Instructions for Touch-Display Exclusive 2.0
Contents
1. Activate the password menu to save the remote maintenance data 04 02 Menu platform password Password for remote access HAPERO standard cer Input old pass word Activate pass word ser BACK Input new pass word 04 03 Network adjustments HAPERO Standard Activation Previous Password New Password Passwort Activation 2015 03 05 RW Re set all passwords to the HAPERO standard Password hapero lower case letters Enter the previous password Have you forgotten your password Activate the HAPERO standard password Enter the new password Activate the password entry ATTENTION Remote maintenance is only possible with the correct password The re setting of the password after a failed attempt can only be carried out in person in front of boiler HAPERO Touch Display Exclusiv 2 0 Version1 0 13 E Remote maintenance in general Internet access direct 05 00 Information for your IT System administration HAPERO VNC Repeater Network router Network router a Zz ZZ Access VNC 1 Access via Internet direct VNC Access via VNC in network 2 Access via Internet HAPERO Repeater Access Smartphone 3 months free of charge after that a charge may apply 14 _ Version 1 0 HAPERO Touch Display Exclusiv 2 0 2015 03 05 RW 2015 03 05 RW For different services that are available with a Hapero control board the following ports can be use2. Children must be made aware of the potential danger and kept away at all times whilst boiler is in operating mode Do not place any non heat proof objects on or near the pellet boiler Do not attempt to dry items of clothing on the pellet boiler Do not place a clothes dryer or similar within the safety distance of the pellet boiler FIRE HAZARD Do not use highly flammable or explosive substances in the same or adjacent room whilst the pellet boiler is in operation mode Do not place objects on top of the boiler air vent Sufficient fresh air supply is essential at the assembly site please ensure adequate ventilation 02 04 Installation commissioning In all cases the installation must comply with current Building Regulations Local Authority Byelaws and other specifications or regulations as they affect the installation of the boiler DIN VDE 0100 Guidelines for buildings of power plants upto 1000V DIN VDE 0105 100 Operation of electrical sites It should be noted that the Building Regulations requirements may be met by adopting the relevant recommenda tions given in British Standards BS 8303 BS EN 15287 1 2007 as an alternative means to achieve an equivalent level of performance to that obtained following the guidance given in Approved Document J It is a legal requirement under England and Wales Building Regulations that the installation of the boiler is either carried out under Local Authority Building Control approval or is in
3. Subnet mask Gateway LASAL Port DNS Server 12 _ Version 1 0 The Dynamic Host Configuration Protocol DHCP is a communication record in computing technology It enables access to a network configuration IP address subnet mask gateway to the pellet boiler via a server An IP address is an address in a computer network which is based on an internet record protocol Each pellet boiler has it s own address within this network and can therefore be accessed online A subnet is the name for a part of the network within the internet records It combines many IP addresses within this subnet mask A Gateway address is a key location or address within a local network where members within this network can exchange data via the internet This Port address is for communication within the programming software To change this port address you need to have permission of HAPERO The Domain Name System DNS is one of the most important services in many IP based network systems The main function is the clarification of questions for the address resolution mechanism Google DNS 8 8 8 8 or DNS of your internet provider HAPERO Touch Display Exclusiv 2 0 2015 03 05 RW Adjustment network address 04 03 Network adjustments Before leaving the menu all adjusted network addresses must be activated and saved This can not happen during the operating phase otherwise the network connection would be disrupted
4. Only ntial to read the instructions carefully by correct installation and assembly can damage be avoided Your pellet boiler will look after you and the envi ronment with optimal function for many years to come We can not be held liable for any changes after printing and subsequent printing errors We reserve the rights for changes The most up to date version is available to download at http www hapero com service center downloads 02 02 General safety notice 2015 03 05 RW Before installation and use of the pellet boiler the instruction manual needs to be read com pletely and thoroughly The pellet boiler has to be assembled and installed by a fully licensed technician or tradesman The pellets boiler is not suitable to be operated by persons including children with a physical sensory or cognitive disability or inexperienced persons unless a responsible person is present or has given correct instructions Children have to be supervised at all times the boiler is not a toy and does have hot surfaces Please disconnect the boiler from the electric supply before carrying out any service work The emergency switch or the cut out switch has to be easily accessible Operating the boiler with damaged wiring is prohibited If the wiring is damaged it is imperative to contact a fully licensed tradesman immediately to arrange a repair To guarantee safety technical processes and functions please only disconnect your pellets boile
5. PELLETSHEIZUN Instructions for Touch Display Exclusive 2 0 Supplement to instruction manual Touch Display 1 0 A Notes Contents 01 6 Important notice Before commissioning your boiler please ensure that the safety rules are read page 2 5 All guidelines must be fully understood before operating your new boiler Instruction manual 01 General Symbols and warning notices 02 Safety rules Many thanks General safety guidelines Operation of the pellet boiler in the living room Installation Commissioning Power cut Maintenance of a pellet boiler CE Identification Rules Guidelines Warranty Guarantee Commissioning Maintenance Operating and using your Touch Display Compare Touch Display 1 0 to Touch Display Exclusive 2 0 Network address Adjustment of network address Remote maintenance Remote maintenance in general Remote maintenance direct port forwarding Remote maintenance direct HAPERO Repeater Email Email General Adjust exit server Adjust alarm receiver Cascade Activate cascade Cascade information Further instructions guidelines Assembly instructions HAPERO Assembly instructions 1 3 enclosed with your boiler Instruction manual HAPERO Instructions Touch Display 1 0 2 3 enclosed with your boiler Service manual HAPERO Servi
6. boiler At the client boiler enter the IP address of the master boiler Waiting time for The time when an additional boiler is started boiler start Waiting time for The time in which a boiler is being stopped boiler stop Cascade hydraulic Enter the correct Hapero hydraulic scheme schemes Hydraulic scheme http www hapero com service center downloads 22 Version 1 0 HAPERO Touch Display Exclusiv 2 0 2015 03 05 RW Adjustment Cascade A 07 03 Cascade system status Touch the button information in the main menu 07 01 Menu cascade information Energy demand MASTER CLIENT 1 CLIENT 2 Boiler status Current boiler power Current intervals Remaining operational period Boiler temperature Daily container Ash container 07 01 Info You can access information and data for all the boilers connected within a cascade system OFFLINE If the network connection is disrupted OFFLINE will be displayed ATTENTION The energy management must only be installed on the master boiler Network HUB MASTER CLIENT 1 CLIENT 2 MUDAU OOUE IT uy m a MUDA OO UOUE ty l zl l IP 192 168 1 1 IP 192 168 1 2 IP 192 168 1 3 2015 03 05 RW HAPERO Touch Display Exclusiv 2 0 Version1 0 23 PELLETSHEIZUNGEN HAPERO Pellet Living room stove 7kW HAPERO Pellet Living room boiler 15kW HAPERO Pell
7. ce manual 3 3 enclosed with your boiler 2 Version 1 0 _ HAPERO Touch Display Exclusiv 2 0 2015 03 05 RW 2015 03 05 RW HAPERO Touch Display Exclusiv 2 0 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page S NN ND DD DH HD NO NI A 22 23 Version 1 0 Safety and rules 01 01 Used symbols and warnings Symbol for additional information Symbol for necessary action Be aware of potential danger warnings at the beginning of action instructions Detail L Information You can find detailed Information on the specified pages Page XX Notice Please follow instructions Danger Danger to life or severe injury Danger Danger to life or severe injury due to electrocution Warning Mild injury can occur Warning Slight property damage possible ae Notice valid only for 15kw models M Notice valid only for 25 35 kw models Model series 4 Version1 0 _ HAPERO Touch Display Exclusiv 2 0 __ 2015 03 05 RW Safety and rules 02 01 Many thanks indeed that you have decided to purchase a Hapero product Before assembly and installation of your product it is leprae esse
8. d PORT SERVICE 1954 1983 Remote maintenance of a control board using a programming tool or Software based on Lasal32 dll 5900 Remote maintenance of a control board via VNC Adjustment on a router modem To be able to access a control board a permanent broadband connection is necessary Furthermore the router or modem must also be able to support Portforwarding If you have not been allocated a permanent IP address from your internet provider a dynDNS client should be provided This enables you to access your control board despite a dynamic IP address with a fixed domain name from an external source The router informs the DNS servers of dyndns and provides the relevant IP address when changes occur The basic service is with this provider www dyndns org The control board data can be accessed via a so called sub domain e g http meine heizung dyndns org The router transmitts the required server and ports to a local IP address of the control board Here you log on into the router system details you will find in the router manual There you can open a menu point for Portforwarding Port Triggering or Virtual Server Note the description can vary from router to router Please get in touch with your internet provider for any questions you may have as some of the ports can have sections or parts of their service locked and need to be adjusted unlocked for your specific requirements NOTE HAPERO can not accept any responsibili
9. et Living room boiler 15kW Art No 1010 00 Art No 2030 02 Concrete cladding Art No 2030 01 ft Sis C2 HAPERO Pellet boiler 15kW HAPERO Pellet boiler 15kW XL HAPERO outdoor biobox 15kW Art No 2020 01 Art No 2020 02 Art No 2035 00 ERO E r P HAPERO Pellet boiler 25kW amp 35kW HAPERO Cascade 70kW HAPERO Cascade 105kW Art No 2040 01 amp 2045 01 Art No 2049 01 Art No 2050 01 Article number 87xx HAPERO Energietechnik GmbH Gewerbepark Ost 3 5141 Moosdorf AUSTRIA Tel Ph 43 7748 68585 0 Fax 43 7748 68585 50 E Mail office hapero com Web www hapero com We reserve our rights for printing errors and alterations For our end customers to be able to benefit from our development updates and improvements we reserve the rights to alter and change data without prior notice Any printing errors or changes do not entitle the customer to any guarantees or warranties
10. h Display Exclusiv 2 0 __ 2015 03 05 RW 2015 03 05 RW HAPERO Touch Display Exclusiv 2 0 _ Version 1 0 A Instruction guidelines Instruction guidelines 03 2a Menu option adjustments 03 2b Menu option adjustments General General Maintenance F i WELL Me cnaie e Perl ornon clave rN Start lgnite Performance data 3 3a Menu platform adjustments Boiler target temp C Boiler max temperature C Max performance 6 03 3b Menu platform adjustments Performance data oiler target temperature oiler maximum temperature oiler maximum performance power 5 Min performance a v oiler minimum performance power 03 4 Same place function All functions and relevant information are very easy to find Just a visually enhanced programme 10 Versonio HAPERO Touch Display Exclusiv 2 0 2015 03 05 RW 2015 03 05 RW HAPERO Touch Display Exclusiv 2 0 W Version1 0 1 Z Adjustment network address 04 01 Menu network adjustment Touch the button service menu in the main menu All network adjustments can be found in the communication menu You can enter your IP address in the network menu DHCP activate IP address Subnet mask Gateway Port 04 03 Network adjustments DHCP IP Address
11. otline fast and efficient after sales service free of charge original HAPERO USB stick lifelong free of charge software up date A new control system software can update features and functions with a USB stick Data safety of adjusted boiler parameter Fast transmission of all data Fast and cost efficient optimising of your pellets boiler Fast and cost efficient error analysis ae 4 65 A Ww N m z m Software up date h The control system software can be up dated with Plug amp Easy windows PC software www plugandeasy com a Can convert the control system data data logger into an Excel file PLUGS Plug amp Easy Ba Always downloads the latest control system software and supports any software update SOFTWARE 2015 03 05 RW HAPERO Touch Display Exclusiv 2 0 _ Version1 0 E Instruction guidelines Instruction guidelines 03 01 Instruction Touch Display Operating and using the Touch Display 2 0 is generally the same as with the Touch Display 1 0 Extension This document contains all extended functions as described in Touch Display 1 0 Example You will find all functions from Touch Display 1 0 in the same menu as Touch Display 2 0 03 0a Main menu Touch Display 1 0 03 0b Main menu Touch Display Exklusiv 2 0 03 1a Menu option boiler management 03 1b Menu option boiler management 8 Version1 0 HAPERO Touc
12. p aderessgoranoe couiyouasdess onolcon Password Alarm reference p a Port Alarm attachment SSL Alarm Main Email recipient Encoding recipient Alarm CC CC Email recipient Tondi ATTENTION Between the email addresses you have to enter a semi colon ogging active An space is not permitted Alarm Text in reference line of the mail Reference Alarm recipient Alarm CC Alarm Reference 20 _ Version 1 0 _ HAPERO Touch Display Exclusiv 2 0 2015 03 05 RW 2015 03 05 RW HAPERO Touch Display Exclusiv 2 0 W Version1 0 21 A Adjustment Cascade 07 00 Menu network adjustment Touch the button service menu in the main menu All network adjustments can be found in the communication menu In the cascade menu you can adjust the cascade parameters 07 01 Menu Cascade parameters Cascade function Number of clients Address Slave 1 Address Slave 2 Cascade hydraulic scheme 07 02 Parameter cascade adjustments MASTER IP Address Enter for each boiler an IP address DHCP Usage is not permitted Cascade At the master boiler please enter Master function At the Client 1 or Client 2 enter relevant boiler Number of Clients Number of client boilers max 2 units 3 boiler Master Client 1 and Client 2 Address of Clients At the master boiler enter the IP address of the client
13. r in standby mode from the electrical supply Please be aware that even if the pellet boiler is switched off the mains electrical voltage pumps motors mixers is active The pellet boiler in switched off mode carries out periodic cleaning and maintenance processes so even during the summer months should the boiler not be continuously disconnected from the power supply Please switch off the pellets boiler 45 minutes prior to store room filling The store room filling must only be carried out when the boiler is in standby mode Replacement of damaged or defect parts should only be original HAPERO spare parts Removing bypassing or overriding any safety and monitoring features is strictly prohibited Only operate the boiler if it is in perfect technical condition Promptly rectify all errors and damages to ensure full safety measures are in place Electrical discharge can cause damage to electronic components Prior to any service work being carried out we advise that you touch earthed objects for effective static discharge HAPERO Touch Display Exclusiv 2 0 _ Version1 0 3 A Safety and rules 02 03 Operating a pellets boiler in the living room e Burning fuel releases thermal energy which leads to a hot surface doors door handles viewing glass flue tube AN and front surface of the heating device Refrain from touching those parts without the necessary safety equipment e g heat protective gloves
14. stalled by a Competent Person Please note that in Scotland the installation work is subject to the Building Warrant scheme and must be granted a warrant upon completion to the satisfaction of the Local Authority verifier 02 05 Electric power cut Electric power cut during heating mode All operational functions will be restored after a short power cut Should the duration of the power cut last longer the pellet boiler will return to the start up phase cleaning material supply preparation ignition and heating as long as a temperature demand is requested Electric power cut during the starting phase After a power cut during the start up phase the starting process will be repeated 02 06 Maintenance of the pellet boiler We recommend a maintenance contract between a Hapero certified specialist dealer and the end customer The warranty of the pellet boiler becomes invalid if periodic maintenance is not carried out The correct maintenance increases the stability and the durability of your pellet boiler It minimises the waste of valuable resources and protects our environment as well as your wallet During an automatic cleaning process of the pellet boiler squeaking or scratching noises may develop These are mechanical sounds and do not indicate any faults or defects 6 Version 1 0 _ HAPERO Touch Display Exclusiv 2 0 ___ 2015 03 05 RW Safety and rules E 02 08 CE Identifica
15. ter Email adjustments 06 02 Menu Email editor 06 03 Menu Email adjustments amp Test sending of an Email Adjustment of an output server Address book Warning sending adjustment Recipient Reference and so on 18 Version 1 0 HAPERO Touch Display Exclusiv 2 0 Adjustment Email Adjustment Email 06 04 Output server adjustment Organise your Email server data from your provider or create a webmail account like Google gmail com Example All mentioned data are only examples All data marked with identified examples can be used by Google Mail Please open the menu Postausgang Server Mail server pritpgmalioom o E mail address Username Encoding active MailServer smtp gmail com E Mail Address my address orange co uk User name my gmailaddress gmail com Password mypassword Port 587 SSL NO Encoding YES Logging active No WARNING When using Google Mails please activate the limit access of less secure apps https www google com settings security lesssecureapps 2015 03 05 RW 2015 03 05 RW HAPERO Touch Display Exclusiv 2 0 Version1 0 19 A Adjustment Email Adjustments Email Notes A 06 06 Record of adjustments 06 05 Alarm recipient configuration A Mail Server Open the menu E Mail address Alarm Konfiguration Alarm recipient Alarm CC
16. ties maintenance works or costs incurred please refer to your router provider or IT administration for questions or queries you may have Thank you Install your VNC Client on your PC http www realvnc com IP Address Enter here the adjusted IP address dyndns names and press OK VNC Viewer Connection Detail AN Server IRALA N s Cc Encryption About Options Passwort Tragen Sie hier das von Ihnen eingestelle Passwort siehe Seite 13 ein und dr cken Sie OK a E A Usemame C Password eeececee Cancel Mocha VNC Lite VNC Viewer IPhone Android HAPERO Touch Display Exclusiv 2 0 Version1 0 15 E Internet access HAPERO Repeater 16 05 01 Do it yourself 1 2 3 4 5 6 VNC Server Proxy Repeater Access Access Smartphone Version 1 0 Please check if you have internet connection network cable from your PC laptop Connect this network cable with the Touch Display Exclusive 2 0 Enter the right network address or activate the DHCP On your PC you can now install ULTRA VNC Viewer http www uvnc eu Start the programme Ultra VNC Viewer Enter the following data UltraVNC Viewer Win32 1 1 9 5 host display or host port Quick Options ALTO Auto select best settings ULTRA gt 2Mbit s Experimental LAN gt 1Mbit s Max Colors Canel MEDIUM 128 256Kbit s 256 Colors MODEM 19 128Khbit s 64 Colors O sto
17. tion It can be confirmed that the named and described products adhere to all the necessary safety guidelines C 4 especially the guidelines required within the European Union concerning electromagnetic tolerance 89 336 EWG and the guidelines for modification of the CE Description 93 68 EWG as well as the rules concerning electromagnetic tolerance of devices dated 18 09 1998 This declaration certifies the agreement of the named guidelines but does not contain assurance of any quality features The safety guidelines of the provided product documentation are to be followed The attachments are part of this declaration 02 09 Rules Guidelines The product as well as the control accessories correlate to the following regulations EG guidelines 2004 108 EG electromagnetic tolerance EMV guidelines 2006 95 EG low voltage guidelines 2006 42 EG machinery and equipment guidelines EN rules EN 14785 02 10 Warranty guarantee commissioning maintenance Entitlement to warranty specifies the following e Commissioning carried out through a HAPERO certified after sales service e Completion and sending of commissioning confirmation e Annual maintenance according to HAPERO specifications Please fill in the enclosed confirmation of commissioning and send it to Hapero Zhaus HAPERO Energietechnik GmbH or fill in the data file confirmation of commissioning pdf and send it to ibn hapero com Your benefits free of charge h
18. w lt 19kkbit s 8 Colors MANUAL Use options button Options View Only _ Auto Scaling _ Confirm Exit Use DSMPlugin No Plugin detected n Config Proxy Repeater 91 118 131 13 5901 1 1920 x 1080 1920 135 32 bit 60 Hz k C_ Save connection settings as default Delete saved settings Enter in the domain VNC Server ID xxxxxxx ATTENTION xxxxxxx represents the serial number of your Touch Display In the Service menu you will find the button System info and in the menu System info on the 2nd page the serial number of your Touch Display d Fower board Serial number SW verslon HiW version Extension controller SVW version HW version Seral number Touch display Activate the Proxy Reapeater and enter 91 118 131 13 5901 After Connect you must enter your password in the VNC Authentication and the connection to your Touch Display is complete VNC Authentication Password oe abto VNC Ultra VNC IPhone Android HAPERO Touch Display Exclusiv 2 0 2015 03 05 RW Internet access HAPERO Repeater 05 02 Remote maintenance per Ultra VNC Lasal OS rie aE L TE 2015 03 05 RW HAPERO Touch Display Exclusiv 2 0 Version 1 0 2 17 Z 06 01 Menu network adjustment Touch the button service menu in the main menu All network adjustments can be found in the communication menu In the mail menu you can en
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