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LCD Console CL5800 User Manual
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1. 29 Appendix Safety Instr cti ns icc kee sede ee ae ae een 31 General 2543412 224 Pee re ig tod dt er ash 31 Rack Mounting a eere are cre E ar eas 33 Consignes de s curit 34 G n ral met Mens ake a E LERNEN RE TA ire 34 Montage sur b ti 37 Technical Support 38 International Re en ar ew ur pe nr 38 North America eL xe Reni is 38 SpecificatiOns 3 cede eter ree atre s ns Moy OTR Y pug d 39 Optional Rack Mounting 40 About SPHD Connectors 43 Sun Keyboard Emulation 44 Troubleshooting eise a Le Ere ER e done eu 45 Limited Warranty oooocoooocnroo eh 46 vii CL5800 User Manual About this Manual This User Manual is provided to help you get the most from your CL5800 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the CL5800 KVM Console Its purpose features and benefits are presented and its components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 Operation describes the fundamental con
2. Copyright 2015 ATEN International Co Ltd F W Version 1 3 122 Manual Date 2015 04 24 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CL5800 User Manual Contents EMG Information 25288 a er ee ad ii ROS He ct er oped ete cta ii SJ T 11364 2006 iii User Information km gne e dpe Pe ne iv Online Registration iv Telephone Support iv User Notice Eh eee eoe Fahren iv Package Contents V About this Manual viii OVeVieW 265 sigo do Le gd EE viii CONVENTIONS ss Rom ee Re e dee rmm pae Eigen at Aad ix Product Information ix Chapter 1 Introduction Overview ann viel DET REN UE P 1 Feat res s cust e tue inepta E ede xt ale Ea 2 Requirements 2 3 23 kii dt dre ex Rx au C REI qe Rea 3 IS seen ROME dor TU pa Mes icr qu 3 External Console 3 Cables cu O 3 Operating Systems 4 Components cas rte eU PAIRE ads 5 Front Views ARA A PEU e A eR Een 5 Keyboard Module 6 LGD Module fu eds il a e eee e beet gemi rs 7 Rear V
3. OSD Duration Lets you set the amount of time the OSD displays on the screen If there is no input for the amount of time you choose the OSD display turns off Reset Resets the adjustments on all menus and submenus to their factory default settings Note The Language setting does not return to the factory default but remains at the one that you have set it to 21 CL5800 User Manual Hotkeys Console selection on the CL5800 is accomplished with hotkey combinations as described in the following table Combination Action Ctr Alt Shift P C Enter To select normal mode pc etc Ctrl Alt Shift S U IN Enter To select SUN Ctrl Alt Shift u p g Ir a d e Enter Activates the Firmware Upgrade Mode Note this Hotkey sequence only works when the Firmware Upgrade Recovery Switch see page 24 is in the Normal position Ctrl Alt Shift L Enter Enable Local LCD console Disable Remote external console Ctrl Alt Shift R Enter Enable Remote external console Disable Local LCD console Ctrl Alt Shift L R Enter or Ctrl Alt Shift R L Enter Enable both consoles default Ctrl Alt Shift U M Enter Configures the front USB Port to mouse mode Mouse functionality is immediate upon switching to USB mouse mode Ctrl Alt Shift U P Enter C
4. The LCD console supports most KVM switches If you are unsure whether your switch is supported or not check with your dealer The integrated LCD monitor s maximum resolution is 1280 x 1024 75Hz Make sure that none of the resolution settings of the connected computers exceed the LCD monitor s maximum resolution External Console A VGA SVGA or MultiSync monitor capable of displaying the highest resolution provided by any computer in the installation USB or PS 2 keyboard and mouse Cables For optimum signal integrity and to simplify the layout we strongly recommend that you use high quality custom cable sets available in varying lengths described in the table below which can be purchased from your dealer Type Model Number Length USB KVM Cables 2L 5201U 1 2 m 2L 5202U 1 8 m 2L 5203U 3 m 2L 5205U 5 m PS 2 KVM Cables 2L 5201P 1 2 m 2L 5202P 1 8 m 2L 5702P 1 8 m 2L 5203P 3 m 2L 5206P 6 m CL5800 User Manual Operating Systems Supported operating systems are shown in the table below OS Version Windows NT and higher Linux RedHat 7 1 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher DOS 6 2 and higher Chapter 1 Introduction Components Front View Press the Exit Light p
5. a TE Ne 74 7121 A A NE FL A uw AAA 7 7 x EE ARS ARE e n 22 FIBA uel pg spo AANA ARE AS Bow suu RoHS This product is RoHS compliant CL5800 User Manual SJ T 11364 2006 The following contains information that relates to China ESFERA BEER a TT Ate SRE ZA EM BSER e o O O O O maal o o O RE SE MR AE SD DOM eB cs JT 11363 2006 EAI BE KZ Fe O RTRHAKENRERK BRASA EISE DEZA HR PERRET BAH sJ T 11363 2006 89 BR EE ER o X RIVAS EE ZIP TED UERO MARA HSJIT 11363 2006 85 R E EK o CL5800 User Manual User Information Online Registration Be sure to register your product at our online support center International http eservice aten com Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software describe
6. amp testing files OK gt No device attached to the serial Firmware upgrade failed Device Description IV Check Firmware Version Progress i lt Back Finish Cancel Click Cancel to close the Firmware Upgrade Utility See the next section Firmware Upgrade Recovery for how to proceed 28 Chapter 4 Firmware Upgrade Firmware Upgrade Recovery There are three conditions that call for firmware upgrade recovery When the unit s firmware becomes corrupted for some reason and you are unable to operate it When a firmware upgrade procedure is interrupted When a firmware upgrade procedure fails To perform a firmware upgrade recovery do the following perform a firmware upgrade recovery do the following 1 Un A N mm Power off the switch If it is part of a daisy chain disconnect it from the chain Connect the Firmware Upgrade Cable to its Firmware Upgrade Port Slide the Firmware Upgrade Recovery Switch to the Recover position Power the switch back on and repeat the upgrade procedure After the switch has been successfully upgraded power it off and slide the Firmware Upgrade Recovery Switch back to the Normal position If the switch is part of a daisy chain replace it in the chain Power the switch back on Exiting Firmware Upgrade Mode To exit the Firmware Upgrade Mode do the following 1 2 Slide the Firmw
7. lit canap tapis etc car ses ouvertures de ventilation se trouveraient bloqu es De m me l unit ne doit pas tre plac e dans un meuble ferm moins qu une ventilation adapt e ne soit assur e Ne renversez jamais de liquides de quelque sorte que ce soit sur l unit D branchez l unit de la prise murale avant de la nettoyer N utilisez pas de produits de nettoyage liquide ou sous forme d a rosol Utilisez un chiffon humide pour le nettoyage de l unit L appareil doit tre aliment par le type de source indiqu sur l tiquette Si vous n tes pas s r du type d alimentation disponible consultez votre revendeur ou le fournisseur local d lectricit Afin de ne pas endommager votre installation v rifiez que tous les p riph riques sont correctement mis la terre L unit est quip e d une fiche de terre trois fils Il s agit d une fonction de s curit Si vous ne parvenez pas ins rer la fiche dans la prise murale contactez votre lectricit afin qu il remplace cette derni re qui doit tre obsol te N essayez pas d aller l encontre de l objectif de la fiche de terre Respectez toujours les codes de c blage en vigueur dans votre r gion pays 34 Appendix L quipement doit tre install proximit de la prise murale et le dispositif de d connexion prise de courant femelle doit tre facile d acc s La prise murale doit tre install e proximit de l quipement
8. or by opening a command line and keying in the full path and filename The Firmware Upgrade Utility Welcome screen appears 25 Firmware Upgrade Utility E x Welcome to the Firmware Upgrade Utility Put your device into Firmware Upgrade Mode Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port to your computer or connect via Ethernet Agree to the License Agreement Then Click Next LICENSE AGREEMENT n LICENSE GRANT ATEN Intemational Co Ltd Licensor grants to you a non exclusive non transferable license to access and use FIRMWARE UPGRADE UTILITY the Product during the Term set forth below You may install the Product on a hard disk or other storage device install and use the Product on a file server for use on a network for the purposes of i permanent installation onto hard disks or other storage devices or ii use of the Product over such network and make backup copies of the Product RESTRICTIONS ou agree not to modify adapt translate reverse engineer recompile disassemble or otherwise attempt to discover the source code of the Product or create derivative works based on the Product or remove any proprietary notices or labels on the Product including copyright trademark or patent pending notices You may not sublicense the Product or otherwise allow others to use the Product licensed to you El Agee C Dont gree Cancel Help About lt Back 2 R
9. Slide the LCD module out see Opening the Console page 13 until the packing material is visible Remove the packing material before installing the unit as shown in the diagram below CL5800 User Manual Standard Rack Mounting A standard rack mounting kit can be purchased separately for your CL5800 The kit enables the CL5800 to be mounted in rack with a depth of 52 85 cm N Side Mountng Brackets Note 1 It takes two people to mount the switch one to hold it in place the other to screw it in 2 The standard rack mounting kit does not include screws or cage nuts If you need additional screws or cage nuts contact your rack dealer 3 Optional mounting kits including single person Easy Installation kits are available with a separate purchase See Optional Rack Mounting page 40 in the Appendix for details Chapter 2 Hardware Setup To rack mount the CL5800 do the following 1 While one person positions the CL5800 in the rack and holds it in place the second person loosely screws the front brackets to the rack AA nmm emo IR 2 While the first person still holds the CL5800 in place the second person slides the L brackets into the CL5800 s side mounting brackets from the rear until the bracket flanges contact the rack then screws the L brackets to the rack 3 After the L brackets have been secured tighten the front bracket screws Note Allow at least 5 1 cm o
10. a COM port on your computer to the Firmware Upgrade Port of the CL5800 ES hie M WS zu e 0 EEE CP OH ono olmo CARRERO 23 CL5800 User Manual Firmware Upgrade Mode The CL5800 s firmware upgrade mode can be accessed one of two ways by entering a hotkey sequence see Hotkeys page 22 or by placing the CL5800 in firmware upgrade recovery mode see Firmware Upgrade Recovery page 29 Note In order to activate the Firmware Upgrade Mode using a hotkey sequence the Firmware Upgrade Recovery Switch see page 7 must be set to the Normal position 1 Turn off the power to the CL5800 using the power switch located on the back side of the console 2 Slide the firmware switch to RECOVER see page 7 3 Turn on the power to the CL5800 using the power switch located on the back side of the console When the CL5800 is in Firmware Upgrade Mode the Num Lock Caps Lock and Scroll Lock LEDs will continually flash on and off To exit the Firmware Upgrade Mode see Exiting Firmware Upgrade Mode page 29 24 Chapter 4 Firmware Upgrade Performing the Upgrade Starting the Upgrade 1 With the CL5800 in Firmware Upgrade Mode run the downloaded Firmware Upgrade Package file from your computer either by double clicking the file icon
11. et doit tre facile d acc s Veillez ce que rien ne repose sur le cordon d alimentation ou les c bles Acheminez le cordon d alimentation et les c bles de sorte que personne ne puisse marcher ou tr bucher dessus En cas d utilisation d une rallonge avec cette unit assurez vous que le total des amp rages de tous les produits utilis s sur cette rallonge ne d passe pas l amp rage nominal de cette derni re Assurez vous que le total des amp rages de tous les produits branch s sur la prise murale ne d passe pas 15 amp res Pour contribuer prot ger votre syst me contre les augmentations et diminutions soudaines et transitoires de puissance lectrique utilisez un parasurtenseur un filtre de ligne ou un syst me d alimentation sans coupure UPS Placez les c bles du syst me et les c bles d alimentation avec pr caution veillez ce que rien ne repose sur aucun des c bles Lors du branchement ou du d branchement des blocs d alimentation permettant la connexion chaud veuillez respecter les lignes directrices suivantes Installez le bloc d alimentation avant de brancher le c ble d alimentation celui ci D branchez le c ble d alimentation avant de retirer le bloc d alimentation Si le syst me pr sente plusieurs sources d alimentation d connectez le syst me de l alimentation en d branchant tous les c bles d alimentation des blocs d alimentation N ins rez jamais d objets de quelque sorte q
12. keyboard module on the following page CL5800 User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg Failure to heed the information below can result in damage to the keyboard module RIGHT Rest your hands and arms lightly on the keyboard module as you work WRONG DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module 16 Chapter 3 Operation Closing the Console 1 Pull the release catches located on either side of the keyboard toward you to release the keyboard module then slide the module slightly in Ga 2 Let go of the catches Using the front handle push the keyboard module all the way in CF logonanaag CL5800 User Manual 3 Rotate the LCD module all the way down then pull the rear catches to release the LCD module A LEE Hmmm DEEE Oe Ene SEBEEBBEBEFP 18 Chapter 3 Operation Hot Plugging The CL5800 supports hot plugging components can be removed and added to the console by unplugging their cables from the ports without the need to shut down the CL5800 Powering Off and Restarting I
13. le fabricant Ne marchez sur aucun appareil lors de la maintenance d autres appareils d un b ti Attention Glisser rail LCD KVM mont l quipement ne doit pas tre utilis comme une tag re ou un espace de travail 37 CL5800 User Manual Technical Support International For online technical support including troubleshooting documentation and software updates http eservice aten com For telephone support see Telephone Support page iv North America Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 38 Appendix Specifications Function 19 LCD Computer Connections 1 Console Selection Hotkey External Keyboard 1 x 6 pin Mini DIN Female Purple Console Ports 1 x USB Type A Female Black Connectors Video 1 x HDB 15 Female Blue Mouse 1 x 6
14. switch is used to perform a firmware upgrade recovery See Firmware Upgrade Recovery page 29 for details CL5800 User Manual Rear View 12 4 AC E Em hi No Component Description 1 Power Socket This is a standard 3 prong AC power socket The power cord from an AC source plugs in here 2 Power Switch This is a standard rocker switch that powers the CL5800 on and off 3 External For flexibility and convenience the CL5800 supports an Console Section independent external KVM console The external console s keyboard monitor and mouse cables plug in here 4 KVM Port The cable linking the CL5800 to a computer or switch plugs in Section here Note The shape of this SPHD connector has been specifically modified so that only KVM cables designed to work with this console can plug in see External Console page 3 for details Do NOT attempt to use ordinary 15 pin VGA connector cable to link this port to a computer or switch Chapter 2 Hardware Setup Before you Begin A Important safety information regarding the placement of this device is provided on page 31 Please review it before proceeding Make sure that power to all the devices you will be connecting up has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Packing material has been inserted to protect the CL5800 during shipping
15. ATEN LCD Console CL5800 User Manual www aten com CL5800 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This device complies with Part 15 ofthe FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation pu Statement TA ARS JA 7 7
16. IOW o ke ER NU Eo RD ne he nn OS Eo RE RID 8 Chapter 2 Hardware Setup Before you Begin 9 Standard Rack Mounting 10 Connecting Up lt lt cos ci a emere m oM nd rx 12 Chapter 3 Operation Opening the Console 13 Opening Separately 13 Opening Together 15 Operating Precautions 16 Closing the Console 17 Hot Plugging ea Se ee I 19 Powering Off and Restarting 19 LCD OSD Configuration 20 vi CL5800 User Manual The LGD Buttons at A MEME 20 LCD Adjustment Settings 21 A ech Pate Lee ete en net m omis res 22 Chapter 4 Firmware Upgrade The Firmware Upgrade Utility 23 Before You Begin 23 Firmware Upgrade Mode 24 Performing the Upgrade 25 Starting the Upgrade 25 Upgrade Succeeded 27 Upgrade Rallea 4 4 242 32V ee ee 28 Firmware Upgrade Recovery 29 Exiting Firmware Upgrade Mode
17. a full keyboard and a touch pad in a 1U rack mountable sliding housing with an AC based input power source The CL5800 KVM Console modules serve as the front end sliding console for compatible KVM switches This means users who already have a compatible KVM switch can take advantage of the space saving and efficiency benefits of the sliding console module without having to purchase a KVM switch module The CL5800 s LCD and keyboard touch pad modules slide independently of each other To maximize space in your data center the keyboard touch pad module slides back to hide away when not in use while the thin profile LCD monitor rotates back flush against the rack allowing convenient monitoring of computer activity For added convenience ports for an external PS 2 or USB keyboard and mouse as well as a monitor are provided on the rear panel Setup is fast and easy Simply use the included custom KVM cable set to link the LCD Console s KVM port to the console ports of your KVM switch and you are ready to go Since the CL5800 s firmware is upgradable you can stay current with the latest functionality improvements simply by downloading firmware updates from ATEN s web site as they become available CL5800 User Manual Features Integrated KVM console with a 19 LED backlit LCD monitor in a dual rail housing with top and bottom clearance for smooth operation in a 1U high system rack Standard rack mount kit include
18. are Upgrade Recovery Switch see page 7 to the Normal position Power off and restart the CL5800 according to the instructions given in the Powering Off and Restarting section see page 19 29 CL5800 User Manual This Page Intentionally Left Blank 30 Appendix Safety Instructions General This product is for indoor use only Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of
19. cepts involved in operating the CL5800 Chapter 4 Firmware Upgrade explains how to upgrade the CL5800 s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CL5800 viii CL5800 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key lf keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com CL5800 User Manual This Page Intentionally Left Blank Chapter 1 Introduction Overview The CL5800 is a series of KVM Console modules featuring an integrated 19 LED backlit LCD panel
20. conds performs a system reset Note The button is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 3 Lock LEDs The Num Lock Caps Lock Scroll Lock LEDs are located here 4 Keyboard Standard 105 key keyboard 5 Touch pad Standard mouse touch pad USB Port This USB port is provided for users who prefer to use an external mouse see Hotkeys page 22 It also functions as a USB peripheral port Chapter 1 Introduction LCD Module No Component Description 1 LCD Display To access the LCD monitor slide the LCD module out and flip up the cover See Opening the Console page 13 for details on sliding the LCD module out 2 LCD Controls These buttons control the position and picture settings of the LCD display See LCD OSD Configuration page 20 for details 3 LCD On Off Button Push this button to turn the LCD monitor on and off The button lights when the LCD monitor is off to indicate that only the monitor is off not the KVM switch itself 4 Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s computer to the CL5800 plugs into this RJ 11 connector 5 Firmware Upgrade Switch During normal operation and while performing a firmware upgrade this switch should be in the NORMAL position If a firmware upgrade operation does not complete successfully this
21. d optional Easy Rack Mounting single person installation rack mount kit available requires separate purchase Supports an external console with either PS 2 or USB connectors Dualinterface Supports computers and KVM switches with PS 2 or USB keyboards and mice Additional hot pluggable USB mouse port on front panel also functions as USB peripheral port Internal power supply High video resolution Upto 1280 x 1024 75Hz Supports DDC DDC2 DDC2B DDCemulation of the LCD monitor Video settings of attached computers are automatically adjusted for optimal output to the LCD monitor Standard 105 key keyboard Sun keyboard emulation Dualrail design allows LCD monitor and keyboard touch pad modules to operate independently Compatible with all ATEN KVM Switches and most other KVM switches Adjustable depth to fit within the rack Firmware upgradeable Supports Microsoft Intellimouse 5 keys Supports Logitech and Microsoft wireless mice Console lock enables the console drawer to remain securely locked away in position when not in use DDCemulation video settings of each computer are automatically adjusted for optimal output to the monitor Keyboard language supports English US English UK French German German Swiss Greek Hungarian Italian Japanese Korean Russian Spanish Swedish and Traditional Chinese Chapter 1 Introduction Requirements LCD Console
22. d in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CL5800 User Manual Package Contents The CL5800 package consists of 1 CL5800 LCD Console with Standard Rack Mount Kit 1 Custom KVM Cable 1 Power Cord 1 Firmware Upgrade Cable 1 User Instructions Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the console or to any other devices on the CL5800 installation Changes may have been made to the manual since it was printed Please visit our web site to download the most up to date version of the manual
23. ead and Agree to the License Agreement enable the I Agree radio button Continues on next page 25 CL5800 User Manual Continued from previous page 3 Click Next The Firmware Upgrade Utility main screen appears SE Firmware Upgrade Utility xj If Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List Status Messages gt Loading amp testing files gt Loading amp testing files OK Searching for devices Device Description IV Check Firmware Version Progress Help View Log The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue the upgrade A A 9 The firmware Ver 1 0 071 is not newer than current Firmware Ver 1 0 081 E in device MAIN 001 001 Continue the upgrade Yes No If you didn t enable Check Firmware Version
24. evice into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack 33 CL5800 User Manual Consignes de s curit G n ral Ce produit est destin exclusivement une utilisation l int rieur Veuillez lire la totalit de ces instructions Conservez les afin de pouvoir vous y r f rer ult rieurement Respectez l ensemble des avertissements et instructions inscrits sur l appareil Ne placez jamais l unit sur une surface instable chariot pied table etc Si l unit venait tomber elle serait gravement endommag e N utilisez pas l unit proximit de l eau Ne placez pas l unit proximit de ou sur des radiateurs ou bouches de chaleur Le boitier de l unit est dot de fentes et d ouvertures destin es assurer une ventilation ad quate Pour garantir un fonctionnement fiable et prot ger l unit contre les surchauffes ces ouvertures ne doivent jamais tre bloqu es ou couvertes L unit ne doit jamais tre plac e sur une surface molle
25. ew 5 Operating Precautions 16 Keyboard Module 6 LCD Module 7 P Rear View AC Power 8 Port ID Closing the Console 17 Numbering amp Selection 19 Connecting Up 12 Powering Off 19 Console Closing 17 R Opening Separately 13 Rack Mounting Opening Together 15 Optional 40 Console Selection 22 Standard 10 Restarting 19 F RoHS ii Features 2 Firmware upgrade S cable 23 Safety Instructions Mode 24 General 31 recovery 29 Rack Mounting 33 utility 23 SJ T 11364 2006 iii Specifications 39 H AC Power Models 39 Hot Plugging 19 Sun Keyboard Emulation 44 System Requirements K Cables 3 Keyboard Emulation 44 External Console 3 LCD Console 3 L Operating Systems 4 LCD Adjustment Settings 21 T Buttons 20 Technical Support 38 Telephone support iv 47 CL5800 User Manual Troubleshooting 45 W Warranty 46 U User Notice iv 48
26. f it becomes necessary to Power Off the CL5800 to upgrade the firmware for example simply turn off the power to the unit using the rear panel power switch To restart the CL5800 turn the rear panel power switch back on Port ID Numbering amp Port Selection Port ID numbering and Port Selection follow the method used by the KVM switch connected to the CL5800 Consult your KVM switch s User Manual for details CL5800 User Manual LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display Four buttons are used to perform the configuration as described in the table below Button Function MENU When you have not entered the LCD OSD Menu function pressing this button invokes the Menu function and brings up the Main Menu When you have entered the LCD OSD Menu function and have reached a setting choice with the navigation buttons pressing this button brings up its adjustment screen lA When navigating through the menus this button moves you Right or Up When making an adjustment it increases the value v When navigating through the menus this button moves you Left or Down When making an adjustment it decreases the value EXIT When you have not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their opti
27. he Console page 13 for opening and closing procedures 6 After determining that the CL5800 is lined up and operating correctly finish by fully tightening the front attachment screws inserted in Step 3 About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected 43 CL5800 User Manual Sun Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 m Ctrl 2 O mg Ctrl 3 9 m Ctrl 4 C Ctrl H Help Es Compose zz e Note When using key combinations press and release the first key Ctrl then press and release the activation key 44 Appendix Troubleshooting Symptom Action There are ghost images on the external monitor The distance between the external console and the CL5800 is too great The maximum VGA cable distance should
28. her or independently This allows you to have the LCD display available for viewing while the keyboard touch pad module is conveniently out of the way when not in use Opening Separately 1 Pull the release catches to release the console and pull the top panel a few centimeters toward you Once the console has been released you can let go of the catches 2800000000050 8 Op ona E o TALE QD D DOD EEE DOODDE DO D DD A 2 Pull the top panel all the way out until it clicks into place CL5800 User Manual JUSZZZSZSD 3 Rotate the top panel all the way back to expose the LCD screen 14 Chapter 3 Operation 4 Reach underneath and pull the keyboard module all the way out until it clicks into place Q7 Opening Together Refer to the diagrams in the Opening Separately section as you do the following 1 Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place Note Once the console has been released you can let go of the catch 2 Pull the top panel the rest of the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen Note Refer to the warning regarding placing excessive weight on the
29. ion of any part of the product This warranty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ATEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ATEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ATEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ATEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ATEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose ATEN reserves the right to revise or update its product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 46 Index A OSD configuration 20 AC Power Models Specifications 39 O Online C Registration iv CL5800 Opening the Console 13 Front Vi
30. mum values to be When you have entered the LCD OSD Menu function pressing this button exits the current menu and returns you to the previous menu Use it to leave an adjustment menu when you are satisfied with the adjustment you made When you are at the Main Menu pressing this button exits the LCD OSD 20 Chapter 3 Operation LCD Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below Setting Explanation Brightness Adjusts the background black level of the screen image Contrast Adjusts the foreground white level of the screen image Phase If pixel jitter or horizontal line noise is visible on the display your LCD may have the wrong phase setting Adjust the phase setting to eliminate these problems Clock If vertical banding is visible on the display your LCD may have the wrong clock setting Adjust the clock setting to eliminate vertical banding H Position Positions the display area on the LCD panel horizontally moves the display area left or right V Position Positions the display area on the LCD panel vertically moves the display area up or down Color Temperature Adjusts the color quality of the display You can adjust the warmth value color balance etc The Adjust Color selection has a further submenu that lets you fine tune the RGB values Language Selects the language that the OSD displays its menus in
31. n each side for proper ventilation and at least 12 7 cm at the back for the power cord and cable clearance CL5800 User Manual Connecting Up Refer to the example installation diagram as you perform the following steps 1 Plug the SPHD connector end of a KVM cable either supplied with the unit or purchased separately see External Console page 3 into the LCD Console s KVM port Plug the keyboard monitor and mouse connectors of the KVM cable into their respective ports on the Console Section of a KVM switch If you are installing an external console plug your keyboard monitor and mouse into their respective ports on the Console Section of the LCD Console The ports are color coded and marked with an icon for easy identification Plug the CL5800 s power cord into the LCD Console s power socket and into a power source Power up your KVM installation Turn on the power to LCD Console Installation Diagram 93 eB Chapter 3 Operation Opening the Console The CL5800 s console consists of two modules an LCD display module located under the top cover and a keyboard touch pad module below the LCD module The modules can either slide toget
32. not exceed 20m and in some cases may need to be shorter Replace the VGA cable with one of an appropriately short length Some characters enter from the keyboard do not display correctly The keyboard layout setting for the port does not match the keyboard you are using On your switch change the keyboard layout setting for the port to match the layout of the keyboard you are using can t use the special keys on the Sun external keyboard to control Sun computers Use Sun keyboard emulation keystrokes page 44 to achieve all Sun keyboard functions 45 CL5800 User Manual Limited Warranty ATEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ATEN s support department for repair or replacement of your unit ATEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the product you must ship the product in its original packaging or packaging that gives an equal degree of protection Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence or modificat
33. onfigures the front USB Port to peripheral mode Note 1 Press the keys in sequence one key at a time First Ctrl then Alt then Shift etc 2 Console selections are not saved If the CL5800 is powered off it reverts to the default setting of both consoles enabled when it is powered on again 3 If the KVM switch connected to the CL5800 uses the Ctrl Alt Shift combination to invoke its hotkey mode you won t be able to access any of its hotkey operations because the CL5800 will capture the combination for console selection first 22 Chapter 4 Firmware Upgrade The Firmware Upgrade Utility As new firmware revisions become available for the CL5800 firmware upgrade packages are posted on the ATEN web site The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the CL5800 s firmware Check the web site regularly to find the latest firmware packages and information relating to them Before You Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your CL5800 installation go to ATEN s Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Use the Firmware Upgrade Cable provided with this unit to connect
34. pin Mini DIN Female Green 1 x USB Type A Female Black KVM Ports 1 x SPHD 18 Female Yellow External Mouse 1 x USB Type A Female Black FW Upgrade 1 x RJ 11 Power 1 x 3 prong AC Socket Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker F W Upgrade 1 x Slide LCD Power 1 x Pushbutton LCD Adjustment 4 x Pushbutton LEDs Power 1 Dark Green LCD Power 1 Orange Lock Num 1 Green Caps 1 Green Scroll 1 Green Emulation Keyboard Mouse PS 2 USB Video 1280 x 1024 75Hz DDC2B 1 P Rating 100 240VAC 50 60Hz 1A Power Consumption 120V 22W 230V 24W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH NC Physical Housing Metal li Weight 14 27 kg Dimensions L x W x H 48 00 x 68 04 x 4 40 cm 39 CL5800 User Manual Optional Rack Mounting For convenience and flexibility three optional rack mounting kits are available as shown in the following table Bracket Type Size cm Standard Installation Long 70 0 105 0 Easy Installation Short 57 0 70 0 Easy Installation Long 68 0 105 0 To install the long bracket standard rack mount kit simply replace the short L brackets on the standard rack mount kit with the long ones and mount the CL5800 according to the instructions given for Standard Rack Mounting page 10 While it takes two people to perform a standard installation with an Easy Installation ki
35. power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over Continues on next page 31 CL5800 User Manual Continued from previous page If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device you
36. rself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 32 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a d
37. sont bien fix es sur le b ti qu ils sont tendus au sol et que tout le poids du b ti repose sur le sol Installez les stabilisateurs avant et lat raux sur un m me b ti ou bien les stabilisateurs avant si plusieurs b tis sont r unis avant de travailler sur le b ti Chargez toujours le b ti de bas en haut et chargez l l ment le plus lourd en premier Assurez vous que le b ti est niveau et qu il est stable avant de sortir une unit du b ti Agissez avec pr caution lorsque vous appuyez sur les loquets de lib ration du rail d unit et lorsque vous faites coulisser une unit dans et hors d un b ti vous pourriez vous pincer les doigts dans les rails Une fois qu une unit a t ins r e dans le b ti tendez avec pr caution le rail dans une position de verrouillage puis faites glisser l unit dans le b ti Ne surchargez pas le circuit de l alimentation CA qui alimente le b ti La charge totale du b ti ne doit pas d passer 80 de la capacit du circuit Assurez vous que tous les quipements utilis s sur le b ti y compris les multiprises et autres connecteurs lectriques sont correctement mis la terre Assurez vous que les unit s pr sentes dans le b ti b n ficie d une circulation d air suffisante Assurez vous que la temp rature ambiante de fonctionnement de l environnement du b ti ne d passe pas la temp rature ambiante maximale sp cifi e pour l quipement par
38. t one person can mount the CL5800 To install the Easy Installation kit do the following 1 Remove the standard sliding L brackets not shown and the side mounting brackets from both sides of the CL5800 Phillips head hex Z M4L4 6pcs 40 Appendix 2 Attach the left and right easy installation mounting rails to the inside of the rack The flange that supports the CL5800 will be to the inside Rear Flange Slide Bar N Front Flange Rear Attachment Sliding Bracket LEFT Support RAIL Flange RIGHT RAIL a Screw the front flanges to the rack first b Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack then screw the rear flanges to the rack 41 CL5800 User Manual 3 Slide the CL5800 onto the support flanges Use the screws supplied with this package to loosely attach the front of the CL5800 to the front of the rack only tighten the screws part way Phillips head M4L6 N BES 4 Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the CL5800 then use the screws supplied with this package to attach the bars to the rear of the CL5800 tighten the screws all the way Phillips head 42 Appendix 5 Slide the CL5800 open and closed a couple of times to be sure that it is properly aligned and operating smoothly See Opening t
39. the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar 26 Chapter 4 Firmware Upgrade Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful 25 Firmware Upgrade Utility xi The Firmware upgrade was successful Click Finish to close the utility Device List Status Messages gt Loading amp testing files gt Loading amp testing files OK gt Searching for devices gt Preparing firmware upgrade gt Preparing firmware upgrade OK gt Upgrading device MAIN 001 001 gt Upgrading device MAIN 001 001 OK gt Upgrading device KB 001 002 gt Upgrading device KB 001 002 OK Device Description Device Fw Ver 1 1 101 Upgrade FAw Ver 1 0 071 MID 001 002 Iv Check Firmware Version Progress Help View Log lt Back Click Finish to close the Firmware Upgrade Utility 27 CL5800 User Manual Upgrade Failed If the upgrade failed to complete successfully the Upgrade Failed screen appears Firmware Upgrade Utility B x The Firmware upgrade failed Click Cancel to close the utility then try again Device List Status Messages gt Loading amp testing files gt Loading
40. ue ce soit dans ou travers les fentes du bo tier Ils pourraient entrer en contact avec des points de tension dangereuse ou court circuiter des pi ces entrainant ainsi un risque d incendie ou de choc lectrique N essayez pas de r parer l unit vous m me Confiez toute op ration de r paration du personnel qualifi Si les conditions suivantes se produisent d branchez l unit de la prise murale et amenez la un technicien qualifi pour la faire r parer Lecordon d alimentation ou la fiche ont t endommag s ou raill s Duliquide a t renvers dans l unit 35 CL5800 User Manual L unit a t expos e la pluie ou l eau L unit est tomb e ou le bo tier a t endommag Les performances de l unit sont visiblement alt r es ce qui indique la n cessit d une r paration L unit ne fonctionne pas normalement bien que les instructions d utilisation soient respect es N utilisez que les commandes qui sont abord es dans le mode d emploi Le r glage incorrect d autres commandes peut tre l origine de dommages qui n cessiteront beaucoup de travail pour qu un technicien qualifi puisse r parer l unit Ne connectez pas le connecteur RJ 11 portant la marque Sensor Capteur un r seau de t l communication public 36 Appendix Montage sur b ti Avant de travailler sur le b ti assurez vous que les stabilisateurs
41. ushbutton for two seconds to turn the LED light ON or Off Default On No Component Description 1 Upper Handle Pull to slide the LCD module out push to slide the module in See Opening the Console page 13 for details on sliding the console in and out 2 LCD Module See LCD Module page 7 Keyboard Module See Keyboard Module page 6 4 Lower Handle Pull to slide the keyboard module out See Opening the Console page 13 for more details on sliding the console in and out 5 Power LED Lights blue to indicate that the unit is receiving power 6 LCD Release These catches one on each side release the LCD module Catch so you can slide it away 7 Rack Mounting The rack mounting tabs located at each corner of the unit Tabs secure the chassis to a system rack See Standard Rack Mounting page 10 for details 8 LED Illumination Press the Exit Light pushbutton for two seconds to turn the Light LED light ON or Off Default On CL5800 User Manual Keyboard Module No Component Description 1 Keyboard These catches one on each side release the keyboard Release Catch module so you can slide it away 2 Reset Button Pressing and holding this button while powering on the unit causes the CL5800 to revert to the original factory installed firmware version allowing you to recover from a failed firmware upgrade Pressing and holding this button for more than three se
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