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Canon MP470 All in One Printer User Manual

1. E Writing Error Output Error Communication Error The machine is not ready Confirm that the Power lamp is lit green If the Power lamp is off turn the machine on While the Power lamp is flashing green the machine is initializing Wait until the Power lamp stops flashing and remains lit green If the Alarm lamp is lit orange an error may have occurred on the machine For details on how to resolve the error see An Error Message Is Displayed on the LCD on page 57 Printer port setting does not match the Check the printer port settings computer s interface connecting the In the following instruction XXX signifies your machine s name machine _ a 1 Log into a user account with the administrator privilege 2 Click Control Panel then Printer under Hardware and Sound In Windows XP click Control Panel Printers and Other Hardware then Printers and Faxes In Windows 2000 click Control Panel then Printers 3 Right click the Canon XXX Printer icon then select Properties 4 Click the Ports tab to confirm the port settings Make sure that a port named USBnnn where n is a number with Canon XXX Printer appearing in the Printer column is selected for Print to the following port s If the port setting is not correct reinstall the MP Drivers or change the port setting according to the interface you are using The machine is not connected properly Make sure that the USB cabie is securely plug
2. Copy Specifications Multiple copy 1 99 pages Intensity adjustment 9 positions Auto intensity AE copy Zoom 25 400 1 unit Scanner driver TWAIN WIA Windows Vista and Windows XP only Maximum scanning size A4 Letter 8 5 x 11 7 276 x 297 mm Scanning resolution Optical resolution horizontal x vertical max 2400 dpi x 4800 dpi Interpolated resolution max 19200 dpi x 79200 dpi Gradation Input Output 16bit 8bit 48bit 24bit RGB each 16bit 8bit Appendix 75 Camera Direct Print PictBridge Paper size 4 x 6 107 6 x 152 4 mm 5 x 7 1427 0 x 177 8 mm Credit card 8 x 10 203 2 x 254 0 mm A4 Letter Wide Can be selected only on certain Canon brand PictBridge compliant devices Paper type Default Selections based on the machine setting Photo Photo Paper Plus Glossy Glossy Photo Paper Glossy Photo Paper Everyday Use Photo Paper Glossy Photo Paper Plus Semi gloss Photo Stickers Fast Photo Photo Paper Pro Plain Paper A4 Letter only Layout Default Selections based on the machine setting Borderless Bordered N up 2 4 9 1671 35 up 1 Layout compatible with Canon brand sticker above Refer to Compatible Media Types in the User s Guide on screen manual 2 Selected photos are printed in 35 mm film style layout contact printing layout This print setting is only available with certain Canon PictBridge compliant devices You can print sho
3. Compliant Device No ink Ink cassette error The FINE Cartridge has or may have run out of ink The FINE Cartridge may not be installed properly or may not be compatibie with this machine Check the error message on the LCD and take the appropriate action to resolve the error See An Error Message Is Displayed on the LCD on page 57 Hardware Error FINE Cartridge errors have occurred Replace the FINE Cartridge See Replacing a FINE Cartridge on page 46 Printer error An error requiring servicing may have occurred Machine Power lamp flashes green and Alarm lamp flashes orange alternately Disconnect the USB cable between the machine and the PictBridge compliant device turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in turn on the machine and then reconnect the PictBridge compliant device to the machine If the same error occurs contact your Canon Service representative Cannot via Bluetooth Communication m Printing Does Not Start Action Printing was started immediately after turning on the machine Machine initialization lasts about 30 seconds While the machine is initializing you cannot print through Bluetooth communication Wait for about 30 seconds then retry printing E Other Printing Troubles Refer to the Bluetooth Guide on s
4. 3 4 5 Press the Menu button Use the 4 or P button to select Maintenance settings then press the OK button The Maintenance settings screen is displayed Use the 4 or P button to select Maintenance then press the OK button The Maintenance screen is displayed Use the or button to select Deep cleaning then press the OK button i Roller cleaning The confirmation screen is displayed Use the amp or W button to select Yes then press the OK button Print Head Deep Cleaning starts Do not perform any other operations until Print Head Deep Cleaning finishes This takes about one minute Confirm the condition of the Print Head 1 2 3 Print the nozzle check pattern to check the print head condition See Printing the Nozzle Check Pattern on page 39 lf the problem is not resolved perform Print Head Deep Cleaning again lf this does not solve the problem a FINE Cartridge may have run out of ink Replace it with a new one See Replacing a FINE Cartridge on page 46 Routine Maintenance 43 Aligning the Print Head if ruled lines are printed misaligned or print results are otherwise unsatisfactory adjust the print head position 1 Make sure that the machine is turned on then load two sheets of A4 or Letter sized plain paper in the Rear Tray 2 44 Open the Paper Output Tray then open the Output Tray Extension set the Paper Thickness Lever to the left For
5. An Error Message Is Displayed on the LCD on page 57 LCD Cannot Be Seen At Ail on page 58 An Unintended Language Is Displayed on the LCD on page 58 Cannot Install the MP Drivers on page 59 Cannot Connect to Computer Properly on page 60 Print Results Not Satisfactory on page 61 The Print Result Not Satisfactory When Copying on page 65 e e e Printing Does Not Start on page 65 Paper Does Not Feed Properly on page 66 Paper Jams on page 67 Error Message Appears on the Computer Screen on page 68 Error Message Appears on a PictBridge Compliant Device on page 70 Cannot Print Properly via Bluetooth Communication on page 71 Cannot Print Properly from a Photo index Sheet on page 71 Cannot Remove a Memory Card on page 71 Scanning Problems on page 72 If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in printing such as the machine is out of paper or paper is jammed a troubleshooting message is displayed automatically Take the appropriate action described in the message The message may vary depending on the version of your Windows operating system f Load paper 56 Troubleshooting An Error Message Is Displayed on the LCD if an error message is displayed on the LCD take the corresponding action described below
6. Power supply Never attempt to plug in or unplug the machine from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Never plug the machine into a power socket that is shared with other equipment extension lead cord 2 or 3 way adapter etc Never use the machine if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the machine immediately unplug the machine at the power supply and call for service Periodically unplug the machine and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the machine is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulation failure and fire If you hear thunder disconnect the power supply of the machine and refrain from using it Leaving the machine plugged in may cause fire electric shock or damage to the machine depending on the thunder storm Use the power cable included with the machine 78 Safety Precautions Cleaning the machine Use a damp cloth to clean the machine Never use i fe oe flammable solvents such as alcohol benzene or thinners lf flammable solvents come in contact with electrical comp
7. Turning the Machine On and Off on page 8 2 Load the original document on the Platen Glass see Handling the Original Document on page 9 Press the SCAN button Go 4 Use the or Y button to select the document type then press the OK button Important Make sure that the document has been loaded correctly according to the document type that you have selected For details refer to Scanning Methods in the User s Guide on screen manual 5 Use the or button to select the scan operation then press the OK button 6 Press the Color or Black button The operation to be performed after scanning the original depends on the scan operation setting you have selected in step 5 For details on how to modify the operation settings refer to the Scanning Guide on screen manual Scanning Images 31 Printing Photographs Directly from a Compliant Device You can connect a PictBridge compliant device such as a digital camera camcorder or mobile phone using a USB cable recommended by the device s manufacturer and print recorded images directly without using a computer Connectable Devices PictBridge is an industry standard enabling a range of digital photo solutions including the direct printing of photos from a digital still camera camcorder or mobile phone without the need to use a computer A device can be connected to this machine for direct printing regardless of the manufacturer or the model as lon
8. Exif Print PictBridge Photo All in One PIXMA MP47 0 series Quick Start Guide QTS1007V01 Getting Help from Canon Help Us Help You Better Before you contact Canon please record the following information Serial Number located on the inside of the product Model Number located above the LCD Setup CD ROM number located on the CD ROM Purchase Date Customer Technical Support Sequence 1 Internet www canontechsupport com For quick and comprehensive self help in an intuitively guided interactive troubleshooting environment the place to start is our helpful tech support web site In addition the latest driver downloads answers to frequently asked questions product information and where to buy instructions are found here 2 Email Tech Support www canontechsupport com For individual attention to a special issue try emailing our friendly technical support representatives specially trained to communicate quick easy and logical solutions to your inquiries within 24 hours 3 Toll Free Live Tech Support 1 800 828 4040 This option provides live telephone technical support free of service charges Monday Saturday excluding holidays during your product s 1 year limited warranty period Telephone Device for the Deaf TDD support is available at 1 866 251 3752 4 Extended Service and Support www canon
9. Message Action The following ink cartridge cannot be recognized U0514 U052 U053 U059 The FINE Cartridge may not be installed properly or the Cartridge may not be compatible with this machine Open the Scanning Unit Printer Cover and install the appropriate FINE Cartridge If the error is not resolved the FINE Cartridge may be damaged Contact your Canon Service representative One or more ink cartridges are not installed in place U075 Some ink cartridges are not installed in place U076 Make sure that each FINE Cartridge is installed in the correct position See Replacing a FINE Cartridge on page 46 The following ink cartridge cannot be recognized U140 The FINE Cartridge may not be compatible with this machine Install the appropriate FINE Cartridge See Replacing a FINE Cartridge on page 46 The following ink cartridge cannot be recognized U150 The ink may have run out Replacing the ink tank is recommended U162 The FINE Cartridge may not be installed properly Open the Scanning Unit Printer Cover and install the FINE Cartridge properly If the error is not resolved the FINE Cartridge may be damaged Contact your Canon Service representative Ink may have run out The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected If you want to continue printing without this function press the Stop Reset button for at
10. Your system environment is not fully compatible with USB 2 0 Hi Speed Your system environment is not compatible with USB 2 0 See Printing Speed Is Slow USB 2 0 Hi Speed Connection Does Not Work above 60 Troubleshooting Print Results Not Satisfactory if the print result is not satisfactory such as white streaks misaligned lines and uneven colors confirm the paper and print quality settings first Check 1 Do the page size and media type settings match the size and type of the loaded paper When these settings are incorrect you cannot obtain a proper print result If you are printing a photograph or an illustration incorrect paper type setting may reduce the quality of printout color Aiso if you print with an incorrect paper type setting the printed surface may be scratched In borderiess printing uneven coloring may occur depending on the combination of the paper type setting and the loaded paper Check 2 Did you set the print quality setting appropriately Select a print quality option suitable to the paper and image for printing If you notice blurs or uneven colors increase the print quality setting and try printing again When printing from a PictBridge compliant device set the print quality setting by using the Operation Panel on the machine You cannot make this setting from a PictBridge compliant device You cannot change the print quality setting when printing from a wireless co
11. Other restrictions Required XGA 1024 x 768 OmniPage SE Windows 2000 Professional SP2 and SP3 not supported MP Navigator EX QuickTime v6 4 or later is needed Macintosh only Some functions may not be available with Windows Media Center 76 Appendix To upgrade from Windows XP to Windows Vista first uninstall software bundled with the Canon inkjet printer Additional System Requirements for On Screen Manuals Browser Windows HTML Help Viewer Browser Help Viewer Note Microsoft Internet Explorer 5 0 or later must be Note The on screen manual may not be displayed properly installed The on screen manual may not be displayed depending on your operating system or Help Viewer properly depending on your operating system or Internet version We recommend that you keep your system up to Explorer version We recommend that you keep your date with Software Update system up to date with Windows Update Specifications are subject to change without notice Appendix 77 4 Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely Do not attempt to use the machine in any way not described in this manual Warning You may cause an electric shock fire or damage the machine if you ignore any of these safety precautions Choosing a location De not place the machine close to flammabie solvents such as alcoho or thinners
12. Photo Paper_ PP 101 Pius Glossy 3 Photo Paper PP 1 sheet Plus Double 101D Sided 7 Photo PS 101 1 sheet Stickers T Shirt TR 301 1 sheet Transfers 4 Matte Photo Paper Matte Photo Paper Glossy Photo Paper Glossy Photo Paper Left Photo Plus Glossy Photo Paper Pro Photo Pius Glossy Photo Paper Pius Glossy Photo Paper Pro Photo Paper Pius Glossy Photo Paper Pius Double sided Right Photo Paper Plus Glossy T Shirt Transfers 41 Paper with a Model Number is Canon specialty media Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper For information on the paper sizes available for each Canon genuine paper visit our website You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name 2 If the corners or edges of the paper are smudged try to print with the Paper Thickness Lever set to the right It may improve print quality Reset the Paper Thickness Lever to the left when you finish printing For details on the Paper Thickness Lever refer to Inside in Main Components of the User s Guide on screen manual Before Using the Machine 13 3 Proper feeding of paper may not be possible at the maximum capacity depending on the type
13. Press the ON OFF button to turn off the machine 2 Confirm that the Power lamp has gone out This takes a few seconds or as long as around 30 seconds 3 Unplug the power cord from the wall outlet lf you are using a power outlet strip you can switch it off instead When you press the ON OFF button to turn off the machine the machine automatically puts a protective cap on the Print Head to prevent the ink from drying If you remove the power cord or switch off the power outlet strip before the Power lamp goes out this capping will not be done properly causing the Print Head to dry and clog E When You Are Not Using the Machine for a Long Time When you are not using the machine for a long time print or copy in both black amp white and in color or perform Print Head Cleaning about once a month to prevent degradation of the Print Head Numerous nozzles are installed in the Print Head for high precision printing Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time the print head nozzles become blocked by dried ink Periodically printing or cleaning the Print Head can prevent this blockage Routine Maintenance 51 Cleaning Your Machine This section describes the cleaning procedure that is needed to maintain your machine Caution Do not use tissue paper paper towels or similar materials for cleaning Paper tissue powders or fine threads may rema
14. try to print with the Paper Thickness Lever set to the right it may improve print quality Reset the Paper Thickness Lever to the left when you finish printing For details on the Paper Thickness Lever refer to Inside in Main Components of the User s Guide on screen manual Load the paper 1 Load the paper in the Rear Tray with the print side facing UP 2 Align the paper stack against the right side of the Rear Tray 3 Pinch the Paper Guide and slide it against the left side of the paper stack Specify the page size and media type settings according to the loaded paper Do not load higher than the Load Limit Mark A Note When performing copy direct printing without using a computer select the size and type of the loaded paper in Page size and Media type by pressing the Settings button in each mode For details on the copy mode settings see Setting Items on page 20 For details on the memory card mode settings see Setting Items on page 26 When using the machine connected to a computer select the size and type of the loaded paper in Page Size or Paper Size and Media Type in the printer driver For details on printer driver settings see Printing with Windows on page 29 or Printing with Macintosh on page 30 Before Using the Machine E Loading Envelopes Use either European DL or US Comm Env 10 sized envelope W Important You need to print from the
15. LCD Plain paper Copying 21 Important Even while Auto intensity ON is selected you can change the intensity by using the lt 4 or gt button Move the cursor to the center of the slide bar to enable auto intensity again Using Useful Copy Functions For details refer to Using Useful Copy Functions in the User s Guide on screen manual Reducing or Enlarging a Copy Copying without Borders Borderless copy Repeating an Image on a Page Copying Thick Originals Such as Books Image repeat Frame erase iii Copying on Stickers Sticker copy Platen Glass 16 stickers 22 Copying Printing from a Memory Card Memory Cards Supported by This Machine The following memory cards are compatible with this machine SD Secure Digital memory card SDHC memory card MultiMediaCard Compact Flash CF Card Supports Type I II 3 3 V Microdrive MEMORY STICK MEMORY STICK PRO Important if one of the following memory cards is inserted without an adapter you may not be able to remove the card Be sure to attach it to the adapter before inserting to the Card Slot miniSD Card microSD Card 2 xD Picture Card MEMORY STICK Duo MEMORY STICK PRO Duo RS MMC 1 Use the special adapter provided with the card 2 Use SD Card Adapter provided with the card 3 Requires purchase of a separate compact f
16. OK Note For details on the printer driver functions click Help or Instructions to view the online help or the PC Printing Guide on screen manual Instructions is only displayed when the on screen manuals are installed 6 Click Print or OK Printing from Your Computer 29 Printing with Macintosh 1 Turn on the machine and load the paper in the machine See Turning the Machine On and Off on page 8 and Loading Printing Paper on page 12 Create a document or open a file to print using an appropriate application software Select Page Setup on the application software s File menu Make sure that your machine s name is selected in Format for Select the page size of the loaded paper in Paper Size Click OK Select Print on the application software s File menu Select Quality amp Media in the pop up menu eee l e Pein Mode E quality photo Specify the required settings lt Reis nee T Printing tables and charts LU ee zE t Printing a composite document 0 00000 05 o C3 pees Setting EE Note For details on the printer driver functions click 2 to view the PC Printing Guide on screen manual If the on screen manuals are not installed the PC ae clicked 10 Click Print 30 Printing from Your Computer Scanning Images You can scan images from the machine to a computer without printing them and save th
17. computer to print on envelopes Do not use the following envelopes Envelopes with a double flap or sticker flaps Envelopes with an embossed or treated surface Envelopes with pressure seals Envelopes whose gummed flaps are already moistened and adhesive 1 Prepare the envelopes Press down on ali four corners and edges of the envelopes to flatten them 4 CA gt EA if the envelopes are curled hold the opposite corners and gently twist them in the opposite direction ss if the flap of an envelope is curled flatten it f the leading edge of an envelope is puffed up or curled use a pen to press the envelope flat and sharpen the crease Press the envelope flat working from the middie to the edge x x x O a ee A E lt lt The above illustrations show a side view of the leading edge of the envelope W Important The envelopes may jam in the machine if they are not flat or the edges are not aligned Make sure that no curl or puff exceeds 0 1 inches 3 mm Before Using the Machine 17 18 Load the envelopes 1 Load the envelope against the right side of the Rear Tray Load with the address side facing UP and the rear flaps DOWN on the left Up to 10 envelopes can be loaded at once 2 Pinch the Paper Guide and slide it against the left side of the envelope 3 Set the Paper Thickness Lever to the right Note Reset the Paper Thickness Lever to the left when you finish
18. correction may improve color When performing direct printing select Vivid photo ON in the print settings for the memory card mode When printing from your computer refer to Print Results Not Satisfactory in the User s Guide on screen manual E Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned FINE Cartridge is not installed properly Remove the FINE Cartridge then reinstall it There is no ink left Smali dusts may be stuck between the contact points In this case the print result may be improved by reinstalling the FINE Cartridge Print Head nozzles are clogged See When Printing Becomes Faint or Colors Are Incorrect on page 38 and perform any necessary maintenance operation The media is loaded with the wrong Many types of paper are made to be printed on only a particular side of the side facing upwards paper Printing on the wrong side may cause unclear prints or prints with reduced quality For detailed information on the printable side refer to the instruction manuals supplied with the paper 62 Troubleshooting Inappropriate Paper Thickness Lever Adjust the position of the Paper Thickness Lever according to the type of paper setting you are printing on See Paper Handling on page 73 Depending on the printing content the printing surface may become scratched even for the types of paper to set the lever to the left In this
19. details on the Paper Thickness Lever refer to Inside in Main Components of the User s Guide on screen manual Print the print head alignment pattern 1 2 3 4 5 6 Press the Menu button Use the 4 or P button to select Maintenance settings then press the OK button The Maintenance settings screen is displayed Use the 4 or P button to select Maintenance then press the OK button The Maintenance screen is displayed Use the amp or W button to select Manual head align then press the OK button The confirmation screen is displayed Note lf you select Head alignment print the machine exits the process after printing the current adjustment values Use the amp or W button to select Yes then press the OK button The print head alignment pattern is printed When Did the patterns print correctly is displayed confirm that the pattern is printed correctly use the or W button to select Yes then press the OK button The input screen for the head position adjustment values is displayed Enter the number of the pattern with fewest white stripes 1 12 Routine Maintenance 4 Adjust the print head position 1 Check the printed patterns and use the 4 or P 2 3 4 5 button to input the number of the pattern in column A that has the least noticeable streaks Note if itis difficult to pick the best pattern pick the setting that produces the least
20. in the shipping carton in which the replacement Product was packed and include the reference number A COPY OF YOUR DATED PROOF OF PURCHASE BILL OF SALE and a complete explanation of the problem DO NOT INCLUDE ANY OTHER ITEMS WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON AND BE SURE TO RETAIN YOUR PRINTHEAD INK CARTRIDGE S AND TANK S InstantExchange Service exchanges your Product with a replacement Product which will normally be shipped the same day if your request for this service is by 3 p m E T Monday through Friday except holidays Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU CANON USA WILL RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED WHICH SHALL BECOME THE PROPERTY OF CANON USA InstantExchange warranty program service is available only during the express limited warranty period for your Product and only in the continental United States Alaska and Hawaii during such period This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state Support program specifics are subject to change without notice InstantExchange warrant
21. kept clear at all times so you can easily unplug the power cord if necessary Never remove the plug by pulling on the cord Do not use an extension lead cord Safety Precautions 79 Working around the machine Never put your hands or fingers in the machine while it is printing When moving the machine carry the machine at both ends Do not hoid the rear side of the machine De not place any object on the machine Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine If any foreign object metal or liquid fall into the machine unplug the power cord and call for service Do not transport or store the machine on a slant vertically or upside down as the ink may leak and damage the machine When loading a thick book on the Platen Glass do not press hard on the Document Cover The Platen Glass may break and cause injury FINE Cartridges Ink Cartridges For safety reasons store FINE Cartridges Ink Cartridges out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake FINE Cartridges Ink Cartridges Ink may spill out and stain clothing or the surrounding area Never touch the electrical contacts or Print Head Nozzies on a FINE Cartridge Ink Cartridge after printing The metal parts may be very hot and could cause burns Do not throw FINE Car
22. least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shali not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Note If the function for detecting the remaining ink level is disabled the ink cartridge in grey is displayed in the remaining ink volume screen on the LCD See Getting the Ink Status Information on page 46 The ink has run out Replace the ink cartridge U163 Ink has run out Replace the ink cartridge and close the Scanning Unit Printer Cover If printing is in progress and you want to continue printing press the Stop Reset button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition Note If the function for detecting the remaining ink level is disabled the ink cartridge in grey is displayed in the remaining ink volume screen on the LCD See Getting the Ink Status Information on page 46 There is no photo data There are no image data saved on the memory card that can be read by this machine The machine may not recognize the file if the file name or
23. noticeable white streaks A C A Less noticeable vertical white streaks B More noticeable vertical white streaks C Less noticeable horizontal white streaks D More noticeable horizontal white streaks Repeat the procedure until you finish inputting the pattern number for column L then press the OK button Confirm the displayed message and press the OK button The second pattern is printed Check the printed patterns and use the or gt button to select the number of the pattern in column M that has the least noticeable streaks Repeat the procedure until you finish inputting the pattern number for column R then press the OK button in 2 2 gt amp Ge N Q a 4 2 e N t 1 i 1 Eo Te aS E 1 1 1 4 g gt a a we MR MH Oo mM NGAA fi E i an t 3 2 2 1 t to a g a amp wv Nte oOo NUA R 1 1 4 3 ee b a a e FR OD HF BM G amp eB hl 430th 2 ts t a m2 a3i wa 50 2 2 REN a EE 5M E SHEER 4 RER lt 3 HERH lt 2 MAHI BE i i ARERR amp 5 4 3 g 1 op Loe i 2 3 4 4 2 Q g t o noa t N e O m 5 at lt Ses 3 Ste 2 eee iges gt ees 1 as 2 as 3 4 BS ii kh Routine Maintenance 45 Replacing a FINE Cartridge This section explains the way to confirm the ink status and the procedure to replace FINE Cartridges When ink runs out or ot
24. on page 8 2 Load paper see Loading Printing Paper on page 12 Insert the memory card 1 Press the Memory Card button 2 insert the memory card into the Card Slot See Inserting the Memory Card on page 24 Select the print menu 1 Use the 4 or P gt button to select Display photo then press the OK button Select the photo to print 1 Use the 4 or P button to display the photo to print Note You can change the way that photos are displayed by pressing the OK button when the Display photo function is being used to view the photos on the LCD For details refer to Printing Photographs in the User s Guide on screen manual 2 Press the Color button Start printing 1 Page size media type image quality The settings you made in the Memory card settings screen is displayed For details see Setting items on page 26 2 Number of copies Use the amp or W button to specify the number of copies 3 Press the Color button 0001 TETE o o Photo Plus Glossy o0 Printing from a Memory Card 25 Setting Items You can change the page size media type or print quality by using the Settings button Note To change the tab use the or Y button to select the tab and use the q or P button Depending on the functions some setting items cannot be specified in combination The print settings are retained even if the machine is turned off 26 Tab 1 You can
25. paper with either any of the corners or the whole printing surface curled the paper may become dirty not feed properly or both Use such paper after correcting paper curl as follows 1 With the printing side A facing up cover the paper with a fresh sheet of plain paper to avoid staining or scratching the surface 2 Roill up the paper in a direction opposite to paper curl as seen below 1 2 A 3 Check to see that the paper curl is within approximately 0 08 to 0 2 inches 2 to 5 mm B in height Q e We recommend printing curl corrected paper one sheet at a time Note Depending on the media type the paper may be smudged or may not be fed properly even if it is not curled In such case follow the procedure described above in For Other Paper to curl the paper before printing This may improve the print result 64 Troubleshooting E Colors Are Uneven or Streaked Print Head nozzies are clogged Print Head is misaligned See When Printing Becomes Faint or Colors Are Incorrect on page 38 and perform any necessary maintenance operations See Aligning the Print Head on page 44 to perform Print Head Alignment using the Operation Panel The Print Result Not Satisfactory When Copying The original document is not loaded correctly The original document is not loaded with the side to be copied faced down Check that the original is loaded correctly on
26. the machine For details see Setting on the Machine on page 36 4 Start printing from your PictBridge compliant device Printing Photographs Directly from a Compliant Device 33 About PictBridge Print Settings E Settings on a PictBridge Compliant Device This section describes the print settings on a PictBridge compliant device When operating the device be sure to follow the instructions given in the instruction manual of your PictBridge compliant device Note inthe following description names of setting items are given according to those used in Canon brand PictBridge compliant devices Setting item names may be different depending on the brand or model of your device Some setting items explained below may not be available on some devices In this case the settings made on the machine are applied Also when some items are set to Default ona PictBridge compliant device the machine settings for these items are applied For details see Setting on the Machine on page 36 Paper Size and Paper Type Settings The following sizes and types of printing paper can be used when printing from a PictBridge compliant device Paper size 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm Credit card 8 x 10 203 2 x 254 0 mm A4 Letter Wide Paper type 34 Plain Paper Super White Paper or other plain paper Photo Photo Paper Plus Glossy Glossy Photo Pap
27. the Platen Glass See Loading Original Documents on page 9 When loading the original on the Platen Glass the side to be copied should be faced down The original document is a printout from this machine Print quality may be reduced if you copy a printout Instead of copying a printout print the original directly either from the digital camera memory card or your computer The Platen Glass or the inner side of the Document Cover is dirty Clean the Platen Glass and the inner side of the Document Cover See Cleaning the Platen Glass and Document Cover on page 52 if these do not resolve the problem also see Print Results Not Satisfactory on page 61 Printing Does Not Start Restarting your computer may soive the problem If there are any unnecessary print jobs follow the procedure below to delete them Unnecessary print jobs are left in queue Computer problems 1 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from Contro Panel in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual 2 Click the Maintenance tab and then View Printer Status The printer status monitor is displayed 3 Click Display Print Queue 4 Select Cancel All Documents on the Printer menu You may not be able to select this depending on the privileges of the account 5 Wh
28. the folder path contains certain characters Use only alphanumeric characters Photo data edited or processed on a computer must be printed from the computer Troubleshooting 57 WIGERT Te f The ink absorber is almost full Press OK to continue printing Contact the service center Action The machine has a built in ink absorber to hold the ink used during Print Head Cleaning for example This error message indicates that the ink absorber is nearly full Press the OK button to cancel the error so you can continue printing However because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced you are recommended to contact your Canon service representative as early as possible You will need to replace a particular part of the machine Incompatible device detected Remove the device A communication time out occurs if an operation takes too long or if it takes too much time to send data This may cancel printing In such cases disconnect and reconnect the USB cabie When printing from a PictBridge compliant device depending on the mode or brand of your device you may have to select a PictBridge compliant print mode on the device before connecting it to the machine You may also have to turn on your device or select Play mode manually after connecting the device to the machine Perform necessary operations before connecting your device referring to its ins
29. x 15 cm 4 x 6 for Paper size you can print 16 images on a single sheet of paper A4 or Letter sized paper When you select A4 or 8 5 x 11 Letter for Paper size you can print 4 images on a single sheet of paper Shooting info Exif Data You can print shooting info Exif Data along with the image The following two options are available 1 up Prints the shooting info Exif Data in the margin of selected individual images 20 up Prints 20 images specified with DPOF and their shooting info Exif Data in list format on a single sheet of paper 35 mm Film Style Layout Contact Printing Layout You can print the multiple images specified with DPOF in a list format that looks like a negative film Besides the above options you can also specify to print an index of images in the DPOF print settings menu T You can use this option only when A4 or 8 5 x 11 Letter is selected for Paper size 2 DPOF Digital Print Order Format is a standard format to record the specified information regarding images such as which image or number of copies to print Date File No Print Setting You can specify whether the date and or file number will be printed Note ifthe images already have dates superimposed when shot set this PictBridge setting item to Off If you select Date File No or Both the date and or file number will be printed over the date printed by the device s function Depending on the
30. you have no application software running including anti virus software atch the procedure described in your setup sheet to reinstall the MP rivers Installation does not start automatically when the Setup CD ROM is inserted into your computer s disc drive 1 Click Start then Computer In Windows XP Click Start then My Computer In Windows 2000 double click the My Computer icon on the desktop 2 Double click the CD ROM icon amp on the displayed window Note To use the Run command to start the setup program specify your disc drive and then the name of the setup program MSETUP4 EXE The drive letter of the disc drive depends on your computer Double click the CD ROM icon on your desktop to start installation If the CD ROM icon is not displayed restart your computer If the CD ROM icon is still not displayed try different disks and see if they are displayed If other disks are displayed there is a problem with the Setup CD ROM Contact your Canon service representative Installation procedure not followed Follow the procedure described in your setup sheet for proper installation correctly If the MP Drivers were not installed correctly uninstall the MP Drivers restart your computer and then reinstall the MP Drivers Refer to the PC Printing Guide on screen manual Note If the installer was forced to be terminated due to a Windows error the system may be in an unstable condition and you m
31. Keeping the Best Printing Results on To turn off the machine press the ON OFF button Important About the Power Plug When removing the power plug after turing off the machine be sure to confirm that the Power lamp is not lit If the power plug is removed from the wall outlet with the Power lamp still lit or flashing green the machine may become unable to print page 51 Before Using the Machine Screen saver Mode The LCD goes out if the machine is not operated for about five minutes You cannot change the wait time before the LCD goes out Note When you want to restore the display perform a print operation or press any button except for the ON OFF button When you press the ON OFF button while the machine is in Screen saver mode the machine turns off Handling the Original Document This section describes how to load the original document on the Platen Glass E Original Document Requirements The original documents you load on the Platen Glass for copying or scanning must meet these requirements Document type Paper documents Photographs Books Size W x L Max 8 5 x 11 7 inches 216 x 297 mm Max 0 6 inches 15 mm E Loading Original Documents Load originals to copy or scan on the Platen Glass Note Make sure any glue ink correction fluid or the like on the original document is completely dry before loading it on the Platen Glass 1 Lift the Document Cover 2 Loa
32. MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING YOU ASSUME ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ITS ASF SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL Safety Precautions 83 PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY Canon USA offers a range of customer technical support options Interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canontechsupport com Toll free live technical support Monday Saturday excluding holidays at 1 800 828 4040 Telephone Device for the Deaf TDD 1 866 251 3752 Repair or Exchange Service Options in the event service is required for the Product durin
33. Paper Feed Roller Roller cleaning Clean the paper feed roller if paper is not fed properly Cleaning the paper feed roller will wear the rolier so perform this only when necessary T Make sure that the machine is turned on and then remove any paper from the Rear Tray 2 Clean the paper feed roller 1 Press the Menu button 2 Use the 4 or P button to select Maintenance settings then press the OK button The Maintenance settings screen is displayed 3 Use the 4 or P button to select Maintenance then press the OK button The Maintenance screen is displayed 4 Use the or W button to select Roller cleaning then press the OK button The confirmation screen is displayed 5 Use the or W button to select Yes then press the OK button The Paper Feed Roller will rotate as it is cleaned 3 Repeat step 2 twice A Open the Paper Output Tray then open the Output Tray Extension 5 Make sure that the paper feed roller stops rotating then load three or more sheets of A4 or Letter sized plain paper in portrait orientation in the Rear Tray set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Inside in Main Components of the User s Guide on screen manual 6 Repeat step 2 three times The paper cleans the paper feed roller as it feeds through the machine lf the problem is not resolved wipe the paper feed roller A located on the right side inside the Rear Tra
34. Slot whichever is easier ifthe paper tears and a piece remains inside the machine turn the machine off open the Scanning Unit Printer Cover and remove it Be careful not to touch the components inside the machine After removing all paper close the Scanning Unit Printer Cover and turn it back on Ifyou cannot pull the paper out turn the machine off and turn it back on The paper will be ejected automatically 2 Reload the paper in the machine and press the OK button on the machine If you turned off the machine in step 1 all print jobs in queue are canceled Reprint if necessary Note For details on how to load paper see Loading Printing Paper on page 72 When reloading the paper in the machine see Paper Does Not Feed Properly on page 66 to confirm that you are using the correct paper and are loading it into the machine correctly If you cannot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper contact your Canon Service representative Landscape credit card sized paper jammed inside the machine Do not load credit card sized paper in landscape orientation Slowly pull out the paper from the Rear Tray and remove it If you cannot remove the jammed paper or the paper jam error continues after removing the paper contact your Canon Service representative Troubleshooting 67 Er
35. Turning the Machine On and Off on page 8 2 Load paper see Loading Printing Paper on page 12 32 Printing Photographs Directly from a Compliant Device 2 Connect the PictBridge compliant device to the machine Note Depending on the model or brand of your device you may have to select a print mode compliant with PictBridge before connecting the device You may also have to turn on the device or select Play mode manually after connecting the device to the machine Perform necessary operations on the PictBridge compliant device before connecting it to this machine according to instructions given in the device s instruction manual 1 Make sure that the PictBridge compliant device is turned off 2 Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device The device turns on automatically lf your device does not turn on automatically turn it on manually 3 Set up the PictBridge compliant device for direct printing ae will appear on the LCD of the device when the machine is correctly connected 3 specify the print settings such as paper type and layout see About PictBridge Print Settings on page 34 You can make settings using the menu on the LCD of your PictBridge compliant device Select the size and type of paper that you loaded in the machine if your PictBridge compliant device does not have setting menu change the setting from
36. a Types You Cannot Use Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the machine to jam or malfunction Additionally when printing on Ad or smaller sized paper do not use paper thinner than a post card including plain paper or notepad paper cut to a small size Folded curled or wrinkled paper Damp paper Paper that is too thin weighing less than 17 ib 64 gsm Paper that is too thick plain paper except for Canon genuine paper weighing more than 28 lb 105 gsm Picture postcards Postcards affixed with photos or stickers Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter etc 14 Before Using the Machine E Loading Paper Important Ifyou cut plain paper to 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm or 2 13 x 3 39 54 0 x 86 0 mm credit card size for a trial print it can cause paper jams You cannot print on postcards affixed with photos or stickers Always load paper in portrait orientation A Loading paper in landscape orientation B can cause the paper to be jammed A B Note We recommend using genuine Canon photo media when printing photographs For details on the specialty media Canon provides for use with its various printers see Using Specialty Media on page 12 When Printing on P
37. a type image quality etc by using the Settings button Note To change the tab use the or W button to select the tab and use the q or P button Depending on the functions some setting items cannot be specified in combination The settings of the page size media type and print quality are retained even if the machine is turned off 20 Copying Tab 1 You can specify the paper settings for printing or image quality Plain paper Standard Flan aie A a mW N Seer Se et Stel Zoom 25 400 EET nr eaten 1 Page size Select the page size of the loaded paper 2 Media type Select the media type of the loaded paper 3 Print quality Adjust print quality according to the original W Important if you used Fast with media type set to Plain paper and the quality is not as good as expected select Standard or High and try copying again Select High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 Magnification specify the reduction enlargement method For details refer to Reducing or Enlarging a Copy in Making Copies of the User s Guide on screen manual Tab 2 You can specify auto intensity 1 Auto intensity Specify the auto intensity This function automatically adjusts the intensity of the original on the Platen Glass When Auto intensity ON is selected AUTO appears in the intensity slide bar on the
38. actory on page 61 See Printing the Nozzle Check Patter on page 39 lf lines are missing or if white streaks appear g PP After cleaning the Print Head print and examine the nozzle check pattern Step 2 See Print Head 4 Cleaning on page 42 If the problem is not resolved after performing Print Head Cleaning twice Step 3 3 if the problem is not resolved after performing Print Head Deep Cleaning twice Sten 4 So See Replacing a FINE Cartridge on oe eee Note If the straight line is misaligned or the Print Head position is misaligned align the Print Head position See Aligning the Print Head on page 44 38 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles 1 Make sure that the machine is turned on then load a sheet of A4 or Letter sized plain paper in the Rear Tray 2 Open the Paper Output Tray then open the Output Tray Extension Set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Inside in Main Components of the User s Guide on screen manual Print the nozzle check pattern 1 2 3 4 5 Press the Menu button Use the 4 or P button to select Maintenance settings then press the OK button The Maintenance settings screen is displayed Use the 4 or P button to select Maintenance then pre
39. age you want to be displayed is not selected Select the language you want to be displayed according to the following procedure 1 Press the COPY button Wait for about 5 seconds and then press the Menu button 2 Press the P button twice to select a then press the OK button 3 Press the P button once to select then press the OK buiton 4 Press the w button three times then press the OK button If the Bluetooth Unit is connected press the W button five times then press the OK button 5 Use the or w button to select the language for the LCD then press the OK button 58 Troubleshooting Cannot Install the MP Drivers If you were unable to proceed beyond the Printer Connection screen follow if ih ie lif iA WS Unable to proceed beyond the Printer Connection screen Printer Connection Make sure that the printer is connected te the computer and turn on the printer Setup tO Saneetion Saint Hens Aigumers Harorimeniad Completion E SHP SE information 4 The printer is not detected Check the connection 1 Click Cancel on the Printer Connection screen 2 Click Start Over on the Installation Failure screen 3 Click Back on the screen that appears next 4 Click Exit on the PIXMA XXX screen where XXX is your machine s name then remove the CD ROM 5 Turn the machine off 6 Restart your computer 7 Make sure
40. aper Pro 8 x 10 20 sheets Photo Paper Pro 8 5 x 11 15 sheets Photo Paper Pro 8 5 x 11 30 sheets Photo Stickers 16 stickers sheet 5 sheets pack Call 1 800 OK CANON to locate a dealer near you or visit the Canon eStore at www estore usa canon com ENERGY STAR Order 1899B002 1900B002 0615B002 061 7B002 1029A069 9157A023 1033A011 7981A014 7981A004 0775B021 0775B022 0775B023 0775B024 998 1A006 9981A005 0041B005 0041B006 1980A007 1980A012 1980A022 7980A019 7980A006 1686B014 1686B017 1686B020 1029A014 1029A027 1029A059 1029A004 1029A028 0001C001 2007 Canon U S A Inc Canon is a registered trademark of Canon Inc in the United States and may be a registered trademark or trademarks in other countries All other product and brand names are trademarks of their respective owners As an ENERGY STAR partner Canon U S A inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Canon The following FINE Cartridges are compatible with this product PG 40 CL 44 PG 30 C131 For information on product specifications please visit our website at www usa canon com QT5 1007 V01 XXXXXXXX CANON INC 2007 PRINTED IN VIETNAM
41. ard Association SD Card miniSD Card and microSD Card are trademarks of SD Association Bluetooth is a trademark of Bluetooth SIG Inc U S A and licensed to Canon inc Canon U S A Inc One Canon Plaza Lake Success NY 11042 Table of Contents Before Using the Machine 0 0 00 2 Operation Panel iecsciacdeacis mecca ciatiwrieneeakexteasorss 2 How to Navigate Menus on the LCD 4 Turning the Machine On and Off 8 Handling the Original Document 9 Loading Printing Papef cccccceccecrercceree 12 COV IG a AS 20 Making COpiesS 6 icii arcevcdds ieee acasataeeeatedatins 20 Setting OMNIS eile bile tense wads 20 Using Useful Copy Functions acnee 22 Printing from a Memory Card rsrsr 23 Memory Cards Supported by This Machine 23 Printable mage Dats ccc iver hence cn acaae a 24 Inserting the Memory Card ee 24 Removing the Memory Card 25 Printing Photographs Display photo 25 SSRN SINS wisi se encke nia a ete oa 26 Using Useful Printing Functions 27 Printing by Using the Photo Index Sheet 28 Printing from Your Computer 00085 29 Printing with WINdOWS c cccccseceeeeeeeees 29 Printing with Macintosh cccccceseeeeees 30 SCANNING IMAGES sccesseeeeessnsssanseseaneeees 31 Scanning Methods saiwiisdicsss lessee weleisens 31 Printing Photog
42. ay not be able to install the MP Drivers Restart your computer before reinstalling Troubleshooting 59 Cannot Connect to Computer Properly E Printing Speed Is Slow USB 2 0 Hi Speed Connection Does Not Work Your system environment is not fully compatible with USB 2 0 Hi Speed If your system environment is not fully compatible with USB 2 0 Hi Speed the machine will operate at a lower speed provided under USB 1 1 In this case the machine operates properly but printing speed may slow down due to communication speed Check the following to ensure that your system environment supports USB 2 0 Hi Speed connection The USB port on your computer supports USB 2 0 Hi Speed connection The USB cable and the USB hub if you are using one support USB 2 0 Hi Speed connection Be sure to use a certified USB 2 0 Hi Speed cable We recommend the cabie to be no longer than around 710 feet 3 meters The operating system of your computer supports USB 2 0 Hi Speed connection Obtain and install the latest update for your computer The USB 2 0 Hi Speed driver operates properly Obtain the latest version of the USB 2 0 Hi Speed driver compatibie with your hardware and install it on your computer QW Important For details on USB 2 0 Hi Speed of your system environment contact the manufacturer of your computer USB cable or USB hub m This device can perform faster Message Is Displayed
43. ber is almost full Press OK to continue printing Contact the service center in An Error Message Is Displayed on the LCD on page 57 Troubleshooting 69 E Error No 2002 Is Displayed Action PictBridge compliant device is See An unsupported USB hub is connected Remove the hub in An Error connected via an unsupported USB Message Is Displayed on the LCD on page 57 hub Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them This section describes errors that are indicated on Canon brand PictBridge compliant devices The error messages and operations may vary depending on the device you are using For errors on non Canon PictBridge compliant devices check the error message on the LCD and take the appropriate action to clear the error For details see An Error Message Is Displayed on the LCD on page 57 For the errors indicated on the PictBridge compliant device and their solution also refer to the instruction manual of the device For other troubles on the device contact the manufacturer Error Message Action On PictBridge Compliant Device Printer in use If the machine is printing from the computer or warming up wait until the job ends When it is ready the machine starts printing automatically When printing firs
44. case set the Paper Thickness Lever to the right Reset the Paper Thickness Lever to the left when you finish printing If the lever is not set back to the left the inside of the machine is more likely to get dirty due to the wider clearance between the print head and the loaded paper It may also reduce print quality Print Head is misaligned lf you did not align the Print Head after installation straight lines may be printed misaligned Make sure to align the Print Head after you install it See Aligning the Print Head on page 44 to perform Print Head Alignment using the Operation Panel E White Streaks Action Print Head nozzles are clogged See When Printing Becomes Faint or Colors Are Incorrect on page 38 and perform any necessary maintenance operation E Printed Paper Curls or Has Ink Blots Action Paper is too thin When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Pro or other Canon specialty paper See Media Types You Cannot Use on page 14 E Printed Surface Is Scratched Paper Ils Smudged Paper Feed Roller is dirty Clean the Paper Feed Rollers Cleaning the Paper Feed Rollers will wear the rollers so perform this procedure only when necessary For details on cleaning see Cleaning the Paper Feed Roller Roller cleaning on page 53 Inside of the machine is dirty When performing duplex printin
45. creen manual Cannot Print Properly from a Photo Index Sheet Failed to scan Photo Index Sheet is displayed Make sure the Photo index Sheet is set in the correct position and orientation on the Platen Glass Make sure the Platen Glass and the Photo Index Sheet are not dirty Make sure all required circles on the Photo Index Sheet are filled in If the filled circles on the sheet are not marked dark enough the machine may not scan the settings See Printing by Using the Photo Index Sheet on page 28 Cannot Remove a Memory Card miniSD Card microSD Card xD Picture Card MEMORY STICK Duo MEMORY STICK PRO Duo or RS MMC is inserted into the machine without attaching to the special adapter Contact your Canon service representative Important Never attempt to remove a memory card using a thin stick or tweezers Doing so may damage the machine Troubleshooting 71 Scanning Problems E ScanGear Won t Start The scanner driver ScanGear is not Follow the procedure described in your setup sheet to reinstall the MP Drivers installed E Other Scanning Troubles Refer to the Scanning Guide on screen manual The Document Cover Comes Off The Document Cover was opened too If the Document Cover is opened too hard it may come off Reattach it hard according to the following procedure 1 Insert the protrusion on one side of the Document C
46. d and they are not intended to be nor should they be understood to be representation or warranties concerning the products described Depending on your application program operations may differ For details refer to the instruction manual of your application The steps described in this manual are in Windows Vista operating system Ultimate Edition hereafter referred to as Windows Vista and Mac OS X v 10 4 x As an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Lotteg ENERGY STAR All information regarding non Canon products was compiled from publicly available information No representation is made regarding the accuracy thereof About Consumables Consumables ink tanks FINE Cartridges are available for 5 years after production has stopped Trademarks Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation registered in the U S and other countries Windows Vista is a trademark of Microsoft Corporation Macintosh and Mac are trademarks of Apple Inc registered in the U S and other countries MEMORY STICK Memory Stick PRO MEMORY STICK Duo and Memory Stick PRO Duo are trademarks of Sony Corporation xD Picture Card is a trademark of Fuji Film Co Ltd MultiMediaCard is a trademark of the MultiMediaC
47. d the original with the side to be copied scanned facing down on the Platen Glass To make copies or scan documents Place the original in landscape orientation and align the upper corner of it with the alignment mark as shown in the figure on the right Platen Glass Before Using the Machine 9 10 Note The machine cannot scan the shaded area in the figure below A 0 04 inches 1mm For details about making copies see Copying on page 20 For details about scanning images see Scanning Using the Operation Panel of the Machine in Scanning Images on page 31 To scan photographs Place the photograph at least 0 4 inches 10 mm away from and in square with the edges of the Platen Glass A 0 4 inches 10 mm Piaten Glass Before Using the Machine When setting two or more photographs at the same time place them at least 0 4 inches 10 mm apart from each other A A A 0 4 inches 10 mm i Important Do not place any objects weighing more than 4 4 Ib 2 0 kg on the Platen Glass Do not press or put weight on the original with pressure exceeding 4 4 b 2 0 kg Doing so may cause the scanner to malfunction or the Platen Glass to break Note if photographs are placed closer they may be scanned as a single image For details refer to the Scanning Guide on screen manual For details about scanning images see Scanning Using the Operation Panel o
48. dirty due to the wider clearance between the print head and the loaded paper It may also reduce print quality Note If the corners or edges of the paper are smudged try to print with the Paper Thickness Lever set to the right Printing graphics with the intensity Especially if you are using plain paper to print images with high intensity the setting set too high paper may absorb too much ink and become wavy causing paper abrasion When copying refer to Making Copies in the User s Guide on screen manual and reduce the Intensity setting Then try printing again When printing from your computer refer to Print Results Not Satisfactory in the User s Guide on screen manual Printing beyond the recommended If you are printing beyond the recommended printing area of your printing paper printing area the lower edge of the paper may become stained with ink Resize your original document in your application software For details on recommended printing area refer to Printing Area in the User s Guide on screen manual Paper is curled For Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded in the Rear Tray for a long time may cause the paper to curl If this happens load the paper with the other side facing up It may resolve the problem We recommend putting unused paper back into the package and keep them on a level surface For Other Paper If you are using
49. e Setup CD ROM Bluetooth Guide Refer to this guide for full instructions of printing from computers and devices that support Bluetooth communication and on troubleshooting them Appendix 73 Reading the On screen Manuals For detailed instructions on installing the on screen manuals refer to your setup sheet You can view the on screen manuals in the following way To view the on screen manual double click the XXX On screen Manual shortcut icon on the desktop or click Start gt All Programs or Programs gt Canon XXX Manual gt XXX On screen Manual where XXX is your machine s name System Requirements Browser Windows HTML Help Viewer Note Microsoft Internet Explorer 5 0 or later must be installed The on screen manual may not be displayed properly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update To view the on screen manual double click the XXX On screen Manual alias where XXX is your machine s name on the desktop System Requirements Browser Help Viewer Note The on screen manual may not be displayed properly depending on your operating system We recommend that you keep your system up to date We recommend using Safari as your Web browser to view the HTML format on screen manuals lf Safari is not installed on your computer download it from Apple Inc website and
50. e installed Routine Maintenance 49 6 Lift the Scanning Unit Printer Cover slightly to set the Scanning Unit Support back to its original position and then gently close the Scanning Unit Printer Cover Caution Be sure to hold the Scanning Unit Printer Cover firmly and be careful not to get your fingers caught Note ifthe error message is still displayed after the Scanning Unit Printer Cover is closed see An Error Message ls Displayed on the LCD on page 57 When you start printing after replacing the FINE Cartridge Print Head Cleaning is performed automatically Do not perform any other operations until Print Head Cleaning finishes ifthe straight line is misaligned or the Print Head position is misaligned align the Print Head position See Aligning the Print Head on page 44 50 Routine Maintenance Keeping the Best Printing Result To avoid drying of the Print Head and clogging of the nozzles note the following Note ink may blur depending on the paper in the following cases Printed area is traced with a highlight pen or paint stick or Printed area is stained with water or sweat ifthe print head nozzles get clogged printouts will become faint or particular colors will not be printed properly For details see When Printing Becomes Faint or Colors Are Incorrect on page 38 E When You Turn Off the Machine Follow the procedure below to turn off the machine 1
51. e machine the PictBridge settings screen can also be displayed by pressing the Settings button Specify the Setting 1 2 3 4 Use the 4 or P button to select the tab to set Use the or W button to select the item to set Use the 4 or P button to change the item to set Repeat step 1 and 3 to specify the item 5 After finishing all settings you need then press the OK button Setting Items Page size Select the page size when printing Paper size directly from a PictBridge compliant device Media type Select the media type when printing Paper type directly from a PictBridge compliant device Print quality select the print quality when printing Bordered Borderless Select bordered or borderless print Layout directly from a PictBridge compliant device Printing Photographs Directly from a Compliant Device Red eye correction Vivid photo Photo optimizer pro Corrects red eyes in portraits caused by flash photography Makes green and blue more lively Automatically optimizes brightness and tone of a photo Noise reduction Reduces the noise on blue areas like the sky as well as on biack areas Face brightener Image optimizer Brightens a darkened face on the photo taken against the light Corrects and smooths the jagged contours for printing Brightness Adjusts brightness Contrast Adjusts contrast Color hue Adjus
52. e the or W button to select Yes then press the OK button Print Head Cleaning starts Do not perform any other operations until Print Head Cleaning finishes This takes about one minute The pattern print confirmation screen is displayed 6 Use the or W button to select Yes then press the OK button The nozzie check pattern is printed Check the print head condition with the printed nozzle check pattern and take appropriate action see Examining the Nozzle Check Pattern on page 40 Note if the problem is not resolved after performing Print Head Cleaning twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 43 Routine Maintenance Print Head Deep Cleaning if print quality does not improve by standard Print Head Cleaning try Print Head Deep Cleaning which is a more powerful process Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning so perform this procedure only when necessary 1 Make sure that the machine is turned on then load a sheet of A4 or Letter sized plain paper in the Rear Tray 2 Open the Paper Output Tray then open the Output Tray Extension set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Inside in Main Components of the User s Guide on screen manual Start Print Head Deep Cleaning 1 2
53. em in popular image types such as JPEG TIFF bitmaps or PDF if you are scanning printed text you can use the OCR Optical Character Recognition software to convert it to text data Scanning Methods You can select from the various scanning methods If You Want to Scan Originals Easily From the Machine You can scan originals by using the Operation Panel of the machine See Scanning Using the Operation Panel of the Machine below If You Want to Edit or Print the Scanned Images MP Navigator EX enables you to edit the scanned images such as optimizing or trimming You can also start application software from MP Navigator EX to edit or print the scanned images For detailed operations of MP Navigator EX refer to the Scanning Guide on screen manual If You Want to Scan Originals with Advanced Settings scanGear enables you to scan originals with advanced settings such as the resolution For detailed operations of ScanGear refer to the Scanning Guide on screen manual Besides the above mentioned methods you can use a TWAIN or WIA Windows Vista and Windows XP only compliant application software and the Control Panel Windows Vista and Windows XP only to scan originals with this machine For detailed operations refer to the Scanning Guide on screen manual E Scanning Using the Operation Panel of the Machine For details refer to Scanning Methods in the User s Guide on screen manual 1 Turn on the machine see
54. en the confirmation message is displayed click Yes The print jobs are deleted 1 Click the printer icon in the Dock to display the list of print jobs in progress In Mac OS X v 10 2 8 click the printer icon in the Dock to start up the Print Center and double click the name of your machine in the Printer List Page 2 Select the print job to delete and click Gy The print jobs are deleted Troubleshooting 65 The machine is not ready Check if the Power lamp is lit green If the Power lamp is off turn the machine on While the Power lamp is flashing green the machine is initializing Wait until the Power lamp stops flashing and remains lit green Note When printing large data such as a photo or graphics it may take longer to start printing Feed Properly Printing on inappropriate type of paper Check to see if the paper you are printing on is not too thick or curled See Media Types You Cannot Use on page 14 Paper Feed Rollers are dirty Clean the Paper Feed Rollers Cleaning the Paper Feed Rollers will wear the rollers so perform this procedure only when necessary For details on cleaning see Cleaning the Paper Feed Roller Roller cleaning on page 53 Paper not loaded properly Make sure of the following when you load paper in the machine When loading two or more sheets of paper align the edges of the sheets before loading Always load the paper in portrait or
55. eopen the Scanning Unit Printer Cover to return the holder to the left Remove the empty FINE Cartridge 1 Push down the FINE Cartridge 2 Remove the FINE Cartridge Important Handle FINE Cartridges carefully to avoid staining clothing or the surrounding area Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables Routine Maintenance 4 Prepare the replacement FINE cartridge 1 Unpack a new FINE Cartridge and remove the orange protective tape A gently Important Handle FINE Cartridges carefully to avoid staining your clothes or surrounding work area Do not reattach the protective tape once you have removed it Discard it according to the local laws and regulations regarding disposal of consumables Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge The machine may not print out properly if you touch it Be careful not to stain your clothes and hands with ink on the removed protective tape 5 install the FINE Cartridge 1 Insert a new FINE Cartridge all the Lb Sy es way into the appropriate slot ON Q O The Black FINE Cartridge should be A R Oo installed into the left slot and the ee 7 Color FINE Cartridge should be into the right slot 2 Push up the FINE Cartridge until it clicks into place Important The machine cannot be used unless both the FINE Cartridges ar
56. er Glossy Photo Paper Everyday Use Photo Paper Glossy Photo Paper Plus Semi gloss Photo Stickers 4 Fast Photo Photo Paper Pro The available page sizes vary depending on the media type For details visit our website 1 Can be selected only on certain Canon brand PictBridge compliant devices 2 Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8 5 x 11 Letter When Paper type is set to Plain Paper borderless printing will be disabled even when Layout is set to Borderless 3 You may not be able to purchase some Canon genuine papers depending on the country or region of purchase 4 When printing on Photo Paper Plus Semi gloss 8 x 10 203 2 x 254 0 mm SG 201 select 20 x 25 cm 8 x 10 for Paper size and Default for Paper type Select Photo Plus Glossy for Media type in the PictBridge settings screen on the machine see Setting on the Machine on page 36 5 Exclusively used to print photo stickers When printing on sticker paper select 10 x 15 cm 4 x 6 in Paper size and Photo for Paper type Do not set Layout to Borderless Printing Photographs Directly from a Compliant Device Layout Setting Various layout options are available Bordered Borderiess You can select whether or not to print an image with a border N up You can use this option when printing on sticker paper or A4 or Letter sized paper Sticker paper When you select 10
57. esp com Canon CarePAK Extended Service Plan is a cost attractive and easy to use extended service program that provides up to three full years of service and support coverage at a very attractive price CarePAK offers toll free Canon technical support and includes Canon s superb InstantExchange product replacement program For further information about extending your Canon service and support call 1 800 385 2155 or visit our Web site at www canonesp com CarePAK must be purchased during your product s warranty period For more information and updated program specifics please visit our web site at www canontechsupport com Support program specifics are subject to change without notice PIXMA MP470 series Photo All in One Quick Start Guide Canon PIXMA MP470 series Photo All in One Quick Start Guide Copyright This manual is copyrighted by Canon U S A Inc with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or in part without the prior written consent of Canon U S A inc 2007 Canon U S A Inc Disclaimer Canon U S A Inc has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon PIXMA MP470 series Photo All in One All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warrante
58. ess the Settings button The LCD returns to the previous screen Note For details on the setting items For the settings in the copy mode see Setting Items on page 20 For the settings in the memory card mode see Setting Items on page 26 For the settings when printing directly from a PictBridge compliant device see Setting on the Machine in Printing Photographs Directly from a Compliant Device on page 32 Before Using the Machine 7 Turning the Machine On and Off Turn on the machine before printing E Turning on the Machine Before turning on the machine confirm the following The FINE Cartridges are installed properly 2 if you are using the machine connected to a computer confirm also the following The machine is connected to your computer or a compatible device The MP Drivers are installed Note lf preparatory operations above are not complete follow your setup sheet to complete them Open the Operation Panel and press the ON OFF button to turn on the machine The Power lamp flashes and then remains lit green Important lf the Alarm lamp begins to flash orange and an error message is displayed on the LCD see An Error Message Is Displayed on the LCD on page 57 If you are using the machine connected to a computer turn on your computer E Turning off the Machine 1 When the Power lamp stops flashing the machine is turned off See
59. essing the Back button For details on each item see Menu Screens on page 5 4 Before Using the Machine E Menu Screens Note You can display the Maintenance screen or Device settings screen in the copy mode memory card mode or scan mode Refer to the following list to confirm the menu items available in the menu screen For details on maintenance see When Printing Becomes Faint or Colors Are Incorrect on page 38 or Cleaning Your Machine on page 52 For details on the device settings refer to Changing the Machine Settings in the User s Guide on screen manual SEX LS copy mode Copy menu screen m A CODY mpage Zu ST DOV IDAG eE Borderless copy Image repeat Frame erase D SCAN mode Maintenance settings screen will be displayed by pressing the Menu button For details on the scan mode see Scanning Images on page 31 a Memory card mode Card menu screen Sticker print Print all photos Photo Index print gt DPOF print Captured info erie UMMM Photo Index Sheet print Scan sheet and print eave Maintenance settings Maintenance settings Maintenance screen BLING i Sriage amp vat Siuetoorn s 6 f i Jii R Miu Date display Read write attribute Adjust contrast 1 For details refer to the User s Guide on screen man
60. f the Machine in Scanning Images on page 31 3 Gently close the Document Cover Before Using the Machine 11 Loading Printing Paper This section describes how to load printing paper in the Rear Tray E Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality Photo Quality Media Media Suited for Business Glossy Photo Paper Documents Matte Photo Paper High Resolution Paper Photo Paper Plus Double Sided Photo Paper Plus Glossy Photo Paper Plus Semi gloss Photo Paper Pro Photo Stickers 12 Before Using the Machine E Paper Handling Recommended Paper and Requirements Piain Paper 100 sheets 50 sheets Plain paper Piain Paper Envelopes 10 envelopes 1 envelope Envelope High 80 sheets 50 sheets High Resolution Resolution Paper Paper Super White 80 sheets 50 sheets Plain paper Plain Paper Paper Glossy Photo A4 Letter 6 Glossy Photo Glossy Photo Paper 3 oe a ae Paper Paper Glossy Photo 127 0 x Glossy Photo Glossy Photo Paper 177 8 mm Paper Paper Everyday and 8 x 10 Matte Photo Paper MP 101 Photo Paper GP 502 254 0 mm 10 sheets AY x6 f 101 6 x Glossy 152 4 mm Photo Paper SG 101 Wide and Plus Semi SG 201 alone Credit card 20 sheets Photo Paper PR 101 Pro
61. g if the specified page size does not match the actual size of paper loaded in the paper source the inside will become stained with ink causing printed paper to become smudged Perform the Bottom Plate Cleaning to clean the inside of the machine For details on cleaning see Cleaning the Inside of the Machine Bottom plate cleaning on page 54 Note To prevent the inside of the machine from getting stained set the page size correctly Printing on inappropriate type of paper Check to see if the paper you are printing on is not too thick or curled See Media Types You Cannot Use on page 14 When performing Borderless Printing print quality may be reduced at the top and bottom edges of the paper Make sure that the paper you are using is suitable for Borderless Printing For details refer to Printing Area in the User s Guide on screen manual Troubleshooting 63 Inappropriate Paper Thickness Lever Adjust the position of the Paper Thickness Lever according to the type of paper setting you are printing on See Paper Handling on page 73 Depending on the printing content the printing surface may become scratched even for the types of paper to set the lever to the left In this case set the Paper Thickness Lever to the right Reset the Paper Thickness Lever to the left when you finish printing If the lever is not set back to the left the inside of the machine is more likely to get
62. g as it complies with the PictBridge standard PictBridge compliant digital still cameras digital camcorders and camera equipped mobile phones are hereafter collectively referred to as PictBridge compliant device 6 A device with this mark is PictBridge compliant Printable Image Data Format This machine prints images taken with a DCF Design rule for Camera File system ver 1 0 2 0 compatible digital camera Exif ver 2 2 2 21 compliant as weil as PNG files Printing Photographs Directly from a Compliant Device To connect a PictBridge compliant device to this machine use a USB cable recommended by the device s manufacturer Caution Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU 20 to the Direct Print Port of the machine If you do so electric shock fire or damage to the machine could result W Important Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge compliant device When disconnecting the USB cable between the PictBridge compliant device and machine follow the instructions given in the device s instruction manual Note When printing photos with the PictBridge compliant device connected to the machine we recommend the use of the AC adapter supplied with the device If you are using the device battery be sure to charge it fully 1 Prepare for printing 1 Turn on the machine see
63. g the limited warranty period Canon USA offers two hardware support options Authorized Service Facility Carry In Mail In Service Canon USA s Carry in Mail in Service provides repair or exchange at Canon USA s option through Canon USA s Authorized Service Facility ASF network The name and telephone number of the ASF s near you may be obtained from Canon USA s Web site at www canontechsupport com or by calling the Canon USA Customer Care Center at 1 800 828 4040 or any time while speaking to a technical support person A Product covered by this limited warranty will be repaired or exchanged as determined by Canon USA and returned without charge by the ASF InstantExchange Service A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and if possible correct it over the telephone if the problem cannot be corrected over the telephone and you elect the InstantExchange option a reference number will be issued to you You will be asked for the Product serial number and other information pertaining to your Product and for a ship to location for the replacement Product must include street address The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA After receipt of the replacement Product with instructions and a prepaid waybill follow the enclosed instructions on how to ship your product to the Canon USA repair facility Your Product must be returned
64. ged in to the machine and the computer f you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consuit the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again MP Drivers are not installed properly The MP Drivers may not be installed properly Uninstall them following the procedure described in the PC Printing Guide on screen manual and reinstall them following the procedure described in your setup sheet 68 Troubleshooting E Error No 300 Is Displayed The machine is not ready Confirm that the Power lamp is lit green If the Power lamp is off turn the machine on While the Power lamp is flashing green the machine is initializing Wait until the Power lamp stops flashing and remains lit green If the Alarm lamp is lit orange an error may have occurred on the machine For details on how to resolve the error see An Error Message Is Displayed on the LCD on page 57 The machine is not connected properly Make sure that the USB cable is securely plugged in to the machine and the computer f you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there i
65. he LCD while printing Ink has run out See The ink has run out Replace the ink cartridge U163 in An Error Message Is Displayed on the LCD on page 57 and take appropriate action Note You can also confirm the ink level on the LCD that is displayed while printing is being performed 46 Routine Maintenance E Replacing FINE Cartridges When FINE Cartridges run out of ink replace them using the following steps W Important Handling FINE Cartridges Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge The machine may not print out properly if you touch it A Electrical Contacts B Print Head Nozzles To maintain optimal printing quality we recommend the use of specified Canon brand FINE Cartridges Refilling ink is not recommended Once you remove a FINE Cartridge replace it immediately Do not leave the machine with FINE Cartridges removed Replace empty cartridges with new ones If you insert FINE Cartridges that has been removed once the machine may not print out properly due to some reasons such as clogging of the nozzles Furthermore with such cartridges the Low Ink Warning may not be displayed properly Once a FINE Cartridge has been installed do not remove it from the machine and leave it out in the open This will cause the FINE Cartridge to dry out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality use a FINE Cart
66. he light 6 Image optimizer Corrects and smooths the jagged contours for printing 7 Brightness Adjust brightness 8 Contrast Adjust contrast 9 Color hue Adjust color hue For example you can increase red or yellow to adjust the skin tone 10 Effects Applies special effects to the photo such as printing in sepia tones or with a sketch illustration like effect Using Useful Printing Functions Multiselect print Prints specifying the number of copies to print for each photo Layout print Prints photos your pasted in the specified layout Sticker print Prints your favorite photo with a frame on Canon Photo Stickers Print all photos Prints all photos saved on the memory card Photo Index print Prints an index of ail the photos saved on a memory card DPOF print Prints according to the Digital Print Order Format DPOF settings on your digital camera if you have specified them Captured info Prints information on photographs at the time of its shooting Exif info in the margin of Photo index print or selected individual photos Printing from a Memory Card 27 Printing by Using the Photo Index Sheet Turnon the machine 2 Load A4 or Letter sized plain paper 3 Insert a memory card into the Card Slot See Inserting the Memory Card on page 24 4 Select the Photo Index Sheet menu 1 Press the MEMORY CARD button 2 Use the 4 or P button to select Photo Index Sheet The Photo I
67. he paper after unfolding it 4 Use the or W button to select Bottom plate cleaning then press the OK button The confirmation screen is displayed 5 Use the or W button to select Yes then press the OK button The paper cleans the inside of the machine as it feeds through the machine Check the folded part of the ejected paper If it is smudged with ink perform Bottom Plate Cleaning again lf the problem is not resolved after performing cleaning again the protrusions inside the machine may be stained Clean them according to instructions See Cleaning the Protrusions Inside the Machine on page 55 Note When performing Bottom Plate Cleaning again make sure to use a new piece of paper 54 Routine Maintenance E Cleaning the Protrusions Inside the Machine lf protrusions inside the machine are stained wipe off any ink from the protrusions using a cotton swab or the like Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine Routine Maintenance 55 Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine Note This section mainly describes the methods of machine operation for troubleshooting To handle problems using your computer refer to Troubleshooting in the User s Guide on screen manual For details on how to view the on screen manuals see Reading the On screen Manuals on page 74
68. her errors occur an error message is displayed on the LCD to inform you of the error See An Error Message Is Displayed on the LCD on page 57 and confirm how to handle it When printing from your computer error messages appear on your computer screen as well Note if there is no improvement with the quality of printing following such maintenance as Print Head Cleaning a FINE Cartridge is probably empty When ink runs out replace the FINE Cartridge The machine cannot print if the wrong type of FINE Cartridge is used For information on compatible FINE Cartridges see the back cover of this guide E Getting the Ink Status Information Note The ink level detector is mounted on the machine to detect the remaining ink level The machine considers as ink is full when a new FINE Cartridge is installed and then starts to detect a remaining ink level If you install a used FINE Cartridge the indicated ink level of it may not be correct In such case refer to the ink level information only as a guide You can check the current ink level by pressing the COPY button the SCAN button or the MEMORY CARD button The LCD will display the ink level for a few seconds A Indicates the remaining ink volume When ink is low Ink is low You can continue printing for a while but we recommend you to have a new FINE Cartridge available When ink has run out An error message may appear on t
69. ientation in the Rear Tray regardiess of the printing orientation Load the paper with the print side facing UP Align the paper stack against the right side of the Rear Tray and slide the Paper Guide so that it just touches the left edge of the stack For details on loading paper see Loading Paper on page 15 Too much paper loaded Make sure that the paper stack does not exceed the load limit However proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions either very high or low temperature and humidity In such cases reduce the sheets of paper you load at a time to around half For details on loading paper see Loading Paper on page 15 Foreign object in the Rear Tray Make sure that there are no foreign objects in the Rear Tray Envelopes not prepared nor loaded When printing on envelopes see Loading Envelopes on page 17 and properly prepare the envelopes before printing Once you have prepared the envelopes load them in the machine in portrait orientation If the envelopes are placed in landscape orientation they will not feed properly Set the Paper Thickness Lever to the right 66 Troubleshooting Paper Jams Paper jammed in the Paper Output Siot or the Rear Tray Remove the paper following the procedure below 1 Slowly pull the paper out either from the Rear Tray or from the Paper Output
70. in inside the machine and cause problems such as a blocked Print Head and poor printing results Use a soft cloth to avoid scratching the components Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the machine s surface E Cleaning the Exterior of the Machine Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine Important When cleaning the exterior of the machine do not use tissue paper rough textured cloth or similar materials as this may scratch the surface Never use neutral detergent or volatile liquids such as thinners benzene acetone or any other chemical cleaner as this may damage the surface Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently Smooth out wrinkles on the cloth if necessary before cleaning m Cleaning the Platen Glass and Document Cover Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine Important The inner side of the Document Cover white sheet B is easily damaged so wipe it gently With a clean soft lint free cloth wipe the Platen Glass A and the inner side of the Document Cover white sheet B gently Make sure not to leave any residue especially on the Platen Glass 52 Routine Maintenance m Cleaning the
71. indicate the power status Color button starts color copying photo printing or scanning Black button Starts black amp white copying or scanning 10 Back button Returns the LCD to the previous screen Before Using the Machine 11 a W 4 and P buttons Scroll through menu selections and increases decreases setting values such as the number of copies 12 Menu button Displays menus 13 SCAN button Switches the machine to the scan mode Used when the machine is connected to your computer For details refer to the Scanning Guide on screen manual 14 COPY button Switches the machine to the copy mode Before Using the Machine You can make good use of the various functions of the machine with the menu screen and the settings screen on the LCD This section describes how to use the menu screen and the settings screen 1 SCAN button 2 COPY button 3 Menu button 4 W 4 and P buttons 5 Back button 6 LCD Liquid Crystal Display 7 MEMORY CARD button 8 Settings button 9 OK button E Basic Operation on the Menu Screen You can perform various printing functions and machine maintenance by selecting the menu items on the menu screen in each mode To display the menu screen on the LCD press the Menu button To select the menu item use the w 4 and P buttons to specify the item then press the OK button Note You can return the LCD to the previous screen by pr
72. ine Maintenance 38 S Safety Precautions 78 Scanning Images 31 Specialty Media 12 Specifications 75 T Troubleshooting 56 Turning off the Machine 8 Turning on the Machine 8 Ordering Information For additional supplies use the following descriptions and order numbers Description FINE Cartridges PG 30 Black CL 31 Color PG 40 Black CL 41 Color Canon Specialty Papers All Occasion Photo Cards 4 x 8 50 sheets Glossy Photo Paper Credit Card Size 100 sheets High Resolution Paper 8 5 x 11 100 sheets Matte Photo Paper 4 x 6 120 sheets Matte Photo Paper 8 5 x 11 50 sheets Photo Paper Glossy 4 x 6 50 sheets Photo Paper Glossy 4 x 6 100 sheets Photo Paper Glossy 8 5 x 11 50 sheets Photo Paper Glossy 8 5 x 11 100 sheets Photo Paper Plus Double Sided 5 x 7 10 sheets Photo Paper Plus Double Sided 8 5 x 11 10 sheets Photo Paper Plus Double Sided Album Kit 5 x 7 Photo Paper Plus Double Sided Album Kit 8 5 x 11 Photo Paper Plus Glossy 4 x 6 20 sheets Photo Paper Plus Glossy 4 x 6 50 sheets Photo Paper Plus Glossy 4 x 6 120 sheets Photo Paper Plus Glossy 5 x 7 20 sheets Photo Paper Plus Glossy 8 5 x 11 20 sheets Photo Paper Plus Semi gloss 4 x 6 50 sheets Photo Paper Plus Semi gloss 8 x 10 20 sheets Photo Paper Plus Semi gloss 8 5 x 11 20 sheets Photo Paper Pro 4 x 6 20 sheets Photo Paper Pro 4 x 6 75 sheets Photo P
73. install it 74 Appendix Specifications General Specifications Printing resolution dpi 4800 horizontal x 1200 vertical Ink droplets can be placed with a pitch of 1 4800 inch at minimum Interface USB 2 0 High Speed Bluetooth 1 2 Option 2 1 A computer that complies with USB 2 0 Hi Speed standard is required Since the USB 2 0 Hi Speed interface is fully upwardly compatible with USB Full Speed USB 1 1 it can be used at USB Full Speed USB 1 1 2 JPEG only 3 Bluetooth connection is for printing only Print width 8 inches 203 2 mm max for Borderless Printing 8 5 inches 216 mm Acoustic noise level Approx 42 5 dB AY When printing in the highest print quality mode on Photo Paper Pro Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 40 C 32 to 104 F Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz Power consumption Printing Copy Approx 74 W Standby minimum Approx 2 4 W OFF Approx 0 9 W External dimensions Approx 17 7 W x 13 9 D x 6 7 H inches Approx 451 W x 353 D x 169 H mm With the Paper Support and Paper Output Tray retracted Weight Approx 6 1 kg Approx 13 3 Ib With the FINE Cartridges installed Canon FINE Cartridges Nozzies Black 320 nozzies Cyan Magenta Yellow 384 x 3 nozzles
74. lain Paper You can use general copy paper or Canon s Super White Paper When printing on both sides we recommend Canon s Super White Paper Double Sided Paper size Standard sizes A4 B5 A5 Letter and Legal Non standard sizes 2 13 x 3 39 inches to 8 5 x 23 inches 54 0 x 86 0 mm to 215 9 x 584 2 mm Paper weight 17 to 28 lb 64 to 105 gsm non Canon genuine plain paper d Flatten the four corners of the paper before loading it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams if paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat See Paper is curled on page 64 To avoid curling handle paper as follows Put unused paper back into the package and keep them on a level surface Take out only the necessary number of sheets from the package just before printing Before Using the Machine 15 2 Prepare to load paper 16 1 Open the Paper Support then pull out the Paper Support Extension 2 Open the Paper Output Tray 3 Open the Output Tray Extension 4 Adjust the position of the Paper Thickness Lever Set it to the right when printing on envelopes or T shirt transfers and left when printing on any other type of paper See Paper Handling on page 13 Note lf the corners or edges of the paper are smudged
75. lash card adapter for xD Picture card Printing from a Memory Card 23 Printable Image Data This machine supports JPEG and TIFF images created by DCF ver 1 0 2 0 standard compliant digital cameras Exif ver 2 2 2 21 compliant W Important Compatible image types are limited to JPEG and TIFF only Other image or movie types such as RAW images cannot be printed Inserting the Memory Card 1 Turn on the machine See Turning the Machine On and Off on page 8 Open the Card Slot Cover Insert one and only one memory card into the Card Slot Insert a memory card with the labeled side facing to the right Compact Flash CF card Microdrive xD Picture card insert into the left Card Slot Lights up SD Secure Digital memory card SDHC memory card miniSD Card microSD Card MEMORY STICK MEMORY STICK PRO MEMORY STICK Duo MEMORY STICK PRO Duo MultiMediaCard RS MMC insert into the right Card Slot Lights up 4 Confirm that the Access lamp A has lit up 5 Close the Card Slot Cover 24 Printing from a Memory Card Removing the Memory Card 1 Open the Card Slot Cover 2 Make sure that the Access lamp is lit then remove the memory card 3 Close the Card Slot Cover Printing Photographs Display photo 1 Prepare for printing 1 Turn on the machine see Turning the Machine On and Off
76. mmunication device The method to confirm the paper and print quality settings differs depending on what you do with your machine To copy or to print from your Confirm by using the Operation Panel on the machine See the memory card by operating the pages where each printing mode is explained in this manual machine To print from a PictBridge Confirm by using your PictBridge compliant device or the compliant device Operation Panel on the machine See Printing Photographs Directly from a Compliant Device on page 32 To print from a wireless Confirm by using the Operation Panel on the machine Refer to communication device Printing Photographs from a Wireless Communication Device in the User s Guide on screen manual To print from a computer Confirm by using the printer driver Refer to the PC Printing Guide on screen manual Check 3 If the problem is not resolved there may be other causes See also the sections below Colors Are Unclear on page 62 Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned on page 62 White Streaks on page 63 Printed Paper Curls or Has Ink Blots on page 63 Printed Surface Is Scratched Paper Is Smudged on page 63 Colors Are Uneven or Streaked on page 65 Troubleshooting 61 E Colors Are Unclear Color correction is not enabled When printing photographs or other graphics enabling color
77. ndex Sheet menu is displayed 3 Use the 4 or P button to select Photo Index Sheet print then press the OK button a then press the OK button 5 Use the 4 or gt button to select a range of images to include in the Photo Index Sheet then press the OK button 6 Press the OK button to start printing the Photo Index Sheet T Fillin the appropriate circles in the Photo Index Sheet 8 Load paper as you specified in the Photo Index Sheet 9 Use the 4 or gt button to select Scan sheet and print then press the OK button 1 0 Place the Photo Index Sheet face down on the Platen Glass then press the OK button 28 Printing from a Memory Card Printing from Your Computer This section describes procedure for basic printing Printing with Windows 1 Turnon the machine and load the paper in the machine See Turning the Machine On and Off on page 8 and Loading Printing Paper on page 12 2 Create a document or open a file to print using an appropriate application software Go Select Print on the application software s File menu 4 Make sure that Canon XXX Printer where XXX is your machine s name is selected in Select Printer and click Preferences or Properties fia Microsoft XPS Document Writer Ratus Ready Location Comment Page Rarue AL 5 Pages 1 K Enter aither a single page number or a singi page range For example 5 specify the required settings and click
78. nty Separate Warranty Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty Non Canon brand equipment and software that may be distributed with the Product are sold as is and without warranty of any kind by Canon USA including any implied warranty regarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases a Loss of or damage to the Product due to abuse neglect mishandling improper packaging by you alteration accident electrical current fluctuations improper use failure to follow operating or maintenance instructions in or environmental conditions prescribed in Canon USA s user s manual or other documentation or services performed by someone other than a Canon USA repair facility or ASF Without limiting the foregoing dropping the Product scratches and abrasions will be presumed to have resulted from misuse abuse or failure to operate the Product as set forth in the user s manual or other documentation for the Product b Use of parts media software or supplies other than those sold by Canon USA including non Canon ink cartridges or refilled ink cartridges that cause damage t
79. o the Product or cause abnormaily frequent service calis or service probiems c If the Product has had its serial number or dating defaced altered or removed ANY SYSTEM SOFTWARE WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD ROMS ENCLOSED WITH OR ACCOMPANYING THE PRODUCT AND ANY UTILITY SOFTWARE DISTRIBUTED WITH OR FOR THE PRODUCT IS SOLD AS IS AND WITHOUT WARRANTY BY CANON USA THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT DISTRIBUTED THEREWITH INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT NO IMPLIED WARRANTY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA OR ITS ASF SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS INCONVENIENCE EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE STORAGE CHARGES LOSS OR CORRUPTION OF DATA OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE
80. of paper or environmental conditions either very high or low temperature and humidity in such cases reduce the sheets of paper you load at a time to around half around 0 2 inches 5mm in paper stack height 4 Available only when printing from your computer 5 When loading paper in stacks the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly In this case load one sheet at a time 6 We recommend that you remove the previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration 7 This paper cannot be used in Macintosh 8 When copying onto sticker paper be sure to select Sticker copy in Special copy Refer to Copying on Stickers Sticker copy in Using Useful Copy Functions of the User s Guide on screen manual When printing photos saved on a memory card to sticker paper be sure to select Sticker print in Special photo print Refer to Printing on Stickers Sticker print in Using Useful Printing Functions of the User s Guide on screen manual Important Put unused paper back into the package and store them avoiding heat humidity and direct sunlight Do not touch the printed surface nor stack the printed sheets until the ink is fixed Note For a detailed description of printing media types refer to Printing Media in the User s Guide on screen manual Medi
81. onents inside the machine it could cause a fire or electric shock Always unplug the machine from the power outlet before cleaning the machine lf you accidentally switch the machine on while cleaning it you could injure yourself or damage the machine Maintaining the machine Do not attempt to disassemble or modify the machine There are no user serviceable parts inside the machine The machine contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the Do not use highly flammable sprays near the machine machine This could cause a fire or electric shock if the spray comes into contact with electrical components inside the machine Caution You may cause injury or damage the machine if you ignore any of these safety precautions Choosing a location Power supply Do not install the machine in a location that is unstable or subject to excessive vibration De not install the machine in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the machine in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the machine on a thick rug or carpet Do not place the machine with its back attached to the wall Ensure that the area around the power outlet is
82. opy mode settings see Setting Items on page 20 For details on the memory card mode settings see Setting Items on page 26 When using the machine connected to a computer select the size and type of the loaded paper in Page Size or Paper Size and Media Type in the printer driver For details on printer driver settings see Printing with Windows on page 29 or Printing with Macintosh on page 30 Before Using the Machine 19 Copying Making Copies This section describes the basic procedure to make copies 1 Turn on the machine see Turning the Machine On and Off on page 8 2 Press the COPY button to select the copy mode if another mode has been selected 3 Load paper See Loading Printing Paper on page 12 WORE 4 Load the original document on the Platen Glass See Loading Original Documents on page 9 Plain paper ie Standard li 5 specify the copy settings 1 Page size media type image quality The settings you made in the Copy settings screen a is displayed For details see Setting items below 2 Number of copies Use the amp or W button to specify the number of copies 3 Intensity Press the 4 button to decrease the intensity and the P button to increase it 6 Press the Color button for color copying or the Black button for black amp white copying Setting Items You can change the copy settings such as page size medi
83. oting Info Exif Data on photos in list format or in the margins of specified photos Select Layout then select the item displayed with the i icon Note that this print setting cannot be used for some models Image optimize Default Selections based on the machine setting On Off VIVID NR Noise Reduction Face Red eye If using a Canon PictBridge compliant camera you can select it Print data amp file no Default Off No printing Date File No Both Off Trimming Default Off No trimming On follow camera s setting Off Minimum System Requirements EE Note Conform to the operating system s requirements when higher than those given here Operating System Windows Vista Mac OS X v 10 4 Processor Pentium H including compatible processors Intel processor RAM 300 MHz PowerPC G3 128 MB 256 MB Windows XP SP1 SP2 Mac OS X v 10 2 8 v 40 3 Pentium H including compatible processors PowerPC G3 300 MHz 128 MB 128 MB Note Hard disk must be formatted as Mac OS Windows 2000 Professional SP2 SP3 SP4 Extended Journaled or Mac OS Extended Pentium H including compatible processors 300 MHz 428 MB Note Operation can only be guaranteed on a PC pre installed Windows Vista XP or 2000 Browser Internet Explorer 6 0 Safari Hard Disk Space 800 MB 450 MB Note For bundled software installation Note For bundied software installation CD ROM Drive
84. over hinge into the holder 2 Hold the middie of the Document Cover and press down above the second protrusion as shown in the figure below to reattach the Document Cover 72 Troubleshooting Appendix How to Use the Documentation Provided Printed Documentation Setup Sheet Be sure to read this sheet first This sheet includes instructions for setting up your machine and getting it ready for use Quick Start Guide This guide Read this guide when starting to use the machine After following instructions in your setup sheet we recommend you read this guide to familiarize yourself with the basic operation of some of the main functions that can be performed on your machine On screen Manuals User s Guide Read this guide when starting to use the machine if the Quick Start Guide does not provide you enough information please refer to the User s Guide which can be installed from the Setup CD ROM This guide provides detailed instructions for copying printing from a memory card printing from your computer scanning Additional guides are also available for advanced features Scanning Guide Refer to this guide for full instructions on scanning operation and settings PC Printing Guide Refer to this guide for full instructions on printer driver setting PC Photo Printing Guide Windows only Refer to this guide for instructions on using the various application software included on th
85. paper size and layout the date will only be printed even when Both is selected Image Optimize Setting You can select the optimization method to obtain high print quality When you select On the shooting information is used to print the optimized image if you are using a Canon brand PictBridge compliant device the following additional options may be available depending on the model VIVID makes green and blue more lively NR Noise Reduction reduces the noise on blue areas like the sky as well as on black areas Face brightens a darkened face on the photo taken against the light Red Eye corrects red eyes in portraits caused by flash photography Trimming Setting You can select an area to print Printing Photographs Directly from a Compliant Device 35 E Setting on the Machine This section describes the PictBridge print settings on the machine 36 Set the print settings to Default on the PictBridge compliant device when you want to print according to the settings on the machine Displaying the PictBridge Settings Screen 1 2 3 4 5 Turn on the machine Press the Menu button Use the 4 or P button to select Maintenance setting then press the OK button Use the 4 or P button to select Device settings then press the OK button Use the amp or button to select PictBridge settings then press the OK button Note When a PictBridge compliant device is connected to th
86. printing For details on the Paper Thickness Lever refer to Inside in Main Components of the A Printing orientation User s Guide on screen manual B Make sure the flaps are folded Specify the settings in the printer driver 1 Select Envelope in Media Type 2 Select the size for envelopes In Windows select DL Env or Comm Env 10 in Page Size In Macintosh select DL Envelope or 10 Envelope in Paper Size 3 Select Landscape in Orientation W Important Be sure to set the printer driver setting properly If you do not the address will be printed in the wrong direction Note For details on printer driver settings see Printing with Windows on page 29 or Printing with Macintosh on page 30 Before Using the Machine E Loading Small Sized Paper You can use 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm and Credit card sized papers 1 Load the paper 1 Load the small sized paper against the right side of the Rear Tray with the print side facing UP 2 Pinch the Paper Guide and slide it against the left side of the paper stack 3 Set the Paper Thickness Lever to the left 2 Specify the page size and media type settings according to the loaded paper Note When performing copy direct printing without using a computer select the size and type of the loaded paper in Page size and Media type by pressing the Settings button in each mode For details on the c
87. raphs Directly from a Compliant Device c sccsssccsssseeeseees 32 Printing Photographs Directly from a Compliant Device cccccecceeeee ee eee 32 About PictBridge Print Settings 00000000 34 Routine Maintenance 0ssesseseeeee ees 38 When Printing Becomes Faint or Colors Are NCO OCU enaa 38 Printing the Nozzle Check Pattern 39 Examining the Nozzle Check Pattern 40 Print Head CIGANING scciccas entcisi aia cecasarote este 42 Print Head Deep Cleaning 0000 43 Aligning the Print Head 44 Replacing a FINE Cartridge 006 46 Keeping the Best Printing Results 51 Cleaning Your Machine ccccccecseeeeeees 52 Troubleshooting ssnin 56 An Error Message ls Displayed on the LCD 57 LCD Cannot Be Seen At All ee 58 An Unintended Language Is Displayed on he Cs cei neia arae 58 Cannot install the MP Drivers 59 Cannot Connect to Computer Properly 60 Print Results Not Satisfactory 0 00 0 0 61 The Print Result Not Satisfactory When OD VIN coe seeders eae 65 Printing Does Not Start 65 Paper Does Not Feed Properly 66 Paper Jams aii gcc detect teri rasrroneddaximansenesntantaus wares 67 Error Message Appears on the Computer Sereen sess ots n A A E st oats 68 Error Message Appears on a PictBridge Compliant Device io i sie loseuin ic iavhecaduein cease 70 Cannot P
88. rbished Canon brand product Product packaged with this limited warranty when purchased and used in the United States only The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 90 days from the date of original purchase for refurbished Products Product returned to a Canon USA repair facility or a Canon USA Authorized service Facility ASF and proven to be defective upon inspection will be a repaired utilizing new remanufactured repaired and or recycled parts b exchanged for new or c exchanged for a refurbished Product as determined by the Canon USA repair facility or the ASF Warranty repair or replacement shall not extend the original warranty period of the Product A dated proof of purchase is required at the time of warranty service A copy of your dated bill of sale will satisfy this requirement This warranty does not cover any accessories or any consumables such as paper or ink cartridges as to which there shail be no warranty or replacement 82 Safety Precautions This limited warranty shall only apply if the Product is used in conjunction with compatible computers peripheral equipment and software Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warra
89. re Missing or White Streaks Are Present 1 Select Also B and press the OK button The cleaning confirmation screen is displayed 2 Select Yes and press the OK button to start Print Head Cleaning see Print Head Cleaning on page 42 Routine Maintenance 41 Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern Cleaning unclogs the nozzles and restores the print head condition Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber Cleaning the Print Head consumes ink so perform Print Head Cleaning only when necessary 1 2 42 Make sure that the machine is turned on then load a sheet of A4 or Letter sized plain paper in the Rear Tray Open the Paper Output Tray then open the Output Tray Extension set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Inside in Main Components of the User s Guide on screen manual Start Print Head Cleaning 1 Press the Menu button 2 Use the 4 or P button to select Maintenance settings then press the OK button The Maintenance settings screen is displayed 3 Use the 4 or P button to select Maintenance then press the OK button The Maintenance screen is displayed 4 Use the or W button to select Cleaning then press the OK button Roller cleaning OK The confirmation screen is displayed 5 Us
90. reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual if such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 1 516 328 5600 E Canon U S A INC LIMITED WARRANTY USA Only The limited warranty set forth below is given by Canon U S A Inc Canon USA with respect to the new or refu
91. ridge within six months of first use Note if a FINE Cartridge runs out of ink you can print with either Color or Black FINE Cartridge in whichever ink remains only for a while However the print quality may be reduced compared to when printing with both cartridges Canon recommends to use new FINE cartridges in order to obtain optinum qualities Even when printing with one ink only print with leaving the empty FINE Cartridge installed If either of the Color FINE Cartridge or Black FINE Cartridge is not installed an error occurs and the machine cannot print For information on how to configure this setting refer to the PC Printing Guide on screen manual Color ink may be consumed even when printing a black and white document or when black and white printing is specified Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning which may be necessary to maintain the machine s performance Routine Maintenance 47 48 Open the Paper Output Tray Make sure that the machine is turned on lift the Scanning Unit Printer Cover then pull the Scanning Unit Support A down into place The FINE Cartridge Hoider moves to the left Caution Do not hold the FINE Cartridge Holder to stop or move it Do not touch the metallic parts inside the machine W Important if the Scanning Unit Printer Cover is left open for more than 10 minutes the FINE Cartridge Holder moves to the right Close and r
92. rint Properly via Bluetooth SOMA Saal Nica cencsatan en Gateerieunsmctaaeonnmune 71 Cannot Print Properly from a Photo Index Sheetrok ia 71 Cannot Remove a Memory Card 71 Scanning Problems s ssessseirerrrrrrerrrerrenne 72 The Document Cover Comes Off 00 72 7A 0 61 610 Qaea wane rrr iaa AENA 73 How to Use the Documentation Provided 73 Reading the On screen Manuals 74 Specifications pinken ainnean EE 75 Safety PrecautionS serrsrrrrrrrrrrrrrrrrrrrrnnnne 78 Legal Limitations on Use of Your Product and Use of mages n esnerrrrrrrrrerrrrrenn 81 Users in the US A renro enaa 82 LELETET AREE E EAI E E E ES CE ee eens 86 Before Using the Machine Operation Panel 1 2 3 4 5 6 7 8 9 ON OFF button Turns the machine on and off Before turning on the machine make sure the Document Cover is closed MEMORY CARD button switches the machine to the memory card mode Settings button Used to configure the page size media type and image correction settings OK button Finalizes your selection for the menu or setting item Dismisses the error message and resumes the machine s normal operation after resoiving a printing error or removing jammed paper Stop Reset button Cancels a print job in progress Alarm lamp Lights or flashes orange when an error such as paper out or ink out occurs Power lamp Lights or flashes green to
93. s a problem with the relay device Consuit the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again Your machine is not selected in Printer on the Print dialog box Select your machine s name in Printer on the Print dialog box If your machine s name does not appear in Printer follow the procedure below to check that the driver for your machine is installed to your computer 1 Select Print amp Fax Preferences in Printer In Mac OS X v 10 2 8 or 10 3 x select Edit Printer List in Printer 2 Check that your machine s name is displayed in the list of printers and that the check box is selected In Mac OS X v 10 2 8 check that your machine s name is displayed in Printer List 3 Hf your machine s name is not displayed click Add to add the machine If you cannot add the machine follow the procedure described in your setup sheet to reinstall the MP Drivers E Error No 1700 1710 Is Displayed Action The ink absorber is almost full See The ink absorber is almost full Press OK to continue printing Contact the service center in An Error Message Is Displayed on the LCD on page 57 E Error No 2001 Is Displayed No response from connected digital camera or video camcorder Connected digital camera or video camcorder is not compatible with this machine See The ink absor
94. specify the settings such as the size and type of paper bordered borderless and Date file no AEON Jn PR mE 2 Standard 3 4 Borderless 1 2 3 4 5 Tab 2 You can optimize photos with the functions below Red eye correction OFF Photo optimizer pro ON Noise reduction OFF Page size Select the page size of the loaded paper Media type select the media type of the loaded paper Print quality Adjust print quality according to the original Bordered Borderless Select bordered or borderless print Date file no Select whether to print the shooting date file no or not Note it is not possible to print both the shooting date and the file no when Credit card is selected in Page size Under this condition even if Print date amp file no is set only the shooting date will be printed lf you want to print the file no select Print file no only Brightness standard Color hue original 1 2 3 Contrast standard 4 5 1 Red eye correction Corrects red eyes in portraits caused by flash photography Printing from a Memory Card 2 Vivid photo Makes green and biue more lively 3 Photo optimizer pro Automatically optimizes brightness and tone of a photo 4 Noise reduction Reduces the noise on blue areas like the sky as weil as on black areas 5 Face brightener Brightens a darkened face on the photo taken against t
95. ss the OK button The Maintenance screen is displayed Use the or W button to select Nozzie check then press the OK button The pattern print confirmation screen is displayed Use the amp or W button to select Yes then press the OK button The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately Examine the pattern and take the appropriate action see Examining the Nozzle Check Pattern on page 40 Routine Maintenance 39 Examining the Nozzle Check Pattern Examine the nozzle check pattern and perform cleaning if necessary Note The nozzle check pattern will not be printed correctly if there is not enough ink Replace the FINE Cartridge if the remaining amount of ink is insufficient See Replacing a FINE Cartridge on page 46 Check the nozzle check pattern you printed 1 Check if lines in this pattern are missing A B A Good B Lines are missing 2 Check if there are white streaks in this pattern B White streaks present 2 The confirmation screens for white streaks and missing lines are displayed alternately Select the pattern that is closer to the nozzle check pattern that you printed oS NAE a color patterns color patterns If There Are No Missing Lines and No White Streaks 1 Select All A and press the OK button The LCD returns to the Maintenance screen 40 Routine Maintenance If Lines A
96. t after changing the media type the message asking you to confirm the position of the Paper Thickness Lever may appear on the LCD on the machine If this message is displayed make sure that the Paper Thickness Lever is set appropriate then press the OK button on the machine No paper Load paper in the Rear Tray and select Continue in the display on your PictBridge compliant device To resume printing you can also press the OK button on the machine instead of selecting Continue on the camera Paper jam Select Stop in the display on your PictBridge compliant device to stop printing Remove the jammed paper load new paper press the OK button on the machine and try printing again Printer cover open Close the Scanning Unit Printer Cover on the machine No print head The FINE Cartridge is not installed or the Cartridge may not be compatible with this machine For details on how to resolve the error see The following ink cartridge cannot be recognized U051 U052 U053 U059 in An Error Message Is Displayed on the LCD on page 57 Waste tank full The ink absorber is nearly full Ink absorber full For details on how to resolve the error see The ink absorber is almost full Press OK to continue printing Contact the service center in An Error Message Is Displayed on the LCD on page 57 70 Troubleshooting Error Message On PictBridge Action
97. tridges Ink Cartridges into fire 80 Safety Precautions Legal Limitations on Use of Your Product and Use of Images it may be unlawful to make copies of scan print or use reproductions of the following documents The list provided is non exhaustive When in doubt check with a legal representative in your jurisdiction Paper money Money orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works works of art without permission of copyright owner Safety Precautions 81 E Regulatory Information FCC Notice U S A Only For 120V 60Hz model Model Number K10308 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide
98. truction manual If the error is stil not resolved check if you can print another photograph Check your device connected to the machine Only PictBridge compliant devices or the optional Bluetooth Unit BU 20 can be connected to the machine for direct printing An unsupported USB hub is connected Remove the hub If a PictBridge compliant device is connected via a USB hub remove the hub and connect it directly to the machine KEKE Error code Make sure that the protective material is removed from the FINE Cartridge Holder then turn the machine off and back on again If the problem is not resolved contact your Canon Service representative Turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in and then turn on the machine If the same error occurs contact your Canon service representative LCD Cannot Be Seen At All Cause Action The machine is not powered on or the LCD is in the screen saver mode f the Power lamp is off The machine is not powered on Connect the power cord and press the ON OFF button The machine will power on and the LCD will display a message f the Power lamp is lit The LCD may be in the screen saver mode On the Operation Panel press a button other than the ON OFF button An Unintended Language Is Displayed on the LCD Cause Action The langu
99. ts color hue For example you can increase red or yellow to adjust the skin tone Effects Applies special effects to the photo such as printing in sepia tones or with a sketch illustration like effect Image optimize Set the items in this column to Default on the PictBridge compliant device when you want to make settings on the machine Printing Photographs Directly from a Compliant Device 37 Routine Maintenance When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect the print head nozzles on FINE Cartridges are probably clogged Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning if print results are not satisfactory performing Print Head Alignment may improve print quality Note Before performing maintenance Make sure that a FINE Cartridge has not run out of ink See Getting the ink Status Information on page 46 Make sure that a FINE Cartridge is installed properly See Replacing FINE Cartridges on page 47 Make sure that the orange protective tape is removed from the bottom of a FINE Cartridge if the error message is displayed on the LCD see An Error Message Is Displayed on the LCD on page 57 increase the Print Quality setting in the printer driver settings See Print Results Not Satisf
100. ual 2 Appears only when the optional Bluetooth unit is attached to the machine Before Using the Machine 5 E Basic Operation on the Settings Screen You can change the print settings such as page size media type bordered or borderless print etc on the settings screen either in the copy mode in the memory card mode or when printing directly from a PictBridge compliant device Note When printing from a computer see Printing from Your Computer on page 29 When printing from a wireless communication device refer to Printing Photographs from a Wireless Communication Device in the User s Guide on screen manual This section describes the procedure to change the settings taking the steps to specify the page size for the memory card mode to 4 x6 101x152 as an example 1 Display the settings screen 1 Press the Settings button The Memory card settings screen is displayed oS 2 Select the settings tab 1 Use the 4 or P button to select the settings tab Example Select Tab 1 here Photo Plus Glossy Borderless 3 Select the setting item 1 Use the or W button to select the setting item Example Select A4 here Deures evict S Standard i Borderless ees 6 Before Using the Machine 4 Change the setting 1 Use the 4 or P button to change the setting Example Change to 4 x6 101x152 here Borderless Ho date Tile no 5 Complete setting 1 Pr
101. y service is subject to the availability of refurbished or new replacement units 84 Safety Precautions Canon U S A Inc One Canon Plaza Lake Success NY 11042 USA Canon is a registered trademark of Canon Inc 2007 Canon U S A Inc Canon is a registered trademark of Canon Inc in the United States and may also be a registered trademark in other countries Safety Precautions 85 Index A Appendix 73 B Before Using the Machine 2 C Canon U S A INC LIMITED WARRANTY USA Only 82 Cleaning exterior 52 inside 54 platen glass and document cover 52 protrusions inside the machine 55 roller 53 Copying 20 E Error Message 57 H Handling the Original Document 9 L Legal Limitations on Use of Your Product and Use of Images 81 Loading Original Documents 9 Loading Printing Paper envelopes 17 paper 15 recommended paper and requirements 13 small sized paper 19 M Media cannot use 14 specialty 12 Media Type 13 Memory Card inserting 24 removing 25 supported by this machine 23 N Nozzle Check Pattern examining 40 printing 39 P Print Head aligning 44 cleaning 42 deep cleaning 43 Printing from a Memory Card Photo Index Sheet 28 86 Index Printing Photographs Display photo 25 Printing from Your Computer Macintosh 30 Windows 29 Printing Photographs Directly from a Compliant Device 32 PictBridge print settings 34 R Replacing a FINE Cartridge 46 ink status information 46 Rout
102. y with a moistened cotton swab or the like Rotate the roller A manually as you clean it Do not touch the roller with your fingers rotate it with the cotton swab if this does not solve the problem contact your Canon service representative Routine Maintenance 53 E Cleaning the Inside of the Machine Bottom plate cleaning This section describes how to clean the inside of the machine if the inside of the machine becomes dirty printed paper may get dirty so we recommend performing cleaning regularly Important Do not perform any other operation while the bottom plate is being cleaned T Make sure that the machine is turned on then remove any paper from the Rear Tray 2 Open the Paper Output Tray then open the Output Tray Extension 3 Folda single sheet of A4 or Letter sized plain paper in half widthwise and then unfold the paper 4 Load this and only this sheet of paper in the Rear Tray with the open side to the front set the Paper Thickness Lever to the left For details on the Paper Thickness Lever refer to Inside in Main Components of the User s Guide on screen manual 5 Perform bottom plate cleaning 1 Press the Menu button 2 Use the 4 or P gt button to select Maintenance settings then press the OK button The Maintenance settings screen is displayed 3 Use the 4 or P button to select Maintenance then press the OK button The Maintenance screen is displayed A Load t

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