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DVR Series User Manual

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1. 43 ZKDVR Series User Manual 5 FAQ and Maintenance 5 1 FAQ If the problems you encounter are not included in the following question list please contact the local customer service personnel or call the customer service center of the headquarters for advice and we will try our best to solve your problems 1 Why can t the DVR boot up normally after power on Answer possible causes e Input power supply is incorrect e The contact of switching power cable is bad Switching power supply is bad Program update is wrong Hard disk is bad or hard disk cable is damaged The front panel is bad e The main board of the DVR is bad 2 Why does my DVR restart automatically or frequently crash several minutes after startup Answer possible causes e Input voltage is unstable or too low O Hard disk has bad track or hard disk cable is bad The power of switching power supply is not enough The video signal of front end is unstable Bad ventilation too much dust the operating conditions of machine is too severe e Hardware failure of the DVR 3 Why can t find the hard disk after startup Answer possible causes e The power cable of the hard disk is not connected e The power cable of the hard disk is bad e The hard disk is bad e SATA interface of the main board is bad 4 Why do the single channel multiple channels and all channels have no video output Answer possible causes e The program is not matched Pl
2. Adjust the layout of the audio monitoring units and sound boxes 2 6 5 PTZ Decoder Connection 1 Please pay great attention to the common ground of the PTZ decoder and DVR otherwise potential common mode voltage may make us lose control of the PIZ It is recommended that you use shielded twisted pair with shielding for common ground connection 2 Avoid high voltage current lay out the cables properly and take protective measures against lightning 3 Incorporate a 120 ohm resistor into the remote end to reduce reflection and ensure signal quality 4 Do not connect DVR RS 485 A B lines A positive B negative with other RS 485 compliant output devices 5 The voltage between decoder lines A and B A positive B negative must be less than 5V 2 6 6 Front end Device Grounding Improper grounding may result in chip burn and damage ZKDVR Series User Manual 3 Operations Notes The button in grey indicates nonsupport 3 1 Start Up Connect power supply then the power indicator lights and DVR is powered on After starting up the buzzer makes a beep sound Video output is in a multi screen output mode by default If start up time overlaps with set surveillance time the system will start the recording function automatically lf recording indicators of corresponding channels light system works normally Notes 1 Make sure that the input voltage of power supply corresponds to the device and connect power cord to the dev
3. OK Cancel Figure 4 29 Tour Interval Set the interval of changing Tour with a range 5 120 seconds Return after finished After alarm is ended return to previewed display with multi split screen displays Notes In preview mode click the icon O the upper right corner Indicates Tour is open and indicates Tour is closed 35 ZKDVR Series User Manual 4 5 Advanced The Management Tool menu includes the following options Storage Manage Account Online User Output Adjust Auto Maintain Restore Upgrade and Device Information 4 5 1 Storage Manage Configure and manage the hard disks in the device Current hard disk information displayed on the menu includes the number access interface type state and total space of the hard disks Operations of the hard disks include setting the hard disk as read write disk or read only disk or redundant disk formatting recovering data setting partition Select the hard disk to be operated and click the function keys on the right to perform the operation Note e Read write Disk The device can both write and read data into and from a read write disk e Read only Disk The device can only read the data in the hard disk while the writing of data is not available e Redundant Disk The redundant disk is used for 1 1 video file backup in the presence of one read write disk ma Main Menu gt Advanced gt Storage x 0 Storage No an Status T Read Write Ea Read only 2 il 2 Read
4. should be added to access the device TCP Router is the port number that the device assigns automatically When you use client software surveillance this port number must be passed Mobile Port Router is the port number that the device assigns automatically When you use mobile phone surveillance this port number must be passed 4 4 5 GUI Display Set the signal parameters that the video outputs including front end output mode and coding output mode Front end Output In local previewed picture mode front end output includes Channel Title Time Display Channel Title Record States Alarm States Stream Information Transparency and Area Coverage Coding Output In network surveillance and record file picture mode coding output includes Channel Title Time Display Channel Title Record States Alarm State Stream Information and Area Coverage E Main Menu gt System gt GUI Display Channel Title SE Time Display W Channel Title Record Status Alarm Status B Deflick mn Transparency E 175 Resolution 10247768 7 Channel 1 7 Time Display M Channel Title M PSA OK Cancel Figure 4 26 GUI Display Channel Title Click Set button behind Channel Title then the Channel Title Menu is displayed The channel 33 ZKDVR Series User Manual title can be modified A maximum of 25 characters are supported Time Display W indicates that this option is selected The system time and date are displayed on the surveillance sc
5. Subnet Mask 255 2992550 Gateway 192 168 1 254 Primary DNS 192 168 1 1 Secondary DNS 8 8 8 8 Media Port 34567 HTTP Port 80 HS Download Transfer Policy Quality Prefe 7 OK Cancel Figure 4 14 Network Net Card Select Wire Net card DHCP Enable IP address is obtained automatically Not recommend Note Should set up DHCP server in advance IP Address Set IP address Default IP address is 192 168 1 10 Subnet Mask Set subnet Mask Default subnet mask is 255 255 255 0 Gatewav Set default gatewav Default gatewav is 192 168 1 1 Primarv DNS DNS server is used to resolve domain name into its corresponding IP address which is provided bv vour network operator The specified address will be effective after svstem is restarted Media Port Default TCP Port is 34567 HTTP Port Default HTTP Port is 80 HS Download Network downloads with high speed Transfer Policv Provide 3 strategies Adaptive Qualitv Preferred and Fluencv Preferred During network transmission according to the setting adjust code stream automaticallv Adaptive n can trade off between image quality and fluencv which takes fluency into consideration without affecting image quality badly Fluency priority and Adaptive become effective only when Extra Stream is enabled If Extra Stream is not enabled Fluency Preferred and Adaptive will be adjusted according to Fluency Preferred under the network condition 4 4 4 Net Service Configuration for network
6. The functions supported include PTZ direction control step zoom focus iris and setup operation Patrol between spots trail Patrol boundary scan assistant switch light switch level rotation and so on Notes 1 Before operation please make sure that dome A B line correctly connects with the DVR A B line 2 Before operation please click Shortcut Menu gt PTZ Control to set the PTZ parameters s PTZ Control 01 x Speed 5 PAE Zoom FA Focus FR Iris 5 Set age Switch PTZ Trace Cancel Figure 3 7 PTZ Control Speed set the PTZ rotation range The bigger the number the bigger the rotation ranges Set range 1 8 Default range 5 Zoom Click i il to adjust the zoom multiple of the camera Focus Click i i to adjust the focus of the camera Iris Click 14 i to adjust the iris of the camera Hide Click Hide to hide the current interface Direction Control Direction Control Controls the PTZ rotation and supports control of 8 directions The front panel only supports control of 4 directions PTZ Trace Click PTZ Trace then the channel image is showed in full screen Left click the mouse to control the PTZ rotation and orientation Left click mouse again and rotate the mouse to adjust the zoom multiple of the camera 11 ZKDVR Series User Manual Set Enter function set menu by clicking Set Screen Switch Enter function operation menu by clicking Screen Switch 1 Preset Point Set
7. a hard disk with the space of over 10G It is recommended that you use the hard disk with space between 120G 2506 for better stability 2 Choice of total space of hard disks The formula for calculating the total space of hard disk is total space of hard disks M Number of channels required time hours Occupied space of hard disks per hour M hour In the same way we can obtain the formula for calculating the recording time Recording time hours Total space of hard disks M Hard disk space occupied per hour M hour x Number of channels The DVR adopts the MPEG4 H 264 compression technology featuring very large dynamic range so size estimate of files generated in each channel per hour needs to be made according to code stream to calculate the space of hard disks For example A 500G hard disk is available for recording for about 25 days at CIF resolution in real time The occupied space of a hard disk for a single channel per hour is 200M hour and the number of days using four channels for 24 hour continuous recording at CIF resolution in real time is 500G 200M hour x 24 hours x four channels 26 51 ZKDVR Series User Manual Appendix 4 Technical Parameters Model ZK DVOLOT ZK DVO801 ZK DV1601 Huawel s HiSilicon industrial grade embedded microcontroller platform O ti Pana Embedded Linux operating system System Simultaneous multi channel recording multi channel sub stream multi channel playback mu
8. a location for the preset point call up the preset point and the PTZ will automatically turn to the setting position 1 Preset Point Setting To set a location for the preset point take the following steps Step 1 In Figure 3 7 use the direction key to turn the PTZ to the preset position and click Set to enter Figure 3 6 Step 2 Click Preset and enter the preset point number in the Preset Point Box Step 3 Click Set to return to Figure 3 7 Finish the setup and check that the preset point number corresponds with the preset point position Del Preset Input preset point number click Del Preset key to remove the preset point PTZ Config Function Preset Preset Button Preset Tour Pattern Patrol No Border Set Interval Del Preset Figure 3 8 Preset 2 Call A Preset Point In Figure 3 7 click Page Switch key and enter PTZ Control interface as shown in Figure 3 9 Enter preset point number in the No Input box click Preset key and then the PTZ turns to the corresponding preset point PTZ Control 01 MS No 0 Preset Pattern v AutoScan AutoPan SeS Page Switch Cancel Figure 3 9 PTZ Control 2 Tour 12 ZKDVR Series User Manual A Patrol line is formed by connecting multiple preset points If Patrol between spots is performed the PTZ will operate repeatedly in the Patrol line 1 Tour setting A Patrol line is a P
9. a new hard disk If the serial number of a hard disk is marked by the hard disk is the current working disk for example 1 If the hard disk is faulty a question mark 7 is displayed in the Status column Click View Recording Time as shown in Figure 4 40 41 4 6 2 BPS ZKDVR Series User Manual a Main Menu gt Info gt HDD Info SATA 1 2 1 2 Start Time 2000 11 30 00 02 23 2000 11 30 00 02 23 2000 11 30 00 04 18 2000 11 30 00 04 18 2011 06 24 11 54 45 2011 06 27 10 56 37 2011 07 01 14 42 37 2000 11 30 00 00 18 2000 11 30 00 00 18 View type and capacity Cancel End Time 2000 12 25 02 50 13 2011 06 14 09 30 14 2011 06 14 09 30 14 2011 07 20 09 35 04 2011 06 28 10 56 36 2011 07 01 14 43 01 2011 07 01 16 17 51 2000 11 30 00 00 44 2011 07 05 10 14 08 Figure 4 42 Type and capacity The BPS screen displays the code stream kbit s and occupied disk space MB H for each channel in real time and the code stream value of each channel will change constantly and slightly The BPS of each channel in a specific time point is displayed in Figure 4 41 Main Menu gt Info gt BPS Channel Kb S lt Y gt Channel Kb S 9 10 11 12 i 14 15 16 lt W JE on Dah WN 0 0 da da GA Y Y Y Cancel Figure 4 43 BPS 4 6 3 Log View the system log according to the set query mode Log is classified into system operation configuration operation data management alarm event recordi
10. functions Select Network Service and click Set button or double click Service to set parameters 21 ZKDVR Series User Manual MMain Menu gt System gt NetService Net Server Net Server Info PPPoE NTP 0 NTP 10 EMAIL 0 Your SMTP Server 25 IP FILTER 0 0 0 DDNS DDNS Set Invalid FTP 0 FTP ARSP AlarmServer 0 Wireless Config Not enabled Mobile Monitor 1 34599 UPNP 0 Wifi Not enabled RTSP 1 554 PMS 0 push umeye cn 80 Set OK Cancel Figure 4 15 Net Service e PPPoE Set PPPoE Enable OK Cancel Figure 4 16 PPPoE Set Enable W indicates that this option is selected Your setting takes effect after Enable is selected Input PPPoE User Name and Password provided by ISP Internet service operator and then restart system after they are saved After system is restarted DVR will set up network connection in PPPoE mode automatically When the connection is set up successfully IP on IP Address will be modified automatically into obtained WAN dynamic IP address Operation After PPPoE dials successfully query the IP on IP Address to obtain the current IP address and then through client use this IP address to access the device e NTP Set ORK Cancel Figure 4 17 NTP Set NTP service should be installed in Personal Computer 28 ZKDVR Series User Manual Enable W indicates that this option is selected This setting becomes effective after Enable is selected Server IP I
11. regularly to ensure proper operating of the displays 3 Keep the displays away from devices that generate strong electromagnetic interference TV is unreliable to function as a video output device It also needs the user to cut down use time and strictly control interference from the power source and nearby devices And leakage risks of low quality TV may result in damage to other devices 2 6 3 Audio Input Audio signals are input through AV interfaces Audio input impedance is high so you must use active audio monitoring units Similar to video input audio transmission also requires the cables to avoid interference false welding and poor contact and in particular avoid high voltage current 2 6 4 Audio Output Generally the audio output signal parameter of the DVR is larger than 200 mV 1 KO AV The DVR can be connected to external low impedance headsets and active sound boxes directly or connected to other sound output devices through power amplification drives When the external sound boxes and audio monitoring units are not spatially separated output squealing may occur In this case take the following measures 1 Use audio monitoring units with superb directionality ZKDVR Series User Manual 2 Adjust the volume of the sound box to be smaller than the threshold at which output squealing occurs 3 Use sound absorbing materials during decoration to reduce the reflection of sound and improve the acoustic environment 4
12. you select including Shutdown the device Schedule Backup and so on Add Group Name Memo 53 jil Authoritv 1 Shutdown the device 2 Channel Title 3 Schedule 4 Backup 5 HDD Management 6 Account 7 Query System Info 8 Query Log Info 9 Clear Log 10 System Update 11 Auto Maintain 12 General Config 12 Enenda Canfia OK Cancel Figure 4 34 Add Group Delete User This option allows you to delete an existing user As shown in Figure 4 29 select the user to be deleted and click Delete User Delete Group This option allows you to delete an existing group ensure that there is no user in this group As shown in Figure 4 29 click Delete Group and figure 4 33 pops up select the group to be deleted and click Delete Delete Group GROUP ladmin Name admin Memo administrator group Delete Cancel Figure 4 35 Delete Group 38 ZKDVR Series User Manual 4 5 3 Online User View the network user information connected to a local DVR You can also disconnect the selected network user select the Network user checkbox and the account will be blocked until next startup amp Main Menu gt Advanced gt Online User x LI User Name IP Login Type LI admin 192 168 1 140 Web Disconnect Cancel Figure 4 36 Online User 4 5 4 Output Adjust As same as 3 4 6 Output Adjust 4 5 5 Auto Maintain You can set the time as required for the device to automatically restart and automatically delete
13. 2 Left Deflate mm Right Deflate PE Black vertical 50 Black horizontal 50 Display Settings Brightness fee 533 Contrast gg _ M Saturation it Hue gt 310 Advanced OK Cancel Figure 3 15 Output Adjust 3 4 7 Logout To logout shut down or restart the system You can use the desktop shortcut menu or click Shortcut Menu gt Logout to enter the Logout interface 16 ZKDVR Series User Manual O Logout VA A Logout Shutdown Reboot Figure 3 16 Logout Logout It is used to exit the menu You need to type the password again next time when you access the menu Reboot It is used to log out of and restart the system 3 4 8 Screen Switch If you choose a 4 channel surveillance device you can preview in a single screen or 4 split screens If you choose an 8 channel surveillance device you can preview in a single screen or in 4 8 9 split screens Figure 3 17 shows a 4 split screen preview TATI mi AR TECRA Te PA tab f eta ee ji dnt E 3 we i Lieb 2 a GETEN Figure 3 17 View 4 17 ZKDVR Series User Manual 4 Main menus 4 1 Main Menu aaa tain Menu Sub gereu Set record schedule record type and record time for each channel Record ua Record query and record play Backup l Test backup device format backup device and back up selected files Motion Set motion detection alarm channel sensitivity areas and the linkage Detect parameters tim
14. 3 Finish setting that is finishes setting left boundary and right boundary Notes lf the left and right boundaries are on the same horizontal level the PTZ will rotate from the left boundary to the right boundary in a reverse direction and rotate in circulation If the left and right boundaries are not on the same horizontal level the PTZ will set the other end of the horizontal trail as the right boundary point and only rotate from the left boundary point to this right boundary point PTZ Config Function Pattern Preset Tour Pattern Patrol No Interval Border Left Right Figure 3 12 Border Setting 14 ZKDVR Series User Manual 2 Call Border In Figure 3 7 click Page Switch key and enter PTZ control interface as shown in Figure 3 9 Click Auto Scan key and the PTZ will operate repeatedly according to the set line Click Stop key to stop the boundary scan 5 Auto Pan Click Auto Pan key then the PTZ rotates horizontally according to the original position of the camera Click Stop key to stop the horizontal rotation 6 Flip Click Flip key to make the PTV rotate 7 Reset The PTV will restart and clear all the set data back to zero 8 Page Switch In Figure 3 9 click Page Switch key to enter Figure 3 13 and set auxiliary functions The auxiliary number corresponds to the auxiliary switch on the decoder PTZ Control 01 Direct Aux Ope Light Open Close Aux Num Ope
15. 4 12 set start time and end time of DST by selecting Week or Date ST Enable e Day of Week Date Start Jan vi jist Mon 7 01 01 End si jist Mon 7 001 01 OK Cancel Figure 4 11 DST Day of Week Ji A Enable Day of Week 8 Date Start B 01 01 01 01 End 5 01 01 01 01 OK Cancel Figure 4 12 DST Date 4 4 2 Encode Set coding parameters for Video Audio including the image parameters of record files and remote surveillance Set coding parameters for each independent channel on the left and set Sub Stream parameters on the right Double Stream Code uses high bit rate code stream for local high definition storage supporting D1 HD1 CIF QCIF the low bit rate code stream QCIF is used for network transmission and applied to local storage and remote network transmission at the same time Double stream code takes image quality and transmission quality into consideration under the current network bottleneck condition which can break through network bottleneck and according to flexibility of network bandwidth choose stream format to achieve local high definition storage and back end low stream network transmission at the same time 22 ZKDVR Series User Manual Main Menu gt System gt Encode Channel 1 7 Compression H 264 v Extra Stream 7 Resolution CIF 352x28 7 IQCIF 176x1 7 Frame Rate FPS 25 A e X Bit Rate Type VBR v VBR y Qualitv high low bi Bit Rate Kb S Frame Interval 2 AA Video
16. Audio e Advanced OK Cancel Figure 4 13 Encode Note Sub stream is mainly used for multiple channels real time surveillance and mobile phone surveillance when network is bad e Independent Channel Schedule Channel Select channel number Compression Standard H 264MP Resolution Displav tvpes of resolution in D1 CIF OCIF Frame Rate Adjustable Real time standard PAL system 25 frames second NTSC system 30 frames second Bit Rate Tvpe Select CBR or VBR Under VBR vou can select 6 grades for image qualitv under limited code stream vou can select the stream value that vou need Bit Rate Kb S Set stream value to change image qualitv Permitted bv the facilitv the larger the stream value is the better the image qualitv is Bit Rate value scope D1 512 2560kbps HD1 384 2048kbps CIF 64 1024kbps QCIF 64 512kbps 1 Frame Interval range for being selected 2 12s Audio Video When all icons are reversed record file is multi stream of audio and video e Extra stream Sub stream is mainly used for client surveillance and mobile phone surveillance Channel No Firstly select channel No then select the Enable under audio and video The parameters of Resolution Frame Rate Bit Rate Type Bit Rate should be set as the same as that of independent channel 26 ZKDVR Series User Manual 4 4 3 Network Main Menu gt System gt Network a x Net Card Wire Netcarc 7 DHCP Enable IP Address 192 7 A a I
17. Channel Select the needed record channel multiple channels can be selected and when alarm occurs the system triggers this channel record signal Note Linkage record is set in Record setup During the corresponding time segment start detection record Tour W indicates that this option is selected When alarm occurs the selected channel performs single screen tour preview The tour interval is set in System gt Tour 22 ZKDVR Series User Manual Record delay When alarm ends alarm record will extend for a while with a range from 10 seconds to 300 seconds and then stop Show Message On local host screen alarm information prompt dialog box is displayed Send Email M indicates this option is selected which means when alarm occurs send an email to inform users Note Sending Email must be set in Net Service Buzzer When alarm occurs the device will make two long buzzes with beep sound FTP Upload M indicates that this option is selected Select the record channel in this setup page which means when alarm occurs upload record file to inform users Note FTP uploading should be set in Net Service 4 3 2 Video Loss When the video image acquired by device is subject to outside influence such as dark light and reaches specified sensitivity parameters start video mask alarm and enable linkage function Note Advanced button and the mouse right button 3 Main Menu gt Alarm gt Video Loss Channel 1 Enable Per
18. DVR Series User Manual CCPC RR FO a a de ACTA A ty ea ll r r roo n o os YA A _ 955 4 N ia A Bee B i s5 ie KON A QUT Precautions and Operating Environment e Precautions I Please do not place heavv objects on this device I Please do not let any solid or liquid fall or seep into the device I Please brush the circuit board connectors chassis fan and the chassis regulariv Before cleaning please switch off the power supplv and unplug it from the mains I Please do not disassemble or repair this device or replace any component by yourself I Please avoid strong collision with this product or dropping the device on the ground I The device can only be used within the rated input output range e Operating Environment Please put and use this device in a place under a temperature of 0 C 40 C and avoid direct sunlight or nearby heat sources I Please do not install the device in a damp environment I Please do not expose this device in a smoky or dusty environment I Please install the device in a horizontal position in a stable place where adequate means are in place to prevent the product from falling I Please install the device in a well ventilated place and do not block the vents of the device Contents Contents L PFOGUCIINHOQUENOM a ee it teca 1 TENDS p ei L pepe to nn ee oe ne eee eee eee 1 a runctons ana FEAU ES AAA AAA AAA 1 2 Out of Box Inspection and Cable Connections se
19. L Open Close Page Switch Cancel Figure 3 13 Auxiliary Function Operations Direct Auxiliary Operation Select auxiliary device and control the switch by selecting Open Close button Auxiliary Number operates relative auxiliary switches according to PTZ protocol Page Shift In Figure 3 13 click Page Switch to enter Figure 3 7 PTZ menu the menu itself can be controlled by the menu control keys 3 4 5 Color Setting Set the image parameters of the selected channel the current channel for the single screen display or the cursor place for the multi screen display and enter the interface buy using desktop shortcut menu Image parameters include Brightness Contrast Saturation Hue Gain Horizontal Sharpness and Vertical Sharpness You can set different image parameters at different time sections 15 ZKDVR Series User Manual Color Setting 01 N Period Contrast O Saturation j 50 Hue fez 50 Gain E mas Brightness 8 AeR 50 9 50 50 50 tt 0 Horizon Sharpness m 8 r 0 A Vertical Sharpness 8 8 Figure 3 14 Color Setting Notes Left clicking advanced key equals to right clicking the mouse 3 4 6 Output Adjust Adjust TV output area parameters You can use desktop shortcut menu or click Shortcut Menu gt Output Adjust to enter the Output Adjust interface iOutput Adjust Top Deflate Bottom Deflate lzz
20. O A A a 20 a AAE A A U PO 20 Assia 21 ES A AJ 21 1592 VQ0O OSS at ata tal 23 Wore eo 019 9 II e a a E oe On Se ae ee en ae ee ne ne Bn E ee ee ee ee me an mee Re Serr ner 23 AA SYSTEM Si dba 24 AY SOIC LA dd 24 WA 2 ENCE ee ne o POE e o e E 25 Contents A SINE IO Crasas soso 27 AAA ING SOI Cena tai 27 para A GUI HI AA A ae eee 33 Ae PIZ COM MIG tie f iii l a eS 34 Te RD LI A AA 35 AO TOU si 35 APO VAN CSC ld dada 36 bo l oore e MN E aaa ti i ti jet ida a 36 9 2Account Manage ia aa de indani ag i a a nia ida a ia 36 4 09 ONIS US a na 39 SAURU dia 39 A A o o ee eee eee ee 39 AO OROSO Css a aa Wise Sie Thu tata a 39 ti 8637 UB e a 10 L A 40 4 5 86 DEVICS IO Mal sarna ai 40 9 JIM POrVEXOO iii i E napolitano denise rado 40 ANO MA A l i L a G o A TE 41 AOS EID Infommeato nda 41 A RT 42 AO Un A OO 42 AO ESO A AAA 43 ATEO Ms ii 43 5 FAQ ana Mantenan CE iii ii aa a dada dada dada 44 A A A A A TA A 44 ZI ANNES ata p e i A A A 47 APPONI ear a ae 49 Appendix 1 Operations of Remote Control OptionNal oconconnonionioninnonnononaninncnnanonananonananonnranooranononnos 49 Appendix Mouse Operan nani 50 Appendix 3 Calculation of the Space of Hard DISKS onoonncnnccccccnnonccnncnononccnnonanonannnonaconocnnonaconcrnnonaconccnnono 51 Appendix 4 T cnnical PartametelS merecen oiro rann N OOOO SiS 52 Contents 1 Product Introduction 1 1 Instruction ZKDVR series is an excellent digi
21. Write Normal 48 82G TITITTT E CN CL Cancel Figure 4 30 Storage Manage 4 5 2 Account Manage Manage user rights of the device Note 1 A user name or a group name contains a maximum of eight bytes Spaces are invalid in the beginning or at the end of a string but are valid in the middle of a string Letters digits underscores minus marks and dots are valid characters Other characters cannot be used 2 The number of users and groups is not limited You can add or delete groups as required Two levels of groups are available in factory configurations User and Ad You can set groups as required and assign rights to the group members based on the group rights 3 Account management is classified into two levels Group and User A group name or a user name must be unique user must be added to and can be added to only one group 36 ZKDVR Series User Manual ss Main Menu gt Advanced gt Account x 2 User Name Group Status Modifv User 1 O admin admin GUI 2 O default user Default User Modify Group 7 Modify Pwd Add User Add Group Delete User Delete Group Update Cancel Figure 4 31 Account Manage Modifv User This option allows vou to modifv the attributes of an existing user Modifv Group This option allows vou to modifv the attributes of an existing group Modifv Pwd This option allows vou to modifv the password of an existing user A password contains a minimum of one character a
22. ard Answer possible causes e PTZ ofthe DVR is incorrect e The address is incorrect e The power supply is insufficient when multiple converters are connected each converter should be sufficiently powered up e The transmission distance is too long 14 Why does the remote control not work Answer possible causes e The address of remote control is wrong e The distance of remote control is too far or the angle is too deflective e The battery of remote control is used up e The remote control is damaged or the front panel of video recorder is damaged 15 Why is my video recording time so short Answer possible causes 46 ZKDVR Series User Manual e Low quality dusty lens backlighting installing and inaccurate adjustment of aperture of the front end cameras cause large size of code stream e The space of the hard disk is not sufficient e The hard disk is damaged 16 Why can t play the downloaded file Answer possible causes e A player is not installed e Graphics acceleration software with DX8 1 or above version is not installed The file is played with MEDIA PLAYER after converted to AVI format and the computer is not installed with the plug DivX503Bundle exe e Windows XP operating system requires the installation of DivX503Bundle exe and ffdshow 2004 1012 exe 17 What if forget the administrator password or network password during local menu operation Answer Solution Please contact th
23. atrol trail form by multiple preset points the steps to set a Patrol line are as follows Step 1 In Figure 3 7 use the direction key to turn the PTZ to the preset position and click Set to enter Figure 3 10 Step 2 Click Tour key enter the number of the patrol line in the Patrol No Input Box and enter preset point number in the Preset Input Box Click Add Preset key to set designated direction to be one of the patrol line preset points You can also add or delete patrol line preset point that you set before Step 3 Repeat steps 1 and 2 until all the preset points of the designated patrol line are set Del Preset Input preset point number click Del Preset key to remove the preset point Del Tour Input patrol line number click Del Tour key to remove the setting of the patrol line HA o ao o Function Preset 0 Tour Button Tour Pattern Patrol No j1 eT a ee ee Del Preset Del Tour Interval 13 Figure 3 10 Tour Set 2 Call Tour In Figure 3 7 click Page Switch key and enter PTZ control interface as shown in Figure 3 9 Input patrol number in the No Input box and click Tour key to make the PTZ work repeatedly in the patrol line Click Stop key to stop the Patrol 3 Pattern Operate the PTZ to set a patrol trail Call the patrol trail for the PTZ to operate repeatedly on the set patrol trail 1 Pattern Setting Take the following steps to set the Pattern Step 1 Click Set k
24. ce Info Audio In Channels 2 Alarm In Channels O Alarm Out Channels 0 GUI Theme General Remote control type General Pad Type General Maximum Playback large 16 Default playback large Enable RS232 M Enable PTZ OK Cancel Figure 4 40 Device Information 4 5 9 Import Export Users can export the log information and configuration files to an external device such as a USB flash disk 40 ZKDVR Series User Manual or import the configuration files in an external device to settings which greatly facilitates users operation f Main Menu gt Advanced gt Import Export Device Name File Name Export File Name Cfg V4 02 R11 53500084 20C Export File Name z Import Figure 4 41 Import Export Interface 4 6 Information The device information is displayed including HDD information BPS LOG and Version information 4 6 1 HDD Information The state of installed hard disks is displayed including the recording Type Capacity Left Capacity and View recording time Main Menu gt Info gt HDD Info SATA 1 2 0 1 2 a E Left aaki Status Read Write 100 22G 0 00MB Normal Read Write 48 82G 0 00MB Normal View recording times Cancel Figure 4 41 HDD Information Notes In the HDD Information O indicates that hard disks are normal X indicates that hard disks are faulty indicates that hard disks are not installed To replace a faulty hard disk shut down the device remove the faulty hard disk and install
25. col tvpe is GENERAL Enable indicates that this option is selected The setting becomes effective after enable is selected Server Name indicates IP address of Alarm Server Port indicates port number of the device Alarm Report W indicates that this option is selected Report alarm information to server Log Report W indicates that this option is selected Report log information to server e Mobile Monitor Use mobile phone to access the device and map this port on the router Through Protocol monitor and operate the client of the device Mobile Monitor Enable B Port 34599 OK Cancel Figure 4 24 Mobile Monitor Set Enable W indicates this option is selected Open Mobile Phone Surveillance and select Enable and then this setting becomes effective Port the port number for mobile phone surveillance Map this port on the router before you access to the device by mobile phone e UPNP Set 32 ZKDVR Series User Manual UPNP Protocol can achieve transmitting port automatically on the router Ensure that the UPNP function on the router can is enabled before you use this function UPNP Enable Make sure UPNP is running on router before using this OK Cancel Figure 4 25 UPNP Set Enable W indicates that this option is selected Open UPNP and select Enable and then this setting becomes effective HTTP Router is the port number that the device assigns automatically When you use IE to browse this port
26. cument assumes that you operate the mouse with your right hand The device supports the mouse with a USB interface Operation Fa Double click a certain video among the record file list to playback the video Double click on the playback image to zoom in or zoom out Double click When previewing the page double click a specific channel to get full screen image of the clicked channel Double click the specific channel again to recover the multi screen mode Choose corresponding function option under the menu page Right click on the page and desktop shortcut menu pops up when previewing the page Right click on the page and shortcut menu of the current function option pops up during menu operation This action allows you to switch between options in a combo box EN This action allows vou to increase or decrease the number in a numeric box This action allows vou to page up and page down in a list box isos Select a control or a component of a control in the current coordinates and move it by using the mouse Set the motion detection area Set the coverage area 50 ZKDVR Series User Manual Appendix 3 Calculation of the Space of Hard Disks Determine if hard disks are installed in the DVR when DVR is installed for the first time and pay attention to the jumper of hard disks during IDE hard disk installation 1 Space of a hard disk itself The recorder has no limit for the space of a single hard disk and can choose
27. e local service personnel or call the customer service center of the headquarters for advice and we will give you instruction according to the provided device model and program version 18 Why can t the IE control be automatically downloaded or installed on Windows 7 operating systems Answer possible causes e When manual installing the IE Plug ins the installation is incomplete or invalid if you are not an administrator Right click the controls to be installed and choose Run as administrator e Automatic control downloading is intercepted by the system and the following operations are available Start gt Operation then enter msconfig and choose Tools gt Change UAC settings gt Never notify e The control is intercepted by Antivirus software Close the Antivirus software before installation and after installation is completed set the control as trusted software 19 In the Windows 7 operating system why does the CMS installation fail Why can t open CMS upon successful installation Answer Possible causes The installation is incomplete or invalid if you do not install the CMS as an administrator 5 2 Maintenance 1 Dust on the circuit board if affected with damp will cause a short circuit influence normal operation of and even damage the DVR To ensure the long term and stable operation of the DVR please regularly wipe away the dust on the circuit board connector chassis fan and chassis with a brush 2 Please
28. e segment of workday arming screen prompt record and tour Set video loss alarm channel and the linkage parameters Video Loss time segment of workday arming and non workday arming screen prompt record and tour ono ae is generated when there is problem with the device hardware no hard disk disk error l General SA svstem time date format time format language operation for full IET L General disk device number Video format standby time and DST Set parameters of main stream and sub stream for each channel schedule mode resolution frame rate code stream control image Encode quality type code stream value frame interval parameter and video audio function Set basic network parameter DHCP DNS parameter and network System high speed download Setup PPPOE NTP Email IP address DDNS FTP ARSP alarm center Net Service l mobile phone surveillance and UPNP Set channel name icon state preview transparency area coverage GUI Displa ee time display and channel display h PTZ i i PTZ Config Set channel protocol address baud rate data bit stop bit and check RS232 Set interface function baud rate data bit stop bit and check Tour Set tour mode and interval Set read write disk read only disk redundant disk clear and restore for Advanced Storage a specified hard disk Modify user user group and password add user and user group delete user and user group l Discon
29. ease upgrade the correct program e Check image brightness to see if it becomes 0 Please restore to default setting e There is no video input signal or the signal is too weak 44 ZKDVR Series User Manual e Channel protection or screen protection is set e The hardware failure of the DVD is damaged 5 Why do I have problems with real time image such as serious distortion of video color and brightness Answer possible causes e When BNC is used for output the image will become black and white if video standard PAL or NTSC is not properly set e DVR and the impedance of monitor do not match e Video transmission distance is too far or the loss of video transmission cable is too large e The settings of color brightness of DVR are incorrect 6 Why can t I find any video file in local playback mode Answer possible causes e The data cable with the hard disk or jumper is incorrect e The hard disk is bad e Update the different program with the origin program files svstem e The video to be queried has been covered The recording is not on 7 Why does the blurry screen occur during local query Answer possible causes e The image quality is set too low e Error occurs in the reading of program data the displayed code stream is small and mosaics fill the entire screen The device recovers after shutdown and reboot The data cable or jumper with the hard disk is wrong e The hard disk is faulty e The hard
30. ensure that the device has proper grounding so that video and audio signals are not interfered and the DVR is free from the damages by static electricity or induced voltage 3 For Video and audio signal cables RS 232 interface and RS 485 interface hot plugging is not advised otherwise these interfaces will be damaged easily 47 ZKDVR Series User Manual 4 Avoiding using a TV on the VOUT interface or the video output circuit of the DVR will be susceptible to damages 5 Please keep the DVR away from heat source or places with high temperature 6 Please ensure proper ventilation around the DVR chassis to facilitate heat dissipation 7 Please perform regular system check and maintenance 48 ZKDVR Series User Manual Appendix Appendix 1 Operations of Remote Control Optional FI LI l i l L Adc Ll 5 Seyi i SN 1 Multiscreen Access to the multiscreen preview interface 2 Numeric Password input digits input or channels switching Bo ESC Go back to the previous page 4 Direction Direction button and confirmation button 5 Playback Control Perform the basic operation during playback Record Control Access to Record Playback menu Pence Coraddie Press the button and type the serial number of the device to control the recorder Access to Secondary Function menu of the corresponding page Secondary Key 49 ZKDVR Series User Manual Appendix 2 Mouse Operation This do
31. ey in Figure 3 7 and enter Figure 3 11 Step 2 Click Pattern key and enter patrol trail number in the Pattern input box Step 3 Click Begin key enter the interface as shown in Figure 3 7 to perform the operations of zoom focus iris and directions and click Set key to return to Figure 3 11 Step 4 Click End key to end setting That is to make sure that the patrol trail number corresponds to the according trail and right click the mouse to exit 13 ZKDVR Series User Manual PTZ Config Function Pattern 1 Pattern Input Box Preset Tour Pattern Patrol No Border Begin L End Interval Figure 3 11 Pattern Set 2 Pattern Calls In Figure 3 7 click Page Switch key and enter PIZ control interface as shown in Figure 3 9 Enter Patrol trail number in the No Input box click Pattern key then the PTZ operates on the set trail Click Stop key to stop 4 Border Set a horizontal line and call the boundary scan for the PTZ to operate repeatedly according to the set line 1 Border Setting Take the following steps to set a horizontal arc as the PTZ searching trail Step 1 In Figure 3 7 use the direction key to turn the PTZ to the preset position and click Set key to enter Figure 3 12 Select left boundary and return back to Figure 3 7 Step 2 Operate the direction keys to select a position click Set key to enter Figure 3 12 select right boundarv and return to Figure 3 7 Step
32. general record Only in the specified time range can record be started Record Type Set record type including General Detection and Alarm e Regular In the specified time range start general record The record file type is R e Detection In the specified time range trigger alarm signals such as Motion Detection Video Mask and Video Loss When corresponding alarm function is set to start record function start detection record The record file type is M e Alarm In specified time range trigger external alarm signals When alarm input function is set to open record function start detection record The record file type is A Notes 1 This series of network DVR doesn t have external alarm function so they cannot support alarm record file type 2 As for corresponding setup of Alarm Function read chapter 4 3 Alarm 4 2 2 Record Playback As same as the 3 4 3 Record Playback 4 2 3 Backup By setup backup record files in the device to an external storage device Notes before backing up files install storage device that can contain storage files If backup is terminated midway the files that have been copied to storage device support independent playback 0 Name Type Remain Total De Detect Backup Burning Erase Stop Figure 4 2 Detect Memorizer Detect Detect the storage devices connected to the device such as USB flash disks and hard disks Erase Select the device to delete files and cl
33. ice when power supply is turned off The external power supply must be 220V 10 50Hz or 110V 10 60Hz 2 It is recommended that you use power input with stable voltage and less moir interference Use UPS power protection devices when possible 3 2 Login After the computer is turned on the user needs to log in before operating and the system provides login users with corresponding right Under factory settings there are three preset users Admin Guest and Default with no password by default User Admin is preset as a user with super user rights Users Guest and Default have the factory preset rights of preview and playback Users Admin and Guest can change password but not permissions User Default is a default login user and can change permissions but not password SYSTEM LOGIN User Name ladmin Password Please Login OK Cancel Figure 3 1 Login Password protection If an incorrect password is entered three times in a row the DVR alarm will activate If a wrong password is entered five times in a row the account will be locked out The locked out account will be automatically unlocked if you reboot the system or wait for half an hour For your system security please modify your username and password in User Management after first login See chapter 4 5 2 Account Manage ZKDVR Series User Manual 3 3 Preview When the DVR boots up the user logs in and enters preview screen You can right click mouse t
34. ick Erase button to delete the files in device 20 ZKDVR Series User Manual Stop Stop backup Backup Click Backup to display backup dialog box as shown in Figure 4 3 and according to type channel and time select backup record files Main Menu gt Record gt Backup Type ALL Channel 1 kl Start Time 8 2010 08 03 00 00 00 Erase End Time 2010 08 03 17 009 Add Channel Name Length 1 1401 2013 10 23 16 03 11 16 05 13 R 336 Left Capacity Capacity 337 00 KB 1 00 GB Start Cancel Figure 4 3 Backup Record Erase Clear displayed file information Add Display information of the files that meet specified file attributes Start Stop After you select the file click Start button to start backup and click Stop button to stop backup Notes During backup you can exit this page layout to carry out other functions 4 3 Alarm Device performs alarm operations including Motion Detection Video Mask Video Loss and Abnormity 4 3 1 Motion Detect Through video image being analyzed when system detects the motion signal that reaches pre set sensitivity the motion detection alarm is switched on and the linkage function is turned on Notes Advanced key and the mouse right key A Main Menu gt Alarm gt Motion Detect Channel 1 v Enable Ly Sensitivity Middle 7 Region Set Period Set Interval 1 Sec Record Channel Tour PTZ Activation PUSE Record delay 10 Sec Show Message Send Email Buzzer FTP up
35. iod aa AA 1121314151617 1819 1101112134316 Tour 11213141516171819 101 11 21 3141 916 PTZ Activation Sgi A Record delay 10 Sec Show Message Send Email Buzzer FTP upload Mobile reported Advanced OK l Cancel Figure 4 7 Video Loss As for the method of setting see chapter 47 REPII JR 4 3 3 Abnormity When device cannot acquire channel video signal start video loss alarm and enable linkage function Note advanced button and the mouse right button Analyze and detect the software and hardware of current device When abnormity is detected the device will make corresponding responses such as Show Message Buzzer 23 ZKDVR Series User Manual Main Menu gt Alarm gt Abnormality Event Type No Storage 7 Enable OK Cancel Figure 4 9 Abnormality Event Type Select the abnormity which need detecting in the drop down box The event type includes No Storage Storage Error and Storage No Space Enable W indicates that this option is selected Open abnormity and select enable and then the setting becomes effective Screen Prompt On local host screen alarm information prompt dialog box is displayed Buzzer When alarm occurs the device will make two long buzzes with beep sound 4 4 System Setting Set the parameters of each function The setting items include General Encode Network Net Service GUI Display PTZ Config RS232 and Tour 4 4 1 General X Main Menu gt System gt General System Ti
36. load Mobile reported Advanced OK Cancel Figure 4 4 Motion Detect Channel No Select the channel that needs to set motion detection Area Enable W indicates that this option is selected Open Motion Detection and select Enable then 21 ZKDVR Series User Manual corresponding setups can be performed Sensitivity According to sensitivity degree sensitivity is set to six degrees extremely low low medium high very high and extremely high Region Click Set button and setup Regions is displayed which are divided into PA22X18 Red regions are dynamic detection defense region and white region is non defense area as shown in Figure 4 5 Press the left mouse button and select the setup region All of the selected regions are surveillance region s by default Right click the mouse button and then return to the Motion Detect interface Figure 4 5 Set Regions Period Only in specified time range does the device trigger the alarm signal of motion detection as shown in Figure 4 6 It can be set weekly or uniformly Set four time segments within a day Select the M before time segment and then specified time is effective Wednesday MI 00 00 24 00 00 00 24 00 00 00 24 00 00 00 24 00 3 6 9 12 15 18 21 24 Sun Mon Tue Wed Thu Fri Sat FOK Cancel Figure 4 6 Period Set Interval During specified interval if motion detection occurs repeatedly only successive alarm signals are triggered Record
37. lti channel network operation and USB backup Operation 16 bit true color graphical menu interface supporting the operation of Interface the mouse remote control and buttons Image Display 1 4 8 9 screen 1 4 8 9 16 screen Video Standard PAL 625 lines 50 fields second NTSC 525 lines 60 fields second Image Encoding H 264 Main Profile Surveill ssa eS Monitor D1 VGA High definition Quality Playback Quality D1 HD1 CIF QCIF Two channels full D1 Four channels full real time channel 1 D1 real time and chamnel 2 six encoding channels CIF encoding pecoelng Two channels D1 real time Capabilities Each screen can cover 192 detection areas and is configurable for multiple levels of sensitivity For local channel only Audi Compression Support Record Mode Manual Alarm Motion Detection Scheduled Simultaneous playback for given System System Resources 16 channels full CIF real time encoding Encoding Capabilities Video Motion Detection Simultaneous Simultaneous Record layback for gi layback for given Local Playback number of channels Ghee cee jak al and number of channels number of channels One to four Playback One to four channels One to four channels channels Time based query calendar based query event based query and Record channel based query Space of Hard Video CIF 4 5G number of days number of channels D1 Storage Disks Occupied 16 20G number of day
38. me 2013 10 23 16 26 20 Date Format YYYY MM pS Date Separator y Time Format 24 HOUR 7 Language ENGLISH 7 Storage Full Overwrite 7 DYR No O Video Standard PAL Auto Logout 0 Machine Name LocalHost OK Cancel Figure 4 10 General System Time set current system date and time in DVR Date Format select date display format including yyyy mm dd mm dd yyyy or dd mm yyyy Dater Separator select separator of date format Time Format select time format and it can be set to 24 hour system or 12 hour system Language support 14 languages English Finnish French German Greek Italian Japanese Polish 24 ZKDVR Series User Manual Portuguese Russian Spanish Thai Chinese and Traditional Chinese Storage Full Select Stop Record recording is stopped when installed storage disk is full Select Overwrite When all installed storage disks are full recording is continuous and the earliest record file is circularly overwritten DVR No Only when you press address button on the remoter and input the remote address which should be the same as corresponding DVR number address can the operation that one remoter controls multiple DVRs be performed Video Standard Support PAL and NTSC svstems Auto Logout Standby time of the Menu can be set to 0 60 0 indicates that no standby time is set Machine Name Default device name is Local Host and it can be set manuallv DST Click DST as shown in Figure 4 11 and Figure
39. nd a maximum of six characters Spaces are invalid in the beginning or at the end of a password but are valid in the middle of a password Note User admin can modifv the passwords of other users apart from modifving his or hers own password Main Menu gt Advanced gt Account XI 2 User Name Group Status Modifv User 1 O admin admin GUI l 2 O default user Default User Modify Group 7 Modify Pwd Add User Add Group Delete User Delete Group Update Cancel Figure 4 32 Modify Password Add User This option allows you to add users to a group and set user rights as shown in Figure 4 31 On the Add User screen type the User Name and Password select a group and determine whether to reuse the user If Reusable is selected the account can be simultaneously used by multiple clients When a group is selected the user rights cannot exceed the group rights To facilitate account management you are advised to assign lower rights to common users than senior users Sl ZKDVR Series User Manual Add User User Name Reuseable Password Confirm Memo GROUP admin x 53 Authority 1 Shutdown the device Channel Title Schedule Backup HDD Management Account Query System Info Query Log Info A Claar l na O0 0 OB UOUN OK Cancel Figure 4 33 Add User Add Group This option allows you to add a new group and set group rights as shown in Figure 4 32 There are 53 basic group rights available for to
40. nect the network user logged in After disconnection the user s Online Users l account is blocked and will be restored in next startup Output P Adjust the top bottom left and right edge spacing of TV Adjust Auto l l a Set automatic system restart and file deletion Maintain Restore setup items General Schedule Record Alarm Network Network Service Display Serial and User Management Restore 18 ZKDVR Series User Manual Function Overview sa paoe system through external devices such as a USB impor Export logs or configurations of the device into external devices such Expor as a USB disk and import the configurations of external devices such as a USB disk into the device HDD HDD into Display hard disk space and record time BPS Display the stream information of each channel LOG Query log and clear all logs information according to log record and time Display version information Perform log out shutdown and restart 4 2 Record Related operations for recording include Record Configuration Record Playback and Backup 4 2 1 Record Configuration Set record parameters for surveillance channel When you start the system for the first time set the system to 24 hour continuous recording click Main Menu gt Record gt Record Conf to make corresponding setup Notes To make the device work normally there should be at least one read write disk among the hard disks installed for detailed opera
41. ng operation user management and file operation Set the time segment of logs to be searched the recorded logs will be displayed in the form of a list each page displays 128 logs click Next Page to view logs on other pages and click Remove to clear all the logs information 42 ZKDVR Series User Manual Main Menu gt Info gt LOG Type All Z Start Time 2013 10 23 00 00 00 End Time 2013 10 24 00 00 00 100 Log Time Tvpe mele 1 2013 10 23 10 41 38 save system state 2013 10 22 18 29 0 2013 10 23 10 41 38 Log In User default Login b 2013 10 23 10 45 07 Log Out User default LogOut 2013 10 23 10 45 07 Log In User admin Login by 2013 10 23 10 47 00 Save ConfigurationNet Common 2013 10 23 10 47 00 Save ConfigurationNet DNS 2013 10 23 10 47 14 Shut Down 2013 10 23 10 47 1 2013 10 23 10 47 43 Reboot 2013 10 23 10 47 1 2013 10 23 10 47 43 Log In User default Login b 2013 10 23 10 48 42 Log Out User default LogOut Co Y TS ME E MA A 1 Co AROS ESOS See LO Search l Remove Cancel Figure 4 44 Log 4 6 4 Version Basic information of the device is displayed including Device information System version and Build Date Main Menu gt Info gt VYersion Record Channel 16 Extra Channel 0 Alarm In 0 Alarm Output 0 System V4 02 R11 53500084 20001 Build Date 2013 09 27 13 01 14 MAC 001200042b45 SerialNo fOc92ef724fe7dfb Status 236 Figure 4 45 Version 4 7 Logout As same as 3 4 7 Logout
42. nput the IP address of the PC in which NTP server is installed Port Default NTP port is 123 and it can be set according to the real NTP server port Time Zone London GMT 0 Berlin GMT 1 Cairo GMT 2 Moscow GMT 3 New Delhi GMT 5 Bangkok GMT 7 HK Bejing GMT 8 Tokyo GMT 9 Sydney GMT 10 Hawaii GMT 10 Alaska GMT 9 Pacific Time GMT 8 MST GMT 7 CST GMT 6 Eastern time GMT 5 Atlantic Time GMT 4 Brazil GMT 3 Atlantic Central GMT 2 Update Period Default correction interval time of NTP server is 10 minutes e EMAIL Set EMAIL is used to when alarm occurs or there is alarm linkage snapshot send detailed alarm information and snapshot to the specified email address EMAIL Enable PAP OR cancer Figure 4 18 EMAIL Set SMTP Server Email Server address may be IP address or domain name If it is domain name DNS setting should be confirmed before domain name is correctly resolved Port Mail server port number Need SSL This server requires log in with using Secure Socket Layer or not User Name The user name of the EMAIL server that you applied Password Password for this user name Sender Set the EMAIL address of sender Receiver When alarm occurs it will be sent by email to the specified receiver At most 3 specified receivers can be set Title You can set the subject of the email by yourself e IP FILTER Select White list indicating that only the IP in the list can connect to this DVR White list supp
43. nsers rea n ns er arana str n sara ona conc on raa n anna 3 zo Check alter Unpackim O i iiieiireidiitaeiidie ee aa es ieda ordaia eed a aaa 3 ZZ NANO DISK ns CANAL OM Nee sie ii a aa aa data a ada da at gada ia data ad aa 3 Zo DECS INS tai i ie ee a A A i ii A ete 4 LA FIO PAN A A E E EAA 4 2 5 Schematic Diagram of Rear Panel Interfaces ss ccccsccsesscssescescssesscscescsscssescescecsscseescsecsecsseseecsecsseaeeeens 4 2 6 Video and Audio Input and Output Connection eee ecccceseesscsecsececsecsecsscsscsecsecsscsecsecsecsecsecsecsecseeseeees 4 o I Video MPU COM ECON ii EAEE E 4 2 6 2 Selection and Connection of Video Output Devices oooooconccnncnnccnoconncnncnaconacanoncconarnnonacnnconnonacnnos 5 O O TATI 5 A O i Sa law a aa b 5 ZOO PI Pecoder C ONNE UO id 6 2 66 Frontend Device EOI Tia AAA L 6 Opel NOE iii i dotada danna inte 7 SS Fal Es A ne EAE EE eT Pe Ee PERO Pee oe AA eee eee earn er ere eee e err 7 SAMA AAA ta ie den st 7 O PJEVEW ii idea 8 3A QHIOPICUIL WIG L tacita baii 8 Seed U i ell aaa aa a E ae mance aaa enensaeeneeee anaes 8 Bi ROON OGO omana ga i Ree ne REP Arne oe eee 9 3 4 3 Record FlaVbat ki a E a A taa a aa kl dia 9 DA eS 211 OI A a 11 O Sn ee ee 15 34 C OUPUtA US tt aia 16 Sl IE a0 0 U std EN EE P T E T E dalla tods 16 A A A A A AAA 17 ra Maia Pe A 18 4 VV AMAA NSTI NAV IG MO iii iaa 18 A2 RECO aa 19 421 Record Conte i AUO T ORO 19 AZZ RECO IAW OAK OA OOO
44. o choose the switch between the screens The system date time and channel name are shown in each preview screen The surveillance video and alarm status are shown in each screen 2 Motondeet 4108 cameo List 3 1 Preview Icons 3 4 Shortcut Menu In preview mode right click to display a shortcut menu as shown in Figure 3 2 The shortcut menu includes Main Menu Record Mode PlayBack Color Setting Output Adjust Logout and Screen Switch amp Main Menu Record Mode PlayBack PTZ Control HighSpeedPTZ Color Setting Output Adjust Logout O View 1 E View 4 fa View 8 EA View 9 El View 16 Figure 3 2 Shortcut Menu 3 4 1 Main menu Main Menu contains various operations and functions i E Main Menu Record Advanced Logout Logout the OSD menu or reset restart the system Cancel Figure 3 3 Main menu ZKDVR Series User Manual 3 4 2 Record Mode Record Control controls recording status of all channels Means it is in recording mode You can use the desktop shortcut menu or click Shortcut Menu gt Record Mode to enter the Record Mode interface Please see 4 2 1 Record Configuration Record Mode Mode All 12345678 10111213141516 Lili a Schedule ee CCC Cee eae EE Manual a ILL l OK Cancel Figure 3 4 Record Mode Schedule Record according to the configuration Manual Click the Manual button and the according channel is reco
45. or setting FTP Default port is 21 User Name The user name that has the right to log in FTP Password password for this user Anonymous W indicates that this option is selected It is not necessary to set user name and password once Anonymous is selected Max File Length The maximum length of the packaged file to be uploaded is 128 M by default Dir Name directory of uploaded file Note This user name has the rights to upload files to server e ARSP Through setting start DDNS Server and add the device to DDNS server to manage the device ARSP Type Enable m Server IP Port 15000 User Name None Password Update Period 1 Figure 4 22 ARSP Set Type Select DNS Enable W indicates that this option is selected The setting becomes effective after Enable is selected Server IP indicate the IP address of DDNS Server Port The port number of the device is corresponding with the Service snooping port of DDNS server 31 ZKDVR Series User Manual User Name indicates the user name for device to log in DDNS server Password Password is corresponded with the user name Update Period indicates synchronization interval between device and DDNS Note DDNS server should be set up before you use the device e Alarm Server After alarm occurs Alarm Center reports alarm information to alarm server AlarmServer Protocol Type GENERAL 7 Enable OK l Cancel Figure 4 23 A arm Server Protocol Tvpe Proto
46. ority decoding division decoding or full decoding Sync Mode M means synchronous mode and LI means asynchronous mode Playback refer to the following table for detailed information Play Pause Backward Mia ae Full Screen Table 3 2 Plav Back Kevs List Notes Frame by frame playback is only performed in pause playback state Operation Hint Display the functions of the cursor place and the video playback time e Special Functions 10 ZKDVR Series User Manual Accurate Playback Input recording time h m s in the Query Criteria dialog click query key and then enter playback interface and click 4 key Local Zoom When the system is in single screen full window playback mode you can left click and drag your mouse in the screen to select a section and then left click your mouse to view this in local zoom You can right click your mouse to exit 3 4 4 PTZ Control PTZ Control Analog channel functions only when PIZ is connected to the DVR and the PIZ protocol is correctly configured See 4 4 6 PTZ Configuration for more information Notes Be clear of the three parameters address code protocol and bit rate of the front device before you connect the PTZ And set DVR PTZ parameters in accordance with those of the front device Check whether RS485 is correctly connected You can use desktop shortcut menu to enter the interface to control the PTZ connected to the device The PTZ operation interface is shown in Figure 3 7
47. orts 64 IP addresses setting Select Black list indicating that the IP in the list cannot log in this DVR through network White list supports 64 IP addresses 29 ZKDVR Series User Manual Select the IP address that you want to delete and click Delete to delete it Note When black list and white list have the same IP address black list has a higher rights priority IP FILTER 3 Xx Enable Y Restricted Type Blacklist OH 7 16 4 O O Banned IP Delete OK Cancel Figure 4 19 IP FILTER e DDNS DDNS DDNS Type Enable o Cancel Figure 4 20 DDNS Set Through dynamic DDNS server select DDNS type Domain Name A domain name registered in DNS provider Sever Name Domain name resolves sever domain name User Name An account registered in DNS provider Password A password registered in DNS provider When DDNS is successfully set and enabled the applied domain name can be directly input into IE address bar to access the device Note DNS should be correctly set in network e FTP Set FTP is used to when alarm occurs or there is alarm linkage record or snapshot upload specific record and snapshot to the specified FTP server 30 ZKDVR Series User Manual FTP Enable mm PET Figure 4 21 FTP Set Enable W indicates that this option is selected The setting becomes effective after Enable is selected Server IP indicates the IP address of the FTP Server Port indicates the domain port number f
48. ower cable to the 5 Connect data cable to the 6 After connections hard disk hard disk ZKDVR Series User Manual 7 Close the chassis cover 8 Fix the cover 9 After installation 2 3 Device Installation The chassis specification for this product is standard 1U so the chassis can be installed in a standard rack Procedure and precautions 1 Ensure that the temperature in the room is below 35 C 95 F 2 Leave a 15 cm 6 in space around the device for air circulation 3 Install assemblies on the rack from bottom to top 4 When multiple assemblies are installed on the rack take proper measures to avoid overload of the power socket on the rack 2 4 Front Panel 123 409 46 1 Power Indicator 2 REC Indicator 3 Alarm Indicator 4 ESC Button 5 Menu Button 6 Direction Button s OK Button 2 5 Schematic Diagram of Rear Panel Interfaces NZ JAINA l OF 6 8 IL Q QO N4 OUT O O QU OR 9 gt NY 20 VGA USE x 12V VIDEO IN O 1 Video Input 2 Video Output 3 Audio Input 4 Ethernet 5 Audio Output 6 VGA 7 USB Interface 8 Power Interface 2 6 Video and Audio Input and Output Connection 2 6 1 Video Input Connection DVR video input port is a BNC connector Input signal requirements PAL NTSC BNC 1 0Vp p 750 ZKDVR Series User Manual Video signals must meet national standards with a higher signal to noise ratio SNR low distortion and low interference Images should be clear
49. rding no matter what state the channel is in Stop Click the Stop button and the according channel stops recording no matter what state the channel is in 3 4 3 Record Plavback Playback plays the video files in the hard disk You can use the desktop shortcut menu or click Shortcut Menu gt Playback to enter the Playback interface Notes The hard disk that saves the video files must be set as read write or read only for normal playback Please see 4 5 1 Storage Management 16 12 04 R d 2 ED i A 3 Le A lt z gt e OA XXIII 2012 Iffi iit Figure 3 5 Record Play Back ZKDVR Series User Manual 1 File List 2 File Contents 3 Search Records 4 Operation Tips 5 Play Back Keys File List shows all the listed files according with searching criteria File Information shows detailed information of selected files Record Search searches video files according to set searching parameters Search Type ALL Read Write 7 Channel Qg B Start Time IB 2011 04 22 00 00 00 End Time B 2032 01 01 00 00 00 PlayBack Priority v Sync Mode PlavBack Search Cancel Figure 3 6 Search Record Type Select file types of playback video files Storage Select Select storage disk type Channel Select playback channel number Start Time set the start time of the searched video file End Time set the end time of the searched video file Playback select the video playback mode through pri
50. reen Channel Title M indicates that this option is selected The system channel number is displayed on the surveillance screen Record States Mindicates that this option is selected The system record state is displayed on the surveillance screen Alarm States Ml indicates that this option is selected The system alarm state is displayed on the surveillance screen Stream Information M indicates that this option is selected When there is 9 split displays on a full screen stream information is displayed in the ninth display after Stream Information is selected Transparency Select the transparency of background image The transparency varies from 128 to 255 Resolution Set resolution of the displayer Channel Select the channel number that the specified code outputs Area Coverage Reverse W select Coverage Area Number and click Setting button and access to corresponding channel screen Users can select any area on the screen by using mouse Time Display and Channel Title Set time display and channel display to show the location 4 4 6 PTZ Configuration Main Menu gt System gt PTZ Config PTZ Device RS485 Device Channel 1 Protocol PELCOD NONE Address 1 1 Baudrate 2400 2400 Data Bits 8 8 Stop Bits 1 1 Parity None OK Cancel Figure 4 27 PTZ Configuration Channel Select the channel connected with dome camera Protocol Select dome protocol such as PELCOD corresponded with the brand Address Se
51. s number of channels Audio 691 2M number and by Recording of days x number of channels Backup Interface 52 ZKDVR Series User Manual ZK DV0401 ZK DV0801 ZK DV1601 Audio Model Four channel RCA Two channel RCA Audio Output One channel RCA Alarm Input None Alarm Output None Network ib One RJ45 10M 100M adaptive Ethernet interface Interface Control Port One RS485 interface supporting 18 PTZ protocols USB Interface Two USB interfaces Hard Disk a One SATA interface each ASTA supports a maximum of 3T Interface Power Supply 12V 2A 255mm L x 225mm W x 45mm H 53
52. t corresponding dome address Default address is 1 Note the address should be consistent with the dome address otherwise the dome camera is beyond control Baud Rate Select the baud rate used by corresponding dome camera and control the PTZ with corresponding channel and camera The default baud rate is set to115200 Date Bits includes 5 8 options Default data bit is set to 8 Stop Bits includes 1 or 2 options Default stop bit is set to 1 34 ZKDVR Series User Manual Parity It can be set to Odd Even Mark Space or None None is default 4 4 7 RS232 Set Main Menu gt System gt RS232 Function NONE 7 Baudrate 115200 7 Data Bits 8 se stop Bits Paritv None OK Cancel Figure 4 28 RS232 Set Function General serial port is used to debug serial and update program It can also be used to set specified external serial Baud Rate Select the corresponding baud rate length Data Bits includes 5 8 options Stop Bits includes 1 or 2 options Parity It can be set to Odd Even Checkmark or None None is default 4 4 8 Tour Set scrolling displav on the screen m indicates that Tour is started Select Single Tour such as View 1 View 4 View 8 View 9 or select Mixed Tour 9 Main Menu gt System gt T our Enable Tour y Interval 5 Sec View 1 112131415161718 91011121 34 91 6 View 4 View 8 112131415161718 9110111121 3141 391 6 View 9 View 16 Interval 5 Return after finished
53. tal surveillance product designed specifically for the security field It features e Embedded LINUX operating system for stable system running e Standard H 264MP video compression algorithms and a unique spatio temporal filtering algorithm for high quality low bit rate synchronous audio and video surveillance e TCP and IP network technologies for powerful network data transmission and remote control capabilities This device can either work in a stand alone mode or be connected to a security surveillance network to offer strong networking and remote monitoring capabilities by using a professional network video surveillance platform This device can be widely used for security purpose in both public and private sectors including banking telecommunications power judiciary transportation intelligent residential area factory warehouse resources and water conservancy facilities 1 2 Functions and Features e Real time Surveillance gt 4 channel and 8 channel DVR offer an analog output port a VGA port and an HDMI interface and 16 channel DVR also have an HDMI interface Both 4 channel 8 channel DVR and 16 channel DVR support real time surveillance through a monitor or a display e Storage gt Non working hard disks in sleep mode facilitating heat dissipation reducing power consumption and extending service life gt Dedicated storage format for data preventing tampering and ensuring data security gt Maximum HDD space s
54. the files in a specified time period Main Menu gt Advanced gt AutoMaintain Every Tuesday 7 at 01 00 Never OK l Cancel Figure 4 37 Auto Maintain Auto Reboot System This option allows you to set the time point of DVR scheduled auto reboot Auto Delete Old Files This option allows you select Never or Custom and users can set the time period of old files to be automatically deleted under user defined condition 4 5 6 Restore The system restores the factory default configurations choose the specific items to be restored according to the options on the menu or check Select All to implement all options and restore default configurations 39 ZKDVR Series User Manual Main Menu gt Advanced gt Restore Please select setting entries that you want to default Select all General Encode Record Conf Alarm Set Network NetService GUI Display Account RS232 User Management Configuration OK Cancel Figure 4 38 Restore 4 5 7 Upgrade Main Menu gt Advanced gt Upgrade Upgrade Position Upgrade file Upgrade Cancel Figure 4 39 Upgrade Upgrade Position This option allows you to choose the USB interface Upgrade File This option allows you to choose the files to be upgraded 4 5 8 Device Information Interface device information is displayed Users can view the number of audio input alarm input and alarm output and set the type of the remote control ma Main Menu gt Advanced gt Devi
55. tion see 4 5 1 Storage Manage SB Main Menu gt Record gt Record Conf Channel 1 y Redundancy Length 160 min PreRecord 5 Sec Mode Schedule Manual Stop Week Wed _ Regular Detect Period 1 00 00 24 00 v m Period 2 00 00 24 00 Period 3 00 00 24 00 Period 4 00 00 24 00 Advanced OK Cancel Figure 4 1 Record Configuration Channel Select corresponding channel number and set the channel To set all channels at a time select All Redundancy Select redundancy function to achieve record file double backup namely write the record of one channel to two disks at the same time Two hard disks should be installed on the device One disk is read write disk and the other is redundancy disk for details see 4 5 1 Storage Manage Length Set length of time for each record file Default length is 60 minutes Pre Record Start record within 1 30 seconds before recording action is taken length of time may be changed as stream varies Record Mode Set record states including Schedule Manual and Stop 19 ZKDVR Series User Manual Schedule Perform recording according to specified General Detect and Alarm record type and record time Manual No matter what state the channel is currently in select Manual and all of the corresponding channels start general recording Stop No matter what state the channel is currently in select Stop and the corresponding channel stops recording Period Set time range of
56. upported 3T e Compression gt Audio and video signals of each channel are compressed by independent hardware in real time and audio and images are kept synchronized and stable e Backup gt Back up through SATA and USB interfaces for example common USB flash drives and removable hard disks gt Download from hard disks over network and back up on a client e Record and playback gt Each channel can not only achieve independent real time recording but also achieve retrieval rewind network surveillance video search and downloading simultaneously gt This device has multiple playback modes with multi channel playback and random combinations of channels e Alarm Linkage gt Alarm linkage recording tour screen prompt and buzzer e Network Operation VV VO VO VV V Y Contents Remote real time surveillance through network including cell phones Remote records search and real time playback Device parameter setting through a client Real time recording and playback through a client Communication Interface Standard Ethernet interfaces for network remote access Intelligent Operation Mouse operation Copy and paste supported in the menu Encoding capabilities 4 channel PAL 100 frames NTSC 120 frames 8 channel PAL 200 frames NTSC 240 frames 16 channel PAL 400 frames NTSC 480 frames ZKDVR Series User Manual 2 Out of Box Inspection and Cable Connections 2 1 Check after Unpacking When
57. ware of the device is faulty 8 Why is there no sound in the surveillance video Answer possible causes The absence of active audio monitoring unit The absence of active acoustics e Problem with the audio cable e Hardware failure of the DVR 9 Why does the sound exist in surveillance mode while no sound exists in playback mode Answer possible causes e Settings The audio option is not enabled e The corresponding channel is not connected to video and when blue screen occurs the playback will be discontinuous 45 ZKDVR Series User Manual 10 Why is the time display wrong Answer possible causes e Settings are incorrect e The contact of battery is bad or the voltage is relatively low eo Crystal oscillator is bad 11 Why does the motion detection not work Answer possible causes e Incorrect time segment setting e Inappropriate setting of motion detection area eo Low sensitivity e Hardware restrictions of certain versions 12 Why does an error occur during recording USB backup Answer possible causes e The recorder and hard disk are connected to the same data cable e The data amount is too large and the resource of CUP is too much occupied please backup after recording is stopped e Data amount is greater than the space of backup device which can lead to error in recording e Backup device is incompatible e Backup device is damaged 13 Why can t control the DVR through the keybo
58. with no distortion the color should be true and natural and the brightness should be appropriate e Ensure a stable and reliable camera signal Cameras should be installed in a suitable position to avoid backlighting or low light Otherwise use cameras with good backlight compensation and low light shooting Camera power supply should share a common ground with the DVR and be stable and reliable in order to ensure the normal operation of the camera e Ensure stable and reliable transmission lines Use high quality video coaxial cables with good shielding and choose suitable models according to transmission distance If the distance is too far choose shielded twisted pair video compensation device or fiber optic cables for transmission to ensure good signal quality according to specific circumstances Video signal cables should avoid strong electromagnetic interference from other devices or circuits and in particular should avoid high voltage current e Ensure good contact lugs Signal and shielded cables should be firmly and well connected and avoid false or joint welding or oxidation 2 6 2 Selection and Connection of Video Output Devices Video output is divided into PAL NTSC BNC 1 0Vp p 750 output and VGA output simultaneous output is allowed Note the following when you use computer displays as monitors 1 Power off the device after operating for a long time to extend the service life of the device 2 Perform degaussing
59. you receive this product please Check that the packaging has no obvious damage since the protective material used for the package can withstand most of the accidental impact during transportation Take out the device remove the plastic protective film from the DVR and check whether there is any visible damage Open the case and check whether the connection of the front panel data cable power cable fan power cord and motherboard is loose 1 Front Panel and Rear Panel O Read the descriptions of buttons on the front panel and interfaces on the rear panel in the instruction e Check the model on the protective film of the front panel against the order contract Keep the label on the rear panel intact It is required for after sales services Do not tear down or discard the label Otherwise no warranty service will be provided When you call after sales personnel of the company provide the serial number of the product 2 Internal Check Check for damage and scratches Check whether data cables power cables are connected to the main board on the front panel properly 2 2 Hard Disk Installation At your first use please first install the hard disk This chassis can house one hard disk the space of the hard disk is theoretically not limited but we recommend that you use a disk within 3T space 1 Remove the set screws on 2 Remove the cover 3 Fasten hard disk mounting the upper cover of the host screws 4 Connect p

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