Home
KX-TES824 Model KX-TEM824 Feature Guide
Contents
1. Modification Routing Leading Leading No ARS Outside CO Plan No No 1 Exception 2 Removed No Added No Line Group 5 of Digits 3 1 4 5 07 0 050 All 2 9 0 07 0 050 1 3 07 Not Stored 2 05000 1 4 6 Not Stored 0 Not Stored 2 1 _s Route 1 4 Selection Code 351 354 2 gt Route 1 4 Exception Code 355 358 3 gt ARS Modification Removed Digits 360 4 gt ARS Modification Added Number 361 5 gt ARS CO Line Group 364 In this example Dialled Number Modified Number Description 9 43 425 9477 050 43 425 9477 A long distance call is made using Routing Plan 1 when the Automatic Line Access number is assigned to 9 9 54 123 4567 050 54 123 4567 A long distance call is made using Routing Plan 1 when the Automatic Line Access number is assigned to 9 9 93 425 9477 050 93 425 9477 A long distance call via outside CO line group 1 is made using Routing Plan 2 9 04 123 4567 050 04 123 4567 A long distance call via outside CO line group 1 is made using Routing Plan 2 9 07 81 92 477 1450 050 00 81 92 477 1450 An international call via outside CO line group 1 is made using Routing Plan 3 9 6 123456 6 123456 A mobile telephone call via outside CO line group 2 is made using Routing Plan 4 Authorisation Code amp ltemised Billing Code Table Authorisation Code Route 1 4 Authorisation Code 381 384 An Authorisatio
2. Does the entered account code match a stored account code No ka Is the COS number 1 No y U The call is established The call is established with The call is denied with COS 2 bcg the COS number of the The user hears a reorder tone corresponding extension The COS number ______________y remains the same as that lt of the extension being used 68 Feature Guide 1 8 Toll Restriction TRS Features Conditions This feature functions only for extensions whose Account code mode is set to Verify Toll gt Account Code Mode 605 Class of service COS number is set to 3 through 5 If the extension user does not enter an account code or enters an invalid account code an ordinary TRS check is performed System programming determines whether SMDR 1 20 1 Station Message Detail Recording SMDR logs the 4 digit account code or the 2 digit index of the account code when an extension user makes a call using this feature gt SMDR Account Code 805 It is also possible to override TRS at another extension using the Walking COS feature 1 8 4 Walking COS Feature Guide References 1 5 2 3 Account Code Entry Feature Guide 69 1 8 Toll Restriction TRS Features 1 8 3 Extension Lock 70 Description Extension users can lock their telephones to prevent unauthorised use This is useful for situations when ext
3. 6 5 times FWD DND e To toggle between Alphabet mode and Numeral mode or between Alphabet mode Cyrillic alphabet mode assignable only in Extension Name in Cyrillic 616 and Numeral mode press SELECT s TO move the cursor right press gt e To delete all characters press CLEAR To delete a character press bal Feature Guide 191 3 3 PT Programming List of Abbreviations A AA Automated Attendant APT Analogue Proprietary Telephone ARS Automatic Route Selection B BGM gt Background Music BV Built in Voice Message C CO Outside CO Line COS Class of Service CPC Calling Party Control D DIL Direct In Line DISA Direct Inward System Access DND Do Not Disturb DRD Distinctive Ring Detection DSS Direct Station Selection DTMF Dual Tone Multi Frequency E EFA External Feature Access G GRP Group l IRNA Intercept Routing No Answer L LCS gt Live Call Screening O OGM Outgoing Message P PT gt Proprietary Telephone S SLT gt Single Line Telephone SMDR Station Message Detail Recording SMS Short Message Service T TRS gt Toll Restriction TAM Telephone Answering Machine U UCD Uniform Call Distribution V VM Voice Mail 192 Feature Guide 3 3 PT Programming 3 3 2 Programming Procedures means default value throughout these programming instructions means to select All throug
4. 10 BV Recording Time EE VE 211 Common Personal BV OGM Recording Time DD 212 Carrier Exception Code 200 212 TRS System Speed Dialling Class 201 seene 212 TRS COS 2 5 Denied Code DO2 2081 A 212 TRS Exception Code 306 rniressa cel ine ioe i anes 213 Emergency Number S09 sec ccie2c ceed teas cc cca aonni aienea apaa aiea aa aaaea AE Aa A Ear a iaaa 213 Account ee CHEN LEE 213 Automatic Pause Insertion Code Di 214 TRS Extension Lock Class 1212 214 ARS Selection SOO KEE 214 Route 1 4 Selection Code 1251 2354 214 Route 1 4 Exception Code 355 358 ricina a al eels ected eine ENG 215 st Carrier Selection Code 259 215 ARS Modification Removed Digits Dot 215 ARS Modification Added Number Di 216 ARS Dial Topert eneen Eeer geet eiert ed 216 ARS Inter digit Time 2062 216 ARS CO Line Group DAT 216 Route 1 4 Authorisation Code 881 384 oo asses 217 Route 1 4 Itemised Billing Dap 20991 217 Itemised Billing Code 2009 217 Authorisation and Itemised Billing Code Order 290 218 CO Line Connection 400 EE 218 DialMode 40 EE 218 Pulse Speed Tase hai eke E E a Re 219 Host PBX Access Code HCT EE 219 GO Line Group Number 404 EE 219 Flexible Outward Dialling Day Night LUNCH I Op A0 71 220 Flexible Ringing Day Night LUNCHh JIA08 4101 220 Delayed Ringing Day Night LUNCH 411 413 oo sees eee 221 CO Line Mode Day Night LUNCh 74 A1 221 Pause Wime 407 EE 223 F
5. gt Call Transfer to CO Line 606 Single line telephone SLT users cannot transfer calls to an outside party Transfer Recall for Call Transfer without Announcement If the transfer destination extension does not answer within a preprogrammed time period Transfer Recall Time 201 the call will return to the extension that transferred the call If there is no answer for 30 minutes after Transfer Recall starts the call will be disconnected One touch Transfer Direct Station Selection DSS Console users and proprietary telephone PT users can hold an outside CO line call and quickly transfer it to an extension by pressing the DSS button directly gt One touch Transfer Using a DSS Button 005 A flexible CO DSS MESSAGE button can also be customised as a DSS button Music if available is sent to the held outside party while the call is being transferred gt 1 12 4 Music on Hold An internal audio source external audio source or tone can be selected as the Music on Hold through system programming gt Music on Hold 111 Outside CO Line Call Duration If an outside CO line call is transferred to an outside party the call duration will be restricted by a system timer gt CO to CO Line Call Duration 205 Both parties will hear a warning tone 15 seconds before the timer expires gt 1 10 8 Outside CO Line Call Limitation The extension that transferred the call will also hear a ring tone or an
6. gt Redialling after Pulse to Tone Conversion 119 User Manual References 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion 44 Feature Guide 1 5 Making Call Features 1 5 2 5 Reverse Circuit Description The PBX can detect the reverse signal sent from the telephone company when an extension user tries to make an outside CO line call This detects the start the called party goes off hook and end the called party goes on hook of an outgoing outside CO line call The duration of the call can be verified with SMDR using this feature 1 20 1 Station Message Detail Recording SMDR This feature is also known as Polarity Reverse Detection Conditions e H Reverse Signal Detection is enabled for an outside CO line gt Polarity Reverse Detection 424 the PBX will automatically start the timer Call Duration Counter Start 204 immediately after the outside party answers the call Feature Guide 45 1 5 Making Call Features 1 5 2 6 Pause Insertion Description A dialling pause of a preprogrammed length can be inserted manually or automatically when dialling Manual Pause Insertion A pause can be manually inserted by pressing the PAUSE button Automatic Pause Insertion A pause will be automatically inserted after the user dials any one of the following numbers a Outside CO Line Access number b Automatic Pause Insertion code c Host PBX Access code 1 5 2 7 Host P
7. ANNNNNNNNW Feature Guide 269 Index Terminated Hunting 23 Time Service 164 Time Service Start Time 007 196 Time Service Switching Mode 006 196 Timed Reminder 156 Toll Restriction TRS 64 Toll Restriction TRS Features 64 Toll Restriction TRS Override by Account Code 68 Tones Ring Tones 260 Transfer Recall 88 Transfer Recall Time 201 209 Transferring Features 88 TRS Check after Answering 966 255 TRS Check for and 125 205 TRS Check Time after Answering 967 255 TRS for System Speed Dialling 65 TRS gt Toll Restriction TRS Features 64 TRS COS Day Night Lunch 601 603 236 TRS COS 2 5 Denied Code 302 305 212 TRS Exception Code 306 213 TRS Extension Lock Class 312 214 TRS System Speed Dialling Class 301 212 U UCD Busy Mode 523 234 UCD Busy Waiting Time 521 233 UCD Group 520 233 UCD Intercept Mode 524 234 UCD OGM Message Interval Time 522 234 UCD Ring Time after Intercept 526 234 UCD Ring Time before Intercept 525 234 UCD Waiting Message 527 235 Unattended Conference 97 Unattended Conference Recall 97 Uniform Call Distribution UCD 25 User Manual References 2 V VM 1 APT Port 130 206 VM 2 APT Por 131 206 VM gt Voice Mail Features 140 Voice Mail APT Integration 140 Voice Mail Features 140 Voice Mail Inband DTMF Integration 146 W Walking COS 71 Warning Tone Outside CO Line Call Limitation 262 270 Feature Guide
8. Conference 5 party 22 22 phone no CONF 4 times CONF Data Line Security set cancel 730 1 0 0 Directed Call Pickup 4 41 extn no Do Not Disturb DND set cancel 71 4 0 0 Doorphone Call Door Open 31 55 31 55 1 4 Executive Busy Override Deny set cancel 733 0 1 0 Extension Lock set cancel 77 0000 9999 2 times one time 0 Extension Number 100 199 100 499 10 49 External Feature Access EFA for an SLT 6 Extension Feature Clear 79 0 FWD Follow Me set cancel 71 5 8 extn no 0 FWD to BV set cancel 71 1 or 2 7251 0 0 Feature Guide 2 3 System Data Control Numbering Feature Additional Number Plan 1 Plan 2 Plan 3 FWD to Outside CO Line set cancel 71 3 outside CO line access no outside phone no 0 0 FWD to Voice Processing System VPS 71 1 or 2 extn nol set cancel 0 0 Group Call Pickup 40 40 Hot Line for an SLT programme 74 2 phone no Hot Line for an SLT set cancel 74 1 0 0 Incoming Call Log in the Personal Area 70 CLEAR ALL Incoming Call Log in the Common Area 70 CLEAR ALL Last Number Redial for an SLT or 80 or 80 Live Call Screening LCS Password set 77 000 999 2 times cancel one time Log in Log out 736 0 1 0 Logging of Caller ID
9. Description A proprietary telephone PT user can talk to another party without lifting the handset Pressing specific buttons automatically activates hands free mode Conditions e PTs with the MONITOR Button PTs with the MONITOR button can dial in hands free mode but cannot have hands free conversations e Hands free mode is cancelled if an extension user does not start dialling within 10 seconds e This feature can be used by pressing the following buttons when the indicator of the SP PHONE MONITOR button is off SP PHONE button MONITOR button INTERCOM button CO button User Manual References 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation 78 Feature Guide 1 10 Conversation Features 1 10 2 Room Monitor Description An extension user can monitor a room or a door through another proprietary telephone PT or a doorphone without the destination party knowing Conditions e To monitor using this feature an extension must have a PT with an AUTO ANS MUTE button or a single line telephone SLT with a MUTE button To be monitored using this feature an extension must have a PT with an AUTO ANS MUTE button e System programming determines the extensions that can be monitored using this feature gt Room Monitor 612 e Adoorphone access tone will be sent to a monitored doorphone before monitoring starts gt 1 15 1 Doorphone Call If an extension user wants to
10. TT wer T crore Lee Intercept Disconnect Feature amp Programming References 1 2 2 Uniform Call Distribution UCD UCD Ring Time before Intercept 525 5 2 5 wer T crore Lee 10 20 30 d n 120 s Feature amp Programming References 1 2 2 Uniform Call Distribution UCD UCD Intercept Mode 524 UCD Ring Time after Intercept 526 STS wer ee crore Lee 10 20 30 Anean 20 s 234 Feature Guide 3 3 PT Programming Feature amp Programming References 1 2 2 Uniform Call Distribution UCD UCD Intercept Mode 524 UCD Waiting Message 527 DAQ Cex CIN Gow Li Not Lee Feature amp Programming References 1 2 2 Uniform Call Distribution UCD 1 15 5 Outgoing Message OGM for DISA UCD DISA Security Code Digits 530 HWA ol sl ed Loe 10 digits Note When this setting is changed DISA security codes that have already been assigned in DISA Security Code 512 will be cleared Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Ringback Tone 531 S Syl er eee toe oe Ringback Tone Hold Music Feature amp Programming References 1 15 6 Direct Inward System Access DISA 3 level AA Assignment 540 549 Go to another third AA number i NEXT NEXT or PREV Go to next or prev 1 third AA number res third i 5 LX next NEXT res SELECT 01 24 i STORE 40 49 9 0 AS AA Skip 3 level
11. User Manual References 1 2 6 Using Your Calling Privileges at Another Extension Walking COS Feature Guide 161 2 2 System Configuration Software 2 2 2 Group 162 Description This PBX supports various types of groups 1 Outside CO Line Group Outside CO lines can be grouped into 8 outside CO line groups based on properties such as carrier or outside CO line type CO Line Group Number 404 Each outside CO line can belong to only one outside CO line group Extension Group Extensions can be grouped into 8 extension groups gt Extension Group 600 Each extension group can have the following attribute set a Call Pickup Group b Paging Group c Idle Extension Hunting Group d Uniform Call Distribution UCD Group e Direct Inward System Access DISA Ring Group Every extension must belong to one extension group and cannot belong to more than one extension group Assignable Extensions Proprietary telephones PTs single line telephones SLTs Example 2 1 2 2 2 3 2 4 IS Extn 101 Extn 102 P d G Extn 103 Extn 104 Ai jel G Call Pickup Group Using the Call Pickup feature extensions can answer any calls within the call pickup group to which they belong Paging Group Using the Paging feature extensions can make a page to any paging group or answer a page made to any group Idle Extension Hunting Group If a called extension is busy
12. s Caller ID Modification for Local Calls 902 3 gt Caller ID Modification for Long distance Calls 903 Feature Guide 1 16 Caller ID Features lt Modification Flowchart gt An outside CO line call containing Caller ID information is received Is the caller s area code stored in the Caller ID Modification Table Modifies the number according to the Modifies the number according to the method programmed in the corresponding method programmed in the Long distance Local Call field Call field Example Example Removed number of digits 3 Removed number of digits 0 Added number blank Added number 1 Example Example Received number 201 555 1234 Received number 313 555 1234 E E Ae Modified number 555 1234 Modified number 1 313 555 1234 Modification is complete Modification is complete Modified number is logged Modified number is logged 4 Displaying the Caller s Name When a call containing Caller ID information is received the PBX will search for the caller s name in the following order then show that name on the display 1 The System Speed Dialling Table 2 The Caller ID information received from the telephone company If a caller s name is not stored in the PBX or sent from the telephone company it will not be displayed Conditions General e Hardware Requirement An optional Caller ID card Caller ID Display on SLT e C
13. 01 23 4567 Extn 101 Extn 102 line 1 Telephone No Dials 9 0 01 23 4567 Dials ke 01 Automatic Line Telephone No Automatic Line Access No Access No Host PBX Extn No Access Code of the Host PBX Note In this example 0 should be assigned as the Host PBX Access code for outside CO line 1 of this PBX For New Zealand the Automatic Line Access number may be either 1 or 9 Feature Guide 47 1 5 Making Call Features Conditions e Access to the host PBX during a conversation is also possible gt 1 10 7 External Feature Access EFA e TRS TRS checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX 1 8 1 Toll Restriction TRS e SMDR The Host PBX Access code can be logged by SMDR along with the dialled number when accessing the telephone company through the host PBX 1 20 1 Station Message Detail Recording SMDR 48 Feature Guide 1 5 Making Call Features 1 5 3 Seizing a Line Features 1 5 3 1 Seizing a Line Features OVERVIEW Description A proprietary telephone PT user can select the line that is seized in order to make a call using one of the following features Feature Description Details in Line Preference Outgoing A user can select the line to be seized when going off 1 5 3 2 Line hook Preference Outgoing Outside CO Line Access A user c
14. 59 Max 10 digits 0 9 X P F To continue Note This programme is available only when Plan 2 or Plan 3 is selected in Extension Number 009 Feature amp Programming References 1 6 1 6 Quick Dialling 2 3 4 Feature Numbering Feature Guide 3 3 PT Programming KX T7710 One touch Dialling 013 L To continue 0 4 3 Lee rome G Max 24 digits 0 9 X P F To continue Notes e Any feature number can be stored in a One touch button However the feature numbers for Personal Speed Dialling System Speed Dialling and Quick Dialling do not function e This feature is not available when the KX T7710 is connected in parallel with a PT Feature amp Programming References 1 6 1 3 KX T7710 One touch Dialling Hunting Group Set 100 weer lar Prev PREV lt EE To continue Ger SIE Enable Disable To continue aie Feature amp Programming References 1 2 1 Idle Extension Hunting Extension Group 600 Hunting Type 101 T continue Ee rene Lo EA Terminate Circular To continue Note This programme is available when the extension group is enabled in Hunting Group Set 100 Feature Guide 199 3 3 PT Programming Feature amp Programming References 1 2 1 Idle Extension Hunting DTMF Integration Port 1 R lt a continue gog e seiect el o 07 08 15 16 X Gs Disable To continue Feature a
15. Description There are 2 types of Redial described below Type Description Last Number Redial Every extension automatically saves the last external telephone number dialled allowing the same number to be easily redialled Saved Number Redial A proprietary telephone PT user can save a telephone number while in a conversation with an outside party or while hearing a busy tone and then easily redial the number later The saved number is kept until a new number is stored Automatic Redial If Last Number Redial or Saved Number Redial is performed in hands free mode and the called party is busy the number will be automatically redialled a preprogrammed number of times gt Automatic Redial Repeat Count 113 at a preprogrammed interval gt Automatic Redial Interval 114 This feature is only available on PT models that have an SP PHONE or MONITOR button Conditions General e Upto 64 digits plus the Outside CO Line Access number can be stored and redialled for each Redial type e Automatic Redial is cancelled if any other number is dialled or if an incoming call is answered e Headset users cannot use the Automatic Redial feature Last Number Redial e The stored telephone number is replaced whenever a new number is dialled Saved Number Redial e Save Button A flexible CO button can be customised as a Save button Feature Guide References 1 18 2 Flexible Buttons User Manual Referen
16. If one party in a conversation goes on hook the call between both parties will be disconnected A reorder tone is sent to the off hook party before the call is disconnected No operation is necessary e When an extension user seizes an outside CO line and then transfers the call to another extension user who can use this feature the Extension to Outside CO Line Call Duration timer starts after the transferred call is answered by the outside party e The Outside to Outside CO to CO Line Call Duration feature applies to the following calls Calls forwarded by the FWD to Outside CO Line feature 1 3 1 2 Call Forwarding FWD Calls transferred by the Call Transfer to Outside CO Line feature gt 1 11 1 Call Transfer Calls using the DISA feature 1 15 6 Direct Inward System Access DISA Calls using the Unattended Conference feature gt 1 13 1 2 Conference Feature Guide 85 1 10 Conversation Features 1 10 9 Parallelled Telephone 86 Description Any proprietary telephone PT can be connected in parallel with a single line device such as a single line telephone SLT fax machine or modem When parallel mode is used the 2 telephones function as follows Both share one extension number Either telephone or device can make or answer calls Conditions System programming determines the SLTs that can be connected in parallel with a PT Parallelled Telephone 610 When the SLT is
17. The proprietary telephone PT user can play the message back simply by pressing the MESSAGE button used for mailbox access When the button is pressed the PBX calls the voice mail extension then sends DTMF signals to the VPS to indicate the extension s mailbox number A single line telephone SLT user hears a special dial tone dial tone 3 when going off hook if there are any messages in his or her mailbox and can play the message back by entering the Message Waiting Answer feature number Conditions A VPS can be assigned as the destination for the following features Feature Guide 147 1 19 Voice Mail Features FWD AIll Calls FWD Busy No Answer DISA Intercept Routing No Answer IRNA 1 1 1 2 Intercept Routing 1 15 6 Direct Inward System Access DISA For these features the caller does not need to know the mailbox number of the called extension because the code is automatically transmitted to the VPS e In order to achieve proper recording quality Data Line Security should be turned on for the VPS gt 1 10 5 Data Line Security e Each extension s mailbox number is the same as its extension number e If TA series cannot be selected with the PBX type setup menu of the KX TVP series VPS select KX T1232 Follow the steps for the KX T1232 User Manual References 1 8 3 If a Voice Processing System is Connected 148 Feature Guide 1 20 Administrative Information Output Featu
18. eee 204 Bell Frequency lh KEE 204 Automate Line Access NE MEET 204 Automatic Rotation for CO Line Access 1221 sese 204 Break Ratio BEEN 205 TRS Check for and AARTE 205 DSS Off hook Mode T 26 205 Pickup GROUP M2 WE 205 Ringback Tone Pattern 128 iiine dt cnadhuesesnpecddecnsepesdecuasdtesargdqgenslecyaqacevevdetansetens 205 VM TAPT Port 130 EE 206 MM2 AP ele ET E 206 SET Ring Silence Ratio 142 irihia ies beth aot ane eee ae A ek ane eerie 206 SLT Ring Bell on Time D A3 207 SMS Centre Number for Receiving 145 asses 207 SMS Routing Table CO ndo sese eee eee 207 SMS Routing Table Extension TA 208 SLT Caller ID Signalling Type DO 208 SLT Caller ID Line Access Number DI 208 Automatic Time Adjustment Il 208 Incoming Reverse KEE 208 Hold Recall Time 200 E 209 Transfer Ee RRC AE 209 Call Forwarding Start Time 202 eege are Lee moe aed nA eileen 209 Hot Line Waiting Uu CHE EE 209 Call Duration Counter Start 2041 neee 209 CO to CO Line Call Duration 205 PT 210 Dialling Start Time 206 cisien sanin ani a Ae ieee 210 Hookswitch Flash Timing Range 207 see eee eee eee eee 210 Inter digit Time EE 210 DTME Tite 5 L 51 TTT 211 No Dial Disconnection 201 ees dssgazr toss potra 7 ea sie enueepasceeeedaedaubeccte e cuhest beaded ccsviera sdanenagdcvnesseeedeeaencveton 211 Extension to CO Line Call Duration Di 211 Bell off Detection SI tee aa E EAA E EELER EAR 211 Feature Guide 9
19. parameter 4 2 0 Timed Reminder confirm 76 3 Time Service set cancel 78 1 3 0 Walking COS 7 extn password the user s extn no 0 21st Incoming Call Logged in the Personal 737 0 1 Area disregard the newest call overwrite the oldest call 301st Incoming Call Logged in the Common 737 2 3 Area disregard the newest call overwrite the oldest call T For New Zealand 1 or 9 2 For United Kingdom New Zealand Plan 1 36 56 Plan 2 Plan 3 36 56 3 For United Kingdom New Zealand Plan 1 200 299 for New Zealand Plan 2 200 499 Plan 3 20 49 3 hh hour 01 12 mm minute 00 59 AM PM 0 1 one time daily 1 2 Feature Numbering available while a busy DND or ringback tone is heard Features that are available while a busy DND or ringback tone is heard have fixed numbers as shown in the following table Feature Numbering Table available while a busy DND or ringback tone is heard Feature Numbering Automatic Callback Busy 6 Busy Station Signalling BSS DND Override 2 Executive Busy Override 3 Feature Guide 2 3 System Data Control 3 Feature Numbering available while dialling or talking Features that are available while dialling or talking have fixed numbers as shown in the following table Feature Numbering Table available while dialling or talking Feature Numbering Alte
20. 620 242 LED Indication 137 Line Preference Override 50 Line Preference Incoming 36 Line Preference Outgoing 50 Live Call Screening LCS 143 Lockout 85 Log in Log out 29 M Making Call Features 39 Memory Dialling Features 53 Memory Dialling Features OVERVIEW 53 Message Features 126 Message Waiting 126 Message Waiting for Another Extension 618 241 Message Waiting for Another Extension Lock 126 Microphone Mute 80 Music on Hold 94 Music on Hold 111 202 N No Dial Disconnection 211 211 No Line Preference 36 50 O OGM Mute Time 519 233 One touch Dialling 55 One touch Transfer 88 One touch Transfer Using a DSS Button 005 195 Operator Assignment 008 196 Operator Call 168 Index Operator Manager Features 167 Optional Device Features 100 Outgoing Message OGM for DISA UCD 105 Outside CO Line Access 51 Outside CO Line Call Features 41 Outside CO Line Call Features OVERVIEW 41 Outside CO Line Call Limitation 85 Outside CO Line Group Access 51 Outside CO Line Ringing Selection 18 Outside to Outside CO to CO Line Call Duration 85 P Paging 99 Paging Deny 99 Paging Features 99 Paging All Extensions 99 Paging All Extensions amp External 99 Paging External 99 Paging Group 99 Parallelled Telephone 86 Parallelled Telephone 610 239 Password Security 186 Pause Insertion 46 Pause Time 417 223 PC Programming 169 187 PersonalBVOGM 114
21. CO line call or after an outgoing outside CO line call is placed on hold Feature amp Programming References 1 10 10 Calling Party Control CPC Signal Detection Disconnect Time 422 Des sa E e no 8 Refer to the note SELECT To continue 224 Feature Guide 3 3 PT Programming e The disconnect signal lengths that can be selected depend on your country area as follows For United Kingdom 0 5 s 2 0 s 4 0 s For South Africa 0 8 s 1 5 s 4 0 s For Others 0 5 s 1 5 s 4 0 s e The time you select must be longer than the requirements of your telephone company or host PBX Feature amp Programming References 1 10 6 Flash Recall CO Line Ring Tone Pattern Kee 200A mS aa E BIN Single Double Triple Ta continue sel Note It is recommended that you set a different ring tone pattern from the ring tone patterns specified in Extension Ring Tone Pattern 115 and Doorphone Ring Tone Pattern 706 Feature amp Programming References 1 1 3 3 Ring Tone Pattern Selection Polarity Reverse Detection a T To continue wW ber mammal vol oe 8 X Enable Disable To continue sl Feature amp Programming References 1 5 2 5 Reverse Circuit Feature Guide 225 3 3 PT Programming 226 Collect Call Block 425 a p To continue WE Ler Lens store os DIS Enable Disable To continue Note This programme enables the PBX to automatically
22. Do Not Disturb DND is 714 714 and 714 are both available for Plan 2 and Plan 3 To make them easier to remember it may be helpful to replace the new feature numbers for Plan 2 and Plan 3 with the code numbers 50 through 59 through system programming Second Feature Numbering Plan 012 Feature Guide 175 2 3 System Data Control 176 Feature Numbering Table available while a dial tone is heard Numbering Feature Additional Number Plan 1 Plan 2 Plan 3 Absent Message set cancel 75 1 6 parameter 0 0 Account Code Entry for an SLT 49 or AN AA account code outside phone no Automatic Line Access Local Access 9 0 outside phone no Built in Voice Message BV record play 725 1 extn no 2 0 erase 0 Call Forwarding FWD AIl Calls Busy No 71 1 or 2 extn nol Answer set cancel 0 0 Call Hold Hold Mode 2 or 3 for an SLT 20 20 Call Hold Retrieve for outside CO line calls 53 5 59 5 outside CO line no intercom calls 1 8 extn no Call Park Call Park Retrieve 2 22 52 22 56 0 9 Call Pickup Deny set cancel 72 1 0 0 Call Waiting for intercom calls doorphone 732 1 0 0 calls set cancel Call Waiting for outside CO line calls set 731 1 0 0 cancel Common BV Outgoing Message OGM 722 01 24 1 2 0 0 record play erase
23. Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR 248 Feature Guide 3 3 PT Programming SMDR Parameter 801 lt Select the page TD aon OOO ber Sa oe 4 99 lines lt Select the skip perforation gt NEXT Gude SEEI store STORE store eno 0 95 lines Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR Incoming Outgoing Call Selection for Printing 802 lt Select an SS SS a an St Sg 8 0 2 Iwer NEXT SELECT STORE NEXT SELECT STORE store eno On Off Toll On Off Note Outgoing Call On Print all calls Off No printing Toll Print toll calls only Incoming Call On Print all calls Off No printing Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR TRS COS 2 5 Denied Code 802 305 Secret Number SMDR Print Suppression 803 OT E wed sl oe No Printing Printing Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR System Speed Dialling Number 001 System Data Dump 804 lt To select All parameters System parameter Speed dial and or Stop output gt HOA er med el ze All para Bs para Speed dial Stop output 0 continue Feature Guide 249 3 3 PT Programming 250 lt To select the CO outside line parameter gt HOA nar exe ne Ge oe CO para 8 X d To continue lt To select the Extension
24. No Yes Are 7 digits other than Host PBX Access codes Carrier Exception odes and First Carrier Access code dialled No Yes d The dialled number is sent to the telephone company Goes d G 4 r Digits are removed from the dialled number as required l D Digits are added to the dialled number as required 1 The corresponding Routing Plan Table is selected Feature Guide 73 1 9 Automatic Route Selection ARS Features 74 Programming Procedures 1 ARS Mode ARS Selection 12501 Turn on ARS for each outside CO line First Carrier Access Code Enter the carrier s access code such as the Host PBX Access code gt Host PBX Access Code 403 Carrier Exception code Carrier Exception Code 120011 or First Carrier Access code 1st Carrier Selection Code 359 For example if the dialled number is 000 93 425 9477 and the First Carrier Access code is assigned as 000 the modified number is 93 425 9477 Consult your carrier for more information Routing Plan Table Leading Number 2 Route 1 4 Selection Code 351 354 Store the leading numbers of telephone numbers that should be routed by ARS Leading Number Exception s gt Route 1 4 Exception Code 355 358 Store the telephone numbers that will bypass ARS here Note that the Outside CO Line Access number is always ignored by ARS and does n
25. amp Programming References 1 15 7 Built in Voice Message BV BV Access Code through CO Line 625 eee air es To continue voice message access code STORE 4 10 digits s 0 9 To continue e A voice message access code should be different from the corresponding extension number If the voice message access code is the same as an extension number dialling that number will access the extension not the voice message area s A code that starts with a number already assigned as another code cannot be used For example if you assign the codes 1234 and 12345 12345 cannot be selected since 1234 will be recognised first Feature amp Programming References 1 15 7 Built in Voice Message BV BGM Control for APT 626 eg continue 6 2 6 nex sel rore ae 24 X Disable To continue Feature amp Programming References 1 15 4 Background Music BGM Feature Guide 243 3 3 PT Programming 244 SLT Ring Wait Time for New Call et a S To continue To continue SELECT bag cl Feature amp Programming References 1 16 1 Caller ID SLT Caller ID 628 6 2 8 Les ssl mrs 24 X za Disable To continue Feature amp Programming References 1 16 1 Caller ID SLT Fixed Bell Pattern ess p continue S121191 e e rone E 24 Single Double To continue igo Feature amp Programming References 1 1 3 3 Ring Tone Pattern Selection 1 16
26. erases acommon BV OGM in the common message area that can be accessed by either the operator or manager LCS Password Control Clears the Live Call Not required e 1 19 1 Voice Screening LCS password Mail APT Integration Common BV OGM Records plays back and _ Not required e 1 15 7 Built in Voice Message BV The system password may be entered instead of the extension password for the manager manager password Operator Call An extension user can call the operator by entering the Operator Call number gt Automatic Line Access 121 often simply 0 If no operator is assigned the caller will hear a reorder tone If the Automatic Line Access number is assigned to 0 through system programming the Operator Call number will be changed to 9 Note For New Zealand the Automatic Line Access number may be either 1 or 9 User Manual References 1 2 1 Basic Calling 2 1 Control Features 3 2 2 Viewing Printing and Clearing Call Logs Feature Guide 2 3 System Data Control 2 3 System Data Control 2 3 1 PC Programming Description System programming settings can be accessed using a PC and the Panasonic KX TE Maintenance Console software as well as by using a proprietary telephone PT 2 3 2 PT Programming System programming and data upload download can be performed either through on site programming or remote programming 1 On site Programming Programming that is performed usi
27. line calls to the extension will not be forwarded and the extension will ring Only the operator or the manager can access the common message area including common BV OGM The operator has higher priority than the manager as follows When the operator extension is reassigned the common voice messages except for the personal BV OGM of the operator that were recorded prior to reassignment are erased The new operator can record play back and erase the common BV OGM When the operator who does not share an extension number with the manager is newly assigned the common voice messages except for the personal BV OGM of the manager that were recorded prior to reassignment are erased The operator can record play back and erase the common BV OGM When the operator who does not share an extension number with the manager is deleted the common voice messages except for the personal BV OGM of the operator that were recorded prior to reassignment are erased In this case the manager can record play back and erase the common BV OGM A voice message area cannot be included as a member of a conference call Even if a caller does not leave a voice message in either the personal or common message area for example by going on hook while hearing a personal common BV OGM the information is still logged in the corresponding Incoming Call Log common or personal area and displayed by SMDR 1 20 1 Station Message Detail Recor
28. to be connected to a specified destination extension 102 Note When the type of a destination from 2 level AA or 3 level AA to another setting is changed any associated DISA OGM will also be cleared In addition any items within the AA menu being removed will also be removed 108 Feature Guide 1 15 Optional Device Features DISA Busy Mode If the destination of a DISA call is busy the call will be redirected to an idle extension Hunting Group Set 100 in the destination s idle extension hunting group 1 2 1 Idle Extension Hunting If no extension in the group is available or if the destination of the DISA call is not a member of an idle extension hunting group the call will be handled in one of the following ways according to system programming gt DISA Busy Mode 506 a Disconnect The caller hears a busy tone and the call is disconnected b Call Waiting The called extension hears a call waiting tone if the extension has set Call Waiting c DISA The following procedure is performed 1 Ifthe assigned DISA OGM busy message has been recorded the caller hears the DISA OGM e g The party you called is unavailable If the assigned DISA OGM has not been recorded the caller hears a busy tone and the call is disconnected 2 After the busy message has been played the DISA OGM that was sent before the busy message is sent to the caller again 3 The PBX waits for the caller to enter a new destinati
29. 1 1 Incoming Call Features 1 1 3 4 Description Distinctive Ring Detection DRD for New Zealand Distinctive Ring Detection DRD is only available in New Zealand The PBX can detect the following 4 ring tone patterns sent from the telephone company for each outside CO line When the PBX detects one of the ring tone patterns the call will be transferred to the preprogrammed destination s automatically according to system programming In addition the extension ring tone pattern for the detected call can be assigned through system programming as shown below Ring Tone Patterns Sent from the Telephone Company i 1s Pattern 1 Normal Pattern 2 Voice Pattern 3 Modem Voice Pattern 4 Fax Pattern Destination assigned in Ring Tone Pattern assigned in 1 Flexible Ringing Day Night Lunch 408 CO Line Ring Tone Pattern 423 410 or sent to the Direct Inward System Access DISA line or Uniform Call Distribution UCD group 2 DRD Ring Pattern 2 Extension Assignment DRD Pattern 2 and 3 Ring Tone 433 434 Day Night Lunch 427 429 New Zealand New Zealand only only 3 DRD Ring Pattern 3 Extension Assignment DRD Pattern 2 and 3 Ring Tone 433 434 Day Night Lunch 430 432 New Zealand New Zealand only only 4 FAX Connection 503 CO Line Ring Tone Pattern 423 Conditions e To use this feature UCD DISA or Normal must be selected as the distribution method for the d
30. 2 System Configuration Software 2 2 9 Time Service Description Time service modes are used by many PBX features to determine how they will function during different times of day For example incoming calls can be directed to sales staff during the day and to a Voice Processing System VPS at night extension users can be prohibited from making long distance calls during lunch time etc There are 3 time service modes day night and lunch The start times of each time service mode and end time of lunch mode are programmed for each day of the week in a Time Table 1 Time Service Switching Mode The current time service mode can switch automatically to another time service mode at the time assigned in the Time Table It is possible however to switch time service modes manually Whether time service modes are normally switched manually or automatically is determined through system programming gt Time Service Switching Mode 006 Switching Mode Description Condition Automatic The current time service mode will switch automatically to another time service mode at the time assigned in the Time Table and can be switched manually by pressing the Day Night or Lunch button or by entering the Time Service feature number Manual The current time service mode will switch only when the Day Night or Lunch button is pressed or when the Time Service feature number is entered The current time serv
31. 21 1 Extension Feature Clear Extension users can simultaneously clear all of the following features set on their own telephone Feature Value after Extension Feature Clear Absent Message Off Automatic Callback Busy Off Background Music BGM Off Call Forwarding FWD Off Call Pickup Deny Allow Call Waiting Disable Data Line Security Off Do Not Disturb DND Off Executive Busy Override Deny Allow Hot Line The stored telephone numbers will be cleared Log in Log out Message Waiting All messages left by other extensions will be cleared Log in Paging Deny Allow Room Monitor Off Timed Reminder Cleared Voice Mail Integration Off This feature is also known as Station Feature Clear or Station Programme Clear User Manual References 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear Feature Guide 155 1 21 Extension Controlling Features 1 21 2 Timed Reminder Description Each extension user can set an alarm to be used as a wake up call or reminder This feature can be programmed to activate daily or one time only If the user goes off hook during the alarm a special dial tone dial tone 3 will be heard Remote Timed Reminder An extension assigned as the operator or manager extension can remotely set cancel and confirm the timed reminder of the desired extension This feature is useful for example for a small hotel or mot
32. Account Code Mode 605 Mode Description Option An extension user can but is not required to enter a 4 digit account code during a conversation or within 30 seconds after a conversation ends when a record is needed Forced An extension user must always enter a 4 digit account code within 5 seconds after seizing an outside CO line This method ensures that extension users will not forget to enter account codes Verify All An extension user must always enter a preprogrammed account code Account Code 310 within 5 seconds after seizing an outside CO line If the entered code does not match any preprogrammed code the user will hear a reorder tone Verify Toll An extension user can enter a preprogrammed account code gt Account Code 310 within 5 seconds after seizing an outside CO line to override TRS 1 8 2 Toll Restriction TRS Override by Account Code Classes of service COSs 3 through 5 will be changed temporarily to COS 2 COSs 1 and 2 will not be affected If the entered account code is also registered as an extension password the extension password feature will be given priority The COS of the corresponding extension will be applied Conditions e An account code can be stored in Memory Dialling One touch Dialling Hot Line Speed Dialling System Personal Call Forwarding FWD to Outside CO Line etc In this case the Account Code feature number and
33. Bee a OUt T 29 1 3 Call Forwarding FWD Do Not Disturb DND Features cccccsssssssseeeeeseeeeeeseeees 30 1 3 1 Call Forwarding FWD Do Not Disturb DNDI sss esse eee eee eee 30 1 3 1 1 Call Forwarding FWD Do Not Disturb DND ONERVIENW sese eee ee eee eee 30 13 122 Call Forwarding FWD 25 0cccceccsccltistiecestas des ecedat canst cadte cede pesdte ENEE eege dee Eee ea aena deaa nagai gnti 31 1 3 1 3 Do Not Disturb A RTE EE 34 1 4 Answering eg TT 35 1 4 1 Answering Features sse easter eae che eee yeee ee eee ennenen ennenen 35 1 4 1 1 Answering Features OVERVIEW AA 35 E NR Line PreteremceO IM Coming EE 36 E a Ee e lt e DEE 37 1 4 1 4 Hands free Amswerback scssi et ied ee ds feeds Hee dace eee eee 38 1 5 Making Call Features sncacicecccccectantcsacccecepnansiecananteseasescanectuanscadedecenasdeasedeesnscucesesenacicseccutae 39 1 5 1 eene 39 1 5 1 1 lintercom BUET 39 1 5 2 Outside CO Line Call Features 41 1 5 2 1 Outside CO Line Call Features OVERVIEW eee 41 152 2 Emergency e EE 42 1 5 2 3 Account Code EMY sisicceszecassecducvievsccaddesueespactectdaccceiacbeiceaaceads cadsad aves sacs eege Eegeregie 43 1 5 2 4 Dial Type R Tole 44 1 5 2 5 Reverse Circuit eceecceeececeeeeeeeeceseeeeeeeeeecaeesaeeaeesaaeeeaeesseeseaeseaeesaaeseaeeseeeecsaesaaeesaaeseaeesaeeesaeeeseeseaeesiaeseaeenaes 45 L tzeb PaliSe Jeton Eege EE ecco i eee eee 46 1 5 2 7 Host PBX Access Code Access Code to the Telephone Comp
34. Call Transfer Screened gt Call Transfer with Announcement 88 Call Transter Unscreened gt Call Transfer without Announcement 88 Call Waiting 22 Call Waiting Tone 63 CallerID 119 Caller ID 900 251 Caller ID Area Code 901 251 Caller ID Automatic 0 Addition 905 253 Caller ID Display on SLT 119 Caller ID Features 119 Caller ID Log Priority 904 252 Caller ID Modification for Local Calls 902 252 Caller ID Modification for Long distance Calls 903 252 Caller ID SMDR Format 906 253 Caller ID SMDR Printout 907 253 Caller ID Type 910 254 Calling Party Control CPC Signal Detection 87 Capacity of System Resources 258 Carrier Exception Code 300 212 Circular Hunting 23 Class of Service COS 161 Clear All OGMs of DISA UCD 599 236 CO Indicator 109 201 CO Line Call Duration Limitation 613 240 CO Line Connection 400 218 CO Line Group Number 404 219 CO Line Mode Day Night Lunch 414 416 221 CO Line Ring Tone Pattern 423 225 Collect Call Block 425 Brazil only 226 Common Area Call Log Check 909 253 Index CommonBVOGM 114 Common Personal BV OGM Recording Time 215 212 Conference 97 Conference Features 96 Conference Features OVERVIEW 96 Conference Pattern 116 202 Conference Tone 105 200 Confirmation Tone 158 Console Paired Telephone 004 195 Consultation Hold 95 Conversation Features 78 COS gt Class of Service COS 161 CO to CO Line Call Dura
35. Example Condition The extension number and name of the calling or called extension 123 Tom Smith The status of the called extension 123 Busy The name and number of the doorphone Door Phone 1 The telephone number dialled 1234567890 The extension number and name of the calling extension after the call is forwarded gt 102 Mike The received call information a Caller s name b Caller s number c Outside CO line number ABC Company 12345678 Call on CO 1 The first line message can be either a or b at each extension through system programming gt Caller ID Log Priority 904 Duration of the current outside CO line call co 1 0 01 15 Conditions Display Contrast The display contrast can be adjusted with the Navigator key or the CONTRAST selector This is available only for PTs Ringer Volume The volume of the ringer can be adjusted with the RINGER Volume selector Self extension Number A display PT user can confirm his or her own jack number and extension number on the display Characters name or digits number exceeding the maximum length of the display are not displayed Although in this case information may not be displayed properly the received information is not altered When the information displayed by pressing specific buttons One touch Dialling REDIAL Save while on hook exceeds 17 characters the amp mark will be shown on t
36. Forwarding FWD Do Not Disturb DND However if the extension that receives the call first has set FWD or DND Idle Extension Hunting will not function and the call will be forwarded to the preprogrammed destination when FWD is set or will not be received at all when DND is set Feature Guide 23 1 2 Receiving Group Features e Message Waiting A message waiting indication will not be sent to an idle extension hunting destination The MESSAGE button light or Message Ringer Lamp turns on at the original destination only gt 1 17 1 Message Waiting Feature Guide References 2 2 2 Group 24 Feature Guide 1 2 Receiving Group Features 1 2 2 Uniform Call Distribution UCD Description Uniform Call Distribution UCD distributes incoming calls to an idle member of the same extension group if that group has been assigned as a UCD group through system programming UCD Group 520 Available extensions are searched for in a circular fashion in numerical order The UCD feature is particularly helpful when a certain extension typically receives more calls than other extensions Example of UCD Group The numbers found in circles below indicate calls and the order in which they arrived Calls arrive at the UCD group Queuing When the destination extension is busy Call Distribution a is logged out the call waits in the Calls are distributed in queue and a UCD OGM is sent to the the numerical
37. Inday mode The common BV OGM to be played BV01 for BV distribution is assigned The caller hears the specified common BV OGM and leaves a voice message in the common message area b In night lunch mode The common BV OGM to be played BV02 for BV distribution is assigned The caller hears the specified common BV OGM and leaves a voice message in the common message area If an outside CO line call is received on outside CO line 2 a In day mode The DISA OGM to be played DISA OGM3 for DISA distribution and the common BV OGM to be played BV20 for DISA IRNA to BV are assigned The call arrives ona DISA line and the caller hears the specified DISA OGM When the destination does not answer the DISA call the call is redirected to the common message area via Intercept Routing The caller hears the specified common BV OGM and leaves a voice message in the common message area Feature Guide 1 15 Optional Device Features b In night mode The DISA OGM to be played DISA OGM4 for DISA distribution and the common BV OGM to be played BV21 for DISA IRNA to BV are assigned The call arrives on a DISA line and the caller hears the specified DISA OGM When the destination does not answer the DISA call the call is redirected to the common message area via Intercept Routing The caller hears the specified common BV OGM and leaves a voice message in the common message area e An extension user can set incoming calls to be forw
38. Information in the 738 2 0 0 Common Area set cancel Logging of Caller ID Information in the 738 1 0 0 Personal Area set cancel Message Waiting leave cancel for a caller 70 1 2 extn no 0 Message Waiting cancel all for a called 70 0 0 extension Message Waiting cancel all for another 70 3 extn no extension Message Waiting Answer for an SLT 784 0 Message Waiting for Another Extension 70 4000 9999 2 times Lock set cancel one time 0 Operator Call 0 9 Outside CO Line Group Access 8 1 8 outside phone no Paging All Extensions amp External 33 33 A or 0 Paging All Extensions Group 33 33 0 1 8 Paging External 34 34 Paging Answer 43 43 Paging Deny set cancel 734 1 0 Feature Guide 177 2 3 System Data Control 178 Numbering Feature Additional Number Plan 1 Plan 2 Plan 3 Personal BV OGM record play erase 723 1 2 0 0 Personal Speed Dialling confirm 3 0 9 Personal Speed Dialling dial 1 or 1 or 0 9 Personal Speed Dialling programme 2 0 9 phone no Remote Maintenance 729 Remote Timed Reminder set cancel 764 extn no 76 confirm hhmm parameter 4 2 3 Room Monitor set cancel 735 1 0 Room Monitor through a doorphone 31 31 1 4 System Speed Dialling for an SLT dial A 00 99 Timed Reminder set cancel 76 hhmm
39. Long Distance will be shown on the SLT If the caller s telephone number exceeds 20 digits the SLT receives only the first 20 digits If the caller s name exceeds 16 characters the SLT receives only the first 16 characters When DTMF type Caller ID information is received the caller s telephone number max 16 digits or the reason for nondisplay of Caller ID information will be shown on the SLT If the caller s telephone number exceeds 16 digits the SLT receives only the first 16 digits However when a value less than 1500 ms is set through system programming SLT Ring Bell on Time 143 the SLT receives only the first 10 digits Depending on the type of SLT being used caller names and the dates and times that calls were received may not be able to be shown on the SLT If an outside caller disconnects a call to an SLT on which the cals Caller ID information is displayed and the SLT receives another outside CO line call directly after the SLT will wait until a preprogrammed time has passed gt SLT Ring Wait Time for New Call 627 before it starts to ring and the new caller s Caller ID information will be shown on the SLT A received call can be answered even if it is not yet ringing but Caller ID information will not be shown on the SLT A certain amount of time may be required between calls for an SLT to receive Caller ID information correctly To enable the Caller ID feature it may be necessary to set the same ring tone
40. SMS centre to SMS enabled SLTs and vice versa TO receive SMS information you must subscribe to the telephone company s Caller ID service and enable Caller ID for the appropriate outside CO lines through system programming gt Caller ID 900 e Each SMS enabled SLT must be programmed to receive Caller ID information through system programming gt SLT Caller ID 628 e Ifan SLT user sets the Automatic Callback Busy feature by dialling 6 because the selected line is busy when he or she tries to send a text message the SLT will ring when the line becomes idle To send the text message the user must answer the callback ring go on hook and then make an SMS centre call again e When acall is received on one of the outside CO lines preprogrammed in an SMS Routing Table the destination SLT may ring one time e Ifa user wants to receive SMS messages on an SLT it is recommended to not connect a proprietary telephone PT in parallel If the PT user answers the call the SMS message will not be received e When an SMS centre call is received at an SLT that has set the Call Forwarding FWD feature the FWD feature will not function and the SMS message is received by that SLT e When an SLT user makes an SMS centre call in some cases the duration of the call may not be verified with SMDR 1 20 1 Station Message Detail Recording SMDR because it takes very little time to send SMS messages To verify the duration of these call
41. UCD group are busy a call will wait for a preprogrammed length of time gt UCD Busy Waiting Time 521 If this timer expires the PBX will handle the call in one of the following ways according to system programming gt UCD Busy Mode 523 a Disconnect The call is disconnected immediately b Disconnect OGM The call is disconnected after a UCD outgoing message OGM plays e g We are still handling other calls Please call back later c Intercept Normal The call is directed to preprogrammed destinations Flexible Ringing Day Night Lunch 408 410 d Intercept DISA The call is directed to the DISA feature 1 15 6 Direct Inward System Access DISA and the caller hears a DISA OGM e g Thank you for calling Company A Press 1 to speak to Sales Press 2 to speak to Support 26 Feature Guide 1 2 Receiving Group Features UCD Intercept Mode When extensions in a UCD group are available but do not answer an outside CO line call within a preprogrammed length of time gt UCD Ring Time before Intercept 525 the PBX will handle the call in one of the following ways according to system programming gt UCD Intercept Mode 524 a Disconnect The call is disconnected If a UCD OGM is not played the call will not be disconnected until the caller goes on hook b Intercept The call is directed to preprogrammed destinations Flexible Ringing Day Night Lunch 408 41 0 The extensions th
42. acknowledges that the call is lost BV Recording Time 214 JUA ex E fox ee 20 min Feature Guide 211 3 3 PT Programming Feature amp Programming References 1 15 7 Built in Voice Message BV Common Personal BV OGM Recording Time 215 QOS Cex MB el Le 15 min Note This programme selects the maximum recording time for each personal common BV OGM Feature amp Programming References 1 15 7 Built in Voice Message BV Carrier Exception Code ir ae Cae aii p continue DOO fom L 0 20 Max 10 ae 0 9 X x To continue Feature amp Programming References 1 8 1 Toll Restriction TRS 1 9 1 Automatic Route Selection ARS TRS System Speed Dialling Class 301 DW el sl eo oo J Class 1 Feature amp Programming References 1 6 1 5 Speed Dialling Personal System 1 8 1 Toll Restriction TRS TRS COS 2 5 Denied Code GR WEEN KEEN ea continue JA 02 05 20 Max 11 digits e for SE 2 0 9 X x To continue 03 for Class 3 04 for Class 4 05 for Class 5 212 Feature Guide 3 3 PT Programming Feature amp Programming References 1 8 1 Toll Restriction TRS TRS Exception Code 306 I NEXT NEXT or PREV PREV la p To continue 3 oJ 6 Led R R cone Max 11 SN 0 9 X x To continue Feature amp Programming References 1 8 1 Toll Restriction TRS TRS COS 2 5 Denie
43. alarm tone 50 seconds before the timer expires gt 1 12 1 Call Hold When the timer expires the call is disconnected unless the extension joins the conversation again If a CPC Calling Party Control signal or reverse signal is received from an outside CO line the corresponding call between 2 outside parties will be disconnected Consultation Hold When a transferring party presses the TRANSFER button on a PT or the Recall hookswitch on an SLT the transferred party is automatically placed on consultation hold gt 1 12 5 Consultation Hold 88 Feature Guide 1 11 Transferring Features Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 4 1 Transferring a Call Call Transfer Feature Guide 89 1 12 Holding Features 1 12 Holding Features 1 12 1 Call Hold 90 Description An extension user can put a call on hold The following Call Hold features are available Feature Description General Call Hold Any extension can retrieve a held call Exclusive Call Hold Only the proprietary telephone PT user who held the call can retrieve it Pressing the HOLD button multiple times alternates between General and Exclusive Call Hold Conditions Using the Call Hold feature a PT user can have one intercom call and multiple outside CO line calls on hold at the same time To hold multiple intercom calls the user should use the Call Park feature gt 1 12 2 Call Park Us
44. all voice messages except for personal common BV OGMs are erased To erase all voice messages and personal common BV OGMs at once initialise the voice message card through system programming BV Card Initialisation 808 When the voice message card is initialised the PBX is reset Feature Guide 117 1 15 Optional Device Features 118 Even if no flexible CO button is assigned as a Caller ID Indication Personal button or a Caller ID Indication Common button a caller can leave a voice message in that personal common message area and the Caller ID information including associated voice messages will be logged When the remaining recording time for the PBX is less than 5 minutes the display informs both the extension users within the same resource and the manager that the voice message resource is full and the users will hear a special dial tone dial tone 5 when going off hook If the remaining recording time goes back to being 5 minutes or more for example when messages are erased the display returns to the idle status display and the users will hear a normal dial tone dial tone 1 instead of dial tone 5 when going off hook If the FWD feature is enabled for an extension whose FWD destination is the BV feature number gt Call Forwarding Selection 963 outside CO line calls to the extension will not be forwarded and the extension will not ring even if the user has set the FWD feature If FWD is disabled outside CO
45. as the destination Programming Example SMS Routing Table without Sub address Numbers When the SMS centre number used to receive SMS centre calls is 1112224444 and the telephone numbers of each outside CO line are 3847001 for CO 1 3847002 for CO 2 and 3847003 for CO 8 programme as follows 1 PBX setting SMS Centre Number for Receiving 1112224444 Location No Outside CO Line No Extension Jack No 1 CO 1 Jack 01 2 CO 2 Jack 02 Cont 8 CO 8 Jack 08 If the SMS centre does not support sub address numbers only one SLT can be assigned for each location One location can be used for each outside CO line telephone number 130 Feature Guide 1 17 Message Features 2 SLT setting Extension Jack No SMS Centre Number for SMS Centre Number for SMS Sub Sending Receiving address Jack 01 89 1112223333 1112224444 Jack 02 89 1112223333 1112224444 Jack 08 89 1112223333 1112224444 Cont In this example a To send an SMS message to the SLT connected to extension jack 01 enter 3847001 as the destination b To send an SMS message to the SLT connected to extension jack 02 enter 3847002 as the destination c To send an SMS message to the SLT connected to extension jack 08 enter 3847003 as the destination Conditions e Hardware Requirement An optional Caller ID card e The PBX relays text messages from the
46. can be used to listen to the message after the user goes off hook Pressing the lit MESSAGE button on a display proprietary telephone PT while on hook shows voice message information The BV feature allows users to also perform the following operations If outside CO line calls are preprogrammed to be automatically directed to a common message area CO Line Mode Day Night Lunch 414 416 or if Direct Inward System Access DISA calls are preprogrammed to be redirected to a common message area via Intercept Routing gt DISA IRNA to BV Day Night Lunch 438 440 the caller will hear a common BV OGM and can leave a voice message directly in the common message area Programming Example Outside CO Distribution method DISA IRNA to BV 2 Line No Day Night Lunch Day Night Lunch 1 BV01 3 BV02 3 BV02 3 Not Stored Not Stored Not Stored 2 DISA DISA Normal BV20 3 BV21 3 Not Stored OGM3 OGM4 Cont 8 Normal Normal Normal Not Stored Not Stored Not Stored 1 gt CO Line Mode Day Night Lunch 414 416 2 _s DISA IRNA to BV Day Night Lunch 438 440 Note This feature functions only when DISA is selected as the distribution method for the corresponding outside CO line port 3 BVxx xx 01 24 Common BV OGM number followed by the Common BV OGM feature number 722 In this example If an outside CO line call is received on outside CO line 1 a
47. el bel Lo Dial 0 9 ot For New Zealand 1 or 9 Feature amp Programming References 1 5 3 3 Outside CO Line Access 2 2 4 Operator Manager Features Automatic Rotation for CO Line Access 122 STS wet ee al Jes Enable Disable Feature amp Programming References 1 5 3 3 Outside CO Line Access 204 Feature Guide 3 3 PT Programming Break Ratio 123 Jee eee eee lero 20 MODE1 66 MODE2 60 Note This programme selects the pulse break ratio the ratio between the length of the pulse and the length of the pause when a pulse is sent to the telephone company while dialling a telephone number TRS Check for and 125 STS er ees ek Fee Enable Disable Feature amp Programming References 1 8 1 Toll Restriction TRS DSS Off hook Mode 126 ERIE Ia eee lees Se Enable Disable Feature amp Programming References 1 5 1 1 Intercom Call Pickup Group 127 T continue za Disable To continue Feature amp Programming References 1 4 1 3 Call Pickup CO Indicator 109 Ringback Tone Pattern 128 DAA Les cl el Le Single 3 s Single 5 ai Double 3 s Double 5 s Feature Guide 205 3 3 PT Programming Note This programme selects the ringback tone pattern for outgoing intercom calls and for incoming outside CO line calls including a DISA call Feature amp Programming References 1 5 1 1 Intercom Call 1 15 6 Direct
48. extension remotely Not required e 1 8 3 Extension Lock remotely Time Service Switches the time service Not required e 2 2 3 Time mode manually Service Remote Timed Reminder Wake up Sets or cancels Timed Not required e 1 21 2 Timed Call Reminder to any extension Reminder Incoming Call Log in the Common Area CLEAR ALL Clears all Caller ID information stored in the common area Not required e 1 16 2 Incoming Call Log Feature Guide 167 2 2 System Configuration Software 168 Feature Description Manager Password Details in Incoming Call Log Display Lock in the Common Area Locks or unlocks the Incoming Call Log for the common area Not required e 1 8 3 Extension Lock e 1 16 2 Incoming Call Log 301st Incoming Call Logged in the Common Area Selects how new calls are treated when Incoming Call Log for the common area is full Not required e 1 16 2 Incoming Call Log Outgoing Message OGM for DISA UCD Records and plays back OGMs used by DISA Uniform Call Distribution UCD and 3 level Automated Attendant AA Erases OGMs used by DISA and UCD Not required e 1 15 5 Outgoing Message OGM for DISA UCD Date and Time Setting Adjusts the current date and time Not required Extension Lock CANCEL ALL Cancels Extension Lock at all extensions Not required e 1 8 3 Extension Lock
49. free Operation 78 Headset Operation 81 Hold Recall 90 Hold Recall Time 200 209 Holding Features 90 Hookswitch Flash Timing Range 207 210 Host PBX Access Code Access Code to the Telephone Company from a Host PBX 47 Host PBX Access Code 403 219 Hot Line 60 Hot Line Waiting Time 203 209 Hunting Group Set 100 199 Hunting Type 101 199 Idle Extension Hunting 23 Idle Line Preference 50 Incoming Call Features 14 Incoming Call Indication Features 17 Incoming Call Indication Features OVERVIEW 17 Incoming Call Log 123 Incoming Call Log Display Lock 124 Incoming Outside CO Line Call Features 14 Incoming Reverse 153 208 268 Feature Guide Incoming Outgoing Call Selection for Printing 802 249 Installation Manual References 2 Installing and Starting KX TE Maintenance Console 187 Intercept Routing 15 Intercept Routing No Answer IRNA 15 Intercept Routing No Dial 15 Intercept Time for Internal DISA 515 232 Intercom Call 39 Intercom Call Features 39 Inter digit Time 208 210 Internal Call Features 16 Internal Pulse Detection 614 240 Introduction 186 IRNA gt Intercept Routing No Answer IRNA 15 Itemised Billing Code 75 ltemised Billing Code 389 217 K KX T7700 Series Incoming Lamp Control 968 255 KX T7710 One touch Dialling 56 KX T7710 One touch Dialling 013 199 L Last Number Redial 57 LCD Language 615 240 LCD Time Display 010 197 LCS Recording Mode Set
50. hook and then call back a caller If a Caller ID Indication Common button is not assigned to any PT the calls will be logged in the personal area of the PT that is connected to the lowest numbered jack and its Caller ID Indication Personal button light will turn red Caller ID Selection Personal Common Button A flexible CO button can be customised as a Caller ID Selection Personal Common button The Caller ID Selection Personal Common button is used to display the number of logged calls while on hook to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information and to inform an extension user that the personal or common area Call log is full The user may also change the displayed information by pressing the key instead of the Caller ID Selection Personal Common button while receiving a call or while viewing caller information It is programmable whether the user can view call logs stored in the common area or not gt Common Area Call Log Check 909 If this programme is enabled the Caller ID Indication Common button and Caller ID Selection Common button can be assigned Incoming Call Log Memory The total number of incoming calls that can be logged by the PBX is limited 4 1 1 Capacity of System Resources When a call log is full personal area 20 calls common area 300 calls the Caller ID Selection Personal Common butt
51. in operation the display and LED Light Emitting Diode indicator on the paired PT will function in the same way as when the PT is in operation The following features cannot be used with an SLT connected in parallel with a PT Call Splitting Conference Door Open while connected to the doorphone External Feature Access EFA Hot Line An SLT connected in parallel with a PT will not ring if the PT is In Hands free Answerback mode gt 1 4 1 4 Hands free Answerback In Voice calling mode Alternate Receiving Ring Voice gt 1 5 1 1 Intercom Call An extension user cannot make a call from the SLT if the PT is Playing background music BGM Receiving a paging announcement over the built in speaker In programming mode Both the PT and the SLT will ring for incoming calls if the ringer is turned on Installation Manual References 2 5 2 Connecting Extensions in Parallel Feature Guide 1 10 Conversation Features 1 10 10 Calling Party Control CPC Signal Detection Description A CPC Calling Party Control signal is an on hook indication disconnect signal sent from an outside CO line when the other party hangs up To maintain efficient utilisation of outside CO lines the PBX monitors each line s status and when a CPC signal is detected on a line the PBX disconnects the line and alerts the extension with a reorder tone Conditions e CPC Signal Detection is progra
52. is shown Caller ID SMDR Format 906 When this is set to display telephone numbers even if the PBX receives a caller s name by the Caller ID feature only the telephone number is shown Secret Dialling Controls whether secret dialling numbers stored in System Speed Dialling Number 001 or stored in One touch Dialling button are shown by SMDR Secret Number SMDR Print Suppression 902311 Account Code Controls whether the account code stored in Account Code 310 or just the index of the account code is shown SMDR Account Code 805 The index of the account code is shown when Verify All or Verify Toll is selected in Account Code Mode 605 System programming items Controls whether system programming items that have already been assigned are shown based on the following parameters gt System Data Dump 804 a All para All data b System para All data except for CO para Extn para DSS para and Speed dial c CO para The data assigned for each outside CO line d Extn para The data assigned for each extension e DSS para The data assigned on the Direct Station Selection DSS buttons and Programmable Feature PF buttons on the DSS Console f Speed dial The System Speed Dialling numbers and names in System Speed Dialling Number 001 and System Speed Dialling Name 011 g Stop output Not shown Conditions e Multilingual Display by SMDR It is possible
53. outside CO line call The line is seized Conditions e If the callback ring is not answered within 10 seconds 4 rings the callback is cancelled e More than one extension user can set this feature to monitor the same destination extension or outside CO line at the same time User Manual References 1 2 4 When the Dialled Party is Busy or There is No Answer Feature Guide 61 1 7 Busy Line Busy Party Features 1 7 2 Executive Busy Override Description An extension user can interrupt an existing call to establish a 3 party conference call Executive Busy Override Deny It is possible for extension users to prevent their calls from being interrupted by another extension user Conditions e System programming determines extension users who can use Executive Busy Override gt Executive Busy Override 60811 e This feature will not function when the busy extension has set Executive Busy Override Deny or Data Line Security 1 10 5 Data Line Security e When a 2 party conversation is changed to a 3 party conference call a confirmation tone will be sent to all parties gt 1 13 1 2 Conference It is possible to eliminate the tone through system programming Conference Tone 105 User Manual References 1 2 4 When the Dialled Party is Busy or There is No Answer 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 62 Feature Guide 1 7 Busy Line Busy Party Featur
54. possible to perform this feature by entering the EFA feature number when the current call is placed on consultation hold 1 12 5 Consultation Hold e Flash Recall Time The length of an EFA signal can be selected for each outside CO line Flash Recall Time 418 User Manual References 1 8 2 If a Host PBX is Connected 84 Feature Guide 1 10 Conversation Features 1 10 8 Outside CO Line Call Limitation Description Outside CO line calls are limited by the following features Feature Description Extension to Outside CO Line Call Duration When a call between an extension user and an outside party is established the call duration is restricted by a timer gt Extension to CO Line Call Duration 212 Both parties will hear a warning tone at 5 second intervals 15 seconds before the timer expires When the timer expires the call is disconnected System programming determines which extensions have calls limited by this feature gt CO Line Call Duration Limitation 613 This timer applies to outside CO line calls that are made via the PBX Outside to Outside CO to CO Line Call Duration Conditions Lockout When a call between 2 outside parties is established the call duration is restricted by a timer gt CO to CO Line Call Duration 205 Both parties will hear a warning tone 15 seconds before the timer expires When the timer expires the call is disconnected
55. reject collect calls from the telephone company Distinctive Ring Detection Ges New Zealand only a von E 8 Enable Disable To continue set Feature amp Programming References 1 1 3 4 Distinctive Ring Detection DRD for New Zealand DRD Ring Pattern 2 Extension Assignment Day Night Lunch 427 429 New Zealand only DRD Ring Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only Feature Guide 3 3 PT Programming DRD Ring Pattern 2 Extension Assignment Day Night Lunch 427 429 New Zealand only To continue Go to next or prev jack number 4 OX nor EE e IER feor stone 27 29 1 8 01 24 Enable 27 for day Disable 28 for night To continue 29 for lunch Go to another jack number To continue Go to another line number Note This is effective only when the DRD feature is enabled in Distinctive Ring Detection DRD 426 New Zealand only Feature amp Programming References 1 1 3 4 Distinctive Ring Detection DRD for New Zealand DRD Ring Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only To continue Go to next or prev jack number H HL 30 for day Disable 32 ior neh To continue for lunc Go to another jack number To continue Go to another line number Feature Guide 227 3 3 PT Programming Note This is effective only when the DRD feature is enabled in
56. the appropriate digit DISA AA number to be connected to a specified destination To access other PBX features such as making intercom or outside CO line calls the caller may dial the appropriate numbers while the DISA OGM is playing An extension assigned as the operator or manager extension can record a DISA OGM 1 15 5 Outgoing Message OGM for DISA UCD DISA AA Service DISA AA service allows a caller to dial a single digit number DISA AA number and be connected to the desired party automatically The PBX can store up to 10 destinations that can be called by dialling a DISA AA number 0 9 for each DISA OGM gt DISA Built in AA 501 These destinations can be an extension number Extension Number 009 an extension group number Extension Group 600 or the DISA AA number of a 3 level DISA OGM 3 level AA Assignment 540 549 After or while listening to the DISA OGM or a short beep the caller may dial a DISA AA number as directed by the DISA OGM e g Press 1 to speak to Sales Press 2 to speak to Support Each DISA AA number directs the call to a preprogrammed location Since DISA AA numbers are single digits if the caller dials a second digit within a preprogrammed time period gt DISA AA Wait Time 517 DISA AA service will be bypassed because the PBX will assume the caller is trying to access a specific feature When the DISA AA service is used Incoming Dial Mode must be set to With AA thro
57. the specified duration gt Flash Recall Time 418 b MODE 2 Flash Recall mode A flash recall signal is sent for the FLASH RECALL button is pressed if the length of time that the button is pressed is longer than the specified duration gt Flash Recall Time 418 If the length of time that the button is pressed is shorter than the specified duration an EFA signal will be sent for the specified duration This feature functions only if the FLASH RECALL button is set to MODE 2 Flash Recall mode Disconnect Time The amount of time between successive accesses to the same outside CO line is programmable for each outside CO line gt Disconnect Time 422 This feature generates an SMDR call record 1 20 1 Station Message Detail Recording SMDR and restarts the call timer The notation F will be logged along with the new dial number Feature Guide 83 1 10 Conversation Features 1 10 7 External Feature Access EFA Description An extension user can access features of a host PBX or the telephone company such as Call Waiting An EFA External Feature Access signal is sent to the host PBX or the telephone company This is only available on outside CO line calls including Host PBX Access 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Conditions e This feature functions only if the FLASH RECALL button is set to MODE 1 EFA mode 1 10 6 Flash Recall It is also
58. to 4 extension jacks of the PBX Programming Example Voice Mail Table APT Integration VM 1 APT Port VM 2 APT Port 2 Enable Port 7 amp 8 Port 15 amp 16 1 gt VM 1 APT Port 130 2 lt VM 2 APT Port 131 In this example When Port 7 amp 8 is selected for VPS1 extension jacks 07 and 08 are placed in extension group 7 automatically Likewise when Port 15 amp 16 is selected for VPS2 extension jacks 15 and 16 are placed in extension group 8 automatically Each extension group can be connected to only one VPS Also the Feature Guide 1 19 Voice Mail Features idle extension hunting type is set as Circular Hunting and the Voice Mail VM Hunting Chain and Automated Attendant AA Hunting Chain are automatically enabled in each of these 2 extension groups 2 AA Service Allows the VPS to answer calls and direct callers to dial a number in order to connect themselves to the desired party e g Enter the extension number of the desired party It is possible to access VM service from AA service to for example record messages 3 VM Service Allows callers to leave voice messages for specific parties such as an extension user Extension users can then listen to the messages left in their mailboxes at their convenience AA Service A VPS can be used for the AA service as well as the VM service When a call is directed to a port of the VPS that is in AA service mode the caller will hear an o
59. tone or alarm tone and the warning tone will continue to be heard until the unattended conference call is disconnected 1 10 8 Outside CO Line Call Limitation Feature Guide 97 1 13 Conference Features e An unattended conference cannot be established unless the extension is allowed to transfer a call to an outside party through system programming gt Call Transfer to CO Line 606 5 party Conference e The following features will not function during a 5 party conference call Call Hold Call Park Call Splitting Call Transfer Executive Busy Override Unattended Conference e A confirmation tone will be sent to all parties when a 5 party conference call is established and when a 5 party conference call is changed to a 4 party conference call or vice versa It is possible to eliminate the tone through system programming gt Conference Tone 105 Feature Guide References 1 18 1 Fixed Buttons 1 18 2 Flexible Buttons User Manual References 1 4 5 Talking to Multiple Parties Conference 98 Feature Guide 1 14 Paging Features 1 14 Paging Features 1 14 1 Paging Description An extension user can make a paging announcement to several people at once The announcement is heard through the built in speakers of proprietary telephones PTs and or an external pager loudspeaker depending on the type of Paging that is performed as follows Type Paging method All Extensions The page is hear
60. use we strongly recommend a b c d Enabling DISA security Trunk Security or All Security Maintaining the secrecy of passwords Selecting passwords that are complex and random so that they cannot be easily guessed Changing passwords regularly The maximum recording time of each message is 3 minutes The preinstalled DISA UCD OGM card can play only one message at a time and the maximum recording time is 3 minutes When an optional message expansion card for DISA UCD OGMs is added up to 2 messages can be played simultaneously for callers and the total recording time of the PBX is increased to 6 minutes To use this feature DISA must be selected as the distribution method for the desired outside CO line port gt CO Line Mode Day Night Lunch 414 416 DISA Delayed Answer Time It is possible to set the DISA Delayed Answer time DISA Delayed Answer Time 50411 so that the caller will hear a ringback tone for a preprogrammed length of time before hearing a DISA OGM or a short beep Call Forwarding FWD to Outside CO Line When a DISA call is forwarded to an outside party the caller is not required to enter a DISA security code regardless of the security mode DISA OGM Mute Time Certain DTMF signals such as Caller ID information may be sent from the telephone company when a Call is first connected Because these signals may interfere with DISA the PBX can be programmed to ignore DTMF signals for a speci
61. user supplied doorbell door chime connected to each door opener Installation Manual References 2 6 Connecting Doorphones and Door Openers 2 7 Connecting Doorbell or Door Chime 102 Feature Guide 1 15 Optional Device Features Feature Guide References 4 2 1 Tones Ring Tones User Manual References 1 8 1 If a Doorphone Door Opener is Connected Feature Guide 103 1 15 Optional Device Features 1 15 4 Background Music BGM Description A proprietary telephone PT user can listen to background music BGM through the built in speaker while on hook and idle Conditions e Hardware requirement A user supplied external audio device such as a CD player or radio for External audio source e The music heard through the PT is interrupted when going off hook receiving a call or receiving a paging announcement e The audio can be selected through system programming Music on Hold 111 e This feature can be turned on and off by dialling 1 while the extension is on hook and idle if BGM is enabled through system programming BGM Control for APT 626 Installation Manual References 2 8 1 Connecting Peripherals User Manual References 1 7 5 Turning on the Background Music BGM 104 Feature Guide 1 15 Optional Device Features 1 15 5 Outgoing Message OGM for DISA UCD Description An extension assigned as the operator or manager extension can record outgoing messages OGMs for the f
62. when it is received by for example adding an Outside CO Line Access number or adding deleting certain digits of incoming telephone numbers automatically This allows an extension user to make a call later to a telephone number logged in his or her call log without worrying about Outside CO Line Access numbers area codes etc Notes e The term Caller ID used in this Feature Guide refers to features that can receive caller information sent from the telephone company and received on outside CO lines Your network provider may use a different name for this type of service e To receive Caller ID information you must subscribe to the telephone company s Caller ID service and enable Caller ID for the appropriate outside CO lines through system programming Caller ID 900 e Caller ID signalling type FSK Bell 202 or V 23 or DTMF can be selected to match the type used by your telephone company through system programming Caller ID Type 91011 Caller ID Display on SLT This feature is available only for SLTs compatible with either FSK type Caller ID or DTMF Dual Tone Multi Frequency type Caller ID Notes e This feature complies with ETSI European Telecommunications Standards Institute type FSK and Bellcore type FSK e This feature does not comply with methods using DT AS signal or line reversal signal 1 Caller 1ID Related Feature Feature Description Details in Incoming Call Log Caller ID information
63. 03 Tony Viola R 1 Starting Date Dec 29 04 07 00PM Present Date Dec 31 04 09 00AM Date Time Ext CO Dial number Duration Code 12 31 04 12 52PM 103 05 123456789012345678901 23456789012 00 00 16 12 31 04 1 06PM 103 01 092123456789 00 00 08 12 31 04 1 07PM 103 01 0921234567 00 11 00 13 12 31 04 2 15PM 103 01 0921234567 00 11 00 101 12 31 04 2 26PM 103 01 F 0927654321 00 03 00 1 Starting Date shows the start date Month Day Year of the call log When it is different from Present Date is shown indicating that there may be overwritten calls that are not shown on the print out Conditions e Even if an extension user holds a call the duration of the call will be counted If an extension user transfers the call the count of duration will restart at the destination extension e SMDR Mode for Printing One of the following modes can be selected through system programming gt SMDR Mode for Printing 929 a MODE 1 Outside CO line call information can be displayed by SMDR 1 20 1 Station Message Detail Recording SMDR and call log information for each extension can be displayed by Call Log Printout b MODE 2 Only call log information for each extension can be displayed by Call Log Printout User Manual References 3 2 2 Viewing Printing and Clearing Call Logs 154 Feature Guide Description 1 21 Extension Controlling Features 1 21 Extension Controlling Features 1
64. 040430 BX _1 0 0 vartian Date Version Note You can confirm the ROM and the firmware version of the PBX alternately by pressing SELECT Feature amp Programming References 2 3 7 Firmware Upgrade System Data Clear 999 lt To select All parameters System parameter and or Speed Dial gt DOA ec ed ore Cow All para Sven para Speed dial To continue A lt To select the CO outside line parameter gt JOA oar exe one Gon oe CO para 8 X d To continue lt To select the Extension eae 9 9 9 ext sevecr Store stone eno Extn para 24 E To continue lt To select the DSS parameter gt TOE Cer kee Gon FS DSS para S V To continue Feature amp Programming References 2 3 2 PT Programming Feature Guide Section 4 Appendix Feature Guide 257 4 1 Capacity of System Resources 4 1 Capacity of System Resources 4 1 1 Capacity of System Resources Category Item KX TES824 KX TEM824 System Outside CO Line Group 8 Extension Group 8 Absent Message 6 x 16 characters Message Waiting 8 extn Number of Characters of Name 10 Extension Number Digits 2or3 Call Park Zone 10 Conference 5 party 1 Account Code 4 digits 50 entries Host PBX Access Code 1 or 2 digits 8 entries a Detail Recording 64 calls Intercom Call 4 Outgoing Message OGM for DISA 32 resources PBX 8 UCD resourc
65. 1 9 1 Automatic Route Selection ARS Description The PBX automatically selects the least expensive route carrier available at the time a long distance call is made on an outside CO line that has Automatic Route Selection ARS enabled In order to use ARS effectively various ARS related tables must be preprogrammed to tell the PBX which calls should be placed using which carriers 72 Feature Guide Flowchart A long distance call is made 6 s another one digit dialled within the ARS Inter digit Time No 1 9 Automatic Route Selection ARS Features Yes Each time a digit is dialled the PBX checks the dialled number other than Host PBX Access codes Carrier Exception codes and First Carrier Access code 1 Is the dialled number an Emergency Call number Is the dialled number a TRS Denied Code Does the dialled number include the First Carrier Access code Checks the Routing Plan Table 1 4 to determine which carrier to use Does the leading number match the Route 1 4 Selection Code Is the dialled number a TRS Denied Code The dialled number is sent to the telephone company Yes Yes The dialled number other than the First Carrier Access code is sent to the telephone company 3 Does the leading number match the Route 1 4 Exception Code
66. 1 Caller ID Feature Guide 3 3 PT Programming Doorphone Ringing Day Night Lunch 700 702 To continue Go to next or prev jack number DOMEN T 0 00 02 Tell X 1 24 X Enable 00 for day Disable 01 for night To continue 02 for lunch Go to another jack number To continue Go to another doorphone number Feature amp Programming References 1 15 1 Doorphone Call Door Opener Day Night Lunch 703 705 To continue Go to next or prev jack number 03 05 1 4 X 01 24 X Enable 03 for day Disable GE ie fe To continue Go to another jack number To continue Go to another door opener number Feature amp Programming References 1 15 2 Door Open Feature Guide 245 3 3 PT Programming Doorphone Ring Tone Pattern 706 i evr Prev l i NEXT or PREV RE Ee bet To SE DOO mec Gong e Ga Al Triple S Double To continue Feature amp Programming References 1 1 3 3 Ring Tone Pattern Selection 1 15 1 Doorphone Call Doorphone Access Tone I 1 1 NEXT or PREV y mine eS a Sa To continue OT te i X Enable Disable To continue SELECT Feature amp Programming References 1 10 2 Room Monitor 1 15 1 Doorphone Call Doorphone Ring Time e erte Dees To continue DA 4X 15 30 s To continue SELECT Feature amp Programming References 1 15 1 Doorphone Call 246 Feature Gu
67. 216 Feature Guide 3 3 PT Programming Feature amp Programming References 1 9 1 Automatic Route Selection ARS Route 1 4 Authorisation Code NEXT or PREV La EE To continue BI Fal Los 8 X Max 19 digits 0 9 X P To continue 81 a Ear 1 82 for Route 2 83 for Route 3 84 for Route 4 bg Feature amp Programming References 1 9 1 Automatic Route Selection ARS Route 1 4 ltemised R S i NEXT or PREV a EE EC To continue 85 Je 8 X 85 a BER Disable To continue 86 for Route 2 87 for Route 3 88 for Route 4 Feature amp Programming References 1 9 1 Automatic Route Selection ARS Itemised Billing Code 389 ees as To continue 3 D next m billing code eno 24 X Max 3 digits 0 9 X P To continue sal Feature amp Programming References 1 9 1 Automatic Route Selection ARS Feature Guide 217 3 3 PT Programming 218 Authorisation and Itemised Code Order 390 Phe ee ei S To continue 3 9 9 Te roms Lo AIS CALHI GE LA HI To continue Note C Carrier Access Code A Authorisation Code l Itemised Billing Code H Telephone Number Feature amp Programming References 1 9 1 Automatic Route Selection ARS CO Line Connection 400 ex continue Des G t Connect E connect To continue Gigs Feature amp Programming References 1 5 3 2 Line Preference Outgoing 1 5 3 3 Out
68. 250 ms 1500 ms Feature amp Programming References 1 5 3 3 Outside CO Line Access Hookswitch Flash Timing Range 207 DAD Le e Grom Le MODE1 50 180 ms WODE2 80 180 ms MODES 80 650 ms MODE4 80 1000 ms MODES 200 1000 ms Feature amp Programming References 1 12 1 Call Hold Inter digit Time 208 D00 Les kel ome Lo 5 10 15 20 s Feature amp Programming References 1 8 1 Toll Restriction TRS No Dial Disconnection 211 210 Feature Guide 3 3 PT Programming DTMF Time 210 SI wer l crore Lee MODE1 80 ms ODED 160 ms Note This programme selects the minimum duration of the DTMF signal sent to outside CO lines that have been set to DTMF in Dial Mode 401 Feature amp Programming References 1 5 2 4 Dial Type Selection No Dial Disconnection 211 ZIL wer T crore Lee Enable Disable Feature amp Programming References 1 8 1 Toll Restriction TRS Inter digit Time 208 Extension to CO Line Call Duration 212 202 1 32 min Note This programme is available for the extension s enabled in CO Line Call Duration Limitation 613 Feature amp Programming References 1 10 8 Outside CO Line Call Limitation Bell off Detection 213 2 1 3 wer el ee Lo 3 6 12 s Note This programme selects the minimum time required by the PBX to confirm that the bell signal is no longer being sent from the telephone company before the PBX
69. 3 A List of Abbreviations A Qo 1 mM AA APT ARS BGM BSS BV COS CPC DIL DISA DND DRD DSS DTMF EFA FWD G CO IRNA LCS LED O CO OGM PF PSTN PT S CO SLT SMDR SMS TRS TAM UCD VM VPS Feature Guide Automated Attendant Analogue Proprietary Telephone Automatic Route Selection Background Music Busy Station Signalling Built in Voice Message Class of Service Calling Party Control Direct In Line Direct Inward System Access Do Not Disturb Distinctive Ring Detection Direct Station Selection Dual Tone Multi Frequency External Feature Access Call Forwarding Group CO Intercept Routing No Answer Live Call Screening Light Emitting Diode Other CO Outgoing Message Programmable Feature Public Switched Telephone Network Proprietary Telephone Single CO Single Line Telephone Station Message Detail Recording Short Message Service Toll Restriction Telephone Answering Machine Uniform Call Distribution Voice Mail Voice Processing System Feature Highlights Built in Voice Message BV Optional voice message card required Built in Voice Message BV allows a caller to leave a voice message in a user s personal message area or the PBX s common message area 1 15 7 Built in Voice Message BV Call Routing for Fixed Line SMS Optional Caller ID card required The PBX can relay incoming calls from a Short Message Service SMS centre to specific single line telephones SLTs tha
70. 3456 Enable on CO 1 012345 789 on CO 1 Itemised Billing Code PPPP 6s Extn 101 Pulse to Tone Conversion 1 5 2 4 Dial Type Selection 1 _s Route 1 4 Authorisation Code 381 384 2 gt Route 1 4 ltemised Billing 385 388 In this example Dialled Number Modified Number Description 9 893 425 9477 Pulse Tone Extn 101 11223344 P 0123456789 101 893 425 9477 Added No Code poa Authorisation Itemised Telephone Billing Code No Pulse gt Dial Mode 401 P Pause 2 Pause Time 417 A call via provider access is made using Routing Plan 1 when the Automatic Line Access number is assigned to EN The Authorisation code and the Itemised Billing code are transmitted in tone mode The pause time is automatically inserted before entering the Authorisation code 9 593 425 9477 Tone Pulse Extn 101 11223344 PPPP 012345 P 67890123456789 101 593 425 9477 Added No Authorisation Code L Itemised Telephone Billing Code No A call via provider access is made using Routing Plan 2 when the Automatic Line Access number is assigned to EN 76 Feature Guide 1 9 Automatic Route Selection ARS Features Conditions WARNING The software contained in the ARS feature to allow user access to the network must be upgraded to recognise newly established network area co
71. 5 4 5 s To continue ej Feature amp Programming References 1 5 2 6 Pause Insertion 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Automatic Pause Insertion Code 311 Host PBX Access Code 403 Flash Recall Time 418 1 1 1 1 NEXT horl PREV wexr Lol PREV lt 7 Oa sete Foe te EE To continue gga vi 8 X 80 100 160 EE 1200 ms To continue Feature amp Programming References 1 10 6 Flash Recall 1 10 7 External Feature Access EFA Automatic Designated Line Access 9 1 I i Nexe NEXT Vor PREV SREL To continue 4 4 9 ver E or E 8 Enable Disable To continue Feature amp Programming References 1 5 3 2 Line Preference Outgoing 1 5 3 3 Outside CO Line Access Automatic Line Access 121 Feature Guide 223 3 3 PT Programming CPC Signal Detection Incoming 420 i evr prev l NEXT or PREV SE DEE ee a E To continue asi es a lz 8 X 00 75 To continue SELECT lt ___ Note CPC signal detect time selection number 00 Disable 01 75 22 614 ms detect time 8 ms increments Feature amp Programming References 1 10 10 Calling Party Control CPC Signal Detection CPC Signal T pea Pop Ocoee ee ES To continue aon fron ze 8 X Enable Disable To continue a Note When this programme is disabled CPC Signal Detection is only activated during an incoming outside
72. 5 6 Direct Inward System Access DISA 2 2 2 Group 28 Feature Guide 1 2 Receiving Group Features 1 2 4 Log in Log out Description Members of an idle extension hunting group Direct Inward System Access DISA ring group or Uniform Call Distribution UCD group can join Log in or leave Log out groups manually Group members can log in at the beginning of a work shift when they are ready to answer calls and log out at the end of the work shift Conditions e The last member of a group cannot log out e While logged out from a group a member extension will not receive calls to that group via the DISA UCD or Idle Extension Hunting features e Log in Log out Button A flexible CO button can be customised as a Log in Log out button It shows the current status as follows Light Pattern Status Red on Logged out Off Logged in Feature Guide References 1 2 1 Idle Extension Hunting 1 2 2 Uniform Call Distribution UCD 1 2 3 Direct Inward System Access DISA Ring 1 18 2 Flexible Buttons User Manual References 1 5 4 Leaving a Group Log in Log out Feature Guide 29 1 3 Call Forwarding FWD Do Not Disturb DND Features 1 3 Call Forwarding FWD Do Not Disturb DND Features 1 3 1 Call Forwarding FWD Do Not Disturb DND 1 3 1 1 Call Forwarding FWD Do Not Disturb DND OVERVIEW Description When an extension user cannot answer calls is on a call out of the office
73. 9 Seizing a Line Features OVERVIEW 49 LT Caller ID 628 244 LT Caller ID Line Access Number 151 208 LT Caller ID Signalling Type 150 208 LT Fixed Bell Pattern 629 244 LT Hold Mode 104 200 LT Message Waiting 619 242 LT Ring Bell on Time 143 207 LT Ring Wait Time for New Call 627 244 LT Ring Silence Ratio 142 206 SMDR Account Code 805 250 SMDR Language 806 250 SMDR Mode for Printing 929 254 SMDR Parameter 801 249 SMDR RS 232C Parameter 800 248 SMDR gt Station Message Detail Recording SMDR 149 SMS Centre Number for Receiving 145 207 SMS Routing Table CO 146 207 SMS Routing Table Extension 147 208 SMS gt Short Message Service SMS 129 Speed Dialling Personal System 58 Station Feature Clear gt Extension Feature Clear 155 Station Hunting gt Idle Extension Hunting 23 Station Message Detail Recording SMDR 149 Station Programme Clear gt Extension Feature Clear 155 Station Speed Dialling gt Personal Speed Dialling 58 System Configuration and Administration Features 159 System Configuration Hardware 160 System Configuration Software 161 System Data Clear 999 256 System Data Control 169 System Data Dump 804 249 System Password 002 194 System Requirements 187 System Speed Dialling Name 011 198 System Speed Dialling Number 001 193 T TAM Extension 611 239 TAM gt Call Retrieving from a Telephone Answering Machine TAM 37
74. AA BRITT Sit EE SC Not Stored 1 8 Feature Guide 235 3 3 PT Programming Notes e This programme is available only when 3 level AA is selected for each AA number in DISA Built in AA 501 e Only when you select X as the third AA number you can select 3 level AA in the next step Feature amp Programming References 1 15 6 Direct Inward System Access DISA Clear All OGMs of DISA UCD 599 QE e el Ge Feature amp Programming References 1 15 5 Outgoing Message OGM for DISA UCD Extension Group 600 ao Sia i PRE To continue 6 0 0 wer sse o 24 To oe SELECT Feature amp Programming References 1 2 1 Idle Extension Hunting 2 2 2 Group TRS COS Day Night Lunch Se 603 e continue DIE stone ew 24 X K e Ke To continue 02 for night 03 for lunch SELECT lt ___ Feature amp Programming References 1 8 1 Toll Restriction TRS 2 2 1 Class of Service COS 236 Feature Guide 3 3 PT Programming Extension Name 604 To continue 6 0 4 er stone on 10 GE To ape Note An extension name can be stored using a PT s dialling buttons The displayed character varies depending on the number of times that the dialling button is pressed It is possible to toggle between Alphabet mode and Numeral mode by pressing SELECT Feature amp Programming References 1 5 1 1 Intercom Call 3 3 1 Programming Instructions En
75. Access Code Access Code to the Telephone Company from a Host PBX Feature Guide 41 1 5 Making Call Features 1 5 2 2 Emergency Call Description An extension user can dial preprogrammed emergency numbers gt Emergency Number 309 after seizing an outside CO line regardless of the restrictions imposed on the extension Conditions e If the PBX is installed behind an existing host PBX an extension user must dial the Host PBX Access code after the Outside CO Line Access number e This feature will function even when In Account Code Verify All Verify Toll Forced mode 1 5 2 3 Account Code Entry Restricted by the current class of service COS 1 8 1 Toll Restriction TRS In Extension Lock 1 8 3 Extension Lock 42 Feature Guide 1 5 Making Call Features 1 5 2 3 Account Code Entry Description An account code is used to identify outgoing outside CO line calls for accounting and billing purposes Account codes are appended to SMDR call records 1 20 1 Station Message Detail Recording SMDR and have several uses For example a firm can use an account code for each client to determine which calls were made for which client and can submit a bill to the client according to the client s account code as shown on the SMDR call record There are 4 methods of entering account codes explained below One method is assigned to each extension through system programming
76. BX Access Code Access Code to the Telephone Company from a Host PBX Conditions e The pause length is programmable for each outside CO line gt Pause Time 417 e When a dialled telephone number matches one of the Automatic Pause Insertion codes assigned through system programming Automatic Pause Insertion Code 31 1 a pause will be automatically inserted after the code This is particularly convenient if a second dial tone is sent from your telephone company 46 Feature Guide 1 5 Making Call Features 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Description This PBX can be installed behind an existing host PBX This is performed by connecting extension jacks of the host PBX to outside CO line ports of this PBX A Host PBX Access code assigned through system programming Host PBX Access Code 403 is required to access the telephone company from the host PBX The Outside CO Line Access number 9 01 or 81 through 88 of the host PBX should be stored as a Host PBX Access code for each outside CO line of this PBX A pause of a preprogrammed length gt Pause Time 417 will be automatically inserted after the user dialled Host PBX Access code Example Telephone Company ect t e 7 Host PBX Access Code for PBX or Automatic Line Access No for Host PBX 0 Host PBX Automatic Line Access No 9 Outside CO Outside Party
77. C Signal Detection Hold Recall Time 200 2 oJ lo Les kcal bel Los 30 s 1 1 5 2 3 4 5 6 min Disable Feature amp Programming References 1 12 1 Call Hold 1 12 2 Call Park Transfer Recall Time 201 2 oJ La Les H bal Lo 15 30 s A min Feature amp Programming References 1 11 1 Call Transfer Call Forwarding Start Time 202 2 0 2 wer Sel crore Lee 5 10 15 Ge s delay Feature amp Programming References 1 3 1 2 Call Forwarding FWD Hot Line Waiting Time 203 2 0J 3 wer l crore Lee 0 4 s Feature amp Programming References 1 6 1 7 Hot Line Call Duration Counter Start 204 2 oJ 4 Les H sl Los 5 10 15 20 25 30 35 Be s after dialling Instantly Feature amp Programming References 1 5 2 5 Reverse Circuit 1 20 1 Station Message Detail Recording SMDR Feature Guide 209 3 3 PT Programming Polarity Reverse Detection 424 CO to CO Line Call Duration 205 81018 Ha 1 32 min Feature amp Programming References 1 10 8 Outside CO Line Call Limitation Dialling Start Time 206 lol ver beet ees Jee Refer to the note Note The minimum length of time that the PBX waits after seizing an outside CO line before dialling that can be selected depends on your country area as follows For Czech Republic 0 ms 250 ms 500 ms 750 ms 1000 ms 1250 ms 3500 ms For Others 0 ms 250 ms 500 ms 750 ms 1000 ms 1
78. CO line call that is waiting The user can answer the second call by disconnecting the current call or placing it on hold If a call waiting tone is heard but the corresponding CO button does not flash this tone is an external call waiting tone from the telephone company For details consult your telephone company Conditions e Data Line Security When an extension user activates Data Line Security Call Waiting is turned off 1 10 5 Data Line Security e Call Waiting Tone A proprietary telephone PT user can select the preferred call waiting tone through personal programming Call Waiting Tone Type Selection e Caller ID Information When an extension receives a call waiting tone the caller s information will flash on the display for 5 seconds at 15 second intervals Feature Guide References 1 7 3 Call Waiting Tone 4 2 1 Tones Ring Tones User Manual References 1 2 4 When the Dialled Party is Busy or There is No Answer 1 4 4 Answering Call Waiting 1 7 3 Receiving Call Waiting 3 1 2 Changing Personal Settings Using Programming Mode Feature Guide 1 2 Receiving Group Features 1 2 1 2 1 Receiving Group Features Idle Extension Hunting Description If a called extension is busy Idle Extension Hunting redirects the call to an idle member of the same extension group if that group has been assigned as an idle extension hunting group through system programming gt Hunting Group Set 100 Idle extension
79. D number when DTMF1 or DTMF2 is selected in SLT Caller ID Signalling Type 150 Feature amp Programming References 1 1 3 3 Ring Tone Pattern Selection 1 16 1 Caller ID SMS Centre Number for Receiving 145 D00 Gx Em el eo Max 16 digits 0 9 Feature amp Programming References 1 17 3 Call Routing for Fixed Line SMS SMS Routing Table CO es ee ge ae To continue gaa w me Fa i To continue Feature amp Programming References 1 17 3 Call Routing for Fixed Line SMS Feature Guide 207 3 3 PT Programming SMS Routing Table Extension lt EE Gee a To continue oone m Gom e s To continue Note Each location 1 8 has a maximum of 8 extensions Feature amp Programming References 1 17 3 Call Routing for Fixed Line SMS SLT Caller ID Signalling Type 150 Ch e Ss Bs FSK1 During ring V RP AS DTMF1 Immediately DTMF2 During ring Feature amp Programming References 1 16 1 Caller ID SLT Caller ID Line Access Number 151 QOD Les ea el Le Enable Disable Feature amp Programming References 1 16 1 Caller ID Automatic Time Adjustment 152 HAG Les bel Sl Los Enable Disable Feature amp Programming References 2 3 3 Automatic Time Adjustment Incoming Reverse 153 Dee reer kcal bel Los Enable Disable 208 Feature Guide 3 3 PT Programming Feature amp Programming References 1 10 10 Calling Party Control CP
80. DISA Delayed Answer Time for the outside CO lines enabled here will always be 6 seconds even if 0 s or 3 s is selected in DISA Delayed Answer Time 504 Feature amp Programming References 1 16 1 Caller ID Caller ID Area Code Tee To continue 900 l d ES ge Sie To continue Feature amp Programming References 1 16 1 Caller ID Feature Guide 251 3 3 PT Programming 1 16 2 Incoming Call Log Caller ID Modification for Local Calls 902 Caller ID Modification for Local Calls 902 To SET lt Select the removed sins 9708 SEED sor G0 1 5 0 9 SE the added i Max 4 digits 0 9 X Feature amp Programming References 1 16 1 Caller ID 1 16 2 Incoming Call Log Caller ID Area Code 901 Caller ID Modification for Long distance Calls 903 lt Select the removed digits gt 708 ce the added ES oor Max 4 digits 0 9 X removed digits 0 9 Feature amp Programming References 1 16 1 Caller ID 1 16 2 Incoming Call Log Caller ID Log Priority 904 ex continue 9 0 ber e rone E 24 X Hee To continue Sc Note This programme is available when the Caller ID service provides both a name and a number If only the number is provided this programme is not necessary 252 Feature Guide 3 3 PT Programming Feature amp Programming References 1 16 2 Incoming Call Log 1 18 4 Display Information Caller ID Automatic 0 A
81. Direct Inward System Access DISA 1 19 Voice Mail Features DISA Ring Time before Intercept 508 D00 Les kel som Lo 10 20 30 at 120 s Feature amp Programming References 1 1 1 2 Intercept Routing 1 15 6 Direct Inward System Access DISA DISA Intercept Mode 507 DISA Ring Time after Intercept 509 JG esch eee ect Fee 10 20 30 P 20 s Feature amp Programming References 1 1 1 2 Intercept Routing 1 15 6 Direct Inward System Access DISA Feature Guide 3 3 PT Programming DISA Intercept Mode 507 DISA Ring Time before Intercept 508 DISA No Dial Mode 510 5 J lo vert farce stone Los Intercept Disconnect Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Security Mode 511 SII eer esst ees kee Trunk All Mi Security Note Trunk Security Requires the caller to enter a DISA security code assigned in DISA Security Code 512 before making an outside CO line call All Security Requires the caller to enter a DISA security code before making either an outside CO line or intercom call No Security Allows the caller to make either an outside CO line or intercom call without entering a DISA security code Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Security Code 512 i next Prev l i NEXT or PREV ME HT To continue opala rome Ew PS Se To continue L WARN
82. Distinctive Ring Detection DRD 426 New Zealand only Feature amp Programming References 1 1 3 4 Distinctive Ring Detection DRD for New Zealand DRD Pattern 2 and 3 ise Tone Se New Zealand only lt continue a 0J Lex store o 33 34 8 Single Double 33 for Pattern 2 Triple to continue 34 for Pattern 3 Feature amp Programming References 1 1 3 4 Distinctive Ring Detection DRD for New Zealand DISA IRNA to BV Day Night Lunch 438 440 ENEE r H To continue all e ZEEE Eo 50 38 40 1 8 X BV01 24 38 for day Not Stored To continue 39 for night 40 for lunch w Feature amp Programming References 1 15 7 Built in Voice Message BV DISA Incoming Call Dial Mode 500 Say H 2 Cee Without AA With AA Note Without AA Available destinations are extension numbers assigned in Extension Number 009 Outside CO Line Access numbers 9 0 for New Zealand 1 or 9 81 through 88 and the Operator Call number 0 or 9 With AA Available destinations are numbers available in Without AA mode and numbers 0 through 9 assigned in DISA Built in AA 501 228 Feature Guide 3 3 PT Programming Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Built in AA 501 I U 1 emm i NEXT or PREV 1 I To continue NEXT AA no SELECT Sheet Stone e i Q r 0 9 Jack GRP 3 level AA WAA A Not Stored 1 8 Note I
83. Distinctive Ring Detection DRD 426 New Zealand only 226 Distinctive Ring Detection DRD for New Zealand 20 DND Override 34 DND Override 609 238 DND Tone 261 DND gt Call Forwarding FWD Do Not Disturb DND 20 Do Not Disturb DND 34 DoorOpen 101 Door Open Duration 709 247 Door Opener Day Night Lunch 703 705 245 Doorbell Door Chime 102 Doorphone Access Tone 707 246 Doorphone Call 100 Doorphone Chime Assignment 711 247 Doorphone Chime Pattern 712 248 Doorphone Chime Patterns 264 Doorphone Ring Time 708 246 Doorphone Ring Tone Pattern 706 246 Doorphone Ring Chime 710 247 Doorphone Ringing Day Night Lunch 700 702 245 DRD Pattern 2 and 3 Ring Tone 433 434 New Zealand only 228 DRD Ring Pattern 2 Extension Assignment Day Night Lunch 427 429 New Zealand only 227 DRD Ring Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only 227 DRD gt Distinctive Ring Detection DRD for New Zealand 20 DSS Console Jack Assignment 003 195 DSS Lamp Mode 112 202 DSS Off hook Mode 126 205 DTMF Integration 103 200 DTMF Integration Port 102 200 DTMF Receiver Check 107 201 DTMF Time 210 211 E EFA gt External Feature Access EFA 84 Electronic Station Lockout gt Extension Lock 70 Emergency Call 42 Emergency Number 309 213 Entering Characters 190 Entering Manager Programming Mode 189 Entering System Programming Mode 189 Exception Co
84. Feature Guide Section 2 System Configuration and Administration Features Feature Guide 159 2 1 System Configuration Hardware 2 1 System Configuration Hardware 2 1 1 Extension Jack Configuration Description Extension jacks are used to connect proprietary telephones PTs single line telephones SLTs Direct Station Selection DSS Consoles and Voice Processing Systems VPSs to the PBX Conditions e PT and SLT in Parallel Mode A PT and an SLT can be connected to an extension jack and used in parallel mode e DSS Console and Paired Telephone Assignment When a DSS Console is connected a PT must be paired with the DSS Console through system programming DSS Console Jack Assignment 003 Console Paired Telephone 004 Each extension jack number should be unique e Automatic Detection A PT and an SLT can be connected to an extension jack with no programming required 160 Feature Guide 2 2 System Configuration Software 2 2 System Configuration Software 2 2 1 Class of Service COS Description Each extension is assigned a class of service COS number gt TRS COS Day Night Lunch 601 603 The following features operate differently depending on an extension s COS a TRS 1 8 1 Toll Restriction TRS b Walking COS 1 8 4 Walking COS Conditions e Walking COS An extension user can make a call from an extension with a lower COS by using his or her own COS temporarily
85. Flexible CO buttons b Flexible DSS buttons c Programmable Feature PF buttons d Flexible MESSAGE button Button Usage Button Function Single CO S CO Used to access a specified outside CO line for making or receiving calls gt 1 5 3 3 Outside CO Line Access Group CO G CO Used to access an idle outside CO line in a specified outside CO line group for making calls Incoming calls from outside CO lines in the assigned outside CO line group arrive at this button 1 5 3 3 Outside CO Line Access Other CO O CO Used to access an idle outside CO line for making calls Incoming calls from the assigned outside CO lines which are not assigned to S CO or G CO buttons arrive at this button 1 5 3 3 Outside CO Line Access Direct Station Selection DSS One touch Dialling Used to call a preprogrammed party or access a feature with a one touch Used to call an extension with a one touch operation 1 5 1 1 Intercom Call operation gt 1 6 1 2 One touch Dialling Message Used to leave a message waiting indication call back the party who left the message waiting indication or play back voice messages 1 17 1 Message Waiting Message for another extension Used to access voice messages stored for another extension 1 17 1 Message Waiting FWD DND Call Forwarding Do Not Disturb Used to set the FWD or DND feature for the exten
86. Gest Ee 8 0 4 next sevecr srore stone eno Extn para 24 E To continue lt To select the DSS parameter gt QQA ex Gass ons EEN bel Lo DSS para VC To continue Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR SMDR Account Code 805 OT er E ene Lo CODE INDEX Feature amp Programming References 1 8 2 Toll Restriction TRS Override by Account Code 1 20 1 Station Message Detail Recording SMDR Account Code 310 Account Code Mode 605 SMDR Language 806 SIS ear eal one e Refer to the note Note The following languages are available for SMDR English Spanish Portuguese Greek Czech Hungarian Slovak Polish Italian Selections vary depending on your country area Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR BV Total Recording Time 8 0 z Iwer NEXT SELECT STORE eno 20 30 60 min Feature Guide 3 3 PT Programming Note The recording quality depends on the setting time 20 min High 30 Normal 60 Low Feature amp Programming References 1 15 7 Built in Voice Message BV BV Card Initialisation 808 DOA Les eg Note When this programme is performed the PBX is reset Feature amp Programming References 1 15 7 Built in Voice Message BV Caller ID 900 p continue J00 SES G re 8 X Enable Disable To continue Note The
87. ING There is a risk that fraudulent telephone calls will be made using the Outside to Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Maintaining the secrecy of passwords c Selecting passwords that are complex and random so that they cannot be easily guessed Feature Guide 231 3 3 PT Programming d Changing passwords regularly Note The number of digits for DISA security codes is selected in DISA Security Code Digits 530 Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Security Mode 511 Cyclic Tone Detection 513 STS Bo RE EE Disable GE times Feature amp Programming References 1 2 2 Uniform Call Distribution UCD 1 15 6 Direct Inward System Access DISA FAX Tone Detection 514 DWA el sl eos oe 1 2 time s Feature amp Programming References 1 15 6 Direct Inward System Access DISA FAX Connection 503 Intercept Time for Internal DISA 515 SIS wer kecsl crore Lee 3 6 9 s Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA No Dial Mode 510 DISA Incoming mer ee 200 Gei EAE 24 Enable Disable To continue set 232 Feature Guide 3 3 PT Programming Feature amp Program
88. Idle Extension Hunting redirects the incoming call to an idle member of the same extension group Hunting Group Set 100 When calls are received idle extensions are automatically searched for according to a preprogrammed hunting type Hunting Type 101 Circular Hunting or Terminated Hunting Uniform Call Distribution UCD Group A UCD group is a group of extensions that receives UCD calls directed to the group gt UCD Group 520 To use this feature UCD must be selected as the distribution method for the desired outside CO line port gt CO Line Mode Day Night Lunch 414 416 Feature Guide 2 2 System Configuration Software 2 5 Direct Inward System Access DISA Ring Group A DISA ring group is a specific extension group that receives DISA calls directed to the group All extensions in the group assigned as an Automated Attendant AA destination gt DISA Built in AA 501 ring simultaneously To use this feature DISA must be selected as the distribution method for the desired outside CO line port gt CO Line Mode Day Night Lunch 414 416 and With AA must be selected as the destination of incoming outside CO line calls via the DISA feature DISA Incoming Call Dial Mode 500 Feature Guide References 1 2 1 Idle Extension Hunting 1 2 2 Uniform Call Distribution UCD 1 2 3 Direct Inward System Access DISA Ring 1 4 1 3 Call Pickup 1 14 1 Paging Feature Guide 163 2
89. Inward System Access DISA 4 2 1 Tones Ring Tones VM 1 APT Port 130 LUS Les bel bal Lo Port7 Port7 amp 8 Disable Notes s To change the current setting other than Disable select Disable then select the desired setting e This programme is not available when Enable is selected in DTMF Integration 103 Feature amp Programming References 1 19 1 Voice Mail APT Integration VM 2 APT Port 131 OS ret keczl g Los Port15 Patis A 16 Disable Notes s To change the current setting other than Disable select Disable then select the desired setting e This programme is not available when Enable is selected in DTMF Integration 103 Feature amp Programming References 1 19 1 Voice Mail APT Integration SLT Ring Silence Ratio 142 Sale oes eeg l Fee 1 2 1 3 1 4 On Off Note This programme selects the ratio between the bell signals of an SLT a set of bell on and bell off 206 Feature Guide 3 3 PT Programming Feature amp Programming References 1 1 3 3 Ring Tone Pattern Selection SLT Ring Bell on Time 143 SLT Ring Bell on Time 143 TSTST es eee ee Je 1000 2000 ms i 00 ms Ge e This programme selects the length of the bell on signal of an SLT This determines the ring tone pattern for incoming calls to SLTs combined with the setting in SLT Ring Silence Ratio 142 e This programme also determines the maximum number of digits of an SLT Caller I
90. L CL T Se Be EEN Dn on nn Dn Chime patterns 1 to 4 are played only one time during the doorphone ringing time 264 Feature Guide Index Feature Guide 265 Index Numerics 1st Carrier Selection Code 359 215 2 way Recording into the VPS 144 3 level AA Assignment 540 549 235 3 level Automated Attendant AA 105 3 party Conference 97 5 party Conference 97 A Absent Message 128 Account Code 310 213 Account Code Entry 43 Account Code Mode 605 237 Administrative Information Output Features 149 Alternate Calling Ring Voice 29 Alternate Receiving Ring Voice 29 Answering Features 25 Answering Features OVERVIEW 35 Appendix 257 ARS CO Line Group 364 216 ARS Dial Tone 362 216 ARS Inter digit Time 363 216 ARS Modification Added Number 361 216 ARS Modification Removed Digits 360 215 ARS Selection 350 214 ARS gt Automatic Route Selection ARS 72 Audible Tone Features 157 Authorisation and Itemised Billing Code Order 390 218 Authorisation Code 75 Automatic Callback Busy Camp on 61 Automatic Configuration for Outside CO Line Type 180 Automatic Designated Line Access 419 223 Automatic Line Access Local Access 51 Automatic Line Access 121 204 Automatic Pause Insertion Code 311 214 Automatic Redial 57 Automatic Redial Interval 114 203 Automatic Redial Repeat Count 113 202 Automatic Rotation for CO Line Access 122 204 Automatic Route Selection ARS 72 Au
91. Lunch 438 440 Flexible Ringing Day Night Lunch 408 410 Feature Guide References 1 2 2 Uniform Call Distribution UCD 1 15 6 Direct Inward System Access DISA 1 15 7 Built in Voice Message BV Feature Guide 15 1 1 Incoming Call Features 1 1 2 Internal Call Features Description There are 2 types of internal calls described below Feature Description Details in Intercom Call A call from one extension to another s 1 5 1 1 Intercom Call Doorphone Call A call made from a doorphone to its preprogrammed destination 1 15 1 for the current time service mode assigned to the doorphone s Doorphone Call port gt 2 2 3 Time Service 16 Feature Guide 1 1 3 1 1 3 1 Description 1 1 Incoming Call Features Incoming Call Indication Features Incoming Call Indication Features OVERVIEW Extension telephones can indicate an incoming call in various ways described below Indication Type Feature Description Details in Receiving Ring Voice Ring No Ring Outside CO Line Each extension can be programmed to 1 1 3 2 Outside Ringing Selection ring or not ring when receiving an outside CO Line Ringing CO line call Selection Ring Tone Ring Tone Pattern A telephone rings when receiving a call 1 1 3 3 Ring Selection A different ring tone pattern can be Tone Pattern assigned to each incoming call type Selection Voice calling Alter
92. Manual References 1 8 1 If a Doorphone Door Opener is Connected 100 Feature Guide 1 15 Optional Device Features 1 15 2 Door Open Description Using an extension telephone an extension user can unlock a door for a visitor The door can be unlocked by extension users who are allowed through system programming to unlock the door for each time service mode Door Opener Day Night Lunch 703 705 While on a doorphone call any extension user can unlock a door to let a visitor in gt 1 15 1 Doorphone Call Conditions e Hardware Requirement A user supplied door opener installed on each door e A door opener can unlock a door even if no doorphone is installed e Door Open Duration An opened door will remain unlocked for a preprogrammed length of time gt Door Open Duration 709 Installation Manual References 2 6 Connecting Doorphones and Door Openers User Manual References 1 8 1 If a Doorphone Door Opener is Connected Feature Guide 101 1 15 Optional Device Features 1 15 3 Doorbell Door Chime Description Extension users can choose how their telephones receive doorphone calls by selecting to hear ringing a chime or both provided a doorbell door chime connected to a door opener is connected to the PBX They can recognise which doorphone is ringing by selecting a different doorphone chime pattern for each doorphone Programming Example In order for an extension connected to ext
93. ONF Hyphen 2 Store a hyphen by pressing the CONF button Available only when in system personal programming mode 7 Available only when in system programming mode Example of Secret Dialling When storing the number 91234567890 to hide the telephone number 1234567890 INTERCOM Enter 191 gt 1 2 3 4 5 6 7 3 INTERCOM Silbe Notes e The characters for secret code and entered by pressing the INTERCOM button are counted as one digit each e Itis not possible to hide the Outside CO Line Access number 9 0 or 81 through 88 by pressing the INTERCOM button before dialling it For New Zealand the Automatic Line Access number may be either 1 or 9 Conditions Outside CO Line Access by Memory Dialling One touch Dialling System Speed Dialling A specific Outside CO Line Access number can be stored along with the telephone number in Memory Dialling However if Memory Dialling is performed after selecting an outside CO line the stored Outside CO Line Access number is ignored and the telephone number is sent using the selected outside CO line Feature Guide 1 6 Memory Dialling Features 1 6 1 2 One touch Dialling Description A proprietary telephone PT user can make a call or access a feature with a one touch operation This is possible by storing the number
94. PT can be used to customise the settings of the PBX or of an extension using the following programming features Programming Type Description Example Authorised Programmer Personal Programming Used by an extension user to customise the extension s settings One touch Dialling Line Preference Outgoing etc Extension user System Programming Used by an authorised party to customise the PBX System Password Extension Number etc Authorised administrator Manager Programming Used by the manager to customise 4 system programming settings of the System Speed Dialling Number Extension Password Set Call Log Manager Printout for Each Extension etc PBX set a password to each extension and print out call log information for each extension Conditions The manager extension is the extension that is connected to the lowest numbered jack jack 01 of the PBX and can therefore perform manager programming Only one system programming including PC programming or manager programming session is permitted at a time These 2 programming features cannot be performed simultaneously by 2 users During programming the PT is considered to be busy and will not receive calls System Password To access system programming the administrator system password must be entered The system password is set at the factory but can be changed through system programming gt System Pa
95. Panasonic Advanced Hybrid System Feature Guide KX TES824 moat KX TEM824 E S Thank you for purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use Introduction 2 About this Feature Guide The Feature Guide is designed to serve as an overall reference describing the features of the Panasonic Advanced Hybrid System It explains what the Advanced Hybrid System can do as well as how to obtain the most of its many features and facilities The Feature Guide is divided into the following sections Section 1 Call Handling Features Describes the features of the Advanced Hybrid System related to making and receiving calls and operating telephones Section 2 System Configuration and Administration Features Describes the features that allow the Advanced Hybrid System to be configured and administered to suit the needs of its users Section 3 Programming Instructions Serves as an overall system programming reference for the Advanced Hybrid System Section 4 Appendix Provides tables that describe the resource capacity of the Advanced Hybrid System as well as its different tones and ring tones Index References Found in the Feature Guide Installation Manual References The Installation Manual provides instructions detailing the installation and maintenance of the PBX Sections from the Installation Manua
96. Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 Panasonic Communications Co Ltd All Rights Reserved PSQX3083ZA KK1004MNO
97. Pickup Dialling gt Hot Line 60 Pickup Group 127 205 Polarity Reverse Detection 424 225 Polarity Reverse Detection gt Reverse Circuit 45 Power Failure Connections 183 Power Failure Restart 184 Power Failure Transfer 183 Prime Line Preference 36 50 Programming Instructions 185 188 Programming Procedures 193 Proprietary Telephone PT Features 133 PT Programming 172 188 PT Programming References 2 PT gt Proprietary Telephone PT Features 133 Pulse Restriction 118 204 Pulse Speed 402 219 Pulse to Tone Conversion 44 Q Quick Dialling 59 R Receiving Calls 35 Receiving Group Features 23 Redial 57 Redialling after Pulse to Tone Conversion 119 204 Remote Extension Lock 70 Remote Station Lock Control gt Remote Extension Lock 70 Remote Timed Reminder 156 Reorder Tone 261 Required Telephone 188 Reverse Circuit 45 Ring Tone Pattern Selection 19 Ring Tone Patterns 263 Ring Tone Patterns Sent from the Telephone Company New Zealand only 263 Ringback Tone Pattern 128 205 Ringback Tones 261 Ringing Line Preference 36 Room Monitor 79 Room Monitor 612 239 Route 1 4 Authorisation Code 381 384 217 Route 1 4 Exception Code 355 358 215 Route 1 4 Itemised Billing 385 388 217 Route 1 4 Selection Code 351 354 214 S Saved Number Redial 57 S CO Line Access 51 Second Feature Numbering Plan 012 198 Secret Number SMDR Print Suppression 803 249 Seizing a Line Features 4
98. S rreren ea n eian e e aE EE EE eE eaea eaae AT EE aAa eiae Aaaa 240 Extension Name in Cyrillic II 241 Message Waiting for Another Extension GTB eee eee eee eee 241 SLT Message Waiting Tei 242 LCS Recording Mode Set 620 seene 242 BV Resource IZ eegn degbsgesgrseegeke irea e aaa aAA aAA A Ta AE aiaia n iiis 242 BV tor Extension Ise ee eebe A R a E O ede ee ee 243 BV Access Code through CO Line 62851 sees 243 BGM Control f r ATC 243 SLT Ring Wait Time for New Call TI 24 eee ee 244 SEF Galler ID L nanne ea Geeta i een E Sen ed ENEE 244 SLT Fixed Bell Pattern 629 EE 244 Doorphone Ringing Day Night LUNCH 700 702 sss sss sees eee eee eee 245 Door Opener Day Night LUNCH To03 205 245 Doorphone Ring Tone Pattern TO 246 Doorphone Access Tone Ed LEE 246 Doorphone Ring RUE DEET 246 Door Open Duration 709 TT 247 Doorphone Ring Chime TO 247 Doorphone Chime Assignment TL ec cisacie et Sie ees eecieydl aie ae eid 247 Doorphone Chime Pattern 712 sees eee eee SMDR RS 232C Parameter 800 SMDR Parameter 801 1 secesczessctaveccedigescssaucsaceespanczevesiecnapevas ons cedbaecuschedacnevacgidieat teanezentaessaeersenetensi Incoming Outgoing Call Selection for Printing 802 sse eee eee eee 249 Secret Number SMDR Print Suppression 8021 sese eee 249 System Data DUMP B04 nunnai enean aenean ae aa a aa aaa enaa aeaaaee 249 SMDR Account Code Top 250 SMDR Rue Le TEE 250 BV Total Recording
99. Starting the Advanced Hybrid System Feature Guide References 2 2 4 Operator Manager Features 3 3 PT Programming User Manual References 3 1 Customising Your Phone Personal Programming 3 2 Managing Call Logs 3 3 Customising Your PBX System Programming Feature Guide 173 2 3 System Data Control 2 3 3 Automatic Time Adjustment Description The PBX clock can be adjusted automatically according to the time information received from your telephone company Time information can be received when an incoming call with Caller ID that includes time information is received The PBX clock will be adjusted every day with the first call after 3 05 A M if enabled through system programming gt Automatic Time Adjustment 152 Note Since the PBX clock is put ahead by one hour on the Summer Time start date a timed reminder set within one hour of the Automatic Time Adjustment feature will not ring Since the PBX clock is put back by one hour on the Summer Time end date a timed reminder set within one hour before the Automatic Time Adjustment feature will ring 2 times Conditions e SMDR will log call information using the PBX clock so that the logging time will be overlapped at the end of Summer Time 1 20 1 Station Message Detail Recording SMDR Feature Guide References 1 21 2 Timed Reminder 174 Feature Guide 2 3 System Data Control 2 3 4 Feature Numbering Description To call another extension us
100. Time 807 E 250 BV Card Initialisation 808 sese eee eree 251 Feature Guide 11 12 Caller E EE 251 Galler ID Area Code 901 sszi c h decisive eech enee teeters ia eee 251 Caller ID Modification for Local Calls 902 252 Caller ID Modification for Long distance Calls 902 seene 252 Caller ID Log Priority 904 sese see serene 252 Galler ID Automatic 0 Addition 905 gos deas tasecietiiecaadl Geter ete Ghani add Gees a iE E 253 Caller ID SMDR Format 906 scusa teiesssaiiensessair en eanes naio eea ia oa naeia aa an eE AEE TAASEN a Eaa 253 Caller ID SMDR Printout IOo0O 7 253 Common Area Call Log Check 909 eee 253 Caller ID Type ST 254 Call kog Next Page 927 EE 254 SMDR Mode for Printing 929 sse sese 254 Gall Forwarding Selection 963 ssc siaie costes ial ial ani aided ata aiea N S aE aN E EOS EENE 254 TRS Check after Answering Topp 255 TRS Check Time after Answering IO6 7 255 KX T7700 Series Incoming Lamp Control Top 255 GOUNtrY 995 EE EE 255 Firmware Version 998 ccccccts c cceectecesceechudeceenstheeete ceeyaueebese cebu dehevedbee eeseaenevectesdscnetquaeerpegcdtebeseeeeestewieedHerneneed 256 System Data Clear Ge 256 A PRD DONO K EN 4 1 Capacity of System RESOUICES cccesseeeceeeeeeeeeesneeeeeeseeneeeessneeeesseeeeeeeeeseeeeeeneseeeees 258 4 1 1 Capacity of System Hesources AE 258 4 2 TOMES FING TONGS wisi sii desscesedaasaninesessssdcaneandsecasssendtanaanaesssidnsansnssucin
101. ages Example Pattern C Total message recording time 60 minutes max Max number of messages 125 messages including Personal BV OGMs and Personal Voice Messages BV Resource 1 Manager Extn 101 Personal Message Area e Personal BV OGM e Personal Voice Message Personal Message Area e Personal BV OGM e Personal Voice Message BV Resource 2 Operator Extn 113 Common Message Area gt Common BV OGM e Common Voice Message Personal Message Area Personal Message Area e Personal BV OGM e Personal Voice Message e Personal BV OGM e Personal Voice Message Total message recording time 60 minutes max Max number of messages 125 messages including Personal BV OGMs and Personal Voice Messages Total message recording time 60 minutes max Max number of messages 125 messages including Common Personal BV OGMs and Common Personal Voice Messages If there are new voice messages in a user s personal message area or the common message area if accessible the user will hear a special dial tone dial tone 4 when going off hook In addition if that user s Feature Guide 115 1 15 Optional Device Features 116 telephone has a MESSAGE button or Message Ringer Lamp the corresponding button or lamp will light when a message has been left A MESSAGE button
102. aller ID Display on SLT feature applies to Intercom calls and outside CO line calls Intercom calls include forwarded calls calls from Transfer Recall and Hold Recall Outside CO line calls include calls directed to Uniform Call Distribution UCD or Direct Inward System Feature Guide 121 1 16 Caller ID Features 122 Access DISA ring groups forwarded calls intercepted calls or calls from extensions that placed outside CO line calls on consultation hold SLT Caller ID signalling type can be selected through system programming SLT Caller ID Signalling Type 15011 Each SLT including an SLT connected in parallel with a PT can be programmed to receive Caller ID information through system programming SLT Caller ID 628 When the caller s telephone number is sent to an SLT an Outside CO Line Access number can be automatically added to the telephone number through system programming SLT Caller ID Line Access Number 151 to be used when calling the caller back If a call is transferred forwarded or intercepted via Intercept Routing to an SLT the original caller s information will be shown on the SLT During a conversation Caller ID information will not be shown on the SLT When FSk type Caller ID information is received the caller s telephone number max 20 digits name max 16 characters date and time or the reason for nondisplay of Caller ID information such as Private Out of Area or
103. an select the Outside CO Line Access e 1 5 3 3 Outside method used when making outside CO line calls CO Line Access Feature Guide 49 1 5 Making Call Features 1 5 3 2 Line Preference Outgoing Description Through personal programming a proprietary telephone PT user can select the preferred method of seizing a line Line Preference Outgoing to be used each time the user goes off hook Method Description Idle Line When a user goes off hook an idle outside CO line is selected automatically from among the assigned outside CO lines gt Automatic Designated Line Access 141911 No Line When a user goes off hook no line is selected In order to make a call the user must select the desired line manually Prime Line When a user goes off hook the preset line is selected automatically Conditions A flexible CO button should be assigned as an Outside CO Line Access button Single CO S CO Group CO G CO or Other CO O CO before selecting a line preference Setting a new line preference clears the previous line preference Line Preference Override A user can override the preset line preference temporarily by pressing the desired Outside CO Line Access button before going off hook System programming determines the extension users that can make outside CO line calls in each time service mode Flexible Outward Dialling Day Night Lunch 405 407 It is p
104. any from a Host DX 47 1 5 3 SEWN a Line l 49 1 5 3 1 Seizing a Line Features OVERVIEW eee eee 49 1 5 3 2 Line Preference Outgoing sss sese eers 50 1 5 3 3 Outside CO LING ACCOSS dieu ege fesscagadeddeedsstdedgesussnsstecbiacvastees essdpesubpnaseestenGudedstesncensdectadceaseetsacdeneesuses 51 1 6 Memory Dialling Features isc sicseasncscasiscensasstsesisencssascessessasssnanuensexessnisenaaadaasssnsanaasasausstsads 53 1 6 1 Memory Dialling Features eege dee 53 1 6 1 1 Memory Dialling Features OVERVIEW AA 53 el te ten AAA WE 55 1 6 1 3 KX T7710 One touch Dialling sss sees sese 56 EE lt L lt TT 57 1 6 1 5 Speed Diallng PersonaliGvstem tst EntEnstnntEaennnateannnenne ennenen 58 DE Quick Dialling EE 59 IECH IA OU ING iorri ches Eben e E ohh tastes ee ieee Eeer iad ee eae 60 6 Feature Guide z t0 to o w N NNN sch k k k sch k k k ch k eck k k k k eh k k k k k ch k k k ch k k sch k k k sch k k k k sch k k k ch eck k eh k k k esch D D D D D D D GO M 4 E M A k CO CH hi A 10 3 10 4 10 5 10 6 10 7 10 8 10 9 10 10 zech zk 11 1 N 12 1 12 2 12 3 12 4 12 5 Wi 13 1 13 1 1 13 1 2 h b 14 1 Wu 15 1 15 2 15 3 15 4 15 5 15 6 15 7 Gn 16 1 16 2 zech J 17 1 17 2 17 3 Busy Line Busy Party Features cccccccssseeessseessssssssseneneeeeesensssneneeeeeseensnseneeeeoeeesess 61 Au
105. any messages in his or her mailbox and can play the message back by entering the Message Waiting Answer feature number Live Call Screening LCS Similar to a conventional home answering machine LCS allows a PT user to monitor his or her own mailbox as a caller is leaving a message and if desired answer the call simply by pressing the LCS button PT users can choose one of 2 ways to perform LCS through personal programming Live Call Screening LCS Mode Set Hands free mode The user can screen calls automatically through the built in speaker Private mode The user will hear an alert tone when a message is being recorded in his or her mailbox To screen calls the user must press the MONITOR SP PHONE or LCS button Feature Guide 143 1 19 Voice Mail Features LCS LCS Cancel Button A flexible CO DSS button can be customised as an LCS or LCS Cancel button 7 2 way Recording into the VPS PT users can record their own telephone conversations These recordings can be stored in the PT user s own mailbox 2 way Record or in another user s mailbox 2 way Transfer depending on which button the user presses to begin recording 2 way Record 2 way Transfer Button A flexible CO DSS button can be customised as a 2 way Record or 2 way Transfer button Note You should inform the other party that the conversation will be recorded before beginning to record any telephone conversation Conditions General e A VPS can be assi
106. arded to his or her personal message area when he or she cannot answer them If an incoming call direct to the user s extension or a call using the DISA AA service gt CO Line Mode Day Night Lunch 414 416 is forwarded to the user s personal message area the caller will hear a personal BV OGM and can leave a voice message e Direct Message feature An extension user can leave a voice message directly in the personal message area of another extension even if the extension has not been set to forward incoming calls to its personal message area or even if no personal common BV OGM has been recorded When a caller leaves a voice message using this feature the voice message is automatically linked to the Caller ID information recorded in the corresponding call log e An extension user can play and or erase voice messages from the user s extension In addition the user can remotely play and or erase voice messages through an outside CO line The user accesses the relevant voice message area by entering a preprogrammed voice message access code gt BV Access Code through CO Line 625 while hearing a personal common BV OGM or DISA OGM Note If the Voice Mail Integration feature has been set the BV feature will not function Conditions e Hardware Requirement An optional voice message card e The BV feature does not use OGMs for DISA Uniform Call Distribution UCD on either the preinstalled DISA UCD OGM card or the optional
107. at receive the redirected call ring for a preprogrammed time period UCD Ring Time after Intercept 526 When the timer expires the call is disconnected If a UCD OGM is not played the call will not be disconnected until the caller goes on hook Conditions e Touse this feature UCD must be selected as the distribution method for the desired outside CO line port gt CO Line Mode Day Night Lunch 41 4 416 e UCD OGM It is possible to select the UCD OGM sent to the caller when a call arrives at a UCD group and all extensions in the group are busy gt UCD Waiting Message 527 e The Log in or Log out status can be set for each extension 1 2 4 Log in Log out The last member of a group cannot log out e FWD DND Mode When searching for an available extension any extension that has set FWD All Calls FWD Busy No Answer or DND will be skipped 1 3 1 Call Forwarding FWD Do Not Disturb DND e UCD Busy Waiting Time It is possible to assign the length of time gt UCD Busy Waiting Time 521 the PBX holds an incoming outside CO line call via the UCD feature when all extensions in the UCD group are busy and to assign the interval time between the repeated UCD OGMs gt UCD OGM Message Interval Time 522 e Cyclic Tone Detection It is possible to select the number of times a cyclic tone must be detected while the UCD OGM is sent Cyclic Tone Detection 513 Cyclic Tone Detection can be used t
108. attern 116 3 party conference calls between 3 extensions Up to 3 3 party conference calls between one extension and 2 outside parties Up to 4 3 party conference calls between 2 extensions and one outside party Up to 4 5 party conference call with up to 5 extensions or with a combination of extensions and up to 2 outside parties One Conference Button On a PT that does not have a CONF Conference button a flexible CO button can be customised as a Conference button Consultation Hold When an extension user tries to establish a conference call the current call is automatically placed on consultation hold until the conference is established 1 12 5 Consultation Hold 3 party Conference A confirmation tone will be sent to all parties when a 2 party conference call is changed to a 3 party conference call It is possible to eliminate the tone through system programming Conference Tone 105 Unattended Conference Recall The duration of unattended conferences is restricted by a system timer gt CO to CO Line Call Duration 205 A ring tone or an alarm tone is heard at the conference originator s extension 50 seconds before the timer expires A warning tone starts to be heard by parties in the unattended conference 15 seconds before the timer expires If the originator returns to the conference before the unattended conference call is disconnected the timer will be cancelled If not the ring
109. atures 1 level AA DISA AA No 2 0 1 2 3 4 5 6 7 8 9 8 Extn Extn 8 8 8 _ z 8 Group 1 Group 2 A Zz e 2 level AA DISA AA No 4 0 1 2 3 4 5 6 8 Extn Extn e 8 Group 3 A Group 4 E 7 7 a 3 level AA DISA AA No 4 0 1 2 3 4 5 6 Mike Ex Smith 8 _ 102 6 1 2 3 4 5 6 CO Line Mode Day Night Lunch 414 416 DISA Built in AA 501 2 level AA Select 3 level AA for AA number 3 in DISA Built in AA 501 gt 3 level AA Assignment 540 549 3 level AA Select 3 level AA for second AA number 2 and for third AA number x in the 548 of 3 level AA Assignment 540 549 Mike Smith 102 Select Jack 02 for second AA number 2 and for third AA number 1 in the 543 of 3 level AA Assignment 540 549 In this example 1 After or while listening to the AA first level DISA OGM e g Press 1 to speak to Sales Press 2 to speak to Service Press 3 to speak to Support caller dials a DISA AA number 3 as directed by the DISA OGM 2 Next the AA second level DISA OGM e g Press 1 to speak to Hardware Team Press 2 to speak to Software Team directs the caller to dial another DISA AA number The caller dials 2 3 Last the AA third level DISA OGM e g Press 1 to speak to Mike Smith Press 0 to speak to the Operator directs the caller to dial a DISA AA number 1
110. ay dial an extension number as directed e g Enter the extension number of the desired party If the VPS transfers a call via the AA service the PBX will inform the VPS of the status of the called party using a DTMF status signal so that the VPS will know the status This enables the VPS to quickly play an appropriate OGM to the caller e g I m handling another call now I m away from my desk now etc The DTMF status signals sent by the PBX are explained below DTMF Status Signals Status Condition DTMF Status Signal Ringback Tone The PBX is ringing the corresponding 1 extension Busy Tone The called extension is busy 2 Reorder Tone The dialled number is invalid DND Tone The called extension has set DND 1 3 1 3 Do Not Disturb DND Answer The called extension has answered the call 5 Confirm The PBX confirms that a feature Such as 9 Message Waiting has been set or cancelled on the extension Disconnect The caller has hung up 9 FWD to VM Ringback Tone The called extension has set FWD to VPS gt 6 1 3 1 2 Call Forwarding FWD and the PBX is calling another port of the VPS FWD to VM Busy Tone The called extension has set FWD to VPS and 7 all ports of the VPS are busy 146 Feature Guide 1 19 Voice Mail Features Status Condition DTMF Status Signal FWD to Extension Ringback The PBX is calling an extension other than the 8 Tone one dialled most
111. ber Io 193 System Password ie EE 194 DSS Console Jack Assignment 002 eee 195 Console Paired Telephone OOd sese 195 One touch Transfer Using a DSS Button 005 sss eee 195 Feature Guide Time Service Switching Mode TO 196 Time Service Start Time 007 s s css2ci 1268 Git cto ek pitied ede eects ed aed deere de oe 196 Operator Assignment OO 196 Extension Number 009 miei ci LE eee 197 LED Time Display LAN LE 197 System Speed Dialling Name 011 eccesccessececeeseeceeeeecensececseeeeaeeesaesaeeeaeeseaeeeseeseseeseaeseanesneetsaeneneeenaes 198 Second Feature Numbering Plan TO12l sese eee 198 KX T7710 One touch Dialling 0121 199 Hunting Group Set MET 199 Hunting RK CAR NEE 199 DIME Integration Port RT eiia eea iaoa api aea Sarnia tin aaaea iE 200 DIMF Integration 03 EE 200 SET Hold Mode 104 iisi eian ne pene Age et iia lence en teen 200 Conference Tone DO 200 External P ger Access Tone 106 i csicsacced icc nal ee i ie eae 201 DTMF Receiver Check 107 seene 201 Flash Recall Mode for a Locked Extension 108 eee eee 201 CO Indicaton Re EE 201 Flash Recall Key Mode b ha 202 M sic on Hold 1 AE 202 MZIH leste EHNEN 202 Automatic Redial Repeat Count Di 202 Automatic Redial Interval ndl 203 Extension Ring Tone Pattern 115 EE 203 Conference Pattern T 203 Call Pickup Tone MAT EE 203 Puls Restriction NEE 204 Redialling after Pulse to Tone Conversion 119
112. box of a specified extension gt 1 19 1 Voice Mail APT Integration Conditions Extension button confirmation A display PT user can confirm the button settings such as the flexible CO button by pressing the corresponding button while on hook The Day Night Lunch and Extension Lock buttons can only be assigned to flexible DSS buttons at an extension assigned as the operator or manager User Manual References 3 1 3 Customising the Buttons 136 Feature Guide 1 18 Proprietary Telephone PT Features 1 18 3 LED Indication Description The LED Light Emitting Diode of the Message Ringer Lamp and the following buttons Line Status Buttons and Corresponding Extension Status Button can indicate line status with a variety of light patterns Line Status Buttons Single CO S CO Group CO G CO Other CO O CO INTERCOM Corresponding Extension Status Button Direct Station Selection DSS 1 Light Pattern of the Message Ringer Lamp e Incoming call from an outside CO line another extension Red flashing e Messages present no incoming call Red on e No messages present and no incoming call Off 2 Light Pattern of the Line Status Buttons Line Status intercon Button Outside CO Line Status l Line Status Light Paner sco amp co oco INTERCOM Off Idle Green on This extension is using the line Slow green This extension is holding the line flashing Modera
113. called party has set Do Not Disturb DND Feature Guide References 1 18 2 Flexible Buttons 4 2 1 Tones Ring Tones Feature Guide 39 1 5 Making Call Features User Manual References 1 2 1 Basic Calling 1 2 5 Switching the Calling Method Alternate Calling Ring Voice 3 1 2 Changing Personal Settings Using Programming Mode 40 Feature Guide 1 5 Making Call Features 1 5 2 Outside CO Line Call Features 1 5 2 1 Description Outside CO Line Call Features OVERVIEW An extension user can use the following features when making an outside CO line call Feature Emergency Call Description A user can dial preprogrammed emergency numbers regardless of the restrictions imposed on the extension Details in e 1 5 2 2 Emergency Call Account Code Entry A user can enter an account code to identify outgoing calls for accounting and billing purposes 1 5 2 3 Account Code Entry Pulse to Tone Conversion A user can temporarily switch from Pulse mode to DTMF Dual Tone Multi Frequency mode if necessary e 1 5 2 4 Dial Type Selection Pause Insertion A dialling pause can be manually inserted by pressing the PAUSE button or can be automatically inserted after a user dialled code such as a Host PBX Access code or Automatic Pause Insertion code The length of the pause can be specified through system programming e 1 5 2 6 Pause Insertion e 1 5 2 7 Host PBX
114. ce Incoming Type Description No Line A user can select a line by pressing the desired Outside CO Line Access button to answer an incoming call after going off hook Prime Line A user can answer a call arriving at a flexible CO button assigned as the Prime Line simply by going off hook Ringing Line default A user can answer a call ringing at one s own telephone simply by going off hook Conditions e Ringing methods can be selected from among immediate delayed no ringing or no incoming calls disable through system programming Flexible Ringing Day Night Lunch 408 410 Delayed Ringing Day Night Lunch 41 1 413 s A single line telephone SLT user can select Ringing Line mode only e A flexible CO button should be assigned as an Outside CO Line Access button Single CO S CO Group CO G CO or Other CO O CO before selecting a line preference e Setting a new line preference clears the previous line preference s In Prime Line mode if a PT user receives an incoming call on a line other than the Prime Line the user must go off hook and then press the corresponding flashing CO button to answer the call User Manual References 3 1 2 Changing Personal Settings Using Programming Mode Feature Guide 1 4 Answering Features 1 4 1 3 Call Pickup Description An extension user can answer a call ringing at another extension by entering the appropriate feature number
115. ces 1 2 3 Redialling Feature Guide 57 1 6 Memory Dialling Features 1 6 1 5 Speed Dialling Personal System 58 Description An extension user can use short numbers to frequently dialled numbers that are stored in the PBX either in the extension s Personal Speed Dialling or in System Speed Dialling Personal Speed Dialling is also known as Station Speed Dialling Conditions General e Anw number such as a telephone number or feature number can be stored in Personal Speed Dialling up to 24 digits and System Speed Dialling up to 32 digits e This feature is not available on rotary single line telephones SLTs Personal Speed Dialling e Personal Speed Dialling numbers 0 through 9 correspond to the numbers F1 through F10 of the Programmable Feature PF buttons assigned as One touch Dialling numbers Assigning a One touch Dialling number to PF button F1 will override Personal Speed Dialling number 0 and vice versa System Speed Dialling e TRS for System Speed Dialling gt TRS System Speed Dialling Class 301 Calls made using System Speed Dialling are restricted depending on the class of service COS of System Speed Dialling numbers and the COS assigned to each extension 1 8 1 Toll Restriction TRS e System Speed Dialling numbers System Speed Dialling Number 001 and names System Speed Dialling Name 01 1 can be assigned through system programming The assigned name will be sho
116. cked extension can make outside CO line calls The higher COS number will take precedence If for example COS 3 is assigned to an extension gt TRS COS Day Night Lunch 601 603 and the COS of locked extensions is assigned as 4 when the extension is locked the PBX allows the extension user to make outside CO line calls using COS 4 The PBX can also be programmed to perform a TRS check for numbers that contain nondigits X or TRS Check for and 125 If TRS check is disabled the PBX ignores any nondigits that are dialled when checking which is useful in preventing some unauthorised calls Feature Guide References 1 6 1 5 Speed Dialling Personal System 2 2 1 Class of Service COS Feature Guide 67 1 8 Toll Restriction TRS Features 1 8 2 Toll Restriction TRS Override by Account Code Description An extension user can override TRS temporarily to make a toll call from a toll restricted telephone 1 8 1 Toll Restriction TRS The extension user can carry out this feature by entering the appropriate account code before dialling the telephone number Account Code 121011 Flowchart TRS Override by Account Code is attempted Option Forced Verify All What is the account code mode Verify Toll Does the entered account code match a stored account code Does the entered Yes account code match an extension password Yes No No
117. continue SENG Go to another jack number To continue Go to another line number Note It is impossible to disable all extensions for all outside CO lines in each time service mode day night lunch In each mode at least one extension must be allowed to make an outside CO line call Feature amp Programming References 1 5 3 2 Line Preference Outgoing 1 5 3 3 Outside CO Line Access Flexible Ringing Day Night Lunch 408 410 To continue Go to next or prev jack number Ise A CE a oH 08 10 SC 1 8 X 01 24 X Enable 08 for day Disable 09 for night To continue 10 for lunch Go to another jack number To continue Go to another line number 220 Feature Guide 3 3 PT Programming Feature amp Programming References 1 1 3 2 Outside CO Line Ringing Selection 1 4 1 2 Line Preference Incoming Delayed Ringing Day Night Lunch 411 413 To continue Go to next or prev jack number DOES TE al sail gt e 11 13 11 1 8 01 24 X Refer to the note 11 for day 12 for night To continue 13 for lunch Go to another jack number To continue Go to another line number Note The ringing start time that can be selected for extension s selected in Flexible Ringing Day Night Lunch 408 410 depends on your country area as follows For United Kingdom Immediately 10 s 20 s 30 s For Others Immediately 5s 10s 15s Feature amp Programming Re
118. conversation with an outside party or Number while hearing a busy tone the current telephone number can be manually stored and redialled afterwards Speed Personal Personal Programming with the Feature Number 1 6 1 5 Speed Dialling Dialling System System Programming Personal System Quick Dialling System Programming e 1 6 1 6 Quick Dialling Hot Line Personal Programming with the Feature Number e 1 6 1 7 Hot Line Incoming Call Log Caller ID information is automatically stored e 1 16 2 Incoming Call Log corresponding buttons Valid Input Displayed while tat Input Entering Description 0 9 X 0 9 Store digits x and by pressing the PAUSE Pause Store a dialling pause by pressing the PAUSE button 1 5 2 6 Pause Insertion Feature Guide 53 1 6 Memory Dialling Features 54 Displayed while Input Entering Description FLASH RECALL F Hooking Store an EFA signal EFA mode by pressing the FLASH RECALL button at the beginning of the number 1 10 7 External Feature Access EFA INTERCOM Secret Hide all or part of the System Speed Dialling number or One touch Dialling number from the display by pressing the INTERCOM button at the beginning and at the end of the number to be hidden Secret Dialling It is programmable whether the hidden part will be shown on SMDR 1 20 1 Station Message Detail Recording SMDR C
119. cription An extension user can hold a call by placing it into a common parking zone of the PBX A parked call can be retrieved by any extension user This feature is useful when an extension user wants to hold more than one intercom call with a proprietary telephone PT or more than one intercom call or outside CO line call with a single line telephone SLT Conditions e Call Park Recall If a parked call is not retrieved within a preprogrammed time period Hold Recall Time 200 a ring tone will be heard at the extension that parked the call If the destination is engaged in a call when the timer expires an alarm tone will be heard e Ifa parked call is not retrieved within 30 minutes it is automatically disconnected e Retry If the specified parking zone is occupied the extension user will hear a busy tone While hearing a busy tone the user can retry by selecting another parking zone User Manual References 1 4 2 Holding a Call 92 Feature Guide 1 12 Holding Features 1 12 3 Call Splitting Description An extension user can speak alternately with 2 parties Placing the current call on hold allows the user to speak with the other party Conditions e This feature does not apply to calls from doorphones or paging announcements e Consultation Hold When the extension user presses the HOLD button on a proprietary telephone PT or the Recall hookswitch on a single line telephone SLT the held party is automa
120. d Code 302 305 Emergency Number 309 T continue 3 8 nex ron rss Se Cen Sa To continue Feature amp Programming References 1 5 2 2 Emergency Call 1 8 1 Toll Restriction TRS Account Code 310 eg continue 3 1 0 rer rone oe GE To continue Feature amp Programming References 1 5 2 3 Account Code Entry 1 8 2 Toll Restriction TRS Override by Account Code Account Code Mode 605 Feature Guide 213 3 3 PT Programming Automatic Pause Insertion Code 311 i ext Prev l NEXT or PREV EH rn To continue 3 7 e store oe Be 24 Ke To continue n o Feature amp Programming References 1 5 2 6 Pause Insertion Pause Time 417 TRS Extension Lock Class 312 Sale Jas ect es Jee COS 2 5 Disable Feature amp Programming References 1 8 1 Toll Restriction TRS 1 8 3 Extension Lock ARS Selection 350 i next Prev l 1 NEXT or PREV a a E E E eed To continue 28 w sa Fo CE Enable Disable T continue as Feature amp Programming References 1 9 1 Automatic Route Selection ARS Route 1 4 Selection Code Se lt a continue 51 54 Max 7 xie 51 for Route 1 0 9 X x To continue 52 for Route 2 53 for Route 3 Lge l 54 for Route 4 214 Feature Guide 3 3 PT Programming Feature amp Programming References 1 9 1 Automatic Route Selection ARS Route 1 4 Exc
121. d by Call Log Printout Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR 1 20 2 Call Log Printout for Each Extension Call Forwarding Selection Kin p continue 9 6 GB ber e rone E 24 X a Disable To continue 254 Feature Guide 3 3 PT Programming Feature amp Programming References 1 3 1 2 Call Forwarding FWD CO Line Mode Day Night Lunch 414 416 TRS Check after Answering 966 2 6 le Les el bel evo J Enable Disable Note This programme specifies whether the PBX checks DTMF signals when answering calls or not TRS Check Time after Answering 967 QOL Les l el Le 5 10 15 Ea s Note This programme specifies the length of time that the DTMF signal is checked when Enable is selected in TRS Check after Answering 966 KX T7700 Series Incoming Lamp Control 968 DAA er fa el ce Enable Disable Feature amp Programming References 1 17 1 Message Waiting Country 995 Bele e ST eee NE NE ES NE IT CE CECE WE Notes e This programme specifies your country area when the suffix of the PBX is NE or CE For more information please consult your dealer e When the country code is changed all system data is initialised Feature amp Programming References 2 3 6 Country Setting Feature Guide 255 3 3 PT Programming 256 Firmware Version 998 lt ROM gt lt Firmware gt Y501A
122. d through the built in speakers of all PTs External The page is heard through an external pager Group The page is heard through the built in speakers of the PTs that belong to a certain extension group Extension Group 600 All Extensions amp External The page is heard through the built in speakers of all PTs and an external pager simultaneously The paged person can answer the page from a nearby telephone It is possible to page with a call on hold in order to transfer the call Paging Deny It is possible for each extension to deny being paged Conditions e Hardware Requirement A user supplied external pager e A confirmation tone will be sent to the external pager before the paging announcement It is possible to eliminate the tone through system programming External Pager Access Tone 106 e Only one person can use this feature at a time e Extensions that cannot be paged are Ringing or busy PTs PTs in Paging Deny mode PTs in DND mode gt 1 3 1 3 Do Not Disturb DND Installation Manual References 2 8 1 Connecting Peripherals User Manual References 1 6 1 Paging 1 6 2 Answering Denying a Paging Announcement Feature Guide 99 1 15 Optional Device Features 1 15 Optional Device Features 1 15 1 Doorphone Call Description A visitor can use a doorphone to call its preprogrammed destination Extension users can call a doorphone Doorphones can also be used for the R
123. ddition 905 Sys es ect eee Lee Enable Disable Feature amp Programming References 1 16 1 Caller ID Caller ID SMDR Format 906 Salle wer L store ow Without CID Not printed VL CID Printed Note Even if a name is also sent by the Caller ID service only the number is printed Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR Caller ID SMDR Printout 907 DOD Cex ea el Le Enable Disable Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR Common Area Call Log Check SEN p continue 2 0 9 Ger sc lela dE z5 Disable To continue Feature amp Programming References 1 16 2 Incoming Call Log Feature Guide 253 3 3 PT Programming Caller ID Type 910 eme GIE e 8 FSK DTMF To continue SELECT g Feature amp Programming References 1 16 1 Caller ID Call Log Next Page 927 DAD ec bel el Le Enable Disable Note This programme enables the PBX to include page breaks when printing out call logs for each extension SMDR Mode for Printing 929 2 2 la vert kcal bel Lew J MODE 1 MODE 2 Note Even if On outgoing incoming call or Toll outgoing call is selected in Incoming Outgoing Call Selection for Printing 802 when MODE 2 is selected in this programme the call log information is not displayed by SMDR but the information for each extension is displaye
124. de CO Line All calls are forwarded to an outside party provided this feature is enabled for each extension through system programming Call Forwarding to CO Line 607 Follow Me When an extension user fails to set this feature before leaving his or her desk this feature can be set from the destination extension Forwarded to Extension Lob 1 Another Extension kl Outside Party Incoming Intercom Calls 7 SS Outside CO Line Calls S 3 vps I 4 BV Available Destinations Destination Availability Extension proprietary telephone PT single line telephone SLT Automatic Line Access no Phone no Only available when FWD to Outside CO Line is enabled for the extension through system programming Call Forwarding to CO Line 607 Outside CO Line Group Access no Outside Only available when FWD to Outside CO Line is CO Line Group no Phone no enabled for the extension through system programming Call Forwarding to CO Line 607 Voice Processing System VPS Built in Voice Message BV feature no Only available when the BV feature is enabled for the extension through system programming BV for Extension 622 Conditions General e This feature does not apply to calls from Hold Recall and Camp on Recall e The types of calls that are forwarded by this feature are Feature Gu
125. de Tables 64 Exclusive Call Hold 90 Executive Busy Override 62 Executive Busy Override 608 238 Executive Busy Override Deny 62 Extension Controlling Features 155 Extension Feature Clear 155 Extension Group 600 236 Extension Jack Configuration 160 Extension Lock 70 Extension Lock CANCEL ALL 70 Extension Name 604 237 Extension Name in Cyrillic 616 241 Extension Number 009 197 Extension Ring Tone Pattern 115 202 Extension to CO Line Call Duration 212 211 Extension to Outside CO Line Call Duration 85 Feature Guide 267 Index External Feature Access EFA 84 External Pager Access Tone 106 201 F Fault Recovery Diagnostics 183 FAX Connection 503 229 FAX Tone Detection 514 232 Feature Guide References 2 Feature Highlights 5 Feature Numbering 175 Firmware Upgrade 182 irmware Version 998 256 ixed Buttons 133 lash Recall 83 lash Recall Key Mode 110 202 ash Recall Mode for a Locked Extension 108 201 ash Recall Time 418 223 exible Buttons 135 exible Outward Dialling Day Night Lunch 405 407 220 exible Ringing Day Night Lunch 408 410 220 FWD to Outside CO Line 31 FWD gt Call Forwarding FWD Do Not Disturb DND 20 FWD AllCalls 31 FWD Busy No Answer 31 FWD FollowMe 31 0 0 0 0 0 0 0 0 TI G General Call Hold 90 Group 162 Group Call Pickup 37 H Handset Headset Selection gt Headset Operation 81 Hands free Answerback 38 Hands
126. des and exchange codes as they are placed into service Failure to upgrade the on premise PBXs or peripheral equipment to recognise the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA e ARS Inter digit Time The inter digit time used while the PBX is checking the dialled number for the ARS feature can be specified through system programming ARS Inter digit Time 363 e TRS TRS checks are performed before ARS number modification so programme TRS Denied Code Tables and Exception Code Tables accordingly 1 8 1 Toll Restriction TRS e Ifan extension user makes calls using the Automatic Line Access number and the leading number of a dialled telephone number does not match any entries found in the Leading Number an outside CO line enabled in Automatic Designated Line Access 419 is automatically seized e The PBX checks the number repeatedly until 7 digits have been dialled e f an extension user makes an outside CO line call by directly pressing a Single CO S CO Group CO G CO or Other CO O CO button or by dialling an assigned Outside CO Line Group Access number and the seized outside CO line has been enabled in ARS Selection 350 the call is made with the ARS feature Feature Guide 77 1 10 Conversation Features 1 10 Conversation Features 1 10 1 Hands free Operation
127. des programmed in 302 and 60 exceptions codes code numbers 01 60 3 303 programmed in 306 Tables for Classes 2 and 3 Tables for Classes 3 through 5 60 denied codes programmed in 302 40 exception codes code numbers 01 40 4 through 304 programmed in 306 Tables for Classes 2 through 4 Tables for Classes 4 and 5 80 denied codes programmed in 302 20 exception codes code numbers 01 20 5 through 305 programmed in 306 Tables for Classes 2 through 5 Table for Class 5 64 Feature Guide COS 1 COS 2 COS 3 COS 4 COS 5 1 8 Toll Restriction TRS Features All outside CO line calls permitted Class 2 restriction Class 2 5 exceptions Class 2 3 restrictions Class 3 5 exceptions Class 2 4 restrictions Class 4 5 exceptions Class 2 5 restrictions Class 5 exception Calls are restricted Calls are permitted TRS for System Speed Dialling gt TRS System Speed Dialling Class 301 Calls made using System Speed Dialling are restricted depending on the COS of System Speed Dialling numbers and the COS assigned to each extension If for example the COS of System Speed Dialling numbers is assigned as 2 the PBX will allow System Speed Dialling calls for the extensions with COSs 1 and 2 but not allow System Speed Dialling calls for the extensions with COSs 3 4 and 5 acc
128. destinations in the following priority DISA IRNA to BV Day Night Lunch 438 440 Flexible Ringing Day Night Lunch 408 410 DISA Security Mode Security can be enabled for the PBX to control the types of calls that can be made by callers using DISA When the DISA security mode is set to All Security or Trunk Security gt DISA Security Mode 511 a caller is required to enter a DISA security code DISA Security Code 512 before making intercom and outside CO line calls or outside CO line calls only respectively The DISA security code and the number of digits required for the DISA security code DISA Security Code Digits 530 can be assigned by the manager After entering a DISA security code if the code is the same as one of the preprogrammed security codes the caller will hear a short beep It is possible to eliminate the tone through system programming DISA Tone after Security Code 51811 If the DISA security code is entered incorrectly 3 times when using DISA a reorder tone will be sent to the caller and the call will be disconnected Feature Guide 109 1 15 Optional Device Features Security Mode Intercom Calls Outside CO Line Calls All Security Trunk Security No Security Vv Vv v Permitted Outside to Outside CO to CO Line Calls through DISA 110 DISA callers can use DISA to make outside CO line calls when allowed by the DISA security mode If a call betw
129. digits 0000 9999999 01234 WARNING To maintain system security a password is required to perform system programming To avoid unauthorised access and possible fraudulent dialling do not disclose the password Warning to the Administrator regarding the system password 1 2 D T Please inform the customer of the importance of the password and the possible dangers if it becomes known to others To avoid unauthorised access and possible fraudulent dialling maintain the secrecy of the password We strongly recommend that you change the default password value to something else for reasons of system security It is best to use a password of 7 digits Please change the password periodically If a system password is forgotten it can be found by loading a backup of the system data into a PC and checking the password using the KX TE Maintenance Console software If you do not have a backup of the system data you must reset the PBX to its factory defaults and reprogramme it Therefore we strongly recommend maintaining a backup of the system data For more information on how to back up the system data refer to the on line help that appears by selecting the Help menu during PC programming However as system passwords can be extracted from backup copies of the system data file do not allow unauthorised access to these files Note This PBX has only one system password It can be changed by either PT programming or PC programmi
130. ding SMDR Personal Common BV OGM Mute Time Certain DTMF signals such as Caller ID information may be sent from the telephone company when a call is first connected Because these signals may interfere with BV the PBX can be programmed to ignore DTMF signals for a specified amount of time gt OGM Mute Time 519 after a call is connected After the Personal Common BV OGM Mute Time passes DTMF signals are recognised by the PBX and the personal common BV OGM begins playing Installation Manual References 2 3 8 2 Channel Voice Message Card KX TE82492 Feature Guide References 1 15 6 Direct Inward System Access DISA 4 2 1 Tones Ring Tones User Manual References 1 5 5 Using Voice Messaging Built in Voice Message BV 2 1 6 Recording Playing or Erasing Common BV Outgoing Messages Feature Guide 1 16 Caller ID Features 1 16 Caller ID Features 1 16 1 Caller ID Description The PBX can receive Caller ID information telephone numbers and callers names from calls received on outside CO lines This information can be shown on the displays of proprietary telephones PTs as well as some single line telephones SLTs when receiving calls Additionally Caller ID information is logged in the Incoming Call Log of the extension that received the call allowing the caller to view a record of incoming calls or make a call to a person in the call log later The PBX can be programmed to modify a caller s telephone number
131. e To continue sal Feature amp Programming References 1 10 2 Room Monitor Feature Guide 239 3 3 PT Programming 240 CO Line Call Duration Limitation oaa cl Sone E 241X za Disable To continue sel Feature amp Programming References 1 10 8 Outside CO Line Call Limitation Extension to CO Line Call Duration 212 Internal Pulse Detection e Doa cl Sone E 24 Disable To continue Feature amp Programming References 1 12 1 Call Hold Hookswitch Flash Timing Range 207 LCD Language 615 To continue OOO suse Fels SIE E to the note To continue SELECT lt _____ Notes e The following languages are available for the LCD English Spanish Portuguese Russian Greek Czech Hungarian Slovak Polish Italian Ukrainian Selections vary depending on your country area e Russian display is only available for the KX T7730 KX T7735RU e When Russian or Ukrainian is selected in this programme during intercom calls the calling extension s name assigned in Extension Name in Cyrillic 616 is displayed at the called extension Feature Guide 3 3 PT Programming When another language is selected the calling extensions name assigned in Extension Name 604 is displayed Extension Name in Cyrillic Em i NEXT or PREV e SSES Ee To continue HoA ber rone exo Max 10 characters To continue ssiecr s An extension name can b
132. e This programme enables a locked extension to send a flash recall signal during a conversation with an outside party CO Indicator 109 Cb Ys eech es Enable Disable Note This programme is available for the extension s assigned not to ring in Flexible Ringing Day Night Lunch 408 410 to answer incoming outside CO line calls Feature Guide 201 3 3 PT Programming Flash Recall Key Mode 110 G30 Jee Jess Jee Jee MODE1 EFA model NODES Flash Recall mode Feature amp Programming References 1 10 6 Flash Recall 1 10 7 External Feature Access EFA Music on Hold 111 A J La ret kel bal Lo Internal e one Note Selections vary depending on your country area Feature amp Programming References 1 12 4 Music on Hold 1 15 4 Background Music BGM DSS Lamp Mode 112 LOD ret bel l Lo Enable Disable Note Enable FWD Flashing slowly DND Flashing at moderate speed Disable FWD Off DND Off Feature amp Programming References 1 18 3 LED Indication Automatic Redial Repeat Count 113 OS ret kcal bel Los 0 3 10 i 5 times Feature amp Programming References 1 6 1 4 Redial 202 Feature Guide 3 3 PT Programming Automatic Redial Interval 114 HIRTT RSR H HG 40 60 s Feature amp Programming References 1 6 1 4 Redial Extension Ring Tone Pattern 115 OST Rs Ss KEE Single Double Triple Feature amp Programming Refer
133. e timer expires When the timer expires the call is disconnected 1 10 8 Outside CO Line Call Limitation e Ifa CPC Calling Party Control signal or reverse signal is received from an outside CO line the corresponding call between 2 outside parties will be disconnected User Manual References 1 5 1 Forwarding Your Calls Call Forwarding FWD 1 5 5 Using Voice Messaging Built in Voice Message BV 1 8 3 If a Voice Processing System is Connected Feature Guide 33 1 3 Call Forwarding FWD Do Not Disturb DND Features 1 3 1 3 Do Not Disturb DND Description Extension users can use this feature to prevent calls from ringing at their extension The calling extension will hear a Do Not Disturb DND tone Conditions e DND Override An extension in DND mode can be called by extensions that are allowed to override DND through system programming gt DND Override 609 e This feature does not apply to calls from Hold Recall and Timed Reminder e Cals from outside CO lines programmed as Normal or DIL gt CO Line Mode Day Night Lunch 414 416 can be received at a user s extension but the telephone will not ring The corresponding CO button will flash when an outside CO line call is received and the user can answer the call by pressing this button User Manual References 1 2 4 When the Dialled Party is Busy or There is No Answer 1 7 2 Refusing Incoming Calls Do Not Disturb DND 34 Fea
134. e This outside CO line can be used by multiple extension users to make calls but can only be used by a single extension to receive calls e Ifa DIL destination is an extension within an extension group that has enabled the Idle Extension Hunting feature and it is busy the Idle Extension Hunting feature becomes active 1 2 1 Idle Extension Hunting Feature Guide References 2 2 3 Time Service 14 Feature Guide 1 1 Incoming Call Features 1 1 1 2 Intercept Routing Description Redirects incoming outside CO line calls via the Direct Inward System Access DISA or Uniform Call Distribution UCD feature to a preprogrammed destination when the original destination does not or cannot answer the call There are 2 types of Intercept Routing described below Type Description No Dial After hearing a dial tone short beep or a DISA outgoing message OGM if the caller does not dial anything or enters an unrecognised input the call is redirected to preprogrammed intercept destinations in the following priority DISA IRNA to BV Day Night Lunch 438 440 Flexible Ringing Day Night Lunch 408 410 Intercept If a called party does not answer a call within a preprogrammed time period gt DISA Routing No Ring Time before Intercept 508 UCD Ring Time before Intercept 525 the call is Answer IRNA _ redirected to preprogrammed intercept destinations in the following priority DISA IRNA to BV Day Night
135. e password can consist of numerals only 186 Feature Guide 3 2 PC Programming 3 2 PC Programming 3 2 1 Installing and Starting KX TE Maintenance Console To programme and administer the PBX by PC Personal Computer you need to install KX TE Maintenance Console onto the PC To install and start KX TE Maintenance Console when the PC and the PBX are connected refer to the Installation Manual 3 1 1 Installing KX TE Maintenance Console on a PC KX TE Maintenance Console starts the programme using the drive where you installed the software automatically System Requirements Operating System e Microsoft Windows 98 SE Windows Me Windows 2000 or Windows XP Hardware e CPU 133 MHz Intel Pentium or faster e RAM At least 64 megabytes MB of available RAM 128 MB recommended e Hand disk space At least 100 MB of space for the installation and approximately 2 MB of additional space for user files Feature Guide 187 3 3 PT Programming 3 3 PT Programming 3 3 1 Programming Instructions Required Telephone PBX settings can be customised through system programming by using a proprietary telephone PT with a display such as the KX T7730 An authorised administrator or the manager extension connected to the extension jack 01 can access system programming Only one system programming session can be performed at a time that is only one user can access system programming at a time This includes PC programmin
136. e stored using a PT s dialling buttons The displayed character varies depending on the number of times that the dialling button is pressed It is possible to toggle between Alphabet mode Cyrillic alphabet mode and Numeral mode by pressing SELECT e Russian display is only available for the KX T7730 KX T7735RU Feature amp Programming References 1 5 1 1 Intercom Call 3 3 1 Programming Instructions Entering Characters LCD Language 615 Message Waiting for Another Extension ke KREESSER Daas To continue 6 4 8 new rdl sel o 24 w To continue ol Feature amp Programming References 1 17 1 Message Waiting Feature Guide 241 3 3 PT Programming SLT Message Waiting 61 Le eh EE ye p continue omota ssl rone E 24 end ens To continue Feature amp Programming References 1 17 1 Message Waiting LCS Recording Mode Set Te aa continue 6 2 0 e e rone E 24 Mee recording Keep recording To continue Feature amp Programming References 1 19 1 Voice Mail APT Integration BV Resource 621 i ext Prev NEXT or PREV WEEN Ee To continue DODAM Gi Gor 24 Resource 1 2 To continue sel Feature amp Programming References 1 15 7 Built in Voice Message BV 242 Feature Guide 3 3 PT Programming BV for Extension 622 pgp continue DIOD ol on ze 20 X Se Disable To continue a Feature
137. econds 7 Code Shows the account code appended to the call gt 1 5 2 3 Account Code Entry the account code index number e g 13 the number of the extension that used the Walking COS feature e g 101 or DISA security code status e g 0 0 A DISA incoming call without a DISA security code 1 to 4 A DISA incoming call with a DISA security code number Actual DISA security codes are not printed by SMDR gt DISA Security Code 512 Feature Guide 151 1 20 Administrative Information Output Features The following data can be controlled through system programming to adjust whether or how they are printed or displayed by SMDR Programmable Items Hem Description Incoming Outgoing outside CO line call Controls whether incoming outgoing outside CO line calls are shown gt Incoming Outgoing Call Selection for Printing 802 Even if On or Toll is selected for outgoing outside CO line calls or even if On is selected for incoming outside CO line calls when MODE 2 is selected in SMDR Mode for Printing 929 the call log information is not displayed by SMDR but the information for each extension is displayed by Call Log Printout If Toll is selected for outgoing outside CO line calls only calls that are checked in TRS COS 2 5 Denied Code 802 305 and are allowed are shown Caller s identification Controls whether a caller s telephone number
138. edsascacdenseasenstiandanaas 260 4 2 1 Tones Ring Me 260 MAEN e eea e a Eea e a OOO Feature Guide Section 1 Call Handling Features Feature Guide 13 1 1 Incoming Call Features 1 1 Incoming Call Features 1 1 1 Incoming Outside CO Line Call Features 1 1 1 1 Direct In Line DIL Description Directs incoming outside CO line calls to a preprogrammed destination based on the outside CO line carrying the call Each outside CO line can have a different destination for each time service mode Programming Example The table can be programmed for each outside CO line Distribution method and destination Outside CO Line No Day Lunch Night 1 DIL 101 DIL 102 DIL 102 2 DIL 103 DIL 103 DIL 103 Cont 8 Normal Normal Normal CO Line Mode Day Night Lunch 414 416 In this example If an outside CO line call is received on outside CO line 1 a In day mode Direct In Line DIL distribution is assigned The call is routed to its DIL destination extension 101 b In lunch night mode DIL distribution is assigned The call is routed to its DIL destination extension 102 Conditions e To use this feature DIL must be selected as the distribution method for the desired outside CO line port When Normal is selected an incoming outside CO line call is received at the extensions assigned in Flexible Ringing Day Night Lunch 408 410
139. een 2 outside parties is established via DISA the length of the call can be limited to a preprogrammed duration gt CO to CO Line Call Duration 205 A timer will activate when the call is connected and a warning tone will be heard 15 seconds before the timer expires When the timer expires the call is disconnected 1 10 8 Outside CO Line Call Limitation To detect the end of an outside to outside CO to CO line call Calling Party Control CPC Signal Detection can be assigned through system programming CPC Signal Detection Incoming 420 CPC Signal Detection Outgoing 421 Feature Guide 1 15 Optional Device Features Flowchart A DISA call from an outside party is received DISA Delayed Answer Time expires The PBX answers the call DISA OGM Mute Time expires No is the assigned Yes DISA OGM recorded oe ee One short beep DISA OGM i Intercept Time for Internal DISA expires Os Re DISA Wait Timer after OGM expires i I Cyclic tone Fax CNG tone y y CPC signal A number is dialled Nothing is dialled The call is sent to the fax extension Is a security natie tie The call is security mode code required y disconnected No Y Trunk or No The security l Routi code is entered s Intercept Routing employed y Yes Orie The code i i short b
140. eep e code is correct Spee The call is Make an outside disconnected L Busy tone j T CO line call W y CO The code is incorrect The call is The call reaches the destination established U DISA Ring Time before The call is y The call is Intercept expires disconnected established The call is not answered for The call is not answered The destination 40 saconde extension s is are busy y U The call is What is the DISA disconnected Busy Mode Disconnect Busy tone 7 Call Waiting DISA DISA Ring Time before Intercept expires A busy DISA y y OGM is heard azas A The call is The call is not v BV is answered SC established answered Goes to A The call is sent to another extension Goes t0 DISA Ring Time after Intercept expires The call is The call is not established answered t The call is disconnected Feature Guide 111 1 15 Optional Device Features 112 Conditions WARNING There is a risk that fraudulent telephone calls will be made using the Outside to Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent
141. el to set a wake up call for an extension in a guest room or for a parent to set a wake up call for an extension ina child s room Conditions e Be sure that the PBX clock is set to the correct time e Setting a new alarm time clears the previous alarm time e There is no limit for the number of the extensions that can set Timed Reminder at the same time User Manual References 1 7 1 Setting the Alarm Timed Reminder 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 156 Feature Guide 1 22 Audible Tone Features 1 22 Audible Tone Features 1 22 1 Dial Tone Description The following dial tones inform extension users about features activated on their extensions Type Description Tone 1 A normal dial tone is heard when none of the features listed for dial tones 2 through 5 have been set Tone 2 Heard when any of the following features is set e Absent Message e Background Music BGM for proprietary telephones PTs only e Call Forwarding FWD e Call Pickup Deny e Data Line Security e Do Not Disturb DND e Extension Lock e Hot Line for single line telephones SLTs only e Message Waiting for PTs only e Remote Extension Lock e Timed Reminder Tone 3 Heard when any of the following features is performed e Account Code Entry e Answering a call from Timed Reminder e Going off hook with an SLT that has messages waiting Tone 4 Heard when going o
142. ence Features 1 13 1 Conference Features 1 13 1 1 Conference Features OVERVIEW Description The following features are available to establish a conference call Feature Description Details in Conference An extension user can establish a 3 party or 5 party 1 13 1 2 conference call Conference Executive Busy Override An extension user can interrupt an existing call to e 1 7 2 Executive establish a 3 party conference call Busy Override 96 Feature Guide 1 13 Conference Features 1 13 1 2 Conference Description An extension user can establish a conference call The following Conference features are available Feature Description 3 party Conference During a 2 party conversation an extension user can add a third party to the conversation thereby establishing a 3 party conference call Unattended Conference The proprietary telephone PT user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conversation The user may return to the conference at any time if he or she desires 5 party Conference A PT user can establish a 3 party to 5 party conference call by entering the 5 party Conference feature number Conditions General Conference call arrangement The following configurations of 3 party or 5 party conference calls are possible at the same time through system programming gt Conference P
143. ences 1 1 3 3 Ring Tone Pattern Selection 1 5 1 1 Intercom Call 4 2 1 Tones Ring Tones Conference Pattern 116 CGS Rs Fs el es 3 party C 0 E 3 3 party C 1 E 3 3 party C 2 E 3 5 party C 2 E 5 Note 3 party C 0 E 3 No outside parties can attend a 3 party conference call 3 party C 1 E 3 One outside party can attend a 3 party conference call 3 party C 2 E 3 A maximum of 2 outside parties can attend a 3 party conference call 5 party C 2 E 5 A maximum of 2 outside parties can attend a 3 party to 5 party conference call The PBX allows up to 2 outside parties to participate in a conference call C CO E Extension Feature amp Programming References 1 13 1 2 Conference Call Pickup Tone 117 DOO ec sa el Ge Enable Disable Feature amp Programming References 1 4 1 3 Call Pickup Feature Guide 203 3 3 PT Programming Pulse Restriction 118 OE Cex ea el Le Enable Disable Note It is programmable whether pulse dialling is sent or not to the telephone company during a conversation with an outside party when Pulse or Call Block mode is enabled in Dial Mode 401 Redialling after Pulse to Tone Conversion 119 SES Cs T l Jee Enable Disable Feature amp Programming References 1 5 2 4 Dial Type Selection Bell Frequency 120 SES eer eee ee 1 20 25 Hz Z ot This programme selects the bell frequency sent to an SLT Automatic Line Access 121 IST Les
144. ension jack 01 extension 101 to be able to receive a doorphone call from a doorbell door chime connected to Relay 4 programme as follows Programming Doorphone 1 2 3 4 Doorphone Ringing Enable extn 101 Enable extn 101 Enable extn 101 Enable extn 101 Doorphone Ring Chime 2 Chime Chime Chime Chime Doorphone Chime Relay 4 Relay 4 Relay 4 Relay 4 Assignment Doorphone Chime Pattern 4 Pattern 1 Pattern 2 Pattern 3 Pattern 4 1 gt Doorphone Ringing Day Night Lunch 700 702 2 _s Doorphone Ring Chime 710 2 gt Doorphone Chime Assignment 71 1 4 _s Doorphone Chime Pattern 712 In this example When a visitor presses the Call button of Doorphone 2 Adoorbell door chime connected to Relay 4 chimes with Pattern 2 Because Doorphone Ring Chime is set to Chime extension 101 does not ring The extension user who is allowed to receive a call from Doorphone 2 can answer the doorphone call by going off hook within a preprogrammed time period gt Doorphone Ring Time 708 If the user is allowed to unlock the door gt Door Opener Day Night Lunch 703 705 he or she can then unlock the door by entering the Door Open feature number Ifthe called extension is busy and has set Call Waiting the extension user hears a call waiting tone and the call information flashes on the display Conditions e Hardware Requirement A
145. ension users must leave their desks temporarily Any 4 digit code can be used to lock and unlock an extension This feature is also known as Electronic Station Lockout Conditions Remote Extension Lock An extension assigned as the operator or manager extension can remotely lock or unlock an extension using a Direct Station Selection DSS Console This feature functions only if the operator or manager has set the extension password When the operator or manager locks an extension remotely the extension s user cannot unlock it When a user locks an extension the operator or manager extension can override the lock and unlock the extension This feature is also known as Remote Station Lock Control The class of service COS of extensions locked by the Extension Lock or Remote Extension Lock feature can be assigned gt TRS Extension Lock Class 812 so that even a locked extension can make outside CO line calls The higher COS number will take precedence If for example COS 3 is assigned to an extension gt TRS COS Day Night Lunch 601 603 and the COS of locked extensions is assigned as 4 when the extension is locked the PBX allows the extension user to make outside CO line calls using COS 4 Extension Lock CANCEL ALL The operator or manager can cancel this feature for all extensions simultaneously This feature also functions as Incoming Call Log Display Lock 1 16 2 Incoming Call Log The Incoming Call Log fo
146. eption Code l NEXT or PREV La EE To continue 3 x or m 55 58 Max rie 55 for Ss 0 9 X x To continue 56 for Route 2 57 for Route 3 58 for Route 4 Feature amp Programming References 1 9 1 Automatic Route Selection ARS be 1st Carrier Selection Code Zei BIGI ET Max 4 digits 0 9 Feature amp Programming References 1 9 1 Automatic Route Selection ARS ARS Modification Removed Se 360 eg continue geg To continue sc Feature amp Programming References 1 9 1 Automatic Route Selection ARS Feature Guide 215 3 3 PT Programming ARS Modification Added Number 361 i ext Prev l NEXT or PREV RE EE EE To continue DOO Ge m oD AE Al Max 20 digits 0 9 X P To continue Feature amp Programming References 1 9 1 Automatic Route Selection ARS ARS Dial Tone 362 Jaa bes ees oe oe Tone1 Tone2 a Aa Feature amp Programming References 1 22 1 Dial Tone ARS Inter digit Time 363 D00 tx x 1 20 s Note This assignment should be the same as the inter digit timer assigned in Inter digit Time 208 Feature amp Programming References 1 9 1 Automatic Route Selection ARS ARS CO Line Group 364 Rep ent pit ret a gee To continue QO Cx AS SEE fos L DIS To continue et 7 Note The assignments in Route 1 4 Selection Code 351 354 are effective for this programme
147. er or to access PBX features access numbers extension numbers or feature numbers are required Feature numbers are available while 1 2 3 4 a dial tone is heard a busy Do Not Disturb DND ringback tone is heard dialling or talking on hook 1 Feature Numbering available while a dial tone is heard Extension numbers and features that are available while a dial tone is heard have fixed numbers and flexible numbers respectively shown in the following table a b Extension Numbers The extension numbering plan can be selected through system programming Extension Number 009 When the extension numbering plan is selected the default extension numbers change automatically as follows Plan 1 Plan 2 extension jacks 01 through 24 extension numbers 101 through 124 Plan 3 extension jacks 01 through 24 extension numbers 11 through 34 If a rotary single line telephone SLT is used at any extension select Plan 1 Note For United Kingdom and New Zealand when the extension numbering plan is selected the default extension numbers change automatically as follows Plan 1 Plan 2 extension jacks 01 through 24 extension numbers 201 through 224 Plan 3 extension jacks 01 through 24 extension numbers 21 through 44 Feature Numbers When Plan 2 or Plan 3 is selected feature numbers starting with 7 are useable with and without added before 7 Example The default feature number for setting
148. es 1 7 3 Call Waiting Tone Description When an extension user attempts to call a busy extension i e an extension that is ringing or having a conversation a call waiting tone will be sent to the called extension to indicate another call is waiting Conditions e This feature functions only if the called extension has activated Call Waiting If it is activated the calling extension will hear a ringback tone e One of 2 call waiting tones can be selected through personal programming Call Waiting Tone Type Selection Feature Guide References 1 1 3 5 Call Waiting 4 2 1 Tones Ring Tones User Manual References 3 1 2 Changing Personal Settings Using Programming Mode Feature Guide 63 1 8 Toll Restriction TRS Features 1 8 Toll Restriction TRS Features 1 8 1 Toll Restriction TRS Description Toll Restriction TRS can prohibit certain extension users from making unauthorised outside CO line calls Every extension is assigned to one of 5 classes of service COSs for each time service mode TRS COS Day Night Lunch 601 603 COS 1 grants the highest level of authorisation allowing all outside CO line calls to be made and COS 5 grants the lowest level of authorisation COSs 2 through 5 are used to restrict calls with a combination of preprogrammed Denied and Exception Code Tables explained below Denied Code Tables gt TRS COS 2 5 Denied Code 1202 2051 Denied Code Tables are preprogrammed l
149. es for Direct Inward System Access DISA Uniform Call Distribution UCD 24 resources for 3 level Automated Attendant AAI Dialling Emergency Call 24 digits 5 entries Quick Dialling 10 digits 10 entries System Speed Dialling 32 digits 100 entries Personal Speed Dialling 24 digits 10 entries extn One touch Dialling 24 digits Hot Line 32 digits Redial 64 digits Automatic Route Selection Leading Number Table 7 digits 80 entries ARS Leading Number Exception Table 7 digits 80 entries ARS Carrier 4 Toll Restriction TRS Class of Service COS 5 Denied Code Table 11 digits 80 entries Exception Code Table 11 digits 80 entries 258 Feature Guide 4 1 Capacity of System Resources Category Item KX TES824 KX TEM824 Call Log Incoming Call Log 20 entries extn 300 entries PBX 125 voice messages Built in Voice Message BV resource Password System Password 4 7 digits Extension Password 4 digits Voice Message Access Code 4 10 digits Feature Guide 259 4 2 Tones Ring Tones 4 2 Tones Ring Tones 4 2 1 Tones Ring Tones Tone Patterns Dial Tone 1 Normal Dial Tone 2 Any of the following features ls set DI e Absent Message E e Background Music BGM proprietary telephone PT only e Call Forwarding FWD e Call Pickup Deny e Data Line Security e Do Not Disturb DND e Extension Lock e Hot Line single line telephone SLT only e M
150. esired outside CO line port gt CO Line Mode Day Night Lunch 414 416 and DRD must be enabled Distinctive Ring Detection DRD 426 New Zealand only Feature Guide References 1 2 2 Uniform Call Distribution UCD 20 Feature Guide 1 1 Incoming Call Features 1 15 6 Direct Inward System Access DISA 4 2 1 Tones Ring Tones Feature Guide 21 1 1 Incoming Call Features 1 1 3 5 Call Waiting 22 Description A busy extension user can be alerted to a new call by Call Waiting The busy extension user can then answer the second call either by disconnecting the current call or placing it on hold If Call Waiting is enabled a call waiting tone will be sent to the user under the following conditions a When an outside CO line call or a doorphone call is received or b When another extension executes the Busy Station Signalling BSS feature If disabled a reorder tone will be sent to the extension that executed the BSS feature Call Waiting from the Telephone Company Besides the Call Waiting feature provided by the PBX you can also subscribe to your telephone company s Call Waiting service and receive call waiting tones through the telephone company s lines This feature is available when an extension is in a conversation with an outside party and a call is received from another outside party on the same outside CO line The external call waiting tone will alert an extension user of the incoming outside
151. essage Waiting PT only N Remote Extension Lock e Timed Reminder Dial Tone 3 wren strinat has TULL AA messages waiting i i i l i e When Account Code Entry is performed e When answering a call from Timed Reminder Dial Tone 4 been recorded Butin Voice PULMAN Message BV 260 Feature Guide 4 2 Tones Ring Tones Dial Tone 5 ds The remaining voice message lt gt recording time is less than B J J I minutes or 125 voice i as messages have been recorded Built in Voice Message BV Busy Tone eee on on 8 Paea DLELPLLELPULELDLELPLLE denied Ringback Tones Single 3 s interval Een ea Double 3 s interval Single 5 s interval Double 5 s interval DND Tone Call Waiting Tone 1 Call Waiting Tone 2 1s Single i Double Feature Guide 261 4 2 Tones Ring Tones Triple Hold Alarm Tone A call has been on hold for n TH longer than the specified time ETTE nnnnnnuunnnnnnnnnnnnnnnunnnnnn nunnnnnnnnnnnnnnnnnnnnnnnnnnnn Warning Tone Outside jis CO Line Call Limitation YK i l l l This tone is sent 15 seconds JUIN siene before the specified time for i i i i disconnection Confirmation Tone 1 The feature was set i i successfully or the Extension i l Lock feature wassetor Keene rere desen enee cancelled Confirmation Tone 2 The new feature setting was the same as the
152. et selector located on the telephone and or on the headset e f headset mode is on pressing the SP PHONE button activates the headset not the built in speaker User Manual References 1 4 7 Using the Headset Headset Operation Feature Guide 81 1 10 Conversation Features 1 10 5 Data Line Security Description Once Data Line Security is set on an extension communication between the extension and the other party is protected from signals such as Call Waiting Hold Recall and Executive Busy Override Extensions that have devices such as modems fax machines or Voice Processing Systems VPSs connected to them may set this feature to maintain secure data transmission by blocking tones or other interruptions during communication User Manual References 1 7 6 Protecting Your Line against Notification Tones Data Line Security 82 Feature Guide 1 10 Conversation Features 1 10 6 Flash Recall Description A proprietary telephone PT user can use the FLASH RECALL button to disconnect the current call and start another call without hanging up For example if this button is used to disconnect an outside CO line the extension user will hear a new dial tone from the same outside CO line Conditions FLASH RECALL Button Mode One of the following modes can be selected through system programming Flash Recall Key Mode 110 a MODE 1 EFA mode 1 10 7 External Feature Access EFA An EFA signal is sent for
153. etc it is possible to forward or refuse calls directed to that extension using the following features 1 Call Forwarding FWD 2 Do Not Disturb DND 1 FWD Extension users can forward their incoming calls to preset destinations gt 1 3 1 2 Call Forwarding FWD 2 DND An extension user can send a DND tone to let the caller know that he or she is not available gt 1 3 1 3 Do Not Disturb DND Conditions e FWD DND Button If a proprietary telephone PT does not have an FWD DND button a flexible CO button can be customised as an FWD DND button Button Status The FWD DND button shows the current status as follows Light Pattern Status Red on DND on Slow red flashing FWD on Off FWD DND off e Setting anew FWD mode such as All Calls or Busy No Answer or the DND feature clears the status of the previous FWD mode or DND feature Feature Guide References 1 18 1 Fixed Buttons 1 18 2 Flexible Buttons 30 Feature Guide 1 3 Call Forwarding FWD Do Not Disturb DND Features 1 3 1 2 Call Forwarding FWD Description Extension users can forward their calls to preset destinations There are 4 Call Forwarding FWD modes described below Mode Description All Calls All calls are forwarded to another extension Busy No Answer Calls are forwarded when the extension user s line is busy or when the user does not answer within a preprogrammed time period To Outsi
154. f you would like to use the Automatic Line Access number 9 0 for New Zealand 1 or 9 and or Operator Call number in AA mode do not assign AA number s that correspond to Automatic Line Access or Operator Call numbers 9 and or 0 Feature amp Programming References 1 15 6 Direct Inward System Access DISA FAX Connection 503 DUA Le 01 24 Disable Notes e To delete disable an extension jack number press CLEAR in the extension jack number step e The assigned extension will automatically have the Data Line Security feature set Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Delayed Answer Time 504 OE Cex l el Ge 0 3 6 12 s Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Wait Time after OGM 505 GOS Riso Jee Jess ee 0 5 10 15 s Feature Guide 229 3 3 PT Programming 230 Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Busy Mode 506 lt To select Disconnect or Call Waiting gt E Oy 6 es kescht sel ee Disconnect ad Waiting lt To select DISA gt DOO Gx Sec a el Lo DISA Feature amp Programming References 1 15 5 Outgoing Message OGM for DISA UCD 1 15 6 Direct Inward System Access DISA DISA Intercept Mode 507 QO Le cl el Le Intercept Disconnect Feature amp Programming References 1 1 1 2 Intercept Routing 1 15 6
155. ferences 1 2 3 Direct Inward System Access DISA Ring 1 4 1 2 Line Preference Incoming CO Line Mode Day Night Lunch 414 416 lt To select Normal UCD and or MODEM gt 1 l NEXT or PREV Lan wes i oe oe ae To continue IIO 14 16 WEIEN Normal UCD 14 for day MODEM To continue 15 for night 16 for lunch SELECT dl Feature Guide 221 3 3 PT Programming lt To select BV gt To continue a Qe SS Ra EEA rore eno 1 8 X 01 k e pe To continue 15 for night 16 for lunch SELECT r lt To select DISA gt l evr ener NEXT NEXT or PREV a SE ee ens To continue o ea teu next USCH SELECT de ZEN STORE store eno x DISA L To continue 15 for night 16 for lunch SELECT lt To select DIL gt EE EREECHEN To continue DIS Ee 01 We Se SE To continue 15 for night 16 for lunch La Notes e When you select UCD it is necessary to assign an extension group as the UCD group in UCD Group 520 e Aher you select BV do not change Operator Assignment 008 Feature amp Programming References 1 1 1 1 Direct In Line DIL 1 2 2 Uniform Call Distribution UCD 1 15 6 Direct Inward System Access DISA 1 15 7 Built in Voice Message BV 2 3 1 PC Programming Flexible Ringing Day Night Lunch 408 410 222 Feature Guide 3 3 PT Programming Pause Time 417 wort nev L F tte To continue 4 4 7 Ler one oe EA 1 5 2 5 3
156. ff hook if new voice messages have been recorded Built in Voice Message BVI Tone 5 Heard when going off hook if the remaining voice message recording time is less than 5 minutes or if 125 voice messages have been recorded Built in Voice Message BVI Conditions e Dial Tone Type for ARS Through system programming it is possible to select the dial tone type for the Automatic Route Selection ARS feature ARS Dial Tone 362 Feature Guide References 4 2 1 Tones Ring Tones Feature Guide 157 1 22 Audible Tone Features 1 22 2 Confirmation Tone Description At the end of a feature operation the PBX confirms the success of the operation by sending a confirmation tone to the extension user Type Description Tone 1 Sent when the setting is accepted or sent when the Extension Lock feature is set or cancelled Tone 2 Sent when the new setting is identical to the previous one or sent when certain features are successfully performed or accessed e g Call Hold Automatic Callback Busy Tone 3 Sent before a conversation is established when accessing the following features e Call Pickup e Call Hold Retrieve with the Feature Number e Conference e Paging Paging Answer Conditions e Itis possible to eliminate confirmation tone 3 except for Call Hold Retrieve with the Feature Number through system programming Feature Guide References 4 2 1 Tones Ring Tones 158
157. fied amount of time gt OGM Mute Time 519 after a call is connected After the DISA OGM Mute Time passes DTMF signals are recognised by the PBX and the DISA OGM begins playing or a short beep is sent SMDR The following are logged by SMDR for DISA calls gt 1 20 1 Station Message Detail Recording SMDR The destination of the DISA call DISA security code status Call Deny System programming determines which extensions can receive DISA calls gt DISA Incoming Assignment 516 If a DISA call is received at an extension that has Call Deny set the caller will hear a reorder tone and the call will be disconnected automatically If a DISA call is received by a DISA ring group this programme does not function for extensions in that DISA ring group and these extensions will still ring Cyclic Tone Detection It is possible to select the number of times a cyclic tone must be detected while the DISA OGM is sent Cyclic Tone Detection 513 Cyclic Tone Detection can be used to disconnect an outside to outside CO to CO line call via DISA Fax Connection System programming determines the extensions that are able to receive fax data when the PBX receives a fax CNG tone via the DISA feature gt FAX Connection 503 The preprogrammed extension will automatically have the Data Line Security feature set Feature Guide 1 15 Optional Device Features e Fay Tone Detection It is possible to select the nu
158. figuration Software This PBX supports one operator and one manager Any extension can be designated as the operator through system programming gt Operator Assignment 008 The operator is the destination of Operator Call The extension connected to extension jack 01 is the manager extension An extension assigned as the operator or manager extension is allowed to use certain features that most extensions cannot as follows Password Set password This password is used for the Walking COS feature and the Remote Extension Lock feature Each extension s password should be unique SEN Manager bat Feature Description Bascword Details in Manager System Speed _ Sets the System Speed Required e 1 6 1 5 Speed Programming Dialling Number Dialling number Dialling 001 Personal System System Speed Sets the System Speed Required e 1 6 1 5 Speed Dialling Name Dialling name Dialling 011 Personal System DISA Security Sets the DISA security Required e 1 15 6 Direct Code 512 code Inward System Access DISA DISA Security Sets the number of digits for Required e 1 15 6 Direct Code Digits the DISA security code Inward System 530 Access DISA Call Log Printout Prints views and clears Required e 1 20 2 Call Log for Each call logs for each extension Printout for Each Extension Extension Extension Sets the extension Required Remote Extension Lock Sets or cancels Extension Lock on an
159. g Buttons and Functions Fixed Button KX T7730 KX T7735 Function REDIAL PREV PREVIOUS SP PHONE NEXT FWD DND gt gt CONF MESSAGE INTERCOM SECRET AUTO DIAL STORE STORE PAUSE PAUSE PROGRAM O PROGRAM HOLD END AUTO ANS SELECT MUTE 188 Feature Guide 3 3 PT Programming Fixed Button KX T7730 KX T7735 Function FLASH RECALL FLASH TRANSFER CLEAR Entering System Programming Mode Using a PT to perform system programming allows an authorised administrator to set a wide range of PBX features and parameters To enter system programming mode the system password is required With the system password all system programming is accessible OQ KR K gt _ System Password for srogramming No PROGRAM Administrator for PT Programming Programming Ne 1234 3 digits Note means default value throughout these programming instructions Entering Manager Programming Mode Using a PT to perform manager programming allows the manager extension extension jack 01 to set certain PBX features and parameters To enter manager programming mode the extension password for the manager manager password is required With the manager password the following 4 system programming settings are accessible e System Speed Dialling Number 001 e System Speed Dialling Name 011 e DISA Secu
160. g call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform an extension user that the common area call log is full gt 1 16 2 Incoming Call Log Log in Log out Used to switch between Log in and Log out status gt 1 2 4 Log in Log out Day Used to change the time service mode to day mode 2 2 3 Time Service Night Used to change the time service mode to night mode 2 2 3 Time Service Lunch Used to change the time service mode to lunch mode 2 2 3 Time Service Extension Lock Used to remotely lock or unlock another extension 2 2 4 Operator Manager Features 2 way Record Used to record a conversation into the user s own mailbox 1 19 1 Voice Mail APT Integration 2 way Transfer Used to record a conversation into the mailbox of a specified extension gt 1 19 1 Voice Mail APT Integration Live Call Screening LCS Used to listen while a caller is leaving a message in the user s voice mailbox and if desired intercept the call gt 1 19 1 Voice Mail APT Integration LCS Cancel Used to stop monitoring the user s own voice mailbox while a caller is leaving a message or stop the alert tone heard in private mode while a caller is leaving a message gt 1 19 1 Voice Mail APT Integration Voice Mail VM Transfer Used to transfer a call to the mail
161. ges OGMs used by the Built in Voice Message BV feature and storing programme changes Feature Guide 133 1 18 Proprietary Telephone PT Features 134 Button Function CONF Conference Used to establish a 3 party or 5 party conference call FWD DND Call Forwarding Do Not Disturb Used to set the FWD or DND feature for the extension PAUSE Used to insert a dialling pause in a stored number PF Programmable Feature Used to access a preprogrammed feature no default Mostly used as a One touch Dialling button DSS Console Button Usage Flexible DSS Used to call an extension with a one touch operation Each button is programmed to correspond to an extension DSS buttons can also be customised as different feature buttons PF Used to access a preprogrammed feature no default Mostly used as a One touch Dialling button Conditions e Certain buttons are equipped with a light to indicate the status of the corresponding line or feature User Manual References 1 1 1 Before Operating a Telephone Feature Guide Description 1 18 Proprietary Telephone PT Features 1 18 2 Flexible Buttons Flexible buttons are buttons whose functions can be customised through either system or personal programming The following types of flexible buttons are found on proprietary telephones PTs and or Direct Station Selection DSS Consoles a
162. gned as the destination for the following features FWD AIl Calls FWD Busy No Answer DISA Intercept Routing No Answer DNA For these features the caller does not need to know the mailbox number of the called extension because the code is automatically transmitted to the VPS If a DISA call is forwarded to the VPS by the IRNA feature from a DISA ring group the PBX will send the VPS the mailbox number of the extension within the DISA ring group that is connected to the lowest numbered jack Live Call Screening LCS e Toprevent the unauthorised screening of calls a 3 digit password must be entered when activating LCS for an extension If the user forgets his or her password it can be cleared by the operator or manager LCS Password Control e f an extension user is screening a call and then goes off hook to answer it the VPS will either stop or continue recording the message according to system programming LCS Recording Mode Set 620 e Ifa call arrives while an extension user is having a conversation with another party and the extension has Call Waiting activated the user will hear a call waiting tone The user can put the existing call on hold before accessing LCS 2 way Recording into the VPS e Ifall ports of the VPS are busy when a user tries to record a conversation The user hears an alarm tone when pressing the 2 way Record button The user hears an alarm tone after pressing the 2 way Tran
163. h The outside CO line call can be answered by pressing the flashing CO button User Manual References 3 1 2 Changing Personal Settings Using Programming Mode 18 Feature Guide 1 1 Incoming Call Features 1 1 3 3 Ring Tone Pattern Selection Description A different ring tone pattern can be assigned to each incoming call type such as intercom calls gt Extension Ring Tone Pattern 115 calls from each doorphone Doorphone Ring Tone Pattern 706 and calls from each outside CO line gt CO Line Ring Tone Pattern 423 Available ring tone patterns are as follows Ring Tone Patterns 1s i Single Double Triple S Double Doorphone only Conditions e The ring tone pattern for incoming calls intercom calls and outside CO line calls to a single line telephone SLT can be fixed to Single or Double for each extension through system programming gt SLT Fixed Bell Pattern 629 The length of the ring tone pattern depends on the preprogrammed length of the bell on signal gt SLT Ring Bell on Time 143 combined with the ratio between the bell signals of the SLT SLT Ring Silence Ratio 142 Depending on the type of SLT being used the SLT may not ring properly if the ring tone pattern of the SLT is set differently from that used by the telephone company Feature Guide References 1 1 3 2 Outside CO Line Ringing Selection 4 2 1 Tones Ring Tones Feature Guide 19
164. he right side of the display User Manual References 3 1 2 Changing Personal Settings Using Programming Mode Feature Guide 139 1 19 Voice Mail Features 1 19 Voice Mail Features 1 19 1 Voice Mail APT Integration 140 Description A Panasonic Voice Processing System VPS that supports APT Integration can provide many features and conveniences that are unachievable using traditional voice mail systems that rely on Inband DTMF Integration Many of these features are explained below For more information refer to the Installation Manual supplied with the Panasonic VPS Automatic Configuration Quick Setup or DIP switch initialisation without a PC The PBX shares information with the VPS during setup that allows the VPS to automatically create the appropriate mailboxes for all extension numbers The following settings to enable APT Integration must be programmed through system programming to match the settings of the VPS When 2 VPSs are connected to the PBX note that each extension can have only one mailbox but when the VPSs have executed Automatic Configuration an extension has a mailbox in both VPSs Therefore an extension user must delete a mailbox in either VPS so that there are no duplicates Extension group 7 pm Port 1 Port 2 15 Port 1 Port 2 Extension group 8 This example uses a Panasonic KX TVP50 series VPS which can be connected with 4 conductor wire
165. hookswitch Hold 1 Going on hook Extension No Feature Guide 1 12 Holding Features Mode Hold Transfer to Extension Pressing the Recall nookswitch Pressing the Recall nookswitch Hold 2 Call Hold Feature No Extension No Going on hook Pressing the Recall nookswitch Pressing the Recall nookswitch Hold 3 Call Hold Feature No Call Hold Feature No Going on hook Extension No In some cases a Call is not disconnected when an SLT user goes on hook Instead the call is mistakenly placed on hold After a specified time expires the Hold Recall tone is heard When the SLT user answers this the user hears a cyclic tone like a reorder tone To avoid this problem select Hold 2 or Hold 3 In either of these modes all calls are disconnected when going on hook unless the Call Hold feature number is entered after pressing the Recall nookswitch It is possible to set each SLT not to receive pulse signals through system programming Internal Pulse Detection 614 This setting helps the PBX to avoid mistaking pulse signals sent by dialling 1 for hooking in the countries areas where the length of time that the Recall nookswitch is pressed is set to MODE 1 50 180 ms in Hookswitch Flash Timing Range 207 Feature Guide References 4 2 1 Tones Ring Tones User Manual References 1 4 2 Holding a Call Feature Guide 91 1 12 Holding Features 1 12 2 Call Park Des
166. hout these programming instructions e The following are displayed when you store a number such as a telephone number or feature number P PAUSE CONF F FLASH RECALL INTERCOM x PAUSE substitutes for any number i e wild card s To return to the previous programming item press gn e To correct a wrong entry press CLEAR and then enter the new input e To delete a stored parameter press CLEAR enter the new input and then press STORE Press or gt to scroll the display e Some programmes cannot have a value left empty Date amp Time 000 oie ee L eS o gt J an Dec ea T a amaaa Sun Sat 00 59 AM PM Notes e The clock starts immediately after the STORE button is pressed e The PBX supports years from 2004 to 2099 Feature amp Programming References 1 20 1 Station Message Detail Recording SMDR System Speed Dialling Number 001 e continue OOO te ams Em fe Gi 00 99 Max 32 digits 0 9 P F To continue Notes e An Outside CO Line Access number 9 0 for New Zealand 1 or 9 81 through 88 should be included before the phone number Feature Guide 193 3 3 PT Programming 194 When storing an account code assigned in Account Code 310 enter SX and the account code after an Outside CO Line Access number Feature amp Programming References 1 6 1 Memory Dialling Features System Password 002 QE Le GD fom ei 4 7
167. ht Lunch 408 410 Delayed Ringing Day Night Lunch 41 1 413 and Intercept must be selected through system programming DISA Intercept Mode 507 Outside CO Line Call VPS Extension we Port 1 Immediately z 5 s delay Porta Transferring to a Mailbox of the VPS Extension users can transfer calls to a mailbox after which callers can leave a message for the desired party While answering a call the extension user simply presses the VM Transfer button and enters the extension number of the party the caller wishes to leave a message for The VPS will answer the transferred call and record a message into the appropriate mailbox VM Transfer Button In order to use this feature the extension user must use a flexible CO Direct Station Selection DSS button customised as a VM Transfer button A voice mail extension number must be assigned to the button when creating it Listening to Recorded Messages After the VPS records a message it will light the appropriate lamp or button on the extension for which the message was intended to indicate that there is a new message 1 17 1 Message Waiting The proprietary telephone PT user can play the message back simply by pressing the MESSAGE button used for mailbox access he or she does not need to enter a mailbox number A single line telephone SLT user hears a special dial tone dial tone 3 when going off hook if there are
168. ialling 59 Conditions e This feature is available when Plan 2 or Plan 3 is selected in Extension Number 009 2 3 4 Feature Numbering User Manual References 1 2 2 Easy Dialling Feature Guide 59 1 6 Memory Dialling Features 1 6 1 7 Hot Line Description A single line telephone SLT user can make an outgoing call to a previously stored telephone number up to 32 digits simply by going off hook If the Hot Line feature is set and the user goes off hook a special dial tone dial tone 2 is generated for a preprogrammed time period Hot Line Waiting Time 203 and then dialling starts During this waiting time the user can dial another party overriding the Hot Line feature This feature is also known as Pickup Dialling Conditions e This feature cannot be programmed on rotary SLTs e This feature will not function when the extension user goes off hook to answer an incoming call or retrieve a call on hold User Manual References 1 2 2 Easy Dialling 60 Feature Guide 1 7 Busy Line Busy Party Features 1 7 Busy Line Busy Party Features 1 7 1 Automatic Callback Busy Camp on Description If the selected outside CO line is busy when a call is made the caller can choose to be informed by a callback ring Camp on Recall when the line becomes free When the user answers the callback ring For an intercom call The called extension starts ringing without the user having to redial For an
169. ice mode day night lunch and the switching mode automatic manual can be switched manually by an extension assigned as the operator or manager extension Time Table A Time Table has 3 modes day night and lunch A Time Table can be programmed to control when each time service mode starts and therefore the previous time service mode ends and can be programmed separately for each day of the week Programming Example Time Table _s Time Service Start Time 007 Feature Guide Time Schedule Day Night Lunch Start Time Start Time Start Time End Time Sunday Not Stored Not Stored Not Stored Not Stored Monday 09 00 17 00 12 00 13 00 Tuesday 09 00 17 00 12 00 13 00 Cont 2 2 System Configuration Software Visualisation of Time Schedule ig Monday EES 00 00 03 00 06 00 09 00 12 00 15 00 18 00 21 00 00 00 Time Table Night Day Lunch Day Night Day Lunch Night Note that time service modes can be arranged as they are needed for example night mode can occur in the morning and afternoon if necessary and not all time service modes need to be used in a time schedule Also note that day mode or night mode resumes automatically when lunch mode ends 3 Programming Items Using Time Service The following programming items will be affected by the time service a Flexible Outward Dialling Day Night Lunch 405 407 b Flexible Ring
170. ickup Feature Guide 37 1 4 Answering Features 1 4 1 4 Hands free Answerback Description A user with a speakerphone equipped proprietary telephone PT can answer intercom calls automatically without lifting the handset When a call is received at an extension that is in Hands free Answerback mode the caller hears a confirmation tone and the called extension hears a beep tone Then the conversation is automatically established Conditions e Hands free Answerback applies to Intercom calls not including outside CO line calls or doorphone calls e When an outside CO line call is transferred to an extension this feature is overridden and a ring tone is heard Feature Guide References 1 5 1 1 Intercom Call User Manual References 1 3 2 Answering Hands free Hands free Answerback 38 Feature Guide 1 5 Making Call Features 1 5 Making Call Features 1 5 1 Intercom Call Features 1 5 1 1 Intercom Call Description An extension user can call another extension user Conditions Extension Number Name Assignment Extension numbers Extension Number 009 and names Extension Name 604 Extension Name in Cyrillic 616 can be assigned to all extensions During intercom calls the number and name of the other extension are shown on the displays of proprietary telephones PTs DSS Button It is possible to call another extension simply by pressing the corresponding Direct Station Selection DSS bu
171. ide 3 3 PT Programming Door Open Duration 709 NEXT or PREV lt ee lea To continue 7 0 8 nex ez 4 X 1 8 s To continue Feature amp Programming References 1 15 2 Door Open Doorphone Ring Chime 71 K p continue O00 mm Es G re 0 4 Ring Chime Ring amp Chime To continue pies Feature amp Programming References 1 15 3 Doorbell Door Chime Doorphone Ringing Day Night Lunch 700 702 Doorphone Chime mers SC p continue DOO rj AIS Relay1 To continue a 7 Feature amp Programming References 1 15 3 Doorbell Door Chime Doorphone Ring Chime 710 Feature Guide 247 3 3 PT Programming Doorphone Chime Pattern i 2 SE EE a To continue 200 ber me es 4X e To continue S Feature amp Programming References 1 15 3 Doorbell Door Chime 4 2 1 Tones Ring Tones SMDR RS 232C Parameter 800 lt Select the new line code gt lt Select the baud rate gt DAN ec ar one el es one gt CR LF CR 1200 2400 CR Carriage Return Gee B LF Line Feed e the word S Ge the SE ES the S bit ee ma Se Mee ai GE Even Odd None Notes e Select None when the printer does not require error checking e The following combinations are invalid Parity Word length Stop bit length Mark 8 2 Space 8 1 Space 8 2 If any of the above invalid combinations are selected an alarm tone will be heard
172. ide 31 1 3 Call Forwarding FWD Do Not Disturb DND Features Call Type Outside CO line calls Normal except FWD to Outside CO Line Direct In Line DIL Direct Inward System Access DISA Intercom calls Extension Transfer Uniform Call Distribution UCD When searching for an available extension within a UCD group any extension that has set FWD will be skipped However if the last extension that can receive a call has set FWD the call will be forwarded to that extension s call forwarding destination The last member of a UCD group cannot log out When a call is forwarded the corresponding message waiting indication is not forwarded The MESSAGE button light or Message Ringer Lamp turns on only at the originally called extension gt 1 17 1 Message Waiting It is programmable whether the calls received on outside CO lines programmed as Normal gt CO Line Mode Day Night Lunch 414 416 are forwarded for each extension or not Call Forwarding Selection 963 If FWD is enabled for an extension whose FWD destination is a VPS or Telephone Answering Machine TAM and the extension has been assigned to ring with other extensions the VPS or TAM may answer the call before other extensions can answer it To prevent this disable FWD A call can only be automatically forwarded one time In the example below extension A s calls are being forwarded to extension B If extension B tries to set FWD to ex
173. ine call Without Transfer Press the TRANSFER button then the DSS button to transfer an outside CO line call Feature amp Programming References 1 11 1 Call Transfer 1 18 1 Fixed Buttons Time Service Switching Mode 006 TET met esst l 1 Manual Automatic Feature amp Programming References 2 2 3 Time Service Time Service Start Time 007 Time Service Start Time 007 Lo 0 7 NEXT i NEXT NEXT orl PREV ES SELECT _ Day Night EN start Lunch end To go to another day of the week To go to another mode KZ orl sevect gt eh 1 GEES sevecr SELECT STORE 12 E 00 59 AM PM To remain the settings unchanged keep pressing SELECT until None is displayed e This programme is available when switching mode is enabled in automatic mode in Time Service Switching Mode 006 e Pressing SELECT shows the previous entry When the display shows None press SELECT to set the start time Feature amp Programming References 2 2 3 Time Service Operator Assignment ee 0 0 8 Les arom ec 24 Disable 196 Feature Guide 3 3 PT Programming Note To delete disable an extension jack number press CLEAR in the extension jack number step Feature amp Programming References 2 2 4 Operator Manager Features Extension Number 009 ales ec cl El Plan 1 2 3 weer or Prev NEXT or PREV mg L ene To continue 01 24 To conti
174. ing Day Night Lunch 408 410 c Delayed Ringing Day Night Lunch 411 413 d CO Line Mode Day Night Lunch 414 416 e DRD Ring Pattern 2 Extension Assignment Day Night Lunch 427 429 New Zealand only f DRD Ring Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only g DISA IRNA to BV Day Night Lunch 438 440 h TRS COS Day Night Lunch 601 603 i Doorphone Ringing Day Night Lunch 700 702 j Door Opener Day Night Lunch 703 705 4 Day Night Lunch Button A flexible Direct Station Selection DSS button can customised as a Day Night or Lunch button by the operator or manager These buttons can be used to switch the current time service mode Each button shows the current status as follows Light Pattern Status Off Day Night Lunch off Red on Day Night Lunch on Note Extension users can press the key on their proprietary telephones PTs to display the current time service mode Conditions e The start times of each time service mode and end time of lunch mode can be specified through system programming gt Time Service Start Time 007 Feature Guide 165 2 2 System Configuration Software Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 7 7 Checking the Time Service Mode 2 1 2 Switching the Time Service Mode Time Service 166 Feature Guide Description 2 2 4 Operator Manager Features 2 2 System Con
175. ing the Call Hold feature a single line telephone SLT user can have either one intercom call or one outside CO line call on hold To hold multiple calls the user should use the Call Park feature If an outside party is placed on hold and the call is not retrieved within 30 minutes the call is automatically disconnected Music on Hold Music if available is sent to the outside party on hold 1 12 4 Music on Hold An internal audio source external audio source or tone can be selected as the Music on Hold through system programming Music on Hold 11111 Doorphone calls cannot be put on hold Hold Recall If a call on hold is not retrieved within a preprogrammed time period Hold Recall Time 200 a ring tone will be heard at the extension that put the call on hold If the extension is engaged in a call when the timer expires an alarm tone will be heard If the hold recall time is set to Disable no tone will be heard Going off hook after the hold recall time has expired automatically re establishes the conversation with the call on hold SLT Hold Mode It is possible to choose how to hold and transfer a call with an SLT if the length of time that the Recall hookswitch is pressed is shorter than a specified duration gt Hookswitch Flash Timing Range 207 The following methods gt SLT Hold Mode 104 are available Mode Hold Transfer to Extension Pressing the Recall nookswitch Pressing the Recall
176. ion Ia egene EEGENEN E EAE E a a a Ta aa DEES 232 Feature Guide Intercept Time for Internal DISA 515 sese eee 232 DISA Incoming Assignment E LEE 232 DISA AA Wait Time Ji 233 DISA Tone atter Security Code 518 inniinn ed ieee a a ra i aSa 233 OGM Mute Time EE 233 UCD Group TEE 233 UCD Busy Waiting Time 524 rasinis ainena tin nean eA EEEE Eaa EA ATE Eet 233 UCD OGM Message Interval Time 322 234 UCD Busy Mode TTT 234 UCD Intercept Mode 524 ccc esseccstesesiesscectseeeeceesdesscednecnesuecsueensnsnslicesteenslnesdeseceeniceneenequsdeeeesensedseneeeeeearedin 234 UCD Ring Time before Intercept IB2BI sese eee 234 UCD Ring Time after Intercept 526 see 234 UCD Waiting Message 527 iii tssticch i ania datetime tanta el aie indian 235 DISA Security Code Digits B30l sees 235 DISA Ringback Tone 531 1 wees E A eee 235 3 level AA Assignment IA PA 235 Cl ar All OGMs of DISA UCD 599 iwiseseccr nee Reith ce eel eh aed A cas 236 Extension Group TO 236 TRS COS Day Night LUNCh 601 603 0 0 sese 236 Extension Name 604 T 237 Account Code Mode 605 sese 237 Call Transfer to CO Line Teo 237 Call Forwarding to CO Line TG0 sees eee 238 Executive Busy Override Top 238 DND Override 609 AA 238 Parallelled Telephone 6 T0 iina a EE Ee DEEN 239 TAM Extension 61 T ET 239 Room Monitor 6 E WEE 239 CO Line Call Duration Limitation 1612 240 Internal Pulse Detection 6 TT 240 CCD kanguage SN
177. ion and Administration Features een 159 2 1 System Configuration Hardwat e cseccccsseeeeeeeeeseeeeneeeeeeeesneeeeeeeeeeeeseeeseeeeeeneseeneeeas 160 2 1 1 Extension Jack eu le ET EE 160 2 2 System Configuration Software ccseeccssseeceesseseeeeeesseeeeeeeseeeeeeeeeeeeenseeeeeeseseeeeeess 161 221 AIASS Ol Service COS EE 161 222 TE 162 223 TIME TE 164 2 2 4 Operator Manager FEeahures E 167 2 3 SABEL RO T uiie o PNE yasr ates tlatlen ie ieemcivenes 169 2 3 1 PC sle leal E 169 232 A Re 2 801001100 TT 172 2 3 3 Automatic Time Adjustment sss eee eee eee eee 174 2 3 4 Feature Numbering EE 175 2 3 5 Automatic Configuration for Outside CO Line Type sss esse sese eee eee 180 2 3 6 Country Setting sese eser eee eee eee 181 23 7 Tu Ee E E 182 2 4 Fault Recovery Diagnostics isscsncssissascnseuctasansvenneais cansaxastncaeatessncnareniadaceuessnsaavenmsinniaies 183 2 4 1 Power Failure Tranaier cs xasys iececectentacecacescanectaaasttabeidewerteavaddaehctnetacuaatdueaptetecenieunneceadiies 183 ie Power Fail re lt ee Ta 184 3 Programming INStructiONS 2 0 0 sese seeessssssss eee e vee ssssssssss eee ees essere 185 3 1 et H er ET 186 3 1 1 BVM Me n ae E EE A E TT 186 3 2 PC ee ANNUM NG D 187 3 2 1 Installing and Starting KX TE Maintenance Console sees eee eee eee e 187 3 3 PT Prad L un e ET 188 3 3 1 Programming Instructions sss eser eee eee eee 188 3 32 Programming sele ME 193 BEGE e NEE 193 System Speed Dialling Num
178. is automatically recorded in 1 16 2 Incoming the call log of the extension that received the call Call Log This information can be used to view a record of incoming calls or make calls to any number in the call log 2 Caller ID Automatic 0 Addition When a call containing Caller ID information is received the PBX can add 0 to the caller s telephone number as a leading number if it does not begin with 0 through system programming gt Caller ID Automatic 0 Addition 905 T For New Zealand 0 can be added to the received telephone number when the maximum length of a telephone number is 8 or 9 digits and 00 can be added to the received telephone number when the maximum length is 10 digits or more Feature Guide 119 1 16 Caller ID Features 120 3 Automatic Caller ID Number Modification When Caller ID information is checked the PBX can automatically modify the caller s telephone number according to a preprogrammed set of rules Caller ID Modification Table This modified number allows the extension user to make a call to this number later without worrying about Outside CO Line Access numbers area codes etc Programming Example Caller ID Modification Table Removed No of ai Call Type Code No Area Code Digits Added No Local Call 2 1 212 3 Not Stored 2 011 3 001 5 Long distance Call 3 Not programmable 0 1 1 gt Caller ID Area Code 901 2
179. ists containing the telephone numbers that are restricted All outgoing outside CO line calls made by COS 2 through 5 users are compared to the applicable Denied Code Table s and when the leading number of a dialled telephone number not including the Outside CO Line Access number matches an entry found in an applicable table the call is denied Up to a total of 80 denied codes each consisting of up to 11 digits can be stored Exception Code Tables gt TRS Exception Code 306 Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers that are checked against every dialled number prohibited by a Denied Code Table When a dialled number is prohibited by a Denied Code Table it is compared to the applicable Exception Code Table s If the dialled number matches an entry found in an applicable Exception Code Table the call is permitted Up to 80 exception codes each consisting of up to 11 digits can be stored The available number of codes depends on the COS assigned to each extension Applicable tables by COS The Denied Code Tables and Exception Code Tables that apply to each COS are listed below COS No Denied Code Tables Exception Code Tables r No restriction No restriction Not Programmable Not Programmable 20 denied codes programmed in 302 80 exception codes code numbers 01 80 2 Table for Class 2 programmed in 306 Tables for Classes 2 through 5 40 denied co
180. l Door TE 102 Background Music E 104 Outgoing Message OGM for DISA UCD ENEE 105 Direct Inward System Access DISA 106 Built in Voice Message BVI eee 114 Caller ID an T 119 Calleri D EE 119 Incoming Call Log sss seer 123 Message Features siiissisisssctcastasenduisnsnsannsasinctasasacannatesendeasnsinanacuainsnsanedtannsctusssaaanannnsdase 126 Message Waiting eee nce hace eee 126 Absent MSSSAG LT 128 Call Routing for Fixed BE seer 129 Feature Guide 7 8 1 18 Proprietary Telephone PT Features eeeeceeseeeeeeeeeeeeeeeeeeseeeeeeeeeeensneeeeneeeeeens 133 E SN Fixed Ken 133 1 182 Ee ee 135 R183 LEDINAICAUON EE 137 1 184 Display ENEE EE 139 1 19 Voice Mail Features ii csnsesecscniaiiccadsied ive satscsssttcieedenectdnsiesaassiiesecsinen Kaanaa aiaa inai ane Esso u Koia a aa 140 1 19 1 Voice Mail APT Tree 140 1 19 2 Voice Mail Inband DTMF Integration sss sese eee eee eee eee 146 1 20 Administrative Information Output Features ssssesssseesssvee essere sss reseve essere esse essees 149 1 20 1 Station Message Detail Recording MIDD 149 1 20 2 Call Log Printout tor Each Extension sese Ee 154 1 21 Extension Controlling Features s ssseeessseeesseeeessseeeeessee essere essere eee ennenen 155 1 21 1 Extension TE 155 Mice ese Timed Ee EE 156 1 22 Audible Tone Features ssssssssssssesveeesssssseseeeresssssserre seene ee eesse essere nesne eenn 157 gy RRB HR en 157 1 22 2 Confirmation Be EE 158 2 System Configurat
181. l are listed throughout the Feature Guide for your reference Feature Guide References Related sections of the Feature Guide are listed for your reference User Manual References The User Manual describes how users can access commonly used PBX features and functions with their proprietary telephones PTs single line telephones SLTs and Direct Station Selection DSS Consoles Sections from the User Manual are listed throughout the Feature Guide for your reference PT Programming References Commonly used settings can be programmed using a display PT 2 3 2 PT Programming These PT programming items are noted throughout the Feature Guide for your reference by title and programme number The following is an example of a PT Programming reference Idle extensions are automatically searched for according to a preprogrammed hunting type gt Hunting Type 101 Feature Guide Links to Other Pages and Manuals If you are viewing this Feature Guide with a PC certain items are linked to different sections of the Feature Guide and other Advanced Hybrid System manuals Click on a link to jump to that section Linked items include e Installation Manual References e Feature Guide References e User Manual References e PT Programming References Notes e Certain PTs features and optional service cards are not available in some areas Consult your certified Panasonic dealer for more information e Every system programming set
182. lash Recall Time S irienna nnan edanan a naaa a a AAE AE Ea E EEO d e 223 Automatic Designated Line Access 410 223 CPC Signal Detection lncoming 1420 sees 224 CPC Signal Detection Outgoing TI921l ENEE 224 Disconnect NIE 224 CO Line Ring Tone Pattern 423 DEE 225 Polarity Reverse Detection 4224 225 Collect Call Block 425 Brazil Only T 226 Distinctive Ring Detection DRD 426 New Zealand only sss sese eee eee eee eee 226 DRD Ring Pattern 2 Extension Assignment Day Night Lunch 427 429 New Zealand only 227 DRD Ring Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only 227 DRD Pattern 2 and 3 Ring Tone 433 434 New Zealand only 228 DISA IRNA to BV Day Night LUNCHh 438 440 ooo sese 228 DISA Incoming Call Dial Mode 500 sss se eee eee 228 DISA Builtia AA 50M TT 229 FAX Connection 503 s23 cscecesesscasecaks caste ssi csstiecores af encesaedsnnnegiccsstestavercue anaia ates aioir Eriasia ecto 229 DISA Delayed Answer Time 104 229 DISA Wait Time after OGM SOB sene 229 DISA Busy Mode 506 EE 230 DISA Intercept Mode 507 T 230 DISA Ring Time before Intercept BOBI sees eee eee 230 DISA Ring Time after Intercept 109 230 DISA No Dial Mode IB10l sese 231 DISA Security Mode II 231 DISA Secutity Code 592 ois csseccuevesevesceiestaghecevueeuedstaubeciek al deateheateslind aa Ea ea aaah Eea ia Easa aa EA EeESd e 231 Cyclic Tone Detection EE 232 FAX Tone Detect
183. likely because the called extension has set its calls to be forwarded to another extension or because it is a member of an idle extension hunting group 1 2 1 Idle Extension Hunting System Programming The following settings to enable Inband DTMF Integration must be programmed through system programming to match the settings of the VPS This example uses a Panasonic KX TVP series VPS which can be connected to up to 4 extension jacks of the PBX Programming Example Voice Mail Table Voice Mail Port 2 DTMF Integration Numbering Planz Jack 07 Jack 08 Jack 15 Jack 16 Enable Enable Enable Disable Disable Plan 1 or Plan 2 1 gt DTMF Integration 103 2 gt DTMF Integration Port 102 3 Extension Number 009 In this example To enable the VM Hunting Chain and AA Hunting Chain programme as follows 1 Assign all Voice Mail extensions to one extension group in Extension Group 600 2 Assign Enable to the group in Hunting Group Set 100 3 Select the hunting type of the group in Hunting Type 101 VM Service 1 Accessing a Mailbox The PBX sends DTMF signals to the VPS to indicate which mailbox should be accessed Follow on ID Listening to Recorded Messages After the VPS records a message it will light the appropriate lamp or button on the extension for which the message was intended to indicate that there is a new message 1 17 1 Message Waiting
184. ll be discarded and the previous call information will stay as it is if the 21st call is answered and has the same information as the 20th call Common area call logs function in the same way If a transferred call unscreened is not answered the information is logged in the personal area of the final destination Regardless of the telephone type being used the recorded voice message is associated with the caller s information Even if no flexible CO button is assigned as a Caller ID Indication Personal button or a Caller ID Indication Common button a caller can leave a voice message in that personal common message area and the Caller ID information including associated voice messages will be logged Incoming Call Log Display Lock An extension user can lock the Incoming Call Log including associated voice messages stored in his or her personal area preventing other users from viewing its contents 1 8 3 Extension Lock The operator or manager can cancel the lock in the case that the extension user forgets the lock code Feature Guide 1 16 Caller ID Features The Incoming Call Log for the common area can only be locked or unlocked by the operator and manager e Automatic Caller ID Number Modification If the PBX is programmed to automatically modify incoming telephone numbers the modified numbers will be displayed when Caller ID information is checked Extension users can also modify the incoming telephone numbers man
185. mber for Receiving 1112224444 Location No Outside CO Line No 2 Extension Jack No 1 CO 1 CO 2 Jack 01 Jack 02 Jack 03 2 CO3 Jack 10 Jack 11 Cont 8 Not Stored Not Stored 1 gt SMS Centre Number for Receiving 145 2 _ SMS Routing Table CO 146 3 gt SMS Routing Table Extension 147 If the SMS centre supports sub address numbers up to 8 SLTs can be assigned as the SMS destination for each location One location can be used for each outside CO line telephone number Feature Guide 129 1 17 Message Features 2 SLT setting Extension Jack No SMS Centre Number for SMS Centre Number for SMS Sub Sending Receiving address Jack 01 89 1112223333 1112224444 1 Jack 02 89 1112223333 1112224444 2 Jack 10 89 1112223333 1112224444 1 Cont lines 89 Outside CO Line Access number used to make SMS centre calls using the fixed outside CO When the SMS centre can receive an SMS message from any telephone number the Automatic Line Access number or Outside CO Line Access number can also be used respectively In this example a To send an SMS message to the SLT connected to extension jack 01 enter 38470011 as the destination b To send an SMS message to the SLT connected to extension jack 02 enter 38470012 as the destination c To send an SMS message to the SLT connected to extension jack 10 enter 38470021
186. mber of times the fax CNG tone must be detected while the DISA OGM is sent before the PBX recognises the incoming signal as fax data gt FAX Tone Detection 514 If the assigned DISA OGM has not been recorded or if the DISA OGM is short 0 5 s in some cases the fax CNG tone may not be detected In this case it is recommended to set the length of time the PBX keeps detecting a fax CNG tone after completing a DISA OGM to 10 s or 15 s through system programming gt DISA Wait Time after OGM 505 e itis programmable whether a ringback tone Ringback Tone Pattern 128 or Music on Hold gt Music on Hold 111 is sent to the caller when a DISA call is received gt DISA Ringback Tone 531 Installation Manual References 2 3 7 Message Expansion Card for DISA UCD OGMs KX TE82491 Feature Guide References 1 1 1 2 Intercept Routing 1 15 7 Built in Voice Message BV User Manual References 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 3 3 1 Programming Information Feature Guide 113 1 15 Optional Device Features 1 15 7 Built in Voice Message BV Description If an optional voice message card is installed in the PBX a caller can leave a voice message in a user s personal message area or the PBX s common message area Information on the recorded messages is automatically logged in the Incoming Call Log of the extension where it can be viewed later or
187. message expansion card for DISA UCD OGMs if present gt 1 15 5 Outgoing Message OGM for DISA UCD e When an extension that belongs to BV resource 1 or BV resource 2 is reassigned to the other resource the voice messages that were recorded prior to reassignment are erased but the personal common BV OGMs are not erased e Each resource can only be accessed by one extension at a time When the resource an extension is assigned to is being used by another extension the extension cannot use that resource even if the other resource is available e The PBX can record a maximum of 125 voice messages per resource The maximum recording time of each voice message gt BV Recording Time 214 and the total recording time of the PBX BV Total Recording Time 807 are programmable The maximum recording time of each personal common BV OGM Common Personal BV OGM Recording Time 215 is also programmable e System programming determines the extension users that can use this feature gt BV for Extension 622 e Ifavoice message channel resource is in use when an outside caller tries to leave a voice message he or she will hear a ringback tone The caller will hear a personal common BV OGM as soon as a channel becomes available Up to 8 outside CO line calls can be placed in a queue as they arrive e Hauser performs System Data Clear by selecting All para through system programming gt System Data Clear 999
188. ming References 1 15 6 Direct Inward System Access DISA DISA AA Wait Time 517 ag 1 5s Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Built in AA 501 DISA Tone after Security Code 518 QOS ber bel el Ge Enable Disable Feature amp Programming References 1 15 6 Direct Inward System Access DISA DISA Security Code 512 OGM Mute Time 519 SS Jeck eae L 0 2 4 6 s Feature amp Programming References 1 15 6 Direct Inward System Access DISA UCD Group 520 GI 1 8 Feature amp Programming References 1 2 2 Uniform Call Distribution UCD 2 2 2 Group UCD Busy Waiting Time 521 5 2 1 ex NEXT SELECT STORE store eno 32 min 1 59 s min s Feature amp Programming References 1 2 2 Uniform Call Distribution UCD UCD Busy Mode 523 Feature Guide 233 3 3 PT Programming UCD OGM Message Interval Time 522 5 2 2 wer leet crore Lee 30 s 1 1 5 2 min Feature amp Programming References 1 2 2 Uniform Call Distribution UCD UCD Busy Waiting Time 521 UCD Busy Mode 523 lt To select Intercept Normal or Disconnect gt 5 2 3 ret kel erone Lo Intercept Normal Disconnect lt To select Intercept DISA or Disconnect OGM gt DAO E l CEN le Intercept DISA Disconnect OGM Feature amp Programming References 1 2 2 Uniform Call Distribution UCD UCD Intercept Mode 524
189. mmable for incoming outside CO line calls gt CPC Signal Detection Incoming 420 and for outgoing outside CO line calls gt CPC Signal Detection Outgoing 421 e Ifa CPC signal is detected during a call between a caller using the DISA feature 1 15 6 Direct Inward System Access DISA and an extension or an outside party the call will be disconnected e Itis possible to select whether the PBX detects the reverse signal from incoming outside CO line calls for the duration CPC Signal Detection Incoming 420 specified through system programming gt Incoming Reverse 153 Feature Guide 87 1 11 Transferring Features 1 11 Transferring Features 1 11 1 Call Transfer Description An extension user can transfer a call to another extension or to an outside party The following features are available Feature Transferring method With Announcement Transfer is completed after announcing the transfer to the destination party Without Announcement Transfer is completed without an announcement After dialling the destination extension number and hearing a ringback tone or busy tone the originator can replace the handset Call Transfer with Announcement is also known as Call Transfer Screened Call Transfer without Announcement is also known as Call Transfer Unscreened Conditions System programming determines the extensions that are able to transfer calls to an outside party
190. mode selected by a switch on the telephone This feature is available only when the KX T7710 is in PBX mode Programming Example KX T7710 One touch Dialling Location No Button Desired Number 1 One touch Dial 01 100 Front Desk 2 One touch Dial 02 76XX Wake up Call 3 One touch Dial 03 102 Restaurant Cont 9 MESSAGE 784 Conditions System programming determines the SLTs that can receive the message waiting notifications left by another extension gt SLT Message Waiting 619 If a user goes off hook with an SLT that has messages waiting a special dial tone dial tone 3 will be heard The user can call a caller back or listen to the message simply by pressing the MESSAGE button because the button includes the default value of Message Waiting Answer feature number Any feature number can be stored in a One touch button However the feature numbers for Personal Speed Dialling System Speed Dialling and Quick Dialling do not function KX T7710 One touch Dialling is available to users while hearing a dial tone KX T7710 One touch Dialling is not available to users when the KX T7710 is connected in parallel with a proprietary telephone PT Please refer to the Quick Reference Guide of the KX T7710 for additional information Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 2 2 Easy Dialling Feature Guide 1 6 Memory Dialling Features 1 6 1 4 Redial
191. monitor a doorphone without informing the other party it is possible to eliminate the tone through system programming gt Doorphone Access Tone 707 e Access tones will not be sent to a monitored PT Paging tones will also not be received by a monitored PT User Manual References 1 2 4 When the Dialled Party is Busy or There is No Answer Feature Guide 79 1 10 Conversation Features 1 10 3 Microphone Mute Description During a conversation a proprietary telephone PT user can disable the built in microphone to consult privately with others in the room while listening to the other party on the phone through the built in speaker When Microphone Mute is active the user can hear the other party s voice but the user s voice is muted Conditions e This feature is only available on PTs that have an AUTO ANS MUTE button User Manual References 1 4 6 Muting a Microphone Microphone Mute 80 Feature Guide 1 10 Conversation Features 1 10 4 Headset Operation Description This PBX supports headset compatible proprietary telephones PTs A PT user can talk to another party without lifting the handset by using an optional headset For connection and operation refer to the Operating Instructions for the headset This feature is also known as Handset Headset Selection Conditions e Headset users cannot use the Automatic Redial feature gt 1 6 1 4 Redial e Toset headset mode on a PT use the handset heads
192. mp Programming References 1 19 2 Voice Mail Inband DTMF Integration DTMF Integration 103 Jwe eee esst eto ee Enable Disable Note When a KX TVP series VPS is connected to the PBX to enable Inband DTMF Integration between the VPS and the PBX select Plan 1 or Plan 2 in Extension Number 009 and Enable in this programme Feature amp Programming References 1 19 2 Voice Mail Inband DTMF Integration DTMF Integration Port 102 SLT Hold Mode 104 LU CO 4 wer T crore Le Hold 1 Hold 2 Hold 3 Feature amp Programming References 1 12 1 Call Hold Conference Tone 105 GGG Biro ees Jess Les Enable Disable Feature amp Programming References 1 7 2 Executive Busy Override 1 13 1 2 Conference 200 Feature Guide 3 3 PT Programming External Pager Access Tone 106 HIE RE ST fete L Enable Disable Feature amp Programming References 1 14 1 Paging DTMF Receiver Check 1 es SECH Kee ea continue H 0 7 rex NEXT DTMF receiver no SELECT STORE 6 X Enable Disable Note This programme enables each DTMF receiver to check whether it is operating normally or not DTMF receiver number 1 2 checking extension jacks 01 08 3 4 checking extension jacks 09 16 5 6 checking extension jacks 17 24 Connection References 4 1 3 Operation Flash Recall Mode for a Locked Extension 108 1 OJ e Le fesor kel Lee Enable Disable Not
193. n code for each carrier can be assigned for each outside CO line if required by the carrier The registered codes are not shown on proprietary telephone PT displays or System Data Dump printouts gt System Data Dump 1802411 after programming but Already Set will be shown instead ltemised Billing Code ltemised Billing Code 389 An Itemised Billing code can be assigned for each extension It is possible to add the Itemised Billing code assigned to an extension to the Authorisation code for the carrier for each outside CO line through system programming Route 1 4 Itemised Billing 385 388 Feature Guide 75 1 9 Automatic Route Selection ARS Features Sequence of Transmitted Code Authorisation and Itemised Billing Code Order 390 The sequence of transmitted codes C Carrier Access Code A Authorisation Code Itemised Billing Code H Telephone Number can be selected When C I A H is selected the dialled numbers of Itemised Billing Code I and Authorisation Code A are shown on the displays of PTs and SMDR gt 1 20 1 Station Message Detail Recording SMDR Programming Example Authorisation amp Itemised Billing Code Table Modification Routing Leading Authorisation INS Plan No No Removed Added No Code Itemised Billing No of Digits 1 8 0 11223344 0123456789 Enable on CO 1 2 on CO 1 2 Itemised Billing Code Extn 101 2 5 0 11223344PPPP 6789012
194. n user such as the operator to request to be transferred to the internal modem using the Remote Maintenance feature number gt 1 11 1 Call Transfer When the modem answer tone is heard the PBX is ready for access Conditions Only one system programming session is permitted at a time Access will be denied to a second party who tries to perform system programming including system programming via a PT System programming can be performed either in interactive or batch mode System Password To access system programming in interactive mode a valid password must be entered The password is set at the factory but can be changed through system programming System Password 002 A user can upload system programming data from a PC to the PBX or download it from the PBX toa PC If communications between the PBX and PC fail before completing Firmware Upgrade or system programming data upload from a PC to the PBX the successfully transferred portion of the data can still be used Firmware Upgrade can be performed only through on site programming using Serial Interface RS 232C port or USB Installation Manual References 3 2 Connection 3 1 Installing KX TE Maintenance Console Feature Guide 2 3 System Data Control Feature Guide References 1 1 1 1 Direct In Line DIL 3 2 PC Programming Feature Guide 171 2 3 System Data Control 2 3 2 PT Programming Description A proprietary telephone
195. nager tries to record or play back a message he or she will hear an alarm tone if the message channel is in use Prerecorded messages will not be cleared by a system restart To clear them use system programming Clear All OGMs of DISA UCD 599 Installation Manual References 2 3 7 Message Expansion Card for DISA UCD OGMs KX TE82491 User Manual References 2 1 7 Changing System Settings Using Programming Mode Feature Guide 105 1 15 Optional Device Features 1 15 6 Direct Inward System Access DISA 106 Description Direct Inward System Access DISA allows outside callers to be connected to their desired PBX destinations without the use of the operator Callers can listen to a DISA outgoing message OGM instructing them as to which numbers to dial to be connected to the person or department they would like to speak with DISA can also give PBX users access to PBX features such as making outside CO line calls when they are outside the office This DISA OGM can guide callers and allow them to e Callan extension by dialling the extension number e Call another outside party via the outside CO lines of the PBX e Access the desired extension simply by dialling a single digit number DISA Automated Attendant AA number using DISA AA service DISA OGM When a call arrives on a DISA line callers will hear a DISA OGM or a short beep When the DISA AA service is active this DISA OGM will direct callers to dial
196. nate Proprietary telephone PT users can s 1 5 1 1 Intercom choose how their telephones receive intercom calls by selecting to hear ring tones or the caller s voice Call LED Light Emitting Diode LED Indication The LED indicators on a PT can indicate the status of different lines using light patterns and colours e 1 18 3 LED Indication Display Caller Information Display Information A user s PT can show a variety of information on the display such as the outside CO line number the caller s name and number the extension number and name of the calling extension after the call is forwarded etc e 1 18 4 Display Information Tone During a Conversation Call Waiting When an extension user is in the middle of acall the user can be alerted to a new call by a call waiting tone e 1 1 3 5 Call Waiting Feature Guide 17 1 1 Incoming Call Features 1 1 3 2 Outside CO Line Ringing Selection Description An extension user can select whether the telephone will ring or not when receiving call s from assigned or all outside CO lines through personal programming Conditions e System programming determines which extensions will ring for incoming outside CO line calls in each time service mode Flexible Ringing Day Night Lunch 408 41 0 e Ifan outside CO line call reaches a user s extension but the extension is set to not ring the CO button will flas
197. nd manager can override this lock to unlock it Extension Lock CANCEL ALL Even while this lock is on the user can view call back or clear message waiting indications left at his or her own extension Both the calling extension and the called extension can cancel a notification after it has been left Message waiting indications are always left on the originally called extension Message waiting indications cannot be sent to an FWD destination 1 3 1 2 Call Forwarding FWD or an idle extension hunting destination gt 1 2 1 Idle Extension Hunting 126 Feature Guide 1 17 Message Features e A message waiting indication is automatically cleared when the called extension calls the caller back and the call is answered e Message Waiting Indication via Voice Mail APT Integration If a voice message is left for the called extension it can be heard by following the Voice Mail prompts after pressing the lit MESSAGE button gt 1 19 1 Voice Mail APT Integration e Message Waiting Indication via BV If a voice message is left in the user s personal message area or the common message area it can be played back with the lit MESSAGE button by the user or the operator manager respectively gt 1 15 7 Built in Voice Message BV e Itis possible to activate the Message Ringer Lamp KX T7700 Series Incoming Lamp Control 968 on the KX T7700 series telephones for the following incoming calls Incoming call from an ou
198. ne number max 32 digits Digits shown are as follows 0 through 9 x hyphen F Flash recall signal gt 1 10 6 Flash Recall Host PBX Access code marker 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX The marker is displayed between the Host PBX Access code and the dialled number when a Host PBX Access code is entered dot Secret Dialling Incoming Outside CO Line Call Shows lt incoming gt the caller s telephone number max 16 digits A caller s telephone number is displayed only when an optional Caller ID card is installed and With CID is selected in Caller ID SMDR Format 906 It is also possible to show a caller s telephone number before the call is answered gt Caller ID SMDR Printout 907 Also shows the following codes lt DISA incoming gt the caller s telephone number max 16 digits Incoming outside CO line call via the DISA feature lt BV incoming gt Incoming outside CO line call to the common message area of the BV feature lt DIL incoming gt Incoming outside CO line call via the DIL feature gt 1 1 1 1 Direct In Line DICH lt UCD waiting gt Incoming outside CO line call via the UCD feature 1 2 2 Uniform Call Distribution UCD When the UCD waiting call is answered a new record is started 6 Duration Shows the duration of the outside CO line call or the UCD call waiting time in hours minutes s
199. ng For this reason the password can consist of numerals only Feature amp Programming References 2 3 1 PC Programming 2 3 2 PT Programming Feature Guide 3 3 PT Programming DSS Console Jack Assignment 003 DAA Le son ee 02 24 Disable To nps e To delete disable an extension jack number press CLEAR in the extension jack number step e The same jack number cannot be assigned to 2 DSS Consoles e Do not assign extension jack 01 manager extension as the DSS Console jack e The extension jack number preassigned as a paired telephone in Console Paired Telephone 004 should not be assigned in this programme Feature amp Programming References 1 18 1 Fixed Buttons 2 1 1 Extension Jack Configuration Console Paired Telephone 004 0 0 4 next J NEXT erT T STORE eno 24 Disable To ran e To delete disable an extension jack number press CLEAR in the extension jack number step e The extension jack number preassigned as a DSS Console in DSS Console Jack Assignment 003 should not be assigned in this programme e An SLT cannot be paired with the DSS Console Feature amp Programming References 1 18 1 Fixed Buttons 2 1 1 Extension Jack Configuration One touch Transfer Using a DSS Button 005 o oJ 5 Les kcal bel Los With Transfer cae Transfer Feature Guide 195 3 3 PT Programming Note With Transfer Press the DSS button to transfer an outside CO l
200. ng an on site PC connected directly to the PBX 2 Remote Programming Programming that is performed using an off site PC that connects to the PBX via an outside CO line 1 Connection Methods for On site Programming Method Description Required Hardware Serial Interface RS The PC is connected to the PBX via the Serial 232C port Interface RS 232C port of the PBX USB The PC is connected to the PBX via the USB port of the PBX Feature Guide 169 2 3 System Data Control 170 2 Connection Methods for Remote Programming Method Description Required Hardware Remote modem Call the PBX and have the call directed to the User supplied modem internal modem using one of the following methods Direct Access Using a modem dial the telephone number to connect to the internal modem To use this feature MODEM must be selected as the distribution method for the desired outside CO line port gt CO Line Mode Day Night Lunch 414 416 DISA Using a telephone dial the telephone number to reach the DISA line 1 15 6 Direct Inward System Access DISA After hearing a DISA outgoing message OGM enter the Remote Maintenance feature number to access the internal modem To use this feature DISA must be selected as the distribution method for the desired outside CO line port gt CO Line Mode Day Night Lunch 414 416 Call Transfer Using a telephone call an extensio
201. ng the outside CO lines that are not assigned to S CO or G CO butions the proprietary telephone PT user can press the O CO button Conditions The PBX waits for a preprogrammed length of time gt Dialling Start Time 206 after seizing an outside CO line before dialling Button Assignment A flexible CO button can be customised as an S CO G CO or O CO button as follows Type Assignable parameter Single CO S CO A specified outside CO line is assigned Default CO 1 CO 8 Group CO G CO An outside CO line group is assigned CO Line Group Number 404 Other CO O CO Outside CO lines that are not assigned to S CO or G CO buttons are assigned The same outside CO line group can be assigned to more than one G CO button on the same PT The same outside CO line can be assigned to an S CO button and a G CO button Dialling the Outside CO Line Access number selects a CO button according to the following priority S CO G CO O CO Once a flexible CO button is assigned as an Outside CO Line Access button it indicates line status with a variety of light patterns 1 18 3 LED Indication Direct Outside CO Line Access If a PT user is on hook when pressing an idle CO button the PT automatically enables hands free Feature Guide 51 1 5 Making Call Features operation mode The user can dial without lifting the handset or pressing the SP PHONE or MONITOR button e Out
202. ns e ln the event of a power failure PBX memory is protected by a factory installed lithium battery There is no memory loss except the memories of Automatic Callback Busy 1 7 1 Automatic Callback Busy Camp on Call Park 1 12 2 Call Park and Redial gt 1 6 1 4 Redial 184 Feature Guide Section 3 Programming Instructions Feature Guide 185 3 1 Introduction 3 1 Introduction 3 1 1 Introduction These programming instructions are designed to serve as an overall system programming reference for the Panasonic Advanced Hybrid System The PBX has default settings that can be changed to meet your needs These settings control the manner in which the PBX features described in this Feature Guide function and changing these settings is referred to as system programming System programming can be performed by only one person at a time A second person attempting to programme the system will be denied access to system programming Ways to Programme There are 2 programming methods e PC Programming PC programming is described in Section 3 2 PC Programming e PT Proprietary Telephone Programming PT programming is described in Section 3 3 PT Programming An authorised administrator or the manager can perform system programming by entering 3 digit programming numbers with a PT Password Security To maintain system security a password is required to perform system programming When KX TE Maintenance Console i
203. nue SELECT __ e Programmable extension numbers are as follows Plan 1 100 199 Plan 2 100 499 Plan 3 10 49 for United Kingdom New Zealand Plan 1 200 299 for New Zealand Plan 2 200 499 Plan 3 20 49 e The same extension jack number cannot be entered 2 times Feature amp Programming References 1 5 1 1 Intercom Call 1 6 1 6 Quick Dialling 1 19 2 Voice Mail Inband DTMF Integration 2 3 4 Feature Numbering LCD Time Display 010 CO ST esch l tere Fee 12 24 h Note The following settings and features use 12 hour format even if 24 hour format is assigned in this programme Date amp Time 000 Time Service Start Time 007 1 20 1 Station Message Detail Recording SMDR 1 21 2 Timed Reminder Feature Guide 197 3 3 PT Programming 198 System Speed Dialling Name 011 i evr Prev NEXT or PREV lt 7 REECH EENEG RO To continue D00 amp am ame ce fone ze Max 16 characters To continue ee Note A name can be stored using a PT s dialling buttons The displayed character varies depending on the number of times that the dialling button is pressed It is possible to toggle between Alphabet mode and Numeral mode by pressing SELECT Feature amp Programming References 1 6 1 5 Speed Dialling Personal System 3 3 1 Programming Instructions Entering Characters Second Feature Numbering Plan Se p continue Qe Ce rone oe 50
204. o disconnect an outside CO line call via UCD Feature Guide References 1 1 1 2 Intercept Routing 1 12 4 Music on Hold 2 2 2 Group Feature Guide 27 1 2 Receiving Group Features 1 2 3 Direct Inward System Access DISA Ring Description A Direct Inward System Access DISA ring group is a specific extension group that receives DISA calls directed to the group All extensions in the DISA ring group assigned as an Automated Attendant AA destination DISA Built in AA 501 ring simultaneously Delayed Ringing Each extension can be programmed for Delayed Ringing gt Delayed Ringing Day Night Lunch 41 1 413 which allows extensions to be alerted to calls by flashing buttons only Received calls can be answered even if they are not ringing EA Extn Extn Extn Extn A B C D A e immediately ring simultaneously Delayed Ringing Rings after a specified time delay Conditions e Touse this feature DISA must be selected as the distribution method for the desired outside CO line port gt CO Line Mode Day Night Lunch 414 416 and DISA AA service must be assigned as the destination of incoming outside CO line calls via the DISA feature DISA Incoming Call Dial Mode 500 e The Log in or Log out status can be set for each extension 1 2 4 Log in Log out The last member of a group cannot log out Feature Guide References 1 1
205. o see the Absent Message User Manual References 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message 128 Feature Guide 1 17 Message Features 1 17 3 Call Routing for Fixed Line SMS Description When outside CO line calls are received from a Short Message Service SMS centre the PBX can route incoming calls to specific single line telephones SLTs that support SMS according to a preprogrammed set of rules SMS Routing Table Fixed Line SMS is a service that allows text messages to be sent and received via Public Switched Telephone Network PSTN access If a user subscribes to his or her telephone company s Caller ID service and the PBX receives an SMS centre call from the registered SMS centre number the PBX will relay the text message to the SLT In all other cases incoming outside CO line calls will be directed according to system programming CO Line Mode Day Night Lunch 414 416 To make or receive SMS centre calls using fixed lines the PBX and specific SLTs must be programmed so they will know how to handle those calls To programme SLTs refer to the Operating Instructions supplied with the SLTs Programming Example SMS Routing Table with Sub address Numbers When the SMS centre number used to receive SMS centre calls is 1112224444 and the telephone numbers of each outside CO line are 3847001 for CO 1 2 and 3847002 for CO 3 programme as follows 1 PBX setting SMS Centre Nu
206. ollowing features Feature Usage Details in Direct Inward System When a call arrives on a DISA line the caller will hear 1 15 6 Direct Access DISA a DISA OGM Inward System Access DISA 3 level Automated Attendant When the DISA AA service is active the caller will e 1 15 6 Direct AA hear a DISA OGM The DISA AA service supports up Inward System to 3 levels of DISA OGMs Access DISA Uniform Call Distribution When a call arrives ata UCD group and all extensions 1 2 2 Uniform UCD in the group are busy the caller will hear a UCD OGM Call Distribution UCD Waiting Message 52711 UCD Conditions This feature functions differently from personal common BV OGMs used by the BV feature gt 1 15 7 Built in Voice Message BV To use this feature DISA or UCD must be selected as the distribution method for the desired outside CO line port gt CO Line Mode Day Night Lunch 414 41 6 The operator or manager can record a maximum of 32 messages 8 messages for DISA UCD and 24 messages for 3 level AA When an optional message expansion card for DISA UCD OGMs is added up to 2 messages can be played simultaneously for callers and the total recording time of the PBX is increased from 3 to 6 minutes After recording messages the operator and manager can also play them back for confirmation In addition the operator and manager can erase messages for DISA UCD When the operator or ma
207. on In this case the PBX does not accept any Outside Line Access number regardless of the security type If the destination is a member of a DISA ring group DISA Busy Mode will not function for the call The PBX regards it as unanswered DISA Intercept Mode If the destination of a DISA call does not answer the call within a preprogrammed time period gt DISA Ring Time before Intercept 508 the call will be handled in one of the following ways according to system programming DISA Intercept Mode 507 a Disconnect The call is disconnected b Intercept The call is redirected to preprogrammed intercept destinations in the following priority DISA IRNA to BV Day Night Lunch 438 440 Flexible Ringing Day Night Lunch 408 410 This is useful for business calls For example the call can be forwarded to the operator a Voice Processing System VPS or Built in Voice Message BV automatically DISA No Dial Mode If the PBX does not receive either DTMF Dual Tone Multi Frequency signals or a fax CNG tone within a preprogrammed time period gt DISA Wait Time after OGM 505 or if the PBX does not receive DTMF signals within a preprogrammed time period Intercept Time for Internal DISA 515 the call will be handled in one of the following ways according to system programming DISA No Dial Mode 510 a Disconnect The call is disconnected b Intercept The call is redirected to preprogrammed intercept
208. on light will turn red When a caller leaves a voice message it is automatically linked to the Caller ID information in the Incoming Call Log Up to 125 voice messages per BV resource are stored separately from the Incoming Call Logs mentioned above It is possible for an extension user or the operator manager to select whether the oldest call in the personal area or common area will be replaced each time a call is received or whether the new call information will be discarded by entering the 21st Incoming Call Logged in the Personal Area or 301st Incoming Call Logged in the Common Area feature number Caller records for all call logs of an extension are numbered sequentially as they are received regardless of which call log the information is stored in For example information on the first call received will be stored as record 001 e g 001 logged in the personal area and information on the second call received will be stored as record 002 e g 002 logged in the common area whether it is logged in the personal area common area or BV If the call log in the personal area becomes full when the 21st call e g 110 logged in the personal area has been set to overwrite the oldest call 001 logged in the personal area The oldest call will be deleted and subsequent records will be moved one number down if the 21st call is unanswered or if it is answered but has different information from the 20th call The 21st call wi
209. oom Monitor feature 1 10 2 Room Monitor Conditions Hardware Requirement An optional doorphone and doorphone card Doorphones 1 and 2 or doorphones 3 and 4 cannot be used at the same time When one is in use the user cannot have a conversation with the other A doorphone access tone will be sent to a monitored doorphone before monitoring starts If an extension user wants to monitor a doorphone without informing the other party it is possible to eliminate the tone through system programming Doorphone Access Tone 707 Ring Duration If an incoming doorphone call is not answered within a preprogrammed time period gt Doorphone Ring Time 708 ringing stops and the call is cancelled An extension user can choose the preferred ring tone pattern for doorphone calls through system programming gt Doorphone Ring Tone Pattern 706 Call Destination System programming determines the extensions that can receive calls from each doorphone for each time service mode gt Doorphone Ringing Day Night Lunch 700 702 Door Open While on a doorphone call an extension user can unlock the door to let the visitor in 1 15 2 Door Open When a doorphone call is received at a proprietary telephone PT a tone is heard instead of ringing Installation Manual References 2 3 6 4 Port Doorphone Card KX TE82461 2 6 Connecting Doorphones and Door Openers Feature Guide References 4 2 1 Tones Ring Tones User
210. or Manager Extn 101 Extn 102 Extn 103 Personal Message Area Personal Message Area Common Message Area Personal Message Area e Personal BV OGM e Personal Voice Message e Personal BV OGM e Common BV OGM e Common Voice Message e Personal Voice Message Personal Message Area e Personal BV OGM e Personal BV OGM e Personal Voice Message P Im e Personal Voice Message Total message recording time 60 minutes max Max number of messages 125 messages including Common Personal BV OGMs and Common Personal Voice Messages Total message recording time 60 minutes max Max number of messages 125 messages including Personal BV OGMs and Personal Voice Messages Feature Guide Example Pattern B BV Resource 1 Operator or Manager Extn 101 Common Message Area e Common BV OGM e Common Voice Message Personal Message Area e Personal BV OGM e Personal Voice Message 1 15 Optional Device Features BV Resource 2 Extn 102 Personal Message Area e Personal BV OGM e Personal Voice Message Personal Message Area e Personal BV OGM 2 e Personal Voice Message Total message recording time 60 minutes max Max number of messages 125 messages including Common Personal BV OGMs and Common Personal Voice Mess
211. or through system programming System Data Clear 999 No system programming in Dial Mode 401 and Pulse Speed 402 is required unless the dialling mode of the connected outside CO line is Call Blocking Automatic Configuration for Outside CO Line Type can also be programmed the first time the PBX is accessed with a PC using the KX TE Maintenance Console software Quick Setup For more information about Quick Setup refer to the Installation Manual 3 1 1 Installing KX TE Maintenance Console on a PC Conditions If no outside CO lines are connected to the outside CO line ports of the PBX the default values are assigned automatically It takes a maximum of 4 minutes to complete checking the dialling mode unless the outside CO line is in use In this case the PBX will start checking it after the outside CO line becomes idle This feature will not function properly when It takes 3 seconds or more to detect the dialling mode of your telephone company The cable from the outside CO line is disconnected while the PBX is checking the dialling mode If your telephone company or a host PBX can receive both DTMF and Pulse signals the PBX selects an outside CO line type according to the following priority Pulse Low Pulse High gt DTMF Installation Manual References 4 1 5 System Reset with System Data Clear Feature Guide References 1 5 2 4 Dial Type Selection 180 Feature Guide 2 3 System Da
212. order of Ee caller l Ze the jacks oe KEEN Be Extn A UCD starts receives the searching When the second call arrives at extn B the third call will be directed to extn C first call from extn B Skips extn A Feature Guide 25 1 2 Receiving Group Features Flowchart A UCD call from an outside party is received T The call reaches the UCD group Busy Y Rings when an extension is available mmm mm m UCD OGM UCD Ring Time before Intercept expires Music on Hold is sent to the caller The call is The call is not Rings when an established answered extension is available Busy Is Intercept Routing employed Yes No The call is disconnected The call is directed to another extension Did the UCD Busy Goes to Waiting Time expire Goes to G Intercept Normal Disconnect What is the UCD Busy Mode UCD Ring Time after Disconnect OGM _Intercept DISA Intercept expires S The callis The call is not A UCD OGM is sent established answered to the caller y Goes to The call is The call is A DISA OGM is sent The call is disconnected disconnected to the caller disconnected Goes to DISA UCD Busy Mode When all extensions in a
213. ording to TRS as follows COS No System Speed Dialling Class 1 2 3 4 S 1 E E F 2 p S g 3 E H S v v Permitted Feature Guide 65 1 8 Toll Restriction TRS Features 66 Flowchart An extension user tries to make an outside CO line call Was the number dialled using System Speed Dialling Is the COS number higher than the System Speed Dialling Class No or Equal What is the COS number COSs 2 5 Is the dialled number found in an applicable Denied Code Table Is the dialled number found in an applicable Exception Code Table y The call is denied The call is permitted The user hears a reorder tone Conditions WARNING The software contained in the TRS feature to allow user access to the network must be upgraded to recognise newly established network area codes and exchange codes as they are placed into service Failure to upgrade the on premise PBXs or peripheral equipment to recognise the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA e Emergency numbers such as the police or fire services should be stored gt Emergency Number 309 so that they are not barred by TRS e Host PBX Access Code Carrier Exception Code TRS checks can be car
214. ossible to specify which outside CO lines are connected to the PBX CO Line Connection 400 This prevents extension users from trying to select or making calls using outside CO lines that are not connected User Manual References 3 1 2 Changing Personal Settings Using Programming Mode 50 Feature Guide 1 5 Making Call Features 1 5 3 3 Outside CO Line Access Description There are 3 methods of accessing an outside CO line Method Description Operation Automatic Line Access Selects an idle outside CO line Dial the Automatic Line Access Local Access automatically from the assigned number 9 0 Automatic Line outside CO lines gt Automatic Access 121 Designated Line Access 419 If Idle Line Preference 1 5 3 2 Note Line Preference Ouitgoing is set on For New Zealand the the extension through personal Automatic Line Access programming the user can access an number may be either 1 or 9 idle line simply by going off hook Outside CO Line Group Selects an idle outside CO line from Dial the Outside CO Line Group Access the corresponding outside CO line Access number and an outside group CO line group number or press a Group CO G CO button S CO Line Access Selects the desired outside CO line Press the Single CO S CO directly button Line Access Using the Other CO O CO Button To select an idle outside CO line from amo
215. ot need to be programmed here Calls that are exempt from ARS are connected via the default carrier for that line Removed Number of Digits 4 gt ARS Modification Removed Digits 360 There may be circumstances where the user dialled number must be modified in order for the carrier to connect the call In this case store the number of digits to be removed automatically from the beginning of the dialled number here Added Number ARS Modification Added Number 361 Store the number to be added automatically to the beginning of the dialled number here ARS Outside CO Line Group gt ARS CO Line Group 364 When making outside CO line calls using the Automatic Line Access number 9 0 assign the outside CO line group s for each Routing Plan number here An outside CO line belonging to the assigned outside CO line group s is automatically seized when making calls using the Automatic Line Access number and the dialled number is applied to one of the Routing Plan numbers Note For New Zealand the Automatic Line Access number may be either 1 or 9 First Carrier Outside CO Line Mobile Jack em EI EZ L D Group 1 Group 2 Local Call 050 Long distance Call Second Carrier Third Carrier 05000 International Call H Feature Guide Programming Example Routing Plan Table 1 9 Automatic Route Selection ARS Features
216. our call right now but I will get back to you shortly can be played VM Service 1 Accessing a Mailbox The PBX sends special messages to the VPS to indicate which mailbox should be accessed Follow on ID 2 FWD to a Mailbox of the VPS An extension user can set his or her calls to be forwarded to the VPS 1 3 1 2 Call Forwarding FWD When a call is received at the extension the PBX sends the extensions mailbox number to the VPS and the VPS answers the call with the appropriate OGM e g Hi I m out of the office today Outside CO Line Call DIL DISA Intercom Call by Extension Operator etc VPS S FWD Extension Sei Port 1 le S gt Port 2 VM Hunting Chain 142 Feature Guide 1 19 Voice Mail Features Intercept Routing to a Mailbox of the VPS Outside CO line calls via DISA 1 15 6 Direct Inward System Access DISA can be programmed to be automatically redirected to an extension user s mailbox when the extension user does not or cannot answer them 1 1 1 2 Intercept Routing The VPS can answer the call with an OGM e g I can t take your call now and callers can leave messages in the mailbox In order to use this feature a voice mail extension number must be assigned as the intercept destination for the original destination extension that received the call gt CO Line Mode Day Night Lunch 414 416 Flexible Ringing Day Nig
217. pattern SLT Fixed Bell Pattern 629 as used by the telephone company Installation Manual References 2 3 5 3 Port Caller ID Card KX TE82493 Feature Guide References 1 6 1 5 Speed Dialling Personal System 1 20 1 Station Message Detail Recording SMDR 4 2 1 Tones Ring Tones Feature Guide 1 16 Caller ID Features 1 16 2 Incoming Call Log Description When a call containing Caller ID information is received by an extension the information is shown on the telephone display notifying the extension user of the caller s identity This information is also automatically logged in the Incoming Call Log of the extension and can be viewed later or used to call that caller back There are 2 types of call log areas available in the PBX One is the personal area which stores logs of calls received by each extension when a call arrives at a certain proprietary telephone PT The other is the common area which stores a log of calls arriving at multiple PTs or via the Direct Inward System Access DISA Intercept Routing feature Caller ID information can be logged by the following methods e Logged automatically when no one answers calls e Logged automatically if an extension user presets logging of the caller s information when answering calls e Logged manually by pressing the Caller ID Indication button during a conversation e Logged automatically when a caller leaves a voice message gt 1 15 7 Built in Voice Mes
218. previous I m l setting or certain features Maeda SE zl S i EE EE EE aal La were successfully performed or accessed e g Call Hold Automatic Callback Busy Confirmation Tone 3 Before the following features I activate K Kel i e Retrieving a held call e Picking up another call e Establishing a conference e Paging Answering a paging announcement 262 Feature Guide 4 2 Tones Ring Tones Ring Tone Patterns Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types outside CO line intercom or doorphone calls or are fixed for certain call types Hold Recall Timed Reminder or Camp on Recall Single dis Incoming calls Hold Recall outside CO line calls Double Incoming calls Hold Recall intercom calls Triple Incoming calls Timed Ze unn hnn S Double Incoming calls doorphone calls only Camp on Recall m II A m ls M Ring Tone Patterns Sent from the Telephone Company New Zealand only The following ring tone patterns sent from the telephone company can be detected for each outside CO line Pattern 1 is E W S FL PHI P Feature Guide 263 4 2 Tones Ring Tones Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX Pattern 1 is os wm em T SHIT T ee em a Wm SH LF
219. r extension that has set incoming calls to be forwarded to that extension s personal message area or can transfer the call to the personal message area using the Direct Message feature of BV If the transferring user performs Call Transfer with Announcement there is a chance that both parties may be recorded in the same message In this case the information of the last extension or outside party that recorded the message is logged in the corresponding Incoming Call Log personal area Feature Guide References 1 16 1 Caller ID 1 18 2 Flexible Buttons User Manual References 1 9 1 Calling with the Incoming Call Log 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area Feature Guide 125 1 17 Message Features 1 17 Message Features 1 17 1 Message Waiting Description When an extension user calls another extension user who does not answer the call he or she can leave a message waiting indication The appropriate button or lamp on the called extension user s telephone will light indicating that a call was missed or a message recorded by the Voice Processing System VPS or Built in Voice Message BV feature is waiting A MESSAGE button can be used to call the caller back or listen to the message When a message is left for a proprie
220. r the common area can only be locked or unlocked by the operator and manager Feature Guide References 1 8 1 Toll Restriction TRS User Manual References 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock 2 1 7 Changing System Settings Using Programming Mode Feature Guide 1 8 Toll Restriction TRS Features 1 8 4 Walking COS Description Extension users can temporarily assign their own class of service COS to another extension allowing them to make calls as if from their own telephones This feature is useful when a manager or supervisor needs to borrow another employee s telephone to make a call The superior enters the extension password followed by the Walking COS feature number and his or her extension number and then makes the call The same privileges and restrictions normally applied to a user are applied when using Walking COS Conditions e When making a call with Walking COS the extension number of the Walking COS user s extension is also logged by SMDR 1 20 1 Station Message Detail Recording SMDR Feature Guide References 2 2 1 Class of Service COS User Manual References 1 2 6 Using Your Calling Privileges at Another Extension Walking COS 2 1 7 Changing System Settings Using Programming Mode Feature Guide 71 1 9 Automatic Route Selection ARS Features 1 9 Automatic Route Selection ARS Features
221. res 1 20 Administrative Information Output Features 1 20 1 Station Message Detail Recording SMDR Description Automatically logs detailed information for the PBX 1 SMDR Output Port The Serial Interface RS 232C port can be used to output Station Message Detail Recording SMDR data to a PC printer etc 2 SMDR Output Data Outside CO line call information Incoming outgoing can be logged and sent to the SMDR output port 3 SMDR Format and Contents Date Time Ext CO Dial number Duration Code 12 31 04 12 52PM 103 05 12345678901234567890123456789012 00 00 16 12 31 04 12 53PM 103 02 lt incoming gt 2013570846 00 01 43 12 31 04 12 54PM 101 02 lt incoming gt 1234567890123456 00 07 48 12 31 04 12 55PM 101B 02 lt BV incoming gt 2013570846 00 00 43 12 31 04 12 56PM 107B 03 lt DIL incoming gt 0921234557 00 01 43 DER 12 31 04 1 04PM 103 06 092 1438 00 00 06 4536 12 31 04 1 04PM 102 05 lt DISA incoming gt 2013570846 00 00 09 0 12 31 04 1 05PM 103 01 lt DISA incoming gt 00 00 08 s 0 12 31 04 1 06PM 103 01 092123456789 00 00 08 12 31 04 1 06PM C 05 02 0921234567 00 00 17 2 12 31 04 1 07PM 103 01 0921234567 00 11 00 ats 12 31 04 2 15PM 103 01 0921234567 00 11 00 101 12 31 04 2 26PM 103 01 F 0927654321 00 03 00 12 31 04 2 27PM 116 05 9 0924567123 00 13 55 12 31 04 3 25PM 02 lt UCD waiting gt 00 11 48 1 BD o 4 5 6 7 Feature Guide 149 1 20 Administrative Info
222. ried out on telephone numbers dialled using a Host PBX Access code Feature Guide 1 8 Toll Restriction TRS Features 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX or Carrier Exception code Access Code Type Access Code is stored in the PBX Access Code is dialled Access Code is not dialled Access Code is not stored in the PBX Host PBX Access TRS ignores the code Number dialled is not an TRS checks the entire Code and checks the outside CO line call so number remaining digits TRS does not check the number Carrier Exception TRS ignores the code TRS checks the entire TRS checks the entire Code and checks the number number remaining digits 1 gt Host PBX Access Code 403 2 gt Carrier Exception Code 300 The inter digit timer Inter digit Time 208 applies until the TRS check is completed When the timer expires the outgoing outside CO line call is disconnected while dialling if enabled through system programming No Dial Disconnection 211 For a single line telephone SLT an outgoing outside CO line call will be released from the DTMF Dual Tone Multi Frequency receiver when the inter digit timer expires The COS of extensions locked by the Extension Lock or Remote Extension Lock feature 1 8 3 Extension Lock can be assigned gt TRS Extension Lock Class 312 so that even a lo
223. rity Code 512 e DISA Security Code Digits 530 O gt gt H K Extension Password for Manager gt for PT Programming Programming No PROGRAM 3 digits Notes e The system password may be entered instead of the manager password e With the manager password the manager can also set a password to each extension and print out call log information for each extension For more information on how to assign a password to each extension including the manager password and to print out call log information for each extension refer to the User Manual 2 1 7 Changing System Settings Using Programming Mode 3 2 2 Viewing Printing and Clearing Call Logs Feature Guide 189 3 3 PT Programming Entering Characters The PT s dialling buttons can be used to enter characters when storing a name or message The following tables depict the available characters Table 1 Alphabet mode Table 2 Numeral mode Times Pressing Times Pressing SELECT SELECT Buttons Buttons 1 ED 1 2 2 ER 3 4 4 5 5 6 6 7 7 8 8 9 9 0 0 ER D 190 Feature Guide 3 3 PT Programming Table 3 Cyrillic alphabet mode for RU Russia UA Ukraine model Times Pressing SELECT Buttons N Wi B E H M Il T X II 5 Fr d e o OG D ew PD E oe This character is only available for the KX T7735RU Example of Entering Characters To enter Ann
224. rmation Output Features Explanation The following table explains the types of data logged by SMDR The section numbers below refer to the field indicated by the numbers above Section Number Data Description 1 Date Shows the date Month Day Year of the call gt Date amp Time 000 The date order varies depending on the user s country area 2 Time Shows the start time of a call as hour minute AM or PM Also shows the following code Transferred call gt 1 11 1 Call Transfer 3 Ext Extension Shows the number of the extension that was engaged in the call Also shows the following codes xxxB Call answered by the BV feature 1 15 7 Built in Voice Message BV xxx Number of the extension to which the call was directed before the BV feature answered Even if a caller does not leave a voice message for example by going on hook while hearing a personal common BV outgoing message OGM the information is logged C xx Outside to Outside CO to CO line call via the DISA feature 1 15 6 Direct Inward System Access DISA xx Outside CO line number that receives the DISA call 4 CO Shows the outside CO line number used for the call 150 Feature Guide 1 20 Administrative Information Output Features Section Number Data Description 5 Dial Number Outside CO Line Call Outgoing Outside CO Line Call Shows the dialled telepho
225. rnate Calling Ring Voice x Call Retrieving from a Telephone Answering Machine TAM 4 Conference 3 party for an SLT ER Door Open 5 Pulse to Tone Conversion XH T Dial after dialling the TAM s extension number and hearing its busy tone 2 Plan 1 3 Plan 2 Plan 3 3 4 Feature Numbering available while on hook Features that are available while on hook have fixed numbers as shown in the following table Feature Numbering Table available while on hook Feature Numbering Background Music BGM set cancel 1 Time Service mode display Extension number and extension name display A date month day and time display date month day year day of the week display changing Conditions If a feature number includes or except for those that can use 0 instead of rotary SLT users cannot use it Feature number Additional number Parameter Certain feature numbers require additional digits to make the feature active For example to set Call Waiting the feature number for Call Waiting must be followed by 1 and to cancel it the same feature number should be followed by 0 User Manual References 4 2 1 Feature Number Table Feature Guide 179 2 3 System Data Control 2 3 5 Automatic Configuration for Outside CO Line Type Description The dialling mode DTMF Dual Tone Multi Frequency Pulse of connected outside CO lines is automatically assigned after restarting the PBX using the System Clear Switch
226. ropriate for the PC or printer If the PC or printer automatically feeds lines with carriage return select CR If not select CR LF b Baud Rate Baud rate indicates the transmission speed of data from the PBX to the PC or printer c Word Length Word length indicates how many bits compose each character d Parity Bit Parity bit indicates what type of parity is used to detect errors in the string of bits composing a character Make an appropriate selection depending on the requirements of the PC or printer e Stop Bit Length Stop bit indicates the end of a bit string that composes a character Select an appropriate value depending on the requirements of the PC or printer Installation Manual References 2 8 1 Connecting Peripherals Feature Guide 153 1 20 Administrative Information Output Features 1 20 2 Call Log Printout for Each Extension Description An extension assigned as the manager extension can use the following features through manager programming a Call Log Print Out Reference and Clear for Each Extension b All Clear Example The manager can print out call logs for each extension Up to 500 outgoing outside CO line calls can be logged in the PBX When the call log is full the oldest call will be replaced each time a call is received The call logs stored since the manager cleared the call log for the extension can be printed out FOR IRI RIK IKI KI II KKK IK IK IK IK IK II III IK IA IA KIB N 1
227. s The following types of Call Pickup are available Type Description Directed Call Pickup A call to a specific extension is answered Group Call Pickup A call to an extension in the same extension group Extension Group 600 is answered Call Retrieving from a A call received by a preprogrammed TAM extension gt TAM Extension Telephone Answering 611 is answered Machine TAM Call Pickup Deny An extension user can prevent other extensions from picking up calls ringing at his or her own extension If this feature is enabled other users will hear a reorder tone when trying to pick up calls Conditions Directed Group Call Pickup e Call Pickup applies to Intercom calls except calls from Hold Recall and Camp on Recall outside CO line calls and doorphone calls even when the extension is not assigned as a destination for doorphone calls e An extension user will hear a confirmation tone when he or she picks up the call with the Directed Call Pickup or Group Call Pickup feature It is possible to eliminate the tone through system programming Call Pickup Tone 117 Group Call Pickup e By setting system programming Pickup Group 127 in advance an extension user can pick up a call to an extension in the same extension group simply by going off hook even when his or her extension is not ringing User Manual References 1 3 3 Answering a Call Ringing at Another Telephone Call P
228. s it is recommended to set the start timer of call duration to 5 s or Instantly through system programming gt Call Duration Counter Start 204 e When a user on an SLT that is in TONE DTMF mode makes an SMS call using outside CO lines set to Pulse or Call Block mode through system programming Dial Mode 401 if the SMS centre number is longer than supported for example 16 digits the SMS call may not be completed In this case set the dialling mode of the SLT to PULSE mode using the switch Feature Guide 131 1 17 Message Features Installation Manual References 2 3 5 3 Port Caller ID Card KX TE82493 132 Feature Guide 1 18 Proprietary Telephone PT Features 1 18 Proprietary Telephone PT Features 1 18 1 Fixed Buttons Description Proprietary telephones PTs and Direct Station Selection DSS Consoles feature a wide variety of feature buttons and Line Access buttons explained below Note that certain models do not have certain buttons For a description of the buttons found on each PT or DSS Console please refer to the Operating Instructions for each PT or DSS Console PT Button Function Navigator Key Used to adjust the volume of the speaker handset and headset and the display Volume Key contrast or to select desired items PROGRAM Used to enter and exit programming mode FLASH RECALL Used to disconnect the current call and make ano
229. s are automatically searched for according to a preprogrammed hunting type Hunting Type 101 This feature is also known as Station Hunting Type Description Circular Hunting An idle extension is searched for in a circular fashion one time according to the numerical order of the jacks Incoming call Busy x Busy y Busy Extn Extn Extn Extn Numerical order gt Terminated Hunting An idle extension is searched for in the numerical order of the jacks until reaching the extension that is connected to the highest numbered jack in the group Incoming call Highest 4 numbered jack Busy Busy Busy Extn Extn gt Extn gt Extn Numerical order SS Conditions Idle Extension Hunting applies to Intercom calls and outside CO line calls directed to a single extension An extension can belong to only one extension group gt Extension Group 600 One hunting type can be programmed for each extension group If all the searched extensions are busy a busy tone will be heard A user can leave an idle extension hunting group temporarily by logging out of the group and rejoin the group by logging back in gt 1 2 4 Log in Log out FWD DND Mode When searching for an idle extension within an idle extension hunting group any extension that has set FWD DND or Log out will be skipped 1 3 1 Call
230. s started for the first time the Quick Setup utility will ask you to set the system password To avoid unauthorised access and possible fraudulent dialling do not disclose the password Warning to the Administrator or Installer regarding the system password 1 Please inform the customer of the importance of the password and the possible dangers if it becomes known to others 2 To avoid unauthorised access and possible fraudulent dialling maintain the secrecy of the password 3 We strongly recommend that you change the default password value to something else for reasons of system security It is best to use a password of 7 digits A Please change the password periodically E If a system password is forgotten it can be found by loading a backup of the system data into a PC and checking the password using the KX TE Maintenance Console software If you do not have a backup of the system data you must reset the PBX to its factory defaults and reprogramme it Therefore we strongly recommend maintaining a backup of the system data For more information on how to back up the system data refer to the on line help that appears by selecting the Help menu during PC programming However as system passwords can be extracted from backup copies of the system data file do not allow unauthorised access to these files Note This PBX has only one system password It can be changed by either PT programming or PC programming For this reason th
231. sage BV Example If the information is stored in record 002 002 0011223344 t Caller s number 002 JOHN WHITE Caller s name 002 May15 10 23a Date and time of call New 002 01d 001 Status amp number of logged calls Caller ID Indication buttons Caller ID Selection buttons iB sE Personal 22328 lt gt E Personal S ISCH Common S H Common New is displayed for call records that have not previously been viewed old is displayed for call records that have previously been viewed Both new and old call records are stored in each personal and common area Conditions e Caller ID Indication Personal Common Button A flexible CO button can be customised as a Caller ID Indication Personal Common button and will indicate the status of the Incoming Call Log for the extension as shown below Light pattern Status of the corresponding call log Red on There are new call records since the last time the call log was viewed Off There are no new call records in the call log or the call log has been already viewed Feature Guide 123 1 16 Caller ID Features 124 The Caller ID Indication Personal Common button will alert an extension user to any missed unanswered calls The Caller ID Indication Personal Common button is also used to store the information of an incoming call during a conversation and to view caller information while on
232. sfer button followed by an extension number Feature Guide References 1 18 2 Flexible Buttons 144 Feature Guide 1 19 Voice Mail Features User Manual References 1 8 3 If a Voice Processing System is Connected 3 1 2 Changing Personal Settings Using Programming Mode Feature Guide 145 1 19 Voice Mail Features 1 19 2 Voice Mail Inband DTMF Integration Description A Panasonic Voice Processing System VPS or similar product from another manufacturer can provide Automated Attendant AA and Voice Mail VM services when connected to the PBX The VPS and PBX communicate with each other by sending DTMF Dual Tone Multi Frequency signals For more information refer to the documentation provided with the VPS 1 AA Service Allows the VPS to answer calls and direct callers to dial a number in order to connect themselves to the desired party e g Enter the extension number of the desired party It is possible to access VM service from AA service to for example record messages 2 VM Service Allows callers to leave voice messages for specific parties such as an extension user Extension users can then listen to the messages left in their mailboxes at their convenience AA Service A VPS can be used for the AA service as well as the VM service When a call is directed to a port of the VPS that is in AA service mode the caller will hear an outgoing message OGM After or while listening to the OGM the caller m
233. side CO Line Access Dial Mode 401 To continue Ree GES 8 DTMF Pulse SCH Block mode To continue Feature amp Programming References 1 5 2 4 Dial Type Selection Feature Guide 3 3 PT Programming Pulse Speed 402 es GES 8 S Low Speed 10 an High Speed 20 pps To continue Le Feature amp Programming References 1 5 2 4 Dial Type Selection Dial Mode 401 Host PBX Access Code 403 D 1 1 D weer NEXT or PREV lt lt RENE geet ree To continue QO GS mm EE Cl e DI Xx Up to 8 access codes 1 or 2 digits To continue 0 9 lt Note Insert CONF MESSAGE button between each access code using the comma button on the overlay For example to store access codes 81 and 82 on outside CO line 1 programme as follows 403 NEXT 1 81 82 STORE END Feature amp Programming References 1 5 2 7 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Pause Time 417 CO Line Group Number 404 eP To continue 8 X To continue SELECT lt _ ______ Feature amp Programming References 1 5 3 3 Outside CO Line Access Feature Guide 219 3 3 PT Programming 2 2 2 Group Flexible Outward Dialling Day Night Lunch 405 407 To continue Go to next or prev jack number SELECT STORE LI coiere JED EECH oe 05 07 1 8 X 01 24 X Enable 05 for day Disable 06 for night To
234. side CO Line Hunting Order for Automatic Line Access The outside CO line hunting sequence from highest numbered outside CO line or in rotation for Automatic Line Access can be determined through system programming gt Automatic Rotation for CO Line Access 122 e System programming determines the extension users that can make outside CO line calls in each time service mode Flexible Outward Dialling Day Night Lunch 405 407 e Itis possible to specify which outside CO lines are connected to the PBX CO Line Connection 400 This prevents extension users from trying to select or making calls using outside CO lines that are not connected Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 2 1 Basic Calling 52 Feature Guide 1 6 1 6 1 1 6 1 1 1 6 Memory Dialling Features Memory Dialling Features Memory Dialling Features Memory Dialling Features OVERVIEW Description An extension user can store frequently dialled numbers in the PBX A stored number can be dialled by a simple operation 1 Features Feature Storage Method Details in One touch Dialling Personal Programming System Programming e 1 6 1 2 One touch Dialling KX T7710 One touch Dialling System Programming e 1 6 1 3 KX T7710 One touch Dialling Redial Last Number The last or most recently dialled number is e 1 6 1 4 Redial automatically stored Saved While in a
235. sion 1 3 1 1 Call Forwarding FWD Do Not Disturb DND OVERVIEW Save Used to store a telephone number while in a conversation with an outside party or while hearing a busy tone and then easily redial the number later 1 6 1 4 Redial Conference Used to establish a 3 party or 5 party conference call gt 1 13 1 2 Conference Caller ID Indication Personal Used to inform an extension user of calls logged in his or her personal area store the information of an incoming call during a conversation and view caller information while on hook and then call back a caller gt 1 16 2 Incoming Call Log Feature Guide 135 1 18 Proprietary Telephone PT Features Button Function Caller ID Selection Personal Used to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform an extension user that the personal area call log is full 1 16 2 Incoming Call Log Caller ID Indication Common Used to inform an extension user of calls logged in the common area store the information of an incoming call during a conversation and view caller information while on hook and then call back a caller gt 1 16 2 Incoming Call Log Caller ID Selection Common Used to display and cycle through the information of an incomin
236. specified account code must be entered after the Outside CO Line Access number e An extension user does not need to enter an account code for incoming outside CO line calls e Even in Forced Verify All Verify Toll mode emergency calls can be made without an account code 1 5 2 2 Emergency Call User Manual References 1 2 1 Basic Calling Feature Guide 43 1 5 Making Call Features 1 5 2 4 Dial Type Selection Description The dialling mode can be selected for each outside CO line through system programming Dial Mode 401 regardless of the originating extension dependent on the contract with the telephone company Mode Description DTMF Dual Tone Multi Numbers dialled by an extension user are transmitted to the outside CO Frequency line using tones If this PBX is installed behind an existing host PBX select this mode as necessary Pulse Rotary Numbers dialled by an extension user are transmitted to the outside CO line using pulses Call Blocking If your telephone company or a host PBX can receive both DTMF and Pulse signals but the contract specifies Pulse lines select this mode When dialling with a touch tone telephone only Pulse signals will be sent to the telephone company Conditions Automatic Configuration for Outside CO Line Type The dialling mode of connected outside CO lines is automatically assigned after restarting the PBX using the Sy
237. ssword 002 The administrator can programme all system programming Manager Password To set the manager password it is necessary to use the system password to perform Extension Password Set Once set the manager password can be used to access manager programming The manager can assign a password to each extension extension password Personal Programming Data Reset A PT user can simultaneously reset all settings made through personal programming Line Preference Incoming Outgoing Call Waiting Tone Type Selection etc to their default settings This feature also cancels pressing the AUTO ANS MUTE button in the Hands free Answerback feature and the Room Monitor feature System Programming Data Reset The PBX can return all or specific settings made through system programming to their default settings based on the following parameters gt System Data Clear 999 a All para All data b System para All data except for CO para Extn para and DSS para c CO para The data assigned for each outside CO line d Extn para The data assigned for each extension 172 Feature Guide 2 3 System Data Control e DSS para The data assigned on the Direct Station Selection DSS buttons and Programmable Feature PF buttons on the DSS Console f Speed dial The System Speed Dialling numbers and names in System Speed Dialling Number 001 and System Speed Dialling Name 011 Installation Manual References 2 10 1
238. stem Clear Switch or through system programming System Data Clear 999 No system programming in Dial Mode 401 and Pulse Speed 402 is required unless the dialling mode of the connected outside CO lines is Call Blocking If your telephone company can receive both DTMF and Pulse signals the PBX selects an outside CO line type according to the following priority Pulse Low Pulse High gt DTMF Pulse to Tone Conversion It is possible for an extension user to temporarily switch from Pulse mode to DTMF mode in order to access special services such as computer accessed long distance calling or voice mail services To switch to DTMF mode wait for a preprogrammed time period after the outside CO line is connected or press the X key This feature functions only on outside CO lines set to Pulse or Call Block mode gt Dial Mode 401 DTMF mode cannot be changed to Pulse mode The pulse rate for outside CO lines that have been set to Pulse or Call Block mode Pulse Speed 402 should be selected depending on your telephone company There are 2 pulse rates Low 10 pps and High 20 pps It is possible to assign the minimum duration of the DTMF signal sent to outside CO lines that have been set to DTMF mode DTMF Time 210 It is programmable whether DTMF dialling is sent to the telephone company when an extension user redials after changing from Pulse mode to DTMF mode by pressing the key
239. t support SMS Fixed Line SMS is a service that allows text messages to be sent and received via Public Switched Telephone Network PSTN access 1 17 3 Call Routing for Fixed Line SMS Caller ID Display on SLT Optional Caller ID card required The PBX can receive Caller ID information telephone numbers and callers names from calls received on outside CO lines This information can be shown on the displays of some SLTs as well as proprietary telephones PTs when receiving calls gt 1 16 1 Caller ID 3 level Automated Attendant AA 3 level Automated Attendant AA service allows a caller to dial a single digit number Direct Inward System Access DISA AA number following the guidance of 3 level DISA outgoing messages OGMs and be connected to the desired party automatically gt 1 15 6 Direct Inward System Access DISA PC Programming System programming settings can be accessed using a PC and the Panasonic KX TE Maintenance Console software as well as by using a PT 2 3 1 PC Programming The PBX software can be upgraded via the Serial Interface RS 232C port or USB port using the KX TE Maintenance Console software 2 3 7 Firmware Upgrade Automatic Configuration for Outside CO Line Type The dialling mode of connected outside CO lines is automatically configured the first time the PBX is accessed with a PC using the KX TE Maintenance Console software or after the PBX data has been cleared 2 3 5 A
240. ta Control 2 3 6 Country Setting Description The country code of the PBX can be selected through system programming Country 995 The PBX will restart with the default settings of the user s country area During this operation communication between the PBX and PC will be disconnected one time Country Setting can also be programmed the first time the PBX is accessed with a PC using the KX TE Maintenance Console software Quick Setup For more information about Quick Setup refer to the Installation Manual 3 1 1 Installing KX TE Maintenance Console on a PC Conditions e This feature is only available when the suffix of the connected PBX is NE or CE Feature Guide 181 2 3 System Data Control 2 3 7 Firmware Upgrade Description It is possible to upgrade the PBX software via the Serial Interface RS 232C port or USB port using the KX TE Maintenance Console software Even if a user upgrades the PBX software the system data will not be lost For more information on how to upgrade the PBX software refer to the on line help Conditions e The ROM and the firmware version can be confirmed through system programming Firmware Version 998 Installation Manual References 2 8 1 Connecting Peripherals 182 Feature Guide 2 4 Fault Recovery Diagnostics 2 4 2 4 1 Fault Recovery Diagnostics Power Failure Transfer Description If the power supply to the PBX fails specific single line
241. tary telephone PT the MESSAGE button on it lights or the Message Ringer Lamp turns red Pressing the lit MESSAGE button while on hook shows the caller s information as shown below Example 105 Tom Smith Extension no and name of the person who left the message Message Message for another extension buttons CTT This extension CTT Other extension This button is useful when for example the manager checks messages left for another extension Conditions System programming determines the single line telephones SLTs that can receive the message waiting notifications left by another extension SLT Message Waiting 619 If a user goes off hook with an SLT that has messages waiting a special dial tone dial tone 3 will be heard The user can call a caller back or listen to the message by entering the Message Waiting Answer feature number Message for another extension Button A flexible CO Direct Station Selection DSS button can be customised as a Message for another extension button This button can be used on a PT that is allowed through system programming gt Message Waiting for Another Extension 618 to access messages left for another extension Message Waiting for Another Extension Lock An extension user can lock or unlock message waiting indications to prevent others from viewing calling back or clearing message waiting indications left at his or her extension The operator a
242. te This extension is holding the line using Exclusive Call Hold speed green or using the line for an unattended conference flashing Rapid green Incoming call flashing Red on Line s in use Slow red Another extension flashing is holding the line Rapid red Incoming call flashing Feature Guide 137 1 18 Proprietary Telephone PT Features 3 Light Pattern of the Corresponding Extension Status Button Corresponding Extension Status Button DSS Light Pattern Off Idle Slow red flashing Call Forwarding FWD Moderate speed red flashing Do Not Disturb DND Red on Busy This setting can be changed through system programming gt DSS Lamp Mode 112 4 Flashing Light Patterns 1s Slow Flashing Moderate Flashing i Rapid Flashing T Son Conditions e Incoming outside CO line calls arrive on available buttons in the following priority S CO G CO O CO Feature Guide References 1 2 3 Direct Inward System Access DISA Ring 1 3 1 Call Forwarding FWD Do Not Disturb DND 1 12 1 Call Hold 1 13 1 2 Conference 138 Feature Guide 1 18 Proprietary Telephone PT Features 1 18 4 Display Information Description A display proprietary telephone PT can relay the following information to the user while making or receiving calls Display Wem Display
243. telephones SLTs are automatically connected to specific outside CO lines Power Failure Connections The PBX will switch from the current connections to Power Failure Connections and all existing conversations will be disconnected Only outside CO line calls handled by Power Failure Connections can be made during a power failure Conditions During a power failure each of the following outside CO lines will be connected to an assigned extension Outside CO line 1 extension jack 01 Outside CO line 4 extension jack 09 Outside CO line 7 extension jack 17 Only outside CO line calls are possible during a power failure All other features will not function We recommend connecting an SLT in parallel at extension jacks 01 09 and 17 so that the SLT can be used during a power failure Automobile type batteries which must be user supplied can be connected as a system backup power supply to operate all the features during a power failure The batteries can be connected directly to the unit with optional cables For more information refer to the Installation Manual Installation Manual References 2 2 6 Connecting Backup Batteries 2 9 Power Failure Connections Feature Guide References 1 10 9 Parallelled Telephone Feature Guide 183 2 4 Fault Recovery Diagnostics 2 4 2 Power Failure Restart Description When the electricity is turned back on the PBX restarts and automatically loads stored data Conditio
244. tension C the extension B user hears a reorder tone and the setting is denied If extension B has already set FWD to extension C and extension A tries to set FWD to extension B the setting is also denied jus LAY lt P BF The destination of an extension s forwarded calls can call or transfer calls to the original extension Incoming __ call See ys ee v 4 pp _ D Call or D SC transfer a call Original FWD destination FWD AIl Calls Busy No Answer No Answer Time The length of time before calls are forwarded is programmable for each extension Call Forwarding Start Time 120211 To Outside CO Line FWD to Outside CO Line System programming determines the extensions that can forward all intercom calls and certain outside CO line calls to an outside party gt Call Forwarding to CO Line 607 These outside CO line calls must arrive on outside CO lines whose programming CO Line Mode Day Night Lunch 41 4 416 is one of the following a DIL 32 Feature Guide 1 3 Call Forwarding FWD Do Not Disturb DND Features b DISA only when the call is directly sent to an extension not intercepted c UCD when only one member belongs to the group e Outside CO Line Call Duration If a call between 2 outside parties is established the call duration will be restricted by a system timer CO to CO Line Call Duration 205 Both parties will hear a warning tone 15 seconds before th
245. tering Characters Account Code Mode ees i NExT or PREV Lan SE To continue DIGI sl oe 24 Option Forced Verify All Verify Toll To continue e Feature amp Programming References 1 5 2 3 Account Code Entry 1 8 2 Toll Restriction TRS Override by Account Code Account Code 310 Call Transfer to CO Line es To continue DTA cl Gon C 24 X T Disable To continue sl Feature Guide 237 3 3 PT Programming Feature amp Programming References 1 11 1 Call Transfer 1 13 1 2 Conference Call Forwarding to CO Line lt DIO cl Gone e 24 Disable To continue sl Feature amp Programming References 1 3 1 2 Call Forwarding FWD Executive Busy Override e DIOD cl Fals 24 X Disable To continue Feature amp Programming References 1 7 2 Executive Busy Override DND Override 609 DIO suze al ze 24 X Ga Disable To continue sc Feature amp Programming References 1 3 1 3 Do Not Disturb DND 238 Feature Guide 3 3 PT Programming Parallelled Telephone 61 O00 suze Fals WE Disable To continue sal Feature amp Programming References 1 10 9 Parallelled Telephone TAM Extension 611 OOO amp suse Coe ze 24 X E Disable To continue Feature amp Programming References 1 4 1 3 Call Pickup Room Monitor 612 To continue DA cl Gone C 24 X Disabl
246. ther call without hanging up Flash Recall mode or to send an EFA External Feature Access signal to the telephone company or host PBX to access external features EFA mode HOLD Used to place a call on hold SP PHONE Used to select handset or hands free operation Speakerphone MONITOR Used to select hands free dialling and monitor operation MESSAGE Used to leave a message waiting indication call back the party who left a message waiting indication or play back voice messages This button is provided with an LED Light Emitting Diode except for on KX T7700 series telephones With KX T7700 series telephones the Message Ringer Lamp is lit when a message waiting indication is left at an extension REDIAL Used to redial the last number dialled TRANSFER Used to transfer a call to another party Flexible CO Used to access an outside CO line or outside CO line group when making or receiving a call The button s preprogrammed Outside CO Line Access method determines which line is selected Default Single CO S CO Can also be customised as a feature button INTERCOM Used to make or receive intercom calls AUTO ANS Auto Used to answer an intercom call automatically in hands free mode or to mute Answer MUTE the built in microphone during a conversation VOICE CALL Used to answer an intercom call automatically AUTO DIAL STORE Used for System Speed Dialling Saved Number Redial playing back personal common BV outgoing messa
247. tically placed on consultation hold 1 12 5 Consultation Hold User Manual References 1 4 3 Talking to 2 Parties Alternately Call Splitting Feature Guide 93 1 12 Holding Features 1 12 4 Music on Hold Description An outside party on hold will hear audio to inform the party that the call is still on hold The following types of audio are available depending on the user s country area a Internal audio source b External audio source c Tone The audio sources internal and external can also be used for BGM 1 15 4 Background Music BGM Conditions e Hardware requirement A user supplied audio device such as a CD player or radio for External audio source e The audio can be selected through system programming Music on Hold 111 e Operations such as Call Hold 1 12 1 Call Hold and Call Transfer gt 1 11 1 Call Transfer activate Music on Hold Installation Manual References 2 8 1 Connecting Peripherals 94 Feature Guide 1 12 Holding Features 1 12 5 Consultation Hold Description When an extension user is on a call and performs Call Transfer gt 1 11 1 Call Transfer Call Splitting gt 1 12 3 Call Splitting or tries to establish a conference call gt 1 13 1 2 Conference the call is automatically placed on consultation hold When the operation is completed or cancelled the consultation hold is released Feature Guide 95 1 13 Conference Features 1 13 Confer
248. ting can be accessed using a PC and the Panasonic KX TE Maintenance Console software 2 3 1 PC Programming For programming details refer to the on line help that is installed along with KX TE Maintenance Console 3 2 1 Installing and Starting KX TE Maintenance Console The KX TES824E the KX TES824NE the KX TES824GR KX TEM824GR the C KX TES824CE KX TEM824CE and the KX TES824PD KX TEM824PD are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http doc panasonic de Contact Panasonic Services Europe GmbH Panasonic Testing Centre Winsbergring 15 22525 Hamburg F R Germany Trademarks e Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries e All other trademarks identified herein are the property of their respective owners Feature Guide
249. tion 205 210 Country 995 255 Country Setting 181 CPC Signal Detection Incoming 420 224 CPC Signal Detection Outgoing 421 224 CPC gt Calling Party Control CPC Signal Detection 87 Cyclic Tone Detection 513 232 D Data Line Security 82 Date amp Time 000 193 Delayed Ringing 28 Delayed Ringing Day Night Lunch 411 413 221 Denied Code Tables 64 Dial Mode 401 218 Dial Tone 157 Dial Type Selection A4 Dialling Start Time 206 210 DIL gt Direct In Line DIL 14 Direct In Line DIL 14 Direct Inward System Access DISA 106 Direct Inward System Access DISA Ring 28 Direct Message feature 117 Direct One touch Answering 35 Direct Outside CO Line Access 51 Directed Call Pickup 37 DISA AA Service 106 DISA AA Wait Time 517 233 DISA Built in AA 501 229 DISA Busy Mode 506 230 DISA Delayed Answer Time 504 229 DISA Incoming Assignment 516 232 DISA Incoming Call Dial Mode 500 228 DISA Intercept Mode 507 230 DISA IRNA to BV Day Night Lunch 438 440 228 DISA No Dial Mode 510 231 DISA Ring Time after Intercept 509 230 DISA Ring Time before Intercept 508 230 DISA Ringback Tone 531 235 DISA Security Code 512 231 DISA Security Code Digits 530 235 DISA Security Mode 511 231 DISA Tone after Security Code 518 233 DISA Wait Time after OGM 505 229 DISA gt Direct Inward System Access DISA 28 106 Disconnect Time 422 224 Display Information 139
250. to select the display language used for SMDR through system programming gt SMDR Language 806 152 Feature Guide 1 20 Administrative Information Output Features e The PBX waits for a preprogrammed length of time Call Duration Counter Start 204 after the end of seizing an outside CO line or dialling before starting the SMDR timer for outgoing outside CO line calls When the PBX has sent out all dialled digits to the telephone company and this timer expires the PBX begins measuring the duration of the call A display proprietary telephone PT shows the elapsed time of the call The starting time and the total duration of the call are logged by SMDR e SMDR Format The following SMDR format parameters can be set through system programming gt SMDR Parameter 801 in order to match the paper size being used by the printer a Page Length determines the number of lines per page b Skip Perforation determines the number of lines to be skipped at the end of every page The page length should be at least 4 lines longer than the skip perforation length CO O O O O Page O S Length S Skip 66lines 6 L S O Perforation 01810101019 O Perforation O e Serial Interface RS 232C Parameters The following communication parameters can be assigned for the Serial Interface RS 232C port through system programming gt SMDR RS 232C Parameter 800 a New Line NL Code Select the code app
251. tomatic Callback Busy Camp 0ni eee eee eee eee eee 61 Executive Busy Override ac ecg ae oa ace ae elec ees 62 Call Waiting Re E 63 Toll Restriction TRS Features ss ssseee eee sss ssse esse esse eenn ennenen eenn 64 Toll Restriction s T 64 Toll Restriction TRS Override by Account Code EE 68 Extension LOCK TTT 70 Walking COS srana RE E E 71 Automatic Route Selection ARS Features sss sssee eee es sese eee ee essen eee 72 Automatic Route Selection ARS sss essere 72 Conversation Features sseusegbenegegetereeegceeeECteNegEEEEeEEEee Eege EES EECEEEEEEgEeere 78 ee EE 78 reegen 79 Microphone ME geseet Genee Eege 80 Headset Operation EE 81 Dala Une Security A 82 Eelere ege eee ee ee 83 External Feature Access EFA 84 Outside CO Line Call Limitation E 85 EE RE le 86 Calling Party Control CPC Signal Detection sse eee eee eee 87 Transferring e icssicinciasanssntesenstscsnicsnataaansiesseaensasnassevansasnessendasesiastenieanasaaesstanatananns 88 Call ES ir eet 88 Holding PO TTT 90 Eeer 90 Gall e 92 E rie T 93 Music Om Holdi an e a a A E E E 94 Consultation FOU EE 95 Confere ce a 96 Conference EI 96 Conference Features OV ERVIEW 0 ceccc ccescccieeviseccseeset eee sneat pachestee scenes dhsece acess AER Cd SEPETE ERE 96 EE EE 97 Paging Le ER 99 ee lun EE 99 Optional Device Features siaiinicisccacncecsassiccceescccsesesccscesnasacencunnncerenascciaesesecusecennasensenaccee 100 Doorphone Call sese eee 100 EE 101 Doorbel
252. tomatic Route Selection ARS Features 72 Automatic Time Adjustment 174 Automatic Time Adjustment 152 208 Background Music BGM 104 Bell Frequency 120 204 Bell off Detection 213 211 BGM Control for APT 626 243 BGM gt Background Music BGM 104 Break Ratio 123 205 Built in Voice Message BV 114 Busy Line Busy Party Features 61 Busy Tone 261 Buttons and Functions 188 BV Access Code through CO Line 625 243 BV Card Initialisation 808 251 BV for Extension 622 243 BV Recording Time 214 211 266 Feature Guide BV Resource 621 242 BV Total Recording Time 807 250 BV gt Built in Voice Message BV 114 C Call Duration Counter Start 204 209 Call Forwarding FWD 31 Call Forwarding FWD Do Not Disturb DND 20 Call Forwarding FWD Do Not Disturb DND Features 30 Call Forwarding FWD Do Not Disturb DND OVERVIEW 30 Call Forwarding Selection 963 254 Call Forwarding Start Time 202 209 Call Forwarding to CO Line 607 238 Call Handling Features 13 Call Hold 90 Call Log Next Page 927 254 Call Log Printout for Each Extension 154 Call Park 92 Call Park Recall 92 Call Pickup 37 Call Pickup Deny 37 Call Pickup Tone 117 203 Call Retrieving from a Telephone Answering Machine TAM 37 Call Routing for Fixed Line SMS 129 Call Splitting 93 Call Transfer 88 Call Transfer to CO Line 606 237 Call Transfer with Announcement 88 Call Transfer without Announcement 88
253. tside CO line with Caller ID information Incoming call from another extension to a busy extension when the called extension has set Call Waiting Call Waiting Tone 1 Incoming call from a doorphone when an optional doorphone or doorbell door chime is connected to the PBX Feature Guide References 1 18 1 Fixed Buttons 1 18 2 Flexible Buttons User Manual References 1 2 4 When the Dialled Party is Busy or There is No Answer 1 5 5 Using Voice Messaging Built in Voice Message BV 1 8 3 If a Voice Processing System is Connected Feature Guide 127 1 17 Message Features 1 17 2 Absent Message Description Extension users can prepare a brief text message Absent Message that will be displayed to other extension users when they are called This message can explain the reason for their absence and can be used by any extension user The following Absent Messages may be programmed Message No Message 1 Will Return Soon 2 Gone Home 3 At Ext Extension Number 4 Back at Hour Minute AM or PM 5 Out Until Month Day 6 In a Meeting Note The shown above indicates a parameter to be entered when assigning a message at an individual extension Conditions e An extension user can select only one Absent Message at a time The selected message is displayed at the extension every time the user goes off hook e The caller must be using a display proprietary telephone PT t
254. tton gt DSS Off hook Mode 12611 A flexible CO DSS MESSAGE button can be customised as a DSS button The DSS buttons on a DSS Console can also be used Alternate Receiving Ring Voice A PT user can select to receive intercom calls by ring tone or by voice through personal programming Alternate Receiving Ring Voice If a user selects voice calling the calling party can talk to the user immediately after hearing a confirmation tone Alternate Calling Ring Voice A caller can change the called party s preset call receiving method ring tone or voice By doing so ring calling is switched to voice calling or vice versa at the called party This setting is active for the current call only after which it reverts to the called party s previous setting The extension ring tone pattern for incoming intercom calls can be selected through system programming Extension Ring Tone Pattern 115 The ringback tone pattern for outgoing intercom calls and for incoming outside CO line calls can also be selected through system programming gt Ringback Tone Pattern 128 Tone after Dialling After dialling an extension number a user will hear one of the following Type Description Ringback Tone Indicates the call is being received at the called party s extension Confirmation Tone Indicates the called party has set voice calling Busy Tone Indicates the called party s extension is busy DND Tone Indicates the
255. ture Guide 1 4 Answering Features 1 4 1 4 1 1 4 1 1 Description Answering Features Answering Features Answering Features OVERVIEW An extension user can answer incoming calls using the following methods telephone PT Called a aero Extension Feature Description Details in A user s own Line Preference A user can selectthe line seized when going 1 4 1 2 Line extension Incoming off hook Preference proprietary Incoming Direct One touch A user can answer an incoming call simply Answering by pressing the flashing CO or INTERCOM button Hands free A user can answer calls automatically and 1 4 1 4 Hands Answerback establish a hands free conversation free Answerback A user s own extension single line telephone Receiving Calls A user can answer an incoming call simply by going off hook SLT Another Call Pickup A user can pick up a Call to a specific e 1 4 1 3 Call extension extension a call within the user s extension Pickup group or a call received by a Telephone Answering Machine TAM extension Feature Guide 35 1 4 Answering Features 1 4 1 2 36 Description Line Preference Incoming A proprietary telephone PT user can select the method used to answer incoming calls from the following 3 line preferences Each of these line preferences can be selected by each extension through personal programming Line Preferen
256. ually e Initial Display Selection If the Caller ID service provides both the number and name the user can select which is shown first on the display of the PT through system programming Caller ID Log Priority 90411 e While a user is viewing his or her extension s Incoming Call Log if the caller whose information is being viewed also left a voice message the Message Ringer Lamp or the MESSAGE button light will turn on The associated voice messages in that personal common message area can be played or erased with the MESSAGE button or the TRANSFER button respectively e Even if there are message waiting indications left at a user s extension the Message Ringer Lamp or the MESSAGE button light that displays notifications from the Message Waiting feature 1 17 1 Message Waiting turns off while the user is viewing his or her extension s Incoming Call Log with the Caller ID Indication Personal Common button e Hauser erases voice messages by any method for example by using BV or performing System Data Clear the caller s information is erased from the extension s Incoming Call Log simultaneously e Even if a caller does not leave a voice message for example by going on hook while hearing a personal common BV outgoing message OGM the information is logged in the corresponding Incoming Call Log common or personal area e During a conversation with an extension or outside party an extension user can transfer the call to anothe
257. ugh system programming DISA Incoming Call Dial Mode 500 When With AA is selected the PBX regards caller dialled digits 0 through 9 as DISA AA numbers If no destination is assigned to 9 or 0 the PBX regards the number 9 0 as the Automatic Line Access number gt Automatic Line Access 121 or Operator Call number Note For New Zealand the Automatic Line Access number may be either 1 or 9 Feature Guide 1 15 Optional Device Features Programming Example 1 level DISA AA Table In order for a caller to be able to access Mike Smith extension 102 using 1 level DISA AA programme as follows Distribution method 1 Outside CO Line No Day Lunch Night 1 2 DISA OGM1 DISA OGM1 DISA OGM1 3 8 Normal Normal Normal DISA AA No for 1 level AA 2 0 1 2 3 4 5 6 7 8 9 Mike Extn Extn Extn Extn Extn Extn Extn Smith 103 104 105 106 107 108 Group 1 102 1_ gt CO Line Mode Day Night Lunch 414 416 2 _ gt DISA Built in AA 501 Programming Example 3 level AA Table In order for a caller to be able to access Mike Smith of the Software Support Team extension 102 using 3 level AA programme as follows Distribution method 1 Outside CO Line No Day Lunch Night 1 4 DISA OGM1 DISA OGM2 DISA OGM3 5 8 Normal Normal Normal Feature Guide 107 1 15 Optional Device Fe
258. up to 24 digits such as an extension number telephone number account code or feature number in a One touch Dialling button Conditions e One touch Dialling Button A flexible CO Direct Station Selection DSS Programmable Feature PF MESSAGE button can be customised as a One touch Dialling button e A number consisting of 25 digits or more can be stored by dividing it and storing it in 2 One touch Dialling buttons e Personal Speed Dialling numbers 0 through 9 correspond to the numbers F1 through F10 of the PF buttons assigned as One touch Dialling numbers Assigning a One touch Dialling number to PF button F1 will override Personal Speed Dialling number 0 and vice versa Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 2 2 Easy Dialling Feature Guide 55 1 6 Memory Dialling Features 1 6 1 3 56 KX 1T7710 One touch Dialling Description The MESSAGE button and each of the 8 One touch buttons on the KX T7710 single line telephone SLT can be customised to dial an extension number telephone number or feature number up to 24 digits when the user presses that button To allow easy configuration of multiple extensions every KX T7710 connected to the PBX can be customised with the same settings at once through system programming KX T7710 One touch Dialling 013 This is useful for hotel room extensions or similar applications The KX T7710 has 2 modes NORMAL mode and PBX
259. used to play back the original message 1 16 2 Incoming Call Log The optional voice message card has 2 voice message resources Built in Voice Message BV resource 1 and BV resource 2 and every extension must belong to one of these resources based on system programming BV Resource 621 Extension users other than the operator or manager can access the following options Personal BV outgoing messages OGMs Personal voice messages left by callers via Call Forwarding FWD or Direct Message Messages can be recorded played and erased by that extension s user The operator or manager can access the following options Personal BV OGMs for the operator or manager Personal voice messages left by callers via FWD or Direct Message for the operator or manager Common BV OGMs for the company Common voice messages left by callers for the company Messages can be recorded played and erased by the operator or manager only Up to 125 voice messages with a total recording time of 60 minutes can be logged per BV resource All personal common message areas within each BV resource share the total space of the resource For example in BV resource 1 if the common message area currently has 10 messages totalling 10 minutes the personal and common message areas can jointly store up to 115 messages or 50 minutes Example Pattern A BV Resource 2 BV Resource 1 Operator
260. utgoing message OGM After or while listening to the OGM the caller may dial an extension number as directed e g Enter the extension number of the desired party 1 AA to Extension AA receives and answers outside CO line calls and offers services such as transferring to an extension or mailbox using DTMF signalling from the calling party Outside CO Line Call DIL PBX VPS y Extension e 2nster AAT AAR Busy No Answer AA Hunting Chain Record message Feature Guide 141 1 19 Voice Mail Features 2 Extension Backup If the VPS is assigned to ring with other extensions for example the operator for the same outside CO line the VPS can be used as a backup for the operator when the operator cannot answer an incoming outside CO line call In order to use this feature Delayed Ringing must be set for the VPS Delayed Ringing Day Night Lunch 411 413 Outside CO Line Call Normal PBX Extension Immediately e g Operator VPS Si AAI 10 s delay 15 s delay wg ata 3 Status Notification to the VPS When a call is redirected to the VPS the PBX sends the status of the called extension to the VPS This allows the VPS to appropriately handle the call playing the appropriate OGM for the caller For example if the called extension is in Do Not Disturb DND mode the OGM e g I am unable to answer y
261. utomatic Configuration for Outside CO Line Type Advanced Hybrid System This PBX supports the connection of Pis Direct Station Selection DSS Consoles and single line devices such as SLTs fax machines wireless telephones and data terminals In this manual proprietary telephone PT means an analogue proprietary telephone APT Feature Guide 5 Table of Contents 1 Call Handling Features ss sees sssssssssssssssssssssssssss esse sss 13 1 1 Incoming Call Features scicisccccsecctcccsaceccesnestsncsnncesczenaccetensansecexsuastenecancuccxensacniencansecezenaue 14 1 1 1 Incoming Outside CO Line Call Features sese eee eee ee 14 Tt DirectIn Line DIL E 14 fa N 2 ie ne 27 e16 lt le EE 15 1 1 2 Internal Call Et 16 1 1 3 Incoming Call Indication Features eee eee eee eee eee eee 17 1 1 3 1 Incoming Call Indication Features CONEDVIENW AA 17 1 1 3 2 Outside CO Line Ringing Selection sese eee eee 18 1 1 3 3 Ringi Tone Pattern Selections decease Gace cbse cies E EN ERE EASE Eai 19 1 1 3 4 Distinctive Ring Detection DRD for New Zealand sese eee eee eee eee 20 T123 5 Call Waiting sics tence reidi ee eaaa eea adiran icine nacecan wade 22 1 2 Receiving Group Features see ssseee esse eesse ees seer ese re essere ereer eers ennenen eenn 23 1 2 1 ldle Extension Elle TT 23 1 2 2 Uniform Call Distribution UCD sse eee eee eee 25 1 2 5 Direct Inward System Access DISA Ring sees eee eee 28 124 lt ie ii
262. wn on the display of a proprietary telephone PT when an extension user makes calls using this feature e Caller s Name If the dialled number matches a number stored in the System Speed Dialling table with an assigned name the assigned name will be shown on the display 1 16 1 Caller ID e System Speed Dialling One touch Dialling and manual dialling can be used in combination User Manual References 1 2 2 Easy Dialling 3 3 2 System Programming Feature Guide 1 6 Memory Dialling Features 1 6 1 6 Quick Dialling Description Using Quick Dialling an extension user can make a call or access a feature easily This is possible by storing the number up to 10 digits such as extension number telephone number or feature number for Quick Dialling through system programming Second Feature Numbering Plan 012 Programming Example Quick Dialling Code No Desired Number 50 34 51 43 Cont 59 912345678 In this example a The feature number for Paging External 34 is stored with the code number 50 Users can make paging announcements by going off hook and then dialling 50 b The feature number for Paging Answer 43 is stored with the code number 51 Users can answer paging announcements by going off hook and then dialling 51 c Atelephone number 912345678 is stored with the code number 59 Users can call this outside number by going off hook and then d
Download Pdf Manuals
Related Search
Related Contents
Indication and adjustment Baixar PDF Voir la notice Samsung HMX-U20SP Priručnik za korisnike LIVRET D`ACCUEIL aux entreprises BIKP-79 - Boretti User Manual 取扱説明書 - EneTelus Copyright © All rights reserved.
Failed to retrieve file