 1 Overview of Connection to the REMCS QCenter I L 3 2 2 Connection Configuration for Connecting to the REMCS Center a 3 2 2 1 Nem t connection e maea 3 2 2 2 P P connection ISDN e mail nennen 4 CHAP TERS PENGS Sence Stat Procede uuu u uu A A A 6 3 1 Slat POC SCS OVE MEW 5 ados asini uD A A s quna sup pu ias a ieee MM 6 3 2 REMCS Center Registration ERR EE annn nn nn 8 3 2 1 tanih REMC Szasa a ol dde 8 3 2 2 Setting the connection GOnIIODI alllin u a a ib a iwa usb a ou enam ka 9
78. nd syntax is represented as follows Variables requiring the entry of a value are enclosed in angle brackets lt gt Optional elements are enclosed in brackets Options for optional keywords are grouped in stroke separated lists enclosed in brackets Options for required keywords are grouped in stroke separated lists enclosed in braces Command syntax is written in a box Remarks The command output shown in the PDF manuals may include line feeds at places where there is no line feed symbol at the end of the line Notes on notations f you have a comment or request regarding this manual or if you find any part of this manual unclear please take a moment to share it with us by filling in the form at the following webpage stating your points specifically and sending the form to us https www s fujitsu com global contact computing PRMQS T feedback html The contents of this manual may be revised without prior notice nthis manual the Management Board and MMB firmware are abbreviated as MMB nthis manual IOU 10GbE and IOU 1GbE are collectively referred to as IO Units Screenshots contained in this manual may differ from the actual product screen displays The IP addresses configuration information and other such information contained in this manual are display examples and differ from that for actual operation The PDF file of this manual is intended for display using Adobe Reader i
79. nection Exiirarenent Fenodical Connection The cercas wil be replaced To take the certibir ate please speciby the certdicate then chick ext button Filename of certibe ate Comecion i Flsase mpiz Filename of certificate wih the full path Comechon check Temporary Disconnection Ercornection Mart Cancel Support Information HW Config Info EW Conta nts EXIT Machine 00 PQ1000 MCDSACTIL ME 1480913001 ACTIVE Internet Comecon iml Only 31 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu 2 Specify the certificate file and then click the Next button FIGURE 4 11 Confirmation of certificate window Regstranon Re reguster Customer Information update Confirmation of certificate Enewonment sethngs Connection Environment Please confirm the taken cernficare Please check Next button the content is correct The certificates will be replaced Penodical Connection Export Set ngs Connechon type change Display of certificate 3 Replacement of certticater Issuedto CN REMCS project O Fuptsu Limited L kawataki S kanagawa Cep Issued by CN remesproject Omfiugtou Lekawasaki cay Sekanagawa Cop Valid fom 2007 04 18 to 2027 04 18 Fngerpnnt shal F4C5F432 FFSDSF71 E74C4D9E E0B9A7B6 330AD308 md5 0210EEAA 5SE74E9B8 9FE5237B 39E7C25F Pubic key RSA 1024 Bits Connection Connection check Recormechon Support Informati
80. nfo to display the window shown in FIGURE 4 19 Sending Software Configuration Information window 37 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu 1 Click the Send button A confirmation dialog box appears Send the software configuration information to the REMCS Center After processing completes a pop up window appears with the results Then the window shown in FIGURE 4 1 REMCS initial window appears FIGURE 4 19 Sending Software Configuration Information window Registration Es rtguiter Customer Infonnation update Sending Software Configuration Information Errrporumemni dete Connection Environment Peredical Connection Export Sergi Comecuon ver charge Cormmech n dh Send Connection check Temporary Dusconuti son i E eer erat et appin Irdoriamon FP Poste Lote ET Long nip Sethe Carfunzahen Infarzatson 13 send to the REMOS Cere Cancel rect Mash SPOIL MICOS ACI LPO eed ACIIV Iptermet Conner aa Ob Remarks It may take some time before the software configuration information of the partition takes effect Therefore the latest information may not be displayed immediately after the software replacement 38 C122 E180 01EN CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings 5 1 Overview of REMCS Service Detail Settings CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings This chapter describes the detail settings of the REMCS service 5 1 Overview of REMCS Service D
81. notification thereon to the REMCS Center is suppressed Events detected by SVS are cleared when the operating system is rebooted or when SVS is stopped or restarted When a problem with a notification level that is higher than that of an event for which notification is being suppressed occurs in the same part problem notification takes place even within the notification suppression period At this time the notification suppression time is cleared to 0 and the notification suppression continues For SVS there is no processing related to notification suppression time Accordingly until a problem with a high notification level occurs or until the events are cleared notification of abnormalities is suppressed Periodic connection Automatically connects to the REMCS Center at specified times to confirm the existence of the communication path and REMCS Agent 1 2 2 Installing the REMCS function The REMCS function of the PRIMEQUEST 2000 Series consists of the MMB and SVS installed on the partition side Installation in the MMB The MMB REMCS function is installed as standard The function does not need to be installed Installation in SVS For details on the procedure for installing the function in SVS see 5 2 Setting of SVS SVagent in the PRIMEQUEST 2000 Series Installation Manual C122 E174EN 1 2 3 Connection configurations supported by the REMCS function The PRIMEQUEST 2000 Series supports only the connection configurations shown bel
82. ompleted None RMG 0101 Change the REMCS Center address completed RMG 0102 Change the REMCS Center address Execute Perform registration registration again RMG 0103 uae the REMCS Center address Are you Click the OK or Cancel Sure button RMG 0150 Failed to read setting file xxx If the error still occurs when RMG 0172 Failed to get Destination information Xxx you retry the operation exit RMG 0021 RMG 0099 Failed to change the REMCS Center xxx 57 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows and restart the REMCS window and try again If the problem is not solved contact the support center TABLE 6 28 Messages in the Select language Japanese or English window RMG_0002 Failed to make frame screen data xxx If the error still occurs when RMG_0004 Invalid CGI parameter specified you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0162 Select language Japanese or English frame display completed Change language After this operation you RMG 0163 have to execute registration again Are you oe OK or Cancel sure RMG_0164 Failed to change language to Japanese xxx If the error still occurs when you retry the operation exit and restart the REMCS RMG_0165 Failed to change language to English xxx window and try again If the problem is not solved contact the support cent
83. on Environment settings Connection Envrorment Reconmect wih the REMOS Center Expewt Settimns Comection Reconnec t Cancel Temporary Disconnection Recomecton Support inform ton EA MachneID Q0 POQTQQ0 MCDSACIH EIL PO 1380935001 TEMPORARY DISCONNECT Internet Consecton M gil Onir 4 2 13 HW Config Info Use this menu item to send the hardware configuration information of the server to the REMCS Center From the menu in the window shown in FIGURE 4 1 REMCS initial window click HW Config Info to display the window shown in FIGURE 4 18 Sending Hardware Configuration Information window 1 Click the Send button A confirmation dialog box appears Send the hardware configuration information to the REMCS Center After processing completes a pop up window appears with the results Then the window shown in FIGURE 4 1 REMCS initial window appears FIGURE 4 18 Sending Hardware Configuration Information window Eriritraha m Erregi Customer Informapen ug dare Sending Hardware Configuration Information Hardware Configuration Information is venit to the REMES Center Sand Cancel HW Canig into EW Cora infe Machine SPOIL ICD ACTIRLC PO 1250255061 ACTIVE Interes Connection e fail nby 4 2 14 SW Contig Info Use this menu item to send the software configuration information of the server to the REMCS Center From the menu in the window shown in FIGURE 4 1 REMCS initial window click SW Config I
84. on HW Config Info SW Config Info EXIT Nen Cancel MachineID 00 PQ1000 MOD3AC111 MK 1480915001 ACTIVE Internet Connection Mail Only 3 Confirm the display contents and if they are acceptable click the Next button If you do not intend to replace a certificate click the Cancel button 4 The following confirmation message is displayed The certificates will be replaced Once the replacement of certificates proceeds the report to the REMCS center will not be done until connected confirmation is completed Are you sure If this is acceptable click the OK button 5 The machine status display becomes UNUSED and the Connection check window appears Upon confirmation ACTIVE becomes effective 4 2 9 Restoring a certificate Use the following procedure to return to the previous certificate from the replacement certificate 1 From the menu in the window shown in FIGURE 4 1 REMCS initial window click Replacement to the previous certificate The window shown in FIGURE 4 12 Replacement to the previous certificate window appears FIGURE 4 12 Replacement to the previous certificate window Esmstraton Ez regster Replacement to the previous certificate Envecnment netting Comecton Emnrorenent Penodical Connection The certiBcate wall be replaced to the previous state Export Setting Please confirm the content of the cermficate and cack Met button if you are sure Comechon type change
85. on message The certificates will be replaced Once the replacement of certificates proceeds the report to the REMCS center will not be done until connected confirmation is completed Are you sure 4 Click the OK button to return to FIGURE 3 4 Initial Settings window 23 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 1 REMCS Operations Overview 4 1 CHAPTER 4 REMCS Service Operations This chapter describes how to operate the REMCS service REMCS Operations Overview When the REMCS Center registration is completed or cancelled the window shown in FIGURE 4 1 REMCS initial window appears This window also appears when you start REMCS through the MMB Web UI after the confirmation of connection to the REMCS Center is completed Select the function to perform from the menu on the left side of the window shown in FIGURE 4 1 REMCS initial window TABLE 4 1 Items in the REMCS initial window shows the menu items in the REMCS initial window FIGURE 4 1 REMCS initial window Registration Re register Customer Information update REMCS menu Environment settings Connection Environment Periodical Connection Please select REMCS operation link on the left frame Export Settings Connection type change Display of certificate Replacement of certificates Replacement to the previous certificate Connection Connection check Temporary Disconnection Reconnection Support Information HW Config Info SW Config Info EXIT
86. onnected to a USER port FIGURE 2 3 P P connection ISDN e mail using the network connected to a USER port shows a configuration that uses the network connected to a USER port C122 E180 01EN CHAPTER 2 Before Using the REMCS Service 2 2 Connection Configuration for Connecting to the REMCS Center FIGURE 2 3 P P connection ISDN e mail using the network connected to a USER port P P connection Through a network that is not connected to a USER port FIGURE 2 4 P P connection ISDN e mail using the REMCS port shows a configuration that uses the REMCS port to connect to a network other than the network connected to a USER port There are two types of configuration one has the REMCS port connected directly to the ISDN router and the other has the HUB router connected to configure a dedicated LAN with other units and to connect the ISDN router to the HUB Remarks The IP address for MaintenancePort must be set from the MMB Web UI However DNS cannot be specified Be sure to use the IP address to specify the SMTP server FIGURE 2 4 P P connection ISDN e mail using the REMCS port P P connection 9 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 1 Start Procedure Overview 3 1 CHAPTER 3 REMCS Service Start Procedure This chapter describes the procedure for starting the REMCS service Start Procedure Overview To start the REMCS service the user must register with the REMCS Center registr
87. orcibly logging out the current login user Click the Close button to close the window If the time zone setting has been changed from the MMB Web UI window perform the following operation to update the REMCS Center information Execute the periodic connection schedule settings The periodic connection schedule of REMCS is interpreted with the time zone currently set 65 C122 E180 01EN cO FUJITSU
88. originator in alphabets Large data Select dividing method from none event transmission method dividing default oplit size Required 3 Enter dividing size in single byte numeric characters mail Default 64 KB Range 10 to 100 KB event Default 512 KB Range 64 to 512 KB 1 It is required if you select item except for None in authentication type 2 It is required if you select item except for POP Before SMTP in authentication type 3 It is required if you select item except for None in dividing method 41 C122 E180 01EN CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings 5 2 Detail Environment Settings FIGURE 5 3 Environment settings window in case of P P connection FE operation Detail emaomment settings Environment settings Selecting REMCS Center Select language E Mail settings Machine name displav change Timeout 60 Pb Retry Count Retry interval30 Fb Deleting the personal information SMTP PRO Display of SSL Certificate KY Server Port No 25 Type of encrypted connection None v Connection control EXIT EXI lt IP version priority Pd w Others Sender E mail Address MachineID TABLE 5 3 Items in the Environment settings window in case of P P connection Input item Maximum Input Description number of digits E Mail settings Timeout Required Enter the timeout trigger for E Mail seconds Range 60 to 3600 cc Ll t numeric characters Retry interva
89. ork Interface of the MMB Web Ul Sender e mail address with permission to send external e mails Whether to enable the mail server for partitioned e mail sending Confirm whether your mail server is enabled for partitioned e mail sending To connect to the REMCS Center through the REMCS port you first need to set the Maintenance Port in Network Network Interface of the MMB Web GUI Before making the port settings prepare such information as the IP address to be assigned subnet mask gateway address and destination SMTP server address You can also set the IP address of the REMCS port by using the following CLI Set command Sets the REMCS port set maintenance_ip lt ip address gt lt netmask gt lt gateway address gt lt SMTPaddress gt Note You do not need to specify lt gateway address gt and lt SMTP address gt if you make point to point P P REMCS connections In this case specify 0 0 0 0 for both lt gateway address gt and lt SMTP address gt Display command Displays the REMCS port settings For details on the commands see Chapter 2 MMB CLI Command Line Interface Operations in the PRIMEQUEST 2000 Series Tool Reference C122 E177EN Note Do not perform registration during the maintenance work REMCS Center Registration This section describes how to register with the REMCS Center Use the following registration procedure 3 2 1 Starting REMCS 3 2 2 Setting the connection configuration 3
90. ormation Review WINKOW c cscscccssssssscsssssssessesessessesecsssasseesesauseuseseesauseeseseesauseseesausausesaesausasseeansassesas 16 FIGURE 3 10 Information Transmit Agreement window L L a 17 FIGURE 3 11 Registration result WINdOW de 18 FIGURE 5 12 SONRECION CNECK WIDCOW z suu diosa ned yak eet hee ced Aided Mua Susu Nias kisa kas 18 FIGURE 3 13 Result of connection check window U L a 19 FIGURE 3 14 Importation of the REMCS settings window a a aa aa 20 FIGURE 3 15 After automatic registration do you delete the personal information window 20 FIGURE 3 16 Connection check information window II I a 21 FIGURE 3 17 Information Transmit Agreement for automatic setting window 21 FIGURE 3 18 Automatic registration state windOw sccsscsscssssssssssssssssssssesessesseseesseseesaesaesaesaesaesarsaesaesaesaesaesansarsaesarsansaesansansansas 22 FIGURE 3 19 Replacement of certificates window during initialization work 22 FIGURE 3 20 Confirmation of certificate window during initialization work sse 23 FIGURE 4 1 REMCS initial
91. ors by referring to this information If the problem is not solved even if action is taken contact the support center In messages RL indicates the return value of the REMCS library and ML indicates the return value of the e mail sending part RMG_0221 TABLE 6 36 List of communication error messages SMTP communication Message code Message SMTP There is no valid E Mail address The E Mail address is not set up correctly RL xxx ML xxx SMTP Insufficient memory to run this operation Please quit unnecessary applications and try again RL xxx ML xxx RMG_2002 SMTP File access error There is no file Please confirm following check Please check whether var capacity is sufficient RL xxx ML xxx RMG_2003 SMTP Communication timeout error was detected Please try again after several minutes When you do not solve the trouble please check the network between the mail SMTP server and check whether the SMTP server is running RL xxx ML xxx RMG_2004 SMTP An error was detected by the specified mail SMTP 60 C122 E180 01EN CHAPTER 6 REMCS Messages 6 2 Communication Error Messages SMTP Communication RMG_2005 RMG_2006 RMG_2007 RMG_2008 RMG_2009 RMG_2010 RMG_2011 server Please improve environment with reference to the following messages Message from the SMTP server XXXXXXXXXXXXXXXXXXXX RL xxx ML xxx SMTP Unable to connect the specified mail SMTP Server Error was detected during
92. ow Each of these connection configurations uses only SMTP for communication with the REMCS Center Internet connection e mail With this connection configuration communication with the REMCS Center is executed via the Internet P P connection ISDN e mail With this connection configuration communication with the REMCS Center is executed with a P P system using a line such an ISDN line 2 C122 E180 01EN CHAPTER 2 Before Using the REMCS Service 2 1 Overview of Connection to the REMCS Center CHAPTER 2 Before Using the REMCS Service This chapter describes the connection to the REMCS center which is required during use of the REMCS service 2 1 Overview of Connection to the REMCS Center The connection configuration for connecting to the REMCS Center depends on the network configuration and server configuration of the user The connection configuration to be used must be determined beforehand The PRIMEQUEST 2000 Series supports the following connection configurations All of these connection configurations use only SMTP to communicate with the REMCS Center Internet connection e mail P P connection ISDN e mail Field engineers make the setting for connecting to the REMCS Center 2 2 Connection Configuration for Connecting to the REMCS Center This section explains the connection configurations for connecting to the REMCS Center The following connection configurations are avallable 2 2 1 Internet connection
93. ow click the Connection check button The Connection check window the window shown in FIGURE 4 13 Connection check window without personal information deleted or FIGURE 4 14 Connection check window with personal information deleted appears 2 Confirm the setting of the receivers of the connection results and click the Check button FIGURE 4 13 Connection check window without personal information deleted Eegastraben Esaegnibei Vespere AS up 331 Eon tengi Connection Enron Pesiodezal Connezzion Expert FATE konnecnen mpr change Connection Coenen cheek Lempaorgry conato cuco Super infants EW Caufa Info tots Ede tacha dll QO POLTUOO MED ACL LL Connection check itv conection check wah the RESICE Carter The tandsuddesn tome ii dependent on miagh speed Notification of the reruli to the administrator 1200 e xonficiion Do not amiy Notification of the result to the installer En cose of sending except for administrator please check it Hotdicati n maral Tomas Nobcatsen Dar cell pirine simple format T De not notify El sidras Tes rece reia POSI ACIME Irstezrart Comecton Lad Ord 33 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu FIGURE 4 14 Connection check window with personal information deleted Registration i e reectstet Customer Information update Environment settings SE nds Connection check Connection Environment Execut
94. ow and try again If the problem is not solved contact the support center RMG_0215 This certificate cannot be verified up to a CA certificate TABLE 6 11 Messages in the Automatic registration state window If the error still occurs when RMG_0004 Invalid CGI parameter specified you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center None RMG_0040 Automatic registration failed xxx xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center TABLE 6 12 Messages in the Internet Mail Only connection environment settings window RMG_0001 If the error still occurs when you retry the operation exit and restart the REMCS RMG_0006 Failed to get connect mode xxx window and try again If the problem is not solved contact the support center Correct the entered value RMG_0018 Failed to get registration data xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center Specify UserlD Password POP Server all when you specify POP server server information Specify UserlD Password all when you Fa S AUTH SMTP r m r a information RMG_0036 Required entry entry Enter a valid value a valid value RMG_00
95. own in FIGURE 3 16 Connection check information window appears Confirm the setting of the receivers of the connection result Note that if you click the Delete button in the window shown in FIGURE 3 15 After automatic registration do you delete the personal information window personal information is deleted after the automatic registration is completed FIGURE 3 15 After automatic registration do you delete the personal information window After automatic registration do you delete the personal information 20 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 3 Importing the Registration Information FIGURE 3 16 Connection check information window Connecton type Environment Customer formation Registration Connection check EXIT Connection check information Executes connection check after registration complete The transusssion time i dependent on network speed Notification of the result to the administrator test test Notification Do not notify Notification of the result to the installer In case of sending except for administrator please check it Notification normal format Notification for cell phone simple format Do not notify E mad address for receiving results Dack Next MachineID 00 PQ1000 MCD3AC111U PO 148093500 UNUSED Internet Connectton Mad Only Notification of the result to the administrator Specify whether to report the result to the administrator Th
96. pe change Use this menu item to change the current connection configuration to another configuration 1 From the menu in the window shown in FIGURE 4 1 REMCS initial window click Connection type change The Connection type change window shown in FIGURE 4 6 Window for changing the active connection configuration appears 2 After changing the connection configuration click the Next button The current setting information is discarded and the machine status becomes Setting not completed You need to perform the service start procedure by specifying the connection information again according to 3 2 2 Setting the connection configuration FIGURE 4 6 Window for changing the active connection configuration Connection type change kipl usr the besa Gen echen ppn ime net Canne crisi dri Cn Kvaj Cu kd HW Cuad Tua a Cong Info Al Machi O 201094L XC D3ACIL1 MDE 1437915071 ACLIIVZ Samet Cao ote Lad Orc 4 2 7 Displaying the certificate Use the following procedure to confirm the information of the certificate 1 From the menu in the window shown in FIGURE 4 1 REMCS initial window click Display of certificate The window will appear according to following cases FIGURE 4 7 Display of certificate window with certificate not replaced FIGURE 4 8 Display of certificate window during use of certificate that has been replaced FIGURE 4 9 Display of certificate window Certificate that has been dis
97. played previous certificate Window displayed when the certificate has not been replaced 29 C122 E180 01EN CHAPTER 4 REMCS Service Operations 4 2 REMCS Service Menu FIGURE 4 7 Display of certificate window with certificate not replaced Registration Re register Customer Information update Environment settings Display of certificate Connection Environment Periodical Connection Export Settings Connection type change Display of certificate Replacement of certificates Replacement to the previous certificate lt lt Certificate under use gt gt Issued to CN remcs2048 O Fujitsu Limited L kawasala S kanagawa C jp Issued by CN remesproject O fujitsu L kawasala city S kanagawa C jp Valid from 2010 08 19 to 2030 08 19 Fingerprint gt shal 3B1D7477 2FA97CE6 B42FBF8B 57791F7C D2D17339 md5 C7A563AB 70DF5609 C6414B43 43244165 Public key RSA 2048 Bits Replacement day Connection Connection check Temporary Disconnection Reconnection Support Information HW Config Info SW Config Info EXOT MachineID 00 PO1000 MCD3ACIT1 MK 1480915001 ACTIVE Internet Connection Mail Only Certificate display when the certificate has been displayed certificate in use Select Certificate under use and then click the Display button FIGURE 4 8 Display of certificate window during use of certificate that has been replaced Registration
98. problem is not solved contact the support center None This certificate cannot be verified up to a CA Confirm that the specified RMG 0215 eN eN certificate certificate is valid RMG 0224 This certificate is the same as the one used Confirm the file to be now The certificate need not be imported imported TABLE 6 33 Messages in the Confirmation of certificate window Message code Message Action RMG_0001 Failed to get Machine status xxx RMG_0002 Failed to make frame screen data xxx RMG_0004 Invalid CGI parameter specified RMG_0041 RMG_0216 Failed to setting Machine status xxx The certificates will be replaced Once the replacement of certificates proceeds the report to the REMCS center will not be done until connected confirmation is completed Are you sure If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center Click the OK or Cancel button The frame display of confirmation of the Now 000 0 ee certificate has been completed None RMG 0218 Failed to replace the certificate Try to replace the certificate again Xxx Replace the certificate again If the problem is not solved contact the support center RMG 0219 Replacing the certificate has been completed 59 C122 E180 01EN CHAPTER 6 REMCS Messages 6 2 Communication Error Messages SMTP Communication TABLE
99. r Confirm the model name and serial number shown on the label affixed to the right front of the device and report it Also check any other required items beforehand according to 11 2 Troubleshooting in the PRIMEQUEST 2000 Series Administration Manual C122 E175EN The system settings saved by the customer will be used during maintenance Manual How to use this manual This manual contains important information about the safe use of this product Read the manual thoroughly to understand the information in it before using this product Be sure to keep this manual in a safe and convenient location for quick reference Fujitsu makes every effort to prevent users and bystanders from being injured and to prevent property damage Be sure to use the product according to the instructions in this manual Manuals for the PRIMEQUEST 2000 series The following manuals have been prepared to provide you with the information necessary to use the PRIMEQUEST 2000 series You can access HTML versions of these manuals at the following sites Vil C122 E180 01EN Preface Japanese language site http jp fujitsu com platform server primequest manual 2000 Global site http Awww fujitsu com global services computing server primequest PRIMEQUEST 2000 Series Describes what manuals you should read and how to C122 E170XA Getting Started Guide access important information after unpacking the PRIMEQUEST 2000 series server This manual comes with the product PRIME
100. r FIGURE 5 3 Environment settings window in case of P P connection appears Click the Setting button When a confirmation dialog box appears register the setting After the processing the result is displayed in a pop up window and the initial window is displayed again During operation maintenance or stopping connection Confirming connection window will appear 5 3 Selecting REMCS Center This item is used to change the REMCS Center to connect to 1 From the initial window menu of the FE operation select Selecting REMCS Center to display FIGURE 5 4 Selecting REMCS Center window Select the REMCS center to connect to It cannot be input directly Select one from the provided list of REMCS Centers The initial value is the current center name Click the Setting button A confirmation dialog box appears Register the setting After the processing the result is reported in a pop up window and the initial window is displayed again FE operation Detail environment settings Selecting REMCS Center Selecting REMCS Center Select language Machine name displav change Deleting the personal information Display of SSL Certificate REMCS Center Australia v EXIT MachineID 5 4 Select Language This item is used for switching the displayed language between Japanese and English 1 2 3 From the initial window menu of the FE operation select Select language to display FIGURE 5 5 S
101. r the customer information is registered the window shown in FIGURE 3 18 Automatic registration state window appears 21 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 4 Replacing the S MIME certificate during the initialization work FIGURE 3 18 Automatic registration state window Connection type Environment Customer information Registration Connection check EXIT Automatic registration state RMG_0038 Automatic registration started Registration completed Sending connection check notification completed After completion of a successful check with the REMCS Center a confirmation E mail is sent to administrator RMG_0039 Automatic registration completed MachineID 00 PQ1000 MCD3AC111U PO 1480935001 UNUSED Internet Connection Mail Only 6 Click the OK button After the registration is completed the window shown in FIGURE 4 1 REMCS initial window appears 3 4 Replacing the S MIME certificate during the initialization Work This section describes the procedure for replacing the certificate 1 Click Replacement of certificates from FIGURE 3 4 Initial Settings window to display FIGURE 3 19 Replacement of certificates window during initialization work FIGURE 3 19 Replacement of certificates window during initialization work Connechon type Environment Customer nformanon Repstranhon Connection check EXIT
102. ress in single byte numeric character and alphabets Enter the port number of the SMTP server in single byte numeric characters Initial value 25 Well Known Port is used Range 1 to 65535 Select type of encrypted connection of SMTP over SSL from None default STARTTLS and SSL TLS Select authentication type from None AUTO default POP before SMTP AUTH SMTP Select SMTP authentication from Auto default CRAM MD5 PLAIN LOGIN C122 E180 01EN CHAPTER 5 CHAPTER 5 REMCS Service Detail Settings 5 2 Detail Environment Settings single byte numeric number and alphabets Enter password of authentication server in single byte numeric number and alphabets Entered values are all displayed as POP settings When you specify POP Before SMTP for Authentication type Enter the name of POP server or IP address in single byte numeric number and alphabets Port No Required Enter the port number of the POP3 authentication server in single byte numeric characters Initial value 110 Well Known Port is used Range 1 to 65535 wait time after POP Required Enter the wait time from POP3 authentication authentication to the start of mail sending milliseconds in single byte numeric characters Recommended value 1000 ms Range 0 to 30000 Connection control rece LLLI TER Pv4 default and IPv6 Others Sender E mail 128 Required Enter the e mail address of
103. ribes RAID management using ServerView RAID None RAID Management User Manual ServerView Suite Basic Describes basic concepts about ServerView Suite None oe mem ServerView Operations Describes installation and update installation of None Manager Installation ServerView Linux Agent ServerView Agents for Linux ServerView Operations Describes installation and update installation of None Manager Installation ServerView Windows Agent Server View Agents for Windows ServerView RAID Manager _ Describes the installation and settings required to use None VMware vSphere ESXi 5 ServerView RAID Manager on the VMware vSphere Installation Guide ESXi 5 server MegaRAID SAS Software Provides technical information on using array controllers None Refer to the manual from the second DVD for ServerView Suite which you can purchase optionally or from the following URL The Fujitsu Technology Solutions manuals server htto manuals ts fujitsu com MegaRAID SAS Device Provides technical information on using array controllers None Driver Installation Refer to the manual from the second DVD for ServerView Suite which you can purchase optionally or from the following URL The Fujitsu Technology Solutions manuals server htto manuals ts fujitsu com IX C122 E180 01EN Preface Modular RAID Controller Provides technical information on using array controllers Installation Guide Refer to the manual from the second DVD for ServerView
104. rmation xxx you retry the operation exit RMG 0122 Failed to export the customer and restart the REMCS information xxx window and try again If the RMG_0121 54 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows problem is not solved contact the support center RMG 0123 Exportation of the environment information None has been completed Exportation of the customer information has been completed Click the OK or Cancel button Close this screen after you finish export Close the screen after finishing export TABLE 6 20 Messages in the Connection check window or Connection check information window If the error still occurs when you retry the operation exit Failed to make frame screen data xxx and restart the REMCS window and try again If the problem is not solved contact the support center Failed to setting Machine status xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center B RMG 0053 Execute the connection check Are you sure ad OK or Cancel RMG 0055 Connection check frame display completed mE RMG 0056 dera in the connection check notification RMG 0058 Connection check notification completed RMG 0181 Invalid E mail address specified Enter a valid value RMG 0182 s E address of administrator or Specify a valid value RMG_0183 Specif
105. rom being leaked when the product is disposed of or transferred you will need to take care to erase all the data recorded on the hard disk on your own responsibility Furthermore if a software license agreement restricts the transfer of the software operating system and application software on the hard disk in the server or other product to a third party transferring the product without deleting the software from the hard disk may violate the agreement Adequate verification from this point of view is also necessary Support and service Product and service inquiries For all product use and technical inquiries contact the distributor where you purchased your product or a Fujitsu sales representative or systems engineer SE If you do not know the appropriate contact address for inquiries about the PRIMEQUEST 2000 series use the Fujitsu contact line Fujitsu contact line We accept Web inquiries For details visit our website httos Awww s fujitsu com global contac computing PRMQST feedback html Warranty If a component failure occurs during the warranty period we will repair it free of charge in accordance with the terms of the warranty agreement For details see the warranty Before requesting a repair If a problem occurs with the product confirm the problem by referring to 11 2 Troubleshooting in the PRIMEQUEST 2000 Series Administration Manual C122 E175EN If the error recurs contact your sales representative or a field enginee
106. s Connection Environment Penodical Connection Export sens Comechon type change ze The previous certificate gt Insplag of ceste ate Irnued t CH Sremcs2048 CesFugteu Limited L kaaatain SSkanagawa Com Eeglacemens of corticales eed by UI Sreemesproject Ciestuptea Lekawarak city Smkanagawa Cm Vabd bom 2010 8 19 to 2030 08 19 Fingerprint abal SBID7477 2FAS7CE S BA2FBESE 37791F7C D2D17339 mda CASS AR UDESSUS C6414B43 3224A165 P ubbe kay ESA 54H Bts Conm chon Connection check Temporary Descommection Esto rmset n Replacement day Support Information EW Conf Info SW Contes Into Cerbheale under use EXIT E The previous certificate Display E Mackie TD 0 PoOtOD0 MCD3ACTIT ME 1480915001 ACTIVE Internet Conmechont nl Only 2 To confirm and exit click the End button Click the End button to return to the window shown in FIGURE 4 1 REMCS initial window 4 2 8 Replacing the certificate Use the following procedure to replace the certificate you are currently using with another certificate 1 From the menu in the window shown in FIGURE 4 1 REMCS initial window click Replacement of certificates The window shown in FIGURE 4 10 Replacement of certificates window appears FIGURE 4 10 Replacement of certificates window Femztration Reoregeber Curtomer Information update Replacement of certificates Environment setemgs Con
107. saia alli the server administrator s e mail Email Address address in single byte alphanumeric characters and symbols E mail notifications of completed registration or error occurrences are sent to this e mail address Zip Postal M Enter the zip postal code for your Code company address i in single byte numeric characters and Enter the phone number in single ps FAX Number numeric characters s mbols and numeric characters symbols And A an Enter the unique name at your site in Unique Name single byte alphanumeric characters and symbols Country Required N A Enter the installation country in alphabetic characters JP for Japan lower case characters are converted to upper case 15 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration alan Installation alan Machine Installation Building FE s E mail Address Delete the personal information m ul NN D l NB characters Specify the country name with the code in the A2 column of ISO 3166 Code Table two letters For a country not specified in the table specify 99 Enter the machine installation site not required if it is the same as the Address value Enter the machine installation building name not required if it is the same as the Address value Enter the e mail address of the installer field engineer E mail notification of completion of the connection check is also sent to this emai
108. ter string such as a returned value that should be replaced when printed out TABLE 6 1 Messages common to all windows RMG_0150 Failed to read setting file xxx This session was disconnected xxx RMG 1121 RMG 1123 This session was disconnected RMG 1125 RMG 1135 This session was disconnected TABLE 6 2 Messages at GUI startup If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center If operations need to be performed in the REMCS window restart the REMCS window RMG 0001 Failed to get Machine status xxx RMG 0002 Failed to make frame screen data xxx RMG 0007 Failed to get Machine ID xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0012 Change language to English None RMG 0018 Failed to get registration data Xxx RMG 0041 Failed to setting Machine status xxx RMG 0164 Failed to change language to Japanese xxx RMG 0165 Failed to change language to English xxx If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center HMG 0166 Change language to Japanese completed Proceed with registration RMG 0167 Changing language to English completed RMG 0172
109. tered the corresponding setting window appears The following procedure is for cases where the environment information already exists If the following setting information exists in another machine or was previously backed up and saved in your machine you can perform automatic registration by importing the information Customer information rm_bkcus def Environment information rm_bkenv def For details on the procedure when the environment information is already available see 3 2 6 Confirming the registration result When the connection type is Internet Connection Mail Only If you selected Internet Connection Mail Only in the window shown in FIGURE 3 4 Initial Settings window the window shown in FIGURE 3 5 Internet Mail Only connection environment settings window appears Specify the information for sending e mail via the Internet After setting the REMCS service you can still change the connection configuration by clicking Initial Settings from the menu in the window shown in FIGURE 4 1 REMCS initial window 11 C122 E180 01EN CHAPTER 3 REMCS Service Start Procedure 3 2 REMCS Center Registration FIGURE 3 5 Internet Mail Only connection environment settings window Connechon type Environment Customer information Registration Connection check EXIT Internet Mail Only connection environment settings SMTP Server A Sender E mail Address PO Authentication type No certification y AUTH SMTP type Inv
110. try the operation exit and restart the REMCS window and try again If the problem is not solved RMG 0065 Failed to get customer information xxx RMG 0001 Failed to get Machine status Xxx RMG 0002 Failed to make frame screen data xxx RMG 0004 contact the support center TABLE 6 5 Messages in the setting progress display window Messaae code Message Action Invalid CGI parameter specified If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0035 REMCS menu close Are you sure Click the OK or Cancel button TABLE 6 6 Messages in the Customer Information window RMG 0002 Failed to make frame screen data xxx RMG 0004 Invalid CGI parameter specified If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center RMG 0010 Customer Information Registration frame None display completed RMG 0018 Failed to get registration data Xxx TABLE 6 7 Messages in the initial window If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the problem is not solved contact the support center Messaae code Message Action RMG 0002 Failed to make frame screen data Xxx RMG 0004 Invalid CGI parameter specified 48
111. work between POP3server POP3 server is not running RL xxx ML xxx SMTP An error was detected during communication to the specified mail POP3 server The POPS server name is wrong or the POPS server is not running The following causes can be considered The POPS server name is wrong When the DNS server is used the DNS server is not running The problem of the network between POPS server Message from the POPS server XXXXXXXXXXXXXXXXXXXX RL xxx ML xxx SMTP The error was detected during communication to the specified mail SMTP server Authentication failed on SMTP server The user name or password is wrong so it cannot authenticate 61 C122 E180 01EN CHAPTER 6 REMCS Messages 6 3 Other Error Messages RMG_2012 on SMTP server Message from the POP3 server XXXXXXXXXXXXXXXXXXXX RL xxx ML xxx SMTP An error was detected during communication to the specified mail SMTP server The specified SMTP server does not support SMTP AUTH Or the SMTP server does not support specified auth type The following causes can be considered Specified SMTP server is wrong Specified auth type is wrong Message from the SMTP server XXXXXXXXXXXXXXXXXXXX RL xxx ML xxx 63 Other Error Messages If an error message not listed above is displayed exit and restart the REMCS window and try again If the problem is not solved contact the support center 62 C122 E180 01EN CHAPTER 7 MMB Log Collect
112. y E mail address for receiving results Enter a valid value TABLE 6 21 Messages in the Result of connection check window If the error still occurs when you retry the operation exit RMG_0041 Failed to setting Machine status xxx and restart the REMCS window and try again If the problem is not solved contact the support center RMG_0056 Failed in the connection check Check whether the network notification xxx status is normal RMG_0058 Connection check notification completed None None RMG_0185 Connection check frame display completed RMG_0124 RMG_0004 RMG_0041 TABLE 6 22 Messages in the Temporary Disconnection window or Reconnection window If the error still occurs when you retry the operation exit and restart the REMCS window and try again If the RMG_0041 Failed to setting Machine status xxx problem is not solved contact the support center RMG 0059 Execute temporary disconnection to the Click the OK or Cancel REMCS Center Are you sure button RMG_0060 Reconnection to the REMCS Center 39 C122 E180 01EN CHAPTER 6 REMCS Messages 6 1 Messages in REMCS Windows J completed S Temporary disconnection to the REMCS sS Center completed RMG 0062 Temporary disconnection frame display completed RMG_0063 Reconnection frame display completed RMG 0064 Execute reconnection to the REMCS Center Click the OK or Cancel Are you sure button RMG 0092 Registration

Fujitsu C122-E180-01EN Server User Manual

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