Sleep Apnea Therapy User Manual
Contents
1. TranSync Compliance Monitoring Manual Homecare Provider Authorized Monitors TRA NSCEND Page ii TranSync Compliance Monitoring Manual Notices Somnetics Revised TranSync Compliance Monitoring Manual for Homecare Providers Authorized Monitors 103516 RevA Published March 21 2014 and supersedes all previous versions Notice The information contained in this document is subject to change without notice Trademark Somnetics and TranSync are registered trademarks of Somnetics International Inc all rights reserved Copyright Copyright 2014 Somnetics International Inc all rights reserved Contact Somnetics International Inc Corporate headquarters Somnetics International Inc Email info somnetics com Web http www mytranscend com Telephone 651 621 1800 Toll free telephone 877 621 9626 Fax 651 204 0064 Somnetics International Inc PR 33 5th Avenue NW Suite 500 New Brighton Minnesota 55112 USA Page iii TranSync Compliance Monitoring Manual About this user manual Note This user manual is designed to be duplex printed printed on both sides of each sheet If not printed in this manner you will find blank pages in your printout Note For purposes of this manual some software screen images may differ from the actual screen display This is only for clear printing and on screen display of this manual Page iv TranSync Compliance Monitoring Manual Contents Introductio Miat2. device Note Patient information will be limited and no compliance data will be viewable until the patient approves compliance monitoring Once the patient has approved monitoring they must use the TranSync desktop software to send compliance data Refer to the TranSync Quick Guides and User Manual for more information Page 8 TranSync Compliance Monitoring Manual Setup Procedure for Authorized Monitors If you re a monitor follow the steps below to set up your account A monitoring account is limited to read only access and patients can only be viewed when a homecare provider shares them with you 1 Go to www MyTranSync com and 3 Contact your Homecare Provider and register for an authorized monitoring request for them to share the desired account You will receive a patient with you contirmation email With a temporary 4 Once a patient has been shared with you password by the homecare provider compliance 2 Log into the TranSync website using information will be viewable In the your username and temporary patient list simply click on the password Change your password and compliance report icon of the patient you save it for your records want to view Using the TranSync Website This section covers the following topics e Registering devices e Creating new patients e Assign a device to a patient e Add a note to a patient record e Managing replacement reminders e Reviewing compliance reports e
3. Care Monitor Dr Smith UMN o Ea Patient Indicates required field Dr Jacobs UNC o Dr Jones USC o Assign a device to a patient You can assign a Transcend device when creating a patient account see Creating new patients or you can use the method described below 1 From the patient list select a patient by clicking on the Name or ID Page 10 TranSync Compliance Monitoring Manual P g Devices In the add device section click the symbol Serial No Insurer Install Date Release Date Select the device you wish B13A00022 Medicare 3 1 2013 x Release to add to the patient Click Add Device Note Only registered devices will be available for assignment Add a note to a patient record From the patient list select a patient by clicking on the Name or ID In the add note section Notes lick the symbol cle ENE Sy bo 4 29 2013 B13A00022 Prescription updated EPR Level Not Set to 3 Maximum Type the note in the field Pressure Not Set to 20 Minimum Pressure Not Set to 4 Starting and click Create Pressure Not Set to 4 Humidification Type Not Set to None Managing replacement reminders The replacement schedule can help remind you when your patient is due for new equipment such as masks and tubing The replacement schedule starts from the date of device assignment and will alert the homecare provider and patient on periodic replacements Follow these s
4. Reviewing a 30 day compliance window report e Reviewing group compliance reports e Creating sub accounts e Transferring a patient to another account e Sharing patients with an authorized monitor e Deactivating a patient e Managing care monitors Page 9 TranSync Compliance Monitoring Manual e Managing insurance providers e Managing mask types tDenotes Homecare Provider Function Denotes Homecare Provider and Monitor Function Registering devices 1 Click on Devices near the top of the page and then click on Register Device 2 Enter the serial number of the Transcend device Note The serial number is located underneath the Transcend PAP remove the filter frame to find the 5 List serial number Refer to the Transcend User Manual for more information Register Device 3 Click the Submit button to register the device Creating new patients 1 Click on the Patients button near the top of the Create Patient page then click on Create New Patient ID 542752 2 Fill out the required information ee Last Name smith Note Additional fields are optional Birth Date Email Confirm Email joe 3 Click Create Patient at the bottom of the screen to confirm 812110055 Note The patient will receive a confirmation email They must approve compliance monitoring of their device before you may view their co m p ia n ce d a ta Other Health
5. care Please see Using the TranSync Website for more information TranSync Desktop Software The TranSync desktop software allows patient to upload compliance data using their windows PC and USB connection Refer to the TranSync Quick Guides and User Manual located at www mytransync com resources for more information Page 7 TranSync Compliance Monitoring Manual Setup Procedure for Homecare Providers If you are a homecare provider follow these steps to register for an account register a device and create a new patient For detailed administrative functions refer to Using the TranSync Website found later in this manual 1 Go to www MyTranSync com and register for a Homecare Provider Account You will receive a confirmation email with a temporary password 2 Log into the TranSync website with your username and temporary password Change your password and save it for your records 3 Register a PAP device to your account by clicking on Devices then Register Device 4 Type in the PAP serial number and click Submit Note The PAP serial number is located underneath the filter frame Remove the filter frame to locate it 5 Create a patient account by clicking on Patients then Create New Fill out required information then click Create Patient The patient will receive a confirmation email The patient must approve compliance monitoring of their Transcend
6. ation The contact must accept the invitation in order to use the system Transferring a patient to another account Use this feature to transfer a patient to a sub account or another homecare provider 1 To transfer a patient to another account select a patient from the Patient List Screen 2 Click on Patient Functions then select Transfer Patient 3 Type in the name of the account to which you wish to transfer the patient then click Search Patient Transfer Account Search estination Account Name Josh s DME Search 4 Select the account from the search results Search Results Name City State 5 Accept the terms of use and Josh s DME Woodbury MN click Confirm 6 The new account will receive an email with information about the patient transfer Note If transferring to a sub account you will still maintain control of the patient If transferring to another homecare provider you will lose all rights and records of that patient Page 13 TranSync Compliance Monitoring Manual Sharing patients with an authorized monitor Follow these steps to share patients with authorized monitors Authorized monitors are only allowed to view patient data and compliance Note Authorized monitors must be registered in the TranSync system Have your partners register by going to www MyTranSync com and registering for an Authorized Monitoring Account From the patient list select a patient by clic
7. e nna n SPRE PERIE E EREI PRR EA EAE 5 Indications TOF USE PREIEI RE onne O OR RR AEO tt ME e PA de OD Pee 0 5 Components OF the TRANS VNC SYSUCM asc oa tdme due ada ina dig but dia d able di nsa adi tdi 6 TRANS VNC SS EG ie cree licit a 5 a ice ia abia el 6 TANS VS WEDS Ie isa id aaa taia adn doi o e a da la doi at oi a iba t 6 TANS VAC desktop SOU Wale ca ineaca de ac eta cident d da a del a cn e a 6 Setup Procedure for Homecare Providers cccccceseeceeseesseenseenseesneeessensaeenaes 7 Setup Procedure for Authorized Monitors i crsscccssnanameechasencdsnanetenshenagadinansanscaenans 8 Using the TranSyne Website secetei ceata tii daia dia emata oii bai da EE dee 8 Registering GOVICSS sia ast aia li is A ia ia det a cs ad a ia o ii dd 9 Creating new patents se accea eat at ea lu ao acc i dlui cal atin edeanaeess 9 Assign a devic to a patient scena i aia cea alt n a a ta 9 Adding a note to a patient COI iasi c et iu al a i ei Data 8 at a e i ia ate A ai in ana ale ia ee Managing replacement remindeys n n sie ae ao a nea oi i a a 30 pa o e a 10 Reviewing compliance FODOR US a eeais ai oii ia Dai d a ca a d ie 11 Reviewing a 30 day compliance window PE DOME coace note aan a PE ta a al it le a ee 0 aaa a ora bau daca na ol Reviewing group compliance reports ns e eee aceea vana ceea a arie in da na ana a ia aa nai 11 Creating SUD e COU Staci as cst ORIENT EI RR a RI RR RR E 12 Transfering a patient to another aceou nt n ice
8. ie macese sean ae nat aia i tacea n teal a alei 12 SHAKING patients With an authorized MONON i se piesei ata oa ae e a acele i tie ia ia 13 Deactivating a patient ircen enora ga a pl al E EEN d 8 ap tc iapa 13 Panag Gare IMONINONS ssves cecatesccesneacdcesaseeiscsarenicebetesicesnnseeeneueelepseeracesaiesiceec 13 Managing INSUFANGE provides cccccncencracecaensoois nevenasemarecceenareoasenesercaenaresasenaroras se 13 Managing mask type S scie strai adidas iat ao ao aa Ra E 0 Dadaca 14 Appendix Limited warranty inoate cantin ia at d ni en nn dv cani i 15 Page 5 TranSync Clinician User Manual Introduction The TranSync System provides homecare providers and monitors the ability to track patient compliance data through a secure web portal Patients using the system can view and transmit their compliance data to their homecare providers and monitors The system is comprised of a cloud based website and patient desktop software Indications for use The TranSync system is intended for use by patients homecare providers and monitors in conjunction with the Transcend Auto or Transcend EZEX for the purpose of managing patient compliance and viewing or sending compliance data Introduction Page 6 TranSync Compliance Monitoring Manual Components of the TranSync System TranSync Website The TranSync website www MyTranSync com allows homecare providers and monitors to view compliance information and manage patients under
9. king on the Name or ID In the Authorized Monitors Section click the symbol Search for a monitor using any of the fields provided Once you find your monitor from the results list click Select oe ae 00 a Confirm the selection and click Confirm Deactivating a patient 1 To deactivate a patient select the patient from the patient list 2 Click on Patient Functions then Deactivate Patient 3 Confirm the deactivation Managing care monitors You can set up care monitors which can be used as a reference to who is involved in managing your patients care Each patient can have up to 3 care monitors These care monitors do not have rights to view patient data If monitors wish to view patient data they must register for an authorized monitor account 1 Click on the Settings tab then Manage Care Monitors 2 To add a new monitor type in the name and institution then click Create 3 To update an existing monitor edit the fields then click Update Managing insurance providers Follow these steps to add or update new insurance providers 1 Click on the Settings tab then Manage Insurance Providers 2 To add a new insurance provider type in the name and click Create 3 To update an existing insurance type edit the field then click Update Page 14 TranSync Compliance Monitoring Manual Managing mask types Follow these steps to add or edit ma
10. mpliance is based on 70 of total days with at least 4 hours of therapy 1 Click on Patients button near the top of the webpage and then click on List Page 12 TranSync Compliance Monitoring Manual 2 Filter patients by selecting criteria from the drop down menu then click the symbol to add it to the search and finish by clicking on the search button 3 Click on Patient Group Reports then select Past 24 Hours Past 7 days Past 30 days or Past 90 Days to view patients in the search criteria 4 Patients that are compliant with therapy will be labeled as Yes and patients who do not meet the requirement are labeled as No Additional information over the selected time period includes compliant total days of use total therapy hours number of 4 hr sessions and average AHI Creating sub accounts A Sub Account can be created for a second location or partnering care provider Sub Accounts have full read write access to the patients you share with them They also can add new patients to your patient list however you will maintain control over the Sub Account actions To transfer a patient refer to Transferring a Patient to Another Account section 1 Click on Sub Accounts near the top of the webpage and then click on Create New 2 Fill out the required information for the Sub Account and click Create Sub Account 3 The Sub Account contact will receive an email confirm
11. nty is given in lieu of all other express warranties In addition any implied warranties including warranty of merchantability or fitness for the particular purpose are limited to the period noted in the table above for the individual product Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have rights which vary from state to state To qualify for repair replacement or refund the defective device must be returned to Somnetics within 30 days after the discovery of the defect Proof of purchase including proof of the date of purchase is required Any repair replacement or refund obligation would not apply if the device has been repaired or otherwise altered in a facility not authorized in writing by Somnetics To exercise your rights under this warranty contact your local authorized Somnetics dealer or Somnetics at 33 5th Avenue New Brighton Minnesota 55112 USA 1 877 621 9626 or 1 651 621 1800 Page 16 TranSync Compliance Monitoring Manual Somnetics International Inc 33 5th Avenue NW Suite 500 New Brighton Minnesota 55112 USA http www mytranscend com Phone 651 621 1800 Toll free 877 621 9626 Fax 651 204 0064 TranSync Compliance Monitoring Manual for Homecare Providers Authorized Monitors 103516 RevA
12. sk types 1 Click on the Settings tab then click on Manage Mask Types 2 To add a new mask type in the information and click Create 3 To update an existing mask edit the field then click Update Page 15 TranSync Compliance Monitoring Manual Appendix Limited warranty Somnetics warrants its products to be free of defects in materials and workmanship and will perform in accordance with the product specifications for a period specified in the following table Period Transcend Heated Humidifier Transcend P4 and P8 Batteries Transcend Portable Solar Charger Mobile Power Adaptor TranSync Module From date of user purchase If the product fails to perform in accordance with the product specifications Somnetics will repair or replace at its option any materials or parts of the product which upon Somnetics examination appear defective This warranty does not cover damages caused by accident misuse abuse alteration and other defects not related to material or workmanship Somnetics will pay customary freight charges from Somnetics to dealer location only Somnetics disclaims all liability for economic loss loss of profits overhead or consequential damages which may be claimed to arise from any sale or use of its products Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warra
13. summary 4 To view the compliance information in more detail click the View Compliance Detail button This screen will display details of each night of use as well as graphs displaying AHI events 5 To print press the Print to PDF button near the top of the page The PDF will download to your computer for printing Note To change the report dates select a new date in the date field near the top of the page and click Submit The data will refresh and display the data with the date parameters you have selected Reviewing a 30 day compliance window report The 30 day compliance window is designed based on the Medicare standard for compliance The feature searches for a 30 day consecutive window of use within the last 90 days At least 70 of those nights must have four or more hours of therapy Follow these steps to view the 30 day Compliance Window 1 Select the patient from the Patient List y Click on Patient Functions 6 Click on View 30 day Compliance Window If the patient is compliant the search will display 30 day Compliance Window found and if the patient is not compliant it will display No 30 day Compliance Window Found 5 Details on the compliance can be found in the report Reviewing group compliance reports You have the ability to view a compliance summary for multiple patients at one time To review compliance over a specific time period follow these steps Co
14. teps to adjust reminder settings 1 To manage replacement reminders click on Manage Insurance Providers Replacement Schedule under the Settings tab Click on the Manage Replacement Schedule button on the insurance provider of your choice Adjust the replacement schedule 4 Adjust the Pre reminder and Post reminder These will notify you before the due date of component schedule and also after the due date has passed Check the Reminder Enabled box to turn on the feature in your account 6 You may also check the Patient Email Reminders Enabled if your wish to send email reminders to your patients about replacement equipment Click Update All patients that have been subscribed to that insurance provider will be updated with these settings To view upcoming replacement reminders for patients click on Settings then Replacement Reminders Page 11 TranSync Compliance Monitoring Manual Reviewing compliance reports Follow these steps to view a full compliance report 1 Click on the Patients button near the top of the webpage Then click on List 2 On the patient list screen click the al button to open a patient s compliance report 3 You will be directed to the compliance overview screen On this screen you will find information including the compliance summary patient therapy settings therapy pressure summary AHI information and leak
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