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Arctic User`s Manual

1. CSD and SMS SMS configuration and status reporting Dimensions and Weight Models in aluminum frame Size 180 mm x 110 mm x 45 mm WxLxH Weight 0 7 kg Attachment rail for optional and custom mounting Absolute Maximum Ratings for I O Interface Input power 24 V Digital inputs optional 60 V DC referring to common digital input pin Digital outputs optional 30 V between output pins Analog input optional 100 V between input pins Arctic IEC 104 Gateway 50 Viola Systems Ltd User s Manual 11 Limited Warranty Coverage Viola Systems warrants this hardware product to be free from defects in materials and workmanship for the warranty period This non transferable limited warranty is only to you the first end user purchaser The warranty begins on the date of purchase and lasts for the period specified below Arctic IEC 104 Gateway one 1 year Excluded Products and Problems This warranty does not apply to a Viola Systems software products b expendable components such as cables and connectors or c third party products hardware or software supplied with the warranted product Viola Systems makes no warranty of any kind on such products which if included are provided AS IS Excluded is damage caused by accident misuse abuse unusually heavy use or external environmental causes Remedies Your sole and exclusive remedy for a covered defect is
2. 16 134 ICMP Echo interval sec oo _ Apply _Heset Version 1 0 2 200 Visla Systems Lid 1 If your SIM card has the PIN code querying set make sure you configure the PIN code before inserting the card in the card holder If PIN querying is not set you may proceed with the card installation procedure 2 Connect to the Arctic and log in to Configurator 3 Navigate to Network page from main navigation bar and select the GPRS sub page 4 Set the access point name appropriately usually INTERNET 5 Set the GPRS network username and password appropriately if your GPRS service requires authentication Arctic IEC 104 Gateway 29 Viola Systems Ltd User s Manual 6 Set default route to enabled 7 Opptionally set the PIN code and PPP idle timeout f your SIM card has the PIN code set type the code into the PIN code field PPP idle timeout defines the time in seconds how often the Arctic resets the GPRS connection if the connection is idle CMP Echo is used to monitor GPRS connection between Arctic and a remote host If the designated host cannot be reached the GPRS connection is reset This feature can be enabled from Network Monitor menu 8 Finally click Apply and then Commit to store the settings Reboot the Arctic for the settings to take effect Check GPRS status from Network Summary Menu Note f the PIN code querying is enabled on the SIM card and the PIN code is entered wrongly three
3. The IEC 104 standard protocol uses TCP but for reliable slow speed packet switched networks e g Mobitex the UDP protocol can be used to minimize the packets transmitted over network Network protocol on IEC 104 communication Network transmission layer protocol The IEC 104 standard specifies only TCP protocol Network port to listen TCP or UDP port to listen for incoming IEC 104 connections The IEC 104 standard specifies TCP port 2404 Network idle timeout Defines the idle timout of the network connection in seconds If there is no network data received during the specified interval the connection is closed by Arctic This parameter is required in order to detect partially closed connections and release the resources for new connections especially if the New connection priority parameter is disabled Value 0 disables the network idle timeout detection Network idle timeout for IEC 104 connections Note The network idle timeout must be longer than IEC 104 link test interval t3 Arctic IEC 104 Gateway 34 Viola Systems Ltd User s Manual New connection priority Defines the action when a new connection request arrives while a connection is already active If the set value is No the new connection is rejected If the set value is Yes the present connection is terminated and the new connection is accepted New connection priority for IEC 104 connections Units N A Note It is recommendable to set this v
4. a DNS server DNS Update settings Enable Record TTL seconds 1200 Record refresh interval seconds 1000 Zone exampledomain com Authoritative name server address 0 0 0 0 Our domain name arctic exampledomain com Use Transaction Signatures TSIG No 2 TSIG key name key exampledomain com TSIG key value Reset SMS Config This feature may be used to monitor the Artic status and to issue simple commands remotely via SMS messages For detailed information refer to SMS Config Application Note Enabled Selects whether the SMS Config function is enabled or disabled Firewall Menu Through the Firewall menu you can configure built in firewall of the Arctic Firewall can be disabled or enabled and separate rules may be created for GPRS to Arctic GRPS to LAN and LAN to GPRS VIOL WW E Arctic Configurator System Network Firewall Services Applications Tools GPRS to Arctic Firewall settings Use GPRS to Arctic Firewall ves x Action Protocol From IP Destination port ACCEPT Z ACCEPT Z WO RULE s WO RULE NO RULE Service Menu WWW These settings enable or disable the web server functionality Arctic IEC 104 Gateway 23 Viola Systems Ltd User s Manual Web Server Disables or enables the www server Web Configuration Access Disables or enables web configuration access Note If you disable the web access settings web configurator stops function
5. mount antenna right Both antennas have a FME female connector and L 250 cm RG174 cable Arctic IEC 104 Gateway 28 Viola Systems Ltd User s Manual SIM Card and Card Holder Standard 3 V SIM cards may be used with the Arctic IEC 104 Gateway A SIM card holder is located on the back panel near the GPRS antenna connector If you have the PIN code query enabled first check that the Arctic Configurator has a correct PIN code entered in the GPRS submenu To operate with SIM card follow the procedure below 1 Power off the Arctic 2 The SIM card holder contains a tray with a yellow eject button Push this button in order to eject the tray from the holder 3 Putthe SIM card onto the tray 4 Insert the tray carefully back to the holder and press the tray until it is locked Note The card should only be inserted or removed while the GSM module has been placed in shutdown mode The SIM card holder has a card detection circuit that will in theory allow hot insertion and removal of the card However hot insertion and removal are not recommended since the SIM card content may be corrupted if the card is removed while the GSM module is writing data to it Configuring Arctic IEC 104 Gateway Settings Arctic Configurator Network Services Tools Access Point Name GPRS PIN code GPRS usemame GPRS passwd PPP idle timeout sec C Enabled ICMP Echo sending c Disabled ICMP Echo IP address 72
6. of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Viola Systems Ltd Manufacturer s Address Lemminkaisenkatu 14 18 B FIN 20520 Turku Finland declares that this product Product Name Arctic IEC 104 Gateway conforms to the following standards EMC EN 55022 Emission Test Class A 1 Radiated Emissions 30 1000MHz 2 Conducted Emissions 0 15 30MHz EN 50082 1 Immunity Test 1 IEC 801 3 Radio Frequency Electromagnetic Field 2 IEC 801 2 Electrostatic Discharge 3 IEC 801 4 Fast Transients AC Power Ports and Signal cables Supplementary Information The product complies with the requirements of the Low Voltage Directive 73 23 EEC and EMC directive 89 336 EEC Warning This is a Class A product In a domestic environment this product may cause radio Interference which may make it necessary for the user to take adequate measures Manufacturer s Contact Information Viola Systems Ltd Lemminkaisenkatu 14 18 B FIN 20520 Turku Finland Phone 358 20 1226 226 Fax 358 20 1226 220 Arctic IEC 104 Gateway 4 Viola Systems Ltd User s Manual Warranty and Safety Instructions Read these safety instructions carefully before using the products mentioned in this manual Warranty will be void if the product is used in any way in contradiction with the instructions given in this manual or if the product has been tampered with The devices mentioned in this manual are to be
7. packets are to be sent if the sending to primary target host IP address fails Routing These parameters are used to configure routing settings Act as router Enables IP forwarding between interfaces Use Proxy ARP Enables proxy ARP May be used with Viola M2M Gateway VPN S NAT These parameters are used to configure S NAT source network address translation settings When enabled private IP address used in local LAN is changed to GPRS interface IP address From IP Only S NAT connections from the defined IP address are accepted If defined with wildcard 0 0 all IP addresses are handled the same way only S NAT connections are allowed D NAT These parameters are used to configure D NAT destination network address translation settings When enabled packets coming to defined GPRS interface port are forwarded to local IP address Source IP D NAT only connections coming from IP Wildcard 0 0 means all IP addresses are D NATted Protocol Chooses which protocol is port forwarded If ANY is chosen other parametes are disregarded Dest port Chooses which GPRS interface is port forwarded to local Ethernet Redirect to IP Chooses where port forwarding is done to Redir port Chooses which port port forwarding goes to Arctic IEC 104 Gateway 22 Viola Systems Ltd User s Manual DNS Update These parameters are used to configure dynamic DNS Arctic can report it s dynamic IP address to
8. technology Arctic IEC 104 Gateway 8 Viola Systems Ltd User s Manual The Arctic Platform The Arctic platform utilizes a number of wireless or fixed line interfaces depending on your specific requirements Arctic is a customizable technology allowing users to develop solutions for their own applications Arctic devices have been designed to withstand the requirements of extreme environments and industrial use Technical Features Summary The Arctic is available with various networking and I O options The following table shows the functional components in the Arctic platform Details of each component are also listed below HARDWARE CPU Platform e 32 bit RISC microcontroller e 32MB RAM e 8MB Solid state FLASH memory Network Interface e 10 100 Base T Ethernet RJ45 Device Interface s 2 Serial ports RS 232 RS 485 Mechanics e Aluminum frame e Attachment rail for optional and custom mounting tools SOFTWARE Operating System e Multitasking embedded uCLinux Supported Protocols e PPP IP ICMP UDP TCP ARP DNS DHCP FTP TFTP HTTP Arctic IEC 104 Gateway Application Services HTTP server CGI FTP client Telnet server SSH server and client Temperature sensor Real Time Clock Syslog DHCP server and client Status querying using SMS Serial connection Serial GW IEC 104 communications Manufacturing Options e O board e Backup Battery Management and Configuration e Web user interf
9. 104 Defines the length of IEC 104 Cause of transmission ASDU header field in bytes IEC 104 ASDU cause of transmission length The IEC 104 standard defines value 2 Common address length IEC 104 Defines the length of IEC 104 Common address ASDU header field in bytes IEC 104 ASDU common address length Note The IEC 104 standard defines value 2 Info object address length IEC 104 Defines the length of IEC 104 Information object address ASDU header field in bytes IEC 104 ASDU information object address length The IEC 104 standard defines value 3 IEC 101 settings The IEC 101 settings define the properties of IEC 101 link layer and application layer parameters as described in the IEC 60870 5 101 standard The IEC 101 communication is carried out between the Arctic and a IEC 101 slave Arctic IEC 104 Gateway 38 Viola Systems Ltd User s Manual Slave link address IEC 101 IEC 101 slave link address Type Link address Units N A Value range 1 65000 The link level address of IEC 101 slave Link address field length Defines the length of the IEC 101 link level address field in bytes IEC 101 slave link address field length adu The link level address of IEC 101 slave Event poll interval Defines the IEC 101 event polling interval in 0 1 second increments class 1 or 2 poll IEC 101 event poll interval The events are polled only when the IEC 104 connection is active Link t
10. 3 times the card locks up and will then require that an additional code is to be entered to open the card from locked state It is thus important to set the code with the Arctic Configurator before plugging the SIM card in Useful GSM GPRS Information Useful GSM GPRS information can be obtained from Tool Modem Info Menu VO 29 ysta Arctic Configurator System Network Firewall Services Applications Tools GSM modem information click browser refresh to update Modem information Arctic IEC 104 Gateway Modem present Manufacturer Model Version IMEI number SIM information SIM status PIN status PIN attempts left SIM ID Operator information Operator Operator selection GSM Network information GSM registration Signal level GPRS Network information GPRS multislot GPRS MTU GPRS registration GPRS attach 30 YES SIEMENS MC39i REVISION 01 02 351246004411256 Card in reader Ready 3 8935801040303420448 FI SONERA automatic Registered to home network 31 very good 10 4 Rx 2 Tx 5 act 1520 bytes Registered to home network attached GPRS enabled Viola Systems Ltd User s Manual 8 IEC 104 application settings The IEC 104 and IEC 101 protocols share the same ASDU level messaging but differ on the link level The IEC 104 is intended for packet switched TCP IP communication whereas the IEC 101 is intended for serial communication By using the Arctic IEC 104 gateway the I
11. ACE Systems Arctic User s Manual Arctic IEC 104 Gateway Version 1 4 8 October 2005 User s Manual Copyright and Trademark Copyright 2004 2005 Viola Systems Ltd All rights to this manual are owned solely by Viola Systems Ltd referred elsewhere in this User s Manual as Viola Systems All rights reserved No part of this manual may be transmitted or reproduced in any form or by any means without a prior written permission from Viola Systems Ethernet is a trademark of XEROX Corporation Windows and Internet Explorer are trademarks of Microsoft Corporation Netscape is a trademark of Netscape Communications Corporation All other product names mentioned in this manual are the property of their respective owners whose rights regarding the trademarks are acknowledged Viola Systems Ltd Lemminkaisenkatu 14 18 B FIN 20520 Turku Finland E mail info violasystems com Technical Support Phone 358 20 1226 226 Fax 358 20 1226 220 E mail support violasystems com Internet http www violasystems com Arctic IEC 104 Gateway 2 Viola Systems Ltd User s Manual Disclaimer and Revisions Viola Systems reserves the right to change the technical specifications or functions of its products or to discontinue the manufacture of any of its products or to discontinue the support of any of its products without any written announcement and urges its customers to ensure that the information at their disposal i
12. EC 101 slaves e g RTUs can be connected to a IEC 104 master e g SCADA The Arctic requests events from the IEC 101 slave locally and sends them to the IEC 104 master This eliminates the need to continuously poll the data remotely and therefore reduces the communication costs on pay per use GPRS network This approach also eliminates the IEC 101 parameter adjustance problems caused by variable round trip delays on GPRS networks and makes the information exchange faster and more reliable VIOL y i Arctic Configurator System Network Firewall Services Applications Tools Ea IEC 104 application settings IEC 104 gateway enabled Serial settings Speed bps Data bits Parity Stop bits Use HW flow control Network settings Network protocol Network part to listen Network idle timeout New connection priority IEC 104 settings TX window size K 12 RX window size w 8 frames TX timeout t1 BU frames RX timeout t2 20 Link test interval t3 20 Suspended timeout 300 Max sequence number O def 0 Cause of transmission length 2 v Common address length 2 j Info object address length 3 gt IEC 101 settings Slave link address 10 Link address field length 2 2 Event poll interval x0 1 s 1 Link test interval x0 1 s 200 Keep link open Yes v Reply header timeout msecs 1000 Reply end timeout secs e Retry limit 3 Cause of transmission length tE Common addr
13. Mask Iface 172 16 4 15 ether 00 06 5B C0 59 27 C eth Ethernet Configuration for the Arctic Ethernet Interface Override Ethernet configuration by DHCP If this parameter is Enabled Arctic gets the IP address and other related information from a local DHCP server When enabled all other settings are disabled on this page Arctic IEC 104 Gateway 19 Viola Systems Ltd User s Manual Host name Sets the Arctic device hostname This is important to set up correctly when using a Viola M2M Gateway and VPN Domain name Domain name for name resolution Ethernet IP address IP address used by ethO interface Network mask Network mask used by eth0 interface Default gateway Default gateway used when the direct route to host or network is not know This parameter applies to ethO interface only When GPRS or VPN is used as default gateway this parameter has to be set to 0 DNS servers Name server IP address for resolving host names to IP address and vice versa GPRS GPRS settings include APN and other settings for GPRS network connectivity More details of GPRS connectivity is in Chapter 7 GPRS enabled When set to yes GPRS interface is automatically attached to GPRS network Access Point Name GPRS GPRS APN name where the connection is made PIN code SIM card pin code Led indication In Data only mode GPRS LED blinks green when transmitting data In Informative mode LED blinks also when connecte
14. SDU cause of transmission length Value range 1 3 The IEC 101 standard defines value 1 Common address length IEC 101 Defines the length of the IEC 101 Common address ASDU header field in bytes IEC 101 ASDU common address length iai Value range 1 3 Note The IEC 101 standard defines value 2 Info object address length IEC 101 Defines the length of IEC 101 Information object address ASDU header field in bytes IEC 101 ASDU information object address length Field length The IEC 101 standard defines value 2 Type Units Value range Note ASDU converter The ASDU converter can be used to convert ASDU header field lengths between IEC 101 and IEC 104 protocols Arctic IEC 104 Gateway 41 Viola Systems Ltd User s Manual Use ASDU converter Defines if the ASDU header level IEC 101 lt IEC 104 conversion performed If enabled the ASDU header field lengths are converted between IEC 104 and IEC 101 This parameter must be enabled if the ASDU header lengths differ between the IEC 104 and the IEC 101 Use ASDU converter Note The information on the field must fit in the shorter one of the two It s not possible to convert e g value 12000 to a one byte field Use ASDU type replacer The ASDU type replace function can be used to convert an ASDU type Original type to another Applied type type e g in cases when the IEC implementation differs between master and slaves U
15. WEB UI Arctic IEC 104 Gateway 48 Viola Systems Ltd User s Manual 9 Troubleshooting This Chapter provides a list of the common problems encountered while installing configuring or administering the Arctic If you are unable to resolve your problem refer to the Warranty and Technical Support Sections at the end of this User s Guide for information about contacting Viola Systems Technical Support representatives Common Problems Problem 1 Q Console does not receive characters A Disable HW and SW handshaking from you terminal software e g Hyperterm or Minicom Problem 2 Q GPRS interface is up but no traffic flows through it A Default gateway in Ethernet settings submenu has to be set as 0 and also degault gateway has to be enabled from Network GPRS menu when using GPRS interface as the default gateway Problem 3 Q GPRS connection is not established A Check that the SIM card has the correct PIN number settings and that it has not been locked after a wrong number was entered three times successively PIN status can be checked from Tools Modem Info menu Problem 4 Q GPRS connection is ended after approximately two minutes A You have enabled connection checking from Network Monitor menu but not set the correct IP to GPRS ICMP Echo settings Arctic IEC 104 Gateway 49 Viola Systems Ltd User s Manual 10 Technical Specifications Processor 32 bit 48 MHz RISC Processor Mem
16. X timeout t1 Units Seconds Note The t7 must be longer than the network round trip time The IEC 104 standard suggests 15 seconds frames RX timeout t2 Defines the timeout in seconds from the last received format APDU before sending acknowledgement IEC 104 I frames RX timeout t2 Units Seconds Note The t2 must be smaller than t1 The IEC 104 standard suggests 10 seconds Arctic IEC 104 Gateway 36 Viola Systems Ltd User s Manual Link test interval t3 Defines the interval in seconds how often the IEC 104 link is tested if there is no other activity IEC 104 link test interval t3 Note Adjust this parameter according to the criticality of the link The IEC 104 standard suggests 20 seconds but for pay per use GPRS connections the practical value may be substantially longer Suspended timeout Defines the time in seconds how long a connected IEC 104 link can be in suspended state STOPD before the Arctic closes the connection IEC 104 suspended timeout Note Using this parameter increases the probability of detecting partially closed network connections especially in UDP mode Max sequence number The maximum sequence number used in IEC 104 communication The value zero selects the standard value 32767 IEC 104 suspended timeout 0 32767 as suggested by the IEC 104 standard Arctic IEC 104 Gateway 37 Viola Systems Ltd User s Manual Cause of transmission length IEC
17. ace e Console port e Telnet Viola Systems Ltd User s Manual 2 Physical Interfaces Depending on the model the Arctic unit contains two or three panels for interface connections and status indication These panels are 1 Front panel An example of a typical configuration is shown in the top figure This panel includes all connectors and o switches for the device 99 Js B D N operation optional input output connectors and the connectors for network and serial interface La 2 Back panel The GPRS antenna connector and SIM card holder are shown in bottom figure 3 Side panel The side panel contains all LEDs which indicate the status of the device Front Panel Description The front panel of the Arctic consists of the following connectors and switches vO E 165 gt RRR DIP switches Application serial port RS2 Ethernet connector I O connector optional pint DC IN S oa Power supply connector Power switch Console serial port RS1 Console switch SON AN Note Some of the connectors are present only with specific manufacturing options Arctic IEC 104 Gateway 10 Viola Systems Ltd User s Manual The Arctic has rails to enable wall or rack mounting The front panel contains slots for nuts or other mounting accessories optional in order to gain access to these rails Power Supply Connector The Ar
18. alue to Yes in normal configurations having only one IEC 104 master IEC 104 settings The IEC 104 settings define the properties of IEC 104 link layer and application layer parameters as described in the IEC 60870 5 104 standard The IEC 104 communication is carried out between the Arctic and the IEC 104 master over the TCP IP network TX window size k Defines the maximum number of format APDUs the Arctic may send before requiring the IEC 104 master to acknowledge them If there are k unacknowledged frames sent the Arctic will stop polling IEC 101 slave for events until acknowledgement is received IEC 104 TX windows size k Note The k must be always less than the maximum sequence number defined below The IEC 104 standard suggests k to be 12 Arctic IEC 104 Gateway 35 Viola Systems Ltd User s Manual RX window size w Defines the maximum number of format APDUs the Arctic may receive before sending acknowledgement to the IEC 104 master IEC 104 RX windows size w Units Packets Note The w should not exceed two thirds of TX window size k The IEC 104 standard suggests w to be 8 frames TX timeout t1 Defines the timeout in seconds the Arctic waits for acknowledgement from IEC 104 master after sending last format APDU or control frame e g link test If no acknowledgement is received during the defined time the Arctic will close the network connection and the IEC 101 link IEC 104 I frames T
19. ation object addresses assigned for IO extension board may not be used by the IEC 101 slave Number of outputs The number of digital outputs available or used on the IO extension board Number of IO extension digital outputs Note The number of available digital outputs depends the model of IO board used Arctic IEC 104 Gateway 45 Viola Systems Ltd User s Manual Output start address The information object address of the first digital output on the IO extension board IO extension outputs start address IEC 104 information object address Single point information without time tag Note The information object addresses assigned for IO extension board may not be used by the IEC 101 slave Output short pulse Defines the duration of the output short pulse in 0 1 secs increments IO extension outputs short pulse duration uL Note The short pulse operation can be controlled with a single command Output long pulse Defines the duration of the output long pulse in 0 1 secs increments IO extension outputs long pulse duration une Units 0 1 seconds Note The long pulse operation can be controlled with a single command Arctic IEC 104 Gateway 46 Viola Systems Ltd User s Manual Paired outputs Defines whether the outputs are controlled individually or whether they are controlled as paired outputs If the outputs are defined to act using paired operation writing the value O to output N cau
20. ctic has a 6 26 VDC power supply connector shown below H Pin 1 is positive Pin 2 is negative 1 2 The unit is protected against reversed polarity Power Switch Enables or disables the operation of the Arctic Console Enable Switch Enables or disables console access When it is disabled both serial ports may be used as an application serial port When the switch is in the right position RS1 is in serial port mode and when in the left position RS1 is in console mode DIP Switches Selects application port RS 2 mode and settings RS 232 or RS 485 By default all are set to 0 when the port is acting as an RS 232 DIP switches 2 4 apply only when RS 485 mode is selected by DIP switch 1 Number Function State Explanation 1 RS 232 RS 485 0 RS 232 Selects RS port operation 1 RS 485 2 HALF FULL 0 half Selects between half duplex 2 1 full wire and full duplex 4 wire 3 BIAS 0 OFF RS 485 biasing 1 ON 4 TERMINATION 0 OFF RS 485 termination 1 ON Serial Ports RS 232 RS 422 485 connectors Arctic has two serial port connectors These are 9 pin male connectors DB9 A null modem cable may be used to connect the Arctic to a serial device or a PC The Arctic supports CTS RTS flow control The figure of Arctic s DB9 DTE Male connector is shown below The serial port 1 is a full RS 232 port The pin descri
21. d to GPRS network without data transfer GPRS context is active GPRS username Username used for authentication if APN requires it GPRS password Password used for authentication if APN requires it PPP idle timeout Maximum idle time for GPRS interface If interface has been idle for this period the GPRS connection is restarted Maximum MTU value Maximum transfer unit for GPRS Default route If enabled GPRS is used as default route Ethernet default gateway has to se to 0 Dial in Configuration for the Arctic PPP dial in Interface Dial in enabled When enabled PPP connections can be made to Arctic GSM data Require authentication PAP When set to yes password authentication is used for incoming data calls Required username PAP username allowed login Required password PAP password used for authentication Idle timeout Idle time before PPP connection is terminated Arctic IEC 104 Gateway 20 Viola Systems Ltd User s Manual Local IP address IP address used in PPP peer Peer s IP address IP address used in PPP peer SSH VPN Arctic has a VPN client that can be used with the Viola M2M Gateway For VPN configuration please refer to the Viola M2M Gateway User s Manual VIOL AX s ten Arctic Configurator System Network Firewall Services Applications Tools SSH VPN Settings Use SSH VPN No Interface Default Route aai Disabled Tunnel server IP Tunnel
22. e permanent damage to the PTC fuse DC Output The input voltage to the DCIN connector is circulated back to the I O connector of the Arctic See the I O connector s pin description table shown in Chapter 6 This DC output can be used for example together with digital outputs in order to simplify external circuitry and wiring Analog Input IO 8 1 1 only The Arctic models with an optional analog input have a 12 bit A D converter The input is galvanically isolated and is capable of measuring analog signals up to 60 V making it ideal for general purpose voltage measurement or control The analog input is unipolar and the pins are designated as Analog Input and Analog Input in the I O connector s pin description table shown in Chapter 3 Note Although the input is protected against reverse polarity and overvoltage the inputs should not be subjected to voltages exceeding the specified 0 to 60 V range The absolute maximum voltage between input pins is 100 V Arctic IEC 104 Gateway 27 Viola Systems Ltd User s Manual 7T GPRS The Arctic IEC 104 Gateway provides a direct and reliable GPRS connection and data transmission to stationary or E GSM 900 1800 mobile networks around the world In this Chapter the specialities related to GPRS operation are described Placing Arctic IEC 104 When choosing the installation site of Arctic models with the GPRS option please remember that it uses radio waves for data transmissio
23. e reb entered od 51 Arctic IEC 104 Gateway 6 Viola Systems Ltd User s Manual Excluded Products and Problema essere eee eee 51 Remedies es 51 Obtaining Warranty Services 1 rentan E d eret eet eb eer DA tra eae 51 12 Technical S Upport cr td D erede Re Perd eo eee ER d epu gt blatant 52 Contacting Technical SUupDpOrt sss e eee eee eee eee 52 Recording Arctic Information nennen nennen ennemi nnns 52 Arctic IEC 104 Gateway 7 Viola Systems Ltd User s Manual 1 Introduction Viola Arctic IEC 104 Gateway product offers industrial quality connectivity devices for the IEC 60870 protocol family IEC 104 is a vendor independent communication standard for electricity industry With Arctic IEC 104 Gateway conventional IEC 101 devices can be attached to a modern TCP IP based IEC 104 control system Ethernet and GPRS network interfaces provide a seamless communication solution for most of the applications About this User s Manual This User s Manual describes the operation of the Arctic IEC 104 Gateway product All devices in this Users Manual are referred to as Arctic unless otherwise mentioned This manual provides introductory information as well as detailed instructions on how to set up and manage the Arctic as part of a network environment It is intended for anyone involved in installing and managing Arctic devices It is assumed that the reader of this manual is familiar with basic working principles of Internet
24. echnical Support Phone 358 20 1226 226 Fax 358 20 1226 220 E mail support violasystems com Internet http www violasystems com Recording Arctic Information Before contacting our Technical Support staff please record if possible the following information about your Arctic product Product name Serial no Note the status of your Arctic in the space below before contacting technical support Include information about error messages diagnostic test results and problems with specific applications Arctic IEC 104 Gateway 52 Viola Systems Ltd
25. ei te in x aC epe 25 Detault settings 3 eet e beet etes eiat erc ete ut 25 6 1 O Interface optional 1t at tbe e M tert 26 Digital Inputs IO 8 2 and IO 8 1 1 onie se eee eee eee 26 Digital Outputs IO 8 2 and 1O 8 1 1 only eene enn 26 DE QUEUE de EDEN EE 27 Analog Input IO 8 1 1 only TT 27 NC ELLE 28 Placing Arctic IEG a inr beoe e eae eee e e eere e UR 28 GPRS Antenna 2 torto erret rte ntt Peter reru Pctri rn eine Mote emit 28 SIM Card and Card Holder 1 teo er P P n DRE nae 29 Configuring Arctic IEC 104 Gateway Settings sese eee eee eee eee 29 Useful GSM GPRS Information TTT 30 8 IEC 104 application settings sss sese eee eee eee 31 General SUNOS este ne ep Md 31 oeralsettigs 5 ouem ER EU A A MH t MUN 32 NetWork Settlnigs us iori ti tpi eo tr E UR RR OU PRESE Ipae CRI Rte 34 IEG 104 Settligss uitio diri ER P RR EE SEN EB GR PCR E e iE 35 IEG 101 Selttiligs s inten ire PA RERO CB SEED ET 38 O aT Te DERI ULLUS 44 Otlier settligs 5st edades eet te e deu m Nb be RP 48 9 Tro bleshootilig 2 2 erp DE I prO DR RUP ER POR E iU E HR pr TIERE 49 Common Problems ioo Lo e e e e e dee A n e De i ena 49 10 Technical Specifications wee denas daten ed ag ces ete db ea anes eed gud Fe Yee ead a Feed d 50 Absolute Maximum Ratings for I O Interface sees eee eee eee 50 11 Limited Watrratty ii ties piece pite eee ENAN ee ch etae ed se eee piv epi re adiu 51 Coverage ore ce epe te diete EI pe dete ad ere eee debe E d
26. erminal connection to the Arctic using the following serial communication settings 19200 8 N 1 and NO HW or SW handshaking 5 Enter login and password when Arctic prompts you for them The default password is empty 6 Wait for the Linux prompt and then enter the following command with ip address replaced with the IP address of your choice echo ip address proc config ipaddr 7 You can check that the IP address was set up correctly by entering the following command in the Linux prompt cat proc config ipaddr 8 By repeating step 5 you can set other network settings by replacing the keyword ipaddr with one of the following keywords netmask gatewayip 9 Reboot the Arctic for the settings to take effect ViolaArctic login root Password N J 4NL NN ANN NNO ANN NNN i NNNNL JNNF G Bod hinge T HE NNNNNNL JNNNNNF NUN GARE chet dete s ded de NN NNNNNNNNNNNNNN YON UY Jodi de Eod up deor uA CNN NNNNNNNNNNNN LN _ NNNNNNNNNNNN JNNNNNNNNNNN S y Ss t e m S NNNNNNNNNNNNL NNNNNNNNNNNNN NNNNNNNNNNNNNNNN _NNNN 4NNNNL JNN 4NNN For further information check JNN NNN http www violasystems com NF 4NL JF PN echo 172 16 16 2 gt proc config ipaddr cat proc config ipaddr Li 2 1657 642 Arctic IEC 104 Gateway 16 Viola Systems Ltd User s Manual Setting of the IP Address Using an HTML Browser This is the recommendable way
27. ess length Ej General settings IEC 104 gateway enabled Enables or disables IEC 104 to IEC 101 gateway functionality IEC 104 gateway enabled La NN Arctic IEC 104 Gateway 31 Viola Systems Ltd User s Manual Serial settings The serial settings define the properties of physical serial communication between the Arctic and a IEC 101 slave The selection between RS 232 422 485 is done with physical DIP switches located below the RS2 serial port Speed bps IEC 101 serial communication speed bps Type Serial speed 1200 2400 4800 9600 19200 38400 57600 LONE NNNM Data bits Number of data bits used on IEC 101 serial communication Type Serial data bits Value range 5 6 7 8 po E Parity Parity method used on IEC 101 serial communication D Stop bits Number of stop bits used on IEC 101 serial communication Type Serial data stop bits D NN Arctic IEC 104 Gateway 32 Viola Systems Ltd User s Manual Use HW flow control HW flow control mechanism RTS CTS on IEC 101 serial communication A The HW handshaking is available only on RS 232 mode Arctic IEC 104 Gateway 33 Viola Systems Ltd User s Manual Network settings The Network settings define the general TCP IP networking properties between the Arctic and the IEC 104 master Network protocol Defines the network transmission layer protocol either TCP or UDP used on IEC 104 network communication
28. est interval Defines the IEC 101 link test interval in 0 1 second increments Link test is performed if there is no other activity IEC 101 link test interval Note The link test is performed if there is no other activity during defined interval Arctic IEC 104 Gateway 39 Viola Systems Ltd User s Manual Keep link open Defines that the IEC 101 link is kept always open even when there is no active IEC 104 connection If the functionality is enabled the Arctic sends link test frames and restarts the IEC 101 link if the test fails The events are still not polled before the IEC 104 connection is active IEC 101 keep link open Units N A Value range No Yes Note Some IEC 101 slaves require the link to be continuously open in order to operate Reply header timeout Defines the timeout Arctic waits the reply to start from IEC 101 slave after command or request IEC 101 reply start timeout La NN Reply end timeout Defines the maximum duration of IEC 101 slave response IEC 101 reply end timeout L H Retry limit Defines the number of retries sent to a IEC 101 slave in case of no reply If no reply is still received the Arctic closes the IEC 101 and IEC 104 connections IEC 101 retry limit pee Arctic IEC 104 Gateway 40 Viola Systems Ltd User s Manual Cause of transmission length IEC 101 Defines the length of IEC 101 Cause of transmission ASDU header field in bytes IEC 101 A
29. i Le Leda et DU tK tU b tatu lc 6 eei 8 About this User s Manual syt caede tereti ntc ene Dee een dica nce De dn de eni 8 The Arctic Platform aotem i aia Manteca bae de e tete 9 2 Physical Interfaces nicer tette a aea es eed be deer dual 10 Front Panel Descriptions us ci tren rre heiter a alee ne d eed ede in edad 10 Side Panel Descriptions reei iaa ai a ennemi a a Oea Ta AA 13 Back Panel Description ssscimsur iii anaa a i i ae a 13 Product Information Label oniani ei be poe ee Dese eed iid 14 Firmware Verslorn uicem eiie e Lote tego Dee thai ob olet goce vel Meanie daa and 14 3 Getting Started EET 15 Unpacking Bie oV eic 15 Installation ofthe e iie eth cte ttt eite ipea diet ted 15 Setting of the IP Address Using a Console sssssssseeeeeemenem 16 Setting of the IP Address Using an HTML Browser eee 17 4 Arctic Configurator ool nits 25 nidi techn dele roin ien darna Tiad 18 Logn to Arctic ConfIgUrator edt n Decet ecd ene DE 18 General Usage of the Arctic Configurator esse eem 18 5 Arctic Software Configuration ed qn eee I Red d ne Dep 19 System Menu itd tecta aene eile A hs 19 NetworkiMenu x 1 eem tede nid ten taut diae 19 Firewall Meu aede cse een eodd eed ots atten edad ea eei ciet tenete EL eis 23 Service Menu tente dini ro inet dia ralidirtem tatit coia tus ed ute 23 Application MenU 3 dct ctt E e a Ea edet Asset udi ied 25 Tools Nem 5 i fat rot e
30. ing and you will have to enable it via console if you should need to use it again later SSH Telnet DHCP SSH server is available in Arctic for secure connections Configuration file located at etc sshd config may be edited manually SSH Server Enables or disables the SSH server Telnet server may be used to make terminal connections to the Arctic device shell A more secure way of performing remote management is based on the SSH Telnet server Enables or disables the telnet server DHCP server listens to broadcast DHCP queries and assigns IP address for host from the configured pool If needed Arctic can act as a DHCP server This is suitable for small remote networks that have for example few laptops connected to the Arctic via an Ethernet hub or a switch DHCP Server Enables or disables the DHCP server DHCP Server Settings C Enabled Disabled DHCP Server Mandatory parameters Subnet 10 0 0 0 Netmask 255 255 255 0 Address range to share Low 10 0 0 10 High 10 0 0 20 Optional parameters leave blank if not used Subnet mask 255 255 255 0 Domain name exampledomain com DNS servers 10 0 0 2 10 0 0 3 Default gateway 10 0 0 1 Broadcast address Default lease time Max lease time NTP server Lpr server WINS server Note Configuring the DHCP server in an erroneous way may cause your network to function badly or may prevent functioning altogether Consult your network administrat
31. m amount of IEC 101 packets stored into the packet collector before sending the data to the network Maximum collected packets Type Packet count D H IO extension If the Arctic contains an I O extension board the following settings define how it can be used by the IEC 104 master In order to use an I O extension there must be also a IEC 101 slave connected to the Arctic the IO extension can t be used independently All IO extension information is Single point information without time tag The status of the input pins are sent as spontaneous events in case of general interrogation The output pins can be controlled with the Single command Use IO extension board If the Arctic contains an IO extension board this parameter enables the control of the IO pins with IEC 104 Use IO extension board a NN Common address The IEC 104 common address of the IO extension board IO extension board common address D H Arctic IEC 104 Gateway 44 Viola Systems Ltd User s Manual Number of inputs The number of digital inputs available or used on the IO extension board Number of IO extension digital inputs The number of digital inputs depends the model of IO board used Inputs start address The information object address of the first digital input on the IO extension board IO extension inputs start address IEC 104 information object address Single point information without time tag Note The inform
32. n The surrounding environment affects the behavior of radio signals Therefore if you are using an Arctic with the antenna mounted directly to the antenna connector without an extension cable try to avoid placing the unit in a location where the radio signal might be shadowed by nearby obstacles Note also that large metallic surfaces racks or walls with metallic structures cabling concrete iron may highly degrade the antenna performance In case of metal racks or surfaces it is recommended to use an external antenna with an appropriate cable This allows placing of the Arctic more freely GPRS Antenna The Arctic with GPRS includes a FME connector male type for an external antenna It is possible to use any kind of external 50 Q dual band antenna intended for GSM900 880 960 MHz and GSM1800 also known PCN 1710 1880 MHz frequency bands Connect the antenna directly to the connector provided for the antenna on the back panel of the Arctic unit Typically commercially available antennas are provided with a flexible 50 O cable having a length of 2 3 meters and having a female type FME connector The Arctic IEC 104 Gateway is tested with antennas from Hirschmann Rheinmetall Elektronik GmbH Examples of tested external antennas include the following sticker type and magnetic mount antennas shown below t 250cm E E 13 am U 250 cm MCA 18 90 STRIPE sticker type patch antenna above and MCA 18 90 MH magnetic
33. navigation menu on the top of the screen is used to navigate between the different subsets of settings available Selecting an item from the main menu will display the available items related to this subset in the secondary navigation bar selecting the first of these to be shown in the main content area The secondary navigation bar on the left contains the groups of parameters in this subset Selecting an item from this menu will display the content related to the selected group in the main content area In the bottom of the secondary navigation bar is a group of three buttons which are always visible Commit Reboot and Logout The Commit button is used to save the memory resident data for soft parameters permanently to disk Note that the values for the previous parameters are not saved to disk unless the Commit button is pressed The Reboot button as the name suggests will reboot the Arctic The Logout button will end the current session and return to the login screen Arctic IEC 104 Gateway 18 Viola Systems Ltd User s Manual 5 Arctic Software Configuration System Menu The System menu contains items that are relevant to the Arctic board itself It allows the user to view information about the system or the current executing environment and to set the date and time Information submenu contains general information about the Arctic device Information on this submenu should be provided if possible when contacting Viola System
34. o a local network e g hub or switch a direct Ethernet cable must be used The figure and pin description of the Arctic s RJ45 Ethernet connector is as follows Pin Name Direction Explanation Number 1 Rx IN Data Receive Positive 2 Rx IN Data Receive Negative 3 TXT OUT Data Transmit Positive 4 NC 5 NC 6 Tx OUT Data Transmit Negative 7 NC 8 NC Arctic IEC 104 Gateway 12 Viola Systems Ltd User s Manual UO Connector optional The Arctic is available with 2 different manufacturing option I O connectors The basic configuration consists of 8 digital inputs 2 digital outputs see Chapter 6 Side Panel Description The side panel of the device contains all LEDs which are used to indicate the status of the Arctic The LEDs are numbered from 1 to 10 starting from the rear panel side A detailed description of each LED is listed below LED LED Name LEDs state Description number 1 Battery Error Backup battery status optional 2 Status 3 Power Error Green Power switched ON Not lit No power Red 4 Function Green Blinking Watchdog operation OK 5 Collision Off Normal operation Green Blinking Network collision 6 Activity Steady On Operation voltage connected Green Blinking Packets received from the network 7 red green1 8 red green 2 9 red green 3 10 GPRS Off No GPRS GSM
35. o an Arctic GW application when in server operation mode serial port could be accessed with telnet utility as follows telnet lt Arctic IP Address gt 2404 Tools Menu The Tools menu provides the access to web based tools used for troubleshooting with the Arctic It is possible to execute simple shell commands through the Web console Also GPRS information can be obtained from Modem Info menu Default settings Arctic may be set to factory default settings from the Tools menu This restores factory settings excluding network settings Arctic IEC 104 Gateway 25 Viola Systems Ltd User s Manual 6 I O Interface optional This chapter describes the hardware and related software for interface extensions There are two types of I O boards lO 8 2 8 general purpose digital inputs 2 digital outputs IO 8 1 1 8 general purpose digital inputs 1 digital output and 1 analog input for voltage measurement or monitoring Digital Inputs IO 8 2 and lO 8 1 1 only For general purpose digital I O interfacing the Arctic includes eight digital inputs which all share a common reference pin The inputs are optically isolated and work with AC voltage levels from 5 to 60 V and this range is guaranteed to be interpreted as a logical high state AC voltage levels less than 2 V are interpreted as a logical low state The schematic of one digital input is shown in the figure below INPUT IN COMMON 5 In the figure NPUT refer
36. or for necessary information before setting up the service Arctic IEC 104 Gateway 24 Viola Systems Ltd User s Manual Application Menu Application menu contains the serial device server application With this application serial devices can be connected to the Arctic Gateway and used over the TCP IP network Serial GW Serial gateway can be enabled from this menu When enabled in Server operation mode TCP IP or UDP connections can be made to the Arctic Local Server Port When Serial GW is in Client operation mode Arctic Gateway sends the received serial data via TCP IP to host Remote IP Address or host to remote host Remote Port IEC 104 Serial device is connected to Arctic RS2 serial port The RS2 serial port can be used either as an RS 232 or an RS 485 type port IEC 104 To enable serial gateway functionality on RS1 the console RS1 port the console switch has to be set to 0 VIOL ystems Arctic Configurator System Network Services Applications Tools Serial Gateway Settings Enabled Yes Write syslog ves lt Operating Mode Operating Mode Sevr zl Network Settings Network Protocol TCP lt Local Server Port 2404 Remote IP address or host 0 0 0 0 Remote Port 2404 Socket idle timeout eon Enable TCP keepalive No Keepalive probe time 200 New connection priority Yes v Serial Settings Speed 9600 lt Data Bits ex For example a device connected t
37. ory 32 MB RAM 8 MB Flash ROM Network Interface 10 100 Base T Shielded RJ45 Ethernet IEEE 802 3 1 5 kV isolation transformer Serial Device Interface 2 x Male DB9 connector DTE 15kV ESD and short circuit protection Full serial and modem signals Speed 300 460800 bit s Data bits 7 or 8 Stop bits 1 or 2 Parity None Even Odd Flow control None RTS CTS Console port application port 1 Console RS 232 19200 bit s 8 data bit 1 stop bit no parity Application port 2 Serial port selectable RS 232 or RS 422 485 Power Requirements 6 26 VDC less than 500 mA 1 4 W power consumption Resettable fuse and ESD protected input External 110 230 VAC adapter optional Temperature Range Operating 20 to 55 C without heater 40 to 55 C with heater Storage 30 to 85 C Relative Humidity Operating 5 to 85 RH non condensing Operating System uCLinux embedded multitasking operating system Network Protocols Supported PPP IP ICMP UDP TCP ARP DNS DHCP FTP TFTP HTTP Tunneling VPN SSH VPN client requires Viola M2M Gateway SSHv2 server and client SSHV1 server and client Management WWW SSH Telnet and console FTP TFTP and HTTP software update Routing and Firewall Static routing proxy ARP port forwarding IP masquerading NAT firewall Serial Device Connectivity Device server application Serial GW Simultaneous GPRS
38. ption of this port is as follows Arctic IEC 104 Gateway 11 Viola Systems Ltd User s Manual Pin Name _ Direction Explanation Number 1 DCD IN Data Carrier Detect 2 RXD IN Received Data 3 TXD OUT Transmitted Data 4 DTR OUT Data Terminal Ready Handshake output 5 GND Signal ground 6 DSR IN Data Set Ready Handshake input 7 RTS OUT Ready To Send Handshake output 8 CTS IN Clear To Send Handshake input 9 RI IN Ring Indicator The serial port 2 can be configured either as a half RS 232 or an RS 422 485 DTE Master The pin description of this port is as follows Pin RS 422 Direction Explanation RS 232 Number RS 485 1 NC NC Not connected NC 2 RXD IN Non inverted data input RXD See serial port 1 3 TXD OUT Inverted data output TXD 4 NC NC Not connected NC 5 GND Not connected GND 6 NC NC Not connected NC 7 TXD OUT Non inverted data output RTS See serial port 1 8 RXD IN Inverted data input CTS 9 NC NC Not connected NC Note Make sure that you DO NOT connect RS 422 or RS 485 devices to a port which has been configured to operate as an RS 232 port Ethernet Connector Arctic has an RJ45 connector for 10 100 Mbps Ethernet connection Maximum length of the Ethernet cable is 100m Note The cross connected cable is only for connecting the Arctic to the PC s network interface card When connecting t
39. repair or replacement of the defective product at Viola Systems sole option and expense and Viola Systems may use new or refurbished parts or products to do so If Viola Systems is unable to repair or replace a defective product your alternate exclusive remedy shall be a refund of the original purchase price The above is Viola Systems entire obligation to you under this warranty IN NO EVENT SHALL VIOLA SYSTEMS BE LIABLE FOR INDIRECT INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES INCLUDING LOSS OF DATA USE OR PROFITS EVEN IF VIOLA SYSTEMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES In no event shall Viola Systems liability exceed the original purchase price of the device server Some states or countries do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Obtaining Warranty Service You must notify Viola Systems within the warranty period to receive warranty service During the warranty period Viola Systems will repair or replace at its option any defective products or parts at no additional charge provided that the product is returned shipping prepaid to Viola Systems All replaced parts and products become the property of Viola Systems Before returning any product for repair customers are required to contact the Viola Systems Arctic IEC 104 Gateway 51 Viola Systems Ltd User s Manual 12 Technical Support Contacting T
40. s technical support Time submenu contains time information Arctic has a real time clock with battery backup and time information may be adjusted here Note Updated time data won t be saved permanently until the Commit button is pressed Until then it will be stored only in resident memory Environment submenu contains information about the Arctic device memory usage uptime and inside temperature Password submenu contains password changing The default password is blank When changing the password for the first time the same password has to be written in all three boxes Network Menu Through the Network menu you can access sub items to control the various network interface properties The menu contains items for Ethernet VPN and GPRS interfaces Also Email Proxy and firewall settings are located in this submenu Summary page shows which interfaces are up and also routing information VIOL d f systems Arctic Configurator System Network Firewall Services Applications Tools EE Network Interface Summary Ethernet ethO Internet address 172 16 4 199 Status UP BROADCAST RUNNING MULTICAST Rx packets 379 Tx packets 263 Loopback lo Internet address 127 0 0 1 Status UP LOOPBACK RUNNING Rx packets 0 Tx packets H Running Routes Destination Gateway Genmask Flags Tare 172 0 0 0 255 0 0 0 U eth 127 0 0 0 ka 255 0 0 0 u lo pad Running ARP cache Address HWtype HW address Flags
41. s to one of the eight Digital Input n pins and N COMMON refers to Digital Input Common pin in the I O connector s pin description table shown below Pin 8 1 1 model 8 2 model default 2 Digital inputi jDigialinput 4 jigtainpt3 pjDigialinut3 6 jigtainpt5 JpDigialinput S jigtaliput7 pigtalinput7 9 Digital input8 pDigialinpt8 i i Digital Outputs IO 8 2 and lO 8 1 1 only The digital outputs of the Arctic are optically isolated and can be used for controlling low current external devices The output is a CMOS relay which is protected by a PTC type fuse The output is capable of handling a continuous current of 50 mA maximum at an ambient temperature of 20 C In Arctic IEC 104 Gateway 26 Viola Systems Ltd User s Manual these conditions the output relay ON resistance together with the resistance of the fuse is typically about 50 O which results in a 2 5 V loss across output pins with a full load current of 50 mA The output schematic is shown in the figure below PTC FUSE MF USMDDDS OUT B OR BDY AC OUT_A In the figure OUT_A and OUT_B refer to Digital Output nA and Digital Output nB pins respectively in the I O connector Note Absolute maximum voltage across digital output pins is 30 V Voltage levels above this value may caus
42. s valid Viola software and programs are delivered as is The manufacturer does not grant any kind of warranty including guarantees on suitability and applicability to a certain application Under no circumstance is the manufacturer or the developer of a program responsible for any damage possibly caused by the use of a program The names of the programs as well as all copyrights relating to the programs are the sole property of Viola Systems Any transfer licensing to a third party leasing renting transportation copying editing translating modifying into another programming language or reverse engineering for any intent is forbidden without the written consent of Viola Systems Viola Systems has attempted to verify that the information in this manual is correct with regard to the state of products and software on the publication date of the manual We assume no responsibility for possible errors which may appear in this manual Information in this manual may change without prior notice from Viola Systems Revision History 01 2004 Manual released Version 1 0 06 2004 Minor modifications and HW update Version 1 1 11 2004 HW information added DIP switches console switch Version 1 2 01 2005 Serial Gateway information added and chapter regarding IO modified Version 1 3 10 2005 General text related corrections Chapter 5 Firewall rewritten Version 1 4 Arctic IEC 104 Gateway 3 Viola Systems Ltd User s Manual Declaration
43. se ASDU type replacer D H Original type The original ASDU type searched by ASDU type replacer Applied type The new ASDU type that replaces the original type Packet collector The packet collector can be used to collect many IEC 101 messages events to a single network packet instead of sending every message separately This function is useful for slow packet switched communication network e g Mobitex for speeding up especially the general interrogation response Arctic IEC 104 Gateway 42 Viola Systems Ltd User s Manual Use packet collector Use packet collector Type Boolean Value range No Yes Max bytes Defines the maximum bytes trigger for packet collector Before a new packet is inserted intto the packet collector buffer the amount of bytes is checked If the insertion of the new packet would cause the number of bytes in the packet collector to exceed MAX BYTES the old content is sent to the network before inserting the new one Maximum collected bytes Units Bytes The value should be smaller than the MTU MRU of network used Max time Defines the maximum collect time trigger for packet collector in 0 1 secs increments for packet collector If there has been data on packet collector over MAX TIME the data is sent to network Maximum collected time The value must be smaller than t1 Arctic IEC 104 Gateway 43 Viola Systems Ltd User s Manual Max packets Defines the maximu
44. server port Tunnel server GW Routing mode Remote network IP Remote network mask Key management Local SSH public key 1024 35 140510099333199529524694 Cannot open the SSH known hosts file J ssh known hosts Retrieve SSH server key page for 127 0 0 1 Retrieve Insert SSH server key for 127 0 0 1 Server SSH key entry L2TP VPN Arctic has a L2TP client that can be used with L2TP server VoL ANC Jet Arctic Configurator System Network Firewall Services Applications Tools Use L2TP VPN Interface faui C Enabled Default Route Go Disablod L2TP server IP L2TP server port L2TP server gateway Routing mode Remote network IP Remote network mask L2TP username L2TP password Hello interval secs Arctic IEC 104 Gateway 21 Viola Systems Ltd User s Manual Monitor Monitor is used for GPRS and VPN connection checking If connection to the selected IP address is lost the connection is restarted Monitor uses ICMP echo ping packets to check the connection ICMP Echo sending Selects if the monitor is enabled Interval sec Determines how often the connection is checked by sending ICMP echo packets Reply timeout secs The waiting time for reply packets Retries timeout secs The number of tries before connections are restarted Target IP address The host IP address to which echo packets are sent to Secondary target IP address The secondary host IP address to which ICMP echo
45. ses output N to become active and output N 1 to become inactive Writing value 1 to output N causes output N to become inactive and output N 1 to become active In paired mode only the even 0 2 4 outputs can be addressed IO extension paired outputs pee Forced output function Defines the forced operation of outputs executed regardless of the actual command data E g if the forced function is short pulse and command data requires persistent value short pulse is generated IO extension forced output function a None Short pulse Long pulse Persistent e Send input status cyclic Defines whether the input pin status information is sent cyclically when the IEC 104 connection is active IO extension cyclic input status reporting zai In any case the status of input pins can be requested by polling Arctic IEC 104 Gateway 47 Viola Systems Ltd User s Manual Cyclic interval Defines the time interval of sending input status cyclical message in 0 1 secs increments IO extension cyclic interval pee Send inputs state change event Defines whether the change of an input state causes a sending of an event IO extension state change event Note In any case the status of input pins can be requested also by polling Other settings Write syslog Defines whether the error messages are stored to system log file or not Write system log The system log is available by using
46. ties of the Arctic device by using a user friendly www based interface You only need a computer with an HTML browser and a working connection to the Arctic to be able to use the web configurator With the Arctic Configurator you can set important parameters receive status information and set variables that control which applications and processes run on the Arctic board Login to Arctic Configurator To start using the Arctic Configurator just open the URL in which the Arctic which you want to configure is located On the Viola Arctic main page select the Start Configurator link Arctic Configurator Log in to the system Username root Password Version 1 0 4 6 2004 Viola Systems Ltd First the Arctic Configurator will ask you for the password for the Arctic device root account Enter the correct password in the box provided and press the login button to start the Arctic Configurator Note Default password for root is empty Remember to set the password before connecting the device to a public network General Usage of the Arctic Configurator After a successful login the Arctic Configurator will display the main screen This consists of the main navigation menu on the top the secondary navigation bar on the left and the main screen containing the currently active content and controls When first starting the program the System Information screen will be shown in the main content area The main
47. to set up the network parameters It is an easy to apply solution if the computer used for configuration has been properly configured Follow the procedure listed below 1 Connect to the Arctic using your HTML browser The default IP address of the Arctic is 10 10 10 10 netmask 255 0 0 0 2 From the initial page click Start Configurator and enter login information in the following page Username is root and by default no password is set just leave the field empty 3 Navigate to Network page 1 in the picture and from there to Ethernet subpage left menu 2 4 Enter the IP address and other network settings of your choice and click Apply 3 and then Commit 4 to store the settings 5 Reboot the Arctic for the settings to take effect Ftharnet Settings Override Ethemet configuration Enabled by DHCP amp Disabled Hostname Miolaarctic Domain name none Ethernet IP address 172 16 16 2 Network mask 255 255 0 0 Default gateway 172 16 1 1 212 83 96 242 212 2 DNS servers optional 212 83 95 250 MAC address 00 06 70 01 00 47 Version 1 0 1 2004 viola Systems Ltd Note Arctic default password is empty Remember to set the password before connecting the Arctic device to a public network Arctic IEC 104 Gateway 17 Viola Systems Ltd User s Manual 4 Arctic Configurator Tool The Arctic Configurator is a tool which allows the user to manage the proper
48. traffic Green blinking GPRS traffic Red blinking Back Panel Description The Arctic IEC 104 Gateway has an antenna connector and a slot for a SIM card on the back panel 1 FME connector for an antenna SIM Card slot Note t is recommended NOT to insert or remove the SIM card while the GPRS module is in operation The SIM card contents may become corrupted if the card is removed while the GPRS module is writing data to it Arctic IEC 104 Gateway 13 Viola Systems Ltd User s Manual Product Information Label The product information label on the underside of the Arctic contains the following information 1 Product type 2 Serial number 3 MAC address The Ethernet address MAC address of the unit is printed on the product label see below Each address code starts with the digits 00 06 70 but the remaining six digits are unique for each unit ARGIIC GPRS GATEWAY 2004 06 22 ANH RUE WMA TERUEL LAE I li TT ATN i CE Wels Becher cili goal sim Tiri 308 CRD 12299 22 m PR D 1226 220 vv d own emer com Firmware Version The Arctic firmware version may be checked from the Viola Configurator startup page System Information It is also possible to get the firmware version by issuing command firmware in console VIOL AXC y sti Arctic Configurator System Network Firewall Services Applications Tools Status Login successful System Information Product name Arctic GPRS Gatewa
49. trimental effect on the antenna performance In case of metal racks or surfaces it is recommended to use an external antenna with an appropriately selected cable By following these precautions the Arctic may be installed more freely The aluminum case of the Arctic contains rails for wall mounting Both broad sides contain two rails and the narrow side opposite to the LED panel contains one rail These rails allow a flexible selection of the optimum mounting direction To mount the Arctic on a wall using optionally available mounting tools can be used Arctic IEC 104 Gateway 15 Viola Systems Ltd User s Manual Setting of the IP Address Using a Console Before installation you need to find out the required network settings These include the IP Address Netmask and Gateway Settings used by the Arctic The local network administrator can provide them to you or you can ask for them from your Internet Service Provider Note If possible it is recommended to use an HTML browser to set up network settings as described in the next chapter If using a console please follow the procedure below 1 Before beginning turn off the power from all devices and check that the power switch of the Arctic is in the OFF position 2 Connect a serial cable to the console serial port RS1 and an Ethernet cable to the RJ45 connector 3 Switch the Arctic on by toggling the power switch to ON position 4 After booting the Arctic open a t
50. used only according to the instructions described in this manual Faultless and safe operation of the devices can be guaranteed only if the transport storage operation and handling of the devices is appropriate This also applies to the maintenance of the products To prevent damage both the product and any terminal devices must always be switched OFF before connecting or disconnecting any cables It should be ascertained that different devices used have the same ground potential Before connecting any power cables the output voltage of the power supply should be checked This product is not fault tolerant and is not designed manufactured or intended for use or resale as on line control equipment or as part of such equipment in any hazardous environment requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in which the failure of Viola Systems manufactured hardware or software could lead directly to death personal injury or severe physical or environmental damage Arctic IEC 104 Gateway 5 Viola Systems Ltd User s Manual Contents Copyright and Trademark d aeta adam ins 2 Disclaimen ane REVISIONS eite eee eden etae ir i eae det eaa es 3 Declaration of GOnfOrmlly e e eee o ERR adana TERR NER RR RR Re T RP daina 4 Warranty and Safety Instructions nennen ennemi nnn nnns 5 Contents o enini cR E
51. y Product serial number ARC5272 48 328 01064D HW serial number ARC5272 48 328 01064D HW version Operating system Linux version 2 4 19 uc1 Firmware GPRS Gateway 4 0 1 Processor COLDFIRE m5272 MAC address 00 06 70 01 06 4D RAM memory 31372 kB Flash memory 8MB Arctic IEC 104 Gateway 14 Viola Systems Ltd User s Manual 3 Getting Started Unpacking the Arctic Arctic is delivered in a bulk package containing only the device itself with possible internal options A separate Arctic Accessory Kit ordered separately contains the following items e Power supply and cable e Cross over Ethernet Cable e Null modem cable If any of the items are missing or are damaged please contact Viola Systems Ltd All packaging materials are recyclable Viola Systems urges its customers to follow environmental regulations regarding the disposal of all materials Installation of the Arctic The Arctic can be installed horizontally on a flat surface e g on a desk or a rack When installing Arctic models with wireless connectivity options it should be remembered that high frequency radio waves need to be taken into account The surrounding environment affects the range of radio signals Therefore if you are using an Arctic with antennas directly mounted to the antenna connector try to avoid placing the Arctic where the radio signal might be disturbed shadowed by nearby obstacles Also large metallic surfaces racks may have a highly de

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