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Dish Network 123698 Satellite TV System User Manual

1. Reference e Reference Two Color fm Page 106 Tuesday July 25 2006 3 08 PM Troubleshooting Tables Message Numbers 106 P You may have just plugged in the receiver and it is acquiring the satellite signal Or the receiver may have temporarily lost the signal The receiver may not be connected to an active telephone line The receiver may not yet have been electronically linked with the system via the satellite signal The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may be an interruption of the satellite signal The receiver may have temporarily lost the satellite signal The receiver may need to get new software before you can use it to order Pay Per View programs You may have tried to close an installation menu without having done the Check Switch test You may have aimed the satellite dish at one satellite but selected the option for another satellite on the Point Dish screen You may have set up the receiver to accept a transmission a download of the latest operating software via the satellite signal Possible Reason What to Do Wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that the satellite dis
2. F Additional Tuners and Receivers We may allow you to place additional receivers on your account in our sole discretion Each additional receiver will be authorized to receive the same Services as your initial receiver This option is only available if your initial DISH Network receiver and all additional receiver s are located at the same residence and are continuously connected to your same land based telephone line Unless otherwise specified in the customer agreement s if any applicable to the promotion s pursuant to which you are receiving Services and or Equipment DISH Network will charge you a monthly additional outlet programming access fee Additional Outlet Programming Access Fee for each tuner activated on your account beyond the first If you desire to receive Services at two different residential locations you must open a separate account for each location You agree that you will not directly or indirectly use a single account for the purpose of authorizing Services for multiple DISH Network receivers that are not all located in the same residence and connected to your same land based telephone line If we later determine that you did we may disconnect your Services and in addition to all other applicable fees you agree to pay us the difference between the amounts actually received by us and the full retail price for the Services authorized for each DISH Network receiver on your account G Changes in Services Offered We
3. 136 ColorIX fm Page 137 Tuesday August 1 2006 3 30 PM e Notes 137 ColorIX fm Page 138 Tuesday August 1 2006 3 30 PM e Notes 138 Appendix Two Color fm Page 119 Tuesday July 25 2006 3 06 PM ee Appendix LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT e STAYING LEGAL FCC COMPLIANCE e Appendix Two Color fm Page 120 Tuesday July 25 2006 3 06 PM Appendix LIMITED WARRANTY This Limited Warranty is a legal document Keep it in a safe place Remember to retain your Bill of Sale for warranty AN service Any items returned without a copy of the Proof of Purchase will be considered out of warranty What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part EchoStar Technologies Corporation and its affiliated companies EchoStar warrant this system against defects in materials or workmanship as follows e Labor For a period of one 1 year from the original date of purchase if EchoStar determines that the equipment is defective subject to the limitations of this warranty it will be replaced at no charge for labor EchoStar warrants any such work done against defects in materials or workmanship for the remaining portion of
4. ee 222 book Page 57 Tuesday July 25 2006 1 30 PM Remote Control Setup Chapter Personalizing Your Remote Controls Use the information in this chapter to learn more about using your remote controls e IMPROVING RECEIVER CONTROL e CONTROLLING OTHER COMPONENTS THE RECOVER BUTTON e SENDING DISCRETE POWER ON AND OFF Y lt gt a 222 book Page 58 Tuesday July 25 2006 1 30 PM Chapter 9 Improving Receiver Control IMPROVING RECEIVER CONTROL These instructions help you improve your remote control settings to best operate your satellite receiver Use the following instructions to make your remote control operate more efficiently with your receiver Changing the Address for Remote Control 2 Because UHF signals travel long distances and go through walls a neighbor s remote may control your receiver by mistake To keep this from happening you can change the remote address You can also use these instructions to change the address on Remote Control 1 2 O O 4 NE POS arm A I Press and hold Secondary Remote Address the SAT Mode enter a number gt Benole Ack UHE Po Press POUND Press L cone J until all otherthan the SAT Mode EN SELECT Press the SYSTEM INFO found in button will flash RECORD button on the receiver and step three times
5. ee TOC Two Color fm Pagei Tuesday July 25 2006 2 51 _ Table of Contents Important Safety Precautions V 1 Introduction WELCOME 2 How TO USE THIS GUIDE 2 ABOUT YouR DISH NETWORK ACCOUNT 4 WATCHING TV Now 5 ADDITIONAL SERVICES 6 ABOUT SATELLITE TV RECEPTION 6 WHY CONNECT PHONE LINE 7 MoviNG Loco 7 2 HReceiver and Remote Controls SATELLITE RECEIVER OVERVIEW 10 DUAL AND SINGLE MODES 11 REMOTE CoNTROLS 14 SATELLITE RECEIVER FRONT PANEL 19 SATELLITE RECEIVER BACK PANEL 19 USING THE MENUS 20 USING TEXT FIELDS 22 Two Color fm Page ii Tuesday July 25 2006 2 51 ee Table of Contents 3 Finding Programs to Watch CHANGING CHANNELS 26 UsiNG THE PROGRAM GUIDE 26 UsiNG THE BROWSE BANNER 28 USING SEARCH TO FIND A PROGRAM 29 FINDING A PROGRAM BY ITS THEME 30 USING PICTURE IN PICTURE 30 4 Pay Per View BUYING A PAY PER VIEW PROGRAM 34 REVIEWING PAY PER VIEW PURCHASES 34 5 Favorites Lists e WHAT ARE FAVORITES LISTS 38 dX CREATING OR CHANGING FAVORITES LISTS 39 NAMING FAVORITES LISTS 39 USING FAVORITES LISTS 39 6 Parental Controls WHAT ARE PARENTAL CONTROLS 42 CREATING OR CHANGING A PASSWORD 43 LOCKING AND UNLOCKING YOUR RECEIVER 43 CREATING OR CHANGING RATINGS LOCKS 44 CREATING OR CHANGING CHANNEL LOCKS 45 LOCKING OR UNLOCKING PAY PER VIEW CHANNELS 45 HIDING AD
6. sensor on the extender that Make sure that the extender that tail and it does not seem to work receives the remote control signals may not be facing the remote control The IR cable on the extender that sends the signal to the receiver may not be right in front of the IR sensor receives the signal from the remote control is facing the right way so that the IR sensor can receive the remote control signals Make sure that the IR cable on the extender that sends the signal to the receiver is right in front of the IR on the receiver front panel You are using Remote Control 2 which does not transmit IR signals sensor on the receiver front panel so that the receiver IR sensor can receive the signals If doing the above does not solve the problem contact the manufacturer of the extenders for assistance Use an IR extender only with Remote Control 1 which uses IR signals Use the correct remote control Program Guide or the Browse Banner What Is Happening In the Program Guide some channels have a red background You try to display future programs in the Program Guide or Browse Banner but find you cannot You try to display programs that have ended in the Program Guide or Browse Banner but find you cannot When you are using the Program Guide or Browse Banner some channels are missing Red means that you have not subscribed to that channel You must subscribe to a cha
7. Highlight a program from the list and press SELECT If you select a program that is on now the receiver tunes to that program If you choose a future program the Create Timer screen will display See Chapter 8 Timers on page 51 for more information UsiNG PICTURE IN PICTURE Picture In Picture PIP lets you watch two programs at once and is only available in Single Mode The following instructions describe how to use PIP see page 13 for instructions on changing to Single Mode P pess a e Press SWAP d t P Press PIP to move Press PIP again diee ed PIP and full screen Sio A Picture In Picture again to enlarge PIP PIP the PIP e 222 book Page31 Tuesday July 25 2006 1 30 PM Finding Programs to Watch Tips TIPS e Press INFO to get more information about the program you highlighted e Press VIEW LIVE TV to cancel almost any screen and return to live TV e Press SWAP without pressing PIP first to switch between the two tuners in Single Mode QUESTIONS e How can customize the Program Guide You can set up a Favorites List as described on page 39 You can change how the Program Guide is displayed size of text number of programming hours displayed etc as described on page 79 e Why are some of channels missing 8 You may have locked or hidden the channels See Chapte
8. e Appendix Two Color fm Page 121 Tuesday July 25 2006 3 06 PM Appendix Residential Customer Agreement Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you depending upon where you live it could take three to five business days Along with replacement equipment you will receive a prepaid shipping label and instructions on how to return the defective equipment The shipping charge for receiving replacement equipment and returning the defective equipment is a one time fee based on EchoStar s competitive bulk shipping rates additional charges may apply outside of the continental US This fee will be charged to your billing account or your valid credit card If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement your billing account or credit card will be charged the market price of the replacement If you return the defective equipment after ten days you will receive a full refund less an administrative fee If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement If damage to the defective equipment is found which EchoStar in its sole discretion determines has voided the warranty or makes the equipment unrepairable billing account or credit card will be charged the market price of the replacement Post Receipt Exchange Pro
9. 2 Press e PAGE UP to turn Limited Mode on e DOWN to turn Limited Mode off 3 Press POUND Note Limited Mode is not used with amplifiers Combination Devices If you are programming the remote to control a combination device such as a TV VCR or a TV DVD program the remote control in one mode and then repeat the procedure in the other mode For example to program the remote to control a TV VCR using code 748 follow the instructions to program the remote to control the TV using code 748 and then repeat the instructions for the VCR using the same code e 222 book Page 63 Tuesday July 25 2006 1 30 PM Remote Controls Controlling Other Components Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 116 In the instructions below the column on the left contains the instructions and the column on the right provides additional information 2 3 4 a M ode button Turn until all Mode device on Find code buttons light up tables Instructions Turn the device on 2 Find the brand name of the device in the tables starting on page 116 3 Press and hold the mode button until all the other mode buttons light up and then let go of the button The mode button flashes 4 For AUX mode only Press 0 for a second TV or 1 for a second VCR or 2 for a tuner
10. Curtis Mathes 734 Denon 647 674 757 758 759 760 762 Fisher 653 741 GE 711 Goldstar 677 690 Harmon Kardon 640 672 751 Hitachi 717 754 JBL 640 JVC 637 683 703 725 Kenwood 649 676 691 726 728 745 Luxman 752 Magnavox 654 705 740 Marantz 651 740 742 743 764 NAD 739 Nakamichi 671 748 750 NEC 716 739 Onkyo 642 660 662 678 Optimus 648 664 734 744 749 Panasonic 643 644 652 742 746 764 Pioneer 658 667 668 679 702 734 Proton 654 705 Quasar 652 742 746 764 Radio Shack 744 RCA 635 638 704 727 Sansui 753 Sanyo 741 Sharp 712 713 714 715 749 Sherwood 646 670 736 738 744 Sony 639 645 650 687 728 729 730 Soundmatters 763 Teac 684 737 Technics 643 644 652 742 746 764 Toshiba 710 Yamaha 663 730 731 732 733 745 747 e Reference Two Color fm Page 118 Tuesday July 25 2006 3 08 PM Reference Remote Control Device Codes DVD Player Codes Programming in AUX mode In most cases use these codes to program in VCR mode however if programming in AUX mode press 1 before entering the VCR code Aiwa 634 694 751 Alpine 653 Apex 654 655 743 744 757 Bose 758 Broksonic 656 752 Clarion 696 Classic 695 Daewoo 657 Denon 697 698 699 700 Emerson 658 701 Fisher 659 Funai 658 GE 702 703 Go Video 692 693 GPX 704 Hitachi 632 635 660 705 706 707 JVC 636 689 708 711 Kenwood 761 Konka 637 638 753 Koss 745 Lasonic 762 Magnasonic 762 Magnavox 626 661 Me
11. Perdio 588 Philco 554 678 679 686 Philips 554 556 585 678 Pioneer 562 573 574 575 576 600 674 680 Portland 546 677 Proscan 605 607 Proton 685 Quasar 554 678 679 747 Radio Shack 512 607 608 610 Radio Shack Realistic 581 584 588 608 675 676 678 679 Radix 676 RCA 518 525 527 528 591 595 605 607 615 631 649 675 678 680 686 Realistic 534 549 554 581 584 585 588 608 675 678 679 Ricoh 502 Runco 533 Saisho 506 Salora 567 581 Samsung 515 517 534 579 591 675 755 Sansui 544 562 600 674 682 685 Sanyo 549 581 582 583 608 675 SBR 556 Schneider 589 Scott 508 534 559 590 Sears 548 549 581 584 595 608 610 676 678 680 683 686 Sentra 546 Sharp 512 585 607 625 Shintom 589 595 681 685 E Reference Remote Control Device Codes Singer 678 681 685 Sony 500 501 502 504 768 STS 678 Sylvania 554 556 567 588 678 679 756 Symphonic 588 594 683 Tandy 581 588 Tashiko 588 676 Tatung 594 682 Teac 588 594 682 Technics 554 633 678 Teknika 554 588 676 678 Toshiba 534 535 567 584 590 680 Totevision 591 675 676 Unitech 675 Vector Research 534 592 600 674 677 683 Video Concepts 534 568 592 600 674 677 683 Wards 534 588 595 608 675 676 678 680 681 XR 1000 588 678 681 Yamaha 581 592 594 600 674 682 683 Zenith 500 501 533 747 Tuner Amplifier Codes Programming in AUX mode Press 2 before entering the tuner amplifier code Aiwa 636 641 656 687 718 720 724 725 726 Bose 761 Carver 653 Citizen 709
12. Unless you prepay for a multi month subscription to Services we will bill you each month in advance for most Services and in arrears for other Services such as pay per view ordered by you or anyone who uses your Equipment whether with or without your permission until you cancel your Services Bills you receive will show the total amount due the payment due date payments credits purchases and certain other charges to your account PS T e Appendix Two Color fm Page 123 Tuesday July 25 2006 3 06 PM Appendix Residential Customer Agreement B You agree to pay us in full monthly by the payment due date indicated on your bill for your Services and for any other charges due and owing to us including without limitation any fees named in this Section 2 If you do not pay your bill in full on or before its due date you agree to pay an administrative fee for late payment Late Payment Fee as described below Other fees and charges may also be assessed including without limitation a returned payment fee Returned Payment Fee in the event such non payment arises from non sufficient funds If you request a duplicate billing statement you will be assessed an additional fee also referred to as a Transaction Fee You may submit your payment by mail on our website through our autopay program by calling a DISH Network customer service representative or by any other means we may des
13. VCR Control 18 Changing the Address 58 Checking the Address 59 Checking the Device Codes 65 Combination Devices 62 Confirming Operation 59 Controlling Other Components 61 Limited Mode 62 Low Battery Warning 15 Modes 62 Programming the Recover Button for Remote Control 2 Blue 69 Programming to Control a Second Satellite Receiver 67 Removing the Recover Button Channel Programming 70 Setting Up Using Device Codes Scan 64 owitching Between TV and Device Volume Adjustment 67 Troubleshooting 108 Types 14 UHF Attenuator 61 UHF Pro 14 Using the Recover Button 69 Remote Control 1 Green 3 10 Remote Control 2 Blue 3 10 58 Recover Button 69 Removing the Recover Button Channel Programming 70 Using the Recover Button 69 Remote Controls 14 Remote TV 3 10 11 12 14 Remote TVs TV1 TV2 87 Removing the Recover Button Channel Programming 70 Resetting to Factory Defaults 80 Resetting Your Receiver 100 Reviewing Pay Per View Purchases 34 S oatellite TV Reception 6 Scanning for Over the Air Antennas 96 Scheduling Receiver Updates 81 oearch 29 oecond Satellite Receiver 67 Selecting Menu Options 20 Shared View 74 Single and Dual Modes 13 Single Mode 11 12 E Picture In Picture 30 Shared View 74 Solar Interference 7 Special Considerations When Using Timers 54 Standby Inactivity 81 Switching Between TV and Device Volume Adjustment 67 T Themes 30 Timers and Recordings 52 53 Deleting a Timer 56 S
14. or amplifier 5 Enter one of the three digit device codes from the table using the number buttons f you want to program Limited Mode press 1 If not skip to step 7 7 Press POUND f 8 Press POWER to turn off the device If the device does not turn off go to step 10 9 Turn the device back on and try some other buttons to make sure they work If the code works for other buttons stop here Press amp hold E Q Enter code from table Press POWER sure code to see if device works turns off Additional Information Use the device s front panel buttons or its remote control If the brand isn t listed see Setting Up Using Device Codes Scan on page 64 For example hold TV for a TV until all of the other mode buttons light When you let go TV will flash This step is for programming which kind of device that should be programmed in AUX mode If you re not programming in AUX mode skip to step 5 The three digit device code should be for the brand name of your device that you found in step 2 See Limited Mode for more information If you entered the code correctly the mode button flashes three times If the code works the device should turn off Sometimes POWER works when other buttons don t If in Limited Mode try VOLUME or MUTE e 222 book Page 64 Tuesday July 25 2006 1 30 PM Chapter 9 Controlling Other Components Instructions Ad
15. your address 3 your telephone number 4 and the receiver serial identification number e Reference Two Color fm Page 115 Tuesday July 25 2006 3 08 PM Reference Troubleshooting Tables Buying a Pay Per View Program What Is Happening Someone orders a Pay Per View program without your permission You find that you are not able to order a Pay Per View program You find that you are not able to cancel a Pay Per View program Your setup includes more than one receiver You order a Pay Per View program but it does not appear via all of the receivers Menus What Is Happening You were using a menu and it suddenly closed Possible Reason What to Do You may have been away from the receiver and someone else used it The receiver may not be connected to an active telephone line You ordered a Pay Per View program and then decided not to watch it You ordered a Pay Per View program and want it to be available via all the receivers in your setup The receiver has a time out feature that closes any menu after several minutes of no activity This will discard any changes you have made but otherwise does no harm to the receiver E Lock the purchase of Pay Per View programs Remember that you are responsible for all Pay Per View purchases whether or not you authorize such purchases If you lock Pay Per View purchases then anyone
16. 11 Using Troubleshooting Tools USING TROUBLESHOOTING TOOLS Your receiver has troubleshooting tools that a Customer Service Representative may ask you to use if you should ever run into problems while using your equipment Even though these tools are quite helpful it is recommended that you only use them when on the phone with a DISH Network representative Resetting Your Receiver Reset your receiver as directed by the Customer Service Representative as follows 1 Press and hold the front panel POWER until only the green TV1 indicator is lit 2 Let go of the front panel POWER It will take a few minutes for your receiver to reset and come back on When you reset your receiver your receiver may have to download an updated Program Guide If this is the case it may take longer for the receiver to come back on Diagnostics The Customer Service Representative may ask you to open the Diagnostics screen Remember to have an active phone line connected to your receiver 1 Press MENU select System Setup 6 and then select Diagnostics The Diagnostics screen shows you various tests the Customer Service Representative may ask you to perform on your receiver e Connection Tests for a valid receiver phone connection e Dial Out If No Dial Out Pending is displayed the receiver does not need to have its smart card records updated e Counters Shows you a list of diagnostic counters Use PAGE UP and PAGE DOWN to sc
17. 13 rated programs then all programs with the R NC 17 and NR AO rat ings are also locked QUESTIONS e Why didn t a lock set take effect You have to lock the receiver for any lock you set to take effect See page 43 for details e Why don t the locks set for TV2 work The locks you set on TV2 are not available in Single Mode e What do do if forget my password If you forget your password you will need to speak with a Customer Service Representative 222 book Page 49 Tuesday July 25 2006 1 30 PM ee Interactive TV _ Chapter Interacting with Your TV e Play games shop and get help from Customer Service Use the information in this e chapter learn about interactive services available on your satellite receiver DISHHOME e CUSTOMER SUPPORT ee e 222 book Page 50 Tuesday July 25 2006 1 30 PM WD Chapter 7 DishHOME DISHHOME Press DISH on the remote control to go to DishHOME features available with your service You can order channels check the news and weather and even play games Make sure you connect an active phone line to your receiver You can enjoy this feature on one TV at a time CUSTOMER SUPPORT An important feature of your satellite TV receiver is Customer Support This menu provides convenient access to your DISH Network account to review your statement pay your bill upgrad
18. 534 Hisense 759 Hitachi 523 526 548 549 553 554 555 585 597 626 636 638 643 648 652 654 655 665 668 669 670 672 673 702 718 726 Infinity 566 671 JBL 566 671 JC Penney 505 506 516 525 526 543 546 631 645 646 650 652 653 654 658 659 664 667 668 670 673 676 680 690 691 701 725 726 728 730 Jensen 556 573 652 654 660 JVC 508 557 559 642 649 655 667 673 676 726 735 736 737 Kawasho 548 561 573 652 654 664 Kenwood 506 573 652 654 656 659 660 664 679 Kloss Novabeam 657 663 698 723 724 Konka 753 KTV 526 541 573 657 658 661 662 664 665 670 696 Lloyds 627 679 Loewe 566 Logik 675 Luxman 523 652 654 LXI 563 566 590 595 617 631 635 645 646 650 654 659 668 683 691 701 725 Magnasonic 573 659 660 669 672 677 Magnavox 506 520 525 536 566 567 568 573 610 652 654 656 659 660 664 665 666 669 671 673 674 677 723 724 729 762 Majestic 675 Marantz 506 566 573 652 654 660 664 665 671 Megatron 627 654 Memorex 590 627 653 654 659 675 720 MGA 504 505 506 542 571 573 627 652 653 654 656 660 728 Mitsui 769 Mitsubishi 504 505 542 570 571 572 573 597 623 627 652 653 654 656 659 660 664 665 670 671 705 728 Montgomery Ward 675 Motorola 521 605 651 MTC 505 506 516 523 573 627 652 653 654 659 664 667 672 680 Multitech 657 NAD 502 617 627 631 635 637 654 National 509 NEC 505 506 507 517 523 573 627 651 652 653 654 660 664 665 679 731 732 Nikkai 612 Nikko 654 672 727 Onwa 541 657 661 Optimus 637 Optonica 521 605 607
19. DISH 3474 or see www dishnetwork com or tech dishnetwork com Note Before calling the Customer Service Center have ready the date of purchase and either your customer account number the receiver conditional access number or the receiver model number Display the System Information screen to find these numbers See Ordering your Programming Also write down any error messages that the receiver displays on the television screen e Reference Two Color fm Page 105 Tuesday July 25 2006 3 08 PM Reference Message Numbers 003 004 P 013 014 There may be a problem with the multi dish switch Heavy rain snow or cloud cover may be interfering with transmission of the satellite signal or there may be other interference The wrong type of coaxial cable may be used in the system or the cable run length may be too long Or there may be a problem with the multi dish switch The receiver may not yet have been electronically linked with the system via the satellite signal The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may be an interruption of the satellite signal The receiver may not be connected to an active telephone line Viewers in specific areas are prohibited from watching certain programs For example viewers who live close to a particular football s
20. Equipment vi you are receiving Services through a third party billing agent and become ineligible to receive applicable services provided by such third party billing agent or vii any act of bankruptcy on your part or the commencement of bankruptcy proceedings against you D If your Services are canceled or disconnected for any reason you are still responsible for the payment of all outstanding balances accrued including without limitation any applicable Fees E You understand that except in certain limited circumstances charges for Services once charged to your account are nonrefundable and no refunds or credits will be provided in connection with the cancellation of subscriptions to Services If you received a discounted price in exchange for your agreement to pay for your Services on a multi month basis and you cancel your Services prior to the expiration of your multi month subscription you understand and agree that you are not entitled to any refund or credit for the unused portions of your multi month subscription EQUIPMENT A In order to receive Services it will be necessary for you to purchase or lease certain reception equipment consisting primarily of a DISH Network compatible satellite receiver s satellite antenna s low noise block converter s with integrated feed s and remote control s collectively Equipment Receiver s provided to you may also be equipped with a conditional access card Smart Card inserted in
21. How to Connect Your Satellite Receiver Do you have a handful of cables and a head full of questions This chapter is the perfect e place to find out how to connect the receiver to all kinds of equipment You ll find this chapter particularly helpful if you decide to move your receiver or if you get a new TV VCR or DVD player CONNECTING TO THE NEARBY TV TV1 CONNECTING TO THE REMOTE TVs TV1 OR TV2 CONNECTING TO YOUR DISH ANTENNA CONNECTING THE PHONE LINE CONNECTING A VCR TO THE REMOTE TV CONNECTING OVER THE AIR ANTENNA USING TROUBLESHOOTING TOOLS 71 ee t ni e Chapter 11 Two Color fm Page 84 Wednesday August 2 2006 1 00 PM Chapter 11 Connecting to the Nearby TV TV1 CONNECTING TO THE NEARBY TV TV1 This section describes how to connect receiver TV1 output ports to a nearby TV Select one of the following methods Note If you would like to put the receiver in a remote location closet cabinet etc be sure to get the replacement remote control that uses UHF Pro signals to control TV1 Call your DISH Network retailer or go to www dishnetwork com select Products and Services and then click on Accessories HDMI Connections The HDMI connection provides high quality audio and video to your HDTV or HD Monitor in one cable 2 4 POWER Turn monitor HDTV Digital AV and receiver on Connect receiver and confirm picture a onfirm te an
22. List Current Date amp Time de Em Current Program Program Information Program Date NS Program Times 3j he Early Writings of Thomas N Law amp Order The Leslie Comedy Hour BN Pro grams C h ann els Jeopardy _ Benorama Match Game 4 12 Collectible The Carol Duval red background behind a channel usually means you have not subscribed to the channel After you subscribe to a channel you can tune to it To subscribe to a channel visit our website at dishnetwork com or call 1 800 333 DISH 3474 e A yellow background behind a channel is for digital over the air channels See page 95 for instructions to connect an over the air antenna to your receiver Y ZIN NY e 222 book Page 27 Tuesday July 25 2006 1 30 PM Finding Programs to Watch Using the Program Guide e Agreen background behind a channel means that you can use your remote control to add the channel to your subscription e Program Guide shows which Favorites List is active If All Chan is active the Program Guide shows all the channels The All Sub list shows only the channels in your subscription The All HD list shows all the HD channels in your subscription If you activate another list the Program Guide shows only the channels on that list See page 37 for information on Favorites Lists e Pr
23. NUMBER PAD If you select a program that is on now the receiver tunes to that program If you choose a future program the Create Timer screen will display See Chapter 8 Recording Future Programs on page 51 for more information Using Search History After you have searched previously for programs or other information your receiver builds a history You can use the Search History to re search programming instead of typing the information again Note Use the Edit or Delete options to change or delete Search Keywords 3 2 FE 3 History 4 Press Select History SEARCH Sala Hem Select Search from the list b eje SZ em a 222 book Page 30 Tuesday July 25 2006 1 30 PM Chapter 3 Finding a Program by its Theme FINDING A PROGRAM BY ITS THEME You can list and choose programs by the theme of their contents for example just movies or just sports You can then quickly list programs based on that theme and choose the program you want This feature also categorizes programs on over the air channels if an over the air antenna is connected to the receiver as described on page 95 2 4 xu 3 Series Specials 200 Matches ZN Tue 1 22 11 05 pm 1941 m HBO E 11 35 pm The Alamo 330 pm The Day After T H News Business Family Kids 5 Religion Press THEMES Select a Themes category
24. Number Buttons Enter a channel number on TV dish TM NETWORK Remote key may bei erent than how n e Chapter 02 Two Color fm Page 18 Tuesday July 25 2006 3 02 PM ee Chapter 2 Remote Controls To use the features as described in this section make sure you are in VCR mode by pressing the VCR Mode button You can use this mode to operate your DVD player instead of a VCR VCR DVD Power amp TV Power Top button turns the VCR DVD player on off bottom button turns TV on off Press this button for VCR Mode POWER D TV Video Switch VCR between sar uf its TV amp VCR mode PAGE TV VIDEO VOLUME Up Down Arrow Buttons ae Channel up down onaVCR 4 Skip Back Skip Forward Skip back a few _ Skip ahead a few seconds seconds on a DVD em A on a DVD Pause Rewind Pause play of a videotape Rewind a videotape or DVD or reverse a DVD Fast Forward Fast forward through a videotape or DVD PAUSE _ a Stop Stop playing or recording a videotape stop playing a DVD Play Begin playback of a videotape or DVD Record umes ee Record a program onto nter a channe a videotape number VCR Chapter 02 Two Color fm Page 19 Tuesday July 25 2006 3 02 PM Receiver and Remote Controls Satellite Rec
25. SAT button 2 Press POUND twice The SAT mode button will flash the same number of times as the address number three flashes means address 3 Confirming Remote Control Operation Complete the following from the nearby TV to make sure the remote operates the receiver 2 SYSTEM INFO p LLL 4 E E gt POWER 3 bead Check batteries If no operation Press Press and press press SYSTEM INFO on the RECORD POWER SAT Mode receiver to display the System Information screen Make sure the remote has fresh batteries and is in SAT mode 2 Press SYSTEM INFO on the receiver front panel to display the System Info screen on the nearby TV 3 Press RECORD on the remote control e Remote Control 1 The Primary Remote Address in the System Info screen changes to match the address preset in your remote control e Remote Control 2 The Secondary Remote Address the System Info screen changes to match the address preset in your remote control 4 Press POWER on the remote controls to turn on off receiver i e 222 book Page 60 Tuesday July 25 2006 1 30 PM Chapter 9 Improving Receiver Control Adjusting the Remote Antenna Be sure to set the remote control antenna back of the receiver straight up so you can use the remote control from as far away as possible Don t let the antenna touch anything If you
26. Tuesday July 25 2006 2 58 PM Chapter 1 Welcome WELCOME Thank you for choosing DISH Network You are about to experience the excitement and convenience of our Direct Broadcast Satellite DBS service which delivers the very best picture and sound quality DISH Network consistently provides the latest products and satellite delivered services with high performance ease of operation and a wide variety of entertainment options How TO USE THIS GUIDE This section explains how the guide is divided and the conventions used throughout Guide Overview The information in this guide is separated into several chapters to make it easy for you to find exactly what you re looking for e Chapter 1 Introduction gives you a brief overview of DISH Network and your new receiver e Chapter 2 Receiver and Remote Controls explains the basic features of your system and how to use the remote controls front panel buttons and back panel connections e Chapter 3 Finding Programs to Watch describes how to change channels and look for pro grams gt e Chapter 4 Pay Per View shows you how to order and watch Pay Per View 44 programs 9 e Chapter 5 Favorites Lists explains how to create name and use favorites lists e Chapter 6 Parental Controls explains how to set locks and passwords e Chapter Interactive TV describes how to use the DishHOME Interactive TV features of your satellite TV system e Chap
27. You can program the remote to control any other DISH Network satellite receiver except for following e TV2 on DISH 322 VIP222 1 622 DVR DISH Player DVR 522 625 and 942 e DishPlayer 7100 7200 Y lt gt a 222 book Page 68 Tuesday July 25 2006 1 30 PM Chapter 9 The Recover Button 2 ae the 4 3 button 1 Press and hold the AUX Mode buttton until all Mode butttons light up Button will Flash RECORD Enter remote Press POUND Press address from step AUX button RECORD Display System Information one will flash 3 times screen and note the Remote Control Address 1 Turn on the other receiver and display the System Info screen as described in the user s guide for information on how to display the screen Write the address N Press and hold AUX until all the other mode buttons light up and then let go of the button AUX flashes Press the 3 button Use the NUMBER PAD to enter the address you wrote in step 1 Press POUND AUX blinks three times O kh Q Press RECORD to make sure the address the remote matches the address on the receiver THE RECOVER BUTTON Use RECOVER if you suddenly have a snowy blue or black screen on your TV and cannot get the picture back from your satellite receiver When you press RECOVER as described below the remote control sends commands to your TV to ch
28. and the receiver However you must use only RG 6 coaxial cables rated up to at least 2150 MHz Some cables may say Swept tested for 2150 MHz If you have any doubt about this ask your DISH Network retailer or look on the container the cable came in Do not use cable company TV cables or cables from other satellite TV systems not rated up to at least 2150 MHz These other cables may cause signal loss Do not use existing cables such as RG 59 Use waterproof F connectors outdoors 3 Peel off the blue stickers and affix them to the cables close to where they connect to the Satellite In 1 and Satellite In 2 connections on the back of the receiver The stickers are in the front cover of this guide 4 On Remote Control 1 press Menu select System Setup 6 Installation 1 and then Point Dish 1 to display the Point Dish screen on the nearby TV 5 Select Check Switch Select Test 6 Thereceiver begins performing the Check Switch tests When it is finished the Installation Summary screen displays 7 sure that the information on the Installation Summary screen identifies your system correctly and shows all transponders for all satellites in your system e Chapter 11 Two Color fm Page 92 Wednesday August 2 2006 1 00 PM Chapter 11 Connecting the Phone Line 8 Select OK to go to the Point Dish Signal screen 9 Select Cancel to exit the Point Dish menu At this point the receiver ma
29. example on TV1 you cannot have two lists named Dad s List However TV1 and TV2 can have lists with the same names e Pressing GUIDE to switch Favorites Lists works only if you have added channels to the Favorites List If you have not created a Favorites List pressing GUIDE switches the receiver between the All Chan All Sub and All HD Lists e When you put the receiver in Single Mode the Favorites Lists for TV2 are not available However when you go back to Dual Mode the Favorites Lists for TV2 are available again e Locked and hidden channels do not display in Favorites Lists 2 QUESTIONS e Why are channels missing from the Program Guide You might have a Favorites List that does not contain those channels Press GUIDE until the All Chan or All Sub list displays You might have channels locked or hidden e Why are TV2 s Favorites Lists missing When the receiver is in Single Mode TV2 s Favorites Lists are not available ee 222 book Page 41 Tuesday July 25 2006 1 30 PM An important concern to parents is the ability to protect their children With high tech Parental Controls Setting Up Locks Chapter television comes greater potential for unwanted programming beamed into your home Use the safeguards described in this chapter to set up and use locks WHAT ARE LOCKS LOCKING AND UNLOCKING YOUR REC
30. for the purposes permitted under this Agreement You may not copy modify or transfer any software provided in your DISH Network receiver s or any copy thereof in whole or in part You may not reverse engineer disassemble decompile or translate such software or otherwise attempt to derive its source code except to the extent allowed under any applicable laws Any attempt to transfer any of the rights duties or obligations of this license agreement is null and void You may not rent lease load resell for profit or distribute any software provided in your DISH Network receiver s or any part thereof Such software is licensed not sold to you for use only under the terms and conditions of this license agreement and DISH Network and its suppliers reserve all rights not expressly granted to you Except as stated above this license agreement does not grant to you any intellectual property rights in the software provided in your DISH Network receiver s If you breach any term or condition of this license agreement this license agreement will automatically terminate 5 LEASED EQUIPMENT A DISH Network may from time to time lease certain Equipment to subscribers If you elect to lease Equipment from DISH Network the terms and conditions of the customer agreement s applicable to the lease promotion s pursuant to which you are leasing such Equipment shall apply which are in addition to and without limitation of the terms and conditions of th
31. not remove them and place correctly Make sure you are using Remote Control 1 2 to control TV1 TV2 menus Make sure the UHF antenna is connected to the receiver and not touching anything else Vary the tilt angle of the receiver s UHF antenna Locate the UHF antenna tip away from other 4 electronics equipment or metal surfaces even if separated by wooden shelving Move the receiver to different locations For best results place the receiver as high as possible above all other equipment in your entertainment center Place the UHF antenna outside the entertainment center by using a coaxial cable to connect it to the receiver Try other remote control buttons to see if the receiver is responding Replace the remote batteries with fresh ones Check that the receiver power cord is not damaged and that the plug is inserted correctly into the outlet Make sure the remote control s are set to the same address es used by the satellite receiver See page page 58 for information on changing the remote control address Make sure you are using Remote Control 1 2 to control TV1 TV2 menus This is normal No action required or switch to Dual Mode PS T e Reference Two Color fm Page 109 Tuesday July 25 2006 3 08 PM Reference Troubleshooting Tables Remote Control What Is Happening Possible Reason What to Do You use an IR extender not a mouse The
32. note the Address 4 1 Press SYSTEM INFO on the receiver s front panel The System Information screen displays on the nearby TV and shows the Remote Address Write down the Secondary Remote Address If changing the address for Remote Control 1 write down the Primary Remote Address 2 Press and hold SAT on your remote control for about three seconds until all of the mode buttons light up and then let go of SAT 3 Use the NUMBER PAD to enter any number between 1 and 16 but not the one you wrote in step 1 4 Press POUND If you entered the address correctly SAT will flash three times Write down the number you entered 5 Press RECORD Make sure the Remote Address you see on the System Information screen is the same as the one you entered in step 3 If it isn t the remote cannot control the receiver 6 Press SELECT to close the System Information screen SZ em a 222 book Page 59 Tuesday July 25 2006 1 30 PM Remote Controls Improving Receiver Control Checking the Remote Control Address You can see what address is programmed into the remote control by completing the following instructions 2 1 sar twice Press amp hold the SAT Mode button until all Mode Watch the SAT Mode buttons light up button and count the flashes 1 Press and hold the SAT mode button for three seconds until all of the mode buttons light up and then let go of the
33. outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish screen is green and displays the word Locked as described on page 101 If not contact your installer to re aim the satellite dish Turn the receiver off Doing this allows the receiver to download new software via the satellite signal The download may take several minutes do not disturb or unplug the receiver during this time When the download is done you will be able to use it to order Pay Per View programs If your setup includes a multi dish switch you must run the Check Switch test as described on page 101 Make sure that you have selected the option for the right satellite on the Point Dish screen as described on page 101 Make sure that the cable s for the satellite you have selected are connected to the LNBF that receives signals from that satellite Re aim the satellite dish at the right satellite It is very important for the receiver to get the latest operating software so let the receiver do so The download may take several minutes Do not disturb or unplug the receiver during this time E PS T e Reference Two Color fm Page 107 Tuesday July 25 2006 3 08 PM Reference Troubleshooting Tables Message Numbers Number Poss
34. properly grounded Using the TV remote control and or menus displayed by the TV nofthe receiver remote control or the menus displayed by the receiver turn off the closed captioned feature Check your TV owner s manual for the correct TV input to use for the signal output from the receiver Reset the receiver page 100 Possible Reason What to Do You must add channels to a custom Favorites List before you can apply it Choose another list to change Note You can change the All Sub list by changing what channels you buy Choose another list to apply or add at least one channel to the empty list Unlock the receiver for the list to show adult channels e Reference Two Color fm Page 112 Tuesday July 25 2006 3 08 PM Reference Troubleshooting Tables Timers What Is Happening Possible Reason What to Do You try to set up an event timer and the receiver displays a message noting that the program is locked You try to set up an event timer and the receiver displays a message noting that the program is a Pay Per View event You try to set up an event timer but the receiver displays an Error message giving you the option to delete an event timer that was set up earlier You set up an event timer but the receiver does not tune to the channel of the program or does not record the program You set up an event timer for a program that is repeated su
35. the original warranty period Parts For a period of one 1 year from the original date of purchase EchoStar will supply at no charge new or re man ufactured parts in exchange for parts determined to be defective subject to the limitations of this warranty EchoStar war rants any such replacement parts against defects in materials or workmanship for the remaining part of the original warranty period Note Parts means items included in this package which may include the satellite dish assembly receiver LNBF remote control or dish mounting hardware It does not include other parts purchased separately What the Warranty Does Not Cover e This warranty does not cover installation of the system If applicable such installation will be warranted under a separate installation agreement e This warranty does not cover consumer instruction physical setup or adjustment of any consumer electronic devices remote control batteries signal reception problems loss of use of the system or unused programming charges due to system malfunction e This warranty does not cover cosmetic damage damage due to lightning electrical or telephone line surges battery leakage fire flood or other acts of Nature accident misuse abuse repair or alteration by other than authorized factory service use of accessories not recommended by the receiver manufacturer negligence commercial or institutional use or improper or neglected maintenance e This
36. the remote control Make sure the System Information screen shows the correct band informa tion e Switch position A IR UHF Pro Band A e Switch Position B IR UHF Pro Band e 222 book Page 61 Tuesday July 25 2006 1 30 PM Remote Controls Controlling Other Components Installing a UHF Attenuator Unwanted UHF signals may interfere with signals from the remote control to the receiver To prevent such interference you can install a 10 dB attenuator available from many consumer electronics parts stores Adding this attenuator will help keep out stray UHF signals but it also cut down how far away you can use the remote control 1 Remove the UHF antenna from the UHF Remote Antenna input the receiver back panel Sa SR ae UHF Remote Antenna Example of 2 Attach a 10 dB attenuator to the UHF Remote Antenna input 10 dB Attenuatos Example af 3 Attach the UHF antenna to the attenuator Receiver Back Panel Attenuator 2 7 ov m aj UHF Remate Antenna CONTROLLING OTHER COMPONENTS To use the remote to control other devices such as a TV VCR DVD player tuner amplifier or DISH Network satellite receiver you must first program it to control these other devices You can do this by either following the instructions in Setting Up Using Device Code Tables on page 63 or the Setting Up Using Device Codes Scan procedure described o
37. the remote control is setup to operate your TV the VOLUME and MUTE buttons adjust your TV volume If you prefer the volume and mute functions of the remote to adjust the volume of a remote controllable audio receiver or amplifier instead of the TV this capability can be set up using the AUX mode of the remote control To set the remote to control the device s volume steps 1 5 set up the remote and steps 6 7 make sure the remote works correctly Press and hold the AUX Mode buttton for four seconds button will flash Press and hold the TV Mode for four seconds button will flash Press the plus ZERO Press Press side of VOLUME To set the remote back to control the TV volume steps 1 5 set up the remote and steps 6 7 make sure the remote works correctly Press the plus ZERO Press Press Side of VOLUME 5 Press POUND e Pross est to make AUX button sure volume will flash 3 times Mode on device 9 Press POUND AUX button Press will flash 3 times SAT Mode Test to make sure volume works on device Programming to Control a Second Satellite Receiver lf you have another DISH Network satellite receiver installed you can use this remote in AUX mode to control it along with your new receiver When you program the remote to control this other receiver the remote will send out IR and UHF not UHF Pro signals to the receiver
38. who wants to order a Pay Per View program must enter the password You must connect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at a times You cannot cancel an order for a Pay Per View program whether it was just ordered or ordered earlier If you want to watch a Pay Per View program on TVs connected to up to six receivers you must order the program for each receiver but you only pay for the program once Possible Reason What to Do Start over again Reference Two Color fm Page 116 Tuesday July 25 2006 3 08 PM Reference Remote Control Device Codes REMOTE CONTROL DEVICE CODES These tables contain the manufacturer codes for programming the remote to control your TV VCR DVD player or audio amplifier Every attempt has been made to include all codes If your device brand is not listed or if the codes do not work the remote may not control your device In some cases codes may operate some but not all buttons shown in this guide TV Codes Programming in AUX mode In most cases use these codes to program in TV mode however if programming in AUX mode press 0 before entering the TV code A Mark 670 Action 662 Admiral 521 605 668 669 675 Aiko 727 Aiwa 751 Akai 570 573 659 660 A Mark 620 Amtron 657 Anam National 509 541 6
39. will remind you which channel to use to watch satellite programming The stickers are located in the inside front cover of this guide E e Chapter 11 Two Color fm Page 95 Wednesday August 2 2006 1 00 PM Connections and Setup Connecting Over the Air Antenna CONNECTING OVER THE AIR ANTENNA If you want to receive channels from an over the air antenna or cable in addition to your satellite receiver programming connect the over the air antenna cable into your TV distribution equipment The TV Antenna Cable In on your receiver s back panel can be used to receive and view programming on the nearby TV from an over the air antenna or cable service Connect a VHF UHF over the air antenna to the 8VSB TV Antenna Cable port Peel off the black sticker and affix it to the cable close to where it connects to the back of the receiver The stickers are inside the front cover of this guide Not all over the air broadcasts can be recorded with your receiver The remote TV can view over the air channels only in Single Mode For remote TVs receiving programming from CH 21 69 Out the over the air antenna needs to be connected to your TV distribution equipment When adding this connection the FCC requires that your install appropriate equipment between the over the air antenna cable and the satellite TV receiver to prevent you from accidentally retransmitting DISH Network progra
40. your high Pin put HDTV definition TV P video input Ethernet Port For future use ep em Chapter 02 Two Color fm Page 20 Tuesday July 25 2006 3 02 PM Chapter 2 Using the Menus UsiNG THE MENUS The menus make using the receiver and selecting programs quick and easy Use the menus to control the receiver and to use its features such as setting locks choosing a program or creating a favorites list Open and Close Menus You can open the menus in either of two ways e Press MENU to open the Main Menu then open of the other menus from the Main Menu e Use the following buttons on the remote control Press GUIDE to open the Program Guide Press THEMES LEFT ARROW when watching a program to open the Themes and Search menu Press BROWSE RIGHT ARROW to display the Browse Banner To close a menu and return to watching a program press VIEW LIVE TV 4 amp Highlighting Menu Options Use the remote control ARROWS to move the on screen highlight to the menu option When you move the on screen highlight the option becomes amber Selecting Menu Options When you select a menu option that option takes effect right away You can select a menu option in either of two ways e Move the highlight to the menu option using the remote control ARROWS Then press SELECT In the example Program Guide is highlighted e fthe option
41. 20 Troubleshooting 115 Using 20 Message Numbers 105 Mode Light 11 12 Modes Dual 11 Single 11 12 Switching 13 Naming Favorites Lists 39 Nearby TV 3 10 11 14 Connecting 84 HDTV Digital Audio Video Connections 84 No Picture 85 Setting Up to Display in HD 86 E YPbPr Connections 85 No Picture on the Nearby TV 85 Opening Menus 20 Ordering Your Program Packages 4 Over the Air Antenna 95 Peaking 97 Transmit Channel Numbers 98 Over the Air Channels 38 45 96 Over the Air TV Broadcasts 98 P Parental Controls 13 42 114 Password Creating or Changing 43 Pay Per View 6 Buying 34 Locks 45 Reviewing Purchases 34 Troubleshooting 115 Peaking Your Over the Air Antenna 97 Phone Line 92 114 Phone Line Connections 92 2 Phone System Setup 93 v Picture In Picture 30 Point Dish 101 Program Guide 26 Channel Order 79 Display 79 Troubleshooting 109 Programming the Recover Button for Remote Control 2 Blue 69 Programming to Control a Second Satellite Receiver 67 Purchasing a Pay Per View 34 R Rain and Snow Fade 6 Ratings Locks 44 Receiver Back Panel 19 Receiver Front Panel 19 47 Receiver Updates 81 Recordings 52 Recover Button 68 Programming 69 Using 69 Remote Antenna 60 Remote Battery Low 15 Remote Control 14 Antenna 15 60 Batteries 15 e ColorIX fm Page 131 Tuesday August 1 2006 3 30 PM Buttons Receiver Control 16 Buttons TV Control 17 Buttons
42. 20 651 657 661 663 698 AOC 505 506 519 520 573 620 627 652 653 654 659 664 665 670 672 Apex 743 744 745 757 Archer 620 Audiovox 620 657 662 672 Bell amp Howell 590 669 675 Broksonic 562 659 661 748 752 Capehart 519 627 Citizen 506 516 523 524 525 526 590 652 654 657 658 680 727 Classic 659 Colortyme 573 627 652 654 660 667 668 671 674 679 Contec Cony 541 655 657 661 662 726 Craig 536 541 657 661 662 666 667 694 Crown 526 536 657 666 670 Curtis Mathes 506 516 526 573 590 641 645 650 652 654 658 659 660 664 665 667 668 670 674 680 703 708 Daewoo 505 524 526 529 530 531 573 652 653 654 658 659 663 664 665 670 672 674 684 698 719 727 Daytron 526 627 652 654 658 665 670 672 Dell 772 773 774 Dimensia 645 650 DISH Network 742 763 Dixi 566 620 Dumont 501 627 652 Echostar 722 Electrohome 526 573 651 652 654 656 659 660 665 670 709 728 Emerson 526 534 536 541 573 590 627 636 642 648 652 654 655 657 658 659 660 661 662 665 666 667 669 670 677 679 682 692 696 699 720 Envision 506 573 652 654 660 664 Fisher 542 590 683 Fujitsu 534 682 694 Funai 534 541 657 661 662 677 682 694 GE 508 509 543 544 630 645 646 650 651 652 654 659 661 663 665 667 668 670 673 676 690 691 698 701 715 716 725 728 742 763 Goldstar 505 523 526 545 546 566 573 652 653 654 655 656 658 659 660 664 665 670 671 693 730 747 Gradiente 660 671 Granada 627 670 671 Grundig 670 673 Hallmark 627 652 654 659 Harmon Kardon 561 659 Hinari
43. 25 2006 1 30 PM Parental Controls Creating or Changing Channel Locks CREATING OR CHANGING CHANNEL LOCKS You can lock any channel including Pay Per View and over the air channels This type of lock keeps anyone from viewing these channels unless they enter the correct password password if requested Parental Controls 5 9 Press MENU Select channel s you want locked Select Done and select Parental Controls 1 Press MENU and select Parental Controls 5 2 lf the receiver is locked enter the password using the NUMBER PAD The receiver dis plays stars as you enter the digits of the password Select OK 3 Select Channel Locks 4 Highlight and select each channel that you want to lock or unlock Press UP or DOWN ARROW to highlight the channel You can also move to each channel number using the NUMBER PAD If the checkbox next to the channel has a checkmark the channel is locked 5 Select Done Make sure the receiver is locked as described on page 43 LOCKING OR UNLOCKING PAY PER VIEW CHANNELS This locks all Pay Per View channels This type of lock keeps anyone from viewing these channels by using the UP or DOWN ARROWS or the remote control NUMBER PAD You also can lock individual Pay Per View channels by using channel locks Enter password Parental Co if requested ntrelm Select Lock Press MENU or Unlock Confirm you and select P
44. 7 TV 116 TV DVD Combo 118 TV VCR Combo 118 VCR 117 Device Codes Scan 64 Le Diagnostics 100 Dish Antenna 91 DISH Network Account 4 DishHOME 6 Dolby Surround Sound 78 Dual Mode 11 DVD Player Codes 118 DVD VCR Combo Codes 118 F Factory Defaults 80 Favorites Lists 13 38 111 Finding a Program to Watch 5 Front Panel 19 47 H HDTV Digital Audio Video Connections 84 Hiding Adult Content 46 Highlighting Options in a Menu 20 Improving Receiver Control 58 Adjusting the Remote Antenna 60 Changing the Address for Remote Control 2 Blue 58 E e ColorIX fm Page 130 Tuesday August 1 2006 3 30 PM Checking the Remote Control Address 59 Installing a UHF Attenuator 61 Inactivity Standby 81 Installing a UHF Attenuator 61 K Keyboard Virtual 22 L Languages Changing 76 Limited Mode 62 List of Choices in Menus 21 Locking Pay Per View Channels 45 Locking the Front Panel 47 Locks Parental Controls Channel Locks 45 Creating or Changing a Password 43 Hiding Adult Content 46 Locking and Unlocking the Front Panel 47 Locking and Unlocking Your Receiver 43 Locking and Unlocking Pay Per View Channels 45 Locking and Unlocking the Front Panel 47 Ratings Locks 44 Locks Parental Controls 42 Low Battery Warning 15 Manual Timer 55 Menus 20 Canceling a Procedure 21 Highlighting Options 20 List of Choices 21 Open and Close 20 Selecting Options
45. 81 685 CurtisMathes 554 592 594 605 607 675 677 678 679 683 Daewoo 506 534 546 547 559 588 Daytron 546 Denon 686 Dimensia 607 Dumont 549 Electrohome 512 676 Emerson 505 506 508 509 511 512 534 559 568 588 590 618 676 678 Finlandia 549 Finlux 549 556 588 Fisher 548 549 581 584 588 608 610 Fuji 678 Funai 588 Garrard 588 GE 550 551 552 554 572 591 605 607 675 678 679 GoVideo 557 558 620 685 Goldstar 592 594 676 747 Goodmans 585 589 Gradiente 588 Granada 549 581 Grundig 556 Harmon Kardon 568 592 Harwood 681 Hinari 589 Hitachi 536 538 539 540 588 595 597 680 682 686 ITT 518 JCPenney 554 581 591 592 594 595 600 674 675 676 678 679 680 681 685 686 Jensen 595 680 682 JVC 561 562 563 581 592 594 600 674 682 686 Kenwood 562 581 592 594 600 674 677 682 683 KLH 681 Kodak 676 678 Lloyds 683 Logik 589 681 685 Luxor 518 LXI 676 Magnasonic 685 Magnavox 527 533 554 556 678 679 685 Marantz 554 556 581 585 592 594 600 602 674 677 678 683 Matsushita 678 Memorex 507 533 549 554 566 581 585 588 608 675 676 678 686 MGA 512 567 568 Minolta 595 680 686 Mitsubishi 512 562 567 568 570 571 595 680 Motorola 678 MTC 544 588 675 685 Multitech 579 588 675 677 681 NAD 573 NEC 562 581 592 594 600 602 674 677 682 683 Nikko 676 Noblex 675 Olympus 678 Optimus 676 Optonica 585 Orion 506 Panasonic 523 554 598 614 628 633 678 679 685 747 Pentax 592 595 677 680 683 686 Pentex Research 594
46. E Orion 694 Osaki 612 Panasonic 508 509 510 512 566 644 651 662 663 668 672 673 676 685 689 698 700 716 734 747 761 765 Philco 505 506 525 536 568 573 610 651 652 653 654 655 656 659 660 664 665 666 669 671 672 674 677 723 724 729 Philips 525 566 651 652 655 656 671 690 723 724 729 770 Pioneer 502 548 576 636 637 648 652 654 663 665 708 Portland 505 526 573 652 654 658 659 664 665 670 727 Price Club 680 Prism 676 Proscan 645 646 650 668 691 725 742 763 Proton 513 519 526 536 585 627 652 654 655 659 660 665 666 668 670 Quasar 508 509 651 663 673 676 698 700 747 Radio Shack 526 541 607 612 645 661 662 663 668 670 698 Radio Shack Realistic 590 607 650 652 654 655 657 658 683 730 RCA 503 505 548 630 633 634 636 641 645 646 648 650 651 652 653 654 656 661 663 665 667 668 670 691 698 701 708 715 716 725 742 763 Realistic 590 645 Runco 501 Sampo 506 519 652 654 658 663 664 665 698 730 746 Samsung 505 506 516 523 526 566 573 612 627 647 652 653 654 655 656 658 659 664 665 667 669 670 679 680 704 717 730 738 755 Sansui 754 Sanyo 542 590 652 683 SBR 566 Schneider 566 Scott 526 534 541 600 652 654 655 657 661 662 665 670 677 682 696 701 Sears 523 534 542 563 590 595 601 604 617 627 631 635 645 646 650 652 654 656 659 661 668 670 682 683 688 691 703 725 726 Sharp 521 526 585 605 607 628 629 652 654 655 658 669 670 674 679 739 740 741 Signature 675 Solavox 612 Sony 500 578 640 670 690 758 Soundesi
47. EIVER CREATING OR CHANGING RATINGS LOCKS CREATING OR CHANGING CHANNEL LOCKS LOCKING OR UNLOCKING PAY PER VIEW CHANNELS HIDING ADULT CONTENT OR LOCKED CHANNELS LOCKING OR UNLOCKING THE FRONT PANEL e 222 book Page 42 Tuesday July 25 2006 1 30 PM Chapter 6 What are Locks WHAT ARE LOCKS Locks Parental Controls allow you to password protect programming based on ratings or on a channel by channel basis When you have locked the receiver e f you try to access a locked item or open the Locks menu the receiver displays a message prompting you to enter the password e The receiver allows you three attempts to enter the correct password If you fail to enter the correct password the receiver does not allow you to try again for several minutes e f you enter the correct password you can access the locked item or open the Locks menu e f you exit a locked item or close the Locks menu you must enter the password to access the item e If you want to enable the TV1 Out on the Modulator Setup screen see page 74 you must enter the password to continue Locks for programming on the TV1 outputs for the nearby TV are set using the TV1 menus Locks for programming for the TV2 outputs to remote TVs are set using the TV2 menus Locks set for TV1 programming are separate from locks set for TV2 programming The information in this chapter applies to locks set by either TV1 or TV2 m
48. EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY BY APPLICABLE STATE LAW NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES MAKE ANY WARRANTY EITHER EXPRESSED OR IMPLIED REGARDING YOUR DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT OR ANY SERVICES FURNISHED TO YOU ALL SUCH WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED AND EXCLUDED D INNO EVENT SHALL WE OUR THIRD PARTY BILLING AGENTS OR ANY OF OUR OR THEIR AFFILIATES HAVE ANY LIABILITY FOR SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT OR RESULTING FROM OUR FURNISHING OR FAILURE TO FURNISH ANY SERVICES OR EQUIPMENT TO YOU OR FROM ANY FAULT FAILURE DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT FURNISHED TO YOU E IT IS YOUR RESPONSIBILITY TO IMPOSE VIEWING RESTRICTIONS ON YOURSELF MEMBERS OF YOUR FAMILY AND HOUSEHOLD AND GUESTS AS YOU DEEM APPROPRIATE WE OUR THIRD PARTY BILLING AGENTS AND OUR AND THEIR AFFILIATES SHALL HAVE NO LIABILITY TO ANYONE DUE TO OR BASED UPON THE CONTENT OF ANY OF THE SERVICES FURNISHED TO YOU WARNING AGAINST PIRACY AND INFRINGEMENT A It is a violation of various U S federal and state laws to receive any Services or any portion of such Services without paying for them The penalties for violating such laws can include imprisonment and civil damage awar
49. F Pro remote control does not work well from far away When you press the remote control Power button to turn the receiver ON the receiver front panel Power light does not light up Possible Reason N A The remote control may be missing batteries the batteries may be incorrectly placed in the remote or the batteries may be weak or dead You may be using the wrong remote control 1 or 2 for the menus TV1 or TV2 you are trying to operate You may be experiencing interference from objects near your receiver antenna Other lights are too bright Remote control is not operating properly or the batteries are weak or dead The receiver power cord is not plugged into a power outlet or there may be a problem with the power The remote control s may not be set to the address es used by the satellite receiver You may be using the wrong remote control 1 or 2 for the menus TV1 or TV2 you are trying to operate If the receiver is in Single Mode the TV2 indicator will not light E What to Do Use the receiver front panel Control Buttons to control the receiver until you find the remote If the remote control is permanently lost or too damaged to use call the Customer Service Center to order a replacement If the batteries are missing or dead insert fresh AAA size batteries If the remote has fresh batteries check whether they are placed according to the label diagram If
50. H Network Account ABOUT YOUR DISH NETWORK ACCOUNT This section describes how to order your packages and provides information on how to find information about your DISH Network account Ordering Your Programming Packages Before you can enjoy your new receiver order your programming packages SYSTEM INFO 2 0000 0000 01 Turn your Press SYSTEM INFO on the Call 1 800 333 DISH and press POWER receiver make sure and request programming on the receiver you can see the System Information screen 1 Press POWER on the front panel to turn on the receiver Press SYSTEM INFO on the front panel to display the receiver s System Information menu on the nearby TV screen 3 Call 1 800 333 DISH 3474 and tell the Customer Service Center the system has been installed and you would like to begin receiving services A representative will explain the available program packages Give the representative information from the System Information screen as requested 4 Your services will be turned on via the satellite signal This process usually takes just a few min utes 5 Select DONE Where to Find Information on Your Account If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages be sure to have your account information handy and choose one of the following e Go to our website at www dishnetwork com my account e Pres
51. HDTV to display in the format you desire Some HDTVs will automatically adjust to the resolution setting of the receiver e Chapter 11 Two Color fm Page 87 Wednesday August 2 2006 1 00 PM Connections and Setup Connecting to the Remote TVs TV1 or TV2 CH 3 4 Out Use these instructions if you d like to connect your receiver to an SD television 1 Connect a coaxial cable from the CH 3 4 output on the receiver to the nearby TV s tuner port 2 Place the white CH 3 4 sticker on the cable near where the cable connects to the receiver the stickers are inside the front cover of this guide 3 Plug in the power cord for the receiver 4 Turn on the receiver with the front panel power button and make sure the TV1 indicator is lit 5 Turn on the nearby TV 6 Tune the TV to channel 3 Confirm that you are getting a picture from the receiver 7 f you do not see the Point Dish screen tune the TV to channel 4 Note If you want to change the channel that the CH 3 4 port provides to your TV see Changing the TV1 and TV2 Output Channels on page 37 8 Place one of the channel stickers 3 or 4 near or on your TV The stickers are located in the inside front cover of this guide CONNECTING TO THE REMOTE TVs TV1 OR TV2 This section describes how to connect the receiver CH 21 69 Out connection to the cable ready remote TV located in another room away from the receiver You can use these
52. July 25 2006 1 30 PM ee Parental Controls Locking or Unlocking the Front Panel LOCKING OR UNLOCKING THE FRONT PANEL This lock keeps anyone from using the front panel buttons unless they enter the correct password but it does not lock the remote control buttons This option is only available on TV1 menus Lock Front Panel Buttons Y Enter password Select Front Panel if requested Lock or Unlock Select Yes to lock Press MENU or unlock your receiver and select Parental Controls 1 Press MENU and select Parental Controls 5 2 lf the receiver is locked enter the password using the NUMBER PAD The receiver dis e plays stars as you enter the digits of the password Select OK 3 Select Front Panel Lock to lock or unlock the front panel 4 Select Yes To activate the Front Panel Lock lock the receiver as described on page 43 ee e 222 book Page 48 Tuesday July 25 2006 1 30 PM Chapter 6 Tips TIPS e the receiver displays a message prompting you to enter a password the receiver is locked e f you want to unlock the receiver or any specific lock use the password for the TV output you re watching For example use TV1 s password to unlock TV1 s locks and TV2 s password for TV2 s locks e When you lock a rating you also lock all other more restrictive ratings For example if you lock PG
53. Pay Per View Live Operator Fee 5 00 Digital Video Recording receiver 24 98 ere oU SES 25 00 Equipment Rental Fee monthly per leased receiver 5 00 Returned Payment 10 00 Late Payment 5 00 Service Access Fee monthly 5 00 Live Operator Payment Fee 5 00 Smart Card Replacement Fee 50 00 ONSET FSCS RR EEUU TT 2 00 Transaction 5 00 In the event billing is provided through a third party billing agent the above fees may differ F Different or other payment and billing terms and conditions may apply when billing is provided through a third party billing agent including without limitation a local telephone company See Section 9 F below CANCELLATION OF SERVICE A Your Services will continue until cancelled or disconnected as provided herein Unless previously disconnected your subscription will be automatically renewed unless and until you contact us to cancel it as provided in the next paragraph B You have the right to cancel your Services for any reason and at any time by notifying us via telephone via e mail or in writing at the phone number e mail address or mailing ad
54. RECOVER will tune the TV to the specific channel for example channel 60 b ej e SN em e 222 book Page 70 Tuesday July 25 2006 1 30 PM Chapter 9 Sending Discrete Power On and Off Removing the Recover Button Channel Programming The following instructions describe how to reset RECOVER to restore satellite TV viewing by tuning your TV or VCR to channel 3 4 and other inputs 2 3 Press STAR Press the Zero button 3 times Press and hold the Fe TVM il all ode button until a will flash 3 times Mode buttons light up button will flash SENDING DISCRETE POWER ON AND OFF Installers use Remote control discrete power ON and power OFF IR commands when programming macro commands into universal remotes Using an ON only or OFF only command is more effective than a toggle ON OFF command when trying to make sure the e satellite receiver is reliably in one state or the other To use discrete power commands 4 complete the following Or ue 5 pu POWER Press VOLUME UP Press any Say until all mode for discrete power on button buttons light up or press VOLUME DOWN end this Program the for discrete power off procedure remote control e 222 book Page 71 Tuesday July 25 2006 1 30 PM Remote Controls Tips IPS e If using a specific channel for T
55. Reference Troubleshooting Tables TROUBLESHOOTING TABLES Use these tables if you have problems using the system Look in this section for a description of the problem before calling the Customer Service Center Many problems arise from basic misunderstandings of how the system works especially when you are just becoming familiar with it These tables cover many problems usually with a simple solution for each one To solve a particular problem do the following Review the section in this Guide that relates to the problem If you cannot find a solution then find the section in the following tables that relates to the problem e Read the What s Happening column until you find the problem e Read the information in the Possible Reason column e Try each of the suggested solutions in the What to Do column Sometimes resetting the receiver can fix a minor problem See Resetting Your Receiver on 116 Make sure your TV is tuned to the correct channel or input Use RECOVER as described on 56 Make sure your remote control has fresh batteries If you see the Remote Battery Low warning on your TV screen it s time to change the batteries Follow the instructions on page 28 Make sure your receiver is connected to an active telephone line See the instructions on page 38 Check for anything that might be blocking the satellite signal for example tree branches snow etc For more information call the Customer Service Center at 1 800 333
56. Resetting the receiver to factory default settings also discards all Favorite Lists except the All Chan All Sub and All HD lists If you have set any locks on the receiver and the receiver is locked these locks will be kept If the receiver is unlocked any such locks will be lost You cannot reset the receiver to default settings to discard a password you have forgotten No one but a Customer Service Representative can reset the receiver to bypass a receiver lock 1 Press MENU select System Setup 6 and then Factory Defaults 6 The receiver displays a Warning message to confirm that you want to reset the receiver s preferences 2 Select Yes e Chapter 10 Two Color fm Page 81 Tuesday July 25 2006 3 15 PM Receiver Customization Scheduling Receiver Updates SCHEDULING RECEIVER UPDATES The receiver comes scheduled to update the Program Guide at 3 00 am every day This section describes how to change the Updates settings Keep this feature enabled so that your Program Guide and software remain current Note This feature does not interfere with scheduled timers 2 3 Activation Time Set Select Enable Select a OF time Select Done Updates Disable Press MENU and AM or select Preferences PM then Updates INACTIVITY STANDBY 4 If your receiver is on for a preset period of time without any activity for example no channel chan
57. T CHANGES TO OR REPLACEMENT OF THESE TERMS AND CONDITIONS PLEASE NOTIFY US IMMEDIATELY AND WE WILL AT OUR OPTION CANCEL YOUR SERVICES OR ALLOW YOU TO CONTINUE TO RECEIVE YOUR SERVICES UNDER THE TERMS AND CONDITIONS OF YOUR IMMEDIATELY PRIOR RESIDENTIAL CUSTOMER AGREEMENT IF YOU ARE A NEW DISH NETWORK CUSTOMER YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH NETWORK SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT AND ITS TERMS AND CONDITIONS WILL BE LEGALLY BINDING UPON YOU IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER WE WILL NOTIFY YOU OF ANY CHANGES TO OR REPLACEMENT OF THE TERMS AND CONDITIONS OF THIS AGREEMENT AND YOUR CONTINUED RECEIPT OF DISH NETWORK SERVICES FOLLOWING RECEIPT OF SUCH NOTICE SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGED OR REPLACED TERMS AND CONDITIONS AND THEY WILL BE LEGALLY BINDING ON YOU e Appendix Two Color fm Page 122 Tuesday July 25 2006 3 06 PM Appendix Residential Customer Agreement 1 THE DISH NETWORK SERVICE A Services Defined For purposes of this Agreement the term Services shall mean all video audio interactive and other programming services and all other services that are currently available from DISH Network whether subscription based pay per view based or otherwise and that we may provide to consumers in the future B Changing Your Programming Selection Unless otherwise specified in this Agreement or the
58. Tables Timers What Is Happening Possible Reason What to Do You set an event timer e The program may have e Use the Start 1 min early option to start any event The event timer misses the started a little earlier than timer one minute early except for a Pay Per View beginning or the end of a scheduled or it may have run event program over its scheduled ending ime Use a manual event timer to start any event timer at the times you set yourself except for a Pay Per View event Hearing A Program What Is Happening Possible Reason What to Do The receiver front panel Power You may have muted the Check the volume level on the TV or audio light is on and there is a good sound or set the volume so device Turn off the mute or turn up the volume picture on the TV set but you low that you cannot hear it as required do not hear any sound The audio connections may Check the audio connectors and cables from the not be properly connected receiver to the TV or the sound system e Check the TV speakers or the sound system In the Dolby Digital menu select Dolby Digital KZ PCM for the audio output If your decoder You have selected Dolby amplifier will not accept Linear PCM digital input Digital Only when there is no use the analog connections instead Dolby Digital soundtrack You hear a foreign language You may have setthe receiver Use the Alternate Audio Language menu to with a program to select an alternate au
59. Two Color fm Page 23 Tuesday July 25 2006 3 02 PM Receiver and Remote Controls Tips E E e You can use the Front Panel Locks to prevent the mode from being changed accidentally See page 47 for instructions e The only way to turn off the TV2 outputs is by using POWER on Remote Control 2 e In Dual Mode Remote Control 1 is used to control TV1 menus on the nearby TV Remote Control 2 is used to control TV2 menus on the remote TV s e f you do not do anything in a menu for several minutes the menu automatically closes This will discard any changes you made and display the program you were watching e To use Remote Control 2 be sure to attach the UHF Remote Antenna See page 15 for details e Remote Control 2 press FORMAT to change the aspect ratio display shape of HD channels displayed on remote TV s QUESTIONS e Why put the receiver in Single Mode So you can use the PIP functions While the receiver is in Single Mode you can watch the same program on all the TVs connected to the receiver e Chapter 02 Two Color fm Page 24 Tuesday July 25 2006 3 02 PM ep Chapter 2 Questions Notes T E ee 222 book Page 25 Tuesday July 25 2006 1 30 PM Watching TV The receiver is on channel 414 but you want to change the channel to 210 How do you change the chann
60. ULT CONTENT OR LOCKED CHANNELS 46 LOCKING OR UNLOCKING THE FRONT PANEL 47 ee TOC Two Color fm Page Tuesday July 25 2006 2 51 PM Table of Contents 10 Interactive TV DISHHOME 50 CUSTOMER SUPPORT 50 Timers TIMERS 52 USING THE TIMERS LIST 54 SETTING UP AN AUTOMATIC TIMER 54 SETTING UP A MANUAL TIMER 55 DELETING A TIMER 56 OVERLAPPING TIMERS 56 Remote Control Setup IMPROVING RECEIVER CONTROL 58 CONTROLLING OTHER COMPONENTS 61 THE RECOVER BUTTON 68 SENDING DISCRETE POWER ON AND OFF 70 Receiver Customization USING SHARED 74 MODULATOR SETUP 74 USING CALLERID 75 CHANGING LANGUAGES 76 UsiNG CLOSED CAPTIONING 77 USING DOLBY SURROUND SOUND 78 CHANGING THE PROGRAM GUIDE ORDER 79 CHANGING THE GUIDE DISPLAY 79 RESETTING TO FACTORY DEFAULTS 80 SCHEDULING RECEIVER UPDATES 81 INACTIVITY STANDBY 81 TOC Two Color fm Page Tuesday July 25 2006 2 51 PM ee Table of Contents 11 Connections and Setup CONNECTING TO THE NEARBY TV TV1 84 CONNECTING TO THE REMOTE TVs TV1 oR TV2 87 CONNECTING TO YOUR DISH ANTENNA 91 CONNECTING THE PHONE LINE 92 CONNECTING A VCR TO THE REMOTE TV 94 CONNECTING OVER THE AIR ANTENNA 95 USING TROUBLESHOOTING Toors 100 Reference TROUBLESHOOTING TABLES 104 REMOTE CONTROL DEVICE CODES 116 Appendix 119 m Index 129
61. V2 for example channel 60 TV2 s remote control must be programmed with a TV2 channel input before you can use RECOVER e Place the channel sticker on the remote TV and write down the channel you use to watch DISH Network programming The stickers are inside the front cover of this guide e f you don t want to accidentally change channels on your TV or VCR try programming the remote control in Limited Mode as described on page 62 e sure you have a UHF antenna connected so you can use Remote Control 2 oee page 15 for instructions QUESTIONS e My remote doesn t control my receiver or other components What should do Putthe remote control is in the correct mode page 62 Check the batteries page 15 Check the remote control address pages 59 and 65 Check the UHF antenna page 15 Adjust the UHF antenna page 60 e Why does my receiver change channels or display menus at random Your neighbor may have their remote control set on the same address Change the address on your remote control and receiver as described on page 58 If that doesn t help you may have to install a UHF attenuator as described on page 61 222 book Page 72 Tuesday July 25 2006 1 30 PM ig Chapter 9 Questions Notes 72 e ee Chapter 10 Two Color fm Page 73 Tuesday July 25 2006 3 15 PM Receiver Cus
62. able Set all of your remote TV s to the channel mode Air or Cable you wrote in step 5 Tune all of your remote TV s to the channel s you wrote in step 5 This is the channel you will use to receive your satellite programming Connect CH 21 69 Out on the receiver to your existing wall cable outlet using a coaxial cable Note If you do not have an existing in home cable system you will need to run coaxial cable to each TV in other rooms If this is too difficult you may want to contact a professional to do this installation Place the yellow sticker on the CH 21 69 Out cable near where the cable attaches to the receiver The stickers are located inside the front cover of this guide Turn on the nearby TV the TV that gets programming from the TV1 outputs Make sure the receiver s green TV1 indicator is on Press MENU Select System Setup 6 Installation 1 and then Modulator Setup 5 With the Modulator Setup screen displayed on the nearby TV use Remote Control 1 to do the following a Under TV2 Out or TV1 Out select either Air for over the air channel numbers or Cable for cable channel numbers based on what you wrote down in step 5 b Under TV2 Out or TV1 Out use the UP and DOWN ARROWS to change the modu lator channel to the one you wrote in step 5 C Select Done Note for TV1 Out If you locked the receiver a message will display asking you to enter your password For some TVs you must run a channel s
63. abled Caller ID Screens When you receive a call you will see a Caller ID popup screen TUE 3 19 John Doe 6 25 pm 123 555 2546 eso Incoming You can select OK to eliminate the message If you do nothing it will disappear after 20 seconds If you are using a menu when a call comes in you will see a different Caller ID popup screen lt Incoming Call E Setting Up Caller ID Display Use these instructions to enable or disable Caller ID Enable Caller ID Disable Caller ID Select Enable Caller ID or Disable Caller ID Select Done Press MENU and select System Setup then Installation then Caller ID e Chapter 10 Two Color fm Page 76 Tuesday July 25 2006 3 15 PM ep Chapter 10 Changing Languages Using Caller ID History Use the following instructions to view and delete numbers from your Caller ID History 2 3 John Smith 303 555 1213 Fred Jones 123 555 8514 Homer Simpson 222 555 1245 lultimedia Dl E S System Setup 6 Scroll through list Select Delete Caller ID History 4 Jt Select Done Clear List Press MENU and select System Setup then Caller ID History You may be able to change the language of some programs An alternate language may er not be available for all programs Some programs such as movies indicate at the KZ beginning whether an alt
64. agreement s if any between you and DISH Network including without limitation any installation agreement or customer agreement s if any applicable to the promotion s pursuant to which you are receiving Services and or Equipment and except as provided to the contrary herein all such written agreements shall remain in full force and effect Except as expressly set forth in this Agreement to the contrary any and all prior DISH Network Residential Customer Agreements are hereby replaced and superseded in their entirety by this Agreement and such prior DISH Network Residential Customer Agreements shall be of no further force or effect whatsoever In the event of any conflict or inconsistency between the terms and conditions of this Agreement and any customer agreement s applicable to the promotion s pursuant to which you are receiving Services and or Equipment the terms and conditions te of such customer agreement s shall be controlling In the event of any ambiguity between the terms and conditions of this Le Agreement and any customer agreement s applicable to the promotion s pursuant to which you are receiving Services and or Equipment DISH Network shall have the sole and exclusive authority to interpret and or make a final determination in its sole discretion concerning any issue arising from such ambiguity STAYING LEGAL Title 47 Section 605 e 4 United States Code U S C makes it a federal crime to modify this receiver to
65. al the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact DISH Network at 1 800 333 DISH 3474 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved There are no user serviceable parts inside Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Compliance Information Statement EchoStar Technologies Corporation 94 Inverness Terrace East Englewood CO 303 706 4000 declares that This device complies with Part 15 of the FCC Rules Operat
66. al Information For example if the TV code is 570 the AUX mode button flashes once quickly indicating O for TV pauses flashes five times pauses flashes seven times pauses and flashes once quickly For example if the receiver address is 3 the AUX mode button flashes three times For example if the TV code is 570 the AUX mode button flashes once quickly indicating O for TV pauses flashes five times pauses flashes seven times pauses flashes once quickly and then flashes once indicting Limited Mode control is set up as described on pages 61 and 67 press the AUX mode button to set the remote to AUX mode The AUX mode button will stay lit for two seconds to show you ve set the remote to AUX mode Make sure to keep the remote in AUX mode to use the following buttons To use the features described in this section make sure you are in AUX mode by pressing the AUX Mode button Power Top button turns the tuner amplifier on and off Volume amp Mute Buttons Control tuner amplifier volume Programming required Press this button for AUX Mode Arrows Select Buttons Channel up down with the Arrow buttons Change tuner amplifier inputs with the Select button CANCEL e 1n E TV E SA 222 book Page 67 Tuesday July 25 2006 1 30 PM Remote Controls Controlling Other Components Switching Between TV and Device Volume Adjustment When
67. all my receivers Order on each receiver one at a time with the remote control Make sure an active phone line is connected to each receiver e Order the event over the phone 1 877 DISH PPV 347 4778 Charges may apply Order the event online at www dishnetwork com ppv Order the event over the phone at 1 800 333 DISH Charges may apply e ordered a Pay Per View but can only see it on one receiver Some Pay Per View programs are restricted to one receiver per account e Will be charged more than once for ordering the same Pay Per View two or more receivers If you re using the remote control you won t be charged more than once as long as it is the same exact event for example at the same time or All Day events e Why doesn t my Program Guide show any Pay Per View channels You may be using a Favorites List that doesn t include Pay Per View channels Press GUIDE to open the Program Guide and then press GUIDE again until you see All Chan in the upper left corner of the Program Guide See Chapter 5 Favorites Lists on page 37 for more information on using Favorites Lists You may have Pay Per View channels locked and hidden See Chapter 6 Parental Controls on page 41 e Why are some Pay Per View programs blacked out Sporting events and other programs are sometimes blacked out because of local restrictions e Why did my all day Pay Per View program shut off while was watching it The all d
68. allen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids such as vases shall be placed on the apparatus E Y lt gt a 222 book Page vi Tuesday July 25 2006 1 30 PM Safety Note to Satellite TV System Installer This reminder is provided to call the satellite TV system installer s attention to Article 820 40 of the National Electrical Code NEC that provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical 4 Satelite Dish Coaxial Cable from Satellite Dish Ground Clamp E Electric Service Equipment Unit T A Power Service Grounding M Electrode System Grounding Conductors NEC Art 250 Part NEC Section 810 21 Antenna Discharge 4 Ground Clamps Operate the receiver using only the type of power source indicated on the marking label Unplug the receiver power cord by gripping the power plug not the cord Do not overload wall outlets or extension cords as this can result in a risk of fire or electrical shock Never insert objects of any kind into the receiver through openings as the objects may touch dangerous voltage points or short out parts This c
69. alls and other solid objects To use Remote Control 2 to control the receiver you must attach the UHF antenna to the receiver back panel see page 15 Remote Control 2 uses IR signals to control other devices programmed into the remote You must point the remote control directly at these devices with no objects blocking the line of sight This remote control is identified by the blue number 2 at the bottom of the remote control SZ a se 02 Two Color fm Page 15 Tuesday July 25 2006 3 02 PM Receiver and Remote Controls Remote Controls Remote Control Batteries The remote control comes with AAA batteries When you replace old batteries you should replace all of the batteries Use batteries of the same kind for example alkaline or carbon zinc Don t mix batteries of different kinds Alkaline batteries last longer 1 Press down on the top of the battery cover and slide the cover off 2 Take out all of the old batteries 3 Putthe new batteries in Make sure you match the plus ends with the plus markings on the battery case 4 Slide the cover back into place Low Battery Warning When you see a low battery warning message on your screen below the Program Banner the batteries in your remote control are weak and need to be replaced e B TUE 3 19 White Waters e 6 25 6 00 pm 9 30 pm 301 HBO2E List Fam Remote Battery Low Here s a h
70. ange channels or video inputs to get back to watching satellite programming This procedure works only if you have accidentally changed the TV channel or video input It does not recover lost satellite signal See Troubleshooting on page 104 for information on solving problems Note The remote must be programmed to control the TV and VCR if applicable for RECOVER to work as described Note RECOVER will first try to tune your TV to channel 3 then channel 4 and then other video inputs with each press of RECOVER You may need to press RECOVER up to 30 times to recover your satellite TV video If RECOVER is programmed to a specific channel see page 69 RECOVER will tune the TV to the specific channel for example channel 60 SZ em a 222 book Page 69 Tuesday July 25 2006 1 30 PM Remote Controls The Recover Button Programming the Recover Button for Remote Control 2 When your Remote Control 2 is shipped from the factory RECOVER is set up to restore satellite TV viewing by tuning your TV or VCR to channel 3 4 and other inputs However to use RECOVER with your remote TV or VCR you need to program RECOVER with the specific channel for example channel 60 that you use to watch TV2 programming The following instructions describe how to program RECOVER to tune your remote TV or VCR back to a selected channel 2 3 s Press Press and hold the STAR TV Mode button u
71. apter 11 Connecting a VCR to the Remote TV CONNECTING A VCR TO THE REMOTE TV A Q N 2 The diagram below provides example of how to connect VCRs to your satellite TV system iem 189 9 9 For this installation always leave your VCR powered on so that the TV can receive satellite programming If you turn off your VCR your TV will not be tuned to the correct channel to receive satellite programming Note Connecting your TV directly to the satellite receiver provides the best audio and video quality Connect the tuner input of the remote VCR to an existing wall cable outlet using a coaxial cable Connect a coaxial cable from the output on the VCR to the remote TV s tuner port Plug in and turn on the remote VCR and TV Tune the remote VCR to the remote TV channel that you use to watch satellite TV programming for example channel 60 as set on page 89 Write the channel number you tuned your VCR to in the previous step on one of the TV2 channel stickers Place the sticker on or near the VCR This sticker will remind you which VCR channel to use to watch satellite programming The stickers are located in the inside front cover of this guide Set the VCR output to channel 3 or 4 Tune the remote TV to the same channel that you set your VCR to in step 6 Write the channel number you tuned your TV to in the previous step on one of the TV2 channel stickers Place the sticker on or near the TV This sticker
72. arental PPV want to lock or Controls unlock the channels by selecting Yes Y lt gt a 222 book Page 46 Tuesday July 25 2006 1 30 PM Chapter 6 Hiding Adult Content or Locked Channels 1 Press MENU and select Parental Controls 5 2 If the receiver is locked enter the password using the NUMBER PAD The receiver dis plays stars as you enter the digits of the password Select OK 3 Select Lock PPV or Unlock PPV 4 Select Yes Make sure the receiver is locked as described on page 43 HIDING ADULT CONTENT OR LOCKED CHANNELS When you hide adult channels or locked channels you prevent the Program Guide Themes lists and the Browse Banner from displaying adult channels It also prevents anyone from choosing these channels by using the UP or DOWN ARROWS or the remote control NUMBER PAD 1 2 9 Enter password 5 pt 3 if requested or ee Hide Locked 8 Confirm you Select Hide want to hide or Press MENU or Show Adult show the channels and select Parental or select by selecting Yes Controls Hide or Show Locked Press MENU and select Parental Controls 5 If the receiver is locked enter the password using the NUMBER PAD Select OK select Hide Adult or Show Adult A Q N na Select Yes Make sure the receiver is locked as described on page 43 e 222 book Page 47 Tuesday
73. ary to DISH Network You agree that you will not try to reverse engineer decompile or disassemble any software or hardware contained within any receiver or Smart Card Such actions are strictly prohibited and may result in the termination of this Agreement disconnection of your Services and or legal action F To optimize the operation of your Equipment you must continuously connect each DISH Network receiver on your account to your same land based telephone line Failure to connect each receiver to your same land based telephone line may result in interruption or disconnection of Services G If your Equipment is stolen or otherwise removed from your premises without your authorization you must notify our Customer Service Center by telephone or in writing immediately but in any event not more than three 3 business days after such removal to avoid liability for payment for unauthorized use of your Equipment You will not be liable for unauthorized use that occurs after we have received your notification E PS T e Appendix Two Color fm Page 125 Tuesday July 25 2006 3 06 PM Appendix Residential Customer Agreement H You are licensed to use the software provided in your DISH Network receiver s as updated by DISH Network from time to time solely in executable code form solely in conjunction with lawful operation of the DISH Network receiver s that you purchased or leased and solely
74. ate mode button until all the other mode buttons light up and then let go of the button The mode button flashes 2 Press the Pound button twice Watch the mode light to determine your code The mode button flashes the number for each digit of the device code with a pause between the groups of flashes A quick flash is for zero Press POUND E twice Watch the Mode button and count the flashes Additional Information For example hold TV for a TV until all of the other mode buttons light When you let go TV will flash For example if the code is 570 the mode button flashes five times pauses flashes seven times pauses and flashes once quickly e 222 book Page 66 Tuesday July 25 2006 1 30 PM Chapter 9 Controlling Other Components Instructions For AUX mode The first group of flashes tells you what the AUX mode controls A quick flash zero before the three digit code is for a TV one regular flash is for a VCR and two flashes is for a tuner or amplifier For a satellite receiver programmed in AUX mode The AUX mode button will flash the same number of times as the address number For Limited Mode If you have programmed a TV or VCR in Limited Mode the mode button flashes once at the end of the flash sequence Controlling a Tuner Amplifier Use the following remote control buttons to control a tuner or amplifier When the remote Addition
75. ay events run from 3 AM to 3 AM Mountain Time 222 book Page 36 Tuesday July 25 2006 1 30 PM ig Chapter 4 Questions Notes 36 222 book Page 37 Tuesday July 25 2006 1 30 PM ee Favorites Lists Chapter Setting Up Your Favorites Lists e One of the benefits of DISH Network is that you have access to many channels However 4 the number of channels make it difficult to find something to watch When you read this chapter you ll learn how to set up and use Favorites Lists The information in this chapter shows you how to fit your favorite channels into neat organized lists e WHAT ARE FAVORITES LISTS e CREATING OR CHANGING FAVORITES LISTS e NAMING FAVORITES LISTS USING FAVORITES LISTS e 222 book Page38 Tuesday July 25 2006 1 30 PM Chapter 5 What are Favorites Lists WHAT ARE FAVORITES LISTS Favorites Lists are lists of your favorite channels You can create and change the lists yourself adding and removing channels as you wish Your favorite channels can be grouped into up to four lists for TV1 and four lists for TV2 in Dual Mode e When using a Favorites List the Program Guide and Browse Banner display only the channels in that Favorites List Also when you use the remote control UP or DOWN ARROW to change channels the re
76. ble TV service enters the house Disconnect the cable TV service cable or antenna cable from the splitter input if necessary Make sure the disconnected cable is capped or otherwise protected from the weather Disconnect the cable coming from the receiver CH 21 69 Out port from the splitter If you do not know which cable this is go to the next step Otherwise go to step 20 If you have multiple TVs on the cable system do the following to determine which cable on the splitter is coming from the receiver e If you have at least some picture on your TV s turn all remote TVs connected to the cable system Disconnect and reconnect each cable one by one observing what happens to the TV s When all remote TVs lose the signal you have disconnected the receiver s cable If only some or one TV loses the signal then you have disconnected a cable from the TV s e above step does not work disconnect one of the output cables and connect to the splitter input If you do not see a picture connect the cable back to its output Repeat this step on every connection until you get a picture on the remote TV s Reconnect the receiver s cable to the input of the splitter Make sure you have a good picture on your remote TV s If desired to remind you of which TV channel your satellite programming is on write the channel number you wrote in step 5 on a blank channel sticker and place it on or near your remote TV s The stickers are insi
77. broadcasts pick these channels since they fall into the range below for cable channels Make sure these three channels on other remote TVs also do not pick up broadcasts e Air Mode Select a channel between 21 and 69 if your TV s will be set in Air Mode e Cable Mode Select a channel between 73 and 125 if your TV s will be set in Cable Mode Note The remote TV s will have to be set to the same channel mode either over the air or cable channel mode for this installation See your TV user s guide for instructions on how to set your TV to over the air or cable channel modes Pick the channel in the middle of the three you selected in step 3 Write that channel down in the blank provided in step 5 For example if the three channels you picked in the preceding step were air channels 60 61 and 62 pick channel 61 and write it in space provided step 5 E e Chapter 11 Two Color fm Page 89 Wednesday August 2 2006 1 00 PM 10 11 12 13 14 15 Connections and Setup Connecting to the Remote TVs TV1 or TV2 If your TV is in over the air mode for the channels you picked in step 4 circle Air below If your TV is in cable mode for the channels you picked in step 4 circle Cable below If you are using these instructions for TV1 and TV2 pick different channels for example Channel 60 for TV1 and Channel 64 for TV2 TV1 Channel _ 2 Channel _ Air C
78. can so that the TVs will find and display the selected channel from the receiver Run channel scan on all remote TV s if available oee your TV user s guide for instructions Confirm that you see a picture from the receiver on your remote TV s e f your picture looks good go to step 21 e Chapter 11 Two Color fm Page 90 Wednesday August 2 2006 1 00 PM Chapter 11 Connecting to the Remote TVs TV1 or TV2 16 17 18 19 20 21 e If your TV s do not have a picture or if itis not as clear as you would like it to be go to the next step You may need to change the cable connection on the splitter that sends the TV signal throughout your house The change that needs to be made is move the cable coming from the receiver CH 21 69 Out from the output of the splitter to the input of the splitter using the instructions that follow The following figure shows an example of what your splitter may look like Your splitter may look different The places where the splitter indicates Out refers to all TVs connected to your cable sys tem The places where the splitter indicates In refers to where the TV signal is fed into the splitter 15 DUT AWAY SPLITTER S 50 p 1 ERIT nmm FLT F 1 Input 4 Output 4 Way Splitter Le Find where the TV signal is distributed throughout your house It should be near where the ca
79. ceiver skips channels that are not on the list e The All Chan list contains all the channels including channels not in your current subscription You cannot make any changes to the All Chan list e The All Sub list contains all the channels in your subscription You cannot make any changes to the All Sub list except by changing your subscription e The All HD list contains all the HD channels in your subscription e Each Favorites List has a unique color the Program Guide You can give each list a name When you first get the receiver the four lists are named List 1 List 2 List 3 and List 4 The lists are empty until you add channels to them e When you put the receiver in Single Mode the Favorites Lists for only TV1 are e available However when you go back to Dual Mode the Favorites Lists for TV2 are available again 0 e f you choose a program using Themes or by entering a channel number using the remote controls the receiver tunes to the channel for that program whether or not that channel is on the active Favorites List e You can include over the air channels in your Favorites Lists if an over the air antenna is connected to the receiver See page 95 for instructions on connecting an over the air antenna e 222 book Page 39 Tuesday July 25 2006 1 30 PM Favorites Lists Creating or Changing Favorites Lists CREATING OR CHANGING FAVORITES LISTS You ca
80. ces your DISH Network receiver must be connected to a land based telephone line You may also order DISH Network special events and pay per view Services by calling the following toll free number 1 877 DISH PPV 3474 778 and using our automated system or speaking with a live operator at one of our Customer Service Centers A fee will apply for using our automated system Pay Per View Automated Fee or calling one of our Customer Service Centers Pay Per View Live Operator Fee E Private Home Viewing Only DISH Network provides Services to you solely for your private home viewing use and enjoyment You agree that no Services provided to you will be viewed in areas open to the public or in commercial establishments Services may not be rebroadcast nor performed nor may admission be charged for listening to or viewing any Services If we later determine that you utilized your Equipment or sold leased or otherwise gave possession of such equipment to a third party who you knew or reasonably should have known intended to use it to permit the viewing of te Services in a commercial establishment or any other area open to the public we may disconnect your Services and in addition to all other applicable fees you agree to pay us the difference between the price actually paid for Services and the full commercial rate for such Services regardless of whether we have or had the rights to distribute such Services in a commercial establishment
81. ch as a regularly scheduled program but the timer does not operate for a showing of the program You set up an event timer but the timer does not operate at all You stop the operation of an event timer for one showing of a program that is repeated such as a regularly scheduled program but the timer operates for the next showing You edit an automatic event timer The timer does not start or does not end according to the program for which you set the timer You try to set up a manual event timer The receiver displays an Error message The receiver does not display the program name for a manual event timer You must enter the password before you can create an event timer for a locked program You must order a Pay Per View event before you can create an event timer for it You already have set up the maximum number of event timers You may have set up a Reminder but what you should have set up is an Auto Tune VCR or Ext You may have set up a timer with an incorrect frequency You may have several timers set up for the same time Stopping the event timer applies only to the current showing of the program Editing an automatic event timer converts it to a manual event timer Such a timer starts and stops at the times you specify not the start and stop times of any specific program You may have tried to set a manual event timer with invalid start or stop times The receiver may not b
82. customer agreement s if any applicable to the promotion s pursuant to which you are receiving Services and or Equipment you may change your programming selection at any time by notifying us A fee may apply to such changes Transaction Fee In addition and without limitation you may be charged a monthly fee Service Access Fee if you fail to subscribe to one of the following DISH Network basic programming packages America s Top 60 America s Top 120 America s Top 180 Great Wall TV Package DISH Latino DISH Latino Dos DISH Latino Max America s Everything Pak Latino Everything Pak or any of their successor packages Some Services are only available if you purchase and maintain a minimum level of programming C Programming Availability Certain Services transmitted by us including but not limited to some subscription Services sporting events and broadcast network Services may be blacked out in your area of reception If you circumvent or attempt to circumvent any of these blackouts you may be subject to legal action You must be at least 18 years of age or the applicable age of majority where you reside in order to receive adult oriented programming services D Ordering Pay Per View You may order DISH Network special events and pay per view Services by using your on screen Program Guide and remote control unit to select the movies and other events we offer To receive the full functionality of DISH Network pay per view Servi
83. d monitor with e HDTV Digital Audio pesi Video cable 4 Connect an HDMI cable between the receiver and HDTV set or monitor 2 your receiver and TV using the front panel buttons 3 Confirm that you are getting a picture from the receiver Consult your HDTV user s guide if you need to change your HDTV to display from the HDMI input 4 f you do not see a picture see No Picture on the nearby TV on page 85 Refer to Setting Up to Display in HD on page 86 Note In most cases connecting the HDMI cable will provide plug and play control of the monitor s display resolution and other settings However your HDTV may require selecting a different format to display from the receiver during setup 5 Turn up the volume on your HDTV and confirm you have sound If you don t have sound your system may require you to connect audio red and white RCA type cables between the receiver Audio Outputs and audio input connections e Chapter 11 Two Color fm Page 85 Wednesday August 2 2006 1 00 PM Connections and Setup Connecting to the Nearby TV TV1 YPBPR Connections The YPbPr connections provide high quality video to your HDTV or HD monitor VIDEO Connect receiver and monitor with Turn monitor Confirm Connect receiver i and monitor with Audio cables and receiveron sound and and confirm volume YPbPr Component Bleue connections 1 Connect between the YPbPr co
84. de the front cover of this guide e Chapter 11 Two Color fm Page 91 Wednesday August 2 2006 1 00 PM Connections and Setup Connecting to Your Dish Antenna 22 Confirm Remote Control 2 or Remote Control 1 with a Green UHF Pro key sold sepa rately controls the receiver See for instructions 23 Program Remote Control 2 s or Remote Control 1 with a Green UHF Pro key sold sepa rately RECOVER to the channel you selected in step 5 See page 69 for instructions CONNECTING TO YOUR DISH ANTENNA MENU 1 2 SEE 6 Test 5 OK Installation 1 E As Point Dish Signa Select Check cmm Label Press MENU Switch then cables Select System Setup Test If okay Connect receiver then Installation then select OK to dish system Point Dish Signal Strength _ Check then Cancel Goran installation 1 Before you can begin connecting your receiver to your dish antenna you must first e complete the preceding sections on connecting your TVs to the receiver 2 Connect two RG 6 coaxial cables between the Satellite In 1 and Satellite In 2 ports on the receiver s back panel to two available ports on either the switch DISH Pro Plus Separator or LNBF in your existing system Note If you are installing your receiver into a system with DISH Pro or DISH Pro Plus LNBFs and or switches you can have as much as 200 feet of cable between the farthest LNBF
85. dio select the language that you prefer language The program may be in a foreign language Caller ID What Is Happening Possible Reason What to Do Caller ID is not working You do not have Caller ID Verify that Caller ID is a service provided by your service from your local phone local phone company company Your phone line is not Verify that you have connected the phone line to connected to the phone jack the phone jack on the back of the receiver on the back of the receiver You do not have the Caller ID Verify that you have enabled Caller ID page 75 option enabled e Reference Two Color fm Page 114 Tuesday July 25 2006 3 08 PM Reference Troubleshooting Tables Telephone for Voice Data FAX What Is Happening Possible Reason What to Do While you are making a telephone call you hear clicks You pick up the telephone to make a call but you do not hear a dial tone Your computer or facsimile FAX machine tries to send a FAX or modem transmission but fails Your computer or FAX machine was receiving a FAX or modem transmission butan error occurred The receiver may have tried to call the Customer Service Center to send Pay Per View purchase information When the receiver found that the telephone was busy it automatically disconnected The receiver was calling the Customer Service Center to send Pay Per View informatio
86. ditional Information 10 Ifthe code doesn t work repeatsteps3 Try every code listed for your brand until one through 9 with another device code works for your device from the tables 11 If you cant find a code that works try Setting Up Using Device Codes Scan that follows Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page 116 use this procedure to scan the remote control s memory for the device code In the instructions below the column on the left contains the instructions and the column on the right provides additional information 2 3 Press Press amp hold POWER Mode button Turn until all Mode device on buttons light up Instructions Turn the device on Press and hold the mode button until all the other mode buttons light up and then let go of the button The mode button flashes For AUX mode only Press 0 for a second TV or 1 for a second VCR or 2 for a tuner or amplifier Then press the STAR button Press POWER Qum C VOR 4 Press Up Press Turn device back on Down ARROW POUND and test to make until device turns off sure code works Additional Information Use the device s front panel buttons or its remote control For example hold TV for a TV until all of the other mode buttons light When you let go TV will flash This step is for programming which kind of dev
87. dress set forth in the first paragraph of this Agreement Please be aware that certain promotions have an optional or mandatory term agreement period and if you cancel your Services prior to the expiration of that optional or mandatory term agreement period certain early termination or cancellation fees may apply E PS T e Appendix Two Color fm Page 124 Tuesday July 25 2006 3 06 PM Appendix Residential Customer Agreement C In addition to all other rights that DISH Network may have to disconnect your Services DISH Network has the right to disconnect your Services at any time without providing notice to you if i you fail to pay any bill in full when it is due ii we receive confirmation that you have received Services or any part of the Services without paying for them iii you otherwise violate the terms and conditions of this Agreement or any customer agreement s applicable to the promotion s pursuant to which you are receiving Services and or Equipment iv you transfer encumber or relocate any leased Equipment unless you relocate such equipment as part of a residential move into an area within which you can permissibly continue to receive such Services v you assign or attempt to assign any of your rights duties or obligations under the terms and conditions of this Agreement or any customer agreement s applicable to the promotion s pursuant to which you are receiving Services and or
88. ds of up to 110 000 per violation B Title 47 Section 605 e 4 United States Code U S C makes it a federal crime to modify Equipment to receive encrypted scrambled television programming without payment of required subscriptions Conviction can result in a fine of up to 500 000 and imprisonment for five years or both Any person who procures Equipment that has been so modified is an accessory to that offense and may be punishable in the same manner Investigative authority for violations lies with the Federal Bureau of Investigation Equipment may incorporate copyright protection technology that is protected by U S patents and other intellectual property rights Use of such copyright protection technology must be authorized by Macrovision and is intended for home and other limited pay per view uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited GENERAL A Physical Address Change of Address When setting up your DISH Network account you agree to provide us with the physical street address where your Equipment will be located and your Services will be provided A post office box does not constitute a physical address and is not sufficient to meet this requirement You agree to give us prompt notice of your change of name mailing address physical address where your Equipment is located and telephone number You may do this by notifying our Customer Service Center by telephone or in writing a
89. e and check that all cable connections are tight and dry for outdoor cables If this does not work do the Check Switch test described on page 101 If you have authorized the receiver wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish screen is green and displays the word Locked as described on page 101 If not contact your installer to re aim the satellite dish If you have not authorized the receiver call the Customer Service Center at 1 800 333 DISH 3474 for help You must connect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at all times Remember that the program providers specify which programs are blacked out for which viewers not DISH Network You must buy a channel before you can tune to a program on that channel Call the Customer Service Center at 1 800 333 DISH 3474 to buy the channel or if you believe this message was displayed by mistake Sometimes these messages display by mistake If you subscribe to the channel reset the receiver page 100
90. e 222 book Page v Tuesday July 25 2006 1 30 PM Important Safety Instructions Read these instructions Keep these instructions Heed all warnings Follow all instructions e wy Do not use this apparatus near water Clean only with a dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions O Ah WN Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obso lete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Use only attachments accessories specified by the manufacturer 12 Unplug this apparatus during lightning storms or when unused for long periods of time 13 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled or objects have f
91. e TV is always in standard definition SD The Remote TV is also referred to as TV2 Remote Control 1 6 o IR Nearby TV Remote Control 2 UHF Pro 9 2 REA KEN Ex 9 i Remote TV You can tell your receiver is in Dual Mode because the Mode front panel indicator will light and the menu and other screens will display Dual Mode as shown below MODE C TUE 3 19 TUE 3 19 6 25 6 25 pm Dual Mode Dual Mode PS T SZ a se 02 Two Color fm Page 12 Tuesday July 25 2006 3 02 PM Chapter 2 Dual and Single Modes Single Mode Single Mode provides dual tuner receiver features like Picture in Picture PIP to all connected TVs e B Qo Remote Control 1 IR 66691019 i Nearby TV Remote Control 2 Remote TV UHF Pro XXX ios amp ey OE p 0 0 Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows this programming to be controlled by either remote control The format of the programming shown on the remote TV s is standard definition SD and high definition HD is shown only on the nearby TV You can tell you are in Single Mode because the Mode front panel indicator will light and the menus and other screens will display Single Mode as show
92. e able to display a program name for a manual event timer E To be able to set up an event timer for the program first enter the password To be able to set up an event timer for the event first order it To be able to set up a new event timer delete one of the event timers you set up earlier Remember that a Reminder just reminds you that the program is about to start An Auto Tune timer reminds you and tunes the receiver to the program A VCR timer reminds you tunes the receiver and starts the VCR An Ext reminds you and then starts recording on an external device e wp Remember that a Once event timer operates just one time A Mon Fri event timer operates Monday through Friday on the same channel at the same time A Daily event timer does the same Monday through Sunday A Weekly event timer operates once a week on the same channel at the same time Delete a timer To stop all operations of a repeated event timer you must delete the event timer Note The receiver deletes a Once event timer when it operates If you want an automatic event timer to start and stop according to a specific program avoid editing that event timer Review the rules on start and stop times for manual event timers Use the Program Guide or a printed schedule to find the program name PS T e Reference Two Color fm Page 113 Tuesday July 25 2006 3 08 PM Reference Troubleshooting
93. e programming and more Make sure you connect an active phone line to your receiver Press MENU and then select Customer Support dish em CUSTOMER SUPPORT i Add Channels View Your Statement 7 Your DISH Network Bill Frequently Asked Questions T e M x Exit bi y Ew elcome to DISH Network s Nee Customer Support Center b E y e a selection to nue TIPS Whenever you want to exit an interactive feature and return to watching programming press VIEW LIVE TV and you ll be taken to the last channel you were watching You can also get to Customer Support from DishHOME 222 book Page 51 Tuesday July 25 2006 1 30 PM ee Timers Chapter Setting Up and Using Timers e Have you found yourself having to make a choice between watching your favorite shows e and living your life away from television This chapter shows you how to set up to record future programs on a VCR so that you ll never miss your favorite shows TIMERS USING THE TIMERS LIST rmm DELETING A TIMER SETTING UP A MANUAL TIMER DELETING A TIMER e 222 book Page 52 Tuesday July 25 2006 1 30 PM Chapter 8 Timers TIMERS A timer is your instruction telling the satellite receiver the programs you want to view in the future For most VCR timers you
94. e ready TV s located in rooms away from the receiver The remote TV receives TV2 menus and programming from the receiver s TV2 outputs through your in home cable system e Where this guide mentions remote control it refers to either Remote Control 1 when viewing a nearby TV or Remote Control 2 when viewing the remote TV s If a specific remote control must be used this guide will refer directly to Remote Control 1 or Remote Control 2 e instructions in this guide are shown two ways nstructions in the form of pictures are handy if you d like to learn something quickly These instructions are numbered left to right as shown in the sample below nstructions that are written out are helpful if you d like to learn more details dis List Family eves 142 25 Wed 12 03 5 1 NHL Hockey a 6 30 pm 7 00 pm NR 4 Thomas HIST 18 Law amp Order The Lesli ABE i Jeopardy itch Game 1 NHL rmadilio Hockey Raci Bowling V E W E Carol Duval Sprouts Press POWER on the remote Press the UP SUE to begin watching Arrow to go up a program one channel Press GUIDE Press VIEW LIVE TV to view the to go back to Program Guide viewing satellite programming PS T S 41S Zl WY em Chapter 01 Two Color fm Page 4 Tuesday July 25 2006 2 58 PM Chapter 1 About Your DIS
95. e receiver TV2 CC must be enabled on the TV Note Not all programming contains CC information Turn Captions On 1 Turn Captions Locks Preferences 8 the list of select Preferences options then Closed Caption e Caption Font Size 2 Select the font and size that makes the captioning comfortable to read When finished making changes select Done e Caption Colors 3 Sets the background letter and edge colors Choose the color combinations that makes the captioning easy to see When finished making changes select Done e Caption Edge Style 4 Sets the edge style of the closed captioning text When finished making changes select Done e Captioning Service 5 Selects the service you want to use When finished making changes select Done e Caption Opacity 6 Choose from Provider Transparent see through Translucent semi see through Solid and Flashing When finished making changes select Done e Reset CC Defaults 7 PS T e Chapter 10 Two Color fm Page 78 Tuesday July 25 2006 3 15 PM Chapter 10 Using Dolby Surround Sound UsiNG DOLBY SURROUND SOUND Dolby Digital gives you the capability to enjoy programs in surround sound An external decoder is required to enjoy this feature Refer to your decoder user s guide Note Not all programs contain a Dolby Digita
96. edit you may contact our Customer Service Center by telephone or in writing You must contact us within twenty 20 days after the date you receive the billing statement for which you are seeking corrections Failure to timely notify us of a dispute shall constitute your acceptance of the corresponding bill Undisputed portions of a billing statement must be paid before the next billing statement is issued or you agree to pay an administrative fee for late payment All payments for Services must be made directly by you to us For example DISH Network shall have no obligation to provide Services for which payment is made by you to a third party or payment is made by a third party on your behalf E In addition to and without limitation of any amounts due for your Services and any other amounts due pursuant to any customer agreement s pursuant to which you are receiving Services and or Equipment you agree to pay the fees referenced below Fees if and when applicable DISH Network reserves the right to change these Fees increase these Fees or add additional Fees at any time and from time to time in our sole discretion upon notice to you Additional Outlet Programming Access Fee Overnight Delivery 18 00 monthly per each tuner after first 4 99 Pay Per View Automated 1 00 DISH Network DVR Service Fee monthly per
97. eiver Front Panel SATELLITE RECEIVER FRONT PANEL Dual and Single Mode Indicators TV1 and TV2 Power Left light indicates Power Lights single mode right indicates dual mode Smart Card Door Slot for a future smart card Lights indicate power is on power on off POWER MODE Turns receiver Single and Mode Switches System Info receiver Displays the between System Information DualMode Screen 222 Infrared Arrows Select Menu Info Sensor Blaster Change channels Selects Displays Displays Receives IR Signals up down and move menu the Main program from your remote and around in on screen items Menu information sends IR signals to menus and guides screen other components Audio Video Output TV1 TV2 USB High quality Port standard Digital Audio Phone Antenna CATV Connect to definition Output Jack Input PocketDISH connection Connection to Connect Remote Connection to and other to your TV a high quality to your Antenna your over the air multimedia audio and video digital sound telephone Connection antenna devices input decoding system line to UHF antenna Satellite In Channel Channel YPbPr S Video HDTV Digital High quality Audio Video Connection to 3 4 TV1 21 69 Component your Satele Output Output Output standard Output dish definition Du Coaxial In home Optional Provides digital connection connection distribution connection to to vour TV audio and video to TV1 output
98. el You know your team is playing but you re not sure of the channel How do you find the game You re in the mood for a movie but you don t know which one Is there a way to look for movies This chapter shows you the various ways for you to find something to watch You ll find the following information in this chapter CHANGING CHANNELS USING THE PROGRAM GUIDE e USING THE BROWSE BANNER USING SEARCH TO FIND A PROGRAM FINDING A PROGRAM BY ITS THEME USING PICTURE IN PICTURE ee a 222 book Page 26 Tuesday July 25 2006 1 30 PM Chapter 3 Changing Channels CHANGING CHANNELS There are two basic ways to change the channel on your satellite TV receiver e Use UP and DOWN ARROWS on your remote control e Enter a channel number with the NUMBER PAD Using the Up and Down Arrows While watching live TV if you want to change the channels one at a time to see what s on press the UP and DOWN ARROWS on your remote control You can also change the channels the same way using the UP and DOWN ARROWS on the receiver front panel Entering a Channel Number While watching live TV if you know the specific channel you want to watch enter the channel number using the NUMBER PAD on the remote control USING THE PROGRAM GUIDE You can use the Program Guide to see what programs are on to change channels and to set up recordings To access the guide press GUIDE Active Favorite
99. elpful hint Don t wait until you see this warning to change the remote control batteries If your remote control doesn t seem to be working very well for example you have to press POWER more than once to turn the receiver on or off it s a good indication that the batteries are getting weak Attach the Remote Antenna Attach the UHF remote antenna to the receiver s back panel Remote Antenna input so you can use your UHF Pro Remote Control 2 Without the UHF antenna you cannot use the remote to control the receiver See Adjusting the Remote Antenna on page 60 for more detailed information about improving the performance of your UHF Pro remote control NZ is e Chapter 02 Two Color fm Page 16 Tuesday July 25 2006 3 02 PM Remote Controls Chapter 2 1 Remote Control Buttons To use the features as described in this section make sure you are in SAT mode by pressing the SAT Mode button Menu Access receiver features and settings Volume amp Mute Buttons Control TV Volume Themes Search for programs using Themes Recall Go back to last channel viewed INFO Get program information Recover Recovers satellite programming if your TV input or channel has changed Picture In Picture PIP Buttons Watch two separate programs at once Number Buttons Enter a channel number or select menu items Receiver Power amp TV Power Top butt
100. enable it to receive encrypted scrambled television programming without payment of required subscriptions Conviction can result in a fine of up to 500 000 and imprisonment for five years or both Any owner of this receiver who procures or willfully causes its modification is an accessory to that offense and may be punishable in the same manner Investigative authority for violations lies with the Federal Bureau of Investigation FBI This product may incorporate copyright protection technology that is protected by U S patents and other intellectual property rights Use of such copyright protection technology must be authorized by Macrovision and is intended for home and other limited pay per view uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited U S Patent No s 4631603 4577216 4819098 are licensed for limited Pay Per View only FCC COMPLIANCE The following text is extracted from Federal Communications Commission FCC regulations as of the publication date of this Guide Contact the FCC see following or your library for the complete text of the regulations Telephone Communication This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back panel of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone compan
101. enus When you unlock programming delivered by the CH 21 69 OUT to your in home cabling system you are allowing all TVs connected to your in home cabling system to have access to this programming In this case you must rely on the V Chip technology and settings in the individual TVs to prevent viewing of inappropriate programming Consult your TV user s guides for instructions to set up V Chip protection Locking the receiver is a two step process 1 Create the locks that you want 2 Lock the receiver When the receiver is locked anyone who wants to access locked items must enter the password E e 222 book Page 43 Tuesday July 25 2006 1 30 PM Parental Controls Creating or Changing a Password CREATING OR CHANGING A PASSWORD N NO OG 89 The first thing to do before using the receiver locks is set up your password m CETT Change Password 4 8 EN Enter password Select Change E m ESI if requested Password 7 lt Parental Controls Enter a password Press MENU and select OK and select Parental Controls Press MENU and select Parental Controls 5 If the receiver is locked enter the password using the NUMBER PAD The receiver displays stars as you enter the digits of the password Select OK Select Change Password Enter the current password using the NUMBER PAD Select OK Press SELECT Enter t
102. er front panel Power light The TV set may not be Make sure that the TV set is plugged into an is on but the TV image working properly electrical outlet is black no picture Make sure the outlet has electrical power is frozen Use the Recover button page 69 has break ups has snow shows small squares of various colors The TV may be connected to the wrong input Reset the receiver page 100 Make sure that the TV is turned on and tuned to the correct input Make sure that the TV brightness and contrast are adjusted correctly Make sure that the TV is connected properly to the receiver Make sure that the TV s text mode and closed captioned features are turned off Check that the system has been installed correctly Make sure that all required coaxial cables are in place and check that all cable connectors are tight and dry for outdoor Le cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Make sure that the satellite dish is aimed at the satellite Check the strength of the signal using the Point Dish screen as described If the TV and the receiver are working properly there may be interference with the satellite signal on page 101 Consult your installer to re aim the dish if necessary to obtain the maximum possible signal strength Note the local wea
103. ernate language or descriptive video is available An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver Descriptive video not included on all channels and programs is a feature for the visually impaired that describes what is happening during a program M i s Cancel nl Preferences Alternate Audio 3 Press MENU and e aid Select Done select Preferences then Alternate Audio T E e Chapter 10 Two Color fm Page 77 Tuesday July 25 2006 3 15 PM Receiver Customization Using Closed Captioning USING CLOSED CAPTIONING The receiver has many options for Closed Captioning CC which allow you to change the feature to suit your needs Use the following questions and table to determine if CC is available at your TV location 1 Are you watching SD or HD programming 2 Are you in Single or Dual Mode Refer to page 15 for information on switching modes 3 Are you watching TV1 or TV2 Programming Type Single Mode Dual Mode SD Programming TV1 CC available through the receiver TV1 CC available through the receiver TV2 CC available through the receiver TV2 CC must be enabled on the TV HD Programming TV1 CC available through the receiver TV1 CC available through the receiver TV2 CC available through th
104. ess SELECT Selec ibe Timer frequency and type of timer E e 222 book Page 55 Tuesday July 25 2006 1 30 PM Timers Setting Up a Manual Timer 1 Find the future program you want to record using the Program Guide or Browse Banner The pro gram can be a satellite or over the air program see page 77 for instructions on connecting an over the air antenna to your receiver Note that this feature may not work with all over the air channels Select the future event The Create Timer screen displays Select the Timer Frequency see page 52 for more details Select a Timer Type see page 52 for more details a BR ON select Create Timer to finish making the new timer SETTING UP A MANUAL TIMER A manual timer lets you set custom start and stop times for a timer 1 2 CES Select Create 9 10 Create Timer oe 3 Press MENU and frequency and Select Select Edit Enter ie in Timer you want the timer select Daily Schedule type of timer channel Time fo startand end and then Done Press MENU and select Timers 7 Select Create Timer Select the Timer Frequency see page 52 for more details Select a Timer Type see page 52 for more details ao fh WON Select the channel satellite or over the air Use the UP DOWN ARROWS PAGE UP DOWN or NUMBER PAD to find the channel Select Edit Time Set the Start Time and End Ti
105. essage You try to apply an empty Favorites List The receiver displays an ERROR message A Favorites List does not show channels that you know you have added to it What Is Happening Possible Reason There may be interference from other nearby electrical devices such as radio towers cellular telephones computers microwave ovens radios stereos or TVs You may have turned on the Closed Captioned feature on the TV and put that feature into Text mode You may have connected the receiver to an input on the TV that is incorrect for the signal output from the receiver If you have not added channels to any custom Favorites List you will be able to apply only the All Chan list or the All Sub list The receiver will not allow you to change the All Chan list or the All Sub list The receiver will not allow you to apply an empty list If you have set up the Program Guide to hide adult channels and the receiver is locked the Favorites List will not show such channels Troubleshooting Tables What to Do Check other nearby electrical devices as possible sources of interference Check that all required coaxial cables are in place Check for moisture or water leaking into all connections Dry them out if needed then seal them with coaxial cable sealant Check the dish to receiver cable run length if it is over 100 feet call your dealer or installer Make sure the system is
106. essary for us to make such filings You are te responsible for preventing the loss or destruction of leased Equipment and we recommend that such Equipment be covered by your homeowners renters or other insurance policy B Upon termination of your Services you must notify our Customer Service Center or call the telephone number set forth in the customer agreement s applicable to the lease promotion s pursuant to which you are leasing the applicable Equipment to schedule the return of your leased Equipment If such Equipment is not returned undamaged and in working order normal wear and tear excepted certain charges will apply as described in the customer agreement s applicable to the lease promotion s pursuant to which you are leasing such Equipment You are responsible for and agree to pay any costs of repair replacement or other costs if you do not return such Equipment undamaged and in working order normal wear and tear excepted C You shall notify us promptly of any defect in damage to or accident involving your leased Equipment All maintenance and repair of such Equipment shall be performed by us or our designee s DISH Network may charge you for any repairs that are necessitated by any damage to or misuse of such Equipment 6 TRANSFER OF ACCOUNT SERVICES OR EQUIPMENT DISH Network may sell assign or transfer your account to a third party without notice to you You may not assign or transfer your Services wi
107. etting Up an Automatic Timer 54 Special Considerations When Using Timers 54 Timer Frequency 52 Timer Options 52 Timer Types 52 Timers List 52 Timers List 52 54 Transmit Channel Numbers 98 Troubleshooting 104 Caller ID 113 P Changing Channels 107 oe Changing Languages 113 Favorites Lists 111 Hearing a Program 113 Menus 115 Message Numbers 105 Parental Controls 114 Pay Per View 115 Phone Line 114 Program Guide and Browse Banner 109 Remote Control 108 Timers 112 Watching a Program 110 Troubleshooting Tools 100 Diagnostics 100 Point Dish and Check Switch 101 Resetting Your Receiver 100 Tuner Amplifier Codes 117 TV Codes 116 TV DVD Combo Codes 118 TV VCR Combo Codes 118 U UHF Attenuator 61 Unlocking Pay Per View Channels 45 Unlocking the Front Panel 47 Unlocking Your Receiver 43 Updates 81 ee e ColorIX fm Page 132 Tuesday August 1 2006 3 30 PM VCR Codes 117 VCR Connection 94 Virtual Keyboard 22 Y YPbPr Connections 85 ColorIX fm Page 133 Tuesday August 1 2006 3 30 PM e Notes 133 ColorIX fm Page 134 Tuesday August 1 2006 3 30 PM e Notes 134 ColorIX fm Page 135 Tuesday August 1 2006 3 30 PM e Notes 135 ColorIX fm Page 136 Tuesday August 1 2006 3 30 PM e Notes
108. ges the Inactivity Standby feature turns off the receiver so that you ll always have the latest Program Guide Enabling this feature recommended also improves the reliability of your receiver 3 Activation BEA 7 Select Enable Inactivity Duration or Select amount of Select Done e Disable time the receiver waits Press MENU and before turning off select Preferences then Inactivity Standby Note Select Defaults to reset the changes you ve made to this feature E aC Smart a Chapter 10 Two Color fm Page 82 Tuesday July 25 2006 3 15 PM Chapter 10 Tips TIPS e To take full advantage of Dolby Digital 5 1 surround sound you need an optical cable and a stereo that supports this feature e Be sure to have the receiver connected to an active phone line and have Caller ID service from your phone company to use the Caller ID feature on this receiver A 9 QUESTIONS e Why is my audio in another language You may have selected an alternate language See the instructions on page 76 to change your preferred language e How can I change the channel order the Program Guide You can switch from ascending order lowest to highest or descending order highest to lowest by te following the instructions on page 79 Le ee Chapter 11 Two Color fm Page 83 Wednesday August 2 2006 1 00 PM
109. gh definition channel e These factors are outside of DISH Network s control Additional Installation Considerations _ e Follow local and National Electric Code requirements for grounding the antenna A e RG 6 coaxial cable is preferred for the ANTENNA IN line If you are diplexing the ANTENNA IN and SATELLITE IN cables RG 6 coaxial cable must be used e You can not use a diplexer to combine the ANTENNA IN and SATELLITE IN cables if using an amplified antenna e If you are using a diplexer to combine the TV 2 CH 21 69 OUT of the receiver and the ANTENNA IN you must use a Super Home Node to prevent accidentally broadcasting the TV2 OUTPUT from the antenna See page 49 for more information If you have questions about over the air channels contact the broadcasters not DISH Network DISH Network does not broadcast over the air signals and so cannot do anything to change over the air signal quality However the receiver s digital channel setup menus provide a signal strength bar that can help you in aiming the over the air TV antenna for the strongest possible signal Here s something interesting We all know that there s no Channel 1 but did you know that no TV stations broadcast on Channel 37 That channel is reserved for radio astronomy Perhaps someday we will receive TV shows from Alpha Centauri e Chapter 11 Two Color fm Page 100 Wednesday August 2 2006 1 00 PM Chapter
110. gn 525 536 541 627 652 654 657 659 661 665 666 682 Starlite 657 Supra 523 Sylvania 506 525 536 566 568 569 573 600 610 652 654 656 659 660 664 665 666 671 672 674 677 723 724 729 733 756 764 Symphonic 632 657 662 677 692 694 Tandy 521 605 Tatung 509 651 663 698 Technics 508 673 676 Techwood 523 573 652 654 660 676 Reference Two Color fm Page 117 Tuesday July 25 2006 3 08 PM Teknika 504 505 512 516 523 524 525 526 534 536 541 573 644 652 653 654 655 657 658 661 662 664 665 666 670 672 675 680 682 685 726 727 Telefunken 679 Toshiba 516 590 617 631 635 667 680 683 688 750 771 Totevision 526 658 668 Ultra 672 Universal 543 690 Vector Research 506 Video Concepts 570 661 Viewsonic 760 Wards 536 573 607 645 650 652 653 654 656 659 664 665 666 667 668 669 674 675 677 682 690 715 723 724 729 White Westinghouse 659 664 670 672 674 Yamaha 505 506 573 652 653 654 656 664 666 672 679 Zenith 501 520 639 652 672 675 693 747 VCR Codes Programming in AUX mode In most cases use these codes to program in VCR mode however if programming in AUX mode press 1 before entering the VCR code Aiwa 588 622 623 Akai 513 514 515 516 517 518 520 568 682 Alba 546 Amstrad 588 ASA 556 Audiovox 676 Bell amp Howell 581 Broksonic 559 748 Bush 589 Calix 676 Canon 554 678 679 Capehart 546 CCE 681 Citizen 534 591 592 594 675 676 677 Colortyme 592 Craig 591 608 675 676 6
111. gram You may choose to ship the equipment to us at your cost To provide faster service upon receipt of your equipment you will be shipped a replacement Your original equipment will not be available for return The equipment you return will be checked to verify whether it is covered under this warranty If the defective equipment is covered under this warranty it will be replaced and shipped back to you at no additional cost additional charges may apply outside of the continental US If your equipment is out of warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement If damage to the defective equipment is found which EchoStar in its sole discretion determines has voided the warranty or makes the equipment unrepairable your billing account or credit card will be charged the market price of the replacement Accessory Warranty An accessory is any DISH Network branded equipment displaying the DISH Network logo excluding the receiver cables and hookups and non mechanical components A one year warranty becomes effective upon the activation of the DISH system or date of purchase if bought separately A proof of purchase is required to verify the purchase date If an accessory has an expired warranty no exchange will be issued You may purchase replacement accessories from DISH Network or your local retailer RESIDENTIAL CUSTOMER AGREEMENT Thank you for choosing DISH Ne
112. h any law or regulation that provision shall be modified to the minimum extent necessary to make such provision legal and no longer in conflict with such law or regulation without affecting the validity of any other provisions e Appendix Two Color fm Page 127 Tuesday July 25 2006 3 06 PM Appendix Staying Legal F Third Party Billing Agents We may enter into relationships with third parties to provide billing and other services on our behalf in which case the terms and conditions of this Agreement shall apply to such third parties as applicable under the circumstances Additional terms and conditions imposed by our third party billing agents including without limitation local telephone companies may apply For example and without limitation late fees imposed by our third party billing agents may be administered according to our third party billing agent s billing procedures and applicable state tariffs and regulations our third party billing agents may require you to pay all past due charges for Services a restart Fee and or a prepayment before we reconnect your Services other services provided by our third party billing agents including without limitation local telephone service may need to be restored before DISH Network Services can be restored and a restore fee and deposit may be required to restore third party billing agent services Partial payments on third party billing agent bills may be ap
113. h has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish screen is green and displays the word Locked as described on page 101 If not contact your installer to re aim the satellite dish You must connect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at all times Call the Customer Service Center at 1 800 333 DISH 3474 for help checking the credit limit and or to get authorization to make a purchase If you have authorized the receiver wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Check that the Signal Strength bar in the Point Dish screen is green and displays the word Locked as described on page 101 If not contact your installer to re aim the satellite dish If you have not authorized the receiver call the Customer Service Center at 1 800 333 DISH 3474 for help Wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for
114. has a number next to it press the number on the NUMBER PAD button that matches this number When you use the NUMBER PAD you do not need to highlight the option em e Chapter 02 Two Color fm Page 21 Tuesday July 25 2006 3 02 PM Receiver and Remote Controls Using the Menus List of Choices in the Menus When you make a choice in a list the receiver does not apply the change until you select Save or Done If you do not want to save any changes select Cancel to discard all the changes made in the menu There are two types of lists e single choice list allows you to select only one choice at a time i i ent Audio Language If you select another choice your previous choice is deselected F English Japanese Korean Cushite v e A multiple choice list allows you to select more than one choice at one time If you select another choice your previous choice s 632 MLB stays selected 631 MLB 3 630 MLB e 3 629 MLB 4 3 628 MLB 3 627 MLB 7 626 MLB Canceling a Procedure You can cancel a procedure in any of three ways e f you want to return to watching a program press VIEW LIVE TV e f you want to return to the previous menu press CANCEL e Wait a few moments and the menu will close automatically discarding any changes you have made SZ a se 02 Two Color fm Page 22 Tuesday Jul
115. he new password using the NUMBER PAD Select OK Enter the new password again for confirmation using the NUMBER PAD The receiver displays stars as you enter the digits of the password Select OK Memorize the new password From now on enter this password to lock or unlock the receiver If you forget your password you will need to speak with a Customer Service Representative LOCKING AND UNLOCKING YOUR RECEIVER You must lock the receiver for any receiver locks you set to take effect Locking the receiver also locks TV1 s modulator output see page 74 To lock the receiver you must first create a password see Setting Up a Password in the previous section Be sure to refer to this section whenever you set any lock on your receiver a 0001 ex Enter password Select Lock a iss if requested or Unlock Parental Controls Press MENU Enter password and select Parental and select OK Controls Y lt gt a 222 book Page 44 Tuesday July 25 2006 1 30 PM Chapter 6 Creating or Changing Ratings Locks 1 Press MENU and select Parental Controls 5 2 lf the receiver is locked enter the password using the NUMBER PAD The receiver displays stars as you enter the digits of the password Select OK 3 Select Lock System or Unlock System If you are locking the receiver the receiver displays a message prompting you to enter a password 4 Ente
116. he receiver to an active phone line After you buy a Pay Per View program you can watch it on all of the receivers on your DISH Network account Using the remote control you can order the exact same program for each receiver but you pay for the program only once However replays other than All Day events of programs are separate events Go to dishnetwork com ppv for a description of the types of Pay Per View events BUYING A PAY PER VIEW PROGRAM Shrek 2 All l B All Day DD _ Ye Cancel GUIDE Press GUIDE and Select Yes to J Q select a Pay Per View buy the program program from the Select Yes to confirm you want to buy the program Program Guide e Note Once you confirm an order for a Pay Per View program you cannot cancel the order and you will be billed for it REVIEWING PAY PER VIEW PURCHASES 9 Menu The Purchase History Select Done screen will display Pu Press MENU and select System Setup then Purchase History ig e 222 book Page35 Tuesday July 25 2006 1 30 PM Pay Per View Tips TIPS e You can prevent others from purchasing Pay Per View programs by using locks see page 45 e Keep an active phone line connected to your receiver so you can order Pay Per View programs with your remote control QUESTIONS e How can order an event for
117. hen a Timer Starts a Recording For two minutes before a timer starts a recording the receiver may display a 1 41 digital countdown on the TV screen This symbol disappears when the program begins While the symbol is displayed you may do one of the following e Press CANCEL to clear the symbol from the TV screen This does not stop the timer from starting e Press INFO or SELECT to see more information on the timer If you do this you have the following choices Select OK to continue with the timer Select Stop Timer to stop the timer Note Pressing INFO about a timer event only works one time Subsequently pressing INFO results in the current program s information being displayed in the normal way When the Receiver is Off e If the receiver is off when a timer is scheduled the receiver will 49 e VCR Turn on to record the event Make sure have your VCR turned on and a tape inserted when using this type of timer e Auto Turn on for the event e Reminder Turn on at the scheduled time After a period of time if you do nothing the receiver will turn OFF Enabling ERD You can record your favorites shows on a device such as a PocketDISH by using the ERD feature Make sure you enable the feature as follows Eu Select Select E ERD Setup Enable Recordings to External Device Cancel Select OK Select Done I9 Some System Setup 6 I
118. ible Reason What to Do Thereceiver gives you three Wait a few minutes and then try again to enter the password chances to enter the correct Note The time out feature is designed to prevent someone password If you fail to do so the from trying password after password until he or she happens receiver times out and will not to guess the right one and so gains unauthorized access to allow you to try again for several the receiver minutes You may not have connected the receiver to an active telephone line or the telephone line may be defective Connect the receiver to an active telephone line Make sure that the telephone line to which you connect the receiver is working properly Note To be able to order Pay Per View programs you must 078 079 keep the receiver connected to an active telephone line at all 080 times If your setup includes more than one receiver this applies to each receiver The receiver uses the telephone line to make toll free calls usually in the middle of the night to send information to the Customer Service Center at 1 800 333 DISH 3474 You may have set up the receiver to reset itself back to the factory defaults that is the settings it had when it was shipped from the factory If you want to reset the receiver to its factory default settings select the Yes option If not select the No option Changing Channels What Is Happening Possible Reason What to Do You enter a desired chan
119. ice that should be programmed in AUX mode If you re not programming in AUX mode skip to step 4 This puts your remote in the scan mode E e 222 book Page 65 Tuesday July 25 2006 1 30 PM Remote Controls Instructions 5 Press the UP or DOWN ARROW repeatedly until the device turns off 6 Press POUND 7 the device back on and try some other buttons to make sure they work 8 repeat this procedure until you ve tried all the codes Checking the Device Codes Controlling Other Components Additional Information As you press the UP or DOWN ARROW the remote tries each code in the memory to see if it can turn off your device When the device turns off you have found a code that might Work Note The mode button for the device will flash rapidly eight times when you ve scanned all the codes for that device The mode button flashes three times if you have entered the code correctly This stores the code you found Try some other buttons to make sure they work Sometimes POWER works when other buttons don t If using Limited Mode try VOLUME or MUTE You may need to repeat the scan to find the best code for your device You can find out what device code you ve set for each remote control mode TV VCR and AUX Press amp hold the Mode button until all Mode buttons light up Instructions 1 Press and hold the appropri
120. ignate If payment is made by calling a DISH Network customer service representative a fee will be assessed Live Operator Payment Fee as described below If partial payments are made they will be applied first to the oldest outstanding bill We do not assume the risk of undelivered mail If you send checks or money orders marked with a designation such as payment in full we can accept them without waiving any of our rights including without limitation our rights to collect any other amounts owed by you notwithstanding your characterization of such payment DISH Network does not extend credit to our customers and the Late Payment Fee is not interest a credit service charge or a finance charge You understand and agree that in the case of late payment or nonpayment for any Services ordered by you or for any of the charges stated below we may report such late payment or nonpayment to credit reporting agencies If you do not pay your bill in full by its due date or if you at any time otherwise fail neglect or refuse to make timely payment for your Services we have the right to disconnect your Services at any time thereafter in our sole discretion and in such event we shall be wholly relieved from any and all of our duties and obligations under this Agreement If your Services are disconnected for non payment or for any other reason DISH Network may require you to pay and you agree to pay all past due charges a fee for reconnection Re
121. ing you will be able to receive HD programs to watch Use the following steps to select the desired HDTV format 5 Analog TV Aspect Type Type Ratio Program 114 6 25 pm 2 ZN ZY Customer rt 3 D Multimedi Ma Locis 3 Offair System Setup 6 Daily Schedule 7 18 Celebrity Homes 5 30 pm 7 00pm NR Cancel Select HD settings Select Done Consun HDTV User s Guide Press MENU select System Setup then HDTV Setup 1 Consult your HDTV user s guide for the HD format resolution that the TV supports 1080i or 720p 2 Press MENU select System Setup 6 and then HDTV Setup 8 to open the receiver HDTV e Setup screen Select the HD format settings Analog Type and TV Type that matches the format your TV supports 4 While in this menu select the Aspect Ratio option that matches your TV e 16x9 is the setting for wide screen HDTV display e 4x3 1 is the setting to use on a 4x3 TV which uses vertical compression When fed with a 16x9 program a compatible TV automatically makes the picture letterbox format black bars top and bottom to preserve the correct horizontal and vertical proportions e 4x3 2 is the setting to use on a 4x3 TV which does NOT have internal vertical compression When fed with a 16x9 program such a TV will not show black bars at the top and bottom and the picture will appear tall and skinny 5 Press Done If required set up the
122. instructions to connect TVs in your house to see programming from TV1 or TV2 This installation uses your in home cable system If your house does not have built in cabling it will be necessary to run cables from the receiver to each remote TV Due to the difficulty of this installation you should consider having this professionally installed Call DISH Network at 1 800 333 DISH 3474 If you re using TV1 in a room away from the receiver be sure to order the replacement remote control that uses UHF Pro signals instead of IR Call your DISH Network retailer or go to www dishnetwork com select Products and Services and then click on Accessories E e Chapter 11 Two Color fm Page 88 Wednesday August 2 2006 1 00 PM Chapter 11 Connecting to the Remote TVs TV1 or TV2 Connecting Other TV s TV1 or TV2 When connecting to the home distribution CH 21 69 Out coaxial port you must meet the FCC requirements listed in the Appendix To meet these requirements a physical and or electronic attenuator is included with your receiver and may need to be installed with the following guidance e If connecting to your in home cabling system to distribute the signal to TV s in other rooms in most cases you will not have to install the attenuator on the CH 21 69 port e If connecting directly to a nearby TV tuner port attenuate the signal to the television using only one of the followi
123. ion is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful Le interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Signal Strength Present at the Television The attenuator provided with the satellite receiver will limit the signal present at your television set to below the FCC signal strength limit
124. is Agreement Unless otherwise specified in such customer agreement s i such Equipment except for the satellite antenna shall at all times remain the sole and exclusive property of DISH Network and we will have the right in our sole discretion to provide or replace leased Equipment with new or reconditioned Equipment and to remove or require the return of such Equipment upon cancellation or disconnection of your Services for any reason and ii we will charge you a monthly equipment rental fee an Equipment Rental Fee for each leased receiver activated on your account No leased Equipment provided to you by DISH Network shall be deemed fixtures or part of your realty Our ownership of such Equipment may be displayed by notice contained on it You shall have no right to pledge sell mortgage otherwise encumber give away remove relocate alter or tamper with such Equipment or any notice of our ownership thereon at any time Any reinstallation return or change in the location of such Equipment shall be performed by us at our service rates in effect at the time of such service You shall not attach any electrical or other devices to or otherwise alter any such Equipment without our prior written consent We reserve the right to make such filings as may be determined to be necessary by us in our sole discretion to evidence our ownership rights in such Equipment and you agree to execute any and all documents as may be so determined to be nec
125. ite the following information in the spaces provided below You may need to provide this information if you call the Service Center To get the Conditional Access Numbers display the Important System Information menu see Ordering Your Program Packages Purchase Location Name e TV Code TV Mode lt VCR Code VCR Mode Auxiliary Code AUX Mode TV Input Channel 138997 4
126. l sound track The receiver uses an optical port for outputting digital audio The optical output can provide two audio data types Dolby Digital and Linear PCM only Dolby Digital can provide full 5 1 channel sound Thursday January 20 rt 3 Daily Schedule 5i M A Preferences 8 Celebrity Homes Sa0pm 7 00 pm NR Press MENU and Select from Digital Audio select System Setup the options Select Done 4 Connedlreceivertoan OMRON ENSE y external decoder e Dolby Digital Only Select this option if the stereo system or amplifier can decode only Dolby Digital and will not process Linear PCM signals See your amplifier s owner s manual for more details on the amplifier and see the following table e Only Select this option only if the stereo system or amplifier cannot decode Dolby Digital signals e Dolby Digital PCM Select this option only if the stereo system or amplifier can decode both Dolby Digital and Linear PCM signals The audio output is also dependent on what is present in the program you are watching The table below shows what type of output you will hear Signal Present in Program Dolby Digital Only Dolby Digital Dolby Digital Dolby Digital PCM Dolby Digital Dolby Digital Note When both audio signals are present in the program the receiver defaults to Dolby Digital output unless you have selected PCM Only Note If you have selected Dolby Digital Only but the
127. llite signal which may interrupt your programming service Your service will return after the weather i P condition has passed Aiming the satellite dish to get the strongest signal during installation will help prevent rain Vn and snow from interrupting the signal m e Chapter 01 Two Color fm Page 7 Tuesday July 25 2006 2 58 PM Introduction Why Connect to a Phone Line Solar Interference Twice a year the sun moves to a position behind the DISH Network satellite as it orbits the Earth This event occurs during a few days at the beginning of the spring and the beginning of the autumn and lasts only a few minutes During these brief periods you will not be able to see programs on DISH Network When the sun has moved from behind the satellite the programs will reappear This lt is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers WHY CONNECT TO A PHONE LINE Your satellite receiver is equipped with a standard telephone jack that you use to connect to an active telephone line Keep the receiver connected to an active telephone line so that you will be able to order pay per view programs using your remote control use all of the DishHOME Interactive TV features and other services from DISH Network see the instructions on page 92 MOVING LOGO Whenever the receiver is turned
128. luding without limitation acquiring credit reports and histories and to report any payment defaults to credit reporting agencies Under the Fair Credit Reporting Act you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any consumer reporting agency Please include the specific item of dispute and why you believe the information reported is in error in any such notice D Personal Information If you have an on line account with us you are fully responsible for maintaining the confidentiality of your password and account username and for all activities that occur under your password and or account username You agree to i keep your account username and password confidential and not share them with anyone else and ii immediately notify us of any unauthorized use of your password and or account username or other breach of security E Applicable Law This Agreement including without limitation all matters relating to its validity construction performance and enforcement and any claim complaint or dispute arising out of or related to this Agreement or Services shall be governed by the laws and regulations of the State of Colorado without giving effect to its conflict of law provisions These terms and conditions are subject to amendment modification or termination if required by such laws or regulations If any provision in this Agreement is declared to be illegal or in conflict wit
129. me Include AM PM for each Set the Date Select Create Timer O O oan 0 Select Done PS T i e 222 book Page 56 Tuesday July 25 2006 1 30 PM is Chapter 8 Deleting a Timer DELETING A TIMER When you no longer need a timer you can delete it O 8 231 Dr Quinn Medicine Auto O 8 241 Little House On the Auto Edit E Delete Create Tim Select Delete Press MENU and select Timers Select Timer s you want to delete OVERLAPPING TIMERS If you try to create event timers for overlapping programs the receiver displays a screen with the dates and times of both programs The receiver also displays this screen if a program time has e changed causing one timer to overlap another You must delete or edit one of the timers O d sh WARNING Timer Conflict Everyday Italian Q TIPS e It s very important to leave the receiver enabled to receive updates so that the receiver can have the latest software and Program Guide information Make sure the Updates feature is enabled as described on page 66 e Be sure to set up the receiver to control your VCR as described on adding the section e If your VCR does not respond to the receiver s commands see if you accidentally left the protective film on the receiver s front panel E
130. mming see FCC Compliance in the Appendix TV distribution equipment devices include coax panels amplifiers or super home nodes and are available through many companies See www dishnetwork com for a list of approved equipment You can add local over the air channels and assign them network affiliations Once you have done this you can access the channels via the Program Guide or the Browse Banner in much the same way as you would satellite channels Note The type of antenna required depends on the channels used by and the locations of the local broadcasters for your area Visit www antennaweb org or contact a professional installer to help you select a suitable antenna electrical codes The audio video quality on local over the air channels depends on the distance and terrain between the broadcast station and your home and on the placement and quality of the over the air TV antenna you use If you have questions about over the air channels contact the broadcaster not DISH Network Make sure to follow the antenna installation instructions correctly Ground an A outdoor antenna per the National Electrical Code NEC and any local em Chapter 11 Two Color fm Page 96 Wednesday August 2 2006 1 00 PM Chapter 11 Connecting Over the Air Antenna Scanning for Over the Air Channels With your over the air antenna adjusted for best reception use these instructions to scan for o
131. morex 709 Mintek 710 Mitsubishi 629 767 NAD 701 Nakamichi 763 Norcent 712 Onkyo 713 Oritron 723 Panasonic 639 662 663 714 715 716 717 734 765 Philips 640 641 766 Pioneer 665 718 719 Proscan 720 Qwestar 721 723 RCA 627 650 666 690 742 749 Sampo 724 Samsung 651 652 667 668 691 740 741 Sansui 725 754 Sanyo 643 726 Sharp 669 727 746 Sherwood 728 Sony 617 644 645 670 671 729 730 731 768 Sylvania 658 764 Teac 732 Technics 733 Techwood 664 Toshiba 616 646 647 672 735 736 750 Yamaha 737 738 739 Zenith 648 673 TV DVD Combo Codes Programming for combination equipment Program the remote control in TV mode and then in VCR or AUX press 1 before entering the DVD code mode Aiwa 751 Apex 757 Broksonic 752 Konka 753 Panasonic 734 765 RCA 749 Sansui 754 Sylvania 764 Toshiba 750 TV VCR Combo Codes Programming for combination equipment Program the remote control in TV mode and then in VCR mode Broksonic 748 Goldstar 747 Panasonic 747 Quasar 747 Samsung 755 Sylvania 756 Zenith 747 DVD VCR Combo Codes Programming for combination equipment Use VCR mode to control VCR and DVD functions however if programming in AUX mode press 1 before entering the DVD VCR code Go Video 692 693 JVC 689 RCA 690 Samsung 667 691 Sony 768 E S lt gt 222 Inside Back fm Page 1 Tuesday July 25 2006 2 14 Receiver Information Wr
132. mote to control programming for the nearby TV TV1 This remote is labeled with a green number 1 which matches similar markings e on the receiver output connections and the menus for the nearby TV W e Remote Control 2 An Ultra High Frequency Pro UHF Pro remote to control pro gramming at a remote TV TV2 This remote is labeled with blue number 2 which matches similar markings on the receiver output connections and the menus for the remote TV Be sure to set up the remote to control the receiver see page 58 SZ a se 02 Two Color fm Page 11 Tuesday July 25 2006 3 02 PM Receiver and Remote Controls Dual and Single Modes DUAL AND SINGLE MODES Your satellite receiver includes two modes of operation Dual and Single These modes increase your entertainment options because you ll be able to choose how you watch your favorite programs Dual Mode While in Dual Mode you can use this dual tuner satellite receiver to watch different programming in two separate locations e Nearby TV Programming from the receiver is delivered to the TV near the receiver using short audio video cables and is controlled using Remote Control 1 The Nearby TV is also referred to as TV 1 e Remote TV Programming from the receiver is delivered to a TV located in another room using existing in home coaxial cable and is controlled using Remote Control 2 The video displayed on the remot
133. mponent connections on the receiver and the nearby TV using component video cables 2 Connect audio red and white RCA type cables between the receiver Audio Outputs and audio input connections that go with the YPbPr connectors on your HDTV or monitor f you do not see a picture change the resolution setting on the receiver as described on page 86 4 Turn up the volume on your HDTV and confirm you have sound Check the RCA type connections if you don t have sound No Picture on the Nearby TV This section will help you make a picture on the nearby TV in the event that you could not do so in the previous sections 1 Connect RCA type cable connections between the receiver TV1 Out and the nearby TV 2 Make sure the receiver and nearby TV are on 3 Make sure the nearby TV is set to use the RCA type inputs Look on the back of your HDTV and consult your HDTV user s guide 4 Change the HDTV settings as described on page 86 5 Switch to the nearby TV to display from the HD inputs you select in the previous sections If you have a picture from TV1 you are finished 6 Repeat steps 4 and 5 until the nearby TV displays video from the receiver E e Chapter 11 Two Color fm Page 86 Wednesday August 2 2006 1 00 PM Y ZIN NY Chapter 11 Connecting to the Nearby TV TV1 Setting Up to Display in HD Once the receiver has been activated with qualifying DISH Network programm
134. n When the receiver found that the telephone was busy it automatically disconnected The receiver was calling the Customer Service Center to send Pay Per View information When the receiver found that the telephone was busy it automatically disconnected The FAX or modem found that there was no dial tone and cancelled the transmission The receiver may have tried to call the Customer Service Center to send Pay Per View purchase information during the FAX or modem call When the receiver found that the telephone was busy it automatically disconnected This generated clicks that caused an error in the FAX or modem transmission Parental Controls What Is Happening You set a lock for example a lock on programs by ratings but the lock does not take effect You forgot the password so that you are unable to unlock the receiver You do not have to do anything You can always use your telephone line because the receiver automatically hangs up if it finds the line is busy Hang up and then pick up the telephone again to get a dial tone Re send the FAX or modem transmission e Have the sender resend the FAX or modem transmission Possible Reason What to Do You may not have locked the e You must lock the receiver to apply any receiver E lock that you have set Call the Customer Service Center at 1 800 333 DISH 3474 You must provide the following information 1 your name 2
135. n below MODE TUE 3 19 Cy 6 25 pm Single Mode T e Chapter 02 Two Color fm Page 13 Tuesday July 25 2006 3 02 PM Receiver and Remote Controls Dual and Single Modes Switching Between Dual and Single Mode Put the satellite receiver in Single or Dual Mode by pressing the front panel MODE button Keep the following items in mind when switching the satellite receiver between Dual and Single Mode rH Dual Mode CI Single Mode Dual Mode front panel Single Mode front panel Indications xe vi indicator lights indicator lights Favorites Lists set up for Only Favorites Lists set up both outputs TV1 and TV2 for TV1 are available The are available lists for TV2 are not lost they are simply unavailable in Single Mode Favorites Lists Parental Controls set up for Parental Controls set up for both outputs TV1 and TV2 only TV1 are available The are available Parental Controls for TV2 are not lost they are simply e unavailable in Single Mode Parental Controls Closed Captioning CC CC from the receiver is from SD and HD available on both outputs Closed programming is available on TV1 and TV2 Captioning TV1 CC is available on TV2 only when enabled on the TV Note about changing from Dual to Single Mode If someone is using the TV2 outputs in Dual Mode you will see a popup on the nearby TV warning yo
136. n create add channels to and remove channels from a Favorites List When you use your Favorites List only those channels in your list are shown in the Program Guide and Browse Banner 2 Currently Active Favorites ll Chan All Chan el 3 4 7 Modify Selected List List 1 usc Select Modify List List 1 79 632 MLB 7631 MLB E Select list to ress the MENU create or change select Preferences then Favorites CF Select Done Add or delete channels from the list NAMING FAVORITES LISTS You can name your Favorites Lists whatever you want up to eight characters long 2 Currently Active Favorites All Chan 3 4 aces g Edit jus Select Edit List 3 7 List 4 Family_ Name 900009698 b T Q Select Done i 2 314151517 efo fo Select list po Press MENU to change select Preferences Enter the name then select Favorites for the list USING FAVORITES LISTS Press GUIDE to open the Program Guide Press GUIDE again to select the next GUIDE Favorites List Press GUIDE repeatedly to scan through all the available lists A List Family d sh 3 25pm Tue 12 27 E e 222 book Page 40 Tuesday July 25 2006 1 30 PM Chapter 5 Tips TIPS ay e Two lists cannot have the same name For
137. n page 64 T e 222 book Page 62 Tuesday July 25 2006 1 30 PM Chapter 9 Controlling Other Components Remote Control Modes Use the remote control s mode buttons SAT satellite receiver TV for a TV VCR for a VCR or a DVD player and AUX auxiliary for a second TV a VCR a tuner an audio amplifier or a second DISH Network satellite receiver to set the remote to the right mode for the device To change the mode press the button for the device you want the remote to control The mode button lights for two seconds to show you ve set the remote to that mode Limited Mode You can program your remote control in Limited Mode to keep from accidentally changing the channel on your TV or VCR When you use the remote to control your TV in Limited Mode you will only be able to use TV POWER MUTE and VOLUME Also when you use the remote to control your VCR in Limited Mode you will only be able to use POWER and the VCR function buttons Turning Limited Mode On and Off The section Setting Up Using Device Code Tables has a step that tells the remote control to go into Limited Mode You can use this feature to limit the functions of a TV or VCR you oe control with the remote in TV VCR or AUX mode Here s a simple way to turn Limited con Mode on and off anytime 1 Press and hold the mode button for example TV until all of the mode buttons light Release the mode button
138. n your screen 8 Use the virtual keyboard on the screen to select the letters of your channel name 9 When you are finished making changes select Done SZ em a Chapter 11 Two Color fm Page 97 Wednesday August 2 2006 1 00 PM Connections and Setup Connecting Over the Air Antenna Peaking Your Over the Air Antenna 1 D 2 Channel 3 Celebrity Hom Select a digital over the air channel Adjust and make sure antenna for you have a locked best signal signal Local Channels Press MENU and select System Setup then Local Channels 1 Press MENU select System Setup 6 and then Local Channels 9 to open the Local Channels screen 2 Highlight the Channel field and use the UP and DOWN ARROWS to select a digital over the air channel Make sure you see a green signal strength bar and a Locked indication on the meter 3 Adjust the orientation of your antenna to maximize the signal strength If you cannot get a Locked indication you may need to upgrade your antenna or relocate it to a better position Using Local Satellite Channels If you subscribe to the local satellite channels and want to see the them in the Program Guide by broadcast number enable the Sat Locals feature Otherwise the local satellite channels will display in the four digit channel range Note Digital over the air channels display in the guide at the broadcast channel regardless of the setti
139. nel You may have made a Carefully try entering again the channel number number The channel mistake entering the channel you want changes but the new channel is not exactly the channel you entered You are scanning up or down through the channels and the receiver is skipping channels that you know you have subscribed to number or the channel number you entered may be invalid If so the channel displayed is the closest possible to the channel you entered If you entered the number for a channel that you have not subscribed to the receiver will change to the channel and display a message suggesting that you might want to subscribe to the channel If a Favorites List other than All Chan is applied the receiver will skip channels that are not on the applied list If you have set up the Program Guide to hide adult channels and the receiver is locked the receiver will skip such channels Select All Chan as the active Favorites List Unlock the receiver so that it does not skip adult channels If you want to buy a channel call the Customer Service Center at 1 800 333 DISH 3474 e Reference Two Color fm Page 108 Tuesday July 25 2006 3 08 PM Reference Troubleshooting Tables Remote Control What Is Happening You cannot find the remote control When you press a button on the remote control the receiver does not do what you expect Your UH
140. ng methods e included install the physical attenuator the cable between the CH 21 69 Out port and the TV tuner e Enable the attenuator feature on the receiver Open the Modulator Setup screen MENU 6 1 5 and select Connection When the Connect screen opens select Direct Connection oelect Done to save your changes Note If the picture quality on the nearby TV is degraded remove the attenuator or change the setting on the Connection screen back to Home Distribution Make sure you are familiar with how to change channels on your TV and if necessary how to switch your TV between over the air and cable channels During this procedure it will be necessary to change the channels on your TV s to tune to these channels to see the video from the receiver See your TV user s guide for instructions If you have an over the air antenna or cable connected to your in home cable system see Connecting Over the Air Antenna following this section 1 Connect the tuner input of the remote TV s in other rooms to an existing wall cable outlet using a coaxial cable Turn on every remote TV connected to the in home cabling system Find three channels next to each other on one of your remote TVs that do not pick up any signals from over the air or cable broadcasts they should show nothing but snow or static These channels must fall in one of the two ranges below For example if you find that cable channels 75 76 and 77 do not pickup any
141. ng you choose here 1 CED ea 3 a 5 HD Priority Tae So Posen 1D fue nn Select Sat ASD Locals Disable Select HD Priority SD Only or Disable Select Done System Setup 6 Local Channels 9 Press MENU and select System Setup then Local Channels 1 Press MENU select System Setup 6 and then Local Channels 9 Select Sat Locals 3 Select HD Priority display HD local channels if available SD Only or Disable leave the Sat Locals in the four digit range of the Program Guide 4 Select Done i e Chapter 11 Two Color fm Page 98 Wednesday August 2 2006 1 00 PM Chapter 11 Connecting Over the Air Antenna Transmit Channel Numbers For information on channel numbers you can visit the National Association of Broadcasters NAB web page at www nab org On this web page to www nab org Newsroom Issues digitaltv DTVstations asp for a listing of digital broadcast stations and their Transmit Channel numbers Note Where Transmit Channel is displayed by the receiver the NAB web page uses the term RF Channel These terms mean the same thing Another good source of local channel information is available from the Consumer Electronics Association CEA web page at www antennaweb org This website provides recommendations for antenna types and pointing directions About Over
142. nnel before you can tune the receiver to it The Program Guide and Browse Banner can display programs scheduled for an extended but not unlimited time beyond the present The Program Guide and Browse Banner can display only programs that have not yet ended These features cannot display a time earlier than the present You may have applied a Favorites List other than the list named All Chan You may have set up the Program Guide so that when the receiver is locked the Guide hides adult channels Possible Reason What to Do If you want to buy a channel call the Customer Service Center at 1 800 333 DISH 3474 Try displaying the Program Guide again later By that time it may show programs for the time and date you want Contact the program providers for example the channel or network affiliate that broadcast the program for details on past programs You can change the applied Favorites List while using the Program Guide by pressing the remote control Guide button You can choose another custom Favorites List the All Chan list which includes all the channels or the All Sub list which includes all subscribed channels Unlock the receiver for the Program Guide to display adult channels e Reference Two Color fm Page 110 Tuesday July 25 2006 3 08 PM Reference Troubleshooting Tables Watching A Program What Is Happening Possible Reason What to Do The receiv
143. nstallation 1 Press MENU and select System Setup then Installation and select VCR Setup e 222 book Page 54 Tuesday July 25 2006 1 30 PM is Chapter 8 Using the Timers List Special Considerations When Using Timers e For Locked Programs You must enter the receiver password before you can create an automatic timer You can create a manual timer for a locked program without entering the password However if you do this when the timer operates the receiver may display only an error or password entry menu e For Pay Per View Programs You must order a Pay Per View program when you create a timer for it e For Blacked Out Programs If you set a timer for a program that is blacked out in your area when the timer operates the receiver may display only an error USING THE TIMERS LIST 1 Thursday January 20 114 6 25 pm S lers Celebrity Homes 5 30 pm 7 00 pm NR Cancel Press MENU and select Timers Select Delete or Edit 1 Press MENU and select Timers 7 2 When the Timers screen opens you can edit or delete the timers you have set SETTING UP AN AUTOMATIC TIMER You can create an automatic timer for a future event The following instructions explain the simplest way to set up an automatic timer rs o een m Create Timer GUIDE Select a futur Select Create pr
144. ntil all N Mode buttons light up Press POUND DM button will flash Enter the TV Mode button digits of your will flash 3 times Program Remote 2 to channel number control your remote TV Using the Recover Button e The following setup is required to use RECOVER 4 e remote control must be set up to control the TV and if installed the VCR e Ifa VCR is installed make sure it is connected as shown on page 94 e Onaremote TV RECOVER must be programmed to tune your remote TV to the spe cific channel to receive TV2 programming for example channel 60 using the instructions on page 69 3 E 2 Press RECOVER again and wait for the Press TV or VCR Mode EE If no System and hold buttons to flash once When the System Information Screen Make sure RECOVER then all 4 Mode buttons Information screen repeat steps 3 amp 4 your IV is until all to flash once displays you have until the System Information on Mode buttons recovered your satellite screen appears light up programming press SELECT to exit Note Press any remote control button other than RECOVER to end this procedure Note If RECOVER is not programmed to a specific channel RECOVER will first try to tune your TV to channel 3 then channel 4 and then other video inputs with each press of RECOVER You may need to press RECOVER up to 30 times to recover your satellite TV video If RECOVER is programmed to a specific channel see page 69
145. oads to minimize interference with or interruption to your Services but shall have no liability to you for any interruptions in Services arising out of or related to such downloads D DISH Network s PVR DVR Products allow you to record programming in digital format Total recording time varies depending on your receiver and the nature of the programs being recorded DISH Network does not guarantee access to or recording of any particular programming Most programming is the copyrighted material of the third party that supplies it is protected by copyright and other applicable laws and may not be reproduced published broadcast rewritten or redistributed without the written permission of the third party that supplied it except as permitted by the fair use provisions of the U S copyright laws DISH Network may in its sole discretion add change or remove features of its PVR DVR Products and upon notice to you introduce or change fees for the use of PVR DVR Product features DISH Network will notify you of any change that is within its reasonable control Unless otherwise specified in the terms and conditions of the customer agreement s applicable to the promotion s pursuant to which you are receiving Services and or Equipment we will charge you a monthly DISH Network DVR service fee DISH Network DVR Service Fee for each PVR DVR receiver activated on your account E DISH Network receivers contain components and software that are propriet
146. of 75 6dBuV If you choose not to install the provided attenuator you must ensure that the signal strength present at the TV set does not exceed 75 6dBuV Connecting to an Over the Air Antenna In order to receive local broadcast channels you may wish to install an over the air antenna into your TV distribution equipment When installing the over the air antenna you must be careful to meet certain FCC regulations There are many devices that allow you to connect your antenna to your in home distribution system such as splitters and amplifiers The FCC requires that the isolation between the antenna port and the network port of your system meet the following e 80dB from 54 MHz to 216 MHz at least 60dB from 216 MHz to 550 MHz and at least 55dB from 550 MHz to 806 MHz Measuring the isolation of a device requires specialized equipment In most cases it is easier to purchase a splitter or amplifier with the correctly specified isolation from your local satellite television retailer The above requirements are extracted from 47CFR15 115 For the complete text please visit WWW FCC GOV PS T E e Reference Two Color fm Page 103 Tuesday July 25 2006 3 08 PM ee Reference Troubleshooting and Device Codes e TROUBLESHOOTING TABLES e REMOTE CONTROL DEVICE CODES e Reference Two Color fm Page 104 Tuesday July 25 2006 3 08 PM
147. off using the remote control or front panel POWER button you will see the DISH Network logo moving around on your TV screen This feature is included with your receiver to assure you that the connections between your receiver and TV s are not lost Press POWER or SELECT on the remote control to resume watching satellite TV programming e Chapter 01 Two Color fm Page 8 Tuesday July 25 2006 2 58 PM Chapter 1 Tips IPS e Always have the latest software Turn off the receiver when you re not using it e Order Pay Per View with your remote control Keep an active phone line connected to the receiver Not only will you have Pay Per View at your fingertips but you ll also avoid unnecessary charges QUESTIONS e How dol find something to watch Refer to page 5 For more information on finding some thing to watch see Chapter 3 Finding Programs to Watch e Why are some of the channels red in the Program Guide The channels that are red in the Program Guide are those which are not currently in your subscription If you d like to watch e those channels call 1 800 333 DISH 3474 or go to www dishnetwork com G e I m looking at program information in a guide bought at the grocery store but nothing matches what s on my DISH Network receiver is something wrong No DISH Network programming may vary from what you ll find in a local publication For best results use the Pr
148. ogram Guide on your receiver or order DISH Entertainment ee Chapter 02 Two Color fm Page 9 Tuesday July 25 2006 3 02 PM Receiver and Remote Controls About Your Satellite Receiver Chapter This chapter helps you get to know your remote control which lets you use all the functions of your receiver After you read the information here be sure to practice what you learn so that you can quickly understand what s presented in later chapters What you ll find in this chapter SATELLITE RECEIVER OVERVIEW DUAL AND SINGLE MODES REMOTE CONTROLS SATELLITE RECEIVER FRONT PANEL SATELLITE RECEIVER BACK PANEL USING THE MENUS USING TEXT FIELDS sc Smart a Chapter 02 Two Color fm Page 10 Tuesday July 25 2006 3 02 PM Chapter 2 Satellite Receiver Overview SATELLITE RECEIVER OVERVIEW This section gives you an overview of your DISH Network satellite TV receiver system Satellite Receiver Use this dual tuner satellite receiver to watch different programs in two locations e Nearby TV TV1 Programming from the receiver is delivered to the nearby TV using short audio video cables e Remote TV s TV2 Programming from the receiver is delivered to the remote TV s using existing in home coaxial cable Remote Controls Two remote controls come with your receiver e Remote Control 1 An Infrared IR re
149. ogram Guide shows programs on now and coming on within the next two days The guide does not show programs that have ended Tue 1 22 6 30pm 120 History s Lost i ESPN SOC Use the Up and Down GUIDE ARROWS to highlight a program currently broadcasting While using the Program Banner you can e Press PAGE UP or PAGE DOWN to move a page at a time D e Enter the number of hours you want to skip and then press the RIGHT LEFT ARROW to move forward or back in the schedule e Press SKIP FWD and SKIP BACK to move forward or back a day at a time e 222 book Page 28 Tuesday July 25 2006 1 30 PM ep Chapter 3 Using the Browse Banner UsiNG THE BROWSE BANNER Use the Browse Banner to see what other programs are on and not miss any of a program you are watching Current Program Current Date amp Time Program Rating TUE 3 19 Winnie the Pooh NR 6 25 pm 6 00 pm 9 30 pm Time Left 0 45 Time Remaining Dual Mode J301 HBO2E List Family in Program Receiver Current Current Active Favorites Mode Channel Program List Time Browse Date TUE 3 19 Winnie the Pooh Flanders the Dog Indicates 6 00 pm 9 30 pm 9 30 pm 12 00 am NR NR future programs 301 Browse Channel 2 can be viewed Browse Next Program Program Time and Rating Browse Current Program Program Time and Rating e When the Browse Banner is open you
150. on turns the receiver on off bottom button turns TV on off Press this button for SAT Mode Page Buttons Page up down in menus and guides Program Guide Displays current and future program listings and information Arrows Select Buttons 4 Channel up down navigate through menus guides and select options RECALL Browse See what is on other channels while watching TV View Satellite Program Exit out of any menu guide and go back to watching a program DISH Explore interactive TV features Search Search for a program lt Remote key ma ISS be different than shown E e Chapter 02 Two Color fm Page 17 Tuesday July 25 2006 3 02 PM Receiver and Remote Controls Remote Controls To use the features as described in this section make sure you in TV mode by pressing the TV Mode button TV Power Top amp bottom button turns TV on off Press this button for TV Video TV Mode Switch between TV inputs POWER TV Menu Access menu features E uo Le available on some TVs Q VOLUME Volume Buttons Mute Controls TV volume Control TV volume _ A on or off S SELECT U p Down Arrow e Buttons M Channel up down RECALL CANCEL on TV Recall Go back to last TV 2 LIVE TV channel viewed Picture In Picture PIP Buttons Allows you to view two programs at the same time on some TVs
151. ore plugging it in Use an outlet that contains surge suppression or ground fault protection For added protection during a lightning storm or when the receiver is left unattended and unused for long periods of time unplug the power cord from the wall outlet disconnect the lines between the receiver and the antenna and disconnect the telephone line This will provide some protection against damage caused by lightning or power line surges On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem and associated TV warranty coverage PS T e ee Chapter 01 Two Color fm Page 1 Tuesday July 25 2006 2 58 Introduction Introduction to DISH Network Chapter _ So you bought yourself a new receiver and you want to know how it works right Take a e look through this guide and you ll quickly learn how to use all of the features This chapter familiarizes you with your DISH Network satellite TV receiver WELCOME How TO USE THIS GUIDE ABOUT YouR DISH NETWORK ACCOUNT WATCHING TV NOW ADDITIONAL SERVICES ABOUT SATELLITE TV RECEPTION WHY CONNECT TO A PHONE LINE e Chapter 01 Two Color fm Page 2
152. ould cause fire or electrical shock Do not locate the antenna near overhead light or power circuits or where it can fall into such power lines or circuits When installing the antenna take extreme care to avoid touching such power lines or circuits as ey contact with them can be fatal wy Do not attempt to service the receiver yourself as opening or removing covers may expose you to danger ous voltage and will void the Limited Warranty Refer all servicing to authorized service personnel Proper Care of Your Equipment Always handle the satellite receiver carefully Avoid excessive shock and vibration at all times as this can damage the hard drive Unplug the receiver from the AC power outlet before cleaning If you have the receiver turned on and need to move it be sure to unplug the receiver and let it sit for at least 30 seconds before moving it The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty Do not place the receiver in an enclosure such as a cabinet without proper ventilation Do not stack the receiver on top of or below other electronic devices as this can cause heat build up and vibration Do not install the receiver in any area where the temperature can be less than 40 F or more than 113 F If the receiver is cold to the touch do not plug it in immediately Let it sit unplugged at room temperature for at least 45 minutes bef
153. plied to the balance due for other services billed on your third party billing agent bill including without limitation local telephone service according to the third party billing agent s billing procedures and applicable state statutes and regulations Contact your third party billing agent for details Failure to pay all or any part of your third party billing agent bill may result in disconnection of Services G Remedies Cumulative It is agreed that the rights and remedies provided under the terms and conditions of this Agreement to DISH Network in case of default or breach by you of this Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach by you at law in equity under contract or otherwise all of which are expressly reserved H Other No salesperson installer customer service representative authorized retailer or other similarly situated individual is authorized to change the terms and conditions of this Agreement DISH Network may however change the terms and conditions of this Agreement at any time and from time to time in its sole discretion and will notify you if that occurs The terms and conditions of this Agreement that either are expressly stated to survive or by their nature would logically be expected to survive its expiration or termination shall continue thereafter until fully performed This Agreement is in addition to any other written
154. pter 11 Two Color fm Page 102 Wednesday August 2 2006 1 00 PM ep Chapter 11 Using Troubleshooting Tools Notes T E e ColorIX fm Page 129 Tuesday August 1 2006 3 30 PM Account Information 4 Address Remote Control Changing 58 Checking 59 Adult Content Hiding 46 Antenna Dish 91 Over the Air 95 Remote Control Adjusting 60 Remote Control Attach 15 Remote Control Attenuator 61 Automatic Timer 54 B Back Panel 19 Batteries Remote Control 15 Browse Banner 28 109 Buying a Pay Per View 34 C Caller ID 75 History 76 ocreens 75 oetting Up 75 Troubleshooting 113 Canceling a Procedure 21 Changing Channels 26 107 Changing Languages 76 113 Channel Locks 45 Check Switch 101 Checking the Device Codes 65 Checking the Remote Control Address 59 Closed Captioning 13 77 Closing Menus 20 Combination Devices 62 Connecting a VCR to the Remote TV 94 Connecting Over the Air Cable TV 95 Connecting to the Nearby TV TV1 84 HDTV Digital Audio Video Connections 84 YPbPr Connections 85 Connecting to the Phone Line 92 Connecting to the Remote TVs TV2 87 Connecting to Your Dish Antenna 91 Connections Back Panel 19 Controlling Other Components 61 Controls and Indicators Front Panel 19 Conventions Guide 3 Customer Support 50 Deleting a Timer 56 Descriptive Video 76 Device Codes 63 65 116 DVD Player 118 DVD VCR Combo 118 Tuner Amplifier 11
155. r 6 Parental Controls on page 41 for information on locking and unlocking the receiver You may have the wrong list showing in the Program Guide Press GUIDE to open the Program Guide Press GUIDE again to select the next Favorites List Press GUIDE repeatedly to scan through all the available lists See Favorites Lists on page 37 for more information e Which remote do use Dual Mode Use Remote Control 1 with TV1 s outputs nearby TV and Remote Control 2 with TV2 s remote TV outputs Single Mode Both remotes control the entire receiver Why isn t PIP working Your receiver is probably in Dual Mode Press MODE on the front panel to put the receiver in Single Mode if you d like to use PIP 222 book Page 32 Tuesday July 25 2006 1 30 PM ig Chapter 3 Questions Notes 32 222 book Page 33 Tuesday July 25 2006 1 30 PM ee Pay Per View Chapter Ordering Pay Per View Programs e Is tonight a popcorn and movie night Why rent videos when you can use the information e in this chapter to order and watch Pay Per Views BUYING A PAY PER VIEW PROGRAM REVIEWING PAY PER VIEW PURCHASES e 222 book Page 34 Tuesday July 25 2006 1 30 PM Chapter 4 Buying a Pay Per View Program To buy Pay Per View programs using your remote control you must connect t
156. r UHF Pro Remote Control isn t working very well from far away you may be experiencing interference from objects near your receiver To improve your remote control s range try the following Place the receiver higher than all of the other equipment in your entertainment center Provide room above the receiver so that the antenna can be installed straight up If this is not possible tilt the UHF antenna at about a 30 angle Place the UHF antenna outside the entertainment center by using a coaxial cable to connect the antenna to the receiver Try moving the receiver to other locations Move any nearby over the air antennas away from the UHF remote antenna Do not place an over the air antenna on top of your receiver Install a UHF attenuator See nstalling a UHF Attenuator in the following section for details Changing the UHF Frequency Using the A B Switch A Q N na Your remote has a switch to change the UHF frequency that your remote control uses It comes preset to the A position but you can change the setting to the B position to lessen the likelihood of any other UHF remote interfering with yours Remove the battery cover from the remote control Use a small screw driver or a paper clip to carefully change the setting A Y Put the battery cover back on the remote control 17 Use the SYS INFO button on the front panel to open the System Information screen Press RECORD on
157. r a password using the NUMBER PAD The receiver displays stars as you enter the digits of the password Select OK 5 Confirm the password by re entering it Select OK All the locks you have set are now in effect CREATING OR CHANGING RATINGS LOCKS You can lock programs based on Motion Picture Association of America MPAA ratings PG PG 13 etc and expanded ratings violence language etc e 3 4 6 Gh Select locks based upon ratin Ratings Expanded Ratings Select Ratings 2 Violence 7 Language Locks Z 13 OR Nudi password SNOT Conia Done ONR AO p Parental Controls 5 if requested aj Select Done Press MENU Select criteria for and select Parental the locks Controls 1 Press MENU and select Parental Controls 5 2 lf the receiver is locked enter the password using the NUMBER PAD The receiver displays stars as you enter the digits of the password Select OK Select Ratings Locks 4 Highlight the least restrictive rating that you want to block Press SELECT to lock the highlighted rating and all ratings more restrictive than it for example locking PG 13 automatically locks R and NC 17 5 Select the expanded rating code s if you want to also lock these ratings To unlock a rating code select the code f Select Done Make sure the receiver is locked as described on page 43 e 222 book Page 45 Tuesday July
158. re is only PCM audio the program you will hear nothing This also applies to the analog audio outputs e Chapter 10 Two Color fm Page 79 Tuesday July 25 2006 3 15 PM Receiver Customization Changing the Program Guide Order e Line Mode When you use this setting in comparison to RF Mode the dynamic range is wider which makes the music and loud noises louder but voices quieter e Mode When you use this setting in comparison with Line Mode the dynamic range is narrower which makes music and loud noises quieter but voices louder CHANGING THE PROGRAM GUIDE ORDER You can set up the Program Guide to list channels in descending order with the highest channel number at the bottom or in ascending order with the highest channel number at the top Note If you do not set a channel order the Program Guide lists the channels in descending order Select Ascending or Descending Press MENU and DONG select Preferences then Channel Order CHANGING THE GUIDE DISPLAY The receiver comes set to display the Program Guide with video in the upper right corner However you can change the way the Program Guide displays Standard Partial guide with video Enhanced Partial guide with video Extended Partial guide with video TEA Standard Full guide without video 3 a Enhanced Full guide without video Gu Display Extended Full g
159. reserve the right to add delete rearrange and or change any and all programming programming packages and other Services that we offer and our prices and fees related to such programming programming packages and Services at any time including without limitation during any term agreement period to which you have agreed under the terms and conditions of any other agreement with DISH Network If a change affects you we will provide you notice of such change and its effective date In the event that we delete rearrange or change any programming programming packages or other Services you understand and agree that we have no obligation to replace or supplement any programming programming packages or other Services previously offered that have been deleted rearranged or otherwise changed You further understand and agree that you will not be entitled to any refund because of a deletion rearrangement or change in the contents of any programming programming packages or other Services previously offered H Multi Month Subscriptions For multi month subscriptions you may downgrade your Services only at your time of renewal You may not downgrade your Services during the term of a multi month subscription 2 BILLING POLICIES AND PAYMENTS FOR SERVICES A You agree to pay all amounts billed for Services and to pay all taxes fees and other charges if any which are now or may in the future be assessed in connection with any Services you receive from us
160. roll through the list of counters displayed 2 Select Done SZ em a Chapter 11 Two Color fm Page 101 Wednesday August 2 2006 1 00 PM Connections and Setup Using Troubleshooting Tools Point Dish and Check Switch The Point Dish and Check Switch screens are helpful to the Customer Service Representatives You may be asked to display these screens when you call DISH Network Even though there are items that can be changed only change them when specifically directed by a Customer Service Representative Select Installation Check Switch lf you need to run a check switch select Check Switch Select System Select F E Setup Point Dish Azimut Press MENU select System Setup Select Installation A Q N na Select Point Dish This screen shows you information to help maximize your satellite oe signal The bar at the bottom of the screen tells you the signal strength Green is a good signal while red indicates the signal is not acceptable or is from the wrong satellite 5 Select Check Switch to display the Installation Summary screen The Installation Summary screen tells you if you are receiving signals from the satellites and which multi dish switches you have installed if any Select Test only if directed by the Customer Service Representative f Select Done S Als AIN D E SZ e Cha
161. s MENU on your remote control to open the Main Menu and then select Customer Support e Call DISH Network by calling 1 800 333 DISH 3474 Note Additional authorization may be required before high definition programming and or over the air broadcasts can be viewed additional fees may apply e Chapter 01 Two Color fm Page 5 Tuesday July 25 2006 2 58 PM Introduction Watching TV Now WATCHING TV Now After you have ordered your programming package you can begin enjoying the features of your new satellite TV receiver When you complete these simple tours you ll be familiar with the remote control and be able to find a program to watch pause live TV and record your favorite shows Finding a Program to Watch You re already itching to use your remote control so pick it up now and find something to watch If you want to know more about watching TV see Chapter 3 Finding Programs to Watch starting on page 25 4 Ways to Find a Program Program amo Guide Highlight a current program by pressing a the Up or Down ARROW and press SELECT 52 TUE 3 19 ings Above 1 6 25 6 00 9 30 pm E 301 HBO2E Arrow Press the Up NAM B utto ns or Down ARROW 1 def o O 0 Q Number Enter a channel number with the 2 gt Number Buttons p 4 Tips FI E y Tips anders the Dog Browse Pre
162. select a specific program on a specific channel and tell the satellite receiver how often you want to record that program Be sure to set up the receiver to control your VCR see page 77 Timer Types There are three types of timers e VCR Records an event on a previously inserted tape for later viewing Make sure you have your VCR connected and turned on when using this type of timer Also be sure to set up the receiver to tell the VCR to start stop recording e Auto Tune Automatically changes the channel for live viewing of the event e Reminder Creates an on screen reminder when the event is about to air e ERD Records an event to an external device such as a PocketDISH See page 53 for instructions on how to enable this feature e Timer Frequency Deciding how often you want to watch a program will help you make the best choice e Records a program once good for movies sporting events etc e Weekly Records a program once a week at that time on that channel e Daily Records a program once a day at that time on that channel e Monday Friday Records a program once a day Monday through Friday at the selected time on that channel Timers List Use the Timers List as described on page 54 to e View the general list of timers e Create a Manual timer e Edita timer a 222 book Page 53 Tuesday July 25 2006 1 30 PM Timers Timers W
163. side call um 2 3 4 Phone Type Outside Line Touch Tone ea MUS 5 91 Main Menu Thursday Janu 20 Rotary Phone F Prefix 6 z Select phone Select either Bons E type No Prefix or If your phone Prefix Code system needs Select Done a prefix code for System Setup Installation 1 an outside line Bae System j4 enter it under Prefix Press MENU and select System Setup then Installation then Phone System 1 Pressing MENU then select System Setup 6 Installation 1 and then Phone System 4 O 2 Select the Touch Tone or the Rotary Phone option in the Phone Type list 3 Select either the No Prefix or the Prefix Code option in the Outside Line Prefix list Note Usually you need a telephone number prefix only for business installations For most residential installations all you need to do is set the telephone system type The default setting of No Prefix will allow correct dialing If this is the case select the Save option to save the above setting and stop here If you do need to set a prefix then instead of selecting the Save option go on to step 5 4 f you selected No Prefix select Done 5 Ifyou selected Prefix Code the receiver highlights the box where you must enter the exact sequence you dial the phone to obtain an outside line 6 Select Done e Chapter 11 Two Color fm Page 94 Wednesday August 2 2006 1 00 PM Ch
164. ss the Banner RIGHT ARROW Highlight a current program by pressing the Up or Down ARROW and press SELECT e Chapter 01 Two Color fm Page 6 Tuesday July 25 2006 2 58 PM Chapter 1 Additional Services ADDITIONAL SERVICES Pay Per View Catch all the action on Pay Per View Take a break from regular TV and order the latest movies sports and special events For details on ordering Pay Per View events see page 33 Be sure to connect an active phone line to your receiver before you order a Pay Per View event see the instructions on page 92 DishHOME At DishHOME press DISH on your remote control you ll find news sports scores weather information TV and movie buzz customer service games and more ABOUT SATELLITE TV RECEPTION Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth Once the satellite dish is aimed at the satellite the dish does not have to move to follow it amp Here s something interesting Noted science fiction author Arthur C Clarke calculated the orbit that causes satellites to remain stationary in the sky To this day the 22 000 mile high orbit bears the name Clarke Belt Rain and Snow Fade Satellite Heavy rain snow or dense cloud cover can reduce the pe sate
165. start Fee a deposit equal to a minimum of two month s service charges and all outstanding balances accrued through the date of such disconnection before we reconnect your Services Unless required by applicable law deposits will not be held segregated from other funds and shall not earn or accrue interest Promotional pricing is valid only at time of installation Additional charges may apply for you to upgrade your Services or Equipment after installation or for non standard installations C If you paid for an annual or other multi month subscription to any Services and your account is past due for any amount owed to us at our option we may suspend any or all Services until we receive payment in full of all past due amounts and or convert your annual or other multi month subscription to a monthly subscription If we convert your multi month subscription to a monthly subscription we will first apply the amount you paid for your multi month subscription to any past due amounts and then any remaining amounts to any obligations you incur in the future D If we use a collection agency or attorney to collect any money you owe us or to assert any other right which we may te have against you you agree to pay the reasonable costs of collection or other action These costs might include but are not limited to the costs of a collection agency reasonable attorney s fees and court costs If there are billing errors or other requests for cr
166. t the phone number or mailing or e mail address set forth in the first paragraph of this Agreement B Notice Any notice required or permitted to be given by us under this Agreement may be provided via the mail on your billing statement as a bill insert via broadcast on a television channel through publication on the website set forth in the first paragraph of this Agreement by telephone or by any other reasonable means If we send you notice by mail on your billing statement or as a bill insert it will be considered given when deposited in the U S Mail addressed to you at your then current billing address in our records If we send you notice via broadcast on a television channel or through publication on the website set forth in the first paragraph of this Agreement it will be considered given when first broadcast or published If we send you notice by telephone it will be considered given when personally delivered to you or when left as a message at your then current phone number in our records Unless otherwise specified in this Agreement any notice required or permitted to be given by you under this Agreement shall be in writing and shall be sent by first class mail addressed to us at the mailing address set forth in the first paragraph of this Agreement and shall be deemed given when received by us at such mailing address C Credit Checks You authorize DISH Network to investigate your financial responsibility and creditworthiness inc
167. tadium may be prohibited from watching football games that are played in that stadium You may have tried to tune to a program on a channel which you have not bought Troubleshooting Tables Possible Reason What to Do Check the coaxial cables and their connections to and from the multi dish switch Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Run Check Switch as described on page 101 If this does not work call the Customer Service Center at 1 800 333 DISH 3474 for help Note the local weather conditions Remove any snow or other debris which may have collected on the satellite dish Make sure that the satellite dish has a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Make sure that the satellite dish is aimed at the satellite Check the strength of the signal using the Point Dish screen as described on page 101 Consult your installer to re aim the dish if necessary to obtain the strongest possible signal Make sure the system uses RG6 coaxial cable if not call your dealer or installer Check the dish to receiver cable run length If your entire system is DISH Pro it can be as much as 200 feet If it is a Legacy system it should not be more than 100 feet Check the coaxial cables and their connections to and from the multi dish switch Make sure that all required cables are in plac
168. ter 8 Timers shows you how you can record and play back your favorite programs when you want to watch them e Chapter 9 Remote Control Setup contains instructions for programming your remote to con trol your satellite receiver and equipment like a TV or VCR e Chapter 10 Receiver Customization shows you how to customize your receiver e Chapter 11 Connections and Setup explains how to connect your satellite receiver to your TV and equipment like a VCR Tips and Questions At then end of most chapters you ll find two important sections that are there to give you additional information Q Tips that let you in on secrets of using your satellite TV system more efficiently Answers to Questions you might have about the features described in the chapter SZ s a Chapter 01 Two Color fm Page 3 Tuesday July 25 2006 2 58 PM Introduction How to Use this Guide Guide Conventions e names of remote control buttons are all uppercase Example Press SAT e Select means to move the highlight to an on screen option or choice in a list and press SELECT on the remote control Example Select the Locks option e Where this guide mentions nearby TV it refers to the TV near the receiver The nearby TV receives TV1 menus and programming from the receiver s TV1 outputs and is connected using short audio video cables e Where this guide mentions remote TV it refers to the cabl
169. the Air TV Broadcasts Over the air TV signals are broadcast from stations on the ground while satellite TV signals are broadcast from satellites in space You receive over the air TV signals using an indoor or outdoor antenna instead of the satellite dish You are likely familiar with analog over the air TV signals these are the signals that have been used to broadcast TV for many years New digital over the air TV signals are broadcast and received in the same way Digital over the air TV broadcasting uses advanced technology like that of the DISH Network to deliver superb picture quality and CD quality amp sound However digital over the air signal reception like analog over the air signal reception depends on several things e The distance between the broadcast station and your home the farther away the station the weaker the signal e broadcast station s power the lower the power the weaker the signal e Obstacles between the station and your home such as mountains buildings trees or other objects these may block or reflect the signal before it reaches you e Multiple broadcast stations to receive good signals from several stations you may need to compromise in how you aim the antenna or you may need more than one antenna The effects of poor digital reception are different from the effects of poor analog reception e Poor analog reception usually causes the TV picture to be snowy or to include ghos
170. the date of purchase and either your customer account number the receiver conditional access number or the receiver model number ready Display the Important System Information menu to find these numbers 2 A Customer Service Representative will assist you If the Representative determines you should return any equipment you will be directed to call a Return Authorization representative Before shipping any equipment you must talk to a Return Authorization representative and must obtain a Return Authorization RA number 4 You will be given the appropriate address for which to return your equipment Whether under warranty or not you will be responsible for the cost of shipping back the defective equipment For faster service see the Advance Exchange Pro gram below 5 Returned equipment must be packaged properly using either the original shipping materials or the packaging in which the replacement equipment is shipped Include a copy of the Bill of Sale Any items returned without a copy of the Proof of Purchase will be considered out of warranty Follow the instructions given to you by the Customer Service Represen tative 6 Write the RA number in large clearly visible characters on the outside of the shipping box that you use to return the equipment To avoid confusion and misunderstandings shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense
171. ther conditions Heavy rain snow or cloud cover may be interfering with transmission of the satellite signal Remove any snow or other debris which may have collected on the satellite dish You have selected an HD mode your HDTV does not support Refer to your HDTV user s guide Make sure that the TV brightness and contrast are adjusted correctly and that the TV is working properly The receiver front panel Power light is on and there is a picture on the TV screen but the picture has sparkles or is grainy has a herringbone pattern lacks color or vertical hold wobbles looks washed out or fuzzy The TV set may not be working properly If the receiver is connected to the remote TV using the RF or VHF connections there may be a strong local broadcast on the same channel or a channel adjacent to the one to which the TV is tuned Make sure that the TV is connected properly to the receiver e Reference Two Color fm Page 111 Tuesday July 25 2006 3 08 PM Reference Watching A Program A black box fills almost all of the TV screen The TV screen is all blue Favorites Lists What Is Happening You press the remote Guide button while the Program Guide is displayed You find that you can apply only the All Chan list or the All Sub list You try to change the All Chan list or the All Sub list The receiver displays an ERROR m
172. thout our written consent which will not be unreasonably withheld We may however refuse to allow you to assign or transfer your Services if you lease your Equipment or if your account has an outstanding balance 7 LIMITATION OF OUR LIABILITY A NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES WILL BE LIABLE FOR ANY INTERRUPTIONS IN SERVICE OR FOR ANY DELAY OR FAILURE TO PERFORM INCLUDING WITHOUT LIMITATION IF SUCH INTERRUPTION OR DELAY OR FAILURE TO PERFORM ARISES IN CONNECTION WITH THE TERMINATION OR SUSPENSION OF DISH NETWORK S ACCESS TO ALL OR ANY PORTION OF SERVICES THE RELOCATION OF ALL OR ANY PORTION OF THE SERVICES TO DIFFERENT SATELLITE S A CHANGE IN THE FEATURES AVAILABLE WITH YOUR EQUIPMENT ANY SOFTWARE OR OTHER DOWNLOADS INITIATED BY US OR ANY ACTS OF GOD FIRES EARTHQUAKES FLOODS POWER OR TECHNICAL FAILURE SATELLITE OR UPLINK FAILURE ACTS OF ANY GOVERNMENTAL BODY OR ANY OTHER CAUSE BEYOND OUR CONTROL B NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES WILL BE LIABLE FOR ANY DAMAGE RESULTING FROM LOSS OF RECORDED MATERIAL OR THE PREVENTION OF RECORDING INCLUDING WITHOUT LIMITATION ANY LOSS OF PREVENTION OF RECORDING DUE TO ANY FAULT FAILURE DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT e Appendix Two Color fm Page 126 Tuesday July 25 2006 3 06 PM Appendix Residential Customer Agreement C
173. to a slot in such receiver Not all receivers with a Smart Card slot require Smart Cards for proper authorization Smart Cards remain the property of DISH Network at all times and any tampering or other unauthorized modification to any Smart Card is strictly prohibited and may result in and subject you to legal action You agree to return Smart Cards to us upon our request B Smart Cards are non transferable Your Smart Card will only work in the DISH Network receiver to which it was assigned by DISH Network If you report to our Customer Service Center that your Smart Card was lost damaged defective or stolen then we will replace it as long as there is no evidence of unauthorized tampering or modification A replacement fee will apply Smart Card Replacement Fee In addition in order to minimize downtime for your Equipment DISH Network will upon your request deliver a replacement Smart Card to you via overnight delivery in which event our overnight delivery fee Overnight Delivery Fee will apply C DISH Network reserves the rights to alter software features and or functionality in your DISH Network receivers provide data and content to Personal Video Recorder Digital Video Recorder PVR DVR products store data and content on the hard drives of PVR DVR products and send electronic counter measures to your DISH Network receivers through periodic downloads DISH Network will use commercially reasonable efforts to schedule these downl
174. tomization Personalizing Your Satellite Receiver Take a look through this chapter and you ll find out how to change settings on the receiver e to make it just the way you like it As an added bonus if you find out that you don t like how it turned out you can reset the receiver to the way it was when you got it Here s what s in this chapter e USING SHARED VIEW e MODULATOR SETUP USING CALLER ID CHANGING LANGUAGES e USING CLOSED CAPTIONING e USING DOLBY SURROUND SOUND CHANGING THE PROGRAM GUIDE ORDER CHANGING THE GUIDE DISPLAY e RESETTING TO FACTORY DEFAULTS Ir e SCHEDULING RECEIVER UPDATES INACTIVITY STANDBY ee IZ is e Chapter 10 Two Color fm Page 74 Tuesday July 25 2006 3 15 PM Chapter 10 Using Shared View USING SHARED VIEW Shared View is a feature of Single Mode that lets you activate the TV2 audio and video outputs to display the same programming as the TV1 outputs While using this feature both the Remote Control 1 and Remote Control 2 for your satellite receiver can control what is displayed on all TVs connected to the system This feature is available only in Single Mode 1 MODE MODE i8 Shared View 2 Select D Make sure Press MENU select Select Enable elect Vone receiver is in System Setup then or Disable View Single Mode select Shared View Note Make sure you are using Remote Control 1 and TV1 beca
175. ts that is multiple images caused by receiving reflected signals along with the direct signal from a station e Poor digital reception may cause the TV picture to be pixelized that is broken up into small squares of various colors or to be lost completely the TV screen is all black or all blue e Digital broadcasts often provide either a very good picture or no picture at all e You may be able to receive a poor analog signal but not be able to receive a digital signal at all e Chapter 11 Two Color fm Page 99 Wednesday August 2 2006 1 00 PM Connections and Setup Connecting Over the Air Antenna To get the best possible digital signal reception make sure you use the best over the air antenna for where you live e You can receive a limited number of channels using a rabbit ears type antenna on top of the TV set or a much larger number via a large UHF VHF indoor outdoor antenna e The higher the quality of the antenna you use the greater its range and the better its reception will be Digital OTA Broadcasts are Still Developing e Broadcasters may still be testing digital signals and their strength and may stop broadcasting without notice vary power output or turn it off e Some broadcasters do not yet have permanent transmitter tower e Broadcasters may choose to multicast which allows them to provide multiple standard definition channels in the same bandwidth used to provide a hi
176. twork as your television service provider DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support You may contact us 24 hours a day any day of the year by any of the following means Phone 1 800 333 DISH 3474 Email feedback customermail dishnetwork com Mail DISH NETWORK CUSTOMER SERVICE CENTER P O BOX 9033 LITTLETON CO 80160 Website www dishnetwork com To view this Residential Customer Agreement the Agreement in Spanish please visit our website at www dishnetwork com or call us at 1 800 333 DISH and we will send you a copy Para ver este Acuerdo en espanol por favor visite www dishnetwork com o llame al 1 800 333 DISH y le enviaremos una copia DISH Network is a trademark of EchoStar Satellite L L C For purposes of this Agreement and any customer agreement s applicable to the promotion s pursuant to which you are receiving Services and or Equipment DISH Network we or us shall mean EchoStar Satellite L L C or where applicable under the particular circumstances third party billing agents and you or your refer to you the DISH Network subscriber THIS RESIDENTIAL CUSTOMER AGREEMENT DESCRIBES THE TERMS AND CONDITIONS UNDER WHICH DISH NETWORK WILL PROVIDE ITS SERVICES TO YOU THIS AGREEMENT IS EFFECTIVE UNTIL CHANGED OR REPLACED IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER AND DO NOT ACCEPT THESE TERMS AND CONDITIONS OR ANY SUBSEQUEN
177. u that you are about to disrupt the use of the TV2 outputs em e Chapter 02 Two Color fm Page 14 Tuesday July 25 2006 3 02 PM Chapter 2 Remote Controls REMOTE CONTROLS The two remote controls give you access to all the features of your satellite receiver You can set up each remote to control the satellite receiver and up to three other devices see page 61 These devices can be a TV a VCR or DVD player and a third device This section describes how to use the various features on the two types of remote controls included with your satellite TV system Types of Remote Controls Remote Control 1 uses infrared IR signals to e Control TV1 menus for the nearby TV in Dual Mode e Control the satellite receiver in Single Mode IR signals travel only short distances 60 feet or less and cannot go through walls or other solid objects You must point the remote control directly at the device with no objects blocking the line of sight Remote Control 1 uses IR signals to control both the receiver and other devices programmed into the remote This remote control is identified by the green number 1 at the bottom of the remote control E Remote Control 2 uses UHF Pro signals to e Control TV2 menus for the remote TVs in Dual Mode e e Control the satellite receiver in Single Mode UHF Pro signals travel long distances and go through w
178. uide without video Done Press MENU Select from Select Done select Preferences the guide display then Guide Display options ep e Chapter 10 Two Color fm Page 80 Tuesday July 25 2006 3 15 PM Chapter 10 Resetting to Factory Defaults e Standard Partial Guide with Video This option is preset when you first set up the receiver The Program Guide displays video in the upper right corner and 1 5 hours of schedule per page e Enhanced Partial Guide with Video Choose this option if you d like larger text on your Program Guide The Program Guide displays video in the upper right corner and one hour of schedule per page e Extended Partial Guide with Video Choose this option if you d like to see video in the upper right corner and three hours worth of schedule per page on the Program Guide e Standard Full Guide without Video Choose this option if you d like to see more channels per page on the Program Guide e Enhanced Full Guide without Video Choose this option if you d like to see more channels per page in large text on the Program Guide e Extended Full Guide without Video Choose this option if you d like to see more channels and three hours of schedule per page on the Program Guide RESETTING TO FACTORY DEFAULTS You can reset the receiver to discard any changes you have made to the receiver except lt for remote control address settings and locks
179. use you cannot enable or disable this feature using Remote Control 2 Note If you do not want to display programming on any other TV besides TV1 and you do not want Remote Control 2 to control the receiver select Disable View After you select Done TV2 will show a screen that says Shared View is currently disabled MODULATOR SETUP If you have TV1 and TV2 connected to the receiver with coaxial cables see page 83 you can decide which channel you d like to use to view your DISH Network programming If you have the system locked you ll have to enter the password to enable TV1 s output on this screen Make sure your TV can tune to the channel you pick before you change the setting on this screen Set the channel and mode for TV1 and TV2 If the system is locked you ll be prompted to enter your password NS Modulator Setup Seleci Cancel to cancel your changes and retum to the previous screen E Connecti n 77 MEE Set the channel and mode for TV1 if you use coaxial connection CH 3 4 E e Chapter 10 Two Color fm Page 75 Tuesday July 25 2006 3 15 PM Receiver Customization Using Caller ID USING CALLER ID Caller ID displays on your TV the names of people and or telephone numbers as they call you if you subscribe to Caller ID from your local phone company To use this feature make sure you have a phone line connected to the receiver and that the Caller ID feature is en
180. ver the air channels for the nearby TV Select Scan E Locals Allow receiver to Select p MENU and scan for locals Done ZE Enter local REGL ON all Setup men select OR e then Local Channels channels Go back to Doe D the Local then select Channels screen Done 1 Make sure you have your over the air antenna connected to the receiver s 8VSB TV Antenna Cable connection 2 Press MENU select System Setup 6 and then Local Channels 9 to open the Local Channels screen If this is the first time you have opened this screen it will have no channels listed 3 Scan for channels by selecting Scan Locals lt 4 will take a few minutes to complete When it finishes the results will show how channels the scan found 5 Select OK to go back to the Local Channels screen Note If the channel number says None you have not yet assigned this channel a network affiliation or name The Arrow at the bottom left means that there are more channels off the bottom of the screen which you can get to with the ARROW keys if you wish to edit their names or remove them f you want to name the over the air channels continue on If you do not want to name your over the air channels select Done You will then be taken out of the menus back to watching TV 7 Selecta channel and then select Edit Name to modify the way the channel name displays o
181. warranty does not cover equipment sold AS IS or WITH ALL FAULTS shipping and handling removal or reinstalla Le tion shipping damage if the equipment was not packed and shipped in the manner prescribed nor equipment pur chased serviced or operated outside the continental United States of America Legal Limitations REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS SYSTEM NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF OR INABILITY TO USE THIS SYSTEM UNDER NO CIRCUMSTANCES SHALL ECHOSTAR S LIABILITY IF ANY EXCEED THE PURCHASE PRICE PAID FOR THIS SYSTEM EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS SYSTEM IS LIMITED IN DURATION TO THE PERIOD OF THIS WARRANTY ECHOSTAR RESERVES THE RIGHT TO REFUSE TO HONOR THIS WARRANTY IF ECHOSTAR DETERMINES ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS SYSTEM NOT TO HAVE PERFORMED PROPERLY THIS WARRANTY SHALL BE VOID IF ANY FACTORY APPLIED IDENTIFICATION MARK INCLUDING BUT NOT LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS HAS BEEN ALTERED OR REMOVED THIS WARRANTY SHALL ALSO BE VOID IF THE RECEIVER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON If You Need Assistance 1 Call the Customer Service Center at 1 800 333 DISH 3474 Have
182. will see the Program Banner information on the current program at the top of the screen and on the left side of the Browse Banner at the bottom of the screen At the bottom right of the screen is information on the program that is coming on next on the same channel TUE 3 19 Hoop Dreams Flanders the Dog 300 6 00 pm 9 30 pm 9 30 pm 12 00 am While watching a Use the Up or Down Press SELECT program press ARROWS to BROWSE browse current programs T E SZ em a 222 book Page 29 Tuesday July 25 2006 1 30 PM Finding Programs to Watch Using Search to Find a Program USING SEARCH TO FIND A PROGRAM You can find programs to watch by using the Search feature of the receiver This feature will search all channels including over the air channels if an over the air antenna is connected to the receiver as described on page 95 and find programs that match keywords that you enter Using the Search Feature Enter search SELECT criteria and select Search lt Highlight a program from the results list You can search for events two ways e e Select Title to search for the words that appear in the title of a program e Select Info to search for words that in the program description or title Enter the search word s in the Search Criteria Field in one of two ways see page 22 e Use the virtual keyboard e Use the letters on the
183. y A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant such as RJ 11 See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this PS T e Appendix Two Color fm Page 128 Tuesday July 25 2006 3 06 PM Appendix FCC Compliance product is part of the product identifier that has the format US AAAEQ T XXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practic
184. y 25 2006 3 02 PM Chapter 2 Using Text Fields UsiNG TEXT FIELDS When you use features on the receiver you might be required to enter information such as the name of a movie when using Search into areas known as text fields Your receiver has two basic ways to enter the information e Virtual Keyboard e Remote Control NUMBER PAD Using the Virtual Keyboard Use the virtual keyboard letters to type the information Use the LEFT RIGHT UP and DOWN ARROWS to navigate around the keyboard Select the characters you want Using the Number Pad Use the letters above the NUMBER PAD on the remote control just like on a telephone while the highlight is in the field For example when looking for the channel and times to watch Rudy 4 Friml Presents you press 7 three times for an 8 two times for a U 3 one time for a D and 9 three times for a Y to spell the word Rudy 3 o abc ghi jkl tuv gt a T x lt N A e o gt While in the Text Field When the cursor is in the text field Press the LEFT ARROW to delete characters omsmr lt formar Press FORMAT to backspace without deleting characters Press 0 to enter a blank space such as between words Use the RIGHT ARROW to forward space without deleting characters amp e 0 PS T E AID E e Chapter 02
185. y walk you through a procedure to download software If this prompt displays follow the instructions and do not disturb the receiver until the nearby TV is displaying DISH Network video Otherwise press VIEW LIVE TV After a few minutes you should be watching TV CONNECTING THE PHONE LINE You must keep the receiver connected to an active telephone line to order Pay Per View programs use all of the DishHOME Interactive features or other services from DISH Network with your remote control Note You may be able to use a wireless modem jack However this may not support all the features of this receiver such as Caller ID See www dishnetwork com for compatible modem products Note If you have a Digital Subscriber Line DSL you may have to install a DSL filter between the receiver s back panel Phone Jack and the telephone wall jack to successfully connect with DISH Network You can obtain a filter from your DSL provider Phone Line Connections Run a telephone cable with a standard RJ 11 connector from the receiver s back panel Phone Jack to an active telephone connection em Chapter 11 Two Color fm Page 93 Wednesday August 2 2006 1 00 PM Connections and Setup Connecting the Phone Line Phone System Setup You must also set up the receiver for your telephone system touch tone or rotary and set a telephone number prefix if you need a prefix to make an out

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