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Acer 3640 Laptop User Manual

1. 48 TP Ghd ek Gee Ge ond ae 52 x uc SIE EN E ME 53 BIOS Flash d don 54 Chapter 3 Machine Disassembly and Replacement 55 General INIOMMAUOM a5 ha Mev e te ow he B od s Tu eee 56 Before YOU BEGIN xe use irs at ee de ete 56 Disassembly Procedure Flowchart 57 Removing the Battery Pack 59 Removing the Wireless LAN Card the HDD Module the Memory the ODD Module and the VII Table of Contents uuu Tr 60 Removing the Memory and the HDD Module 60 Removing the ODD Module 61 Removing the LCD Module 61 Disassembling the Main Unit 64 Separate the Main Unit Into the Upper and the Lower Case Assembly 64 Disassembling the Lower Case Assembly 64 Disassembling the Upper Case Assembly 66 Disassembling the LCD Module 68 Disassembling the External Modules 70 Disassembling the HDD Module
2. Sm Display possible high address for UMB recovery Emm Em Ha m isle tre Super por and Ras m tt att era 232 pots _ C m 87h Configure Motherboard Configurable Devices optional Hw 2 O ErebieNorMaskabi emp Ms _ Um DOS Dam Aa _ 3 PZ eS Chapter 4 Initialize controller Determine number of ATA drives optional Initialize hard disk controllers Jump to UserPatch2 Initialize local bus hard disk controllers Search for option ROMs One long two short beeps on checksum failure 99h 9Ah EE E ShwslnROMs Fae security eine enone Mh Check for errors fe Eh POST done prar bot operan system TF _ Feary checkers _ O mm __ TF ae POST Manager PEM _ Fitz ear pay nan Fitz system enor handler Pre a Mos O _ ntebook dongle Check for SMART drive optional U opti Chapter 4 Chapter 4 Boot to Mini DOS Clear Huge Segment Boot to Full DOS 83 Index of Symptom to FRU Error Message 84 LCD Related Symptoms LCD backlight doesn
3. 70 Disassembling the ODD Module 70 Chpater4 Troubleshooting 71 System Check Procedures 4 2m OR Eas hed Vue nies SEES EUR 72 External Diskette Drive Check 72 External CD ROM Drive Check 72 Keyboard or Auxiliary Input Device Check 72 MEMO pu IUE 73 Power System Check 73 Touchpad g L Reo Oh Seek teas BEG ee Habd ee a d 15 Power On Self Test POST Error Message 76 index of Error s spe ware uates ee Raga aou 17 Phoenix BIOS Codes 80 Index of Symptom to FRU Error Message 84 Intermittent Problems 87 Undetermined Problems 88 Chapter5 Jumper and Connector Locations 89 MOD AGW a pda etch soy nts 89 VIEW oos Saam kama Ah eee oe Pret ob dus 90 Chapter6 FRU Field Replaceable Unit List 93 Aspire 3640 TravelMate 2440 Exploded Diagram 94 VIII System Specifications Features Below is a brief summary of the computer s many feature Platform and memroy
4. Intel Celeron M Processor 410 420 430 1MB L2 cache 1 46 1 60 1 73 GHz 533 MHz FSB or higher ATI RC410ME ATI SB460 Up to 2 GB of DDR2 533 677 MHz system memory upgradeable to 2 GB using two soDIMM modules Display and graphics 14 1 WXGA Acer CrystalBrite TFT LCD 1280 x 800 pixel resolution supporting simultaneous multi window viewing via AcerAcer DridVista M ATI Radeon Xpress 200M chipset with integrated 3D graphics featuring HyperMemory and up to 128 MB of shared system memory 16 7 million colors Simultaneous LCD and CRT display with LCD panel refresh rate at 70 Hz MPEG 2 DVD hardware assisted capability Storage subsystem Input devices Audio 40 60 80 100 120 GB ATA 100 hard disk drive Optical drive options DVD Super Multi double layer DVD Dual double layer DVD CD RW combo drive 88 89 key Acer FineTouch M keyboard with inverted T cursor layout 2 5 mm minimum key travel Touchpad with 4 way scroll button 12 function keys four media keys play pause stop previous next four cursor keys two Windows keys hotkey controls embedded numeric keypad international language support Four easy launch buttons Empowering Key Internet email user programmable button Two front access switches WLAN Bluetooth Audio system with two built in 1W speakers and microphone Intel High Definition audio support Sound Blaste
5. Board Layout Top View r shar neu 4 w ih Z b gt 4 f iii THGSEX tea ers cw L s arm HIHI HL wp p gung op d w AT hed LE CT wee 777 4 f p or 1 039 LAN controller RTL8100CL 8 KB1 Keyboard FFC connector 2 U34 PCMCIA controller CB1410 9 LED LED FFC connector 3 U29 Clock generator 5951413 10 TPAD1 Touch pad FFC connector 4 U17 KBC ENE3910 11 WLBTN1 Wireless LAN launch button 5 MIC1 Microphone cable connector 12 BTBTN1 Bluetooth launch button 6 LCD1 LCD cable connector 13 SPKR1 Speaker cable connector 7 CVR1 LID switch 14 BT1 Bluetooth module cable connector 4 Chapter 1 Bottom View NOTE This is engineering sample The image above may not be exactly the same as the real main board you get oO d ji TES il 7 42 32 _ A 7 6 v l2 ue EN 4 p 5 4 2 54 3 1 053 socket 13 Wireless LAN Slot 2 U51 North bridge ATI RC410ME 14 DM1 DIMM Slot1 3 U57 South bridge ATI SB460 15 DM2 DIMM Slot2 4 Audio Codec ALC883 16 HDD1 HDD connector 5 U49 BIOS ROM
6. CPU DC DC ISL6262 39 40 INPUTS OUTPUTS NCC CORE SO 0 1 3 48 Acer Inc 9F 88 Sec 1 Hsin Tai Wu Rd Hsichih Taipei Hsien 221 Taiwan R O C BLOCK DIAGRAM CLK GEN Mobile CPU 792 ICS951413 Yonah 478 G CV136 CY28RS400 3 PCB STACKUP SA 0214 TOP HOST BUS 667MHz SVIDEO COMP s TVOUT 14 ATI RC410ME our 1 AGTL CPU IF 264 O SINGAL DDR2 CHANNEL DDR2 x 2 533 667MHz INTEGRATED GRAPHICS U BOTTOM LVDSITVOUTICRT 11 12 XSBGIESBIT PCIE x 1 Mini Card 1 6 X1 PCIE EUM CMM Ver A13 71 RC410 D0U 6 7 8 9 10 PCIE x 1 New card PWR SW 32 TPS223132 Line In DMI I F 100MHz PCMCIA PCMCIA 30 O Codec AZALIA SLOT PS usss ATI SB460 mms 5 30 26 Typell 26 MIC In USB2 0 8Ports _ F U A 4 PORTS 1394 AZALIA HD AUDIO 1 0 PCI 5 CONN INT MIC AC97 2 3 29 MS MS Pro xD 66100133 CardReader mnnn MMC SD SDIO THE su LPC im SPDIF 2 _ d INT RTC 802 11A B G 32 G1421B 5 PCI PCI BDGE Reltek10 10d Tu m UE RTL8100CL INT SPKR DECORUS 71 58460 000 RJ11 15 16 17 18 14 SIO KBC BIOS lt NS87381 3910 MX29LV800 BE 35 33 36 USB l E 3 PORT E lt Variant Name gt 34 34 INI USB CDROM ile HDD 21 Blue tooth l Bize Document Number Chapter 1 Aspire 3640 TM2440 2006 T
7. Audio amplifier Maxim MAX9714 Audio onboard or optional Built in Mono or Stereo Stereo 18 bit stereo full duplex HD audio Interface S PDIF output for PCM or AC 3 content Resolution Compatibility sampling rate 1Hz resolution VSR Variable Sampling Rate Ye Internal speaker Quantity Yes 2 1W speakers Internal microphone Video Interface Chipset Built in RC410ME Chapter 1 Video Interface Package Interface Supports ZV Zoomed Video port Video Memory Chipset Memory size Interface USB Port Chipset USB Compliancy Level Number of USB Location Serial port function control PCMCIA Port PCMCIA controller Supports card type Number of slots Access location Supports ZV Zoomed Video port Supports 32 bit CardBus System Board Major Chips Core logic VGA LAN Socket 775 and Socket 478 processors supported internal PCIE Built n ATI RC410ME up to 128MB DDR2 Yes ATI RC410ME ATI SB460 Built in ATI RC410ME RealTek 8110CL USB 2 0 Built in ATI SB460 Super I O controller MODEM Bluetooth Wireless 802 11 b g PCMCIA Audio Codec Chapter 1 39 40 Keyboard Keyboard controller Total number of keypads Windows logo key Internal amp external keyboard work simultaneously Battery Vendor amp model name Battery Type Pack capacity ENE KB 3910 88 89 key Yes Sanyo 6cell 2 0 Sony 6cell
8. KEYBOARD 89KEY DARFON 2707 007 H3MOU UK 89 DARFON 2707 015 H3M0W SWEDEN KEYBOARD 89KEY DARFON NSK KB A2707 014 H3M1A BELGIUM KEYBOARD 89KEY DARFON NSK KB A2707 005 H3M1B BR KEYBOARD 88KEY DARFON NSK KB A2707 001 H3M1D US INTERNATIONAL Keyboard TM KEYBOARD 89KEY DARFON NSK KB T5007 011 AEK00 SWISS KEYBOARD 88KEY DARFON NSK KB T5007 002 2 TAIWAN CHINESE KEYBOARD 88KEY DARFON NSK KB T5007 004 THAI KEYBOARD 89KEY DARFON NSK KB T5007 012 AEK06 PORTUGA KEYBOARD 88KEY DARFON NSK KB T5007 013 ARABIC KEYBOARD 89KEY DARFON NSK KB T5007 016 AEKOC CZECH 00 Chapter 6 KEYBOARD 89KEY DARFON NSK KB T5007 019 AEKOD DANISH KEYBOARD 89KEY DARFON NSK KB T5007 009 AEKOE ITALY KEYBOARD 89KEY DARFON NSK KB T5007 010 AEKOF FRENCH KEYBOARD 88KEY DARFON NSK KB T5007 008 GERMAN KEYBOARD 88KEY DARFON NSK KB T5007 024 AEKOH HB KEYBOARD 88KEY DARFON NSK KB T5007 023 AEKOL GK KEYBOARD 89KEY DARFON NSK KB T5007 021 AEKOM CF KEYBOARD 89KEY DARFON NSK KB T5007 018 AEKON NORWEGIAN KEYBOARD 89KEY DARFON NSK KB T5007 017 HG KEYBOARD 88KEY DARFON NSK KB T5007 025 AEKOR RUSSIAN KEYBOARD 89KEY DARFON NSK KB T5007 003 AEKOS SP KEYBOARD 89KEY DARFON NSK KB T5007 020 AEKOT TURKISH KEYBOARD 89KEY DARFON NSK KB T5007 007 AEKOU UK KEYBOARD 89KEY DARFON NSK KB T5007 015 AEKOW SWEDEN KEYBOARD 89KEY DAR
9. LCD INVERTER CABLE 14 1 WXGA 50 TB2V1 007 02 Chapter 6 LCD RIGHT 33 TB1V1 003 LCD BRACKET LEFT 33 TB1V1 004 ee LCD PANEL 14 1 WIHINGE 60 TB2V1 004 LCD BEZEL 14 1 W LOGO 60 2 1 005 HINGE PACK LEFT RIGHT 6K TB2V1 001 LCD 14 1 WXGA CMO N14111 L03 LK 1410D 005 GLARE LCD 14 1 WXGA QDI QD14TLO1 02 LK 14109 005 GLARE 420G LCD 14 1 WXGA AU B141EW01 VO LK 14105 014 GLARE TYPE LCD 14 1 WXGA SAMSUNG LK 14106 005 LTN141W1 L01 GLARE LCD 14 1 WXGA LG LP141WX1 LK 14108 003 TL03 GLARE Mainboard MAINBOARD AG1910 W O CPU W MB TCZV1 001 PCMCIA SLOT amp RTC BATTERY Battery PCMCIA Slot PC Card Slot Memory SDIMM 256M INFINEON HYS64T32000HDL 3 7 A KN 25602 023 DIMM 256M NANYA KN 25603 029 NT256T64UH4A1FN 37B SDIMM 256M MICRON KN 25604 027 MT4HTF3264HY 53EB3 SDIMM 256M SAMSUNG KN 2560B 017 M470T3354CZ3 CD5 SDIMM 256M HYNIX KN 2560G 006 HYMP532S64P6 C4 SDIMM 512M INFINEON KN 51202 021 MHYS64T64020HDL 3 7 A SDIMM 512M NANYA KN 51203 023 NT512T64UH8A1FN 37B SDIMM 512M MICRON KN 51204 019 MT8HTF6464HDY 53EB3 SDIMM 512M SAMSUNG KN 5120B 015 MA70T6554CZ3 CD5 SDIMM 512M HYNIX KN 5120G 005 HYMP564S64P6 C4 Chapter 6 03 LCD SCREW RUBBER LCD RUBBER CUSHION 47 A46V1 002 LCD SCREW RUBBER 47 TB1V1 001 NAME PLATE 40 ADKV1 001 NAME PLIATE TM 40 TCZV1 001 SCREW M2 3 NYLON 1JMCPC 86 9A352 3R0 420325 SCRE
10. Security 48 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main User Password is Supervisor Password is Set User Password Primary HardDisk Security Password on Boot Security Clear Clear Enter Enter Disabled Disabled 1010 Item Specific Help Supervisor Password controls accesses of the whole setup utility It be used to boot up when Password on boot is enabled Chapter 2 table below describes the parameters this screen Settings boldface are default and suggested parameter settings Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Primary HardDisk Security Enables or disables primary hard disk security function Password on Boot Defines whether a password is required or not Disabled or Enabled while the eve
11. 1 Empowering Technology 2 _ Acer ePresentation Management Please select a mode Notebook LCD Only Projection XGA 1024 x 768 pixels Projection Normal 800 x 600 pixels Acer eLock Management Acer eLock Management is security utility that allows you to lock your removable data optical and floppy drives to ensure that data can t be stolen while your notebook is unattended Removable data devices includes USB disk drives USB pen drives USB flash drives USB drives USB memory card readers IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system Optical drive deivces includes any kind of CD ROM or DVD ROM drives 0 Floppy disk drives 3 5 inch disks only Interfaces includes serial ports parallel port infrared IR and Bletooth To activate Acer eLock Management a password must be set first Once set you can apply locks to any of the devices Lock s will immediately be set without any reboot necessary and will remain locked after rebooting until unlocked NOTE If you lose your password there is no method to reset it except by reformatting your notebook or taking your notebook to anAcer Customer Serivce Center Be sure to remember or write down your password 24 Chapter 1 Empowering Technology T m Acer eLock Manage
12. 2 0 Panasonic 6cell 2 0 SMP 6cell 2 0 Snayo 6cell 2 4 Sony 6cell 2 4 Panasonic 6cell 2 4 Sanyo 9cell 2 4 4000 forSanyo 6cell 2 0 4000 mAH Sony 6cell 2 0 4000 mAH Panasonic 6cell 2 0 4800 mAH Snayo 6cell 2 4 4800 mAH Sony 6cell 2 4 4800 mAH Panasonic 6cell 2 4 Sanyo 9cell 2 4 Package configuration 3 cells in series 2 series in parallel 3 cells in series 3 series in parallel Normal voltage 14 8V Charge voltage 16 8 0 2v LCD 14 1 inch Plug USB keyboard to the USB port directly Yes Vendor amp model name QDI QD14TL01 02 CMO N14111 L03 SAMSUNG LTN141W1 L01 Pixel Arrangement Display Mode Typical White Luminance cd m also called Brightness Luminance Uniformity Contrast Ratio Response Time Optical Rise Time Fall Time msec Nominal Input Voltage VDD R G B Vertical Stripe R G B Vertical Stripe Normally White Normally White 25 rising falling 5 11 R G B Vertical Stripe Normally White 25 rising falling Chapter 1 LCD 14 1 inch Typical Power Consumption watt EN 4 02 for backlight unit Physical Size mm 317 3x242 0x6 0 317 3x242 0x5 9 Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS Support Color 262 144 262 144 262 144 Viewing Angle degree Horizontal Right Left Vertial Upper Lower Temperature Range C 0 to 50 0 to 50 0 to 50 20 to 60 25 to 60 20 to 60 Operating Storage shippin
13. 72 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM Fail Safe Timer NMI Failed DIMM Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Invalid System Configuration Data BIOS ROM System board I O device IRQ conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board Chapter 4 Error Message List No beep power on indicator turns off and LCD is blank No beep power on indicator turns on and LCD is blank No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST No beep during POST but system runs correctly Chapter 4 Power source battery pack and power adapter See Power System Check page 73 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Po
14. BT 00605 003 PANASONIC BATTERY PACK LI 9CELL 2 4MAH BT 00903 004 SANYO WIRELESS LAN BOARD 802 11BG 54 A74V1 001 FOXCONN ATHEROS EU WIRELESS LAN BOARD 802 11BG 54 74 1 002 FOXCONN 4318 60 845 01 54 TCZV1 001 TOUCHPAD BOARD SYNAPTICS TM51 389 56 TB1V1 001 LED BOARD 55 TCZV1 001 94 Chapter 6 BLUETOOTH MODULE FOXCONN BCM2045 54 TB2V1 001 Note The bluetooth module does not contain the black mylar as the uer BT MODULE FOXCONN BCM2045 54 A74V1 003 V00 Cables u MODEM CABLE 50 TCZV1 006 LED CABLE 50 TCZV1 001 TOUCHPAD CABLE 50 TCZV1 002 BLUETOOTH CABLE 50 TCZV1 003 POWER CORD 2 5A 125V USA 27 01518 781 POWER CORD 10 250V 3PIN 27 01518 591 CHINA POWER CORD 10 125V US 27 130 1 001 POWER CORD 7A 250V 2PIN 27 01518 531 KOREAN POWER CORD 10A 250V 3PIN BK 27 01518 571 SOUTH AFRICA POWER CORD 10 250V SWISS 27 01518 581 POWER CORD 2 5A 250V 27 01518 621 AUSTRALIA POWER CORD 2 5A 250V SOUTH 27 01518 631 AFRICA BK III POWER CODE 7A 125V JAPAN 2PIN 27 03518 161 Case Cover Bracket Assembly Chapter 6 LOWERCASE W SPEAKER 60 TCZV1 001 Case Cover Bracket Assembly SPEAKER 23 TCZV1 003 MIDDLE COVER W MICROPHONE 60 TCZV1 003 TRAVELMATE MIDDLE COVER W MICROPHONE 60 ADKV 1 003 ASPIRE FRONT COVER 42 TCZV1 003 DIMM COVER 42 TCZV1 002 HDD COVER 42 TCZV1 001 TOUC
15. Chapter 1 TravelMate 2440 1 3 4 Move your finger across the touchpad 2 to move the cursor Press the left 1 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button Use the 4 way scroll 3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows applications Execute Click twice Tap twice at quickly the same speed as double clicking the mouse button Gs Wwe _ Chapter 1 15 16 Click and hold Tap twice at then use finger the same speed to drag the as double cursor on the clicking a touchpad mouse button then hold finger to the touchpad on the second tap to drag the cursor Access context Click once menu Click and hold to move up downlleft right NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 Using the Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Windows keys and twelve function keys Lock Keys and embedded numer
16. IDE ATAPI compatible Applicable disc format For HLDS GMA 4082N Support disc formats 1 Reads data in each DVD ROM DVD R Ver 1 0 Ver 2 0 for Authoring and DVD RAM Ver1 0 2 Reads and writes in each DVD R Ver 2 1 for General DVD R DL Dual Layer DVD RW DVD RAM Ver 2 2 DVD R DVD R DL Double Layer and RW 3 Reads data in each CD ROM CD ROM XA Video CD CD Extra and CD Text Reads data in Photo CD Single and Multi session Reads standard CD DA Support to read Super Audio CD Compatible layer in Hybrid type Reads and writes CD R discs conforming to Orange Book Part 2 Reads and writes CD RW discs conforming to Orange Book Part 3 CPRM DVD R RW RAM supported For Pioneer DVR K16RA KODAK Photo CD Single and Multi session CD extra CD PLUS Video CD CD text data Read Write CD R discs Read Write CD RW discs Read Write DVD ROM DVD R Ver 2 00 for general Read Write DVD R DL Ver 3 0 Read Write DVD RW Ver 1 0 1 1 and 1 2 Read Write DVD R Ver 1 0 1 11 and 1 2 Read Write DVD R DL Ver 1 0 Read Write DVD RW Ver 1 1 and 1 2 Read Write DVD RW high speed Ver 1 0 Read Write DVD RAM Ver 2 0 amp 2 1 amp 2 2 Read Write Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Audio Controller Realtek ALC833
17. MX29LV800 17 LIN1 Line in Jack 6 USB3 USB connector 18 MIC2 Headphones Speakers Line Out Jack 7 8 USB1 USB connectors 19 LOUT1 Line in Jack 9 CRT 1 External VGA display 20 RTC1 RTC battery 10 MDC1 Modem board connector 21 FAN1 System fan connector 11 TRING1 Modem board cable connector 22 RJ1 RJ11 and RJ45 ports 12 CDROM1 ODD connector 23 BAT1 System battery module connector Chapter 1 5 Jumper Settings Clear BIOS Password Procedures 1 Remove the DIMM cover and the lower DDR2 memory module then find out the G70 position on the main board Please just the lower DDR2 memory module you will need the upper DDR2 memory module to boot up the system x ww 2 IJ NIE 1 1 2 Use tweezers or a screwdriver to short the G70 pad and remain the short status 3 Power on the system until POST is completed Then you can release the tweezers or screwdriver The BIOS password should be cleared after these steps 6 Chapter 1 Your Acer Notebook tour After knowing your computer features let us show you around your new TravelMate computer Aspire 3640 front View Chapter 1 TravelMate 2440 front view Display screen Also called LCD liquid crystal display displays computer output Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components Keyboard For entering data into your computer 4 Touchpad Touch sensitive p
18. Qj Advanced Settings allows you to achieve gain control implement image mirror select image enhancements and anti flicker settings and turn on off the camera indicator Zoom Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on or off Capturing photos or videos To capture a photo or a video clip rotate the Acer OrbiCam to get the desired angle then click the Take a Picture or Record a Video button The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo video clip NOTE By default all photos and videos are saved in the My Pictures and My Videos folder Using the Acer OrbiCam as webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger IM application To use the Acer OrbiCam as a webcam open the service then select the video webcam feature You can now broadcast from your location to an IM partner anywhere in the world Chapter 1 31 Using the System Utilities NOTE The system utilities work under Microsoft Windows XP only Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check b
19. System board Modem Related Symptoms Internal modem does not work correctly Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 88 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Chapter 4 87 Undetermined Problems 88 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 73 1 Power off the computer 2 Visually check them for
20. Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not go Power System Check page 73 on or stay on POST does not complete No beep or error Power On Self Test POST Error Message on codes are indicated page 76 Undetermined Problems on page 88 POST detects an error and displayed messages Error Message List on page 77 on screen Other symptoms i e LCD display problems or Power On Self Test POST Error Message on others page 76 Symptoms cannot be re created intermittent Use the customer reported symptoms and go to problems Power On Self Test POST Error Message on page 76 Intermittent Problems on page 87 Undetermined Problems on page 88 Chapter 4 71 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have mo
21. check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Q Check the Power Adapter page 74 0 Check the Battery Pack on page 75 Chapter 4 73 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure x Pin 1 19 to 20 5V d ET Pin 2 OV Ground 1 If the voltage is not correct replace the power adapter 2 the voltage is within the range do the following Replace the System board problem is not corrected see Undetermined Problems on page 88 Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 75 74 4 Check the Battery Pack To check the battery pack do the following From Software 1 Check out the Power Management in control Panel 2 In Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on rec
22. indicators on the upper right above the keyboard and four on the front panel Aspire 3640 TravelMate 2420 The power battery and wireless communication status indicators are visible even when the LCD display is closed 12 Chapter 1 lock Lights when Cap Lock is activated Lights when Num Lock is activated HDD Indicates when the hard disc or optical drive is active Wireless LAN Indicates the status of wireless LAN communication Battery Lights up when the battery is being charged Lights up when the computer is on Bluetooth Indicates the status of Bluetooth communication NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Easy Launch Buttons Located above the keyboard are four buttons These buttons are called easy launch buttons They are mail Web browser Empowering Key e and one user programmable button Press to run the Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager Aspire 3640 Chapter 1 13 TravelMate 2440 Acer Empowering Technology user programmable Internet browser user programmable Email application user programmable Touchpad Basics The following teaches you how to use the touchpad Aspire 3640 14
23. 0 O N gt 10 11 12 get r lt r2 HT ae E HN U53 051 057 049 USB3 USB1 CRT1 MDC 1 TRING1 CDROM1 CPU socket North bridge ATI RC410ME South bridge SB460 Audio Codec ALC883 BIOS ROM MX29LV800 USB connector USB connectors External VGA display Modem board connector Modem board cable connector ODD connector 13 14 15 16 17 18 19 20 21 23 MINI DM1 DM2 HDD1 LIN1 MIC2 LOUT1 RTC1 FAN1 RJ1 BAT1 Wireless LAN Card Slot DIMM Slot1 DIMM Slot2 HDD connector Line in Jack Headphones Speakers Line Out Jack Line in Jack RTC battery System fan connector RJ11 and RJ45 ports System battery module connector Chapter 5 Jumper Settings Clear BIOS Password Procedures 1 Remove the DIMM cover and the lower DDR2 memory module then find out the G70 position on the main board Please just the lower DDR2 memory module you will need the upper DDR2 memory module to boot up the system x ww 2 IJ NIE 1 1 2 Use tweezers or a screwdriver to short the G70 pad and remain the short status 3 Power on the system until POST is completed Then you can release the tweezers or screwdriver The BIOS password should be cleared after these steps Chapter 5 91 92 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in globa
24. 2V1 004 98 Chapter 6 ap He JT r ree HTS541260H9AT00 HTS421280H9AT OO D HDD 80G SEAGATE ST980829A KH 08001 013 D HTS421210H9AT00 HDD 100G SATA SAMSUNG KH 1000B 001 1 CPU HEATSINK W SCREW W O FAN 34 TB2V1 001 Heatsink Keyboard KEYBOARD 89KEY DARFON NSK SWISS KB A2707 011 KEYBOARD 88KEY DARFON NSK KB A2707 002 H30M02 TAIWAN CHINESE KEYBOARD 88KEY DARFON NSK KB A2707 004 THAI Chapter 6 89 DARFON 2707 012 KEYBOARD 88 DARFON 2707 013 ARABIA KEYBOARD 89KEY DARFON 2707 016 CZECH 89 DARFON 2707 019 H3M0D DANISH KEYBOARD 89KEY NSK H30MOE KB A2707 009 DARFON ITALY KEYBOARD 89KEY DARFON NSK KB A2707 010 H3MOF FRENCH KEYBOARD 89KEY DARFON NSK KB A2707 008 GERMAN KEYBOARD 88KEY DARFON NSK KB A2707 024 H3MOH HB KEYBOARD 88KEY DARFON NSK KB A2707 023 H3MOL GK KEYBOARD 89KEY DARFON NSK 2707 021 KEYBOARD 89 DARFON 2707 018 NORWEGIAN KEYBOARD 89 DARFON 2707 017 KEYBOARD 88 DARFON 2707 025 RUSSIAN KEYBOARD 89KEY DARFON 2707 003 5 5 89 DARFON 2707 020 TURKISH
25. 3 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function 54 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disa
26. 56 64 MB WDC WDG600UE 22HCT0 55 89 GB PHILIPS DVD RW SDVDS8441 Disabled Enabled Acer ePerformance Management Acer Management is system optimization tool that boosts the performance of your Acer notebook It provides and express optimization method to release unused memory and disk space quickly The user can also enable advanced options for full control over the following option Memory optimization releases unused memory and check usage Disk optimization removes unneeded items and files Speed optimization improves the usability and performance of your Windows XP system Chapter 1 27 Advanced Optimization Options L2 Express or Acer OrbiCam The Acer OrbiCam is a 1 3 megapixel CMOS camera appropriately mounted on the top of the LCD panel The camera s 225 degree ergonomic rotation allows you to capture high resolution photos or videos up front or at the back of the LCD panel The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service Getting to know your Acer OrbiCam 28 Chapter 1 Rubber selected models only Rotating the Acer Orbicam The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle Refer to the ilustrations below For your conv
27. Aspire 3640 TravelMate 2440 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 3640 TravelMate 2440 service guide 2006 05 12 Chapter 1 Add CPU Fan True Value Table at page 34 Copyright Copyright 2006 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registe
28. FON NSK KB T5007 014 AEK1A BELGIUM KEYBOARD 89KEY DARFON NSK KB T5007 005 AEK1B BR KEYBOARD DARFON NSK N7082 KB T5007 001 US INTERNATIONAL KEYBOARD 89KEY DARFON NSK KB T5007 026 AEK1F SV LCD Module LCD MODULE CCD 14 1 WXGA 6M ADKV1 021 Aspire GLARE W ANTENNA LCD MODULE 14 1 WXGA NONE 6M ADKV1 011 Aspire GLARE W ANTENNA 6M TCZV1 011 TravelMate 6M TCZV1 012 TravelMate INVERTER BOARD DARFON 19 TCBV1 001 VK 21189 402 INVERTER BOARD 15 4 FOXCONN 19 A46V1 003 T621240 00 INVERTER BOARD 15 4 YEC YNV 19 TB2V1 001 WO02 Chapter 101 WIRELESS LEFT RIGHT 25 TCZV1 001 LCD INVERTER CABLE 14 1 WXGA 50 TCZV1 004 LCD BRACKET RIGHT Note Right bracket is the upper one 33 TB1V1 003 LCD BRACKET LEFT Note Left bracket is the lower one 33 TB1V1 004 LCD PANEL 14 1 W HINGE 60 AA6V1 004 Aspire 60 TB2V1 004 TravelMate 60 TCZV1 005 TravelMate LCD BEZEL 14 1 W LOGO 60 TB2V1 005 HINGE PACK LEFT RIGHT 6K TB2V1 001 LCD 14 1 WXGA AU B141EWO1 V 1 LK 14105 013 NONE GLARE LCD 14 WXGA SAMSUNG LK 14106 004 LTN141W1 L01 NONE GLARE LCD 14 1 WXGA LG LP141WX1 LK 14108 002 11 02 NONE GLARE LCD 14 1 WXGA QDI QD14TL01 03 LK 14109 004 NONE GLARE 420G LCD 14 WXGA CMO N14111 L02 LK 1410D 004 NONE GLARE LCD MODULE 14 1 WXGA GLARE 6M TB2V1 012 W ANTENNA INVERTER BOARD 15 4 FOXCONN 19 A46V1 003 T621240 00 WIRELESS ANTENNA LEFT RIGHT 25 TB2V1 001
29. G FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents Chapter1 System Specifications 1 COMINGS a5 4 1 System Block Diagram 3 4 MOD WIG TCI HP a 4 Zl T dh ando apa amb dead d ashata cL S pl Su us 5 Your Acer Notebook tour T Aspire 3640 ATONE VICW a 7 TravelMate 2440 front view 8 Closed Eronb VIEW se 9 10 RIONE VIO WS Sa Mer at ole ede sol 10 Ie ar Oel quic utet duse RI E EL is ditta ed gus ion 11 BOOM PaNGI ud diremit pudet pibe quado deb doses a 11 lH GC EMT 12 BUWONS 455 d ero aac ee 13 Touchpad BdsleS d asa ct
30. HPAD BRACKET 33 TCZV1 001 UPPER CASE TRAVELMATE 60 TCZV1 002 Combo Module 96 Chapter 6 UPPER CASE ASPIRE 60 ADKV 1 002 MODULE 24 6M TB2V1 001 OPTICAL FIX HOLDER BRACKET 33 TB2V1 002 OPTICAL RAIL HOLDER 33 TB2V1 003 OPTICAL BEZEL GBASE FOR 42 TB2V1 003 COMBO COMBO MODULE 24X HLDS GCC KO 0240A 005 4244N LF 1 00AB W O BEZEL COMBO MODULE 24X LITEON SOSC 2485K W O BEZEL KO 02409 015 CPU Processor CPU CEL M370 1 5GMHZ INTEL KC NV001 370 DVD RW MODULE 8X 6M TB2V1 002 DVD Module Chapter 6 OPTICAL FIX HOLDER BRACKET 33 TB2V1 002 OPTICAL RAIL HOLDER 33 TB2V1 003 OPTICAL BEZEL GBASE FOR DUAL 42 TB2V1 003 42 TB2V1 004 TM DVD RW DRIVE 8X S MUTI HLDS KU 0080D 017 GSA 4082N W O BEZEL DVD RW DRIVE 8X DUAL LITEON KU 00804 012 SOSW 833S W O BEZEL DUAL PIO DVR K16RA AG1 NOBZ KU 00805 019 LF F DUAL PAN UJ 850 AG1 NOBZL LF KU 00807 022 DUAL HLD GWA 4082N MORAR KU 0080D 019 GCP03 5 PAN UJ 850 AG1 NOBZLLF KU 00807 025 FAN SUNON AG1 23 TB2V1 003 Fan HDD Hard Disk Drive HDD MODULE 40G TBD ASSY HDD BRACKET AG1 33 TB2V1 004 HDD 40GB ST9402112A KH 04001 014 HDD 40GB TOSHIBA MK4025GAS KH 04004 005 HDD 40GB HGST KH 04007 013 HTS421240H9AT00 HDD 40GB WD WD400UE 22HCT0 KH 04008 025 HDD 40GB SAMSUNG M40MP0402H KH 0400B 003 HDD MODULE 60G TBD ASSY HDD BRACKET AG1 33 TB
31. USB Wireless Module 802 11b g optional device Hard Disk Drive Interface Vendor amp WD WD400UE 22HCTO WD WD600UE 22HCTO SEAGATE ST98823A Model Name samsung MP0804H WD WD800UE 22HCTO Capacity MB 40000 60000 80000 Bytes per 512 512 512 sector Data heads 2 3 4 for Samsung WD 3 for Seagate Drive Format Spindle speed 4200 RPM 5400 RPM 5400 RPM RPM Performance Specifications ATA ATAPI 6 ATA 6 ATA ATAPI 6 ATA 6 ATA ATA 6 ATA 6 Max media 372 350 350 transfer rate disk buffer Mbytes s Data transfer 100 MB Sec 100 MB Sec 100 MB Sec rate Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 host buffer Mbytes s Chapter 1 Disk Drive Interface DC Power Requirements Voltage 5V DC 5 tolerance Combo Drive Interface Vendor amp model name Performance Specification Transfer rate KB sec Buffer Memory Applicable disc format Loading mechanism Power Requirement Input Voltage DVD Super Multi Interface Vendor amp model name Chapter 1 5V DC 5 5V DC 5 HLDS GCC 4244N Philips SCB5265 Panasonic UJDA770 With CD Diskette With DVD Diskette Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec 2MB Enhanced IDE ATAPI compatible For HDLS GCC 4244N 1 Reads and writes data in each CD ROM CD ROMXA CD I FMV Video CD and CD EXTRA 2 Reads data in Photo CD Single and multi session 3 Reads and writes standa
32. VGA BIOS CD ROM bootable IEEE 1394 WFM 2 0 BIOS password control Set by setup manual Second Level Cache Cache scheme control Fixed in write back System Memory Supports maximum memory size 2GB by two 1024MB SO DIMM module 34 Chapter 1 System Memory Supports DIMM type Supports DIMM Speed Supports DIMM voltage DDR 2 Synchronous DRAM 533 677 MHz 1 8V and 0 9V 200 pin soDIMM You can install memory modules in any combinations as long as they match the above specifications Supports DIMM package Memory module combinations Memory Combinations 256MB 256MB 256MB 512MB NOTE Above table lists some system memory configurations You may combine DIMMSs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed LAN Interface Realtek 8110CL 10 100Mbps RJ45 Supports LAN protocol LAN connector type LAN connector location Right side Features Integrated 10 100 BASE T transceiver Wake on LAN support compliant with ACPI 2 0 PCI v2 2 Chapter 1 35 36 Modem Interface Modem connector type RJ11 Modem connector location Right side Bluetooth Interface There is NO Bluetooth interface for this model Chipset There is NO Bluetooth interface for this model Data throughput 723 bps full speed data rate Protocol Bluetooth 1 1 Upgradeable to Bluetooth 1 2 when SIG specification is ratified Connector type Mini
33. W 86 9A352 4R0 SCREW M2 5 4L NYLOCK BLACK 86 9A353 4R0 ZN C SOWWISSWAERN anaes Microphone 04 Chapter Screws Chapter 105 106 Chapter
34. ain unit 12 Tear off the tapes fastening the wireless antenna cable 13 Pull the antenna set from the main unit 14 Disconnect the LCD cable 15 Turn over the notebook then remove two screws fastening the LCD module 62 Chapter 3 16 Remove two screws fastening the LCD hinges 17 Then detach the LCD module from the main unit Chapter 3 63 Disassembling the Unit Separate the Unit the Upper the Lower Assembly 1 Disconnect the touchpad cable and the LED FFC from the main board 2 Remove the 15 screws on the bottom as shown 3 Detach the upper case assembly from the lower case assembly caretully Disassembling the Lower Case Assembly 4 Turn over the lower case assembly to the bottom side then disconnect the fan cable 5 Turn over the lower case assemlby to the fron side then detach the bluetooth module 6 Disconnect the Bluetooth cable from the main board 7 Disconnect the Bluetooth cable from the Bluetooth module as shown 8 Disconnect the speaker set cable from the main board 9 Remove the four screws fastening the main board to the lower case 10 Detach the main board from the lower case carefully 64 Chapter 3 11 Remove the two screws holding the speaker set 12 Take out the speaker set from the lower case 13 Remove the three screws fastening the system fan 14 Detach the fan from the lower case k X 15 Disc
35. anufacturer s recommended value MONE 5inale Double verticals LH Triple primary at left HrITriple primary st right Aouad Options Extend About Exil J Launch Manager JA Launch Manager Eaton E3 E Mail Menager J asa Erewsar L Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start gt All Programs gt Launch Manager to start the application Chapter 1 33 Hardware Specifications Configurations Processor CPU type Intel Celeron M Processor 410 420 430 1MB L2 cache 1 46 1 60 1 73 GHz 533 MHz FSB or higher CPU package Intel socketable 478pin Micro BGA CPU core voltage 0 944 1 3V CPU Fan True Value Table NOTE Stage 1 4 is normal situation Stage 5 is protection while the CPU is at extremely high temperature or at critical situation DTS refers to the CPU s temperature and Local means the temperature of the IC on the main board BIOS BIOS package 32 pin PLCC Supported protocols ACPI 2 0 3 0 compliance PC Card 95 SM BIOS 2 3 IEEE1284 ECP EPP PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and mouse USB 2 0
36. battery lock 2 Slide the battery latch then remove the battery Chapter 3 59 Removing the Wireless LAN HDD Module the Memory the ODD Module and the LCD Module Removing the Memory and the HDD Module 1 Remove the five screws fastening the DIMM cover 2 Detach the DIMM cover carefully Pop out the memory carefully Disconnect wireless main and auxiliary antenna from the wireless LAN card Pop out the wireless LAN card and remove 6 Remove the three screwss fastening the HDD cover 7 Detach the HDD cover from the main unit 8 Remove the four screws fastening the HDD module 9 Then detach the HDD module carefully 60 Chapter 3 Removing the ODD Module 1 First remove the screw fastening the ODD module as shown 2 Push the ODD module outwards then remove it Removing the LCD Module 1 Detach the middle cover from the main uiit carefully 2 Disconnect the launch board FFC from the launch board 3 Remove the middle cover with launch board and microphone from the main unit 4 Disconnect the microphone cable from the launch board Chapter 3 61 5 Take out the microphone from the middle cover 6 Remove the two screws fastening the launch board T Then remove the launch board from the middle cover 8 Remove the screw holding the keyboard 9 Turn over the keyboard as shown 10 Disconnect the keyboard cable 11 Remove the keyboard from the m
37. damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices 0 Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module Qj PC Cards Power on the computer D OLD L L Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU DX OO s If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly Chapter 4 Jumper and Connector Locations Chapter 5 Top View TO OQ N gt Chapter 5 AF 039 034 U29 U17 MIC1 LCD1 CVR1 Sy m 1 t n e 7 29 vr var LAN controller RTL8100CL PCMCIA controller ENE CB1410 Clock generator 5951413 KBC ENE3910 Microphone cable connector LCD cable connector LID switch 8 9 10 11 12 13 14 KB1 LED TPAD WLBTN1 BTBTN1 SPKR1 BT1 HIHI Keyboard LED FFC connector Touch pad FFC connector Wireless LAN launch button Bluetooth launch button Speaker cable connector Bluetooth module cable connector 89 Bottom View NOTE This engineering sample The image above not exactly same as the real board you 9
38. ds battery power via versatile usage profiles Acer ePresentation Management connects to a projector and adjusts display settings conveniently Acer eLock Management limits access to external storage media Acer eRecovery Management backs up and recovers data flexibly reliably and completely Acer eSettings Management accesses system information and adjusts settings easily Acer ePerformance Management improves system performance by optimizing disk space memory and registry settings 006660 For information press the lt e gt key to launch the Empowering Technology menu then click on the appropriate utility and select the Help or Tutorial function Empowering Technology password Before using Acer eLock Management and Acer eRecovery Management you must initalize the Empowering Technology password Right click on the Empowering Technology toolbard and select Password Setup to do so If you do not initialize the Empowering Technology password you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time Acer ePower Vanagement B Acer ePower Management features a straightforward user interface To launch it select Acer ePower Management from the Empowering Technology interface AC Mode Adapter mode The default setting is Maximum Performance You can adjust CPU speed LCD brightness and other settings or click on buttons to turn the following functions on
39. e 14 Using the Keyboard 17 Lock Keys and embedded numeric keypad 17 WINGOWS ING VS t uai dee aM 18 PIOUS 18 Special cioe d beluis meh Dex 20 Acer Empowering Technology 21 Empowering Technology password 21 Acer ePower Management 21 Acer ePresentation Management 23 Acer eLock Management 24 Acer eRecovery Management 25 Acer eSettings Management 26 Acer ePerformance Management 2f Us ees RU Grote BOR Rei C HP at da eris 28 Using the System Utilities 32 Acer GridVista dual display compatible 32 Launch 33 Hardware Specifications and Configurations 34 Chapter2 System Utilities 43 BIOS Setup UII s srania de tena at daos oe dico a Snes bed bse aoe 43 Navigating the BIOS Utility 44 l OI Oi PII RETE 45 46 SOCUL
40. el assembly 8 Disconnect digital camera to LCD cable as shown 9 Remove the two screws fastening the CCD 10 Take out the CCD from the CCD bezel 11 Then remove the CCD hinge from the CCD bezel 12 Slide the CCD latch to the right to remove the CCD latch NOTE The edges of the CCD latch is very fragile please practice this step very carefully 68 Chapter 3 13 Take out the LCD assembly from the LCD panel 14 Disconnect the LCD cable from the LCD 15 Tear off the tape fastening the LCD cable and detach the LCD cable from the LCD 16 Remove the two screws holding the wireless antenna set to the LCD panel 17 Take out the wireless antenna set from the LCD panel 18 Remove the two screws holding the LCD hinges then remove the hinges 19 Remove the four screws fastening the LCD right bracket 20 Remove the right bracket from the LCD 21 Remove the four screws fastening the LCD left bracket 22 Remove the left bracket from the LCD Chapter 3 69 70 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1 Remove the four screws fastening the HDD bracket 2 Remove the HDD bracket Disassembling the ODD Module 1 Remove the two screws holding the ODD fix holder bracket 2 Then remove the ODD fix holder bracket 3 Reove the two screws fastening the ODD rail bracket then remove the rail bracket Chapter 3 71 72 3 Troubleshooting
41. enience the camera snaps 45 degrees to match the position of your face in front or at the back of the LCD panel NOTE Do not rotate the camera clockwise to prevent damage to the device Launching the Acer OrbiCam To launch the Acer OrbiCam double click on the Acer OrbiCam icon on the screen OR Click Start gt All programs gt Acer gt Acer OrbiCam The Acer OrbiCam capture windows window appears Changing the Acer OrbiCam settings Resolution To change the capture resolution click the displayed resolution at the bottom right corner of the capture window then select the desired resolution Options Chapter 1 29 Click Options to display the Window Preview and Folder tabs Use the options to change the capture window size preview settings and the folder for captured photos or videos Camera Settings Basic settings Click the Camera Settings icon on the bottom right corner of the capture display then select Camera Settings from the pop up menu You can adjust the Video Audio and Zoom Face tracking options from this window Capture settings From the Camera Settings window click the Driver Settings button The Properties window will appear Deme Being Advanced acre ace Wale Contact Ehapi Vasa balance Chapter 1 30 0 Device Settings allows you to change the camera brightness contrast hue saturation sharpness etc
42. erial number of devices installed on secondary IDE master This field displays the manufacturer of this system This will be visible only when an internal LAN device is presenting UUID 32bytes 45 Main The Main screen displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters Information Main Security Exit Item Specific Help 19 03 49 System Date 05 11 2006 Tab Shift Tab or Enter selects field System Memory 640 KB Shows system base mem Extended Memory 510 MB Shows extended memory size Video Memory 64 128MB VGA memory size Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled 1 F5 F6 5 c2 Enter NOTE The screen above is for your reference only Actual values may differ 46 Chapter 2 table below describes the parameters this screen Settings boldface default and suggested parameter settings System Time Sets the system time The hours are displayed Format HH MM SS with 24 hour format hour minute second System Time System Date Sets the system date Format MM DD YYYY month day year System Date System Memory This field reports the memory size of the system Memory size is fixed to 640MB Extended Memory This field reports the memory size of the extended memory i
43. ernal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer Q Numeric keypad External keyboard Chapter 4 any of these devices do not work reconnect the cable connector and repeat the failing operation Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 2 3 4 Boot from the diagnostics diskette and start the doagmpstotics program please refer to main board Go to the diagnostic memory in the test items Press F2 in the test items Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 2 3 Remove battery pack Connect the power adapter and check that power is supplied Disconnect the power adapter and install the charged battery pack then
44. g LCD Inverter AC Adaptor Input rating 90V AC to 264V AC 47Hz to 63Hz Maximum input AC current Maximum input AC current AC current E E TA Inrush current M E 15VAC System Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system Chapter 1 41 42 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press to enter setup The default parameter of F12 Boot Menu i
45. hapter 4 Power Related Symptoms Battery can t be charged See Check the Battery Pack on page 75 Battery pack System board PCMCIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from Enter BIOS Setup Utility to execute Load Default Settings then actual size reboot system DIMM System board Speaker Related Symptoms In Windows multimedia programs no sound Audio driver comes from the computer Speaker System board Internal speakers make noise or emit no sound Speaker System board Power Management Related Symptoms The system will not enter hibernation See Save to Disk S4 on page 41 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode Press F4 and see if the computer enters hibernation mode four short beeps every minute Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after See Save to Disk S4 on page 41 closing the LCD LCD cover switch System board The system doesn t resume from hibernation Save to Disk S4 page 41 mode Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode Save to Disk S4 o
46. harging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Chapter 4 75 Power On Self Test POST Error Message 76 POST error message index lists the error message their possible causes The
47. ic keypaq The keyboard has three lock keys which you can toggle on and off Aspire 3640 TravelMate 2440 nuu fae 8 9 o E EDS Caps Lock LLLITTIIE Sd S LLIIITTII 3 IT E D 1 2 Caps Lock When Caps Lock is on all alphabetic characters typed Num lock When Num Lock is on the embedded keypad is in lt Fn gt lt F11 gt mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock When Scroll Lock is on the screen moves one line up lt Fn gt lt F12 gt or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on embedded numbers in a normal keypad manner Cursor control keys on Hold Shift while using Hold Fn while using embedded keypad cursor control keys cursor control keys Chapter 1 17 Main keyboard keys Hold lt Fn gt while typing Type the letters in a normal letters on embedded manner keypad Windows Ke
48. it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 Information Information CPU CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name ATAPI Serial Number System BIOS Ver VGA BIOS Ver KBC Ver Serial Number Asset Tag Number Produce Name Manufacturer Name UUID Security Boot Exit Intel R Celeron 1 60 GHz 1600MHz ST96812A PM PIONEER DVD RW DVR K16RA None None V0 05 1227 01 00 XXXXXXXXXXXXXXXXXXXXXX N A Aspire 3640 TravelMate 2440 Acer XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX NOTE The system information is subject to different models CPU Type IDE1 Model Name IDE1 Serial Number IDE2I Model Name IDE2 Serial Number VGA BIOS Ver Asset Tag Number Product Name Manufacturer Name UUID Number Chapter 2 This field shows the CPU type and speed of the system This field shows the model name of HDD installed on primary IDE master This field displays the serial number of HDD installed on primary IDE master This field displays the mofel name of devices installed on secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system This field shows the s
49. l configurations of Aspire 3640 TravelMate 2440 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 93 Aspire 3640 TravelMate 2440 Exploded Diagram Aspire 3640 TravelMate 2440 FRU List Adapter ADAPTER 65W DELTA SADP 65KB AP 06501 007 DBE ADAPTER 65W LITEON PA 1650 AP 06503 011 02WR ADAPTER 65W LISHIN SLS0335A19A54LF AP 06506 003 Battery BATTERY PACK LI 6CELL 2 0MAH BT 00603 014 SANYO BATTERY PACK LI 6CELL 2 0MAH BT 00604 006 SONY BATTERY PACK LI 6CELL 2 0MAH BT 00605 002 PANASONIC BATTERY PACK LI 6CELL 2 4MAH BT 00603 012 SANYO BATTERY PACK LI 6CELL 2 4MAH BT 00604 005 SONY BATTERY PACK LI 6CELL 2 4MAH
50. ment Device Name Read Only Unlocked _ 1 Removable Storage Devices 9 v Optical Drive Devices amp C E Floppy Drive Devices e laa Network Drives Printers 6 Bluetooth amp 9 Infrared Serial Ports C f Parallel Ports C Any Devices A Authorization Settings acer Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer The Acer eRecovery Management utility occupies space in a hidden partition on your system s HDD User created backups are stored on D drive Acer eRecovery Management provides you with Password protection Recovery of applications and drivers Image data backup Backup to HDD set recovery point Backup to CD DVD Image data recovery tools 0 Recover from a hidden partition factory defaults 0 Recover from the HDD most recent user defined recovery point Q Recover from CD DVD Chapter 1 25 Acer eRecovery Management xj User Backup History Size Type Total for MB Available HDD space 25 9 GB wr Notify me if the change from last incremental backup is mare than roy Backup Burn Disk QD Restore For more information please refer to Ace
51. most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 88 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 Index of Error Messages Error Code List Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error 00 _____ Error at xxxxoooocxxxxh R xxxxh W xxxxh on CO Incorrect password is specified No error code Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show No error code Thermal c
52. n page 41 after opening the LCD LCD cover switch System board Chapter 4 85 86 Power Management Related Symptoms Battery fuel gauge in Windows doesn t go higher battery pack and let it cool for 2 hours than 90 Refresh battery continue use battery until power off then charge battery Battery pack System board System hangs intermittently Reconnect hard disk CD ROM drives Hard disk connection board System board Peripheral Related Symptoms System configuration does not match the Enter BIOS Setup Utility to execute Load Default Settings then installed devices reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard System board Touchpad does not work Reconnect touchpad cable Touchpad board
53. n the system Extended Memory size Total memory size 1MB VGA Memory Shows the VGA memory size VGA Memory size 64 128MB Quiet Boot Determines if Customer Logo will be displayedor Option Enabled or Disabled not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Power on display Auto During power process the system will Option Auto or Both detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network Boot Enables disables the system boot from LAN Option Enabled or Disabled remote server F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables 020 Recovery function The Option Enabled or Disabled function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 47
54. ngton compatible computer security lock 2 Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access Lights up when the optical drive is active indicator 4 Optical drive eject Ejects the optical disk from the drive button 5 Emergency eject hole the optical drive tray when the computer is turned off Right View n PC Card slot Accepts on ll PC Card on Type Card PC Card slot eject Ejects the PC Card from the slot button 3 Three USB 2 0 ports Connect to USB 2 0 devices e g USB r mouse USB camera 4 Ventilation slots Enable the computer to stay cool even after prolong use Modem RJ 11 Connects to a phone line 10 Chapter 1 Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based network Rear Panel DC in jack Connects to an AC adapter External display Connects to a display device e g VGA external monitor LCD projector Bottom Panel Ln Battery lock Locks the battery in position 2 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan Chapter 1 11 3 Hard disk bay Houses the computer s hard disk secured with screws Memory compartment Houses the computer s main memory Battery release latch Release the battery for removal Battery bay Houses the computer s battery pack Indicators The computer has four easy to read status
55. nts defined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password you forget your password you may have to return your notebook computer to your dealer to reset it Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the 7 keys to highlight the Set Supervisor Password parameter and press the key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the Screen 3 Press After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press fq to save the changes and exit the BIOS Setup Utility Chapter 2 49 Removing Password Follow these steps 1 Use the 7 and keys to highlight the Set Supervisor Password parameter and press the key The Set Pa
56. off Wireless LAN Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are four pre defined profiles Entertainment Presentation Word Processing and Battery Life You can also define up to three of your own To create new power profile 1 Change power settings as desired Click Save as to save to a new power profile Name the newly created profile Select whether this profile is for Adapter or Battery mode then click OK um om m The new profile will appear in the profile list Battery status For real time battery life estimates based on current usage referto the panel on the lower left hand side of the window Chapter 1 21 22 Empowering Technology aT 96 Never Never 5 Hours 6 Hours For additional options click Settings to Set alarms Re load factory defaults View information about Acer Management Select what actions will be taken when the cover is closed or the power button is pressed Chapter 1 Empowering Technology Acer ePresentation Management Acer ePresentation Management lets you project your computer s display to an external device or project using the hot key Fn 5 auto detection hardware is implemented in the system your system display will be automatically switched out when an external display is connected to the system Chapter 1 23
57. ointing device which functions like a computer mouse Click buttons left The left and right buttons function like the center and right left and right mouse buttons the center button serves as a 4 way scroll button Palmrest Comfortable support area for our hands when you use the computer G f Power button Turns the computer and Easy launch Buttons Buttons for launching frequently used programs 10 Built in camera 310 000 pixel web camera for video communication 8 Chapter 1 Closed Front View Speakers Left and right speakers deliver stereo audio output 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 3 Bluetooth Press to enable disable Bluetooth function communication button Lights to indicate the status of Bluetooth indicator communications 4 Wireless Press to enable disable Wireless function communication button Lights to indicate the status of wireless Q indicator LAN communications 5 Line in jack Accepts audio line in devices e g audio CD player stereo walkman jack Accepts input external microphones E 7 7 Headphones Connects to audio line out devices e g speakers line out jack speakers headphones 2 with S PDIF support SPDIF Battery indicator Indicates the computer s battery status EU Power indicator Indicates the computer s power status Chapter 1 Left View 1 Kensington lock slot Connects to a Kensi
58. onnect the battery cable then detach battery 16 Disconnect the launch board FFC from the main board 17 Disconnect the modem cable from the main board 18 Disconnect the modem board from the main board 19 Disconnect the modem cable from the modem board as shown Chapter 3 65 20 Remove five screws fastening the heatsink 21 Remove the heatsink from the main board 22 Use flat headed screwdriver to release the CPU socket lock 23 Remove the CPU from the CPU socket carefully Disassembling the Upper Case Assembly 1 Remove the two screws fastening the LED board 2 The remove the LED board from the upper case assembly carefully 3 Disconnect the LED board FFC from the LED board 4 Disconnect the touchpad FFC then remove it 66 Chapter 3 5 Remove the four screws fastening the touchpad bracket 6 Remove the touchpad bracket with touchpad 7 Detach the touchpad from the touchpad bracke t Chapter 3 67 Disassembling the LCD Module with video camera 1 Remove the four screw caps as shown 2 Remove the four screws holding the LCD bezel 3 Then detach the LCD bezel from the LCD module 4 Remove the two screws fastening the LCD inverter 5 Take out the LCD inverter from the LCD cover then disconnect the LCD cable from the inverter 6 Remove the two screws holding the digital camera to the LCD panel 7 Detach the CCD panel from the CCD bez
59. ox Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process Display Properties Themes Desktop Screen Saver Appearance Settings Drag the monitor icons to match the physical arrangement of your monitors Display 2 Multiple Monitors OOOO OOO OOOOOOOK Screen resolution Color quality j Highest 32 bit v 1280 by 1024 pixels I A Extend Windows desktop onto this monitor Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start gt All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double verticle Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned indepently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is imple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop 32 Chapter 1 NOTE Please ensure that the resolution setting of the second monitor is set to the m
60. r Pro M and MS Sound compatible Communication Chapter 1 Acer Video Conference featuring Voice and Video over Internet Protocol VVoIP support via Acer OrbiCam M and optional Acer Bluetooth VoIP phone Q Acer OrbiCam integrated 310 000 pixel CMOS camera featuring 225 degree ergonomic rotation Acer PrimaLite M technology Q WLAN integrated Acer InviLink 802 11b g WI Fi CERTIFIED solution Acer SignalUp technology support J LAN Fast Ethernet Wake on LAN ready Modem 56K ITU V 92 modem with PTT approval Wake on ring ready I O Ports Card slot one Type 11 2 USB 2 0 ports External display VGA port Headphones speaker line out jack Microphone in jack External display VGA port Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter L BUE B E L Environment Temperature sy operating 5 C to 35 Non operating 20 C to 65 C 0 Humidity non condensing soperating 20 80 sNon operating 20 80 2 Chapter 1 System Block Diagram SYSTEM DC DC TPS51120 41 INPUTS OUTPUTS 5V 55 DCBATOUT 3D3V S5 SYSTEM DC DC TPS51124 42 OUTPUTS INPUTS DCBATOUT 1D8V S3 1D2V SO APL531230 3D3V S5 1D5V SO APL591 1D2V S3 1005 50 551100 1D8V S3 MAXIM CHARGER MAX8725 44 INPUTS OUTPUTS CHG PWR 18V 4 0 UP 5V 5 100mA DCBATOUT
61. r eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image to CD or DVD To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock Acer eSettings Management EN Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also Provides a simple graphical user interface for navigating Displays general system status and advanced monitoring for power users 26 Chapter 1 L Empowering Technology Manufacturer Product name Operating system Processor Chipset Wireless LAN card Ethernet card System Memory Video memory Hard drive 1 CD DVD 1 Serial part Infrared Parallel port System Information Options BIOS Passwords Os Acer eSettings Management MBandBIOS Value Acer inc TravelMate Microsoft Windows Home Edition Genuine Intel R CPU T2500 3 Intel 955XM 845GM PM GMS 9840GML Intel R PRO Wireless 3945486 Network Broadcom Metxtreme Gigabit Ethernet 2
62. rd CD DA 4 Reads and writes CD R discs conforming to Orange Book Part 2 5 Reads and writes CD RW discs conforming to Orange Book Part 3 6 Reads data in DVD ROM For Philips SB5265 Applicable DVD formats Read DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD R 3 95G DVD R 4 7G DVD RW DVD R DVD RW Multi Border DVD R DVD RW Multi session DVD R DVD RW and DVD RAM optional Applicable CD Formats Read CD CD DA CD ROM Mode 1 CD ROM XA Mode Mode 2 Form 1 and Mode 2 Form 2 CD i Ready Video CD MPEG 1 Karaoke CD Super Video CD Photo CD Enhanced CD CD Plus CD Extra i trax CD CD Text CD R CD RW Applicable CD Formats Write CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Video CD CD Text For Panasonic UJDA770 CD CD DA CD ROM CD R CD RW CD ROM XA Photo CD Multi session Video CD CD Extra CD CD text DVD DVD ROM DVD Video DVD RAM 2 6GB 4 7GB DVD R DVD RW ver 1 1 Supporting Multi Border DVD R DVD RW Supporting Multi Session Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release 5 5 Operating HLDS GMA 4082N PIONEER DVR K16RA 37 38 DVD Super Multi Interface Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 08Mbytes sec Max 11 08Mbytes sec for HLDS GMA 4082N Enhanced
63. re than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 72 Remove the external keyboard if the internal keyboard is to be tested If the int
64. red trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERIN
65. ritical High In this situation BIOS will shut down system not show message Error Message List Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 72 Shadow RAM Failed at offset nnnn BIOS ROM System board System RAM Failed at offset nnnn DIMM System board Extended RAM Failed at offset nnnn DIMM System board System battery is dead Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time then reboot system System CMOS checksum bad Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system time then reboot system System timer error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Chapter 4 77 Error Message List Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Previous boot incomplete Default configuration Run Load Default Settings in BIOS Setup Utility used RTC battery System board Memory size found by POST differed from Run Load Default Settings in BIOS Setup Utility CMOS DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page
66. s set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Information Security Boot Exit CPU Intel R Celeron 1 60 GHz CPU Speed 1600 2 HDD Model Name 5796812 PM HDD Serial Number PIONEER DVD RW DVR K16RA ATAPI Model Name None ATAPI Serial Number None System BIOS Ver 0 05 VGA BIOS Ver 1227 KBC Ver 01 00 Serial Number XXXXXXXXXXXXXXXXXXXXXX Asset Tag Number N A Produce Name Aspire 3640 TravelMate 2440 Manufacturer Name Acer UUID Chapter 2 43 Navigating the BIOS Utility There are six menu options Info Main System Devices Security Boot and Exit 44 Follow these instructions rp To choose a menu use the cursor left right keys 9 To choose a parameter use the cursor up down keys zJ 3 To change the value of a parameter press Jor amp A plus sign indicates the item has sub items Press to expand this item Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing 5 You can also press fo to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if
67. splay screen external monitor if connected and both Turns the display screen backlight off to save power Press any key to return Turns the internal touchpad on and Turns the speakers on and Increases the speaker volume Decreases the speaker volume Increases the screen brightness 19 Brightness down Decreases the screen brightness Special Key You can locate the Euro symbol and US dollar sign at the upper center and or bottom right of your keyboard To type Aspire 3640 TravelMate 2440 The Euro symbol 1 Open a text editor or word processor 2 Either directly press the Euro symbol at the bottom right of the keyboard or hold Alt Gr and then press the 5 symbol at the upper center of the keyboard The US dollar sign 1 Opena text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information 20 Chapter 1 Acer Empowering Technology Acer s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook It features the following handy utilities Acer ePower Management exten
68. ssembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chapter 3 55 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack 56 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order J 2 on bottom side K 2 on top side E 1 on upper case assemby E 12 on bottom side F 3 on bottom side 2 on rear side 86 9A353 3R0 2 Chapter 3 57 58 J 4 for 15 J 8 for 15 4 CD Bezel Screw List SCW HEX NYL I R 40 O 4 40 L5 5 34 00015 081 SCREW MACH WAFER M2 L4 NI 86 00059 220 PC Card slot x4 SCREW M3x4 86 9A524 4R0 Chapter 3 Removing the Battery Pack 1 Unlock the
69. ssword box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password 2 Type the current password in the Enter Current Password field and press Press twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press fd to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the 7 and keys to highlight the Set Supervisor Password parameter and press the key The Set Password box appears Set Supervisor Password Enter current password Enter Password Contirm New Password Type the current password in the Enter Current Password field and press Type password the Enter New Password field Retype the password in the Confirm New Password field 4 Press After setting the password the computer sets the User Password parameter to Set If desired you can enable the Password on boot parameter When you are done press fJ to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Natice Changes have been saved continue The password setting is complete after the user presses fq 50 Chapter 2 If the current password entered does not match the actual current password screen will show you the Se
70. t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly Power Related Symptoms Power shuts down during operation The system doesn t power on The system doesn t power off Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Reconnect the inverter board Inverter board System board Power source battery pack and power adapter See Power System Check on page 73 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 73 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 73 Hold and press the power switch for more than 4 seconds System board C
71. tup Warning setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password da nat match Re enter Password Chapter 2 51 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay Information Security Item Specific Help Floppy Devices Keys used to view or configure CD ROM DVD Drive devices Network Boot lt Enter gt to expands or collapses devices with a or lt F5 gt and lt F6 gt moves the device up or down 52 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Security Boot Item Specific Help Exit Disarding Changes Exit System Setup and save your changes to CMOS Load Setup Defaults Discard Changes Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 5
72. wer source battery pack and power adapter See Power System Check page 73 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board Ensure every connector is connected tightly and correctly System board Speaker System board 79 Phoenix BIOS Codes 03h Disable Non Maskable Interrupt NMI m 11h Load alternate registers with initial POST values 2 str cir rn warm Boat n Y i Ps Mastering devices _ m ti cach etre memory fad _ I O ResstProgammabie Cornale 2Eh 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 2Fh Enable cache before system BIOS shadow 30h 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus 80 Chapter 4 m CekvieoconfgursonapnsiCMOS m MHaePOlsanddedoee deo adapters in system _ mm maoo Sm O wm service Bh Display prompt Press F2 to enter SETUP sm Sp C a enea memory acess nes o 8h avec cache eaters _ m iio Mt Processor PIC pen able etre and PU 8h Seu System Management Mode SMN area __
73. ys The keyboard has two keys that perform Windows specific functions Windows key Pressed alone this key has the same effect as a clicking on the Windows Start button it launches the 25 Start menu It also be used with other keys to provide a variety of function Ry lt Tab gt Activates next taskbar button lt E gt Opens the My Computer window 85 lt F1 gt Opens Help and Support lt gt Opens the Files dialog box lt R gt Opens the Run dialog box Ay M Minimizes all windows Ry lt Shift gt M Undoes the minimize all windows action This key has the same effect as clicking the right Applicati mouse button it opens the application s context menu Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like sreen brightness volume output and the BIOS utility To activate hot keys press and hold the lt Fn gt key before pressing the other key in the hotkey combination Aspire 3640 TravelMate 2440 18 Chapter 1 Chapter 1 Acer eSetting Acer ePowerManagement Display toggle Touchpad toggle Speaker toggle Volume up Brightness up Displays help on hot keys Launches the Acer eSettings in Acer eManager Launches the Acer ePowerManagement in Acer eManager Puts the computer in Sleep mode Switches display output between the di

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