Microcom 466 Specifications
Contents
1. Printer Engagement Bracket Receiving Bracket with 3 with 3 slots and Release Lever engagement pins 3 3 ENGAGEMENT PROCEDURE 1 Align Printer Engagement Bracket on the stacker with Receiving Bracket on the i STACKER printer 2 Push stacker towards printer until Engagement Release Lever is firmly locked onto receiving pins 8 MODEL 160P STACKER Quick Reference Guide CHAPTER 4 MODEL 466P BASIC OPERATION 4 1 MEDIA LOADING DIAGRAM TOP OF FORM SENSOR PLEXIGLAS MEDIA HEAD LIFT KNOB STACKER ENGAGEMENT BRACKET MEDIA SUPPLY SHAFT CUTTER INTERNAL MEDIA GUIDE 4 2 MEDIA LOADING INSTRUCTIONS 1 Rotate HEAD LIFT KNOB counter clockwise Lift print head remove and discard remaining media 2 Load a new roll of media onto MEDIA SUPPLY SHAFT SEE DIAGRAM 3 Rotate INTERNAL MEDIA GUIDE GREEN outward and away from media path 4 Thread media through the printer according to the MEDIA LOADING DIAGRAM a Leading edge must be square b Leading edge of media must be placed on the highest point of the rubber drive roller Refer to positioning sticker near drive roller 5 Rotate INTERNAL ME2. 7 3 2 7 tisane 7 3 2 8 ENGAGEMENT RELEASE LEVER 8 3 2 9 PRINTER ENGAGEMENT 8 ENGAGEMENT tennis 8 MODEL 466P BASIC 9 MEDIA LOADING 9 MEDIA LOADING 9 MODEL 466P THERMAL PRINTER 10 4 3 1 TOP OF FORM SENSOR eh nate 10 4 3 2 HEAD LIFT KNOB ann nn Nan 10 4 3 3 PLEXIGLAS MEDIA GUID Ee 10 4 3 4 MEDIAS 10 4 3 5 CUTTER 10 4 3 6 STACKER ENGAGEMENT 11 4 3 7 INTERNAL MEDIA GUIDE sean A a es re da 11 4 3 8 MEDIA SUPPLY SHAFT isie ienie aenn aeaaaee ei 11 4 3 9 REMOVABLE MEDIA 4 444 24422 1 11 MODEL 466P FRONT PANEL OPERATION 13 BUTTON F UNGTIONALIT Yen nn ane annua 13 5 1 1 PAUSE RESUME BUTTON siessscsiccriesnieeniecninnraeuavesnteentecmeateen venues 13 5 1 2 TOF ERROR CLEAR BUTIONL ane tte tee 1
3. RMG REMOVABLE MEDIA GUIDE The Removable Media Guide has been provided to assist in the unlikely event of a Paper Jam This guide can be removed without tools to clear the media path between the cutter and print head on the printer CAUTION DO NOT OPERATE THE MODEL 466P WITHOUT THE REMOVABLE MEDIA GUIDE INSTALLED FAILURE TO DO SO WILL PRODUCE UNDESIRABLE PRINTING RESULTS AND POSSIBLE MEDIA JAMS MODEL 160P STACKER Quick Reference Guide 11 Model 466P Basic Operation Chapter 4 12 MODEL 160P STACKER Quick Reference Guide CHAPTER 5 MODEL 466P FRONT PANEL OPERATION Pause Resume TOF Error Clear Inactive Power L Error On Line Microcom 5 1 BUTTON FUNCTIONALITY 5 1 1 PAUSE RESUME BUTTON The Pause Resume button has two basic functions 1 If you press and hold the button during printing the printer will pause and send a message to the host gt PRINTER PAUSED lt To recover from a paused condition simply tap the Pause Resume button and the printer continues from where it left off 2 The Pause Resume button can also be used to recover from a gt STACKER ERROR lt condition This can only occur if the print head on the Model 466P has not been lifted during this error condition If the print head is lifted during a gt STACKER ERROR lt condition it is assumed that the media has been adjusted and a find Top of Form procedure must take plac
4. Model 160P Stacker Quick Reference Guide Model 160P Stacker amp Model 466P Thermal Printer MICROCOM CORPORATION 8220 Green Meadows Drive North Lewis Center Ohio 43035 740 548 6262 Fax 740 548 6556 Revised 8 31 00 RHF This page intentionally left blank TABLE OF CONTENTS CHAPTER 1 CHAPTER 2 CHAPTER 3 3 1 3 2 3 3 CHAPTER 4 4 1 4 2 4 3 5 5 1 5 2 MODEL 160P INTRODUC TION SRE ER R aA EA AA AS 1 FEATURES AND 3 SPECIAL FEATURES 28 nn ne gad 3 STACKING PERFORMANCE SE 4 ao no ns nan ae 3 INTERFACE COMMUNICATIONS is 3 PHYSICA 4 STACKER AND PRINTER FOOTPRINT 4 ENVIRONMENTAL 4 ele sea eeepc d s 4 OPTIONS 4 MODEL 160P STACKER BASIC OPERATION 5 STACKER COMPONENT DESCRIPTION 5 MODEL 160P STACKER OVERVIEW ie 6 3 2 1 ADJUSTABLE TOP OF STACK LEVER 6 3 2 2 REMOVABLE STACK 6 3 2 3 CARTIDGE BACKSTOP Rimini 6 3 2 4 CARTRIDGE REMOVAL PROCEDURE 6 3 2 5 SLIDING STACK WEIGHT catictietcadeteed acadved sn ane 7 3 2 6
5. Stacker Jam Sensor generated an error which stopped the printing process because there was no media fed into the stacker within two print cycles The Stacker Jam Sensor generated an error which stopped the printing process because a gap was not recognized between each tag Error Correction Procedure 18 Visually inspect the stacker to see if the Cartridge is full or if there is a Media Jam between the printer and the stacker STACKER FULL CONDITION 1 Raise Sliding Stack Weight to top a magnet will hold it in the top most position Carefully grasp the Cartridge handle and remove the stack of tags from the stacker 2 After emptying cartridge return it to it s operating position and lower the Sliding Stack Weight to the belts 3 Press either Pause Resume or TOF Error Clear to continue printing from where it left off in the printing process before the error condition STACKER JAM CONDITION 1 Push the Engagement Release Lever and pull stacker away from printer Remove any partially cut tags that may have fallen between stacker and printer 2 Visually inspect bottom of stack and remove any jammed tags Typically this will resolve the problem Engage stacker into printer and press either Pause Resume or TOF Error Clear front panel button to continue printing from where the printer left off in the printing process before the error condition 3 If there is no apparent
6. 2 3 SPECIAL FEATURES 3 belt configuration for accurate stacking Adjustable Stacker Full Sensor Adjusts from 1 5 high stack 200 007 tags to 9 high stack 1250 007 tags Stacker Jam Sensor The Model 160P Stacker will generate an error condition when the stacker does not see a tag within two print cycles at the beginning of a batch Stacker also generates an error condition if there is no gap sensor blocked continuously between any two tags Removable Stack Cartridge Magnetic Stack Rider Weight The weight will lock into place temporarily while the user is removing cartridge This feature allows for one hand cartridge removal Positive Stacker to Printer Engagement hooks to ensure both units remain locked during operation STACKING PERFORMANCE Stacks at 5 per second High Throughput prints and stacks approximately 90 1 91 long tags in one minute Stacks up to 1000 007 thick tags INTERFACE COMMUNICATIONS 9 pin female D Sub connector Connection for Model 466P Stacker Interface Cable ONLY MODEL 160P STACKER Quick Reference Guide 3 Features and Specifications Chapter 2 2 4 2 7 2 8 PHYSICAL Heavy duty painted exterior covers Rigid metal stacker mechanism Height 16 77 426 0mm Width 6 5 165 1mm Depth 9 228 6mm without engagement brackets 11 38 289 1mm with engagement brackets attached Weight 17 lbs 7 7kg STACKER AND PRINTER FOOTPRINT Width 11 279 4mm Dept
7. jam in the stacker lift the right side cover and raise the print head Remove remaining media between print head and cutter Tear off a clean edge on the media and reload into the printer following the Media Loading Instructions 4 Verify Internal Media Guide is down and lower right side cover 5 Press TOF Error Clear front panel button to continue printing from where the printer left off in the printing process before the error condition MODEL 160P STACKER Quick Reference Guide NOTES MODEL 160P STACKER Quick Reference Guide 19
8. print head Load new media per Media Loading Instructions 2 Lower print head and close right side panel 3 Press TOF Error Clear button The printer will perform a find Top of Form procedure reprint the last tag and continue to print from where the printing process left off before the error condition 16 MODEL 160P STACKER Quick Reference Guide Chapter 6 Troubleshooting Guide 6 2 5 gt VDD lt A gt OVER VDD lt message is returned from the Model 466P to the host when there is problem with the print head voltage Error Correction Procedures 1 Cycle Power on the Model 466P If the error persists printer requires maintenance 6 2 6 gt lt A gt PAPER lt message is returned from the Model 466P to the host when the printer fails to properly perform a find Top of Form procedure This usually occurs when the media is not correctly loaded under the print head Error Correction Procedure 1 Lift right side panel and raise print head 2 Reinstall media properly under print head Refer to positioning sticker near drive roller and Media Loading Instructions 3 Verify Internal Media Guide is down 4 Press TOF Error Clear button The printer will perform a find Top of Form procedure reprint the last tag if necessary and continue to print from where the printing process left off before the error condition if applicable 6 2 7 gt
9. 4 5 1 3 INACTIVE 14 STATUS LIGHT DEFINITIONS 14 5 2 1 POWER STATUS LIGHT in 14 STACKER Quick Reference Guide CHAPTER 6 6 1 6 2 5 2 2 ERROR STATUS LIGA Tarn e o ai 14 5 2 3 ON LINE STATUS 20 0 6400 14 TROUBLESHOOTING 2 04 4600 000 00 15 STATUS MESSAGES AA Ans Arial ales 15 ERROR CORRECTION 15 6 2 1 SOUT TEE EOS a 15 6 2 2 DATA ERRORS Suites 16 6 2 3 nee hein hina eet deta Se nn annee 16 6 2 4 SLOW SO GS Aa A NA ann io don 16 6 2 5 OVER VDS Sits Sn eats ends Waals Sac ray 17 6 2 6 anne 17 6 2 7 ui einen 17 6 2 8 R AL autant dan tac 17 6 2 9 17 6 2 10 gt 5 0000000 0 18 MODEL 160P STACKER Quick Reference Guide CHAPTER 1 INTRODUCTION The Model 160P is a Stacker designed to work in conjunction with the Model 466P Direct Thermal prin
10. DIA GUIDE GREEN down for printing 6 Lower print head and secure into locked position 7 Lower side cover 8 Push and release TOF Error Clear button on front panel to continue MODEL 160P STACKER Quick Reference Guide 9 Model 466P Basic Operation Chapter 4 4 3 4 3 1 4 3 2 4 3 3 4 3 4 4 3 5 10 MODEL 466P THERMAL PRINTER OVERVIEW TOP OF FORM SENSOR The Top of Form Sensor on the Model 466P is used to find the leading edge of the media when a new roll of media is loaded This sensor will ensure that the media is loaded properly and that the stacker will only receive the properly sized tags In the event that the media is not loaded correctly or there is a problem finding the leading edge the sensor will generate an error and stop the printer from processing the next tag SEE CHAPTER 6 TROUBLESHOOTING GUIDE FOR FURTHER INFORMATION ON RESOLVING TOP OF FORM PAPER JAM ERRORS During a power outage or when power is cycled on the Model 466P the printer will automatically perform a Find Top of Form procedure when power is reapplied The Model 466P also has a front panel button which allows the user to perform the Find Top of Form procedure The button is labeled TOF Error Clear SEE CHAPTER 5 MODEL 466P FRONT PANEL OPERATION FOR FURTHER DETAILS HEAD LIFT KNOB The Head Lift Knob is used to raise and lower the print head to ease media loading and ther
11. PRINTER PAUSED lt A gt PRINTER PAUSED lt message is returned from the Model 466P to the host when the printer is placed in pause mode The printer is put into this mode when the Pause Resume button on the Front Panel is held during operation Error Correction Procedure 1 Press Pause Resume TOF Error Clear button and the printer will resume the printing process where it left off before the pause condition 6 2 8 gt READY lt A gt READY lt message is returned from the Model 466P to the host when the printer is ready to print 6 2 9 gt RESTARTED lt A gt RESTARTED lt message is returned from the Model 466P to the host the first time the printer s status is queried after it has been reset or restarted This informs the user of either a scheduled or unscheduled loss of printer power MODEL 160P STACKER Quick Reference Guide 17 Troubleshooting Guide Chapter 6 6 2 10 gt STACKER ERROR lt A gt STACKER ERRORS message is returned from the Model 466P to the host when there is a problem with the Model 160P Stacker The gt STACKER ERROR lt indicates that the stacker is full or there was a problem with the Stacker Jam Sensor There are three possible scenarios that will generate gt STACKER ERROR lt condition 1 The stacker is full The stack has reached it s full potential by tripping an internal sensor set by the Adjustable Top of Stack lever 2 The
12. TACKER JAM SENSOR The Stacker Jam Sensor is used to detect two different types of stacking problems 1 The sensor will generate an error and stop the printing process if it does not sense or see the media within two print cycles 2 The sensor will generate an error and stop the printing process if it does not sense or see a gap between each tag SEE CHAPTER 6 TROUBLESHOOTING GUIDE FOR FURTHER INFORMATION ON RESOLVING STACKER ERRORS 3 2 7 PINCH ROLLER The Pinch Roller is an integral part of the stacker used to grip the tag as it is being cut and then advances the tag into the stack MODEL 160P STACKER Quick Reference Guide 7 Model 160P Stacker Basic Operation Chapter 3 3 2 8 ENGAGEMENT RELEASE LEVER The Engagement Release Lever provides a positive locking system between the stacker and printer This lever is used to unlock the stacker from the printer disengage push Engagement Release Lever down and pull the stacker away from the printer To engage firmly push the stacker into the printer until the Engagement Release Lever locks 3 2 9 PRINTER ENGAGEMENT BRACKET The Printer Engagement Bracket on the stacker consists of the Engagement Release Lever and a U shaped bracket with the three slots used to align and guide the stacker into the printer The corresponding Receiving Bracket on the printer consists of three engagement pins to complete the locking mechanism
13. The Inactive button has been disabled to simplify the functionality of the Model 466P Front Panel STATUS LIGHT DEFINITIONS POWER STATUS LIGHT GREEN The Power status light will be illuminated GREEN whenever there is power applied to the printer ERROR STATUS LIGHT RED The Error status light will be illuminated RED whenever there is an error pending and requires user intervention The Model 466P is also equipped with a Piezo that will report a fast repeating tone whenever an error is pending The gt PRINTER PAUSED lt condition will not illuminate the status light but will report a slow repeating tone with the Piezo ON LINE STATUS LIGHT YELLOW The On line status light will always be illuminated YELLOW when power is applied MODEL 160P STACKER Quick Reference Guide CHAPTER 6 TROUBLESHOOTING GUIDE The Model 466P has the capability of sending several Status Messages back to the host upon an error condition The actual error message reported by the host could vary depending on how the Host Software interprets the messages from the Model 466P 6 1 STATUS MESSAGES STATUS MESSAGES TEXT RESPONSE FROM MODEL 466P TO HOST DEFINITION gt CUTTER ERROR lt Cutter cannot properly cut Communication error Print Head is raised Out of Media Print Head voltage is out of range Printer failed to perform find Top of Form Printer is paused Normal condition Printer has
14. been reset gt STACKER ERROR lt Stacker is either full or jammed 6 2 ERROR CORRECTION PROCEDURES 6 2 1 gt CUTTER ERROR lt A gt CUTTER ERRORS message is returned from the Model 466P to the host when the cutter fails to rotate which is usually due to media jamming beneath the cutter Upon gt CUTTER ERROR lt the cutter blade automatically reverses directions and removes power for safety reasons Error Correction Procedure 1 Turn printer power off and remove power cord 2 Push Engagement Release Lever and pull stacker away from printer Remove any partially cut tags that may have fallen between stacker and printer 3 Carefully lift the stack of tags in the stacker and check the bottom tag If there are any partially cut tags they must be removed to prevent further jamming 4 Open right side panel of the printer and raise the print head Remove remaining media between print head and cutter Tear off a clean edge on the media and reload into printer following the Media Loading Instructions 5 Verify Internal Media guide is down MODEL 160P STACKER Quick Reference Guide 15 Troubleshooting Guide Chapter 6 6 Lower right side cover and engage stacker into operating position 7 Plug power cord back in and turn power on 8 Press TOF Error Clear The printer will perform a find Top of Form procedure reprint the last tag and continue to print from where printing process left off before t
15. e before the printer continues operation In this case the user must then tap the TOF Error Clear button to continue This extra functionality was added to this button because most often gt STACKER ERROR lt does not require the user to lift the print head The gt STACKER ERROR lt problem typically occurs either in the stacker full condition or between the stacker s pinch point and the cutter on the Model 466P MODEL 160P STACKER Quick Reference Guide 13 Model 466P Front Panel Operation Chapter 5 5 1 2 5 2 5 2 1 5 2 2 5 2 3 14 TOF ERROR CLEAR BUTTON The TOF Error clear button performs three functions 1 If the Model 466P is in an idle state and no errors are pending tapping the TOF Error clear button will perform a find Top of Form procedure This is the normal process after the Media has been loaded or reset for some reason 2 The TOF Error clear button is also used to clear all Error Conditions if possible The Model 466P will attempt to clear the error and if it is successful the printing operation will continue from where it left off If the printer is unsuccessful it will continue to stay in an error condition until the user has resolved the pending problem 3 The TOF Error clear button can be used to resume from a gt PRINTER PAUSED lt condition NOTE SEE CHAPTER 6 TROUBLESHOOTING GUIDE FOR FURTHER DETAILS ON THE VARIOUS ERROR CONDITIONS INACTIVE BUTTON
16. h 27 8 706 1mm ENVIRONMENTAL Temperature 0 C to 40 operating Humidity 10 85 non condensing ELECTRICAL Power supplied through the Model 466P Stacker Interface Cable OPTIONS Table with Printer Guide Rails and Printer Lockdown Kit Height 30 5 774 7mm Width 24 609 6mm Depth 36 914 4mm Weight 90 lbs 40 7kg MODEL 160P STACKER Quick Reference Guide CHAPTER 3 MODEL 160P STACKER BASIC OPERATION 3 1 STACKER COMPONENT DESCRIPTION Adjustable Top of Stack Lever Cartridge Backstop MODEL 160P STACKER Quick Reference Guide 5 Model 160P Stacker Basic Operation Chapter 3 3 2 3 2 1 3 2 2 MODEL 160P STACKER OVERVIEW ADJUSTABLE OF STACK LEVER This unique feature provides a manual adjustment for the desired maximum stack height Once the media in the stacker reaches the Top of Stack lever height location the stacking and printing process is halted until user intervention This condition is referred to later in this document as Stacker Full The Stack height adjustment is performed by sliding the Top of Stack lever to the desired height A ruler label has been provided on the Model 160P for stack height reference The minimum adjustment can be set to a 1 5 high stack or approximately 200 007 thick tags The maximum adjustment can be set to a 9 high stack or approximately 1250 007 thick tags The Factory defau
17. he error condition If gt CUTTER ERROR lt persists printer requires maintenance 6 2 2 gt DATA ERROR lt gt DATA ERROR lt message is returned from the Model 466P to the host when the printer encounters a communication problem This error could be the result of a bad serial cable or the serial parameters of the printer do not match those of the device communicating with it Error Correction Procedure 1 Replace printer s serial cable with a known good cable 2 The problem could be at a system level as in communication protocol differences which will require investigation from a system administrator 6 2 3 gt HEAD IS UP lt A gt HEAD IS UP lt message is returned from the Model 466P to the host when the print head on the Model 466P is not in it s operating position Error Correction Procedures 1 Lift right side panel of the Model 466P 2 Visually inspect print head and lower into it s operating and locked position by turning the Head Lift Knob clockwise 3 Lower right side panel and press TOF Error Clear Front Panel button to continue printing from where the printer left off in the printing process before the error condition 6 2 4 gt LOW STOCK lt STOCK lt message is returned from the Model 466P to the host when the printer runs out of media Error Correction Procedure 1 Lift right side panel and raise print head Remove the remaining media beneath the
18. lt position will be set to the maximum stack height REMOVABLE STACK CARTRIDGE The Removable Stack Cartridge allows the user to remove a full stack of media at one time from the Model 160P CAUTION DO NOT OPERATE STACKER WITHOUT CARTRIDGE INSTALLED 3 2 3 CARTRIDGE BACKSTOP 3 2 4 The Cartridge Backstop is used to adjust the stacker for various lengths The Model 160P has a fixed media length of 1 91 which is set from the Factory with a socket head Allen screw No field adjustment should be necessary CARTRIDGE REMOVAL PROCEDURE 1 Printing and Stacking Process must be stopped if not already in a paused or halted condition 2 Raise Sliding Stack Weight to the top of the stacker 3 Remove Cartridge MODEL 160P STACKER Quick Reference Guide Chapter 3 Model 160P Stacker Basic Operation 3 2 5 SLIDING STACK WEIGHT The Sliding Stack Weight is used to apply a moderate amount of pressure to the top of the media being stacked This weight will assist in maintaining a uniform stack To ease cartridge removal raise the sliding stack weight to the top of the stacker The weight will be magnetically held in the top most position Lower the Sliding Stack Weight once the cartridge has been reinstalled CAUTION DO NOT OPERATE STACKER WITH SLIDING STACK WEIGHT IN THE RAISED OR LOCKED POSITION Sliding Stack Weight in Normal Sliding Stack Weight in Operating Position Magnetically Held Position 3 2 6 S
19. mal print head cleaning Rotate Head Lift Knob counter clockwise to raise and load media Rotate knob clockwise to lower and lock into operating position PLEXIGLAS MEDIA GUIDE The Plexiglas Media Guide assists in funneling the media through the printer The media should always be loaded beneath the Plexiglas Media Guide Failure to do so may cause undesired printing and stacking results MEDIA Continuous Direct Thermal media should be supplied on a 3 core with up to an 8 outside diameter Microcom Corporation supplies rolls that are 450 feet long which calculates to approximately 2827 1 91 long tags CUTTER The Cutter on the Model 466P is a Guillotine style with self sharpening blades CAUTION KEEP ALL OBJECTS AWAY FROM CUTTER DURING OPERATION MODEL 160P STACKER Quick Reference Guide Chapter 4 Model 466P Basic Operation 4 3 6 4 3 7 4 3 8 4 3 9 STACKER ENGAGEMENT BRACKET The Stacker Engagement Bracket consists of three pins to lock the printer and stacker together For further details on engagement procedures see CHAPTER 3 section 3 3 ENGAGEMENT PROCEDURE INTERNAL MEDIA GUIDE The Internal Media guide aligns the media to the left edge of the Model 466P CAUTION THIS GUIDE MUST BE DOWN DURING OPERATION FAILURE TO DO SO WILL PRODUCE UNDESIRABLE PRINTING RESULTS AND POSSIBLE MEDIA JAMS MEDIA SUPPLY SHAFT The Media Supply Shaft provides a location for the Continuous Direct Thermal Media Roll
20. ter The 160P Stacker will stack up to 1000 007 thick tags without user intervention The Model 160 P version is an application specific product derived from the standard Model 160 Stacker The 160P was designed specifically to stack 3 34 wide by 1 91 long tags generated from the Model 466P thermal printer The Model 466 P version is also an application specific product that was derived from the standard Model 466 Direct Thermal or Thermal Transfer printer The 466P was designed specifically to print on 3 34 wide continuous rolled direct thermal media The Model 466P thermal printer has complete control over the stacking process The 466P will monitor all stacker error conditions that are generated during the print process The Model 160P Stacker will generate an error when the stacker is full and also in the unlikely event of a media jam that might occur between the printer s cutter and the stacker MODEL 160P STACKER Quick Reference Guide 1 Introduction Chapter 1 2 MODEL 160P STACKER Quick Reference Guide CHAPTER 2 FEATURES AND SPECIFICATIONS The Model 160P and Model 466P Stacking system is design with many features that are unique when compared to other systems The 160P Stacker is built to meet the demands of high throughput applications and rigorous use The large capacity of the stacker reduces user intervention to a minimum allowing the stacking system to be unattended for long periods of time 2 1 2 2
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