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Bowe, Bell + Howell S006830 Photo Scanner User Manual

1. BOWE BELL HOWELL 33 of 142 2 Read the license agreement and click Yes to accept the agreement InstallShield Wizard License Agreement Please read the following license agreement carefully Press the PAGE DOWN key to see the rest of the agreement l Agreement LICENSE AGREEMENT llt is necessary to agree with the LIMITED USE LICENSE AGREEMENT to use this gaftwara Please read the LIMITED USE LICENSE AGREEMENT included in the Software Installation Manual which describes how to use this software with your Scanner CAUTION Before operating this software make absolutely sure that all Do you accept all the terms of the preceding License Agreement IF you choose No the setup will close To install User Utility you must accept this agreement 3 Click Next to select the default destination folder for the program files recommended To install the files in a different folder click Browse and select a different destination then click OK in the Choose Folder window InstallShield Wizard Choose Destination Location Choose Folder Select folder where Setup will install files S 3 Z Please choose the installation folder Setup will install User Utility in the following folder To install ta this folder click Next To install to a different folder click Browse and select CuPragram Files BBHiUserLtility another folder Directories 4 5 oracle 53 Program Fil
2. Cleaning the Starting Skew and Ending Sensors Preparation Locate the blower accessory and remove the brush from the blower Blower accessory Blower Reflector sheet for 7 Reflector sheet for O skew sensor right ending sensor comm EXXXXX Sensor or detector 7 Press the power button to the OFF position 2 Pull the exit door release lever to open the exit door E74 BOWE BELL HOWELL www bbhscanners com 84 of 142 3 Use the blower accessory to blow off any dirt from the surface of the starting sensor skew sensor left skew sensor right and ending sensor Skew sensor left Skew sensor right Starting sensor 4 Use the blower accessory to blow off any dirt from the reflector sheets for the starting sensor skew sensor left skew sensor right and the ending sensor Reflector sheet for Reflector sheet for skew sensor left starting sensor 5 Close the exit door e When you close the exit door close it securely until the door is locked Do not slam the exit door E74 BOWE BELL HOWELL www bbhscanners com 85 of 142 Replacing Consumables Replacing the Paper Feed Roller Module The Tr per scanner allows you to perform routine maintenance without calling a service technician This includes replacing a variety of parts that become worn as the scanner is used Replace both the feed roller module and the retard roller module after 300 000 scans Replace the roller modules more often if you find
3. BOWE BELL HOWELL Truper Operator Manual Color Scanner Part Number S006830 Rev B Bowe Bell Howell Scanners Please read this manual for information about the proper installation operation and maintenance of the scanner Keep this documentation in a safe place for future reference Disclaimer The instructions and descriptions contained in this document were accurate at the time of publishing However succeeding products and documents are subject to change without notice Therefore Bowe Bell Howell Scanners L L C assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the product and this document 2005 Bowe Bell Howell Scanners L L C All rights reserved All material in this publication is confidential and is to be used by and distributed to authorized personnel of the purchaser only All intellectual property rights remain the property of Bowe Bell Howell Scanners L L C No part of this publication may be reproduced distributed modified displayed transmitted stored in a retrieval system or translated into any human or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of the copyright owner Bowe Bell Howell Scanners L L C 760 South Wolf Road Wheeling IL 60090 6232 USA Bowe Bell Howell Scanners L L C 760 South Wolf Road Wheel
4. Clean the sensors See page 83 Open the ADF and exit doors and remove the paper See page 58 Open the ADF and exit doors and remove the jammed paper See page 58 Clean the rollers See page 73 Close the ADF door Do not slam the ADF door Please contact a service representative Clean the rollers See page 73 After cleaning the rollers return to the User Utility and click the Clear Counter button for After Clean Roller See page 98 101 of 142 Warning The rollers need to be replaced Please replace the rollers Please select Clear Counter button after replacing the rollers Warning Insufficient front light error occurred The lamp and or scanning sensor need to be replaced Warning Insufficient back light error occurred The lamp and or scanning sensor need to be replaced Warning The front reference plate may need to be cleaned Please clean the front reference plate KKK Warning The back reference plate may need to be cleaned Please clean the back reference plate Scanner is not connected BOWE BELL HOWELL Warning counter expired Rollers need to be replaced It is time to replace the lamp and scanning sensor front It is time to replace the lamp and scanning sensor back The front reference plate is dirty The back reference plate is dirty The scanner is not connected The scanner is not turned
5. e Select Off from the Manual Feed Mode drop down list e Load the documents in the scanner and click the Start Batch button or button with similar name in the scanning application to start scanning the batch of documents from the application The scanner paper feed rollers will automatically start and stop to feed the documents in the scanner Manual Feed Use this mode when feeding mixed document types that are difficult to separate and typically cause multifeed problems In this mode the ADF tray is continuously raised and the feeder rollers are not engaged until the document s leading edge approaches the feeder roller 1 Select On from the Manual Feed Mode drop down list 2 Click the Start Batch button or button with similar name in the scanning application and start manually feeding the batch of documents one by one in the feed rollers As the lead edge of a document comes close to the feed rollers the paper feed rollers will automatically start and feed the document in the scanner 3 To exit the Manual Feed Mode press the scanner s STOP START key and cancel scanning from the application b Ww BOWE BELL HOWELL www bbhscanners com 63 of 142 Wait for Start to Feed In this mode the operator can manually control the start and stop of a batch using the STOP START button To exit the feed mode press the scanner s STOP START key and cancel scanning from the application 1 Select Start Button from the Manual Feed Mode
6. 81 Cleaning the Paper Sensor Waiting Sensors and Double Feed Detector 83 Cleaning the Starting Skew and Ending Sensors 0000 e eee eee eee 84 Replacing Consumables 0 0 0 ee eee eens 86 Replacing the Paper Feed Roller Module 0 00 cee ee eee 86 Replacing the Retard Roller Module 0 0 00 eens 89 Tr per User UUV iss vane amp Oo rasmini rade niad dais hw Bee a EE ee De 92 Starting the User Ulli uuu obs we ee eared dx etn baw ad enews ee db dade ee awed os 92 Functions and Settings 0 ee eee eens 93 User Utility Main Dialog Window 0 0 cc eee eens 93 Restoring Shading to the Default llle 97 Scanner COUEI eers siani ie ee ona Sew et ee mer AUREAS vo eR ur AR eae HR AE al HR 98 am 99 Select Scanner X sesasi btintia sadia ii hrs 99 SVE aa a gat ae Godse E EEE Bagh Ge dre ge 99 OSS ae ghee nm 99 Check Version Information 0 0 cc ee eee eee 100 Troubleshooting 42 2444 54 64 5 4 woe ty bah eH ey eee ok eee eee Doha Ban 101 User Utility Error Codes 1 eee teens 101 Troubleshooting Scanner Operations 0 0 103 Repacking Instructions asses x EX eee eee OE ee deena eee Ru E ew hw Enc 106 OSGA che sre cee ene ceu ses Be 4 eae eee tee eee ed Bees bee ES eee RE 107 Appendix 1 Front Page Pre Scan Imprinter Installation 109 Safety Precautions aana ce ehh 109 Component Identification 1 0
7. Document cover 15 Document guide 15 Exit door release 16 Exit stopper 15 Exit tray 15 Fan exhaust 15 Feeder 15 Feeder extension tray 15 Feeder tray 15 Imprinter door 15 Power indicator 15 Power switch 15 Reference plate 16 USB connector 15 Computer interface board 17 Computer System Requirements 13 Connector 110 Consumable Parts List 13 Consumables Options 11 Crop 107 D Daily Duty Cycle 11 Deskew 107 Detect Double Feed 67 Disclaimer 2 Document feed guides 107 Document Preparation 51 Document Size Automatic Document Feeder ADF 10 Double Feed 107 Double Feed Detector 83 Double Feed Recovery 12 137 of 142 Duplex scanner 107 E Emergency Stop mode 62 Ending Sensors 84 Endorser 121 Environment Operating Temperature and Humidity 11 Error Code Display 93 Error message 107 Exchange position 119 Exit door 107 Exit Rollers 79 Exit stopper 56 Exit tray 107 F Feed Modes with the ADF 63 Feed Roller Assembly 107 Feeder 107 Feeder Capacity 10 Feeder extension tray 56 Feeder Tray Attaching 25 Feeder tray 24 56 106 Free Rollers 77 79 Front Page Pre Scan Imprinter Installation 109 G Glass ADF glass 107 Glossary 107 Guidelines for Using the ADF 51 H Help 99 Image Enhancement 1O Imprinter 107 121 Imprinter Options 11 Initial Setup 26 Ink Cartridge Ink Cartridge L
8. ee eee eee eens 110 Installing the Imprinter Unit 0 2 0 0 00 eee ee eens 110 Ink Cartridge Installation and Printing Position 0 0 0 cece eee 114 Safety Precautions 0 ee eee eee eens 114 Installing the Ink Cartridge 0 cc eee eens 114 Adjusting the Printing Position 0 0c IIIS 116 Cleaning the Ink Cartridge 0 00 ee Rh 118 Cleaning the Print Head with the User Utility llli 118 Cleaning the Print Head Manually 0 0 0 0 00 ccc eee 118 Removing the Ink Cartridge llli 119 Ink Cartridge Specifications llllllllll ne 120 Imprinter Endorser 4440080 oec aco x UXOE 0 ECC on ode wees LAC m deed ow 121 Appendix 2 Multicolor Dropout MCD and Single Color Dropout 123 Single Color Dropout 6 0 0 ans 123 Multicolor Dropout MCD 0 0 eee n 124 How to Determine RGB Value 2 ee eee ees 129 Appendix 3 Shading Adjustment 0 ccc eee 130 About Shading Adjustment 0 0 000 ce eee ee eee ene 130 What Is the Purpose of Shading Adjustment 0000 e eee eee 130 BOWE BELL HOWELL www bbhscanners com 6 of 142 When Is Shading Adjustment Required 0 00 ees 130 Shading Adjustment Procedure 0 0 0 eee ees 130 Appendix 4 Adding Memory 2 0000 cee eee ee 131 Installing the DIMM Module 0 0c eee eee eens 131 Removing the Inter
9. 142 Roller Cleaning Paper Use the roller cleaning paper to clean inside the scanner A Warning Before using the roller cleaning paper please read these instructions completely Keep these instructions for future reference e KEEP THE ROLLER CLEANING PAPER AWAY FROM FIRE e Do not use the roller cleaning paper near a heater or open flame e Do not drink or inhale the roller cleaning paper fluid e The roller cleaning paper may be harmful to your skin Please use protective gloves when working with the cleaning paper e Do not store the roller cleaning paper in direct sunlight or in a place with temperature over 104 F 40 C e Use the roller cleaning paper only to clean the rollers and scanning area e f you need more information about the roller cleaning paper please refer to the Material Safety Data Sheet MSDS available upon request from Bowe Bell Howell Scanners Preparation Cut the roller cleaning paper bag on the dotted line and take out the roller cleaning paper Dotted line Use the roller cleaning paper immediately after opening the bag If the bag remains open for a long period of time the alcohol cleaning solution will evaporate and the cleaning paper will not be effective Additional roller cleaning paper is available from the Bowe Bell Howell Scanning Essentials online store at http webstore bbhscanners com or from the reseller where you purchased the Tr per scanner See also the Co
10. 2 Pull the exit door release lever to open the exit door 3 Use the roller cleaning paper to remove the dirt from the surfaces of the four 4 drive rollers and the two 2 exit rollers Exit roll rs Ss Prive rollers Hold the roller to prevent it from rotating then wipe the roller from one side to the other in the direction of the arrows shown in the diagram Turn the roller as you continue to wipe and clean all the way around the roller E74 BOWE BELL HOWELL www bbhscanners com 79 of 142 4 Use the roller cleaning paper to remove the dirt from the surfaces of the six 6 free rollers Hold the roller to prevent it from rotating then wipe the roller from one side to the other in the direction of the arrows shown in the diagram Turn the roller as you continue to wipe and clean all the way around the roller 5 Close the exit door e When you close the exit door close it securely until the door is locked Do not slam the exit door When finished clear the clean roller counter as described in step 6 After cleaning the rollers click the M icon to open the Tr per User Utility Select the User Utility option to clear the roller cleaning counter See Scanner Counter on page 98 BOWE BELL HOWELL www bbhscanners com 80 of 142 Cleaning the Background Color Reference Plates and ADF Glass 7 Press the power button to the OFF position 2 Pull the exit door release lever to open the exit door 3 In the scanner
11. BBH User Utility Please open Ehe door of the scanner a 4nd clean the Conveyor Rollers and the surfaces of Image Sensor and Reference Plate portions Front and Back 4 Turn over both the front and back reference plates to white refer to Changing the Background Color on page 69 When finished click OK The please reverse message will not appear if the reference plates are already set to white BBH User Utility Please reverse Ehe Reference Plate Front White Back white OK Cancel b Ww BOWE BELL HOWELL www bbhscanners com 95 of 142 5 Place the special shading paper in the feeder tray in the Landscape position then click OK Note Use only shading paper that is in good condition Do not use shading paper that is dirty or damaged because this will cause the image quality to deteriorate Use only the shading paper supplied with the scanner Using other types of paper for shading adjustment will cause the image quality to deteriorate BBH User Utility Please set the Shading Adjustment test paper in the ADF in the Landscape orientation 6 The scanner reads the shading paper and the shading adjustment sets the reference for the white shading plate Wait until the Now Adjusting message box is cleared from the screen Shading Mow Adjusting Please Walt IB 7 Turn over both the front and back reference plates to the black side When finished click OK BBH User Utility P
12. Error message A message displayed in the User Utility dialog display screen or an indicator light on the LED status indicator Error messages or indicators appear whenever the scanner determines that a problem exists Exit door The assembly that performs scanning in ADF Automatic Document Feeder mode Opening the exit door allows access to the ADF glass areas background reference plates and rollers Exit tray The output tray of the scanner As the documents are scanned they exit the scanner and are stacked face down in this tray Feed Roller Assembly The roller assembly of the feeder that sits on top of the stack of documents on the feeder tray This is the roller assembly that feeds the documents into the scanner Feeder Feeds documents automatically or manually on command from the workstation host computer These documents are stacked in the feeder before the scanner requests them Glass ADF glass The piece of glass through which the scanner camera sees the document Light from the lamps passes through this glass to illuminate the document Imprinter Option that allows for front page pre scan imprinting of a string of alohanumeric characters on documents that are fed into the scanner transport Interface cable The cable connecting the scanner to the computer Manual mode The scanner mode in which documents are manually fed by the operator rather than automatically fed into the feeder BOWE BELL HOWELL www bbhsc
13. Needed dialog box Browse to the folder D minidriver where D is the letter for the drive that contains the Tr per CD ROM If there is no request for files needed continue with the next step Files Needed The lile BHS Usb al on Truper Installation Resource CO ROM rs needed Type the path where Ihe file e located and then click DK Copy fies from wv Browse 7 If the Windows XP compatibility message appears click Continue Anyway Hardware Installation P am AN The software vou are installing for this hardware BBH3600 USE has not passed Windows Lago testing i verity its compatibility with Windows AFP Tell r artant Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for zoftware that has passed Windows Logo testing Continue Anyway STOP Installation b Ww BOWE BELL HOWELL www bbhscanners com 30 of 142 8 The Found New Hardware Wizard will now complete the installation of the driver When the wizard has finished click Finish to complete the installation Found New Hardware Wizard Completing the Found Mew Hardware Wizard O BEH3600U5B Windows has finished installing the software for this device To close this wizard click Finish kancel 9 Restart the computer B
14. Please do not contact me with product related information Irretallstnelm ma D ow lt lt BOWE BELL HOWELL www bbhscanners com 42 of 142 5 The Part Number Serial Number and Product Code for VRS software is automatically populated Click Next to continue 3 Kofax VirtualReScan 4 0 InstallShield Wizard Product Information Please enter your information The product information required For this screen is located on a pre printed label sheet that is included in your shipping box Part Number zl Serial Number Product Cade x des 6 Click Next to select the default destination folder for the program files recommended To install the files in a different folder click Change and select a different destination then click OK i Kofax VirtualReScan 4 0 lastallShielil Wizard Destination Folder Click Next Ea install to this Folder ar click Change to install to a different Folder Install Kofax VirtualReScan 4 0 to eg CiPragram FilesiKoFaxiImgctls Change Space Required Disk Space Space Available Cancel BOWE BELL HOWELL www bbhscanners com 43 of 142 7 Select BBH 3600 USB then click Next to configure the scanner iis Kofax VirtualReScan 4 0 Certified Scanners Please select a scanner From the scanner list EBH 3600 USB Configure the scanner thak I select From Ehe list I will configure my scanner later 8 Click Install T Kofax Vi
15. To view the manuals you will need Adobe Acrobat Reader 1 Insert the CD ROM in the computer 2 Click View Manuals from the Main Menu 3 Select a manual from the list Contents of the Installation Resource CD ROM e Select Scanner e Install Software 1 User Utility 2 ISIS Driver 3 VRS 4 Application scanning application e View Manuals Tr per Operator Manual VRS Manuals e Browse CD Contents e View Our Website e Register Now e Contact Us BOWE BELL HOWELL TETTE JS Cus Operating the Scanner Turning on the Scanner 7 Turn on the scanner e Press the power button to the ON position e The LED will at first display a flashing orange light e The scanner is ready for scanning when the LED displays a steady green light 2 After the scanner s LED light is green turn on the computer Power button E74 BOWE BELL HOWELL www bbhscanners com 49 of 142 LED Status Indicator The color of the LED light indicates the status of the scanner Green Ready to scan or scanning in process Green flashing Sleep mode fed C 1 The rollers need to be cleaned or replaced 2 Check the status of the scanner using the Truper User Utility included on the CD ROM or by clicking the amp 5 icon on the computer desktop BOWE BELL HOWELL www bbhscanners com 50 of 142 Document Preparation Prepare the documents you want to scan according to the guidelines and recommendations in this section General Guidelines Do
16. a heating appliance or air conditioning vent Do not place the scanner in a room with extremely high or low humidity Do not place the scanner near other appliances or near machinery that generates large amounts of electro magnetic interference EMI Do not place the scanner on carpet Static electricity can cause the scanner to malfunction Oooo o o BOWE BELL HOWELL www bbhscanners com 20 of 142 Power Source A Caution e Power requirements Power outlet with AC 100 120 V 50 60 Hz or AC 220 240 V 50 60 Hz e Use a voltage level that does not vary more than 10 from the voltage level marked on the scanner nameplate The nameplate is located on the back side of the scanner e he scanner must be connected to a grounded outlet e he scanner should be used only with the power cord that is supplied with the scanner or with a power cord that has been approved by a certified electrical contractor e Do not use an extension cord Handling the CD ROM To prevent accidental damage to CD ROMs handle them carefully as shown below e Do not touch or write on the surface of the disc e Do not leave the disc out of the protective case ZY S27 e Do not leave the disc in direct sunlight or near heat sources S A E 7 um p M BOWE BELL HOWELL www bbhscanners com 21 of 142 e Do not place heavy objects on the disc case or drop the case e To clean the disc hold the disc by its edges and wipe it from the center
17. base assembly clean the ADF glass A and reference plate B with the roller cleaning paper E74 BOWE BELL HOWELL www bbhscanners com 81 of 142 In the exit door assembly clean the reference plate C and ADF glass D with the roller cleaning paper ADF glass D Reference plate C EA o 5 Close the exit door e When you close the exit door close it securely until the door is locked Do not slam the exit door E74 BOWE BELL HOWELL www bbhscanners com 82 of 142 Cleaning the Paper Sensor Waiting Sensors and Double Feed Detector Preparation Locate the blower accessory and remove the brush from the blower Blower accessory Blower uU D XXXXXD EXXXXW Sensor or detector 1 Press the power button to the OFF position 2 Push the ADF door release button to open the ADF door 3 Use the blower accessory to blow off any dirt from the surface of the paper sensor and waiting sensor Also blow off any dirt from the surface of the metal reflector sheet used by the waiting sensor p T3 x R ib owen for waiting sensor J Paper sensor lt lt BOWE BELL HOWELL www bbhscanners com 83 of 142 Use the blower accessory to blow off any dirt from the double feed detector A and double feed detector B Double feed detector A Double feed detector B 5 Close the ADF door e When you close the ADF door close it securely until the door is locked Do not slam the ADF door
18. be detected when this function is selected The default for Detect Double Feed is ON 1 Navigate to your scanning application and select Settings 2 Click the More button in the Settings dialog box 3 Select the Detect Double Feed button in the Feeding Features section of the Advanced Settings dialog box b Ww BOWE BELL HOWELL www bbhscanners com 67 of 142 4 f the Detect Double Feed function operates incorrectly adjust the sensitivity level by selecting one of the levels in the Sensitivity drop down list High Select this when feeding thin documents Normal This is the standard sensitivity Low Select this when feeding thick documents Advanced Settings Side Drop Out do gol Single Color IN Both Hiis OF Cancel Multiple Colors Default Detect Double Feed Eer Manual Feed Mode sensitivity e Unit Version o BD re Time Dut fs a l Feeding Speed IN armal 5 Select one of the following from the Action drop down list Beep Signal alert Stop Scanning X Stops the scanning process for operator attention This is the default setting If a Multifeed occurs remove the document from the ADF Automatic Document Feeder For instructions on removing papers jams refer to Clearing Paper Jams in the ADF on page 58 Either separate the multifed pages and or reinsert the document s into the ADF and press the S
19. box BOWE BELL HOWELL www bbhscanners com 121 of 142 3 In the Imprinter String field type in the character string to be printed The alphanumerics and symbols in the following table can be printed In addition other information such as the date and time can be specified Up to 72 characters can be printed a B a ee z icu E FII L Mi F n v W X fg LAE rater ete ate tet CARLA CERERI EE ERE et ER 4 In the Start Number field type in the default value of the counter specified by the imprinter string 5 In the Step Number field type in the step number of the counter specified by the imprinter string 6 Type in the printing offset in the Printing Offset field A 10 mm offset is always added to this value Unit 2 38 mm per increment printing orientation 900 270 1 12 38mm 2 14 76 mm Unit 3 44 mm per increment printing orientation 00 180 1 13 44mm 2 16 88 mm 7 Select the printing orientation in the Orientation drop down list BOWE BELL HOWELL www bbhscanners com 122 of 142 Appendix 2 Multicolor Dropout MCD and Single Color Dropout This appendix describes the basic functionality of how to use the Bowe Bell Howell Tr per MCD Multicolor Dropout MCD allows the operator to select any combination of up to six different user settable color dropout schemes s Note MCD is only functional in the Black and White mode MCD does not dropout colors when in Color mode Windows User Int
20. cM i _ JM cu Feed selector AUTO position BOWE BELL HOWELL www bbhscanners com 55 of 142 extension tray which is located near the edge of the feeder tray The extension tray will support 5 When scanning documents that are longer than the feeder tray you can pull out the feeder documents up to 15 inches 381 mm long To handle longer paper in the exit tray extend the exit stopper Adjust the position of the exit stopper so that it will accommodate the length of the documents The exit stopper is adjustable to 17 inches 432 mm When scanning a document longer than 17 inches 432 mm or A3 size 420 mm fold down the exit stopper so that the longer paper will fit in the exit tray n 6 Load the documents on the feeder tray with the side to be scanned facing up Note the directional Face Up icon and the document sizing scale on the ADF door Slowly push the sheets in the direction of the arrow until they stop To scan in portrait mode load the documents with the top edge going first into the feeder To scan in landscape mode load the documents with the left edge going first into the feeder as shown in the following diagrams b Ww BOWE BELL HOWELL www bbhscanners com 56 of 142 Caution The height of the documents placed in the feeder tray must not exceed the paper limit mark that appears on the right side of the document guide Placing more sheets in the feeder tray may cause a paper jam Loading L
21. drop down list 2 Click the Start Batch button or button with similar name The scanner will not start feeding as it is waiting for the STOP START button 3 Load the document s under the paper feed roller 4 Press the STOP START button to begin scanning The scanner will start scanning and will continue until the feeder is empty or the operator presses the STOP START button to stop the batch 5 During the scan operation press the STOP START button to stop scanning This is not an emergency stop The scanner will complete scanning of the document and then stop prior to feeding the next document With this setting activated the operator manually controls the scanner start and stop document Fetebebtipotration Continue steps 2 3 and 4 until you are ready to close your batch with the scanning MANBYblipesiton Automatic Start to Feed Use this mode to drop the ADF tray between each batch and to restart scanning immediately 1 Set the feed selector switch to AUTOMATIC The feeder will adjust automatically to the automatic feed position 2 Click the Start Batch button or button with similar name in the scanning application Place your documents into the feeder tray As the lead edge of the document batch comes close to the feed rollers the ADF tray will come up and the paper feed rollers will automatically feed the batch of documents in the scanner BOWE BELL HOWELL www bbhscanners com 64 of 142 Scanner Manual Feed Setting
22. ee eee errr etree tree eter reer ree eerie ee eee eee eee err eter ter eee tree eee ry Display a list of the known drivers For this device so that can choose a specific driver lt Back wes Cancel BOWE BELL HOWELL www bbhscanners com 28 of 142 3 Select CD ROM drives then click Next Found New Hardware Wizard Locate Driver Files Where do you want Windows to search for driver files Search for driver files for the folowing hardware device BBH 3600 The wizard searches for suitable drivers in its driver database on vour computer and in any of the following optional search locations that you specify Ta start the search click Neat f vou are searching on a floppy disk or CD ROM drive insert the floppy disk or CD before clicking Next Optional search locations CO ROM drives Specify a location Microsoft windows Update 4 Insert the Tr per Installation Resource CD ROM into the appropriate drive on the computer 5 When Windows finds the device driver click Next Found New Hardware Wizard Driver Files Search Results The wizard has finished searching for driver files for pour hardware device BBH 3600 Windows found a driver for this device Ta install the driver Windows found click Next c S200 bbh2scar int Cancel E74 BOWE BELL HOWELL www bbhscanners com 29 of 142 6 If Windows cannot find the driver files use the Browse option in the Files
23. keep the ADF door open and also open the exit door Carefully remove the jammed paper through either the document feeder or the exit path as described in Removing Paper Jams from the Exit Path on page 60 3 Close the ADF door e When you close the ADF door close it securely until the door is locked Do not slam the ADF door If the jammed paper cannot be removed from the document feeder remove it from the exit path as described in Removing Paper Jams from the Exit Path on page 60 For information on using the Multifeed Ignore feature refer to page 62 BOWE BELL HOWELL www bbhscanners com 59 of 142 Removing Paper J ams from the Exit Path 1 Pull the exit stopper forward and raise the feeder tray in the direction of the arrow until the tray clicks into place Feeder tray 2 Pull the exit door release lever and open the exit door BOWE BELL HOWELL www bbhscanners com 60 of 142 3 Pull out the jammed document from the exit area xit door release Exit door 4 Close the exit door e When you close the exit door close it securely until the door is locked Do not slam the exit door If the jammed paper cannot be removed from the exit door remove it from the document feeder as described in Removing Paper Jams from the Document Feeder on page 58 BOWE BELL HOWELL www bbhscanners com 61 of 142 STOP START Button Operation The scanner STOP START button has different functions depending on
24. not scan official documents or copyrighted material e Do NOT scan currency e Do NOT scan copyrighted material or the work of others except for private use or when authorized by the copyright owner or owners e Do NOT scan certificates licenses passports or official or private documents except when such work is authorized Guidelines for Using the ADF For best results follow these guidelines for documents that will be scanned using the ADF Automatic Document Feeder Caution Prior to scanning with the ADF remove all staples and paper clips from sheets iL i Recommended paper Plain paper with a maximum sheet thickness of 2 0 to 5 9 mils 0 05 to 0 15 mm and weight of 10 6 to 34 pounds 40 to 127 grams meter 1 mil 2 1 1000 inch The weight in pounds of paper represents the weight of 500 sheets in the basic sheet size of the paper in this case 17 x 22 inches 432 x 559 mm The basic sheet size is not the same for all types of paper Acceptable document size for the ADF 1 90 11 70 inches 40 297 mm 2 75 25 00 inches 70 635 mm Feeding direction BOWE BELL HOWELL www bbhscanners com 51 of 142 Glued or curled documents may cause a paper jam or damage in the ADF unit The height of the documents placed in the feeder tray must not exceed the paper limit mark that appears on the right side of the document guide See the diagram on page 57 The following chart indicates the maximum number
25. page move the carriage to the left side of the scale Align tab with mark The tab on the printer carriage must be aligned with one of the marks on the scale If the carriage is not properly aligned the unit will not print Printing Position Chart This chart shows the position of the imprint according to the sheet size you select when you adjust the printer position 141 mm 5 6 in 121 mm 4 8 in 121 mm 109 3 mm 4 3 in 109 3 mm 97 5 mm 3 8 in 97 5 mm 3 8 in 97 5 mm 97 5 mm 83 5 mm 3 3 in 83 5 mm 3 3 in 83 5 mm 83 5 mm 66 8 mm 2 6 in 66 8 mm 2 6 in 66 8 mm 66 8 mm 56 5 mm 2 2 in 56 5 mm 2 2 in 56 5 mm 56 5 mm 45 mm 1 8 in 45 mm 1 8 in 45 mm 45mm 30 8 mm 1 2 in 30 8 mm 1 2 in 30 8 mm 30 8 mm 16 5 mm 0 6 in 16 5 mm 0 6 in 16 5 mm 16 5 mm Bs as Be jas Ael B6 AS B5 A4 LAL B4 As LTR LGL LTR E74 BOWE BELL HOWELL www bbhscanners com 116 of 142 To set other printing parameters see the instructions for your scanning or document management software application mp Note With certain types of paper the ink from the imprinter may stain the inside of the scanner For example ink may stain the scanner rollers If this occurs clean the areas affected by using the roller cleaning paper See Roller Cleaning Paper on page 74 BOWE BELL HOWELL www bbhscanners com 117 of 142 Cleaning the Ink Cartri
26. parts are still dirty it will not be possible to eliminate the lines that form on the scanned images Follow the cleaning procedures beginning on page 77 7 Click the M icon to open the Tr per User Utility Click the User Shading button on the main menu and follow the instructions See also User Shading on page 95 Note If the scanned images are still lined after shading adjustment has been performed and if these lines are not eliminated even after the ADF glass areas have been cleaned it means that the shading has not been compensated properly Clean the parts again and perform the shading adjustment procedure again Additional shading paper for shading adjustment is available from the Bowe Bell Howell Scanning Essentials online store at http webstore bbhscanners com or from the reseller where you purchased the Tr per scanner See also the Consumable Parts and Accessories List on page 13 BOWE BELL HOWELL www bbhscanners com 130 of 142 Appendix 4 Adding Memory The scanner package includes 64 MB of base memory installed on the interface board Some scanning work may require additional memory depending on variables such as the size of the sheets to be scanned and the image resolution settings For example two sided scanning of larger sheet sizes such as A3 or color scanning at a resolution of 600 DPI may require additional memory If you need additional memory you will need to purchase the Memory Upgrade Ki
27. process Please walt Checking Operating System Version PLLC Cancel BOWE BELL HOWELL 36 of 142 6 Click Next to continue iis Truper User Utility Help files InstallShield Wizard Welcome to the InstallShield Wizard for Truper User Utility Help files The Install5hield R Wizard will install Truper User Utility Help Files on your computer To continue click Next WORKING This program is protected by copyright law and international treaties gt lt BOWE BELL HOWELL 7 When the setup is complete click Finish T Truper User Utility Help files InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed Truper User Utility Help Files Click Finish to exit Ehe wizard gt lt BOWE BELL HOWELL BOWE BELL HOWELL 37 of 142 5 ISIS Driver 1 Click Step 2 ISIS Driver The Pixel Translations BBH 3600 ISIS driver must be installed to properly operate the scanner gt Install Software User Utility ISIS Driver VirtualReScan Application Optional Utilities Please choose an application to install 2 Read the license agreement and click Yes to accept the agreement Software License Agreement l Please read the following License Agreement Press the PAGE DOWN key to see fe the rest of the agreement SOFTWARE LICENSE AGREEMENT The Software contained on this CD or ta be installed by th
28. to the edges with a dry soft cloth b Ww BOWE BELL HOWELL www bbhscanners com 22 of 142 Installing the Scanner Quick Installation Checklist CD ROM Insert the CD ROM into the appropriate drive on the computer Microsoft Autoplay will start displaying the Select Your Language screen Select your language and click OK On the CD ROM main menu click the truper 3600 scanner image select View Manuals then select View Traper Manual 7 Read the Tr per Operator Manual located on the Tr per Installation Resource If Autoplay is disabled go to the Windows taskbar select Start Run and type D SETUP EXE where D is the CD ROM drive Click OK Select your language and click OK Then locate the manual as described above Verify the computer system requirements Refer to Computer System Requirements on page 13 Attach the feeder tray to the scanner Connect the scanner Refer to Initial Setup and Installation on page 26 Install the software Refer to Initial Setup and Installation on page 26 You can also access the Tr per Operator Manual from the Tr per User Utility Click the Tr per User Utility icon on your Windows desktop then click Help You are now ready to scan Refer to the instructions for your scanning or document management software application oO AAR OG ND BOWE BELL HOWELL www bbhscanners com 23 of 142 Unpacking the Scanner Unpack the scanner unit and the included parts Be sure that a
29. FTWARE solely to the extent specifically permitted by the terms and conditions of Article 6 of the European Community s Directive for the Legal Protection of Computer programs OJL 122 42 17 May 1991 5 You may not use copy modify alter or transfer the SOFTWARE or any copy thereof in whole or in part except as expressly provided in this Agreement 3 TERM This license is effective until terminated You may terminate this Agreement at any time by destroying the SOFTWARE and related documentation and all copies thereof This license will also terminate if you fail to comply with any term or condition of this Agreement Upon such termination you agree to destroy all copies of the SOFTWARE and related documentation BOWE BELL HOWELL www bbhscanners com 141 of 142 4 LIMITATION OF LIABILITY NEITHER BOWE BELL HOWELL NOR BOWE BELL HOWELL S SUPPLIER MAKES OR PASSES ON TO YOU OR OTHER THIRD PARTY ANY WARRANTY OR REPRESENTATION INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE WITHOUT LIMITING THE GENERALITY OF THE FOREGOING NEITHER BOWE BELL HOWELL NOR BOWE BELL HOWELL S SUPPLIER WARRANTS THAT THE SOFTWARE WILL BE ERROR FREE OR THAT IT WILL MEET YOUR REQUIREMENTS NEITHER BOWE BELL HOWELL NOR BOWE BELL HOWELL S SUPPLIER SHALL BE LIABLE FOR ANY DAMAGE SUFFERED BY YOU INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL INCIDENTAL SPECIAL OR PUNITIVE DAMAGES THE ABOVE LIMITAT
30. HIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES 003 CET APPAREIL NUM RIQUE DE LA CLASSE A EST CONFORME LA NORME NMB 003 DU CANADA A Warning e TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE e THE ELECTRICAL OUTLET MUST BE NEAR THIS EQUIPMENT AND MUST BE EASILY ACCESSIBLE e THIS PRODUCT SHOULD BE USED ONLY WITH THE POWER CORD THAT IS SUPPLIED WITH THE SCANNER OR WITH A POWER CORD THAT HAS BEEN APPROVED BY A CERTIFIED ELECTRICAL CONTRACTOR ENERGY STAR As an ENERGY STAR Partner Bowe Bell Howell Scanners L L C has determined that this product meets the ENERGY STAR guidelines for energy efficiency BOWE BELL HOWELL www bbhscanners com 8 of 142 Thank You Thank you for purchasing a Bowe Bell Howell Truper Color Scanner Model 3600 This is an exceptional fast scanning and ready for duty scanner The Tr per bundle consists of everything you need to connect and operate the scanner This includes the scanner itself a USB 2 0 cable and VirtualReScan VRS image enhancement software technology Tr per scanners are designed to be reliable easy to connect and easy to maintain They are also designed to handle a variety of document sizes and types Please take a few minutes to review this manual It contains the detailed information you need to get the most out of your Tr per scanner Please register your new scanner Registering serves as a verification of ow
31. IONS SHALL APPLY REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE STRICT PRODUCT LIABILITY OR OTHERWISE EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Web Site www bbhscanners com 2005 Bowe Bell Howell Scanners L L C BOWE BELL HOWELL www bbhscanners com 142 of 142
32. OWE BELL HOWELL www bbhscanners com 136 of 142 A Adding Memory 131 Additional Contents 11 Additional Features 11 ADF Glass 81 Adjusting the Printing Position 116 After Clean Roller 98 After Replace Roller 98 Auto Color Detect 12 Auto Orientation 12 Automatic 107 Automatic Document Feed ADF mode 107 Automatic Document Feeder ADF Clearing paper Jams 58 Document is not properly scanned 53 Guidelines 51 Jams 53 Loading landscape 57 Loading portrait 56 Paper Thickness 10 Paper Weight 10 Removing Jams from Exit Path 58 Removing paper jams 58 Types of document to avoid 53 Using 54 Automatic Document Feeding Default Mode 63 Background Saturation 12 Bar Code Recognition 12 Blank Page Deletion 12 Blower 24 106 Bundled Software 11 C Carriage 110 CD ROM Handling 21 Changing the Background Color 69 Changing the Background Color Reference Plates 69 Check Version Information 100 Checklist 23 Clean Imprinter 94 Cleaning Background Color Reference Plates 81 BOWE BELL HOWELL www bbhscanners com Index Drive Rollers 77 79 Feed Roller 75 Paper Sensor 83 Print Head Manually 118 Print Head with the User Utility 118 Start Sensors 84 Clear Counter Buttons 98 Close 99 Component Identification 15 110 AC input 15 ADF door 15 ADF door release 15 ADF glass 16 Auto feed selector 15 Back stopper 15
33. OWE BELL HOWELL www bbhscanners com 31 of 142 Truper Software Installation Installing the Software 7 Insert the Tr per Installation Resource CD ROM in the CD ROM drive of the computer e f Microsoft Autoplay is active the installation menu will appear and you can continue with the next step e f the installation menu does not appear select the Windows option Start Run and type D where D is the letter of drive that contains the Tr per CD ROM Locate the file setup exe on the CD ROM and double click the file to open the installation menu 2 Select your language from the language dialog box then click OK Choose Demonstration Language EJ from the choices below ad Select the language for this demonstration BROWSE CD CONTENTS VIEW OUR WEBSITE REGISTER NOW CONTACT US BOWE BELL HOWELL TETTE Soda 3 Click Install Software B WE BELL HOWELL BACK Click the Install Software steps sequentially Step 1 to Step 4 In Windows 2000 or Windows XP you will need to log on to the computer with Administrator privileges in order to complete the installation Please refer to your Windows user manual or call your information technology department to find out how to log on with Administrator privileges 4 User Utility 1 Click Step 1 User Utility The User Utility must be installed to properly operate the scanner m nstall Software A _ lt BOWE BELLGHOWELL Install Software
34. OWELL www bbhscanners com 12 of 142 Consumable Parts and Accessories List Consumable parts and accessories are available from the Bowe Bell Howell Scanning Essentials online store at htip webstore bbhscanners com or from the reseller where you purchased the Tr per scanner Computer System Requirements PC Requirements Minimum Pentium 4 2 4 GHz Recommended Pentium 4 3 0 GHz or higher Black amp white scanning Minimum 256 MB Recommended 512 MB or higher for improved scanning speed Color scanning Minimum 512 MB Recommended 1 GB or higher for improved scanning speed Windows 2000 Windows XP Professional Windows XP Home Edition Display Resolution 1024 x 768 or more 65 536 colors or more Interface USB 2 0 enhanced Please note the following recommendations and guidelines e Do not connect the scanner to a USB hub A hub connection is not guaranteed to work e here must be 1 GB or more of free space on the hard drive b Ww BOWE BELL HOWELL www bbhscanners com 13 of 142 e Depending on the computer system and the scanning or document management software application used you may not be able to scan a large color image in high resolution e The scanning speed will vary depending on the computer memory CPU operating system and the scanning or document management software application used For additional system requirements please consult the user manual for your scanning or document management softwa
35. Power Requirements AC 100 120 V 50 60 Hz AC 220 240 V 50 60 Hz Power Consumption Maximum Scanning 0 6A Sleep Mode 1 CCD components configured in a traditional CIS array 2 The scanning speeds indicated in the specifications table were developed in a test environ ment Actual speeds will vary depending on the computer memory operating system and the scanning or document management software application 3 Auto Color Detect Auto Rotation and Blank Page Deletion and Bar Code Recognition are VRS Plus features only BOWE BELL HOWELL www bbhscanners com 10 of 142 Specification Tr per Specification Environment Operating Temperature 59 F to 86 F 15 C to 30 C 30 to 80 RH and Humidity Storage Temperature 32 F to 95 F 0 C to 35 C 10 to 80 RH and Humidity Daily Duty Cycle 10 000 pages Additional Features End User Replaceable Feeder Rollers Single and Multicolor Dropout Red Green Blue Switchable Background Ultrasonic Multifeed Scan Time Bar Code Recognition Multistream Additional Contents Power Cord USB Cable Roller Cleaning Kit CD ROM Operator Manual VRS User Utility Software Printed Documents Quick Installation Checklist Wire Frame for mixed document batches Bundled Software VCDemo QuickScan Pro Demo Software Consumables Options See the Consumable Parts and Accessories List on page 13 Imprinter Options Pre Scan Front Page Number of Characters VCDemo 62 characters Th
36. Power input 108 Power Requirements 10 Power requirements 21 Print head 118 Printing Position Chart e 116 R Reference plates or background reference plates 108 Re installing the Interface Board 133 Removing Ink Cartridge 119 Hemoving Paper Jams Exit path 60 Removing the Interface Board 131 Replacing Consumables 86 Paper Feed Roller Module 86 Retard Roller Module 89 Resolution 108 ADF 10 Restoring Shading to the Default 97 Retard Roller 75 RGB 108 Roller Cleaning Paper 74 Roller cleaning paper 24 106 Rollers 108 S Safety Precautions 18 109 114 Save Info 99 Scale 110 Scanner Connecting 26 BOWE BELL HOWELL www bbhscanners com Installation 26 Installing 23 Operation 49 Turning on 49 Unpacking 23 24 Scanner Counter 98 Scanner Information 93 Scanner Size 10 Scanner Status 93 Scanner Unit 10 Scanner Weight 10 Scanning Method 10 Scanning Mode 10 Scanning Speed 10 SCSI Small Computer System Interface 108 Select Scanner X 99 Separation Roller 75 Separation roller 108 Shading Adjustment 97 130 Preparation 130 Procedure 130 Purpose 130 Required 130 Shading paper 24 106 Simplex scanner 108 Single Color Dropout 108 123 Skew 108 Skew Sensors 84 Sleep Mode 10 94 Specifications 10 Start Stop Button Operation 62 Storage Temperature and Humidity 11 System 98 T Trademark Ackno
37. TOP START button to resume scanning BOWE BELL HOWELL TETTE Gorda Changing the Background Color You can select the background reference color for the documents you scan The background reference color is the color of the plate that is behind the document Depending the type of document being scanned and the features of your scanning application the background color is important because it may affect the cropping quality of the scanned image For example when VRS is selected crop filters may not work properly if the black background is not selected In addition the white background color may affect the use of other scanning features that need to be resolved within the scanning applications feature settings The default background color has been set to black You can set the background color to white or black To change the background color and then change the color reference plates to match the color selected with the reference plates Follow the procedures in the next two sections Changing the Background Color Reference Plates 7 Press the power button to the OFF position 2 Pull the exit door release lever to open the exit door T e EET NOR t XOU Dd E div amt i j ye amp BOWE BELL HOWELL www bbhscanners com 69 of 142 Locate reference plate A With your right index finger press the bar inward With the Reference Plate still pressed into place use your left hand to roll it forward until it is in the appropriate posi
38. WE BELL HOWELL www bbhscanners com 100 of 142 Troubleshooting User Utility Error Codes If an issue occurs during scanning click the M icon to open the Tr per User Utility Check the Scanner Status message and look for Error Code information The following table explains the error codes and messages and describes possible causes The remedy column describes ways to resolve the problem Status Message Jam occurred Please open the door and remove the paper Document remains in the scanner Please open the door and remove the paper 7 Skew error occurred Double feed occurred Please open the door and remove the paper Scanner door is open Please close the door System error occurred Please consult with a service representative Warning The rollers need to be cleaned Please clean the rollers Please select Clear Counter button after cleaning the rollers BOWE BELL HOWELL The document is jammed Document sensors are dirty Document remains in the scanner Document sensors are dirty A skew error has occurred A double feed error has occurred Rollers are dirty The ADF door is open A system error has occurred Warning counter expired Rollers need to be cleaned www bbhscanners com Open the ADF and exit doors and remove the jammed paper See page 58 Clean the sensors See page 83 Open the ADF and exit doors and remove the paper See page 58
39. You can use the ADF Automatic Document Feeder to scan a document one sheet at a time This setting is not recommended for multiple or batch feeding the bottom feeder roller is dropped making it easier to scan thicker documents through the ADF To scan a single sheet manually perform the following procedure Set the feed selector switch to MANUAL The feeder will adjust automatically to the manual feed position Adjust the document guides so that the space for the document is slightly wider than the size of the document Document guides b Ww BOWE BELL HOWELL www bbhscanners com 65 of 142 3 Insert one sheet of the document into the paper slot with the side to be scanned facing up e Toscan in portrait mode insert the sheet with the top edge going first into the paper slot e Toscan in landscape mode insert the sheet with the left edge going first into the paper slot e See also the document loading diagrams on page 57 Now that your scanner has been set for Manual Mode you can adjust the ADF feeding mode by changing the scanner settings as described on page 63 Feeding Speed When scanning thin paper badly creased paper fragile paper etc use the Slow mode This speed slows the documents that are fed through the ADF Automatic Document Feeder to about one half the speed of Normal mode The image quality in the Slow mode is the same as in the Normal mode Note At a resolution above 300 dpi the paper is fed at t
40. and Paper Source 3 Using your scanning application scan the document that has the colors you want to drop out 4 Using the utility HiZoom point to which color on your scanned document you want to dropout REHENHEHEEHEHEHHEEHEEN PO eee Pt pee HiZoom is pointing to the color on grid C 5 gt Note The utility HiZoom software can be installed from the Installation Resource CD b Ww BOWE BELL HOWELL www bbhscanners com 129 of 142 Appendix 3 Shading Adjustment About Shading Adjustment What Is the Purpose of Shading Adjustment The process whereby variations in the distribution of the scanning lamp s quantity of light are transformed into a fixed output within the scanning range is known as shading adjustment Shading adjustment can be performed using the Tr per User Utility and the special shading paper that is provided with the scanner When Is Shading Adjustment Required Perform shading adjustment when the density of the scanned images is uneven and the image displays perpendicular lines when colors in some parts of the scanned image are extremely different from what is expected or when the image quality fails to be improved even after cleaning inside the scanner Shading Adjustment Procedure Preparation Before performing shading adjustment thoroughly clean the scanner s drive rollers reference plates and ADF glass areas If shading adjustment is carried out while these
41. and adjust the bar accordingly e Select the Auto check box to completely dropout the color BOWE BELL HOWELL www bbhscanners com 127 of 142 To disable a dropout color e Select the radio button for the color you want to disable and then clear the Enable check box Multicolor Dropout Selections Selection 1 O Selection 3 a Selection 5 Selection 2 CO Selection 4 CO Selection B action Configuration Hue Range Saturation H ange Value Range Maximum Replacement Value Note Any and all of the selections can be active at the same time When setting ranges to the Hue Saturation and Value Ranges the user can always reset the slide bars to the starting recommended default ranges b Ww BOWE BELL HOWELL www bbhscanners com 128 of 142 How to Determine RGB Value To determine your color RGB value do the following 1 Select 24 bit Color from the Mode drop down list Bowe Bell Howell 3600 on STI 0002 Letter 8 5 11 in Fage Layout Cancel 3 Portrait O3 Landscape Default Dots per inch yo 300 cee l Tap edge first Mure Area Brightness G Manual Automatic ae ie 3E 128 C Sub Areafw About Contrast Manual Automatic B iii gt BM 128 Pager Source Duplex Firmware con Side ododo mE Bq BOWE BELLGHOWELL 2 Set the document size Page Size Page Layout Feed Dots per inch 300 is a good standard
42. andscape 7 Open the Scanner Properties window Scanner Properties Bowe Bell Howell 3200 3600 General Color Mode Source ADF Black amp white v Destination Bin 1 Other Resolution DPI i Auto Length Detection Paper Size Letter Size Ww Eantinuaus Sheet Orientation Manual Start Timeout Sides Scan Start secs 2 Mss O Duplex You are now ready to scan Refer to the instructions for your scanning or document management software application BOWE BELL HOWELL www bbhscanners com 57 of 142 Clearing Paper Jams in the ADF If a paper jam occurs in the ADF Automatic Document Feeder the jam is often the result of loading torn documents documents with thin paper or documents that are creased or curled on the edge going into the feeder For information on how to prepare documents for scanning with the ADF see Document Preparation on page 51 If a paper jam occurs remove the jammed sheet or sheets using one or both of the following procedures Removing Paper J ams from the Document Feeder Caution Do not attempt to pull out jammed paper with the ADF door closed This action may damage the document 1 Push the ADF door release button to open the ADF door ADF door b Ww BOWE BELL HOWELL www bbhscanners com 58 of 142 2 Pull the jammed document out of the document feeder ADF door When only the bottom end of jammed paper is visible with the ADF door open
43. anners com 107 of 142 Paper jam The scanner considers that a paper jam has occurred if the document takes longer than normal to exit from the scanner Paper path The curved path taken by a document as it passes through the scanner Paper transport The mechanical system for moving a document through the scanner Power cord The cord that connects the scanner to AC power Power input The connector at the rear of the scanner into which the power cord is inserted The other end of the power cord is plugged into the wall outlet or other source of AC power Reference plates or background reference plates Adjustable components used to change the background color of the scanned document Resolution A measurement of the ability of a scanner to reproduce small objects The higher the resolution the smaller the object the scanner can reproduce Resolution is measured in dots per inch dpi RGB Three components of color Red Green Blue Rollers Rollers soaced along the paper path move the documents to be scanned through the mechanical section of the scanner Separation roller This roller holds back all but the top document in the stack of documents This roller allows the paper feed roller to feed a single document at a time into the scanner Simplex scanner A scanner designed to scan a single side of a document as it passes through the scanner Skew The result of feeding a document at an angle It appears crooked or misaligned on t
44. application s operating manual for how to use the bar code Blank Page Deletion This feature detects and deletes blank pages based on content Blank Page Deletion is intended for batch scanning in Duplex mode Please refer to the VRS manual on your Tr per Installation Resource CD ROM Background Saturation Use this feature when scanning documents with color backgrounds Saturating or smoothing a document image changes the document background into one uniform color Smoothing refers to the automated process of creating a fixed uniform background This process removes both scanning and paper non uniformity and will allow the image to be compressed more effectively Please refer to the VRS manual on your Tr per Installation Resource CD ROM Multicolor Dropout This feature removes specific and multiple colors from an image Multicolor Dropout can be used in simplex and duplex scanning with independent colors dropped out on either side Please refer to Appendix 2 Multicolor Dropout MCD and Single Color Dropout sections of this manual starting on page 123 Double Feed Recovery This feature detects the double feeding of documents and allows the operator to correct the missfed documents without stopping the scanning application Without Double Feed Recovery the scanner operator may have to rescan the entire batch Note Auto Color Detect Auto Orientation and Blank Page Deletion are VRS Plus features only BOWE BELL H
45. ays be handled in the horizontal position 1 Press the power button to the OFF position Disconnect the scanner from the electrical outlet and disconnect the Remove the feeder interface cable P2 Exit stopper 2 Remove the feeder tray at points 1 and 2 See page 25 Wrap the tray with protective sheets of plastic Seal the plastic with tape Fold down the exit stopper 3 Pack the scanner in the original carton and packing materials Note the packing arrangement in the diagram CD ROM with Operator Manual VRS and driver software Roller cleaning paper 3 pieces Shading paper Blowe BOWE BELL HOWELL www bbhscanners com 106 of 142 Glossary Automatic Document Feed ADF mode The scanner mode in which the documents are automatically fed rather than manually fed into the document feeder Crop Auto Crop This software option automatically crops every page to its original size by looking for page or document borders Deskew The process of electronically straightening an image after it has been scanned This can be done through software or through firmware on the scanner Document feed guides The adjustable rails or bars on the automatic or manual feeder between which the operator feeds the document Double Feed Occurs when more than one document is fed through the feeder at once Duplex scanner A scanner capable of scanning both sides of a document in a single pass through the scanner
46. bout 20 If a paper jam or feeding of more than one sheet occurs clean the rollers as described beginning on page 75 If the document is not properly scanned scan the documents by feeding individual sheets manually into the ADF BOWE BELL HOWELL TETTE Boer qu Using the Truper ADF The Tr per ADF Automatic Document Feeder enables multiple sheet scanning For the best results when scanning multiple sheets follow the document preparation recommendations and procedures as described in Document Preparation on page 51 To use the Multifeed Ignore feature refer to page 62 To load documents in the ADF perform the following procedure Caution Prior to scanning with the ADF remove all staples and paper clips from sheets Separate documents that have been stapled or clipped together Remove glued documents and documents that are curled these types of document may cause a paper jam and damage the unit 1 Fan the stack of documents to separate all the sheets Be sure the edges of the sheets do not stick together 2 Hold both edges of the sheets and bend the documents 3 To flatten the documents hold firmly then pull them apart Repeat these steps as necessary to be sure the stack of documents is completely separated 2 Carefully align the documents b Ww BOWE BELL HOWELL www bbhscanners com 54 of 142 Adjust the document guides on the ADF so that they are slightly wider than the size of the document
47. by copyright law and International treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted ta the maximum extent possible under law i Cancel The ISIS Driver Setup is performing the installation 1 Bowen Hell and Howell 3 200 515 Diriwnr ES TET Bowe Bell Howell 3200 3600 Scanner 1 2 10512 13001 BOWE BELL HOWELL TETTE 390r 14 4 When the setup is complete select No I will restart my computer later then click Finish Setup Complete Setup has finished copying Files to your computer Before vau can use the program you must restart Windows or Your compter C Yes want to restart my computer now Remove any disks from their dives and then click Finish to complete setup If you select the option to restart the computer you will also need to restart the scanner After you restart the computer log on with Administrator privileges then select Start and Run on the taskbar In the Run dialog box type D setup exe where D is the letter for the drive that contains the Tr per CD ROM Then click OK to start the setup Select your language then select Install Software from the installation Main Menu lt lt BOWE BELL HOWELL www bbhscanners com 40 of 142 6 VirtualReScan 1 Click Step 3 VirtualReScan More detailed information about VRS installation is available in the V
48. cy The document is curled or folded The document guides are not adjusted to the size of the document to be scanned The document to be scanned is positioned at a slant on the feeder tray The right and left sides of the document to be scanned are not the same height because of curls or folds The document to be scanned was loaded facing down upside down www bbhscanners com Remedy Verify the type of USB interface Connect with a USB 2 0 interface 1 Push the ADF door release button and lift up the ADF door See page 58 2 Close the ADF door securely until it is locked Do not slam the ADF door Load the document properly See page 54 Flatten the document and load it again See page 51 Clean all the rollers See page 73 Replace the paper feed roller module and the retard roller module See page 86 Flatten the document reduce the number of sheets to be scanned and load the document again See page 51 and page 54 Adjust the document guides properly to the size of the document to be scanned Straighten the document on the feeder tray See page 54 Remove the curls or folds reduce the number of sheets to be scanned and load the document again See page 51 Load the document properly See page 54 104 of 142 Clean the ADF glass areas See Vertical lines appear on the page 81 scanned document The reference plates Clean the reference plates See ewm aa The ADF glass area
49. dge If the head of the ink cartridge is dirty or if the ink cartridge has not been used for a long period of time it may not print properly Cleaning the Print Head with the User Utility Click the X icon to open the Tr per User Utility then click the Imprinter Cleaning button The unit will perform an automatic cleaning function to improve the print quality Cleaning the Print Head Manually Remove the ink cartridge as described in Removing the Ink Cartridge on page 119 Use a moistened tissue paper to gently wipe and clean the print head Do not use the roller cleaning paper to clean the print head Do not use any material that S contains alcohol when cleaning the print head Print head b N BOWE BELL HOWELL www bbhscanners com 118 of 142 Removing the Ink Cartridge Move the carriage on the imprinter unit to the position for ink cartridge exchange as shown in the diagram Exchange position Pinch the cartridge adjusting lever 1 and lift the cartridge 2 You can now remove the ink cartridge E74 BOWE BELL HOWELL www bbhscanners com 119 of 142 Ink Cartridge Life Number of Characters Unusable documents Storage environment Operating environment Ink Cartridge Specifications Approximately 4 000 000 characters standard font Approximately 2 000 000 characters bold font VCDemo 62 characters The numbers of characters will vary according to the application 12 Plastic film or coated pa
50. e current application is licensed to uou bu Captiva Software Corporation Captiva ir accordance with the following terme and conditions Installing this software indicates pour agreement to these terme and conditions IF you do not agree to these terms and conditions immediately exit fram this installation and return the Software ta Captiva for a refund of any license fees actually paid 1 RIGHT TO USE Upon your acceptance of the terme of this Software License Agreement Licensel and payment of all required tees Captiva grants you a non exclusive right ta use the Software for your intemal use in object code form only as configured on the hardware key contained herein the Software The Software is In use on a computer when it is loaded into the temporary memory i e RAM or installed into the permanent memory L amp hard disk CD ROM or other storage device of that Do you accept all the terms of the preceding License Agreement If vau choose No Setup Will close To install Bowe Bell and Howell 3200 Scanner vou must accept this agreement BOWE BELL HOWELL TETTE Joro 3 Close all other Windows programs then click Next Pixel Translations Scanner Driver Setup It iz strongly recommended that you exit all Windows programs before running this Setup program Click Cancel ta quit Setup and then close any programs you have running Click Hest to continue with the Setup programm WARNING This program is protected
51. e imprinter door then click the Clean Imprinter button to clean the cartridge The unit will perform an automatic cleaning function to improve the print quality Paper Mode Buzzer Setting The scanner can alert you with a buzzer when it detects a designated paper size Click the Paper Mode Buzzer Setting button to change the settings e Inthe Paper Mode section select the size of paper to be detected by the paper guides A4 or Letter size e Inthe Buzzer Setting section select ON or OFF then click OK e f you do not want to change the settings click Cancel Paper Made Buzzer 5 EJ Paper Made A4 Letter Buzzer Setting ON C OFF Cancel BOWE BELL HOWELL TETTE ai Pda User Shading The User Shading function provides adjustments to improve image quality Perform shading adjustment if the image quality has deteriorated and does not improve even after cleaning inside the scanner To perform shading adjustment you will need a sheet of the special shading paper that is included with the scanner See also Appendix 3 Shading Adjustment on page 130 1 Click the User Shading button on the User Utility window 2 Click the Start Shading button on the User Shading dialog box The User Shading utility will guide you through the necessary steps User Shading o Restore Default 3 Clean the inside of the scanner refer to Cleaning Inside the Scanner on page 73 When finished click OK
52. e numbers of characters will vary according to the scanning application BOWE BELL HOWELL TETTE Dior Advanced Features The Tr per scanner boasts a broad feature set that complements a robust hardware platform These advanced features enhance the scanner s ability to provide clean crisp images Kofax VirtualReScan Plus VRS 4 0 enables many of these features Other features are part of the scanner driver The following list provides a brief description of some of the more unique advanced features of Tr per Additional information about these features can be found in other sections of this or other included manuals on your Tr per Installation Resource CD ROM Auto Color Detect This feature automatically identifies color documents from bitonal documents while scanning is in process Auto Color Detect helps reduce document preparation of mixed batches that contain both color and bitonal images Please refer to the VRS manual on your Tr per Installation Resource CD ROM Auto Orientation This feature automatically rotates a page that is scanned in a non standard orientation There is no need to perform manual rotation on each image after scanning Auto Orientation eliminates the need to pre sort batches of documents to ensure they are facing the same direction Please refer to the VRS manual on your Tr per Installation Resource CD ROM Bar Code Recognition This image filter recognizes the bar codes in the scanned images Refer to the
53. e paragraphs provide supplemental information about the features and use of the scanner as well as tips for using the scanner effectively BOWE BELL HOWELL www bbhscanners com 9 of 142 Specifications Scanner Unit This table describes the features directly related to the Truper scanner functionality These features include scanning speeds document sizes image quality and other hardware related characteristics Specification Tr per Specification Scanning Method Direct CCD charge coupled device Xenon Lamps Scanning Speed Binary 200 dpi Simplex 62 ppm pages per minute Letter Size Portrait Duplex 106 ipm images per minute Color 200 dpi Simplex 61 ppm Duplex 102 ipm Resolution Binary or Grayscale 100 600 dpi dots per inch Color with VRS 100 600 dpi Optical 600 dpi Output Options Bitonal Grayscale 8 bit and Color 24 bit Image Enhancement Auto Cropping Deskew Auto Brightness Contrast Control VRS Auto Color Detect Auto Rotation and Blank Page Deletion Bar Code Recognition Document Size Scanning size Approx 1 9 x 2 8 in 48 x 70 mm to 11 9 x 25 in 302 x 635 mm Paper Thickness 2 0 to 5 9 mils 0 05 to 0 15 mm Note 1 mil 2 1 1000 in Paper Weight 10 6 to 34 Ibs 40 to 127 g m Feeder Capacity 200 sheets of 17 Ibs 64 g m paper 18 9 x 17 3 x 11 4 in 480 x 439 x 289 mm Note When the Feeder Tray is in the upright position height is 20 5 in 520 mm Scanner Weight 47 lbs 21 kg
54. earing Paper Jams inthe ADF 0 0 ee eee eens 58 Removing Paper Jams from the Document Feeder 0 000 ee eee 58 Removing Paper Jams from the Exit Path 0 0 0 ccc eee ees 60 STOP START Button Operation 0 0 0 0 ee eee nee 62 Feed Modes with the ADF 0 ccc eee eens 63 Manual Feed TET ai d ackc eddie ale ake amp oe Ree a bene TTL eer oe aaa eA 63 Wait for Start to Feed si cc ew eee see we ed eee ee x e xm bee eee ee n 64 Automatic Start to Feed 2 0 eee nee eee ees 64 Scanner Manual Feed Setting 0 ccc eee eens 65 Feeding Speed 1 eee eee eee eee eens 66 Detect Double Feed 6 die iese sit arate deoa s Wo e RC ek o OR dec we ge c ue eee ae 67 Changing the Background Color 0 00 eee eee ees 69 BOWE BELL HOWELL www bbhscanners com 5 of 142 Changing the Background Color Reference Plates lusn 69 Operator Maintenance lcs fe Cleaning the Outside of the Scanner 0 2 0 ccc ee eee 72 Cleaning Inside the Scanner 0 ccc eee eee eens 73 Roller Cleaning Paper 0 00 ccc eee rs 74 Cleaning the Paper Feed Roller Separation Roller and Retard Roller 75 Cleaning the Drive Rollers and Free Rollers inthe ADF 77 Cleaning the Drive Rollers Free Rollers and Exit Rollers in the Exit Door 79 Cleaning the Background Color Reference Plates and ADF Glass
55. ed to work USB connector AC input BOWE BELL HOWELL www bbhscanners com 26 of 142 Installing the Windows Scanner Driver 7 Press the scanner button to the ON position e The LED will at first display a flashing orange light e The scanner is ready when the LED displays a steady green light Power button 2 Turn on the power for the computer E74 BOWE BELL HOWELL www bbhscanners com 27 of 142 3 In Windows 2000 or Windows XP log on with Administrator privileges Windows will detect the scanner and start the Found New Hardware Wizard Follow the procedure described in the following steps and diagrams 1 Click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install a device driver for a hardware device To continue click Next 2 Select Search for a suitable driver for my device then click Next Found New Hardware Wizard _ im 5 install Hardware Device Drivers A device driver it sothiware program that enables a hardware device to work with an operating system This wizard will complete the installation for this device BBH 3600 A device driver is a software program that makes a hardware device work Windows needs driver files for your new device To locate driver files and complete the installation click Hest What da uou want the wizard to do ee ee nnmnnn a ra mu Fei m Fe p am om LN ns rre d ete gt Tr PURGE errr
56. er Utility Click the M Tr per User Utility icon on the computer desktop or click the Start button on the Windows taskbar and select Programs BBH and then Scanner Tools gt Note When starting the Tr per User Utility the Select Scanner dialog box may appear If this dialog box appears select the BBH 3600 USB scanner from the drop down list Select Scanner Ce cm E74 BOWE BELL HOWELL www bbhscanners com 92 of 142 Functions and Settings User Utility Main Dialog Window This window displays the scanner status scanner information and the User Utility functions and settings options NE BBH User Utility Scanner Status Error Code Scanner has no error scanner Information gt r Seanner Condition Model BEH 3600 Sleep Made ku D Firmware Version T 21 Memon 64 MB Interface STI USB 2 0 Paper Mode Buzzer Setting Pre Imprinter Disable ss m User Shading Scanner Counter 3 System 3 Update All Counter Flatbed 0 After Clean Roller 3 Warning 20000 Clear Counter After Replace Roller 3 warming 300000 Clear Counter Help Select Scanners Save Infa Close Scanner Status and Error Code Display This section displays the status of the connected scanner along with error codes For information about the messages and error codes see User Utility Error Codes on page 101 Sca
57. erface Dropout Color to be removed from a color document when scanning in Black and White mode MCD A combination of colors to be removed from a color document when Multicolor Dropout scanning in Black and White mode Single Color Dropout Single Color Dropout is used in document scans to delete colored text or lines printed on documents in the specified colors of red blue or green It is used mostly in OCR Optical Character Reading to dropout the form lines Note The Single Color Dropout function can be set independently for the front and back of a document The function can be used only with binary images in the Black and White or Binary modes Depending on the scanning conditions and colors it may not be possible to delete the specified colors completely 1 Navigate to your scanning application and select Advanced Settings 2 Click the More button in the Settings dialog box E74 BOWE BELL HOWELL www bbhscanners com 123 of 142 3 Select Red Green or Blue from the Single Color drop down list in Advanced Settings dialog box Advanced Settings Side Drop Out K Single Color e AO i Q e T mg Cancel Bath Mane Default Feeding Features Other Detect Double Feed Sensitivity sae Unit version Mormal Ot Si T2 Time Out s Feeding Speed Normal 4 Click the OK button Multicolor Dropout MCD The Multicolor Dropout function can be used to specify and remove up to 6 colors 1 Navigate
58. erly recognize the scanner computer properly See page 26 USB Scanner has not been properly Uninstall the scanner from the computer configured using the Windows Found Reinstall the scanner in order to New hardware procedure recognize the scanner hardware See page 27 USB connection The USB interface of the computeris Check the computer to determine if the not installed properly USB interface is installed properly Check the USB properties using the Windows Device Manager The scanner is connected to a USB Do not connect the scanner to a USB hub hub The USB cable does not have a High Use the cable provided with the scanner Speed logo BOWE BELL HOWELL www bbhscanners com 103 of 142 Symptom Scanning speed is too slow using the USB connection The ADF door does not open when the ADF door release is pushed ADF The document has been loaded on the feeder tray but the scanner does not start scanning ADF Double feeding or skewing problems occur frequently or the scanner stops loading while scanning ADF Scanned image is skewed ADF The scanned document is blank BOWE BELL HOWELL Possible Cause The scanner is connected with a USB 1 1 interface The ADF door is not closed properly The document is not loaded properly The sensor cannot detect the document because the edge of the document is curled The rollers are dirty The rollers have reached their life expectan
59. es 5 73 Adobe AutaCAD LT 97 E 5 Autodesk 3j BBH r Destination Folder 2 173 Uservtility 2 i7 Help C Program Files BBH UserL tility Browse Back ES Cancel Cancel BOWE BELL HOWELL www bbhscanners com 34 of 142 4 Click Next to select the default folder for program icons InstallShield Wizard Select Program Folder Please select a program folder Setup will add program icons to the Program Folder listed below rau may type a new folder name ar select one fram the existing folders list Click Next to continue Program Folders Existing Folders Accessoanes Administrative Tools AutoCAD LT 97 Autodesk Volo View 3 Litris ILA Client DemoShield DWE Cope GOLD Det all The User Utility Setup is performing the installation InstallShield Wizard Setup Status User Utility Setup is performing the requested operations Installing C Program Files BBH User tility sA esl TA dl Cancel E74 BOWE BELL HOWELL www bbhscanners com 35 of 142 5 When the setup is complete click Finish InstallShield Wizard InstallShield Wizard Complete Setup has finished installing User Utility on your computer The Tr per User Utility Help files will automatically install InstallShield Wizard Preparing to Install Truper User Utility Help files Setup is preparing the InstallShield Wizard which wall quide you through the program setup
60. face Board 0 ees 131 Installing a DIMM Module on the Interface Board 2 0 00 eee eee 132 Re installing the Interface Board llle 133 Appendix 5 Wire Frame Accessory 00 ccc ee teens 134 Attaching the Wire Frame Accessory 0 000 eee 134 hoc PPPPT n 137 Limited Use License Agreement 0 0 ccc eee ee eee ees 141 E74 BOWE BELL HOWELL www bbhscanners com 7 of 142 Federal Communications Commission Requirements For United States only This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Warning To assure continued FCC compliance the user must use only shielded interface cable and the provided power supply cord Also any unauthorized changes or modifications to this equipment would void the user s authority to operate this device For Canada T
61. ffect Click Yes to restart now or Ma if you plan Eo restart later amp BOWE BELL HOWELL www bbhscanners com 46 of 142 Driver Selection Scanning Applications with VRS Connectivity VirtualReScan is compatible with most scanning applications When starting your scanning application you may be requested to select a scanner or a scanner source Depending on your application select one of the following e For ImageControls applications set Scanner Source to Bowe Bell amp Howell 3200 3600 with SVRS e For ISIS applications set Scanner Selection to Kofax VRS Scanner This is the certified ISIS driver for this configuration DO NOT select Bowe Bell and Howell 3200 3600 e For TWAIN applications set Scanner Selection to Kofax Software VRS TWAIN Contact your application reseller for more information Scanning Applications with Direct ISIS connectivity Occasionally an ISIS application based on PixTools may not support the recommended VRS based ISIS driver Check with your application reseller to determine if your scanning application is compatible with VRS or requires the use of a Direct ISIS driver For Direct ISIS connectivity select the following driver e ISIS Application Scanner Selection Bowe Bell and Howell 3600 This is the certified ISIS driver for direct connectivity BOWE BELL HOWELL TETTE 176 345 View Manuals The Tr per Operator Manual and VRS manuals are available on the Tr per Installation Resource CD ROM
62. he display and also looks this way when printed To minimize skew guide the document against the left document feed guide Single Color Dropout An option on the scanner that allows the user to drop out red green or blue color from a bitonal image Transport system See Paper transport USB Universal Serial Bus A data transmission system that operates between the scanner and the host computer system VRS VirtualReScan VRS is an electronic check point for scanned images As images pass through the scanner VRS performs a multi point inspection of each document VRS automatically checks and adjusts for alignment skew brightness contrast and image clarity BOWE BELL HOWELL www bbhscanners com 108 of 142 Appendix 1 Front Page Pre Scan Imprinter Installation The optional pre scan imprinter unit and replacement ink cartridges are available from the Bowe Bell Howell Scanning Essentials online store at http webstore bbhscanners com or from the reseller where you purchased the Tr per scanner See also the Consumable Parts and Accessories List on page 13 Safety Precautions Caution Keep the ink cartridge out of the reach of children Do not disassemble the imprinter unit S and ink cartridge S When the ink cartridge is at the end of its useful life do not dispose of it in fire E74 BOWE BELL HOWELL www bbhscanners com 109 of 142 Component Identification Ink cartridge adjusting lever Connector Ink ca
63. he roller shaft and pulling up the roller in the direction of the arrows as shown in the following diagram 5 Open the Roller Exchange Kit and take out the new retard roller 6 Install the new retard roller as shown in the steps and diagram 1 Hold the ends of the roller shaft and lower the roller into the metal brackets 2 Match the groove on one side of the roller shaft with the metal bracket that fits the groove When the groove is matched with the bracket the roller shaft slides into the bracket lt lt BOWE BELL HOWELL www bbhscanners com 90 of 142 7 Close the retard roller cover e When you close the retard cover close it securely until the cover is locked Do not slam the retard cover After replacing the paper feed and retard roller modules click the M icon to open the Tr per User Utility Select the User Utility option to clear the clean roller counter See Scanner Counter on page 98 Close the ADF door e When you close the ADF door close it securely until the door is locked Do not slam the ADF door BOWE BELL HOWELL www bbhscanners com 91 of 142 Truper User Utility The Tr per User Utility is a software program used to maintain and troubleshoot the Tr per 3600 scanner The User Utility is installed as part of the scanner s software installation If you do not find the M Tr per User Utility icon on the computer desktop please see Tr per Software Installation on page 32 Starting the Us
64. he same speed as in the Normal mode even if the Slow mode has been specified 1 Navigate to your scanning application and select Settings 2 Click the More button in the Settings dialog box lt lt BOWE BELL HOWELL www bbhscanners com 66 of 142 3 Select a speed from the Feeding Speed drop down list in the Advanced Settings dialog box i Advanced Settings Side Drop Out Dk Single Color eo e O el pier M zl Cancel None Bath l Multiple Colors Default Feeding Features Dither Detect Double Feed Sensitivity Manual Feed Mode Unit Version Maormal d vj oti J T 22 Action Time Out ek Bee v LI F limited esse lee Detect Double Feed This function detects the feeding of more than one sheet at a time If a double feed is detected you can opt to be notified The default setting for this function is stop Note With this function ultrasonic waves are aimed at the document to detect double feed by the level at which the waves pass through the sheets The function can detect double feed even when sheets are superimposed exactly on top of each other but it may not be detected properly with some paper thicknesses and when creasing and other factors are present When important documents are to be scanned check the number of document sheets and the number of scanned image sheets When scanning a document containing paper in different sizes double feed can
65. ides of the ADF assembly E74 BOWE BELL HOWELL www bbhscanners com 72 of 142 Cleaning Inside the Scanner If paper jamming marking or multiple sheet feeding occurs frequently clean the rollers sensors and double feed detector as described in this section To maintain scanning quality clean the scanner components frequently Clean inside the scanner at least once per week or after 20 000 sheets have been scanned whichever comes first To determine the number of sheets scanned use the he Tr per User Utility See Trdper User Utility on page 92 The following guidelines are for cleaning inside the scanner e Ifthe documents you scan are dirty the scanner s parts and components will also become dirty Be sure the documents you scan are as clean as possible e f black or white lines appear on the scanned images clean the ADF glass areas and the reference plates as described in Cleaning the Background Color Reference Plates and ADF Glass on page 81 e f paper jamming marking or double feeding occurs frequently even after cleaning you may need to change the rollers as described in Replacing Consumables on page 86 Also observe the warnings for use of the roller cleaning paper shown in Roller Cleaning Paper on page 74 gt Note For proper cleaning and maintenance it is recommended that the following three roller cleaning procedures be performed concurrently BOWE BELL HOWELL www bbhscanners com 73 of
66. ife 120 Nozzles 120 Operating environment 120 BOWE BELL HOWELL www bbhscanners com Storage environment 120 Unusable documents 120 Ink cartridge 110 Ink cartridge adjusting lever 110 Ink Cartridge Installation and Printing Position 114 Ink Cartridge Specifications 120 Installation 26 Installing Imprinter Unit e 1 10 Scanner 23 Software 32 Installing a DIMM Module 131 Installing a DIMM Module on the Interface Board 132 Installing the Ink Cartridge 114 Interface 10 Interface cable 107 ISIS 47 L LED Green 50 Green flashing 50 Orange 50 Orange flashing 50 Red 50 Status Indicator 50 Manual Feed Mode 68 Manual feed selector 15 Manual Feed Setting 65 Manual mode 107 Manuals Viewing 48 Maximum number of sheets 52 Minimum Standby 10 Minimum Space Requirements 17 Multicolor Dropout 12 123 124 Multicolor Dropout MCD 123 Multicolor Dropout Utility 123 Multifeed Ignore 62 Multifeed Ignore status 50 O Operating the Scanner 49 Operator Maintenance Cleaning Inside the Scanner 73 138 of 142 Cleaning the Outside of the Scanner 72 Output Options 10 P Paper feed roller 104 Paper jam 108 Paper Mode Buzzer Setting 94 Paper path 108 Paper recommendation 51 Paper transport 108 Paper weight Grams meters 52 Pounds 52 Part Numbers 13 Power Consumption Maximum 10 Power cord 24 106 108
67. il the door is locked Do not slam the ADF door 8 Proceed to the following section Cleaning the Drive Rollers and Free Rollers in the ADF Cleaning the Drive Rollers and Free Rollers in the ADF 7 Press the power button to the OFF position 2 Push the ADF door release button to open the ADF door b Ww BOWE BELL HOWELL www bbhscanners com 77 of 142 3 Use the roller cleaning paper to remove the dirt from the surfaces of the four 4 drive rollers Drive rolle Hold the roller to prevent it from rotating then wipe the roller from one side to the other in the direction of the arrows shown in the diagram Turn the roller as you continue to wipe and clean all the way around the roller 4 Use the roller cleaning paper to remove the dirt from the surfaces of the four 4 free rollers Hold the roller to prevent it from rotating then wipe the roller from one side to the other in the direction of the arrows shown in the diagram Turn the roller as you continue to wipe and clean all the way around the roller 5 Close the ADF door e When you close the ADF door close it securely until the door is locked Do not slam the ADF door 6 Proceed to the following section Cleaning the Drive Rollers Free Rollers and Exit Rollers in the Exit Door lt lt BOWE BELL HOWELL www bbhscanners com 78 of 142 Cleaning the Drive Rollers Free Rollers and Exit Rollers in the Exit Door 7 Press the power button to the OFF position
68. ing IL 60090 6232 USA Corporate Offices 1 847 675 7600 Sales 1 800 SCAN 494 Technical Support 1 800 SCAN 495 1 416 760 4499 FAX 1 847 423 3047 TTY Line 1 847 423 3032 Internet www bbhscanners com The information given in this manual is subject to change without notice Please go to www bbhscanners com to download the most current manual BOWE BELL HOWELL www bbhscanners com 2 of 142 4 BOWE BELL HOWELL In Europe In Asia China BOWE BELL HOWELL International Offices The Bowe House The Sterling Centre Bracknell Berkshire RG12 2PW United Kingdom Telephone 44 1344 462 103 Fax 44 1344 462 101 Technical Support Engsupport scanner bowebellhowell com No 2 room 601 Tower W3 Oriental Plaza No 1 East Chang An Ave Dong Cheng Dist Beijing 100738 China PRC Telephone 86 10 85181839 Fax 86 10 85181839 www bbhscanners com 3 of 142 Trademark Acknowledgments ENERGY STAR and the ENERGY STAR certification mark are registered U S marks Windows 2000 is Microsoft Windows 2000 operating system Windows XP is Microsoft Windows XP operating system Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries VirtualReScan Kofax and ImageControls are registered trademarks of Kofax Image Products ISIS and PixTools are registered trademarks of Pixel Translations a division of Captiva Softwa
69. irtualReScan Installation Guide on the Tr per Installation Resource CD ROM Select View Manuals on the installation Main Menu gt Install Software User Utility ISIS Driver VirtualReScan Application Optional Utilities Please choose an application to install 2 The installation wizard is preparing to install VRS InstallShield Wizard Preparing to Install Kofas Virtuale S can 4 0 Setup is preparing the InstallShield Wizard which will quide you through the program setup process Please wai Checking Operating System Version BOWE BELL HOWELL www bbhscanners com Al of 142 3 The Install VRS only option is selected by default Click Next to continue i Kofax VirtualReScan 4 0 Welcome to the InstallShield Wizard for Kofax YirtualReScan 4 0 The InstallShield R Wizard will install Kofax VirtualReScan 4 0 on Your computer Ta continue click Next Install Adrenaline SCSI Controller only Install VR5 and an Adrenaline SCSI Controller WARNING This program is protected by copyright law and international treaties c 4 Enter your name company name and e mail address for VRS product registration If you do not wish to be contacted with VRS product related information select the contact option check box Click Next to continue ie Kofax VirtualReScan 4 0 InstallShield Wizard User Identification Please enter your user information Company C
70. ithin your scanning software or the scanner will automatically begin scanning again Note The Multifeed Ignore function only works for one document at a time Once a document goes through the scanner will stop if a new multifeed condition occurs To clear the Multifeed Ignore feature open either the imprinter door the top of the ADF or the bottom of the ADF BOWE BELL HOWELL www bbhscanners com 62 of 142 Feed Modes with the ADF If the scanning application supports the Advanced Scanner Settings the scanner can be configured in either automatic manual or wait for start feed modes via operator selection of the Advanced Settings Manual Feed Mode Advanced Settings Side Drop Out e ello O A Single Color Both Lo Ok Cancel Multiple Colors Default Feeding Features Other Detect Double Feed Sensitivity M Unit Version High 0 Ce Action me On Beep EM Start Button Automatic Feeding Speed Normal Note The Timeout indication is active in all Manual Feed Mode options except for Off This feature sets the time between the end of the scanned batch and the out of paper indication The value is in seconds ranging from 1 to 300 with the default set to 30 seconds Automatic Document Feeding Default Mode This is the standard mode of operation In this mode immediately after a batch has been scanned the out of paper indication appears
71. k be Fare 17 FONT VIEW oe 17 safety Precautions for the Operating Environment llle 18 FINS SCANNER WIE PTT 18 POWE OUE tuens Sud s sure Be SEES NIS FSI ER ue eee ne tom cen e 21 Handling the CD ROM 0 0 rans 21 Installing the Scanner 23 2 0 ceves edad beg desea Yates deeded de ee E eee ok s 23 Quick Installation Checklist lille 23 Unpacking the Scanner 0 2 0 eee ee eee eens 24 Attaching the Feeder Tray 0 0c eee eee ee eee ees 25 Initial Setup and Installation ee eee eens 26 Connecting the Scanner 0 0 0 0 cc ee eee ee eens 26 Installing the Windows Scanner Driver 0 0 0000 cc eee ee eee eee 27 Tr per Software Installation 1 Ie 32 Installing the Software lille rn 32 View Manuals lleleeeel eee sh hh 48 Contents of the Installation Resource CD ROM 0 0 00 cece eens 48 Operating the Scanner 0 cc eras 49 Turning on the Scanner 0 0 en eee eee es 49 PED Status MACA ON ea acorns ese ati es eee tee ete dom E att ee ee Sd er eee E 50 Document Preparation 1 0 0 0c eee eee eee es 51 General Guidelines 0 0 0 ce ee ee ee eee ene 51 Guidelines for Using the ADF 0 0 ee 51 Types of Documents to Avoid inthe ADF 0 ccc ee eee 53 Using the Tr per ADF 1 nents 54 Cl
72. lease reverse Ehe Reference Plate Front Black Back Black OK Cancel Note The shading paper is NOT used for the black reference shading b Ww BOWE BELL HOWELL www bbhscanners com 96 of 142 The shading adjustment data with the black reference is created Wait until the Now Adjusting message box is cleared from the screen Shading How Adjusting Please Wail 8 Click OK to complete shading adjustment Shading Restoring Shading to the Default You can restore shading adjustment data to the factory default setting Use this function if the image quality deteriorates or if it has not improved as a result of the shading adjustment process 1 Click the User Shading button on the User Utility window 2 Click the Restore Default option on the User Shading dialog box User Shading E3 Start Shading Restore Default Close 3 Click OK to confirm that you want to restore the factory setting BBH User Utility X E Shading data will be set back to the Factory setting Cancel b Ww BOWE BELL HOWELL www bbhscanners com 97 of 142 4 Click OK to complete the Restore Default function Scanner Counter The User Utility scanner counters can be used to keep records of the number of documents scanned The counters also provide a reminder for roller cleaning and parts replacement System Displays the number of pages scanned in ADF mode after the last counter upda
73. lection Configuration Enable Hue HE sd Dropout Color Saturation Result Value Hue Range Saturation Range Value Range Masimum Replacement Value Automatic Hue Saturation and Value determine A Dropout Color Result gt Note The default values for Hue Saturation and Value are typically accurate However if the dropout color requires adjusting the Hue Saturation and Value numbers can be modified manually 4 f desired do one of the following e Adjust the numbers in Hue Saturation and Value text boxes Multicolor Dropou Hue Saturation Value Note Hue determines the color and can contain values of 0 3601 Saturation defines the intensity of the color and can contain values of 0 1000 Value controls the brightness of the color and can range from 0 1000 BOWE BELL HOWELL www bbhscanners com 126 of 142 e Adjust the Hue Range Saturation Range and Value Range bars Multicalar Dropou Hue Range Saturation A ange Value Range gt Note Hue Range determines how many colors to dropout while the Saturation Range controls the amount of intensity to dropout and the Value Range is the level of brightness to dropout 5 To add additional dropout colors click the next Selection radio button and repeat steps 2 through 4 There can be up to 6 dropout colors 6 In the Maximum Replacement Value section do one of the following e Select the Automatic check box
74. ll parts are present before installing the scanner If there are any missing parts please contact the reseller where you purchased the Tr per scanner Note It is highly recommended that you keep the original carton and all the packing materials in case you need them later See the Repacking Instructions on page 106 CD ROM with Operator Manual VRS and driver software Roller cleaning paper 3 pieces Shading paper b Ww BOWE BELL HOWELL www bbhscanners com 24 of 142 Attaching the Feeder Tray Install the left side of the feeder tray by inserting the pin located in the left side of the feeder into 7 the hole located on the left arm of the feeder tray Install the right side of the feeder tray by inserting the pin located in the right side of the feeder into 2 the hole located on the right arm of the feeder tray A small amount of pressure will be required to align the pin with the hole BOWE BELL HOWELL www bbhscanners com 25 of 142 Initial Setup and Installation Connecting the Scanner 1 Turn off the power for the computer 2 Plug the scanner power cord into the AC power input on the back of the scanner and connect the other end to a power outlet Connect the supplied USB cable to an available USB 2 0 port on the computer and connect the 3 other end to the USB connector on the scanner e Use the supplied USB cable e Do not connect the scanner to a USB hub A hub connection is not guarante
75. may be affected If the ink cartridge is used six months after unpacking the unit the print quality may be affected Be sure that the storage temperature is between 32 F and 104 F 0 C and 40 C Store the ink cartridge away from direct sunlight Do not clean the ink cartridge with alcohol A Warning Do not disassemble the ink cartridge Do not let the ink come into contact with your skin If the ink comes into contact with eyes rinse the area completely with fresh water If irritation or pain remains after rinsing consult a doctor immediately Keep the ink cartridge out of children s reach Do not dispose of the ink cartridge in fire Installing the Ink Cartridge 7 Remove the protective tape from the ink cartridge E74 BOWE BELL HOWELL www bbhscanners com 114 of 142 Move the carriage on the imprinter unit to the position for ink cartridge exchange as shown in the diagram E74 BOWE BELL HOWELL www bbhscanners com 115 of 142 Adjusting the Printing Position To add an imprint to the page that will appear on the scanned image adjust the position of the printer Carriage according to the size of the sheets that you want to scan Move the printer carriage to align the tab on carriage with one of the A marks that appears in the scale on the side of the imprinter unit For the imprint to appear on the right side of the page move the carriage to the right side of the scale For the imprint to appear on the left side of the
76. nership and confirms your right to protection under the terms and conditions of your warranty Registration also helps us serve you better if you need to call us about this product Visit the warranty registration page on our web site or complete and return the warranty registration card that shipped with this product About Truper Your Tr per scanner offers the following features e Simplex and duplex scanning e Ultrasonic multiteed detection e Black and white grayscale and color scanning e Automatic document feeder that holds up to 200 sheets e VRS technology for exceptional image quality e USB 2 0 connectivity About This Manual This manual contains information about the installation operation and maintenance of the Tr per scanner Please read this manual before installing or operating the unit Keep the enclosed Tr per Installation Resource CD ROM in the protective case and store it in a safe place for future reference For instructions for handling the CD ROM see Handling the CD ROM on page 21 The following symbols appear in the manual to alert you to important safety precautions and additional operating information Warning and Caution sections provide important information that you must be aware of to avoid A injury to yourself and to avoid damage to the scanner and its components The Do Not symbol alerts you to actions that must be avoided for your safety and to extend the life S of the scanner and its components Not
77. nership nor any other rights in or to the SOFTWARE and related documentation all of which title and rights shall remain with Licensor and Bowe Bell Howell Scanners L L C 2 LICENSE 1 You have the non exclusive right to use the one copy of the SOFTWARE on a single computer used by single user Installation of the SOFTWARE on a network server for the purpose of distribution to one or more other computers shall not be granted in this Agreement 2 You may not copy reproduce or permit to be copied or reproduced the SOFTWARE or related documentation for any purpose except that you may either a make a reasonable quantity of copies of the SOFTWARE solely for backup or archival purposes or b transfer the SOFTWARE to a single hard disk provided that you keep the original solely for backup or archival purposes All other copies of the SOFTWARE are in violation of this Agreement 3 You may not rent or lease the SOFTWARE but you may transfer your right under this License Agreement on a permanent basis provided that you transfer this Agreement all copies of the SOFTWARE all related documentation and your Bowe Bell Howell Scanners L L C product and the recipient thereof agrees to the terms of this Agreement 4 You may not reverse engineer de compile or disassemble the SOFTWARE except that in the European Union and European Free Trade Association you may have the limited right to reverse engineer de compile or disassemble the SO
78. nner Information This section displays the following information e Model name and number e Firmware Version e Memory installed e Interface one of the following STI USB HS USB 2 0 Hi Speed default configuration STI USB FS USB 1 1 Full Speed e Pre Imprinter enable or disable b Ww BOWE BELL HOWELL www bbhscanners com 93 of 142 Sleep Mode To conserve energy and reduce operating costs the scanner has a programmable power save feature The scanner s factory setting is as follows The power save feature is enabled with a waiting time of 15 minutes so that the Sleep Mode goes into effect after 15 minutes after the last scanner operation This setting complies with ENERGY STAR requirements Click the Sleep Mode button to change the settings e When the Sleep Mode check box is selected the Sleep Mode is enabled To disable this feature clear the check box next to Sleep Mode then click OK e To change the waiting time until the Sleep Mode goes into effect be sure the Sleep Mode check box is selected adjust the minutes in the Waiting Time box then click OK The waiting time can be set from one to 60 minutes in one minute increments e f you do not want to change the settings click Cancel Sleep Mode iv Sleep Mode W aiting T ime 15 min SA Clean Imprinter The Clean Imprinter button is enabled only when the imprinter is installed in the scanner If the imprinter ink cartridge is clogged first close th
79. nsumable Parts and Accessories List on page 13 BOWE BELL HOWELL www bbhscanners com 74 of 142 Cleaning the Paper Feed Roller Separation Roller and Retard Roller 7 Press the power button to the OFF position 2 Push the ADF door release button to open the ADF door ADF door Use the roller cleaning paper to remove any dirt or grime from the surfaces of the paper feed roller and separation roller Separation roller Paper feed roller Hold the roller to prevent it from rotating then wipe the roller from one side to the other in the direction of the arrows shown in the diagram Turn the roller as you continue to wipe and clean all the way around the roller E74 BOWE BELL HOWELL www bbhscanners com 75 of 142 4 Open the retard cover in the direction of the arrow shown in the diagram by pulling up from the indent on the right side Hold the roller to prevent it from rotating then wipe the roller from one side to the other in the direction of the arrows shown in the diagram Turn the roller as you continue to wipe and clean all the way around the roller E74 BOWE BELL HOWELL www bbhscanners com 76 of 142 Close the retard cover in the direction of the arrow as shown in the following diagram e When you close the retard cover close it securely until the cover is locked Do not slam the retard cover Retard cover al ard roller y 7 Close the ADF door e When you close the ADF door close it securely unt
80. o scanning with the Automatic Document Feeder ADF remove all staples and paper clips from the sheets that you want to scan i Do not disassemble the scanner This will void your warranty If there is a need to disassemble the scanner please contact an authorized service provider A Caution Do not place any liquids near the scanner Accidental spillage of liquid into the scanner may cause severe damage If this occurs turn the scanner off and unplug the power cord Please contact an authorized service provider lt lt BOWE BELL HOWELL www bbhscanners com 18 of 142 Do not place books paper or other S items on the scanner Do not place the scanner in an area where there is a lot of smoke dust chemical fumes or vibration Caution Do not leave the power cord plugged into the AC outlet if the scanner is not used for an extended period Do not place the scanner on an uneven or unstable surface Do not use the feeder tray as a handle OO At least two people should carry the scanner They should lift and hold the scanner securely with hands placed under the front and back sides BOWE BELL HOWELL www bbhscanners com 19 of 142 Caution Do not place the scanner in direct sunlight or in a cold draft Do not place the scanner in a vertical position The scanner cannot function in this position Place the scanner only in a horizontal position Caution Do not place the scanner near
81. of sheets that can be loaded on the feeder tray ft oU 9 non 5 Ww indi i inii Low www mom Sheets that are exceptionally thick or thin should be placed in the ADF manually one sheet at a time Curled wrinkled or folded documents may not scan properly Check the allowances for curl and fold in the following diagram Feeding direction Feeding direction Curl must be zi F Fold must be a xe p less than 0 20 n um less than 0 20 1 3 inches 5 mm inches 5mm 4 BOWE BELL HOWELL TETTE oer qub Types of Documents to Avoid in the ADF The following types of documents may cause jams in the ADF or may cause the ADF to feed more than one sheet at a time e Overhead projector sheets other plastic films cloths or metallic sheets e Paper with irregularities such as tabs staples paste and similar items e Documents with wet ink e Thick or irregular documents such as envelopes or documents that are glued together e Thermal or heat sensitive paper e Tracing paper e Copying paper such as carbon paper e Damaged or wrinkled documents e Photographs e Coated paper e Thick plastic cards such as credit cards or identification cards e Torn sheets and documents with notches or holes or punched or perforated sheets e Extremely smooth or shiny paper e Paper that is highly textured e Paper with carbon sheets e Carbonless NCR paper If a jam occurs in the document feeder reduce the number of sheets loaded on the feeder to a
82. on The computer was turned on before the scanner was ready www bbhscanners com Replace the rollers See page 86 After replacing the rollers return to the User Utility and click the Clear Counter button for After Replace Roller See page 98 Replace the lamp and scanning sensor front by contacting your Authorized Service Provider Replace the lamp and scanning sensor back by contacting your Authorized Service Provider Clean the front reference plate See page 81 Clean the back reference plate See page 81 Connect the scanner to the computer turn on the scanner and restart the computer Turn on the power to the scanner and then restart the computer Restart the computer 102 of 142 Troubleshooting Scanner Operations If a problem still exists after you have checked the User Utility Status Messages and Error Codes as described in the previous section check the items in the following table If the scanner still malfunctions after you have checked these troubleshooting options turn the scanner off unplug the power cord and call for service The LED does not light Power cord is not plugged in Insert the power cord firmly into the when the power button is power outlet and into the scanner power turned on input Problem with power supply Disconnect the scanner from the power outlet and call for service The computer does not Scanner is not connected to the Connect the interface cable prop
83. per should not be used with the imprinter Temperature 32 F to 104 F 0 C to 40 C Humidity 10 to 80 RH Temperature 59 F to 86 F 15 C to 30 C Humidity 30 to 80 RH Additional ink cartridges are available from the Bowe Bell Howell Scanning Essentials online store at http webstore bbhscanners com or from the reseller where you purchased the Tr per scanner See also the Consumable Parts and Accessories List on page 13 BOWE BELL HOWELL www bbhscanners com 120 of 142 Imprinter Endorser This function prints on the documents to be scanned Pre mprinter prints on the front sides of document sheets before they are scanned The printed results are also reflected on the scanned images Note A Starting Number Automatic Increment function is provided When used the starting number is incremented to the number at the start of scanning number of pages scanned x step number upon completion of scanning 1 In the Imprinter Setting dialog box select the Enable check box The Imprinter String field now appears Bowe Ball Howell 3200 on STI 0002 fuia giam n ni i E TI Bugs s inire dece amp k E mL I Loree Lorient Fam Ls u L BOWE BELLOHOWELL Enable Imprinter String Bowe Bell How e Printing Offset Orientation E Ho Start Humber step Number i E Starting Number Automatic Increment 2 To print in bold type select the Bold Font check
84. re Corporation Adobe Acrobat and Reader are registered trademarks of Adobe Systems Incorporated Pentium is a registered trademark of Intel Corporation USB is a registered trademark of the USB Implementers Forum Tr per M is a registered trademark of Bowe Bell Howell Scanners L L C All other product names and logos mentioned herein are the property of their respective companies CERTIFIED TM VRS VirtualReScan Web Site www bbhscanners com 2005 Bowe Bell Howell Scanners L L C E74 BOWE BELL HOWELL www bbhscanners com 4 of 142 Table of Contents Trademark Acknowledgments 0 000 ccc ee ee ee eee eee 4 Federal Communications Commission Requirements eee eee 8 TONK VOU seerde isan kE REEERE ERPE ERENER ER E REEERE 9 hio 9 About This Manual llle 9 rtl 24 0 teuess as bev daa Pee eu Sh dad bag 2H SSR oe whe be RES 10 slenncdsn av 10 Advanced Features uacua usare dob RR SURE XAR Rum oe ce we RUE ede HON pn eee n AA 12 Consumable Parts and Accessories List ccc eee eee 13 Computer System Requirements csse 13 Component Identification 1 uror xem Remember d doe d n3rbb PR RR e xs 15 Minimum Space Requirements 0 000 ee eee eee ene 17 TOO VICW 320 ce42p0s ct Rre whe ty deep a eeee bee tee ey ey e
85. re application BOWE BELL HOWELL www bbhscanners com 14 of 142 Component Identification Document guide Feeder tray Feeder ADF door Feeder extension tray Back stopper ADF door Document release cover Auto or manual feed selector STOP START button Power button Power indicator Exit stopper Imprinter door AC input Fan exhaust USB connector BOWE BELL HOWELL www bbhscanners com 15 of 142 Exit door release Exit door ADF glass Reference plate Reference plate ADF glass BOWE BELL HOWELL www bbhscanners com 16 of 142 Minimum Space Requirements Be sure to maintain the recommended area of open space around the top and sides of the scanner as shown in the following diagrams This will allow you to use all of the features of the scanner and will assure that there is proper ventilation for the unit Top View Clearance necessary to remove or install the computer interface board 13 8 in 850 mm 7 9 in 200 mm os ae SS I ae oe o 5 N e e 3 3 Clearance needed to pull the exit stopper forward 11 8 in 300 mm Front View Clearance necessary to open the document cover 27 6 in 700mm amp BOWE BELL HOWELL www bbhscanners com 17 of 142 Safety Precautions for the Operating Environment The Scanner Unit The following safety precautions and proper handling instructions are recommended for your safety and to extend the life of the scanner Caution Prior t
86. refully match the gears on the roller module with the gears in the ADF door assembly 3 Push up the roller module in the direction of the arrow shown in the diagram so that it is locked in place by the magnets located in the ADF door assembly Close the ADF door e When you close the ADF door close it securely until the door is locked Do not slam the ADF door E74 BOWE BELL HOWELL www bbhscanners com 88 of 142 Replacing the Retard Roller Module Replace both the feed roller module and the retard roller module after 300 000 scans Replace the roller modules more often if you find that cleaning inside the scanner no longer improves paper jamming slipping multi feeding marking and similar feeding problems Preparation Open the Roller Exchange Kit Roller Exchange Kits are available from the Bowe Bell Howell Scanning Essentials online store at htip webstore bbhscanners com or from the reseller where you purchased the Tr per scanner See also the Consumable Parts and Accessories List on page 13 1 Press the power button to the OFF position 2 Push the ADF door release button to open the ADF door Open the retard roller cover by pulling up the cover from the right side Pull the cover in the direction of the arrow marked next to the indented section on the cover Retard roller Indent E74 BOWE BELL HOWELL www bbhscanners com 89 of 142 4 Remove the retard roller from the metal brackets by holding the ends of t
87. rtridge Carriage Installing the Imprinter Unit 7 Press the scanner power button to the OFF position Power button E74 BOWE BELL HOWELL www bbhscanners com 110 of 142 2 Open the imprinter door in the direction of the arrow gt Note Before you insert the connector be sure to match the rib on the imprinter cable connector with the slot on the scanner connector BOWE BELL HOWELL www bbhscanners com 111 of 142 Insert the upper pins on the imprinter unit into the guides located on the bracket Match the 4 channels in the pins with the guides Insert the lower pins into the guides located on the bracket Match the channels in the pins with the guides Gently insert the pins until they are locked in place by the springs lac So is e oS a eu E S n www bbhscanners com 112 of 142 E74 BOWE BELL HOWELL Close the imprinter door in the direction of the arrow e When you close the imprinter door close it securely until the door is locked Do not slam the imprinter door E74 BOWE BELL HOWELL www bbhscanners com 113 of 142 Ink Cartridge Installation and Printing Position Safety Precautions Before installing the ink cartridge please note the following precautions and instructions Do not touch the print head with your hands or with a dirty object Do not subject the ink cartridge to shock If the date marked on the ink cartridge box has expired the print quality
88. rtualReScan 4 0 InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard lt lt BOWE BELL HOWELL www bbhscanners com 44 of 142 The installation wizard will perform the installation ie Kofax VirtualReScan 4 0 InstallShield Wizard Installing Kofax VirtualReScan 4 0 The program Features you selected are being installed Please wait while the InstallShield Wizard installs Kofax VirtualReScan 4 0 This may take several minutes Status 9 Please ignore by clicking OK in the Sentinel dialog box Sentinel is a licensing utility for VRS Sentinel Driver The Sentinel Driver is running You must stop the driver by entering NET STOP SENTINEL on Ehe command line Then re install the driver aay lt lt BOWE BELL HOWELL www bbhscanners com 45 of 142 10 When the installation is complete click Finish T3 Kofax VirtualReScan 4 0 InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed Kofax VirtualReScan 4 0 Click Finish bo exit the wizard 11 Click Yes to restart the computer TA Kofax VirtualReScan 4 0 Installer Information You must restart your system Far the configuration changes made to Kofax VirtualReScan 4 0 to take e
89. s information about scanner operations cleaning and maintenance and information about the User Utility messages and error codes Select Scanner X The Select Scanner button opens the Select Scanner dialog box If more than one scanner is connected to the computer you can use the Select Scanner dialog box to select a different scanner The User Utility functions and settings will then apply to the selected scanner To select a different scanner 1 Click the Select Scanner X button 2 Click the drop down list and select a different scanner then click OK If you do not want to select a different scanner click Cancel Select Scanner Save Info The Save Info option allows you to save current scanner and computer system information to a log file 1 Click the Save info button 2 In the Save in drop down list browse to find a location to save the log file 3 In the File name box type a file name for the log file the default file name is Scanner log 4 Click the Save button SK 2x Save in C5 ScanLag e e Eg File name Save Save as type Log file log Cancel i He Close Click the Close button to close the User Utility BOWE BELL HOWELL www bbhscanners com 99 of 142 Check Version Information To check the software version of the User Utility 1 Open the User Utility and right click the title bar at the top of the display window 2 Click the About option to view the version information BO
90. s or reference Clean the ADF glass areas and plates are dirty reference plates See page 81 and The scanning density is page 86 uneven The distribution of the quantity of light Perform the shading adjustment in the scan varies See page 130 The color of the scanned The settings of the computer display or Adjust the computer display and monitor document Is very different the monitor are not correct settings from the original document Dark spots or noise appear The ADF glass areas or reference Clean the ADF glass areas and on the scanned documents plates are dirty reference plates See page 81 and page 86 Scanned image has moire This is caused by the original printing Use the moire reduction function or fringes or patterns suchas pattern on the document and the change the scanning resolution then stripes or wavy pattern selected scanning resolution scan the document again noise Image crop failures with There are unwanted objects such as Examine and clean the reference plates VRS scanning paper or dust on the reference plates See page 81 BOWE BELL HOWELL www bbhscanners com 105 of 142 Repacking Instructions If you need to transport or ship the scanner please follow these guidelines and instructions e Use the original scanner carton and packing materials You will also need shipping tape and Scissors e Improper repacking of the scanner may cause damage during handling and shipment e he scanner should alw
91. t LE 9 White tabs Be sure that the indent on the DIMM module is to the left side when you insert the DIMM as shown in the view in the diagram If the indent is not in this position the DIMM module will not be inserted properly To remove the DIMM module pull the white tabs at both sides of the module connector to release the DIMM module then carefully pull out the module E74 BOWE BELL HOWELL www bbhscanners com 132 of 142 Re installing the Interface Board 7 Insert the interface board into the unit Guide the board into place along the rails located inside the scanner Push the board in firmly until it locks into place Rails Rails Confirm that the interface board is fully inserted and firmly locked in place then secure the interface board with the two 2 retaining screws E74 BOWE BELL HOWELL www bbhscanners com 133 of 142 Appendix 5 Wire Frame Accessory The wire frame accessory is used when scanning several documents of varying sizes The wire frame neatly stacks these documents after they exit the feeder Attaching the Wire Frame Accessory 7 Pull the exit door release lever and open the exit door E74 BOWE BELL HOWELL www bbhscanners com 134 of 142 3 Hang the wire frame on the shaft of the exit door release E74 BOWE BELL HOWELL www bbhscanners com 135 of 142 5 Close the Exit Door e When you close the exit door close it securely until the door is locked Do not slam the exit door B
92. t part number S006110 To add memory please read the following information and follow the installation procedures Warning The intended use of the following information or procedure is for individuals whom are familiar with installing memory modules such as memory on a PC If you are hesitant in proceeding please seek out a qualified service provider or professional individual Caution Contains parts and assemblies susceptible to damage by electrostatic discharge ESD Installing the DIMM Module Removing the Interface Board 1 Press the power button to the OFF position 2 Disconnect the power cord from the electrical outlet and disconnect the computer interface cable BOWE BELL HOWELL www bbhscanners com 131 of 142 Remove the two 2 retaining screws from the interface board Keep the screws because they are needed to reinstall the interface board Rails Rails 4 Remove the interface board by pulling on the handle that is built into the board Caution Do not place your hand inside the unit Installing a DIMM Module on the Interface Board Insert the DIMM module into the module connector on the interface board Insert the module at an angle as shown in the diagram Push the module until it clicks into place and the white tabs on the module connector close around the DIMM Popp PPPTPPPTSPPPT PP lt E mi i mg Ly F i a p pas on mL 2 f naa i r LE a a es k j Ebr 49 1 z
93. te After Clean Roller Displays the number of pages scanned after the rollers were last cleaned When the After Clean Roller number is greater than the Warning number listed next to the counter the rollers need to be cleaned The Warning number indicates how many pages can be scanned after roller cleaning before the rollers will need to be cleaned again After Replace Roller Displays the number of pages scanned after the rollers were last replaced When the After Replace Roller number is greater than the Warning number listed next to the counter the rollers need to be replaced The Warning number indicates how many pages can be scanned with a new set of rollers before the rollers will need to be replaced Update All Counter Click the Update All Counter button to update the counter displays to the latest numbers Document scanning operations DO NOT automatically update the counter displays Clear Counter Buttons There are two Clear Counter buttons one to clear the After Clean Roller display and one to clear the After Replace Roller display e After you clean the rollers click the Clear Counter button for After Clean Roller and reset the number to zero e After you replace the rollers click the Clear Counter button for After Replace Roller and reset the counter to zero BOWE BELL HOWELL www bbhscanners com 98 of 142 Help Click the Help button to open the Tr per Operator Manual documentation in PDF file format The manual contain
94. that cleaning inside the scanner no longer improves paper jamming slipping multi feeding marking and similar feeding problems Preparation Open the Roller Exchange Kit Roller Exchange Kits are available from the Bowe Bell Howell Scanning Essentials online store at http webstore bbhscanners com or from the reseller where you purchased the Tr per scanner See also the Consumable Parts and Accessories List on page 13 1 Press the power button to the OFF position 2 Push the ADF door release button to open the ADF door lt lt BOWE BELL HOWELL www bbhscanners com 86 of 142 Remove the paper feed roller module from the ADF door as shown in the following steps and diagrams 1 Place your fingers on the tabs on the sides of the roller module and pull down the roller module in the direction of the arrow as shown in the diagram The module will be released from the magnets located in the ADF door assembly 2 Disengage the shaft on the roller module from the brackets in the ADF door assembly as shown in the diagram Carefully disengage the gears on the roller module from the gears in the ADF door assembly E74 BOWE BELL HOWELL www bbhscanners com 87 of 142 4 Open the Roller Exchange Kit and take out the new paper feed roller module 5 Install the new paper feed roller module as shown in the following steps and diagrams 1 Carefully insert the shaft on the roller module into the brackets in the ADF door assembly 2 Ca
95. the mode of operation Emergency Stop mode default If the scanner is running and feeding paper press the blue STOP START button to immediately stop the paper in the scanner This is the default mode of operation Follow the Clearing Paper Jams steps to remove the paper jammed in the scanner Multifeed Ignore Multifeed Ignore enables you to allow a single page to go through the scanner without having the scanner stop for a multifeed condition Multifeed Ignore can be used with envelopes documents with attached Post it notes documents with photographs or any other document that is comprised of two overlapping items The Multifeed Ignore function works for only the top document in the scanned batch once the scanner has been set up for Multifeed Ignore If you require multiple documents to go through the scanner that will trigger the scanner to stop because of a multifeed consider modifying the multifeed settings Refer to Detect Double Feed on page 67 for instructions on how to do this If a multifeed error occurs remove the document from the ADF Automatic Document Feeder by opening the ADF or by pressing the STOP START button Press and hold the STOP START button for 2 seconds until the LED light alternates between green and orange When this occurs the scanner is in Multifeed Ignore mode Re insert the document in which you wan to ignore the multifeed on top of the document stack and place on the ADF Either re initiate the scan w
96. tion Confirm that the reference plate has been turned over and is locked in position Reference plate A Locate reference plate B With your right index finger press the bar inward With the Reference Plate still pressed into place use your left hand to roll it forward until it is in the appropriate position Confirm that the reference plate has been turned over and is locked in position ADF glass The color selected for reference plate B should now match the color selected for reference plate A E74 BOWE BELL HOWELL www bbhscanners com 70 of 142 5 Close the exit door e When you close the exit door close it securely until the door is locked Do not slam the exit door BOWE BELL HOWELL www bbhscanners com 71 of 142 Operator Maintenance Cleaning the Outside of the Scanner To maintain the scanner s performance clean the outside of the unit at least once per month using the following procedure 7 Press the power button to the OFF position Power button 2 Clean the exit tray the feeder and feeder tray ADF cover and other surfaces with a soft cloth The insertion and exit slots of the ADF can become soiled with dirt grime and paper dust Clean these areas at least once per month or more often if there is an accumulation dust 4 Use a brush to remove dirt and dust from the exhaust fan vent on the back side of the unit near the power cord connection and from the two vents on the left and right s
97. to your scanning application and select Settings 2 Click the More button in the Settings dialog box 3 Click the Dropout button Advanced Settings Side Drop Out DK Af O Zo Al single Color a uU Broth Default Feeding Features j l Other Detect Double Feed sensitivity Manual Feed Mode Unit Version ee Normal v Of ME 1 22 Action Beep Ww Feeding Speed Noml E74 BOWE BELL HOWELL www bbhscanners com 124 of 142 Selecting Multicolor Dropout 1 Click the Selection 1 radio button 2 Select the Enable check box and then click the Choose button Multicolor Dropout Selections Selection 1 Selection 3 Selection 2 Selection 4 pt Selection Configuration Enable Saturation Value Hue Range Saturation Range Value Range Maximum Replacement Value Automatic Ed C3 Selection 5 Cancel Help Selection B C mew 3 Enter the RGB number or HiZoom values and then click OK Basic colors NI ne NIIS BH mmm E S NN NH NL S I E ONE ON UN DI Tr Tei HNENEENMI NI Custom colors mgmgmummm E mi m mmm LI elne Lustam Lolor gt gt Cancel E74 BOWE BELL HOWELL www bbhscanners com ColorlS alid EOS 103 Add ta Custom Colors Sat 240 125 of 142 Multicolor Dropout Selections Selection 1 2 Selection 3 CO Selection 5 Selection 2 Selection 4 C Selection B um xl Base Color Current Se
98. wledgments 4 Transport system 108 Troubleshooting 101 ADF 104 Scanner Operations 103 Turning on the Scanner 49 U Update All Counter 98 USB Universal Serial Bus 108 USB 2 0 cable 24 106 User Shading 95 User Utility 92 Starting 92 User Utility Error Codes 101 139 of 142 Fxx 101 U11 101 U12 101 U13 101 U14 101 U15 101 U16 101 U17 101 U18 101 U20 101 U23 101 U30 101 U32 101 U34 101 User Utility Main Dialog Window 93 V VirtualReScan 47 VRS 108 W Waiting Sensors 83 Wire Frame Accessory 134 BOWE BELL HOWELL www bbhscanners com 140 of 142 Limited Use License Agreement for User Utility THIS IS A LEGAL AGREEMENT BETWEEN YOU AND BOWE BELL HOWELL SCANNERS L L C CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT PRIOR TO USING THE SOFTWARE PROGRAM YOUR USE OF THE SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS If you do not agree to these terms and conditions do not use the software program 1 4 COPYRIGHT Bowe Bell Howell Scanners L L C has the right to license or has been granted the right to license the enclosed program SOFTWARE developed and copyrighted by Bowe Bell Howell Scanners L L C or its licensor Licensor You acknowledge that you are receiving only a LIMITED LICENSE TO USE the SOFTWARE and related documentation if any and that you shall obtain no title ow

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