User Manual
Contents
1. Remove both used ribbon spools from the cartridge if present Tips Handling print ribbon Keep unused ribbon in the original package Don t place ribbon on a dusty or dirty surface dirt could damage the printhead Run a cleaning card and replace the cleaning sleeve at the same time that you load a new print ribbon See Cleaning the printer on page 20 for the steps to follow Page 10 5 Load the new roll of print ribbon on the cartridge Put the full spool of ribbon on the supply spindle of the ribbon cartridge Push until the spool clicks onto the spindle Put the empty take up spool on the spindle with the solid black gear Push until the spool clicks onto the spindle 6 Replace the loaded ribbon cartridge in the printer Make sure both spindles rest in the black supports on the left side of the printer Make sure the ribbon cartridge handle rests in the supports on the right side of the printer Make sure to install the full new spool toward the input hopper of the printer 7 Close the printer cover Press down firmly to latch it Page 11 Page 12 Check the PC connection The printer and PC are connected when the printer is set up Before beginning card processing make sure the PC connection is complete The USB data cable should be connected to a USB port on the PC and to the USB data port on the printer The printer can be connected in these other ways e2. 60 F to 95 F Electrical requirements e The power supply is rated at 100 240 VAC 50 60 Hz 1 8 amp It adjusts to any power within this range e Single phase 3 wire grounded receptacle only Physical requirements e The printer weighs less than 4 kg 9 pounds The weight depends on the supplies and options installed e Printer dimensions are 419mm 16 5 inches long and 198mm 7 8 inches wide The printer is 229mm 9 inches high e The clearances required are 25mm 1 inch at the back 51mm 2 inches on the left side and 267mm 10 5 inches above the printer latch to open the cover Page 28 198mm 7 8 WA 1 267mm 10 5 for cover Legal Notices FCC Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety Please do not attempt to operate or repair this equipment without adequate training Liability statement This product has been built to the high standards of Digital Indentification Solutions GmbH See nfo Central for the statement of liability Regulatory compliance This product conforms to FCC and regulatory requirements as specified in North America Europe and Asia See nfo Central for detailed regulatory compliance information Trademark acknowledgments Trademark service mark and copyright acknowledgments are listed in Info Central Proprietary Notice All drawings and information herein are the prope
3. Ribbon Inkialization OFF Duplex Method Print Blocking Pattern Front No blocking Print Blocking Pattern Back No blocking Rotate by 180 Degrees Front Disabled Rotate by 180 Degrees Back Disabled J gt Printing Preferences Dialog Box for Windows XP and Windows 2000 Page 17 Open the Printer Toolbox The Printer Toolbox icon is located in the lower right corner of the Windows desktop The icon shows the status of communication between the printer and PC See nfo Central for details about the icon By default the Printer Toolbox dialog box is displayed If itis not do one of the following to display it Double click the icon Open the Properties or Printing Preferences dialog and use the Printer Toolbox choices Use the Printer Toolbox to Run a cleaning card Change color settings Print a Sample card or magnetic stripe test card View the status of communication between the printer and PC Suspend communication when not printing a card Change edge to edge settings Use Advanced Setup to change printing intensity Page 18 f DCP Driver Printer Toolbox Status Color Settings Edge to Edge is Printer responding normally The port type is USB The printer type is DCP S40 Printer Advanced setup Printing Preferences Clean Clean printer Test cards Print sample card Print mag stripe card Printer communication Laminate Driver Version Alph
4. PC connection 4 SEES NOME e 6 tick e Se bee es ee oe Opening Properties or Printing Preferences Open the Printer Toolbox Cleaning the printer Printer supplies 0 0 000088 Getting the most out of your printer Troubleshooting 00 008 eee Legal Notices FCC 939251 301 Page iii Page 4 About the printer The outside of the printer Printer Cover Latch Lift the latch to open the printer cover Input hopper Lift the cover to load blank cards Output hopper Remove completed cards Ready button Push to pause or unpause the printer The status light helps you understand printer operation See Status light on page 11 for details Ports are located on the left side of the printer Manual Advance Knob Use to release a card in the printer or to turn rollers Power Receptacle Plug in the power supply to power on the printer Cable Guides Hold the data cable securely USB Data Port Connect the data cable to the printer All printers use this port Page 5 Page 6 The inside of the printer Cover Arm Holds the cover and printhead cartridge in place Printhead Cartridge Applies the image to the card Print ribbon cartridge with print ribbon Printer Label Includes the serial number and model information located on the left side of the printer and not visible in this drawing Cleaning roller not visibl
5. Supplies Ribbon kits and cleaning supplies are available for the printer Ribbon kits contain a roll of print ribbon a cleaning card and a replaceable cleaning sleeve For best results run a cleaning card and replace the cleaning sleeve each time you change the print ribbon EDIsecure DCP Color Ribbon Color print ribbon for the printer is available as follows e YMCK OP Color Ribbon Kit part number DIC 10201 prints up to 500 images Color print ribbons are designed for full color card printing The ribbons use the following color panels Y yellow M magenta C cyan blue K black and OP overlay panel Monochrome print ribbon Monochrome single color print ribbon is available for the DCP240 printer A roll of ribbon prints 1500 or more images The Ribbon Saver feature is enabled by certified monochrome ribbons Ribbon Saver increases the number of cards printed with each roll of ribbon Available colors include Color Part number Carbon Black DIC 10203 Additonal colors can be ordered on request EDlsecure PVC Cards Use the best quality cards available such as EDIsecure PVC cards with a smooth glossy PVC surface and print them only once Make sure options such as a signature panel or a magnetic stripe are high quality You can order Card type Part number EDIsecure PVC Cards DIC 10095 EDIsecure MG HiCo 40000E PVC Cards DIC 10096 EDIsecure MG HiCo 40000E PVC Cards DIC 10097 Cleaning supplies In addition
6. Through a direct network connection where the printer is connected to a network using a print server such as an HP Jetdirect 175x and the PC is connected to the same network e sa shared printer where the printer is connected to another PC on the network and the user s PC is connected to the network See nfo Central for more information about connecting the printer Power on the printer Plug in the printer to power it on The printer does not have a power switch 1 2 3 4 Make sure the power supply cord connects to the printer power receptacle 1 Connect the power cord to the power en Connect the power cord to the power outlet 3 The printer powers on and initializes Tips for printer power Wait while the printer initializes The printer Status Light displays steady green when the printer is ready to print cards See Status light on page 14 for details Follow the guidelines for your organization about when to power the printer on and off G Page 13 Page 14 Status light The front of the printer has a light that provides information about the current state of the printer At startup the status light displays steady amber for several seconds a red amber green sequence and then blinking green for several seconds When the printer is ready to print the status light is steady green Status Light Description Meaning Red Amber Green The printer is starting The lig
7. a 2 486 Printer Firmware Version 5 62 lf Display the Printer Toolbox when the PC starts Close when the printer is unplugged Minimize Help al T 4 42 PM The Printer Toolbox displays e The current state of communication between the driver and printer e Message text if there are any messages e The current port mode which can be USB Shared Mode or Directly Networked e The printer type e The driver and printer firmware version numbers Communication automatically resumes when you print a card or when you open the Properties or Printing Preferences dialog box Buttons on the Printer Toolbox are not available grayed when a card Is ready to print or is printing when there is a message or when the printer is powered off Wait until printing is done before printing a sample card running a cleaning card or using advanced setup Some buttons do not apply to this printer and are always gray See nfo Central for information about using the Printer Toolbox Page 19 Cleaning the printer Run a cleaning card and change the cleaning sleeve when changing the print ribbon Make sure that all cards sent to the printer have completed printing before cleaning 1 oa fF N Open the printer cover and remove the ribbon cartridge Remove the cleaning roller Open the input hopper cover Remove unprinted cards from the input hopper 1 Open the Printer Toolbox if needed see Open the Printer Toolbox
8. digital identification solutions EDIsecure DCP240 Printer Guide 565991 001 Rev 01 August 2005 Information resources for the DCP240 Printer Installation Message Help Printer Guide Info Central FAQs Dealer Customer To install the printer To install one printer to a PC using a USB cable see the Installation Map shipped at the top of the printer carton Z For detailed installation information or for special s AE i situations such as network installation Info Central If you see a message click Help on the message box Really Help topics are short and to the point This Printer Guide contains operating information for the printer and driver For in depth information about using the printer install Info Central on a Windows PC then click the icon on the desktop Insert the DCP Driver CD ROM and choose User Information to install Info Central Service and Support FAQs at www digital identification com provide answers to questions about the DCP240 printer For help with questions not addressed by other DCP information contact your dealer Contact the DIS Service Center at 49 0 711 341 689 540 for service in Europe For worldwide service Care please check www digital identification com to find your nearest DIS office Contents About the printer 005 Loading cards s sns de ke SES eS Loading print ribbon Check the
9. e in this drawing Removes dust and debris from cards Tip Lift the latch to open the printer and see inside Features and options Features and options are identified on the printer label MODEL DCP240 SN METI e Printers with U printing can print one color R23456 monochrome Printers with C printing can also Config Misi NARAN ME rint in full color DOPPAS lle 1 5 P Printing C Magnetic Stripe IAT All DCP printers use a USB connection Hopper H1 Connection USB e A magnetic stripe module can be a three track IAT or single track NTT module The optional magnetic stripe module is visible inside the printer Page 7 Loading cards 1 Open the input hopper cover 2 Remove cards from the original package Tips Handling cards e Cards can stick together Slide or fan cards to separate the edges e Do not touch the surface of cards before printing them Oils on hands will reduce printing quality e Handle cards by the edges or wear gloves e Orient all cards the same way Page 8 3 Place the cards in the input hopper The diagram shows the typical location for the magnetic stripe 4 Push the input hopper cover closed until it latches See EDisecure PVC Cards on page 23 for more information about supplies and replacement parts for DCP printers Magnetic stripe Page 9 Lo ading print ribbon Open the printer cover Remove the ribbon cartridge
10. ht displays colors while eee the printer initializes e Steady Green The printer is ready and waiting to print cards Blinking Green The printer is busy such as when printing cards or initializing Steady Amber The printer is paused without an error or is initializing Status Light Description Meaning Blinking Amber The printer has an error Check the following See the PC for a message e If you used the Power on Ready sequence to print a test card check the printer for problems e If you changed the printer name power the PC off and on Steady Red The printer has a condition that requires service or the printer did not power on correctly To attempt to correct the condition power the printer off and on before calling for service Off The printer power is off Page 15 Page 16 Opening Properties or Printing Preferences Begin with the printer connected to the PC and powered on SO 2 xi values are saved correctly Graphics Printer Info Mag Stripe Smart Card i General Details Color Management Sharing Card 1 Choose Start from the Windows task bar z 8 DCP Driver 2 Choose Settings and then Printers and Faxes The Printers 3 and Faxes window opens Comment 3 Click once on the DCP Driver printer icon to select it The driver must be installed for the printer icon to be Separator page none 7 Browse present DCP Driver is the default name of the printe
11. ollers might be dirty See Info Central for steps to clean the printer rollers Trim the end of the broken ribbon evenly If ribbon on the take up spool is not wound firmly or is uneven remove it Tape the end of the ribbon onto the same take up spool making the edges of the ribbon and spool even If the ribbon breaks repeatedly settings might not be correct for the card design and ribbon See Setup in Info Central What is the problem Try this 5 The printer does not respond when Make sure the printer is plugged in See Power on the printer printing a card or when clicking on page 13 for more information Resume on the Printer Toolbox e Make sure the printer is connected to the computer e Ifthe Status Light on the printer is blinking amber yellow press the Ready button e Power off the printer and power it on to see if communication resumes e See Info Central for more detailed communication troubleshooting information 6 The printer cover will not close e Make sure no extra items are inside the printer e Make sure the print ribbon cartridge is installed correctly See Loading print ribbon on page 10 e If you installed or bumped the printhead cartridge make sure it is installed correctly See Production in Info Central e Push down firmly on the front edge of the cover to latch it Page 27 Site requirements Operating environment e Relative humidity 20 to 80 non condensing e Temperature 15 C to 35 C
12. on page 18 Click the Clean Printer button A prompt to insert the cleaning card appears Open the cleaning card package and remove the cleaning card lt gt Ko Insert the cleaning card into the input hopper 2 just past the roller Click OK on the message box The printer moves the card through the printer several times and ejects the card Wait a few minutes to allow the rollers to dry Page 20 Clean Printer Button 10 Slide the used cleaning sleeve off the spindle 11 Discard the used cleaning card and used sleeve 12 Place a new cleaning sleeve on the spindle 1 13 Remove the protective cover from the sleeve 2 C SX into the 14 Insert the cleaning roller with a new cleaning sleeve 15 Replace the ribbon cartridge close the printer cover load cards printer 3 and resume printing Cleaning tips Use the cleaning card as soon as you open the package The cleaning solution on the card evaporates after a few minutes Some card features such as signature panels and magnetic stripes can require more frequent cleaning of the printer Printing with a monochrome print ribbon requires more frequent cleaning Clean printer rollers regularly such as every time you change the ribbon If you use adhesive backed cards use a cleaning card after every 100 cards The printer might also need additional cleaning See Info Central for more cleaning information Page 21 Page 22 Printer
13. r 4 From the menu bar choose File and then one of the following For Windows Me or 98 choose Properties For Windows 2000 or XP choose Printing Preferences li ele and then click the Advanced button For Windows NT choose Default Document Properties and thenalickthe Advanced batter Properties Dialog Box for Windows 98 SE and Windows Me It might take a few moments for the dialog box to appear 5 The dialog box opens 6 View settings or change settings Make sure that driver settings match printer features and supplies used The Print Ribbon Type setting is read from the printer and cannot be changed for most connection types If you change the card design review and update all settings for the new card design Use the default settings of Spool printing SO program finishes printing faster and Enable bi directional support To open the Printer Toolbox choose Open Printer Toolbox 7 Choose OK to save and close or choose Cancel to close without saving changes See nfo Central for detailed setup information including information about settings for card features DCP Driver Adve G DCP Driver Advanced Document Settings L g Paper Output CR80 2 13 x 3 38in Y Copy Count 1 Copy fig Document Options A Printer Features Printer Toolbox No action Printer Type DCP340 Always auto detect ribbon type Print Ribbon Type Color On Both Sides see Ribbon Type
14. rty of DataCard Corporation 2003 2005 DataCard Corporation All rights reserved digital identification solutions Teckstrasse 52 Dealer information D 73734 Esslingen Germany Tel 49 0 711 341 689 0 Fax 49 0 711 341 689 550 www digital identification com August 2005 565991 001 Rev 01
15. to the cleaning supplies included in the ribbon kit it is recommended that you order additional cleaning supplies to have on hand to address unusual situations The additional cleaning kit part number DIC 10064 includes e 2 cleaning cards e 1 printhead cleaning pen e 10 cleaning sleeves See Info Central for complete information about supplies and replacement parts for DCP printers Page 23 Page 24 Getting the most out of your printer To get the best quality cards and to maintain printer performance follow these tips for success e Use the best quality cards available such as EDIsecure PVC cards with a smooth glossy surface and print them only once Make sure options such as a signature panel or a magnetic stripe are high quality See EDIsecure PVC Cards on page 23 for more information about supplies and replacement parts for DCP printers e Match the card design and the supplies you use to obtain the results you want Edge to edge printing requires high quality cards and can require fine tuning the printer using the DCP Driver and the card design using EDlsecure CMS software Locate bar codes at least 0 25 inches from other printing and from the edge of the card Make sure the color used to print the bar code works in your bar code readers Do not print closer than 0 1 inch from a signature panel or magnetic stripe Contact your dealer for more information about card features and placing design elemen
16. ts on the card Do not apply overlay protection over a magnetic stripe or signature panel Avoid placing an image or important data on the other side of the card from a magnetic stripe or signature panel Follow instructions carefully when replacing supplies correcting problems cleaning the printer and replacing parts Use cables that meet specifications and connect them correctly Keep cards and supplies on hand and store them safely Keep the printer clean and keep the area around the printer clean See Info Central for detailed information about Setting up the printer for the card design Making cards Changing printer settings Troubleshooting Supplies and parts and specifications for them Page 25 Troubleshooting What is the problem 1 A message appears on the PC 2 The printed cards do not look the way that was intended 3 Cards jam often 4 The ribbon has broken Page 26 Try this Click the Help button on the message box to see possible causes and the solution for each cause See the Related Topics to fix the problem If you moved the ribbon while the printer was powered off print another card If the problem persists see nfo Central for detailed information about solving card appearance problems The brand of cards might be heavily powdered dirty or bowed curved Consider buying a different brand of cards or clean the printer more often to use the cards The printer r
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