BT 1200 Cordless Telephone User Manual
Contents
1. This service lets you easily find who called your number last To use the 1471 feature Press the TALK button and wait for a dialling tone e Press the 1471 button You hear the number of your last caller announced and the time they called If a call is made and the caller withholds their number the time of the call is still stored but not the number e Press the TALK button again or replace the handset on the base to return to standby 32 To withhold your own number Dial 141 before you dial the number you want You will need to do this even if you are ex directory Call Waiting If an incoming call arrives while you are already engaged on a telephone cal l you will hear a soft beep every 5 seconds this beep is not audible to the person you are speaking to Instead of the engaged tone the second caller will hear an announcement to hold on as you are aware that there is a second call To use Call Waiting D e You can answer the second call without disconnecting your first caller by pressing the CALL WAITING button The first caller will be put on hold e When you have spoken to the second caller you can return to the first caller by pressing the CALL WAITING button again You can switch back and forth between the two calls without disconnecting either if you wish e If you wish to disconnect the first call press the TALK button after speaking to the first caller e The handset will2. Freestyle 1200 User guide Please open this page for an At a glance guide to your Freestyle 1200 At a glance Volume control buttons Adjusts the handset ringer volume and earpiece speech volume see page 11 Talk button and light For making and receiving calls see page 10 Intercom button and light Enables communication between the handset and base unit see page 14 Keypad Allows you to operate the answering machine from the handset Quickdial button Allows you to store and dial up to 10 numbers in the memory see page 12 Call Return 1471 button Lets you hear the telephone number of the last person who called you see page 32 Secrecy button When pressed it stops the caller hearing you see page 14 Charging contacts Aerial Does not extend do not pull out Channel seeker button Selects the best alternative radio frequency if interference occurs during a call see page 11 Battery low light Flashes when the handset battery is low see page 8 Screen button Allows you to listen to a caller s message without answering the call see page 27 Recall button For use with PBXs and BT Select Services see page 17 Redial button Redials the last number dialled see page 11 Call Waiting button Lets you switch between two callers when Call Waiting has been ordered from BT Select Services see page 32 Day hour min buttons Sets the
3. Press the button to decrease the handset ringer volume The lowest setting will turn the handset ringer off Using your Freestyle 1200 telephone To adjust the speech volume VOLUME During a conversation you can adjust the volume of the incoming caller e Press the button on the side of the handset to increase the speech volume Press the button to decrease the speech volume Last number redial Freestyle 1200 remembers the last number called and enables easy redialling To redial the last number called Press the TALK button and wait for a dialling tone Press the REDIAL button The number is dialled automatically If the length of the last number called is more than 32 digits then the whole number will not be redialled If REDIAL is not the first button pressed in sequence it will then function as a PAUSE button 11 Using your Freestyle 1200 telephone Using the memory to store and dial numbers Your Freestyle 1200 handset can store up to ten separate phone numbers You can then dial each number by pressing just two buttons To store a number in the memory Press the QUICKDIAL button Press one of the 0 9 buttons to set the location code under which the phone number will be stored e Dial the number you want to store A maximum of 20 digits can be stored in each location Press the QUICKDIAL button You hear a confirmation beep The number is stored Repeat t
4. cordless telephones becomes more widespread the quality of service obtained from this apparatus may lessen Transmission frequencies of available channels Channels Base Unit Tx Handset Tx Freq MHz Freq MHz 1 31 0375 39 9375 2 31 0625 39 9625 3 31 0875 39 9875 4 81125 40 0125 5 31 1375 40 0375 6 31 1625 40 0625 7 31 1875 40 0875 8 31 2125 40 1125 42 Ringer Equivalence Number REN Although you may have any number of sockets it is important to limit the number of telephones and other items of apparatus connected to the line by those sockets to ensure that each telephone will ring Every telephone or item of apparatus has a Ringer Equivalence Number REN In most cases a standard line should provide enough current for two or more telephones or items of apparatus if the RENs add up to no more than 4 Freestyle 1200 has a REN of 1 Any telephone provided by BT may be assumed to have a REN of 1 unless otherwise stated on the base Even where the number of telephones has been limited there is no guarantee that different types of telephone on the same line will ring Safety advice Don t use your Freestyle 1200 in the open air during thunderstorms Unplug it from the telephone line and the mains socket when there are storms in your area Don t use your Freestyle 1200 outdoors in the rain or handle it with wet hands Technical information Don t install the base unit near
5. End of messages and the message display will begin a countdown from 8 to 0 DELETE e Press the DELETE button during the countdown The machine announces All messages deleted followed by a confirmation beep Using your Freestyle 1200 answering machine If you do not press the DELETE button the messages will not be deleted and you can replay them again later To delete individual messages Play the message you want to delete DELETE e Press the DELETE button The machine announces Message deleted e The messages selected for deletion will be deleted after the countdown from 8 0 If STOP is pressed during the countdown the deleted messages will be restored When the recording capacity is full Your Freestyle 1200 has a total capacity of 14 minutes including the outgoing message or a maximum of 59 messages When the machine is full the display will flash FL No more messages will be recorded and the answering machine will switch off Incoming callers will hear the message Hello your call cannot be taken at the moment and you cannot leave a message so please call later 25 Using your Freestyle 1200 answering machine Answer delay You can adjust the number of times your Freestyle 1200 will ring before the answering machine takes the call The original setting is for 6 rings You can change this to any number of rings between 2 and 9 or to TIME SAVER Time Saver is used to save yo
6. answering machine s internal clock see page 21 Code Set button Sets the security code for remote access and sets the day and time see page 28 Back up battery compartment see page 6 Intercom button and light Press to make or answer an intercom call Light flashes when an intercom call is ringing and stays on during the call see page 14 In use indicator _ Lights up when the handset is in use see page 10 Skip backwards forwards and Stop buttons Used to stop skip backward or skip forward during playback of messages see page 24 Answer on off button Switches the answer machine on or off see page 22 DELETE gr 2 Freestyle 1200 MAILBOx1 MEMO maso o 936 m M4 m stop gt Microphone SS PAUSE ON OER PLAY Play pause button Plays back and pauses your messages see page 23 Reset button Resets the answering machine settings see page 26 OGM button Used to record and play your outgoing message see page 20 Memo button Allows you to leave memos for other members of your family see page 22 Mailbox buttons Gives callers two additional options as to where messages are left For example business messages in mailbox 1 and personal messages in mailbox 2 see page 23 Volume control button Adjusts the volume of playback voice pr
7. call e Lift the handset off the charger Press the TALK button The TALK light comes on and the handset buttons illuminate e Listen for the dialling tone Dial the number you want 36 If you do not hear a dialling tone after pressing the TALK button wait a few seconds On a few exchanges there may be a delay To end a call e Press the TALK button or replace the handset Transferring calls between handsets Whilst on a call ie in talk mode Press the SECRECY button Enter the number of the handset you want to transfer the call to The specified handset will ring To answer the call press the TALK button If the call is not answered it is returned to the original handset after 30 seconds The original handset will ring to let you know if this has happened To avoid having to wait 30 seconds for the call to be returned you can press the TALK button to cancel the transfer of the call H elp If you have any problems using your Freestyle 1200 this section will give you the most common easy to follow solutions Telephone problems No dialling tone Telephone will not dial out Telephone cannot receive calls Beeps six times and drops calls Possible cause Telephone not connected to telephone line Mains disconnected and back up battery is not installed or is flat Power cut and back up battery is not installed or is flat Handset battery pack is discharged Solution
8. handset check that your handset has item code 871267 This can be found on the side of your giftbox Setting the handset number Each additional handset must be assigned an identity number 2 3 or 4 Your Freestyle 1200 handset is already numbered as HANDSET 1 Additional handsets can then be numbered as they are added Your Freestyle additional handset is pre set to handset number 2 To set a handset identity number Press the QUICKDIAL button Press the SECRECY button e Enter the identification number 2 4 using the keypad When you have entered the number press the QUICKDIAL button You will hear a beep confirming that the new number has been stored Make a note of the identification number by writing it on the handsets directory label 35 Freestyle 90 130 1200 Additional Handsets Basic use of Freestyle additional handsets Like all cordless phones the Freestyle additional handset must be charged for 24 hours before initial use Basic operation of additional handsets is the same as that of your Freestyle 1200 handset You cannot control the answering machine from the 90 130 1200 additional handset and it does not have the call screening facility The handset range is up to 250 metres from the base unit in ideal conditions If you start to go out of range while using the phone you will hear warning beeps If you do not come back in range your call will be disconnected To make a
9. handset and base unit To call the base unit from the handset At the handset INTERCOM Press the INTERCOM button on the handset The INTERCOM light and the backlit keypad come on and flash The base unit INTERCOM light flashes and both the handset and base unit ring If the base unit does not reply to an intercom call press the INTERCOM button again to cancel the call At the base unit Press the INTERCOM button and speak into the microphone The INTERCOM light stops flashing but stays on Ending an intercom call Press the INTERCOM button on the handset or base unit Both INTERCOM lights on the handset and base unit go out To call the handset from the base unit At the base unit Press the INTERCOM button on the base unit The base unit INTERCOM light flashes and both the handset and base unit ring If the handset does not reply to an intercom call press the INTERCOM button again to clear the call You cannot make an intercom call if the handset is busy At the handset INTERCOM e Press the INTERCOM button and speak The INTERCOM light stops flashing but stays on Using your Freestyle 1200 telephone Ending an intercom call e Press the INTERCOM button on the handset or base unit Both INTERCOM lights on the handset and base unit go out You cannot use the intercom while a call is in progress The intercom will beep for 60 seconds and then automatically cut off if not answ
10. have messages and starts to play them You hear the messages through the handset earpiece e Press the 2 button to pause Press the 2 button to play messages again 28 To skip back through your messages Press the 4 button To skip forward through your messages e Press the 6 button To delete the current message e Press the 5 button To delete all messages e Press the 5 button after the announcement End of messages Remote access Your Freestyle 1200 allows you to switch on and operate your answering machine from another phone Your Freestyle 1200 has a security PIN code which must be entered when remotely accessing the answering machine This ensures your messages are private and can be accessed only by the users who know the security code Your Freestyle 1200 answering machine has a preset security code of 000 To change the security code Remove the battery cover lid to access the CODE SET button CODE SET e Press and hold the CODE SET button until the machine announces Security code setting first digit e Release the CODE SET button Cr E STOP CD e Press the kador PP button to change the number until you hear the number you want for the first digit of the code Press the CODE SET button The machine will announce Number set and then Second digit e Press the kador PP button to change the number until you
11. hear the number you want for the second digit of the code Press the CODE SET button The machine will announce Number set and then Third digit e Press the edor PP button to change the number until you hear the number you want for the third digit of the code Press the CODE SET button The machine announces Your security code is Number Number Number Note your security code below PILL 29 If you make a mistake the machine will announce Error and reset itself to the previous security code To check your security code CODE SET e Press the CODE SET button The machine will announce and display the current security code Switching the answering machine on To remotely switch on your answering machine Dial your phone number e After 20 rings the machine will automatically switch on and answer the call e You can now hang up leave a message or enter your security code to operate the answering machine s functions The answering machine remains on and will take new incoming calls If the machine is switched off because the recording capacity is full Dial your phone number e After 20 rings the machine answers and you hear 30 Remote access Hello your call cannot be taken at the moment and you cannot leave a message so please call later Enter your security code to access the remote functions You will have to delete some of your messages after he
12. 0 telephone To dial a stored number of more than 20 digits e Press the TALK button Press the QUICKDIAL button then the first 0 9 location code number The number begins dialling automatically e When the first part of the number has been dialled press the QUICKDIAL button again then the second 0 9 location code number The rest of the number is dialled You can mix manual and memory dialling as required For example you can dial the area code 0181 380 from the memory and then complete the number manually To change a stored number Any existing number stored in the memory can be overwritten by entering a new number under the same location code Simply follow the steps shown in To store a number in the memory page 12 To clear a stored number Press the QUICKDIAL button Press the 0 9 location code e Press the QUICKDIAL button again e You hear a confirmation beep 13 Using your Freestyle 1200 telephone Using the Secrecy button During a call you may want to say something to another person nearby without your caller hearing you Press the SECRECY button The TALK light flashes You can hear the caller but they cannot hear you Every 7 seconds the handset beeps to let you know there is a call on hold Press the SECRECY button again to resume your conversation The TALK light stops flashing 14 Using the Intercom Your Freestyle 1200 lets you hold a conversation between the
13. Replace handset on base unit for 10 seconds and try again If this does not work disconnect the handset battery from the handset for 10 minutes Also disconnect the mains power and back up battery Then reconnect the battery and reconnect the base unit to the mains then replace the handset on the base unit for 10 seconds and try again Plug the telephone into the telephone line Reconnect and install or replace the back up battery Wait until the power is restored and install or replace the back up battery Place the handset on the base unit and recharge it for 24 hours ensuring the CHARGING light is on You have dialling tone but the telephone will not dial out You may be trying to use tone dialling on a pulse dialling exchange You are connected to a PBX and are not dialling the access code Set the mode switch to P E pulse dialling Use the PBX access code Handset does not ring No lights on handset Handset battery pack is discharged Place the handset on the base unit and recharge it for 24 hours Handset does not ring but lights show on the handset The handset ringer may be set to its minimum setting Increase the handset ringer volume 37 Help Telephone problems Base unit does not ring but lights show on base unit Possible cause Telephone is not connected to the telephone line The base ringer switch is set to OFF Line fault or faulty socket Solu
14. SE light will flash When the IN USE light begins to flash release the INTERCOM button and place the additional handset on the base unit Your additional handset must be placed on the base unit within five seconds of the IN USE light flashing Your additional handset is registered automatically and you will hear a confirmation beep and the IN USE light will stop flashing To erase a registration code Press the QUICKDIAL button e Press the CHANNEL SEEKER button Press the button four times Press the QUICKDIAL button You will hear a confirmation beep The old registration code is now erased and you can re register your additional handset following the procedure below To re register an additional handset If necessary you can re register your additional handset by simply following the steps described in To register an additional handset on the previous page Before re registering the old registration code must first be erased To check that your additional handset is registered correctly e Lift the additional handset e Press the TALK button e The IN USE light on the base unit will come on e Listen for the dial tone If you do not hear a dial tone your additional handset is either out of range of your Freestyle 1200 the Freestyle 1200 phone line cord is not plugged in it has not been Freestyle 90 130 1200 Additional Handsets registered properly or you may have purchased the wrong
15. a sink bath or shower Electrical appliances can cause serious injury if used when you are wet or standing in water Don t install the base unit where the various leads can be tripped over or walked on This may cause injury or damage to the leads and your Freestyle 1200 Connection information Your Freestyle 1200 may be connected to public networks in the United Kingdom e It may also be connected to compatible switchboards If in doubt your switch supplier or maintainer should be able to offer help Advice on connection to BT switching systems can be obtained by dialling BT Free one 0800 800 152 If you do not have a compatible switchboard it cannot be guaranteed that your Freestyle 1200 will operate correctly under all possible conditions of connection 43 Maintenance Installing a handset battery pack and recharging Replacing the handset on the base unit to recharge overnight should keep the Freestyle 1200 operative for normal use In time the handset battery pack will no longer hold a sufficient charge and should be replaced To change the handset battery pack The handset battery compartment is located at the back of the handset at the lower end 44 e Firmly hold the handset in both hands with the back towards you and the bottom end away from you Push the depression in the battery compartment cover inward and away from you with both thumbs to remove it Undo the plastic be
16. al storm you are advised to disconnect your apparatus because damage may occur 2 If a fault occurs during the 12 month warranty period and it is due to accidental or wilful damage including lightning and electrical damage BT will not replace or repatr free of charge Setting up Like all cordless phones your Freestyle 1200 handset will need charging for 24 hours before initial use 1 Handset aerial Your Freestyle 1200 uses a compact aerial which does not pull out 2 Check your telephone wall socket If you do not have a modern phone socket call BT on Freefone 0800 800 150 and ask for an engineer to come and fit the right socket within two metres of a mains socket 3 Insert battery in base unit for back up only as B t B DAY HOUR amm aum J MIN RESET To fit the back up battery release the retaining clips lift off the battery compartment cover and insert one new PP3 alkaline battery not supplied as shown in the diagram above Replace the battery compartment cover A good quality fresh battery should last about six months To ensure constant battery back up replace it every six months If your Freestyle 1200 is your only phone you should fit a back up battery in the base unit so that your phone can always be used in emergencies If the power fails the back up battery will give you up to one hour talktime or
17. arate your incoming messages This is basically the equivalent of three answer machines in one unit where callers are prompted to select the relevant mailbox in which to leave their message Using the standard setting Your Freestyle 1200 has a preset outgoing message that callers will hear You can use this preset message or record your own message for a more personal greeting see page 20 18 The pre set message is Hello your call cannot be taken at the moment so please leave your message after the tone Using the message mailboxes Your Freestyle 1200 has two message mailboxes For example mailbox 1 could be for business messages and mailbox 2 for personal messages Equally you could allocate one mailbox to a colleague or someone else in your family In your outgoing message you can tell callers which mailbox they should use The caller simply presses 1 or 2 on their phone s keypad after the tone This selects either mailbox 1 or 2 The caller will then hear the prompt So please leave your message after the tone For example if you want mailbox 1 for John s messages and mailbox 2 for Jane s messages your outgoing message might sound like this Hello we cannot take your call at the moment To leave a message for John press 1 or for Jane press 2 immediately after the tone If the caller does not press 1 or 2 before leaving their message neither of the mailboxes will be selected an
18. aring them if you want the answering machine to remain on Accessing the answering machine To access your answering machine from another phone Dial your phone number When you hear your outgoing message press the button The machine announces Please enter your security code Enter your security code e f the security code is correct you hear You have x new messages and the messages are played back If there are no new message you hear You have no new messages e At the end of the last message the machine announces End of messages then To hear main menu press I to delete all messages press 5 Remote access If you enter the wrong security code the machine announces Incorrect security code Please enter your security code You have another chance to enter the security code If it is wrong a second time the machine ends the call Operating the answering machine When you have accessed your answering machine you can operate using the keypad numbers on the phone you are using The main menu The main menu lets you operate a range of answering machine functions Simply follow the instructions as announced To play all messages press 2 To play new messages press 3 To skip back during messages press 4 To delete during messages press 5 To skip forward during messages press 6 To play outgoing message press 8 To r
19. ce the handset on the base unit ensuring the contacts are touching The red CHARGING light comes on e The CHARGING light remains on while the handset is on the base unit When sufficiently charged for use the CHARGING light turns green Setting up As a rule placing the handset on the base unit overnight will keep the battery fully charged for all normal use When fully charged and in good condition the handset battery will provide up to 5 hours continuous talk time or 72 hours standby If the handset battery is running low the BATT LOW light will flash every 10 15 seconds LOW If you are making a call and the handset battery is running low the phone will beep every 10 15 seconds Place the handset on the base unit to recharge Battery care The battery cannot be overcharged However leaving the handset on the base unit ail the time can deteriorate a rechargeable battery To get the longest possible life from your battery take the handset off the base for a few hours each day 7 Plug the phone into the BT socket You can now use the phone store numbers in the memory and change some of the settings as desired 8 Extend the base unit telescopic aerial Extend the base unit telescopic aerial on your Freestyle 1200 as shown below to ensure the best possible signal and reception m fe For the best reception Try to avoid putting the te
20. charge about every four months Maintenance e Dispose of Ni Cd battery packs safely Do not puncture or burn them They contain toxic materials which could cause injury General cleaning Clean the cabinet of the handset and the base with a soft cloth slightly dampened with a mild solution of water and detergent Charging contacts should be cleaned with a dry cloth or for heavy soiling a pencil eraser can be used e Do not clean with a wet cloth e Do not clean with abrasive materials or solvents as these may damage the unit Do not spray aerosol cleaners onto the base or handset Extended periods of non use Itis recommended that you Disconnect the base unit from both mains supply and telephone line Remove the back up battery from the base unit and battery pack from the handset e When reconnecting check that the CHARGING light on the base unit is on Recharge the handset battery for 24 hours 45 Maintenance Guarantee BT guarantees Freestyle 1200 for a year provided that e The goods have only been used for their intended purpose and have not been subjected to misuse or been wilfully or accidentally damaged e The goods have not been tampered with or repaired by anyone other than BT its staff or agents If you are having problems with your Freestyle 1200 read the Help section on pages 37 to 40 of this user guide repair department there will be a carriage charge for this ser
21. d for UK use only Using it abroad may violate local radio laws Approval for use The base unit is intended for use when powered from the 12V AC mains adaptor supplied which conforms to EN60950 Any other usage will invalidate the approval given to this apparatus if as a result it ceases to comply with EN60950 Call security Your Freestyle 1200 has its own digital security code that prevents other cordless phone owners from using your phone line This ensures that you are charged only for calls using your phone However all approved cordless phones use radio signals to communicate between the base and cordless handset units It is therefore possible that your conversations could be overheard by other people on their cordless phones or on ordinary radios that use the same radio frequencies As this problem applies equally to all similar cordless phones currently available in the UK call privacy cannot be guaranteed However the security coding prevents unauthorised use of your line 41 Technical information You may find that your Freestyle 1200 picks up conversations from other cordless phones being used nearby If you experience this type of interference try changing channels using the CHANNEL SEEKER button on the handset Transmission frequencies This cordless telephone has been designed to operate on radio frequencies which have been assigned to the exclusive use of cordless telephones As the use of
22. d the message will be recorded in the standard answering machine mailbox Using your Freestyle 1200 answering machine Base Unit message display Display Definition Blank The unit has no power 00 59 The current message number PA The playback of messages has been paused Answering machine is Switched off FL Memory full You must delete some messages before new messages can be recorded PL Outgoing message is playing tL Clock not set r flashing Recording t5 When accessing the answer delay setting fi flashing During remote access 8 0 Countdown at end of messages 19 Using your Freestyle 1200 answering machine Recording your outgoing message Your Freestyle 1200 has a preset outgoing message that callers will hear You can use this preset message or record your own message for a more personal greeting To listen to the outgoing message e Remove the battery cover lid to access the appropriate buttons OGM Press the OUTGOING MESSAGE button The currently set outgoing message is played To record your own outgoing message OGM e Press and hold the OUTGOING MESSAGE button The machine announces Please speak after the tone To end recording release the button e Start speaking your message after the tone Speak into the microphone which is located next to the ANSWER ON OFF button 20 For a good quality recording s
23. ecord a new outgoing message press 9 To set answer on or off press 0 To access voice mailboxes press To hear main menu press 1 To remotely access your voice mailbox Having already accessed the main menu Press the button on the keypad e The machine announces For voice mailbox 1 press 1 for voice mailbox 2 press 2 Press the Voice Mailbox number you want The machine announces the Voice Mailbox menu as follows To play all voice mailbox messages press 2 To play new voice mailbox messages press 3 To skip back during messages press 4 To delete during messages press 5 To skip forward during messages press 6 To hear voice mailbox menu press 7 To hear main menu press 1 Press 2 or 3 as instructed The machine announces Voice mailbox 1 or 2 you have x new messages Any messages are then played back The machine then announces To hear voice mailbox menu press 7 To delete all voice mailbox 1 or 2 press 5 If no instructions are given within 8 seconds you hear Thank you for calling and the machine hangs up 31 BT Select Services If you are connected to a digital exchange you can subscribe to a range of BT Select Services If you wish to subscribe to any of these services contact us on Freefone 0800 800 152 business 150 residential 8am to 6pm Monday to Friday Call Return 1471
24. emory capacity MEMO O Press and hold the MEMO button The machine announces Please speak after the tone To end recording release the button The display flashes e When you have finished your message release the MEMO button to end recording The machine will beep Using your Freestyle 1200 answering machine To record a memo in a mailbox MAILBOX 1 e e 9 OQ Press and hold either of the MAILBOX buttons The machine announces Please speak after the tone To end recording release the button The display flashes When you have finished your message release the MAILBOX button to end recording The machine will beep MAILBOX 2 Playing messages and memos Your Freestyle 1200 shows the number of messages or memos you have in the answering machine on the message display MESSAGES DELETE uz N IN USE CHARGING If you have any messages in either of the mailboxes the mailbox light will be lit up If there are any new messages the light will flash The number of flashes indicates the number of messages MAILBOX 1 e O 23 Using your Freestyle 1200 answering machine You can also set your Freestyle 1200 to beep when you have new messages See Message alert on page 27 To play messages and memos PAUSE PLAY Press the PLAY PAUSE button The machine announces the number of messages recorded and then plays them To play messages and memo
25. equently Frequent power failures will drain the back up battery Unplugging the base unit from the power supply drains the back up battery Switching the mains supply off will drain the back up battery Leave the base unit plugged in or remove the back up battery before unplugging Do not switch off or remove the back up battery before switching off 39 Help Answer machine problems General problems Possible cause None of the answering machine functions will operate while the telephone is in use Solution Ensure that the telephone is not in use before operating the answering machine Will not record incoming messages Will not answer calls The answering machine is switched off The answering machine is full Switch the answering machine on manually or by remote control Delete some or all of your messages manually or by remote control to make room for new messages Distorted outgoing message Faint outgoing message Noisy outgoing message The answering machine has a very sensitive microphone This picks up any background noise If you record your outgoing message too quietly or from too far away the sensitivity of the microphone increases to compensate and will pick up more background noise Record your outgoing message at a reasonable volume 20cm away from the microphone in a quiet environment No call screening from the base unit Cannot hear m
26. ered To adjust the INTERCOM loudspeaker volume at the base unit e Press the left hand side of the VOLUME switch to lower the volume Press the right hand side of the VOLUME switch to raise the volume If there is an incoming call when using the intercom the base unit and handset will ring To take the call press the TALK button on the handset The intercom call is cut off automatically 15 Using your Freestyle 1200 telephone Changing the telephone settings To set the base unit ringer volume Located on the underside of the base unit RINGER VOLUME HI B OFF You can set the base unit ringer volume to HI LO or OFF If the base unit ringer is switched to OFF the handset will still ring provided the handset ringer is not switched to OFF To set the tel mode switch Located on the underside of the base unit MODE T TB P E The TEL MODE switch selects tone or pulse dialling and earth or time break recall e T TB Your Freestyle 1200 is preset to this position Most modern exchanges use tone dialling and time break recall for faster dialling and for services such as BT Select Services and telephone banking 16 e T E This setting is for use if you are connected to a tone dialling PBX Private Branch Exchange that uses earth recall P E If you dial a number when your Freestyle 1200 is set to T TB or T E and you continue to hear the dialling tone you may be connected to an older p
27. essages when played The volume is set too low Press and release the end of the volume control with the larger symbol until the unit is loud enough Back up batteries fail frequently Need more help Call the BT Cordless Phone Helpline on Lo call 0845 7697146 where fully trained staff can help you from 9 00am to 5 30pm Monday to Friday calls charged at local BT rate 40 Frequent power failures will drain the back up batteries Unplugging the base unit from the power supply drains the back up batteries Switching the mains supply off will drain the back up batteries Leave the base unit plugged in or remove the back up batteries before unplugging Do not switch off Or remove the back up batteries before switching off It is not permitted to interfere with the lines main BT socket or wiring If you have a problem contact BT on Freefone 0800 800 151 for residential or Freefone 0800 800 154 for business Technical information Official approval Your Freestyle 1200 is tested and approved for connection to public networks provided it is used in accordance with the guidelines in this user guide You may connect it e To direct exchange lines To extensions with new plug and socket arrangements provided with these direct exchange lines e To compatible switchboards You may NOT connect it e To shared service party lines e As an extension to a payphone This phone is designe
28. evel Although you use the same button to adjust the level the intercom volume is set separately and only during an intercom call from the message memo playback volume Message alert When new messages have been received your Freestyle 1200 will beep every 10 seconds The volume of the beep is at the volume you have set for the loudspeaker To switch the message alert on or off When the answering machine is switched off Cee e Press and hold the k lt q button The machine announces Message alert offlon as appropriate Using your Freestyle 1200 answering machine Resetting the answer machine e Remove the battery cover lid to access the RESET button RESET Pressing the RESET button resets the microprocessor but will not affect any of the numbers you have stored in the memory messages recorded or your PIN code 27 Using your Freestyle 1200 answering machine Operating the answering machine from the handset You can listen to your messages and operate a number of answering machine functions from the handset To operate the answering machine from the handset Q e Press the SCREEN button This connects the handset to the answering machine e The handset beeps the keypad lights up and the TALK light flashes Once you hear the second confirmation beep you may continue with the following options To play pause messages Press the 2 button You hear the announcement You
29. ft the handset off the base Press the TALK button The TALK light comes on and the handset buttons illuminate The IN USE light on the base unit comes on e Listen for the dialling tone Dial the number you want If you do not hear a dialling tone after pressing the TALK button wait a few seconds On a few exchanges there may be a delay 10 To end a call Press the TALK button Or Replace the handset on the base To receive a call When the phone rings e f your handset is on the base unit simply pick it up to answer the call Or e If your handset is off the base press the TALK button to answer the call An Inductive Coupler has been built into the handset to improve sound quality for people using hearing aids Switch your hearing aid to T and adjust the position of the handset until you get the best reception To use the channel seeker button CHANNEL SEEKER Your Freestyle 1200 automatically scans the available radio channels for quality of reception and selects the best one to use If you experience interference during your call press the CHANNEL SEEKER button on the side of the handset to select a different channel To adjust the handset ringer volume VOLUME OO When the handset is not in use you can adjust the ringer volume e Press the button on the side of the handset to increase the handset ringer volume The handset rings once to indicate the volume
30. he CHANNEL SEEKER button on the handset to select a clearer channel Press the CHANNEL SEEKER button on the handset to select a clearer channel Relocate the base unit or move around with the handset until reception improves No Quickdial store You may be trying to store the number with the TALK light on Ensure that the TALK light is off before storing the number No number stored on 1471 and or CALL WAITING 38 Stored number may have inadvertently been over written Press the QUICKDIAL button press the relevant Select Services button then press the QUICKDIAL button again This will reset the button Telephone problems Call appears to have been cut off after pressing the SECRECY button Possible cause You may have pressed a number key on the handset after pressing the SECRECY button The current handset will try to transfer the call to another handset Help Solution Wait 30 seconds the call will return to the current handset Or press the TALK button and the call will return immediately BATT LOW light on the handset is flashing The handset needs recharging Replace the handset on the base unit ensuring that the base unit is plugged in and that the CHARGING light is on No CHARGING light on the base unit Dirty contacts on base unit or handset Clean the contacts with a dry cloth Heavy soiling can be removed with a pencil eraser Back up battery fails fr
31. hese steps for any other numbers you want to store using a different 0 9 location code for each one Storing a number in the memory automatically overwrites any previous number stored under the same location code Stored numbers can include switchboard and network services that use the X and buttons as well as PAUSE and RECALL functions 12 Quickdial directory label Use the handset s Quickdial directory label to keep a record of which 0 9 location code you have used for each number You can take out the label by removing the handset battery compartment cover and sliding out the label s clear plastic cover To dial a stored number e Press the TALK button e Press the QUICKDIAL button Press the 0 9 location code under which the number you want is stored The number is dialled automatically To store a number of more than 20 digits e Press the QUICKDIAL button Press one of the 0 9 buttons to set the location code under which your phone number will be stored e Dial the first 20 digits e Press the QUICKDIAL button You hear a confirmation beep The number is stored Press the QUICKDIAL button again Press another 0 9 button to select a second location code under which to store the remaining digits e Dial the remaining digits e Press the QUICKDIAL button You hear a confirmation beep The rest of the number is stored Using your Freestyle 120
32. lescopic aerial near other electrical appliances fluorescent lights and large metallic objects such as cookers radiators and garage doors as these may cause interference and reduce the quality of your calls Setting up 9 To wall mount your product See Wall mounting page 49 To plan the location of the base unit Your Freestyle 1200 works by sending and receiving radio signals between the base unit and the handset The strength of the signal depends on where you site the base unit and how the aerial is deployed The higher the base unit is located the better An upstairs room is ideal The following points should be considered e It should be within easy reach of a mains socket and a telephone socket A new style telephone socket is needed for this product If you do not have one call us on Freefone 0800 800 150 e Try to avoid locations near metallic obstructions or electrical appliances such as TV sets fridges computers fluorescent lights radiators metal pipes and metal window frames e The Freestyle 1200 can be wall mounted by using the bracket and screws supplied see page 49 Using your Freestyle 1200 telephone Making and receiving calls The handset range is up to 250 metres from the base unit in ideal conditions If you start to go out of range while using the phone you will hear warning beeps If you do not come back in range your call will be disconnected To make a call e Li
33. lt securing the battery pack e Remove the old battery pack by unplugging the small white plug that connects it to the handset e Insert the small white plug of the new battery pack If you look at the shape of the plug and socket you will see that it can only be inserted one way Place the battery pack in the recess secure it with the plastic belt and refit the compartment cover Replace the handset on the base unit and charge for a full 24 hours e The battery pack must be recycled or disposed of properly e Do not burn or puncture as it could release toxic material which may cause injury Spare parts for your Freestyle 1200 are available from your BT shop or supplier or you can contact us on Lo call 0845 7697146 from 9 00am to 5 30pm Monday to Friday In the event of a power failure During a power failure if you have fitted a fresh alkaline back up battery in the base unit your telephone will continue to work for up to one hour in use or seven hours on standby When power has been restored you are advised to renew the back up battery in the base unit though this should not be necessary if the power has only been disconnected momentarily Care of rechargeable battery pack e When you first install the Freestyle 1200 or replace the battery pack the handset must be fully charged for 24 hours before use To maintain optimum charge and battery condition the handset should be allowed to fully dis
34. n on the next page e Hook the bottom hole of the bracket and the top hole on the back of the base unit over the screw heads Attach the bracket by hooking it over the screws protruding from the wall 49 Wall mounting SQUEEZE INWARD 50 Wall mounting TOP Actual Size ____ Use top hole on 1 back of base unit 10cm Use lower hole on bracket 1 T 51 pr Offices in Europe North America Japan and Asia Pacific The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touch Tone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 1998 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Freestyle 1200 Issue 1 05 98 Designed by The Art amp Design Partnership Limited CE CE compliant to 89 336 EEC EMC Directive amp 73 23 EEC Low Voltage Directive APPROVED for connection to telecommunication systems specified in the instructions for use subject to the conditions set out in them T 504388
35. not be able to make an emergency call e If there is severe radio interference o f the handset batteries fail e If there is a power cut and there is no back up battery in the base unit If your Freestyle 1200 is connected to a PBX switchboard you may have to dial an access number before 999 to contact the emergency services Some switchboards cannot dial out during a power failure Se ing up Follow these steps to get your Freestyle 1200 ready for use Important As this product is rechargeable it is normal that a certain amount of heat will be produced in its day to day operation While this is entirely safe we advise against placing this product on antique veneered or wooden surfaces as damage may occur Plan where you will put your Freestyle 1200 e t should be within two metres of a power socket and the phone socket You need enough room for the base unit s telescopic aerial to be fully extended e For the best operating conditions try to place the base unit away from large metal objects and other electrical appliances Check that your Freestyle 1200 is complete When you unpack you should have Freestyle 1200 handset Freestyle 1200 base unit with telephone line cord attached Mains power adaptor plug Wall mounting bracket with screws Remote access quick reference card e Spare Quickdial directory label Electrical storm warning 1 During periods of electric
36. ompts see page 26 Delete button Deletes messages see pages 20 and 24 Charging indicator Lights up when the handset batteries are being charged see page 7 Base unit telescopic aerial In this guide At a glance 1 Introduction Setting up 5 Using your Freestyle 1200 telephone 10 Using your Freestyle 1200 answering machine 18 Remote access 29 BT Select Services 32 Freestyle 90 130 1200 Additional Handsets 34 Help 37 Technical information 41 Maintenance 44 Index 47 Wall mounting 49 Hints and tips boxes In this user guide we ve included helpful tips and useful notes They are shown in a grey box L n tv O d u C 10 A Your Freestyle 1200 has been designed for ease of use and made to the very high standards set by DT We thank you for making the right choice and expect that you will have many years of quality service Please read the instructions carefully before use and keep this user guide for future reference For your records Date of purchase Place of purchase Serial number on the underside of the machine Purchase price For warranty purposes broof of purchase is required so please keep your receipt Emergency calls The emergency services can be contacted in the UK by dialling 999 You may also dial 112 which is valid in any country that is a member of the European Community As the Freestyle 1200 is a mains powered cordless telephone in certain situations you may
37. onds recording capacity left your caller hears Hello your call cannot be taken at the moment and you cannot leave a message so please call later Using your Freestyle 1200 answering machine When the recording capacity is full your caller hears Thank you for calling Setting the day and time Your Freestyle 1200 automatically adds the day and time to all messages and memos When you switch on your Freestyle for the first time the clock is set to Saturday 12 01 You can change the day and time as required The display will show until the clock has been set To set the day and time Remove the battery cover lid to access the appropriate buttons DAY e Press and hold the DAY button The currently set day is announced e Release the DAY button C LZ e Press the kor PP button until the day you want is announced CODE SET Press the CODE SET button The machine announces Day set E STOP 21 Using your Freestyle 1200 answering machine HOUR Press and hold the HOUR button The currently set hour is announced Your Freestyle uses a 12 hour clock e Release the HOUR button e Press the kador gt P button until the hour you want is announced Press the CODE SET button The machine announces Hour set MIN Press and hold the MIN button The currently set minute is announced e Release the MIN button e Press the kor PP button until the minute
38. peak clearly and continuously about 20cms from the microphone Make sure there is no background noise e The display shows r e Stop recording by releasing the OUTGOING MESSAGE button The machine announces Your outgoing message is and plays back your message e To cancel playback press the STOP button Remember If you wish callers to leave their messages in a particular mailbox tell them in your outgoing message to press 1 or 2 on their phone before speaking To check your outgoing message i OGM e Press the OUTGOING MESSAGE button Your outgoing message is played To delete your outgoing message OGM e Press the OUTGOING MESSAGE button e The currently set outgoing message is played DELETE Press the DELETE button while the message is being played The message stops playing and the machine announces Your outgoing message is and the pre recorded outgoing message is played Additional pre set messages In addition to the preset outgoing message your Freestyle 1200 provides set outgoing messages for various situations When the maximum recording length of 3 minutes for each call has been reached the caller hears Thank you for calling before the line is disconnected When there is less than 40 seconds recording capacity left your caller hears Please complete your call within x seconds When the recording memory is full or there is less than 15 sec
39. s in the mailboxes MAILBOX 1 o O Press the appropriate MAILBOX button The machine announces the mailbox number and the number of messages recorded and then plays them To play new messages and memos only Your Freestyle 1200 can play only the new messages and memos recorded since your last playback 24 PAUSE PLAY Press and hold the PLAY PAUSE button until the machine announces the number of new messages Only the new messages are then played back To stop playback E STOP Press the STOP button Any messages previously deleted will be saved To pause playback PAUSE PLAY During playback Press the PLAY PAUSE button Playback stops e The display flashes PA Every 10 secs the unit beeps to indicate there is a playback pause e To resume playback press the PLAY PAUSE button again Your Freestyle 1200 cannot record an incoming message during playback To skip forward and backwards through your messages During playback you can skip backwards and forwards through your messages During playback om e Press and hold the P button to fast forward through your messages The display shows FF If you try to skip past the last message the machine announces End of messages Qa e Press and release the ked button to skip back through your messages To delete all messages When all the messages and memos have been played the machine announces
40. seven hours on standby Note If the power fails during a call you will only be able to end the call by pressing the green TALK bution 4 Plug the power cable into the back of the base unit Plug the adaptor cable into the socket on the back of your Freestyle 1200 Warnings 1 Do not try to use any power supply other than the one provided This may permanently damage your Freestyle 1200 2 Your Freestyle 1200 should not be fitted in wet or damp conditions for example in a bathroom Also the handset should not be left out in the rain 3 There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the base unit from the mains during storms Setting up 5 Connect the base unit three pin adaptor to a power socket The unit will alternatively display and flashing slowly The internal clock will automatically be set to Saturday 12 01pm To change the day and time see page 21 Mains power adaptor The Freestyle 1200 must only be used with the adaptor supplied Using any other adaptor will result in non compliance with EN60950 1992 and will invalidate the approval given to this apparatus 6 Charge the handset When you first use your Freestyle 1200 the rechargeable battery in the handset needs charging for 24 hours Make sure you have connected your Freestyle 1200 to the mains power supply see steps 4 and 5 Pla
41. then ring Press TALK button again and continue with the second caller The second caller will only be charged for their call from the moment you answer and not while they are waiting for your initial contact BT Select Services Other services Call My Bill Call Barring Call Diversion Charge Advice Reminder Calls Three way Calling For more information about these Select Services call BT on Free one 0800 800 150 for residential or 152 for business If you are not on the BT network please ask your telecommunications supplier for information on their services 33 Freestyle 90 130 1200 Additional Handsets You can buy and use up to 3 Freestyle additional handsets with your Freestyle 1200 to extend your phone system without needing to install extension sockets for each new phone Each additional handset is supplied with its own charger and user instructions but the following information will tell you how to register and use an additional handset with your Freestyle 1200 Registering your handset You must register your Freestyle additional handset before it can be used with your Freestyle base unit Make sure that each additional handset is registered with a different number 2 3 or 4 soit can be identified from other additional handsets 34 To register an additional handset Press and hold the INTERCOM button on the base unit for 5 seconds The base unit will beep and the IN U
42. tion Plug the telephone into the telephone socket Set the base ringer switch to HI or LO Try the telephone on another socket or another line If the telephone works contact BT or your telephone network operator for repairs to the line or socket Base unit rings too loudly softly The ringer switch on the base unit is set to HI or LO Set the ringer switch on the base unit accordingly Neither base or handset ring but lights show on base and handset The ringer volumes on both the handset and base unit could be set to minimum Check the REN see page 42 If you connect too many telephones or devices to your line they may not all operate correctly If your telephone is connected to an extension socket it may have been connected incorrectly Increase the ringer volume on the base unit and handset If the REN exceeds 4 disconnect one or more telephones or devices Check with your telephone engineer that the extension socket has been installed correctly Callers are faint Interference Buzzing Whooshing Echoing Tinniness The base unit telescopic aerial is not extended as high as possible You are moving out of range Radio channel interference Radio channel interference The base unit or the handset are too close to electrical equipment or metal obstructions Extend the base unit telescopic aerial as far as possible Move closer to the base unit Press t
43. u time and the cost of a phone call when ringing your machine from another phone to pick up your messages Your Freestyle 1200 answers after 2 rings if you have new messages or after 6 rings if you don t So you can choose to hang up if you hear more than 2 rings To set the answer delay pot e Press and hold down the PP button The machine announces the current setting and then starts giving you the alternative settings e Release the PP button when the setting you want is announced the machine then confirms the setting For example if you select Time Saver you will hear Answer delay Time Saver or for 6 rings Calls will be answered after 6 rings 26 Call screening and intercept When the answering machine is switched on you can listen to a caller leaving their message over the loudspeaker O SCREEN You can also listen at the handset by pressing the SCREEN button Press the TALK button on the handset to interrupt the call and speak to the caller Adjusting the speaker volume The volume level ranges from to H where is the lowest volume and H the maximum The display shows the level when you press the VOLUME button To adjust the loudspeaker volume Press the large speaker on the VOLUME button to raise the sound level You hear a beep increasing in volume as you continue to press the volume button Press the small speaker on the VOLUME button to lower the sound l
44. ulse dialling exchange Set the switch to P E pulse dialling To switch from pulse to tone dialling during a call o If you are connected to a pulse dialling exchange you can still use services such as phone banking that require tone dialling Call the telephone number you require in pulse mode as usual e When you have been connected press the button on the keypad to set your telephone to tone dialling for the duration of the call e When you hang up your Freestyle 1200 will automatically switch back to pulse dialling Using your Freestyle 1200 telephone To insert a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line If so press the REDIAL button to insert a pause before keying in the telephone number To use the recall button This button signals either time break recall or earth recall depending on the setting of the TEL MODE switch If you are connected to a PBX Private Branch Exchange contact your PBX supplier for further information 17 Using your Freestyle 1200 answering machine You can operate your Freestyle 1200 answering machine from the handset the base unit or from another telephone Your Freestyle 1200 can digitally record up to 14 minutes of messages with each incoming message lasting a maximum of 3 minutes Your Freestyle 1200 gives you two message mailboxes so that you can sep
45. vice Alternatively you can call the repair centres on 01325 304346 or 01672 564444 between 9 00am and 4 30pm Monday to Friday The terms of this guarantee do not affect your statutory rights If you are still having problems you can contact the BT product helpline on Lo call 0845 7697146 where fully trained staff can help you from 9 00am to 5 30pm Monday to Friday If the unit is faulty within the guarantee period return it with proof of purchase to your supplier for repair or replacement If the Freestyle 1200 needs repair outside the guarantee period take the complete Freestyle 1200 to any BT shop for forwarding to the 46 Index At a glance 1 Introduction Emergency calls Warnings 5 7 Setting up 5 Aerial Base unit Handset Back up battery fit in base unit Battery low warning Charging the handset Mains power adaptor Planning location Telephone wall socket Using Your Freestyle 1200 OO NM NOD O telephone 10 Base unit ringer volume 16 Channel seeker 11 Handset ringer volume 11 Intercom 14 Making a call 10 Memory Change a stored number 13 Clear a stored number 13 Dial a stored number 13 Dial more than 20 digits 13 Quickdial directory label 12 Store a number 12 Store more than 20 digits 13 Pause 17 Pulse and Tone dialling 16 Recall button 17 Receiving a call 10 Redialling last number 11 Secrecy button 14 Speech volume 11 Telephone mode switch 16 Using Your Freestyle 1200 ans
46. vice 42 Transmission frequencies 42 Maintenance 44 Changing handset battery pack 44 Care of handset battery pack 45 General cleaning 45 Guarantee 46 Installing handset battery pack 44 Power failure 45 Wall mounting 49 Wall mounting Your Freestyle 1200 can be wall mounted by using the bracket provided Use the template on page 51 to mark where the screws should go into the wall Before you wall mount your Freestyle 1200 check that e the wall can support the weight of the base unit and handset e the position you choose leaves sufficient space so that the base unit which is larger than the bracket is clear of any obstruction on the wall such as a shelf or cupboard Room should be left so that the handset can be placed on charge without touching any obstructions leave enough room for the aerial to be fully extended when wall mounted Spare parts for your Freestyle 1200 are available from your BT shop or supplier or you can contact us on Lo call 0845 7697146 between 9 00am and 5 30pm Monday to Friday CN tt 10cm C2221 tt e Drill two holes for the screws and insert the wall plugs provided if required Drive the screws into the wall leaving about 5mm free on which to mount the phone Make sure that the power supply and the telephone cables are connected to the base unit then fit the cables into the channels on the bottom of the base unit e Clip the bracket onto the base unit as show
47. wering machine 18 Answer delay 26 Day and time 21 Setting 21 Checking 22 Mailboxes Outgoing message 18 Playing messages memos 23 Recording a memo 23 Memos Deleting 25 Playing 23 Recording 23 Message alert 27 Message display 19 47 Index Messages Outgoing Additional pre set outgoing messages Checking Deleting Listening to Recording Pre set outgoing message Operating from the handset Delete messages Play messages Screening calls Skip backward forward through messages Resetting the answer machine Screening and interceptingcalls Switching on and off Volume adjusting Remote access Accessing the answer machine Operating the answer machine Security code Changing Checking Setting Switching answer functions on BT Select Services Call Return 1471 Call Waiting Other Select Services 48 21 20 20 20 20 18 28 28 28 26 28 27 26 22 26 29 30 31 29 29 30 29 30 32 32 33 Freestyle 90 130 1200 Additional Handsets Basic use of additional handsets 34 36 Erasing a handset registration code 35 Registering your additional handset 34 Re registering an additional handset 35 Setting the handset number 35 Transferring calls between handsets 36 Help 37 Telephone problems 37 38 39 Answering machine problems 40 Technical information s Call security 41 Connecting to a switchboard 43 Connection information 43 REN Ringer Equivalence Number 42 Safety ad
48. you want is shown on the display Press the CODE SET button The machine announces Minutes set e The date and time is now set If you do not press a button for 20 seconds your Freestyle 1200 automatically stops the brocess and reverts to the last date and time set Pressing the STOP button immediately returns the machine to standby To check the day and time DAY e Press the DAY button The currently set day and time is announced 22 Switching the answering machine on and off If you do not wish callers to leave a message you can switch your answering machine off To switch the answering machine on and off ANSWER ON OFF Press the ANSWER ON OFF button The machine announces Answer On or Answer Off accordingly e When switched on the display indicates the number of messages recorded e When switched off the display shows alternating with the number of messages recorded e If the capacity is full the display shows the number of messages recorded alternating with FL Recording a memo You can record a memo message onto your Freestyle 1200 to be played back later Memos can be recorded on the standard answer machine or in either of the two mailboxes Memo messages appear on your Freestyle 1200 s display as incoming messages so the message display will indicate that messages have been left To record a memo message on the answer machine Memos can be any length up to the m
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