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1. for more information Video Shows the video tuning menu where the picture quality can be adjusted refers to Chapter 5 section F How to Use the Video Tuning Menu for more information Keys Shows the Virtkeys menu which allows you to simulate pressing special keys such as the Windows key or complex multi key sequences refers to Chapter 5 section E How to Use the Virtkeys Menu for more information Auto Bandwidth Allows the user to select the proper bandwidth corresponds to the network environment Generally speaking it s recommended to select Max for the LAN users and Min for the WAN users 46 PS 2 This area will show PS 2 as in this example to indicate if keyboard and mouse are PS 2 signals If Autosync appears beneath this indicator the mouse pointers on the local mouse and the VNC session will be synchronized automatically 1 A S These flags show the state of the keyboard lights NumLock ShiftLock and ScrollLock respectively Other items If the server s screen is larger than 1024x768 additional buttons will be shown to the right of the above listed items These are all keyboard shortcuts and are duplicated in the Keys menu D How to Use the Main Menu To access the main menu press F7 twice quickly You must press the key twice within one second If you press it once or too slowly then the F7 key s are sent to the host just like any other key This is the only way to get into the
2. KVM OSD Operations ereta ara aerea aa aaa aeee ae anna aaaaa aaa rena aaa aaaaacanaa 38 C HotKey Command Seire iiaea aiai a ea Rad once cannes ode GAR AT ede 41 E Chapter 5 How to Remotely Control the Host computer s 43 As Accessingiihe VNG Interface 3 2 2 22s2s chided vet fes da Dai aos AAE nian inna ais doada 43 Webilnterface ssa tias ora nid da Cao cdeneana ES wach dest nani a PS RS ik ieee das 43 IlNativeyNC Clientarea o ea esaa a a aaa era n ha o a SER Danas aaa loura dando 43 ISSA e e T E A a a a a N A 43 B Using the VNC Mena ett ction ee ie oan ee tele a 45 C How to Use the Bibar ietie ee sai e aTe eee C a e Aare eA ninhos aaa 45 D How to Use the Main Menu ccccceeeeeeeecceceeeeeeeeseeecaaeaeeeeeeesecaaesaeeeeeeesessncaeaeeeeeeeseteesieaeeesenes 47 E How te Use the Virtkeys MenUas maristas teias ms detent deen gata 48 F How to Use the Video Tuning Menu rear aeaeeaaaaaren na aaar ana anareana 49 Appendices Appendix A Troubleshooting erre aa aeaaaaaarereaa nana naanarenenanaaaaaaneeaannaa 50 Appendix B Specifications a a a aa a a a a aaa a a aai a A ESSE 53 Appendix C Supported Proto O S a r r a a a aRar 55 Appendix D Warranty Information eae aaararerea nana aaaaarareearananaaaananarananada 56 Appendix E Regulatory Compliance Statementis e erarereeneeaeaaararearanaa 57 Appendix F About Security Certif
3. Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright E Applet YncViewer started Screen Thumbnail Monitoring Information Input channel Video mode 800x600 60Hz My IP addr 192 168 1 168 Current time Fri Nov 3 07 00 47 2006 System Identification Contact ALBERT Change these VNC client options VNC Callback 13 Screen Thumbnail Bd This image is taken from the attached system It is updated periodically but not continuously See timestamp under image Monitoring Information Current status info from attached system System Identification Identification text for this machine Easily changed and intended for your ovm purposes VNC dient options VNC Callback If you have a VNC client listening on your machine already click here to make this unit connect back to it More information Native VNC client startup file If your brovser is appropriately configured you can start a local native VNC client by clicking on these special links 8 B Configure your Digital KVM via IP The Home Screen The menu list on the left hand side allows you to access all of the features to perform the configuration of the Digital KVM via IP REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Copyright 2002 2006 from Rextron Technology Inc Home Screen Thumbnail Screen Thumbnail Bd Prefere
4. Trust SSH Tunnels Trust SSH Tunnels default J Access Sharing Policy Local User Lockout Disabled Local user always has access default 4 This menu allows you to configure a number of settings including Administrator Password Rextron Security Profile R Administrator Password This is the administrator password AKA root superuser You must have used it to get here The administrator s password can be changed here However the user name for this account cannot be changed The system will accept either root admin or administrator as the name of this account Add or change other user accounts here Idle Session Timeout When a login session is left unused for some time it is prudent to disconnect the user This applies to web login sessions via cookies and SSH logins This feature may be disabled by setting the value to zero Internal Firewall Setup As an additional layer of protection we offer an internal firewall When this feature is enabled connections will only be accepted from listed hosts All packets other than those from the hosts you list will be ignored dropped This makes the system invisible to them You may either list addresses to accept or list those that you wish to reject It doesn t make sense to do both Just list specific IP 10 0 0 2 16 or host Ler com Separate multiple values with commas VNC Password Policy from Rext
5. first computer connect the RJ 14 cable provided to the R Port on the rear panel of the Digital KVM via IP Then connect the opposite end of RJ 14 cable to the RJ 14 port of Serial Supervisor There are two RJ 14 ports in the Serial Supervisor please feel free to choose any one of them Once you have added the first computer to Digital KVM via IP by using the Serial Supervisor you can connect the second computer by using the second Serial Supervisor please have your second RJ 14 cable provided with your second Serial Supervisor to link up the first Serial Supervisor and the second one That s it And you can link up to 16 computers The following diagram is shown the whole connection For more specific information regarding cabling status indicators and how to setting refers to the user s manual of Serial Supervisor Digital KVM via IP Too Connect to pa the R PORT F a aa A A E ill gt Pe i PC16 RJ 14 cable Up to 16 Serial Supervisors Configuring Viewing Serial Supervisor through the Web Interface Once you have one or more Serial Supervisor connected you will able to configure and manage them through the Web interface You may need to modify the default settings on the Digital KVM via IP to match your various Serial Supervisors default configuration Consult the documentation that came with your Serial Supervisor to determine if you need to modify the default settings to complete the installation To be ab
6. 1 240 3 Host Names for example yahoo com google com WARNING Be careful NOT to lock yourself out Be certain that your IP will be accepted by your filter VNC Password Policy When a new VNC connection is established the remote user must be authenticated Standard VNC protocol does not support username it only supports passwords As long as all users have unique passwords we can infer which user is connecting based on the password provided Alternatively you may enable a second login screen that will require a valid username and password This is done after the VNC connection is established using menus and prompts generated by the firmware We call this second method fancy login If it is enabled fancy login will be required from Java VNC clients as well which is unfortunate because the one time password scheme cannot be used and Java VNC clients have already logged into the web server securely Also VNC normally encrypts passwords and uses a challenge hashed response system that is more secure than the fancy login method This isn t a concern if the entire connection is encrypted with SSH or SSL however Trust SSH Tunnels If the incoming VNC connection is coming in over an SSH tunnel the SSH user password combination is used and no password is required Disable this behavior if you suspect that your SSH client machine is not secure and you are concerned that your SSH tunnels may be used by other people Access S
7. 19 V How to Edit the User Accounts Please click on User Accounts to REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright Applet Vine Viewer started get the following image Users and Passwords EI Username Password Delete user Edit User Details Select a user name from the above list then edit here Username MS Password NS ENS Record changes s2y Rextron Copyright amp 2002 2006 from Rextron Technology Inc Current Users Ed Click on a user s name to edit his or her settings below Create a new user by filling in the form values and choosing appropriate button below You may change the admin password here Edit User Details Select a user name from the above list by clicking on their name then edit below Leave password empty to leave the password unchanged You can create a user by just entering the name password don t click in table first or else you ll change a user s name instead De This menu will allow you to add accounts other than admin to the system These accounts will not have the authority to change settings but can access the Web interface and log in the VNC console Selecting Delete perman
8. A CE VCCI RoHS Compliant Yes 54 Appendix C Supported Protocols Service Description Benefits SSH Secure Shell May be used to securely tunnel VNC and HTTP protocols AIIE Web redirector to HTTPS Convenience server to redirect all web traffic to encrypted port Clear text HTTP is not supported SNMP SNMP Agent UDP Allows integration with existing SNMP network management systems HTTPS SSLTLS Encrypted web control Secure control and management of the device and attached system Screen snapshots may be downloaded Integrated Java VNC client with or without encryption allows control from any Java enabled browser Password protected VNC VNC RFB Protocol Server Standardized real time KVM network protocol Compatible with existing VNC client software VNCS SSL tunneled VNC VNC protocol tunneled via SSLTLS encryption For secure real time control of the server over public networks DHCP Eases network setup by fetching IP address and Dynamic IP other network settings from a centralized server Setup Config RADIUS Cen Allows integration with existing RADIUS servers so tralized that user management can be centralized authentication Supports challenge response authentication using hardware tokens like SecurlD and conventional passwords SYSLOG System event logging to MIT LCS UDP protocol Must be configured via another system DHCP option DNS Domain Name Service Converts text name into I
9. Component Version Release System firmware Thu Jul 8 17 28 01 EDT 2004 CGI Component 04 27 4172125 Linux Kernel Linux version 2 4 20 pre7 130 Mon Mar 8 09 37 36 EST 2004 System FPGA 3 Software options 00000007 ENT SEC MULTI The Digital KVM via IP contains the necessary software to use IPMI To enable this capability you must purchase the software option from Rextron unless you have purchased a model with the feature pre enabled To verify whether the IPMI feature is enabled on your unit login to the Web interface as admin click the Setup Admin button at the top of the page and click Firmware and flash memory management If IPMI is not listed beside Software Options see above then the IPMI option is not present and you will have to purchase the software option to use the feature To purchase the IPMI option please email Rextron Technical Support at service rextron com 62 Purchase Options lf you wish to add additional optional features to this unit please call technical support and provide them with this special code 4 E680 074A 1 7 They will provide you with an unlock code Please enter that code exactly here Unlock code TT Have your model and serial number on hand When asked supply the technician with the code listed under Purchase Options at the bottom of the Firmware and flash memory management page Once the order is processed the technician will provide you with an Unlock code Enter that c
10. Each file that is distributed upgrades a different component of the system Therefore be sure to apply all files you are given as part of an upgrade The system knows what to do with each file you give it and they are checked for validity before being applied System Reboot After installing new firmware you may want to reboot 31 XIV How to Upload Custom Certificate Please click on Firmware and then scroll down the screen to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Rextron Copyright 2002 2006 from Rextron Technology Inc Upload New Firmware A WARNING Do not turn off power before upgrade completes Firmware file Upload firmware Browse System Reboot Purchase Options Unit key 5 19AE 4849 1 5 Unlock codes gt Custom Certificate Upload Upload Certificate Applet YncViewer started 8 D Upload your own certificate to replace the factory supplied SSL certificate here We require an RSA private key and corresponding public certificate to be combined together into one PEM file There should be no encryption on the private key and it must be first in the file Therefore we expect a text file in this format end of file Uploading the root CA public certificate is optional and only affects the link on the login page It does not affect operation otherwise It is just a X 509 PEM file holding a public certificate 32 XV How to Looku
11. For a computer connected to the Master switch the address is represented by the PC port number 1 8 A H For example to access the PC plugged into port 7 of the Master switch type left Ctrl left Ctrl 7 For a computer connected to a Slave KVM you need to know the channel address of the Slave unit 1 8 and then the channel address of the device 1 8 A H Please note that only Master s PC 1 8 ports can be connected to a Slave For example to access the computer plugged into console port of a Slave KVM that is plugged into Port 6 of the Master switch type left Ctrl left Ctrl 6 C m Auto Scan Auto Scan automatically scans through powered computers at a fixed interval left Ctrl left Ctrl F1 When Auto Scan detects any keyboard or mouse activity it suspends the scanning until activity stops it then resumes with the next computer in sequence The length of the Auto Scan interval Scan Rate is adjustable see Scan Rate on the following page To abort the Auto Scan mode press the left Ctrl key twice 41 NOTE The Scan Type setting will determine whether computers must be eye marked to be included in the scan See page 27 for details E Manual Scan Manual Scan enables you to manually switch back and forth between powered computers left Ctrl left Ctrl F2 Press the up or down arrow to
12. Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright Applet YncViewer started Be There are two ways that Digital KVM via IP can control the serial devices such as power bar router printer and so on The first way is connect the serial devices with the DTE serial port or DCE serial port of Digital KVM via IP and the second way is connect the serial devices with the serial port of Serial Supervisor For more information refers to Appendix G 28 XII How to Set Date and Time Please click on Time Date to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Rextron Copyright 2002 2006 from Rextron Technology 1 nc Home Preferences Snapshots E Logout Current time Date and time are stored VNC 2 without consideration for time Thu Nov 2 1 15 2006 zone If you are controlling Connect multiple sites in different time Disconnect s zones we recommend you use Change time date UTC Universal Coordinated s Time also sometimes called Admin Network Config GMT or Zulu for all machines Set to LOCAL time User Accounts If the computer you are using System Ident to view this page knovs the Security settourctime correct time just press the Set Date and Time Set Date and E Time button to set the time and Compatiblity date to the same time as your SNMP brovser RADIUS Serial Ports Time Date Firmware Info Status Port Num
13. Proc Missing n a ACPI State soft off m Event n a Button n a SMI Timeout n a ensor Failure 0x00 0x0000 NMI State Asserted MI State n a Processor Presence detected or Slot n a DI 1 Device installed attached ty Violation Device installed attached DIMM 3 n a n a VNC Status Report Accessing IPMI Controls There are two ways to access power controls for the managed computer The first is through the Home screen on the Web interface The second is through the Bribar during an active VNC session Web Monitoring Information Host power OFF Video mode No power My IP addr 10 0 0 155 192 168 1 221 Current time Mon Jul 26 13 26 26 2004 iew IPMI sensor rep System Identification Hostname noname Net Address No net address Mon Jul 26 08 12 50 2004 Description No description Location Unknown location Contact No contact Change these Power Reset Control Java VNC client options java VNC with no encryption faster java VNC with SSL encryption more secure Native VNC client If your browser is appropriately configured you can run a local native VNC client just by clicking on these special links You can also save the file to disk and then click on it be sure to preserve the file extension ag vNC Such a file can be used one time only Native VNC LAN port WAN port Controls on the Home Screen Web 65 Once IPMI is enabled and functioning correctly a set of controls will appea
14. To disable read access set this string to nothing empty The default value is public Read write Community This community is allowed to read and change any value You should make this value unique and keep it confidential for security reasons anyone who knows this string can control this device and all systems attached to it Leave this string empty to disable SNMP write access Agent Identification Location This string is sent as the system sysLocation value It should describe the location of this device Contact Name This string is sent as the system sysContact value It should describe who to contact regarding this machine Typically it includes an email address ER This community is allowed to read any value and is not allowed to write or change anything To disable read access set this string to nothing empty The default value is public Read write Community This community is allowed to read and change any value You should make this value unique and keep it confidential for security reasons anyone who knows this string can control this device and all systems attached to it Leave this string empty to disable SNMP write access Agent Identification Location This string is sent as the system sysLocation value It should describe the location of this device 26 Contact Name This string is sent as the system sysContact value It should describe who to contact regarding this machine Typ
15. You may select to add a shortcut to the desktop for this connection Click Finish You can now use this connection to access the Digital KVM via IP modem Since you will still login to the unit through the Web interface after establishing a dial up connection the user name on the PPP connection and the user name used to access the Web interface do not have to be the same For security purposes you may wish to create a separate user name for dial up access The unit will negotiate a PPP connection based on the settings you provided and no additional scripting or configuration should be required under most circumstances This is a summary of the settings for use with non Windows operating systems or other versions of Windows besides XP 69 e PPP Point to Point Protocol must be used no other authentication methods are supported e TCP IP must be installed enabled on the computer making the connection and must be used for the dial up connection e The connection must be configured to obtain a dynamic IP address e The user name password must match a user currently configured on the Digital KVM via IP e For best performance and to simplify the troubleshooting process firewall software should not be used with the dial up connection Accessing the Web Interface Once a dial up connection has been established you can access the Web interface or start a VNC session using the following IP address https 99 99 99 99 You can now logi
16. a KVM or a PC can be added or removed from any PC x port on the KVM without having to power down the Master switch Make sure that devices are turned offer before connecting them to the Master switch NOTE After changing your configuration the KVM OSD will automatically update to reflect the new configuration 42 Hm Chapter 5 How to Remotely Control the Host Computer s A Accessing the VNC Interface There are three ways to communicate with the Digital KVM via IP in order to control the host computer s l Web interface The integrated Web server includes a Java based VNC client This allows easy browser based remote control Il Native VNC client There are several third party software programs that use the standard VNC protocol available in open source and commercial VNC clients HI SSH Tunnel By default there is a standard SSH server running on port 22 the standard SSH port Once connected via SSH the VNC traffic is tunneled through the SSH connection and encrypts the VNC session Each method will be discussed briefly in the following section The type of encryption method or client used is not critical lL Web Interface The Java based VNC client that is integrated into the Digital KVM via IP interface requires a browser with cookies and JavaScript enabled To start the Java VNC client login to the Web configuration interface and click on the thumbnail of the desktop on the Home menu or follow one of the two links on t
17. and remote mouse pointers are on top of each other PS 2 Reset Resets the PS 2 emulation going to the host and to the attached PS 2 devices This can be used if the mouse stops responding or the PS 2 keyboard isn t working 47 E Take Control When multiple users are connected to the same system use this button to take control away from another user Only one user may control the keyboard and mouse at any time All users see the same picture Thumbnails Switch to smaller thumbnail size screen images click anywhere on thumbnail to restore it Each button corresponds to a different sized image from half size to one sixteenth Logout End the VNC login session and disconnect Video Tuning Sub menu with video adjustments to be used when automatic picture adjustment does not provide a good quality picture see section below VirtKeys Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system The most common key sequence is the Ctrl Alt Del see section below KVM Menu Generates the key sequence used to access the on screen menu for a enterprise class KVM switch When these conventional KVM switches are combined with the Digital KVM via IP this key makes accessing their built in menu easier especially from the Java client This button will only be shown when an external KVM has been enabled via the web interface Bribar Closes or reopens the Bribar window a
18. computer on Power on the Digital KVM via IP while pressing the ESC key on the keyboard connected to it This will switch the DTE Serial Port to Configuration Login setting even if it was set to Pass through or Modem Also Windows HyperTerminal has a bug if you change baud rates while connected the screen is updated but the hardware is still at old baud rate hang up and reconnect using icons at top of screen to make new settings take effect If my network has a firewall what setting do use on the IP Extender to open a port into the network You shouldn t change any settings in the Digital KVM via IP but you should open port 22 for both outbound and inbound connections in your firewall Port 22 only needs to be opened for inbound connections You must use SSH tunnel to connect to machine tunnel to port 192 168 1 123 5900 for VNC protocol and 192 168 123 1 80 for HTTP web control OR instead of SSH client open ports 443 and 15900 inbound for HTTPS and encrypted VNC protocol Then click always on the encrypted link This is easier because you don t need to setup SSH tunnels 52 Appendix B Specifications Maximum supported video mode 1600x1200 85Hz Standard video modes supported 640x400 85Hz 720x400 85Hz 640x480 60Hz 640x480 72Hz 640x480 75Hz 640x480 85Hz 800x600 56Hz 800x600 60Hz 800x600 72Hz 800x600 75Hz 800x600 85Hz 1024x768 60Hz 1024x768 70Hz 1024x768 75Hz 1024x768
19. is used to limit the output rate of individual channels as needed e A maximum of four users may simultaneously login to the same device All users may type commands at any time and all users will see the same output Note the following e All users have equal access to all channels e A maximum of 16 Serial Supervisor devices may be connected at any one time You plug in and unplug any Serial Supervisor device at any time When reconnected it will automatically become available after a 15 second initialization period Any log entries will be retained by the Serial Supervisor device while deactivated but will not be available to users until it is re initialized 61 IPMI Intelligent Platform Management Interface Function Background To offer a more complete remote server control solution the DIGITAL KVM VIA IP offers an optional power management feature that allows remote hardware restarts and the ability to power the host computer on and off You may be able to take advantage of this feature if the host computer you are managing supports IPMI Intelligent Platform Management Interface Host Computer Requirements The host computer must support the IPMI standard version 1 5 to use this option Most popular server motherboards now support the IPMI standard To determine if your computer supports this IPMI consult its documentation for more information IPMI is used to configure and control a device on the motherboard called the BMC Baseb
20. menu system if the Bribar is disabled Here is the main menu for a typical system Main Menu REX 192 168 1 168 REXTRON ALBERT 1 800x600 60Hz 192 168 1 168 46 Kbps lt 1ms e SR Cae ans E Ea E iaeo Tuning Virekeys EM Nero riba The main menu window may be moved by clicking and dragging on the title bar It can be closed by pressing Escape or by clicking on the red X in the top right corner Here is a guide outlining various fields from the Main Menu Most of the functions operate immediately Other functions require a response to a confirmation prompt first before performing the requested function Identification Fixed text label that is defined by the user in the Web interface This does not affect the operation of the system and is intended to assist with administration Status Current status of the attached system and the status of the module B W Min Avg Max Auto Bandwidth control The white button is the mode the system is currently operating If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual difference between the modes but there can be a noticeable difference in speed and smoothness Mouse Resync Resynchronizes the mouse pointer so that the local
21. network configuration problems by giving you a view into the current setup of the machine If you are familiar with Linux or Unix this information may be helpful when adjusting the settings of this unit However it is not possible to directly edit these files System Configuration ER e Network Config these tables allow you to debug network configuration problems by giving you a view into the current setup of machine Disconnect all VNC users in case of the users are locked out of the system because someone has left a VNC session connected and cannot be reached through other means the admin user can close all VNC connections 33 XVI How to Setup Port Number Please click on Port numbers to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright amp Applet YncViewer started Network Servers and Their Port Numbers LAN Main Ethernet Port DHCP 192 168 1 168 Default Current Port Secure Shell Web redirector to https m SNMP Agent UDP om https SSL ceed where web control 4 e NC RFB Protocol Server SL tunnelled VNC hanges they will be applied on next reboot Click here to save your ch
22. patch cable to the LAN port on the rear panel of the unit 4 Connect the opposite end to your network hub switch or terminated wall outlet 5 If you wish to use the product as a local console connect a standard keyboard purple connector and 7 a b mouse green connector to the PS 2 ports as marked on the rear panel Connect a VGA monitor to the video out port on the rear panel of the unit If you are using PS 2 connections to your managed computers connect the end of the CBM180H cable that has three connectors keyboard video mouse to the keyboard mouse and VGA Out ports on a computer often a server or other critical system Connect the opposite end with a single VGA style connector to one of the PC 1 8 A H ports on the rear panel of the Digital KVM via IP Repeat this procedure for each PS 2 enabled managed computer You will be able to add additional managed computers later with the Digital KVM via IP powered on If you are using USB connections to your managed computers connect the end of the CBM180UH cable that has two connectors USB video to an available USB port and VGA Out port on the computer often a server or other critical system Connect the opposite end with a single VGA style connector to one of the PC 1 8 A H ports on the rear panel of the Digital KVM via IP Repeat this procedure for each USB enabled managed computer You will be able to add additional managed computers later with the KVM
23. quality video card No KVM OSD screen or screen image You may have selected a power off computer Use the pushbuttons or to select a computer that is turned on There is a keyboard error on boot You may have a loose keyboard connection Make sure your keyboard cables are well seated The letters on the TFT LCD display are blurry or have shadows You may have improper resolution settings Under the Control Panel set the VGA output of your computers to match the highest resolution of the LCD monitor with Large Font selected Master Slave does not work or there is a double KVM OSD Make sure that the slave s Console port is connected to one of the Master s PC ports Perform a KVM Reset Make sure that you have removed all power sources from the Slave unit before connecting it to the Master switch KVM OSD menu is not in the proper position The KVM OSD menu has a fixed resolution and its size varies depending on the monitor Use F4 More Position from the KVM OSD menu to move it to a different location The Up and Down arrows don t work in manual scan mode Make sure more than one computer is turned on Manual Scan only works with powered computers Check the Scan Type from the KVM OSD menu and make sure you have selected the proper computers Auto Scan does not work Make sure more than one computer is turned on Auto Scan only works with powered on computers Check the Scan Type from the KVM OSD menu and make sure
24. select the previous or next computer in sequence Press any other key to abort the Manual Scan NOTE The Scan Type setting will determine whether computers must be eye marked to be included in the scan See page 27 for details E Scan Rate Scan Rate sets the duration between switching to the next computer in Auto Scan mode left Ctrl left Ctrl F3 The unit switches between scan intervals of 3 8 15 and 30 seconds E Keyboard Typematic Rate You can adjust the keyboard typematic rate given in characters sec This setting over rides the keyboard typematic rate of your BIOS and any operating system left Ctrl left Ctrl F4 The unit switches between rates of 10 15 20 and 30 characters sec m Audio Stick A multimedia module can be LINKed to the back of the Master switch for selecting microphone and stereo speaker signals There are two options for Audio Stick On and Off When set to On audio selection follows computer selection When set to Off audio selection stops following computer selection It is useful if you want to listen to a particular computer s audio signal while operating other computers left Ctrl left Ctrl F5 NOTE This is an optional feature requiring a separate device to be connected to the Master switch EH Changing Your Configuration After the initial power up any device either
25. the Mouse Acceleration on the Host Computer s and Client Computer The First Way Using the IP OSD step by step menu Recommended Hardware Necessary for this way l A Digital KVM via IP unit with a power adapter li A keyboard and monitor lll A CAT 5 cable with RJ 45 connector Step 1 Connect a PS 2 keyboard and monitor to the local port of Digital KVM via IP a Bo em ie am o am O AD a e Be E MOO e ae ee a es i E or For Stand Alpine Unit For Module Unit NOTE for the module unit please connect it with the LCD console drawer no need to connect an external keyboard and monitor The IP OSD menu comes up automatically on the front console drawer after power up Step 2 Connect a CAT 5 cable to the LAN port of Digital KVM via IP making it online E Internet or Intranet Step 3 Power up the monitor and Digital KVM via IP the IP OSD menu comes up automatically simply follow the step by step instructions to finish the initial setup If you would like to bring up the menu please simply use your paperclip or pen to press the IP SETUP button To Power y Adapter K P Internet or Intranet WoS 132 158 The Second Way Using the HyperTerminal via Serial Port Hardware Necessary for this way l A Digital KVM via IP unit with a power adapter ll A computer with a keyboard mouse and monitor lll A CAT 5 cable with RJ 45 connector I
26. w 8 port KVM Switch w R port WMM 116D w R port WUM 001 w 1 port KVM Switch w R port WUM 108D w 8 port KVM Switch w R port 1U Console Drawer Module USB PS 2 WUM 116D w 16 port KVM Switch w R port w 16 port KVM Switch DO BS ew ame am DO EE AD DO SD 1 16 LE CCO cao cam came Do co Do agp ca B am came LH MOO como cmo Came a aes am De am blue gray BO am co cm ae RD ce DD ER E MOO came A cao Do as a SH q no Em i OO came cae came a a cm qa cam ee e E D WMO como cams come came ame Ga ce Ga CBM180UH CBM180H CBM180H CBM180H CBM180H CBM180UH CBM180H CBM180UH CBM180H CBM180UH CBM180H Optional cables for PS 2 computers CBMxxxH 1 to 3 cable for PS 2 computer CBMxxxUH Ya 1 to 2 cable for USB computer m Chapter 1 Product Overview A Introduction Thank you for purchasing Rextron Digital KVM via IP series with integrated KVM Using the Internet or your TCP IP enabled network you can now remotely monitor and control critical PC servers and workstations using an industry standard Web browser or VNC client RoHs compliant 16 bits color depth supports up 65 536 colors Unique OSD feature to guide the user finish the initial setup step by step very easily Different user accounts may have different preferences Firmware online upgradeable 24 7 Custom certificate uplo
27. you have selected the proper computers Press the Left Control key twice or press any front pushbutton to abort the Auto Scan Cannot select a computer connected to a Slave Make sure that the Slave s Console port is connected to one of the Master s PC ports Only ports PC 1 to PC 8 can be connected to Slaves even if the Master switch has 16 PC ports Keyboard strokes are shifted Press both Shift keys 51 Certificate warning shown while connecting via HTTPS It is normal for a warning dialog to be shown when connecting via HTTPS The SSL certificate we use is created when the unit is first produced It does not contain the correct hostname subject name because you can change the hostname as required Also it is not signed by a recognized certificate authority CA but is signed by our own signing authority For more details refers to Appendix F About Security Certificate Warnings Windows XP doesn t awake from standby mode This is possibly a Windows XP problem Try not to move the mouse while XP goes into standby mode The terminal connection to Digital KVM via IP for initial configuration cannot be established Check that the Null Modem cable connected to DTE Serial Port on the Digital KVM via IP and terminal software is set to the following line parameters Connection speed 115200 bps No of bits 8 Parity None Stop bits 1 Flow Control None Connect computer to the Digital KVM via IP and power this
28. 85Hz 1152x864 75Hz 1280x960 60Hz 1280x960 85Hz 1280x1024 60Hz 1280x1024 75Hz 1280x1024 85Hz 1600x1200 60Hz 1600x1200 65Hz 1600x1200 70Hz 1600x1200 75Hz 1600x1200 85Hz Color Depth 8 BITS 12 BITS 16 BITS Selectable Maximum power consumption 18 watts Input Connectors Video In for local console PS 2 Keyboard for local console PS 2 Mouse for local console LAN RJ 45 Serial Supervisor RJ14 DB9 RS 232 Male DTE DC in MNIP01 1 x HDB15 female Integrated KVM Cable Input UNIP MNIP04 4 x HDB15 female Integrated KVM Cable Input UNIP MNIP08 8 x HDB15 female Integrated KVM Cable Input UNIP MNIP16 16 x HDB15 female Integrated KVM Cable Input WMM WUM001 1 x HDB15 female Integrated KVM Cable Input WMM WUM108D 8 x HDB15 female Integrated KVM Cable Input WMM WUM116D 16 x HDB15 female Integrated KVM Cable Input Dimensions W x H x D mm MNIP01 186 x 43 x 220 UNIP MNIP04 186 x 43 x 220 UNIP MNIPO8 404 x 43 x 220 UNIP MNIP16 404 x 43 x 220 WMM WUM001 404 x 43 x 220 WMM WUM108D 404 x 43 x 220 WMM WUM116D 404 x 43 x 220 Reset button 1 power reset press once 2 reset everything back to the defaults press and hold 53 around 8 seconds IP SETUP button Press once to bring up the IP OSD helping the user the step by step initial setup very easily without studying the user s manual Regulatory Certifications FCC Class
29. A Highlighted 5 FINANCIAL 1F To an 8 port by arrow keys 6 FINANCIAL 2F Slave 7 RD HARDWARE Eye mark Security enabled SAID SORIWARE enabled port Edit F4 More SSwitch F5 Sun select Secur ity Esc Quit Press Enter to the slave FINANCIAL 1F KvM MENU Master port name CH Name FINANCIAL 1F_ f group name 1 US WEST White 2 US EAST as power off 3 US NORTH panda 4 US SOUTH pomanies Green 5 EUROPE as power on 6 ASIA N Eye mark 7 ASIA S enabled 8 e UNIP04 08 16 WUM108D 116D models offer F5 see Function key F5 PACIFIC Edit F4 More SSwitch F5 Sun select 4 Secur ity Esc Quit KVM OSD screen illustration Sun computer selection e MNIP04 08 16 WMM108D 116D models do not offer F5 function By hitting the left Ctrl key twice within two seconds you may see the Hotkey Menu if it is enabled a KVM OSD option Or by hitting the left Ctrl key three times within two seconds you will see a KVM MENU screen showing a list of the computers with corresponding port numbers names and statuses see Figure 10 The port number of the currently selected computer is displayed in red same as the front indicator at the upper right corner of the KVM OSD menu 38 The color of a device name is green if it has power and is ready for operation or the white color means it has no power KVM OSD menu updates the color when it is activated For 16 port models pressing the Pag
30. MI with the settings you entered NOTE that clicking Commit will cause any active VNC sessions to fail and you will need to re establish them Accessing the Status Screen The Digital KVM via IP allows you to monitor the status of the host computer via IPMI using either the Web interface or the VNC client The information you will be able to view using the status screen will depend on the model of host computer being managed Since IPMI implementations vary widely across manufacturers the information you are able to see on your status screen may differ from the examples NOTE that the Status screen will not allow you to make any configuration changes and is for monitoring purposes only To access the Status IPMI Sensor Report screen From the Web interface click View IMPI sensor report next to the thumbnail image on the Home screen 64 From the VNC interface click IMPI from the Bribar at the bottom of the VNC window Examples Current IPMI Sensor Report IPMI Sensor Report Status BMC okay 02 52 12 PM Sensor Name Description rs eboard 1 1 21 Volts Baseboard eboard 1 8V 1 78 Volts Its 1 8 Volts Baseboard 2 48 Volts Baseboard 3 ystem board 3 31 Volts Baseboard 5 Volts Baseboard Volts oard 12 2 Volts Baseboard 12 3 Vol dV 11 Volts Baseboard 36 C rd C 36 C 2280 RPM RPM JO RPM RPM 1374 a7 E 1 46 Volts Power Cycle crty Violation n a Error n a Memory n a System board Event Logging Disabled n a
31. OK you will get the following screen Please type any name you prefer for example abc pew Conner Connection Description ey New Connection Enter a name and choose an icon for the connection Name abel m Capture Step 4 Choose the proper serial port you connect for example COM1 Enter details for the phone number that you want to dial Country region United States 1 rea code z Phone number Connect using NUM Capture Step 5 Change Bits per second to 115200 COM1 Properties Port Settings Bits per second Data bits Parity Stop bits Flow control Hardware Restore Defaults DK Cancel Apply Step 6 Press Enter you will get the following screen File Edit view Call Transfer Help MOTE This interface is used to set network parameters and perform certain recovery procedures but the majority of setup and configuration can only be done using the web interface Ena Btherpet Port LAN 00 e c5 00 15 80 C P Disabled IP Address 192 168 1 123 Hetmask 255 255 255 0 ateway Disable Broadcast 192 168 1 255 Machine name noname Default Gateway lt none gt Commands press one key then Enter Enable DHCP for dynamic IP address Set IP address Set netmask Set network gate Set broadcast adre
32. P Address Only used in the URL specification needed to emulate a CD ROM Use is optional 55 Appendix D Warranty Information This product is backed by a one year warranty In addition Rextron warrants its products against defects in materials and workmanship for the periods noted following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only Rextron does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability to Rextron Technology Inc or its officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you NOTE The associated software contains encryption technology subject to the U S Export Administration Regulations and other U S law and may not be exported or re exported to certain countries or to persons or entities prohibited from receiving U S
33. Table of Content E Chapter 1 Product Overview ss ccstieciessccnts cass concen secesdecvesversseceessvertsenstesesenscesvecess 1 AS MOGUCOM eea E EE AAA EAE E REE AAA A E AEE EEEE E EAEE A 1 B Package Contents sis srie iiai torr A AR EE AEA aide te ieee 1 CO pLONAL a CR a cat erat OA io A RD E 1 E Chapter 2 Your First Time on Digital KVM via IP ss sssennni 2 Az Quick Start Guide Aeae ea E seed nou aia oi dene da da ech tend nig aude 2 B Disabling the Mouse Acceleration on the Host computer s and Client Computer 8 C How to Connect your Digital KVM Via IP eee e etter tere ee ee eeee ee teeeee teaser teeeereaa 9 D Access your Digital KVM via IP and Remote Control the Host Computer s 11 E Chapter 3 Advanced Operations ss ici ccciscscscctssceteccessssedscsdesscsecessadsecesesdevscceess 12 A How to login the Digital KVM via IP erre neareea narrar anareraa 12 B Configure your Digital KVM via IP cccecceccececeeececececeeeeceeecaeecaeecaaeeaaecaeceaeseaeeneeesereeeneeeneeeas 14 I How to Setup Personal Preferences ccccc cece cence nsec eae ee eee eeeee eee eeeeeeeeeateaeeeeaeneenes 14 ll How to Get the Snapshots 2 2 cais ia soars hbk Sia aie las dees ed Nase he Mav WY 16 Ill How to Remote Control the Host Computer s rara 17 IV How to Setup the IP Address for your Digital KVM via IP c cccee
34. V A DB9 RS 232 null modem cable Step 1 Connect the DB9 RS 232 null modem serial cable to the serial port of Digital KVM via IP And connect the other end to the serial port COM1 COM2 of your computer DRY RS 232 Null Modem Cable Serial Port Computer To Power Adapter x a Bo e amo BOO Jupo Ee Ee DR Es Be Digital KVM via IP Serial Port com come Step 2 From your computer select HyperTerminal as following j Internet ho My Documents Internet Explorer i J E mail B My Recent Documents gt J Outlook Express My Pictures a rend Set Program Access and Defaults z per Termina IA Accessibilit W Windows Catalog z Windows Update Communications a Entertainment erminal em System Tools Network Connections E Games QJ Address Book 2 Network Setup Wizard Set Program Access B Startup 3 Calculator a New Connection Wizard Defaults Internet Explorer E Command Prompt QQ Remote Desktop Connection 3 MSN Explorer WA MSN Explorer T Notepad Outlook Express Y Paint i Windows Messenger gt z d 3 p Remote Assistance Program Compatibility wizard Synchronize Tour Windows xP e windows Media Player All Programs 8 Windows Messenger EB windows Explorer a windows Movie Maker 4 WordPad Step 3 If you never setup your HyperTerminal before it will ask you to input your phone area code please feel free to do so and then click
35. about the certificate Click Install Certificate 4 The Certificate Import Wizard will appear Select Automatically select the certificate store default and click Next When the next window appears click Finish 5 Aconfirmation dialog will appear asking you if you wish to install the certificate Click Yes 6 A message should appear saying the import was successful Click OK 58 Appendix G Using Optional Serial Supervisor Module IPMI supported with the R Port For MNIP08 16 UNIP04 08 16 WMM001 108D 116D WUM001 108D 116D only Background The Digital KVM via IP offers a unique way to expand the functionality of the base product Using R Port on the rear panel of Digital KVM via IP you can add up to 16 Serial Supervisors serial devices using a specialized daisy chain technology The Digital KVM via IP includes integrated control functionality that allows you to monitor and configure the devices with the RS 232 serial port using the interactive Web interface To minimize space and infrastructure requirements the Serial Supervisor uses a single cable to carry both power and the data signal All configuration settings are stored separately in each attached Serial Supervisor in non volatile memory so that they will not be lost in the event of a power outage or disconnection Connecting the Serial Supervisor to the Digital KVM via IP The RJ 14 cable for link up the Serial Supervisor via daisy chain is similar to a phone cable For the
36. ad Flexible access sharing modes VNC screen encryption Internal firewall Supports industry standard networking and management protocols such as TCP IP and SNMP Offers secure management options including SSL encryption SSH tunneling and RADIUS authentication Platform independent can be managed using any Java enabled Web browser One remote management point for multiple computers B Package Contents Your package should contain the following 1 x Digital KVM via IP unit 1 x Power Adapter 1 x AC Cord for Power Adapter 1 x User s Manual 1 x Rack Mount kit of Standard 19 1U for 8 16 ports only 1 x Screw Package for 8 16 ports only One Set of Foot Pad for MNIP UNIP series only 1 x DB9 RS 232 null modem serial cable C Optional There are many different lengths for PS 2 or USB cables available 1 8 3 0 6 0 10 0 15 0 m The Serial Supervisor Compatible with ALL models except MNIP01 MNIP04 OA A wx gt Serial Supervisor Chapter 2 Your First Time on Digital KVM via IP A Quick Start Guide For this Quick Start Guide we offer two different easy step by step ways letting you setup this unit very quickly Before doing the initial setting l Please make sure the latest Java software downloaded at http www java com on the client computer Il Please disable the mouse acceleration on the host computer s AND client computer referring more detailed information on Chapter 2 section B Disabling
37. and Windows Server 2003 1 From the Control Panel click on Mouse 2 Goto Pointer Options and turn off Enhance Pointer Precision 3 Make sure that the Pointer speed bar is centered Linux Unix and X Windows 1 Add this command to your xinitrc xsession or other startup script xset m 0 0 0 Sun Solaris 1 Add this command to yont xinitrc xession or other startup script xset m 1 1 0 C How to Connect your Digital KVM via IP Power Bar o Mm o Modem PCH PC G PCB PCA Hyper Terminal I I Local Monitor E E PF To Power Adapter Serial Supervisor 4 E E PC2 PC 1 Network i 4 Infrastructure g Remote User A A gine ai ere eae a New York Serial E Devices f CO Rs a Remote User B Internet or 7 London Intranet Remote User C Taipei DER Remote User D Tokyo Ra E cama ade da EO SN a 3 Remote User E Sydney Example of 16 port Digital KVM via IP Connection UNIP MNIP16 and WMM WUM116D Ports PC 1 8 A H UNIP MNIP08 and WMM WUM108D Ports PC 1 8 only UNIP MNIPO4 Ports PC 1 4 only MNIP01and WMM WUM 001 1 Port The restrictions on functions such as cascading and the assignment of master and slave units also apply to all versions of the product 1 Ensure that the Digital KVM via IP unit and the computers to be managed are powered off 2 If desired mount the unit in a standardized rack or cabinet 3 Connect a standard straight through Ethernet
38. anges and restart all network servers Restart Servers Localhost 127 0 0 1 Ei e a http __ The real web server snmp ___ SNMP Agent UDP fanc VNC RFB Protocol Sewer Iss00 gt gt l ERA Rextron Copyright 2002 2006 from Rextron Technolo Network E Servers and Their Port Numbers These tables show all network servers running on this machine For security reasons some services may be disabled or moved to non standard ports To disable a service change its port number to zero 0 Valid port numbers range from 1 to 65535 Only a single server can use a particular port number on the same IP address ie all port numbers must be unique within each table Localhost 127 0 0 1 These ports can only be reached by processes running on the device itself They are not accessible externally and cannot be changed When a connection is made to the external encrypted web port https 443 by default it is decrypted and internally tunneled to 127 0 0 1 port 80 When establishing tunneled connections via ssh you will need these numbers Note that all services are at their standard port numbers ER This menu shows all network servers running on this machine For the security reasons some services may be disabled or moved to non standard ports 34 XVII How to Speed Up your Digital KVM via IP There are 2 ways to speed up the VNC screen connection 1 Please click on Preferences to get
39. aracter Lowercase letters are converted to uppercase ones Press Backspace to delete a letter one at a time Non volatile memory stores all name entries until you change even if the unit is powered down e Function key F2 To switch the eye mark of a computer on or off First use the and N arrow keys to highlight it then press F2 to switch its eye mark on or off If Scan Type is Ready PC only the power on and eye mark selected computers will be displayed sequentially in Scan mode e Function key F3 To lock a computer from unauthorized access To lock a device highlight it then press F3 Now enter up to 4 characters A 2Z 0 9 9 followed by Enter as a new password A Security enabled device is marked with a lock 8 following its port number To permanently disable the security function from a locked device highlight it press F3 then enter the password If you want to access the locked device temporarily simply highlight it and press Enter the KVM OSD will ask you for the password After entering the correct password you are allowed to use the device This device is automatically re locked once you switch to another port During Scan mode the KVM OSD skips the password protected devices e Function key F4 More functions are a
40. b page is under SSL 128 bits encryption protection NOTE Only the admin account have rights to change all of the following settings A How to login the Digital KVM via IP Step 1 The Login Screen Before you can access the Web configuration interface you must enter a username and password The default username and password as shipped from the factory is username admin with a password of admin Username Start over Avoid certificate warnings Download our root public certificate 12 NOTE Before the login screen appears your Web browser may display a warning about an invalid security certificate This does not affect the security of your data in any way Whenever you are prompted about a certificate security problem by your browser or the Java VNC client always choose the option to continue Step 2 The Home Screen The Home screen serves two functions First itis a place to check the status of the unit view essential system information and capture screen shots from the managed computers Second it is where you can start the integrated Java VNC client to interact with the managed computers by clicking on the large screen shot or choosing one of the VNC client links REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Copyright 2002 2006 from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident
41. bers Help Site Map Copyright 2 Applet YncViewer started ER Allow you to set your Digital KVM via IP to Local Time or Universal Coordinated Time GMT Date and time is stored without consideration for time zone If you are controlling multiple sites in different time zones we recommend you use GMT for all machine 29 XIII How to Update your Firmware Please click on Firmware to get the following image from Rextron Technology Inc Version Numbers Component Version Release Unit Numbers Name Auto Self Upgrade View the latest release notes Upgrade to latest __Getlatest version _ Upload New Firmware A WARNING Do not turn off power before upgrade completes Eee Upload firmware System Reboot Reboot Myself Purchase Options 5 19AE 4849 1 5 Es C cumit Custom Certificate Upload HTTPS Server Certificate Key Bg Browse Upload Certificate Applet VneViewer started 3 The firmware of Digital KVM via IP is online upgradeable upgrading to the latest version please login as admin That is only the administrator has rights to do so 30 Auto Self Upgrade The Digital KVM via IP includes an innovative feature allowing the unit to upgrade itself over the Internet Simply click on the button labeled Upgrade to Latest and the unit will go out to the Internet and download the latest version of th
42. bribar Its purpose is to show a number of critical status values and to provide shortcuts to commonly used features Here is a snapshot of what it may look like There will be slight differences based on optional features and system configuration Starting from the left side of the Bribar each feature and its function is outlined below 45 3 MY computer Main Menu Net Addr 192 168 1 168 Hal 00x600 60Hz 8 1 168 46 Kbps lt ims Java Applet Window E Applet YncViewer started f Bandwidth Indicates current average bandwidth coming out of the Digital KVM via IP The second number measures round trip time RTT of the connection when it was first established EResync Re aligns the remote and local mouse points so they are on top of each other ElRedraw Redraws the entire screen contents occurs immediately Elvideo Adjust Adjusting the video phase automatically PS 2 Reset Resets the PS 2 keyboard and mouse emulation It s very useful to recover failed mouse and or keyboard connections in PS 2 mode 4 8 Switches to thumbnail mode at indicated size Ctrl Alt Del Sends this key sequence to the host It works immediately Alt F4 Sends the key sequence to host closes windows KVM Calls up the KVM menu refers to Chapter 4 for more informaton 1 8 A H Select specific port simply by one click on the number Menu Shows the main menu refers to Chapter 5 section D How to Use the Main Menu
43. d allow the devices to work with a minimum amount of configuration However you can also change the default settings on each Serial Supervisor device to fit your preferences and the needs of your application If you click the Connect button next to the device you want to configure two new windows will appear The smaller of the two is a login screen the other is a SSH terminal window Click the login window and sign in as admin using the same password as the Web interface to activate the terminal window You will see a welcome banner similar to the following Baud rate 115200 bps 8N1 Connected to 1 none Press Ctrl Shift Space for menu 60 You are now connected to the Serial Supervisor device Commands you type will be echoed on the terminal screen It offers a simple menu system that allows you to change its configuration settings To access the menu press Ctrl Shift Space underscore on the keyboard to access the menu It will be similar to the following RS 232 Menu 1 none 115200 bps 8N1 Q Disconnect Send break H Hangup line drop DCD E Send Ctrl Shift L Low log entries line buffer Show last 10 log entries other Return to connection Press key gt To execute the desired command simply press the corresponding key on the keyboard You can also execute the command and avoid the menu by pressin
44. e for VNC clients Other identification details These values are for information purposes They are visible from the VNC client and via SNMP if enabled Location This string is sent as the system sysLocation value over SNMP It should describe the location of this system Contact Name This string is sent as the system sysContact value over SNMP It should describe who to contact regarding this machine Typically it includes an email address Network Address Be These details are useful for the DHCP servers SNMP agents and VNC clients While these values do not affect the operation of the unit they make it easier to manage on the network 21 VII How to Strengthen your Digital KVM via IP System Security Please click on Security to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright Applet Vine Viewer started Copyright 2002 2006 Security Profile Administrator Password E Idle Session Timeout 15 minutes Internal Firewall Setup Disabled Ignore source IP address default v WARNING Be careful not to lock yourself out Be certain that 192 168 1 52 willbe accepted by your filter VNC Password Policy
45. e any number 1025 65535 It is the port number used on your client machine to connect your local SSH instance with the VNC client If you want to tunnel two or more systems you will need to use a unique number for each instance on the same SSH client machine Some Unix versions of the VNC client have integrated SSH tunneling support Some clients require your local user id to be the same as the userid on the system Use a command like this vncviewer bgr233 tunne192 168 1 123 22 44 B Using the VNC Menu One of the unique features of this product is the VNC menu system Whenever you see a window with a dark blue background and grey edges this window has been inserted into the VNC data stream so that it is effectively laid over the existing video These menus allow you to control the many features of the Digital KVM via IP without using the web interface or a custom client Welcome Window Welcome You are connected ta REXTRON Encrypted with RC4 MD5 128 bit key Press F7 twice quickly to enter the menu system When you initially connect to the system a window similar to the above one will be shown This tells you which system you are controlling what encryption algorithm was used and what key strength is currently in effect Click anywhere inside the window to clear it or wait ten seconds C Howto Use the Bribar Along the bottom of the VNC screen is a dark blue bar with various buttons We call this feature the
46. e connected to their proper ports and are firmly seated How to bring up the IP OSD menu Please use your paperclip or pen to press the IP SETUP button once to bring up the IP OSD menu How to reset everything back to the factory default values Please use your paperclip or pen to press the RESET button AND HOLD around 8 seconds the IP OSD menu will automatically come up and show All settings cleared in red texts and then all of the factory default values will be restored automatically can t connect to the Digital KVM via IP Step 1 Check if the network connection is working ping the IP address of Digital KVM via IP If not check network hardware Is Digital KVM via IP powered on Check if the IP address of Digital KVM via IP and all other IP related settings are correct Also verify that all the IP infrastructure of your LAN like routers are correctly configured Without a ping functioning Digital KVM via IP can t work If it still can t connect to the Digital KVM via IP go on the next step Step 2 Refer to Quick Start Guide choosing the first way Using the IP OSD step by step menu I can t login via SSL Was the correct user and password given The default username and password as shipped from the factory is username admin with a password of admin Configure your browser to accept cookies The user name and password are case sensitive check the status of the Caps Lock on your keyboard If you see a wa
47. e system firmware and then install it If the unit cannot access the Internet directly perhaps due to a web proxy or other firewalls then a page will be shown that causes your browser to download the required file Save this file to disk and then upload it as described in the next section Manual Upload The main FPGA is upgraded separately and has its own Get latest button This file is unique for each unit so it must be done in this manner If you have multiple units to upgrade you may choose the Get latest version button that will not attempt to upgrade the unit directly but will instead fetch the required file This file can be uploaded to multiple units manually Manual Upload Enter the name of the firmware file that you received from Rextron Technology Inc into the field provided or use the Browse button Press Start Upload and wait until a successful upload message is shown NOTE Remember the following during the firmware upgrade e Do NOT turn off power to unit before this operation completes successfully It may take several minutes to write to flash memory e The unit will sometimes reboot as part of the upgrade procedure depending on which system component is upgraded You will have to reconnect and re login in those cases e Wait at least two minutes after pressing Start Do not assume the upload did not work There is no status indicator bar to show the progress of the upload The upload could simply be slow e
48. e window in the middle of the screen You ll get the VNC screen You may need to upgrade or download your Java support in your browser before using the VNC screen to remote control the host computer s however most modern browsers come with a version of Java that is compatible with this application That is you will see the screen of the host computer s Now you can fully control the host computer s remotely like you present at the host computer s location physically sitting in front of the host computer s Certainly if you would like to log out your Digital KVM via IP please simply click on the icon of Logout on the top of screen 11 E Chapter 3 Advanced Operations The Web interface is the most intuitive way to configure the Digital KVM via IP It also offers a Java based VNC client that you can use to control the managed computers from a remote location The Digital KVM via IP supports any industry standard HTML Web browser You can access the Web interface by opening your Web browser and entering the IP address of the unit you wish to access configure The IP address will be either a the address assigned for the LAN port by your DHCP server as identified in the previous section or b the fixed IP address you setup see Quick Start Guide for more information Again the default IP address of the LAN port of Digital KVM via IP is https 192 168 1 123 Please remember to add s after http which means this we
49. eUp and PageDown keys to view 8 other computers Using the 1 8 or A H to highlight a computer and using the Enter key to select it Or you may press Esc to exit KVM OSD and remove it from the display the status window returns to the display and indicates the currently selected computer or operating status A triangle mark gt to the right of a name indicates the port is cascaded to a Slave the number at the left of the triangle mark shows the number of ports the Slave has i e 8 for an 8 port Switch Enter key brings you one level down and another screen pops up listing the names of the computers on that Slave The name of the Slave will be shown at the upper right corner of the KVM OSD menu It is useful to group computers and still be able to see the group name An eye mark on the right of a name indicates that computer is selected and monitored in Scan mode In the KVM OSD this mark can be switched on or off by function key F2 Press Esc key to exit the KVM OSD and to return to the selected computer the computer name is also shown on the screen e Function key F1 To edit name entry of a computer or a Slave with up to 14 characters First highlight a port then press F1 followed by name entry Valid characters are A Z 0 9 and the dash ch
50. ect 8 bit color low bandwidth no splash screen and require encryption By selecting the correct login depends on the application i e login from home over WAN versus LAN login As the following image shown the current user preferences are listed here as follows You may change any of them and save with the button below Most of these preferences affect how the VNC client and server interact 14 REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright java lang NullPointerException User preferences Open VNC connection immediately on web login Yes VNC started on login Force bandwidth mode Auto not forced Min slowest least traffic Reduce network traffic by limiting colors 8 bit 256 colors 12 bit 4096 colors 16 bit default 65536 colors VNC Callback instead of Java VNC Yes use VNC callback to native client Encrypt VNC connection Encrypt over Internet only Always Encrypt Never Encrypt Optimize for full screen VNC No normal Yes don t show Bribar Skip welcome window on VNC connection No normal Yes skip welcome window Default Values Reset all 15 Copyright 2002 2006 Ld Rextron from Rextron Tech
51. eeeeeeeeeeeeeeeeteeeeeenaeees 18 V How to Edit the User Accounts ee etiee erties ee eiie teste teaser teeeee teaser nieeeeeetaeees 20 VI How to Setup your Digital KVM via IP System Identification 21 VII How to Strengthen your Digital KVM via IP System Security cceeeeeeeeeeeeeeeneeeeeeeee 22 VIII How to Setup your Digital KVM via IP with the External Power Bar and Keyboard Mapping sft dali Moceetibacaden E E late tee BDG gcceeledl E tise Lo inha ached hee Ra EE Ra RAROS Bra ia 25 IX How to Setup the SNMP Agent and Configuration erra 26 X How to Setup RADIUS authentication cece ee eececeeceeeeeeeeecceaeeeeeeeeeseeeeesiceeeeeeees 27 XI How to Setup and Control the External Serial Consoles 28 XII How t Set Date and Time 3 2 seeded ised sieaiene didi diane 29 XIII How to Update your Firmware reter araaeena aa aeea a naaren a nnar anna daanan naaa 30 XIV How yo Upload Custom Certificate erre EE EAREN R 32 XV How to Lookup your Digital KVM via IP System Status 33 XVI How to Setup Port Number cece ee eeeeeaaeeeceeeeesgaaaaanaeceeeeeseseneaeeeeeeeenensinaeeees 34 XVII How to Speed up your Digital KVM Via IP eee cece ee eeeeeeeeeeeeeeeeeeaeeeseeaeeeeeeeaaees 35 E Chapter 4 Accessing KVM Features ss sseeeesenaseseeennnnna 37 A Cascade Configuratio riisiin e bho a A a e AARAA tated aaae a Sada 37 B
52. ely Local User Lockout There are 2 modes available 1 Disable Local user always has access default under this mode the local user has the access right to control the host computer s 2 Enable Network user given priority under this mode the local user has NO right to control the host computer s And on the screen there is an IP OSD menu pops up as the following image shown The local user can t see and do anything only this IP OSD menu shown on the screen That is the admin user can select this mode to lock out the local user Please keep in mind that the local user has no way to take control away from the network user so an unattended VNC session can cause a problem Under this situation if you are locked out of the system because someone has left a VNC session connected and cannot be reached though other means the admin user may close all VNC connections See the Status page to access this feature 24 VIII How to Setup your Digital KVM via IP with the External Power Bar and Keyboard Mapping Please click on Compatibility to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc l Sl Rextron Copyright 2002 2006 from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers He
53. ently removes the user from the system If you enter values for a user that does not already exist under Edit User Details the system will create that user for you when you click Record changes If the user already exists you will change the password for that user 20 VI How to Setup your Digital KVM via IP System Identification Please click on System ident to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright amp Applet neViewer started Machine Name Other identification details Location REXTRON Contact Name Network Address Description REXTRON You must click here to save your changes Commit Changes Right here you can define the following details machine name location contact name e network address description s2y Rextron Copyright 2002 2006 from Rextron Technology Inc Machine Name LP This is a name that is used to uniquely identify this machine You might want to create a DNS entry that matches this name The name is provided as the Client Name for the DHCP server It is also showm at the top of each page in the web brovser interface see above and is the desktop nam
54. er requires the IP address the UDP port number 1812 default or 1645 and the shared secret The shared secret is used to encrypt communications and corresponds to a shared password for the RADIUS server and the client machine Two additional servers may be defined for backup purposes Each server will be tried in order using the indicated number of retries and timeout period which are configurable on the same page Remember to enable RADIUS after configuring it 27 While RADIUS authentication is enabled the locally defined accounts on the KVM control over IP module will not be used except for the SSH login However if a user name of the form name local is given at the RADIUS prompt the system will use name check the password locally and skip RADIUS authentication Delete all local accounts to avoid this behavior When connecting via VNC a login screen is generated that asks for a RADIUS username and password XI How to Setup and Control the External Serial Consoles Please click on Serial Ports to REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Rextron get the following image Copyright 2002 2006 from Rextron Technology Inc Ju E Serial Consoles Attached Preferences Snapshots Logout Name Description fies Mode VNC No units are attached Plug Connect them in now Disconnect ia Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial
55. exports including Denied Parties entities on the Bureau of Export Administration Entity List and Specially Designated Nationals For more information on the U S Export Administration Regulations EAR 15 C F R Parts 730 774 and the Bureau of Export Administration BXA see the BXA homepage at http www bxa doc gov 56 Appendix E Regulatory Compliance Statements This device complies with part 15 of the FCC Rules for a class A digital device and also with European standards EN55022 Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 57 Appendix F About Security Certificate Warnings What is a security certificate Sites that employ secure TCP IP Internet connections include a certificate that confirms that users are connecting to a legitimate site and are not being redirected without their knowledge Certificates are issued by trusted third parties called Certificate Authorities CAs and contain essential details about a site that must match the information supplied to your Web browser Why do receive a warning when access the login screen on the Digital KVM via IP As it redirects you to a secure SSL session by default the login screen may generate a warning from your Web browser or the VNC Java client for two different reasons First the CA that has iss
56. g the Ctrl Shift Space key combination quickly and pressing the letter of the command To quit the menu press Q on the keyboard when the menu is active Remote Login via SSH You can also use a standard SSH client to access the Serial Supervisor options if you wish to avoid using the Java based SSH client in the Web interface Simply use your SSH client several freeware packages are available for download along with commercial applications and connect to the IP address of the Digital KVM via IP using port 22 default Login in to the SSH session as admin using the same password as the Web interface At the command prompt type connect x where x is the number of the Serial Supervisor device you wish to manage Alternatively you can enter the command connect I to see a list of active devices Operating Notes e Hardware handshaking CTS RTS is required for speeds exceeding 9600 bps It is enabled by default on the Digital KVM via IP but may need to be enabled on the other end of the connection For Unix systems the command is stty crtscts lt dev serial port Serial Supervisor devices use a simple RS 485 multidrop network running at 115 200 bps It is possible that every Serial Supervisor device will not be inputting outputting data at the same rate at all time However since these devices use interactive logins it is unlikely that all channels would be busy at any one time Hardware handshaking
57. haring Policy There are 3 modes available 1 Disables Use regular give take method default by default we allow all users to take keyboard and mouse control of the system after connecting via VNC using a single mouse click 2 Enforce single user access policy visible screen for some circumstances require more strict control of this capability the admin user can select this mode for the highest priority access With a single user access policy only one user may control the host computer s New connections are permitted but the admin user They will be able to view the screen ONLY but control the host computer s Once the first user disconnects or otherwise gives up control the second user will be able to access the system immediately 3 Enforce single user access policy blank screen contents for some circumstances require more strict control of this capability the admin user can select this mode for the highest privacy no one can see what the admin user is doing from the VNC screen That is 23 the admin user can blank the screen contents when another user is connected but not controlling the keyboard and mouse With a single user access policy only one user may control the system New connections are permitted but the admin user they will NOT be able to see or even control the host computer s Once the first user disconnects or otherwise gives up control the second user will be able to access the system immediat
58. hat page REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Copyright 2002 2006 from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright E Applet VneViewer started Screen Thumbnail Monitoring Information Input channel Video mode 800x600 O 60Hz My IP addr 192 168 1 168 Current time Fri Nov 3 07 00 47 2006 System Identification Hostname Net Address 192 168 1 168 ipti N Contact ALBERT Change these VNC client options VNC Callback Java VNC with no encryption faster Java VNC with SSL enc tion more secure Screen Thumbnail Bd This image is taken from the attached system It is updated periodically but not continuously See timestamp under image Monitoring Information Current status info from attached system System Identification Identification text for this machine Easily changed and intended for your ovm purposes VNC dient options VNC Callback If you have a VNC client listening on your machine already click here to make this unit connect back to it More information Native VNC client startup file If your brovser is appropriately configured you can start a local native VNC client by clicking on these special lin
59. hat recognizes the standard AT command set Some modem manufacturers offer enterprise grade modem products at a premium price that include technology to improve the stability of connections whether this type of product would be beneficial to your application depends on whether you consider the modem connection to be mission critical the quality of your telecom infrastructure and your budget for implementing this solution The model of modem attached is essentially transparent to the Digital KVM via IP It is important to note that modems that offer 56K or 56 000 bps connections often achieve connection speeds that are far lower than their maximum capabilities Given the limitations of telecom infrastructure many locations have yet to implement fully digital switching technology and still rely on older analog technology for some segments the maximum upstream transfer rate is limited to a maximum of 33 600 bps between two modems the downstream rate is often within a similar range for a typical connection Therefore speeds below 56 000 bps do not indicate a problem with the modem or the but simply reflect the line conditions at the time the connection is made The SERIAL port on the rear panel must be used for the modem connection It requires the use of a null modem serial cable Place the modem near the Digital KVM via IP and an available telephone jack Connect the modem to the telephone jack data cable and power sou
60. have both 16 port and 8 port slave KVMs an 8 port Master switch can have 8 port and 4 port Slaves and so on For example the 16 port unit can support 136 computers with 8 units of 16 port Slave KVMs each connected to 16 computers The Slave KVMs must be connected to the PC 1 8 ports not the PC A H ports Power Bar 1 Hyper Terminal Modem PCH PCG PCB PCA I r or EE E E l Monit z i Fi onitor 3 y To Power 1 y Adapter l Serial EAA J SES Hi Ae dd d k Supervisor l Local 2 waa i Mouse 5 eyboar 9 lal m al PC8 PC7 PC2 PC1 Network i 4 Infrastructure E Remote User A a DO DO a a I alice AG DUAS edema Serial OS Noissa New York Devices i N MI RT E Remote User B gt Intemetor Secr gt gt London Intranet ontnenanana a Remote User C KY SIR ae Sa ms Taipei fs E wr n MEEETETTETTEEEE D Remote User D See eee Tokyo E RES DRE s Dos at a Remote User E Sydney 37 To cascade your KVMs use a 1 to 3 PS 2 KVM cable to connect one of your Master switch s PC 1 8 ports to the Slave KVM s console port When turning on your cascaded switches turn on the Master switch before turning on any of the others B KVM OSD Operations For ALL models except MNIPO1 WMM001 and WUM0071 Port channel KVM MENU Currently address selected cH Name channel 1 SALES DOMESTIC address 2 SALES US To a 16 port 3 SALES EURO Slave o 4 SALES ASI
61. his section describes how to configure a typical Windows dial up session to access the modem connection on the Digital KVM via IP The instructions here relate to a Windows XP configuration other versions of Windows are similar Step 1 Open My Network Places from the desktop or the Start menu Step 2 Click View network connections Step 3 Click Create a new connection under Network Tasks Step 4 The New Connection Wizard window will open Click Next Step 5 Select Connect to the Internet and click Next Step 6 Select Set up my connection manually and click Next Step 7 Select Connect using a dial up modem and click Next Step 8 In the space provided under ISP Name type an appropriate name of your choosing for the connection Click Next Step 9 In the space provided under Phone Number enter the phone number for the line to which the Digital KVM via IP s modem is connected You may need to add the area code country code or other digits needed to access the outside line as appropriate When finished click Next Step 10 Make your choice from Anyone s use or My use only and click Next Step 11 Beside User name enter the user name of any valid user created using the Web interface of the Digital KVM via IP Beside Password and Confirm password enter the password that the user you entered above uses to access the Web interface Step 12 This screen also includes 3 checkboxes Uncheck all 3 checkboxes Step 13 Click Next Step 14
62. i e true color Although the algorithm may work in 16 bit or 8 bit color video modes the results will not be optimum and usually it won t be able to recognize the test pattern Advanced press this button will open the Advanced Video Tuning menu While the vast majority of users will not need to adjust these settings it offers a high degree of control of the video settings of your VNC sessions Sampling Phase it does not normally need to be used since our system tunes the sampling phase whenever the video mode changes This button does not require a test pattern but will perform optimally when used with our standard test pattern For your reference the sampling phase number is shown to the right of the Filtering button Noise Filter it controls the advanced video filtering of our system Unlike other filtering algorithms our noise filter will only remove noise It does not degrade the signal quality or readability of small text You may turn it on and off using the indicated button or set it to other values using the arrows Higher numbers cause more filtering and may cause artifacts when moving windows The most common visual artifact is a vertical line dropping when moving windows horizontally You may use the Redraw button to correct these or use a lower filter number At minimum these values must be greater than two 49 Appendix A Troubleshooting If you are experiencing trouble with your devices first make sure that all cables ar
63. ically it includes an email address Traps Trap Inform Community When trap messages are sent they are sent using this community This should be a community that exists on your trap server Trap Sink 1 primary This host will be the target for any traps inform messages sent These address must be specified numerically Leave blank if not needed X How to Setup RADIUS authentication Please click on RADIUS to get the following image REXTRON 192 168 1 168 T 2 i Digital KVM via IP from Rextron Technology Inc Rextron Copyright 2002 2006 from Rextron Technolo beeen RADIUS Configuration RADIUS E a Configuration 4 Use RADIUS for login Logout Enable or disable RADIUS login features here VNC ies Servers Disconnect Servers Admin Each of these servers will be Network Config tried in order until a valid User Accounts Access Accept or Access Reject message is received Use zero System Ident in the IP address to disable a Security server Compatiblity RFC 2138 which defines the SNMP RADIUS protocol indicates that RADIUS UDP port number 1812 should Request timeout period seconds 2 be used for RADIUS However Serial Ports q p BM many deployed systems still Time Date use port 1645 instead Firmware Number of retries per server Info Status Click here to save your RADIUS changes and apply them Port Numbers Help Site Map Copyright Applet YncViewer started 8 e The RADIUS serv
64. icate Warnings rear eeaeea nana 58 Appendix G Using Optional Serial Supervisor Module IPMI supported with the R Port 59 Appendix H Using Optional Modem Feature ccccccecceceeeeeeececaeceeeeeeeeseccneaeeeeeeeeesecsiaeeeeeeeeeeeees 67 Since firmware for our Digital KVM via IP Products is constantly evolving to offer more functionality and improvements some of the options and instructions presented in this manual may differ from your unit To obtain the latest documentation and support information for our Digital KVM via IP products please visit www rextron com FE CE Wel MNIP 01 w o KVM Switch w o R port MNIP 04 w 4 port KVM Switch w o R port MNIP 08 w 8 port KVM Switch w R port MNIP 16 w 16 port KVM Switch w R port UNIP 04 w 4 port KVM Switch w R port Standard Module Digital KVM via IP 141 87 essas ET Bo em em demo SO cao cam blue gray EO em am SEO O seme cao o cas cs caos aps camp ETR 1 16 DO GB amo cama ER ADO D gt lt a ED gt EDS BM cao caso came a a gt a a gt blue gray CBM180H CBM180H CBM180H CBM180H CBM180UH CBM180H UNIPos w 8 port KVM Switch w R port 1 gt 8 DO same same TE OO ama cao a do pa cm ca a CBM180UH CBM180H USB PS 2 UNIP 716 w 16 port KVM Switch w R port WMM 001 w 1 port KVM Switch w R port WMM 108D
65. igital KVM via IP with the right username and password you will get the following screen REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Copyright 2002 2006 from Rextron Technology Inc Home Screen Thumbnail Screen Thumbnail E Preferences Snapshots This image is taken from the e i b attached system It is updated Logout periodically but not continuously See timestamp under image VNC Connect Disconnect Monitoring Admin Information Network Config g A User Accounts Current status info from attached system System Ident ct pre System imita Identification SNMP RADIUS Monitoring Information SERA RES Serial Ports machine Easily changed and Time Date Input channel Asse bee Firmware Video mode 800x600 60Hz My IP addr 192 168 1 168 E Info Current time Fri Nov 3 07 00 47 2006 VNC dient options Status Port Numbers System Identification VNC Callback Help Site M If you have a VNC client ite Map Hostname 4 listening on your machine Copyright Net Address 192 168 1 168 already click here to make Description ON this unit connect back to it Locati N More information Contact ALBERT Chanae these Native VNC client startup file VNC client options If your brovser is appropriately configured you can start a VNC Callback local native VNC client by clicking on these special links Applet YncYiewer started Be Please simply double click on the small squar
66. ital KVM via IP to act as an Internet connection server for increased security and flexibility in connecting with the managed computers Unlike the TCP IP connection used with the standard Web configuration and VNC clients the modem creates a one to one connection between the Digital KVM via IP and the computer you are using to manage your network that is essentially private as it bypasses the public Internet completely Note this option requires both an external modem most standard connection protocols are supported and a dedicated phone line that can be connected to the modem for external access While it is technically possible to use the modem feature through some PBX systems this increases the complexity and reduces the performance of the connection For clarity the instructions presented here assume that the modem is connected to a typical POTS plain old telephone system line that is not routed through a phone management system or shared with other devices If you wish to use this feature through a PBX system it may require some experimentation and additional support from your telecom services provider and is not supported by Rextron Activating the Modem Option Version Numbers Component Version Release System firmware Thu Jul 8 17 28 01 EDT 2004 CGI Component 04 27 4172125 Linux Kernel Linux version 2 4 20 pre7 130 Mon Mar 8 09 37 36 EST 2004 System FPGA 3 Software options 00000007 ENT SEC MULTI A system witho
67. ks ER You may need to upgrade or download your Java http www java com support in your browser before using the VNC screen to remote control the host computer s however most modern browsers come with a version of Java that is compatible with this application The Java VNC client makes a connection back to the KVM control over IP module over port 5900 by default or 15900 if encrypted The encrypted connection is a standard SSL Secure Socket Layer encrypted link that encrypts all data from the session including the actual video pictures Because Java is considered a safe programming language the Java VNC client has some limitations Certain special keystrokes cannot be sent such as Scroll Lock on the keyboard This client software requires the use of Java 2 JRE 1 4 to enable features like wheel mouse support Sun Microsystems s Java site www java com is an excellent resource to ensure your browser and operating system is up to date ll Native VNC Client This system implements the VNC protocol so any off the shelf VNC client can be used There are over 17 different VNC clients available and they should all work with this system This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by the better VNC clients The best client currently is TightVNC www tightvnc com Binaries are available for Windows Linux MacOS and many versions of Unix Source code f
68. le to configure your Serial Supervisor you must be logged in as admin Other users will be able to view which devices are active but cannot configure them Once you are logged in choose the Admin Setup option from the menu at the top of the Home screen in the Web interface Click External Serial consoles setup and control You will be presented with the Serial Consoles Attached menu and a table with the following headings 59 Name Description Baud bps Mode Force DCD Console Log Connect You can assign a value 1 99 to each attached serial device This does not affect the configuration or operation of the device in any way but is simply a means to sort this list for ease of management Name Description An identifier for the Serial Supervisor device Like the number assignment it is for ease of administration only Baud bps This is the communication speed for the device and the setting here must match the setting on the device itself see below All common baud rates between 300 and 115 200 bps are supported Mode Sets the character framing scheme that the Digital KVM via IP will use with the Serial Supervisor device You can choose from the following selections 8N1 Eight bits no parity one stop bit default and most common 7N1 701 7E1 7M1 7S1 Seven bits none odd even mark space parity one stop bit 8N1 801 8E1 8M1 8S1 Eight bits none odd even mark space parity one stop bit 8N2 Eight bits no
69. lect Enabled Baud rate to use affects connection between us and the modem only select 115200 68 Init string leave as ATE0OS0 18K3 see below The baud rate dictates the connection speed between the Digital KVM via IP s serial port and the modem and does not affect the connection speed between the local and remote modems as they will negotiate their own connection speed when a connection is made It is highly recommended that this setting be left at the default for best performance The init string is the command using the standardized Hayes AT command set that the Digital KVM via IP will send to the modem to activate it The string included should work with the majority of modems and configures the following connection properties answer incoming calls on the first ring enable hardware flow control and lock the connection speed Your modem s documentation will describe other potential init strings that you can use to alter the connection properties For instance you could commit the settings to the modem s non volatile memory NVRAM or allow the modem to adjust the connection speed for greater stability and so on You may wish to test the connection with the default init string first before making changes specific to your modem model or situation to simplify the troubleshooting process Click the Commit button to save your changes and activate the modem feature with the specified settings Configuring the Remote Connection T
70. long the bottom of the screen How to Use the VirtKeys Menu This is a snapshot of the Virtual Keys window VirtKeys L Windows R Windows App Menu Clicking any button in the top half of the window simulates pressing and releasing the indicated key In the bottom area of the screen clicking will simulate the indicated Meta key being pressed You may then click in the top part to send another key and release the Meta key at the same time Alternatively you may move the mouse outside this window press the regular key and then choose RESET to release all depressed keys The Virtkeys menu can be left open while using the host system You can then click the required button at the suitable time and still interact with the host in a normal fashion Examples Ctrl Alt F4 Use L Ctrl then L Alt in the Toggles area Then click F4 To bring up the Start menu under Windows Click the L Windows button at the top left of the above window 48 F How to Use the Video Tuning Menu This menu is used to fine tune the video picture Video Tuning Auto Everything Changes frame nil Picture Positioning ain pling Phase Current phase 16 32 Auto Everything use this button to automatically fine tune all three adjustments If the test pattern for Color Offset calibration is not present on the screen then the C
71. lp Site Map Copyright Keyboard Mapping for localization Select keyboard layout External Power Bar Select model v Should all users or only the admin user be able to control power to attached systems v Keyboard E Mapping for localization In many parts of the world the keyboard has extra keys and or different layout to better suit the local language than the default US English layout If your host O S is expecting a keyboard of a special type choose it here If the wrong value is used here special language keys will not work and some basic symbols such as may not work correctly The key layout of the remote keyboard must match the key layout of the local keyboard defined here External Power Bar Connect a remote power control device to the serial port and choose the model from the list below You will typically require a straight thru 9 pin cable to connect between this device and the power bar Once enabled a status and control area will appear on the home page Individual ports can then be controlled and monitored 2 Applet neViewer started a E Keyboard Mapping In many parts of the world the keyboard has extra keys and or different layout to better suit the local language than the default US English layout If your host O S is expecting a keyboard of a special type choose it here If the wrong value is used here special language keys will not work and some basic symbols s
72. lso be eye mark selected Press the up arrow key to select the previous computer and the down arrow key V to select the next computer Press any other key to abort the Manual Scan mode EH Audio Stick An optional multimedia module can be LINKed to the back of each KVM Switch for selecting microphone and stereo speaker signals There are two options for Audio Stick On and Off When set to On audio selection follows computer selection When set to Off audio selection stops following computer selection It is useful if you want to listen to a particular computer s audio signal while operating other computers The non volatile memory stores the Audio Stick setting E Scan Type Ready PC In Scan mode scan through power on and eye mark selected computers Ready PC In Scan mode scan through power on computers e Only In Scan mode scan through any selected computer regardless of computer power status The non volatile memory stores the Scan Type setting EH Scan Rate Sets the duration of a computer displayed in Auto Scan mode The options are 3 seconds 8 seconds 15 seconds and 30 seconds The non volatile memory stores the Scan Rate setting EH Keyboard Speed Digital KVM via IP offers keyboard typematic setting that overrides the similar settings in BIOS and in Windows Available speed options are Low Middle Fast and Faster as 10 15 20 and 30 characters sec respective
73. ly The non volatile memory stores the Keyboard Speed setting EH Hotkey Menu When you hit the left Ctrl key twice within two seconds the Hotkey Menu appears displaying a list of hotkey commands if the option is On The Hotkey Menu can be turned Off if you prefer not to see it when the left Ctrl key is hit twice The non volatile memory stores the Hotkey Menu setting E CH Display Auto Off After you select a computer the port number and name of the computer will appear on the screen for 3 seconds then disappear automatically Always On The port number and name of a selected computer and or KVM OSD status displayed on the screen all the time The non volatile memory stores the CH Display setting E Position The position of the selected computer and or IP OSD status displays on screen during the operation The actual display position shifts due to different VGA resolution the higher the resolution the higher the displayed position The non volatile memory stores the Position setting Upper Left Upper Right Lower Left Lower Right 40 Middle EH Country Code for Sun For UNIP04 08 16 WUM108D 116D only Sun keyboards of different languages have different layouts The KVM switch is able to emulate a Sun keyboard for a specific language type or country such as Arabic Belgian US Yugoslavia and so forth Select the proper country code that matches ALL of your Sun computers E Max Resolutio
74. n For UNIP04 08 16 WUM108D 116D only You can adjust the monitor resolution under this sub menu There are the following selections 1024 768 1280 1024 1600 1200 1920 1440 and DDC2B Disable e Function key F5 For UNIP04 08 16 WUM108D 116D only To switch the Sun mark of a port on or off indicating the computer is a Sun server Sun servers have more keys on the keyboard than a PC When a Sun marked port is selected the KVM Switch starts to translate the keys from a PS 2 keyboard to a Sun keyboard See Sun Keyboard Mapping for detail e Esc To exit the KVM OSD press the Esc key C Hot Key Commands A hot key command is a short keyboard sequence to select a computer activate a computer scan etc A hot key sequence starts with two Left Control keystrokes followed by one or two more keystrokes The short form hot key menu can be turned on as an KVM OSD function F4 More Hotkey Menu every time the left Ctrl key is pressed twice Left Ctrl refers to the Ctrl key located at the left side of the keyboard 1 8 A H refer to the number keys 1 to 8 at the upper row of the keyboard Do not use the keypad at the right of the keyboard and character keys A to H case insensitive EH Selecting a Computer To select a computer by hot key command you need to know the device s channel address which is determined by the KVM connection
75. n to the Web interface and or VNC session normally Note that the remote machine the one you dialed from is automatically assigned the IP address 99 99 99 100 for the PPP session This and the IP address of the Digital KVM via IP cannot be modified The following TCP IP port numbers are assigned for a PPP connection regardless of the settings configured in the Web interface for the LAN port HTTPS 443 VNC clear text 5900 VNC SSL secured 15900 SSH 22 E Performance Notes e All images over the PPP connection will be grayscale to conserve bandwidth If other users are connected while a PPP session is active their screens will be in grayscale as well When PPP in inactive color is automatically re enabled e Some areas of the screen may not be updated as frequently as others and animations or other auto updating areas of the screen may appear out of focus or blocky as a result Since the area around the mouse pointer is refreshed most frequently hold the pointer over an area to improve its clarity e t may be beneficial to minimize any unnecessary icons backgrounds or other clutter on the managed computer s desktop to make the dial up connection as efficient as possible e You will need to disable the modem feature and re connect the serial port on the Digital KVM via IP to the port on a managed computer to use serial configuration Troubleshooting Guide The following messages will appear in the system log on the Stat
76. nces Snapshots n This image is taken from the i y attached system It is updated Eam periodically but not continuously See timestamp under image VNC Connect Disconnect Monitoring Admin Information Network Config 4 Current status info from User Accounts attached system System Ident Security oi ae ere Identification RADIUS Monitoring Information Identification text for this Serial Ports machine Easily changed and Time Date Input channel o Tac ee a Firmware Video mode 800x600 60Hz My IP addr 192 168 1 168 z Info Current time Fri Nov 3 07 00 47 2006 VNC dient options Status Port Numbers System Identification VEC Callback Hell A 3 o If you have a VNC client Site Map REXTRON listening on your machine Copyright already click here to make this unit connect back to it More information Change these Native VNC client startup file VNC client options If your broveer is appropriately configured you can start a VNC Callback local native VNC client by clicking on these special links E Applet VneViewer started Be Each item is described in details as following I How to Setup Personal Preferences Different user accounts may have different personal preferences It might be a good idea to have a login account for local access and a different one for remote access The local account would select 16 bit color max bandwidth and so on And the remote account would sel
77. ne info Jasmon x If you are familiar with Linux or n Raros Unix this information may be info helpful when adjusting the info n on settings of this unit However it is not possible to directly edit these files NNUNNNNHE c Download syslog here System Configuration Applet YncViewer started 8 o Dynamic Host Configuration Protocol DHCP Automatic network configuration using DHCP is Enabled Disabled This feature applies to the LAN port on the rear panel and is enabled by default When enabled the unit will automatically configure itself with an IP address when a DHCP server is present When disabled the LAN port will use the values assigned to it on the IP Addresses and Routing table below IP Addresses and Routing This table allows you to assign IP information for the LAN port If you are using DHCP the values for the LAN port will be filled in automatically and any changes made will not affect the setup Domain Name Server optional This section allows you to specify DNS servers and the default DNS domain suffix in use on the network If DHCP is enabled some of these values may be supplied automatically Commit Network Changes Clicking the Commit button applies any changes made on the page to the configuration but leaves the old settings active until the next time the unit restarts Clicking Make changes effective now applies the changes and restarts the unit so the new settings take effect immediately
78. nection immediately after login to the web server The connect button does not need to be used Force bandwidth mode By default the initial connection performance RTT is measured and used to select whether to optimize a high bandwidth connection or low If the connection improves the bandwidth used will be adjusted You can override this while the connection is operating Use this preference to override auto mode and force the B W mode Reduce network traffic by limiting colors Network traffic bandwidth may be reduced by reducing the image quality We do not recommend 12 bit mode but provide it here as a middle ground VNC Callback instead of Java C If you have a VNC client listening on your work station and would prefer to use that instead of Java client enable this option Encrypt VNC connection By default we vill use the cleartext not encrypted connection when the network connection looks like a local link ie same IP subnet Encrypted mode is the default on Internet connections Use this control to force the use of the encrypted VNC connection or no encryption Only affects Java VNC client Optimize for full screen VNC This control hides the Bribar v 4 From Force bandwidth mode you can select the proper bandwidth corresponds to your network environment Generally speaking it s recommended to select Max for the LAN users and Min for the WAN users From
79. nology Inc User E preferences Your current user preferences are listed here You may change any of them and save with the button below Most of these preferences affect how the VNC client and server interact Open VNC connection immediately on web login Start a VNC connection immediately after login to the web server The connect button does not need to be used Force bandwidth mode By default the initial connection performance RTT is measured and used to select whether to optimize a high bandwidth connection or low If the connection improves the bandwidth used will be adjusted You can override this while the connection is operating Use this preference to override auto mode and torce the B W mode Reduce network traffic by limiting colors Network traffic bandwidth may be reduced by reducing the image quality We do not recommend 12 bit mode but provide it here as a middle ground VNC Callback instead of Java VNC If you have a VNC client listening on your work station and would prefer to use that instead of Java client enable this option Encrypt VNC connection By default we will use the cleartext not encrypted connection when the network connection looks like a local link ie same IP subnet Encrypted mode is the default on Internet connections Use this control to force the use of the encrypted VNC connection or no encryption Only affects Java VNC client Optimi
80. oard Management Controller using a dedicated serial port Once the computer is configured for IPMI management the serial port on the host computer is normally reserved by the BIOS solely for that purpose and cannot be accessed or recognized by the operating system It is therefore unlikely that a serial port provided by an add in card will be able to act as an IPMI port so you must use a serial port integrated on the motherboard of the managed computer If the computer you are managing only has a single serial port you must add an additional port or ports via an add in card if you need a serial port for other purposes i e modem Enabling IPMI support usually requires enabling options in the host computer s BIOS setup software and the instructions will vary considerably from make to make and model to model Normally a password will be created by the BIOS that allows the IPMI feature to be accessed this password is exclusive to the IPMI feature and does not correspond to a password or account in the host computer s operating system If the Host Computer Does Not Support IPMI If the host computer you are managing with the Digital KVM via IP does not support IPMI Rextron offers a non IPMI solution that also works via serial port and acts as a power concentrator and a power management device the 8 Outlet Serial Power Console and Switch For more information about this product visit www rextron com Activating the IPMI Option Version Numbers
81. ode in the space provided and click Submit The system will update itself to allow IPMI configuration You can use either serial port on the Digital KVM via IP to send IPMI access your choice will dictate the type of cable you will use to make the connection The DTE Serial port on the front panel requires the use of a null modem serial cable Connect a female end of a serial cable to the serial port that is configured for IPMI access on the host computer Connect the opposite end to the DTE Serial port of the Digital KVM via IP Configuring IPMI on the Digital KVM via IP Once you have connected the IPMl configured serial port to the Digital KVM via IP and enabled the software option you can begin to configure IPMI settings through the Web interface IPMIAPMB setup Intelligent Platform Management Log in to the Web interface as admin Click the Admin Setup link at the top of the page and choose IPMI IPMB setup Intelligent Platform Management 63 IPMI Status IPMI is not currently working Check configuration here and verify host is configured correctly IPMI via Serial Port Enable IPMI Intelligent Platform Management Interface via serial port Select which serial port to use The following two setting must match the configuration of your host s BMC Baseboard Management Controller You will probably have to run some sort of special configuration software to change them on your host Select baud rate to use A password i
82. olor Offset adjustment is skipped Changes frame it indicates the number of 16x16 blocks of video that are being sent on average for every frame of video With a static image being displayed by the server this number will be zero shown as nil Moving the mouse for example will cause the number to jump to about 2 or 3 You may use this number to judge the picture quality as you adjust the controls on this menu Picture Positioning it affects the image position on your screen If you see a black line on either side of your screen or at the top or bottom you can use the arrow buttons to shift the image in that direction Pressing Auto does the same thing for you automatically Use Save to save the changes you have made manually Since this adjustment depends on the video mode separate values are stored for each video mode Color Offset it is a fine tuning adjustment that requires the use of a test pattern There is a copy of the test pattern available on the Help menu of the integrated web server You must arrange for that image to be shown on the host computer s Do not allow scaling cropping or any other changes to that image Press the Auto button and the system will calibrate color for the best possible picture in approximately one minute If the system cannot find the test pattern on the screen it will say so Check that the pattern isn t scaled or covered up It s important to do this operation in 24 bit or 32 bit color video mode
83. or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual difference between the modes but there can be a noticeable difference in speed and smoothness NOTE You may need to upgrade or download your Java http www java com support in your browser before using the VNC screen to remote control the host computer s however most modern browsers come with a version of Java that is compatible with this application 36 m Chapter 4 Accessing KVM Features For ALL models except MNIPO1 WMM001 and WUM001 Once you can access and configure the networking component of the Digital KVM via IP you can use it to select and control the managed computers connected to it This section describes how to add additional KVM switches to the master unit for greater flexibility and how to use the KVM on screen display KVM OSD system to manage your computers Once you have established a VNC session with the Digital KVM via IP you can access the KVM features as though you were at a local console A Cascade Configuration You can connect a second level of KVMs to one or more of your Digital KVM via IP s PC 1 8 ports The KVM switches connected to the Digital KVM via IP the Master switch are known as Slaves Once connected the units will automatically configure themselves as either Masters or Slaves You can only connect an equal or smaller KVM to the Master a 16 port Master switch can
84. or all clients is available there too This version of VNC is being actively developed The authoritative version of VNC is available from RealVNC www realvnc com This source base is the original version of VNC maintained by the original developers of the standard For a commercial supported version of VNC you should consider TridiaVNC www tridiavnc com Their version of VNC is a superset of TightVNC and contains a number of enhancements for use in a larger corporate environment NOTE Some native VNC clients may require a flag or setting indicating they should use BGR233 encoding by default If this flag is not set you may see a garbled picture and the client will fail The Unix versions of VNC require the flag bgr233 For examples on using this flag review the commands in the following section HI SSH Tunnel with Native VNC client If you are using openssh here is the appropriate Unix command to use based on the default settings on a machine at 192 168 1 123 ssh f admin L 15900 127 0 0 1 5900192 168 1 123 sleep 60 vneviewer bgr233 127 0 0 1 15900 NOTEs A copy of these commands with appropriate values filled in for your current system setting is provided in the on line help page This allows you to cut and paste the required commands accordingly You have 60 seconds to type the second command before the SSH connection will be terminated The port number 15900 is arbitrary in the above example and can b
85. p your Digital KVM via IP System Status Please click on Status to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright 2 Applet YncViewer started l ARA Rextron Copyright 2002 2006 from Rextron Technology Inc Current Users Disconnect all VNC users Current Connection This HTTPS connection is from 192 168 1 52 2132 and was encrypted with RC4 MD5 128 bit key You are logged in as user admin Recent system log entries syslog Download syslog here Clear Log This menu shows your Digital KVM via IP system status as following e Recent System Log it records every log entry including what time the user log in what identification the user log in and so forth Current Users it shows the users list that currently log in e Current Connection it shows the current IP and what encryption you are using to log in Digital KVM via IP Current Users R Lists who is using the system right now Current Connection Information about current connection Recent system log entries syslog Please send this to the support team when you report problems Network Config These tables allow you to debug
86. parity two stop bits Force DCD Forces the Carrier Detect signal to be active at all times Normally DCD becomes active when a new user connects and is dropped when the last user disconnects a response that is similar to many modems When active the device will logout and reset itself if the carrier signal is lost increasing security Note that this may not work with all devices and could impair proper operation in some circumstances The default setting is off Console Log Clicking this link will open a separate Web page that will display the last 200 characters committed to that device s console log Note that existing data is overwritten automatically when the 200 character limit is reached Optional not shown IPMI This is an optional feature that requires the purchase of a software upgrade on the Digital KVM via IP Refer to Appendix D for more information about purchasing and using the IPMI upgrade This feature will not appear on the menu if the upgrade is not installed You can make as many changes a needed on this menu at one time before applying your changes Once you are satisfied with the changes you have made click Commit changes to apply the new settings Click Refresh at any time to see an updated list of attached Serial Supervisor devices Advanced Configuration Using the Integrated SSH Shell In most cases configuring the Digital KVM via IP to the same settings as the Serial Supervisor devices you are connecting shoul
87. powered on 8 For 8 16 ports only please mount the brackets with the unit as following figure 9 Power on the Digital KVM via IP by connecting the AC adapter to a suitable power source and connecting the opposite end to the DC 12V port on the rear panel of the unit 10 Power on each of the managed computers observing normal startup procedures NOTE NOTE NOTE You can choose to mix managed computers connected via PS 2 and USB connections as necessary with no impact on features or functionality Steps 5 and 6 are necessary only if you wish to have the ability to manage the KVM and its computers locally i e not over the Internet or LAN While not required adding these devices is highly recommended for ease of administration The KVM also has the ability to cascade multiple KVMs to increase the total number of possible managed computers If you wish to take advantage of this feature refer to the section Cascade Configuration in this manual 10 D Access your Digital KVM via IP and Remote Control the Host computer s As soon as you finish the above initial settings and connections congratulations You are ready to enjoy remote control the host computer s from any corner around the whole world Simply open up the web browser and type the IP you already setup in the Quick Start Guide and then type the right username and password That it You re successful to access your Digital KVM via IP As you login the D
88. r immediately under the thumbnail image of the host computer on the Home screen on the Web interface NOTE that you must be logged in as admin to use this feature From here you have four options Hard Reset Equivalent to pressing the RESET button on the managed computer The computer will restart Power Cycle The computer will power off pause for a moment and power on again automatically equivalent to pressing the POWER button off and on again on the host computer Turn ON Powers on the host computer Turn OFF Powers off the host computer VNC If you are inside an active VNC session and are logged in as admin you can use the Bribar to access IPMI features ou have two choices from the Bribar NOTE Reset Equivalent to pressing the RESET button on the managed computer The computer will restart ON OFF Powers the host computer on or off depending on the current state of the host computer equivalent to pressing the POWER button on the host computer IPMI may not automatically close the host computer software safely when you issue a reset or power off command Since these features are equivalent to pressing hardware buttons on the computer itself the computer will respond in exactly the same way Always shut down your operating system and application software normally before issuing an IPMI command to avoid data loss or corruption 66 Appendix H Using Optional Modem Feature Background The modem option allows the Dig
89. rce according to the instructions in its documentation The opposite end of the modem s data cable should be a DB9 female serial connection Connect that end of the cable to the SERIAL connection on the rear panel of the Digital KVM via IP Configuring a Modem Connection on the Digital KVM via IP Most connections will work appropriately with the default settings on the Digital KVM via IP once the feature is enabled When you entered the Unlock code to enable the feature the Digital KVM via IP created a new menu option to enable configuration of this feature Modem PPP setup Login to the Web interface as Admin Click Admin Setup from the top of the page and choose Modem PPP setup Modem Option Enable this to allow the modem to answer the phone and start a PPP connection Enable modem connections PPP via serial port modem Baud rate to use affects connection to between us and the modem only X Modem init string This should program the modem to answer the phone on whatever ring needed enable hardware flow control and force the modem to lock baud rate regardless of connect speed The default string is ATE0S0 1 amp K3 which should work for most modems answers on first ring Paes ATEOSO 1 amp K3 Save changes by clicking here You will then be presented with the Modem Option menu see above Make the following changes to enable and configure the modem connection Enable modem connections PPP via serial port modem se
90. re Info Status Port Numbers Help Site Map Copyright Applet Vine Viewer started Yr gel Rext Copyright 2002 2006 from Rextron Technolos Network Configuration Please note You are viewing this page over the network so these values are probably very close to what you want Make changes here with great caution View debug current network setup values here Dynamic Host Configuration Protocol DHCP Automatic network configuration using DHCP is DHCP Disabled use static address J IP Addresses and Routing Gateway or Broadcast or lea or lea IP Address Subnet mask 0 0 0 0 for Es a 192 168 1 168 168 1 168 255 255 255 0 255 255 0 192 168 1 16 168 1 16 192 168 1 255 168 1 255 DIS ein A Co RARO Ro at IM 192 160 1 16 Domain Name Server DNS Servers example 10 0 0 123 10 2 3 34 Default DNS domain suffix example rextron com Commit Network Changes Click here to save your changes they will be applied on next reboot 18 Dynamic Host E Configuration Protocol DHCP DHCP is used to configure the IP address netmask and other network details of this device automatically IP Addresses and Routing These values vill only be used if DHCP is disabled Domain Name Server Select DNS server to be used This is optional and not setting this will only affect very minor features of this product Ethernet Address MAC Address This is the Ethernet hardvare addre
91. remote site is synchronized but there is small constant offset between remote and local mouse cursors This is a video position error Normally a slight video positioning error is perceived as a mouse sync issue A video positioning error is visible as a black line along the top or bottom and right or left edges of the remote screen On the Video Tuning menu please refers to Chapter 5 section F How to Use the Video Tuning Menu use the arrows under Picture Positioning to move the screen until the two pointers exactly line up Remember to save your position changes Monitor works but keyboard and mouse do not 50 Make sure you haven t swapped the keyboard and mouse cables VGA image is not clear You may be using poor quality VGA cables Make sure you are using UL 2919 rated double shielded VGA cables The quality of video is bad or the picture is grainy a Use the brightness and contrast settings b Use the auto adjustment feature to correct a flickering video c Read and use the manual section Chapter 5 section F How to Use the Video Tuning Menu d Also try the Auto everything button on the Video Tuning menu e Display the test pattern on the host and use Auto Everything f Try a lower refresh rate 60Hz is best g Enable the noise filter and set to higher value h Use lower resolution if possible 1024x768 i Reduce number of colors 8 bit or 16 bit color instead of 24 32 j Use a better
92. rning about identity of host cannot be verified and a question about saving the host s fingerprint this is normal for the first time you connect to any machine running SSL You should answer yes so that your SSL client saves the public key of this host and doesn t re issue this warning Forgotten the master password Reset the master password Please refer to Quick Start Guide choosing the second way Using the HyperTerminal via Serial Port Use the S command and type a new password The old password is not required for this procedure And please remember to type W after you made any change The mouse on the remote site does not work or is not synchronized a Make sure there is only one mouse driver installed in each computer b Set the mouse acceleration to None in the host mouse driver properties c Windows XP has a setting called Enhance pointer precision This should be disabled for correct mouse synchronization Remote mouse and local mouse don t line up Use the mouse resync command in the main menu or press the Resync button on the Bribar If the mouse pointers still don t line up verify that mouse acceleration has been disabled NOTE The Windows login screen does not accept the mouse acceleration option and always has the mouse accelerated regardless of your configuration Therefore on this screen it is best to avoid using the mouse After Resync the mouse on the
93. ron Technology Inc The administrator can change the default password for admin recommended Read and consider the comments and instructions on this menu before making any changes as changing these features could make the unit inaccessible through Web configuration i e due to firewall filtering NOTE that any password changes you make will have to be entered in duplicate to prevent the chance for error 22 Idle Session Timeout When a login session is left unused for some time it is prudent to disconnect the user This applies to web login sessions via cookies and SSH logins This feature may be disabled by setting the value to zero Internal Firewall Setup As an additional layer of protection we offer an internal firewall When this feature is enabled connections will only be accepted from listed hosts For example the administrator can key in 10 1 0 1 240 in Accept filed that is the IP of the clients computer between 10 1 0 1 and 10 1 0 240 allows accessing the Digital KVM via IP with the right username and password On the other hand the user can key in 192 168 1 0 20 for example in Reject field that is the IP of the client s computer between 192 168 1 0 and 192 168 1 20 will be rejected to access the Digital KVM via IP This makes the Digital KVM via IP invisible to them There are 3 ways to key in the IP addresses 1 Specific IP addresses for example 10 1 0 1 10 1 0 5 2 Net Range for example 10 1 0
94. s Copt jonal W Set default gate Change machine name toHcP gitent named Reset disable firewall TCP p SNIP RADIUS Reset everything to factory defaults hanap cesen admin passwor ping packets testing purposes do ae Tepe IP ports and servers enab Revert to current settings lundo changes Commit changes to configuration EDVVONLIAOMIHZHo Connected 0 00 11 Gute detect 115200 8 N 1 CAPS NUM Step 7 Follow the instruction on the screen For example simply type I for setting your IP type F for resetting everything back to factory defaults and so on Here is a reminder for you please type W after you made any change B Disabling the Mouse Acceleration on the Host computer s and Client Computer Many operating systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to physical movements of the mouse While this is usually a beneficial interface enhancement it can interfere with the operation of the unit and should be disabled on the managed computers before a remote session is attempted Follow the instructions below to disable mouse acceleration for the operating system installed on each managed computer Windows 98 and Windows 2000 1 From the Control Panel click on Mouse 2 From Mouse Properties click on Motion tab 3 Make sure the Pointer speed bar is centered and Acceleration is set to None Windows XP
95. s required for authentication with the BMC This password must have enough authority to control the chassis power and read all sensors This password applies only to the BMC and has nothing to do with other software you may be running on the host Password failures will be logged to the system log for debugging mae IN Save changes by clicking here You will be presented with the IPMI Status menu see above Make the following changes to enable IPMI Enable IPMI Intelligent Platform Management Interface via serial port select Enabled Select which serial port to use select Front serial port DTE pin out since the Digital KVM via IP has DTE serial port only Select baud rate to use select a value from the menu between 9600 bps and 115 200 bps based on the configuration on the host computer s IPMI settings BMC Password Enter the password twice assigned to the BMC in the host computer s BIOS setup software NOTE that the selected baud rate should match the host computer s setting Problems with the BMC password as well as any other error information will be recorded in the Digital KVM via IP s system log on the Status page of the Web interface If the host computer s BIOS setup allows for multiple levels of security for the BMC ensure the password you enter on the menu offers sufficient authority to control chassis power and monitor fan status Once you have made the necessary changes on this screen click Commit to activate IP
96. ss of this unit s LAN WAN port It is set at the factory and cannot be changed You may need this number to configure your DHCP server Please note that this system s name also affects DHCP since it is provided as the Client Name to the DHCP server Change it here View debug current network setup values here This link allows you to monitor the records about current login users current connection recent system log entries and so on as the following image shown REXTRON 192 168 1 168 P 2 i Digital KVM via IP from Rextron Technology Inc Rextron Copyright 2002 2006 from Rextron Technology Inc Home Current Users Current Users R Preferences Snapshots Lists who is using the system Logout i s right now VNC a N Current Disconnect i Connection Admin Information about current Network Confi i Disconnect all VNC users connection User Accounts System Ident Recent system Security Current Connection log pies i Compatiblity SNMP This HTTPS connection is from 192 168 1 52 2132 and was encrypted with RC4 MD5 syslog RADIUS 128 bit key Serial Ports Time Date Firmware Please send this to the support team when you report You are logged in as user admin problems Recent system log entries syslog Network Config Info Status Port Numbers Help Site Map Copyright These tables allow you to debug network configuration problems by giving you a view into the current setup of the machi
97. the following image REXTRON 192 168 1 168 wey Digital KVM via IP from Rextron Technology Inc Rextron from Rextron Technology Inc Copyright 2002 2006 Homa User preferences User E Preferences preferen mese TER Open VNC connection immediately on web login Your current user preferences are listed here You may change any of them and save with the button below VNC No use buttons to start VNC Connect Yes VNC started on login Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright amp java lang NullPointerException Force bandwidth mode Auto not forced Min slowest least traffic Reduce network traffic by limiting colors 8 bit 256 colors 12 bit 4096 colors 16 bit default 65536 colors VNC Callback instead of Java VNC No use Java client Yes use VNC callback to native client m 5 oO lt 5 er lt Z O Oo E H 5 D o Encrypt over Internet only Always Encrypt Never Encrypt Optimize for full screen VNC No normal Yes don t show Bribar Skip welcome window on VNC connection No normal Yes skip welcome window Save Changes Default Values Reset all 35 Most of these preferences affect how the VNC client and server interact Open VNC connection immediately on web login Start a VNC con
98. this screen you can do the bandwidth control There are 4 modes available Min Avg Max and Auto If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual difference between the modes but there can be a noticeable difference in speed and smoothness 2 Please click on VNC Connect you ll get the VNC screen That is you will see the screen of the host computer s please scroll the screen to the bottom It is the Bribar refers to Chapter 5 section C How to Use the Bribar down there please click on Menu refers to Chapter 5 section D How to Use the Main Menu Should you find B W on the screen click the proper bandwidth corresponds to your network environment US Net Addr 192 168 1 168 HyperTerminal 21 1 e 800x600 60Hz 168 1 168 gt lay 46 Kbps lt ims wy e Jo Applet Window E Applet YncViewer started From this screen you can do the bandwidth control There are 4 modes available Min Avg Max and Auto The white button is the mode the system is currently operating If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg
99. uch as may not even work correctly The key layout of the remote keyboard must match the key layout of the local keyboard defined here External Power Bar Connect a remote power control device to the serial port and choose the model from the list You must use the front serial port DTE pin out The rear port is reserved for setup and IPMI functions A straight thru cable is typically reguired Once enabled a status and control window will appear individual ports can then be power controlled and monitored 25 IX How to Setup the SNMP Agent and Configuration Please click on SNMP to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info Status Port Numbers Help Site Map Copyright 2 Applet YncViewer started Communities SNMP Agent Configuration Communities Read only Community public Read write Community Agent Identification Location REXTRON Contact Name ALBERT Trap Inform Community public Trap Sink 1 primary Read only Community l AERA Rextron Copyright 2002 2006 from Rextron Technology Inc Communities E Read only Community This community is allowed to read any value and is not allowed to write or change anything
100. ued the certificate on Rextron s behalf may not yet be recognized as a trusted source by the computer you are using to access the Digital KVM via IP Second since the unit could be configured in a number different ways it is impossible to supply a generic certificate that will match your exact network settings Is my data safe Yes The security certificate does not affect encryption effectiveness in any way nor does it make the Digital KVM via IP any more vulnerable to outside attacks Can I prevent the warning from occurring Yes You have two options that may prevent the warning from occurring First if the Web browser you are using offers the option to ignore the warning for future visits the browser will no longer generate a warning if that option is selected Second if you install the certificate from the KVM onto the remote computer see below and if the unit is configured with a domain name ending in com net org gov edu us ca uk jp or tw i e remotecontrol mydomain net then the warning should no longer occur Installing the new certificate The following instructions detail how to install the certificate from the Digital KVM via IP onto your local computer in this case running Windows XP and Internet Explorer 1 Open your Web browser and go to the Digital KVM via IP login screen Click the update security certificate link 2 When prompted choose Open 3 A Window will appear that offers information
101. us screen in the Web interface and may help to diagnose problems with the modem configuration Starting PPP for auth on port Modem is connecting and the PPP login process is starting Modem hang up Resetting The connection has been closed or terminated unexpectedly Timeout during login process Giving up The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and or password 70 Modem init chat script failed The modem did not respond to the initialization string from the Digital KVM via IP You may need to change the init string or verify the cabling and modem status Modem init okay The modem has responded appropriately to the init string Saw PPP startup from client A PPP authentication has occurred and a session has started Phone line rings An incoming call has been detected by the modem Modem answers XXXXXXXXX The connection speed and protocol used for a connection as reported by the modem The exact contents of the message will vary depending on the modem make and model 71 PP5 NK5400 300 Printed in Taiwan
102. ut the modem option enabled The Digital KVM via IP contains the necessary hardware to attach a modem To enable the modem capability you must purchase the software option from Rextron unless you have purchased a model with the feature pre enabled To verify whether the modem feature is enabled on your unit login to the Web interface as Admin click the Setup Admin button at the top of the page and click Firmware and flash memory management If MODEM is not listed beside Software Options see above then the modem option is not present and you will have to purchase the software option to use the feature To purchase the modem option please email Rextron Technical Support at service rextron com Purchase Options If you wish to add additional optional features to this unit please call technical support and provide them with this special code 4 E680 074A 1 7 They will provide you with an unlock code Please enter that code exactly here Unlock code TI Have your model and serial number on hand When asked supply the technician with the code listed under Purchase Options at the bottom of the Firmware and flash memory management page Once the order is processed the technician will provide you with an Unlock code Enter that code in the space provided and click Submit The system will update itself to allow modem configuration 67 Connecting a Modem The Digital KVM via IP will work with virtually any Hayes compatible modem t
103. vailable by hitting F4 A new screen pops up displaying more functions as described below Most of them are marked with a triangle gt indicating there are options to choose from Using arrow key te to select the functions and then press Enter Available options will be shown in the middle of the screen Again using arrow keys A to view options and then press Enter to select it You can press Ese to exit at any time EH Auto Scan In this mode the KVM switch automatically switches from one power on computer to the next sequentially in a fixed interval During Auto Scan mode the KVM OSD displays the name of the selected computer When Auto Scan detects any keyboard or mouse activity it suspends the scanning till activity stops it then resumes with the next computer in sequence To abort the 39 Auto Scan mode press the left Ctrl twice or press any front button Scan Type and Scan Rate set the scan pattern Scan Type F4 More Scan Type determines if scanned computers must also be eye mark selected Scan Rate F4 More Scan Rate sets the display interval when a computer is selected before selecting the next one E Manual Scan Scan through power on computers one by one by the keyboard control You can type F4 More Scan Type to determine if scanned computers must a
104. ze for full screen VNC This control hides the Bribar v 5 e Il How to Get the Snapshots As the following image shown the user can get the screen snapshot of full size half size quarter size one 8 size and one 16 size REXTRON 192 168 1 168 T 2 i Digital KVM via IP from Rextron Technology Inc Rextron Copyright 2002 2006 from Rextron Technology Inc Home Screen Snapshots Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmware Info uarter size Status Port Numbers Help Site Map Copyright One 8th size One 16th size 2 Applet neViewer started 8 D 16 Ill How to Remote Control the Host Computer s Please simply click the VNC Connect to get the screen of host computer as the following image shown From here you get the fully control on the host computer like you physically sit in front of the host computer s TRON AyRack Hyper Terminal lt Java Applet Window 17 IV How to Setup the IP Address for your Digital KVM via IP Please click on Network config to get the following image REXTRON 192 168 1 168 Digital KVM via IP from Rextron Technology Inc Home Preferences Snapshots Logout VNC Connect Disconnect Admin Network Config User Accounts System Ident Security Compatiblity SNMP RADIUS Serial Ports Time Date Firmwa

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