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Microsoft Word Viewer - CES Touch

1. clock in This will register the Operator and the time the clock in function was selected this is the start of their shift To Clock Out e Select This will register the operator and the time the clock out function was selected this is the end of their shift In crystal reports you can run an operator hours report which shows the clock in out times and the hours and minutes worked ces software Labels There are two ways of printing shelf edge or product labels barcodes either from the product record single product or from database multiple products Printing from the Product Record e Select a Select In the Labels section e Select the button for the type of label required Print Shelfedge or Print Product Once you have selected the type of label you want to print the following screen will be shown Shelfedpe Label Export Shelfedge Label Export we BOTTLE COKE Bottle Coke DT Export The PLU and Description is carried through from the product record so this is the information that will print on the labels e Select the Quantity of labels required Printing from the Database This is for printing labels for a whole department e Select Utilities e Select System Menu e Select Database e Select Generate Labels DT The generate labels screen will be shown cessofiware CES Generate Labels Generate Labels a co
2. OO On P GA MA C Today 11 01 2008 Cancel e Select the date that the current transactions are to be date stamped with and press OK when viewing reports the data the data will report under this date The end of day confirmation selection will appear saga vd Wl wl ces software End Of Day eh This procedure will transfer all current transactional data to the a central sales database and delete all local transaction Information 1 The current sales will be stamped with Friday 11 01 2008 Do you wish to proceed TE METE e Select Yes to confirm the date and to transfer the data if no is selected the declaration is forgotten and the current financials remain in place d Declarations are configurable so they may use one of the examples above or none at all cessotware Sales Review Sales Review enables you to view either Central Archive Sales or Current Local Sales from the Back Office drill down into the transaction and reprint receipts The default when launching the software will be Central Archive all sales up until the last end of day once you have changed the criteria to be local for the machine you are on this will be the default until you exit and load the software again Central Archive Sales e Select E sales Review e Select EH Sales Review The Sales Transaction review screen will be shown d Note the screen may show data if a search has been done and the software
3. The Commission Selection screen is displayed CES Commission Selection Commission Selection Test 2 EPPEEEEE EEE EEUE PCE EEEEE EEC eEeePUeee Eee Tee eeeeeeeeeereereeeeeree eee eee ree reeeree ree tee ree eee reee eer eeTeeeee tre tree Teeteeereereeree Tee ree eee tree ree ree ree treet eerie ree ere er eater ree reeereeree ree ree tre eree ree ree ree eree teeter teeter ere ree ree ree rree teeter eee rree rere iret tre eree ree tee eeerreereereereerreeree ree ree teeter ere ree ree treereeree ree tre ereeree ree ree rrerreeree ree rrerre erie tee teeter terete reerrerreere ree ree reer ree tee tee tre rreere terre ere eree rere treere tree ree tretreereereetrerre tree reeteeree tree teeteeteerrerreeteereeteetr etree teeteere etree teeter etree teeter ces scoitware e Select the Person the commission is to be attributed to In Reports and Current Sales you can view the Sales Commission Report Current Commission Report 21 01 2008 10 00 Branch 001 Terminal 01 Name Band Rate Count Sales Commission User 1 1 gt 10 005 1 g UU 0 90 1 9 00 0 90 User 2 gt 20 00 1 95 00 19 00 1 95 00 19 00 ora P 104 00 19 90 For a summary of this Report please see the Reports section aaa see ces software Clock In Out This is a feature that enables Staff hours to be tracked the staff member should clock in at the beginning of their shift and clock out at the end of their shift To Clock In e Log onto the POS e Select
4. been done the date chosen at end of day will be the date the sales will appear in reports e Leave the default as Central Archive Sales Sales Database e Select the Operator if known if not keep as All Operators Operators i Operator All Operators F e Selectthe Transaction Type or types you want to find Transaction Types Ww Sales w Refunds No Sale Voids AJC Pay Hag IM Paid Out Training Hotcodes Card Details Void All e Select the date or the date range of the transactions you want tE vie de want you can narrow this down by time by using the start and end time selections tart Date 801 2008 d Date 23 01 2008 00 00 23 59 S e Chose the Terminals of the transactions you want to view if you want to see Terminal 1 select Range of Machines and From 1 To 1 The terminal is the till it was cashed off from e Select the minimum and maximum value of the transactions you want to view If you want to find all transactions leave the default as It is Search Select PasssnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnNnNNANANANNNNNSNSNNNANNANNSNAANSNANASASNANNSNSNNSNSNANNONNAANSNANNSAANANASAAANSAANASASNAANSANANAANNASASAAANSAANASASNANNSAAANSASNASASAAANOAANASASAAANSAANNSNSNANNSAAANAAANASASAAANSAAANSASNAAASAAANANANAOASNAANSNANNSASNAANSAAANSNANASASAAANSAAANSASNAANSAAANANANASASAAANSAANASASNAANSAAANSAANASASAAANSAANASASNANNSNAANSAANASASAAANSAANASASNANNSASANSAANANASAAANSANNASASAAANSANNNAAANANASAAANOASNASASAAANS
5. CES No Sale Reason No Sale Reason _ i Customer Change eseeregseereseeeegeeereeeEEEeeEEEESEEEEESEEREEEEEEESEEREESEEEEEEEEEESEEREESEEEEEEEEEESEEREEREEEEEEEEERENEEERKREEEESEEERENEEEREREEEESEEEREREEEREREEEESEEENENEEEREREEEESEEENENREERERREEESEEENENREERERREEESEEENERREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENERREERERREEREEEESKNREERERREEREEEESKNREERERREEREEEESEREEERERREEREEESENEEEREREEEREEESENEEERERREEREEESENREEREREEERKEESENEEEREREEEREEESENEEEREREEEREEESENEEEREREEEREEEEESREEREREEEREEEEENREEREREEEREEREEENREEREREEEREEREEENREEREREEEREEEEEENREEREEEEERVeERrguuee d gl cessotware Paid Out The Paid Out function is for accounting for monies that have left the till during the trading day e g the window cleaner was paid petty cash for the corner shop there is a reason menu attached to the function This function cannot be done in a transaction e Select e From the drop down box select the reason for the function e From the drop down box in the Tender Type field select the method the person was given e Type the amount in the Amount field e The free text field is for any extra notes you may want to add e g if it was Petty Cash you could add milk into the free text field e No Of Copies is the number of receipts you want to print once the OK button has been selected e Select OK to save the Paid Out ces software Paid In The Paid In function is to account
6. The DEA values are displayed Reasons O S Refunds l li A 430 1 Trans void Incorrect Purchase ZS 5 Damage Item f u Se e Inthe Reason x boxes type in the reason for the Function e g for a refund it may be undercooked burnt or damaged e Select Save to save the changes or Abort to go back to the previous page To remove a reason e Select Ltilities e Select Reasons EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er ces software This displays the Reason Types Screen e From the drop down list select the Reason Type you wish to remove the value from amr eee p 4 The Reason values are displayed Reasons Refunds I Trans oid Incorrect Purchase Damage ltem N g el We Sa e e Delete the tex e Select Save EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERR
7. e Inthe maximum stock field enter the maximum stock holding you want for this product The Quantities are based on UNITS not CASES EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er ces software To Book an Order into Stock e Select Goods In e Select Select Orders The order will not appear in the Select Orders list until it has been Finalised The Select Orders screen will appear Select Order OCH 00002 Carlsberg Tetley e Highlight the Order from the list e Confirm that you wish to extract the Order to Goods Inwards e Confirm that you wish to extract the Order to Goods Inwards The Goods in Number allocation message is shown El ces software New Goods In Created J Goods In number allocated 001_00002 e Select OK to confirm the number The Goods In screen is displayed Goods In Coots in Listing 001 00003 plier Softs Supplier e 2a01 2008 Order Her 001_00003 e Enter
8. EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREEREERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR ree Eed Ces wees ewe e Enter the text you want to appear on the Customer Display depending i Wel Status of the terminal You can have a maximum of 20 characters on each line Saving Changes e Select Sue lf you do not wish to save changes made select Exit ces software Operators Operators are till users who are or are not given permission to carry out functions on the tills To create a new Operator e Select Utilities e Select Operators A blank Operator record will be displayed Operator Setup NEW OPERATOR sii Allowed Terminals Sales Mode nHBBOoOOROOG Ki olwieislvul loeigle Ajs o Fje H s k t e zjx cjv B N m wer PusnnsnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnNNNANNANANNANNONSNNNASNANASNAANSNANASASNAANSASNNSAANANAONNAANSNANNSANNAOASAAANSNANASASNAANSAAANSANNASASAAANSANNASASAAANSAAANGANNASASAAANOAANASASAAANSAAAASASNAANSAAANANANA
9. hi y E bh r bal ya afwer riv u 0 e GE EE EH z x c v B N Mm sa e Enter the serial number using the keyboard on the screen e Select the Enter key lf the reason menus are switched on you will see a reason screen select the appropriate reason to add a new reason see the Reasons section of the manual ces software When the Sub total button is pressed you will be asked for the customer details so they can be stored in the database Serial Tracking Name Address Eegen Database BBBORORooOO E CE Oe j ENTER e Enter the customer details gs If the customer already exists in the database you can use the Customer Database button to find the customer e Select the Accept button and the data will be stored Once the transaction has been completed you can look up the information by using Serial Tracking ces software Looking up Serial Tracking transactions From the Back Office e Select Sales Review Serial Tracking The serial tracking screen is displayed Serial Tracking 1801 2008 Dddddd GUN 1 TTTTG 14 16 Gun 16 01 2008 Dddddd GUN N 14 16 Gun 16 01 2008 3333433 GUN 1 12346 14 00 Gun jate D1 01 2008 l End Date 18 01 2008 WE By default all transactions are displayed but you can narrow down the list by date range sort by date name PLU description serial number and receipt number or use the open search for a specific transactio
10. Graphical representation of hourly sales by sales value e Graphical representation of hourly sales by transaction count Mix and Match e User defined period totals e Mix and Match offers used e Number of times fired e Discount Given Il End of Day ces software Each till must be declared at the end of the day shift Reports Pree errerer errr erre rrr RE EEEE RER E RER errr rr R RER EEEERE E RER E EE E EE E EE EEEERE E RER R EE EE RER EE ER E EE E EE EREE EE E EE EE EE EE rrr riers End Of Day Cash Declaration This is configurable and may not be switched on it allows you to reconcile your cash and drawer figure on each till at end of day The amount declared is the total amount of cash cheques cards and other tender types in the till and includes floats entered Tender Declaration Cash Declaration Viv v v N e Enter either the number of notes in the count box OR the value of the notes in the value box in the non cash section enters the value against the tender 80 type you may also enter the number as well but this is not mandal A S Phe vare cash and declaration totals will be automatically calculated e Select Tender Declaration e Select Declare The Select Date box is displayed Select Date For Current Transactions January 2008 sun Mon Tue Wed Thu Fri Sat 30 31 1 2 3 4 5 6 7 8 9 10 GER 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 2f 28 29 30 31 1 2
11. Open Look in D Desktop sc AG Est CH My Documents P My Computer Mu Recent omy Network Places Documents 2 CES Logging B NEw CSW Desktop VW Mu Documents RB e Mu Computer om M Mu hekma Files of type CS wi Code Fage Select the path you wish to save the document to Enter the name of the document e Select OK The Mail Merge complete message will be displayed Microsoft Visual FoxPro e Select OK The document can now be found in the location you chose to save it in DT eat ces software Commission This is a feature that enables Users to earn commission on sales made Commission is set against a user in bands these bands are set in There are a maximum of 10 bands that can be set Setting Up Personnel e Select Ltilities e Select Commissian The Commission Personnel Rates screen will appear Commission Personnel Rates Testi ser 1 e Select Add The Commission Name screen will be displayed Commission Mame e Enter the name of the user EC PPEEEEEEE EPEC ECE EEEEUEECEEU Pee Te EEC eter eeeeeeeeeeree ree eee reeeeeeeee tee reeeeeeree tee ree eee eeee rere Tee ree rre ere TeereeereereereeTee ree eee ereereeree ree eeeeree ree ree ere ereereeree ree ereereereeree tre ere erie ree reeeree ree ree ree eee rreeree ree ree ree teeter tee rr ere ere etree tee eree ree tee ree treereereereerre ere ree reeererreeree teeter treereeree tee rre reer eerie tre
12. PONa RODO E 157 Customer on the Termmmal 158 credit le 158 Rive ER Credit NOl a occ crncestee ce veqenenacaneeeserecceenereasnececeqceenucasdeauscecckenusenaseneusacter 158 Using Redeeming a Credit Note ccccccccceeccccseceseeeeeseeeseeseeeeesseeeesseeeeesaees 159 R is 161 TANGA COS E 161 Komaa RT elle E 163 PP a CD OSI EN 164 Redeeming RI 165 0 EEN 167 Create a N w Cs tee EEN 167 POO TO an EKSIN ONGC E 169 Remove an ltem from AN Order 171 Amending a Product on an Order 172 TiO INE UNS e EE 172 TO Print a Mini Statement aannnannnannnannnannnannnunnnnnnnnnennnennnernnrnnnennnersneenneeene gt 172 Deleting an ele Adding a Deposit to an Order SI Ee E EE What happens on Une Old 180 Eon 2 en ee ee 181 Making a Sale with Loyalty cccccccsseecceeeeeseeeeeeseeeeeeeeseeeeeeeessaeeeeeesaaaeeeeees 181 Kell nie bere CC 182 FAOS ana TOD e Me CN 184 El cessotware About This Manual This Manual tells you how to use CES Touch It gives you information on how to set up and maintain your system and some general good practice advice Any information you cannot find in this manual is covered in the Advanced User Manual please speak to your Dealer This manual assumes that the target audience is familiar with PC s and their general use To make the manual user friendly icons that you will see on your screen have been used e g Customer Keep an eye out for boxes like this as they c
13. for monies that have been added to the till during the trading day e g Float there is a reason menu attached to the function This function cannot be done in a transaction e Select Paid In The Paid In window is displayed e From the drop down box select the reason for the function e From the drop down box in the Tender Type field select the tender type of the money e Type the amount in the Amount field e The free text field is for any extra notes you may want to add e g if you added an extra float because you were unusually busy e No Of Copies is the number of receipts you want to print once the OK button has been selected e Select OK to save the Paid In ces software Price Change The Price Change Function is mainly used for reducing but will increase as well the price of a product outside of a discount e g if an item is damaged and you wish to knock down the price e Ring through the item you want to change the price of e Select The Price Change Window is displayed Price Change Ok Cancel e Enter the price you want to charge in the New Price field e From the drop down box select the reason for the Price Change e Select OK to change the price This will always change the price of the last product in the transaction and does not change the price permanently there is a setting that can do this so this may be switched on You may have product countdown configured thi
14. for stock when you sell it will start deducting from stock levels and the system will allow you to run in a negative stock so you will need to do a count to ensure your figures are accurate To set up a recipe item ces software A recipe item is used when selling a product that is made up of more than 1 item e g Lager Shandy so the Stock takes are accurate we must tell the system how much Lager and how much Lemonade is in the product e You must have your products Lager and Lemonade set up as above e Add Carlsberg Shandy as a PLU e Select e Select e Tick e Select The recipe page is displayed Product Items CRLSBRG SHNDY ag a column header here to group by that colurnn Qty Cast oc 0 00 E e Select Add This enables the product selection box using the KR Save select the first product you want to add as part of the recipe and press 113 EC PPEEPEEEE EPEC PCE EEPEUEECEUe Tee eeeEEeeeeeeeeereeeeereeree eee reeeeee eee tee ree reer eee tee eeeeee rete ree Tee ree tre ere Terre ereeree ree ree tee eee ereereeree ree erect eerie ree tre ereereeree ree ereeree ree ree tre ere ree reereeere ree ree ere eee rreereeree eee eree teeter eee rr tere ere eree tee eree ree ree eee rreereeree eee ree ere ree ree ere tree ree ree ree rreeree ree tee ere ere eree ree ree reer eeree ree rre reer eter tre rr erree ree teerrerreereere etre rrerree tee ree tre rreereeteerre ere eree terre trerre tree ree tre tre e
15. in the product record ces software Void Void Entire Transaction This will allow you to either remove an item or several items from a transaction or void the entire transaction To remove 1 item or a selection of items e Select The void screen will be displayed Description Fosters Bottle Coke Bottle Coke Bottle Coke Bottle Coke Bottle Coke VOID e Tag the item items to be removed e Select d VOID Void Entire Transaction e Select The reason menu is displayed CES Void Reason Void Reason e Select the reason You may also have an error correct button which will allow 1 item to be removed or void last item which will remove the last item on the transaction Refund Item This will allow the operator to refund an item e Select e Select the product to be refunded The item will be displayed in the transaction pane as a negative amount DT ces software Refund Current Transaction This will allow the operator to refund all items on one transaction e Ring the products through to be refunded e Select All the items in the transaction will be shown as a negative The refund function will automatically add the product back in to stock No Sale The No Sale button is used to open the till drawer e g to give a customer change there is a reason menu attached to the function You cannot do a No Sale ina transaction e Select No Sale e Select the reason for opening the drawer
16. on the card swipe 2 Manual Sign On this is a box for the operator to enter their Sign On code and confirm their password Enter operator sign on code Cancel 3 Button Sign On this is a displayed button on the Sign On screen it will also prompt for a Password if the user has been allocated one EaxenseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR ree Eed El cessotwae Manager Manager Enter Password 4 Swipe Card User has a designated card to swipe on to the till with this may be password protected Making a Sale e Select the product to be sold from the keyboard layout Fosters e The selected product and it s price will be displayed in the transaction screen lf the product is not recognised because it does not exist there is a setting that can be switched on to allow you to create products on the fly in sales mode You will see the following Invalid PLU Code 2 Product Code 203020 is n
17. ree rreeree ree rrerreeree ree trerrerree ree reerrerreeree tere erre ree terre tre rreereeteerre ere eree tee reetrerretreeree tre tr erreereetrerrerreetee tee reerreeteeteeteerretreetee re eteetr etree tee teeree tree teeter etree teeter e Press Enter twice ces soltware The name of the user will be added to the list Deleting Personnel e Select e Litilities e Select Commission The Commission Personnel Rates screen will aooear Commission Personnel Rates Test 2 Test User 1 Ta oa e e Highlight the name of the user you want to delete by clicking on it e Select Delete EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er ces software Editing Personnel e Select Utilities e Select Commissian The Commission Personnel Rates screen will appear Commission Personnel Rates e Highlight the name of the user you want to edit by clicking on it e Select Edit The Commission Name screen is displayed Comm
18. sold before you can use this function Using a menu A menu may be used when a number of items can be grouped together e g all Starters if you cannot fit the individual items onto the page e Select the Menu button Starters The predefined list will be aan w Starte Starters BBQ Ribs Baked Cod Dipping Skins e Select the required product from the list or exit the menu e The selected product and it s price will be displayed in the transaction screen Selling Products with Condiments cesjsonware Condiments are extras that can be added to a profile of a product e When a product with a Condiment is selected the Condiment window is displayed CES Select Condiment Compulsory Cooking Style ball Style Pereeeeaveveeevesecocsvscenensereeseusccoesevenenscevenenenevensneneceseuenennnoeeveseneusoeeasenauesessneneveceuenenevevenseueeueseunseneneseseenensoeeusenavesessaneoeeesey Ncsesssssssssccnsssssssssessssssssesssssscssesssssssessssscsssssssssssssssenssssssessesssssesssasssssssesssssssessnssssssesssasssessesssesssesssesssssessssssssesnssesseed Well Done kkk Burnt GA e Select the option required if the choice is not compulsory there will be an Exit button displayed to leave the menu Layaway This function can be used to temporarily store a transaction a Layaway can be recalled by any operator e Select Layaway e The transaction will disappear and the main screen displayed
19. the Supplier Reference number in the field if required e Select the Product Listing tab Document sc Import from Reprint _ HAND HELD ame mees EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er Goods In C Sort by PLU Sort by Supplier Code Hide Completed Lines d Accept Accept All 000 Add Item Edit tem Del Item Pipa praia Accept In Print Tota Cost 0 00 Sort by Line No Document Import from gt Reprint HAND HELD d Save If the delivery was correct e Select Accept All Outstana e Select Accept In The accept goods in message will be shown H Accept the goods listed This will update the stock items listed with the quantities received 4 goods inwards receipt will be generated 7 Proceed lf the product and amounts were received say Yes if not say No assuming you select Yes you will be asked if you want to print a g
20. will be taken to that record e Enter the title of the Question e g Over 18 or Shoe Polish e Inthe Question field type in the question or prompt e Select the type of result to be entered e g Yes No or a number e Inthe result lengths select the minimum and maximum answer length e Unique Question does it ask once in the transaction or each item that has the question attached e lf this does not need to be printed on the receipt tick the Do Not Print box Attaching a Question to a product e Select Products s Products e Find the product you wish to attach the Question to e Select the Profile tab e n Questions use the drop down selections to chose the options you wish to attach Questions fs e Select Save To remove a Question from a Product e Select Products Re NN Products e Find the product you wish to remove the Question from e Select the Profile tab A e In Questions Select the next to the option you want to remove e Select Save You can have a maximum of 3 Questions attached to a product ces software Customer Display Pole Display The customer display allows you to create messages to be shown at different statuses of a terminal Create a message e Select Utilities e Select System Menu e Select Customer Display This will show the Customer Display Messages Screen Customer Display Messages Sign On Please use next till Der Geller Business Machines
21. AAANSANNANASAAANSAANASANNAANSANANSANNANASAAANANANASASAAANSAAANSANNAANSAAANANANASASAAANSAAANSABNAANSAAANAAANAAASAAANSANANOANNNNNENEANEN Tee cessotware The Sales Transactions Review screen will be shown with the relevant data using the criteria above we will see all sales and refund transactions on all machines by all operators between 16 1 and 23 1 Sales Transactions Review 16 01 2008 001 01 00001 89 00 Manager Sale 18 01 2008 17 01 2008 Ini2 001 01 00002 43 00 Manager Sale 18 01 2008 18 01 2008 11 14 O01 01 00003 21 00 Manager Sale 20 01 2008 18 01 2008 13 59 O01 01 00004 300 00 Manager Sale 20 01 2008 18 01 2008 14 09 001 01 00005 600 00 Manager Sale 20 01 2008 21 01 2008 09 43 001 01 00006 9 00 Manager Sale 21 01 2008 21 01 2008 09 46 001 014 0000 9 00 Manager Sale 21 01 2008 21 01 2008 09 47 OO1 01 00008 300 00 Manager Sale 21 01 2008 21 01 2008 10 00 O01 01 00009 93 00 Manager Sale 21 01 2008 21 01 2008 10 05 O01 01 00010 21 00 Manager Criteria KE 21 01 2008 Display Sale 21 01 2008 O01 01 00011 12 00 Stuart Receipt Document e Highlight the transaction you want to view in more detail e Select Display Sale The transaction detail will be shown eee Pee CREPE MaA M NAMAA ereree reece enrere reece renter entree rreeerrrr ce tr rr eter ere terrre cree rerrrterrere rere terre terre e rere rere terre errr ererereerrree cree eerereeereee creeeereretrrrre cree
22. AIC S OM ET e cevacvaracosncausnavevaiatavacananaue valve wacstieanncausnevacstanouncausasoucataanncanase oie 76 charge neet o E 76 Mix and Match 76 ere uge EE 77 WII 78 Weekly Sales TA UE 78 Consolidated Weekly Sales cccccsceccccesseceeceeeececceeeeeeseeeeeesseeeeeesseeeeeseeeeees 78 odes EEN ee 78 SASS COMMS OT EE 78 Operator Sales cess vae OrOUD RI 79 Product Sales Hepnort 79 FTO EIN RODO EE 79 lk erleben tere ce aeeencbenetenece qenenetencee nace cere E E E E A EES 79 Sais Kap RI 80 Cash Declaration ccccccccssecceceeeeceeceeeceeceeeeceeceeecesseeeeeesseeeeeeseeeeeesseeeeesseneeees 80 SE 83 Gentral ATChiVe SQlOS cerir E EN 83 To find a transaction from a past date 84 To Printa Copy RECEIO asagn E EENE EEEE 88 To Print an A4 copy of erecemt cc ccceccsececeeeeceeeeeeeeseeeeseeeeeeeseueeseeeseeesaes 88 Beho e te tansa CUON EE 89 To Print the Search result List from the Receipt Printer c cceceeseeeeeeeees 89 To Print a Copy Of a Selection Of Receipts eeceececcseeeeeceeeeeeeeeeeenaneeeneaes 90 OO FO ATNI eeen E EE EEEE E EEEE EEE EEE 90 TO EXPONO EXCO ME 90 To Change the Current Criteriat cccccccccccccccssecceceeeeceeeeeeeeseeeeceeseeeeeeesaeeeeesaas 90 STON ge le ea tue E EE aa repecatn E E EE 91 Set up a product for Serial tracking cccccccccsseceeceeeeeseeeeeseeeeeeseeeeeseeeesseeeeeeas 91 Selling a Product with Serial tracking cccccseecceceeee
23. Clear will take you back to the Database options screen Kai bebe ces software Credit Notes Credit Notes are a form of refund by effectively putting the person in credit and issuing a receipt for the credit amount Issuing a Credit Note e Refund the items that you wish to issue a credit note for e Select SUBTOTAL e Select CreditIssue The Credit Issue details screen is displayed Credit Issue Extra Details E A S D F G H I K L amp em Zlxtelvlswlwl we Enter the original receipt number Enter Comments as required e Select Accept e Complete the transaction cesisoftware Using Redeeming a Credit Note e Ring through the items on the transaction e Select SUBTOTAL e Select CreditRedeem The Credit Redeem Details page will be shown Credit Redeem Details SITES ISL LEES z xjcejvjejnjm ss e Enter the Credit Note Number The credit note number can be found on the credit note issue receipt or you can use the S as a search function make sure you verify the details of the note you are redeeming e Select Accept e Complete the transaction A credit note can be used as a Part Payment ces software Stock In Out To use the stock facility the products PLUs must be set up this manual assumes the product exists in the database and units of sale have been created You can enter the stock details when creating the item the process does not have to be done
24. ERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er LG S wees cesisontware Sales Mode Basic User Operations Hospitality sales Mode is the function which allows you to run a point of sale till from the Back Office machine from Sale Mode you can carry out sales process refunds manage tabs and tables amongst other things The illustrations used in the Sales mode section may not reflect the layout of your tills exactly e g the colour size and wording on the buttons may be slightly different depending on how your system has been configured To access Sales Mode from the Back Office e Select LC sales Review e Select Sales Mode el ces sotware An example of a typical Hospitality layout Qty Description RW Price e Kronen bourg John Smiths Courage Best Pedigree Guinness Guest Ale Double Pinot Noir ee 20 ee ow Receipt FreeText Table Store Sign L Back Office SUBTOTAL Signing on to the till There are 4 main ways of signing on to a till 1 Dallas Key this is a fob that is attached the till usually
25. EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er es sotware To recall a transaction that has been laid away e Select Layaway The Layaway recall screen is displayed Layaway Recall Operator MANAGER 00007 15 10 00 09 15 a UP DOWN to select ENTER recall A or ESCAPE to abort e Select the transaction to be recalled e Select Recall The transaction is recalled to the transaction pane as normal EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREER
26. Enquiry Stock Details Page will be shown Enquiry Stock Details a a Product Enquiry Stock Details eee _Fields Infomation _ __ _ _ S Copy product Product Code FILLET STEAK into Sales Product Description Fillet Steak Mode Group Deparment Dry Starters Current Stock 0 0000 Price 1 EACH 15 50 Price 2INONE 0 00 Max Discount Allowed 0 Operator Comments Date Last Sold Date Last Order DEER Q WIEIR T UL 1 O P s alen Eilen yi RI Le vrer zjxjejvjBs Nnjm vs eseeregseereseeeegeeereeeEEEeeEEEESEEEEESEEREEEEEEESEEREESEEEEEEEEEESEEREESEEEEEEEEEESEEREEREEEEEEEEERENEEERKREEEESEEERENEEEREREEEESEEEREREEEREREEEESEEENENEEEREREEEESEEENENREERERREEESEEENENREERERREEESEEENERREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENERREERERREEREEEESKNREERERREEREEEESKNREERERREEREEEESEREEERERREEREEESENEEEREREEEREEESENEEERERREEREEESENREEREREEERKEESENEEEREREEEREEESENEEEREREEEREEESENEEEREREEEREEEEESREEREREEEREEEEENREEREREEEREEREEENREEREREEEREEREEENREEREREEEREEEEEENREEREEEEERVeERrguuee d ces software Paying a transaction When all the items have been selected and you are ready to accept payment e Select SUBTOTAL This will disolay the payments screen Using the numeric keypad enter the amount that is being tendered e g 2000 e Select the tender type from the right hand side e g cash Cash DT ces software To accept multiple Tender Types When all the items have been se
27. Enter the description price and select the correct department e Select Accept The product will be pulled onto the transaction screen Product code Product Code can be used when you have memorised the PLU and it is quicker to type it in than look for the button or if the barcode is not scanning e Enter the PLU e g 12345 e Select Product Code The product and price appears in the transaction pane Using the Quantity Button gl e Select the number to be sold from the number pad e g 6 cessotware e Select e Select the product e The selected product and it s price will be displayed in the transaction screen Free Text This prints out on order printers and receipts but will not shown in the transaction pane e Select Free lext e Enter the text that you want to print beneath your product The product must be sold before you can use this function cessottware Using a menu A menu may be used when a number of items can be grouped together e g all Starters if you cannot fit the individual items onto the page e Select the Menu button Tobacco The predefined list will be displayed CES Tobacco Tobacco 10 Benson amp Hedges 10 Marlboro e Select the required product from the list or exit the menu e The selected product and it s price will be displayed in the transaction screen DT et ces software Using the scanner for products with barcodes e From Sales Mode hold
28. NASASNAANSANANAANNANASAAANOAANASASAAANOAAANSAANANNSAAANANANASASAAANSAANASANNAANSAAANANANASASAAANSAAANSABNAANSAAANAAANASASAAANSANANSANNNANEANANEN step 2 is displayed Mail Merge Wizard A T e Step 2 Choose Mail Merge Criteria F Customer ID Customer Group Date of Birth L Product PLU L Product Department Products Sold Between Dates PEELE ELLY Prev Step i e Tick the selection criteria you want to chose from e Select Next Step The mail merge confirmation selection screen is displayed Mail Merge Wizard Step 3 Confirm Selection Customers Data Selection by Customer ID Customer Group Customer Date of Birth DT El e Select ces software The Customer mail merge screen is displayed Mail Merge SC ea Customer Mail Merge SSE Customers Iw Customer Groups From 100 From Over 60s To 100 To Over 60s Birth Day ignore year From Date 01 01 2008 To Date 18 01 2008 01 01 2008 Date 18 01 2008 CEET TELELE G e l rk The search criteria you selected will be available e Narrow down your customer criteria if relevant e Select A message will aopear advisino the number of records found matching the criteria k A There are 1 Records to Export Proceed e lf you want to proceed with the export press Yes if not press no lf Yes is selected the following screen is displayed 1 as software
29. ND HELD HAND HELD at If the cost is 0 00 there is no cost price set an the product record If you want to keep this as an Open Order that can be added to and quantities changed select Save e Once all products and Quantities for this supplier are added and the order is complete select New Order Created a J Order number allocated 001 00001 e Select OK EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR ERR reer Setting a Product to use min and max criteria cesjsotware Minimum and Maximum are levels set in the system for reordering purposes e g if my min level is 5 and my max level is 10 and I have 7 in stock my reorder figure will be 3 Find the product record of the product you want to set min and max levels for e Select Stock History This will default to the Stock Levels page Product Items BOTTLE COKE se e 18 01 2008 a e In the minimum Stock field enter the minimum stock holding you want for this product
30. REEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENERREERERREEREEEESKNREERERREEREEEESKNREERERREEREEEESEREEERERREEREEESENEEEREREEEREEESENEEERERREEREEESENREEREREEERKEESENEEEREREEEREEESENEEEREREEEREEESENEEEREREEEREEEEESREEREREEEREEEEENREEREREEEREEREEENREEREREEEREEREEENREEREREEEREEEEEENREEREEEEERVeERrguuee d Paying a transaction cesjsotware When all the items have been selected and you are ready to accept payment e Select SUBTOTAL This will disolay the payments screen Using the numeric keypad enter the amount that is being tendered e g 2000 e Select the tender type from the right hand side e g cash Cash DT ces software To accept multiple Tender Types When all the items have been selected and you are ready to accept payment e Select SUBTOTAL This will disolay the payments screen Using the numeric keypad enter the amount that is being tendered e g 500 e Select the tender type from the right hand side e g cash Cash e Enter the next amount to be tendered e g 1000 Cheque e Enter the next amount to be tendered e g 500 Credit Cards DT Il Printing a Gift Receipt cesjsotware From the Subtotal screen select Receipt a l zf E Is sue Gift a oe it Ce Printing a Receipt e Select Receipt When in a transaction or recalled lay away and receipt is selected a bill will be printed if you have completed a transaction and receipt is selected then a receipt will be prin
31. REEREERRERERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR eee tr z ces software Enable Compulsory Receipts for a Product e Select e Tick Every time this product is sold it will produce a receipt DT gl ces software Suppliers Creating new Supplier e Select gt Products e Select Suppliers A blank Supplier record is displayed WX Supplier Details Supplier Details Edit By Grid Comments Previous e Inthe supplier code field enter in the unique supplier code this can simply be 001 if your suppliers do not use codes e Press Enter if you wish to create this Supplier select Yes if a Supplier with the code already exists you will be taken to that record e Enter the company name in the company field EPPEEEE EEE ECE PEE PUEEEEEEUeEeePeee Eee Tee eeeereeeeeree eee ree ree eeee eee ree eee rete ree tee eee ree reee eer ete eee rre tree Teeree eee ere etre Tee ree eee eree ree ree ree erect eerie ree ereeree ree ree ree ereereereereerreeree ree tee ree eree ree ree ere eee rreereeree ree e
32. RERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er ed ESE ces software Storing to Tables Tabs Tables with table planner are used predominantly in the Restaurant environment If you are in a transaction and want to store the products to a table e Select Table Number The table planner screen is displayed Change Room ani oea Covers Ea Time Left E Reset e Select the table number The following message will appear Open Table E d Open Table 1 To use in Sales Mode e Select Yes The following message will appear this message will appear if you are opening the table in a transaction with items being run through and not stored or cashed off E anamanna Cee EPC EE eT eeeeeeeeee reece reece entree rere rene eri nreee reece eereer etree rrree errr ce rere rer ree errrre cree t rer ere eerere rere terereerrere rere terre terre e rere rerer terre e cere etree erereee crETeeerer terrier e Cre eeerereeerrre crLTeeeree etree e crereeereeeeerrre cere eeeeee terri e cece terre eeerrre cece rere eeerree cere ererereerrrre Crreeeerereeerrre cere eeerereerrrre cere e rere terrier rrr eeererererrre terre eerree terre terete errr ererrre terete errr ererrre terre eerere rere ecrree rere eeerrre terete errr ererere terete errr er errre terete errre rere terete treet rere err Teeter eI ces software Y Post current transaction items to Table 1 e Select Yes e Select Table Status Whe
33. ROR stackunderflow OFFENDING COMMAND STACK
34. SASAAANSAAANSASNAAASAAANANANASASAAANSAAANSASNAANSAAANANANASASAAANSAAANSASNAANSASANSAANASASAAANSNANASASNAANSAAANSAANASASAAANSAANASASNAANSAAANANANASASAAANSAANASASNANASASANSANNASASAAANSAANASANNAANSAAANAAANANASAAANSAANASASNAANSAAANSANNANASAAANSAANASASNAANSAAANSANNANASAAANANANASASAAANSAAANSANNAANSAAANANANASASAAANSAAANSABNAANSAAANAAANASANAAANSANANOANNNANENEANAN e Enter the Operator name and press Enter if the name already es you WIRE be taken to the record if not you will be asked if you wish to create the new operator e Tick the Display Button option if you want the operator name to appear on the log on screen Manager e Tick Allow Reports if the user will be able to access POS reports e Tick Allow Back Office if the user will be able to access Back Office e Enter a Sign On Code to enable Manual Sign On Manual Sign On e Enter a Password to be used in conjunction with Manual Log On e lf the operator is being assigned a Passwords are numerical and can have a maximum of 6 characters sales Mode Functions This is the option that gives operator permissions on the terminal when in Sales Mode lf the Operator is to be allowed to carry out Functions on the tills e Select Sales Mode Functions The Allowed Functions screen is displayed Operator Sales Mode Allowed Functions Aila E ai eae cee ER Sr A Io PE AA MELUN gt e From the window on the left select the Function to be
35. SE cessotware TE Geler Touch System Version 8 1 0 001 01 8 7 2007 1 15P Joan Items 8 AMERI specia CAPPU NFT rc i MaL SOUP 1 65 1 SOLP OF THE DAY 2 45 Hor CHOC TRA SMALL LARGE 1 TORANI FLAVOUR 0 40 HOT CHO FLAVOUR SHOT CHOC CREAM cream DRINK DRINK EXTRA WHIPPED CREAM 0 30 1 VIRGIN DRINK LARGE 1 30 1 VIRGIN DRINK LARGE 1 30 MINERAL SMALL SAUSAGE Bacon wareR soen EEN ROLL Row EGGROLL a al ke EXTRA TOASTIE FILLING MACARONI STEAK Pe Gu QUICHE e gt SS ey gt ges EE cl M LL LUX Y Cold Hot Drinks Drinks Mis 20 00 ITEM 10 00 ER NO Sate 5 00 e Ce CES Touch User Guide Version 1 0 8 1 0 r2b31 Ces CT cesisotwae Contents ABOUTS MINUA BE 9 BACK ONC O arareneea ini aE EEEE EE E EE EEEE 10 General Navigation 10 YOU Produc RENE 11 How to create a new Hl Ulibrogduct 12 Edn EXIS FOG Ee dE 13 Deleting a tee le 14 AOA CONIO ao ese EE A ERA EEE E EE EE EEEE EEEE EEE EE 15 Enable Compulsory Receipts for a roduct 16 lee 17 Bszchaisba ZER 17 Editing AN existing upper 18 PONS ACO ET EE 18 Gondi e CC 19 Creating a new Condiment ccccccceeeceeceeeeceeceeeeeecceeeceeeeeeeeeeseeeeeesseaeeeessnaeeess 19 EGItING a GCONCINMG i escrire e EE EEE E EE ENEE 20 Deleting a Condiment EE 20 Attaching a Condiment to a br
36. Search Result Screen e Select This will display the list of transactions 0001 01 0001 UO1 U1 U00Uz HO1 O1 0o000s 001 01 00004 16 01 2008 0001 01 0005 21 01 2008 UO1 OU1 U0006 21 01 2008 OO1 O1 0o007 21 01 2008 01 01 0000 HO1 O1 00009 HO1 O1 00010 OO1 01 00011 ces soga cessoftware To print this e Select Print The continue button will exit back to the results screen To Print a Copy Of a Selection Of Receipts These will print from the receipt printer From the search results page e Select You will be asked to confirm that you want to print all of the receipts Reprint All Receipts A Re Print all 11 Receipts Ves No If you do Press Yes if not Press No To Export to HTML e Select To Export to Excel e Select To Change the Current Criteria e Select Change Criteria bebe ces software Serial Tracking Serial tracking is used to log details of products sold and to whom e g serial numbers of guns Set up a product for serial tracking In the product record on the Profile and Options tab e Tick Ceol Fal irakar tact trays Ye bo RUE aL IL On the Settings tab e Set the minimum and maximum number of characters the serial number can have Selling a Product with serial tracking On the terminal e Select the product to be sold The serial tracking number screen is shown _ Serial Number Tracking Cancel Led IT ep Ta E ff D
37. a minimum of 1 character of the product you are searching for the search will find any product with that character in e g if you enter o as the search it will find Orange Fosters and Coke Bottle as they all contain the letter o Select Accept to confirm the product You can also use the Supplier Code to find the item you are looking for e Enter the number of cases you want to order in the Order Quantity field e Select Insert PusnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnNnNNSNANASNNNNSNSNNSAANANNSNAANSNANASASNANNSNSNNSNANANANNNAANSNANNSANNAONSAAANOANNASASNAANSANANAAANASASAAANOAANASASNAANSAAANSAANASASAAANSAANASASNAANSNANANSASNANASANANGAANASASAAANSAAANSABNAANSAAANANANAOASAAANSNANANSASNAANSNAANSNANASASAAANSASAASASNAANSASANSAANASASAAANSNANASASNAANSAAANSAANASASAAANSNANASASNAANSASANSNANASASAAANSAANNSASNANNSASANSAANASASAAANSANNASASNAANSANNNOANNANASAAANONSNASASAAANSAAANSANNANASAAANSANNASASAAANSAAANSAANANNSAAANANANASASAAANSAAAASANNAANSAAANANANASASAAANSAAANSABNAANSAAANSAANASASAAANSANANSANNANNENEANEN The product is displayed on the Order page with the quantity and cost CSO Ap Stock Orders Stock Orders Create New Order eview N New Dral w Drafts Or Carlsberg Tetley 14 01 2008 09 06 Open Order Created Plu Supp Code Description Stock Case Qty Case Cost Order Qty Order Cost COKE BOTTLE Coke Bottle 0 0000 1 0 00 1 0 00 a To Clipboard f Delete Order 0 00 dp easpa R Export to Import from Internal Order d HA
38. a transaction that has been laid away 44 Sonn tO Tae fc ieee eee ee ee ee eee ene nee eee 45 EE EEN 47 SPATNE 8 UE 48 Moving products to another table 49 Produc oO OI ME 50 Frodu TENGU GE 51 PO ANS AG HON e ERE E EEEREN 52 To accept multiple Tender Tvpes 53 Printing a 21012 er 54 Basic User Operations Deia 55 To access Sales Mode from the Back Omttce 55 Signing on to Me UE 56 WE ere ieie i i E E E E A E en eee 57 Bel 20 0 lege el 58 Using the Quantity Button 58 Free Te cessovRye eSignal 60 Using the scanner for products with barcodes 61 EAV AN VE 61 Producti SE a OWN E 63 FC STV UE 64 PAYING a transaction ccccccceecceeeeceeeeceeeeneeeeaeeceeeeseeeeeueeseueeseeeeeueeseeeseeesseeenaes 65 To accept multiple Tender Tvpes 66 PODNO CAINE le E 67 PONO AERECO a a a tavncanecs nina adouutauadsanenr eevee E E O t 67 FMT UNS sareren E E emaeeaearae 68 Fixed Discount er 68 SEIS GO IM E 68 All Discount Subtotal DISCOUNT cccceeccceececeeeeceeeeeseeeeseueesseeeeseneetseeesauess 69 Void Void Entire Transaction cccccccseccceececeeeeececececeeeeseeeseueeseeseueessneeseneeas 70 Void Entire Transachon 71 FAS TON HU AM E 71 AEIUNG Current TKAMSACHON E 72 DVO US EE 72 FE OI eamienweit sana e EE E E EE EE EEEE ETE 73 Be IA BE 74 Wale CRNOG srete EE E E EE E E EREE EIE E E E E EE 75 LONA TREO OS eee EE E EE EEE 76 Curent FUG eene 76 Current FAG a MN 76 OUD RI e 76 Produ d 76 S
39. aken off of the current bill by clicking on the line of SPLIT BILL e Select The products appear on the transaction screen the bill can now be paid DT Moving products to another table ces soitware e Recall the table e Select The Split Bill page is displayed Description 1 Fosters 2 Bottle Coke 3 Fosters Bottle Coke 5 Soup EG Melon Fillet Steak amp Roast Chicken SPLIT BILL e Select the items to be taken off of the current bill by clicking on the line w SPLIT BILL e Select The products appear on the transaction screen e Select e Select the table number you want to move the items to e Store the table ces software Product Search Product Search can be used when you cannot find a specific product on the terminal e Select Product Search e Enter at least one character of the PLU or description e Select Enter The results page is displayed Search Result aE SOUP Soup Show Retry Picture e Retry will take you back to the search entry page e Abort will exit from the Product Search mode lf you cannot find the product using the search facility try un ticking Select Product DT Product Enquiry cessofware Product Enquiry can be used when you need to know certain details about a product the information you see is configured by your dealer so every system will be different e Select Product Enquiry The Product
40. allowed 30 el cessotware to move the Function in to the Allowed Functions window e Select the e Select Save You have now successfully set up a new operator To edit an existing Operator e Select yS Utilities e Select Operators A blank Operator record will be displayed e From the drop down box select the Operator you wish to edit the details of e Edit required information e Select Save To delete an Operator e Select Utilities e Select Operators A blank Operator record will be displayed e Select the operator to be deleted from the drop down list e Select delete The Operator will be deleted from the Operator list Cal E ces software Receipt Set Up Setting the Header and Footer for Receipts e Select o Utilities e Select Receipt Setup This will display the Receipt Set Up screen Receipt Setup Geller Business Machines 0 Large Double Width Height Touch Software Normal Single Width Height Ine 2 14 15 Fairway Drive B Normal Single Width Height Greenford Normal Single Width Height UBE BPW Norma Single Width Height Normal Single Width Height x Thank You lLarge Double Width Height s Demonstration Copy Large Double Width Height Si oan geller co uk Normal Single Width Height 7 Normal Single Width Height Si e Type the desired text into the relevant fields and select the text size from the drop down boxes on the right e Selectin
41. ceeeeeeseeeeeseeeeseeeeesseeeeeeas 91 Looking up Serial Tracking transactions sneeenneeenensrnenrnnnerrnesrreesrrnenreeernnee 93 ER ICR VVIZ aN EE 94 WOME OOTY Al centers vec da E EE E EE EE E E E 94 OMISSION BEEN 98 Seting Up Personnel eege EES 98 Deleng PErSoONNG kersaa E E eee 99 E OUNO Cl ONNO MN 100 SVAT CHANJE eere E E E E E E E E A EEE 101 Setting Up Rates ce cecccccssececeeeeeeceeeeeeeeeeeseeeeeeeeeeeseeeeeeseeeesseeesseeeesseneees 101 Selling with COMMISSION Get 102 OCK I OU eee E E E 104 LO HOGI I EE 104 TOGO Ck OU eere E E E E ESE 104 Kei 105 Printing from the Product Hecord 105 Printing from the Database EES Credit et ISSUING a Credit Note cccccccceceecceceeeeeceeeeeeseeeeeseeeeesseeeesseeeeeseaeeessaeeesseeeeneas Using Redeeming a Credit Note ccccccccceecceceeeceeeeeeeseeseeseeeeessaeeesseeeeesanes OCI il SEUN OOK SUI EE TO set UP a recipe tem OCK OdG aeee e e A EAE E EEE E EEE EREA EAE EE SEE To create a new Order manuallv Setting a Product to use min and max criteria To Book an gelaut If the delivery was correct cccecceceececseeeeceeeeceeeeseeeeseeeeseaeeesaeesseeeesaueesseeeesaes 122 If the delivery Qty or Cost was incorrect ccccccecsseeeeeceeeeeeeeeeeeeeeeeeeeesaeeeeess 123 ES STIG AY MCU EEN 124 AnG AIT BC E 124 Edan NEN EE 125 Eileen ea E E EE E EE ES EE A A E EET 126 eino e ele CA E 126 OOS NC cates en pcg ens senescence alee eoe eae an
42. cription Price Stationery Stamps Toiletries Contec tionary Ice Cream Magazines Spirits Toys Cigarettes Soft Drinks Weighed Veg Videos Groceries e wiches Tobacco Barcode Items Snack Pack Account Account Payment Status Paid In Paid Out No Sale Layaway Price Change Customer Product Maintenance Discount Product Product 0 SE EE 7 Search Enquiry fo Amount dE EE SUBTOTAL Signing on to the till There are 4 ways of signing on to a till 1 Dallas Key this is a fob that is attached the till usually on the card swipe 2 Manual Sign On this is a box for the operator to enter their Sign On code and confirm their password 3 Button Sign On this is a displayed button on the Sign On screen it will also prompt for a Password if the user has been allocated one 56 DT ces software Manager Manager Enter Password be password protected Making a Sale e Select the product to be sold from the keyboard layout e The selected product and it s price will be displayed in the transaction screen lf the product is not recognised because it does not exist there is a setting that can be switched on to allow you to create products on the fly in sales mode You will see the following Invalid PLU Code d Product Code 203020 is not on file Do vou wish to Create it e Select Yes 48 Add PLU On The Fly Add PLU l t DRAUGHT OwERTICULOE AISDpEGH RE BEGG T
43. d from here you can edit information such as prices reporting department name The PLU field cannot be edited e Once all changes have been made select Save Any changes made will take effect immediately Deleting a Product e Select Le Products e Select Products e Enter the PLU or use the PLU and description search boxes of the product to be deleted and press Enter e Select e The system will ask if you are sure Select Yes No The deleted product can still be reported on historically d lf the PLU has more than one barcode use Alternative H Us tab to add the extra ones in each barcode can have its own price El ces software Add a comment Comments are displayed on the terminal and or customer receipts and are product specific e Select This will display the comments page lf the comment is to be displayed to the Operator only e Tick the display comment to operator box e Type text into the text box below If the text is only for a Trainee Operator e Tick the display only for trainee operator box lf the comment is to print on a receipt e Tick the print comments on receipt box lf the text is different type the text into the receipt comments lines Once the product is selected for sale on the terminal it will display this screen Display Comment Prawn Cocktail This contains nuts please advise customer Se EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREEREERRERREE
44. diment to e Select the Profile tab e in Condiments use the drop down selections to chose the options you wish to attach Product Items 24930062 Create Next Tuna Sandwich Pricing Stock History Profile Comments Suppliers Locations Recipe Alternative PLU s Default Department d Top Previous Next e Select Save EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er cesisontware Removing a Condiment from a Product e Select Products Products e Find the product you wish to remove the Condiment from e Select the Profile tab A e n Condiments Select the next to the option you want to remove e Select Save d You can have a maximum of 3 condiments attached to a product and each condiment can have a maximum of 16 options These print on remote printer tickets only 22 d Ces CT cesisontware Menus Menus are buttons on the tills that display predefined products e g all pas
45. e eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee ee eee reer eee ee eee eee eee eee eeeeeeeeeeeee reer eee eee eee eee err ces software Questions Questions can be used in several ways e g in the bar environment they can be used to prompt the user to check for ID when selling alcohol or in the retail environment to up sell so if they are selling a pair of shoes would the customer like shoe polish To create a new Question e Select CES Questions Questions Edit By Grid Ne Lopes Result Type Receipts Unique Question E Mamaa ana Eee MNAM errr e reece reece eneeee reer reece entree reece rere enrreerreeeerrrce rere rer ere eerere errr t rer ere eerere rere cerereerrere rere terre terre e rere rerer terre e cere eererererree creTeterer terre e CrETeeerereeerrre crLreeeree terre e crTreeeree eerie e cere rere eeerrre cece terre eeerrre cece etree eerree cere e etree eerrrre cere erererererrre cere ee treet terre eter eeereeeerrree rrr eeerertrerrre cere eeerree rere errr e rere ererrie terete errr ererrre terre eereeererrre terete erereeerrre terete errr ererere terete treet errre terete errr er errre terete treet rere eter tree ees e Enter the unique number you can see the last one used by looking SO Vale drop down list e Press Enter if you wish to create this Question select Yes if a Question with the number already exists you
46. eeerereeerere cree etree eerrree rere terre eerere cere eeeeeeeeerrre cree terre ererrre cree eerer terrier cere er erer terri e cere ererereeerrre cere ererer etree eter trereeeerrre terre rere ererrre terre eerere terete terre rere e etree terete errr ererere terete errr trerrre terete treet eereretrreererereeerereeeret terre er errre terete errr ererereerret terre tree rere Teeter es Cal cessotwae DUPLICATE Fosters Loyalty Points 9 No Change Due 21 01 2008 09 45 UU1 O1 00006 To Print a Copy Receipt e Select Print To exit from the detail view e Select Poe F _ Continue To Print an A4 copy of the receipt e Select Receipt Document EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er ces software To void the transaction e Select Voiding the Transaction will remove it from the database this functionality may be disabled To Print the Search result List from the Receipt Printer From the
47. f a Condiment with the code already exists you will be taken to that record e Enter the title of the condiment e g Cooking Instructions or Shoe Colour 19 DT Ges e Press Enter ces software e Inthe first field type the first selection you would like to see in your list e lf this is not a compulsory selection remove the tick from the Compulsory box e Once all the options have been entered select Save if you do not wish to save this select Abort The options will be displayed on the till in the order they are entered in this list Editing a Condiment e Select Products e Select Condiments e From the drop down box select the Condiment to be edited or type in the condiment number and press enter e Edit the information as required e Select Save Deleting a Condiment e Select Ss Products e Select Condiments e From the drop down box select the Condiment to be edited or type in the condiment number and press enter e Select Delete if the Condiment is attached to 1 or more products you will see the following message ces software Delete Condiment Table This condiment is currently used by 12 products a Deleting this condiment will remove this condiment Fram the products Delete condiment e lf you are sure you want to delete it select Yes if not select No Attaching a Condiment to a Product e Select Products Products e Find the product you wish to attach the Con
48. g Print will print a copy of the text e Selecting View will display the text on screen as below DT C S wees Geller Business Mach CSO har Touch Software 14 15 Fairway Drive Greenford UBG BPW DEMO MODE Thank You Demonstration Copy winw qeller co uk e Selecting Save will save the changes made e Exit will go back to the menu selection screen without saving changes If you have made changes and they have not saved you may be in DEMO mode ces software Reason Menus Reason menus are attached to various till functions by default When doing a function on the till you are prompted for a reason e g voiding an item the reason may be the order was incorrect To add a value to a reason type e Select Utilities e Select Reasons This displays the Reason Types Screen e From the drop down list select the Reason Type you wish to add a value to EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er ces software
49. has not been closed CES Review Transactions Central File mef IS Sales Transactions Review Drag a column header here to group by that column Pty ReportDate Date tee Geet an KIT e Select Change Criteria The search criteria screen is displayed EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er Fal ces software Review Iransactions Search Criteria Sales Database lt lt Central Archive Sales Current Local Sales Operators Operator Ai Operators Transaction Types W Sales w Refunds Wo Sale Mois AC Pay Paid IN Paid Out Training l Hotcodes I Card Details oid All Date Time Start Date 2301008 End Date 23 01 2008 start Time 00 00 End Time 23 59 Terminal Selection e All Machines l Range Of Machines E Transaction Values Low 0 00 High qggq99 Op Search EORR To be in Central Archive Sales the End of Day process must have
50. i E 129 OCK TRINO eaer eE Ee NE EE NEATE E EEE EEE E EEEE EERE 130 Doing a Stock Take 130 MOCK AGIUS MEN reee E E E EE EA E EAE S EEE 133 TO create a new adiusiment 133 Stock e EE DEE 136 Selen e 137 Delete an ACIS TSI scperccterseecuatiecenvactemsecnstinsessectewaecusticeasectewarsuctenkuectussesuctnonve 137 Vew an PACS UVC IN oeren E RERE 138 Customer BACK E ue 139 Ee E 139 Creating a NEW CGustomer 139 Adding a Customer to a Group 141 PLACING Wer TC 141 Allocating a Swipe Card 142 Entering Birthdays and Anniversaries c ccccccsecccseeeececeeeeeeeseeeeseneesseeeesaaes 142 Putting a Customer On Stop cccccccceecccceeeeeceeeeesaeeceeseeeeeseaeeesseusesseeeeesaaes 142 Adding SC eng EEN 142 VIEW Deposit FISIOSY 2 iegueetdgedebdgdegeeEEddE Edge iaa a a a a Transaction Overview Customer Groups ccccseecceceecceceeeeeceeeeeeseuceeeeuececeueeesseceeseeeeeseueeesseeeeseeetsaeees PROGIING AN Ww G OD D Deleting a GOUD reene aE E E A EEEE TRE CU eu E e Create a New Order 148 Add to an Existing Be 150 Remove an ltem from an Order 152 Amending a Product on an Order 153 To TP TAME E NG e E EE eaaanieaumetienetsteamannateetemiaauees 153 TO Print a Mini Statement cece cceececeeeeeeeeeeseeeeseeeeeseeeesaeeseaeeeseeeeseeeessaes 153 PVG TINNY ele EE 154 Be 155 setting Up a Customer for Loyalty Discoumt 155 Loyalty Points Chverview 155 KS el enn CC 156 Adding TOX EE 156 true BEE 157
51. ing used in the Retail environment with scanner the PLU should be the barcode Other mandatory information for the product record is the supplier name this can be created from the product record Group Department PLU Product Prawn Cocktail Starters Food Mains Lasagne ces software How to create a new PLU Product You can also create products on the fly in sales mode see Functions section If you are using the stock control module as well please also refer to Stock In Out section of the manual before saving the item e Select Products e Select Dace A blank product record is displayed Product Items By Group Dept By Supplier Units Of Sale Edit By Grid Top A sate Next Coy Last E Delete Exit e Enter the PLU number barcode or if not being used in conjunction with a scanner enter the name of the product this is limited to 14 characters defaults to uppercase and is shown on reports 12 SEE E EEE eEPEPEPerE CERT E TPP eEr Pere errr re rer rrr err rer rrrrr rr rrr rrr rrr rrr errr rrr errr rrr rrr rrr rrr rrr rere TTTTTTTTETTTTTTTTTTETTT TET ET EET T TEE TEEEE ETE T EEE EET EEEEEEEEE CEE TEE EEE EEE CECE EEE EEE CET ECE EEE EEE EE EEE EEE EEE CEE CEC eee CEE eee eee ee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee reer eeeeee eee
52. ission Name e Edit the required information e Press Enter EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er Tea _ ces software Saving Changes To save any additions or any changes made from the Commission Personnel Rates screen e Select If you do not want to save the changes made e Select Abort Setting Up Rates d Rates are set for all personnel and all sales you cannot set up a rate for a particular product or user e Select Utilities e Select Commissian The Commission Personnel Rates screen will aooear Commission Personnel Rates ces software e Select The rates page Is le ed 10 o 10 00 100 00 20 00 ze in the band numbers the amounts nest commission rates you want to implement In this example a sale up to 10 00 will attract 10 and between 10 00 and 100 00 attracts 20 Selling with Commission Set e Select the products to be sold e Select SUBTOTAL
53. lected and you are ready to accept payment e Select SUBTOTAL This will disolay the payments screen Using the numeric keypad enter the amount that is being tendered e g 500 e Select the tender type from the right hand side e g cash Cash e Enter the next amount to be tendered e g 1000 Cheque e Enter the next amount to be tendered e g 500 Credit Cards DT ces sotware Printing a Receipt e Select Receipt When in a transaction or an open table and receipt is selected a bill will be printed if you have just signed in and receipt is selected the last receipt for the terminal will be printed You may have product countdown configured this is a number displayed by the product that advises the user how many are in stock it will only display if the figure is positive Fosters 144 LG S wees cesisotware Basic User Operations Retail The illustrations used in the Sales mode section may not reflect the layout of your tills exactly e g the colour size and wording on the buttons may be slightly different depending on how your system has been configured Sales Mode is the function which allows you to run a point of sale till from Sale Mode you can carry out sales process refunds manage tabs and tables amongst other things To access Sales Mode from the Back Office e Select Sales Review e Select Sales Mode A An example of a typical Retail layout ces sotware Des
54. lumn header here ta group by that column SE i Department DRAUGHT GUNS o GUNS SOFTS Softs STARTERS Starters ONE She Edge Labels s babe ach i Get tn Zero be equal Be ke Fait stock level ivi of FDY Ci Product Labels 3 On eStan Pr oducts e Click on the Department you want to print labels for e Select the type of label you want to print s Shelf Edge Labels eseeregseereseeeegeeereeeEEEeeEEEESEEEEESEEREEEEEEESEEREESEEEEEEEEEESEEREESEEEEEEEEEESEEREEREEEEEEEEERENEEERKREEEESEEERENEEEREREEEESEEEREREEEREREEEESEEENENEEEREREEEESEEENENREERERREEESEEENENREERERREEESEEENERREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENENREERERREEREEEENERREERERREEREEEESKNREERERREEREEEESKNREERERREEREEEESEREEERERREEREEESENEEEREREEEREEESENEEERERREEREEESENREEREREEERKEESENEEEREREEEREEESENEEEREREEEREEESENEEEREREEEREEEEESREEREREEEREEEEENREEREREEEREEREEENREEREREEEREEREEENREEREREEEREEEEEENREEREEEEERVeERrguuee d El cesisoftware If correct Press Yes You will then see the following Labels Generated Ed j 2 Generated Successfully Once you have selected all of your departments and number of labels select Close The following screen will be displayed Print Shelfedge Labels lt r You have 2 labels waiting for Printing No Label Preview e Select the label type from the list on the left e To preview the labels select Preview e To Print the labels select Print Exit and
55. mber and Value of Transactions e Nett Sales e Tender Type breakdown e Number of No Sales e Number and Value of Voids e Loyalty Point Issued e VAT Analysis Weekly Sales By Day e By Day for a 1 week period e Number and Value of Transactions e Nett Sales e Tender Type breakdown e Number of No Sales e Number and Value of Voids e Loyalty Point Issued e VAT Analysis Consolidated Weekly e 1 week period total values Sales e Number and Value of Transactions e Nett Sales e Tender Type breakdown e Number of No Sales e Number and Value of Voids e Loyalty Point Issued e VAT Analysis Sales By Period e User defined period totals e Number and Value of Transactions e Nett Sales e Tender Type breakdown e Number of No Sales e Number and Value of Voids e Loyalty Point Issued e VAT Analysis Sales Commission e User defined period e User Sale Value e User Commission earned e Overall Sale Value e Overall Commission Value Operator Sales e User Defined Period e By Operator e Number and Value of Transactions 78 rn Mett gaiee e LES e Nett Sales software e Tender Type breakdown e Number of No Sales e Number and Value of Voids e Loyalty Point Issued e VAT Analysis Group Dept e User Defined Period e Period Totals e Group Value and Volume e Department Value and Volume Product Sales Report e User defined period totals e Product Value and Volume e Overall total Hourly Report e Graphical representation of hourly sales by product count e
56. n EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er ces software Mail Merge Wizard Mail merge wizard is a tool to export data held in the Account and or Customer database to a csv file To Export Data e Select Utilities e Select Mail Merge Wizard The mail merge wizard Step 1 page is opened Mail Merge Wizard Step 1 Choose Data from which to Mail Merge e Accounts C Customers Bookings WK s Fe i O Bee e Select the data group you want to capture the data from e Select Next Step PusnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnNNNNSNANANNANNSNSNNSAANANASNAANONANASASNAANSASNNSNANANANNNAANSNANNSANNANASAAANSNANASASNAANSAANNSANNASASAAANSAANASANAAANSAAANSASNASASAAANSAANASASNAANSASANSNSNAANSAAANANANASASAAANSAAANSASNAANSAAANOAANAONSAAANSAAANSASNAANSAAANANANASASAAANSAAAASASNAANSAAANSNANASASAAANSAANASASNAANSAAANSAANASASAAANSANNNSASNANNSAAANSAANASASAAANSAAANSASNAANSAAANSANNAOASAAANSAANASANAAANSAANNOANNASASAAANOAA
57. n you view the table planner the table numbers may show in different colours this is referred to as the table status this is configurable a In this example gt Table 3 Starters gt Table 1 Main Course gt Table 2 Deserts When the table is stored you will be asked which status the table is the list may look similar to this Table Status No Change Coffee amp Bill e Select No Change if the table status remains the same e lf they are now having Dessert the Dessert status should be selected selecting the Abort option will take you back to the transaction must be selected It is also possible to configure table statuses to work with time limits if this limit has been exceeded the table will flash Covers Covers can be used either in a table or in a normal transaction e Select the number from the number pad e Select You can see the number of covers displayed at the top of the POS 001 01 10 01 2008 11 11 Manager Covers 6 il e d If you have the prompt setting switched on the system will automatically prompt for the number of covers ces software Splitting the Bill Splitting the bill enables a table tab to be split up into a number of bills that can be paid separately e Recall the table e Select The Split Bill page is displayed Description Fosters Bottle Coke Fosters Bottle Coke Soup Melon Fillet Steak Roast Chicken v SPLIT BILL e Select the items to be t
58. ock In process as Goods In can be created as deliveries are received These orders can be faxed or sent electronically to Suppliers in some cases To create a new Order manually e Select Stock In Gut A e Select Stock Orders A blank Stock Orders screen is displayed Stock Orders Stock Orders Create New Order w New Drafts Bi 14 01 2008 08 57 as Open Order Created Plu Supp Code Order Qty e From the drop down box in the Order Her field select Create New Order e From the Supplier drop down box select the supplier you are ordering the products from e Select Insert EPPEEEEE EEE EEUE PCE EEEEE EEC eEeePUeee Eee Tee eeeeeeeeeereereeeeeree eee eee ree reeeree ree tee ree eee reee eer eeTeeeee tre tree Teeteeereereeree Tee ree eee tree ree ree ree treet eerie ree ere er eater ree reeereeree ree ree tre eree ree ree ree eree teeter teeter ere ree ree ree rree teeter eee rree rere iret tre eree ree tee eeerreereereereerreeree ree ree teeter ere ree ree treereeree ree tre ereeree ree ree rrerreeree ree rrerre erie tee teeter terete reerrerreere ree ree reer ree tee tee tre rreere terre ere eree rere treere tree ree tretreereereetrerre tree reeteeree tree teeteeteerrerreeteereeteetr etree teeteere etree teeter etree teeter A new screen will appear cesscitware list and enter if you do not know the full PLU press the and the product search box will appear e Inthe Search for field enter
59. oduct 21 Removing a Condiment from a roduct 22 Mo NUS arn EE EE EEE E E EE EEEE EEE 23 How to create a new Menu 23 To editan existing BE EE 23 Todel a MENU sorarsan EE E EOE 24 DUSSIN aee e E gu tn cos E EE E E EAE EAE E 25 To create a new COuestion 25 Attaching a Question to a produkt 26 To remove a Question from a broduct 26 Customer Display Pole Display ccccseecceceeeeeeeeeeeseeeeeseeeeeseeeeessaeeesseeeeeeas 27 CSS ATS a TINS e 27 SAVING Lhanges 28 COperatore cccccccseccsssessssccsssessssessssssssessstessssesssessssessssessstesssesssessarecesvecee cessollveye TO Create a NEW Operator cccccceeccccseececeeeceeaeeeeeceeeeeseeueesseeeesaeeesseeesseeeeesaaes 29 TO edit AN EXISTING Operator 31 Todelt GIN OD Ci OM E 31 FICCEIDG DCE WD DEE 32 setting the Header and Footer for Receipts n0nnnannnannnnnnnennnnnnnnnnnnnnnnnennnenne 32 REASON Menus 34 TO Add a value to a reason type 1 00 cece csecceceececeeeeeceeeeceeeeeseeeeseeeesseeeeseueesseeeesaes 34 TO MOV 2 T ME 35 SS IOS EE 37 Basic User Operations Hosptaitv 37 To access Sales Mode from the Back Office 37 SONATO TOE EE 38 EN aile EE 39 USING the Quantity Button E 40 Selling with a Modifier cece ccceeeecccceeeceeceeeeceeceeeeeeeseeceesseeeeeeseeeeeesseaeeeesseeeess 41 FS Jee 42 Jong a EE 42 Selling Products with Condiments ccccccccseeeceeceeceeceeeeeeseeeeeesseaeeeesaeaeees 43 VGU 43 To recall
60. ontain tips and helpful hints Mix and Match is not included in this version as it is currently being rewritten Handhelds Location Stock Accounts Bookings and Scales will be included in the next release El cessotware Back Office General Navigation Previous CH Top takes you to the first record Previous takes you to the previous record Next takes you to the next record Last takes you to the last record Abort Delete will delete the current record Save saves any changes made to the current record Abort exits the current record and does not save any changes Exit exits the CES Touch Software cesisontware Your Product Database Your Product Database should be regularly maintained with key information such as cost and retail prices The product database is divided into 3 areas Groups Departments and PLUs products A Group is a reportable area e g Food A Department is a reportable area within a Group e g Starters To create a PLU you must have the Group and Department in place first e g if we wanted to create Soup we would need Food and Starters Before you start to set up your system it is a good idea to decide how you would like your reports to look and devise a naming convention for your PLUs e g 01007 07 may be the Department e g Food and 007 the first product e g Soup so the product will have a PLU of 01001 and a description of Soup If be
61. oods in document EC PPPEEPEEEE EPEC PCE EEPEEEECeEeePeeee eee Tee eeeereeeeeeee ree ree reeeree eee reereeeeee ree terre eee reeee Terie reerre tree Tee ree ere ereereereeree eee eree ree ree ree ere eter reer ee ere er eerie ree ree ereereereeree tre eree ree teereeeree ree ree teeter ere reeree ree rree terete ree rree rere etree tee eree terre ree tre ere ree ree rreeree ree reeererre ere ree ree treereeree tee treereereereerrerrerreeree ree rrerre ree tee tre ere rree ree teerrerreereeteerrerrerree tee tee tre rreeree tee ree ere eree rere trerreeteeree tre tree reereereerre tree teeteereerrerreeteeteerrerreeteereetretr etree teeteere etree teeter etree teeter ae cesisoftware 2 Prink the Document The Goods in page will be displayed again but the Order you have just booked in will not be there If the delivery Qty or Cost was incorrect When the Goods In page is displayed select the Product Listing tab Goods In h Supplier Commens Product Listing 1 Product Information ao 1 BOTTLE COKE Bottle Coke a 36 e Accept All Outstand if Document ar pee from Reprint HAND HELD ouble click the oroduct which was not delivered correctl Goods inwards Item CR FILLET STEAK In Fillet Steak From here you can change gt The Case Qty In number of cases delivered gt Case Qty if the case size was different from
62. ot on file Do vou wish ko Create it e Select Yes 48 Add PLU On The Fly BE o Add PLU t DRAUGHT OwERTICULOE Laspten KL elna ZX C V BIN IM sect S Enter the description price and select the correct department e Select Accept The product will be pulled onto the transaction screen Using the Quantity Button The Quantity button can be used to sell multiples of a product e Select the number to be sold from the number pad e g 6 Select Select the product Fosters The selected product and it s price will be displayed in the transaction screen Selling with a Modifier CSO A Modifier is a button which allows a product to be sold at another size and or price e g Half Pint Double or Childs Portion e Select the modifier button 1f2 Pint e Select the Product Fosters e The selected product and it s price will be displayed in the transaction screen The Product must have a price against the unit in price levels if not you will receive the message below Invalid Function A Modifer HALF does not apply to this product d It is important that modifiers are used correctly because if you are using Stock as well it will affect the amount of stock that is deducted ces software Free Text This prints out on order printers and receipts but will not shown in the transaction pane e Select Free lext e Enter the text that you want to print beneath your product The product must be
63. ree teeter eee rr ere ere ree eee eree ree tee rre tre ereereereerreeree ree ree ere ree eree teeter ree ereeree tee ere ere ereereetre tre rreeree ree ree reer terre tre ree rree ree teerrerreeree ree rrerrer teeter teeter rreereereereeereeree terre trerretreere etre tre rreeteerr etre tree terete tree te etee teeter treetee re eteetr etree ree te etre treet eerie teeter rete __ this information will be shown in the supplier list report Editing an existing Supplier e Select P Products e Select Suppliers e From the drop down box select the supplier to be edited or type in the Supplier code and press enter e Edit the information as required e Select Save Deleting a Supplier e Select Products e Select Suppliers e From the drop down box select the supplier to be edited or type in the Supplier code and press enter e Select delete e lf you are sure you want to delete this supplier select Yes if not select No ces software Condiments Condiments are extra instructions that can be added to the profile of a product e g cooking instructions for a steak or size of shoe sold Creating a new Condiment e Select T Products e Select Condiments A blank Condiments record is displayed Condiments a k ampulsory jw Abort s esse e Enter the unique condiment number you can see the last one used by looking in the drop down list e Press Enter if you wish to create this Condiment select Yes i
64. reer eee eee eee err e Press Enter if you wish to create this product select Yes if a orddact with HAE PLU already exists you will be taken to that record e Enter the description of the product this is limited to 30 characters and Is shown on reports e Inthe price levels section enter the retail price for the relevant sale sizes and price levels e Select the Profile tab e From the drop down list select the department the product belongs to e From the drop down list select the supplier e Select save d lf the Department or Supplier does not exist select Add and you can add them straight in to the database Editing existing Product e Select W e Select EC PPPEEPEEEEE EEC PUEEEEECEECEEePUeEe EEC Tee eeeeeeeeeeree ree ree ree eeee eee tee eee reer ree terre reer reer ee Tee eee tre eree terete eee ereereereeree eee eree ree ree ree ereeree ree ree eeeereereeree tre ereereereereerreeree ree teereerreereeree ere rrerreeree ree ree ree teeter tee rree rere ree tee eree ree ree ree treereereereereeeree ree ree ere tree ree ree ree tre eree teeter ere ereer eerie tre ree rreeree ree rre reer eerie tre rr errr ree reerrerreere ere rr erreeree tee tee tre rrr ree teerreereeree terre trerretteeree tre treereereerrerrerreeretteereerreeteetee teeter treetee te etretr eerie teeteereetree teeter etree teeter e Enter the PLU or description of the product or use the search boR ang Ware press Enter e he Product record is displaye
65. reeteerr etre tre ete teereerrerte tree teerrerreeteereetretr etree teere erie tree teeter etree teeter ces software ams mw oar af opr TI In this example have told the system am taking Half of Carlsberg from stock it has calculated the cost e Select Add Find the second product you want to add repeat this process until all constituent items have been added If you cannot select the size you want to add to the recipe it is because it is not priced in the sales price levels section of the product record Product Items Carslberg Shandy d pe pi Drag a column header here to group by that column at Cos CARLSBERG Carlsberg 1 00 HALF a5 0 50 LEMONADE Lemonade a r CARLSBERG E Carlsberg lr iolar F oS Fo E E Once you have saved the PLU the following message will be displayed Update Recipe Cost D Update Main Recipe PLU Cost Price LEE EPEEPEPeEE PEEP TE PEPE ere er err rere rere reer errr rrrrr AAAA AAAA AAAA eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee ee eee eee eee eee eee eee eee eee eee eee eee eee ee eee ee eeeeeeee rere eee eee ee eer el Select Yes cesisoftware The Margin and Profit fields on the front of the product record will be updated ZZ 2321 ee ces software Stock Orders stock orders can be used to record incoming stock which has not yet been received orders placed with suppliers This is not a mandatory part of the St
66. s is a number displayed by the product that advises the user how many are in stock it will only display if the figure is positive Ges l ces software Terminal Reports Current Financial some of these reports will only appear if the feature is configured Report Name Information Current Financial e Number and Value of Transactions e Nett Sales e Tender Type breakdown e Number of No Sales e Number and Value of Voids e Loyalty Point Issued e VAT Analysis Group Dept e Group Value and Volume e Department Value and Volume Product Sales e Product Value and Volume e Overall total Sales Commission e Personnel Names e Band Rates e Transaction Count e Sale Value e Commission Value e Overall total Sale Value per User e Overall total Commission Value per User e Overall total Sale and Commission Value for all Users Charge Sheet Status e List of Open Tables Volume and Value e Overall Volume and Value Mix and Match e Mix and Match offers used e Number of times fired e Discount Given cesisontware Archive Central Sales These Reports will only have data once the End of Day procedure has been done Because they are period defined reports once the report has been selected you will need to choose a start date and or a finish date for the report Certain reports may also ask for Terminals to be defined by a tick box the default is set to all terminals ces ReportName Information CIO Daily Sales e Nu
67. separately Setting up a Stock item e Select Products e Select Products Find the product record you want to set as a stock item Product Items MARS BAR BERE create not sz OO 36 00 0 200 X 0 00 E 17 000 3 SREP C PEPE Err Eree PEER PEER ETE r eer errr reer er rrrerrreerrrrrr AAAA EET ETE ETE EEE TET EEE EEE ETE EEE TEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE EEE eee eee ee eee Eee Eee ee Eee Eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee ee eee eee eee eee reer eee eee eee eee eee eee eee ee eee eee eee reer eee eee eeee reer eee ee eee reer ees e Inthe Case QTY enter the number of sale units in the case you burchaseValC e g in a box of 36 Mars Bars there are 36 items in a 70cl bottle of Vodka selling at 25ml shots there are 28 e n the case cost enter the cost price of the case The Unit cost will be calculated automatically e Inthe Quantity field for each unit of sale and price level you have set up enter the number taken from stock each time one is sold e g if have a unit of sale called double for vodka the quantity out of stock would be 2 e Inthe Inc Price field enter the price you sell the product for if it is not already there The Profit Margin and Ex Price will be worked out automatically Make sure you have the correct VAT Rate applied Remember once you have set up your item
68. ta dishes or all type of shoe How to create a new Menu e Select pw E pran Products e Select Menus e Enter the unique menu number you can see the last one used by looking in the drop down list e Press Enter if you wish to create this Menu select Yes if a Menu with the number already exists you will be taken to that record e Enter the title of the Menu e g Pasta Dishes or Trainers e Press Enter e With the cursor in the Option 1 field select Search Product e From the tree view select the 17 product you wish to be displayed in the menu e Once all the products are listed select Save To edit an existing Menu e Select Products e Select Menus A blank menu record will be displayed ces soware Menus Edit By Grid Abort e From the drop down box select the Menu to be edited and press enter e Edit the information as required e Select Save You can have a maximum of 16 options attached to a menu To delete a Menu e Select ai A ror ail KN SV Products e Select Menus e From the drop down box select the Menu to be edited and press enter e Select Delete e lf you are sure you want to delete it select Yes if not select No LEEPER EP EPP rE Pee PEe REE EERE E Pree errr ere rerrr reer rrerrrrr rr reer rrr rrr errr er rrr errr errr rr rrr rrr rrr rrr TT TTTTTTETTTEETTTTTEETTTETET TET T TEE EEEEE ETE E EET E TEE T TEE EEE EEE E TEE E EEE EEE EEE TEE AAAA eee eee eee ee
69. ted You may have product countdown configured this is a number displayed by the product that advises the user how many are in stock it will only display if the figure is positive Fosters 144 ces sotware Functions The illustrations used in the Sales mode section may not reflect the layout of your tills exactly e g the colour size and wording on the buttons may be slightly different depending on how your system has been configured Some of these functions may not be available depending on specifications given to your dealer Fixed Discount e Ring the items through e Select Statt Discount This will discount the transaction by the predefined amount Item Discount This will apply a discount to the last item on the transaction You can either discount an item by sell for a reduced price or take an amount off e Ring the item through e Select ltem Discount Enter the amount e g 10 e Select either this will reduce the item selling price by 10 Amount this will sell the item for 10p this will take 10p off of the selling price Ces CT All Discount Subtotal Discount CSGO WO This may be configured to allow the items to be tagged individually but is usually set up to apply to all items in a transaction e Ring the items through e Select Subtotal Discount Enter the percentage amount to be discounted e Select A d Discount will only be applied up to the max discount percentage
70. the product with the barcode across the beam from the scanner e The product name and price appears in the transaction pane If you get this message Invalid PLU Code A Product Code 11111111 is not on file The barcode is not in the product record add as a PLU Layaway This function can be used to temporarily store a transaction a Layaway can be recalled by any operator e Select Layaway e The transaction will disappear and the main screen displayed To recall a transaction that has been laid away e Select Layaway The Layaway recall screen is displayed DT ces software Operator Value Time MANAGER 00001 15 TORE Kl e Select the transaction to be recalled e Select Recall The transaction is recalled to the transaction pane as normal EaxeseeeRRERRERREEREERRERRERRERREEREERRERRERREEREEREERRERREEREEREERRERRERREEREERRERRERREEREEREERRERERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERRERREEREERRERRERREERRERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREERRERRERRERRERREERRERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREEREERRERRERREEREERRERRERRERREERRERRERRERREEREERRERRERRERREERR ERR rere er Product Search ces soware Product Search can be used when you cannot find a specific prod
71. the standard gt Case Cost if the case cost is more or less than in the product record Once you have made the required changes e Select DT Ces W ces sortware Accept The product listing page is displayed with the changes reflected If you do not want to save the changes made e Select Pad Abort e Select Accept In The accept goods in message will be shown Accept Goods Accept the goods listed This will update the stock items listed with the quantities received 4 goods inwards receipt will be generated Proceed lf the product and amounts were received say Yes if not say No assuming you select Yes you will be asked if you want to print a goods in document Print d r Frint the Document Bb The Goods in page will be displayed again but the Order you have just booked in will not be there Deleting an Item From the Product Listing page highlight the product to be deleted e Select Del tem The product will be deleted from the order Adding an Item From the Product Listing page e Select Add Item The following search box is displayed EEN ces software Goods inwards Item 1 Use the PLU or Description field to search for the product you want to add to the delivery once the product has been selected the Case Qty and Case Cost will be read through from the product record e Inthe Case Qty In field select the number of cases delivered e Select PS Accept 125 ER
72. uct on the terminal e Select Product Search e Enter at least one character of the PLU or description e Select Enter The results page is displayed Search Result EO O SOUP Soup Select Product Show Retry Picture e To sell the product press the Select Product button e Retry will take you back to the search entry page e Abort will exit from the Product Search mode If you cannot find the product using the search facility try un ticking DT Product Enquiry cessofware Product Enquiry can be used when you need to know certain details about a product the information you see is configured by your dealer so every system will be different e Select Product Enquiry The Product Enquiry Stock Details Page will be shown Enquiry Stock Details a a Product Enquiry Stock Details eee _Fields Infomation _ __ _ _ S Copy product Product Code FILLET STEAK into Sales Product Description Fillet Steak Mode Group Deparment Dry Starters Current Stock 0 0000 Price 1 EACH 15 50 Price 2INONE 0 00 Max Discount Allowed 0 Operator Comments Date Last Sold Date Last Order DEER Q WIEIR T UL 1 O P s alen Eilen yi RI Le vrer zjxjejvjBs Nnjm vs eseeregseereseeeegeeereeeEEEeeEEEESEEEEESEEREEEEEEESEEREESEEEEEEEEEESEEREESEEEEEEEEEESEEREEREEEEEEEEERENEEERKREEEESEEERENEEEREREEEESEEEREREEEREREEEESEEENENEEEREREEEESEEENENREERERREEESEEENENREERERREEESEEENERREERERREEREEEENENREERER

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