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Bissell 35401 Vacuum Cleaner User Manual
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1. 3750 6595 SERIES 3 Safety Instructions 4 Product Diagram 4 6 Assembly 6 8 Operations Special Tools 9 13 WEU ar laes 14 Troubleshooting oe EEE HY 6 Thanks for buying a BISSELL Lift Off We re glad you purchased a BISSELL Lift Off Vacuum Everything we know about floor care went into the design and construction of this powerful high tech home vacuuming system Your BISSELL Lift Off is well made and we back it with a limited comprehensive one year warranty We also stand behind it with a knowledgeable dedicated Consumer Services department so should you ever have a problem you ll receive fast considerate assistance My great grandfather invented the floor sweeper in 1876 Today BISSELL is a global leader in the design manufacture and service of high quality homecare products like your BISSELL Lift Off Thanks again from all of us at BISSELL Mark J Bissell President and Chief Executive Officer IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance basic precautions should be observed including the following READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM Always connect to a polarized outlet left slot is wider than right Unplug from outlet when not in use and before conducting maintenance A WARNING To reduce the risk of fire electric shock or injury Do not modify the polarized plug to fit a non polarized outlet or extension cord Do not leave v
2. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND i FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE ONE YEAR BISSE DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE FCSN Some states do not allow limitations on how long an implied warranty lasts so DEP 2003 BISSELL Homecare Inc the above limitation may not apply to you Grand Rapids Michigan All rights reserved Printed in Korea Part Number 010 5519 Rev 7 03 Visit our website at www bissell com
3. Louvers Filter Frame Hepa Vada Upper Tank Filter Post Inside Louvers Motor Filter Lock n Seal Lever Handle Release Pedal Hose Grip Base Furniture Protection Do not plug in your vacuum cleaner until you are familiar with all instructions and Guard operating procedures gt How To Use This Guide This User s Guide has been designed to help you get the A WARNING Plastic film can be dangerous assembly and operating instructions safety precautions as well keep away from babies as maintenance and troubleshooting instructions Please read and children this Guide thoroughly before assembling your vacuum cleaner Pay particular attention to the product diagram assembly instructions and part names Locate and organize all parts before assembly Familiarize yourself with the parts and where they fit Following this User s Guide will greatly enhance your ability to get the most performance from your BISSELL Lift Off for many years How To Put It Together The only tool you ll need to assemble your vacuum cleaner is a screwdriver Attach Handle To Vacuum Locate the vacuum Handle and remove the screw packet taped to the base of the Handle Stand the vacuum upright and slide the base of the Handle firmly into the grooves at the top of the vacuum body Check to be sure the Handle is fitted to the vacuum body If there is a gap in front continue to push firmly until the Han
4. Telescoping Extension Wand 7 203 6633 Vacuum Hose 8 203 6619 Brush Roll 9 203 1085 Upper Tank Filter 9 10 10 203 1073 Pre Motor Filter 11 3091 HEPA Media Post Motor Filter C May not be included with every model 5 BISSELL Consumer Services For information about repairs or replacement parts or questions about your warranty call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET Saturday 9 a m 8 p m ET Or write BISSELL Homecare Inc PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Services Or visit the BISSELL website www bissell com When contacting BISSELL have model number of unit available Please record your Model Number Please record your Purchase Date NOTE Please keep your original sales receipt It is your warranty This warranty gives you specific legal rights and you may also have other rights which may vary from state to state If you need additional instruction regarding this warranty or have questions regarding what it may cover please contact BISSELL Consumer Services by E mail telephone or regular mail as described below Limited One Year Warranty Subject to the EXCEPTIONS AND EXCLUSIONS identified below upon receipt of the product BISSELL Homecare Inc will repair or replace with new or remanufactured components or products at BISSELL s option free of charge from the date of purchase by the original purchaser for one year
5. a clog in the Base or the Hose If the clog persists follow the instructions for Checking the Rotating Brush on page 1x1 and inspect the Air Passageway for obstructions 4 Remove the Upper Tank and check the suction inlet for a clog Thermal Protector An internal thermal protector has been designed into your cleaner to protect it from overheating When the thermal protector activates the main vacuum motor will stop operating If this happens proceed as follows Turn the cleaner OFF O and unplug from electrical outlet Post Motor Filter for dirt accumulation amp Refer to the Clearing Clogs section 4 When the motor cools for approximately 30 minutes the E Check the Upper Tank area Pre Motor Filter and thermal protector automatically resets and cleaning may continue If the thermal protector continues to activate after following the above steps your cleaner may need servicing Call BISSELL Consumer Services or visit the website Note The thermal protector controls the main vacuum motor only not the brush motor If the thermal protector activates the brush will continue to operate normally however there will be no suction Suction Inlet Air Passageway A CAUTION To reduce the risk of injury from moving parts turn off vacuum cleaner and disconnect Power Plug from electrical outlet Troubleshooting Vacuum cleaner won t run Possibl
6. any defective or malfunctioning part See information below on If your BISSELL product should require service This warranty applies to product used for personal and not commercial or rental service This warranty does not apply to fans or routine maintenance components such as filters belts or brushes Damage or malfunction caused by negligence abuse neglect unauthorized repair or any other use not in accordance with the User s Guide is not covered If your BISSELL product should require service Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questions about your warranty contact BISSELL Consumer Services Website or E mail www bissell com Use the Customer Services tab Or Call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET Saturday 9 a m 8 p m ET Or write BISSELL Homecare Inc PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Services BISSELL HOMECARE INC IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT BISSELL S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
7. the collar to Unlock removing Canister or when position and push away from you Twist the collar to using tools Placing the Lift the Lock position to lock into place To retract Off in its full Upright Position twist to unlock pull toward you and twist to relock automatically stops the i All items may not be included with your model More rotating brush tools are available to order please refer to page 15 Cleaning With The Detachable Canister Rel The Detachable Canister feature makes it possible to easily take ae the powerful cleaning action of your BISSELL Lift Off to stairways auto interiors and other hard to reach areas of your home Before detaching the Canister your Lift Off must be in its fully Upright Position You do not need to turn off the power first Press the Release Button at the top of the Canister Handle and lift the Canister to remove Detach the Vacuum Hose from the Hose Grip Base at the back of the Canister Attach the desired tool s to the Hose Grip at the end of the Vacuum Hose When you re done remove the tool s and reconnect the Hose to the Hose Grip Base Return the Canister to the Powerfoot by aligning the feet on the front with the bumps on the foot of the Upright Vacuum Push the Canister toward the vacuum frame until it clicks into place NOTICE While vacuuming certain carpets and low humidity conditions may generate small static dis
8. the top of the Handle amp Plug the polarized plug into a polarized outlet Power Switch Brush Switch The Power Switch is located just below the handle on the front of the Detachable Canister Push the rocker switch ON I to vacuum and OFF 0 when cleaning is complete The Brush Switch is located just below the handle on the front of the Detachable Canister next to the Power Switch This switch turns the Rotating Brush on and off The Brush Switch should be in the ON I position for normal carpet cleaning You may want to turn the Brush Switch OFF 0 for bare floor cleaning or other delicate surfaces Note Your BISSELL Lift Off vacuum is equipped with a special internal switch that turns the Rotating Brush off whenever the unit is in the Upright position Handle Positions i Upright For storage and above floor cleaning with tools Normal Cleaning Press the Handle Release Pedal with your foot to recline Power Height Adjustment Tip The Powerfoot on your BISSELL Lift Off can be adjusted to clean Before cleaning several floor surfaces under low NOTE For optimal cleaning performance adjust to furniture check the lowest practical setting If your cleaner is area first for difficult to push adjust to the next higher setting objects that might harm the Place Handle in Upright Position unit or block the Vacuum Hose P Turn Height Adjustment Knob to desi
9. acuum cleaner unattended when it is plugged in Unplug from outlet when not in use and before servicing Do not use outdoors or on wet surfaces Do not allow children to operate vacuum cleaner or use as a toy Close attention is necessary when used by or near children Do not use for any purpose other than described in this User s Guide Use only manufacturer s recommended attachments Do not use with damaged cord or plug If appliance is not working as it should has been dropped damaged left outdoors or dropped into water have it repaired at an authorized service center Do not pull or carry by cord use cord as a handle close a door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces Do not unplug by pulling on cord To unplug grasp the plug not the cord Do not handle vacuum cleaner or plug with wet hands Do not put any object into openings Do not use with any opening blocked keep openings free of dust lint hair and anything that may reduce air flow Keep hair loose clothing fingers and all parts of body away from openings and moving parts urn off all controls before plugging or unplugging vacuum cleaner Use extra care when cleaning stairs Unplug before attaching the turbo brush Do not pick up flammable materials lighter fluid gasoline kerosene etc or use in the presence of explosive liquids or v
10. apors m Do not pick up toxic material chlorine bleach ammonia drain cleaner etc Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint paint thinner some moth proofing substances flammable dust or other explosive or toxic vapors Do not pick up hard or sharp objects such as glass nails screws coins etc m Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use without filters in place Use only on dry indoor surfaces Keep appliance on a level surface WARNING The Power Cord on this product contains lead a chemical known to the State of California to cause birth defects or other reproductive harm WASH HANDS AFTER HANDLING SAVE THESE INSTRUCTIONS FOR FUTURE USE THIS APPLIANCE HAS A POLARIZED PLUG To reduce the risk of electric shock this appliance has a polarized plug one blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install a proper outlet Do not change the plug in any way This model is for household use only Handle Dusting Brush Upholstery Tool Release Button Quick Release Upper Tak Cord Wrap Sites Knob Switch Brush On Off Crevice Switch Tool Carrying Handle Detachable Canister
11. ce new Drive Belt over Motor Pulley and stretch other end over Rotating Floor Brush in the space between the bristles Place ends of Rotating Floor Brush down into slots on sides as shown Turn Rotating Floor Brush by hand several times in the direction of Motor Pulley If properly installed Drive Belt will center itself on Rotating Brush crown Reposition Brush Cover and screws Tighten screws securely Q Q Q Replace Light Bulb Use only BISSELL Replacement Bulb 203 1007 in your BISSELL Lift Off Unplug cleaner from electrical outlet Remove Detachable Canister and recline Handle of vacuum Remove the bulb from the socket by pushing in gently and turning it towards brush Install the new bulb by pushing it gently into the socket and turning away from brush Reposition lens and secure with the one screw Using a screwdriver remove the one screw as shown and lift off the lens Clearing Clogs Low suction or poor pickup may be due to a clog in the vacuum cleaner If you notice a change in the sound of the motor or a reduction in the spinning action check for clogs Unplug cleaner from electrical outlet Empty Dirt Container Check Upper Tank for build up or clogs Check the clear panel on the back of the Canister for a clog If there is an obstruction remove the screws to remove the panel and clear this area Grasp the Hose Grip and lift to separate from the suction opening Check for
12. charges The discharges are entirely harmless and are When you are done using your BISSELL Lift Off return it to the not associated in any way with Upright position and store the Power Cord the main power supply Turn vacuum cleaner off 0 Power Cord Storage Unplug Power Cord by grasping the polarized plug NOT the cord and disconnect from outlet Loop Power Cord around Cord Wraps on side of the Canister Clip molded plug to Power Cord to secure OOOO Do not press the Release Button Transporting Cleaner while using the Carrying Handle to transport the vacuum cleaner The Canister could detach causing To move your vacuum cleaner from room to room put the rest of the vacuum to fall the Handle in the Upright Position tilt the cleaner back on its rear wheels and push forward The cleaner can also be moved by using the Carrying Handle on the Detachable Canister Maintain Your BISSELL Lift Off To maintain maximum cleaning performance the following maintenance steps must be performed Gy Empty the Dirt Container when the dirt reaches the Full line on the side 2 Check the Upper Tank and Pre Motor Filters monthly and clean and replace as needed six months NOTE More frequent filter cleaning may be necessary if you are vacuuming new carpet fine dust or have allergy concerns Follow the instructions on the following pages to perform these simple maintenance steps ED Re
13. d Louvers may also be wiped clean with a damp cloth Note For easier access the entire Upper Tank may be removed by turning the knob on the back of the cleaner to unlock and pulling the entire tank straight out The Upper Tank Filter can be reached by removing the Dirt Container reaching underneath the Upper Tank and Use only BISSELL Replacement Filters in your BISSELL Lift Off Pre Motor Filter 203 1073 HEPA Media Post Motor Filter 3091 i Unplug the cleaner from electrical outlet The Pre Motor Filter protects the motor from dirt particles Pre Motor Filter It is located in the slide out tray underneath the Dirt Container If the filter becomes dirty pull out the tray lift out the filter and clean This filter may be hand washed in cold water with mild detergent Rinse well and air dry thoroughly before replacing Hepa Media process to return clean air to the room It is located Post Motor Filter behind the door on the back of the cleaner If the filter becomes dirty open the door remove the filter and replace The HEPA Media Filter is not washable ED The HEPA Media Post Motor Filter assists in the filtration WARNING Do not operate cleaner with damp or wet filters or without all filters in place Check Rotating Brush and Drive Belt You should check your vacuum cleaner s Rotating Floor Brush and Drive Belt regularly for wear or damage Yo
14. dle is flush Insert two of the screws from the screw packet into the existing holes Tighten securely with a screwdriver Attach Vacuum Hose and Tools Position the Hose Assembly on the back of the canister as shown Attach the Hose with the remaining two screws from the packet Tighten securely with a screwdriver Attach Vacuum Hose and Tools Continued Slide the end of the Hose Grip onto the Hose Grip Base Place the Hose into the Hose Clip NOTE The Powerfoot will not operate effectively unless the Hose is firmly attached to the base Snap the Telescoping Extension Wand Crevice Tool and Combination Tool into the storage clips as shown How To Use Your BISSELL Lift Off Power Cord Quick Release The Power Cord is stored at the side of the Detachable Before using your vacuum make Canister wrapped around two Cord Wraps A molded clip sure that the Dirt Container and on the polarized plug allows it to be fastened to the Upper Tank are in locked position Power Cord during storage and that all filters Upper Tank Pre Motor and Post Motor are in place Do not operate your vacuum without these filters 7 A Unclip polarized plug from Power Cord Rotate the Upper Cord Wrap toward floor and slip the Power Cord off val Quick Release Cord Wrap J ie a la To keep the Power Cord out of your way while cleaning place it in the Cord Clip located near
15. e Causes Power cord not firmly plugged in Blown household fuse or breaker Thermal protector activated No Power at Rotating Floor Brush Possible Causes Canister is not securely seated Brush Switch turned to Off Remedies Check electrical plug Check replace fuse Reset breaker Allow cleaner to cool for 30 minutes see pg 13 Remedies Remove Canister and replace making sure that it clicks into place Make sure Brush Switch is in On position Vacuum cleaner or Tools won t pick up dirt Possible Causes Incorrect Height Adjustment Hose not attached to suction opening Crack or hole in Hose Drive Belt broken worn or off motor pulley Rotating Floor Brush bristles worn Rotating Floor Brush jammed Clog in vacuum Dirt Container full Dirt Container or Upper Tank not installed properly Filters are dirty Vacuum cleaner is difficult to push Possible Causes Incorrect Height Adjustment Visible dirt escaping from cleaner Possible Causes Dirt Container full Filters missing or installed incorrectly Dirt Container installed incorrectly WARNING To reduce the risk of injury Remedies Adjust Powerfoot to correct height setting Grasp Hose Grip and firmly push onto the base Check Hose and replace if needed Reposition or replace Drive Belt see pg 11 12 Replace brush Remove brush and clean debris from brush ends Follow ins
16. place the HEPA Media Post Motor Filter every Empty Dirt Container ZA WARNING v reduce the risk of electric shock turn Power Switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks Tip For maximum cleaning performance check and clean or replace all filters as suggested The Dirt Container needs to be emptied when the dirt reaches the Full line on the side of the Container Unplug cleaner from electrical outlet Slide the Lock n Seal Lever to the Unlock position remove from vacuum Empty dirt into garbage container Put the Dirt Container back in the vacuum and slide the lever to the Lock position Note The Dirt Container may be washed in warm water with a mild detergent Make sure it is completely dry before using again Grasp handle and pull the Dirt Container straight out to Full Line Lock Position Cleaning The Upper Tank amp Filter Use only BISSELL Replacement Filters in your BISSELL Lift Off Upper Tank Filter 203 1085 Unplug the cleaner from electrical outlet turning the rim of the Filter Frame to unlock Pull straight down to remove Brush the dirt off the Louvers and Upper Tank Filter The foam Upper Tank Filter may be removed and hand washed in cold water with mild detergent Rinse well then air dry thoroughly before replacing The Upper Tank an
17. red setting Lowest Setting For bare floors Medium Settings For short and medium pile carpets Highest Setting For plush pile carpet Se sisse sate er MM BEI We eae NOTE You may also adjust the setting while in the Normal Cleaning Position special Tools Your BISSELL Lift Off is not only a powerful floor vacuum cleaner it s also a versatile stairs and above floor vacuum when you select one of the special tools Note The tools can be used with the vacuum in the Upright Position or with the Detachable Canister Detach the Vacuum Hose by grasping the Hose Grip and lifting to separate from the Hose Grip Base Telescoping Extension Wand Combination Dusting Brush Upholstery Tool Two types of cleaning tools are included in one attach ment rotate for desired tool Use Brush side to dust furniture blinds books lamps shelves and baseboards Use Upholstery side for curtains draperies cush ions fabrics Attach tools by firmly pushing onto Vacuum Hose or Crevice Tool Use in tight narrow spaces Stair Cleaning Tool Use for a ies rugs and other small carpeted A CAUTION areas This tool can also be used for bare floors Always place vacuum cleaner on floor in its fully Upright Telescoping Extension Wand Position and make sure it is Use with desired attachment for a longer reach locked into place before To extend the Wand twist
18. tructions on pg 13 for clearing clogs Empty Dirt Container Position correctly and lock in place Check and clean Upper Tank Pre Motor and Post Motor Filters Remedies Adjust Powerfoot to correct height setting Remedies Empty Dirt Container Check Upper Tank Pre Motor and Post Motor Filters for correct installation Pull out and re insert Dirt Container correctly If suggested solutions do not correct the problem call BISSELL Consumer Services from moving parts and of 1 800 237 7691 electrical shock turn Power Sall tly omn i Monday z Friday 8 a m 10 p m ET olarized plug from electrica _ nuitiet batare performing Saturday 9 a m 8 p m ET troubleshooting checks or visit the BISSELL website www bissell com Replacement Parts BISSELL Lift Off Series You may purchase replacement parts from your retailer by calling BISSELL Consumer Services or by visiting our website To locate a retailer near 1 2 you or to place an order using Visa MasterCard Discover or American Express call G G op BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET Saturday 9 a m 8 p m ET 3 4 5 Or visit our Website www bissell com ee WV Item Part No Part Name 1 3200 Style 8 Drive Belt 2 Pack 2 203 1007 Headlight Bulb 7 3 203 1063 Crevice Tool 6 ai 8 4 203 1099 Dusting Brush Upholstery Tool ANA 5 203 6624 Stair alee Tool B KON yy a 6 203 6625
19. u should also clean the brush and brush ends of strings hair and carpet fibers These can wrap around the brush and hamper its ability to effectively clean your carpet Also remove any debris that has accumulated under the brush cover Unplug cleaner from electrical outlet Remove Detachable Canister from vacuum cleaner Recline Handle and turn vacuum cleaner over so bottom side is up Remove the six screws as shown with a Phillips head screwdriver Lift the Brush Cover off Clean strings hair and other debris from Rotating Floor brush paying particular attention to brush ends Clean strings hair and other debris from Motor Pulley and Drive Belt areas Check Drive Belt carefully for wear cuts or stressed areas Check Air Passageway for obstructions Remove debris from this area amp Grasp Rotating Floor Brush at both ends and lift Motor Pulley A CAUTION To reduce the risk of injury from moving parts turn off vacuum cleaner and disconnect Power Plug from electrical outlet Replace Drive Belt Use only BISSELL Style 8 Replacement Belts 3200 in your BISSELL Lift Off Unplug cleaner from electrical outlet With Rotating Floor Brush removed from vacuum cleaner Steps 1 5 of Check Rotating Floor Brush and Drive Belt grasp old Drive Belt and remove from Motor Pulley Discard old Drive Belt Pla
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