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1. OYA 20 wicieyipeB ic tc 21 Changing User InformationorCredentials 21 Sening Jb Time Soledules sayan a dener ille alla Seben ya la denen 22 Master Schedules am ee ineat Poeni d ana re m a a lll e mala lal a2 22 e e Tae pe NY m E 23 a e METTE T 24 EO E DEO M M ni G l n am Dina Dak nel Misinli ae 25 el T hk e DO UD en 25 Deleting Modifying and Using a Schedule as a Template 25 EnrolliingthePocketPC ee 26 Enrolling LOCKS In the Systeme Saunada asama dei oo Sosya boyama dana 26 Adding Locations cessisse 26 Addin LOCKS A o HQ 27 Tne Data Exchange FrOCOSS ornoa ees 28 Doing Data Exchange sesi b bil alla A eba 29 la Eg r ientaeaein mem daaaees 29 Rrogramming MMC OC d 30 Closing the Omnilock Link Program A Word About Synchronization 32 vpdaung Your zie o MY 32 Chapter 4 Lock Operation eee eee sese 33 HE G NE O Mocre UU mU nr 33 gg D DD 33 Normal OPERA ON m 33 SettingAccesslevelsandGroupAccess 33 a OC e ge EE ME ERE ser dE 33 MIAN AG CN STRE TNR DERE EQ TIT T 35 PIN Required OperauOn cem 37 ACONICNAL LOCK F CALUNCS 5c eor So Gali ai me yle ile 37 Remote SWITCH POLO seu se
2. Contact 2 AutoCode Date Disabled Contact 2 43 Chapter 5 Reports 44 Chapter 6 Tutorial Chapter 6 Tutorial Overview This chapter presents a brief tour of the OMNILOCK Facility Manager software This will lead you through the process of setting up a simple facility including setting up groups registering users enrolling Locks and establishing a simple time schedule Then you will enroll a Mobile Device attached to a laptop or desktop PC in the facility to transfer data to a lock you have enrolled in the system To enroll a Mobile Device ActiveSync must be installed on the host PC If you install ActiveSync after the OFM has been installed you must reinstall the OFM The reinstallation will take two steps first you will remove the original installation remembering not to remove any shared files or folders and then run Setup from the source CD to reinstall the program to properly recognize the recently installed ActiveSync The reinstallation of the OFM will not destroy any OFM Facility databases that you have created Of course communication with the Locks will not be possible until ActiveSync and the Mobile Device s are installed Setting Up a Sample Facility A tour of the OFM application begins with launching the program The installation program will have placed a shortcut lock icon on your computer s desktop Double click this icon to launch the program Alternatively select Programs from the Windows S
3. Nichole Middle Initial ID Number 2948 Code Recode Account Current PIN 504 Next FIH AutoCode Date Default Lack ID Type General User aeneralser i Privileges Restrictions Cancel The Programmer ID is the only User type that can program changes into the lock The Programmer ID is the only type of ID that will initiate the communication between the Pocket PC and the lockset therefore each lock must have at least one programmer enrolled in the lockset We ll get into enrollment and programming much later Just remember you must have at least one programmer One of the nice features about a Programmer is that just because they can program the lock it doesn t mean they can get through the door Programmers have certain Restrictions that must be assigned to them during the enrollment process This allows the administrator to delegate the tasks of walking through the building to someone else without having to compromise the building security Programmers have four different restrictions that can be assigned to them Entry Frogrammer e r R whi i M Set Access Level MW Run Diagnostics PIN Required LI Entry This privilege allows the programmer entry through the lock Without it the lock will not unlock L Run Diagnostics This privilege allows the user to run computer diagnostics at the lock This privilege requires that Entry privilege also be a
4. security Devices Inc 2000 SERIES ACCESS CONTROL SYSTEMS ADMINISTRATOR S GUIDE The information contained in this document is subject to change without notice OSI Security Devices makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose OSI Security Devices shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The programs that control OMNILOCK products Firmware are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs is strictly prohibited CAUTION Observe electrostatic discharge protection precautions when any of the printed circuit boards are exposed OSI SECURITY DEVICES INC 1580 Jayken Way Chula Vista Ca 91911 4644 Phone 619 628 1000 Fax 619 628 1001 E mail sales omnilock com Website http www omnilock com Copyright 2004 OSI Security Devices Inc All rights reserved OMNILOCK is a Registered Trademark of OSI Security Devices Inc SCHLAGE is a Registered Trademark of Ingersoll Rand Corporation ARROW is a Registered Trademark of Assa Abloy FALCON is a trademark of FALCON LOCK CO Microsoft Windows Windows NT Windows CE Windows Pocket PC ActiveSync Windows Media and or other Microsoft products referenced herein are
5. Connected Mobile Device is not Enrolled in this Facility error Unable to Create Report error Unable to Open Database Locks at location locks not found OR Users at location Users not found No audit data found for specified criteria You must enroll at least one Programmer 64 Pocket PC is not enrolled in the open facility Hegistry Entries for Reports are not accessible Currently installed Crystal Report libraries are incompatible with the OFM Currently installed Crystal Report libraries are incompatible with the OFM No Audit data has ever been collected from lock There is no audit for the criteria you specified in the audit log criteria dialog There are no programmers enrolled in the lock Your Pocket PC must be enrolled in the database If this is a new Pocket PC or it had lost power you must Refresh the Pocket PC or Enroll it into the database For OFM versions of 1 21 or prior you must have Administrative privileges on the PC in order to run reports OSI always recommends upgrading to the latest version of the OFM For later versions of the OFM you must have certain registry entries under your profile Contact OSI Technical Support for help with this The OFM uses Crystal Reports v7 to generate reports If you have another application that uses Crystal Reports in some fashion the libraries that are installed by that application are incompatible with the OFM We r
6. on the Pocket PC is corrupt You will have to refresh the Pocket PC using the steps below To Refresh the Pocket PC with your database follow the steps below o4 Chapter 7 Maintenance 1 Select View Mobile Devices 2 Right click the currently listed Pocket PC 3 Select Refresh 4 Click Ok on the Mobile Device Properties dialog 5 Select Yes to Update Device Directory Now Database Maintenance The database for a Facility contains all the information pertinent to that facility As such it grows continuously with each audit record returned from the lock In addition this type of database will grow as changes are made because the database engine does not automatically fill in the holes left by the removal of obsolete data Eventually it may take up more disk space than is convenient on your desktop computer Furthermore the database can be corrupted for example by a power failure occurring when a critical action is in process The OFM provides for this with utilities that attempt to repair the database compact the database and allow for you to select stale audit data for removal Before using these tools a backup copy of the database should be made If you want to keep audit data for an extended period but don t want to waste the space on your hard drive you should keep the backup copy for as long as you want to have the audit records saved You can then remove all the audit records up to a convenient past date T
7. Labor D ay OK Start D ate 2 End D ate 210 Cancel 2 Enter the Holiday period Name Start Time 06 00 AM End Time 06 00 AM Set Level Use Daily Schedul 3 Enter the Start day you wish the s ones x F e holiday schedule to go into a a imo in effect li io E PS quEsday etinde Mut Gt HUS C Wednesday C Sunday User Groups Allowed Access gt AIT ER 4 Enterthe End Date The dd Thursday holiday period will span the 7 2 Day Shift entire time between these ayi cal a wing sni lt lt Selec roups dates You cannot have 5 Contractors ee m different changes throughout E lt Untitled gt lt lt Clearall Groups i 7 lt Untitled gt the period 8 Uhntitled gt 5 Select the Access Level you wish the lock to remain during this time period or you can select normal daily schedule for the lock to follow For example if it s a weekend and you want normal working hours for the weekend during this period 6 Click Ok when finished 7 Click Next when finished 24 Chapter 3 Programming Lock Enrollment A tree view of the Locks in the facility allows you to select the Locks you wish this schedule to apply to or enroll in Highlight each lock for enrollment and click Enroll If a lock has been selected in error highlight it and select Remove When lock enrollment has been completed click Next Lock Enrollment OS Security Devices Ej 79 1580 Jayken way E599 1st Floor Rem
8. Select Unlock with ID Do not check any restrictions Select OK You have created the first event Continue Monday s schedule by adding and setting the scheduled events as shown below Required Note that to set ID Required PIN Required you have to check the box below the Access Level window For the remaining weekdays you can copy this schedule Highlight Monday only and select the Copy button Now highlight Tuesday and select Paste Repeat the Paste for the remaining weekdays You only have to Copy once as the copy remains on the clipboard until you copy another object For the weekend set two events for Saturday 08 00 ID Required and PIN Required and at 17 00 Lockout Copy this to Sunday This completes setting the access level for the weeks Click Next to move on to the groups 47 Chapter 6 Tutorial Group With everyone out to lunch between 12 00 and 12 30 the office staff will not be allowed access during that period but cryptographers will not be restricted Highlight Monday for the Office Staff click New and set an event time for 12 00 and select Deny Access and OK Repeat but set the Event Time for 12 30 and Allow Access As you did for the Master Access Level Events Copy the Monday schedule to the rest of the weekdays This completes the Group events page click Next to advance to the Holiday page Holidays For this example we will set one Holiday period Click New to bring up a dialog box to set u
9. a split view of the Facility Explorer with the locations and Locks to program On the lower half of the screen using the stylus select the location for the lock then select the lock itself The name of the lock and its location should now appear in the text box on the bottom of the screen when it does press OK Note Make sure that the lock that you selected is the correct one before pressing OK otherwise you will have to reset the lock and refresh the lock data in the OFM and perform another data exchange A message window will appear and after a brief period a progress bar will indicate that programming is active At the end a message box will indicate that programming has been completed Press OK on the message box You can now go to the next lock and program it the same way When you are finished be sure to exit out of the OMNILOCK Data Link by pressing the X at the upper right hand corner of the window If you do not exit the connection to the computer will fail If you forget just disconnect the Mobile Device from its docking station or serial cable exit from the OMNILOCK Data Link ODL program on the Mobile Device and replace the Mobile Device in the dock Updating the OFM After exchanging data between the Mobile Device and the locks and exiting the ODL program connect the Mobile Device to the PC and allow them to synchronize On the OFM screen select the Data Exchange icon Lightning Bolt A screen will appear showing any locks
10. as long as they do not exceed the maximum number of characters for that User Defined Note Fields track These characters include any digits and field separators however exclude the Contact 1 ontact Reference eference Contact 2 Contact2 OSI Security Devices currently stocks and provides Track 2 or Track 3 magnetic cards These cards conform to ISO standards and can be ordered pre encoded or blank The system can be used with either Track 2 or 3 cards however you cannot use both types within the same facility The system is flexible and may accept starting and ending sentinels The maximum number of characters that the system can read on Track 2 is twenty five 25 characters however Track 3 will read up to thirty one 31 characters lf your existing card access system currently has a Facility Code Issue number or Expiration date encoded on each card the Omnilock system can read and interpret that information by setting up the card parameters under the facility properties This is usually set up when you first create the facility however can be entered at a later period Card Issue ID If a replacement card is required the Card Issue ID may be used in lieu of issuing a new User ID The Card Issue ID consists of one digit from O through 9 After using the card with an incremented higher number Card Issue ID in a lock that lock will no longer accept cards with the same User ID that have a
11. change and define the User Defined Note Fields as necessary Go ahead and change Contact to read Phone Number Contact 2 to E Mail and Reference to Access Level The last Field that we are concerned with is the Prox Reader Config drop down list box If you are not going to be using Proximity you may leave this box Not used if you plan on using Proximity then change it to COM 1 or the appropriate COM port If these settings are all correct click the OK button Day Light Savings The system automatically adjusts the clocks in the Locks for Daylight Savings time changes North American is the default you may want to try some different selections while this dialog box is up but select North America at the end At this point you have finished setting up the global parameters for the facility If you want to review them select the Back Button s Once Locks have been programmed any changes to these global parameters will require reprogramming all of the Locks in the system If you are satisfied with the settings select Finish 45 Chapter 6 Tutorial A window will appear allowing the choice to protect the database with a password Recommended Click Yes The next box requires you to type a password that is 6 to 14 characters in length type a word you can remember or write it down immediately It is recommended that your password include upper case and lower case numbers and even special characters 96 amp in your password You will
12. either trademarks or registered trademarks of Microsoft Corporation Pentium is a Registered Trademark of Intel Corporation All other Trademarks used or referenced in this document are the property of their respective owners 11068 Rev Table of Contents Table of Contents Tale OL CODIGOS uxoris in la occ SUERTE EIE E PEU E aa a i lt Chapter INrOdUCHUON edenle nm e ekg ak a ea yleki 1 e ep NN YE A RM N 1 Lock Package CODnlteHls ui nee ele Sekli da ei tio b dee esee eylem s le 1 Administrator s It COMMONS saos esie e len aile ei eese ecce eren lm kala 1 Software System REY e Me MS 32 ma Salda CoU NE DES ade elli 1 HardwareReguiremenis e 1 Opllonal ACCCSSONES adanan murad Duyal gama PERSEO P OVER TOCINO 1 EOCK imslallao and ES N rr 2 O OLUN ri Stall ALON amman ama ama aa odak anda baamdak ea dali alla olalim aletle 2 MEerudpawEe 3 AND RA KR M ANE MR A ME EE 3 ThedEoek OM2000 vs OP 2000 ane tette laleli e d SLM edd 3 Daylight savings Time DST 2 022 2 rat ee yalanla iel enik comes ta kd 4 Passwords and Microsoft AccessCompatibility 4 Facilities Locations and LOCKS aaiieisecccet eux eon neon oet li a e 4 SOLID SANG ile INS RERO DET 5 a e eee eee ee ep Mep ae ered erp ees 6 LEO KT TUR m ala emon al ale re e a a anl ened ala en hier laa GM ARL 6 Ke 1 rg ER EAT AY MERE 7 General WSC S
13. ies ard lan im maa la Ee eau lakin 50 Wpdatingthe O RM 2240 ties 50 a Chapter 7 Maintenance eects cote enceieetndetececcstcesennneceecnand 51 LOCK MAMONA NOO me 51 Battery heblacermiellbssioote ost sa nn ia a E 51 PIC SCOTIA esl OC de mM 52 MagnetcReadHeadCleaning 52 FACING IACI OS TCS EO Oo o 1L EET 52 le e MN E e RR e 53 PIC IFESMING a LOCK esasla ama Madam seksle anilan mu UT 53 Pocket PO Malbteriariee iic o e esee etr i i e HE o c e hcic 54 Helresning Ihe Pocke PO sei E oreet pont ablama davis si epiac ce pei uad 54 Database MaintenanG Osm ai sanmam 55 Backing Up the Database e nemle bien ice ded ted hai kiril kal tnde pate mel eis 55 Disaster Recovery riza disa anali da n eya iie ea akilli zeli 56 The bock Operating System OS ere b lr aaa ea 56 gr e e Me L b EN a ME O SAY 56 Chapter o Se MM 59 Troubleshooting T pS eee 59 LOCK TOUDICSIOOUING Rem EIDEM 59 Omnia Troubleshoollhgsscse io obo n ie ates cest Sale uites t Sebast du iud ek sa eL de D 60 Omnilock Facility Manager TroubDleShOoting cccccccsseeeeeceeeeeeeceeeeeeseeeeeeseeeeeeeeas 63 Miscellaneous lroubleshooting 66 Customer Service Technical SUpDOTL ma aman PR DU E kalana 67 Waranty SelVIGO s xatasction tuu PE Sce ade eae diel ceptus ptc ti ee eles Le d 67 Out
14. into Shutdown access level It will still respond to the Programmer code thus entry can be gained so that the batteries can be exchanged Note After the new batteries have been installed the Programmer must reset the access level to the desired level using the Mobile Device 51 Chapter 7 Maintenance Resetting the Lock If the batteries are completely dead or if they have been removed altogether the memory contents will be lost In this case after replacing the batteries you will have to reset the lock Here s how 1 Remove the battery cover from the lock 2 Ensure the motor or relay cable is connected to the electronics module If this is a mortise lock you must have the mortise chassis plugged into the electronics module 3 Inthe top right corner of the board is a small button Gently press and hold the button for about three to five seconds until you observe on Green flash 4 Release the button 5 After a few seconds you may hear the lock cycle the motor a few times If itis a Wall Mount there may be no sound but perhaps one soft click 6 The lock will now flash Five times immediately following the cycles They should ALL be Green flashes If you receive a Red flash at any time refer to the table below for troubleshooting Red Component Resolution Flash Tested Return to Factory for repair Return to Factory for repair 3 Drive Status Check Motor Connection Lock Chassis must be connected during reset Check
15. reserve the right to charge a diagnostic fee and handling fee Also we will charge for repairing all damage not covered by the Limited Warranty Out of Warranty Service We handle out of warranty repairs or replacement similar to the manner for warranty service In this case there will be a charge for parts labor and return shipping costs Return Material Authorization RMA Before you return any product to OSI Security Devices for any reason you must first get a Return Material Authorization RMA number To get an RMA number call Technical Support and describe the problem If we determine your System needs to be returned to us for repair we will give you an RMA number Please mark this number clearly on the outside of your shipping package You can also help by marking the RMA number on a tag and attaching it to the System BE SURE TO INCLUDE THE KEY FOR THE LOCK OR ADDITIONAL CHARGES MAY BE APPLIED FOR LOCKSMITH SERVICES 67 Chapter 8 Help Limited Warranty OSI Security Devices OSI warrants the products manufactured by it the Product to be free of defects in material and workmanship for a period of ONE YEAR the Warranty Period from the date of original purchase Only units specified as weatherized are warranted for outside use If ownership of the Product is transferred the warranty is automatically transferred to the new owner and remains in effect for the balance of the Warranty Period During the Warran
16. settings E E Jase Software k F Search r 5 Maglek k yi Microsoft b k d H H Windows 2000 Professional MuSGLhMasDB 2 Run Fe OSI Security Devices lama P HF IDeas Log Off jerle m USBMSR Shut Down Setting Up a Facility To begin setting up your facility follow the steps below OS Database Import d HID Pros Translator exe HID Prosslator ReadMe Modify OFM Installation Install OmniLink For PPC Pre 2003 Ornnilock Facility Manager Locatic Orninilock Home Page User s Manual 1 First make sure your Pocket PC has been connected and you have established a partnership Follow the instructions provided with your Pocket PC to properly establish a partnership If you have problems with the Pocket PC please contact the MANUFACTURER of the Pocket PC 2 Double click the Omnilock Facility Manager Icon that is on your desktop d Facility OMNILOCK Facility Manager Edit View Reports Toole Help Facility L Erb M pl A Oper Chrl U Fas d mnilock AOI Facility Compact Manager 3 From the Facility Menu click New You should see the General page come up for the facility settings 18 Chapter 3 Programming General gt Facility M arme FaciityName Name your facility set a password This is optional however if you lose the password you will never be able to open your database again 4 ID Parameters Fros
17. that are pending programming Select Cancel to bypass this screen and the OFM will be updated with the collected data On the Mobile Device page the Data Exchange Status should be CURRENT In the lock Property page click on the Status Tab and verify the Data Exchange status is CURRENT If it reads Pending Collection then the system is telling you that the lock may have information for collection and you will need to visit the lock in question and perform a Data Exchange at the lock and upon returning to the OFM before the system will go Current If the status reads Pending Update then you need to update the lock in question by performing a Data Exchange in the OFM remembering to select amp program the locks requiring updating then visiting and programming the lock and return to the OFM and perform the data exchange before all will be current 50 Chapter 7 Maintenance Chapter 7 Maintenance Lock Maintenance Battery Replacement Battery replacement will be required when the voltage of the batteries indicates that long term continued operation would not be possible When the battery level falls below 4 3 Volts establishing an Infrared connection with your Mobile Device may not be possible When an IR connection is made the Mobile Device screen will indicate that replacement is required The OFM will show the battery level under the lock status tab When replacement is first indicated approximately 1000 operations will be possible
18. the right Holidays are set by the date so you have to remember that on holidays like Labor day where the date changes every year you have to go back and update the holiday list Credentials The OM2000 Series system currently accepts 3 types of credentials for access control Codes Magnetic Cards and Proximity Cards These credentials can be mixed and matched through a single facility or can be uniformed to a single type Codes When you first create your facility you must set the Code length Codes can be set to 4 10 digits However the greater the length the higher the security Codes are designed around a uniform basis meaning that if you want one user to have a 5 digit code then EVERYONE must have a 5 digit code This allows the system to effectively monitor and register keyboard tampering on the lock itself 12 Chapter 2 Overview Magnetic Card Features More than 95 of users will use Track 2 cards and will not need to set up any type of advanced card parameters If you are not informed of your card specifications a lot of this information may not be understood and can be skipped Card Parameters Card Data or Track UserID Starts at Character i ID ssue Number at Not Used Facility Code Facility Code Starts at NotUsed 44 Expiration Date Starts at Not Used DE Expiration Date Format bomme xf coding from existing Track 2 or Track 3 Card Walid Thu Expiration Date cards
19. to ensure that all cables are connected If you are using a serial type reader BOTH connectors must be connected Software is incompatible with Check that you have the latest connected pcProx version of software Contact Technical Support to obtain the latest version A sharing violation occurred while Database is already open Check your task bar to see if Accessing database filename and you already have the OFM path open Likewise you can close all your programs and try reopening just to be sure Also if the database is on a shared drive someone else may have the database open on another computer OFM crashed and left database Restart your computer and try open to open again The database is Read Only Check the file to make sure it is not read only If itis on a shared drive make sure you have proper rights security privileges You may need to contact your IT department for help with this The database is on a CD or You must either copy the some other media that is not database to another media that Write enabled is Write enable or disable the Read Only portion of the media 65 Chapter 8 Help Unable to find last used facility Database filename and path Unhandled Error loading facility Directory The Field is too small to accept the amount of data you attempted to add Try inserting or pasting less data The database has been deleted moved or renamed This
20. to the ID thus making it Unlock with ID PIN Enrolled ID Required most common This is the most common of access levels and is usually the main reason people access control systems In the Enrolled ID Required state a valid ID must be given to the lock for entry access to be granted This is certainly the most frequently used access level As with Unlock with ID this access lock can be configured to require an ID plus an additional PIN Once a valid ID PIN has been entered entry is granted Facility Card Required Magnetic Cards ONLY This access level is specifically designed for magnetic cards Locks at this level will allow access for any valid card ID within the entire facility The individual user need not be enrolled in the lock for access For example an outside door might be set to this level to allow any employee to enter the main building but interior doors could be set to Enrolled ID Required to allow individual access to secure work areas This level requires that the system be specifically set up to use it and also requires that cards have the Facility ID in addition to the User ID programmed on each card This access level used in more advanced programming Entry gained under this access level is not recorded in the Audit Log However an event will be recorded in the audit log if the user is enrolled in the lock Chapter 2 Overview Lockout In the Lockout state the lock will give entry access only to a user with a Pr
21. user will be required to use a PIN it is just defining what the PIN will be if you decide later to require users to use a PIN Setting a requirement to use PINs is accomplished when setting up a schedule Next select Programmer from the default ID type drop down list You will now have the choice of privileges select Entry Set access level and Run Diagnostics Do not select PIN Required Click Next Group Membership In the Home Group at the top of the page select Home Group 1 Office Staff Click Next 46 Chapter 6 Tutorial Lock Enrollment Since no Locks are in the system yet no locks will appear on this page so click Next again Now the Notes page will allow reference information to be added to the database This is optional it might include a home phone number or other pertinent information Remember that the names of these fields may be changed on the Facility Property page at any time Click Finish to complete the user enrollment process The next user will be a Manager Click on the New User Wand icon to open a New user page and type a name and leave the code and PIN as they are Select Manager for the default lock ID type Select Supervise Home Group Set Group Access and Set Access Level then Next On the Group page this user is also an office staff member so select Home Group 1 and no associate groups Click Next Next and Finish to enroll this user The last user we will set up will be a General User Click on the Ne
22. AS PROVIDED IN THIS WRITTEN WARRANTY NEITHER OSI SECURITY DEVICES NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY AND ALL OTHER IMPLIED AND EXPRESS WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND AGAINST INFRINGEMENT ARE EXPRESSLY DISCLAIMED Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific rights and you may also have other rights that vary from state to state province to province or country to country NOTE It is the responsibility of the distributor or installing dealer to educate the end user upon completion of the installation project OSI Security Devices and its sales representatives are not responsible for programming If required to do so the end user may incur a fee Warning When properly installed and maintained the Product may reduce risk of property loss due to burglary robbery or otherwise but is not insurance or a guarantee that these events will not occur OSI makes no representation that the Product may not be compromised or circumvented or that the Product will prevent any pers
23. Explorer On the upper left corner of the left pane under the toolbar is an icon representing the entire facility and it will have the name you gave the facility shown next to it in this case Sample We will add two locations under the facility Locations To add a location highlight the facility by right clicking on the icon Right clicking the facility will bring up a menu move the cursor to New and a sub menu will appear Click Location to cause a folder icon to appear on the tree below the facility with New Location highlighted for editing Type in the name Office Building followed by the Enter key To illustrate another way of adding a location left click the Office Building folder icon to highlight it Select the New Item Wand icon on the toolbar and select Location A new location folder will appear under the Office Building folder type in Communication Division and Enter You now should have a tree with the Office Building under the facility and the Communication Division under the Office Building 48 Chapter 6 Tutorial Locks Adding a lock starts the same way as adding a location Right click the Office Building folder and select lock from the New sub menu to bring up a property sheet for the new lock The name New lock will appear highlighted for editing type in Main Door but do not press enter The default Open Delay of three seconds the minimum is shown below the name use the control to the right of thi
24. Header Config 5 Set your code and PIN Cade ID Length 4 ES PIN Length 3 COM Part uto Detect lengths Card Parameters Card Data on Track 2 f 6 Setyour magnetic card IDEE Character efl ud settings These can be mmc 8 If you will bea skipped if you will not saan aaa eee sd using a USB be using magnetic Facility Code Proximity Facility Cade Starts ak Mot Used 1 know the perennation Reader set this for the cards Also if Expiration Date Starts ak MotUsed to Auto Detect you plan on using a Expiration Date Format Domm Otherwise you Hiph on Card V alid Thu gt Expiration Date must t the appropriate you should skip this User Defined Note Fields COM Port for portion as well Contact 1 Contacti Reference Reference your device Contact 2 Contact2 7 Click Next Cancel 9 Select your Daylight Daylight Savings Savings option If you do not have one Daylight Savings Type simply choose None or if you follow a Adjust OMNILOCK Clock Ahead One Hour at 02 00 AM different Daylight First Sunday In vi Savings standard simply choose Other Adjust MN LOLK Clock Back One Hour at 02 00 AM and customize your settings to your needs fice Sunday DOTEM 10 Click Finish 11 You will be prompted to Back Cancel Setting Up Groups To set up your groups follow the instructions below 19 Chapter 3 Programming 1 Click on the View User Groups button from the t
25. NT XP L Microsoft ActiveSync Provided with Pocket PC L Pentium II or equivalent L 32 MB RAM L 24 MB Disk Space L Mouse or other pointing device and keyboard LI R 16 bit color display equirements based on initial installation and may vary according to database size Hardware Requirements L OSI Approved Windows Pocket PC L OM OP2000 Series Lockset Optional Accessories L Track 2 or Track 3 Magnetic Cards ISO 7810 and 7811 L Magnetic Card Reader Reguires PS 2 or USB Port L HID Compatible Proximity Credentials L Proximity Enrollment Reader Reguires USB Port Chapter 1 Introduction Lock Installation and Testing Please refer to the hardware installation instructions included with your OMNILOCK 2000 Series lockset or visit the Technical Support page at http www omnilock com If you are unable to locate the instructions feel free to call the support center at 619 628 1000 Software Installation Software installation instructions are included in the packaging of the CD ROM as well on the CD itself If the Menu does not automatically start upon CD insertion simply run Main exe from the CD ROM directory The menu should appear as below OMNILOCK Piel ES security Devices Inc Omnilock Facility Manager Omnilock Link Readme File Extras Omnilock Website Browse this CD Please select a Menu Option Please read and follow all software installation instructions inclu
26. OFM Since we have only enrolled one select it as the Mobile Device partner for the lock Select OK to save the lock enrollment in the database We will now add a new lock to the Communication Division To save steps right click on the Main Door lock you have just created and select Copy Now right click on the Communication Division folder icon and select Paste lock As before the property sheet for that lock appears You still have to give it a name Code Room but you will notice that the open delay is already set to 4 seconds and that the General Schedule has already been selected You can edit these items if you want but you don t have to Click Next and you will see that all the users are already enrolled If you want to add or remove a user you can do so at this time but for this simple example we will just click Finish to move on to the Mobile Device enrollment which also has been copied Click OK and you have completed the enrollment of the Code Room lock in the facility database At this point the Sample Facility has been set up and you are almost ready to program the Locks Transferring Data to the Locks Transferring Current Data to the Mobile Device At this stage you would normally update the Locks in the system This section will go through the procedure but you may not want to actually carry out the transfer as you will ultimately have to remove any Locks you have programmed from their doors and lightly press the reset but
27. access level Access level settings refreshed Access Level Enrolled ID Required Pin Required Manager Override User Groups Allowed Access I 2 wla vw 4 I5 we vw ws 34 Chapter 4 Lock Operation n 6 To change the Access Level select the 5 OMMILOCK new access level from the Access Level menu Access Level 7 Check or Uncheck the group number of the Access level settings refreshed group you wish to enable or disable Access Level 8 Check or Uncheck PIN Required if desired Unlocked 9 Check or Uncheck Manager Override if Unlock With Enrolled ID desired Enrolled ID Required Facility Card Required 10 Tap Apply Lockout Shutdown 11 The message Access Level Set will be displayed on the top of the screen 12 Tap Log Off Managers As with Programmers Managers also have certain rights assigned to them The lock will respond in accordance with those assigned rights If you recall the rights that Managers can be assigned are as follows L Supervise Home Group LI Set Group Access Default Lack IL Type Privileges Restrictions Manager v Supervise Home Group LI Set Access Level I Set Group Access L PIN Required M Set Access Level MW PIN Required Passage Mode Toggle In order for a Manager to set the Access Access Level Key Level the Manager must have been Number assigned the Set Access Level privilege Unlocked following first valid ID entere
28. actly the same as described above however you must realize that any time you make a change to your database you must make sure you update all your locks Because this is a standalone system the locks are not connected to your PC by any means which requires that you visit each lock that you have made changes to 32 Chapter 4 Lock Operation Chapter 4 Lock Operation Introduction Once the lock is programmed you can begin taking advantage of all of the features in which you have invested In most instances using the lock simply means typing your code or entering presenting your card to gain entry However there are certain circumstances and access levels where it may not be that simple and recognizing the difference will be important Anti Tamper When an invalid credential is presented to the lock the lock will flash 1 Red light If this happens 3 times in a row the lock will enter what is called Anti Tamper Anti Tamper essentially kills the lock for 10 seconds It will not recognize or even acknowledge any codes or cards presented to the lock until the 10 second period has ended At this point the next card or code presented to the lock MUST be valid otherwise it will kill the lock for another 10 seconds This mode will otherwise continue until such time This mode of operation is automatic and is used to prevent someone from entering the lock by means of brute force Brute force is a tactic used where all possible com
29. ailable on the Schlage locks and the Arrow locks but not on the Falcon Mortise lock The minimum elapsed time between recorded key entries is one minute 37 Chapter 4 Lock Operation 38 Chapter 5 Reports Reporting Features The 2000 Series is equipped with embedded Crystal Reports This allows the OFM to generate 3 user reports used for managing and monitoring lock activity The three reports are as follows L Audit Reports allows you to view all activity occurring in the lock L Lock Reports allows you to bring up a list of who is enrolled in that lock and other useful information about the lock in question L User Reports displays a list of all users in the facility Each report has its own set of features and options If already have a full version of Crystal Reports 8 5 or previous installed on your PC you can take advantage of the exporting features of Crystal Reports Audit Reports Introduction The Locks keep a record of nine significant types of access control events These events include L User Entries LI Programmer Logons L Access Level Changes L Anti Tampers L Group Access Changes LI Key Entries LI Entry Attempts by Unauthorized Users L Remote Entries L Time Changes i e Daylight Savings Audit Report Criteria The Audit Report Criteria Dialog Audit Log Report Criteria displays a short form of the Lock User ALL gt Facility Explorer You can see it on the left On the r
30. al though it is not recommended to make ANY changes to the database through Access or other programs without first making a backup of the database If it is decided that you wish to open the database in Microsoft Access you may be asked to convert or open the database Never select convert select only the open option CONVERTING THE DATABASE FROM ITS NATIVE FORMAT WITH ACCESS WILL CAUSE IT TO BECOME UNUSABLE BY THE OFM APPLICATION The Access Compatibility box in the password dialog determines whether you can use the same password for Access as you would for the OFM Leaving it unchecked will require a different password for Access thus locking out all novice users from making any modifications to the database through Access Facilities Locations and Locks When you first create your facility the OFM creates a database file in the following location on your hard drive C Program Files OSI Security Devices OMNILOCK Facility Manager Facilities 4 Chapter 2 Overview The database will end with file extension of ofd For example a facility with a name of OSI Security Devices would have a file named OSI Security Devices ofd in the above location That file is the entire database It is recommended that you make regular backups of this file in the event of a system crash There will be no other way to recover your facility without this file A Facility can be defined quite liberally usually somewhere from a sin
31. ase In actuality once your database has been established Steps 1 and 4 will also occur simultaneously Step 2 Information is 1 Inf ion i Step 1 Information is sent to lock sent to the Pocket PC Step 3 Information is sent from the lock to the Pocket PC Step 4 Information is retrieved from the Pocket PC 28 Chapter 3 Programming Doing a Data Exchange Once you have finished setting up any users or doing any changes you feel are necessary the last step in the process is to program the locks This begins the Data Exchange Process 1 To begin the Data Exchange click the Lightening Bolt button You will see some progress bars that relate to connecting to the remote database You will then see the Data Exchange dialog This dialog will only show locks that need to be programmed It does not show all the locks in your facility but rather those that you have recently made changes to or that you have just created You must now choose which locks Data Exchange PDA gt you wish to go program by clicking Bonnett Enrolled OMAILOCES Pending Programming on the lock and pressing the Select Button You may select as many m OS Security Devices z 1580 Jauken Way locks as you wish f you select a Ju 1 79 Tst Floor Program location it will automatically select 39 Manufacturing any locks within that location B North Door ids South Door Press the Program but
32. binations i e 0001 0002 0003 etc are entered into a system until a valid combination is found With Anti Tamper Brute Force becomes very limited as every invalid code that is entered after the first 3 must wait an additional 10 seconds An example L You have the code length set to minimum of 4 digits and the only valid code is 3456 L The brute force attacker starts his process at 0001 LJ it would take the attacker a MINIMUM of 9 hours and 36 minutes before he reaches the valid code with Anti Tamper Without Anti Tamper and providing the attacker can type at least one code per second the code will be cracked in less than an hour Normal Operation In most cases the lock will be in ID Required and everyone will need some sort of valid card or code to get through the door In the majority of these instances the lock will simply flash one Green light and the door will open The only exception to that is Programmers ALL Programmers will get a total of 6 Green lights when their card or code is presented Setting Access Levels and Group Access There may be times when you may need to stray from the standard Access Level of ID Required You may need the door completely unlocked at all times letting anyone through or you may want to restrict everyone below a Manager level from gaining access to an entry This is where it becomes important to know how and where to set the various access levels outside of using the schedules Program
33. cility OSI Security Devices those locks 11530 Jayken Way st Floor Manufacturing arth Door Programming and Updating the Lock To start programming the lock follow the instructions below 30 1 2 Start the OmniLink program Align the infrared port on the Pocket PC with the infrared port on the lockset If you are unsure about the whereabouts of the IR on your Pocket PC please consult your User s Manual Maintain a 6 8 inch distance from the lock when programming Failure to do so may result in erroneous programming of the lock Enter the current Programmer Code or Card into the lock If it is in factory default the current code is 1 2 3 4 If you have already programmed the lock once and have not reset it since use the Programmer Code or Card that you defined in your setup DO NOT MOVE THE POCKET PC If your lock is no longer in the factory settings and has already been set to your new Master Code or Card skip to step 9 Chapter 3 Programming 6 Your Pocket PC should present you with a dialog similar to the one on the right At this point you must navigate through any locations until you see the lock you wish to program on the bottom of the screen 1580 Jayken Way 7 Tap on the lock on the bottom until it is highlighted 8 Click OK OSI Security Devices AA 1580 Jayken Way a ist Floor EX Manufacturing 11580 Jayken Way ist FlooriManufa 31 Chapter 3 Progra
34. d Programmer IDs PIN Required Some of the access levels have a feature called PIN Required When this feature is enabled it requires that all General Users enter their respective ID and PIN to be validated in the system PIN Required is not a separate access level It is simply an added feature to existing levels This is most useful where card accountability is a problem With this feature any General User with a card must also enter a valid PIN corresponding to that card to be given access to the door This feature does not affect Programmers or Managers because each one is individually set up in the OFM Unlocked When the lock is in the Unlocked state the locking mechanism is not engaged enabling passage by anyone The Unlocked Access Level is commonly used for example on a main entrance door that is intended to be unlocked during business hours Unlock with ID This access level is frequently referred to as First Person In It is essentially a modified version of the Unlock Access Level in that it is set to go into the Unlocked state however it will only do so after the first valid ID code or card is entered For example you may want a lock to be Unlocked from 8 a m to 5 p m on weekdays but only after the first person with a valid Enrolled ID code or card has entered If no one comes in until 9 a m then the lock will not unlock until 9 a m This access has the additional feature of being able to require a PIN in addition
35. d Unlocked following first valid ID PIN entered 2 Press the key for the corresponding Access Level from Enrolled ID Required the table on the right Enrolled ID PIN Required nmn 3 Press and hold the CL key until LI Passage Mode Toggle To change the current access level 1 Enter the Manager Code or Card the Green light flashes Facility Card f 35 Chapter 4 Lock Operation Group Access If a Manager is given full Group Access privileges then the Manager can enable or disable Groups within the facility that are not his own To take advantage of this privilege first ensure that the Manager has been given Group Access privileges It is important to remember that Group Access settings are appended to any previous settings that were already in effect This means if you enable Group 2 and you know that Group 3 is already enabled then Group 2 and Group 3 are now both enabled If you only want Group 2 enabled then you will have to disable Group 3 when you enable Group 2 To enable a Group follow the instructions below 1 Enter the Manager Code or Card 2 Press 1 3 Press the corresponding button for the Group you wish to enable i e 3 for Group 3 4 Press and Hold the CL button To disable a Group follow the instructions below 1 Enter the Manager Code or Card 2 Press 0 3 Press the corresponding button for the Group you wish to disable i e 3 for Group 3 4 Press and Hold the CL button To enable or di
36. ded with CD If you see the menu above simply select the option you wish to install If you have trouble installing the software please contact your IT or IS administrator for assistance Chapter 2 Overview Chapter 2 Overview The Basics The accompanying OMNILOCK Facility Manager OFM software allows you to easily configure one or more facilities each with up to 65 000 locks and 65 000 users The software allows for each user to use either keypad or identification card for access It also allows the administrator to design a multitude of access time control plans define up to 2 000 users per lock as well as generate reports for each lock and monitor battery condition Once a facility is set up in the software all the user information is downloaded to a Pocket PC It is then transferred to each lock via the infrared port IR on your Pocket PC Each lock keeps a log of all lock activity This activity includes any entries that are made by users including the date and time of their entry It also includes all time schedule events anti tampers and can even keep record of any key bypasses This log is automatically retrieved every time updates are made to the lock The Lock OM2000 vs OP2000 Let s take a look at the lock OSI currently has two variations of the 2000 Series Magnetic Card and Proximity Although you can order the 2000 without any sort of card reader most of the time it will be one of the two variations mentioned abo
37. e Schedule 51 Sth Step Enrolling a Mobile Device 52 6th Step Enrolling Locks 52 Setting Up a Sample Facility 49 Setting Up Groups 25 Setting Up Time Schedules Deleting Modifying Existing Schedules and Using a Schedule as a Template 31 Lock Enrollment 31 Schedule Names 31 Setting Up Group Schedules 29 Setting Up Holidays 30 Setting Up Time Schedules 28 Shutdown 14 55 Sixth Step Enrolling Locks 52 Software Installation 7 Synchronization 38 T Third Step Adding Lock Users to the Database 50 Time Schedule Access Level 51 Time Schedules 28 Time Schedules and Holidays 15 Transferring Data to the Locks Exchanging Data With the Locks 54 Transferring Current Data to the Mobile Device 53 Transferring Data to the Locks 53 Tutorial 49 U Unlocked 13 Unlocked with first valid ID 13 Updating the OFM 54 User Groups 14 15 User IDs 10 PIN 10 User Types General User 12 Manager 11 Programmer 11 Using Digit Count 19 Index Using Fields 19 Warranty 72 Welcome 6 71
38. eating wizard shows up and you can modify any event by clicking the edit button or add new ones using the Copy Paste New and Delete buttons The final window shows New Time Schedule at this point a suitable name should be typed in and Finish selected to save the schedule under the new name i e Perimeter Doors Classroom Schedule 25 Chapter 3 Programming Enrolling the Pocket PC Recall that you installed Microsoft ActiveSync it comes on a CD provided with your Mobile Device or may be downloaded free from Microsoft and established a Partnership prior to installing the OFM If you have done this and you currently have an established and synchronized connection then the enrollment of a Mobile Device into your Facility is a snap 1 Simply click on the blue Mobile Device icon and then click the New Wand button 2 Once the Mobile Device appears on the Mobile Device page you may double click on it to open its property page On the property page you may optionally fill in the Assigned to text box 3 Click OK and then Yes to update the device directory Note For questions regarding Microsoft ActiveSync installation synchronization partnerships or troubleshooting please refer to the Microsoft Website Enrolling Locks in the System We have finally reached the point where we can add locks to the system This can be a single step or two step process depending on your needs Remember while there are usually Locks and Locatio
39. ecommend you install the OFM or that application on a separate machine The OFM uses Crystal Reports v7 to generate reports If you have another application that uses Crystal Reports in some fashion the libraries that are installed by that application are incompatible with the OFM We recommend you install the OFM or that application on a separate machine You must collect audit from the lock prior to running a report Check the Date and Time settings of the criteria dialog again Make sure they are correct All locks must have at LEAST one programmer enrolled in the lock otherwise you will never be able to make changes to the lock Chapter 8 Help Unable to remove User name This is the last programmer in You must either enroll a new User is last remaining enrolled the lock programmer into the lock prior programmer ID in lock to removing the old or leave the programmer in the lock Unrecognized Database Format OFM version is older than Make sure you are running the database version latest version of software Contact OSI to obtain the latest Error updating Database OFM has internal error Close the OFM and restart Prox Reader COM Port failed to The Prox Reader Config setting Try a different setting under the open Please select a different on the Facility Properties is Facility Properties Port invalid Prox Reader is not connected Check the proximity enrollment correctly reader
40. eges however they are essentially given only two commands 2 and 5 This allows them to only set the lock to Unlocked or ID Required PIN Required Operation When the lock is placed into a state where a PIN is required any valid Codes or Cards that are presented will flash 2 Green lights You must enter the corresponding PIN for that ID after the two Green flashes There are two ID types that may not require a PIN regardless of the Access Level Managers and Programmers The reason for this is that those ID types have individual settings for PIN The lock does not govern them For Managers and Programmers to be required a PIN they must be specifically set up that way in their User Properties in the OFM by checking the PIN Required check box Additional Lock Features Remote Switch Operation The lock may be unlocked remotely by pressing a normally open switch that has been connected to the terminal block provided in the lock The lock will remain unlocked as long as the switch is closed When the switch is opened the lock will remain unlocked for the duration of the Open Delay Time This event is recorded in the Audit Log as a Remote Entry This Remote Switch terminal block may also be connected to a wireless transmitter receiver system or a Fire Life Safety circuit Key Detection Option 1 This optional feature detects when the lock has been unlocked with a standard key and makes an entry in the Audit Log with time only This option is av
41. ent x your Pocket PC This is a commonly skipped step You must select a Pocket Select Mobile Device Partner PC to enroll into your locks Otherwise you will not be able to download the information to your Pocket PC 14 After selecting your Pocket PC click Ok Cancel Tto Exchange Process J The sData Exchange process is the most important aspect of the system It is through this process that we ar able to update and program the locks It also provides the means for retrieving valuable audit data and lock status information such as the battery level Each part of the system the lock and Pocket PC al has its own part of the main database When changes to the main database are made those changes E must be transferred and updated throughout the other parts of the system There are 4 major events that occur when performing the data exchange process 1 First event When you hit the Data Exchange button data is sent from the OFM to the mobile device database 2 You must now download that information to the lock so the lock will be up to date 3 Atthe same time you update the lock the lock sends all the valued information back to the Pocket PC so that you can store it in the main facility This step requires no intervention from you It happens simultaneously with Step 2 4 Atthis point you must return to your desktop and hit the lightning bolt again to transfer the recently retrieved information back to your datab
42. er 1 is at the beginning of the magnetic data stripe Example of encoded data using fields on Track 2 51576 3492657 182 0 060102 FIELD 4 CARD EXPIRATION DATE 060102 MMDDYY June 1 2002 FIELD 3 CARD ISSUE ID O First Issue FIELD 2 USER ID NUMBER MAXIMUM OF 19 DIGITS ID Number 3492657182 FIELD 1 FACILITY CODE 1576 Using Digit Count Instead of using a FS to separate the IDs you can set up a fixed digit count for the beginning of each ID To use this method select Character in the card section of the Facility property sheet For example the Facility ID could start at the beginning of the data stripe digit count of 1 If the Facility ID has eight digits the User ID would be set to start at digit count of 9 This method requires that all data groups with exception of the last one have a fixed number of digits and that the total number of digits not exceed 25 Example of encoded data using character count on Track 2 515763492657 1820060102 L CARD EXPIRATION DATE Starts at Character 16 060102 MMDDYY June 1 2002 CARD ISSUE ID Starts at Character 15 Issue O First Issue USER ID NUMBER Starts at Character 5 ID Number 3492657182 FACILITY CODE Starts at Character 1 Facility Code 1576 Proximity Card Features OSI Security Devices now incorporates RFID Proximity access cards Key Fobs and Eprox tags from HID Corporation into the 2000 Series Access Control Systems Virtually any HID forma
43. ess when the lock is in the Enrolled ID Required state Multiple groups may be enabled at any given time but only members of enabled groups will have the right to gain entry Home Groups and Associate Groups o nome Group ou may also have an associate membership in another group or groups This allows General Group Membership Lock Enrolinent Notes an administrator to combine access privileges of other groups for a single user For example someone may need to have access during the night shift and swing shift Instead of creating another Home Group group that has privileges throughout the L 1 Administration administrator can assign the user s home L 2 Ali General Users group to Night Shift and associate the L 3 Night Shit user with Swing shift Now when either HE tUi shift is enabled that user will have L E lt Untitled gt access L untitled gt 8 Untitled gt For general users it doesn t matter which group is the Home Group and which is an Associate Group The distinction Seen Des between home and associate groups is important only for Managers that have the Supervise Home Group privilege OK Cancel Chapter 2 Overview Group PIN Re coding PINs Personal Identification Numbers may be set manually or may be set to change M AutoCode automatically on a periodic basis by home group as desired In addition to providing a Recode every E Days higher level of
44. gle building to a large contiguous campus of buildings but in some cases the Facility may be an expansive LAN or WAN based interstate system While you are setting up your access control plan define the Facility in a manner that makes the most sense to you Within a Facility are Locations and Locks Locations are the segments into which you divide a Facility Depending on the physical layout of your Facility Locations can be defined to be anything from a room a wing to an entire building The example to the right displays the building addresses as the Locations Locks are just what they appear to be A lock depicted in the OFM software represents an actual lock that is installed at the Location within the Facility The left is a lock in the Manufacturing section of 1580 Jayken Way User IDs and PINs d DS Security Devices ofd Facility Edt View Reports Tc S a eem ag OSI Security Devices Hg 1580 Jayken Way Ka an 1595 Javken Way 5 OSI Security Devices ofd OMNILOCK Facility Manager Facility Edit View Reports Tools Help amp amp e amp u e g N ex amp 2 xt DSI Security Devices Ej amp 1580 Jayken Way E 8 Tet Floor a Accounting E T Department Em Manufacturing 9 2nd Floor Hg 1595 Jayken Way e North Door amp South Door A User ID uniquely identifies every system user No two users will ever have the same User ID The ID can simply be a code which is entered
45. have to type it again to confirm that you typed it correctly Do not check the box for Microsoft Access compatibility Click OK and you will be warned that you will not be able to open the database without the correct password If you are satisfied with these settings click Yes Second Step Setting Up Groups Since users are assigned to groups the next step is to set up the required groups and their properties In this example three groups of a possible eight will be defined They are Group 1 Office staff no PIN required for access to the office area Group 2 Cryptographers Card and PIN required for access to the data security room Group 3 Service group Card and PIN required for short term access To set up the first group click on the Group icon the multiple human faces The Group pane will appear with a list of the eight possible groups all shown as untitled Double click on group 1 to bring up a property page for that group Type the name Office Staff in the name window You may wish to enter a name or point of contact for this group in the Reference box Since no PIN will be required click OK to establish the Office Staff as group 1 For the second group double click on it and enter the name Programmers This group requires a PIN and the PIN should auto recode so check the Autocode box to manually set PINs for this group leave the Autocode box unchecked Set the recode interval to 3 months using the up arrow to t
46. he right of the number box and the next PIN effective date to the fifteenth of the next month then click OK For the third group enter the name Service check the Autocode checkbox and Recode every 2 days with the next PIN effective date for tomorrow Again click OK when you are done Third Step Adding Lock Users to the Database Since a Programmer must be assigned to a lock when it is defined created establishing the user database is the logical third step in setting up a Facility To bring up the User Page click on the User icon the single human face To add a new user select the New Wand icon on the toolbar or right click on any blank area of the pane and select New A property page will appear where you type the last and first name and optionally the middle initial of the new user The first user will be a Programmer every lock must have at least one programmer enrolled Type the last name Programmer and the first name Ima A unique code ID has already been selected by the system you can accept it or type in one of your own choosing If you type a code ID that is already in use a message box will inform you of this when you click the Next button and force you to try another code Type a simple 5 digit code such as 31416 or select the Recode button to change the code Next is the Current PIN box By default the Current PIN box will allow you to manually change the PIN Entering a PIN here does not mean that this
47. her a standard partnership to synchronize data between pour device and this computer or a quest partnership to simply transfer data between your device and this computer What kind of partnership would you like ta establish between our device and this computer gt Standard partnership want to synchronize data between my device and this computer keeping data such as e mail and calendar items up to date in both places C Guest partnership want to only copy and move information between mu device and this computer add and remove pragrams or restare a backup image on a device whose memory has been reset da not want to synchronize data 4 Hack Cancel Help 17 Chapter 3 Programming Installing the Omnilock Facility Manager and OmniLink All necessary applications for running and administering the Omnilock Software are located on the installation CD Simply insert the CD into your CD ROM drive and choose follow the instructions on your screen and that come with the packaging If nothing comes up after inserting the CD run Menu exe from the CD directory Alternately if the Omnilock Facility Manager has already been installed and you only need to install the OmniLink application you can click on Start Programs OSI Security Devices Install OmniLink for appropriate selection here Help F Programs ACCESSOnes Administrative Tools Documents t 3 Dell PERC 2 JE l D Link Wireless LAN b EY
48. hip when he is enrolled in a lock P eau iiletss L Show Group Membership displays the current Home Group and Associate i Show Lock Enrollment lee ss v New Page for Each User L Show Notes Displays the text inputted in the Contact1 Contact2 and Reference field for that User L Show Lock Enrollment displays the Lancel locks that this user is currently enrolled In L New Page for Each User Creates a new page for Each User 42 The image to the right shows the filter being used to select only the User named Programmer Code The report will now only show the information for that user and not all the users in the facility Running a User Report User reports can be run in one of two ways 1 Clicking on the Report Menu and select User Report OH Chapter 5 Reports Programmer Code Programmer Code Simons Bob Smith Susan i Show Group Membership 2 Right clicking on the User you wish to run a report on and selecting User Report Once the Report Criteria dialog is displayed use the steps below to complete the report 1 Select the User you want to view using the filter on the top of the dialog 2 Check or Uncheck the features you want to use on the report 3 Click OK 4 The report should appear similar to the report below fed User Report 1 of 1 yy Sl po Total 100 7of9 OMNILOCK Facility Manager Jones Jim UserID 7360 Home Gro
49. ight side of EM IS e MM the dialog are various filter EE 1st Floor Start D ate and Time K Accounting options You can either select Si Manufacturing End Date and Time OS Security Devices specific types of events or you EL Morth Door can narrow it down to a particular i B South Door Event Type ALL gt person MW Show Selection Criteria If you have a lot of audit data Iv New Page for each Lack you can narrow your search down to just a short period of Cancel time This can reduce the number of pages by a great deal Event Type ALL gt Lock User E ALL gt lt ALL NT SYSTEM gt IM Show SeleqSnttamper Attempt Jones Jim M New Page Eritry End Date an son Timothy Programmer Code Simons Bob Event Type Grth Susan kep Entry Log Un Remote Entry Set Access Level Set Clock Set Group Access Chapter 5 Reports Running an Audit Report Audit reports can be run in one of two ways 1 Clicking on the Report Menu and select Audit Report OH 2 Right clicking on the lock you wish to run a report on and selecting Audit Report Both methods will bring up the same Audit Report Dialog so we ll start from there 1 If you have not already done so you must collect Audit from the lock prior to running an Audit for the latest Audit information To collect Audit simply do a Data Exchange with the lock and your Pocket PC You do not need to send any information to the lock or ma
50. ink program Select Lock Select Diagnostics Enter the Programmer Card or Code The Diagnostics information will be loaded and displayed On the diagnostics screen select Upgrade OS Select Yes when prompted if you want to replace the current LOS Diagnostics Lack Hardware Firmware 2 3 04 Access Level Enrolled ID Required PIN Required Ma Manager Override Yes Motor 2407 mY 560 m Test Keypad Update 05 Audit Log Log OFF Upgrading the LOS at the lock will take 45 60 seconds If successful the lock will be automatically reset in order to load the new LOS All codes will be erased and the factory default code of 1234 will be reactivated Close the Diagnostics screen Enter 1234 into the keypad of the lock You should be prompted to select the lock you want to program Highlight the lock at the bottom of the screen and tap Ok Test and verify any codes or cards and functionality of the lockset Chapter 8 Troubleshooting Tips Help Chapter 8 Help The following table lists some common problems and the associated remedies for the Omnilock Please read through these problems carefully prior to contacting technical support Lock Troubleshooting Lock flashes Red and Green simultaneously with every button and card Lock alternately flashes Red Green Red Green with all IDs Lock does not respond when any ID is introduced Lock flashed Green Green when ca
51. into the keypad Or it can be a magnetic card i e student ID The ID can also be an HID compatible proximity credential Throughout this manual you will see the words User ID mentioned a lot It is important that you understand the difference between an ID anda PIN ID Number Jab Current PIN J504 Mag Card Fros 2b Bit Card As an additional security feature a PIN Personal Identification Number can be assigned in addition to each user s ID The PIN feature is generally useful in applications where a greater level of security is desired If cards are used for the ID the PIN provides an additional level of verification Remember PINS are in ADDITION TO the ID It is not a substitute credential in place of a card In cases where you would prefer the option to use a card or a code you must be enrolled twice into the facility once with a code as an ID and once with a card as an ID Chapter 2 Overview User Types The system supports four different types of users Programmers Managers General Users and Service users As you know you can have up to 65 000 individual users in system and they can be of any sort of User Type More than likely over 9096 of the users enrolled in your database will be General Users You may not even use Managers or Service IDs It is almost guaranteed that the majority will be General Users Each user type is described below Programmer Last Mame Edwards First Mame
52. is a general error If the database has been moved or renamed you must re open it directly by clicking Facility then Open Point the OFM to the new location or the new facility database If it has been deleted you can ignore the error and create a new database Database name that was used to You must recreate database create database is too long The facility name you chose is too long Miscellaneous Troubleshooting Indication My Pocket PC has lost all power How do reestablish the database connection accidentally deleted my database What do do forgot my password for my database What do do My Prox Enrollment Reader light does not turn on OR My Magnetic Card Enrollment reader light does not turn on 66 Pocket PC must be Refreshed Lost database Database is locked out Header is not plugged in Faulty Reader with a shorter name Limit the database name to 32 characters or less including spaces Review the Pocket PC Maintenance section of this manual If you have a backup use the backup instead If you do not have a backup all your locks must be removed and reset You will have to recreate the entire database and all Users Review the database maintenance section to prevent this from happening You must contact OSI We have the means of unlocking secured databases A fee may be incurred for cracking end user databases Check all cable connections
53. ke any changes to the lock to collect the audit 2 From the Audit Report Criteria dialog select the Lock User you wish to query if necessary 3 Select the event type you query if necessary 4 Optionally you can enter a date and time range that you wish to view for the report The OFM supports numerous formats however the standard is Month DD YYYY and then HH MM AM PM 5 Select any other options you would like to use 6 Click Ok 7 The report should appear similar to report below The small envelope on top of the toolbar can only be used if you currently have a full version of Crystal Reports installed on your PC ig Audit Heport a 4 1of1 gt yi s amp amp 100 Total 2 100 2 of 24 OMNILOCK Facility Manager OSI Security Devices Audit Log Report Facility Path W1580 Jayken Way lst FloordvIanufacturngWNorth Door Lock User lt ALL gt From 01 01 2000 12 00 AM Through 09 10 2004 04 14PM Event Type lt ALL gt North Door 11580 Jayken Way lst Floor Manufac turingiNorth Door 09 03 2004 06 48 PM LogOn Programmer Code Lock Reports Introduction Lock reports can provide the administrator with two pieces of information 1 The most current available lock status 2 Alist of users that are enrolled into the lock The latter can be optionally declined however the main purpose of the report is to allow the administrator to view a list of all the locks in the facility to review the latest informa
54. lower Card Issue ID To ensure facility security it is recommended that the administrator download the new card information to all affected locks Card Expiration Date A Card Expiration Date may be encoded on the card to cause the card to be invalid once the expiration date is reached The location of the expiration date on the magnetic stripe of the card must be identified on the Facility Properties page The expiration may be specified as to or through the date and the date may be specified in a variety of formats DDMMYY DDMMYYYY MMDDYY MMDDYYY Y MMYY MMYYYY YY YYDDMM YYMM YYMMDD YYYY YYYYDDMM YYYYMM OR YYYYMMDD 13 Chapter 2 Overview Using Fields The ANSI standard includes a Field Separator FS character generally represented as an sign When this is encoded on a card it is understood to separate two independent data fields Thus a card using the method might have the owner s individual ID encoded at the beginning of the stripe followed by the FS character then the global facility ID The fields can be in either order or there can be more than two fields which could be required for compatibility with pre existing systems and any one of them can be set up as User ID Facility ID Card Issue ID or Expiration Date The total character count cannot exceed 25 Digits plus Field Separators To use the Field Separator select Field in the card section of the Facility property sheet and then select the field numb
55. mers In order for a Programmer to set the access level the Programmer ID MUST have had the Set efault Lock ID Type Privileges Restrictions Access Level privilege assigned to it during the agrammer Set setup The Programmer can then use the Pocket e PC to check or change the Access Level and eeni mke B Group Access settings lilere 33 Chapter 4 Lock Operation To set the Access Levels and Group Access follow the instructions on the below 1 Start the OmniLink Program on the Pocket Eig OMNILOCK dz 12 57 PC Access Level 2 Tap on Lock and then Access Level The Access Level Screen to the right should appear on your Pocket PC RE BEER Pin Required fg Manager Override OMNILOCK 21257 69 Facility About 7 X Access Level Diagnostics ANA F 1 5 User Groups Allowed Access EH Me NH E ms Be Br He 0 Locks Pending Facility OSI Security Devices 3 Align the Pocket PC with the IR on the lock 4 Enter the Programmer Code or Card along with any necessary PIN The lock should begin communicating with the Pocket PC You will notice the words Retrieving Access Level Settings appear on the top of the screen 5 The Pocket PC should then read Access Eig OMNILOCK Level Settings Refreshed At this point you will be able to see the current Access Access Level Level of the lock The example on the right shows the Factory default
56. mming 9 The Pocket PC should beginning logging y OMAILOCE on ane programming 10 When you see the message Data Exchange Complete tap OK and close the OmniLink application Connecting to OMNILOCK 11 You may now move the Pocket PC away Logging On from the lock 12 Return the Pocket PC to its cradle or sync cable and hit the lightening bolt one final time The Data Exchange Dialog on the CREER OFM should be empty at this point Floor Manufacturing North Door Closing the Omnilock Link Program A Word About Synchronization Before you return the Pocket PC to its dock at the PC you must click the X at the upper right hand corner of its display to terminate the OmniLink program Failure to do this will make it difficult to connect to the PC or if it does connect the OFM will be unable to access files on the Mobile Device If you forget to close the OmniLink program and plug it in anyway simply unplug the device close down the OmniLink program and reconnect it to the PC If you have problems syncing even after you have closed the OmniLink program try disconnecting and reconnecting the Pocket PC from the computer Simply removing it from the cradle or unplugging it from the sync cable will accomplish this Updating Your Facility OSI expects that there will be changes throughout your facility Employees may leave and you may hire new employees This will all have to be updated in your database The steps are ex
57. ng users follow the directions below 1 2 8 Click on the View Lock Users button Double click the User you want to remove from the system Click on the Lock Enrollment Tab Click the Remove Button Click Apply and Ok Complete the Data Exchange Process to update your locks Synchronize the information with your database after the Data Exchange Right click and select Delete on the User you wish to Remove Changing User Information or Credentials If a user wants a new code or a new card it is not necessary to recreate the user You can simply change the existing information To change a User s profile follow the instructions below 1 2 Click on the View Lock Users button Double click the User s name The property page for that user will appear Simply change any information to the desired state or value For new Magnetic Cards you must delete the old Card number from the ID field before swiping the new card 21 Chapter 3 Programming 4 Click Apply and OK 5 Complete the Data Exchange Process to update your locks Setting Up Time Schedules To create an optional time schedule follow the instructions below NE Click on the View Time Schedules Mari Button then click on the Magic Wand button You should be Edit presented with the New Time Tuesday New Schedule Dialog below foo m Friday If you do not want to add a Master Bone P schedule simply select Ne
58. ns within a single facility Locations are completely optional If you feel you will not need to organize your facility by locations simply go to the Adding Locks section of this Adding Locations To add a new Location follow the instructions below 1 Right click on the area you want the d My New Facility ofd OMNILOCK Facility Ma new location to appear If this is your first location then right click on the Facility Edit View Reports Tools Help facility name l Ele 3 mig iL N E 2 Select New Mu New Facilis IER Location 3 Select Location A folder will appear beneath the location you selected Simply type the new name of the location and press enter Baste lock Refresh Locks 4 You may add up to 256 Locations PER Password Location however it is very unlikely you will have to reach that number Eompack Properties 26 Chapter 3 Programming Adding Locks To add a new lock to a location follow the instructions below 10 11 12 Right click on the location you wish to G OSI Security Devices ofd OMNILOCK Facility Manag add the lock to Facility Edit View Reports Tools Help Al slalgicalofe A iel 9 Select New e OSI Security Devices E e 1580 Jayken Way Select Lock Em 1st Floor e Em i A new lock wizard will appear EN 2 fa 2nd Floc Gees Lack Ele lo39Javket Bech Lacks Delete General fh eric New Lock Set the o
59. nt Info E Master Access Level Schedule Monday Tuesday Wednesday Thursday mm Friday DE OD AM ID Required DED AM Unlock Mew Haste DED PM ID Required Delete i 11 59 PM Lockout 10 Chapter 2 Overview Any day that does not have a specific schedule programmed will remain in whatever Access Level it was in the day before In the example above Friday s last event was Lockout at 11 59 PM The lock will therefore remain in the Lockout state until Monday morning at which time it will go into ID Required at 6 AM Group Access Level Schedule Group Access is the portion of the schedule that enables or disables specific groups in your facility For example you may have a day shift and night shift that work separate hours and you don t want them to be able to come in outside of those hours If you place the members of those shifts into their own groups a Day shift Group and a Night Shift Group you can set the schedule so that those groups only have access during those specific hours Likewise you can set a schedule to restrict students from coming outside of school hours Below is an example of the schedule previously described with different shifts working Time Schedule Properties My Time Schedule E4 Master Groups Holidays Lack Enrollment Info a Weer Group A Schedules E 1 Administration E 2 Day Shift Monday 08 00 AM Allow Access 05 00 PM Deny Access Edi
60. ntry rights on a temporary basis This PIN can be set to change on a daily weekly or monthly basis through their group enrollment We ll get to Groups in just a second Just remember that a PIN is always required for a Service User Access Levels and PIN Required So by now perhaps one of the biggest questions is What is an Access Level This concept may take a little while to grasp so don t be afraid to go over this section again A lock is always in one of six possible levels of access The lock s access level can only be changed in one of three ways L Time Schedule Events LI Managers with Access Level Privileges through use of the keypad LI Programmers through use of the Pocket PC Chapter 2 Overview Generally if the User s ID that is entered meets the requirements of the current access level the lock will disengage the locking mechanism enabling entry access for a specified period of time usually 3 5 seconds The lock will then re engage the locking mechanism and remain locked until the next valid ID is entered Access levels do not define who can enter but rather what can enter Group access settings define Who can get in Access levels define the type of users that can gain access through the door For example if the lock is in Shutdown only Programmer IDs can gain entry therefore the what would be Programmer IDs If a lock were placed in Lockout then the what would be only Manager an
61. o compact the database select Facility and Compact from the Facility menu A dialog box will appear giving you the choice of purging or not purging old audit data If you choose the Purge button you should enter the date for which you want the more recent audit records retained To prevent data loss if the compaction process should fail the process creates a backup file with the Facility name but with the extension old After you are satisfied that the compacted database is functional you can delete this old file to save disk space Since the file has changed during the compaction process it must be reloaded into the OFM The OFM will present you with a request for a password if the database was password protected in order to start loading Backing Up the Database By default the database files are located in the Facilities folder of the installation directory If you have chosen the default choices at the time of installation it will be found in C Program Files OSI Security Devices OMNILOCK Facility Manager Facilities The database file will have the form name of your facility ofd i e Blue Sky Tower ofd Of course you can use the Windows Find utility to locate the file just set it to find ofd The database files have the extension ofd These files can be copied to any suitable backup media such as a floppy disk Zip drive tape drive or CD depending on the configuration of your PC Follow the instructions tha
62. of Warranty Serice 67 Return Material Authorization RMA sees 67 Tani tC ASIE EET Umm 68 Doc hec lae uet 69 Table of Contents Notes Chapter 1 Introduction Welcome Thank you for choosing the OMNILOCK 2000 Series Access Control System for your building access control needs The OMNILOCK is a sophisticated building access device that is fully self contained requiring no wiring battery operated and capable of managing entrance security needs for small and large buildings facilities and even the largest LAN and WAN based facilities With its rugged housing robust electronics and patented low power motorized locking mechanism this Access Control System can provide years of maintenance free service with infrequent battery replacement Please check the contents of all packages to ensure that all items are accounted for Lock Package Contents Keyboard Electronics Housing Additional electronics housing with WX units Lockset not included with the Wall Mount System or Quick Adapters Installation Hardware Hardware Installation Instructions Installation Template Warranty Registration Card D U U D O L Administrator s Kit Contents L OMNILOCK Facility Manager Software Installation Disk L 10 Manager programming instruction cards L Default Programmers ID Cards L Product Registration Form Software System Requirements L windows 98SE ME 2000
63. ogrammer or a Manager ID This access level is convenient for example for locks that manage access to areas that are required to be inaccessible to the general user community during specific hours but will remain still accessible to company management Shutdown In Shutdown the lock will give entry access only to a user with a Programmer ID Likewise Shutdown can only be set by the Programmer or by the lock itself in case of failure This level cannot be set or changed by a manager or by a time schedule Once in shutdown a Programmer must manually take it out of Shutdown with the Pocket PC A Shutdown level may be exhibited in the lock if there is imminent battery or motor drive failure However it can be set by a Programmer to deny access when no one is supposed to be in an area For example a hazardous condition might exist in the area controlled by a lock that a Programmer might elect to set to Shutdown User Groups and Group Access The system allows you to set up user groups to accommodate time dependent access requirements for different people For example a day shift and a night shift could be assigned to their own specific groups and then set up to have access only during their period of duty Each Facility can have up to eight different User Groups Every user belongs to at least one of these groups At any given time a user s assigned group is either enabled or disabled When a Group is enabled all members of that Group have acc
64. on in the lock i e the lock will be new after LOS replacement Therefore you should be sure to collect the audit information prior to replacing the LOS When you have finished replacing the LOS you can refresh the lock to restore all of the programming information The audit trail in the lock will of course begin from the point at which the lock is reprogrammed Upgrading the LOS To Upgrade or update the LOS in your lock follow the instructions below d OS Security Devices ofd OMNILOCK Facility Mari Facility Edit View Reports Tools Help 1 Open your database facility gl slelelalef Data Exchange i Lack 05 Manager 2 Goto the Tools menu on the top of e the OFM screen and select Lock OS Manager MB Security Devices Hg 1580 Jayken way 1595 Javken Way Eg 1595 Jayken v Note At this point the pop up menu Should tell you which LOS if any S Lock Operating System Manager loaded on the Mobile device There is curently no OMNILOCE OS installed an the connected device Install Remove 3 Select Install 4 Navigate through the directories and select the LOS you wish to upgrade to By default all the LOS files are located in the following directory C Program files OSI Security Devices Omnilock Facility Manager LOS 56 10 11 12 Chapter 7 Maintenance ES My Documents My Computer cj 35 Floppy hk gg Local Disk L Program Files OSI Secur
65. on with chassis Lock should be inspected thoroughly for good connections It may be necessary to return the lock to the factory for servicing OmniLink Troubleshooting get the error Unable to Open IR OBEX services are not disabled You must disable the Beam Serial Port when starting the setting on the Pocket PC On OmniLink program your Pocket PC go to Start gt Settings Connections Beam and uncheck Receive all Incoming Beams 60 Chapter 8 Help Infrared may have malfunctioned Perform a soft reset with your on Pocket PC Pocket PC in accordance with the User Manual for that Pocket PC This is usually a small button on the back side or bottom of the Pocket PC OmniLink software is Contact Technical support to incompatible with your Pocket get the latest version of PC software No Infrared on the Pocket PC You must use a Pocket PC that has a usable IR Port get the error Unable to Open Pocket PC has not been enrolled Refresh the Pocket PC with Facility Directory in to the database your database or enroll the Pocket PC into your database Pocket PC says Invalid Logon Pocket PC is not enrolled into You must use a Pocket PC that Connection Terminated every time that database is enrolled into the database try to connect with the Omnilock that the particular lock is a part continued on next page of You can not use your Pocket PC to log onto someone else s locks Pocke
66. onal injury or property loss 68 Access Control System Tutorial 49 Overview 49 Access Level Description 41 Access Levels Enrolled ID Required 13 Shutdown 14 Access Levels 12 Adding Locations 32 Additional Lock Features 43 Address 1 Administrator s Package Contents 6 B Backing Up Data 59 Battery Replacement 55 C Card Expiration Date 18 Card Issue ID 18 Closing the ODL A Word About Synchronization 38 Contact Information 1 Customer Service E mail 71 Customer Service 71 Limited Warranty 72 Out of Warranty Service 71 Returning Material 71 Warranty Service 71 D Data communication 8 Database 9 Database Maintenance 59 Diagnostics 39 Disaster Recovery 60 E Enrolling Locks in the System Adding Locks 33 Enrolling Locks in the System 32 Enrolling Removing Users and Modifying User Properties Changing a User s Profile 28 Index Removing a User 27 Enrolling Removing Users and Modifying User Properties 26 F Facility 49 Field Separator 19 Fifth Step Enrolling a Mobile Device 52 First Step Setting Global Facility Parameters 49 Fourth Step Setting Up a Time Schedule 51 G General User 12 Group PIN Re coding 15 Groups 25 50 H Head Cleaning 56 Help 63 Holidays 30 K Key Detection Option 1 43 L Lock Installation 7 Lock Maintenance Battery Replacement 55 Head Cleaning 56 Lubrication 57 Lock Management Actions Gr
67. oolbar You will see the groups listed on your screen with the words lt UNTITLED gt Simply double click the User Group you want to rename If desired enable the Auto Code feature This allows the PINs to automatically change according the interval you specify This feature only changes the PINs It does not change the ID Setting Up Users Ge New Facility ofd OMNILOCK Facility Manage Facility Edit View Reports Tools Help de aje ssi Cle gt AutoCode Nest PIN Date e lt Untitled gt No GH 2 lt Untitled gt No ay 3 lt Untitled gt No GR 4 lt Untitled gt No Ge 5 lt Untitled gt No Gy 6 lt Untitled gt No eG lt Untitled gt No arg lt Untitled gt No The following instructions describe the procedures for adding removing and changing user properties for the OFM Adding Users Note You cannot set up any Locks until you have established at least one Programmer to assign to that lock Therefore it is recommended that the first User you add is the Programmer To begin adding Users follow the steps below 1 2 20 Click on the View Lock Users button then click the Magic Wand button to create a new user Fill in all appropriate name fields To the right of the ID field select the appropriate credential setting a If you using magnetic cards select Mag Card first then swipe your card with your Enrollment reader b If you are using prox be sure to verif
68. other 8 groups in the system This privilege requires Supervise Home Passage Mode Toggle Group to be assigned L Set Access Level This allows managers to change to from any access level EXCEPT shutdown This privilege requires Supervise Home Group and Set Group Access to be assigned L PIN Required This is an optional restriction to enable extra security Although rarely used this feature is beneficial to programmers with cards LI Passage Mode Toggle This setting restricts the manager so that can only set the access level to Unlocked commonly referred to as free passage or ID Required All other access levels are then denied to the Manager General Users In most applications the vast majority of system users are General Users The General Users are only allowed entry when the access level is set to Enrolled ID Required or Facility Card General Users never have access when the lock is Lockout or Shutdown There are no privileges or other rights to be granted to General Users They are the most basic and most common of user types Service Users Service type users have the exact same entry privileges that General Users have EXCEPT service users are always required a PIN for entry Administrators who want to create general users that require a PIN can use Service ID in place of general users Another use is for contractors Often a building or facility will require maintenance work that requires access by contractors who need e
69. ou wish to restrict by T2 Day hit New clicking the Plus sign to the left of ides m the Group Name Wetness cs ursday laste Frida 2 Select the day of the week you Sturdy wish to restrict the group by areca clicking on that day l 4 Swing Shift 5 Contractors 3 Press New i b miei hd lt Back Cancel 4 You will be shown the Group Schedule Even dialog You will notice that the group has already been filled in for you as well as the day of the week 5 Simply enter the time of day you wish to Allow or Deny the Group access 6 Select the Allow or Deny Option and click Ok 23 Chapter 3 Programming User Group Access Schedules 1 Administral Group Schedule Event E 2 Day Shift a Mole User Group 2 Day Shift e Tuesday P jo Wednesd Day of Week Monday a Thursday gt Friday Event Time pon a Saturday E Sunday Access Level E 3 Might Shift Allow Access E 4 Swing Shif Dery Access B 5 Contractor Ss Bs dpi Cancel Back Next gt Cancel 7 You can continue to add events to other groups or if you have finished simply click Next Holidays This section is strictly for holiday periods You can predefine all the holidays or you can wait until the holiday is close to address this section 1 To adda holiday click the i Holiday Period New button Holiday Name
70. oup Control 42 Home Group Supervision 42 Lock Operating System Replacement 60 Lock Operation 39 Introduction 39 Lock Package Contents 6 Lockout 14 LOS 60 Lubrication 57 M Maintenance Lock Maintenance 55 Mobile Device Maintenance 58 69 Index Maintenance 55 57 Maintenance Features of the OMNILOCK Facility Manager Backing Up Data 59 Database Maintenance 59 Refreshing a Mobile Device 58 Manager 11 Mobile Device 52 Mobile Device Maintenance 58 O OFM 8 OSI Address 1 Overview of Access Control System Concepts 8 Password 9 Phone Number 1 PIN 10 15 PIN Re coding 15 Programmer 11 Programming a Lock for the First Time 36 R Re coding 15 Refreshing a Lock 57 Refreshing a Mobile Device 58 Remote Switch Operation 43 Reporting Features Lock Report 45 The Audit Report 44 Users Report 47 Reporting Features 44 Reports Audit Report 44 Lock Report 45 Users Report 47 Requirements 6 Reset Button 56 Resetting the Lock 56 Return Material Authorization 71 RMA 71 S Second Step Setting Up Groups 50 Service User 12 70 Setting Access Levels and Running Diagnostics 39 Setting Up a Facility Passwords and Microsoft Access Compatibility 9 Setting Up a Facility 24 Setting Up a Sample Facility Ist Step Setting Global Facility Parameters 49 2nd Step Setting Up Groups 50 3rd Step Adding Lock Users to the Database 50 Ath Step Setting Up a Tim
71. ove Ej 8 Manufacturing Schedule Names If there are to be multiple schedules used throughout the facility the name generally bears a logical relationship to the Locks to which it will be applied Names such as First Floor Manufacturing Area Physics Labs or Passenger Boarding Gates are typical After assigning the name click Finish to add the new schedule to the list Remember you may have up to 256 Time schedules per facility Deleting Modifying and Using a Schedule as a Template Once a schedule is on the list it can be modified deleted in its entirety or used as a predefined starting point for a new schedule Right click on the desired schedule to allow a selection of these choices To delete simply select the Delete button you will be asked if you really want to delete before the schedule will be irretrievably lost To modify the schedule select double clicking the desired schedule to bring up the Properties page The properties of the schedule will be shown on a tabulated table Select the tab for the property you need to modify and simply double click any existing event to change it You can also Copy an existing schedule by right clicking the schedule to copy selecting Copy This action begins a New Schedule dialog with everything preset as a template From here on the process is just like creating a new schedule but all of the events in the template have already been entered or copied for you The schedule cr
72. p the holiday period Our holiday will be Spring Break type this in the name window The period is from March 15 to March 25 type these dates in the appropriate fields using MM DD format Ex 03 15 Set the start time to 12 01 AM and the stop time to 11 59 PM The schedule for the holiday period will be set to be just like a weekend day To set this check Use Daily Schedule and select Saturday Select OK to establish this schedule Click Next if you are satisfied with the holiday set up This will bring up the lock enrollment page to allow you to enroll the schedule in Locks but since no Locks are set up just click Next to move on to the final page The final page allows you to give the entire schedule a name In this case we will just use General Schedule or you can give it another name if you wish Click Finish to save the schedule Fifth Step Enrolling a Mobile Device These steps require that you have a Mobile Device connected and synchronized to your computer and have an established partnership through ActiveSync Furthermore you must have already run Install OMNILOCK Data Link from Programs OSI Security Devices on the Windows Start Menu Bar If you haven t done so do so now In other words your Mobile Device must be set up and ready to go If you install ActiveSync after the OFM has been installed you must reinstall the OFM The reinstallation will take two steps first you will remove the original installation Select NO every
73. pen delay timing This is the yp 4 amount of time the lock will remain Type the new name of the lock you wish to create Usually this is a Room No unlocked after a valid code or card is Time Schedule lt None gt presented Install Date 2 7 2004 Select the time Schedule you wish to Battery Install 3 7 2004 enroll into this particular lock You can F eral Number only assign one schedule to a lock however this can be changed at any time Model Number The rest of the fields are optional however are recommended Should you require technical support OSI will need to know the model number and perhaps the serial number for the lockset in discussion z Back Cancel Click Next User Enrollment X On the User Enrollment User Group E All Groups gt Section you can select the individuals you want to have ekser oe aa BU ase D m ones Jim enera access through that lock If you Olson Timothy Manager 0452 504 do not enroll the individual into SA Programmer Code Programmer Pen the lock they will be denied t Simons Bob General Pen 8944 504 access at all times YOU smith Susan General E550 504 MUST ENROLL AT LEAST ONE PROGRAMMER Click the name of individuals you want to enroll and click Enroll Erral Remove Click Finish when done Back Cancel 2 Chapter 3 Programming 13 A message will appear asking you to enroll Mobile Device Enrollm
74. port below 41 Chapter 5 Reports G Lock Report 4 1of1 gt y s amp amp 100 Total 2 100 2 of 4 OMNILOCK Facility Manager OSI Security Devices Lock Report 11580 Jayken Wayilst Floor Manufac turingiNorth Door Serial Number Model Number Time Schedule Open Delay 3 Mobile Device Parmer PDA Last Programmed 09 08 04 Install Date 07 22 04 Battery Install 07 22 04 User Enrollment Jones Jum User Type General Enrolment Status Normal Privileges lt None gt Programmer Code User Type Programmer Enrollment Status Normal Privileges Entry Set Access Level Run Diagnostics Users Reports Introduction User Reports have been designed to assist the administrator in gathering information on all the users within the facility User reports can be tailored with numerous options in order to filter out any unwanted information At minimum each report will contain the first and last name of the selected user User Report Criteria The top portion of the Criteria dialog is the User Report Criteria Ea Lock User filter You can either display ALL users or you can select one specific user to view Lock User L Show Lock ID displays the ID for that M Shaw Lack ID user on the report L Show PIN Info Shows the current PIN Iv Show PIN Info for that user M Show Lock Enrollment Defaults L Show Lock Enrollment Defaults This shows the default settings for that user M Show Group Members
75. rd or code is introduced but does not open Lock flashes Green but does not open OR Lock is Unlocked at all times and it is NOT in the Unlocked Access Level Lock was not reset properly Motor Failure Lock is in Anti Tamper Lock does not have power or lock is hung up due to short in system Lock requires a PIN Remove the lock from the door and follow the reset procedures in the maintenance section of this manual Check for pinched or damaged wires Verify that battery cable is connected properly Red and black wires should match up to red and black connector Wait 10 seconds press the CL key Use a valid Programmer ID If an invalid ID is used the lock will return to Anti Tamper Check batteries are in place Check for pinched or damaged wires Hit reset button and then press Default Code 1234 Either the ID you are using requires a PIN or the lock is ina PIN Required state You must use that ID PIN If your ID is a Code then you must use the Code ID in addition to the PIN Possible broken drive spring Return to factory for servicing Internal drive mechanism is binding No power being sent to electrified hardware WALL MOUNT SYSTEMS ONLY Remove lock and inspect installation If no fault found return to factory for servicing Have an electrician verify that power is coming out of the power supply Test strike by applying power directly to strike thus b
76. s box to adjust it to 4 seconds Next select the button to the right of the Time Schedule text box and you will see General Schedule If there were several schedules defined all would appear as choices but since we just have one defined select General Schedule The lock and battery installation dates are shown as today s date but they can be changed if desired The optional fields for Serial Number and Model Number can be filled in to help keep track of the lock if desired Click Next to move on to the User Enrollment page The User Enrollment page is a list box showing all the users currently enrolled in the Facility database In a large Facility it may be necessary to narrow the list to just a single group of users You may do this by selecting a group from the User Group drop down list A much shorter list of users will now be displayed Select User Group 2 Cryptographers and only one name should appear as this is the only user enrolled in this group at this time After doing this select All Groups We will enroll all the users in the Main Door Simply click each user and the Enroll button the standard Windows Control click and Shift click selection extensions also work Click Finish when the selection is complete A selection box will appear to allow you to select a Mobile Device to be assigned to program the lock The box will initially show None but selecting the button on the right will bring up a list of devices enrolled in the
77. s only done in emergency situations Only refresh a lock if the lock is not working at all If you constantly refresh the lock you will be losing valuable audit data on the lock o3 Chapter 7 Maintenance To refresh a lock follow these steps 1 Open your database d gt OSI Security Devices ofd OMNILOCK Facility Ma Facility Edit View Reports Tools Help 2 Navigate to the lock you want to refresh al segs eg seli E E PE IE Jg N sex 3 If you want to refresh a group of Manufactuii xt DSI Security Devices locks you will need to navigate Egg 1580 Jayken Way fe Morth Door to the upper most location of zum 1st Floor E South Door those locks l e E Accounting i e Manufacturing aim IT Department EE anulactunng 4 Right click the location or lock and select Refresh E 2nd Floor Mew H g 1595 Jayken ww HERE 5 Awarning will be displayed about refreshing the locks Simply click Yes if you are sure you want to Refresh Paste lock Refresh Locks Pocket PC Maintenance In most cases your Pocket PC will have come with a cradle This cradle will usually continuously charge the battery while it is in place If you did not get a cradle you will have received a sync cable anda charging cable When the battery reaches a full charge the Pocket PC will internally disconnect itself so as not to overcharge the battery This is a safety feature that can become a nuisance if yo
78. sable ALL Groups at once follow these instructions 1 Enter the Manager Code or Card 2 Press 0 to disable or 1 to enable 3 Press and Hold the CL button Home Group Supervision Some managers may not be given full Group Access Level but rather just Home Group Supervision This allows Managers to enable or disable their own HOME Group If only this privilege is given then the Manager can only enable or disable their own Home Group and not manage any other groups in the facility This feature works in a toggle function meaning that if the group is enabled then using this feature will disable the Group however if the Group is disabled this feature will enable it You can check current Group status by doing the following 1 Enter the Manager Code or Card 2 Briefly press the CL key The Green light will flash once then another light will flash a If the second light is Green then the Home Group is enabled b If the second light is Red then the Home Group is disabled You can now determine if whether you need to disable or enable the Home Group To accomplish this follow the instructions below 1 Enter the Manager Code or Card 36 Chapter 4 Lock Operation 2 Press and Hold the CL key until the Green light flashes 3 times The Home Group will now be in the opposite state it was in previously Toggle Managers If a Manager is assigned as a Toggle Manager they work the same as a Manager with Set Access Level privil
79. se obice kere tec o hole he eee de bau 37 Key Detecion Optom 1 s522 theese LU cH 37 earum 39 FODOMING FOedluf6S 2 22 0 0 0221E 0102900 aan AURA r 9920929 9 00 9 00 0 9 05905 39 POUR C DONS rer E 39 MUOQUCHON sa sa ebay TEM 39 Audit REDON e A e MR T tele en era 39 email misin Ele ri e e MH e e e e Ye D 40 ae g2 0 ge e e Ke RA e dd SM M d EM ee emi Ee eer 40 ge eg PAEAN AEA E AE EAEE A O AN OE 40 LOCK Repon MET kar E E D 41 milinialla e lt 1 LOCK Repor nesana c pp e cade 41 Users Repo oc eei eas ede seem n ee eee 42 HU OGUICHO pM T 42 User Repot GIHterldisud dices a near s Endet deser ba Lora C ME La tu Y 42 RupnNO a USer REDO em t e 43 Puer ERI snaa ARESE NE 45 SV A A sand 45 SetngUpaSample Facility amam nennen nAn 45 First Step SettingGlobalFacilityParameters 45 Second sStep SettingUpGroups 46 Third Step AddingLock serstotheDatabase 46 Table of Contents FourtihStep SetingUpalimeSchedule 47 Fifth Step EnrolliingaMobileDevice AMAMAMAMA A A gt gt Ea 48 sixth Step Enrolling Creatingj Locksandlocations 48 IransferringDatatothelocks m 49 TransferringCurrentDatatotheMobileDevice 49 Exchanging Data With the LOCKS iei ii
80. security for selected groups it is very useful when using contractors for Next PIN Effective 87672004 maintenance work Time Schedules and Holidays Overview It is this feature that brings the most versatility and flexibility to the 2000 Series Access Control System Although Time Schedules are not by any means a necessary portion of the lock they become a very handy tool when managing various groups who have different working hours Time Schedules allow the System Administrator to configure the lock so that it changes the Access Level or Group Access settings automatically For example the lock can automatically unlock at 8 AM and relock at 5 PM Up to 255 Time Schedules can be created within each Facility Each schedule can hold up to 255 events in total Furthermore observation of up to 32 holiday periods annually can be preset into the system and changed when necessary Each of the schedules is broken up into 3 main portions Master Access Level Schedule Group Access Level Schedule and Holiday schedules Master Access Level Schedule The Master Schedule controls the overall Access Level of the lock It does not control Group Access In the example below there is an existing Schedule that has been copied from Monday all the way through Friday The schedule sets the lock into Enrolled ID Required at 6 AM and then automatically unlocks at 8 AM Time Schedule Properties My Time Schedule x Master Groups Holidays Lack Enrollme
81. so that replacement can be timely but it doesn t have to be on an emergency basis If the batteries are not replaced in due time however the lock will enter Shutdown and only the Programmer will have access This reduces the possibility of total battery failure and resultant loss of programming information and audit data RESET BUTTON BATTERY COVER Above Battery at far right GASKET ial S OMNILOCK HOUSING BATTERY AA Positive Down Replace all 4 batteries To replace the batteries in non weatherized units the electronics module must be removed from the door and the battery cover removed by unscrewing the screw in the center of the battery cover For weatherized units remove the cover from the electronics module on the protected side of the door If each cell is removed singly and its replacement installed so that only one cell is absent at any time the data in the memory will be preserved All Batteries need to be replaced with Alkaline type Use Of Lithium type batteries will not only void the warranty it will also nullify the UL listing on the lockset Note You must replace the batteries from Left to Right and one at a time Normally the batteries should be replaced soon after the red indicator starts to flash twice after the green entry indication However if allowed to discharge after this indication for well over a thousand entries the battery level will be low enough to force the lock
82. ssigned L Set Access Level This privilege allows the user to set various access levels at the lock by using the Pocket PC as an interface This privilege requires Entry and Run Diagnostics privilege also be assigned L PIN Required This is an optional restriction to enable extra security Although rarely used this feature is beneficial to programmers with cards In the event the card is lost or stolen it cannot be used to access the lock since the additional PIN would have to be known as well Chapter 2 Overview Manager Managers are one of the most useful types of IDs Managers may be given the unique capability of changing the access level of the lock with a few simple key presses It should be noted however that any changes that a manager makes to the access level can and will be overridden by the time schedule or another manager or programmer Another benefit of the Manager is that managers are always allowed access to a lock For those facilities that require an individual to have access at all hours of the day without giving any extra privileges Managers can fill that need Manager privileges are described in the illustration below L Supervise Home Group This Default Lock ID Type Privileges Restrictions allows managers to enable or disable Manager WwW Supervise Home Group a only their home group v Set Group Access Set Group Access This allows ee eese managers to enable or disable any of ii the
83. stem the key cylinder will mechanically open the door completely bypassing the electronics altogether Daylight Savings Time DST Changes in daylight savings time can be configured in the lock so that they occur automatically in accordance with Northern American Southern hemisphere or European standards If these don t meet your needs you may enter the desired changeover times or have NO time changes take place Setup or changes to the DST settings can be accomplished on the Facility Properties page Passwords and Microsoft Access Compatibility If you want to secure the database so that only authorized persons can view or modify it you should set up a password The use of a password is strongly recommended particularly if the database is on any computer accessible from a network Select Facility and then select Password from the menu A dialog box will appear allowing you to type in a password Passwords may contain numeric alpha case sensitive or special characters etc and must be between 6 and 14 characters long The OFM utilizes a Microsoft Access database for storing all facility information This allows for easier portability and usability outside of the OFM application If changes are made to the database using Microsoft Access the database could become unusable by the OFM Nevertheless Microsoft Access may be useful for advanced users who wish to access and modify the database through external scripting In gener
84. t EN 5G Tuesday Wednesday Thursday Friday Paste Delete t E 4 Swing Shift nm E D anle TEC OF Cancel Apply You can see that Group 2 Day Shift does not have access before or after 5 PM 11 Chapter 2 Overview Holidays AS Previously mentioned ine OM2000 Series can hold up to 32 individual holidays Holiday Name 4th of July ok Holidays can be configured to nm yo f dl Start Date 07 01 End Date 07 06 match either an existing Start T ime 06 00 AM End Time 06 00 AM schedule or be set toa specific level the entire period Holidays can stretch over a period of a few hours up to an entire year More commonly Holidays are used on major Use Daily Schedule C Monday C Friday v Set Access Level Access Level E Hequired Unlock Unlock with ID ID Required Facility Card Restrictions PIN Regui CO Tussr Ge Saturday f Wednesday Sunday gt User Groups national holidays such as ee d Thursday f Administratian Memorial Day or Labor Day I 2 Day Shift However there can be 3 Night Shift instances during a convention 4 Swing Shift lt lt Select All Groups or business meeting where Li 6 lt Untitled gt lt lt Clear All Groups you may want the locks to be 7 Untitled gt unlocked for free passage 8 Untitled gt You can see an example of the N holiday page to
85. t came with your PC for copying files Be sure that the storage media has sufficient capacity to accept the file Prudence would dictate that backups should be created at regular and frequent intervals and should be handled and stored in accordance with security procedures 55 Chapter 7 Maintenance Disaster Recovery In case of a major PC failure such as a hard drive failure return the PC to service in accordance with the PC manufacturer s instructions If you have a system backup for restoring your programs and data you should use it Otherwise you will have to install your programs using the original media You may then copy the current backup file of your OFM database to the Facilities folder on your PC Of course any data that had been entered into the database between the time the last backup was made and the time of the Failure may have been lost The Lock Operating System LOS Lock Operating System LOS replacement is not a periodic maintenance item You should only replace the lock operating system for a good reason The most obvious reason for replacement is that a newer version has been made available by OSI Security Devices offering improved performance or features The steps that must be followed to replace the operating system must be followed carefully as you need to be sure that you really have the desired operating system in place when you are done Replacing the LOS will destroy all audit data and programming informati
86. t OmniLink for your Pocket PC Mobile 2002 or previous have a what told it to do different version of OmniLink than those with Windows Mobile 2003 or later Contact OSI to ensure you have the correct version for your Pocket PC Lock will sometimes accept cards Magnetic Reader head is dirty Review the Lock Maintenance but sometimes won t All codes section of this manual work fine Omnilock Facility Manager Troubleshooting Failed to establish Connection Active Sync displays Not The OFM communicates with Error Connected your Pocket PC through Active Sync If Active Sync does not say connected then the OFM will not be able to connect to the Pocket PC Ensure you establish a connection with ActiveSync by checking all cables Try disconnecting and reconnecting your Pocket PC as well For more troubleshooting of ActiveSync contact the manufacturer of the Pocket PC ActiveSync says Guest Your Pocket PC must be connected through a Partnership If it says guest disconnect it reset it and reconnect it Then set up a partnership when prompted Bad installation of ActiveSync Even if ActiveSync says connected a faulty connection Reinstall ActiveSync Unable to find Partnership ActiveSync says Guest Your Pocket PC must be Information Error connected through a Partnership If it says guest disconnect it reset it and reconnect it Then set up a partnership when prompted 63 Chapter 8 Help
87. t PC is not enrolled into You must ensure that your that lock Pocket PC is enrolled in the lock Double click the Pocket PC in your database and check the Lock Enrollment Tab Pocket PC says Logging On Infrared may have malfunctioned Perform a soft reset with your but never finishes connecting on Pocket PC Pocket PC in accordance with the User Manual for that Pocket PC This is usually a small button on the back side or bottom of the Pocket PC Alignment of Pocket PC is not You must hold the Pocket PC stable 6 8 away from the lock and you cannot move it Moving the Pocket PC around will cause the connection to become unstable and fail Infrared on lock has failed Lock must be returned to factory for servicing or main circuit board must be replaced 61 Chapter 8 Help Pocket PC still says O locks pending even after just downloaded information from the OFM Pocket PC does not log onto the lock tried aligning it with varying distances still nothing Pocket PC logs on as Guest Facility Explorer on the Pocket PC will not let me select a lock to program It just says Data Exchange Complete OmniLink program is no longer on the Pocket PC 62 OmniLink was running during download Infrared may have malfunctioned on Pocket PC OmniLink software is incompatible with your Pocket PC Lock ID has been lost Facility Explorer is used when trying to program the lock Pocket PC ma
88. tart menu then select OSI Security Devices then OMNILOCK Facility Manager if you installed the program in the default directory First Step Setting Global Facility Parameters The first step is to define some parameters that are global throughout the Facility From the main menu click Facility then New or click on the New Facility button to bring up a property page for the new facility that you are about to create Type the name Sample for the Facility Name With the mouse set the desired Code ID Length the default is 4 but we will set it to 5 by clicking once on the up arrow at the right edge of this window The PIN length can be left at the default setting of three The card ID parameter windows show default values with the ID data on Track 2 starting at the first character on the track This is typical for credit cards and banking cards Leave the ID Issue Number at box set on the default Not Used At this time you can set up to use general Facility Cards While these cards require special programming we can set up for a typical Facility Card now We will use a 5 digit code type in any 5 digit number The facility code will often use the second field on the card i e the field just after a field separator Select Field for the Starts at window and number 2 to set up for the first field after the separator The field before the separator is field 1 Leave the Expiration Starts at box set on the default Not Used At this point you can
89. te approximately 5 times 6 Tap Audit Log and the Pocket PC will collect all Audit information still contained in the lock 7 Tap Test Keypad in order to begin the keypad test Once it starts you can press any button on the lock and the corresponding button on the Pocket PC display should illuminate 8 Tap End Test when finished 9 Tap Refresh to re display the lock information on the screen 10 Tap Log Off when finished Chapter 7 Maintenance To do this you will need your Pocket PC and an enrolled Programmer ID E OMMILOCK Drive status refreshed Lock Hardware Firmware 2 3 08 Access Level Enrolled ID Required PIM Required Ma Manager Override Yes Drive Type Motor Drive Status 0 0 Ok Drive Samples 6 Supply volts 5184 mv Motor 2025 mY 620 m Test Keypad Update 05 Audit Log Log Off OMPAILOLE Diagnostics Running Keypad Test Press Anv Lock Key To Test ey le a fs fsi Giglio joie End Test Update 05 Lubrication In normal environments the lock will give many years of service without additional lubrication Lubrication Kits are available from OSI Security Devices order part number 10277 Refreshing a Lock Refreshing a lock is the process of telling the database that you need to reprogram the lock This could be because you have a replacement lock or the lock has lost power and you need to reprogram it In whatever the case may be refreshing a lock i
90. time you are asked to remove a shared file or folder then run Setup from the source CD to reinstall the program to properly recognize the recently installed ActiveSync The reinstallation of the OFM will not destroy any OFM Facility databases that you have created Of course communication with the Locks will not be possible until ActiveSync and the Mobile Device s are installed and enrolled into your Facility on the Mobile Device page Click on the Mobile Device icon to bring up the Mobile Device page Click on the New Device Wand icon or right click on the blank portion of this page and select New The OFM will connect to the device identify it and enroll it automatically if it is synchronized correctly Now your Mobile Device is enrolled Double click on the mobile device s name that will open the Mobile Device Property page Here you have the option of typing the name of the person to whom it is assigned in the text box If there were any Locks enrolled at this point they could be enrolled in the device by selecting the lock Enrollment tab Since there is none enrolled just click OK to finish the enrollment of the device Sixth Step Enrolling Creating Locks and Locations Click on the lock icon to bring up the Facility Explorer The first thing to notice about this window is that it very much resembles the appearance of the Windows Explorer program If you are already familiar with Windows Explorer you will quickly understand the Facility
91. tion about the locks The following information is displayed on all Lock Reports 40 Chapter 5 Reports L Model Number if entered at time of creation L Pocket PC Assigned L Serial Number if entered at time of creation L Last Programming Date LI Open Delay L installation Date L Time Schedule Assigned LI Battery Installation Date Lock Report Criteria The Lock Report Criteria dialog is relatively Lock Report Criteria x simple Again you have the explorer view of your facility OSI Security Devices FG 1580 Jayken Way EE E 1st Floor The Show User Enrollment option is available H E Accounting in the event you would like to view the Users are Ej 88 Manufacturing currently enrolled in each lock on the report E North Door B South Door You can also separate each lock so that when the lock information for a different lock will start on a new page Show User Enrallment New Page for each Lock Cancel Running a Lock Report As with Audit Reports Lock Reports can also be run in the exact same two ways 1 Clicking on the Report Menu and select Lock Report OH 2 Right clicking on the lock you wish to run a report on and selecting Lock Report Once you ve started the Lock Report dialog follow these steps to retrieve the report 1 Check or uncheck the box for Show User Enrollment 2 Check or uncheck the option for New Page for each Lock 3 Click OK Your report should be similar to the re
92. to ensure all cables to the reader have a proper connection Reader must be sent to OSI for evaluation Chapter 8 Help Customer Service Technical Support If you wish to return material for credit contact the dealer from whom you purchased the product otherwise our Customer Support staff is available Monday through Friday 7 00 AM to 5 00 PM Pacific time Contact Customer Service concerning product pricing availability and order status Contact Technical Support concerning technical problems and repairs If you have not previously registered your OM2000 Software with OSI Security Devices have the ID Number from your Installation CD available when you call for service They can be reached by Calling our corporate telephone number 619 628 1000 Corresponding by E mail techsupport omnilock com Warranty Service OSI Security Devices will service any product we sell when you return it to the factory complete free and clear of all liens and encumbrances You must prepay transportation and accompany the product by an RMA Number For warranty service on products that have not been registered with our Customer Service Department include your sales receipt or other documentary proof of when you bought your OMNILOCK product If the product requires warranty related service we will repair or replace it and return it to you shipping prepaid Important If we find no faults with the product sent to us for warranty service we
93. ton on the lock until you the green light flashes in order to use them as new Locks in a real facility If they are not already mounted this might not be too much trouble A Programmer may also reset a lock without removing it from the door by running Diagnostics and selecting Upgrade OS even if the new OS is the same version as is currently in the lock microprocessor This will return the lock to a factory default condition Data Exchange With the Mobile Device connected and synchronized select the Data Exchange icon the lightning bolt After a short delay while various updates occur a tree view of Locks requiring programming will be displayed Click on a lock and then click on the Select button repeat for each of the Locks shown After you have selected the Locks to program click on the Program button to transfer data to the Mobile Device When the data exchange is complete the Mobile Device is ready to transfer programming data to the selected Locks 49 Chapter 6 Tutorial Exchanging Data With the Locks From the Start menu on the Mobile Device select OMNILOCK Data Link You will see that two Locks are pending and a list will show you their names and locations Go to the first lock to be programmed and point the IR port of the Mobile Device at the lock s IR window it s just above the handle Then enter the default Programmer code of 1 2 3 4 or use the default Programmer Card to activate the lock The Mobile Device will present
94. ton to commit that information and send it Clear Selection Cancel to the Pocket PC After the Data Exchange is complete only the locks you did not select will remain You must now visit the actual lock in your building to update it In the example above only the North Door was selected so only the North Door will be available to program You are now ready to use the OmniLink application OmniLink Before using the OmniLink program you must first configure your Pocket PC to work with the software Follow the instructions below to set up your Pocket PC to work with the OmniLink application 1 2 Tap on Start i Connections Tap on Settings On the bottom Tap on Connections Network Select Beam from the options Adapters Uncheck the Box that says Receive all incoming Beams Tap on OK in the top right corner Close out of all windows with the X in the upper right corner 29 Chapter 3 Programming Your Pocket PC should now be configured to work F OMNILOCK with the OmniLink application When you start the 3 x program you should see something very similar to the image on the right cd c ad a e a FOS To start the program simply tap on Start gt mv Programs gt Omnilock Link Sometimes Omnilock Link will be right under the start Menu You should see any and all locks that are pending ine lee E 1 Lock Pending programming listed as well as a current count of Fa
95. tted HID credential can operate in the system from 26 bit to 35 bit Corporate 1000 14 Chapter 2 Overview Existing HID proximity cards Key Fobs or eProx tags using one or all of these bit formats may be enrolled into your Facility using the optional RF Ideas proximity card reader P N 11507 002 available from OSI Various types of HID compatible Prox Il cards Key Fobs and Eprox tags may be purchased separately from OSI Security Devices If you are using proximity cards in your facility the Card ID Parameters Card Data Facility Code Issue Number on the Global Facility Property Page are bypassed and will not have an effect on the Proximity Card ID s enrolled in the Facility If you have Magnetic Cards and Proximity Cards enrolled in the Facility simultaneously these Card ID parameters will only affect the Magnetic cards enrolled 15 Chapter 2 Overview 16 Chapter 3 Programming Chapter 3 Programming Overview There are six steps in setting up your facility for the first time 1 2 5 6 Install Microsoft ActiveSync and establish your partnership with your Pocket PC Install the Omnilock Facility Manager Software Install the OmniLink application for the Pocket PC Set up your facility by enrolling your users locks schedules and your Pocket PC Program your locks Update your facility after programming Before you begin setting up your facility you should ask yourself a few questions It ma
96. ty Devices mnilack Facility Manager exitii S Mu Network Places Files of type Lock Operating System Files los Cancel n Double click the LOS you wish to install The OFM should automatically begin uploading it into the Pocket PC Up load time into the mobile device ranges from 3 15 minutes depending on file size and the connection Simply click OK when installation is complete Click on the View Menu Select Facility Explorer Right click each lock you wish to upgrade and select Refresh Click Yes to the warning about refreshing the lock Press the lightening bolt to begin the Data Exchange Process g gt DS Security Devices ofd OMNILOCK Facility Manager Facility Edt view Reports Tools Help el amp le gels eg A elel ep 2 o Se 1580 Jayken Way er North Door lt gt DSI Security Devices Z5 st Floor pd Accounting a E li Department Refresh Manufacturing iom 2nd Floor Audit Report Hga 1595 Jayken Way Lock Report Properties Complete the Data Exchange with your computer and ensure that all the necessary locks are pending on your Pocket PC 13 It is now time to visit the locks IMPORTANT DO NOT log on or enter any codes or cards until you have completed steps 14 through 20 57 Chapter 7 Maintenance 58 14 15 16 17 18 19 20 21 22 23 24 At the lock start the OmniL
97. ty Period OSI shall at its option repair or replace free of charge any Product or part thereof found upon OSI s inspection to be defective OSI is not responsible for warranty service should the Product fail to be properly maintained or fail to function properly as a result of accident misuse abuse vandalism disassembly modification improper installation corrosion ordinary wear and tear or neglect or damage caused by natural disasters such as but not limited to fire flood earthquake and lightning Batteries and damage caused by the batteries are not covered by this warranty Consult with the battery manufacturer about battery and battery leakage warranties Postage insurance and or shipping costs incurred in presenting the Product for warranty service are your responsibility If claimed defect cannot be identified or reproduced in service you may be held responsible for costs incurred Products are sold on the basis of specifications applicable at the time of manufacture OSI shall have no obligation to modify or update the Product once sold THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED WARRANTIES AND UNLESS STATED HEREIN ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID THE DURATION OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT SHALL BE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY SET FORTH ABOVE EXCEPT
98. u do not use the Pocket PC on a regular basis as the Pocket PC will discharge completely while connected It is HIGHLY recommended that if you do not program the locks on a daily basis that you at least disconnect and reconnect your Pocket PC to ensure that the battery remains fully charged Failure to do SO Will result in the Pocket PC becoming discharged on its own The battery of the Mobile Device should be kept charged at all times otherwise data can be lost If the device becomes discharged to the point where its memory is lost it will lose its identity within the system If this happens you must download the ODL program again and refresh the device as described below Refreshing the Pocket PC If a Mobile Device has been lost damaged or has lost its data for example both the main and backup batteries have discharged the OFM will no longer recognize it You must therefore re establish the partnership with your database and the Mobile Device There are three steps involved 1 Re establish a new ActiveSync Partnership See Installing ActiveSync on Page 17 2 Re install the OmniLink Application to the Pocket PC See Installing the Omnilock Facility Manager and OmniLink on Page 18 3 Refresh the Mobile Device with your Database There are times when a Data Exchange is not going accordingly If you are experiencing problems retrieving information from your Pocket PC or downloading to it there may be a case where the database
99. ui busted ya Cade plate e rp me eya EM MM seater oe 7 IIR REI CERDO TD T TM 7 Access Levels and PIN Required sese 7 mites 8 B e el e oce en a IL IU NL IM MIT EM LEM SEE 8 Bisl ore tgp T 8 Enrolled ID Required most common cessen nennen 8 Facility Card Required Magnetic Cards ONLY 8 LOCKOUT qeu P UPS 9 STD OW RETENIR TIT 9 User Groups and Group ACCOSS tti i eic o i icone il dus 9 HomeGroupsandAssociateGroups 9 Group k le ee ie KN mM 10 Time Schedules and FONAYS e see basa dua b elik yaban ee 10 eu e MA e e eee 10 Master Access Level Schedule a al ar sbi ml l a ai alli 10 GroupAccesslevelSchedUule E 11 a e e NE RR NE MM YE e 12 re EY otras 12 Codes 12 Magnetic Card FEITES 5 0 odes tere o E orbes dbi i nte deoa Det Funded S o mad aen 13 Proximity Gard Features vaa EE EE EE vas Uu ppm ot iva O 14 2 Chapters Programming ici eoe akaid ad na coo or Uode oe uec be RUE Eoo 17 S c as 17 Inistallirig Active SYNC uc eric do debet het po Dante el d o M ede feb od ie eec 17 Installing the Omnilock Facility Manager and OmniLink 18 Seite T3396 liy cuesta stato biu 3 Ea 18 Seu Jb OFFOUDS esso ausu e E MA ee UE 19 Table of Contents wrsiiselS eg I II 20 PION USE C
100. up Day Shift Default User Type General Reference Lock Enrollment 11580 Jayken Wayllst FloordlanufacturngiNorth Door User Type General Enrollment Status Normal Privileges lt None gt ID Media Code Curent PIN 504 Associate Group Membership lt None gt Default Privileges lt None gt Contact 1 Okon Timothy UserID 0452 Home Group Administration Default User Type Manager Reference Day Shift Supervisor Lock Enrollment ID Media Code Curent PIN 504 Associate Group Membership lt None gt Contact 1 User Type Enrollment Status Privileges Programmer Code UserID 9876 Home Group Administration Default User Type Programmer Reference Lock Enrollment 11580 Jayken Wayllst Floori amp ccountingiNew Lock User Type Programmer Enrollment Status Pending Enrollment Privileges Entry Set Access Level Run Diagnostics 11580 Jayken Wayllst FloordlanufacturnngiNorth Door User Type Programmer Enrollment Status Normal Entry Set Access Level Run Diagnostics ID Media Code Curent PIN 504 Associate Group Membership lt None gt Default Privileges Entry Set Access Level Run Diagnostics Contact 1 Privileges OSI Security Devices Lock User Report Next PIN 504 Next PIN 504 Default Privileges Supervise Home Group Set Group Access Set Access Level PIN Required Next PIN 504 AutoCode Date Disabled Contact 2 AutoCode Date Disabled
101. ve Aside from the basic credential advantages all variations of the 2000 Series have the exact same feature sets in regards to operation management and flexibility Keypad Used for entering Code IDs or PINs Also can be used by Managers to manually set the access level at the lock without the Pocket Magnetic Card Reader This small opening is the entry for all Magnetic Cards enrolled in the system It can be set to read track 2 or Track 3 however this setting MUST be set prior to installation Infrared Transceiver This is portion that the lock uses to communicate with the Pocket PC You must align the Pocket PC 6 8 from this portion of the lock during programming Alignment is critical Key Bypass All of OSI s locks have a key bypass feature in case of lock failure This particular system uses a key cylinder to cover all wiring Once removed the end user can manually connect the wiring for the access point to gain entry Chapter 2 Overview The OP2000 is exactly the same as above except for the card reader portion There is no opening for the Magnetic Card but rather an indent for the proximity card Proximity Card Reader This small indentation is the center point of the Proximity Antenna assembly built into the lock It s main purpose is a insert point for Key Fobs but also acts as a general reference point as to where you should hold your proximity cards when using them Key Bypass In this Cylindrical Lock sy
102. w User Wand icon to open a New user page and type a name and select Mag Card If you have a card reader connected inline with your keyboard port swipe a card through it such as the Programmer card that you received with your lock or a bank card Otherwise you can type in the number encoded on the magnetic stripe if known With a bankcard the number embossed on it will generally work If there are more than 19 digits type only the first 19 If you use your Programmer card type 1234567890123456789 Select General for the user type and click Next Place this user in Home Group 2 and no associate groups Cryptographers and step through the remaining two pages to enroll the user Fourth Step Setting Up a Time Schedule Time schedules can be very complex but the process of setting one up can be illustrated simply more complex schedules result from more steps like the ones we will use in this example As usual bring up the Time Schedule page by clicking on the Time Schedule icon the one with the clock and schedule book on the tool bar Select the New Wand icon or right click on the blank area and select New Master The first page Master is for setting timing events that set the access level of the lock Click on Monday and select the New button on the right and type an event time of 8 00 You can use either 12 hour or 24 hour format i e 4 00 PM or 16 00 Use the arrow to the right of the Access Level window to show a list of levels
103. wires thoroughly for any pinches or breaks Drive Polarity Check that the Drive wires are plugged in correctly Red with Red and Black with Black Battery Level Replace Batteries with New Batteries Replace Batteries with New Batteries with New Batteries Magnetic Read Head Cleaning From time to time the card reading head should be cleaned The frequency of cleaning will depend on the cleanliness of the environment and the frequency of use After some experience you will learn how long the lock can go before the build up of a dirt film begins to interfere with accurate reading of the card data To clean the head use a special cleaning card These have a solvent impregnated surface that will remove most films Simply slide the card in and out a few times to clean the head with a fresh area of the cleaning surface facing the keypad Magnetic Head Cleaning Cards are available from OSI Security Devices order part number 11071 Running Diagnostics All 2000 Series locks have onboard diagnostics capabilities These diagnostic capabilities include L Drive Tests LI Keypad Tests Other features of the Diagnostics include L Los Update capability L Audit Log Collection 52 1 Atthe lock start the OmniLink program 2 Select Lock 3 Select Diagnostics 4 Enter the Programmer Card or Code The Diagnostics information will be loaded and displayed 5 Tap Drive Test to run the Motor or Relay You should hear the drive actua
104. xt until id you reach the next section that Eee applies to you Remember Master and Group Schedules are vastly different Please Review the Overview section of this manual for more information Cancel Master Schedules 1 To add a schedule to a specific day select the day you wish to add a schedule to and click the button that says New 2 Enterthe time you wish to the Access Level event to occur and then select the access level you wish the lock to be set at 22 Chapter 3 Programming Edit Monday Ek Ak Tuesday gt Wednesday Day of Week Monday Master Access Level Schedule Lopy gt Thursday Event Time 5 00 pm Friday Pas Saturday Access Level ib Required aste Sunday Restrictions Delete FERRE M EH Regured Mno Manager yemde omen 4 Gack Next gt Cancel 3 When you have finished press OK 4 You may continue to add up to 255 events to each day however it is more common that there are only 2 3 events per day 5 When you have added all the schedules to the days you wish press Next If you will not be adding Group Schedules at this time you may continue to press Next until you reach the next appropriate section of the New Schedules Dialog Group Schedules 1 To add a Group Schedule to Groups E restrict User access by their l groups you must first expand the Group that y
105. y be helpful for you to write the answers to these questions down so you can properly set up your facility 1 Will be using codes in my facility If so what code length do want those codes to be Be sure to pick the number high enough so that you don t run the risk of running out of codes i e a 4 digit code can only support up to 10 000 users with codes Will also be using cards in my facility And if so will want my Users to use a PIN in addition to those cards for extra security And if so what length should set the PIN to What kind of cards will be using Proximity or Magnetic Cards If Vm using Magnetic Cards will be using Issue Codes Expiration Dates or the Facility Code If SO you will need to get the all the card settings for your card access system Will want a schedule on the lock Installing ActiveSync ActiveSync must be installed prior to New Pannen installation of any OSI software When setting up your device you are free to select the options that would suit you however OSI requires that you choose a STANDARD partnership DO NOT CHOOSE GUEST OR HIT CANCEL OSI does not require that you select any of the boxes at the end of the partnership setup for synchronization Doing so without having Outlook setup will cause errors while synchronizing Set Up a Partnership This wizard helps you establish a partnership between pour mobile device and this computer au can set up eit
106. y have lost power completely or lost its memory You cannot have the OmniLink application running on the Pocket PC while downloading to it It will not refresh otherwise Try closing and reopening the OmniLink Program If that does not work try performing a soft reset with your Pocket PC in accordance with the User Manual for that Pocket PC This is usually a small button on the back side or bottom of the Pocket PC If still unsuccessful you may have to re download the information with the OmniLink program closed Perform a soft reset with your Pocket PC in accordance with the User Manual for that Pocket PC This is usually a small button on the back side or bottom of the Pocket PC Contact Technical support to get the latest version of software This is an error that usually occurs from older version of the OFM On versions prior to 1 25 compacting the database would cause some locks to lose their ID This is an ID that is set automatically and never seen by the administrator Best solution is to reset the lock and reprogram You do not use the Facility explorer on the Pocket PC to program Close the Facility Explorer Program the lock with the OSI screen You will be prompted to select a lock from this point on See Refreshing the Pocket PC instructions in this manual Chapter 8 Help programmed the lock but it Incorrect version of the Pocket PCs with Windows seems to do random things No
107. y that the Proximity Reader is detected when you select your format c For Codes simply type in the code you wish to use Press Next In the Group Membership screen select the User s Home Group from the drop down menu on the top of the display The associate User Group Memberships are optional and none have to be selected Click Next General Last Name Programmer First Name Code Middle Initial Recode Account Curent P N 58 M ext PIM AubtoCode Date Default Lock ID Type Privileges Restrictions Programmer I Entry MM Set Access Level I Run Diagnostics PIN Required Prox zb Bit Card 4 Back Cancel f 10 Click Finish EOM Chapter 3 Programming On the Lock Enrollment screen click on sii x the locks you want the User to have OS Security Devices access to and press the Enroll button a 1580 Jayken Way You can enroll the user into as many 1st Floor locks as you wish If this is your first E Manufacturing user or if you don t want to enroll them eB Nahe at this time you can simply click Next to skip this step Click Next The final Notes fields are optional and are for your reference only Back Next gt Cancel Removing Users Note To remove a user you must FIRST remove them from any locks in which they are enrolled prior to deleting them from the facility x To begin removi
108. ypassing the Omnilock altogether 59 Chapter 8 Help Power sent to motor is Check for pinched or damaged insufficient wires Check or Replace batteries Lock flashes Green Green Green The lock is the Unlocked You must change the lock to ID and remains unlocked It will not Access Level Required if you want it to relock relock during operation Lock flashes Red with some ID is not enrolled in the lock Verify that the User ID you are General User IDs but not all attempting to use is enrolled in the system Verify the User ID is enrolled into the lock You can double click the User ID and click Lock Enrollment to check this Necessary Groups are not Verify that all necessary Groups Enabled are enabled with either the Pocket PC or by using a Manager who has Group Access Privileges Lock flashes Red with my General Lock is in Lockout Lockout only allows Manager Users but not my Managers or IDs and Programmer IDs to gain Programmers access Change the Access Level to ID Required to allow General User IDs to gain entry Lock flashes Red with all other IDs Lock is in Shutdown You must use the Programmer except for Programmer IDs ID and the Pocket PC to take the Access Level out of Shutdown Lock flashes Green but sometimes Low power Lock may need the batteries it does not unlock Sometimes it replaced For some reason the does system is unable to recognize the batteries are low Faulty connecti

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