APC C5BLK Surge Protector User Manual
Contents
1. Back UPS ES 350 550 User Guide www apc com Connect Battery For safety the Back UPS ES is shipped with one battery wire disconnected The Back UPS ES will not operate until the wire is connected to the touch safe battery terminal NOTE Small sparks may occur during battery connection This is normal TURN the Back UPS ES over and slide the battery compartment cover off of the battery housing LIFT the battery out of the compartment and connect the black wire to the negative battery terminal Ensure the batteries are installed as shown below Slide the battery compartment cover completely onto the Back UPS ES Back UPS ES 350 d Connect Equipment Place the Back UPS ES to avoid A Direct sunlight y ZMR o 2 Excessive heat Excessive humidity or contact with fluids lt Battery Backup f Surge Protection These outlets are powered whenever the Back UPS ES is switched ON During a power outage or other utility problems brownouts over voltages these outlets will be powered for a limited time by the Back UPS ES Plug your computer monitor and two other data sensitive devices external disk or tape drive into these outlets Plug the Back UPS ES power cord directly into a wall outlet not a surge protector or power strip Connect FAX Modem Phone Back UPS ES protects a single line 2 wire fax modem or phone from surges when it is c2. Support APC Contact Information Online Technical Support http support apc com Web Site www apc com USA Canada 1 800 800 4272 Mexico 52 292 0253 552 292 0255 Brazil 0800 12 72 1 Worldwide 1 401 789 5735 165 mm Wall Mounting Template
3. at the end of its usual life and must be replaced Replace Battery LED flashing Power On and Replace Battery LEDs Flashing alternating Constant tone Constant tone UPS turned off with the power switch the battery power has been completely exhausted and the UPS is waiting for utility power to return to normal seconds Overload Shutdown During On Battery None Constant tone UPS turned off with the operation a battery power supplied outlet power switch overload was detected Sleep Mode During On Battery operation None Beeping once every 4 Utility power is restored or if utility power is not restored within 32 seconds or the UPS is turned off Building Wiring Fault Your building wiring presents a shock hazard that should be corrected by a licensed electrician Building Wiring Fault LED red ON None UPS is unplugged or is plugged into a properly wired outlet installation instructions on the screen See the Troubleshooting section for additional assistance 990 4993A Copyright 2006 American Power Conversion Corporation APC the APC logo Back UPS and PowerChute are registered trademarks of American Power Conversion Corp All other trademarks are property of their respective owners Troubleshooting Back UPS ES will not turn on No power available at the Surge Protection Only outlets Connected equipment loses power The Power On indicator is lit and
4. the defective unit is received by the repair department or cross ship upon the provision of a valid credit card number The customer pays for shipping to APC and APC pays ground freight transportation costs back to the customer Service DO NOT RETURN Back UPS ES to the place of purchase under any circumstances 1 Consult the Troubleshooting section to eliminate common problems 2 Verify the battery is connected see Connect Battery and that the Circuit Breaker is not tripped see Troubleshooting section If you still have problems or questions please contact APC via the internet or at one of the phone numbers listed below 3 Before contacting APC please be sure to record the date purchased UPS model and serial number on bottom of unit 4 Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative If this is not successful the representative will issue a Return Material Authorization Number RMA and a shipping address 5 Pack the unit in its original packaging If the original packaging is not available ask APC Technical Support about obtaining a new set Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty insuring the package for full value is recommended 6 Write the RMA on the outside of the package 7 Return the unit by insured carrier to the address given to you by APC Technical
5. ny 6 50 in Use the table below to solve minor Back UPS ES installation or operation problems Consult APC Online Technical Support or call APC Technical Support for assistance with problems that cannot be resolved using the table below Connect the battery see Connect Battery and ensure power is available at the wall outlet Reduce the amount of equipment plugged into Surge Protection Only outlets Ensure that the fuse or circuit breaker for the outlet is not tripped and that the wall switch controlling the outlet if any is in the ON position Ensure that the equipment you want to stay powered during a power failure is plugged into the Battery Backup Surge Protection outlets and NOT the Surge Protection Only outlets Make sure that the equipment plugged into the outlets of the unit are not overloading the capacity of the unit Try removing some of the equipment and see if the problem continues The Back UPS ES is operating normally The Back UPS ES can only operate on battery power for a limited amount of time The unit will eventually turn off when the available battery power has been used Allow the unit to recharge for 16 hours before continuing use of the unit The output waveform is designed for computers and computer related equipment It is not designed for use with motor type equipment Contact APC Technical Support for further troubleshooting The Back UPS ES is operating normally and using bat
6. onnected through the Back UPS ES as shown Connect Computer Cable igi The supplied cable and software provide automatic file saving and U v 9 Lv 5 3 l ooooog oo shutdown of the operating system in the case of a sustained power outage oe PERD Connect the cable to the Data Port of the Back UPS ES Connect the other m Battery Past e Surge Protection end of the cable to the USB port on your computer The software will automatically find the USB Port of your computer r Surge Protection Only BOWER ONI So S J BUILDING WIRING N REPLACE BATTERY 4 FAULT INDICATOR INDICATOR O fone a ig CATON Petrio tatam s FROM WALL JACK H a ATS Ka d DATALINE OUTPUT TO DSL MODEM or PHONE f Surge Protection Only These outlets provide full time protection from surges even if the Back UPS ES is switched OFF Plug your printer fax machine scanner or other peripherals that do not need battery power into these outlets TO COMPUTER USB PORT CIRCUIT BREAKER PUSH TO RESET d Status Indicators The Back UPS ES indicates operating status using a combination of visual and audible indicators Use the following table to identify the status of the Back UPS ES Power On and Install Software Press the ON OFF switch to power the unit ON A single short beep and the g
7. reen Power On indicator confirms that Back UPS ES is on and ready to provide protection The Back UPS ES should charge for at least 16 hours to ensure sufficient runtime The unit is being charged whenever it is connected to utility power whether the unit is turned ON or ORR If the red Building Wiring Fault indicator located on the end near the power cord is lit your building wiring presents a shock hazard that should be corrected by a qualified electrician Install the PowerChute Personal Edition software Place the PowerChute Personal Edition CD ROM into your computer and follow the Status Visual Indications Power On Green Replace Battery Red Audible Indication Alarm Terminates When Power On UPS is supplying conditioned utility power to the load Power On LED ON None Not applicable On Battery UPS is supplying battery power to the load connected to the Battery outlets Power On LED ON off during beep Beeping 4 times every 30 seconds UPS transfers back to Power On operation or when UPS is turned off Low Battery Warning UPS is supplying battery power to the load connected to the Battery outlets and the battery is near exhaustion Power on LED flashing Rapid beeping every 1 2 second UPS transfers back to normal operation or when UPS is turned off Replace Battery The battery is disconnected The battery is in need of charging or is
8. tery power Once On Battery you should save your current work power down your equipment and turn the unit OFF Once normal power is restored you may turn the unit back ON and power your equipment The Back UPS ES is about to shut off due to a low battery charge condition When the unit beeps once every second the battery has about 2 minutes of power remaining Immediately power down your computer and turn the unit OFF When normal power returns the unit will recharge the battery Call a qualified electrician for service Allow the unit to charge by leaving it plugged into the wall at least 16 hours As a battery ages the amount of runtime available will decrease You can replace the battery by ordering one at www apc com Batteries also age prematurely if the Back UPS ES is placed near excessive heat Order Replacement Battery Replace with an APC qualified battery Replacement batteries can be ordered from www apc com valid credit card required For a Back UPS ES 350 order RBC35 as directed by APC Technical Support For a Back UPS ES 550 order APCRBC110 Warranty The standard warranty is 3 years from the date of purchase The APC standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support APC will ship the replacement unit once
9. the Back UPS ES is beeping four times every 30 seconds The Power On indicator flashes once per second and the Back UPS ES beeps once per second at the same time Building Wiring Fault indicator is lit Inadequate runtime Specifications Battery is disconnected and utility power is not available at the wall outlet Surge Protection Only outlets have been overloaded Utility power not available at the wall outlet Equipment is connected to the Surge Protection Only outlets The Back UPS ES is overloaded PowerChute Personal Edition software has performed a shutdown due to a power failure The Back UPS ES has exhausted its available battery power Connected equipment does not accept the step approximated sine waveform the Back UPS ES The Back UPS ES may require service The Back UPS ES is using battery Battery capacity is low about 2 minutes of use remaining Your building wiring presents a shock hazard Using the Back UPS with this condition will void the warranty The battery is not fully charged Battery is near the end of useful life Input Voltage 120 Vrms Nominal Frequency 50 60 Hz autosensing Brownout Transfer 88 Vrms typical Over voltage Transfer 139 Vrms typical Output UPS Capacity 4 outlets 350 VA 200 W 550 VA 330 W Surge Capacity 8 outlets 12 Amps including UPS output Voltage 115 Vrms 8 On Battery step approximated sine wave Frequenc
10. y On Battery 50 60 Hz 1 Hz Transfer Time 6 ms typical 10 ms maximum Protection and Filter AC Surge Protection Full time 375 joules Telephone Surge Protection Single line 2 wire EMI RFI Filter Full time AC Input Resettable circuit breaker Battery Type Sealed maintenance free lead acid Average Life 3 5 years depending on the number of discharge cycles and environmental temperature Physical Net Weight 9 Ibs 4 kg 13 Ibs 6 kg Dimensions H x W x D 3 4 x 10 9 x 7 1 8 6 x 27 7 x 18 0 cm Operating Temperature 32 F to 104 F 0 C to 40 C Storage Temperature 5 F to 113 F 15 C to 45 C Operating Relative Humidity 0 to 95 non condensing Operating Elevation 0 to 10 000 ft 0 to 3 000m Safety Regulatory Safety Approvals cTUVus per UL 1778 CSA C22 2 No 107 3 05 NOM 001 EMC Compliance FCC part 68 FCC part 15 Class B Notice This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation On the bottom of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone compa
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