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Apple PRO 600E Printer User Manual

1. 3 2 Printer Options NovaJet PRO 600e User s Guide Default print mode settings are summarized in the table which follows It is not neces sary to set all the parameters unless you want to create a user defined print mode DRAFT sooxeoo Bio o fo o t d 5 PRODUCTION 6ooxeo0 Be fJ s 5 PHOTO 600X600 USER User defined through control panel Note When running at carriage speeds faster than the default it is recommended that ink levels in the reservoirs be no more than 300 ml maximum Important notes about image size vs dpi For best results be sure the printer dpi setting matches the image resolution in the file you are printing The printer always prints at 600 dpi even when the dpi setting in the Print Mode menu is set to 300 dpi The dpi setting refers to the resolution at which your image is created not the resolution at which it is printed gt To choose dpi 1 Press Setup menu Print mode menu Dots per inch and select 300 or 600 as the resolution D Z m D O v a O Z U The resolution at which you save your image file affects the size of the printed image as shown in the following table 1 input pixel prints as 4 The printed image is the output pixels same size as the original 1 input pixel prints as 1 The printed image is 1 4 output pixel the size of the original 1 input pixel prints as 1 The printed image is four output pixel times the size of the orig
2. Indicates a warning Ignoring the warning can damage the printer or result in an unsatis factorily printed image J Indicates a tip or suggestion that can make using the printer easier or improve your printed images NovaJet PRO 600e User s Guide Manual organization It is not necessary to read this manual from cover to cover Reading Chapters 1 through 3 will give you an understanding of printer s basic operation Your particular needs will determine how you use the rest of the guide Chapter 1 Introduction Introduces the printer and provides basic guidelines for getting the best print quality Chapter 2 Getting started Describes the printer s components and explains the basic steps needed for using the printer after it has been assembled and connected to your computer Includes procedures for installing and priming ink cartridges and loading media Chapter 3 Setting printer options Explains how to use some of the printer s features Chapter 4 Maintenance Includes instructions for periodic maintenance functions such as refilling ink reservoirs replacing ink cartridges and periodic cleaning of the ink cartridges and service station Appendix A Calibration Explains what to look for in the calibration plots and how to make the adjustments Appendix B Installing additional memory Explains how to install additional memory in the printer Appendix C Menu tree Explains the menu structure Appendix D Technical info
3. gt lt _ lt _ gt lt S s O Rollfeed maximum printing area Normal 0 59 15 mm margin on all sides Expanded 0 197 5 mm margin on all sides 385R 15m p lt gt e 0 50 i 1Srrm aaam iimm gt ANT firm T O87 ESH t xy xy x AS q Sa 15ers t 318 immi Kased remel margins Rallteed expanded irergins 3 8 Printer Options NovaJet PRO 600e User s Guide gt To set margins 1 Press Setup Paper Option Margins 2 Choose Normal or Expanded 3 Press OK Auto Load Delay Auto Load Delay lets you set the time between when the printer senses the media and when printing starts This lets you manually reposition the media if necessary The default is 6 seconds selectable from a range of 1 12 seconds gt To set auto load delay 1 Press Setup Paper Option Auto Load Delay 2 Choose the delay time 3 Press OK Auto Cut When the Auto Cut option is set to on the printer automatically cuts the media when the image is complete Be sure the image is dry before cutting turn on the dryer and or specify a Dry Time See Setting a Dry Time in this chapter for the procedure You can select Cut from the control panel at any time to cut the media SNOILdO YSLNIYd Note Automatic cutting is disabled when the paper feed option is set to TAKEUP C To set auto cu
4. gt To choose print quality 1 Press Setup Print Mode Quality Mode 2 Choose the desired quality 3 Press OK Print passes The number of passes indicates how many times the cartridges must fire to lay down the ink for a complete scan line You may select multiple passes so that on a single pass the jets fire only a fraction of the dots If you re printing an image with heavy fill or shading setting the print mode to an option that lays down less ink e g six pass can help prevent running and bleeding 3 4 Printer Options NovaJet PRO 600e User s Guide gt To change the number of passes 1 Choose Setup Print Mode Print Passes 2 Choose Single Three Four Six Eight or Ten Pass 3 Press OK Print direction Print direction specifies whether the inkjets fire on both passes of the carriage over the print area bidirectional or just on the return pass unidirectional If you re printing an image with heavy fill or shading unidirectional can reduce running and ink bleeding If you re more concerned with printer speed bidirectional firing can decrease your printing time gt To change the print direction 1 Press Setup Print Mode Print Direction 2 Choose Unidirectional or Bidirectional 3 Press OK a Z Choosing paper options Paper options let you define the following x e Supply Type e Media Standard J e Margins e Auto Load Delay e Auto Cut e Save Media rf e Auto Wipe Media feeding and
5. Ink cartridges generally last as long as the ink in a full reservoir When a cartridge misfires or the quality deteriorates you will want to replace it Purging ink delivery lines If you are changing to a third ink type for example if you previously used GA and GO inks and you now want to use GS and GO inks you must purge the ink lines and rinse them with distilled water very well before changing to a new ink type You will then have to reprime the lines as described in Chapter 2 gt gt To purge ink delivery lines 1 Remove all four cartridges before purging the ink lines 2 Disconnect the ink delivery lines from the ink reservoirs Carefully wipe any excess ink from each connector using a paper towel before proceeding 3 Insert the tube that was in the cartridge into a container of distilled water 4 Connect the NovaPrime to a connector at the ink reservoir and turn it on until ink stops flowing into the collection bottle 5 Repeat the same procedure for the rest of the lines gt Z US n om OZ I gt gt Z QQ m m Printer maintenance and storage 4 5 NovaJet PRO 600e User s Guide Periodic cleaning To assure the best quality printing you should clean the cartridges and service station daily for heavy use and once a week for moderate use In addition you should wipe any areas of the printer exposed to ink and the slide shaft using a lint free cloth moistened with water Note Do not lubricate the print
6. To print the manual jet compensation list 1 From the main menu select Utility Menu Calibration Menu Open Jet Menu Print Jet List The jet status list prints as illustrated below showing current jet compensation list by number for each cartridge Manual Jet Compensation List 0 Y None E M 1 3 10 Z O C None op K 10 21 30 128 I T 2 Toadd ajetto the compensation list press the button that designates the color of w the cartridge where the jet resides Black Edit List Yellow Edit List Cyan Edit List Print Jet List E Magenta Edit List Clear List Menu 2 Exit 3 To compensate for a specific jet press the button until the number of the jet is displayed Then press the Toggle button to toggle the jet s status to on or off Repeat for any other jets for which you need to compensate 4 Press OK to accept the settings If you have manually compensated for jets in any cartridge be sure to clear the compensation when a new cartridge is installed by pressing Clear List Menu Aligning the ink cartridges Two tests are provided to help you align the cartridges Color Deadband Compensation and Color Calibration Color Deadband Compensation provides a method for adjusting dot placement In bi directional printing mode the velocity of the carriage causes dots to miss the target area on the media The color deadband test pattern lets you check the velocity deadband values and adjust them for the
7. Units select Language Init settings Print settings LCD contrast Exit C 6 Menu Tree provides access to a further menu to select a previously saved user configuration Default User 1 provides access to a further menu to save the current printer configuration to the selected user number Default User 1 provides access to a further menu to choose the calibration units English default or Metric provides access to a further menu to select the language used for the display Choose from English default German French Italian Spanish Portuguese Japanese Chinese traditional and simplified Korean returns the printer to its default settings All previously saved options are erased prints the current printer settings lets you select the contrast level of the display Range is 1 16 9 default 16 is less contrast returns to the Setup menu NovaJet PRO 600e User s Guide Serial Comm Menu Ink Option Menu Ink Reduction Dryer lnk Preheat Dry Time o Exit Ink reduction provides access to a further menu in which to set the percentage by which to decrease the amount of ink emitted to help prevent bleeding or pooling of ink Options are 0 12 5 25 37 5 and 50 Ink preheat provides access to a further menu to set the ink preheat value for each cartridge Options are Off 1 7 Max Dryer provides access to a further menu to turn the dryer Off default or On
8. 2 Load the sheet from the back of the printer aligning it with the alignment mark on the platen 3 Make sure that the media is flat and under the rollers The printer will automatically sense the media s presence and load it until it reaches the start position on the platen m Z o gt JI m iw Moving the carriage When not in use the cartridges rest in the service station at the right side of the printer This device seals the inkjets to prevent them from drying out If power is turned on always use the Utility Access Cartridges button to move the carriage away from the service station so that you can install change adjust or clean the ink cartridges or the service station Installing the cutter You need to install the cutter if you want the printer to automatically cut the media after printing Replacement cutters are available from your ENCAD supplies dealer Be careful when handling the cutter to avoid injury Do not use an external knife to cut media as this can damage the platen and prevent the media sensors from operating correctly gt To install the cutter 1 Press the Access Cartridges button to move the carriage to the left out of the service station Getting Started 2 5 NovaJet PRO 600e User s Guide Knife latch The cutter fits in the slot on the left side of the car riage Install the cutter by inserting it into the carriage 2 Push the cutter into the slot until i
9. xX x lt x lt tt x x lt x lt i gt lt gt lt SADIGNAddV Ordering supplies H 5 NovaJet PRO 600e User s Guide Media Cores Media cores are used with the takeup roll They are available in the following widths 60 54 50 42 36 Diameters 2 and 3 Core adapters are available Media Samples Media samples are available so that you may experiment with a variety of media for your application Because we are always adding new media call your authorized ENCAD media dealer for a list of current offerings Media Cutter pkg of 5 Replacement blades for your printer Pre loaded in a snap in cartridge for easy changeover H 6 Ordering supplies Troubleshooting This appendix contains valuable information to help you solve the most common printer problems The problems addressed are divided into these types Printer health Print quality Data transfer Application software Troubleshooting quick list Many common problems can be solved by checking for just three items Is the printer connected to a good power source If using a serial cable do serial I O settings match on the printer and computer Does the printer driver software match the emulation selected on the printer Isolating problems You can quickly isolate problems to either the printer computer printer interface or application software using the following procedure 1 2 3 Turn the printer OFF then ON
10. 38 8 x 48 8 39 6 x 49 6 42 0 x 65 0 40 8 x 63 8 41 6 x 64 6 48 0 x 65 0 46 8 x 63 8 47 6 x 64 6 50 0 x 65 0 48 8 x 63 8 49 6 x 64 6 54 0 x 65 0 52 8 x 63 8 53 6 x 64 6 60 0 x 65 0 58 8 x 63 8 59 6 x 64 6 U S ARCHITECTURAL A 9 0 x 12 0 7 8 x 10 8 8 6 x 11 6 B 12 0 x 18 0 10 8 x 16 8 11 6 x 17 6 Cc 18 0 x 24 0 16 8 x 22 8 17 6 x 23 6 D 24 0 x 36 0 22 8 x 34 8 23 6 x 35 6 E 36 0 x 48 0 34 8 x 46 8 35 6 x 47 6 U S ENGINEERING B 11 0 x 17 0 9 8 x 15 8 11 6 x 16 6 c 17 0 x 22 0 15 8 x 20 8 16 6 x 21 6 D 22 0 x 34 0 20 8 x 32 8 21 6 x 33 6 E 34 0 x 44 0 32 8 x 42 8 33 6 x 43 6 ISO A A3 297 x 420 mm 267 x 390 mm 287 x 410 mm A2 420 x 594 mm 390 x 564 mm 410 x 584 mm A1 594 x 840 mm 564 x 811 mm 584 x 831 mm 625 x 880 mm 595 x 850 mm 615 x 870 mm AO 841 x 1189 mm 811 x 1159 mm 831 x 1179 mm METRIC DIN A3 337 x 460 mm 307 x 430 mm 327 x 450 mm A2 460 x 634 mm 430 x 604 mm 450 x 624 mm 610 x 860 mm 580 x 830 mm 600 x 850 mm A1 634 x 881 mm 604 x 851 mm 624 x 871 mm 860 x 1220 mm 830 x 1190 mm 850 x 1200 mm AO 881 x 1129 mm 851 x 1199 mm 871 x 1219 mm 1000 x 1414 mm 970 x 1384 mm 990 x 1404 mm 1189 x 1682 mm 1159 x 1652 mm 1179 x 1672 mm ISO B B4 250 x 353 mm 220 x 323 mm 240 x 343 mm B3 353 x 500 mm 323 x 470 mm 343 x 490 mm B2 500 x 707 mm 470 x 677 mm 490 x 697 mm B1 707 x 1000 mm 677 x 970 mm 697 x 990 mm 3 6 Printer Options NovaJet PRO 600e User s Guid
11. ISO A 210 x 297 mm 180 x 247 mm 200 x 257 mm 297 x 420 mm 267 x 370 mm 287 x 380 mm 420 x 594 mm 390 x 544 mm 410 x 554 mm 594 x 840 mm 564 x 790 mm 584 x 800 mm 625 x 880 mm 595 x 830 mm 615 x 840 mm 841 x 1189 mm 811 x 1139 mm 831 x 1149 mm METRIC DIN 250 x 337 mm 220 x 287 mm 240 x 297 mm 337 x 460 mm 307 x 410 mm 327 x 420 mm 460 x 634 mm 430 x 584 mm 450 x 594 mm 610 x 860 mm 580 x 810 mm 600 x 820 mm 634 x 881 mm 804 x 831 mm 624 x 841 mm 860 x 1220 mm 830 x 1170 mm 850 x 1180 mm 881 x 1229 mm 851 x 1179 mm 871 x 1189 mm 1000 x 1414 mm 970 x 1364 mm 990 x 1374 mm 1189 x 1682 mm 1158 x 1632 mm 1179 x 1642 mm ISO B 250 x 353 mm 220 x 303 mm 240 x 313 mm 353 x 500 mm 323 x 450 mm 343 x 460 mm 500 x 707 mm 470 x 657 mm 490 x 667 mm 707 x 1000 mm 677 x 950 mm 697 x 960 mm Printer Options 3 7 NovaJet PRO 600e User s Guide Margins Margins can be set to Normal or Expanded The Expanded setting expands the print area and decreases the margins Any part of the image that extends into the margin will be clipped When the Margins option is set to Expanded make sure that you align the media accurately using the guide on the right of the platen so that the ink doesn t exceed the edge of the media Cut sheet maximum printing area Normal 0 59 15 mm margin on each of three sides and 1 38 35 mm margin on the fourth side Expanded 0 197 5 mm margin on each of three sides and a 1 38 35 mm margin on the fourth side
12. Images produced on Specialty Matte are far more water resistant than those produced on other papers QIS CAD 24 Ib Rolls only Opaque paper with a coating optimized for inkjet printing Ideal for preliminary or working drawings of CAD designs renderings maps or presentation graphics Film ENCAD polyester based films are engineered for high impact and vivid color Five types of film give you the flexibility to create brilliant overlays overhead projections signs posters and banners QIS Clear Film 4 mil Use with Photo Printing mode only Optically clear Its polymer coating gives excellent resolution and color saturation Use for overlays such as printed circuit boards mapping screen printing and overhead projection May be imaged on both sides QIS Backlit Display 5 mil Use with Photo Printing mode only Tough translucent polyester for high quality backlight displays Graphics scanned images and photos become even more exciting with i illumination Great for trade shows and point of purchase signs QIS Ultra White 4 mil Use with Photo Printing mode only Tough dimensionally stable glossy bright white polyester film Brilliant for signs posters banners and presentations Can be imaged on both sides Drafting Film 4 mil A coated polyester film matte on both sides Ideal for final CAD drawings More dimension ally stable and durable than bonds or vellums Specialty Canvas Use with Photo Printing mode only
13. Inkjet coated artist canvas for photo realistic images art work portraits any image which requires an artist canvas look Quality comparable to photographic glossy media Vinyl for GA inks Use with Photo Printing mode only Adhesive backed matte finish vinyl for large banners posters signs lettering and point of sale gt T v m Z z m N Ordering supplies H 3 NovaJet PRO 600e User s Guide Vinyl for GO inks Use with Photo Printing mode only A flexible white opaque calendered vinyl designed for excellent ink receptivity and durability when used with ENCAD s Graphic Outdoor GO inks Outstanding for outdoor signs Overlaminates Overlaminates are used with ENCAD GO media to seal and protect the graphic They are available with gloss matte or luster surfaces Matte Clear Vinyl Cast Overlaminate Film A premium quality clear matte cast vinyl overlaminate film for use with ENCAD Graphic Outdoor GO media Recommended for outdoor applications which require glare resistance and durability Gloss Clear Vinyl Overlaminate Film A premium quality clear high gloss cast vinyl overlaminate film for use with ENCAD Graphic Outdoor GO media Recommended for applications which require extended glossy colors and durability Luster Clear Vinyl Overlaminate Film A clear flexible semi gloss calendered vinyl overlaminate film for use with ENCAD Graphic Outdoor GO media Recommended for outdoor applic
14. The rolls can be heavy so you may want to have someone help you to load them Before starting be sure that you have a take up roll core available which is the same width as the media you are loading If your roll media has wrinkled or damaged edges cut off the damaged part of the roll prior to loading to prevent the media from jamming in the printer IMPORTANT Be sure to use only ENCAD QIS media Tests have shown that the use of non ENCAD media can generate sufficient electrostatic discharge to cause shorting and damage to the LED display Using the power media feed and take up system The power media feed and take up system facilitates long unattended printing runs by automatically unwinding and rewinding media as prints are generated It includes a feed roll a take up roll and sensors which prevents media from coming into contact with the floor e m Z o gt JI m iw When the unit is first turned on the feeder may turn for a few seconds If the take up turns the sensor is blocked Clear anything blocking the take up sensor before proceeding gt To load roll media 1 Slide the rolled media onto the media upper roller orienting it as shown below Slide the paper guide into the roll core and tighten the guide to secure the roll by turning the blue knob clockwise Standing behind the printer insert the media s leading edge into the back of the printer aligning the paper edge with the alignmen
15. You should also remove all memory except for the factory installed 32MB SIMM Before returning the printer contact ENCAD Technical Support for an returned material authorization RMA number and for complete instruc tions on preparing your printer for shipment Accessing printer information gt Z US n om OZ D gt 36 m m The printer can provide you with information on the following e Plot area e Memory e Calibration settings e Ontime e Plot time e Firmware version C To access printer information 1 Select Utility Print Settings or Utility Display Settings 2 Press the button for the item for which you want information 3 Press OK Printer maintenance and storage 4 9 NovaJet PRO 600e User s Guide This page intentionally blank 4 10 Printer maintenance and storage Calibration A Color calibration For best results the color calibration must be performed each time you install a new cartridge The printer draws a series of three patterns The first pattern labeled Current Heads Y M C shows yellow magenta and cyan which represent the horizontal and vertical alignment between the cartridges Magenta Yellow a A Cyan Black Current Heads Y M C When the colored lines up horizontally and vertically with the black alignment marks no adjustment is required The second pattern labeled Color Horizontal Head To Head Calibration horizontally al
16. 3 4 6 amp N 3 4 6 8 Ct 4 Ki 4 5 8 het HL AAA LIN 1 Ns reee a NMtUtV i co oa Re Q22242211211241121211111111111111111111111119111111111111111111112111112112111 277777 2OGCECCECEESTISSIISIS44444444443S33SISSISZZZAAZAZ22 LI 1111111 18008000080999999999998998999987777777777666666666655555555554444444444393933993922222292291 111111111 765432 1898765432 18998765432 1098765432 1898765432 1898765432 1898765432 18987654 as ie ates 192 1098765432 1098769492 1098769492 1998765432 1998765432 1098765432 1898765432 1898765432 1098765432 109876543 Clogged jets If a jet is clogged it will appear in the prime pattern as a gap in the sloping line for each cartridge Clogged jets cannot be automatically detected and therefore must be cleared manually To clear a clogged jet clean and prime the affected cartridge according to the instructions in Chapter 4 Your goal is to eliminate all gaps in the stair step pattern before starting your job In addition to the prime pattern you can also print a jet status plot which lets you identify by color and number individual jets that are clogged You can then manually enter the jet numbers by cartridge color to initiate the compensation of the clogged jets Jet compensation data is stored on the cartridge chip 2 12 Getting Started NovaJet PRO 600e User s Guide
17. Guide Ghosting The temperature of the print cartridge affects the size of the dots it prints When the cartridge is warmer it produces slightly larger dots than when it is cool Several things affect the temperature of the cartridge including the ambient temperature the number of dots that have recently been printed and the cartridge heater circuit This change in temperature and subsequent spot size causes what is referred to as ghosting or parasitic suppression Ghosting can occur when printing unidirectional if their is an area in the image in which the cartridge is not firing i e a white box within a filled area Since the cartridge cooled down while it wasn t printing a light area can appear adjacent to the non printed area This light area is ghosting By using the cartridge heaters to warm the cartridge in these non printed areas the change in temperature and therefore ghosting is minimized Refer to the figure below which illustrates cartridge heat vs spot size STEPS TO MINIMIZE GHOSTING PARASITIC SUPPRESSION 1 Use the preheat function and set the heat to 4 on all the cartridges On the Main Menu press Setup Menu Ink Options Menu Ink Preheat Menu In the Ink Preheat menu you will see Cyan Preheat Yellow Preheat Magenta Preheat and Black Preheat Go into first preheat function and adjust the value to 4 and press OK Continue this with the three remaining preheat functions 2 Slow the carri
18. Guide To clear the error turn the printer off and then on again Press Utility Service Menu Cartridge Info to determine the cartridge for which the error message is displayed Press Access Car tridges to move the carriage to the position which allows replacement of the ink cartridges Check to make sure you have ENCAD NovaJet PRO 600e cartridges installed in each position that they all contain the same type of ink i e GA GS or GO and all cartridges are installed properly Install new cartridges if necessary F 2 Error messages Glossary G baud rate bit buffer calibration carriage axis Centronics configuration dpi handshake inkjet ink reduction interface cable media monochrome orientation palette paper axis parallel interface The rate of data transfer bits per second between the computer and printer The smallest unit of digital information used by a computer or printer The part of the printer s memory that is used for receiving and processing plot files The procedures to adjust the ink cartridge alignment and line length accuracy The plot area measured parallel to the platen A standard parallel interface The way that the computer and printer are connected Dots per inch dpi the number of dots the printer lays down in an inch A method the computer and printer use to communicate The nozzle part of the ink cartridge A feature set through the control panel or driver
19. Load media then run a prime to assure that all jets fire See Priming for Car tridge Print Check in Chapter 2 of the User Guide Perform a color calibration See Appendix A of the User Guide If your printer fails during any of the above steps call your ENCAD distributor dealer or call ENCAD Technical Support Otherwise continue with the steps that follow 4 Send a sample print directly to the printer through the parallel port For example on a PC type copy b lt filename gt rtl Ipt1 If your computer is running on a network login and copy the sample file to the printer over the network If steps 4 or 5 fail repeat them using another computer If any of these steps fail your printer may not be correctly connected to your computer and or network Contact your network administrator or your ENCAD dealer Otherwise continue with the steps that follow Print directly to the printer from several software applications If you are networked login and try printing from several software applications If steps 7 or 8 fail repeat them using another computer or remove from the network and test standalone NovaJet PRO 600e User s Guide If one application fails but others print successfully that can indicate a problem with a specific software package Call technical support of the failed product If all the applications fail determine what they have in common for example a RIP box or Windows driver Call technical supp
20. ON and you have your parallel cable IEEE 1284 attached between the parallel port on the printer and the parallel port on the host computer 2 Froma DOS prompt type GO xxxx ROM and press lt ENTER gt Note For NT systems click on Start Programs Command Prompt At the DOS prompt go to the location of the ROM file Then type PRINT D LPT1 XXXX ROM and press Enter Approximately 20 40 seconds later a single beep should be heard indicating the download was successful After a one second delay the printer will automatically reboot The printer should come up normally Verify the new firmware revision by sequencing through Utility Menu Service Menu About menu 3 If multiple beeps are heard reboot printer and reseat parallel port connection Resend the ROM file to the printer l 6 Troubleshooting NovaJet PRO 600e User s Guide For Macintosh 1 Ensure the printer is turned ON and you have your ImageWriter II cable RS422 232 attached between the serial port on the printer and the serial port on the host computer 2 Place the xxxx ROM file in the Spool folder on the Mac and run the spooler You don t need the GO EXE application Approximately 20 40 seconds later a single beep should be heard indicating the download was successful After a one second delay the printer will automati cally reboot The printer should come up normally Verify the new firmware revision by sequencing through Utility Menu Service Menu Abo
21. about the latest offerings check ENCAD s website at www encad com or call your supplies dealer Photo Paper Use with Photo Printing mode only This photographic based media is excellent for posters photo realistic images and framed art Renderings benefit from quality output with this paper It is also ideal for client courtroom or marketing presentations as well as point of purchase signs Choose the weight and finish appropriate to your project QIS Photo Gloss 7 mil QIS Photo Semi Gloss 7 mil Gloss and Semi Gloss Papers Use with Photo Printing mode only When a thinner base is acceptable for your project you can choose QIS Gloss and Semi Gloss papers have the same coating as photo papers but on a thinner base for a more cost effective solution QIS Gloss 4 mil QIS Semi Gloss 4 mil Matte Paper Premium and Specialty matte offer brilliant colors minimal color bleeding sharp lines and edges Both papers are ideal for images with medium to light color fill such as maps mechani cal or architectural renderings PC board layouts and presentation flip charts QIS Premium Matte 100 gram Rolls only This paper produces high resolution no bleed output with no strikethrough for medium color fill and minimal cockle H 2 Ordering supplies NovaJet PRO 600e User s Guide QIS Specialty Matte 3 mil Rolls only Excellent for preliminary or working drawings of CAD designs renderings maps or presentation graphics
22. and replace the service station if necessary X X Good Damaged Replace service station Dry the service station and replace it putting the left side in first Make sure the release tab re latches Press Utility Access Cartridge to return the carriage to the service station 4 8 Printer maintenance and storage NovaJet PRO 600e User s Guide Maintaining the NovaPrime The NovaPrime is an accessory used to fill ink lines when reservoirs are installed and to clear clogs in cartridges It is battery operated and uses 4 AA batteries D gt To replace the battery 1 Remove the screw at the end of the unit and open the NovaPrime 2 Note the orientation of the battery pack Pull it out and replace the AA batteries gt To clean the NovaPrime Clean the NovaPrime with distilled water and a lint free cloth to remove ink Thoroughly wash the ink bottle and allow to air dry Preparing your printer for transport or storage If you need to take your printer out of service for example to ship it to another location or to send it to a repair depot do the following e Remove the ink cartridges and store them in a cartridge garage away from direct light and heat e Remove the ink reservoirs e Wash out the service station Returning the printer for service If for any reason you need to return your printer to ENCAD for service you must remove the cartridges ink reservoirs and purge the ink supply lines
23. and saving user settings Print Mode Menu User Setup Menu Paper Option Menu Ink Option Menu Se Serial Comm Menu Exit Print Mode Menu direction Paper Option Menu User Setup Menu Ink Option Menu Serial Comm Menu Exit Print Mode provides access to options for setting ink reduction ink preheat dryer on off and dry time provides access to options for setting communications parameters returns to the main menu amp Color Mode Quality Mode Dots per Inch Print Passes Carriage Speed Print Direction Exit Color mode Quality mode Dots per inch Print passes Carriage speed C 4 Menu Tree provides access to a further menu to select color default monochrome or grayscale printing provides access to a further menu to select the print mode provides access to a further menu to select print resolution 600 default or 300 dots per inch provides access to a further menu to select 1 3 4 6 default or 8 print passes More passes better quality provides access to a menu for choosing carriage speed in a range 1 10 Default 5 NovaJet PRO 600e User s Guide Print direction provides access to a further menu to select whether the printer will print in bi default or uni directional printing one direction Exit returns to the Setup menu Paper Option Menu Supply Type Auto Cut Media Standard Save Media o Margins Auto Wipe Auto Load Delay Ex
24. avoid the possibility of contamination gt gt To install tube needle assemblies and prime delivery lines 1 Snap the tube needle assembly connec tor into the fitting on the carrier Insert the needle into the small hole on the NovaPrime There are two connectors for each cartridge one is blue and the other is gray Be sure that the tube needle assembly is plugged into the same color connector as the ink reservoir 2 8 Getting Started NovaJet PRO 600e User s Guide 2 Press the button on the NovaPrime to activate the vacuum and draw ink from the reservoir into the needle 3 When ink is visible in the NovaPrime sight tube remove the cartridge needle from the NovaPrime and quickly insert it into the hole in the top of the ink cartridge Be sure the needle is tightly connected by turning the fitting clockwise until finger tight 4 Gently tighten the fitting about 1 4 turn to prevent air leaks Do not overtighten Wait 20 seconds for the pressure to stabilize 5 Remove the cartridge from the carriage and remove the blue tape from the jet area of the cartridge CAUTION Do not tilt the cartridge up higher than a 30 degree angle This could cause the cartridge to lose pressure m Z o gt JI m iw 6 Rotate the cartridge one complete revolution counterclockwise to ensure that there are no twists in the ink delivery line Check for ink on the jet plate Continuous bleeding of the jet plate in
25. best printing results A loupe is provided in the accessory box to help you check the prints Getting Started 2 13 NovaJet PRO 600e User s Guide Color calibration aligns the inkjets of the cartridges to each other Misalignment can result from small tolerance variations in cartridges during manufacturing and from cartridge alignment in the printer Color test patterns let you check the horizontal and vertical alignment values and adjust them for the best printing results A loupe is provided in the accessory box to help you check the prints You should perform Color Deadband Compensation before perfoming Color Calibration Perform Color Deadband Calibration and Color Calibration each time a cartridge is replaced with a different cartridge If you remove and reinstall the same cartridge only Color Calibration needs to be performed gt gt To perform color deadband compensation 1 With paper loaded press Utility Calibration Menu Color DB Test The test patterns print as shown below yyy yy feted itt yt l ht Ce edd EEE i yh 100 92 84 76 G8 2 FAST K 44 C 52 M 52 Y 52 SLOW 1 2 For each color examine the vertical lines and select the straightest lines Note the compensation number at the bottom of the lines you selected 3 Existing compensation values are printed in the lower right corner of the test pattern If any of these differ from the values you selected enter new compensation values by pressing th
26. dots per inch is equal to 16 000 divided by 600 What all this means is There is a limit of 26 66 for vector data in Windows 95 For raster images the limit is 54 61 It should also be noted that this limitation is only because of the GDI limitations ENCAD printers do not have this limitation Length limitations are a function of software or RIP parameters Any conflicts that do not use the GDI interface should be directed to the software vendors These limits are imposed by the Windows 95 Graphics Device Interface The limitation of 26 66 is based upon a 16 000 pixel limit for a vector The printer has a resolution of 600 Dots Per Inch DPI To find the largest size divide 16 000 by 600 to get the size in inches 26 66 The limitation of 54 61 is due to the size of the digital word that is sent between the application and the driver This word is 16 bits long The maximum positive value that can be placed in a 16 bit word is 32 767 Therefore by dividing 32 767 by 600 we get 54 61 Many Windows applications limit the maximum print size to C or D size due to the way that they map their internal coordinate system to memory Some applications which limit maximum print size are listed below Microsoft Word 22 x 22 Micrographx Designer 68 maximum Lotus 123 17 x 22 Ashlar Vellum 101 maximum Microsoft Project 36 x 61 Adobe PageMaker 42 x 42 QuarkXPress 48 x 48 CorelDRAW 30 x 30 TIFF files are li
27. durability will likely develop over time Chemical compatibility between inks made for a specific head technology and medias is a key and often overlooked ingredient to print quality Cartridge Preparation and Alignment The single most overlooked factor in image color accuracy and quality is cartridge alignment Even if you carefully control factors 1 though 8 a printer with poor cartridge alignment or unmaintained heads can severely deteriorate image quality Cartridge maintenance and alignment are key to producing images that exhibit the best of what a printer is capable of Printer wiping stations must be kept clean so that heads stay clean Cartridges need to be aligned and checked to be sure that all nozzles are working properly Use a loupe to evaluate the registration of test patterns to achieve the best possible accuracy Whenever you adjust move or replace a cartridge take the time to realign the cartridges Alignment errors of a single pixel or single digit in the alignment process will affect both color and image quality Introduction 1 9 NOILONGOWLNI NovaJet PRO 600e User s Guide This page is intentionally blank 1 10 Introduction Getting started 2 This chapter gives you details on setting up your printer and using the functions available on its panel Before you start be sure that e all packing materials have been removed from the carriage e the power cord is plugged in e you have connected your printer
28. ensure that you are using the scanner s true optical resolution not its interpolated resolution Scanning at the highest optical resolution 300 dpi is better than scanning at the scanner s highest interpolated resolution 600 dpi Post Scanning Color Correction and Sharpening All scanned images even those scanned on expensive drum scanners must be color corrected and sharpened before using them for a large format inkjet print If you are using a service bureau for scanning images their scanner operator will usually do this as part of the scanning fee However you should always check the image before using it Although the process of color correction and sharpening are more detailed than can be explained within this document the following outline will give you a good grasp of what is required Introduction 1 7 NovaJet PRO 600e User s Guide Color Correction all scanners give the image a slight color cast during the scanning process This happens because all light sensing devices have a slight bias The easiest way to correct most of this color cast is to use a function such as Auto Levels in PhotoShop This function finds the whitest pixel and the darkest pixel in an image and distributes all colors in between This works well on 75 of all images that are properly exposed In very dark night scenes or in very white snow background scenes Auto Levels does not work properly and the correction must be made manu ally using histogram adjus
29. is closer to a lossless compression 2 Original Image Clarity and Color The quality of the original photograph transparency or digital file plays a key role in final print quality as this is where the clarity and color of the image is created If the original photographer took a picture that was not in focus or was fuzzy for any reason sharpening or after effects cannot correct it and a poor inkjet print will result Differences in film speed grain or develop ing process can also affect quality of prints If the image was too dark or too light color correc tion cannot correct it and a poor inkjet print will result The axiom of garbage in garbage out applies to all printing including inkjet printing Companies that utilize a lot of photography for large format inkjet printing should check for focus by using a loupe If you have a good in focus original you can maintain the image quality throughout the entire process 1 6 Introduction NovaJet PRO 600e User s Guide Scanner Type How you get the original image into the computer is important to the overall printing process as scanner quality varies greatly Using a scanner that meets the requirement of the overall print quality is essential to have enough color fidelity and edge clarity An image scanned with a low end scanner will lose detail clarity and color It is important that you understand what type of image quality is required for your print and use the right
30. is ee damaged contact your authorized ENCAD Jet Area distributor dealer for return replacement of the defective cartridge C To install the ink cartridges Donot touch the jet area or the flex contact area of the ink cartridge Work with only one ink color at a time to prevent contamination 1 With printer power on press Utility Access Cartridges to move the carriage to the position which allows replacement of the ink cartridges Getting Started 2 7 m Z o gt JI m iw NovaJet PRO 600e User s Guide 2 Cartridges are prefilled and preprimed Remove the cartridge from the sealed bag and remove the shipping cap 3 Install it bottom first into the correct slot on the carrier DO NOT REMOVE THE BLUE TAPE FROM THE JET PLATE Tilt the cartridge up until it clicks into place Make sure the cartridge is frimly seated Priming the ink delivery lines Sight Tube After filling the ink reservoirs you will need to prime each of the four ink delivery lines to establish ink flow through the lines The NovaPrime is provided for this purpose Be sure it has batteries in it before continuing This procedure needs to be done the first time you set up the printer and whenever ink cartridges are replaced It is not necessary when refilling the reservoirs When filling more than one color of ink be sure to thoroughly rinse and wipe any excess ink from the NovaPrime before working with the next color to
31. limits of your creativity 1 2 Introduction NovaJet PRO 600e User s Guide GS Graphic Standard QIS Inks give SWOP you high quality photo realistic images Your Be oe nk indoor signs posters banners and backlit graphics will leave a lasting impression You also get superb image quality when you combine these inks with Quality Imaging Supplies QIS Media guaranteed The GS QIS Ink color gamut comes very close to SWOP Standard Web Offset Printing for press quality color graphics versatility and easy color calibration GO Graphic Outdoor QIS Inks bring SWOP an entirely new level of color and image GO lais Ink quality to the outdoor graphics industry and offers complete compatibility with industry standards Getting consistent inkjet quality for outdoor applications requires a carefully coordinated approach the Graphic Outdoor Matched System Inks media and laminates are all scientifically matched to each other and to your printer NOILONGOUWLNI saring for your ink and cartridges Handle cartridges only on the plastic areas Touching the copper electrical interconnect or the inkjets can damage the cartridge e Be sure the ink in the cartridges matches the ink in the reservoirs e Do not mix inks e Do not shake ink refill containers e Store ink and cartridges in the same environment as the printer whenever possible e Removing cartridges may result in loss of negative pressure and cau
32. loading is covered in Chapter 2 Media standard When you create an image you determine its size at the computer It s important that you know the size of the image and load the appropriate size media because the printer automatically defines the print area based on the loaded media s width Be sure that the media you load is wide enough to accommodate the image If extra length is required use roll media If the media is smaller than the image the image may be truncated Minimum media width is 11 gt To choose the media standard 1 Press Setup Paper Option Media Standard 2 Choose the size of media you are loading 3 Press OK Printer Options 3 5 NovaJet PRO 600e User s Guide The tables which follow provide details on the media sizes and maximum printing areas for rollfeed and sheet media Media Sizes and Maximum Printing Areas for Rollfeed Media Paper Size Normal Print Area Expanded Print Area GRAPHICS U S OFFSET 19 0 x 25 0 17 8 x 23 8 18 6 x 24 6 20 0 x 28 0 18 8 x 26 8 19 6 x 27 6 22 0 x 26 0 20 8 x 24 8 21 6 x 25 6 23 0 x 35 0 21 8 x 33 8 22 6 x 34 6 24 0 x 29 0 22 8 x 27 8 23 6 x 28 6 25 0 x 38 0 23 8 x 36 8 24 6 x 37 6 26 0 x 38 0 24 8 x 35 8 25 6 x 37 6 27 0 x 39 0 25 8 x 37 8 26 6 x 38 6 30 0 x 42 0 28 8 x 40 8 29 6 x 41 6 32 0 x 44 0 30 8 x 42 8 31 6 x 43 6 35 0 x 45 0 33 8 x 43 8 34 6 x 44 6 36 0 x 45 0 34 8 x 43 8 35 6 x 44 6 40 0 x 50 0
33. meets the specifications of IEEE 1284 Check your electrical connections From your software application print to a file and send the file to the printer in DOS using the DOS Copy command At the DOS prompt type COPY b filename portname LPT or COM port Alternately use the GO EXE program To print the file type GO filename This program is supplied l 2 Troubleshooting NovaJet PRO 600e User s Guide on your Utilities disk and can also be downloaded from the ENCAD BBS Slow printing under Windows Windows applications naturally print slower than DOS applications Be sure the Windows Print Manager is turned OFF Takeup roll doesn t turn Be sure the paper feed option is set to Takeup Takeup roll doesn t stop turning Check that the take up sensor is not blocked There should be nothing between the take up sensor and media Automatic cutter doesn t work or tears the paper Make sure the Auto Cut option is set to ON Make sure Media Supply Type is set to Roll Make sure the cutter is properly installed See Installing the Cutter in Chapter 2 TURN POWER OFF and clean the inside of the black belt using alcohol and a lint free cloth Push the carriage back and forth to access all areas of the belt Manually push the carriage all the way to the left to force the cutter to drop Turn power on If the cutter is worn replace it You should replace the cutter after every 200 plots more or less depending on the type of media
34. network link between the print server and print client is set up correctly If the message says the system is alive the network is functioning The message also tells you that either a naming service or the local etc hosts file has trans lated the host system name entered into an IP address If it hasn t you must enter the IP address If you get a not available message check the following NovaJet PRO 600e User s Guide e How is NIS or NIS set up at the site e Do you need to take additional steps to allow the print servers and print clients to communicate with each other e If your site is not running NIS or NIS have you entered the IP address for the print server in each client s etc hosts file and entered all print client IP addresses in the etc hosts file of the print server e Check that the port monitor is configured correctly on the print server e Check that the network listen services are registered with the port monitor on the print server 3 Check the LP print service On both the print server and print client make sure the LP print service is running On both the print server and client make sure the printer is accepting requests On both the print server and print client make sure the printer is enabled to print requests On the print server make sure the printer is connected to the correct serial port On both the print server and print client make sure the printer is configured proper
35. receptive side The sheets are notched to help you orient them correctly To assure that you print on the correct side be sure that the notch is in the upper right corner when you feed the sheet into the printer NOILONGOWLNI Handle with care Handle your media carefully to avoid creases scrapes and tears Avoid crushing or damaging roll media edges Wear cotton gloves Film based and photographic paper based media are susceptible to absorbing skin oils Fingerprints on the media prior to printing may result in visible fingerprints after ink is applied Choose the correct printing mode There are five printing modes giving you freedom to tradeoff drawing quality and speed When printing heavier renderings maps or art graphics choose one of the enhanced printing modes Use the right software The quality of the software driver or the RIP can be very important especially when printing continuous tone images or 3D renderings Error diffusion or stochastic screening algorithms can yield photo like images even when these images are scaled to full size Software without advanced imaging features may produce images which are grainy when enlarged Nine Factors that Affect Print Quality Understanding all the factors that contribute to print quality is the only way to ensure perfect printing each and every time This section details nine important factors by controlling them you can achieve the very best print quality possible Most im
36. s menu tree The use of the options is explained in Chapters 2 3 of this guide In the figures that follow items in italics indicate that selecting the option gives access to further options Items in bold are the default option Main menu at a glance Main Menu Load Media Cut Pause Reset Feed Media Menu Forward Backward Setup Menu Print Mode Menu Paper Options Menu User Setup Menu Ink Option Menu Serial Comm Menu Exit Utility Menu Prime Access Cartridge Color Calib Menu Calibration Menu Display Settings Print Settings Service Menu Exit NovaJet PRO 600e User s Guide Load Media Cut Pause Reset Feed Media Setup Menu Utility Menu LOAD MEDIA CUT FEED MEDIA PAUSE RESET SETUP UTILITY Feed media menu moves media into or away from the platen cuts media provides access to further options for moving the media forward or backward provides access to further options for canceling print jobs reinitializing the printer or examining the job clears the print buffer When cancelling a print first remove it from the computer s print queue then press the Reset button on the printer provides access to further submenus for setting printing options provides access to further submenus for calibration and other functions Forward Backward 6 6 Exit Forward advances media toward the front of the printer Backward moves media toward t
37. scanner to achieve it NOILONGOWLNI Traditionally drum scanners are ideal for retaining the best edge definition and color depth If the original image is poor an expensive drum scan may be a waste of money Almost all service bureaus use drum scanners Flatbed scanners require an optional transparency adapter to scan transparencies Scan Resolution Scanning the original at low resolution will degrade the large format inkjet print quality Scanning at resolution which is too high slows down the RIP and adds no quality to the image Consequently choosing the right resolution for the output print size and thus the amount of scaling needed after scanning will determine what the optimum resolution is for each image The quality of the image you would like to produce is determined by the the final output size and the file size For example if you want output a 36 x 36 image the file size will be approximately 24MB for a fair good quality image 75dpi 43MB for a good very good quality 100 dpi and 97MB for an excellent quality 150 dpi print Your service bureau can help you determine the optimum resolution to scan your image based on the size and quality of the image you would like to print DO NOT USEINTERPOLATED RESOLUTION OF YOUR SCANNER TO COMPUTE IMAGE SIZE Most 300 dpi scanners can interpolate or imitate 600 dpi scanning This is really not really scanning at 600 dpi and will degrade the image quality When scanning
38. shaft Keep it clean using a clean cloth and rubbing alcohol The table that follows identifies periodic cleaning which you can perform to keep your printer in top operating condition Cleaning Agent Immediately Any clean up ink spills Distilled water Daily as needed Service station seals and wipers Distilled water Monthly Slide shaft Isopropyl alcohol Encoder strip top and bottom Distilled water Cartridge jet area Distilled water Semiannually External areas Distilled water Twice a month Pinch rollers and lower drive Isopropyl alcohol rollers moistened cloth Other Cid G When a cartridge is changed Cartridge dimples flex driver Isopropyl alcohol or there is a problem with the cables prime Materials to use for cleaning e sopropyl alcohol industrial grade e Lint free soft cloth paper wipe e Dry lint free cloth e Cotton swabs Ultrasonic cleaner if available e Distilled Reverse osmosis water purified water e Canned compressed air Components to annually inspect The following components should be cleaned and inspected for damage on an annual basis and replaced if necessary e Carriage belt e Service station seals and wipers e Trailing cable e Cutter 4 6 Printer maintenance and storage NovaJet PRO 600e User s Guide Cleaning the ink cartridge jet plate The ink cartridges may require occasional maintenance when used in low humidity If repeated priming doesn t unclog the
39. the selection you want displays press the button for the option and press OK Depending on the type of menu you can return to the previous menu level by pressing the OK or Exit button Press Exit consecutively to return to the main menu Press the Cancel button to restore the previous setting and exit the menu Setting the language Your printer can display menu items and messages in English German French Italian Portu guese Spanish Korean Japanese and simplified and traditional Chinese cm To choose a language 1 Press Setup User Settings Language and the button for the language you want 2 Press OK Loading media You can use either roll media or cut sheets the default is roll media To ensure straight paper loading and to avoid skewing be sure to hold the media parallel to the platen line Use the load lines on the platen as a guide to correctly load media The printer includes sensors which detect the presence of media and activate the feed and take up mechanisms The roll media core must have an inside diameter of 2 and the roll media maximum outside diameter of 6 If your media core has an inside diameter of 3 use the core adapter included If you plan to store prints on the take up roll you may want to have extra cores available They can be ordered from your ENCAD supplies dealer 2 2 Getting Started NovaJet PRO 600e User s Guide IMPORTANT Depending on the model the printer can use media up to 60 wide
40. to your computer using either a parallel EEE 1284 or ImageWriter II serial cable or network controller e the printer is turned on before attempting to print e driver software and color links are installed Refer to the Readme files on the driver CDs provided with your printer Details on using the drivers are contained in the PC and Mac Connectivity Guide e m Ca a Z o gt JI m iw Cartridge carrier Control panel Feed sensor Take Up sensor Ink reservoirs eer Ink reservoir cover Dryer assembly Takeup roller Feed roller Using the control panel The control panel at the right side of the printer includes eight buttons and a display which indicates modes and settings An overview is provided here so that you can load media and cartridges Details on menu options are included in Chapter 3 NovaJet PRO 600e User s Guide The menu tree in Appendix C summarizes all the printer modes and their functions Printer control panel LOAD MEDIA FEED MEDIA CUT SETUP PAUSE UTILITY RESET Two types of menus are displayed action menus provide a list of additional menus or immediate tasks to perform Selection menus let you view and modify values Choosing menu functions To select a function press the button adjacent to the function displayed The display will list options available for the selected function Press the Next Option or Prev Option buttons to view the selections When
41. when a print request is received i e image data prime etc In addition to cartridge recognition the printer automatically performs tests on the cartridges and uses the information to improve image quality monitor cartridge life and update the user with system status Some tests are performed between prints and require no user input while others require user input Cartridge related error messages are listed Appendix F of the User Guide To clear a cartridge related error press Access Cartridges to move the carriage to the position which allows replacement of the ink cartridges Check to make sure you have ENCAD Novajet PRO 600e cartridges installed in each position that they all contain the same type of ink i e GA GS or GO and all cartridges are installed properly Install new cartridges if necessary Getting Started 2 15 NovaJet PRO 600e User s Guide gt To clear cartridge recognition error 1 Press Access Cartridges to move the carriage to the position which allows replace ment of the ink cartridges Verify that four ENCAD NovaJet PRO 600e cartridges are installed Replace any invalid cartridges Press OK If the problem has been corrected the printer will proceed with the print request If the problem remains the printer will beep Pausing the printer To pause the printer while printing press the Pause button Press it again to resume printing Canceling a print To cancel a print first send a cancel
42. 1 B Installing additional memory B 1 C Menu tree 0 eee eeeeeeeeceeeeeeeeeeeeeetaeeeees C 1 D Technical information s es D 1 E Serial Cable cceeeceeeeeeeeeeeeesneeeees E 1 F Error messages rn F 1 Gi GIOSSAl yi A G 1 H Ordering Supplies cceeeeeeeees H 1 Troubleshooting 00 0 2 eee eeeeeeeeeeeeeeeeeees l 1 Index Introduction 1 This user guide covers the NovaJet PRO 600e printers 2 J O o P O Z NovaJet PRO 600e printers are wide format color inkjet printers that give you professional quality output with all the brilliance and gloss of liquid ink For signmakers service bureaus photographic services creative and business professionals ENCAD printers let you experience the value of exceptional graphics quality The NovaJet PRO 600e printers cut hours of produc tion time while giving you the dramatic impact of high fidelity images NovaJet PRO 600e printers are being used for many types of printing needs e Posters e Banners e Exhibits e Signs e Packaging prototypes Displays e Imposition proofing e Point of purchase e Fine art Printing with NovaJet PRO 600e printers The NovaJet PRO 600e wide format inkjet printers lets you create printed pieces the length of a roll of media 100 or more Only Extreme Color Printing combines the technical sophistica tion of the NovaJet series with the unique qualities of ENCAD QIS inks and media which includes co
43. 5 print mode options choosing 3 1 print passes 3 4 printer information accessing 4 8 printer options 3 1 printing mode choosing the correct mode 1 5 printing the printer settings 3 1 Index 2 Q U quality mode 3 4 user settings quality printing factors 1 5 defining 3 10 use a previously saved 3 11 R utility menu C 8 refilling ink cartridges 4 2 reservoirs X replacing 4 3 XY calibration A 2 resolution D 1 returning the printer for service 4 8 RIP color profile 1 9 roll media loading 2 3 RS 232 cable H 1 S save media 3 9 scan resolution 1 7 scanning 1 7 serial communications parameters setting H 2 service station cleaning 4 6 setup menu C 3 sharpening an image 1 8 sheet media loading 2 5 SIMM installation B 1 standard features D 1 storage 4 1 storage environment D 1 storing the printer 4 8 T take up system using 2 3 technical information D 1 transporting the printer 4 8 XY calibration test pattern A 3
44. 619 452 4350 International users should contact their local dealer or distributors General Operating Safety The use of a lt HAR gt cord set rated 10A 250VAC with the proper plug configuration for the country where the device will be used is required for continued safety compliance Ein harmonisiertes lt HAR gt Netzkabel min 10A 250V mit dem vorgeschriebenen Netzstecker fiir das entsprechende Land in dem das Ger t installiert wird ist unbedingt notwendig fiir die elektrische Sicherheit El uso de cable poder lt marcado HAR gt capacidad de 10A 250V con el enchufe apropiado para el pa s donde se use el producto es requerido para acatamiento de seguridad el ctrica L emploi d un cordon surmoul lt HAR gt estim 10A 250V CA avec la configuration de la fiche convenable pour le pays o l appareil sera utilis est exig pour la conformit la s curit continu e Other reference materials In addition to this User Guide the following additional guides are included with your printer Quick Start Tells you how to assemble and install the printer s hardware Software Drivers Readme files on the driver CD ROM contain information for installing and using the various drivers and utilities on the CD ROM Manual conventions 5 gt Indicates a procedure for you to follow in order to perform a specific function Read the accompanying explanatory text before following the step by step procedure
45. Dry time provides access to a further menu to select the dry time in the range of 0 seconds default to 60 minutes When enabled the printer waits the selected amount of time after printing before cutting the media or advancing to the next print Exit returns to the Setup menu Baud Rate Data Bits Parity Bit 6 Exit Baud rate Data bits Parity bits Exit provides access to a further menu to select the baud rate 9600 default 19200 38400 provides access to a further menu to select 7 or 8 default as the data bit provides access to a further menu to select parity None default Even Odd returns to the Setup menu Menu Tree C 7 gt T U m zZ m n NovaJet PRO 600e User s Guide Utility menu at a glance Bold indicates the default Utility Prime Access Cartridge Color Calib Menu Calibration Menu Use Calib XY ON off Paper Axis Test Color Db Menu Paper Axis 32 00 34 00 Open Jet Menu Display settings Print settings Service menu Servo PWM Test Servo Cycle Test Accessory Menu Carriage Test Color Test Continuous Test Exit tech support only C 8 Menu Tree NovaJet PRO 600e User s Guide Utility menu Bold indicates the default Prime Access Cartridge Color Calib Menu J Calibration Menu Display Settings Print Settings Service Menu Exit Prime Access Cartridge Color Calib Menu Calibration Menu Displ
46. Remove cap from the bottle Make sure the ink color and type matches the reservoir and pour in the ink Do not put more than 375 ml of ink in the reservoirs or fill more than 1 2 from the top of the reservoir Be sure to use the same type of ink i e GA GS or GO in all the reservoirs and ink cartridges Be sure there is no excess ink on the reservoir cap Replace the cap on the reservoir being careful not to over tighten it 4 Acomplete second set of plumbing is provided with color coded quick connect fittings for changing to another type of ink Be sure that each reservoir is con nected to the same color fitting The printer is designed to use only ENCAD PRO 600 series 208 jet cartridges It is not compatible with NovaJet NovaJet PRO or NovaJet PROe cartridges Use of other cartridges may damage the printer and or prevent it from printing Be sure all cartridges and reservoirs use the same ink type i e PRO 600e series GA GS or GO Note Visually inspect each cartridge before installing it Make sure the blue tape is intact on Cartridge the jet area of the cartridge Do not remove the Flex Recognition tape at this time as the cartridge could leak The Contact Chip tape will be removed later after negative pressure Area has been established by priming the ink delivery lines Inspect the IC chip on the cartridge Make sure it is secure and in approximately the location shown on the following figure If any cartridge
47. See Supplies Change the Print Mode option to photo See Print Modes in Chapter 3 Prime clean calibrate or replace cartridges Set wiper function to off Adjust cartridge preheat as described in Chapter 3 Portions of lines are missing Prime clean calibrate or replace cartridges Clean service station clean cartridge again repeat prime Clean carriage flex cable and cartridge electrical contacts repeat prime Do not use alcohol acetone or other cleansers Use a cotton swab moistened in distilled water Use tap water if distilled water is not available l 10 Troubleshooting NovaJet PRO 600e User s Guide Poor vertical or horizontal line quality Perform color calibration See Appendix A Data Transfer Printer doesn t generate a print Be sure your printer is connected to the port to which you are sending the file If you are printing over a network you will need to determine whether the problem is in the network Try connecting the printer directly to your computer and send the file again Parallel printing doesn t work Some UNIX workstations have difficulty communicating with the printer using a parallel connec tion Try connecting the printer to the network using a network interface box To ensure the highest quality and reliability of the data that is sent to the printers the IEEE standard 1284 parallel cable is required to be used when utilizing the parallel port on the printers This standar
48. See the Source Book for current media types Indoor signs Vinyl Outdoor signs and banners GO media and overlaminates be sure to use with GO inks Polyethylene Banner Reinforced Vinyl Tyvek Wet Strength Paper Water Resistant Vinyl Backlight displays Client courtroom or marketing presentations Photo realistic images Point of purc hase signs Posters Trade shows Backlit Display Photo Glossand Semi Gloss Premium Matte Specialty Matte Vinyl Ultra White Film Backlit Display GO media including Tyvek and Vinyl Colormaps Flip charts Renderings Art specialty Premium Matte Specialty Matte Canvas Check prints Working drawings Caring for your media Presentation Bond 24 Store media in its original packaging in a cool dry area until you are ready to use it The environ ment should be stable i e no extremes of heat and cold and non condensing humidity If conditions are outside the operating ranges recommended for the printer allow the media to acclimate in the operating environment for at least 48 hours before using it 1 4 Introduction NovaJet PRO 600e User s Guide If you remove a roll of media from the printer be sure to store it in a manner which keeps it clean and dust free Ideally you should return it to its original packaging for storage Print on the correct side Roll media is wound with the coated side out Cut sheet media has an ink receptive and a non ink
49. UT e SAVE MEDIA CALIB XY SELECT USER 8 SAVE USER 1TO8 UNITS SELECT ee METRIC LANGUAGE ENGLISH GERMAN FRENCH ITALIAN SPANISH PORTUGUESE JAPANESE CHINESE KOREAN dreset Jj o e DRYER DRY TIME a ii 0 20 60 00 BAUD RATE 19200 38400 PARITY BIT EVEN ODD DATA BIT CE SUPPLY TYPE TAKE UP SHEET ROLL LCD CONTRAST O DEADBAND SLOW DEADBAND CYAN VERTICAL MAGENTA VERTICAL YELLOW VERTICAL 0 x CYANHORIZONTAL JOP 9 MAGENTA HORIZONTAL 0 YELLOW HORIZONTAL PAPER AXIS 3 2 Printer Options NovaJet PRO 600e User s Guide COLOR MODE MONO GRAY QUALITY MODE DRAFT PRODUCTION NORMAL USER DOTS PER INCH 300 PRINT PASSES E 1 3 4 8 CARRIAGE SPEED il B PRINT DIRECTION AUTO LOAD DELAY 1 12 ae MEDIA STANDARD US ENGR US ARCH ISO A MET ALL US ALL GRAPHICS MET OVER A ISO B SPECIAL MARGINS NORMAL EXPANDED AUTO CUT ee SAVE MEDIA CALIB XY SELECT USER 8 SAVE USER 1TO8 UNITS SELECT ee METRIC LANGUAGE ENGLISH GERMAN FRENCH ITALIAN SPANISH PORTUGUESE JAPANESE CHINESE KOREAN dreset Jj o e DRYER DRY TIME a ii 0 20 60 00 BAUD RATE 19200 38400 PARITY BIT EVEN ODD DATA BIT CE SUPPLY TYPE TAKE UP SHEET ROLL LCD CONTRAST O DEADBAND SLOW DEADBAND CYAN VERTICAL MAGENTA VERTICAL YELLOW VERTICAL 0 x CYANHORIZONTAL JOP 9 MAGENTA HORIZONTAL 0 YELLOW HORIZONTAL PAPER AXIS
50. User s Guide for NovaJet PRO 600e Printers Americas Edition P N 210131 2 Rev C text P N 210636 1 Copyright ENCAD Inc 1998 NOVAJET ENCAD and Quality Imaging Supplies are trademarks of ENCAD Inc Macintosh is a trademark of Apple Computer Corp Other trademarks are the property of their respective owners Except as provided below no part of this manual may be copied or distributed transmitted transcribed stored in a retrieval system or translated in any human or computing language in any form or by any means electronic mechanical magnetic or otherwise or disclosed to a third party without the express written permission of ENCAD Inc 6059 Cornerstone Court West San Diego CA 92121 U S A Certain manuals are distributed by ENCAD in an electronic format on CD ROM or over the internet The registered user of an ENCAD product whose manuals is distributed in this fashion may print one copy for their personal use only REVISION HISTORY Rev A April 1998 Rev B June 1998 Rev C July 1998 NovaJet PRO 600e User s Guide WARRANTY CLAIMS United States ENCAD Inc warrants its printers PRODUCT to be free from defects in workmanship and materials for a period of one year from the date of purchase In order to submit a Warranty claim please contact the ENCAD Help Desk at 619 452 4350 ENCAD reserves the right to make changes or improvements to Products without incurring any obligation to similarly a
51. ad to pen problems Refill the lines with ink if necessary Note You can manually compensate for clogged jets Refer to Chapter 2 for instructions 8 Dry all surfaces of the cartridge except for the bottom or jet area and the circuit plate Reinstall the cartridge and reprime Check the Prime test pattern and set the print mode as indicated on the test pattern print See Chapter 2 for instructions on interpreting the Prime test pattern You may also want to run the color test de scribed in Chapter 2 gt Z US nM om OZ D gt 36 m m Printer maintenance and storage 4 7 NovaJet PRO 600e User s Guide Cleaning the service station Ink and dust can accumulate in the service station causing poor print quality Depending on how frequently you print you may want to clean the service station daily using the following procedure 5 To clean the service station 1 Select Utility Access Cartridges to move the carriage away from the service station Raise the printer cover Locate the service station release tab at the right end of the service station base Move it gently to the left and lift to remove the entire service station assembly Wiper Rinse the service station and wipers with warm water Use cotton swabs to clean small spaces Inspect the seals and wipers Any damage to these parts can cause the cartridge jetplate to clog resulting in misfires Compare the wipers to the figure which follows
52. adjust the value to the measurement read on the scale gt T v m Z z m n Calibration A 3 NovaJet PRO 600e User s Guide This page intentionally blank A 4 Calibration Installing additional memory B Your printer is shipped with 32 MB of RAM and is upgradable to a maximum of 128 MB 64 MB per socket Additional memory helps to free the host computer more quickly Acceptable SIMM sizes Printer memory may be upgraded by installing 72 pin 70 nanosecond or faster SIMMs that are either 32 or 36 bits wide The printer does not use parity bits The SIMMs must not exceed a height of 2 inches 5 cm and must conform to JEDEC Std 21 C release 4 The printer will accept 4 MB 8 MB 16 MB 32 MB or 64 MB SIMMs Recommended SIMMs are ENCAD PN 210610 32MB SIMMS SIMM installation The SIMMs are located on the MPCB inside the right cover The MPCB comes with one SIMM slot empty and 32 MB RAM SIMM installed on the board The following procedures describe how to remove the right cover remove any currently installed SIMM s install new SIMM s and replace the cover You will need a 2 Phillips screwdriver to complete the procedures ALWAYS UNPLUG THE POWER CORD BEFORE BEGINNING To avoid static damage to the printer never touch the circuit board or its compo nents without first touching the bright metal portions of the printer Static damage is more likely when the relative humidity is low If possible wear a grou
53. age movement MAKE SURE POWER IS OFF BEFORE PERFORM ING THIS STEP Clean the top and bottom of the encoder strip using a cotton swab and distilled water let it dry completely approximately 30 minutes before trying to operate the printer Remove the cutter from the left side of the carriage and check it for visible damage Make sure cutter version 3 or newer is installed see the figure below Check the shaft for visible damage carriage moves back and forth on it during operation Clean the shaft with a lint free cloth and isopropyl alcohol let it dry completely before trying to operate the printer Check the belt for visible damage such as fraying and pieces coming off it Check the trailing cable cable that moves during printer operation for visible damage Check whether the idler assembly located at the left end of the belt moves freely Check whether it is cracked or broken l 4 Troubleshooting NovaJet PRO 600e User s Guide Cannot draw ink during initial siphon Check that the quick release fitting connection to the ink reservoir is secure Check whether contaminants have blocked the ink delivery lines If necessary flush the lines with distilled water then reprime Initial siphon cannot be established Check that ink reservoirs are full Check ink delivery system for leaks in the lines at the tubing connection and at the quick connect coupling to the reservoir If leaks cannot be stopped call Tec
54. age speed down to 5 or lower On the Main Menu press Setup Menu Print Mode Menu Carriage Speed In the Carriage Speed menu adjust the value to 5 or less and press OK If you are printing using software to control the printer you need to make these adjustments in the software 3 Put the printer in a bi directional mode On the Main Menu press Setup Menu Print Mode Menu Print Direction In the Print Direction menu adjust the value to BI and press OK If you are printing using soft ware to control the printer make these adjustments in the software Colors are not correct or sections of print missing Prime clean calibrate or replace cartridges Check ENCAD s WEB site or bulletin board and download the latest Windows drivers These drivers have calibrated color tables which act as a filter to your file and make the colors come out closer to what is on your computer screen If you are using a third party RIP contact the RIP vendor to determine whether they have updated their color tables to work with ENCAD inks Some RIP vendors that have already updated include EFI Amiable Yarc Vivid Image Pisa and Harlequin If the vendor s files are not yet updated use the ENCAD Windows drivers The Mac print utility provided with the printer already includes calibrated tables which work with NovaJet PRO 600e inks SADIGNAddV Troubleshooting l 9 NovaJet PRO 600e User s Guide Image is the wrong size Be sure the dpi setting 300 o
55. amining the paper axis test pattern Service Menu Bold indicates the default e Calibration Menu About e Diagnostics Menu Cartridge Info Demo Plot r Exit Calibration Menu Diagnostics Menu About Cartridge Info Demo Plot C 10 Menu Tree provides access to calibration options provides access to a further set of menus for performing diagnostics tech support only and for printing the color test provides information about the printer s firmware version BROM RAM and printer size provides information about the type and color of ink in each cartridge stall and the extent to which the cartridge is used i e 1 10 etc 100 indicates that the cartridge should be replaced When 256 is displayed the cartridge will stop functioning automatically prints a test file stored in ROM on the printer Use only under direction of technical support Technical information D MEDIATYPES Photo paper paper matte drafting films and specialty See Supplies section for details MEDIA ROLL PARAMETERS Inner roll core 2 and 3 Max outside roll diameter 4 and 6 Max roll width 60 42 54 photo gloss vinyl and matte only 50 36 24 RESOLUTION 600 x 600 dpi 300 x 300 dpi addressable STANDARD FEATURES Rollfeed with cutter Power feed and takeup 8 user savable settings Power PC 33 MHZ processor 208 jet ink cartridges 4 500 ml ink reservoirs 4 Two sets of ink lines 8 Ink p
56. artridges media that was stored in sunlight for 6 months and the humidity is 88 the standard color profile may not give the best result In this case a new color profile may need to be created Most professional RIPs today have this as an optional process If your RIP cannot make a change you can use an image editing program such as PhotoShop and re RIP the image Make sure your color profile delivers the colors and quality you need 7 RIP Diffusion Dither Patterns Images that are going to be printed on an inkjet printer are eventually divided into C M Y K and rasterized into dots using patterns that cause the eye to see a continuous tone image These patterns are called many things such as frequency modulated screening diffusion patterns dither patterns screen patterns etc There are various types of screening that are better for photo graphic images Stochastic screening was developed specifically for the CMYK process to avoid the problem of visually perceptible banding that occurs with other pattern types It does this by pseudo random placement of dots Variations of the stochastic strategy have evolved into even better patterns Each RIP manufacturer uses different names to describe its particular variation on the stochastic theme To get the best print quality make sure you are using the best possible diffusion pattern available from the RIP software you are using Also remember that a different diffusion pattern should be used for
57. ated canvas vinyl film paper and more These printers feature a continuous feeding ink system which uses 500ml reservoirs for each color so you never have to worry about running out of ink halfway through a big print job Before starting a print job just look at the transparent plastic reservoirs to check the ink supply When the ink supply is low just open the cap and refill In addition the printer features a dual ink system which makes fast work of switching from one type of ink to another The printers accept raster oriented data in the form of HP RTL format In this mode printing begins immediately after the first complete line of HP RTL data is received Depending on the software used millions of colors are possible yielding superb results for continuous tone images or 3D renderings NovaJet PRO 600e User s Guide If your applications do not support HP RTL there are several software utilities available to convert various raster file formats TIFF GIF BMP etc into HP RTL There are also more than 50 Raster Image Processors RIPs which convert Postscript or CGM to HP RTL When choosing a RIP or a file format converter for output to the printer make sure it has the features you need Contact your ENCAD distributor or dealer for an up to date listing Obtaining quality results You have probably seen a demonstration of your printer s capabilities or sample output If so you are aware of the superb color graphics which can b
58. ations which require vibrant colors and durability Media Sizes Media is typically available in the sizes listed below Call your authorized ENCAD media dealer for availability Cut Sheet Media Photo gloss 7 mil 1x17 18x36 24x36 Photo semi gloss 7 mil Gloss 4 mil x Semi gloss 4 mil x Clear film 4 mil X Ultra white film 4 mil Back lit film 5 mil H 4 Ordering supplies NovaJet PRO 600e User s Guide Roll Media on 2 diameter core Backlit Film 5 mil Canvas 20 mil Clear Film 4 mil Draft Matte 4 mil Gloss Clear Vinyl Overlam Luster Clear Vinyl Overlam Matte Clear Film Overlam X Matte Opaque Vinyl GO Opaque Bond 24 lb Photo Gloss 4 mil PER E ERRER EA ATTE gt lt 12 x lt KIKIKI K gt lt gt lt x lt x lt x lt KJK a P P PM P e PST OS OPS OS PS OX OOS Photo Gloss 7 mil Photo Semi Gloss 4 mil Photo Semi Gloss 7 mil Polyethylene Banner Premium Matte 100 gr Specialty Matte 3 mil Translucent Bond 18 Ib Tyvek Vellum 20 Ib Vinyl 3 mil w adh back X Water Resistant Vinyl X Wet Strength X White Film 4 mil X The outside diameter of the roll will vary depending upon the amount of media media thickness and media core diameter The standard is 4 inches outer diameter with a 2 inch core mx xX OX x lt x lt
59. ave settings for the following options e Cut On or Off e Auto Wipe On or Off e Print Mode e Media Standard e Monochrome or Color e Normal or Expanded Margins e Drying Time e Parity e Save Media On or Offs Baud Rate e Quality Mode e Dryer On Off gt To save user setup 1 Press Setup User Setup Save User 2 Scroll to the number for the user settings 3 Press OK 3 10 Printer Options NovaJet PRO 600e User s Guide C To use a previously saved user setting 1 Press Setup User Setup Select User 2 Scroll to the number for the user settings i e user 1 user 2 etc to use 3 Press OK Choosing a language Printer menus and options can be displayed in the following languages English German French Italian Portuguese Spanish simplified and traditional Chinese Japanese and Korean gt To choose a language 1 Press Setup User Setup Language 2 Choose the language to display 3 Press OK Choosing ink options Ink reduction Ink reduction lets you reduce the percentage of ink laid down by the printer This feature applies only to HPGL 2 format images vector based images and has no effect on continuous tone images It is especially useful for images with large amounts of printed area and helps to avoid bleeding or over saturating the media It does however change the appearance of colors so you may want to run a small test print C To set ink reduction 1 Press Setup Ink Option Ink Reduction 2 Choose a reduc
60. ay Settings Print Settings Service Menu Exit prints the prime pattern moves the ink carriage away from the service station for installing and replacing cartridges and the media cutter provides access to further menus for printing the color calibration test pattern and for entering values determined by examining the test patterns provides access to a further menu for calibration options and diagnostics displays information such as paper and page width and height on time and cumulative plot time prints information such as media size firmware revision RAM size and plot hours for use by ENCAD technical support only returns to the main menu Calibration Menu Bold indicates the default Use Calib XY Open Jet Menu Paper Axis Test Paper Axis Color Db Menu Exit Use Calib XY Paper Axis Test Color Db Menu provides access to a further menu in which you can set this function on or off prints the paper axis test pattern provides access to a further set of menus in which you can print the color deadband test pattern and set deadband velocity compensation for each cartridge Menu Tree C 9 gt T v m Z z m ep NovaJet PRO 600e User s Guide Open Jet Menu Paper Axis provides access to a further set of menus in which you can print the jet status pattern and set the compensation for jets in each cartridge provides access to a further menu in which to enter values determined by ex
61. bleshooting Troubleshooting Index NovaJet PRO 600e User s Guide A application software isolating a problem to I 14 area fills banding in I 11 B banding in area fills I 11 BBS I 16 bleeding I 8 C carriage axis failure I 3 jams I 3 characters misaligned I 9 colors incorrect I 10 print as monochrome I 8 colors wrong on intersecting lines I 8 cutter tears paper I 3 D dark characters I 9 data transfer I 11 display does not come on I 2 F flex cable I 6 I ink cartridges do not fire I 5 nozzles clogged I 5 ink smears I 9 ink spills on flex cable I 6 ink stops I 11 intermittent reboot I 2 Internet I 16 L line quality horizontal I 11 vertical I 11 lines jagged I 10 missing I 11 M Macintosh workstation drivers I 12 parallel connection I 12 problems connecting to I 12 Serial RS 232 connection I 12 N network printing problems I 12 P parallel Macintosh I 12 parallel printing doesn t work I 11 partial image I 10 partial print I 10 poor plot quality I 8 print from Unix I 12 not generated I 11 partial I 10 Print Quality I 7 print quality I 8 print sections missing I 10 printer settings lost I 6 printer will not turn on I 2 printing slow I 3 Windows I 3 printing doesn t start I 2 prints difficulty generating D or E size plots I 14 Q Quick List I 1 Plotter Problems I 1 R reboot intermittent I 2 S Serial Cable I 1 serial connection Maci
62. color calibration test patterns as described in the section on Aligning the ink cartridges which follows Printing the color test Printing the color test verifies a proper manual prime and that pressure is set properly gt To print the color test 1 Be sure media is loaded in the printer 2 Select Utility Menu Service Menu Diagnostics Color Test 3 Change the color test percentage to 100 and press OK The test prints 4 Verify that all bands print a solid pattern This indicates that the cartridges were properly primed If it doesn t print a solid pattern run the color test again 2 10 Getting Started NovaJet PRO 600e User s Guide Printing the prime pattern Before printing and at regular intervals during printing the printer wipes the ink cartridge jets at the service station This function is user selectable during printing or between prints Still ink cartridge jets can become clogged especially with prolonged exposure to the air or with non use Printing the Prime pattern helps to clear the jets and to check that the ink cartridges fire properly ENCAD recommends that you print the prime pattern daily to ensure the best possible print quality The printer includes a feature called Open Jet Detection and Compensation This feature helps maintain optimal print quality and gives you the confidence to print long unattended jobs During multi pass printing the printer will automatically compensate for jets found to be
63. d as they are already one generation removed from the original film Also because of the emulsion process of photo prints edge definitions tend to be lost Color prints can be used but they have to be of very good quality to produce acceptable scaled prints Digital photo files are newest image type Many are unacceptable for large format printing as they contain only a small fraction of the information contained in a film transparency For example most digital cameras can only create a 1 MB file This is not enough information for large inkjet prints A file must be at least 10 12 MB for a fair print and 30 50 MB for a good E size print see scanning section Only the best commercial digital cameras can achieve these files sizes Digital files from other sources such as CD stock photography are usually created from scanned transparencies so may be suitable for inkjet printing Check with the manufacturer to ensure that the images are at least 10 12 MB and were created from drum scanned transparencies The better CDs have images of 28MB or more stored in a TIFF format These are preferable for great quality prints If you use a file stored in PhotoCD format make sure you use the highest resolution available Images stored in compressed files such as JPEG LZW GIF etc can lose valuable data during the compression process Avoid images stored this way if possible If you have to use a compression file format for whatever reason use JPEG It
64. d rate is the data transmission rate in bits per second between your computer and the printer The Serial Communicaitons menu lets you select from the following baud rates 9600 19200 38400 gt To set the baud rate 1 Select Setup Serial Communications Menu Baud Rate 2 Choose the desired rate 3 Press OK Setting the parity bit The Serial Communications menu lets you select from the following parity options Even Odd None gt gt To set the parity bit 1 Select Setup Serial Communications Menu Parity Bit 2 Choose the desired option 3 Press OK Setting the data bit The Serial Communications menu lets you set the data bit to 7 or 8 IE Toset the data bit 1 Select Setup Serial Communications Menu Data Bit 2 Choose the desired option 3 Press OK E 2 Serial communications and cabling Error messages F These display messages are helpful in determining the status of the printer and possible corrective action when operation does not appear to be normal Error Messages Error messages consist of the message Internal ERROR Shutdown on line 2 of the display On line 4 a specific message will appear If you cannot clear the error record the message and the sequence of events leading to the message so that you can describe the problem to ENCAD technical support personnel If the Servo shutdown message displayed cycle the printer s power to clear the error Cartridge Errors The printer automa
65. d uses shielded twisted pair technology that reduces noise and increases perfor mance at higher transfer speeds This cable is recommended on all printers built by ENCAD in 1997 and later To order from ENCAD use part number 208559 Be sure that your parallel cable does not exceed the maximum of 10 ft Try using another parallel cable Be sure that it is securely connected Serial printing does not work Verify that the serial cable is properly connected Be sure that your baud rate parity and emulation are set correctly See Setting Serial Communication Parameters in Appendix E If you are using a serial cable provided by a vendor other than ENCAD be sure that the pinouts match those in Appendix E If the non ENCAD serial cable is not working order ENCAD cable 203977 for MAC and Unix systems Be sure that your serial cable does not exceed the maximum length of 25 ft Problems connecting to a Macintosh workstation Use the Macintosh chooser level drivers provided by our third party developers These drivers generally provide their own cable or parallel cards One of these drivers is PowerPlot by GDT Softworks refer to the Software Support Matrix This is a raster driver similar to MacPlot Raster but it includes a cable that converts serial to parallel This cable is connected to the Macintosh s printer port serial and to the printer s parallel port Troubleshooting l 11 gt ae v m Z 2 m op NovaJ
66. dicates a loss of vacuum in the cartridge or an air leak in the lines A small amount of ink can be cleaned off the jet plate by dabbing with a moist lint free cloth 7 Insert the cartridge into the carriage 8 Repeat with each cartridge 9 Press Utility Access Cartridges to return the car riage to the service station 10 Print the color test prime test pattern and paper axis test as described in the following sections 11 If all colors look fine go on to step 15 If any color drops out prime cartridges as necessary using the NovaPrime Getting Started 2 9 NovaJet PRO 600e User s Guide Place the suction end of the NovaPrime over the jet area of the cartridge 12 Make sure the Novaprime is making good contact with the jet area Pulse he pump 3 5 times until the ink is visible in the Novaprime sight tube Maintain good contact between the inkjet plate and the pump for an additional 5 seconds When removing the NovaPrime use the siliconoe tip to whipe and clean the jet plate Remember to clean ink from the silicone tip before moving to the next cartridge 13 Re print the color test and prime test pattern The paper axis test is only required when changing media Inspect to ensure proper pressure is main tained for each color 14 Re prime cartridges as necessary to remove clogs Manually bypass com pensate clogged jets as necessary 15 Once all cartridges are working correctly print the color deadband and
67. e Media Sizes and Maximum Printing Areas for Sheet Media mooagWD gt mooOUWw gt A3 A2 Al AO A4 A3 A2 Al AO B4 B3 B2 B1 Paper Size Normal Print Area Expanded Print Area GRAPHICS U S OFFSET 19 0 x 25 0 17 8 x 23 0 18 6 x 23 4 20 0 x 28 0 18 8 x 26 0 19 6 x 26 4 22 0 x 26 0 20 8 x 24 0 21 6 x 24 4 23 0 x 35 0 21 8 x 33 0 22 6 x 33 4 24 0 x 29 0 22 8 x 27 0 23 6 x 27 4 25 0 x 38 0 23 8 x 36 0 24 6 x 36 4 26 0 x 38 0 24 8 x 36 0 25 6 x 36 4 27 0 x 39 0 25 8 x 37 0 26 6 x 37 4 30 0 x 42 0 28 8 x 40 0 29 6 x 40 4 32 0 x 44 0 30 8 x 42 0 31 6 x 42 4 35 0 x 45 0 33 8 x 43 0 34 6 x 43 4 36 0 x 45 0 34 8 x 43 0 35 6 x 43 4 40 0 x 50 0 38 8 x 48 0 39 6 x 48 4 42 0 x 65 0 40 8 x 63 0 41 6 x 63 4 48 0 x 65 0 46 8 x 63 0 47 6 x 63 4 50 0 x 65 0 48 8 x 63 0 49 6 x 63 4 54 0 x 65 0 52 8 x 63 0 53 6 x 63 4 60 0 x 65 0 58 8 x 63 0 59 6 x 63 4 U S ARCHITECTURAL 9 0 x 12 0 7 8 x 10 0 8 6 x 10 4 0 12 0 x 18 0 10 8 x 16 0 11 6 x 16 4 Dv 18 0 x 24 0 16 8 x 22 0 17 6 x 22 4 Z 24 0 x 36 0 22 8 x 34 0 23 6 x 34 4 a 36 0 x 48 0 34 8 x 44 6 35 6 x 45 0 m U S ENGINEERING D 8 5 x 11 0 7 3 x 9 0 8 1 x 9 4 11 0 x 17 0 9 8 x 15 0 10 6 x 15 4 U 17 0 x 22 0 15 8 x 20 0 16 6 x 20 4 a 22 0 x 34 0 20 8 x 32 0 21 6 x 32 4 O 34 0 x 44 0 32 8 x 40 6 33 6 x 41 0 5
68. e button for the color deadband you want to change Then use the Next and Previous option buttons to scroll to the desired compensation gt To perform color calibration 1 With paper loaded press Utility Color Calibration Menu Calib Print Test The test patterns print as shown below Color Black SS E E Horizontal head to head test pattern 2 14 Getting Started NovaJet PRO 600e User s Guide i a ll we 3 2 1 0 1 2 3 cs Vertical head to head test pattern Magenta Yellaw Cyan is 4 A Black Current heads test pattern e m Z o gt JI m iw Examine the registration in the Current Heads Test Pattern If they are in register your calibrtion is correct if not perform the followig steps to align the printerheads 2 Press Cyan Adjust Vertical 3 Examine the Vertical Head to Head Test Pattern and enter the number that represents the best color alignment for cyan vertical 4 Repeat for each color and for horizontal alignment as well using the Horizontal Head to Head Test pattern Cartridge recognition The printer is designed to use only ENCAD NovaJet PRO 600e cartridges To assure the best possible print quality and prevent potential damage to the printer a Cartridge Recognition feature checks to ensure that four ENCAD NovaJet PRO 600e cartridges are installed and that they are installed properly Cartridge recognition is performed
69. e obtained and the variety of papers and films you can use Note however that to obtain high quality results you must consider several factors Follow the simple guidelines in the sections that follow to obtain excellent results Use the right inks and media ENCAD s commitment to Extreme Color encompasses media ink and cartridges A team of color scientists and media specialists work with world class ink and media manufacturers to develop supplies that are scientifically matched to the NovaJet PRO 600e printers Used together the ENCAD inks and media provide the widest color gamut available making our Quality Imaging Supplies ideal for applications from proofs to presentations ENCAD inks and media give you optimal image quality through e Scientifically matched ink and media e Ultra wide color gamut or process standard e Wide range of media matte paper photo paper film vinyl canvas etc Three types of inks are offered Graphic Arts GA Graphic Standard GS and Graphic Outdoor GO Choose the right ink for your application GA Graphic Arts QIS Inks combined with scientifically matched Quality Imaging Sup SWOP plies QIS Media let you create images so GA QIS Ink vivid you have to see them to believe them In fact the GA QIS Ink color gamut not only encompasses SWOP Standard Web Offset Printing for press quality color graphics but it goes far beyond Its ultra wide color gamut allows you to reach to the
70. e the reservoirs away from direct sunlight in an environment similar to that of the printer 4 Replace the reservoirs with new reservoirs 5 Fill the reservoirs with ink and attach to the quick connect fittings primed for that type of ink 4 4 Printer maintenance and storage NovaJet PRO 600e User s Guide Installing new cartridges Be sure the cartridges you are installing contain the same type of ink as the reservoirs Snap them into place and attach the quick connect fittings as described in Chapter 2 The printer will only operate when all four PRO 600e cartridges are installed Installing non PRO 600e cartridges may damage the printer and will prevent it from operating correctly Don t attempt to install or remove an ink cartridge from the carriage at any time without first selecting Utility Access Cartridges to move the carriage away from the service station Don t attempt to manually pull the carriage out of the service station while the printer is turned on This can damage the printer Touching the flex contacts the copper area that houses the electrical contacts and the inkjet plate can damage the cartridge Similarly touching the copper contact area of the carriage can damage the carriage Each time you place new ink cartridges in the printer perform a prime and color calibration to ensure the highest quality printed images Priming is covered in Chapter 2 and calibration procedures are discussed in Appendix A
71. eat 2 Choose a preheat value 3 Press OK Dry time Unattended prints might require drying time to prevent the ink from smearing when the image touches the takeup roll or previously printed images In addition you may want to change drying time depending on the media you are using the ambient temperature and the humidity Dry Time values range from 10 seconds to 60 minutes When the Dry Time has expired the printer rolls or cuts the image and begins printing the next image in the buffer gt To set the dry time 1 Press Setup Ink Option Dry Time 2 Choose atime from 10 seconds to 60 minutes 3 Press OK Dryer On Off The dryer installed at the base of the printer stand helps to dry ink gt gt To enable the dryer 1 Press Setup Ink Option Dryer 2 Choose On 3 Press OK 3 12 Printer Options NovaJet PRO 600e User s Guide LCD Contrast The LCD Contrast function lets you adjust the brightness of the control panel The range is 1 16 where 16 is less contrast The default is 9 Note that if brightness is set too high you may not be able to see the text displayed on the control panel gt To set LCD contrast 1 Press Setup User Setup LCD Contrast 2 Choose the contrast value 3 Press OK SNOILdO YSLNIYd Printer Options 3 13 NovaJet PRO 600e User s Guide This page intentionally blank 3 14 Printer Options Printer maintenance and storage 4 This chapter provides information on the following e Pe
72. electrically damaged The only intervention needed is to verify that there are no clogged jets and then choose which print mode is most appropriate for your needs This is done by printing the Prime test pattern and then setting the print mode accordingly m Z o gt JI m iw C To print the prime pattern 1 With media loaded press Utility Prime A test pattern prints It should be smooth with no obvious banding 2 Ifthe printed results are unsatisfactory run the test several more times to unclog the inkjet nozzles C To interpret the Prime pattern The test pattern consists of bands of color for each cartridge and a sloping line Within the Prime test pattern each jet is represented with a short horizontal line Together these short horizontal lines form a stair step pattern Electrically defective jets appear as solid bars Clogged jets appear as missing or misdirected lines in the stair step pattern The print modes for which compensation is available are shown clearly above the Prime Getting Started 2 11 NovaJet PRO 600e User s Guide Missing Misdirected Light printing line line line A solid bar indicates an A missing line or gap The CMYK header lets you electrically defective misdirected line or a know the availableprint jet Jet Compensation light printing line modes that will provide will automatically indicates a clogged jet compensation compensate for that jet Y
73. et PRO 600e User s Guide Serial RS 232 422 Connection NovaJet PRO 600e models use an Image Writer II cable with a 8 pin DIN connector on the printer end Parallel Connection Use the Creative Solutions Centronics board which is available from a Macintosh computer store Problems printing over a network Be sure that the printer is configured to run on the network Pick a driver in your software that is also listed under Emulation on the printer No output when printing from Unix If you encounter no output problems when printing from Unix try the following 1 Check the printer hardware e Check that the printer is plugged in and turned on e Check that the cable is connected to the port on the printer and the port on the worksta tion or server Check that the cable is the correct cable and is not defective If the printer is connected to a serial port make sure the cable supports hard ware flow control A NULL modem adapter needs to support this Check that hardware switches for the port are correctly set Use the printer s self test feature or run the demo print to assure that the printer is functioning Check that the baud settings for the computer and printer are correct If the settings do not match the file may be printed incorrectly or not at all 2 Verify network connections l 12 Troubleshooting On a print client or server type ping system name and press Return This command checks that the
74. gt ae v m Z 2 QO m op NovaJet PRO 600e User s Guide Nozzle may have failed Replace cartridge Check for nozzle clogs by using the NovaPrime on the cartridge nozzle plate Check to see whether spray from printing has contaminated the flex contact Remove the cartridge and wipe the carriage flex and cartridge flex with a cotton swab moistened with water Run the jet status plot as described in Chapter 2 If sections of the print are missing add the affected jets to the compensation list Replace the cartridge if necessary Ink spills on the flex cable Flex cable refers to the copper contacts on the carriage where the cartridge seats Clean the flex cable gently with a cotton swab moistened with water Do not use acetone or any other harsh cleaner as this may cause damage to the flex cable Printer settings are lost when printer is turned off or rebooted Be sure to save your printer settings to a User number See Saving User Settings in Chapter 3 When you are ready to print select the User number that you saved What if need a firmware upgrade You can download firmware upgrades from ENCAD s BBS or from the Internet WEB page www encad com Firmware Download Procedure Upgrade Printer Refresh You can download the new firmware directly from the diskette but if you copy the xxxx ROM and GO EXE files to a temporary directory on your hard drive it will load faster For Windows 1 Ensure the printer is turned
75. he back of the printer Exit returns to main menu C 2 Menu Tree NovaJet PRO 600e User s Guide Setup menu at a glance Bold indicates the default Setup Print Mode Menu Color Mode Quality Mode Dots per Inch Print Passes Carriage Speed Print Direction Exit Paper Option Menu Supply Type Media Standard Margins Auto Load Delay Auto Cut Save Media Auto Wipe Exit User Setup Menu Select User Save User Units Select Language Init Settings Print Settings LCD Contrast Exit Ink Option Menu Ink Reduction Ink Preheat Menu Dryer Dry Time Exit Serial Comm Menu Exit Baud Rate Data Bits Parity Bit Color mono gray User Draft Normal Production Photo 300 600 1 3 4 6 8 10 1 10 5 Uni bi Sheet roll take up All US_Engr US_Arch ISO_A M_DIN ISO_B Special MET OVER A Graphics US_AII Metric_All Normal Expanded 1 12 6 On Off On Off On Off 1 8 1 1 8 1 English Metric English German French Italian Spanish Portuguese Japanese Chinese Korean 1 16 9 16 is less contrast 0 12 5 25 37 5 50 Off 1 7 Max On Off 0 0 10 0 20 0 30 60 00 9600 19200 38400 7 8 Even Odd None Menu Tree C 3 SADIGNAddV Setup menu NovaJet PRO 600e User s Guide provides access to options for color quality print passes carriage speed and print provides access to options for loading paper provides access to options for defining
76. he ink cartridges c ceeeee 2 13 Cartridge recognition cecceeeeee 2 15 Pausing the printer eseese 2 16 Canceling a print s s s rererere 2 16 About print drivers eenen 2 16 Chapter 3 Printer options 3 1 Returning to the default settings 3 1 Printing the settings cc ceeeeeesseeeeeees 3 1 Choosing print mode options ee 3 1 Important notes about image size vs dpi 3 3 Print PASSES eee eeeeeeeeeeeeeeeeeeeeeeeeeeneeeers 3 4 Choosing paper options cceeeeeeeee 3 5 Save Media ccceecceeeeeeeeeeeeeteeeeeeeeeeeeeees 3 9 Choosing ink Options cceceeeeeeeees 3 11 vi Chapter 4 Printer maintenance and storage eccceeeeeeeeeeeeeeeeee 4 1 Periodic maintenance seses 4 1 Changing ink types ceeeseeeeeeeeeeeeeeeees 4 2 Removing and storing ink cartridges 4 2 Replacing the reservoirs eeen 4 4 Installing new cartridges eeeeeeeen 4 5 Purging ink delivery lines ceeeeeeeee 4 5 Periodic cleaning eeeerrreerrrrenerrre 4 6 Cleaning the service station 00 4 8 Maintaining the NovaPrime s es 4 9 Preparing your printer for transport or SIOSAGC 2 cc socedinksresencetarstecsesecsteiibessdselemeene 4 9 Returning the printer for service 4 9 Accessing printer information 006 4 9 Appendices A Calibration cccecceccctceceeeessteeeeeeenes A
77. head follow the cleaning procedure below In addition cartridges will wear out after prolonged use If cleaning the cartridge does not restore print quality replace it gt To clean the ink cartridge jet plate 1 Press the Utility Access Cartridges buttons to move the carriage away from the service station 2 Disconnect the quick connect fittings noting the color of the fitting to which the cartridge was connected 3 Remove the ink cartridge from the printer by gently pulling the top of the cartridge toward you then lifting it up out of the carriage 4 Press lightly against the jets with a water moistened lint free non paper cloth do not use alcohol Gently blot any excess ink Blot do not wipe Wiping may damage the jets Ink will appear on the cloth this is normal Reinstall the cartridge in the carriage and reconnect the ink supply line Never use alcohol to clean the jet area of the cartridge 5 Press the Utility Access Cartridges buttons to return the carriage to the service station 6 Press the Utility Prime buttons to check the cartridges Repeat two more times if necessary If the cartridges fire correctly perform the appropriate calibration proce dures from Appendix A 7 Ifthe cartridge continues to misfire remove the cartridge Rinse the ink from the bottom of the cartridge using warm distilled water Note that removing the cartridge too many times may create a large air bubble in the line which could le
78. hnical Support Ink cartridges do not fire properly Be sure that cartridges and the service station are cleaned periodically to maintain good print quality See Cleaning Cartridges in Chapter 4 Cartridges may wear out after extended use Try replacing the cartridge Store cartridges in a sealed container at room temperature when not in use for extended periods of time Make sure the protective tape is removed from the cartridges Remove the cartridge and reinstall it or clean the electrical contact on the cartridge and carrier Be sure it is clean and dry Be sure the cartridge is seated properly See Installing Ink Cartridges and Cleaning Cartridges in Chapter 5 Check that ink is being fed through the delivery lines If necessary use the NovaPrime to pull ink out of the nozzle plate to remove trapped air bubbles Be sure the ink reservoirs are not empty Cartridges leaking Check that reservoirs are not overfilled Ensure needle assembly is tightly fastened on top of cartridge Various nozzles are clogged or stop firing Repeat prime several times Remove clean and reinstall cartridge repeat prime Do not use alcohol on the jet area Clean service station clean cartridge again repeat prime Clean cartridge electrical contacts using a cotton swab moistened with water Dry contact Repeat prime Do not use acetone or any other harsh cleaner as this may cause damage to the flex cable Troubleshooting I 5
79. ifications not expressly approved by ENCAD Inc could void the user s authority to operate the equipment Note This product was FCC certified under test conditions that included the use of shielded I O cables and connectors between system components To be in compliance with FCC regulations the user must use shielded cables and connectors and install them properly VDE Statement Hiermit wird bescheinigt da der Drucker in bereinstimmung mit den Bestimmungen der BMPT AmstbIVfg 234 1991 funkentstort ist Der vorschriftsma ige Betrieb mancher Ger te z B Mefisender kann allerdings gewissen Einschr nkungen unterliegen Beachten Sie deshalb die Hinweise in der Bedienungsanleitung Dem Zentralamt fiir Zulassungen im Fernmeldewesen w rde den Inverkehrbringen dieses Ger tes angezeigt und die Berechtigung zur berpr fung der Serie auf die Einhaltung der Bestimmungen einger umt Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet apparell num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada NovaJet PRO 600e User s Guide Material safety data sheet To obtain information on the proper use handling and disposal of any ENCAD QIS ink consult the material safety data sheet included in the ink kit or obtain a copy from ENCAD Inc at 6059 Cornerstone Court West San Diego California 92121 3734
80. igns the cartridges Three lines similar to the example below are printed with the following color combinations yellow magenta magenta cyan and cyan black V 1 0 1 2 lil ay 3 2 Bis Color Horizontal Head to Head Calibration The third pattern labeled Color Vertical Head To Head Calibration vertically aligns the cartridges Color Black SSS S34 Color Vertical Head to Head Calibration The numbers below each set of lines represent the different horizontal and vertical alignment values Examine the patterns to determine which value shows the best horizontal and vertical alignment between cartridges These are the values you will set in the printer menu NovaJet PRO 600e User s Guide gt To adjust the color calibration values 1 Install ink cartridges in the printer See Chapter 2 Getting started for cartridge installation instructions 2 Load media in the printer that is at least 11 inches 28 cm wide See Chapter 2 Getting started for media loading instructions 3 Prime the heads to ensure that all cartridges fire correctly Make sure Color is the selected print mode 4 Select Utilities Color Calibration Calib Print Test The test patterns print 5 Examine the Current Heads pattern the colored s should align with the black lines If any of the s don t align perform the procedure for adjusting the color values 6 Press Cyan Vertical 7 Examine the print
81. inal 1 input pixel prints as 1 The printed image is the output pixel same size as the original Printer Options 3 3 NovaJet PRO 600e User s Guide Color mode Color mode refers to whether you are printing in color or monochrome m To choose the color mode 1 Press Setup Print Mode Color Mode 2 Choose Color or Mono 3 Press OK Quality modes There are five print quality modes Draft and Production modes are suited for line drawings and drawings with light solid fills the types of images created by most CAD users These modes are not recommended for printing images because bleeding may occur in areas of heavy fills or dark shading when printed with these modes Draft This mode generally is used when speed is more important than quality Use it to check position layout color etc It will rarely be used for finished quality images This is a single pass mode Production three passes per line This mode provides fast average quality on bond paper Use for line drawings or images with small areas of fill and large areas of white space Normal This setting is useful for fast better than average quality printing on paper media Photo For high quality continuous tone images where quality is more important than printing speed User defined When you choose this option a dialog displays in which you can select the number of print passes the print direction and the firing rate 1 10 5 is the default
82. it Supply type provides access to a further menu to select the paper feed mode roll sheet or takeup default Media standard provides access to a further menu to select the media standard All default US_Engr US_ Arch ISO_A Met over A ISO_B Special Graphics US_Alll Metric_All Margins provides access to a further menu to change the available plot area based on the margin type elected Select Normal default or Expanded margins Auto Load Delay provides access to a further menu to change the delay between when the media is positioned for loading and when loading occurs This allows users to adjust the media if necessary Select 1 12 seconds Default 6 Auto Cut provides access to a further menu to turn Auto Cut Off default or On When On the printer cuts the media after printing is complete Save Media provides access to a further menu to turn Save media On or Off default When set to On printing will stop at the end of the image rather than scrolling out the full paper size Auto Wipe provides access to a further menu to turn the Auto wipe function On default or Off When on the cartridges are wiped during printing Exit returns to the Setup menu gt V U m zZ m n Menu Tree C 5 NovaJet PRO 600e User s Guide User Setup Menu Select User amp Save User Units Select J Language Init Settings Print Settings LCD Contrast Exit Select user Save user
83. lean calibrate or replace cartridges Line drawings exhibit bleeding Be sure you are printing on the coated side of the media Load cut sheet media so that the notch is on the side closest to the carriage Roll feed media should be loaded so the coated side is on the outside If your application software permits use gamma correction to lighten the color Too much air may have been drawn into the cartridge during extended operation Add 5 ml of ink and reinstall the cartridge Colors print as monochrome Be sure the Color Mono mode is set correctly To change a specific drawing from monochrome to color or vice versa you must switch the Color Mono setting and re transmit the file Ink smears after removing the print Be sure the ink is dry before removing the print If you are printing area fills you may want to set the Dry Time option See Setting a Dry Time in Chapter 3 Turn the dryer on Smudged or dark characters Be sure you are using the correct type of paper for the application See Supplies Make sure the paper is straight and unwrinkled when loading it into the printer Prime clean calibrate or replace cartridges Try a different print mode Improperly formed or misaligned characters Calibrate cartridges Color problems or shadowing Calibrate cartridges Excessive graininess Perform color deadband compensation Refer to Aligining the cartridges in Chapter 2 l 8 Troubleshooting NovaJet PRO 600e User s
84. lter Products previously purchased Buyer s sole and exclusive rights pursuant to this Warranty shall be for the repair or replacement of defective Product ENCAD specifically disclaims any and all other warranties expressed or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose In no event shall ENCAD be liable for any loss of profit or other commercial damages special incidental or consequential damages or any other damages or claims whatsoever This Warranty gives Buyer specific legal rights and Buyer may also have other rights that vary from state to state This Warranty applies only to printers purchased from ENCAD or authorized ENCAD distributors or dealers The intent of this Warranty is to repair or replace defective Products subjected to normal wear and tear when operated according to ENCAD instructions This warranty does not cover damage to the Product resulting from the following Accident or negligence Unauthorized modification of the Product Adverse environmental conditions Service of the Product by other than an ENCAD authorized service provider Unauthorized or improper use including but not limited to Use in applications for which the Product was not designed Using cartridges ink or media other than ENCAD QIS PRO 600e products Lubricating any part of the printer Internationally Contact your dealer or distributor for warranty informatio
85. ly On the print server make sure the printer is not waiting because of a fault Make sure the printer is not set up as a login terminal Application Software Isolating a problem to your software Sometimes printing problems are application software specific Try printing the Demo Plot on the Utilities disk If the demo prints the printer s health is probably good Try printing a simple file from your application or from another application If this prints correctly the problem may be with your software If you are using a Windows application and the file does not print from Windows try printing a file from DOS If this prints correctly your problem may be with your Windows driver or Windows setup Difficulty generating prints ranging from A to E size Many software applications limit the maximum print size to C or D size due to the way that they map their internal coordinate system to memory SAOIGNAddV Troubleshooting I 13 NovaJet PRO 600e User s Guide Some applications which limit maximum print size are listed below Microsoft Word 22 x 22 Lotus 123 17x 22 CorelDRAW 30 x 30 TIFF files are limited to 11 x 17 Microsoft Project 36 x 61 Micrographx Designer 68 maximum Ashlar Vellum 101 maximum Windows GDI Print Length Limitation The Windows operating system uses a Graphics Device Interface GDI which limits printing to 16 000 pixels The paper length at 600
86. mited to 11 x 17 Note This is a 30 x 30 page size and is relevant to Corel 5 0 applications only CorelDRAW 6 is now capable of supporting page sizes beyond 36 x 36 inches to a maximum of 150 feet x 150 feet Due to a limitation in the HP DesignJet 650C Series printer driver the I 14 Troubleshooting NovaJet PRO 600e User s Guide maximum attainable page size is approximately 55 x 55 inches Larger page sizes may be attainable if the resolution in the driver is lowered This limitation also applies to the HP 750C plotter and 16 bit plotter drivers under Win95 Programs that use their own internal drivers that bypass the Windows operating system are not common but they do exist Also other driver programs or RIPs were created specifically to achieve special capabilities including increased speed scaling color correction calibration extended print length etc These programs don t use their own operating system But they create certain conditions that bypass those particular areas of the Windows O S limitations Some programs with internal drivers to print from include AutoCAD MicroStation FlexiSign Pro PosterShop CactusJet etc External printer driver RIPs are made by Pisa Fiery EFI ZenoGraphics Intelligent Systems Wasatch etc Calling for Help If you have tried the suggestions in this manual and still need assistance call the ENCAD dealer where you purchased your printer Before you call technical supp
87. n Extended Warranty An extended warranty is available for your ENCAD printer Contact your dealer distributor or ENCAD for further details NovaJet PRO 600e User s Guide FCC Statement U S A The United States Federal Communications Commission has specified that the following notice be brought to the attention of users of the ENCAD printers FEDERAL COMMUNICATIONS COMMISSION RADIO AND TELEVISION INTERFERENCE FOR CLASS B DEVICE Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications User Instructions If the equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or mod
88. nd ing strap when touching the circuit board gt To remove the right cover Disconnect the power and the interface cables 2 Remove the printer s top cover 3 Remove the three screws under the right side of the printer which attach the right side cover and the two screws which attach the cover to the right plate Slide back the pin that holds the right cover to the rear cover 5 Move the right cover being careful to clear the parallel port on the back of the unit 6 Carefully disconnect the ribbon cable from the connector on the PC board and the other two cables that go to the cover gt v v m Z z m n NovaJet PRO 600e User s Guide SIMM slots To remove the SIMMs 1 Facing the top of the SIMMs push the side clips gently to the outside away from the SIMM 2 Push over and pull out being careful not to damage the fingers on the top Push to release Ped Push clip away frorn SIMMs Clip E To install the new SIMM 1 Insert at a 45 degree angle and slowly push the SIMM to a 90 angle until the two side clips snap into place Make sure the SIMM is fully seated Push an ON Push to lock into place 2 Carefully reconnect the ribbon cable harness to the connector on the PC board Reattach the other connectors removed earlier 3 Reinstall the right cover and top cover B 2 Installing additional memory Menu tree C This section contains an overview of the printer
89. nsive use the cartridges do experience some wear and should be replaced Ink cartridges use ENCAD s special graphics arts GA graphic standard GS or graphic outdoor GO inks which not only give you vivid color but actually extend the cartridge s life The ink system includes e ENCAD proprietary NovaJet PRO 600e cartridges e 500 ml bottles of ink Available in GA or GS cyan magenta yellow and black GO ink comes in 250 ml bottles only NovaJet PRO 600e User s Guide Be sure to order media matched to the type of ink you are using Note Always refill cartridges and reservoirs with the same type and color of ink Inkjet media for NovaJet PRO 600e printers ENCAD Quality Imaging Supplies QIS expand the range of projects you can produce with your printer Put your ENCAD inkjet printer to work creating dazzling presentations quality fine art photo realistic images impressive signs eye catching trade show displays vivid charts colorful maps and more Choose from photo and matte media in a variety of thicknesses and coatings films of various types and specialty materials including canvas and vinyl ENCAD media features proprietary coatings which provide the highest image quality when used with ENCAD inks Our stringent quality assurance program guarantees consistent coatings repeatable colors and outstanding compatibility with ENCAD inks New types of indoor and outdoor media are being added all the time To learn more
90. nter maintenance and storage 4 3 NovaJet PRO 600e User s Guide gt To reuse the cartridge 1 Remove the cartridge from its garage by pulling back on the garage locking tab and gently taking out the cartridge 2 Onthe printer display panel press Utility Menu then Access Cartridge 3 Snap the cartridge tube connector quick connect fitting into the fitting on the carriage 4 Insert the cartridge into its carriage stall making sure that there are no kinks in the ink delivery line Refer to Chapter 2 5 On the printer display panel press Utility Menu then Access Cartridge to return the carriage to the service station 6 Runa prime to ensure that all jets are clear and operating correctly 7 Ifthe cartridge leaked during storage or the cartridge lost negative pressure you will need to reprime the cartridge with the NovaPrime to reestablish negative pressure Refer to Chapter 2 Note Cartridges stored for extended periods of time will probably need to be cleaned blotted and primed before use because the garages are designed only for short term cartridge storage Replacing the reservoirs 1 Remove all the cartridges before replacing the ink reservoirs 2 Open the left front cover to access the reservoirs Leave the caps on the reservoirs Disconnect the quick connect fitting for each reservoir noting the color of the fitting to which it was connected 3 Slide each reservoir forward to remove it from the printer Stor
91. nter to your DOS or UNIX based systems It also includes instructions for setting serial communication parameters Parallel cable You can use any parallel cable which meets IEEE 1284 standards RS 232 cable requirements You may build this cable or purchase it from ENCAD Inc For connecting to an Apple Macintosh use the standard ImageWriter II cable Mini Din 8 DB 25S Plug Female RXD 5 2 TXD TXD 3 3 RXD HSKI 2 4 RTS HSKO 1 5 CTS RXD 8 6 DSR GND 4 7 GND TXD 6 8 DCD GPI 7 20 DTR 22 RI DB 9S Female 3 TXD 2 RXD DB 25P DB 25S DB 25S DB 9S i ate Mini Din 8 25S DB 99 8 CTS Male Female Female NG DSR HSKO 1 2 TXD 2 ee 2 3 TXD 5 GND HSKI 2 3 RXD 3 3 2 RXD 1 DCD TXD 3 4 RTS 4 SS 4 7 RTS 4 DTR GND 4 5 CTS 5 5 8 CTS 9 RI RXD 5 m 6 DSR 6 6 6 DSR TXD 6 7 GND 7 7 5 GND GPI 7 8 DCD 8 8 1 DCD RXD 8 20 DTR 20 20 4 DTR D 22 RI 22 22 9 R U U m Dane a neni nte naoin cag DR DA E mi Sna Geen Z Mac to Hayes Modem Cable Laplink Serial Cable g Belkin F2V088 or equivalent O Do not use cable from mM PC Accessories op NovaJet PRO 600e User s Guide Setting serial communications parameters If your software or hardware platform only has serial communication capability check the manuals provided with your system for the required communication parameters prior to setting the RS 422 232 options on the printer Setting the baud rate Bau
92. ntosh J 12 serial printing doesn t work I 11 shadowing I 9 smears I 9 streak marks I 8 T takeup roll doesn t stop turning I 3 doesn t turn I 3 Technical Support Help Desk I 16 U Unix I 12 no output I 12 printing to I 12 gt T v m Z 2 QO m op Troubleshooting I 17 NovaJet PRO 600e User s Guide This page is intentionally blank I 18 Troubleshooting Index For your convenience a troubleshooting index is included at the end of Appendix I A access cartridges 2 5 additional memory SIMM installation B 1 SIMM sizes B 1 aligning the ink cartridges 2 13 alignment values A 2 auto cut 3 9 auto load delay 3 9 auto wipe 3 10 baud rate D 1 H 2 setting H 2 buffer D 1 C cabling H 1 calibration menu C 10 calibration units defining A 2 canceling a print 2 15 carriage 2 5 moving 2 5 2 6 cartridge calibration A 1 cartridge alignment 1 10 cartridge recognition 2 15 cartridge recognition error 2 15 cartridges aligning color 2 13 caring for 1 3 clear the jets 2 11 certifications D 1 clogged jets 2 12 color correction 1 8 color mode 3 3 3 4 color test 2 10 communications H 1 control panel using 2 1 cutter installing 2 5 removing 2 6 D default settings 3 1 diagnostics menu C 10 diffusion patterns 1 9 dither patterns 1 9 draft 3 4 drivers vs RIPS 2 16 dry time 3 12 dryer enabling 3 12 E environment operating D 1
93. oir to about 1 2 inch from the top Do not overfill 5 Replace the cap on the reservoir and close the panel Changing ink types Changing from one ink type to another for example from ENCAD GA to ENCAD GO ink requires that you change the reservoirs and cartridges to the new type of ink If one set of ink lines is being used for a different type of ink you will need to purge the ink lines with distilled water If you are only using two types of inks this is generally not necessary Note For best results DO NOT USE GA or GS inks with GO media NEVER MIX INKS Use only inks designated for NovaJet PRO 600e printers To change from one type of ink system to another you will need to do the following e Remove and store ink cartridges in the cartridge garages e Remove and store ink reservoirs e Install new ink reservoirs e Install new ink cartridges If you are changing to a third ink type for example if you previously used GA and GO inks and you now want to use GS and GO inks you must purge the ink lines and rinse them with distilled water before changing to a new ink type You will then have to reprime the lines as described in Chapter 2 Additional ink reservoirs can be purchased from ENCAD Removing and storing ink cartridges You typically store cartridges when you want to use to a different ink set and therefore different cartridges and need to store the existing cartridges for future reuse This procedure explains how to remove
94. order from the computer using the appropriate command for your software application For example you can delete the file in the Print Manager Print Options To clear the buffer after cancelling a print press Reset on the Main menu About print drivers Caution Wider prints 60 vs 42 vs 24 and 600DPI prints require substantial file sizes You may experience printer slowing or stalling when using the Windows driver to print from an application or when printing a file using the ENCAD Macintosh EPU The number of print passes specified will significantly impact the data transfer requirements Less passes require more data consequently there is a higher probability of stalling when using less passes faster printing modes To do independent RIPing and printing or faster simultaneous RIPing and printing you may want to consider a stand alone software or hardware RIP product A list of RIP products that supports the NovaJet PRO 600e can be found at www encad com 2 16 Getting Started Printer options 3 You can define printer options through your application software or by choosing settings from the printer s control panel The following printer options described in this chapter e Initialize return to printer default settings e Print mode e Paper Options e User Setup Returning to the default settings Pressing the Setup User Setup Init Settings buttons returns all printer options to the factory defaults All saved user
95. ort for help be sure that you have all of the following informa tion available Printer Information model firmware revision letter memory serial number Computer Information model operating system connection serial or parallel gt ae v m Z 2 m op Troubleshooting l 15 NovaJet PRO 600e User s Guide Customer Technical Support To resolve printer problems use the suggestions provided in this guide If you continue to have problems you can get help from any of the following ENCAD Authorized Dealer write phone number here ENCAD BBS 619 452 2653 and 619 452 3768 This bulletin board provides 24 hour access You can download the latest technical bulletins driver files and test files Internet WEB Page http www encad com ENCAD s web site provides 24 hour access to product news company information and technical support You can view and download technical bulletins driver files test files and new firmware ENCAD Technical Support Help Desk 619 452 4350 FAX 619 558 4672 Help Desk hours are 6 a m 5 p m Pacific time Monday through Friday When calling please use the Technical Support Call Log at the end of this manual to record the date problem case number and the name of the support representative This will be helpful if you need to call again on the same or related problems When faxing please use the Technical Support Fax Report at the end of this manual I 16 Trou
96. ort of the particular vendor Printer Health Printer will not turn on Make sure the power cord is securely attached to the printer and plugged into an operating outlet Make sure the power switch is turned on Printer intermittently reboots Clean and reseat memory SIMMs Test and replace memory SIMMs See Appendix B of the User Guide Check that power is coming to the printer Display does not come on Check that the power cord is plugged in and the printer switch is turned on Push any control panel button The display should come on Printing doesn t start immediately when a file is sent A short delay between sending the file and starting to print is normal particularly if you are using a Serial port If you are using the serial port make sure you re using the correct interface cable and that it is securely connected to the proper ports on both the printer and the computer ENCAD serial cable PN 203977 If you are using a serial interface make sure that the RS 232 422 settings match the require ments of your hardware and software See Appendix E If you are using a Windows application be sure the Print Manager is OFF Turn off the Print Manager with the ENCAD Windows driver File will not print If you are using a serial cable check that it is ENCAD PN 203977 for PC and Unix systems Be sure that RS232 422 settings in your software match those on your printer If you are using a parallel cable be sure it
97. out and enter the number that represents the best color alignment for cyan vertical 8 Repeat for each color and for horizontal alignment as well Defining Calibration Units You can set the calibration units to English or Metric C To set calibration units 1 Select Setup User Setup Units Select 2 Choose English or Metric Paper axis calibration Choosing Utility Calibration Paper Axis Test lets the printer draw a set of vertical marks to calibrate the paper axis To measure the marks laid down by the printer you will need a ruler or scale at least 33 inches 838 2 mm long The vertical marks should be exactly 33 00 inches 838 2 mm apart If the distance between the marks is different from that shown on the display you may adjust the printer by setting its values to match the length or width you measured gt To print the Paper Axis calibration test pattern 1 Load the printer with media that is at least 36 91 cm inches long or the media that you are going to run you cannot load a 36 sheet and then run the calibration froma roll feed because the line lengths will not match A 2 Calibration NovaJet PRO 600e User s Guide 2 Press Utility Calibration Paper Axis Test The printer prints two marks 3 Remove the media from the printer and measure the distance between the marks The distance between the marks should be exactly 33 00 inches 838 2 mm 4 If the measurement is not exactly 33 00 inches select Paper Axis and
98. portant and often overlooked is the process of matching output print quality to customer expectations of print quality Before beginning any inkjet print job you must have a clear understanding of what the customer expects Inkjet printing has certain limitations and depending on the print process you employ inkjet printing can produce a wide variety of print qualities High quality printing costs more to accomplish Before embarking on any print task discuss with the customer what their expectations are and what they are willing to pay for Then and only then set upon the task of achieving the pre determined print quality you both expect Introduction 1 5 NovaJet PRO 600e User s Guide Use the highest quality type of image possible Check to make sure the image is in focus and exposed properly Scan it with the best scanner possible Scan it at the proper resolution Color correct and sharpen the image with software Ensure your color profile accurately reflects the exact ink and media you are using Use the best diffusion pattern available in your RIP Use only the best possible ink and media combinations See eo ee Make sure your cartridges are aligned and firing properly 1 Original Image Type The type of original image will determine the quality of your final inkjet print The best image type is an original transparency not a duplicate They are extremely crisp with superb edge definition Print film photos are not as goo
99. r 600 matches the resolution of your image file See Chapter 3 for instructions Print contains only partial image Check the settings of the Margins option When Margins are set to Normal the default the print area is smaller than when Margins are set to Expanded Try setting the Margins option to Ex panded to make the print area larger The printer may not have correctly sized your media Use the Manual Load option to load your media See Manual Media Loading in Chapter 2 in the User Guide The printer automatically prints in portrait orientation X axis paper axis If you rotated the image in your application to save paper set the paper size to the next larger size for example if you are printing a C size image choose D size paper Be sure to set Save Media to ON This stops the printer from scrolling the full paper height Jagged vertical lines Prime clean calibrate or replace cartridges If these suggestions fail call ENCAD Technical Support for instructions on cleaning the encoder strip and performing deadband calibration Splotchy area fill Try using photo mode If the problem persists prime clean calibrate or replace cartridges Adjust cartridge preheat as described in Chapter 3 Excessive banding in area fills Consistent banding is generally a hardware problem inconsistent banding is generally a software problem Use specially coated inkjet media ENCAD provides a full line of high quality inkjet media
100. riming system LINE LENGTH ACCURACY 0 2 in paper and carriage axis using roll feed 4 mil drafting matte film Image frame length X axis variation 0 2 and width Y axis variation 0 06 0 024 6mm BUFFER Two 72 pin 32 bit wide DRAM sockets 32 MB user upgradeable to 128 MB 70 ns or faster ENCAD approved INTERFACES Bidirectional Parallel IEEE 1284 RS 422 232 422 to 9 pin 232 for self service Optional 10 Base T 10 Base 2 BAUD RATES 9600 19200 38400 POWER 90 246 VAC 47 63 Hz Consumption 20 W Idle 140 W Typical 215 W Maximum OPERATING ENVIRONMENT 59 95 F 15 35 C 10 80 RH Non condensing STORAGE ENVIRONMENT 5 140 F 21 60 C 5 80 RH Non condensing CERTIFICATIONS Safety CSA CSE NRTL equivalent to UL1950 TUV GS EN 50 082 1 EN 60 950 UL1950 NOM 019 SCFI 1993 IEC 950 AS NZS 3260 EMI FCC Class A B CSAC108 8 EN 55 022 Class A B CE Mark CISPR 22 Class A B AS NZS 3548 Made in the U S A gt v v m Z Y m no NovaJet PRO 600e User s Guide DIMENSIONS Height platen above floor Width Depth Weight Print width D 2 Specifications 60 model 44 1 12m 95 2 41m 28 0 71m 150 Ibs up to 59 6 printable 42 model 44 1 12m 77 1 96m 28 0 71m 136 Ibs up to 41 6 printable Communications and cabling E This appendix defines the serial cable requirements for connecting the pri
101. riodic maintenance e Preparing your printer for storage or transport e Using the information function Periodic maintenance Periodic maintenance functions which you will want to perform to assure continued quality printing include e Refilling the ink reservoirs e Changing ink type e Replacing ink cartridges e Cleaning the ink cartridges e Cleaning and replacing the service station e Replacing the cutter described in Chapter 2 Refilling ink reservoirs Use of inks other than those supplied by ENCAD may cause damage to your printer The ink reservoirs are located at the left side of the printer You can refill any time even while printing Be sure the reservoirs always have ink in them it is a good idea to keep them approxi mately 3 4 full Allowing a reservoir to run out of ink causes the ink delivery lines to deprime and may cause ink leakage and damage to the ink cartridges and carriage electronics gt To fill the ink reservoir Note Before starting you may want to do the following e Have paper towels handy e Wear disposable gloves Open only one reservoir at a time to prevent ink from accidentally contaminating another color NovaJet PRO 600e User s Guide 1 Open the front left cover to gain access to the reservoirs 2 Remove the cap from the reservoir you want to fill 3 Verify that the ink color and type in the bottle match the ink color and type in the reservoir 4 Pour the ink into the reserv
102. rmation Lists the technical specifications for printer Appendix E Serial Communication and cabling Provides the printer s serial cable require ments and details on setting serial communication parameters Appendix F Error messages Appendix G Glossary Appendix H Supplies Includes a complete list of ENCAD media ink cartridges and spare parts and information for ordering supplies for your printer Appendix I Troubleshooting Provides answers to commonly asked questions and solutions to typical problems NovaJet PRO 600e User s Guide Contents Chapter 1 Introduction 1 1 Printing with NovaJet PRO 600e printers 1 1 Obtaining quality results 0c eee 1 2 Nine Factors that Affect Print Quality 1 5 Chapter 2 Getting started 2 1 Using the control panel s 2 1 Choosing menu functions 0 cceeeeeeee 2 2 Setting the language ceeeeeeeeseeeeees 2 2 Loading media eee eeeseeeeeeenteeeeeeeeaees 2 2 Using the power media feed and take Up SYSTOM 000 eee ceeeeeeeeeetteeeeeeeeeee 2 3 Using the take up roll n se 2 4 Moving the Carriage cccseceeeeeeeeeeees 2 5 Installing the Cutter ceceeeeeeeeeeeeeeeeees 2 5 Filling the ink reservoirs ceceeeeeeeees 2 6 Priming the ink delivery lineS 006 2 8 Printing the color test 0 c eeceeeeeeeees 2 10 Printing the prime pattern eee 2 11 Aligning t
103. s H ENCAD media for NovaJet PRO 600e printers ENCAD offers a full line of inkjet media which gives you brighter crisper color from your printer Choose from a variety of sheet and roll sizes ENCAD ink and media are optimized to work together and were designed for optimal results on your printer You can count on e Brilliant saturated colors e Sharp lines and edges e No visible bleeding between colors Note Media is interchangeable between models unless indicated Ink and cartridges are specific to the NovaJet PRO 600e printers Be sure to order supplies specifically for the printer model you are using ENCAD supplies ordering information You can order ENCAD supplies from your Authorized ENCAD Distributor ENCAD Supplies Dealer or order directly from ENCAD For the names of authorized distributors in Europe Asia and Latin America call Europe Paris France Phone 1 3051 0041 Fax 1 3051 7080 Latin America Austin TX Phone 512 219 8022 Fax 512 219 7863 Asia Hong Kong Phone 2 2881 8969 Fax 2 2881 0912 NovaJet PRO 600e Ink and cartridges Your printer s extended ink system reduces the interval between cartridge changes This system is ideal for unattended printing and large batch runs Each ENCAD NovaJet PRO 600e proprietary cartridge includes the nozzle mechanics and electrical connections It draws ink from a reservoir in the printer The ink reservoirs can be filled at any time for uninterrupted printing After exte
104. se the cartridge to leak through the jet plate If you remove a cartridge from the printer do not leave it exposed to the air for an extended period because the jets may clog Replace the original tape on the jet plate Place the cartridge in a cartridge garage or sealed plastic bag and store it ina closed area at room temperature Keep it out of direct sunlight e Open new cartridges only when you are ready to install them e Use only ENCAD brand ink refills and cartridges e Be sure to connect cartridges to reservoirs which contain the same color and type of ink originally in the cartridge For example if the cartridge contained PRO 600e GS cyan ink use it only with PRO 600e GS cyan ink e Drawings containing both black and color elements require alignment of the cartridges to each other See Appendix A for details Introduction 1 3 NovaJet PRO 600e User s Guide Choose the right media You can rely on ENCAD QIS Media for rich vivid images across the entire color spectrum QIS Media is specially formulated to demanding specifications strict performance criteria and uncompromising quality controls This assures superb interaction with QIS Ink and flawless performance with the printer ENCAD offers a wide range of sheet and roll media and is always adding new products Check with your authorized ENCAD supplies dealer for the latest offerings The chart that follows gives you an idea of the various media types and their potential uses
105. settings are lost The table on the next page shows the printer defaults Printing the settings Pressing the Setup User Setup Print Settings buttons causes the printer to print a listing of its current settings Be sure to have paper loaded before you start Choosing print mode options Your printer offers several print modes which let you make tradeoffs between speed and quality The print mode you use depends on various factors such as your software application whether you re printing in color or monochrome and the type of media you re using Each print mode directly affects the printing speed and quality of the image you print so you should understand the differences Each of the print modes attempts to strike a balance between speed and quality with the quality mode providing quality images at a reasonable printing speed for most users Whenever you choose a print mode other than Production you will choose to emphasize either speed or quality Print mode options include the following e Color mode e Print quality e Print passes e Carriage speed e Print direction e DPI mode NovaJet PRO 600e User s Guide COLOR MODE MONO GRAY QUALITY MODE DRAFT PRODUCTION NORMAL USER DOTS PER INCH 300 PRINT PASSES E 1 3 4 8 10 CARRIAGE SPEED ile B PRINT DIRECTION AUTO LOAD DELAY 1 12 E MEDIA STANDARD US ENGR US ARCH ISO A MET ALL US ALL GRAPHICS MET OVER A ISO B SPECIAL MARGINS NORMAL EXPANDED AUTO C
106. software which reduces the amount of ink put down for vector images in HP RTL format The cable used to connect the printer to the computer NovaJet printers use a serial or parallel interface cable The surface on which the printer prints the image Media comes in a variety of types including paper polyester canvas and film An image that is printed in only one color usually black The direction of the plotted image on the page The available colors for the printer The long side of the plot area measured at right angles to the platen An interface type in which all bytes are transferred simultaneously making it faster than a serial interface gt U U m Z S m op NovaJet PRO 600e User s Guide parity platen plot area prime raster image resolution roll feed vector G 2 Glossary A method for checking the transfer of information between the computer and printer The surface on which media is placed to print The area in which the printer prints the image determined by the width of the media To clear the ink cartridges by forcing them to fire rapidly Also to fill the ink lines with ink A graphic created by dots called bitmaps The sharpness of a printed image as measured by dots per inch Media that is packaged on a roll and is loaded and fed through the back of the printer A graphic created by geometric lines HP GL and HP GL 2 files are vector files Ordering supplie
107. spot color objects such as filled vector objects If you are printing an image that contains both photographs and spot color objects use the diffusion pattern designed for photos 1 8 Introduction NovaJet PRO 600e User s Guide Ink and Media Using the right ink and media is a much bigger factor in print quality than most inkjet users realize It takes many months of using a printer before a user begins to understand what an exceptional print looks like Then and only then can they fully appreciate what quality materials and inks can do Inks must be developed specifically for a particular head otherwise cartridge reliability will be severely reduced ENCAD inks are specifically developed for ENCAD cartridges printers and media These inks create the perfect ink drop shape trajectory and landing shape when used with ENCAD cartridges The media controls the color dot gain and durability of the final print As the ink must chemically interact with the media only medias developed specifically for a particular ink can achieve the perfect dot shape that leads to improved image quality Additionally the chemical bond created through co developed inks and medias is much better than independently developed inks and medias Although many people will not be able to visually perceive differences in quality inks and medias initially poor inks and medias show more pronounced visual defects a less than optimal image quality image color or image
108. storage D 1 error messages F 1 F factors affecting print quality 1 5 feed media C 2 G getting started 2 1 l ink caring for 1 3 graphic arts 1 2 graphic outdoor 1 3 graphic standard 1 3 QIS 1 2 ink cartridge jet plate cleaning 4 5 ink cartridges aligning 2 13 cleaning 4 4 installing 4 3 removing 4 2 storing 4 2 ink delivery lines purging 4 4 ink options choosing 3 11 ink preheat 3 11 ink reduction 3 11 ink reservoirs filling 2 6 refilling 4 1 ink types changing 4 2 inkjet media H 2 J jet compensation 2 13 L language choosing 3 11 setting 2 2 LCD contrast 3 13 main menu C 1 maintenance 4 1 manual jet compensation list 2 13 margins setting 3 9 media caring for 1 4 choosing the right kind 1 4 loading 2 2 media cores H 6 media cutter H 6 gt U U m Z e m 02 NovaJet PRO 600e User s Guide media roll parameters D 1 media samples H 6 media sizes H 4 media standard 3 5 menu tree C 1 menus using 2 2 N Normal mode 3 4 NovaPrime maintaining 4 7 O obtaining quality results 1 2 operating environment D 1 ordering supplies H 1 P paper axis calibration A 3 paper options choosing 3 5 parallel cable H 1 parity H 2 setting H 2 pausing the printer 2 15 periodic cleaning 4 4 photo CDs 1 8 plot area 3 5 power D 1 power media feed using 2 3 prime pattern 2 10 interpreting 2 11 print direction 3
109. store and reuse cartridges Following this procedure will extend the life of your cartridges and prevent ink from leaking from the cartridges gt To remove and store cartridges 1 Onthe printer display panel press Utility Menu then Access Cartridge This moves the carriage away from the service station and enables you to easily remove the cartridges 4 2 Printer maintenance and storage NovaJet PRO 600e User s Guide 2 Disconnect the cartridge tube from the carriage by pushing down on the disconnect button and removing the quick connect fitting 3 Remove the cartridge from its carriage stall by gently pulling the top edge toward you then lifting it out of the stall Do not remove the cartridge tube from the cartridge Leaving the tube in the cartridge maintains negative pressure and prevents leakage Do not touch the flex contact area of the cartridge Push down on disconnect button to remove fitting 4 Wipe any ink from the quick connect fitting at the end of the tube using a lint free cloth 5 __ Insert the cartridge into the cartridge garage Make sure the cartridge cap lip snaps and locks into the cartridge garage locking tab This will assure a good seal Make sure cartridge cap lip snaps and locks into cartridge garage locking tab Insert Cartridge into Cartridge Garage os Garage Incking tab gt Z US n om OZ I gt 36 m m 6 Store the cartridge garage upright to prevent leaks Pri
110. t 1 Press Setup Paper Option Auto Cut 2 Choose On or Off 3 Press OK Save Media When the Save Media is On the default the media advances only as far as needed to print the image With the Save Media option turned off the printer advances the full print area of the loaded media For example if a 36 inch roll is loaded the printer advances the length of the print area for a standard 36 x 48 sheet even if the printed image is only 30 inches long Printer Options 3 9 NovaJet PRO 600e User s Guide gt To turn off Save Media 1 Press Setup Paper Option Save Media 2 Choose Off 3 Press OK Auto Wipe The cartridge jet plates are periodically wiped during printing The default for this function is ON If you are having problems with banding you can sometimes solve the problem by setting the wiper to OFF however this can cause clogging of the inkjets gt To turn off the wiper 1 Press Setup Paper Option Auto Wipe 2 Choose Off 3 Press OK Defining user setup You can save the options you use most frequently so you don t have to reconfigure the printer each time you print an image You can define up to eight different combinations of options and save them with a user number ranging from 1 8 Select the user number you want to use before sending an image to the printer If your printer driver has host controlled settings the user setup may be overridden If possible disable the driver control settings You can s
111. t mark on the platen The printer will sense the presence of the media and after the default 6 second delay will automatically feed it Left side view Paper guide Media presence sensor F BO eed roll Takeup e J roll A Media sensors for feed and take up Feed roller Cc gt dryer Getting Started 2 3 NovaJet PRO 600e User s Guide 2 Press Load Media to move the media into printing position 3 As printing progresses media is looped down in front of the take up core until it is detected by the sensor on the printer stand leg The take up rolls then activate to roll the media Be sure not to block the sensor Using the take up roll The take up roll allows unattended printing by automatically winding printed media onto a core In this mode the automatic cutter is disabled When using this option be sure that the media sensor on the printer s right leg is not blocked Depending on the ambient humidity temperature and amount of ink coverage you may want to turn on the dryer and or set a dry time as described in Chapter 3 If you are using the dryer position it so that the fans blow on the media gt To use the take up roll 1 Setthe printer to Take up mode by pressing Setup Paper Options Menu Supply Type Take up then press OK This enables the take up roll and disables the cutter 2 install an empty core onto the take up guides Be sure that the core width matches
112. t clicks into place 3 Press the Access Cartridges button to move the carriage back into the service station This ensures that the cutter blade is in the home position gt To remove the cutter 1 Press the Utility Access Cartridges button to move the carriage to the center of the platen 2 Press the knife latch down 3 Pull the cutter out of the carriage When the cutter becomes worn it can cause the carriage to jam or can cause a ragged media cut In extreme cases you might see an error message stating Carriage Axis Failure You can order replacement cutters from ENCAD by calling 800 45 ENCAD 619 677 5071 or fax ENCAD at 619 549 7894 Users outside the U S can call their local ENCAD dealer or sales center Filling the ink reservoirs Use of inks other than ENCAD NovaJet PRO 600e series ink may not give the desired results on finished prints The printer can support long uninterrupted printing runs because of its extended ink capacity The ink reservoirs are located at the printer s left side Note When running at carriage speeds faster than the default it is recommended that ink levels in the reservoirs be no more than 300ml maximum 2 6 Getting Started NovaJet PRO 600e User s Guide gt To fill the ink reservoirs 1 Open the cover on the left side of the printer to access the ink reservoirs Unscrew the cap of one reservoir Open only one reservoir at a time to prevent contamination with other inks
113. the width of the media you are using 3 Slide the roll guide into the media core and secure it by tightening the locking mechanism Since media cores can be shorter than the width of the media position the media guide 1 8 from the end of the core and lock it into place 4 Press Feed Media Forward to advance enough media to allow its leading edge to come to the center of the take up roll Using at least three pieces of tape attach the leading edge of the media to the take up roll at the left right and center of the core Roll guide As printing progresses the media is looped Tighten to secure down in front of the take up core until it is media roll detected by the sensor on the printer leg The take up roll is then activated to roll the media Be sure not to block the sensor 2 4 Getting Started NovaJet PRO 600e User s Guide Note If you are running narrow media and depending on ambient temperature and humidity you may want to set a dry time and or turn on the dryer as described in Chapter 3 if you are running a long plot Because of the print speed and the narrow media the ink may otherwise not have sufficient time to dry before the media is rolled onto the take up core To unload the take up roll 1 Press the Cut button to cut the media 2 Release the adjustable roll guide 3 Slide the media and core out of the printer gt To load sheet media 1 Press Setup Paper Options Supply Type Sheet Press OK
114. tically performs tests on the cartridges and uses the information to improve image quality monitor cartridge life and update the user with system status Some tests are performed between prints and require no user input while others require user input The following are cartridge related error messages Error Message Corrective Action Unrecognized cartridge Be sure the cartridge is a NovaJet PRO 600e cartridge Your printer will not work with NovaJet NovaJet PRO or NovaJet PROe cartridges Remember the printer is reading the value programmed into the chip on the cartridge it is not actually detecting the cartridge type Replace the cartridge if necessary Cartridge end of life attained Replace cartridge You can check cartridge status by choosing Cartridge Info from the Service menu End of cartridge life is indicated as 100 When 256 is displayed no further printing occurs until the cartridge is replaced Unrecognized ink type Be sure the cartridge is a NovaJet PRO 600e cartridge Your printer will not work with NovaJet NovaJet PRO or NovaJet PROe cartridges Ink type information is stored on the cartridge chip If you are using a new type of ink which has been introduced since you purchased your printer you will need to upgrade the printer s firmware to accommodate the new ink type Check ENCAD s web site at www encad com for instructions SADIGNAddV NovaJet PRO 600e User s
115. tion percentage 12 5 25 37 5 or 50 3 Press OK Ink Preheat Cartridge heat settings are optimized for QIS media being printed in a standard office environ ment If you are experiencing banding poor fills or over dot gain and you have tried all other means to correct these conditions you may want to experiment with the ink preheat settings These will vary depending on the ambient temperature where the printer is located and the media and ink used Printer Options 3 11 SNOILdO YSLNIYd NovaJet PRO 600e User s Guide Defaults for the heater setting are determined by the ink type in use The printer determines this by reading the chip on the back of each cartridge When you adjust the ink settings you are increasing or decreasing the heat from the default temperature Pressing the plus button increases the temperature pressing minus decreases it When you have reached the limits of the temperature range the panel will display either MAX or OFF These settings are saved in the printer If you change to a different type of ink you may need to change the heater settings to accommodate the new ink type If you are working in a cold or dry environment try turning the heat up for a larger dot size If the heat is turned up too far the ink may run or sputter If you are working in a humid or hot environ ment turn the heat down for a smaller dot size gt To set the ink preheat time 1 Press Setup Ink Option Ink Preh
116. tments Sharpening using UnSharp Mask all scanned images even images scanned on the most expen sive drum scanners need to be sharpened The best digital tool to do this with is a function called an unsharp mask available in programs such as PhotoShop An unsharp mask basically redefines the edges of images by adding a mask Most unsharp mask tools allow you to set the pixel width of the mask and the amount of sharpening A good start is to use a pixel width of 3 5 with an amount of 75 Too much unsharp mask will give the whole image a hard pixelated look A little more unsharp mask can be used with inkjet images as they are somewhat diffused in the printing process hiding any small amounts of oversharpening 6 RIP Color Profile The engine that converts your image into a series of C M Y K dots is called the Raster Image Processor or RIP Before it can actually create these dot patterns it must first adjust for the colors of the inks color of the media dot volume of the cartridges on a particular machine and the humidity temperature of the environment on the day of printing as this affects how far the ink will spread or dot gain Most RIPs include what is commonly referred to as a color profile or color link Usually this profile is automatically used when you choose the media and ink within the software However color profiles are created in the factory with new cartridges in a clean and average environment If you have older c
117. used See Supplies for ordering information Carriage jams Check for paper jams or blockage Be sure the service station is lowering If it does not lower push it left and down or the cutter will not disengage Carriage axis failure This may be caused by using matte paper which may curl and cause carriage axis failure Be sure to use inkjet quality media See Supplies An obstruction in the path of the carriage assembly is hindering carriage movement The obstruction may or may not be visible Other common causes include dirty encoder strip media interference worn carriage bushings cutter malfunction and loose trailing cable connections After checking the following items reboot the printer to ensure proper operation Note If the error re occurs observe whether the carriage is in the same or different location If the carriage is in the same spot check the encoder strip for visible damage clear plastic strip Troubleshooting l 3 gt ae v m Z 2 QO m op NovaJet PRO 600e User s Guide under the trailing cable tray and above the belt Refer to the figure which follows Printer front view Encoder strip under second trailing cable cover level clear plastic strip directly behind the shaft Verify that carriage movement is free and smooth by turning the power off and moving the carriage from one end of the shaft to the other make sure there is no binding and that nothing is blocking the carri
118. ut menu 3 If multiple beeps are heard reboot printer and reseat serial port connection Resend the ROM file to the printer Print Quality Many of the print quality concerns can be resolved by priming cleaning and calibrating the cartridges When this is the case Prime clean calibrate or replace is indicated with other solutions Refer to the following chapters for details Prime see Chapter 2 Clean see Chapter 4 Calibrate see Appendix A Replace see Chapter 4 No print appears Check that tape has been removed from the printhead of the cartridge White lines or large gaps on print or portions of characters missing Prime clean calibrate or replace cartridges Check if the ink reservoir is empty Refill if necessary Make sure the media feeds freely Overall print quality is poor Prime clean calibrate or replace cartridges Make sure the printer is positioned on level ground Use a higher quality print mode such as Photo Be sure you are using genuine ENCAD inks and media Cartridge spits small amounts of ink on paper Nozzle plate may be flooded Try using a lower firing rate or replacing the cartridge Adjust cartridge preheat as described in Chapter 3 gt T v m Z 2 m N Troubleshooting l 7 NovaJet PRO 600e User s Guide Streak marks Clean the service station at least once a week or more often depending on the number of prints you are running See Chapter 4 Prime c

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