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Acer 6935 Series Laptop User Manual

1. Disk drives tem specification Vendor amp model name MITSUMI D353F3 Floppy Disk Specifications Media recognition 2DD 720K 2HD 1 2M 2HD 1 44M 3mode Sectors track 9 15 18 Tracks 80 80 80 Data transfer rate 250 300 500 500 Kbit s Rotational speed RPM 300 360 360 300 Read write heads 2 Encoding method MFM Power Requirement Input Voltage V 5 10 Hard disk drives Vendor 8 Model Name IBM DCXA IBM DADA 210000 26480 Chapter 1 Hard disk drives Drive Format Capacity MB 10050 6480 Bytes per sector 512 512 Logical heads 15 15 Logical sectors 63 63 Logical cylinders 16383 13424 Physical read write heads 6 6 Disks 3 3 Spindle speed RPM 4200 4200 Buffer size KB 512 512 Interface IDE IDE Data transfer rate disk buffer Mbytes s 11 5 14 7 7 7 12 8 Data transfer rate host buffer Mbytes s 16 6 33 3 16 6 33 3 DC Power Requirements Voltage tolerance 5 5 5 5 CD ROM Vendor 8 Model Name KMEUJDA150L 24X Performance Specification Speed KB sec 2100 ave speed 3600 max Access time ms 150 Typ Buffer memory KB 128 Interface Enhanced IDE compatible Applicable disc format CD DA CD ROM CD ROM XA except ADPCM CD I Photo CD Multisession Video CD CD Loading mechanism Soft eject with emergency eject hole P
2. 26 System Specifications Power Management This computer has a built in power management unit that monitors system activity System activity refers to any activity involving one or more of the following devices keyboard mouse drive hard disk peripherals connected to the serial and parallel ports and video memory If no activity is detected for a period of time called an inactivity time out the computer stops some or all of these devices in order to conserve energy This computer employs a power management scheme that supports APM Advanced Power Management or ACPI Advanced Configuration and Power Interface which allows for maximum power conservation and maximum performance at the same time If your computer is set for APM you can set time out values for your computer s devices before power saving methods are applied to these devices If your computer is set for ACPI Windows 98 handles all power saving chores for your computer Note Power management APM or ACPI greatly prolongs your battery life Power Management Modes Display Standby Mode Screen activity is determined by the keyboard the built in touchpad and an external PS 2 pointing device If these devices are idle for the period specified by the LCD backlight Time out value the display shuts off until you press a key or move the touchpad or external mouse Automatic Dim Feature The computer has a unique automatic dim power saving feature
3. PACK 13 3 E 14 1 LCD NS LCD ASSY LCD 6M 42C02 001 MODULE MODULE 14 1 14 1 TFT 720 Tw N LCD INVERTER 19 21030 191 INVERTER 62 087 700 LE EI 14 1 TFT Chapter 6 109 5 LCD LED 15P 2C 50 47A09 002 CABLE 100MM LED W 14 1 AN700 14 1 LDE 55 49A05 001 BOARD BOARD 14 1 TFT PLATINUM 64 LVDS EXTENSA 700 55 47A05 001 BOARD LVDS BOARD FOR14 1 TFT G LCD LCD 14 1 TFT 56 0743B 041 14 1 TFT LG LP141X3 ABT F LCD FPC ASSY LCD 60 42C14 001 CABLE FPC 720 14 1 TFT F LCD FPC ASSY LCD 60 42C14 002 CABLE FPC 720 14 1 TFT L LCD ASSYLCDPNL 60 42C10 001 PANEL 14 1 720 14 1 TFT L LCD ASSYLCDPNL 60 42C10 002 PANEL 14 1 720 14 1 TFT B LCD ASSY LCD 60 42C12 011 BAZEL BAZEL ACER 14 1 TFT 14 1 720 B LCD ASSY LCD 60 42C12 012 BAZEL BAZEL ACER 14 1 TFT 14 1 720 110 FRU Field Replaceable Unit List 5 LCD ASSY HINGE 6 42 03 001 PACK 14 1 EXT 74 PACK 14 1 720 SYSTEM BOARD 23 MAIN 720 MAIN 55 42C01 001 BOARD BOARD NS NS PCMCIA SKTCARDBUS 22 10172 051 SOCKET IC10S 136PL PEJL MECHANICAL PARTS 15 FDD BRACKETFDD 33 47A03 002 CK BRACKET SECC T 0 8 A ue a r 38 HEATSINK ASSYUHSINK 60 42 08 001 UP 720 43 ASSY HSINK 60 42C02 001 SINK MMO 720 46 MMO ASSY MMO 60 42C03
4. 90Vac full load nominal voltages 90 270 Vrms Frequency variation 47 63 range Hz Maximum input current 1 5A Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac 60Hz 230Vac 50Hz respectively Efficiency It should provide an efficiency of 83 minimum when measured at maximum load under 115V 60Hz amp 230Vac 60Hz Output Ratings CV mode DC output voltage V 19 0V 20 5V Noise Ripple mV 300mvp pmax 20Mhz bandwidth Output Ratings CC mode Load A 0 min 3 16 max Dynamic output Characteristics OVP V Turn on delay time s 2 115Vac Hold up time ms 8 min 115 Vac input full load Over voltage protection 26 Short circuit protection Output can be shorted without damage Chapter 1 Electrostatic discharge 15 at air discharge ESD Dielectric withstand voltage Primary to secondary 3000 Vac or 4242 Vdc 10mA for 1 second Leakage current 0 25 mA maximum 254 Vac 60Hz Regulatory Requirements Internal filter meets FCC class B requirements USA VDE 243 1991 class B requirements German CISPR 22 Class B requirements Scandinavia VCCI class II requirements Japan Weights and Dimension Weight 3 27 kg Dimension 315 317 x 2517 257 x 44 47 mm
5. Fn F5 Screen blank Turns the display screen Ole backlight off to save power Press any key to return Fn F6 Display toggle Switches display output between oe the display screen external monitor if connected and both the display screen and external monitor 8 System Specifications Fn F7 Touchpad on Turns the internal touchpad on 7 off and off Fn F8 Speaker on off Turns the speakers on and off 4 4 mutes the sound Fn gt Brightness up Increases the screen brightness Fn Brightness Decreases the screen down brightness Chapter 1 9 I O Ports Rear Ports DC in External monitor Parallel Line in Microphone in Speaker out Speaker out jack Speakers or headphones Line in Microphone in Audio line in device with a 3 5mm jack minijack e g condenser microphone audio CD player stereo walkman Serial port Serial device e g serial mouse Modem jack Phone line Parallel port Parallel device e g parallel printer External monitor port Display monitor up to 1024x768 resolution 64K colors 10 System Specifications DC in jack AC adapter and power outlet Fax Data Modem Some models have a built in V 90 56Kbps PCI fax data modem Note This modem port is not compatible with digital phone lines Plugging this modem into a digital phone line will damage the modem T
6. PCI local bus video with industry leading 256 bit graphics acceleration and high speed 2 5MB Synchronous Graphics Random Access Memory SGRAM boost video performance Simultaneous Display The computer s large display and multimedia capabilities are great for giving presentations If you prefer you can also connect an external monitor when giving presentations This computer supports simultaneous LCD and CRT display Simultaneous display allows you to control the presentation from your computer and at the same time face your audience With the built in S video output jack you can even connect other output display devices such as LCD projection panels for large audience presentations Dual Display The computer s unique graphics chip takes advantage of Windows 98 s multi display capability allowing you to extend your desktop to an external display device such as an external monitor or projector With this feature enabled you can move program windows to from the computer LCD and the external monitor Power Management The power management system incorporates an automatic LCD dim feature that automatically decides the best settings for your display and at the same time conserves power 2 System Specifications Opening and Closing the Display To open the display slide the display cover latch to the left and lift up the cover Then tilt it to a comfortable viewing position The computer employs a microswitch that turns off
7. When the computer is using AC power and you disconnect the AC adapter from the computer it automatically dims the LCD backlight to save power If you reconnect AC power to the computer it automatically adjusts the LCD backlight to a brighter level Hard Disk Standby Mode The hard disk enters Standby mode when there are no disk read write operations within the period of time specified by the Hard Disk Time out value In this state the power supplied to the hard disk is reduced to a minimum The hard disk returns to normal once the computer accesses it Chapter 1 27 Standby Mode The computer consumes very low power in Standby mode Data remain intact in the system memory uniil the battery is drained There are four ways to enter Standby mode Q Pressing the Standby hot key Fn F3 Allowing the waiting time specified by the Standby Time out value or the operating system to elapse without any system activity Q Closing the display cover When the computer is about to enter Hibernation mode e g during battery low condition but the Hibernation file is invalid or not present Note If the computer beeps but does not enter Standby mode after pressing the Standby hot key it means the operating system will not allow the computer to enter the power saving mode The following signals indicate that the computer is in Standby mode buzzer beeps The Standby indicator lights Warning Unstored data is lost wh
8. date setting in Setup Utility 43 DC AC Inverter 24 Index 129 DC DC Converter 23 DC in jack 11 Desktop Management Interface 31 Diagnostics 98 Disk Drives Read write heads 21 Disk drives 21 Read write heads 21 Rotational speed RPM 21 Tracks 21 Display 2 Opening and Closing the Display 3 display 2 auto dim feature 27 dual 2 hot keys 8 opening and closing 3 performance 2 power management 2 27 setting boot device in Note book Manager 39 setting boot device in Setup Utility 48 setting in Notebook Manager 39 simultaneous 2 switching device in Note book Manager 39 Display Device 39 Driver Test CD ROM 83 DSVD 21 Dual Display 2 E EEPROM 97 Extended Graphics Array XGA 1 External CRT Resolutions and Modes 18 External Module Replacement 57 Disassembling the CD ROM Drive 58 Disassembling the Disk Drive 59 Installing Memory 57 Reassembling the Modem Board 57 Removing and Replacing the Battery Pack 60 Removing the Hard Disk Drive 59 External monitor port 10 Hard F Fast infrared FIR 1 Fax Data Modem 11 fax data PCI modem 1 Fax Modem 20 baud rate 20 Field Replaceable Unit 105 FIR 19 Flash Memory Update 86 FRU 89 105 CD ROM 105 DIMM 106 FDD 106 HDD 107 LCD 108 Mechanical Parts 111 Miscellaneous Parts117 Others 115 PCB 113 Power 114 Recovery CD 118 Touchpad 114 Fuel Gauge 87 H hard disk power management 27 130 Index Hard Disk 0 Submenu 44 Hard D
9. disabled IMM CPU board System board DMA Test Failed on 02 0 1 IMM CPU board CPU ID 2 System board 02F5 DIMM IMM CPU board System board 02F6 Software NMI Failed N DIMM IMM CPU board System board 02 7 Fail Safe Timer NMI Failed DIMM IMM CPU board System board Device Address Conflict Run Load Setup Defaults in BIOS Setup Utility Backup battery RTC 3 System board Allocation Error for device 1 Run Load Setup Defaults in BIOS Setup Utility 2 Backup battery RTC 3 System board Failing Bits nnnn 1 DIMM 2 BIOS ROM 3 System board Fixed Disk n None Invalid System 1 BIOS ROM Configuration Data 2 System board device IRQ conflict Run Load Setup Defaults in BIOS Setup Utility Backup battery RTC System board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Diskette Driver Hard Disk System board Chapter 4 91 Power on indicator on and a blank LCD not POST R PD Ensure every connection is correct DIMM Reseat IMM CPU board IMM CPU board System board Power on indicator not on and a blank LCD during POST NOOR WD Reseat LCD connectors LCD inverter ID LCD FPC cable LCD inverter LCD LED board System
10. driver or diskette A write enabled diagnostic diskette is required Note Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device See Running the Diagnostics for details 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program 2 Go to the diagnostic Diskette Drive in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window If an error occurs with the internal diskette drive reseat the connector on the System board If the error still remains Reseat the diskette drive Replace the diskette driver cable Replace the diskette Replace the IDE board Replace the System board CD ROM Driver Test Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail a Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program 2 Go to the diagnostic CD ROM in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window If an error occurs reseat the connector on the System board If th
11. off p DC DC 8 Charge board System board Battery can t be charged ROD Battery DC DC amp Charge board IDE board System board System cannot detect the PCMCIA PCMCIA slots assembly System board Memory count size appears different from actual size 1 Co Enter BIOS Utility to execute load setup default settings then reboot system DIMM System board Speakers have noise or no sound comes from system p Speaker System board The system will not enter Hibernation on Keyboard if control is from the keyboard Hard disk System board The system will not enter Standby after closing the LCD p LGD cover switch System board Battery fuel gauge does not go higher than 90 p ak Ww Remove battery pack and let it cool for 2 hours Refresh battery continue to use battery until power off then charge battery Battery DC DC amp charge board System board System configuration does not match the installed devices Enter BIOS Utility to execute load setup default settings then reboot system Reseat CD ROM DVD module System hangs intermittently Hard Disk CD ROM DVD drive connector Fan System board Chapter 4 93 In DOS or Windows 1 Speaker multimedia programs no 2 System board sound comes from the computer External display d
12. warning beep when the computer runs low on battery Enable sleep upon Select to allow the computer to enter Standby or battery low Hibernation mode when the computer runs low on battery Enable system resume Select to set the system resume timer which allows the timer computer to wake up from Standby mode if the resume timer is set and matched Click the System Resume Timer button to set it 38 System Utilities Display Device Display Device is used to control various settings related to display device s such as the display brightness level frien Meee mula a Display Device lagie Lee M aaa asm Hache iero bry LD Pami iiy 17 ztezrzi meson r mam The items in this screen include Boot Display Device Sets the default display device on boot up Q Switching Display Device Sets the current display device Note Make sure an external monitor is connected before External monitor is selected Brightness for LCD Panel Click and drag to set the LCD screen brightness levels Click on the radio button of the desired item then click on Apply to accept the setting To modify the brightness level click and hold the slider control and move it to the right to increase or to the left to decrease the setting You can also click on the item and use the cursor keys to set the desired level Chapter 2 39 Line in Microphone Line in Microphone is us
13. A FPC FDD C A FPC FDD CABLE 720 720 HDD NS HDD HDD MODULE 6 42 01 001 MODULE 6GB IBM 6GB HDD HDD MODULE 6M 47A03 021 MODULE 4GB IBM 4GB 20 HDD 6GB HDD 2 5 56 02A04 002 6480MB IBM DADA26480 HDD 4GB HDD 4090MB 56 02834 071 IBM DTCA 20490 IDE 21 HDD FPC CABLE 50 47A01 001 CABLE ASSEMBLY FPC HDD 2 5 700 22 HDD shield ASSY HDD 60 47 03 001 SHIELD PLT 700 19 HDD BZL ASSY HDD 60 47A04 002 BZL 700 Chapter 6 107 Keyboard 37 KEY NSK 84A41 91 78507 041 BOARD US 13 3 LCD NS LCD ASSY LCD 6M 47A05 021 MOUDLE MODULE 13 3 13 3 TFT 10 LCD INVERTER 19 21030 191 INVERTER T62 087 C 700 13 3 TFT NS LED C A 15P 2C 50 47 09 002 CABLE 100MM LED 13 3 TFT AN700 A NS LED 15P 2C 50 47 09 003 CABLE 100MM LED 13 3 TFT AN700 12 LED EXTENSA 700 55 47A03 001 BOARD LED BOARD f RU 64 LVDS EXTENSA 700 55 47A05 001 BOARD LVDS BOARD FOR 13 3 TFT 108 FRU Field Replaceable Unit List 5 LCD LCD 56 0747A 001 13 3 TFT TX34D62VC1C AC 13 3 TFT XGA 6 LCD FPC ASSY LCD 60 47A07 093 CABLE FPC 13 3TFT 13 3 TFT 700 9 LCD ASSY LCD 60 42 10 021 PANEL PNL HIT13 3 T 13 3 TFT FT 700 1 LCD ASSY LCD 60 47A09 003 BAZEL BEZEL 13 3 13 3 TFT 700 NS LCD ASSY LCD 6M 47A04 021 HINGE HINGE SUPPORT SUPPORT Ls 1 700 NS LCD ASSY HINGE 6M 47A04 011 HINGE 13 3 TFT 710T F a
14. Modem Modem Cardinal V 34 33 6 Fax Modem Modem Xircom CreditCard Modem 56 56 Modem Hayes Accura 56k Modem USR Worldport 14 4 MPEG LiveGear MPEG R1 7001 MPEG2 Margi DVD to Go Slim SCSI Adaptec Slim SCSI 1460A Slim SCSI Adapter Slim SCSI 1460 Token Ring 3COM Token Ring LAN 30389 Appendix B 125 Long Run Long Run 4 hr Pass Pass Pass Year2000 Compliance Test RTC test Pass Pass 126 Test Compatible Components List Online Support Information This appendix describes online technical support services available to help you repair your Acer systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices Regional Offices and Regional Groups may access our website However some information sources will require a user and password These can be obtained directly from Acer CSD Taiwan Acer s website offers you convenient and valuable support resources whenever you need them You can find information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals BIOS updates Q Training materials Q Software utilities Also contained on this website is Detailed information on Acer s International Traveler s Warranty ITW Anoverview of all the support services we offer accompanied b
15. ROM submenu Boot sequence Press Enter to access the Boot sequence submenu System Memory Shows the main memory size Video Memory Shows the video memory size CPU Type Shows the CPU type CPU Speed Shows the CPU speed Serial Number Shows the serial number of the computer Asset Number Shows the asset number of the computer BIOS Version Shows the version number of the BIOS Format Vx Rx version and release numbers VGA BIOS Version Shows the version number of the VGA BIOS Format Vx version mumbers Note The BIOS versions are important information about your computer If you experience computer problems and need to contact technical support this data helps our service personnel know more about your computer Chapter 2 43 Hard Disk 0 Submenu The Hard Disk 0 submenu allows you to set parameters related to your hard disk Press Enter to access this submenu Main Hard Disk 0 6495MB Item Specific Help Type Auto Cylinder 13424 Heads 15 Sectors Track 63 Maximum Capacity 6495MB F1 Help Tl Select _ Change Values F9 Setup Defaults Esc Exit lt Select Menu Enter Select Sub Menu F10 Save and Exit The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Type Sets the hard disk type Options Auto User CD ROM ATAPI Removable IDE Removable or None Oy
16. Removing the PCMCIA Card 77 Disassembling the LCD 78 Chapter4 Troubleshooting Diskette Drive Checkout 83 CD ROM Driver Test 83 Keyboard or Auxiliary Input Device Checkout 84 Memory Checkout 85 Power System Checkout 86 TouchPad Checkout 88 Symptom to FRU Index 89 Numeric Error Codes 89 Intermittent Problems 95 Undetermined Problems 96 Utility Program Diskette 97 Setting LCD Panel ID 97 VI Table of Contents Setting Thermal Sensor Utility 97 Running the Diagnostics 98 Chapter 5 Jumper and Connector Information TOP VIEW lxx hm ete odes 103 Bottom View 104 Chapter 6 FRU Field Replaceable Unit List Appendix A Model Definition and Configuration Appendix B Test Compatible Components List PEMGIA 5 pere d a breed 124 PCMCIA Cards Tested for Year2000 Compliance 125 LONG RUM S605 c sea eed 126 Year2000 Compliance Test 126 Appendix Online Support Information Index VII Table of Contents VIII System Specifications Major Features System Q Intel Pentium II processor Q 64 bit main memory and on die L2 cache
17. Total amount of external cache memory in kilobytes Touchpad Setting of the internal pointing device Pointing Device Type s of the pointing device s detected internal and external The current version of the computer s BIOS shows before the Device Configuration table 34 System Utilities Boot Sequence Boot Sequence defines the boot sequence to follow when your computer boots up DLL ia De ira nann fos 1 Lon Boot Sequence Lire pig aran Dienn ira Haa an hari TU The Boot Sequence screen displays the bootable devices in your computer and the order in which the booting sequence will occur The devices include the following Floppy Drive IDE Hard Drive CD ROM DVD ROM Drive for bootable AcerMedia Bay modules Simply drag and drop the devices to change the booting order Then click on Apply to set the new sequence Chapter 2 35 Password Password is used to set modify or delete the password s for your computer Te Peed Check T2 Enab Pate Pk Done winie Tao FP grozi 4a T Ier P aired Kira Fa milka bi cd war piar There are two passwords used in the system Q Supervisor Password The Supervisor Password prevents unauthorized access to sensitive parameters in the Notebook Manager and BIOS Utility It also prevents unauthorized acce
18. as indicated Removing and Replacing the Battery Pack 1 To remove the battery pack press the battery compartment cover latch and slide the cover out 60 Removal and Replacement 2 Pull out the battery pack 3 Reinsert the battery pack by sliding it back in 4 Slide the battery compartment cover into its place 4 d Chapter 3 61 Removing the Keyboard 1 Slide out the hinge covers on both sides of the notebook 2 To remove the middle cover use a flatbladed screwdriver to release the latches as shown 3 Lift the middle cover away 62 Removal and Replacement 4 Lift the keyboard up and outward to expose the keyboard connector at CN20 5 Remove the keyboard by carefully releasing the connector 6 In reassembling the keyboard be sure that the latches are lined up as indicated blew Chapter 3 63 7 replace the middle cover be sure that the latches are lined up with the upper case as indicated below 8 Press the middle cover to lock it in place 64 Removal and Replacement Removing the LCD 1 Disconnect the internal microphone cable at CN4 from the system board 3 Remove the two screws of the LCD FPC cable at CN2 from the LVDS board Chapter 3 65 4 Remove the LCD cable cover from the system board 5 Disconnect the LCD FPC cable from the LVDS board 6 Use two flatbladed screwdrivers to remove
19. board Power on indicator on and a blank LCD during POST DAON Reseat the LCD connectors LCD inverter ID LCD FPC Cable LCD inverter LCD System board LCD backlight not working LCD too dark LCD brightness can not be adjusted LCD contrast cannot be adjusted Reseat the LCD connectors Keyboard if control is from the keyboard LCD inverter ID LCD FPC Cable LCD inverter LCD System board LCD screen unreadable Characters missing pels Screen abnormal Wrong color displayed DNAN Reseat the LCD connectors LCD inverter ID LCD FPC Cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed pN LCD inverter ID LCD inverter LCD FPC Cable LCD System board Keyboard one or more keys does not work Reseat the keyboard cable Keyboard System board TouchPad does not work Onm 0OnNnN Reseat TouchPad cable TouchPad board System board 92 Troubleshooting Keyboard one or more keys does not work on Reseat the keyboard cable Keyboard System board Power shuts down during operation kona Battery AC Adapter DC DC amp Charge board System board The system will not power on RON Battery AC adapter DC DC amp Charge boar System board The system will not power
20. device sharing IRQ10 Modem Edge trigger Dynamically programmable IRQ11 PCI device Level trigger PCI interrupt sharing IRQ12 Pointing device Edge trigger IRQ13 Math Edge trigger coprocessor IRQ14 Hard disk driver 14 System Specifications Interrupt channel default assignment IRQ15 CD ROM driver DMA channel default assignment DRQ DACKO Reserved 8 bit DRQ DACK1 ECP 8 bit DRQ DACK2 Floppy 8 bit DRQ DACK3 Fast Infrared 8 bit DRQ DACK5 Reserved 16 bit DRQ DACK6 Reserved 16 bit DRQ DACK7 Reserved 16 bit I O address map 000 00F DMA controller 1 020 021 Interrupt controller 1 040 043 Timer 1 048 04B Timer 2 060 06E Keyboard controller 8742 chip select 070 071 Real time clock NMI mask 080 08F DMA page register 0 0 0 1 Interrupt controller 2 0C0 0DF DMA controller 2 1F0 1F7 Hard disk select 220 22F Audio option 230 23F Audio option 240 24F Audio option 250 25F Audio option 278 27F Parallel port 3 2E8 2EF COM4 2F8 2FF COM2 378 37A Parallel port 2 3BC 3BE Paraller port 1 3B4 3B5 3BA Video subsystem 3C0 3C5 Video subsystem Chapter 1 15 I O address map 3C6 3C9 Video DAC 3C0 3CF Enhanced graphics adapter 3E0 3E1 PCMCIA controller 3E8 3EF COM3 3F0 3F7 Floppy disk controller 3F8 3FF COM1 CF8 Cff PCI configuration regist
21. memory Large and vibrant Thin Film Transistor TFT Extended Graphics Array XGA Liquid Crystal Display LCD 256 bit PCI AGP graphics acceleration with 2 5MB graphics memory Q Internal Ultra slim high speed and removable CD ROM drive AcerMedia Bay Q Internal 3 5 inch floppy drive Q High capacity Enhanced IDE removable hard disk Lithium lon battery pack Power management system Q 16 bit high fidelity PCI stereo audio with 3 D sound and wavetable synthesizer Built in dual speakers and echo cancelling microphone S video output Dual display capability Connectivity High speed fax data PCI modem Q Fast infrared FIR wireless communication Universal Serial Bus USB port Sleek smooth and stylish design Full sized keyboard Wide and curved palm rest Ergonomically centered touchpad pointing device CardBus PC formerly PCMCIA slots two type or one type III with Zoomed Video ZV support DockMate V mini docking station option for one step connection and disconnection of peripherals Upgradeable memory and hard disk 1 on die means on chip Chapter 1 Display The large graphics display offers excellent viewing display quality and desktop performance graphics The computer supports a Thin Film Transistor TFT liquid crystal display LCD displaying 16 bit hi color at 1024x768 Extended Graphics Array XGA resolution Video Performance
22. the display and enters standby mode to conserve power when you close the display cover and turns it back on when you open the display cover Note If an external monitor is connected the computer turns off the display but does not enter standby mode when you close the display cover To close the display cover fold it down gently until the display cover latch clicks into place Warning To avoid damaging the display do not slam it when you close it Also do not place any object on top of the computer when the display is closed Chapter 1 3 Indicators Power Standby Media Activity Battery Charge Caps Lock Num Lock The computer has six easy to read status indicators LEDs under the display screen The Power and Standby indicators are visible even when you close the display cover so you can see the status of the computer while the cover is closed Lights when the computer is on XX Standby Lights when the computer enters Standby mode Media Activity Lights when the floppy drive hard disk or CD ROM drive or other AcerMedia Bay module is active Battery Lights when the battery is being charged Charge a Caps Lock Lights when Caps Lock is activated a Num Lock Lights when Numeric Lock is activated System Specifications keyboard has full sized keys and an embedded separate cursor keys two W
23. voltage to support the LCD CCFT backlight user and it is also responsible for the control of LCD brightness Avoid touching the DC AC inverter area while the system unit is turned on DC AC Inverter Vendor amp model Ambit T62 086 C 12 1 622 087 00 13 3 amp 14 1 name Input voltage V 7 3 min 22 max Input current 700 Output voltage 1300 min 155 1600 max Vrms no load Output voltage 40 min 65 max frequency kHz Output current 0 7 5 9 min 1 0 6 5 typ 1 3 7 1 max mArms T62 087 C 00 Output current 0 6 5 4 min 1 0 6 0 typ 1 4 6 6 max mArms T62 086 C 00 LCD Vendor model name LG LP141X3 Hitachi TX34D62VC1CAC Mechanical Specifications LCD display area diagonal 14 1 13 3 inch Display technology TFT TFT Resolution XGA XGA 1024x768 1024x768 Support colors 66i Optical Specification Contrast ration 150 typ 100 typ Brightness cd m2 130 typ 100 typ 24 System Specifications LCD Brightness control Keyboard hotkey Keyboard hotkey Contrast control None None Electrical Specification Supply voltage for LCD display 3 3 typ 3 3 typ V Supply voltage for LCD 730 typ 650 typ backlight Vrms AC Adapter Vendor amp model name Delta ADP 60HB Lite On PA 1600 19 Input Requirements
24. 001 BRACKET SHIELD 720 NS MMO ASSY MMO 60 42C03 002 BRACKET SHIELD 720 Chapter 6 111 34 HINGE CAP HINGE R 42 47A14 001 COVER R PC 35 HINGE CAP HINGE 42 47A15 001 COVER L CAP L PC 36 MIDDLE ASSY MIDDLE 60 47A22 001 COVER CVR 700 WITHOUT NAME PLATE 29 BATTERY COVER 42 47A17 002 DOOR BATTERY PC 27 SIR ASSY SIR 60 47A10 002 COVER LENS 700 26 LOWER ASSYLCASE 60 42C09 001 CASE 720 26 LOWER ASSYLCASE 60 42 09 002 CASE 720 112 FRU Field Replaceable Unit List 39 ASSY U CASE 60 42 06 001 CASE 120 39 UPPER ASSY U CASE 60 42 06 002 CASE 120 NS COVER W A CVR SW 50 47A10 001 SWITCH 2P 45MM AN700 NS SPEAKER SPK 1W 3520 6M 47A09 001 MODULE 7 W CABLE 700DX NS POWER W A CVR SW 50 47A10 001 SWITCH 2P 45MM CABLE AN700 30 DIMM ASSY DIMM 60 47A05 002 COVER DOOR 720 31 MODEM DOOR MODEM 34 42C06 001 COVER AL T 8 720 63 LVDS CVR LVDS 34 47A43 001 BOARD SHIELD CU COVER 700 NS IDE EXTENSA 700 55 47A04 001 TRANSFER IDE BOARD TRANSFER BOARD Chapter 6 113 25 DC DC DC DC 19 21030 331 CHARGER CHARGER BOARD T62 085 C V 6 NS MODEM MODEM 56K 54 09011 211 BOARD AMBIT AMBIT J07 017 C 00 NS MODEM MODEM 54 09232 011 BOARD 5 5614BMDG BT2 POWER NS ADAPTER ADT 90 264V 25 10064 021 6
25. 0W ADP 60HB V A2 NS ADAPTER ADT 90 270V 25 10064 031 ADP 60JB V A 720 28 BATTERY ASSY BTY 60 47A01 001 PACK PACK LIP848NLA 28 BATTERY ASSY BTY 60 47A01 021 PACK PACK LIP860FLACP 720 NS POWER CORD SPT 2 27 01618 001 CORE 18 2 7A125V1830MM TOUCHPAD 40 TOUCH TOUCHPAD 56 1748A 001 PAD SYNAPTICS TM4 220 114 FRU Field Replaceable Unit List 42 TOUCH ASSY 60 42C07 001 PAD TOUCHPAD BRACKET BRKT720 41 TOUCH ASSY 60 42C11 001 PAD TOUCHPAD CABLE FPC 720 OTHERS 45 FAN FAN 30 30 10 23 10033 001 U12QFB3E65 4 FAN FAN 30 30 10 23 10033 031 J UDPFFMHO1H BT2 7 MICROPH MICROPHONE 6M 47A08 001 ACER 700DX p a MODULE NS SPEAKER SPK 1WV3520 6 47 09 001 MODULE 7 W CABLE 700DX NS RTC BTY LI3V 23 20004 091 BATTERY CR1220 3 36MAH NS NS SCREW SCREW SPC 86 00074 330 COIN M2 5 0 45 H 6 5 Chapter 6 115 NS 55 SCREW SCREW M2 5 L15 BLW ZN 86 1A323 150 NS 56 SCREW SCREW M2 5 18L B ZN 700 86 1A323 180 NS 49 SCREW SCREW MACH PAN M2 8L 86 1A522 8R0 NS 57 SCREW SCREW NUT MMO HEX STEEL 87 00010 320 NS NS SCREW NUT HEX STEEL 87 00010 321 NS 58 SCREW SCREW MACH M2 4 NI SHIGA XB6 7200 407 NS NS SCREW SCREW STEEL NI M2 5L 86 9A522 5R0 NS SCREW SCRW MACH PAN NYLOK M2 4 ZN 86 1A352 4R0 N
26. 4MB 128MB 192MB 128MB 128MB 256MB Second Level Cache Cache controller MTXC Tag RAM location IMM Tag RAM size 32K 8x1 Tag RAM voltage 3 3V SRAM type PBSRAM SRAM size 256K 512K SRAM location IMM SRAM configuration 32K 64 or 64K 32 SRAM speed Cycle time 7ns Chapter 1 Second Level Cache SRAM voltage 3 3V 1st level cache control always enabled 2st level cache control always enabled Cache scheme control Fixed in Write back Video memory Fixed or upgradeable Fixed built in NM2200 video controller Memory size 2 5 MB lt Chip vendor NeoMagic Chip name NM2200 Chip voltage 3 3 Volts 2 port support Y N Yes Graph interface ISA VESA PCI PCI bus Max resolution LCD 1024x768 64K colors True Color Max resolution Ext CRT 1024x768 64K colors True Color External CRT Resolutions and Modes CRT only LCD SVGA 640x480x256 60 75 85 Y Y 640x480x64K 60 75 85 Y Y 640x480x16M 60 75 85 Y Y 800x600x256 60 75 85 Y Y 800X600X64K 60 75 85 Y Y 800x600x16M 60 75 85 Y Y 1024x768x256 60 70 75 Y Y 1024X768X64K 60 70 75 Y Y Parallel Port Parallel port controller NS PC97338 System Specifications Parallel Port Number of parallel ports 1 Location Rear side Con
27. 64 64 128 64 128 160 128 128 256 Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program 2 Go to the diagnostic Memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window Note Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Chapter 4 85 Flash Memory Update The flash memory update is required for the following conditions New versions of system programs Q New features or options Power System Checkout To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack and diskette drive 2 Connect the AC Adapter and check that power is supplied 3 Disconnect the AC Adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply checkout in the following list Q Checking the AC Adapter Q Checking Operational Charging Q Checking the Battery Pack Checking the AC Adapter Ifthe power problem occurs only when the port replicator is used replace the port replicator Ifthe power on indicator does not turn on check the power cord of the AC Adapter for co
28. Boot Device 1 Boot Device 2 Boot Device 3 Removable Devices Hard Drive ATAPI CD ROM Drive F1 Help Select Item Change Values Esc Exit Select Menu Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit The computer boots up using the sequence specified in this submenu To set the boot sequence use the plus minus keys Removable Devices the floppy drive Computer boots from a bootable diskette in Hard Drive Computer boots from the hard disk ATAPI CD ROM Drive the CD ROM drive Computer boots from a bootable CD ROM in 46 System Utilities Advanced Caution The parameters in this screen are for advanced users only You do not need to change the values in this screen because these values are already optimized The Advanced screen contains parameters that are related to computer hardware Main Advanced Security Power Exit Warning Item Specific Help Setting items on this menu to incorrect values cause your system to malfunction Serial Port Enabled IrDA Disabled Parallel Port Enabled Mode ECP Speaker Default Enabled Microphone Line In Microphone Boot Display Auto F1 Help TL Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit The table below describes the parameters in this screen Settings in boldface are t
29. RING PEACH LOWER Chapter 6 117 5 5 DOOR L 42 46919 001 DOOR PCMCIA ABS LOWER 050 AN370 RECOVERY CD NS NS W98 Recovery CD 90 42C39 103 English ST W98 TM720 NS NS W98 Recovery CD 90 42C39 G04 German W98 GER TM720 NS NS W98 Italian Recovery CD 90 42C39 103 98 ITA TM720 NS NS W98 Sp Recovery CD 90 42C39 S02 Por W98 SP Por TM720 NS NS W98 Recovery CD 90 42C39 F02 French W98 FRE TM720 NS NS W98 G F I Recovery CD 90 42C39 G03 W98 G F I TM720 NS NS W98 Recovery CD 90 42C39 C02 Traditional W98 T C Chinese TM720 NS NS W98 Recovery CD 90 42C39 C01 Simplified W98 5 Chinese TM720 NS NS W98 Eng F Recovery CD 90 42C39 102 Dut W98 E F Dut TM720 NS NS W98 Eng Recovery CD 90 42C39 SB1 Sp Br 98 E SP BR TM720 W98 Recovery CD 90 42C39 D01 NS NS Danish w98 Dan TM720 NS NS W98 Recovery CD 90 42C39 N01 Norwegian W98 NOR TM720 W98 Recovery CD 90 42C39 SF1 NS NS Swedish W98 SWE Finnish FIN TM720 118 FRU Field Replaceable Unit List 5 5 W98 Recovery CD 90 42C39 HK1 Traditional W98 TC HK Chinese TM720 H K NS NS W98 Recovery CD 90 42C39 R01 Russian W98 RUS TM720 NS NS W98 Recovery CD 90 42C39 T01 Turkish W98 TUR TM720 NS NS W98 Thai Recovery CD 90 42C39 L01 W98 THAI TM720 NS NS NT4 Recovery CD 90 42C39 101 English NT4 ENG STD TM720 NS NS NT4 Re
30. Remove the IDE board at CN30 from the system board CN30 Removing the PCMCIA Card 1 Remove the four screws of the PCMCIA card 2 Remove the PCMCIA card at CN16 from the system board Chapter 3 77 Disassembling the LCD 1 Remove the two cushions and three mylar stickers from the LCD bezel F ar 2 Remove the five screws on the LCD bezel 3 Carefully pull out the display bezel 78 Removal and Replacement 4 Remove the two screws of the LED board 5 Pull out the LED board from the LCD 6 Disconnect the LED board cable from the LED board 7 Remove the internal microphone from the LCD 8 Remove the six screws from the inverter board 9 Lift the LCD and inverter board from the LCD panel Chapter 3 79 10 Remove the inverter board by disconnecting the LCD FPC cable 11 Remove the LCD power cable 12 Peel the tape off CEE 13 Disconnect the LCD FPC cable from the LCD 80 Removal and Replacement Troubleshooting TravelMate 720 has system checkouts a list of error codes and messages with corresponding actions and procedures for undetermined problems to help with troubleshooting Note The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses When troubleshooting it is important to Obtain the failing symptoms in as much d
31. S 50 SCREW SCRW MACH PAN M2 18L NI 86 1A522 180 NS 61 SCREW SCRW MACH FL M3 4L NI 86 5A524 4R0 NS 47 SCREW SCRW MACH PAN M2 4L ZN 86 9A522 4R0 NS 52 K SCREW SCRW WAFER NYLO M2 5 6L B ZN 86 9A353 6R0 NS 48 SCREW SCRW MACH PAN NYLOK M2 4 ZN 86 1A352 4R0 NS 54 SCREW SCR M2 5 13 5L B ZN NYLOK 700 86 1A353 135 NS NS SCREW SCRW PAN M2 12L NI 86 1A522 120 NS 53 SCREW SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 116 FRU Field Replaceable Unit List 5 51 SCREW SCREW 86 9A553 4R0 M2 5 4L NI 700 MISCELLANEOUS PARTS NS NS LCD SPRING EJ 34 47604 001 LATCH KNOB SWP SPRING 300 NS NS LCD LATCH LCD 42 47A01 002 LATCH 700 NS 2 C LCD MYLAR FOR 40 43A01 081 SCREW HINGE PC 390 CAP LOWER NS 3 LCD CSN SCRW 47 49A02 001 SCREW SILICON 050 CAP 6 3H 800 UPPER NS NS PLATE PLT NAME 40 42B01 071 NAME 721TX PC 31 7 5 6 720 NS 11 M LOGO PLATE 40 43A02 001 NAME LOGO PC AN390 NS NS PLATE PLT NAME 40 48406 721 NAME 720TE ACER PC 720 NS NS BASE FOOT PU 47 45001 001 GRIP BLACK 350P NS NS PCMCIA SPRING 34 47A40 001 DOOR PCMCIA SPRING DOOR SWP UPPER 700 NS NS POWER KNOB POWER 42 47A18 002 SWITCH PC KNOB NS NS PCMCIA DOOR 42 46913 001 DOOR PCMCIA ABS UPPER 050 370 NS NS PCMCIA SPRING PCM 34 46928 001 DOOR DOOR L SUS SP
32. Travel Mate 720 Service Guide Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw 100 Recycled Paper PART 49 42C01 001 DOC NO SG295 9803A PRINTED IN TAIWAN Copyright Copyright 1999 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pentium II are tradema
33. able on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVID ERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Table of Contents Chapter 1 System Specifications Major 1 SYSIEM osa pee te pa 1 Connectivity 1 Display w eese eem AA e mean 2 Video Performance 2 Simultaneous Display 2 Dual Display 2 Power Management 2 Opening and Closing the Display 3 Indicators 4 Keyboard 5 Special Keys 5 VO Ports 10 Rear Potts ees 10 Right 12 Bottom Port 13 Hardware Configuration and Specifications 14 Power Management 27 Power Management Modes 27 Advanced Power Management 30 Advanced Configuration and Power Interface 30 Chapter 2 System Utilities PhDISIE Peine 32 Sy Ata x3 cs
34. chPad is disabled select Enable to enable it If this does not correct the TouchPad problem continue with the following After you use the TouchPad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the TouchPad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time If a click button problem or the pointing stick problem occurs do the following 1 Boot from the diagnostics diskette and start the program please refer to Running PQA Diagnostics Program 2 Go to the diagnostic Pointing Dev in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window If either the pointing stick or the click button do not work do the following actions one at a time to correct the problem do not replace a nondefective FRU 1 Reseat the TouchPad cables 2 Replace the TouchPad cables 3 Replace the TouchPad 88 Troubleshooting Symptom to FRU Index The symptom to FRU index lists the symptoms and errors and their possible causes The most likely cause is listed first Note Perform the FRU replacement or actions in the sequence shown in the FRU Action columns If a FRU replacement did not solve the problem put the original part back in the computer Do not replace a nondefective FRU This index can also help
35. cing the components Chapter 3 55 ysnd pieog pieg 1861BU9 PIECE VIOWOd 90 90 x x es pieogq 2 pieoguie w ue4 1 GOT 81989 GOT 1 4 4 gt 4 1 li _ ayoeig IN 18 X 2W O onn IN 192 X x pieog pedyono M ue 19119Au LX NZ 8 181 X SZW N LxH zrp auoydo N go IN 381 X ZW 3 Se jeujeiu x dal peay JeySEM punoy 3p X zW f BLXGeW aseg 1jeddn p X 3 sayeads TXH 1 7 t AM 2 3 XOI N 2 8 19 X SZW H 4 4014N NZ 8 18 X S ZW 9 0 841 UO zx H A Gda bach ise GA i doy uo x ADRES 19298 q91 U uo 9 ndo 01AN NZ B Tb X ZW V UO ZX 1511 MJHOS yoeq eu UO Sx 9 t SXH papog XuisjeeH 10 08UU09 yulS yeaH gt pie us 2 4 pieoqA sy 4 1 1 18A09 8 PPIW 18A09 WWIG 18A09 WOou ao9 4 4 19709 1 8IPPIW deg eDuiH zm py 4001 e
36. covery CD 90 42C39 G02 German NT4 GER TM720 NS NS 4 Italian Recovery CD 90 42C39 102 NT4 ITA TM720 NS NS NT4 French Recovery CD 90 42C39 F01 NT4 FRE TM720 NS NS NT4 Recovery CD 90 42C39 S01 Spanish NT4 SPA TM720 NS NS NT4 Recovery CD 90 42C39 C03 Traditional NT4 T C Chinese TM720 NS NS W95 Recovery CD 90 42C39 G01 German W95 GER TM720 NS NS W95 Italian Recovery CD 90 42C39 101 95 ITA TM720 Chapter 6 119 120 FRU Field Replaceable Unit List Model Definition and Configuration TravelMate 720 Model Number Define 720TX 14 1 300 64MB 6GB 24x Li lon TFT AGP 721TX 14 1 PII 333 64MB 6GB 24x Li lon TFT AGP 721TXV 14 1 PII 333 64MB 6GB 2XDVD Li lon TFT AGP 722TX 14 1 PII 366 64MB 1008 24x Li lon TFT AGP 722TXV 14 1 PII 366 64MB 1008 2XDVD Li lon TFT AGP Appendix A 121 122 Model Definition and Configuration Test Compatible Components List TravelMate720 compatibility is tested and verified by Acer s internal testing department The PCMCIA functions are tested under Windows 95 4 00 950C Windows 98 and Windows NT 4 0 environments In addition to these tests Long Run tests and Year 2000 Compliancy have been verified too Refer to the following lists for components cards and peripherals which have passed these tests Regarding configuration combination and test proced
37. de 2 Restart the computer the new LCD should work normally Note If LCD cannot display after changing the ID code make sure you write the correct ID code or try reseating the LCD FPC cable connectors Setting Thermal Sensor Utility The system is equipped with sensors to protect against system overheating By setting System and processor thermal thresholds the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters Chapter 4 97 Running the Diagnostics Running PGA Diagnostics Program Note Before running the PQA Diagnostics Program make sure that the write enable tab of the Diagnostic Program Diskette is set to enabled VX_X XX XX XX Diag Exit Press gt or lt to move around the main menu Press enter to enable the selected option The main options are Diag Result SysInfo Option and Exit The Diag option lets you select testing items and times The following screen appears when you select Diag from the main menu Result Sin orton Jj Exit This screen allows you to specify the number of tests to perform The options are as follows Manual Test performs a single test and manually checks the selected test items in sequence 98 Troubleshooting Auto Test performs multiple tests of the selected item
38. e error still remains Reseat the CD ROM drive Replace the CD ROM drive Replace the IDE board Replace the System board GALA 4 83 Keyboard Auxiliary Input Device Checkout Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the sub card If the keyboard cable connection is correct run the Keyboard Test See Running the Diagnostics for details If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a nondefective FRU 1 Reseat the keyboard cables 2 Replace the keyboard 3 Replace the System board The following auxiliary input devices are supported for this computer Numeric keypad External keyboard with keyboard mouse cable If any of these devices do not work reseat the cable connector and repeat the failing operation If the problem does not recur recheck the connector If the problem is not corrected replace the device and then the System board 84 Troubleshooting Memory Checkout DIMM cards are available for increasing memory capacity 32 0 32 8 32 40 32 8 40 16 32 48 32 16 48 32 32 64 64 0 64 8 64 72 64 8 72 16 64 80 64 16 80 32 64 96 64 32 96
39. e gm ques 32 Notebook Manager 33 Information 34 BootSequence 35 Password cecus ERE UP 36 Power Management 38 Display Device 39 Line in Microphone 40 Setup Utility e en Leo ex RES 41 Navigating the Setup Utility 41 MID uud s oia eet 42 Advanced i ue b ERU 47 Security s eb pas RU E Y Y ad E 48 Table of Contents eda at dada 51 EXIT rena TUE S et RAZ PE e 53 Chapter 3 Removal and Replacement External Module Replacement 57 Reassembling the Modem Board 57 Installing Memory 57 Disassembling the CD ROM Drive 58 Removing the Hard Disk Drive 59 Disassembling the Hard Disk Drive 59 Removing and Replacing the Battery Pack 60 Removing the 62 Removing the LCD 65 Removing the 68 Disassembling the Upper Case 70 Removing the Speakers 72 Removing the Touchpad Bracket 73 Disassembling the Lower Case 74 Removing the Floppy Disk Drive 74 Disassembling the Fan 75 Removing the System Board 76 Removing the IDE Board 77
40. eakers Removal 72 speakers hot key 9 Standby mode 28 entering 28 hot key 8 resuming from 28 signals 28 status indicator 4 status indicators 4 Stereo 20 Supervisor Password 36 S video output I Symptom to FRU Index 89 System Specification 1 System Utilities 31 T Tag RAM 17 Test Compatible Components List 123 PCMCIA 124 Thermal Sensor Utility Setting 97 Thin Film Transistor TFT 1 time setting in Setup Utility 43 touchpad hot key 9 Touchpad Bracket Removal 73 TPM 127 Troubleshooting 81 U Undetermined Problems 96 Universal Serial Bus USB 1 Upper Case Disassembly 70 User Password 37 utility BIOS Setup 41 53 Notebook Manager 33 40 PhDISK 32 Utility Program Diskette 97 V V 17 fax modem 21 V 34 data modem 21 Video memory 18 Video Performance 2 voltage controller 20 Wavetable synthesizer 1 Weights and Dimension 26 WIM 31 Windows 95 Keys 7 Windows keys 7 Windows logo key 7 Y Year2000 125 Compliance Test 126 PCMCIA Cards 125 Z Zoomed Video ZV 1 ZV Zoomed Video port 20 Index 133 134 Index
41. ed to set the input source from the computer s line in microphone in jack 1 dd d Fus Hanger i Diii Device Line In Mieraphone krk mija r Lets Click on the radio button of the desired item then click Apply to accept the setting 40 System Utilities Setup Utility The Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Ouput System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 6 Troubleshooting when a problem arises To activate the Setup Utility press F2 during POST while the TravelMate logo is being displayed Navigating the Setup Utility There are five menu options Main Advanced Security Power Saving and Exit To navigate the Setup Utility Press the cursor right left keys to move between the main menu items Press Esc while you are in any of the menu options to display the Exit menu Press the cursor up down keys to move between parameters Press the plus minus keys to change the value of a parameter Note You can change the value of a parameter if it is enclosed in square brackets Press the Enter key to access a submenu A gt symbol in front of a parameter denotes an item with a submen
42. el ueuoMojJ Aqwessesiq 024 9e WNI9 eJ Removal and Replacement 56 External Module Replacement Reassembling the Modem Board 1 Connect the modem cable to the system board 2 Insert the modem board back into its socket 3 Put on the modem board cover 4 Secure the modem board cover with its original screw Installing Memory 1 Insert the DIMM module into its socket 2 Put on the DIMM cover Chapter 3 57 3 Secure the DIMM cover with its original screw Disassembling the CD ROM Drive 1 Push the CD ROM drive locker forward and carefully pull out the CD ROM module 2 To disassemble the CD ROM module remove the 2 screws from both sides of the CD ROM module and the screw on the CD ROM chassis 3 Remove the CD ROM drive from the CD ROM chassis 58 Removal and Replacement 4 Disconnect the cable of the CD ROM drive Removing the Hard Disk Drive 1 Use a flat oladed screwdriver to remove the screw of the hard disk drive 2 Carefully pull out the hard disk drive to remove it Disassembling the Hard Disk Drive 1 To disassemble the hard disk drive remove the 2 screws on both sides of the hard disk drive 2 Separate the hard disk drive from its bezel Chapter 3 59 3 Remove the hard disk drive from it s shield plate 4 Disconnect the hard disk cable from the hard disk drive 5 To reconnect the hard disk cable be sure that the 1st pin is aligned up
43. ems Checkout 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Devices attached to the port replicator Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive PC Cards 4 Power on the computer ze roong 5 Determine if the problem has changed 6 If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU 7 If the problem remains replace each following FRU one at a time Do not replace a nondefective FRU a System board b LCD assembly c CPU card 96 Troubleshooting Utility Program Diskette Setting LCD Panel ID There is an EEPROM in the inverter which stores its supported LCD type ID code If you replace an LCD with one of a different brand or use a new inverter the ID informaiion in the inverter EEPROM should be updated Follow the steps below to see the LCD Panel ID 1 Follow the instructions on screen to read current or to set new LCD Panel ID code Note When you set a new LCD Panel ID and the new LCD is not yet enabled to function connect an external CRT to see the program execution process Note Make sure the new ID code you choose corresponds with the LCD brand and type If you write a wrong ID into the inverter just reboot and re execute the program and input the correct ID co
44. en you turn off the computer power in Standby mode or when the battery is drained To leave Standby mode and return to normal mode Q Press any key Move the active pointing device internal or external PS 2 or serial Have the resume timer set and let it be matched Open the display cover Experience an incoming PC card modem event 28 System Specifications Hibernation Mode In Hibernation mode all power shuts off the computer does not consume any power The computer saves all system information onto the hard disk before it enters Hibernation mode Once you turn on the power the computer restores this information and resumes where you left off upon leaving Hibernation mode There is one necessary condition for the computer to enter Hibernation mode Hibernation file created by PhDISK must be present and valid In this situation there are four ways to enter Hibernation mode Pressing the Hibernation hot key Fn F4 Allowing the waiting time specified by the S2D Time out value to elapse without any system activity When a battery low condition occurs and the Battery Low Suspend parameter in Setup is set to ENABLED Invoked by the operating system power saving modes Note If the computer beeps but does not enter Hibernation mode after pressing the Hibernation hot key it means the operating system will not allow the computer to enter the power saving mode To exit Hibernation mode
45. er Processor Processor type Intel Dixson 300 333Mhz MMC 2 module 1 Intel Pentium II architecture 2 16 KB instruction cache and 16 KB data cache with MMX Technology 3 Quick Start for low power low exit latency clock throttling Processor package IMM module 512KB L2 cache Processor core voltage 1 8V Processor I O voltage 2 5V BIOS BIOS vendor Phoenix BIOS Version V1 0 BIOS ROM type ROM BIOS ROM size 256 BIOS package 32 Pln PLCC Support protocol PCI 2 1 APM 1 2 DMI 2 00 1 E IDE ACPI 1 0 ESCD 1 03 ANSI ATA 3 0 PnP 1 1a Bootable CD ROM 1 0 ATAPI BIOS password control RTC battery System Memory Memory controller MTXC Onboard memory size OMB DIMM socket number 2 sockets 2 banks 16 System Specifications System Memory Supported memory size per DIMM 16 32 64 128 MB Supported maximum memory size 256MB 128MB x 2 Supported DIMM type Synchronous DRAM Supported DIMM Speed SDRAM With SPD without parity Supported DIMM voltage 3 3V Supported DIMM package 144 pin DIMM DIMM Memory Combinations 16MB 0 16MB 0 16MB 16MB 0 32MB 32MB 0 64MB 64MB 16MB 16MB 32MB 16MB 32MB 48MB 16MB 64MB 80MB 16MB 128MB 144MB 32MB 32MB 64MB 32MB 64MB 96MB 32MB 128MB 160MB 64MB 64MB 128MB 6
46. etail as possible Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation Note To run the diagnostics refer to Running the Diagnostics Chapter 4 81 Use the following table with the verified symptom to determine which page in this chapter to go to Search the symptoms column and find the description that best matches your symptom then go to the page shown in the column Power failure The power indicator does not go on or stay on Power System Checkout POST does not complete No beep or error codes are indicated Symptom to FRU Index and then use the No Beep Symptoms table POST beeps but no error codes are displayed Symptom to FRU Index and then use the Beep Symptoms table POST detected an error and displayed numeric error codes Symptom to FRU Index and then use the Numeric Error Codes table The diagnostic test detected an error and displayed an FRU code Running the Diagnostics Other symptoms such as LCD display problems Symptom to FRU Index and then use the Other Symptoms table Symptoms cannot be re created intermittent problems Use the customer reported symptoms and go to Symptom to FRU Index 82 Troubleshooting Diskette Drive Checkout Do the following to isolate the problem to a controller
47. he default and suggested parameter settings Serial Port Enables or disables the serial port Options Enabled or Disabled IrDA Port Enables or disables the infrared port Options Enabled or Disabled Parallel Port Enables or disables the parallel port Options Enabled or Disabled Mode Sets the operation mode of the parallel port Options ECP Bi directional or Output only Speaker Default Enables or disables the internal speakers on boot up You can override this by toggling Fn F8 during computer operation Options Enabled or Disabled Microphone Line In Specifies the function of the microphone line in audio jack Options Microphone or Line In Chapter 2 47 Boot Display Sets the display on boot up When set to Auto the computer automatically determines the display device If an external display device e g monitor is connected it becomes the boot display otherwise the computer LCD is the boot display When set to Both the computer outputs to both the computer LCD and an external display device if one is connected Options Auto or Both Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Main Advanced Security Power Exit Supervisor Password is Disabled Item Specific Help User Password is Disabled Set Supervisor Password Enter Set User Password Enter Password on boo
48. iled at 2 System board offset nnnn 0231 1 DIMM System RAM Failed at 2 System board offset nnnn 0232 1 DIMM Extended RAM Failed at offset nnnn 2 System board 0250 System battery is dead Replace and run Setup Replace backup battery RTC and Run SETUP to reconfigure System time then reboot system 0251 System CMOS checksum bad Default configuration used 1 Backup battery RTC 2 Run SETUP to reconfigure System then reboot system 0260 System timer error 1 Backup battery RTC 2 Run SETUP to reconfigure System then reboot system 3 System board 0270 Real time clock error 1 Backup battery RTC 2 Run SETUP to reconfigure System then reboot system 3 System board 0280 Previous boot incomplete Default configuration used 1 Run Load Setup Defaults in BIOS Setup Utility 2 Backup battery RTC 3 System board 0281 Memory size found by POST differed from CMOS 1 Run Load Setup Defaults in BIOS Setup Utility 2 DIMM 3 System board 02 0 Diskette driver A error 1 Check that the drive is defined with the proper diskette type in Setup 2 Go to Diskette Drive Checkout 02B2 Incorrect Drive A type run SETUP 1 Check that the drive is defined with the proper diskette type in Setup 2 Go to Diskette Drive Checkout 90 Troubleshooting 0200 System cache error Cache
49. indows keys and twelve function keys Special Keys Lock Keys The keyboard has three lock keys which you can toggle on and off Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric Fn F11 mode The keys function as a calculator complete with the aritnmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock When Scroll Lock is on the screen moves one line up or down Fn F12 when you press 7 respectively Scroll Lock does not work with some applications Chapter 1 5 Embedded Keypad TETEE iii The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal embedded keypad manner Cursor control keys on Hold Shift while using Hold Fn while embedded keypad cursor control keys using cursor control keys Main keyboard keys Hold Fn while typing letters Type the letters in on embedded keypad a normal manner Note If an external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts fr
50. ing the Test option 100 Troubleshooting PGA Diagnostics Program Error Codes and Messages System 16XX Backup battery error Backup battery 1XXX CPU or System board 1 Reload BIOS default setting error 2 CPU 3 System board 2XXX Memory error 1 Reseat CPU IMM module 2 DIMM 3 System board 3XXX Keyboard error 1 Reseat Keyboard 2 Keyboard 3 System board 4XXX Video error System board 5XXX Parallel Port error System board 6XXX Serial port or System System board board error 7XXX Diskette drive error 1 Diskette drive 2 System board 8XXX Hard disk error 1 Reload BIOS default setting 2 Hard disk 3 System board 9XXX CD ROM error 1 Reseat CD ROM cable 2 CD ROM drive 3 System board 10XXX CPU or System board 1 CPU error 2 System board 11XXX Pointing device error 1 Reseat Keyboard 2 Keyboard 3 System board Chapter 4 101 102 Troubleshooting Jumper and Connector Information Top View CN13 8 CN10CN4 CN11 ruf 1 IE Lo 1 ld CN17 m CN18 4 km CN19 AJ ummmmmmm CN24 Les CN22 CN23 20 CN21 PCB No 97143 CN13 LCD Connector CN8 LED Connector CN9 Cover Switch Connector CN10 Left Speaker Connector CN4 MIC Connector CN11 Right Speaker Connector CN21 HDD Connector CN18 FDD Coneector CN17 IMM Connector MMC 2 CN19 Touchpad Co
51. isk Drive Disassembly 59 Hard disk drives 21 Hibernation mode 29 conditions 29 entering 29 hot key 8 resuming from 29 utility 32 Hot Keys 8 I O Ports 10 I O ports bottom ports 13 rear ports 10 right ports 12 indicator lights 4 Indicators 4 Information Viewer 34 infrared turning on and off 47 Intermittent Problems 95 Internal microphone 20 Internal speaker 20 J Jumpers 103 Bottom View 104 Top View 103 K Keyboard 5 21 Keyboard controller 21 Removing the keyboard 62 Special Keys 5 keyboard 5 embedded numeric keypad 6 hot keys 8 lock keys 5 Windows keys 7 L LCD 24 Removing the LCD 65 Resolution 24 LCD Panel ID Setting 97 LEDs 4 Line in Jack 10 Line in Microphone 40 Lithium Ion battery 1 Lock Keys 5 Long Run 126 Lower Case Disassembly 74 Lower Case Disassembly Fan 75 Floppy Disk Drive 74 IDE Board 77 LCD 78 PCMCIA Card 77 System Board 76 Main screen 42 Major 1 Major Features 1 System 1 media access on indicator 4 Microphone in jack 10 Mini docking connector 13 MMO 75 Model Definition 121 modem 11 Modem jack 10 MPU 401 UART 20 N Navigating the Setup Utility 41 Notebook Manager 33 33 40 Index 131 Boot Sequence 35 Display Device 39 Hot key 8 Information Viewer 34 Password 36 Power Management 38 starting 33 Num lock 5 on indicator 4 Numeric Error Codes 89 numeric keypad embedded 6 O On die L2 cache 1 Online Support Information 127 Operational Chargi
52. it Discarding Discards any changes made exits the Setup utility and Changes reboots Exit Saving Saves any changes made exits the Setup utility and Changes reboots Load Setup Resets all parameters to their factory default values Defaults Discard Changes Disregards any changes made in the current session and reloads their previous values Save Changes Saves any changes made Note If you wish to keep any changes you make to parameters select Exit Saving Changes or Save Changes Chapter 2 53 54 System Utilities Removal and Replacement This chapter contains procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Two flat bladed screwdrivers Phillips screwdriver Hexagonal screwdriver Tweezers Plastic stick Special tool for CPU The flowchart on the following page gives a clearer and more graphic representation of the entire disassembly sequence Please refer to it from time to time together with the screw list below For a more detailed disassembly procedure please refer to the Service CD kit The screws for the different components vary in size During the disassembly process group the screws together with the corresponding components to avoid mismatches when repla
53. linder Shows the number of cylinders of the hard disk Heads Shows the number of heads of the hard disk Sectors Track Shows the number of sectors per track of the hard disk Maximum Shows the maximum capacity of the hard disk Capacity Note The values in this screen are automatically set to their optimal values when Type is set to Auto We suggest you set Type to Auto for hassle free and correct hard disk detection 44 System Utilities CD ROM Submenu The CD ROM submenu allows you to set parameters related to the CD ROM drive or other drive installed in the AcerMedia Bay Press Enter to access this submenu CD ROM CD ROM Item Specific Help Type Auto F1 Help Esc Exit Select Item Change Values lt gt Select Menu Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Type Sets the hard disk type Options Auto User CD ROM ATAPI Removable IDE Removable or None Note We suggest you set Type to Auto for hassle free and correct AcerMedia Bay drive detection Chapter 2 45 Boot Sequence Sub menu The Boot Sequence submenu allows you to set the boot sequence of the bootable devices in your computer Press Enter to access this submenu Main Boot Sequence Item Specific Help
54. m Utilities Power The Power Saving screen contains parameters that are related to power saving and power management Main Advanced Security Power Exit LCD backlight Timeout 1 Minute Item Specific Help Hard Disk Timeout 1 Minute Standby Timeout 2 Minutes S2D Timeout 12 Minutes Resume on LAN access Disabled Resume On Time Disabled Hotkey Beep Enabled Battery Low Warning Enabled Battery Low Suspend Enabled F1 Help Tl Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Note If your system has ACPI all power management functions are taken care of by Windows 98 LCD backlight Time out Sets the time out value before the display enters power saving mode Options Disabled or time values Hard Disk Time out Sets the time out value before the hard disk enters power saving mode Options Disabled or time values Standby Time out Sets the time out value before the computer enters Standby mode Options Disabled or time values S2D Time out Sets the time out value before the computer enters Hibernation mode Options Disabled or time values Resume on LAN access When enabled the computer resumes operation when accessed via LAN u
55. n 87 P Parallel Port 18 Parallel port 10 parallel port setting in Setup Utility 47 Password 36 password changing in Setup Utility 50 checking during boot 49 checking during resume 49 removing in Setup Utility 50 setting in Notebook Manager 36 37 setiing in Setup Utility 50 PC Gard slots 12 PCMCIA 20 voltage controller 20 PCMCIA controller 20 PhDISK 32 PhDisk Syntax 32 Power managing in Notebook Manager 38 managing in Setup Utility 51 Power and Standby Indicators 4 Power Management 2 27 38 power management 27 ACPI 30 advanced 30 Power Management Modes 27 Hard Disk Standby Mode 27 Hibernation mode 29 Peripheral Standby Modes 28 Sleep Mode ACPI 29 power management modes display standby mode 27 hard disk standby mode 27 Hibernation mode 29 sleep mode ACPI 29 Standby mode 28 Power Saving 51 PGA Diagnostics 98 Error Codes and Messages 101 PS 2 port 12 R Reassembling the Modem Board 57 Removal and Replacement 55 Removing a Password 50 RJ45 combo phone jack 21 RMA 105 S Security 48 Serial Port 19 10 serial port setting in Setup Utility 47 Setting a Password 50 Setup Utility 41 41 53 Advanced menu 47 Boot Device Priority sub menu 46 132 Index CD ROM submenu 45 entering 41 Exit menu 53 Hard Disk 0 submenu 44 Main menu 42 navigating 41 Power menu 51 Security menu 48 SGRAM 2 Simultaneous Display 2 sleep mode 29 software bundled 31 Speaker out jack 10 Sp
56. nector type 25 pin D type Parallel port function control Enable Disable by BIOS Setup ECP support Yes set by BIOS setup Selectable ECP DMA channel in BIOS Setup DMA channel 1 DMA channel 3 Selectable parallel port I O address via BIOS Setup 3E8h 2E8h 378h 278h Disabled Selectable parallel port IRQ via BIOS Setup IRQ5 IRQ7 Serial Port Serial port controller NS PC97338 Number of serial ports 1 16550 UART support Yes Connector type 9 pin D type Location Rear side Serial port function control Enable disable by BIOS Setup Selectable serial port via BIOS Setup 3F8h 2F8h 3E8h 2E8h Disabled Selectable serial port IRQ via BIOS Setup IRQ3 IRQ4 IRQ10 IRQ11 FIR Vendor amp model name IBM 31T1100 Input power supply voltage 5V Transfer data rate 4 Mbps Transfer distance SIR mode Min 2 0 Typ 2 6 1 2 Mbps Min 1 4 Typ 2 0 4 Mbps Min 1 1 Typ 1 5 Compatible standard IrDA Infrared Data Association 1 1 HP SIR and Sharp ASK Output Radiant Intensity Half Angle 4 15 Number of Irda ports 1 16550 UART support Yes Chapter 1 a 2 FIR location Left side Selectable serial port by BIOS Setup 2F8h IRQ3 Disabled Audio Audio Controller NMG5 2 Audio onboard or optional Built in Mono or Stere
57. nnector CN228 CN23 CN20 Keyboard Connector DC DC amp Charger board Connector CN24 Fan Connector SW1 BIOS Keyboard Acer OEM English US English Japanese European me gt 002 e ome mo TI ED w EH s BD G om e ool E m1 sl all sll alo L L Pee Pee Chapter 5 103 Bottom View CN27 Pore lt a Jm m Y EN 2 1 2 I 4 mn f amm CN28 CN30 CN29 CN27 8 CN29 CN28 Modem Module Connector DIMM Module Connector CN30 IDE Board Connector 104 Jumper and Connector Information FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 720 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note WHEN ORDERING FRU PARTS that should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have DIFFERENT part number codes to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines Note To scrap or to return defective parts you sho
58. o Stereo Resolution 16 bit Compatibility SB 16 Windows Sound System Mixed sound source Voice Synthesizer Line in Microphone CD Voice channel 8 16 bit mono stereo Voice control location Right side Sampling rate 44 1 KHz Internal microphone Yes on the left higher corner of LCD panel Internal speaker Quantity Yes 2 pieces on both hinge sides MPU 401 UART support Yes PCMCIA PCMCIA controller TI PCI1251A PCMCIA voltage controller TI TPS2206 Supported card type Type ll Type lll Number of slots Two Type ll or one type lll Access location Right side ZV Zoomed Video port support Yes 2 32 bit CardBus support Yes Fax Modem Chipset Lucent Fax modem data baud rate bps 56K Data modem data baud rate bps 56K System Specifications Fax Modem Support modem protocol V 34 data modem V 17 fax modem voice audio mode and digital simultaneous voice and data DSVD operation over a dial up telephone line PCI Modem connector type RJ11 8 RJ45 combo phone jack Modem connector location Back side Keyboard mm 0 Specification Keyboard controller M38867 Keyboard vendor amp model name API Total number of keypads 84 85 88 key Windows 95 keys Yes Internal amp external keyboard work Yes simultaneously
59. o use the fax data modem port connect a phone cable from the modem port to a telephone jack Chapter 1 11 Right Ports PC Card slots CardBus PC Card 16 bit PC Cards and 32 bit CardBus PC Cards ZV support PS 2 port Om PS 2 compatible device e g PS 2 keyboard mouse keypad 12 System Specifications Bottom Port Mini docking connector DockMate V mini docking station Chapter 1 Hardware Configuration and Specifications Memory Address Map 000000 09FFFF 640 KB memory Base memory 0A0000 0BFFFF 128 KB video RAM Reserved 0C0000 0CBFFF Video BIOS Video BIOS 0F0000 0FFFFF 64 KB system BIOS System BIOS 100000 top limited Extended memory SIMM memory FE0000 FFFFFF 256 KB system ROM Duplicate of code assignment at 0 0000 OFFFFF Interrupt channel default assignment NMI System errors IRQO System timer Edge trigger IRQ1 Keyboard Edge trigger IRQ2 cascade Edge trigger IRQ3 Modem COM1 Edge trigger Dynamically can be disable programmable IRQ4 Infrared Edge trigger Dynamically programmable IRQ5 SoundBlaster Level trigger PCI interrupt Audio PCI sharing device IRQ6 Floppy Edge trigger IRQ7 Printer Edge trigger Dynamically programmable IRQ8 Real time clock Edge trigger IRQ9 SCI for ACPI Level trigger PCI interrupt OS PCI
60. oads the information from the PhDISK file or partition and resumes from where you left off Note By default this utility program is automatically loaded and set up on your computer so you do not need to run it by yourself You only need to run this program if you upgrade your memory You can find PhDISK in the windows command directory Syntax PHDISK options where options CREATE FILE or PARTITION creates the hibernation file or partition DELETE FILE or PARTITION deletes the hibernation file or partition INFO displays information on the hibernation file or partition REFORMAT PARTITION reformats the existing hibernation file or partition Caution The Hibernation file is a hidden file named SAVE2DSK BIN DO NOT delete or alter this file in any way except by using the PhDISK utility Improper deletion or alteration of this file could cause you to lose all access to your computer 32 System Utilities Notebook Manager The computer has a built in system setup program called Notebook Manager The Windows based Notebook Manager allows you to set passwords the start up sequence of the drives and power management settings It also shows current hardware configurations Note Certain hot key functions are disabled when you access the notebook manager because these functions are also found in the notebook manager To start the Notebook Manager press Fn F2 or follow these steps 1 Click on Start P
61. oes not System board work correctly USB does not work correctly System board Print problems Run printer self test Printer driver Printer cable System board Device driver Device cable Device System board Serial or parallel port device problems ROD 94 Troubleshooting Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnosiic test for the System board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU shown by the FRU code Rerun the test to verify that no more errors exist Chapter 4 95 Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed installed devices are incorrect a short circuit is suspected or the system is inoperative Follow these procedures to isolate the failing FRU do not isolate a nondefective FRU Note Verify that all attached devices are supported by the computer Note Verify that the power supply being used at the time of the failure is operating correctly See Power Syst
62. om the internal keyboard to the external keyboard or keypad 6 System Specifications Windows Keys The keyboard has two keys that perform Windows specific functions Windows logo key Start button Combinations with this key performs special functions Below are a few examples sq Tab Activates next Taskbar button sq E Explores My Computer aq F Finds a Document aq M Minimizes All Shift g M Undoes Minimize All aq R Displays the dialog box Application key Opens the application s context menu same as right click Chapter 1 7 Hot Keys The computer employs hot keys or key combinations to access most of the computer s control like screen contrast and brightness volume output and the BIOS setup utility To activate hot keys press and hold the Fn key before pressing the other key in the hot key combination Fn F1 Hot key help Displays a list of the hotkeys and their functions Fn F2 Setup Accesses the notebook configuration utility Fn F3 Standby Puts the computer in Standby mode Press any key to return Fn F4 Hibernation Puts the computer in Hibernation z mode if PHDISK the hibernation utility is installed valid and enabled Press the power switch to resume Otherwise the computer enters Standby mode Note If ACPI support is enabled pressing this key puts the computer in sleep mode
63. ower Requirement Input Voltage V Battery Vendor 8 model name Sony BTP 1931 Battery Type Li ion Graphite 22 System Specifications Battery Pack capacity mAH 3200 Cell voltage V 3 7 Number of battery call 8 Package configuration 2 45 Package voltage V 14 8V Charger Vendor amp model name T62 085 C 00 Input voltage from adapter V 7V 24V Output current to DC DC converter A 3 5 Battery Low Voltage Li ion Battery Low 1 level V 11 41V Battery Lower 2 level V 10 94V Battery Low 3 level V 9 9V Charge Current operative Backgound charge charge even system is still Constant power 30W operative Normal charge charge while system is not Constant power 45W Charging Protection Maximum temperature protection DC DC Converter Vendor amp model name Ambit T62 085 C 00 Input voltage Vdc 8 21 Output rating 5V 3 3V 12V 6V 3 3VS B Current w load A 0 5 8 0 3 3 0 0 12 0 0 1 0 01 Voltage ripple max 50 50 100 300 75 Voltage noise max 100 100 200 500 200 OVP Over Voltage 5 52 5 3 642 15 17 7 9 Protection V 55 3 693 Chapter 1 DC DC Converter OCP Over Current Protection A 4 6 4 6 0 3 0 4 DC AC inverter is used to generate very high AC
64. press the power switch The computer also resumes from Hibernation mode if the resume timer is set and matched The computer also resumes via the network if the Wake on LAN Access parameter is enabled Warning Do not change any devices such as add memory or swap hard disks when the computer is in Hibernation mode Sleep Mode ACPI If ACPI is installed all power management functions are handled by the Windows 98 operating system In this set up you do not need to set time out values for devices before they enter a power saving mode Sleep mode may be one of three computer power saving modes Standby Hibernation or power off Windows 98 automatically determines which of these modes to enter in To enter Sleep mode under ACPI Pressing the Sleep hot key Fn F4 Allowing idle times for devices and the computer determined by Windows 98 elapses Exiting sleep mode depends on which power saving mode the computer is currently in Chapter 1 29 Advanced Power Management This computer supports the APM standard designed to further reduce power consumption APM is a power management approach defined jointly by Microsoft and Intel An increasing number of software packages support APM to take advantage of its power saving features and to allow greater system availability without degrading performance For more information about APM under Windows 98 refer to your Windows 98 user s manual Advanced Configuration and Powe
65. r Interface Advanced Configuration and Power Interface ACPI is a power management specification jointly developed by Intel Microsoft and Toshiba ACPI enables Windows 98 to control the amount of power given to each device attached to the computer With ACPI Windows 98 can turn off peripheral devices when they are not in use thereby saving power 30 System Specifications System Utilities The computer comes preloaded with the following softwares Ooo Windows 98 or Windows NT operating system Hardware BIOS setup utility Support for LDCM LANDesk Client Manager System utilities drivers and application software Note To access Windows 98 or Windows NT software applications click on the Start button and select the application folder Then click on the application icon to run the selected application To learn about the software and utility make use of the on line help provided by the software Your computer is also compliant with the following a a DMI Desktop Management Interface 2 1 WIM Wired for Management 2 0 APM Advanced Power Management or ACPI Advanced Configuration and Power Interface Chapter 2 31 PhDISK The PhDISK utility allows your computer to enter Hibernation mode Before entering Hibernation mode your computer saves all necessary information into a file or partition created by PhDISK then shuts off power to all system components On the next start up the computer rel
66. r Password New Password Confirm Password Cancel Click on the Enable User Password checkbox Click in the New Password textbox and type in up to seven alphanumeric characters A Z a z 0 9 which you want to be your User Password 4 Click in the Confirm Password textbox and retype the password 5 Click on OK to set the new password Note To change a password follow the same steps used to seta password To remove a password follow the same steps used to set a password but leave both textboxes blank You can also set password checks when the computer boots up and or when the computer resumes from Hibernation mode Simply click on the desired checkbox es and click on Apply Chapter 2 37 Power Management Power Management is used to set various settings related to power management 1 sheen pas LOL eil 1 Dacia Urazo Power Management E aim naja nmg eee Ot re te EL LL wy l U rate Few ga bere V Quum ren sza This includes the following power saving related features Enable modem ring Select to allow the computer to wake up from Standby resume on indicator mode when an incoming modem ring is detected Enable wake on LAN Select to allow the computer to wake up from Standby mode by a remote computer Enable battery low Select to allow the computer to give off warning beeps
67. r case be sure that the latches on the lower case are aligned to the latches on the upper case Chapter 3 71 Removing the Speakers 1 Remove the two screws of the right channel speaker then lift it away 2 To remove the right channel speaker from the upper case release its cable from the latches 72 Removal and Replacement Removing the Touchpad Bracket 1 Remove the four screws of the touchpad bracket 2 Detach the bracket from the side latches 3 Detach the touchpad cable from the touchpad board 4 Remove the touchpad board from the upper case Chapter 3 73 Disassembling the Lower Case Removing the Floppy Disk Drive 1 Remove the three screws of the floppy disk drive 2 Lift the floppy disk drive from the lower case 3 Remove the two screws from the floppy frame 4 Separate the floppy disk drive from its frame 5 Carefully disconnect the floppy cable from the floppy drive 74 Removal and Replacement Disassembling the Fan 1 Disconnect the fan cable from the system board 2 Remove the four screws of the MMO shield 3 Lift the MMO shield away from the lower case 4 Remove the two screws of the fan Chapter 3 75 Removing the System Board 1 Remove the FIR lens from the lower case 2 Disconnect the DC DC charger between the two pins at CN22 and CN23 from the system board 76 Removal and Replacement Removing the IDE Board 1
68. rks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions used in this manual Screen messages Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional informa tion related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid pos sible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the fol lowing general information 1 2 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitive ness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsi ble personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information avail
69. rograms then Notebook Manager 2 Select the Notebook Manager application to run the program Note Changes made to most settings in the Notebook Manager take effect the next time the computer restarts However changes made in the Power Management Display Device or Line in Microphone screens will take effect immediately Notebook Manager consists of six sections Information Viewer Boot Sequence Password Power Management Display Device Ooooodo Line in Microphone To select a section click on the tab of the section you want to view Chapter 2 33 Information Viewer Information Viewer summarizes and lists information about the specifications and settings of the different components of your computer Note Items in this table may differ slightly from the ones on screen Les sanc aoi Bimi Fammi LL ded Eni Dorf ier REJS VI xm 79 gim DAD F Speer Hezi Cache OH CPU Brand type and clock speed of the CPU Central Processing Unit Total Memory Total amount of main memory in megabytes Video RAM Total amount of video memory in megabytes Hard Disk Size of hard disk in megabytes Serial Port 1 Resource settings of serial port 1 Parallel Port Resource settings of the parallel port External Cache
70. rrect continuity and installation Ifthe operational charge does not work go to Checking Operational Charging 86 Troubleshooting Checking Operational Charging To check operational charging use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer Perform operational charging If the battery status indicator does not turn on remove the battery pack and let it return to room temperature Reinstall the battery pack If the charge indicator still does not turn on replace the battery pack If the charge indicator still does not turn on replace the System board Then reinstall the battery pack If the reinstalled battery pack is not charged go to the next section Checking the Battery Pack Battery charging will not start until the Fuel Gauge shows that less than 95 of the total power remains with this condition the battery pack can charge to 100 of its capacity This protects the battery pack from being overcharged or having a shortened life Do the following 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 7 See the following figure If the voltage is still less than 10 0 Vdc after recharging replace the battery Chapter 4 87 TouchPad Checkout If the TouchPad does not work check the configuration in the BIOS program If the configuration of the Tou
71. s and automatically checks the selected test items in sequence Note PCMCIA Diagnostic Supports the Manual test only Do not select PCMCIA Diagnostic in Auto Test Chapter 4 99 screen below appears if you select AUTO Test PQA Result seno ow Exit TEST COUNT VALUE 1 9999 1 Specify the desired number of tests and press Enter After you specify the number of tests to perform the screen shows a list of test items see below PQA Test Items Sytem Board Memory Keyboard Video Parallel Port Serial Port Diskette Dri aes M SPACE mark ummark selecting item CD ROM ESC return to upper menu Pong Dow F2 test the marked item s Cache ENTER open subitem s menu Test Times 1 Move the highlight bar from one item to another Press space to enable or disable the item Press Enter to view the available suboptions of each selected item Press Esc to close the submenu The right corner screen information gives you the available function keys and the specified test number Space Enables disables the item ESC Exits the program F1 Help F2 Tests the selected item s Enter Opens the available suboptions Test Times Indicates the number of tests to perform Note The F1 and F2 keys function only after you finish configur
72. sing a remote computer Options Disabled or Enabled Chapter 2 51 Resume When enabled and the system resume date and time are Time valid the computer resumes wakes up at the set time and date Options Disabled or Enabled When enabled the Resume Time and Resume Date parameters appear Set the time and date the computer resumes at Format HH MM SS hour minute second DD MM YYYY day month year Hotkey Beep Enables or disables a beep when over a hot key is pressed Options Enabled or Disabled Battery Low Enables or disables warning beeps during a battery low Warning condition Options Enabled or Disabled Battery Low Enables or disables the Hibernation function during a battery Suspend low condition When the computer is very low on battery power the computer will enter Hibernation mode if PhDISK is installed and the hibernation file is valid Options Enabled or Disabled 52 System Utilities Exit When you select the Exit menu or press Esc from any screen the Exit options screen displays Main Advanced Security Power Exit Discard Changes Save Changes Exit Discarding Changes Specific Help Exit Saving Changes Load Setup Defaults F1 Help Esc Exit Tl Select Item Change Values F9 Setup Defaults lt Select Menu Enter Execute Command F10 Save and Exit The table describes the parameters in this screen Ex
73. ss to your computer at system start up and at resume from Standby Hibernation or Sleep mode User Password The User Password prevents unauthorized access to your computer at system start up and at resume from Standby Hibernation or Sleep mode Setting the Supervisor Password Note Before you can set the User Password you need to set the Supervisor Password To set the Supervisor Password follow these steps 1 Click on the Change Supervisor Password button The following dialog box displays Change Supervisor Password gt The Supervisor Password prevents unauthorized access to the Notebook Manager TZ Enable Supervisor Password Nc TE Confirm Password Cancel Click on the Enable Supervisor Password checkbox Click in the New Password textbox and type in up to seven alphanumeric characters A Z a z 0 9 which you want to be 36 System Utilities your Supervisor Password 4 Click in the Confirm Password textbox and retype the password 5 Click on OK to set the new password Note To change a password follow the same steps used to set a password remove a password follow the same steps used to set a password but leave both textboxes blank Setting the User Password To set the User Password follow these steps 1 Click on the Change User Password button Change User Password The User Password prevents unauthorized access to the Notebook Manager TZ Enable Use
74. t Enabled Password Check During Resume Enabled F1 Help Tl Select Change Values F9 Setup Defaults Esc Exit lt gt Select Menu Enter Select Sub Menu F10 Save and Exit 48 System Utilities table below describes the parameters in this screen Settings boldface are the default and suggested parameter settings Supervisor When set this password protects the computer and this Setup Password is Utility from unauthorized entry It also protects certain parameters in the Setup Utility When Password on boot and or Password Check During Resume is enabled you need to enter this password to continue operation Options Disabled or Enabled User When set this password protects the computer from Password is unauthorized entry When Password on boot and or Password Check During Resume is enabled you need to enter this password to continue operation Before setting the User Password you need to set the Supervisor Password Options Disabled or Enabled Set Press Enter to set the Supervisor Password Supervisor Password Set User Press Enter to set the User Password Password Password on When enabled the computer prompts you for a password when boot the computer boots up Options Enabled or Disabled Password When enabled the computer prompts you for a password when Check During the computer resumes from Hibernation mode Resume Options Disabled or Enabled Note To se
75. t the User Password the Password on boot or Password Check During Resume parameters you need to set the Supervisor Password first Chapter 2 49 Setting Password Follow these steps 1 Set Password parameter Supervisor or User and press the Enter key The set password box appears Set Password Enter new password 1 Gonfirm new password 1 2 password The password may consist of up to seven alphanumeric A Z a z 0 9 characters Important Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter Retype the password to verify your first entry and press Enter 4 After setting the password the computer automatically sets the chosen password parameter to Enabled 5 Press F10 to save the changes and exit the Setup Utility To change a password follow the same steps above but enter and confirm a new password Removing a Password Should you want to remove a password do the following 1 Set Password parameter Supervisor or User and press the Enter key The Set Password box appears Set Password Enter Current Password 1 Enter New Password L 1 Confirrn New Password 1 2 the current password and press Enter Press Enter twice without entering anything in the password box to remove the existing password 4 Press F10 to save the changes and exit the Setup Utility 50 Syste
76. the LVDS board at CN13 from the system board 66 Removal and Replacement 7 Remove the two screws at the base and at the back of the lower case Chapter 3 67 Removing the CPU 1 To remove the CPU board first remove the five screws of the CPU heat sink 2 Lift the heat sink away 3 Use this special tool placing it under the CPU board and aligning it with the white line then lift up the CPU board to bring it out from the system board 4 To reinsert the CPU board first insert the upper heat sink back into the upper case 68 Removal and Replacement 5 Reinsert the CPU board at CN17 of the system board by aligning the CPU board with the two pillars of the MMO shield as shown below 6 Use this special tool to press down and completely connect the CPU board to its socket Chapter 3 69 Disassembling the Upper Case 1 To detach the upper case first remove the two screws from the upper heat sink then lift the upper heat sink up and out 2 Remove the floppy cable at CN18 from the system board 3 Remove the mouse cable at CN19 from the system board 70 Removal and Replacement 4 Remove the 11 screws from the upper case and the base of the unit 5 Disconnect the suspend cable at CN9 the left channel speaker at CN10 and the right channel speaker at CN11 6 Remove the upper case from the lower case 7 To reinsert the upper case into the lowe
77. u Note Parameter explanations are displayed in the Item Specific Help section of the Setup Utility right panel Navigation keys shown on the bottom of the screen Chapter 2 41 Main screen contains parameters involving basic computer settings and hardware information Main Advanced Security Power Exit System Time 13 36 42 Item Specific Help System Date 11 10 1998 Floppy Disk A 1 44MB 3 5 Hard Disk 0 6495MB gt CD ROM CD ROM b Boot Sequence System Memory 64 MB Video Memory 2MB CPU Type Pentium II CPU Speed 300PE Mhz Serial Number XXXXXXXXXXXXX Asset Number XXXXXXXXXXXXX BIOS Version V1 0 1055 VGA BIOS Version V01 0E 0000 F1 Help Tl Select Change Values F9 Setup Defaults Esc Exit lt gt Select Menu Enter Select Sub Menu F10 Save and Exit 42 System Utilities table below describes the parameters in this screen Settings boldface are the default and suggested parameter settings System Time Sets the system time Format HH MM SS hour minute second System Date Sets the system date Format DD MM YYYY day month year Floppy Disk A Selects the floppy disk drive type Options 1 44MB 3 5 or Disabled Hard Disk 0 Shows the hard disk size Press Enter to access the Hard Disk 0 submenu CD ROM Sets the AcerMedia Bay module type installed Press Enter to access the CD
78. uld follow the local government ordinance or regulations on how to dispose of them properly or follow the rules set by your regional Acer office on how to return them Note The number indicates the location shown on exploded diagrams or NS indicates Not Shown on it CD ROM NS CD ROM ASSY CD ROM 6M 47A01 001 MODULE 17 CD ROM CABLE 50 47A02 001 FPC ASSEMBLY CD ROM e 5 16 CD ROM CD DRV KME 56 10019 071 UJDA 150L W BZL 700 NS NS CD ROM DVD 12 7 KME 56 22021 001 UJDA510 700 Chapter 6 105 18 CD ROM ASSY CD ROM 60 47A02 001 BRACKET CHASSIS 700 44 CPU P Il IC CPU MOBI 01 I0MP2 U0B 300 MHZ PII 300 W AGP IMM CPUP II IC CPU MPII 01 I0MP2 X3A 333MHZ 333 DIXON 2 256 CPU P Il IC CPU MPII 01 10MP2 X30 333MHZ 333 DIXON MMC1 256 CPUP II IC CPU MPII 01 I0MP2 36A 366MHZ 366 DIXON 2 256 DIMM NS SO DIMM DIMM KMM 72 46424 04E 32MB 466S424AT FO 100NS 32M SO DIMM S0 DIMM 72 25359 00N 64MB NEC 253509 10 64MB NEC SO DIMM SDIMM 64M 72 25359 A0N 64MB 4564163G5 A10B 9JF B DIMM S0 DIMM 72 54644 0 32MB 5 4 64540 Mitsubishi TP 10L 32MB SO DIMM SDIMM 64M 72 54644 C0N 64MB M5M4V64S40B TP 8L B FDD 13 FDD FDD MIT 56 01051 351 D353F3 3 E MODE 700 106 FRU Field Replaceable Unit List FDD FPC C
79. ures please refer to the 720 Compatibility Test Report released by the Acer Notebook System Testing Department Appendix B 123 PCMCIA PCMCIA PM Test Memory cards Pass Pass Pass LAN cards Pass Pass Pass Modem cards Pass Pass Pass Combo cards Pass Pass Pass ZV cards Pass Pass SCSI cards Pass Pass Pass Cardbus cards Pass Pass PCMCIA Integration Application Test Two R2 cards Pass Pass Pass Two CardBus cards Pass Pass R2 8 ZV cards Pass Pass CardBus amp ZV cards Pass Pass R2 8 CardBus cards Pass Pass 4 Pass Pass Pass 124 Test Compatible Components List PCMCIA Cards Tested for Year2000 Compliance ATA Flash Viking ATA Flash Card 16MB ATA Flash Viking ATA Flash Card 4MB ATA Flash Epson 5MB Flash 5025000 Epson 1 Flash CardBus 3COM Megaherts 10 100 LAN 3CCFE575BT CardBus CardBus Xircom CardBus Ethernet 10 100 CBE 10 100BTX CD ROM Panasonic 8x CD ROM KLX 783A Ethernet Xircom CreditCard Ethernet Adapter PS CE2 10 lips Ethernet 3COM Etherlink 111 LAN1 3C589D Ethernet IBM Ethernet II Ethernet 3COM Fast Etherlink 16 bit PC Card 3C574 TX Ethernet Modem Xircom CreditCard Ethernet CEM 33BC Modem 33 6 Ethernet Modem 3COM Etherlink IIl LAN 33 6 3C562D 3C563D
80. y a list of telephone fax and e mail contacts for all of your technical queries Here is the Acer headquarters Customer Service Division Internet address for your support information http csd acer com tw If you have any suggestions or comments please do not hesitate to communicate these to TerryMasi acer com tw or fax to 886 2 86911799 Appendix C 127 128 Online Support Information 16550 19 Adapter 25 0 ACPI See Advanced Configura tion and Power Interface Advanced 47 Advanced Configuration and Power Interface 30 Advanced Power Management 30 and 31 APM 31 APM See Advanced Power Management Application key 7 ASP 127 Audio 20 Mixed sound source 20 Resolution 20 Sampling rate 20 Voice channel 20 audio setiing input source in Note book Manager 40 Audio Controller 20 B Battery 22 battery pack charging indicator 4 Boot Device Priority Submenu 46 boot order setting in Notebook Manager 35 setiing in Setup Utility 46 Boot Sequence 35 brightness hot keys 9 setting in Notebook Manager 39 C caps lock 5 on indicator 4 CardBus PC Card 1 CCFT 24 CD ROM Drive Disassembly 58 Charger 23 Checkout Auxiliary Input Device 84 Diskette Drive 83 Keyboard 84 Memory 85 Power System 86 TouchPad 88 computer features 1 information 34 on indicator 4 power management 27 Connectivity 1 Connectors 103 contrast setting in Notebook Manager 39 CPU Removing the CPU 68 D
81. you determine the next possible FRU to be replaced when servicing a computer Numeric error codes show the errors detected in POST or system operation If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems Numeric Error Codes The following is a list of the messages that the BIOS can display Most of them occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured Following the list are explanations of the messages and remedies for the reported problems Note If the system fails after you make changes in the Setup menus reset the computer enter Setup and install Setup defaults or correct the error 0200 1 Reseat Hard disk driver Failure Fixed Disk 2 Load Setup Defaults in BIOS Setup Utility 3 Hard disk driver 4 System board 0211 Go to Keyboard or Auxiliary Input Device Stuck Key Checkout 0211 Go to Keyboard or Auxiliary Input Device Keyboard error Checkout 0212 Go to Keyboard or Auxiliary Input Device Keyboard Controller Failed Checkout 0213 Unlock external keyboard Keyboard locked Unlock key switch Chapter 4 89 0220 Monitor type does not match CMOS Run Setup Run Load Setup Defaults in BIOS Setup Utility 0230 1 BIOS ROM Shadow RAM Fa

Acer 6935 Series Laptop User Manual

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