APC AP9208 Power Supply User Manual
Contents
1. Battery Battery None None Sa Bb Battery Battery None None Pe SSS SS SSeS ae besen Batteries possible 12 F W Rev A01 Manuf Date 06 06 97 Batteries Installed 07 H W Rev G98 S N W960123456789 ENTER Refresh ESC Status menu or enter frame number gt 19 4 3 UPS Control For remote control of the connected UPS go to the Main menu and type 2 and press ENTER Call UPS displays the Control menu 1 Turn UPS ON 2 Turn UPS OFF 3 UPS Self Test 4 Simulate Power Failure 5 Graceful Reboot 6 Graceful Turn OFF 7 Start Runtime Cal Stop Runtime Cal 8 Put UPS in Bypass Return from Bypass Help lt ENTER gt Display menu lt ESC gt Return to Previous menu gt XX Select from the menu items to perform the following UPS CONTROL SS Turn UPS ON Restores power to the load Cuts off power to the load immediately This does not Turn UPS OFF allow for graceful shutdown for operating systems that require it UPS Self Test Starts a UPS self test and displays the results Simulate Power Puts the UPS on battery for a moment as if there were a Failure power failure Causes the UPS to cycle power to the attached computer to reboot it Call UPS J signals that the UPS is on G ful f SE battery and that the battery is nearly exhausted Graceful Reboot Reboot uses the value set for Low Battery Duration See UPS Characteri2. Standard Modem Cable ce S ees Call UPS II Server gt S Modem e BCE S S aa Other d si E H 4 Modem Call UPS II O re 00 gy UPS External Configuration Measure UFPS To Computer ry aptional e 4 Smart UPS or BBE 4 my Mattrix UPS a Caill UPS Il Modem Gi AC Adapter T SI f optiona Other Modem or Telephene Device Phare Outlet optional 10 4 1 Logging On to Call UPS II For on site logging on to Call UPS71 see Section 3 5 For remote logging on to Call UPS connect via modem to the site of the UPS After establishing communication press CTRL P Call UPS prompts you for the password Type in your password If you have not changed the password the default password is APC The Opening screen is diplayed After pressing any key the Main menu appears All Call UPS functions are available from the Main menu To gain access to one of the listed functions type the associated number and press ENTER To redraw the screen press ENTER by itself Tip Extensive online help is available throughout the menu system It is available whenever a appears on a menu The gt is the Call UPS menu prompt Call UPS uses the double prompt gt gt to request a settable value Some of these values can be viewed by selecting them on the menu pressing SPACEBAR to cycle through a list of possible settings and then pressing ENTER to change the sett
3. of External Battery Cabinets decreased 17 If the UPS is powered off during a status request Call UPS If responds with the message UPS Powered OFF In addition to providing general status information the UPS Status and Diagnostics screen serves as a menu for obtaining more detailed informa tion on the Symmetra frames and external frames To go to the Main Frame screen type 1 and press ENTER The following display will appear ee Main Frame KE KE L1 Power Module None RIM No Module IIC OK IM KE he L2 Power Module Battery OK OK toa lee d L3 Power Module Battery OK OK toss lee d L4 Power Module Battery OK OK KE he L5 Power Module Battery BAD None KE KE lt ENTER gt Refresh lt ESC gt Status Menu Help or module code for details gt S The Main Frame screen is a map of the Symmetra array The left column displays the five levels of power module slots L1 to L5 The box at the top of the right column displays the status of the Redundant Intelligence Module RIM on the first line and the status of the Intelligence Module IM on the second line The remainder of the right column displays the four levels of batteries The power module and battery boxes display the status of the corresponding power module or battery on the second line The Main Frame screen also serves as a menu for more detailed informa tion on each of the power modules and the intelligenc
4. symbol at the end of the dial stri in the Pagi No symbol at the end e tup Menu M i of the dial string Setup Menu Many paging controllers need additional time to establish a connection Not enough time Add to the values in the Repeat Pages are not between repeats or not 1 Repeat 2 and Paging Timer getting through enough repeats settings in Paging Setup Call UPS JI is dialing i Set Dial Speed in Paging Setu too quickly for the et Dial Speed in Paging Setup to a lower value paging equipment Space character cancels Set Space Character in Paging sending the page Setup to none The troubleshooting chart covers many of the problems that might arise with Call UPS If you have a problem with Call UPSI refer to this chart first There may be a simple solution you are overlooking 5 2 If Problems Persist For problems not covered in the earlier troubleshooting chart or if the problem persists follow this procedure 1 Note the serial number and date of purchase of the Call UPS Z7 Contact Customer Service at the phone number or address on the back cover of this manual Be prepared to provide a description of the problem A technician will help solve the problem over the phone if possible or will give you a Return Material Authorization RMA number If the Call UPS is under warranty repairs are free of charge If the warranty has expired there will be a nominal charge for repair Pack th
5. s dis play Call UPS reports information in this format Site ID space character trouble code Site ID Space Character and Trouble Code are among the settings pro grammed by the user see below When a reportable condition occurs Call UPS uses the modem to page an operator Call UPS issues a mo dem command string like this Dial string Pager display atipz9 5551212 12345678 1 i Phone number Site ID Dial Modem dial Modem command command command Space character issued by wait for quiet Call UPS II answer Trouble code Modem command return to command state issued by Call UPS Il The initial AT comes from Call UPS H Do not include it in the Dial String In this example the Dial String is DT9 5551212 DT instructs the modem to dial in tone mode The 9 and comma are only needed when Call UPS is used with a phone system that requires dialing 9 for an out side line The comma adds a pause The symbol at the end of the pager phone number sets the modem to wait for quiet answer five seconds of silence before entering the number to send to the pager The 12345678 in the example comes from item number 8 Site ID on the Call UPS Paging Setup menu Call UPS then issues the Space Character and Trouble Code shown near the end of the example For this example the pager would show 12345678 1 Call UPS ZJ also issues the semicolon at the end of the modem command This sends the modem back into comman
6. 0 to 95 non condensing 4 to 122 F 15 to 70 C Up to 10 000 ft 3 000 m above MSL 0 to 95 non condensing 32 to 113 F 0 to 45 C Approvals EMC Verification FCC DOC Class B EN50022 EN50082 1 41 Appendix Multiple SmartSlot Installation If your UPS configuration uses more than one SmartSlot device you must install them in the correct order for them to work together properly A SmartSlot device with higher priority is to be placed in the SmartSlot labeled with the higher number Refer to the table that follows DEVICE PART PRIORITY POSITION PowerNet SNMP Call UPS ZI Second Second hi ghest numbered Remote UPS AP9608 Hichest slot highest if no PowerNet Management Device 8 SNMP Adapter is present Any slot numbered lower than PowerNet SNMP Rel Modul AP961 Medi end Module 2610 ehum Adapter amp Call UPS J and higher than Measure UPS Any slot numbered lower than PowerNet SNMP Adapter amp Call UPS JI and higher than Measure UPS Measure UPS AP9612TH Lowest numbered slot Triple Chassis Interface Expander AP9607 Medium To install SmartSlot devices in the APC Triple Chassis AP9604 note that the slots are numbered on the rear panel The following figure shows the rear panel of the Triple Chassis with the PowerNet SNMP Adapter installed in slot 3 Call UPS in slot 2 and Measure UPS J in slot 1 Status 42 Symmetra Power Array For installation of multiple S
7. 000 Output 000 0 V at 60 04 Hz Allowing for n 1 Redundancy 000 Load Current 00 0 A Capacity 16 0 kVA Alarm if Over 06 0 kVA Installed 05 Fault Tolerance n 0 Bad 00 Alarm if Under n 2 SSS nee SSS SS SS St SSS SS SS Sees BATTERS S SS 3S SSss EE EE Installed 004 Voltage 137 1 VDC Runtime 0244 min Bad 000 Capacity 98 0 Alarm if Under 015 min System Status On Line 1 Main Frame Information 2 External Battery Frame Information for frame s 1 2 3 6 7 lt ENTER gt Refresh lt ESC gt Main menu gt Help gt NS By The following table describes the items on the UPS Status and Diagnos tics screen when Call UPS is used with a Symmetra Power Array The table continues on the next page Reason for the last UPS transfer to battery Possible Last Xfer results are Test Low Voltage HiVoltage Rate of Change and Notch Spike Tase Selt Test Results of the last Self Test Possible results are listed SS j Fp in earlier Self Test Table in this section Utility line input in volts AC RMS and in hertz UPS output to the load in volts AC RMS and in hertz Amount of current being drawn by the load in amps 15 UPS STATUS AND DIAGNOSTICS Symmetra Power Array Continued Connected load as a percentage of the capacity of the Load Assuming No good battery modules assuming all good modules Redundancy are available for power Connected load as a percentage of the capacity of the Allowing F
8. 43 39 Line 119 0VAC Max 119 0VAC Min 117 8VAC Batt 27 67VDC Freq 60 00Hz Temp 025 2C Load 017 6 Jul 27 97 14 44 39 Line 119 0VAC Max 119 0VAC Min 117 8VAC Batt 27 67VDC Freq 60 00Hz Temp 025 2C Load 018 7 Jul 27 97 14 45 39 Line 118 4VAC Max 119 0VAC Min 117 8VAC Batt 27 67VDC Freq 60 00Hz Temp 025 6C Load 018 7 For a description of the items on the Data Event Logging menu refer to the table that follows 27 DATA EVENT LOGGING Call UPS 77 will log power events such as utility line failure and battery exhausted when enabled Enter 0 when prompted to disable 1 to enable Call UPS 77 will log control events such as UPS UPS Control turned on and UPS in bypass when enabled Enter 0 to disable 1 to enable when enabled Enter 0 to disable 1 to enable Call UPS 77 will log UPS faults such as UPS is UPS Faults overloaded and internal temperature too high User Call UPS J7 will log user activity such as users logging on and password changes when enabled Acti ctivity Enter 0 to disable 1 to enable ON ON ON ON FF enable List Event Displays a list of all reportable events sorted into event Groups groups View Event Displays the event log Call UPS JJ pauses after each page of Call UPS U will log Measure UPS alarms e g i pe o high temperature low temperature and contact pee eege closure when enabled Enter O to disable 1 to
9. 7 communication settings are held until the end of the session Changes are made when Call UPS issues modem com mands at that time Connect to Modem Call UPS JI requires a modem for remote UPS control and paging If a modem is used with Call UPS some thought must be given to powering it Plugging the modem into the protected power output of the UPS will keep the modem operating in bad power conditions but remote turn on of the UPS will not be possible since when the UPS is off the modem is off By plugging the modem into a wall socket remote turn on of the UPS will work but the modem will have to get by with unprotected power Also it is possible in this situation to miss pages since the modem would be off in a power outage that Call UPS J tries to report by paging A better option is to use a modem designed for portable computers that draws power from the computer Call UPS will power such a modem providing protected power whether the UPS is on or off Be careful to use a modem that draws power from Call UPS not a battery The configuration is complete Disconnect the management device from Call UPS I Connect the Call UPS according to the appropriate system connection diagram on the following page Note Use a standard modem cable to make this connection Do not use the null modem cable supplied with Call UPS II SmartSlot Configuration
10. Interval for each report able event Events are buffered and prioritized during paging to keep the operator updated with the best information Note paging is also controlled on an event basis see later chart Set Repeat to 0 to dis able a pager without having to disable all the events Same as Repeat 1 for pager associated with Dial String 2 33 PAGING SETUP Continued Default Description Page Interval Message Delay GO Space Character Time between paging cycles This timeout occurs after both pagers have been paged After the timeout paging continues with the next pager number that still has repeats as set above Valid entries are 0 to 10 minutes With Page Interval set to 0 Call UPS repeats pages without delay Amount of time after on battery operation that Call UPS JI waits before initiating paging This feature prevents paging during brief power disturbances Select from the list of times 15 through 120 seconds Identification number for the connected UPS to be reported during paging Enter a unique and meaning ful number of up to eight numeric 0 9 characters Keep in mind the length of the pager display Space character suitable for the pager Select from and none This appears on the pager as a space separating the Site ID from the trouble code Select from slow medium and fast dial speeds Unless dialing speed is needed use the default slow dialing Faster dial speeds may
11. Log log information Reset Event Clears the event log Log information is kept in non volatile CE Log memory so log items remain even when Call UPS J7 is off Queries the UPS for operating data at preset intervals see next item and displays this information on the screen Log UPS Data Call UPS 77 reports date time current line voltage minimum to Screen line voltage maximum line voltage battery voltage line frequency internal UPS temperature and UPS load m Time interval at which Call UPS J7 queries the UPS for log ae data The default is 1 minute Set from 1 to 99 minutes Interval between queries depending on how much data is needed Choose one of two log data output formats Use text the default if the data will be used in word processing programs Data Format D Use the comma delimited format for importing the data into spreadsheets or databases 28 4 6 Call UPS Settings To see or change Call UPS settings go to the main menu and type 5 then press ENTER You will see the following display ei N SSS SSS SSS SSS SSS CALL UPS SETUP Model Number AP9608 HW Rev A2 Serial Number WA718570411 F W Rev K Manuf Date 6 27 97 1 Set Date Sep 28 97 7 Ansi Color Off S Set Time 10 38 06 8 Baud Rate 9600 3 Set Password 9 Answer Ring 0 4 Dial Back OFF 10 Answer Lockout 0 min 5 Dial Back Str DT5551212 6 Location Physical Locat
12. be incompatible with some pagers and other telephone equipment Character s appended to the end of the Dial String Use an End String if the paging service has a menu for reviewing and leaving messages Call UPS JI appends a final semicolon after the End String in order to hang up the modem and return it to com mand mode The remaining fields in the Paging Setup menu define the events that trigger a page the pager s that will be paged when the event occurs and the code that will be displayed on the pager Each event type can be set so that either both or neither of the pagers will be paged for that event The defaults are Y ON for the first pager and N OFF for the second Event codes from 0 to 15 can be assigned to each type The following table describes triggering events and the default setting for each A default of Y N 5 for example means that the associated event in the first column 34 will page the first pager but not the second and that the first pager will show a 5 after the Site ID when it receives the page Note The default code numbers defined by the Paging Setup menu varies widely according to the type of UPS Measure UPS zone and probe alarms apply only if those devices are present even though they appear on the menu PAGING SETUP EVENTS ase UPS is operating on battery power because of utility i line problems The Message Delay setting see earlier ON BATTE Pagin
13. replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from APC or an APC service center Products must be returned to APC or an APC service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment which has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise This warranty gives you sp
14. this modification are certified or listed as Hospital Grade by APC or any other organization Therefore these units do not meet the requirements for use in direct patient care AMERICAN POWER CONVERSION Toll free technical Support Addresses United States and Canada American Power Conversion Corporation 1 800 800 4272 132 Fairgrounds Road Ireland P O Box 278 1 800 702000 West Kingston Rhode Island 02892 U K USA 0800 132990 American Power Conversion Corporation Areas without toll free numbers A P C b v Ballybritt Business Park 1 401 789 5735 USA or Galway 353 91 702020 Ireland Ireland www apcc com Serial number Entire contents copyright 1997 American Power Conversion All rights reserved reproduction in whole or in part without permission is prohibited All trademarks are the property of their respective owners 990 0122B Rev 3 12 97
15. 0 percent relative humidity Hi Limit Humidity Firmware revision number of Measure UPS Status display of current Measure UPS alarms which can include Lo Temp High Temp Lo RH Hi RH and Current Alarms the four contact closures The earlier sample screen shows Hi Temp and Lo RH because the reported values for these items exceed their respective alarm limits Press ENTER at the gt prompt on the Measure UPS screen to display fresh readings 37 5 Problem Resolution 5 1 Troubleshooting Chart TROUBLESHOOTING Power light flashes Disconnect Call UPS U from Internal problem with Zeg Call UPS J7 is first turned on reconnect Call UPS JI Setup item Set Answer Ring to value other Answer Ring set to 0 than 0 ee Sec 4 6 Answer Lockout in Call back after Answer Lockout progress interval has expired Remote modem plugged Plug remote modem into a wall will not answer into UPS that has been socket or use modem powered turned off by Call UPS J7 rapidly when unit the UPS momentarily then Remote modem Modem did not i ocem HE not receive Turn modem on before plugging tup string f ll setup string from Ca in Call UPS JJ check the cables UPSI Press Esc to bypass the dialback Cannot log in in progress or type connect and Call UPS is dialing back figure Call UPS J7 echo this message so typing will be blind locally to con press ENTER Call UPS will not Add an
16. 4 Days The following table gives a description of the settings on the UPS Char acteristics menu for Call UPS connected to the Symmetra Power Array 25 UPS CHARACTERISTICS Symmetra Power Array Output F i Range Desired output voltage setting The default setting Auto Output Voltage indicates that output voltage equals the nominal input Reporting base voltage Other settings are 208 VAC and 240 VAC Instructs the UPS to go to bypass mode or to drop the ete esi load in the event the UPS fails and the frequency or eae voltage is out of range of their settings see 1 and 2 on this menu Time interval between low battery warning and shutdown of the UPS Select from values between 2 and 10 minutes Low Battery Duration Time interval between the issuance of a UPS turn off command and actual shutdown of the load Since the h Del SE UPS notifies the computer of the impending shutdown Shutdown Delay allows for graceful turn off Time interval after which the UPS turns on after Return Delay restoration of utility power Use Return Delay to prevent branch circuit overloads Battery capacity desired for UPS restart after a power outage Select from values between 0 and 90 At Return Battery 0 the UPS will restart as soon as utility line power Capacity returns to normal With other settings the UPS will charge the batteries to the specified level prior to restart Scheduled Self Time inter
17. Call UPS11 AP9208 AP9608 Arc AMERICAN POWER CONVERSION Thank You Thank you for selecting this American Power Conversion Call UPS II remote control accessory Whether you have the SmartSlot or external version your Call UPSII has been designed for many years of reliable maintenance free service in combination with your American Power Conversion Uninterruptible Power Supply American Power Conversion is dedicated to the development of high performance electrical power conversion and control products and we hope that you will find this product a valuable convenient addition to your computing system Please read this manual It provides installation and operating instructions that will help you get the most from your Call UPS II accessory Save this manual It includes important instructions for the safe installation of your Call UPS II accessory Further it includes instructions for obtaining factory service should the proper operation of the accessory come into question Radio frequency interference WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is o
18. PS and computer manuals for proper setting Note Matrix UPS does not allow setting low transfer voltage Low Transfer High utility line voltage setting for transfer to battery High Transfer operation Consult your UPS and computer manuals for proper setting 23 UPS CHARACTERISTICS Smart UPS and Matrix UPS Cont Sensitivity of the UPS to power line fluctuation Set this value according to the type and magnitude of expected fluctuation and the susceptibility of the load Values range Sensitivity from high to low sensitivity Use lower sensitivity settings when running from a less stable power source e g an inexpensive fuel powered generator when you have deter mined that the connected devices can handle the instability Time interval between issuance of a UPS turn off command Shutdown and actual shutdown of the load Since the UPS notifies the Delay computer of the impending shutdown Shutdown Delay allows for graceful turn off Time interval after which the UPS turns on after restoration Return Delay of utility power Use return delay to prevent branch circuit overloads UPS Self Test Time intervals between UPS battery self tests Audible Alarm Function of the UPS audible alarm Low Battery Time interval between low battery warning and shutdown of Duration the UPS Select from values between 2 and 10 minutes Battery capacity desired for UPS restart after a power Return outage Select from values bet
19. art Cells 13 The Status line at the bottom of the Status Screen can display the follow ing UPS status conditions Runtime Calibration In Bypass Waiting to Power Load Sleeping Delayed Wakeup e Smart Boost e Sleeping Inverter Shutdown e Smart Trim e Forcing Graceful Shutdown e On Line e Sleeping Low Battery e On Battery e Shutdown Overload Unable e Low Battery to Transfer to Battery Replace Battery e UPS Fault The following fault conditions display only when Call UPS 77 is used with a Matrix UPS and a fault condition exists Main Relay Iso Unit Fan Batt Charger Bypass Supply Bypass Relay Voltage Select Internal Temp DC Imbalance Elec Unit Fan If the UPS is powered off during a status request Call UPS responds with the message UPS Powered OFF 14 Vith Symmetra Power Array Type 1 then ENTER at the Main menu to display the Status and Diagnos tics screen of the connected Symmetra Power Array e gt SYMMETRA STATUS IM Status On amp Ok Last Xfer None RIM Status Off amp Failed Last Self test OK RRS SSH nes INPUT QUTPUT Input 246 0 V at 60 04 Hz Load Assuming No Redundancy
20. ctory for normal operation and usually do not need to be changed However if a change is needed select items from the UPS Characteristics menu New settings may conflict with the operation of UPS monitoring software in use so check the requirements of the system before changing them Default and optional values for these settings vary from one UPS to another Note Smart UPS products with serial numbers beginning with the letter W do not support reporting and setting UPS characteristics with Call UPSII In this case item 3 UPS Characteristics will not appear on the Main menu To display or change the characteristics of the UPS type 3 and press ENTER from the Main menu The appearance of the UPS Characteristics menu will vary according to the type of the connected UPS Refer to the appropriate sections and accompanying tables that follow With Smart UPS and Matrix UPS Call UPS connected to a Smart UPS or Matrix UPS displays the follow ing UPS Characteristics menu C UPS CHARACTERISTICS gt UPS ID UPS_IDEN 1 Output 240 V 2 Output Freq Range AUTO 3 Output Voltage Reporting base Auto 4 If UPS fails and freq or voltage is out of range Go to Bypass 5 Low Battery Duration 02 min 6 Shutdown Delay 020 sec 7 Return Delay 000 sec 8 Return Battery Capacity 00 9 Scheduled Self Test every 14 Days 10 Alarm if runtime is
21. d state 32 l Paging 2 Dial String 1 3 Dial String 2 4 Repeat 1 5 Repeat 2 6 Page Interval 7 Message Delay EVENT NUM 12 UPS ON BATTERY 13 ON amp LOW BATTER 14 UPS SHUT DOWN 15 UPS ON LINE 16 REPLACE BATTERY 17 UPS FAULT 18 LOST COM W UPS 19 BYPASS Help lt ENTER gt Display menu lt ESC gt Return to Previous menu PAGING SETUP ON DT9 5551212 DT9 5551212 il 8 Site ID 12345678 1 9 Space Char 1 min 10 Dial Speed Slow 15 sec 11 End String 1 2 CODE EVENT NUM 1 2 CODE Y N 20 ZONE 1 YN 8 Y N 1 21 ZONE 2 YN 9 Y N 2 22 ZONE 3 Y N 10 Y N 3 23 ZONE 4 Y N 11 YN 4 24 ZONES CLEARY N 12 Y N 5 25 PROBE 1 Y N 13 Y N 6 26 PROBE 2 Y N 14 Y N 7 27 PROBES CLEARY N 15 Setting Default Dial DT9 String 1 f 5551212 Dail DT9 String 2 5551212 8 PAGING SETUP Description To enable paging enter 1 when prompted Enter 0 to disable Dial string for the pager the first pager if two are used Use standard modem commands such as DP dial in pulse mode DT dial in tone mode W wait for second dial tone Comma pause typically for 2 seconds wait for a quiet answer 5 seconds of silence Dial string for a second pager number Number of times from 0 4 that the page for the first pager number is repeated Call UPS 77 cycles through Repeat 1 Repeat 2 and Page
22. e Call UPS carefully to avoid damage in transit Damage sustained in transit is not covered under the warranty Enclose a letter in the package with your name address RMA number a copy of the sales receipt daytime phone number and check if necessary Clearly mark the RMA number on the outside of the shipping carton The factory will not accept any materials without this marking Return the Call UPS by insured prepaid carrier to the address on the cover of this manual 39 6 Specifications 6 1 Management Port The management port is a standard 9 pin RS 232 serial communications port The port is configured as data terminal equipment DTE with no handshaking and supports bit rates of 1200 2400 9600 and 19 200 bits per second The data format is 8 data bits 1 start bit 1 stop bit and no parity The pinout of the management port is listed below MANAGEMENT PORT PINOUT Receive data inpute Transmit data output RS 232 high Kg Request to send output Clear to send input DESS 40 6 2 Product Specifications Electrical Current Draw External 45 mAdc typical Normal Operation sce 3 c typica Physical 1 33 x 4 25 x 4 5 in 3 4 x 10 8 x 11 4 cm Size H x W x D 1 5 x 4 0 x 4 0 in 3 8 x 10 2 x 10 2 cm 0 89 lb 0 40 kg Weight 0 27 lb 0 123 kg External 1 5 lb 0 68 kg Shipping Weight SS 0 8 lb 0 363 kg Environmental Up to 50 000 ft 15 000 m above MSL
23. e modules By typ ing L1 and pressing ENTER for example you can view a screen that dis plays information regarding Power Module L1 For information on the Intelligence Module type IM and press ENTER and so on Included in this information are hardware and firmware version numbers and the 18 module serial number in addition to raw status readings Normally you will not need to go to these module status screens unless you need infor mation for technical support To return to the Main Frame screen press ESC For External Battery Frame s Information type 2 and press ENTER The last choice is available only when external battery frames are connected to the Symmetra power array These external battery frames are num bered and listed next to the menu item See earlier screen capture of the UPS Status and Diagnostics screen The message prompts you to enter the battery frame number Type the number of one of the external battery frames to go to a Battery Frame screen An example follows C N Battery Frame Poa SSS SSeS SSS SaS Battery Battery OK OK Battery Battery Failed No frame IIC renns Battery Battery OK OK pasa SS SS oS SSS SSS SSS Battery Battery None OK
24. ecific legal rights and you may also have other rights which vary from state to state Life support policy As a general policy American Power Conversion APC does not recommend the use of any of its products in life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to significantly affect its safety or effectiveness APC does not recommend the use of any of its products in direct patient care APC will not knowingly sell its products for use in such applications unless it receives in writing assurances satisfactory to APC that a the risks of injury or damage have been minimized b the customer assumes all such risks and c the liability of American Power Conversion is adequately protected under the circumstances Examples of devices considered to be life support devices are neonatal oxygen analyzers nerve stimulators whether used for anesthesia pain relief or other purposes autotransfusion devices blood pumps defibrillators arrhythmia detectors and alarms pacemakers hemodialysis systems peritoneal dialysis systems neonatal ventilator incubators ventilators for both adults and infants anesthesia ventilators and infusion pumps as well as any other devices designated as critical by the U S FDA Hospital grade wiring devices and leakage current may be ordered as options on many APC UPS systems APC does not claim that units with
25. elephone number of the modem to be called back Use the vertical bar pipe character I to start a new line in the string Set Date Make sure the remote modem is set to answer calls Description of the physical location of the UPS Use up to 40 alphanumeric characters Call UPS I does EG Piyseas not wordwrap so use the vertical bar pipe character I to start a new line For example ACME Com panylAny Town will display ACME Company Any Town Causes Call UPS JI to send ANSI standard color display escape sequences when on Call UPS 7 communication setting in bits per second Choose between 1200 2400 9600 and 19 200 bps Set to the highest supported bit rate of the DTE port of the modem or other DCE equipment in use Many kal modems have DTE port rates that are higher than the communication link rate in order to support data compression For example many 9600 baud modems will support bit rates of 19 200 or higher at their DTE ports Consult your modem user manual 30 CALL UPS IT SETTINGS Continued Answer Ring Number of rings before the Call UPS 7 modem answers a call After each communication session the modem SO register is set to this value If the value is 0 the default Call UPS H will send ATSO 0 and the modem will not answer calls Set this value to 0 to use Call UPS II for paging only With Answer Ring set to 0 Call UPS H will not answer a stray call and will always be avai
26. er components 3 2 Receiving Inspection Once the Call UPS has been removed from its shipping container inspect it for damage that may have occurred while in transit Notify the carrier and place of purchase immediately if any damage is found The packing materials are recyclable and should be disposed of properly Please complete and return the enclosed warranty card Call UPS is shipped with a null modem cable APC part number 940 0103 3 3 Installation Before installing Call UPS install your UPS Then refer to the appro priate section that follows SmartSlot If you are using a SmartSlot Call UPS with other SmartSlot devices refer to the appendix Multiple SmartSlot Installation on pages 42 43 While it is not possible to install the Call UPS upside down you can damage the unit in the attempt to do so Note the proper orientation of the Call UPS ZI shown in the figure that follows The sides of the printed cir cuit board align with the locating slots in the sides of the SmartSlot In a UPS the SmartSlot may be oriented horizontally or vertically Use the following procedure to install the Call UPS 77 1 Shut down the protected loads and turn off the UPS 2 Use a 2 Phillips head screwdriver to remove the two screws re taining the cover Keep the screws handy for step 4 below Retain the cover for future use 3 Orient the Call UPS to fit in the SmartSlot as shown below Slide the Call UPS all t
27. g Setup menu table has been exceeded AC FAII Utility power has failed and the UPS battery is nearly LOW BATTI exhausted UPS UPS has been shut down by command or low battery SHUT DOWN condition UPS has returned to online operation after an on UPS ON LINI S battery low battery or shutdown condition HE PLACE UPS has issued a Replace Battery alarm UPS FAULT UPS has detected an internal fault MEASURE UPS Measure UPS environment monitor associated with the ALARM connected UPS has issued an alarm E UPS ALL All alarms from Measure UPS have been cleared Zone monitor 1 4 has detected a condition that exceeds preset zone monitor limits For use with Measure UPS only Probe monitor 1 2 has detected a temperature or humidity condition that exceeds preset probe limits For use with Measure UPS only Conditions triggering earlier Probe alarms have been cleared 35 4 8 Measure UPS Info Note The Measure UPS Info Main menu item appears only when Call UPS II is used in conjunction with a Measure UPS environment monitor Type 7 then press ENTER at the main menu to display Measure UPS status settings and alarms MEASURE UPS STATUS PROBE 1 PROBE 2 TEMP Celsius 26 67 Low Limit 1 18 10 Je High Limit 2 23 97 6 HUMIDITY RH 036 9 Low Limit 3 040 3 T High Limi
28. he way into the SmartSlot The panel of the Call UPS should be flush with the front face of the slot 4 Secure the Call UPS with the screws removed in step 2 5 Turn on the UPS and the protected equipment External Version It is not necessary to turn off the the UPS or its load before connecting or disconnecting the external Call UPS When connected Call UPS Z7 may cause the UPS to beep or if the UPS is powered off to power on This is normal Use only APC supplied cables to connect the external version of Call UPS to the UPS Do not connect to any Call UPS port J except as specified in these instructions Connections using a cable or any other manufacturer may cause damage to or improper operation of Call UPS IL the UPS or the computer If a device such as a server or workstation is currently using the communi cations port on the back of the UPS disconnect it now according to the UPS connection instructions Connect that device securely to the UPS Monitoring Port on Call UPS See Sec 2 5 to determine if the optional power adapter is required 3 4 Confirm Operation Observe the status indicator on Call UPS After a moment it should be on continuously If the indicator flashes rapidly Call UPS Z has failed its power on self test See Chapter 5 6 3 5 Configure Call UPS II Call UPS I requires on site configuration before remote operation You will be able to change any of the settings later by the remo
29. ing to the current one listed Any time Call UPS responds to a command with the prompt Are You Sure Call UPS requires confirmation of the command Type YES in uppercase letters at the prompt to confirm the command Any other entry aborts the command To return to the Main menu from another menu press ESC Press ESC from the Main menu screen to end the Call UPS session and hang up the modem The paragraphs which follow give a description of the menus available in the Main menu Note Menu item 7 on the Main menu Measure UPS Info appears only if Call UPSH is used with a Measure UPS environment monitor 4 2 UPS Status and Diagnostics The name and content of the first item on the Main menu varies accord ing to the UPS being used With a Smart UPS or a Matrix UPS the first item is UPS Status When used with the Symmetra Power Array the 11 first item is UPS Status and Diagnostics Refer to the appropriate sections and accompanying tables that follow With Smart UPS and Matrix UPS Type 1 then ENTER at the Main menu to display the status of the con nected UPS Note This example is from a Matrix UPS 3000 Other models may not show this exact information MATRIX 3000 STATUS Utility Line 241 2 VAC Battery Info UPS Output 235 6 MAI UPS Load 000 0 Voltage 55 62 VDC Run Time 0185 min Capacity 100 0 Load Power 000 0 VA Smart Cells 002 Load Cu
30. ion of This UPS 11 UPS Present ON 12 Reset Call UPS to Default Settings Help lt ENTER gt Display menu lt ESC gt Return to Previous Menu N A The top section of the Call UPS Setup menu displays the following Call UPS7 device information which will be needed in case technical support is required e Model Number the model number of Call UPS Z e H W Rev the revision of the Call UPS hardware Serial Number the serial number of this Call UPS unit F W Rev the revision number of the Call UPS firmware e Manuf Date the date this Call UPS ZI was manufactured The remaining two sections of the Call UPS Setup menu list changeable settings of Call UPS 77 For a description of these settings see the table that follows 29 CALL UPS IT SETTINGS F Current time in hh mm ss format Call UPS JI uses Set Time 24 hour format From 0 to 8 alphanumeric characters Use no APC characters press enter when prompted for the Password password for no password Se Dial Back Security feature With Dial Back on e E OFF Call UPS 7 hangs up when called and then calls the SS number you set for the Dial Back String see next Dial string used to implement dial back security see preceding Call UPS 7 prefaces this string with the attention command so do not include AT in the Dial string Use industry standard dial strings of up to 20 DT5551212 e Back Str alpha numeric characters for the t
31. ith the APC Measure UPS Environmental Monitor and the APC PowerNet SNMP Adapter Call UPS I comes in two versions as an external device AP9208 and as a SmartSlot card AP9608 SmartSlot Call UPS If mounts in all APC devices equipped with a SmartSlot The external Call UPS UH connects to the UPS communications port 1 2 Hardware Requirements Call UPS JI requires an APC Smart UPS Matrix UPS Symmetra Power Array or other APC device equipped with a SmartSlot For paging or re mote management Call UPS 77 requires both a modem that understands industry standard AT commands and a telephone line For configuration Call UPS JI requires local DTE equipment either a dumb terminal or a computer running terminal emulation software e g HyperTerminal A remote management site requires its own computer with modem and ter minal emulation software The communications rate for Call UPS 77 can be configured to 1200 2400 9600 and 19 200 baud The default is 9600 2 Product Description 2 1 The Call UPS II Panel The SmartSlot Call UPS panel contains the management port and the status indicator See the figure below Management Port vou e e e APC Si Sa Abee call uPSZ Remote Mgt Device The external Call UPS rear panel contains the management port status indicator UPS monitoring port and optional power jack See the figure below 2 2 Management Port The Call UPS management port is used f
32. lable for paging Values from 0 to 15 are accepted Answer Lockout Answer Lockout time interval for use of multiple devices like modems on the same telephone line as Call UPS JI When set to a non zero value the modem is prevented from accepting incoming calls during the defined interval after a communication session To use Answer Lockout make sure the modem attached to Call UPS J is the first device in the telephone line chain see figure at end of Sec 3 5 When this feature is enabled the next device down the chain will get as many rings as it needs to answer a call Make sure that all other automatic answering devices on the line with Call UPS JI are set to answer in a greater number of rings than Call UPS II Values from 0 to 99 minutes are accepted States whether Call UPS JI is connected to a UPS Change the default setting ON if Call UPS JI is connected only to Measure UPS This shortens the menu structure and the polling sequence 31 4 7 Paging Setup When used in conjunction with a modem that understands industry stan dard AT commands Call UPS can be set up to page an operator in case of trouble such as on battery operation or problems with the UPS To use paging choose item 6 on the Main menu menu to bring up the Paging Setup menu Select items from the Paging Setup menu referring to the screen listing and table later in this section Call UPS reports the condition by showing a code on the pager
33. less than 000 min 11 Alarm if load is greater than 00 0 kVA 12 Alarm if redundancy is less than n 2 0O never 13 Reset UPS to Default Settings Help lt ENTER gt Display Menu lt ESC gt Return to Previous Menu gt oA 22 You can choose a numbered item to change its current setting Type its corresponding number and press ENTER Press SPACEBAR when prompted to cycle through the settable values Press ENTER to confirm any change and return to the UPS Characteristics menu The following table gives a description of the settings on the UPS Char acteristics menu Those marked with a are non settable characteristics UPS CHARACTERISTICS Smart UPS and Matrix UPS Setting Description Hexadecimal display of the UPS switch settings for those UPS Dip UPSs that have them Used by technical support Note Switches Call UPS II will not allow changes to UPS characteristics if this value is other than 0 UPS S N Serial number of the UPS Revision number of the firmware in the UPS Identification of the UPS not settable through Call UPS Manuf Date Date of manufacture of the UPS Rated output voltage of the UPS Settable for UPSs that allow change of output voltage You will be prompted to select from the choices displayed Date of the last battery replacement not settable through Battery Date CalLUPS ID Lowest allo wed utility line voltage before transfer to battery operation Consult your U
34. martSlot devices in the Symmetra Power Array refer to the numbering in the figure that follows Note that the PowerNet SNMP Adapter is installed in slot 4 Call UPS in 3 no device in 2 and Measure UPS in 1 If you are using an external SmartSlot housing Expansion Chassis or Triple Chassis in conjunction with a Symmetra Power Array install the devices with higher priority in the external slot s Refer to the earlier Triple Chassis section if applicable UPS I Reset robes AAPO Sras ap9612 Measure Management Port Status 2 3 S 2 S S S 2 T IF iE H Das a Daisy Chains If you have increased your SmartSlot capacity by daisy chaining Expansion Chassis or Triple Chassis install the PowerNet SNMP Adapter and Call UPS in the highest numbered and second highest numbered slots respectively of the chassis installed farthest from the UPS Smart UPS and Matrix UPS If your APC UPS has only one SmartSlot install the low priority devices in the UPS SmartSlot and use an external SmartSlot housing Expansion Chassis or Triple Chassis for the device s with higher priority Refer to the earlier Triple Chassis section if applicable 43 Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or
35. ne at the bottom of the UPS Status and Diagnostics screen can display the following Symmetra status conditions Runtime Calibration Waiting to Power Load Smart Boost Smart Trim On Line On Battery Low Battery Replace Battery In Bypass Sleeping Delayed Wakeup Sleeping Inverter Shutdown Forcing Graceful Shutdown Sleeping Low Battery Shutdown Overload Unable Bad Power Module Intelligence Module is in stalled and failed Redundant Intelligence Module is installed and failed Bad Battery Module Load is above kVA alarm threshold Redundancy has been lost Redundancy is below alarm threshold Bypass is not in range either freq or voltage Bypass contactor stuck in bypass position Bypass Contactor stuck in on line position UPS in bypass due to internal fault UPS in bypass due to over load System is in Maintenance Bypass Input circuit breaker tripped open System level fan failed The Redundant Intelligence Module is in control IIC inter module communica tions failed Turn on requested override required UPS will turn on automati cally when conditions are met Runtime is below alarm threshold of batteries increased of batteries decreased of power modules increased of power modules decreased Intelligence Module inserted Intelligence Module removed Redundant Intelligence Mod ule inserted Redundant Intelligence Mod ule removed of External battery Cabinets increased
36. of the UPS that is currently connected Site ID and Location are user configuration items The display shows the factory defaults Press any key to bring up the Main menu Date Dec 16 97 Time 08 39 36 t UPS Status 2 UPS Control 3 UPS Characteristics 4 Data Event Logging 5 Call UPS Settings 6 Paging Setup 7 Measure UPS Info Help ENTER gt Display Menu lt ESC gt End Session A Customize Settings From the Main menu you can go to the various menus by pressing the number associated with each of them Press 5 then ENTER to bring up the Call UPS Settings menu Set the date time password location and baud rate from this menu The baud rate should be set at 9600 The other menu items can be left alone for now Note that any changes you make are displayed when you return to the menu Then press ESC to return to the Main menu Type 6 and press ENTER for the Paging Setup menu where you can change the Site ID number from its default setting If you will be using the paging capability of Call UPS II use this menu to enable and set up paging If you plan to use Call UPS for logging go to the Main menu type 4 and press ENTER for the Data Event Logging menu Proceed from there to set up logging To change any of the changeable setting of the UPS and Call UPS J7 use the other menus listed in the Main menu For a full description of the en tire menu scheme see Section 4 Any changes to Call UPS
37. or configuring Call UPS and for remote management and paging by modem For specifications see Sec 6 1 2 3 UPS Monitoring Port External Version The UPS monitoring connector duplicates the signals from the UPS so that the normal computer to UPS connection is maintained This port is for use with APC software and interface kits only 2 4 UPS Cable External Version Use this cable to connect Call UPS J to an APC Smart UPS Matrix UPS Symmetra Power Array or other APC smart device Share UPS or Triple Chassis for example 2 5 Power Port External Version The external version of Call UPS has a power port for an optional power adapter This adapter is not needed in most situations Call UPS ZI normally receives power from the UPS through the UPS connection cable giving Call UPS protection from poor power conditions After UPS shutdown for low battery condition Call UPS will still draw power from the UPS for a time determined by the size of the load and the capac ity of the UPS However Call UPS stops drawing power from the UPS before the battery is completely drained To determine whether a power connector will be useful refer to the two paragraphs that follow You can obtain a power adapter by contacting APC technical support at one of the numbers given on the back cover of this manual The APC part number for the power adapter is AP9505 With Smart UPS The optional power adapter is required for some older Smar
38. or good battery modules assuming one two no good module is reserved for redundancy The value of redundancy n 0 n 1 n 2 is taken from the Alarm if Under setting see below B D e EE Battery ower Battery power available in kilovolt amps Capacity Load alarm threshold in kilovolt amps If the load is n 1 Redundancy Load Alarm if Over at or above this setting an alarm sounds Changeable in the UPS Characteristics menu Number of power modules batteries installed in the Installed Symmetra Power Array Number of power modules batteries that have failed Redundancy of the Symmetra Power Array given the present load and battery capacity A Fault Tolerance Fault Tolerance of n 2 for example means that two modules could fail and there would be enough power for the load in the event of utility line power outage Low redundancy alarm If the Fault Tolerance goes Fault Tolerance 8 below this setting an alarm sounds Changeable in Alarm if Under SE the UPS Characteristics menu Total voltage of the batteries in volts DC Batt Ch Battery arde Battery charge as a percentage of capacity Capacity Estimated runtime on battery with the present load Runtime based on the latest Run Time Calibration Sec 4 3 Runt Runtime alarm threshold in minutes If the Runtime al es BC reading falls below this setting an alarm sounds EE Changeable in the UPS Characteristics menu 16 The System Status li
39. perated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded communications cables must be used with this unit to ensure compliance with the Class A FCC limits This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la Class A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Commu nications du Canada l Introductleo 24 02 dE EE AC 1 1 Overview 1 1 2 Hardware Requirements 1 2 Product Description sel SE bem a eens 2 2 1 The Call UPS II Panel 2 2 2 Management Port 2 2 3 UPS Monitoring Port External Version 2 2 4 UPS Cable External Version 3 2 5 Optional Power Port External version 3 With Smart UPS 3 With Matrix UPS and Symmetra Power Array 3 2 6 Status Indicator 4 3 Installation and Setup 2 2 4 Ze EE A e ECH 5 3 1 Handling 5 3 2 Receiving In
40. rrent 00 00 A Bad Cells 000 UPS Temp 019 8 C Batt Date 02 23 97 Freq 60 00 Hz Self Test OK Last Xfer Test Status On Line ESC gt Main menu gt A N The following table describes the items on the UPS Status screen when Call UPS J is used with Smart UPS or Matrix UPS 12 UPS Load Connected load as a percentage of the rated capacity of the UPS Estimate of the total run time currently available from the UPS based on present load and battery in minutes Amount of power being drawn by the load in volt amps if Load Power supported by the UPS Amount of current being drawn by the load in amps if Load Current supported by the UPS Current temperature inside the UPS in degrees Celsius Run Time Output frequency of the UPS in hertz Reason for the last UPS transfer to battery Possible results Last Xfer are Test Low Voltage Hi Voltage Rate of Change and Notch Spike Total voltage of the UPS batteries in volts DC Capacity Battery charge as a percentage of capacity Number of Smart Cell battery packs connected to the UPS only with Matrix UPS Rad Cell Number of Smart Cells connected to the UPS that have gone ae DTD bad only with Matrix UPS Date of the last battery change Results of the last UPS self test Possible results are OK Self Test None not available Unable to Test invalid results due to overload and Battery Failed due to insufficient capacity Sm
41. spection 5 3 3 Installation 5 Smart Slot 5 External Version 6 3 4 Confirm Operation 6 3 5 Configure Call UPS II 7 Initial Logging On 7 Customize Settings 8 Connect to Modem 9 4 Operation e EK hee a Seek ede ees 11 4 1 Logging On to Call UPS 11 4 2 UPS Status and Diagnostics 11 With Smart UPS and Matrix UPS 12 With Symmetra Power Array 15 4 3 UPS Control 20 4 4 UPS Characteristics 22 With Smart UPS and Matrix UPS 22 With Symmetra Power Array 25 4 5 Data Event Logging 27 4 6 Call UPS Settings 29 4 7 Paging Setup 32 4 8 Measure UPS Info 36 5 Problem Resolution ang d NEIEN 1d Os 38 5 1 Troubleshooting Chart 38 5 2 If Problems Persist 39 6 Specifications A wf er ge eee eed 40 6 1 Management Port 40 6 2 Product Specifications 41 Appendix Multiple Smart Slot Installation 42 Triple Chassis 42 Symmetra Power Array 43 Daisy Chains 43 Smart UPS ans Matrix UPS 43 ii 1 Introduction 1 1 Overview American Power Conversion s Call UPS is a remote UPS management device that allows you to monitor and control your APC UPS by modem It provides the following features Remote UPS status display Remote UPS control e g safe reboot during power outage or when the server is down e Data and event logging e Operator paging in case of trouble Call UPS JI works with any APC Smart UPS Matrix UPS or Symmetra Power Array It draws power from the UPS and can be used w
42. stics table Sec 4 4 20 UPS CONTROL Continued Causes the UPS to shut down Call UPS immediately signals that the UPS is on battery and that the battery is nearly exhausted Graceful Turn OFF uses the value set for Low Battery Duration See UPS Characteristics table in Sec 4 4 Graceful Turn OFF Starts and stops runtime calibration on the UPS Calibration starts only if the UPS has a 100 battery charge If the UPS accepts the command to start runtime Start Stop calibration Call UPS 77 reports Runtime Calib OK If Runtime the UPS does not accept the command Call UPS ZI Calibration reports Runtime Calib NO Runtime is displayed on the UPS Status and Diagnostics Screen Note Smart UPS products with serial numbers that begin with the letter W do not support runtime calibration Put UPS in For Matrix UPS and Symmetra Power Array only Puts the Return from UPS in Bypass mode and returns the UPS from Bypass Bypass mode If the UPS is powered off when UPS Control is selected from the Main menu Call UPS responds with an abbreviated control menu ca I Turn UPS ON 2 Turn UPS OFF z Help lt ENTER gt Display menu lt ESC gt Return to Previous menu gt XN A Type 1 to turn the UPS on then press ESC to return to the Main menu or press ENTER to re display the full UPS Control menu 21 4 4 UPS Characteristics UPS characteristics are Set at the fa
43. t 4 070 0 8 F W Rev 4Gx SEET CURRENT ALARMS EE Hi Temp Lo RH A ESC gt Main Menu gt The fields on this screen display Measure UPS readings for each con nected probe settable alarm limits for each probe and any current alarms To make changes to the alarm settings type the number of the menu item 1 8 If you want to change the low humidity limit for the Measure UPS Probe 1 for example you can type 3 and press enter Scroll through the available choices by pressing SPACEBAR Press ENTER to make the selection and return to the Measure UPS Info screen When you are finished making changes press ESC to return to the Main menu The following table describes the status items and lists the choices for the settable alarm limits 36 MEASURE UPS INFO ane Current ambient temperature of each attached probe in g degrees Celsius Setting for the low temperature Measure UPS alarm Choose from 9 94 the default 14 02 18 10 and 4 08 degrees Celsius Setting for the high temperature Measure UPS alarm Choose from 32 13 the default 45 90 54 06 and 23 97 degrees Celsius HUMIDITY Current percentage of relative humidity of each probe Hi Limit Temp Setting for the low humidity Measure UPS alarm Choose from 20 1 the default 30 2 40 3 and 10 0 percent relative humidity Lo Limit Humidity Setting for the high humidity Measure UPS alarm Choose from 80 0 the default 84 5 90 1 and 70
44. t UPS models that do not supply power to Call UPS 77 To determine whether your Smart UPS supplies power to Call UPS refer to the Smart UPS user manual Plug the adapter into a wall receptacle if you want remote turn on and turn off capability otherwise plug it into a Smart UPS receptacle Smart UPS models 250 370 and 400 cannot be turned on or off by remote connection for these models plug the adapter into a Smart UPS receptacle With Matrix UPS You will need the optional power adapter for use with Matrix UPS only if you want remote turn on capability Matrix UPS can be turned off remotely by Call UPS but without the adapter Call UPS will then lose power The UPS will execute a Graceful Reboot command item 5 on the UPS Control menu of Call UPS Z without causing Call UPSI to lose power Plug the power adapter into a wall receptacle if you want remote turn on and turn off capability Otherwise plug it into a Matrix UPS receptacle 2 6 Status Indicator The status indicator shows the following conditions Double short flashes Lockout is in progress Rapid flashes Call UPS J7 failed its power on self test 3 Installation and Setup 3 1 Handling Call UPS is sensitive to electrostatic discharge It is shipped in a con ductive bag to help dissipate damaging static charges Leave the product in the bag until ready to install Handle Call UPS by the end plate only Do not touch the printed circuit board or oth
45. te connection Follow these steps to configure Call UPS I for e Communication parameters e Password protection Time and date Paging optional e Dial back security optional e Event logging optional Initial Logging On Connect DTE equipment a dumb terminal or a computer running termi nal emulation software to the Management Port of Call UPS J using the supplied null modem cable It may be necessary to use an adapter not supplied to connect the DTE equipment to the null modem cable Set the communication parameters of the DTE equipment to 9600 bits per second 8 data bits no parity and 1 stop bit 9600 8 N 1 With Call UPS running Status Indicator on steady press CTRL P press and hold the CTRL key while pressing the P key At the prompt Enter Password gt Type in APC and press ENTER Note APC is the factory default password for Call UPSII If the default has been changed through previous configuration enter the changed password Call UPS II communication is case sensitive Enter APC in upper case On correct entry of the password Call UPS displays the following information SMART UPS 700 Call UPS II by American Power Conversion Corp c Copyright 1994 95 97 All Rights Reserved Site ID 12345678 Location Physical Location of This UPS Press Any Key To Continue e r Note the top line which displays the model number
46. vals between UPS battery self tests es Three alarm thresholds An alarm will sound if any of f the three alarm settings calculated runtime load and Alarmif E redundancy is out of range For a description of these settings see UPS Status and Diagnostics table Sec 4 2 Reset UPS to Returns the UPS to its default state Type YES all Default uppercase and press ENTER when prompted to confirm Settings resetting Any other entry stops resetting 26 4 5 Data Event Logging To enable logging and to specify which data and events are included in logging select 4 from the Main menu Select items from the Data Event Logging menu using the screen listing below be N LOGGING MENU l Power Events ON 3 UPS Faults ON 2 UPS Control ON 4 User Activity ON 5 Measure UPS OFF Date Jul 27 97 Time 15 05 35 Jul 27 15 01 12 UPS Returned On Line Jul 27 15 01 34 Shut Down Until Power Returns Jul 27 15 01 38 Power Restored Load Powered ON 6 List Event Groups 7 View Event Log 8 Reset Event Log 9 Log UPS Data to screen 10 Log Interval 1 min 11 Data Format Text Help lt ENTER gt Display menu lt ESC gt Return to Previous menu gt NS A The following is a sample Call UPS UPS data log with Data Format set to Text Jul 27 97 14 42 39 Line 117 8VAC Max 119 0VAC Min 117 1VAC Batt 27 67VDC Freq 60 00Hz Temp 025 2C Load 017 6 Jul 27 97 14
47. ween 0 and 90 At 0 Battery the UPS will restart as soon as utility line power returns to Capacity normal With other settings the UPS will charge the batteries to the specified level prior to restart Reset UPS to Returns the UPS to its default state Type YES all Default uppercase and press ENTER when prompted to confirm Settings resetting Any other entry stops resetting 24 Vith Symmetra Power Array Call UPS7T connected to a Symmetra Power Array displays the following UPS Characteristics menu UPS CHARACTERISTICS UPS ID UPS_IDEN 1 Output 240 V 2 Output Freq Range 60 1 Hz 3 Output Voltage Reporting Base Auto 4 If UPS fails and freq or voltage is out of range Go to Bypass 5 Low Battery Duration 02 min 6 Shutdown Delay 020 sec 7 Return Delay 000 sec 8 Return battery Capacity 10 9 Scheduled Self Test every 14 days 10 Alarm if runtime is less than 015 min 11 Alarm if load is greater than 05 0 kVA 12 Alarm if redundancy is less than n l 0 never 13 Reset UPS to Default Settings lt ENTER gt Display menu lt ESC gt Return to Previous menu NS S To change a setting type the number of the menu item and press ENTER The following screen displays when you enter 9 NOTE Changes May Conflict with monitoring Software Press lt SPACE gt To See Next Entry lt ENTER gt To Accept UPS Self Test gt 1
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