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1. iNformation Some Survey Answers Recently the American Honda Motorcycle Division Surveyed dealer personnel about their iN usage Almost 250 people responded to the survey and we d like to thank you for doing so We Teel the data and comments you sent us will helo us to make iN an even better resource for you We re still tabulating the results but there were a few things we wanted to share with you immediately The following is information to help clear up some misconceptions about IN revealed by the survey Service and Owner s Manuals on iN some survey respondents comments indicate that not all dealership service personnel know there are numerous Service and Owner s Manuals on IN In fact there are currently over 70 Service Manuals and almost 800 Owner s Manuals The manuals are located in the iN Service Menu under Service Publications HISP Service Manuals For more information about the manuals and other information on HISP read the articles in the Janu ary April and May 2010 issues of The Wrench Service Bulletin Notification There was some concern noted in the survey responses about the timeliness of Service Bulletin notifications Without exception dealers are noti November 2010 Honda Technician Newsletter tied of any Service Bulletin betore any Honda pub lic announcement or direct customer notification The announcement to the dealer is communicated via an IN Message sent by Motorcycle Service Communication
2. 2009 2010 MUV700 MUV Accessory Parts With the popularity of Honda MUV Genuine Accessories you might need to repair the wind screen winch or roof on a customer s vehicle To avoid having to replace entire assemblies the following service parts are available separately Ki Wind Deflector Low 0 R80 HL1 200R1 OBR 0 HLT 200R2 08RB0 HLT 200R3 Oooo OWK OOO OO GBL94 HL1 200R4 OBL94 HL1 200F1 OBL 94 HL 1 200 Contactor Winch Kt 08L94 HL 200R2 Hard Roof Part Number O8R85 HL1 100R1 Hardware Kit roof Order the accessory service parts through the reg ular parts ordering process Training Increase Efficiency amp Income Nothing helps technicians correctly and efficiently service and repair Honda powersports products or bill more flat rate hours in a day than having knowledge A professional technician should know how components work how to service them correctly how to troubleshoot problems and how to properly use diagnostic and other tools Having knowledgable efficient technicians creates a professional respected trusted and profitable service department This is what every Honda dealer should strive for but how can you create such a service department Training Honda offers that training with the HondaPro Technical Training Program The program has two main components online self study courses and hands on workshop training at Honda s training centers The training is based on the concept
3. ance Mt Laurel Alpharetta Troy Irving California New Jersey Georgia Ohio Texas Jan 10 E Dec 6 E Jan 17 E Dec 6 E Jan 24 E Jan 10 E Dec 13 E Feb 28 Dec 13 E Jan 31 E E Electrical Sessions all others are _ Feb 14 _ sessions HondaPro also has a two day Personal Watercraft course held in Orlando Florida classes on January 25 26 and March 8 9 and a five day ST1300PA Police Bike course held in Torrance California class on March 21 25 2010 American Honda Motor Co Inc All Rights Reserved Published by AHM Motorcycle Service Communications 1919 Torrance Blvd Torrance CA 90501 All suggestions become the property of American Honda Motor Co Inc Sending a suggestion gives American Honda permission to publish it without further consideration The information in this article is for authorized Honda PWC or MUV dealers only applicable only if a PWC or MUV article is included in the issue Editor Carl Pulley E mail The Wrench at EditorTheWrench ahm honda com MSN 13435 1010
4. e following Watch the CRF450R information in the 2009 Off Road Technical Update on IN Download the PGM FI How It Works and 2009 CRF450R HAC FI Setting Tool Help Guide trom the TechLine Technical Reference page on IN Take the Advanced Fuel Induction Service course at one of the Honda Training Centers see information on the back page of this issue e Read the manual and instructions included with the Setting Tool software Get familiar with how the setting tool works what each parameter controls and how to adjust It e Always save a base map E2P file with parame ters set to O before you start any adjustment This will make it easy to set them back to the factory setting if you need to start over e Stay within each parameter s safe adjustment area If the adjustment you re attempting turns red you should reconsider making the change Keep in mind that 1 or 2 percent degrees can make a lot of difference e Download the available five settings for the 2009 CRF450R 2010 amp 2011 settings will be available soon from the HRCA website given below Each of the settings can be fine tuned with the tool to suit your needs and saved on your computer http nrca honda com publications technical downloads Order the PGM FI Tuning Kit through the regular parts ordering process Model __ _ Year __ PartNumber __ CRF450R 2009 06380 N1C 670 CRF450R 2010 2011 06380 N1C 770 CRF250R 2010 06380 N1D 670 MUV
5. lastic hooks a on the lower edges and the tab b on the front tip of each side panel To remove the side panels tail light assembly first remove the two bolts and six screws as indicated in the Service Manual Then when removing the assembly work on one side at a time First pull the side panel rearward by about 6 mm this will allow the forward tab to clear the notch c The two hooks a can then be removed from their slots d by slightly pulling upward and then Straight back If you pull outwards on the panels the hooks will break To install first push the hooks into their slots Then making sure the front tabs are in line with their notches push the panel forward to locate the tabs into the notches Applying Honda Spray Polish to the hook and tab areas will helo them slide in and out more easily Remember to reconnect the taillight plug e before assembling Off Road 2009 2011 CRF450R 2010 2011 CRF250R PGM FI Tuning Kit The HRC PGM FI Tuning Kit Setting Tool tor the CRF250R and CRF450R allows adjustment of the fuel mixture and ignition timing to alter engine power characteristics to suit rider preference and track conditions Making correct adjustments can be a little tricky even if you know how fuel injection works Here are a few tips to make the task a little less intimi dating and to helo you complete the job e Understand how the CRF250R 450R PGM FI system and its components function by doing th
6. of Individual Skills Training IST which allows each participant to work through the material at their own speed and bypass topics they already know Z HONDA by passing a knowledge quiz This allows students to efficiently work through the curriculum by focusing on learning new skills Both the self study and hands on components are a part of the Service Recognition Program SRP which recognizes technicians for working through the HondaPro training with Bronze Silver and Red Level awards The awards include a certifi cate or plague and HondaPro branded hat shirt or jacket The November HondaPro SRP Edition of The Wrench recognizes those technicians who received training awards this year More important than the awards however is the knowledge and confidence technicians gain through training This helps them in their job and benetits the dealership where they work If you re a technician talk to your Service Man ager or Dealer Principal about training If you are a service Manager or Dealer Principal consider cre ating and putting into practice a plan to Increase your technicians knowledge through HondaPro training to further improve your dealership s ser vice department For more information about HondaPro training and to enroll in classes visit the Online University sec tion of IN Self study courses are available 24 hours 7 days a week See the list below for upcoming hands on Training Center courses Torr
7. s It is critical to check iN Mes sages frequently at the very least once a day to ensure you get these important announcements in a timely manner To see all Service Bulletins go to IN gt Service gt Service Bulletins Updated Flat Rate Manuals Survey responses show that some dealership per sonnel don t know that Flat Rate Manual data is updated shortly after a new model is released Released 2011 model data is already available Go to Service gt Service Publications gt Flat Rate Man ual to view the information Printing the Flat Rate Manual some survey respondents indicate they don t know Flat Rate Manual data can be printed Once you ve found the Labor Operation and Defect Code information from a search of the major and minor repair areas of the model just click on the red Print button at the upper right of the screen The printed page will show everything that you see on the screen page Slow Loading of Pages A complaint about IN pages loading slowly was voiced by some survey respondents The most common reason any internet page or other con tent loads slowly is due to inadequate connection speed and computer processing power The mini mum requirements for an IN connected computer in your dealership are listed in iN Support gt IN Quick Support gt IN Minimum Requirements and includes the following recommendations Memory RAM 2 GB Min Connection Speed 256 640 kpbs line speed depending upon number of comp
8. uters Processor 2 0 Ghz Hard Drive Space 100 GB Virtual Memory 2 500 MB Operating System Win dows XP Vista or 7 On Road 2004 2008 VT750C 2007 2009 VI 750C2 2010 VI 750C2B Engine Knock Cause If the dipstick on a VT750C VI750C2 or VT750C2B is removed or installed while the engine is running or was not fully installed and was left sitting on the case threads it s likely the metal end of the dipstick will become lodged between the primary drive and driven gears As a result primary gear teeth will be damaged and a knocking noise will develop The dipstick will also be damaged as shown below DAMAGED AREA DIPSTICK PRIMARY DRIVEN GEAR PRIMARY DRIVE GEAR Remind your technicians and your customers that the dipstick should only be removed installed with the engine off Also any damage caused by this issue IS not covered under warranty or Hondacare If the engine has a knock coming from the primary drive case look for telltale damaged teeth on the primary drive and driven gears even if the dipstick shows no damage dipsticks are often replaced Most likely the damage was caused by this issue Scooter 2011 PCX125 Body Cover Care When servicing the PCX125 engine the body side covers and tail light need to be removed as an assembly See page 3 16 of the Service Manual for detailed instructions When removing the assembly the correct proce dure must be used and care taken to not break the two p
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