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1. 99 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 39 The Security Device Filter Add Edit Screen Device Managed Use this field to define whether the device should have its access privileges filtered or not gt Click Yes to filter the device s access privileges gt Click No not to filter the device s access privileges When a device is not being managed the Manage All Day field and related fields do not display Manage All Day Use this field to specify whether the device should be managed on all days of the week at all times or whether the device should be managed only at certain times gt Select YES to managed the device at all times gt Select NO to managed the device only at certain times Additional fields display allowing you to specify the times at which the device should be managed Figure 43 Additional Service Filtering Options Managed Manage Time Start From 0 00 To 23 59 Use the Managed Weekdays fields to specify the days on which the device should be managed A red background indicates that the device will be managed access will be blocked and a green background indicates that the device will not be managed access will not be blocked Click a day to toggle the rule on or off for the relevant day Use the Manage Time Start fields to specify the period during which the device should be managed Enter
2. Twoway Status Usually a port triggering rule works for two IP addresses when a rule is enabled other IPs will also be allowed to use the rule as a trigger Status Use this field to turn the rule On or Off Add Click this to define a new port triggering rule Port triggering must first be set to Enabled See Adding or Editing a Port Triggering Rule on page 60 for information on the screen that displays Edit Select a port triggering rule s radio button and click this to make changes to the rule Port triggering must first be set to Enabled See Adding or Editing a Port Triggering Rule on page 60 for information on the screen that displays 59 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 19 The Basic Port Triggering Screen continued Delete Select a port forwarding rule s radio button and click this to remove the rule The deleted rule s information cannot be retrieved Help Click this to see information about the fields in this screen 4 5 1 Adding or Editing a Port Triggering Rule gt To add a new port triggering rule click Add in the Basic gt Port Triggering screen gt To edit an existing port triggering rule select the rule s radio button in the Basic gt Port Triggering screen and click the Edit button NOTE Ensure that Enabled is selected in the Basic gt Port Triggering screen in order to
3. 24 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 6 GUI Overview PRIMARY NAVIGATION BAR Basic Settings SECONDARY NAVIGATION BAR This menu show the basic settings of the device _ LAN Setup ateway Function PortFowarding PortTriggering DMZ DDNS Capability Residential Gateway Function EN isabiod Table 4 GUI Overview Primary Use this section to move from one part of the GUI to another Navigation Bar select the language and your login account Secondary Use this section to move from one related screen to another Navigation Bar Main Window Use this section to read information about your CGN3 s configuration and make configuration changes 1 7 Resetting the CGN3 When you reset the CGN3 to its factory defaults all user configured settings are lost and the CGN3 is returned to its initial configuration state There are two ways to reset the CGN3 gt Press the RESET button on the CGN3 and hold it in for ten seconds or longer 25 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide gt Click Admin gt Device Reset In the screen that displays click the Factory Reset button After the operation The CGN3 turns off and on again using its factory default settings NOTE Depending on your CGN3 s previous configuration you may need to re configure your computer s IP se
4. 4 1 8 DNS Domain Name Server DNS runs special purpose networking software features a public IP address and contains a database of network names and addresses for other Internet hosts DNS translates Internet domain and host names to IP addresses DNS automatically converts the names we type in the Web browser address bar to the IP addresses of Web servers hosting those sites 50 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 4 1 9 DDNS Dynamic Domain Name Server DDNS is a service that maps Internet domain names to IP addresses Unlike DNS that only works with static IP addresses DDNS is designed to also support dynamic IP addresses such as those assigned by a DHCP server That makes DDNS a good fit for home networks which often receive dynamic public IP addresses from their Internet provider that occasionally change 4 2 The LAN Setup Screen Use this screen to gt View information about the CGN3 s connection to the WAN gt Configure the CGN3 s LAN IP address subnet mask and domain suffix gt Configure the CGN3 s internal DHCP server gt Define how the CGN3 assigns IP addresses on the LAN gt See information about the network devices connected to the CGN3 on the LAN Click Basic gt LAN Setup The following screen displays 51 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 17 The Basic LAN Setup S
5. 43 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 12 The Status DOCSIS WAN Screen continued Signal Strength This displays the power of the signal of each upstream dBmV data channel to which the CGN3 is connected in dBmV decibels above below 1 millivolt Signal Noise Ratio This displays the Signal to Noise Ratio SNR of each dB upstream data channel to which the CGN3 is connected in dB decibels Channel ID This displays the ID number of each channel on which the upstream signal is transmitted 3 5 The DOCSIS Event Screen Use this screen to discover information about gt The nature of the upstream and downstream connection between the CGN3 and the device to which it is connected through the CABLE interface gt IP details of the CGN3 s WAN connection Click Status gt DOCSIS Event The following screen displays Figure 15 The Status DOCSIS Event Screen Docsis Logs The docsis event logs is shown here No Time type Priority Event 1 08 01 13 15 25 39 90000000 warning MIMO Event MIMO Stored MIMO 1 post cfg file MIMO 1 CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 0e 39 d1 bc 54 CM QOS 1 1 CM VER 3 0 2 08 01 13 15 48 40 84000500 critical SYNC Timing Synchronization failure Loss of Sync CM MAC 78 8d 7 1b a1 ed CMTS MAC 00 0e 39 d1 bc 54 CM Q0S 1 1 CM VER 3 0 3 08 01 13 15 48 44 84020200 warning Lost MDD Timeout CM MAC 78 8d f7 1b a1
6. gt Select YES to apply the rule at all times gt Select NO to apply the rule only at certain times Additional fields display allowing you to specify the times at which the rule should be applied Figure 39 Additional Service Filtering Options Managed Weekdays Sun Mon Tue Wed Thu Fri Sat Manage Time Start From 0 00 To 23 59 Use the Managed Weekdays fields to specify the days on which the rule should be applied A red background indicates that the rule will be applied traffic will be blocked and a green background indicates that the rule will not be applied traffic will not be blocked Click a day to toggle the rule on or off for the relevant day Use the Manage Time Start fields to specify the period during which the rule should be applied Enter the start time in the From fields using twenty four hour notation and enter the end time in the To fields Apply Click this to save your changes to the fields in this screen Close Click this to return to the Service Filter screen without saving your changes to the rule 95 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 7 3 2 Adding or Editing a Trust PC List gt To add a new trust PC to the list click Add Trust Device in the Security gt Service Filter screen gt To edit an existing trust PC in the list locate the device in the Security gt Service Filter screen and click it
7. s hardware its software and its connection to the Internet NOTE Most of the information that displays in this screen is for troubleshooting purposes only However you may need to use the MAC Address information when setting up your network Click Status gt System Information The following screen displays Figure 12 The Status System Information Screen System information This menu displays general information of the device HW Version 0D SW Version 41 41 Serial Number 251134040806 RF MAC 68 b6 fc fe 35 d5 WAN IP none System Time Thu Jan 1 01 56 43 1970 The following table describes the labels in this screen Table 11 The Status System Information Screen HW Version This displays the version number of the CGN3 s physical hardware SW Version This displays the version number of the software that controls the CGN3 Serial Number This displays a number that uniquely identifies the device RF MAC This displays the Media Access Control MAC address of the CGN3 s RF module This is the module that connects to the Internet through the Cable connection 40 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 11 The Status System Information Screen continued WAN IP This field displays the CGN3 s IP address on the WAN Wide Area Network interface System Time This displays the current date and time 3 3 Th
8. TKIP encryption standard which has been shown to have certain possible weaknesses whereas WPA2 uses the stronger Advanced Encryption Standard AES in the Counter mode with Cipher block chaining Message authentication code Protocol CCMP which has received the US government s seal of approval for communications up to the Top Secret security level Since WPA2 PSK uses the same pre shared key mechanism as WPA PSK the same caveat against using insecure or simple passwords applies 5 1 5 1 WPS WiFi Protected Setup WPS is a standardized method of allowing wireless devices to quickly and easily join wireless networks while maintaining a good level of security The CGN3 provides two methods of WPS authentication 68 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide gt Push Button Configuration PBC when the user presses the PBC button on the AP either a physical button or a virtual button in the GUI any user of a wireless client that supports WPS can press the corresponding PBC button on the client within two minutes to join the network gt Personal Identification Number PIN Configuration all WPS capable devices possess a PIN usually to be found printed on a sticker on the device s housing When you configure another device to use the same PIN the two devices authenticate with one another Once authenticated devices that have joined a network via WPS use the WPA2 securit
9. addresses can be assigned to computers and other networking devices automatically from another device on the network This device is known as a DHCP server and provides addresses to all the DHCP client devices In order to receive an IP address via DHCP a computer must first request one from the DHCP server this is a broadcast request meaning that it is sent out to the whole network rather than just one IP address The DHCP server hears the requests and responds by assigning an IP address to the computer that requested it If a computer is not configured to request an IP address via DHCP you must configure an IP address manually if you want to access other computers and devices on the network See IP Address Setup on page 22 for more information By default the CGN3 is a DHCP client on the WAN the CATV connection It broadcasts an IP address over the cable network and receives one from the service provider By default the CGN3 is a DHCP server on the LAN it provides IP addresses to computers on the LAN which request them 36 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 3 1 4 DHCP Lease DHCP lease refers to the length of time for which a DHCP server allows a DHCP client to use an IP address Usually a DHCP client will request a DHCP lease renewal before the lease time is up and can continue to use the IP address for an additional period However if the client does not
10. s 2 4GHz wireless network click Wireless gt Basic Settings then click the 2 4G tab See 2 4G Settings on page 70 for information on the screen that displays gt To configure the CGN3 s 5GHz wireless network click Wireless gt Basic Settings then click the 5G tab See 5G Settings on page 72 for information on the screen that displays 5 2 1 2 4G Settings Use this screen to configure the CGN3 s 2 4GHz wireless network Click Wireless gt Basic Settings then click the 2 4G tab The following screen displays Figure 26 The Wireless Basic Settings Screen 2 4G Basic Settings WPS amp Security Access Control 24G 5G Basic Settings Multiple SSID Settings Wireless Enabled OFF 2 4G Primary SSID Wireless Mode 802 11 b g n mixed Y Reta SSI GGN3 35D8 Wireless Channel Auto Enable on A WPS Enabled OFF Broadcast SSID on OFF WPS AP PIN WMM QOS Enabled Save Changes Cancel Help 70 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 24 The Wireless Basic Settings Screen 2 4G Basic Settings Wireless Enabled Use this field to turn the 2 4GHz wireless network on or off gt Select ON to enable the wireless network gt Select OFF to disable the wireless network Wireless Mode Select the type of 2 4GHz wireless network that you want to
11. CGN3 examines both the page s URL Internet address and its page content text Blocked Weekdays Use these fields to specify the times at which the keyword should be blocked A red background indicates that the rule will be applied access will be blocked and a green background indicates that the device will not be applied access will not be blocked Click a day to toggle the rule on or off for the relevant day 101 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 40 The Security Keyword Filter Screen continued Blocked Time Use these fields to specify the period during which the rule should be applied Enter the start time in the From fields using twenty four hour notation and enter the end time in the To fields Action Click Add to create a new keyword blocking rule a new row of fields display Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen Trust PC List App Name This displays the name of the trust device connected IP Address This displays the IP address of the trust network device connected Status This displays whether or not the keyword filter rule is enabled of the trust device con
12. Device Reset Screen Use this screen to reboot your CGN3 or to return it to its factory default settings Click Admin gt Device Reset The following screen displays Figure 35 The Admin Device Reset Screen Device Reset Reboot Device Restore Factory Default Settings Help You can reset all your settings to factory default values by Factory Reset 86 Version 1 1 08 2013 Copyright 2013 Hitron Technologies O Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 33 The Admin Device Reset Screen Reboot Device Click Reboot to restart your CGN3 Restore Factory Default Click Factory Reset to return your CGN3 to its factory Settings default settings When you do this all your user configured settings are lost and cannot be retrieved Help Click this to see information about the fields in this screen 87 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Security This chapter describes the screens that display when you click Security in the toolbar It contains the following sections gt Security Overview on page 88 gt The Firewall Screen on page 90 gt The Service Filter Screen on page 92 gt The Device Filter Screen on page 97 gt The Keyword Filter Screen on page 101 gt The Logs Screen on page 103 gt The VPN Pass Through Screen on page 104 7 1 Security Ove
13. MZ NO Apply Close The following table describes the labels in this screen Table 36 The Security Service Filter Add Edit Screen Application Name Enter a name for the application for which you want to create the rule NOTE This name is arbitrary and does not affect functionality in any way Protocol Use this field to specify whether the CGN3 should filter via gt Transmission Control Protocol TCP gt User Datagram Protocol UDP NOTE If in doubt leave this field at its default TCP Port Range Use these fields to specify the start and end port for which this filtering rule applies These are the ports to which traffic will be blocked Enter the start port number in the first field and the end port number in the second field To specify only a single port enter its number in both fields 94 Version 1 1 08 2013 Copyright 2013 Hitron Technologies 0 Q hitron Hitron CGN3 User s Guide Table 36 The Security Service Filter Add Edit Screen Rule Status Use this field to select whether the filtering rule should be active or not gt Select Enabled to activate the rule Matching traffic will be blocked gt Select Disabled to deactivate the rule Matching traffic will not be blocked Manage All Day Use this field to specify whether the filtering rule should apply on all days of the week at all times or whether the rule should be applied only at certain times
14. Name This displays the name of each network device connected IP Address This displays the IP address of each network device connected Rule Status Use this field to select whether the filtering rule should be active or not gt Select Enabled to activate the rule Matching traffic will be blocked gt Select Disabled to deactivate the rule Matching traffic will not be blocked Apply Click this to save your changes to the fields in this screen Close Click this to return to the Keyword Filter screen without saving your changes to the trust PC list 7 6 The Logs Screen Use this screen to view information about local firewall activity events Click Security gt Logs The following screen displays 103 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 46 The Security Logs Screen Firewall Service Filter Device Filter Keyword Filter Logs Firewall Logs All firewall events are displayed here No Event The following table describes the labels in this screen Table 42 The Security Logs Screen No This displays the arbitrary incremental index number assigned to the firewall event Event This displays a description of the firewall event 7 7 The VPN Pass Through Screen Use this screen to configure VPN Pass through Click Security gt VPN Pass through The following screen displays F
15. a specific location to which information is transmitted No two computers on a network can have the same IP address 3 1 2 1 IP Address Format IP addresses consist of four octets 8 bit numerical values and are usually represented in decimal notation for example 192 168 1 1 In decimal notation this means that each octet has a minimum value of 0 and a maximum value of 255 An IP address carries two basic pieces of information the network number the address of the network as a whole analogous to a street name and the host ID analogous to a house number which identifies the specific computer or other network device 3 1 2 2 IP Address Assignment IP addresses can come from three places gt The Internet Assigned Numbers Agency IANA gt Your Internet Service Provider gt You or your network devices IANA is responsible for IP address allocation on a global scale and your ISP assigns IP addresses to its customers You should never attempt to define your own IP addresses on a public network but you are free to do so on a private network In the case of the CGN3 gt The public network Wide Area Network or WAN is the link between the cable connector and your Internet Service Provider Your CGN3 s IP address on this network is assigned by your service provider 34 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide gt The private network in routing mode s
16. add or edit port triggering rules The following screen displays Figure 22 The Basic Port Triggering Add Edit Screen Port Triggering Add Edit Port Triggering rule Application Name Trigger Port Range Target Port Range Protocal Both Timeout ms Apply Close 60 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 20 The Basic Port Triggering Add Edit Screen Application Name Enter a name for the application for which you want to create the rule NOTE This name is arbitrary and does not affect functionality in any way Trigger Port Range Use these fields to specify the trigger ports When the CGN3 detects activity on any of these ports originating from a computer on the LAN it automatically opens the Target ports in expectation of incoming traffic Enter the start port number in the first field and the end port number in the second field To specify only a single port enter its number in both fields Target Port Range Use these fields to specify the target ports The CGN3 opens these ports in expectation of incoming traffic whenever it detects activity on any of the Trigger ports The incoming traffic is forwarded to these ports on the computer connected to the LAN Enter the start port number in the first field and the end port number in the second f
17. of the wireless network to which wireless clients connect Broadcast SSID This field displays Enabled when the 2 4 GHz wireless network s SSID is being broadcast and displays Disabled when it is not WMM This field displays Enabled when the 2 4 GHz wireless network and displays Disabled when it is not Security Mode This displays the type of security the CGN3 s 2 4 GHz wireless network is currently using Security Key This displays the password for the CGN3 s 2 4 GHz wireless network SSID Overview 5GHz SSID This displays the 5 GHz wireless network s Service Set Identifier This is the name of the wireless network to which wireless clients connect Broadcast SSID This field displays Enabled when the 5 GHz wireless network s SSID is being broadcast and displays Disabled when it is not WMM This field displays Enabled when the 5 GHz wireless network and displays Disabled when it is not Security Mode This displays the type of security the CGN3 s 5 GHz wireless network is currently using Security Key This displays the password for the CGN3 s 5 GHz wireless network 47 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Basic This chapter describes the screens that display when you click Basic in the toolbar It contains the following sections gt Basic Overview on page 48 gt The LAN Setup Screen on
18. renewal 37 IP address setup 22 IP address default 22 IP address format 34 IP address local 22 IP filtering 15 ISP 34 L LAN 48 66 LAN 1 4 17 LAN setup 51 LEDs 18 106 108 lights 18 local IP address 22 logging in 24 login accounts 24 login screen 22 logs access 15 M MAC address 37 MAC address filtering 78 MAC filtering 15 89 main window 25 Media Access Control address 37 MIMO 15 modem 14 27 66 81 modem status 41 modulation 39 Multiple In Multiple Out 15 111 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron N navigation 25 navigation bar 25 network devices attached 42 network diagnostics 49 81 network number 34 O overview GUI 24 P parental control 15 password 27 107 password and username 24 PBC configuration 68 PIN configuration 15 68 ping 15 49 81 83 port forwarding 15 50 54 port triggering 15 58 port Ethernet 22 ports 15 private IP address 35 push button configuration 15 Q QAM 39 QAM TCM 39 QoS 69 QPSK 39 Hitron CGN3 User s Guide R radio coverage 75 radio links 66 reboot 84 86 reset 17 25 restore and backup 15 RF connector 15 RJ45 connectors 17 routing mode 35 38 48 rule port forwarding 56 S SCDMA 39 scheduled website blocking 15 security wireless 15 service filter 92 service set 67 settings backup and restore 15 setup wizard 28 SSID 67 70 Status 20 status 42 status cable
19. request a renewal the DHCP server stops allowing the client to use the IP address This is done to prevent IP addresses from being used up by computers that no longer require them since the pool of available IP addresses is finite 3 1 5 MAC Addresses Every network device possesses a Media Access Control MAC address This is a unique alphanumeric code given to the device at the factory which in most cases cannot be changed although some devices are capable of MAC spoofing where they impersonate another device s MAC address MAC addresses are the most reliable way of identifying network devices since IP addresses tend to change over time whether manually altered or updated via DHCP Each MAC address displays as six groups of two hexadecimal digits separated by colons or occasionally dashes for example 00 AA FF 1A B5 74 NOTE Each group of two hexadecimal digits is known as an octet since it represents eight bits Bear in mind that a MAC address does not precisely represent a computer on your network or elsewhere it represents a network device which may be part of a computer or other device For example if a single computer has an Ethernet card to connect to your CGN3 via one of the LAN ports and also has a wireless card to connect to your CGN3 over the wireless interface the MAC addresses of the two cards will be different In the case of the CGN3 each internal module cable modem module Ethern
20. set the CGN3 to allow only certain devices to access the CGN3 and the network or to deny certain devices access You can turn filtering on or off and configure new and existing filtering rules Click Security gt Device Filter The following screen displays Figure 41 The Security Device Filter Screen Firewall Service Filter Device Filter Keyword Filter Logs Device Filter You can block allow the network access for specified devices here Connected Devices Host Name IP Address MAC Address Type Interface Status Action 192 168 0 2 8c a9 82 12 14 68 DHCP IP 12sd0 1 Manage Managed Devices Block Rules INEA Allow Listed Block Listed Host Name MAC Address Managed Weekdays Managed Time Action Save Changes Add Managed Device Help The following table describes the labels in this screen Table 38 The Security Device Filter Screen Connected Devices Host Name This displays the name of each network device connected on the LAN 97 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 38 The Security Device Filter Screen continued IP Address This displays the IP address of each network device connected on the LAN MAC Address This displays the Media Access Control MAC address of each network device connected on the LAN Type This displays whether the device s IP address was assigned by DHCP DHCP IP or self assigned Interf
21. the start time in the From fields using twenty four hour notation and enter the end time in the To fields Apply Click this to save your changes to the fields in this screen Close Click this to return to the Device Filter screen without saving your changes to the rule 100 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide 7 5 The Keyword Filter Screen Use this screen to block access from the LAN to websites whose URLs Web addresses and page content text contain certain keywords You can create multiple keyword blocking rules and set them to apply on certain days and at certain times Click Security gt Keyword Filter The following screen displays Figure 44 The Security Keyword Filter Screen Keyword Filter Save Changes Cancel Help Firewall Service Filter Device Filter Keyword Filter Logs You can configure which keyword should be blocked or allowed here Managed Keywords List Enabled Keyword Blocked Weekdays Blocked Time Action Trust PC List APP Name IP Address Status Manage Action The following table describes the labels in this screen Table 40 The Security Keyword Filter Screen Managed Keywords List Use this field to turn keyword filtering on or off gt Select Enabled to turn keyword filtering on gt Select Disabled to turn keyword filtering off Keyword Enter the keyword that you want to block The
22. 3 06 07 09 82000200 critical No Ranging Response received T3 time out CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 22 90 df 2c 38 CM QOS 1 1 CM VER 3 0 44 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 13 The Status DOCSIS Event Screen No This displays the arbitrary incremental index number assigned to the DOCSIS event Time This displays the time and date of the DOCSIS event Type This displays the type of the DOCSIS event NOTE The definitions of the type of DOCSIS event follow DOCSIS s specification accordingly Priority This displays the priority of the DOCSIS event NOTE The definitions of the priority of DOCSIS event follow DOCSIS s specification accordingly Event This displays a description of the DOCSIS event 3 6 The Wireless Screen Use this screen to view information about the CGN3 s wireless network Click Status gt Wireless The following screen displays 45 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 16 The Status Wireless Status Screen Wireless Status This menu displays the current wireless status Basic Overview Wireless Status ON Wireless Mode 802 11 b g n Mixed Wireless Channel Auto 5GHz Wireless Status Wireless Status 5GHz ON Wireless Mode 5GHz 802 11a n mixed Wirele
23. 31 The Admin Backup Screen Back Up Your Settings Click this to create a backup of all your CGN3 s settings Locally on your computer Restore Settings From a Use these fields to return your CGN3 s settings to those Local File specified in a backup that you created earlier Click Browse to select a backup then click Restore to return your CGN3 s settings to those specified in the backup 6 5 Time Setting Screen Use this screen to back up your CGN3 s settings to your computer to load settings from a backup you created earlier to reboot your CGN3 or to return it to its factory default settings Click Admin gt Time Setting Screen The following screen displays 84 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 34 The Admin Time Setting Screen Time Settings You can setup the SNTP Client The ToD will be closed when users enable SNTP client If enabled SNTP Client Users must assign an valid NTP serverlOtherwise The System will not be able to got the correct time Tod Function EEN Disabled Time Zone UTC 00 00 Greenwich Mean Time Dublin London Lisbon 52 Sntp Function Enabled Time Zone UTC 00 00 Greenwich Mean Time Dublin London Lisbon Assign SNTP Server pool ntp org Daylight Function Disabled Daylight Time 60 ENE Cancel Help The following table describes the labels in this screen Table 32 The Admin Ti
24. 8 Downstream and Upstream Transmissions The terms downstream and upstream refer to data traffic flows and indicate the direction in which the traffic is traveling Downstream refers to traffic from the service provider to the CGN3 and upstream refers to traffic from the CGN3 to the service provider 3 1 9 Cable Frequencies Just like radio transmissions data transmissions over the cable network must exist on different frequencies in order to avoid interference between signals The data traffic band is separate from the TV band and each data channel is separate from other data channels 38 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 3 1 10 Modulation Transmissions over the cable network are based on a strong high frequency periodic waveform known as the carrier wave This carrier wave is so called because it carries the data signal The data signal itself is defined by variations in the carrier wave The process of varying the carrier wave in order to carry data signal information is known as modulation The data signal is thus known as the modulating signal Cable transmissions use a variety of methods to perform modulation and the decoding of the received signal or demodulation The modulation methods defined in DOCSIS 3 are as follows gt QPSK Quadrature Phase Shift Keying gt QAM Quadrature Amplitude Modulat
25. CGN3 Residential D3 WiFi Gateway User s Guide Version 1 1 08 2013 lt hitron Q hitron Hitron CGN3 User s Guide About This User s Guide Intended Audience This manual is intended for people who want to configure the CGN3 s features via its Graphical User Interface GUI How to Use this User s Guide This manual contains information on each the CGN3 s GUI screens and describes how to use its various features gt Use the CGN3 Overview on page 14 to see an overview of the topics covered in this manual gt Use the Table of Contents page 6 List of Figures page 10 and List of Tables page 12 to quickly find information about a particular GUI screen or topic gt Use the Index page 110 to find information on a specific keyword gt Use the rest of this User s Guide to see in depth descriptions of the CGN3 s features Related Documentation gt Quick Installation Guide see this for information on getting your CGN3 up and running right away It includes information on system requirements package contents the installation procedure and basic troubleshooting tips 2 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide gt Online Help each screen in the CGN3 s Graphical User Interface GUI contains a Help button Click this button to see additional information about configuring the screen Document Conventions This User s Guide uses v
26. Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 1 4 IP Address Setup Before you log into the CGN3 s GUI your computer s IP address must be in the same subnet as the CGN3 This allows your computer to communicate with the CGN3 NOTE See IP Addresses and Subnets on page 34 for background information The CGN3 has a built in DHCP server that when active assigns IP addresses to computers on the LAN When the DHCP server is active you can get an IP address automatically The DHCP server is active by default If your computer is configured to get an IP address automatically or if you are not sure try to log in to the CGN3 see GU Overview on page 24 gt If the login screen displays your computer is already configured correctly gt Ifthe login screen does not display either the CGN3 s DHCP server is not active or your computer is not configured correctly Follow the procedure in Manual IP Address Setup on page 22 and set your computer to get an IP address automatically Try to log in again If you cannot log in follow the manual IP address setup procedure again and set a specific IP address as shown Try to log in again NOTE If you still cannot see the login screen your CGN3 s IP settings may have been changed from their defaults If you do not know the CGN3 s new address you should return it to its factory defaults See Resetting the CGN3 on page 25 Bear in mind that ALL user configured se
27. E E res 33 Sel Status OVETVISW AA 33 A A ea ee Taree 33 3 1 2 IP Addresses and Subnet cccccccccccnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 34 6 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Basic 3 1 2 1 IP Address Format sdcvccrecececcassnssesienisiserdenscceiebeoedoccecteteies 34 3 1 2 2 IP Address Assignment 2 ccccccceseceeeeeseeeseseeeeeeeeteeeeeeee 34 E A aeii eredi ge retraces 35 Sa DHCP serene e a e E a E E 36 A A 37 3 1 5 MAC Addresses sir ie 37 351 6 Routing Mode sesion orse area Deseo 38 3 1 7 Corfig rati n Files raid enana danie 38 3 1 8 Downstream and Upstream Transmissions cc seeeeeeees 38 3 1 9 Cable Frequencies susan ii 38 A cus ecsetite ssactdeseumepet teepteaie lama basen iss essen eas 39 3 1 11 TDMA FDMA and SCDMA coocccocccccccccccccnnonancnnnnnnnnnnnnnnnnnnnnnnnns 39 3 2 The System Information Screen cccecccccccecessesseessecececssssceeeseeeseenenss 40 3 3 The DOCSIS Provisioning Screen cccccceeeeeeeeeeeeeeeeeeeeeeeeeeees 41 3 4 The DOCSIS WAN Screen mssonaronioia oline 42 3 5 The DOCSIS Event Screen oococococcocccocononemenmncanananananaca nano 44 3 0 The Wireless Screen ssstontine lili 45 E AE E L A A 48 41 Basic OVerviSW sapiencia 48 TWAIN and LAN dai E 48 4 1 2 LAN IP Addresses and Subnets ccccccccccccccnccccccccinananannnnnnnnnns 49 4 1 3 DNS and Domain Suffix diaria 49 4 1 4 Debugging Ping and
28. Filter Screen coincida 101 7 5 1 Adding or Editing a Trust PC List ooooooonnnnnnnnninacananananannnnnnnnnos 102 6 Te Logs creed ie 103 7 7 The VPN Pass Through Screen oocconocccoccccnnnnnnnnnnnannnnnnnnncocococccnnos 104 Troubleshooting sirenita 106 e AA A vasa A EOE N 110 9 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Hitron CGN3 User s Guide lt Q hitron List of Figures Figure 1 Application Overview siii rtt rtnrrtennn ennnen eneen 14 Figure 2 Hardware Connections iii i 16 Figure 3 POWER ROADION sosesc o eeen a i ese ines 18 Figur 4 LEDS aterra e EE E he toa caren 19 Figure DE LOQIA terce ee re tm EE a a weer ee 24 Figure 6 GUI Overview ect id 25 Figure 7 The Setup Wizard Setting Password Screen oooonnocccccnncconononnnnnnnonannns 28 Figure 8 The Setup Wizard LAN Settings Screen eeens 29 Figure 9 The Setup Wizard Wireless Settings Screen sancer 30 Figure 10 The Setup Wizard Summary Screen nnnccocccccccnnncoocnnnnnnonanaannnnnnnnnannns 32 Figure 11 The Setup Wizard Summary Screen 00 0 eee eeeeeeeeeeeeeeeeeeeees 32 Figure 12 The Status System Information Screen seses 40 Figure 13 The Status DOCSIS Provisioning Status Screen ee 41 Figure 14 The Status DOCSIS WAN Screen oocccccccccnnncncnnnncncnnnananonnnnnnnnnnnnnos 42 Figure 15 The Status DOCSIS Event Screen cccseceeeeeececeeeceeeeeneneeeeeneene 44 Figure 16 The Status Wireless Status Screen svc
29. GRE Encapsulating Security Protocol ESP UDP 57 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 18 The Basic Port Forwarding Add Edit Screen Public Port Range Use these fields to specify the incoming port range These are the ports on which the CGN3 receives traffic from the originating host on the WAN Enter the start port number in the first field and the end port number in the second field To specify only a single port enter its number in both fields Private Port Range Use these fields to specify the ports to which the received traffic should be forwarded Enter the start port number in the first field The number of ports must match that specified in the Public Port Range so the CGN3 completes the second field automatically Local IP Address Use this field to enter the IP address of the computer on the LAN to which you want to forward the traffic Apply Click this to save your changes to the fields in this screen Close Click this to return to the Port Forwarding screen without saving your changes to the port forwarding rule 4 5 The Port Triggering Screen Use this screen to configure port triggering You can turn port triggering on or off and configure new and existing port triggering rules Click Basic gt Port Triggering The following screen displays Figure 21 The Basic Port Triggering Screen Port Trigg
30. P gt Transmission Control Protocol and User Datagram Protocol TCP UDP gt Generic Routing Encapsulation GRE gt Encapsulating Security Protocol ESP Local IP Address This displays the IP address of the computer on the LAN to which traffic conforming to the rule s conditions is forwarded 55 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 17 The Basic Port Forwarding Screen continued Remote IP Address This displays the IP address range on the WAN from which traffic is forwarded if configured Status Add Click this to define a new port forwarding rule Port forwarding must first be set to Enabled See Adding or Editing a Port Forwarding Rule on page 56 for information on the screen that displays Edit Select a port forwarding rule s radio button and click this to make changes to the rule Port forwarding must first be set to Enabled See Adding or Editing a Port Forwarding Rule on page 56 for information on the screen that displays Delete Select a port forwarding rule s radio button and click this to remove the rule The deleted rule s information cannot be retrieved Help Click this to see information about the fields in this screen 4 4 1 Adding or Editing a Port Forwarding Rule gt To add a new port forwarding rule click Add in the Basic gt Port Forwarding screen gt To edit an existin
31. Security Service Filter Screen Managed Services Filter Enabled Use this field to turn service filtering on or off gt Select Enabled to turn service filtering on gt Select Disabled to turn service filtering off App Name This displays the name you assigned to the filtering rule when you created it Protocol This field displays the protocol or protocols to which this filtering rule applies gt Transmission Control Protocol TCP gt User Datagram Protocol UDP Port Range This displays the start and end port for which this filtering rule applies Managed Weekdays This displays the days of the week on which this rule applies 92 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 35 The Security Service Filter Screen continued Managed Time This displays the start From and end To of the time period during which this rule applies on the specified Managed Weekdays Action Click Manage to make changes to a filtering rule see Adding or Editing a Service Filter Rule on page 93 Add Managed Service Click this to add a new service filtering rule see Adding or Editing a Service Filter Rule on page 93 Save Changes Click this to save your changes to the fields in this screen Help Click this to see information about the fields in this screen Trust PC List App Name This displays th
32. TE If your CGN3 is not using the default IP address enter an IP address and subnet mask that places your computer in the same subnet as the CGN3 6 Click OK The Internet Protocol TCP IP window closes In the Local Area Connection Properties window click OK Your computer now obtains an IP address from the CGN3 or uses the IP address that you specified and can communicate with the CGN3 1 5 Login to the CGN3 Take the following steps to login to the CGN3 s GUI NOTE You can login to the CGN3 s GUI via the wireless interface However it is strongly recommended that you configure the CGN3 via a wired connection on the LAN 1 Open a browser window 23 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 2 Enter the CGN3 s IP address default 10 0 0 1 in the URL bar The Login screen displays Figure 5 Login Username Password Language English X E Remember me on this computer 3 Enter the Username and Password The default login username is admin and the default password is password NOTE The Username and Password are case sensitive password is not the same as Password 4 Select the Language if required By default the CGN3 s interface displays in English 5 Click Login The System Information screen displays see The System Information Screen on page 40 1 6 GUI Overview This section describes the CGN3 s GUI
33. Technologies Q hitron Hitron CGN3 User s Guide Figure 2 Hardware Connections 16 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 2 Hardware Connections WPS Press this button to begin the WiFi Protected Setup WPS Push Button Configuration PBC procedure Press the PBC button on your wireless clients in the coverage area within two minutes to enable them to join the wireless network See WPS on page 68 for more information USB The CGN3 provides two USB 2 0 host ports on the rear allowing you to plug in USB flash disks for mounting and sharing through the LAN interfaces via the Samba protocol network neighborhood The CGN3 supports the following Windows file systems gt FAT16 gt FAT32 gt NTFS USB devices must not drain more than 500mA from the USB port USB devices requiring more than 500mA should be provided with their own power source s Reset Use this button to reboot or reset your CGN3 gt Press the button and hold it for less than five seconds to reboot the CGN3 The CGN3 restarts using your existing settings gt Press the button and hold it for more than five seconds to delete all user configured settings and restart the CGN3 using its factory default settings See Resetting the CGN3 on page 25 for more information on resetting the CGN3 NOTE Unless you previously backed up the CGN3 s configuration se
34. The Setup Wizard Summary Screen SUCCESS LAN configuration saved Wireless configuration saved Password saved NOTE If you changed the Private LAN IP Address Primary SSID Name or Wireless Secure Key make sure you keep a note of the new details Alternatively click Go Back to make further changes to the wizard s fields 32 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Status This chapter describes the screens that display when you click Status in the toolbar It contains the following sections gt Status Overview on page 33 gt The System Information Screen on page 40 gt The DOCSIS Provisioning Screen on page 41 gt The DOCSIS WAN Screen on page 42 gt The DOCSIS Event Screen on page 44 gt The Wireless Screen on page 45 3 1 Status Overview This section describes some of the concepts related to the Status screens 3 1 1 DOCSIS The Data Over Cable Service Interface Specification DOCSIS is a telecommunications standard that defines the provision of data services Internet access over a traditional cable TV CATV network Your CGN3 supports DOCSIS version 3 0 33 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 3 1 2 IP Addresses and Subnets Every computer on the Internet must have a unique Internet Protocol IP address The IP address works much like a street address in that it identifies
35. Traceroute c cceeeeeeeeeeeeeeeseeeeeees 49 4 1 5 Poft Forwarding strict 50 421 5 POR MOS MING ses ee 50 A A AAy P to a ty erent er 50 AA DNS illinois isis 50 AVO DDNS it in 51 4 2 The LAN Setup Screen cooooccccnnccnnoccncnnnnnonnnnnnnnonononnnnnnnnonannnnnnonananens 51 4 3 The Gateway Function Screen c cccccceeeeceeeeeeseeeeeeeessseeseseseeeees 54 4 4 The Port Forwarding Screen wccccsssscsccscccensnencteeesteescedsaseeesnanesseeetesennece 54 4 4 1 Adding or Editing a Port Forwarding Rule nasasa 56 4 5 The Port Triggering Screen macacos rre rnrnrnenciaaa 58 4 5 1 Adding or Editing a Port Triggering Rule eeeeeeee 60 4 6 The DMZ SON can 62 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 4 7 The DNS Screen sn 62 4 8 The DDNS Screen vec ssossastusenassouacucendcatadtrnccteseiebistnadaisdnutindanmenncauedreceaions 63 WIFE A e o A 66 5 1 Wireless DE iio 66 5 1 1 Wireless Networking Basics ooccccccccccccccccccnnncnnnonannncnnnnnoncnnnos 66 5 liz PMC MMO CUUNS it itcid 66 5 1 3 Wireless Standards a in ta 67 5 1 4 Service Sets and SSIDS concocononcccncoccnianananananannna cane cocetecenennns 67 5 1 5 Wireless SOC UNILY envies ie 68 A oo eae ne eer rer ere ete ome ee re eee emer ert eee pene ae 68 91O WMM A A 69 5 1 7 Guest NetWOrKS sta da 69 5 2 Basic Settings Screen sd 70 5 2 2 AG PP 70 9 2200 Settings vetas ota 72 5 3 WPS a
36. US LEDs Keep Blinking Your service provider may have disabled your Internet access check the Status gt DOCSIS WAN screen s Network Access field see The DOCSIS WAN Screen on page 42 Problem Cannot Connect My Wireless Device Ensure that your wireless client device is functioning properly and is configured correctly See the wireless client s documentation if unsure 2 Ensure that the wireless client is within the CGN3 s radio coverage area Bear in 108 mind that physical obstructions walls floors trees etc and electrical Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide interference other radio transmitters microwave ovens etc reduce your CGN3 s signal quality and coverage area 3 Ensure that the CGN3 and the wireless client are set to use the same wireless mode and SSID see Basic Settings Screen on page 70 and security settings see WPS amp Security Screen on page 75 4 Re enter any security credentials WEP keys WPA 2 PSK password or WPS PIN 5 If you are using WPS s PBC push button configuration feature ensure that you are pressing the button on the CGN3 and the button on the wireless client within 2 minutes of one another 109 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Index Numbers 802 11b g n 15 67 A access control 78 access logs 15 access point 14 27 66 81 accounts login 24 a
37. ace This displays the name of the interface on which the relevant device is connected Action Click Manage to make changes to the device s filtering status see Adding or Editing a Managed Device on page 99 for information on the screen that displays Managed Devices Block Rules Use these buttons to control the action to be taken for the devices listed gt Select Allow All to ignore the Managed Devices list and let all devices connect to the CGN3 gt Select Allow to permit only devices you added to the Managed Devices list to access the CGN3 and the network All other devices are denied access gt Select Deny to permit all devices except those you added to the Managed Devices list to access the CGN3 and the network The specified devices are denied access Host Name This displays the name of each network device in the list MAC Address This displays the Media Access Control MAC address of each network device in the list Managed Weekdays _ This displays the days of the week on which the device is managed Managed Time This displays the start From and end To of the time period during which the device is managed on the specified Managed Weekdays Action Click Manage to make changes to a filtering rule see Adding or Editing a Managed Device on page 99 Save Changes Click this to save your changes to the fields in this screen 98 Version 1 1 08 2013 Copyright 2013 H
38. are identified by their 802 11 designation There are a variety of WLAN standards but the CGN3 supports the following in order of adoption old to new and data transfer speeds low to high gt IEEE 802 11b gt IEEE 802 11g gt IEEE 802 11n 5 1 4 Service Sets and SSIDs Each wireless network including all the devices that comprise it is known as a Service Set NOTE Depending on its capabilities and configuration a single wireless access point may control multiple Service Sets this is often done to provide different service or security levels to different clients Each Service Set is identified by a Service Set IDentifier SSID This is the name of the network Wireless clients must know the SSID in order to be able to connect to the AP You can configure the CGN3 to broadcast the SSID in which case any client who scans the airwaves can discover the SSID or to hide the SSID in which case itis not broadcast and only users who already know the SSID can connect 67 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 5 1 5 Wireless Security Radio is inherently an insecure medium since it can be intercepted by anybody in the coverage area with a radio receiver Therefore a variety of techniques exist to control authentication identifying who should be allowed to join the network and encryption signal scrambling so that only authenticated users can decode the transmi
39. arious typographic conventions and styles to indicate content type gt Bulleted paragraphs are used to list items and to indicate options 1 Numbered paragraphs indicate procedural steps NOTE Notes provide additional information on a subject Warnings provide information about actions that could harm you or your device Product labels field labels field choices etc are in bold type For example Select UDP to use the User Datagram Protocol A mouse click in the Graphical User Interface GUI is denoted by a right angle bracket gt For example Click Settings gt Advanced Settings means that you should click Settings in the GUI then Advanced settings A key stroke is denoted by square brackets and uppercase text For example Press ENTER to continue 3 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Customer Support For technical assistance or other customer support issues please consult your Hitron representative Default Login Details The CGN3 s default IP address and login credentials are as follows For more information see Login to the CGN3 on page 23 Table 1 Default Credentials IP Address 192 168 0 1 Username cusadmin Password password 4 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Copyright 2013 Hitron Technologies All rig
40. asic Settings Screen 5G Basic Settings WPS amp Security Access Control 2 4G 5G f Basic Settings Multiple SSID Settings Wireless Enabled o OFF 5G Primary SSID Country Region North American Network Name SSID CGN3 35D8 5G Wireless Mode 802 11a n mixed y Enable on Wireless Channel ais Broadcast SSID ON OFF WPS Enabled WMM QOS Enabled WPS AP PIN OSEA Cancel Help The following table describes the labels in this screen Table 25 The Wireless Basic Settings Screen 5G Basic Settings Wireless Enabled Use this field to turn the 5GHz wireless network on or off gt Select ON to enable the wireless network gt Select OFF to disable the wireless network Country Region Use this field to select the part of the world in which the CGN3 is operating Wireless Mode Select the type of 5GHz wireless network that you want to use gt 802 11n 5g use IEEE 802 11n 5GHz NOTE At the time of writing IEEE 802 11n is the only 5GHz network type available NOTE Only wireless clients that support the network protocol you select can connect to the wireless network 73 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 25 The Wireless Basic Settings Screen 5G continued Wireless Channel Select the 5GHz wireless channel that you want to use or select Auto to have the CGN3 select the optim
41. blem consult your vendor Problem One of the LEDs does not Display as Expected Ensure that you understand the LED s normal behavior see LEDs on page 18 2 Ensure that the CGN3 s hardware is connected correctly see the Quick Installation Guide 3 Disconnect and re connect the power adaptor to the CGN3 4 If none of the above steps solve the problem consult your vendor Problem Forgot the CGN3 s IP Address The CGN3 s default LAN IP address is 192 168 0 1 2 You can locate the CGN3 s GUI by entering the LAN domain suffix into your browser s address bar on a computer connected to the LAN The default LAN domain suffix is displayed in the Basic gt LAN Setup screen s Domain Suffix field See The LAN Setup Screen on page 51 for more information 3 Depending on your operating system and your network you may be able to find the CGN3 s IP address by looking up your computer s default gateway To do this on most Windows machines click Start gt Run enter cmd and then enter ipconfig Get the IP address of the Default Gateway and enter it in your browser s address bar 4 If you still cannot access the CGN3 you need to reset the CGN3 See Resetting the CGN3 on page 25 All user configured data is lost and the CGN3 is returned to its default settings If you previously backed up a more recent version your CGN3 s settings you can now upload them to the CGN3 see Backup Screen on page 84 Prob
42. cation on a network for instance example com On the Internet domain names are mapped to the IP addresses to which they should refer by the Domain Name System This allows you to enter www example com into your browser and reach the correct place on the Internet even if the IP address of the website s server has changed Similarly the CGN3 allows you to define a Domain Suffix to the LAN When you enter the domain suffix into your browser you can reach the CGN3 no matter what IP address it has on the LAN 4 1 4 Debugging Ping and Traceroute The CGN3 provides a couple of tools to allow you to perform network diagnostics on the LAN gt Ping this tool allows you to enter an IP address and see if a computer or other network device responds with that address on the network The name comes from the pulse that submarine SONAR emits when scanning for underwater objects since the process is rather similar You can use this tool to see if an IP address is in use or to discover if a device whose IP address you know is working properly gt Traceroute this tool allows you to see the route taken by data packets to get from the CGN3 to the destination you specify You can use this tool to solve routing problems or identify firewalls that may be blocking your access to a computer or service 49 Version 1 1 08 2013 Copyright 2013 Hitron Technologies 0 Q hitron Hitron CGN3 User s Guide 4 1 5 Port Forwarding Port forwar
43. cified devices are denied access 5 4 1 Adding or Editing a Wireless Device Filter Rule To add or edit an wireless device filter locate the device in the Wireless gt Access Control screen and click its Manage button The following screen displays 79 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 30 The Wireless Access Control Add Edit Screen Manage Device Host Name Unknown MAC Address 00 00 00 00 00 00 Device Managed MaW NO Apply Close The following table describes the labels in this screen Table 28 The Wireless Access Control Add Edit Screen Host Name This field displays the name of the wireless device MAC Address This field displays the device s MAC Media Access Control address Device Managed Use this field to define whether the device should have its access privileges filtered or not gt Click Yes to filter the device s access privileges gt Click No not to filter the device s access privileges Apply Click this to save your changes to the fields in this screen Close Click this to return to the Wireless Access Control screen without saving your changes to the rule 80 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Admin This chapter describes the screens that display when you click Admin in the toolbar It contains the f
44. cnnnnos 83 10 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 33 The Admin Backup Screen ccccococccococcconononennnnnnnnnnanccnconanerronenerenenennns 84 Figure 34 The Admin Time Setting Screen ooonocococonnnnnnnnnncccccccocanrororercorennnos 85 Figure 35 The Admin Device Reset Screen coccion 86 Figure 36 The Security Firewall Screen 2 ccccccccssesseeeseccenececensenneeeseeeeenee 90 Figure 37 The Security Service Filter Screen 0c 1ccecsccecceneeesceceeeeeenennes 92 Figure 38 The Security Service Filter Add Edit Screen seeen 94 Figure 39 Additional Service Filtering Options i ciones 95 Figure 40 The Security Service Filter gt Trust PC List Add Edit Screen 96 Figure 41 The Security Device Filter Screen ooionconmmcmmicicrcesrase 97 Figure 42 The Security Device Filter Add Edit Screen ooconnccccnnnnocccnnccccncnnnnnos 99 Figure 43 Additional Service Filtering Options ooooocnnnnnncoccccnnnnnnnanannnnnnnnnnn 100 Figure 44 The Security Keyword Filter Screen oooonnncccccnncccccconanconcnnnnonnnnos 101 Figure 45 Keyword Filter gt Trust PC List Add Edit Screen scce 103 Figure 46 The Security Logs Screen rsnsinico cl ede ecetats 104 Figure 47 The Security VPN Pass through Screen oonccccccccccccocononcnnnnnnnononnos 104 11 Version 1 1 08 2013 Copyright e 2013 Hitron Technologie
45. connection 41 subnet 22 34 49 subnet IP 22 summary 31 support customer 4 T TCP IP 23 TDMA 39 traceroute 15 49 81 83 triggering port 15 58 112 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide U upstream transmission 38 US 20 user interface 14 27 33 66 81 88 username 107 username and password 24 W WAN 34 WAN connection 42 website blocking scheduled 15 WEP 15 68 Wifi MultiMedia 69 Wifi Protected Setup 15 68 window main 25 Windows XP 23 wired security 15 wireless access point 14 27 66 81 wireless clients 66 wireless connection 108 wireless networking standards 67 wireless security 15 68 wireless security settings 75 wireless settings 30 wireless settings basic 70 wireless status 44 45 WLAN 66 WMM 69 WPA2 69 WPA2 PSK 15 68 WPA PSK 15 68 WPS 15 68 70 WPS PBC 17 113 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide X XP Windows 23 114 Version 1 1 08 2013 Copyright 2013 Hitron Technologies
46. creen Private LAN Setting Private LAN IP Address 192 168 0 1 Subnet Mask 255 255 255 0 Domain Suffix hitronhub home LAN DHCP Status SENGE Disabled gelao AE Lease Time 1 week 2 DHCP Start IP 192 168 0 2 DHCP End IP 192 168 0 254 Connected Computers Host Name IP Address MAC Address Type Interface Status N10 Sophie X201 192 168 0 2 8c a9 82 12 14 68 DHCP IP 12sd0 1 Inactive The following table describes the labels in this screen Table 15 The Basic LAN Setup Screen Private LAN Setting Private LAN IP Use this field to define the IP address of the CGN3 on Address the LAN Subnet Mask Use this field to define the LAN subnet Use dotted decimal notation for example 255 255 255 0 Domain Suffix Use this field to define the domain that you can enter into a Web browser instead of an IP address to reach the CGN3 on the LAN NOTE It is suggested that you make a note of your device s Domain Suffix in case you ever need to access the CGN3 s GUI without knowledge of its IP address LAN DHCP Status Use this field to configure whether or not the CGN3 s DHCP server is active gt To turn the DHCP server on click Enabled gt To turn the DHCP server off click Disabled 52 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 15 The Basic LAN Setup Screen continued Lease Time This displays the time that elapse
47. cs Screen Diagnostics Destination IP or domain Result You can diagnose your network with ping and traceroute here The following table describes the labels in this screen Table 30 The Admin Diagnostics Screen Destination IP or Enter the IP address or URL that you want to test Domain Ping Select the type of test that you want to run on the A Destination that you specified Result This field displays a report of the test most recently performed Apply Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 83 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 6 4 Backup Screen Use this screen to back up your CGN3 s settings to your computer to load settings from a backup you created earlier to reboot your CGN3 or to return it to its factory default settings Click Admin gt Backup The following screen displays Figure 33 The Admin Backup Screen Backup Your Settings You can backup your settings to a local file and restore the settings from a local file here Backup your settings locally Backup Restore settings form a local file ees Restore The following table describes the labels in this screen Table
48. ddress IP 22 address IP local 22 admin management 82 AP 14 27 66 81 attached network devices 42 B backup 84 86 backup and restore 15 bar navigation 25 buttons 15 C cable connection 14 27 66 81 cable connection status 41 cable modem 14 27 66 81 Hitron CGN3 User s Guide CATV 15 33 34 clients wireless 66 configuration file 38 connection status cable 41 conventions document 3 customer support 4 D DDNS 51 debugging 49 81 83 default 84 86 default IP address 22 default username and password 24 defaults 84 86 De Militarized Zone 50 DHCP 15 22 36 DHCP lease 37 diagnostics 49 81 83 DMZ 50 DMZ De Militarized Zone 15 DNS 49 50 document conventions 3 Domain Name System 49 domain suffix 49 downstream transmission 38 DS 20 E ETH 20 110 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Ethernet 15 Ethernet cables 17 Ethernet port 22 event logging 15 F factory defaults 84 86 factory reset 17 25 fast Ethernet 15 FDMA 39 firewall logs 103 104 forwarding port 15 50 frequencies cable 38 F type RF connector 15 G graphical user interface 14 27 33 66 81 88 GUI 14 24 27 33 66 81 88 GUI overview 24 H hardware 15 host ID 34 IANA 34 IEEE 802 11b g n 15 67 Hitron CGN3 User s Guide interface user 14 27 33 66 81 88 intrusion detection 15 89 IP address 22 34 49 107 IP address lease 37 IP address
49. ding allows a computer on your LAN to receive specific communications from the WAN Typically this is used to allow certain applications such as gaming through the firewall for a specific computer on the LAN Port forwarding is also commonly used for running a public HTTP server from a private network You can set up a port forwarding rule for each application for which you want to open ports in the firewall When the CGN3 receives incoming traffic from the WAN with a destination port that matches a port forwarding rule it forwards the traffic to the LAN IP address and port number specified in the port forwarding rule NOTE For information on the ports you need to open for a particular application consult that application s documentation 4 1 6 Port Triggering Port triggering is a means of automating port forwarding The CGN3 scans outgoing traffic from the LAN to the WAN to see if any of the traffic s destination ports match those specified in the port triggering rules you configure If any of the ports match the CGN3 automatically opens the incoming ports specified in the rule in anticipation of incoming traffic 4 1 7 DMZ In networking the De Militarized Zone DMZ is a part of your LAN that has been isolated from the rest of the LAN and opened up to the WAN The term comes from the military designation for a piece of territory usually located between two opposing forces that is isolated from both and occupied by neither
50. dress is part of the sub network For example the following table shows the IP address of a computer 192 168 1 1 expressed in decimal and binary each cell in the table indicates one octet Table 9 IP Address Decimal and Binary 192 168 0 1 11000000 10101000 00000000 00000001 35 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide The following table shows a subnet mask that masks the first twenty four bits of the IP address in both its decimal and binary notation Table 10 Subnet Mask Decimal and Binary 255 255 255 0 11111111 11111111 11111111 00000000 This shows that in this subnet the first three octets 192 168 1 in the example IP address define the main network and the final octet 1 in the example IP address defines the computer s address on the subnet The decimal and binary notations give us the two common ways to write a subnet mask gt Decimal the subnet mask is written in the same fashion as the IP address 255 255 255 0 for example gt Binary the subnet mask is indicated after the IP address preceded by a forward slash specifying the number of binary digits that it masks The subnet mask 255 255 255 0 masks the first twenty four bits of the IP address so it would be written as follows 192 168 1 1 24 3 1 3 DHCP The Dynamic Host Configuration Protocol or DHCP defines the process by which IP
51. e DOCSIS Provisioning Screen This screen displays the steps successfully taken to connect to the Internet over the Cable connection Use this screen for troubleshooting purposes to ensure that the CGN3 has successfully connected to the Internet if an error has occurred you can identify the stage at which the failure occurred Click Status gt DOCSIS Provisioning The following screen displays Figure 13 The Status DOCSIS Provisioning Status Screen DOCSIS Provisioning Status This menu displays the connectivity status of the modem and its boot state HW init Process Find Downstream Ranging DHCP Time of Day Download CM Config File Registration EAE status Disable BPI status AUTH start TEK start For each step gt Process displays when the CGN3 is attempting to complete a connection step gt Success displays when the CGN3 has completed a connection step 41 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide 3 4 The DOCSIS WAN Screen Use this screen to discover information about gt The nature of the upstream and downstream connection between the CGN3 and the device to which it is connected through the CABLE interface gt IP details of the CGN3 s WAN connection Click Status gt DOCSIS WAN The following screen displays Figure 14 The Status DOCSIS WAN Screen Modulation Signal strength dBmV Signal noise ratio dB Channe
52. e name of the trust device connected IP Address This displays the IP address of the trust network device connected Status This displays whether or not the service filter rule is enabled to the trust device connected Manage Click Manage to make changes to the trust device s service filter status see Adding or Editing a Trust PC List on page 96 Action Click Delete to remove the existing trust device from the list Add Trust Device Click this to add a new Trust Device See Adding or Editing a Trust PC List on page 96 Save Changes Click this to save your changes to the fields in this screen Help Click this to see information about the fields in this screen 7 3 1 Adding or Editing a Service Filter Rule gt To add a new service filter rule click Add Managed Service in the Security gt Service Filter screen gt To edit an existing service filter rule locate the rule in the Security gt Service Filter screen and click its Manage button NOTE Ensure that Enabled is selected in the Security gt Service Filter screen in order to add or edit service filtering rules The following screen displays 93 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 38 The Security Service Filter Add Edit Screen Manage Device Application Name service Protocal TCP y Port Range 0 0 Rule Status PON Disabled Manage All Day
53. ed CMTS MAC 00 0e 39 d1 bc 54 CM QOS 1 1 CM VER 3 0 4 08 01 13 15 48 59 82000400 critical Received Response to Broadcast Maintenance Request But no Unicast Maintenance opportunities received T4 time out CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 0e 39 d1 bc 54 CM QOS 1 1 CM VER 3 0 5 08 01 13 16 00 43 90000000 warning MIMO Event MIMO Stored MIMO 1 post cfg file MIMO 1 CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 0e 39 d1 bc 54 CM QOS 1 1 CM VER 3 0 6 08 01 13 16 04 25 82000200 critical No Ranging Response received T3 time out CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 22 90 df 2c 38 CM QOS 1 1 CM VER 3 0 7 08 01 13 08 04 55 90000000 warning MIMO Event MIMO Stored MIMO 1 post cfg file MIMO 1 CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 22 90 df 2c 38 CM QOS 1 1 CM VER 3 0 8 08 01 13 09 00 26 84000500 critical SYNC Timing Synchronization failure Loss of Sync CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 22 90 df 2c 38 CM QO0S 1 1 CM VER 3 0 9 08 01 13 09 00 31 84020200 warning Lost MDD Timeout CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 22 90 df 2c 38 CM QOS 1 1 CM VER 3 0 10 08 01 13 09 01 19 82000400 critical Received Response to Broadcast Maintenance Request But no Unicast Maintenance opportunities received T4 time out CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 22 90 df 2c 38 CM QOS 1 1 CM VER 3 0 11 08 01 13 11 06 02 90000000 warning MIMO Event MIMO Stored MIMO 1 post cfg file MIMO 1 CM MAC 78 8d f7 1b a1 ed CMTS MAC 00 22 90 df 2c 38 CM QOS 1 1 CM VER 3 0 12 08 02 1
54. ee Routing Mode on page 38 is your Local Area Network LAN and Wireless Local Area Network WLAN if enabled You are free to assign IP addresses to computers on the LAN and WLAN manually or to allow the CGN3 to assign them automatically via DHCP Dynamic Host Configuration Protocol IANA has reserved the following blocks of IP addresses to be used for private networks only Table 8 Private IP Address Ranges FROM TO 10 0 0 0 10 255 255 255 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 If you assign addresses manually they must be within the CGN3 s LAN subnet 3 1 2 3 Subnets A subnet short for sub network is as the name suggests a separate section of a network distinct from the main network of which it is a part A subnet may contain all of the computers at one corporate local office for example while the main network includes several offices In order to define the extent of a subnet and to differentiate it from the main network a subnet mask is used This masks the part of the IP address that refers to the main network leaving the part of the IP address that refers to the sub network Each subnet mask has 32 bits binary digits as does each IP address gt A binary value of 1 in the subnet mask indicates that the corresponding bit in the IP address is part of the main network gt A binary value of 0 in the subnet mask indicates that the corresponding bit in the IP ad
55. eeeeeeeeeeeees 87 Table 34 The Security Firewall Screen 222 2 0 ccccceeeeeeeeeeeeeeeteeeseeeeeeceeees 91 Table 35 The Security Service Filter Screen cococccnnnnonncoooonnccnnnnnnncnnononnnn 92 Table 36 The Security Service Filter Add Edit Screen cccceeeeeeeeeeeeeeeees 94 Table 37 The Security Service Filter Add Edit Trust Manage Device Screen 96 Table 38 The Security Device Filter Screen oocccccononncononncccnnnononnnnononnnns 97 Table 39 The Security Device Filter Add Edit Screen cccceeeeeeeeeeeeeeees 99 Table 40 The Security Keyword Filter Screen ooooooocccccccccccccccccnccinananananann nos 101 Table 41 The Security Keyword Filter Add Edit Trust Manage Device Screen 103 Table 42 The Security Logs Screen 2 00c0ecceteeeneneeeeenseeeeeeenenenenensscess 104 Table 43 The Security VPN Pass through Screen occccccccccccccccccinnnnnnnnnannnns 105 13 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies O Q hitron Hitron CGN3 User s Guide Introduction This chapter introduces the CGN3 and its GUI Graphical User Interface 1 1 CGN3 Overview Your CGN3 is a NAT capable cable modem and wireless access point that allows you to connect your computers wireless devices and other network devices to one another and to the Internet via the cable connection The CGN3 must be placed vertically on its stand should not be positioned
56. ement The following screen displays Figure 31 The Admin Management Screen Setting Username and Password You can change username and password in here Username cusadmin Zi Old Password New Password Confirm New Password Idle Time 10 Minutes y Save Changes Cancel Help The following table describes the labels in this screen Table 29 The Admin Management Screen Username If your CGN3 supports multiple user accounts select the account you want to modify from the list Old Password Enter the password with which you currently log into the CGN3 for this account New Password Enter and re enter the password you want to use to log CNE Mrs nord into the CGN3 for this account 82 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 29 The Admin Management Screen continued Idle Time Use this to set your CGN3 s idle time Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 6 3 Diagnostics Screen Use this screen to perform ping and traceroute tests on IP addresses or URLs Click Admin gt Diagnostics The following screen displays Figure 32 The Admin Diagnosti
57. er the CABLE interface DHCP Lease Time This displays the time that elapses before your device s IP address lease expires and a new IP address is assigned to it by the DHCP server Downstream Overview NOTE The downstream signal is the signal transmitted to the CGN3 Port ID This displays the ID number of the downstream connection s port Frequency MHz This displays the actual frequency in Megahertz MHz of each downstream data channel to which the CGN3 is connected Modulation This displays the type of modulation that each downstream channel uses Signal Strength dBmV This displays the power of the signal of each downstream data channel to which the CGN3 is connected in dBmV decibels above below 1 millivolt Signal Noise Ratio dB This displays the Signal to Noise Ratio SNR of each downstream data channel to which the CGN3 is connected in dB decibels Channel ID This displays the ID number of each channel on which the downstream signal is transmitted Upstream Overview NOTE The upstream signal is the signal transmitted from the CGN3 Port ID This displays the ID number of the upstream connection s port Frequency MHz This displays the actual frequency in Megahertz MHz of each upstream data channel to which the CGN3 is connected Modulation This displays the type of modulation that each upstream channel uses
58. ering Options led MEE All Port Triggering Rules Port Triggering Rules Select Application Name Trigger Target Protocol Timeout ms Twoway Status Status Edit Delete Help 58 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 19 The Basic Port Triggering Screen All Port Triggering Rules Use this field to turn port triggering on or off gt Select Enabled to turn port triggering on gt Select Disabled to turn port triggering off Port Triggering Rules Select Select a port triggering rule s radio button before clicking Edit or Delete This displays the arbitrary identification number assigned to the port triggering rule Application Name This displays the arbitrary name you assigned to the rule when you created it Trigger This displays the range of outgoing ports When the CGN3 detects activity outgoing traffic on these ports from computers on the LAN it automatically opens the Target ports Target This displays the range of triggered ports These ports are opened automatically when the CGN3 detects activity on the Trigger ports from computers on the LAN Protocol This displays the protocol of the port triggering rule TCP UDP or Both Timeout ms This displays the time in milliseconds after the CGN3 opens the Target ports that it should close them
59. es O Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 26 The Wireless WPS amp Security Screen WPS Settings WPS Method Use these buttons to run Wifi Protected Setup WPS gt Click the PBC button and then Push Button to begin the Push Button Configuration process You must then press the PBC button on your client wireless devices within two minutes in order to register them on your wireless network gt Click the PIN button to begin the PIN configuration process In the screen that displays enter the WPS PIN that you want to use for the CGN3 or the WPS PIN of the client device you want to add to the network WPS Status This displays whether or not the CGN3 is using Wifi Protected Setup WPS Configure This displays the Wifi Protected Setup configuration for Status the 2 4GHz wireless network WPS Configure This displays the Wifi Protected Setup configuration for Status 5G the 2 4GHz wireless network WPS AP PIN This displays the Wifi Protected Setup Access Point password When you use the WPS PIN method this is the password you should enter in the other devices on the network Security Settings SSID Your CGN3 has multiple SSIDs Click the SSID you wish to configure to see its security fields 76 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 26 The Wireless WPS amp Secu
60. et module wireless module etc possesses its own MAC address 37 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 3 1 6 Routing Mode When your CGN3 is in routing mode it acts as a gateway for computers on the LAN to access the Internet The service provider assigns an IP address to the CGN3 on the WAN and all traffic for LAN computers is sent to that IP address The CGN3 assigns private IP addresses to LAN computers when DHCP is active and transmits the relevant traffic to each private IP address NOTE When DHCP is not active on the CGN3 in routing mode each computer on the LAN must be assigned an IP address in the CGN3 s subnet manually When the CGN3 is not in routing mode the service provider assigns an IP address to each computer connected to the CGN3 directly The CGN3 does not perform any routing operations and traffic flows between the computers and the service provider Routing mode is not user configurable it is specified by the service provider in the CGN3 s configuration file 3 1 7 Configuration Files The CGN3 s configuration or config file is a document that the CGN3 obtains automatically over the Internet from the service provider s server which specifies the settings that the CGN3 should use It contains a variety of settings that are not present in the user configurable Graphical User Interface GUI and can be specified only by the service provider 3 1
61. etwork 7 1 4 Service Filtering Service filtering is a way of preventing users on the LAN from connecting with devices on the WAN via specific services protocols or applications It achieves this by permitting or denying traffic from the LAN to pass to the WAN based on the target port TAS VPN A virtual private network VPN extends a private network across a public network such as the Internet It enables a computer to send and receive data across shared or public networks as if it were directly connected to the private network while benefitting from the functionality security and management policies of the private network This is done by establishing a virtual point to point connection through the use of dedicated connections encryption or a combination of the two 89 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 7 2 The Firewall Screen Use this screen to turn firewall features on or off and to allow or permit certain applications and protocols You can select the level of firewall protection from pre defined options or create a custom protection profile NOTE To block specific ports use the Service Filter screen see The Service Filter Screen on page 92 Click Security gt Firewall The following screen displays Figure 36 The Security Firewall Screen Firewall Senice Filter Device Filter Keyword Filter Logs Firewall Settings Protect your network from unauth
62. g port forwarding rule select the rule s radio button in the Basic gt Forwarding screen and click the Edit button NOTE Ensure that Enabled is selected in the Basic gt Port Forwarding screen in order to add or edit port forwarding rules The following screen displays 56 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Figure 20 The Basic Port Forwarding Add Edit Screen Port Forwarding rules Common Application SERVICES Application Name SERVICES Protocal TCP UDP Public Port Range Private Port Range Local IP Address Add a rule for port forwarding services by user The following table describes the labels in this screen Table 18 The Basic Port Forwarding Add Edit Screen Common Application Use this field to select the application for which you want to create a port forwarding rule if desired Application Name Enter a name for the application for which you want to create the rule NOTE This name is arbitrary and does not affect functionality in any way Protocol Use this field to specify whether the CGN3 should forward traffic via gt gt gt NOTE Ifin doubt leave this field at its default TCP Transmission Control Protocol TCP User Datagram Protocol UDP Transmission Control Protocol and User Datagram Protocol TCP UDP Generic Routing Encapsulation
63. hanges Help Click this to see information about the fields in this screen 4 8 The DDNS Screen Use this screen to configure the Dynamic Domain Name Server DDN Click Basic gt DDNS The following screen displays 63 Version 1 1 08 2013 Copyright 2013 Hitron Technologies 0 Q hitron Hitron CGN3 User s Guide Figure 25 The Basic DDNS Screen DDNS Settings Configure this page to enable the router work as a Dynamic DNS client Enable DDNS ON fies Service Provider dyndns dyndns org User Name Password Host Name Save Changes Cancel Help The following table describes the labels in this screen Table 23 The Basic DDNS Screen Enable DDNS Use this field to turn the DDNS on or off gt Select On to turn the DDNS on gt Select Off to turn the DDNS off Service Provider Use this field to select the service provider User Name Enter the user name you registered Password Enter the password you registered Host Name Enter the host name you registered Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 64 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 65 Version 1 1 08 2013 Copy
64. he Wireless WPS amp Security Screen continued Pass Phrase Enter the security key or password that you want to use for your wireless network You will need to enter this key into your wireless clients in order to allow them to connect to the network Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 5 4 Access Control Screen Use this screen to configure Media Access Control MAC address filtering on the wireless network NOTE To configure MAC address filtering on the wired LAN see The Device Filter Screen on page 97 You can set the CGN3 to allow only certain devices to access the CGN3 and the network wirelessly or to deny certain devices access Click Wireless gt Access Control The following screen displays Figure 29 The Wireless Wireless Access Control Screen Device Filter Connected Devices Basic Settings WPS amp Security Access Control You can block allow the network access for specified devices here 78 Host Name IP Address MAC Address Type Interface Status Action 192 168 0 2 8c a9 82 12 14 68 DHCP IP 125d0 1 Active Manage Managed Devices Block Rules ETE Allow Listed Block Listed Host Name MAC Address Action ESA Help Version 1 1 08 2013 C
65. hts reserved All trademarks and registered trademarks used are the properties of their respective owners DISCLAIMER The information in this User s Guide is accurate at the time of writing This User s Guide is provided as is without express or implied warranty of any kind Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this User s Guide or losses incurred by use or misuse of the information in this User s Guide 5 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table of Contents About This User s Guide idad 2 Table of Contents rata 6 List Of FIgUTES soso di 10 List of Tales insano A 12 O E 14 1 1 CGN3 Overview ui 14 1 1 1 Key Features sia 15 1 2 Hardware Connections coccccccccnononononononononnnnnnnnnnnnnnnnnnnnnnnnnnananannnannnnns 15 TS LEDS a 18 1 4 IP Address Setup eun eee cecee 22 1 4 1 Manual IP Address Setup ccccsssccccccceceeeeeeeeeeeseseeeeesseee 22 1 5 Loginto Me CONS susan 23 1 6 GUI Overview tii 24 1 7 Resetting WGC GIN Siocon 25 Setup Wizard sad contetscpatesentddapeadesbagqeusistssadesqiscsmuacogaioenuacausenocep ates 27 2 1 Setup Wizard Overview sosstsestsicadctecdnacsnsbonentavanencpetendbabssctecsepeneeensbedee 27 2 2 Setting Password isis platico da 27 23 CAN SEttiNG aio 28 2 4 Wireless Settings usa di 30 2 5 SUMMAN eee ceca enade a Ee aeaeaei aa REEE eean aED ced 31 MAS E E TS S E E E E E A
66. iccccsseccesscsiveeeeseensecccesnceennnnees 46 Figure 17 The Basic LAN Setup Screen oooococccoconociconnnnannnnnncoconococccrenererenennnnas 52 Figure 18 The Basic Gateway Function Screen nooooccccnnccnccccccccnnnnnnnannnnnnnnnannos 54 Figure 19 The Basic Port Forwarding Screen ooocococcccccccnonononnnonononanancnnnnnnnnnnos 55 Figure 20 The Basic Port Forwarding Add Edit Screen seeen 57 Figure 21 The Basic Port Triggering Screen oococociconaninnnnnnncacacacacanennoronconnnnnos 58 Figure 22 The Basic Port Triggering Add Edit Screen cccciccccccccccccccoccncncnnnoss 60 Figure 23 The Basic DMZ Screen ista di 62 Figure 24 The Basic DNS Screen ccooccocononenenenocinininennanannamaceccnacance errores 63 Figure 25 The Basic DDNS Screen 2 2 cccceccececceeceessneseseeeeeeececcnenseseneseseennene 64 Figure 26 The Wireless Basic Settings Screen 2 4G ooooncccccccccnccccccccccnnnnnnos 70 Figure 27 The Wireless Basic Settings Screen 5G c ccceeeeeeeeeeeeeeeeeeeeees 73 Figure 28 The Wireless WPS amp Security Screen oooocccccnnncccccccccccnononancncnnnnnnnos 75 Figure 29 The Wireless Wireless Access Control Screen ccecce 78 Figure 30 The Wireless Access Control Add Edit Screen occcccccccccccccocccccccccos 80 Figure 31 The Admin Management Screen coccccccccccnnnnnnnnnonananonnnnnnnnnnnnnncnnnnns 82 Figure 32 The Admin Diagnostics Screen ooooccccccccnnccccncnnnnnnnnnnnnnnnnnnnnnn
67. ield To specify only a single port enter its number in both fields Protocol Use this field to specify whether the CGN3 should activate this trigger when it detects activity via gt Transmission Control Protocol TCP gt User Datagram Protocol UDP gt Transmission Control Protocol and User Datagram Protocol Both NOTE If in doubt leave this field at its default Both Timeout ms Enter the time in milliseconds after the CGN3 opens the Target ports that it should close them Close Click this to return to the Firewall gt Forwarding screen without saving your changes to the port forwarding rule Apply Click this to save your changes to the fields in this screen 61 Version 1 1 08 2013 Copyright 2013 Hitron Technologies O Q hitron Hitron CGN3 User s Guide 4 6 The DMZ Screen Use this screen to configure your network s Demilitarized Zone DMZ NOTE Only one device can be on the DMZ at a time Click Basic gt DMZ The following screen displays Figure 23 The Basic DMZ Screen DMZ Settings Enable DMZ Enabled DMZ Host Destination IP The following table describes the labels in this screen Table 21 The Basic DMZ Screen Enable DMZ Use this field to turn the DMZ on or off gt Select Enabled to turn the DMZ on gt Select Disabled to turn the DMZ off Computers that were previously in the DMZ are now on the LAN DMZ Host Ente
68. igure 47 The Security VPN Pass through Screen VPN Pass through IPSec Pass through EEN Disabled PPTP Pass through EEN Disabled L2TP Pass through EN Disabled 104 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 43 The Security VPN Pass through Screen IPSec Pass through Use this field to select whether the IPSec Pass through be active or not gt Select Enabled to activate the IPSec Pass through gt Select Disabled to deactivate the IPSec Pass through NOTE The Internet Protocol Security IPsec is a technology protocol suite for securing IP communications by authenticating and or encrypting each IP packet of a communication session PPTP Pass through Use this field to select whether the PPTP Pass through be active or not gt Select Enabled to activate the PPTP Pass through gt Select Disabled to deactivate the PPTP Pass through NOTE The Point to Point Tunneling Protocol PPTP is used for providing security levels and remote access levels comparable with typical VPN products L2TP Pass through Use this field to select whether the L2TP Pass through be active or not gt Select Enabled to activate the L2TP Pass through gt Select Disabled to deactivate the L2TP Pass through NOTE The Layer 2 Tunneling Protocol L2TP is a tunneling protocol used t
69. in either wall mount or horizontal Figure 1 Application Overview near 14 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 1 1 1 Key Features The CGN3 provides High performance DOCSIS EuroDOCSIS 3 0 24 channel downstream 8 channel upstream Internet connection to cable modem service via the CATV port F type RF connector at speeds of up to 960 Mbps megabits per second Full dual stack IPv4 IPv6 support for routing and firewall DSLite and 6RD Local Area Network connection via four 10 100 1000 Mbps Ethernet ports Dynamic Host Configuration Protocol DHCP for devices on the LAN LAN troubleshooting tools Ping and Traceroute IEEE 802 11b g n concurrent dual band 2 4GHz and 5GHz wireless MIMO Multiple In Multiple Out networking allowing speeds of up to 300Mbps Wireless security WEP WPA PSK and WPA2 PSK encryption Wifi Protected Setup WPS push button and PIN configuration MAC filtering Wired security stateful inspection firewall with intrusion detection system IP and MAC filtering port forwarding and port triggering De Militarized Zone DMZ and event logging Parental control scheduled website blocking and access logs Settings backup and restore Secure configuration interface accessible by Web browser 1 2 Hardware Connections This section describes the CGN3 s physical ports and buttons 15 Version 1 1 08 2013 Copyright 2013 Hitron
70. ion gt QAM TCM Trellis modulated Quadrature Amplitude Modulation In many cases a number precedes the modulation type for example 16 QAM This number refers to the complexity of modulation The higher the number the more data can be encoded in each symbol NOTE In modulated signals each distinct modulated character for example each audible tone produced by a modem for transmission over telephone lines is known as a symbol Since more information can be represented by a single character a higher number indicates a higher data transfer rate 3 1 11 TDMA FDMA and SCDMA Time Division Multiple Access TDMA Frequency Division Multiple Access FDMA and Synchronous Code Division Multiple Access SCDMA are channel access methods that allow multiple users to share the same frequency channel gt TDMA allows multiple users to share the same frequency channel by splitting transmissions by time Each user is allocated a number of time slots and transmits during those time slots gt FDMA allows multiple users to share the same frequency channel by assigning a frequency band within the existing channel to each user 39 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide gt SCDMA allows multiple users to share the same frequency channel by assigning a unique orthogonal code to each user 3 2 The System Information Screen Use this screen to see general information about your CGN3
71. itron Technologies Q hitron Hitron CGN3 User s Guide Table 38 The Security Device Filter Screen continued Add Managed Device Click this to add a new service filtering rule see Adding or Editing a Managed Device on page 99 Help Click this to see information about the fields in this screen 7 4 1 Adding or Editing a Managed Device gt To add a new managed device click Add Managed Device in the Security gt Device Filter screen gt To edit an existing managed device locate the device in the Security gt Device Filter screen and click its Manage button The following screen displays Figure 42 The Security Device Filter Add Edit Screen Manage Device Host Name Unknown Mac Address 00 00 00 00 00 00 Device Managed Ma NO Manage All Day ME No Apply Close The following table describes the labels in this screen Table 39 The Security Device Filter Add Edit Screen Host Name If you are managing a device that already connected via the LAN this field displays the device s name Alternatively if you are managing a device that is not connected via the LAN you can enter its name here if you know it MAC Address If you are managing a device that already connected via the LAN this field displays the device s MAC Media Access Control address Alternatively if you are managing a device that is not connected via the LAN you can enter its MAC address here if you know it
72. l ID DOCSIS WAN This menu displays both upstream and downstream signal parameters DOCSIS Overview CM Configuration file name Network Access IP Address Subnet Mask Gateway IP DHCP Lease Time Downstream Overview Port ID Frequency MHz Upstream Overview Port ID Frequency MHz BandWidth SCDMA mode Signal strength dBmV Channel ID N A Process 0 0 0 0 D H M S The following table describes the labels in this screen Table 12 The Status DOCSIS WAN Screen DOCSIS Overview CM Configurator file This displays the name of the configuration file that the name CGN3 downloaded from your service provider This file provides the CGN3 with the service parameter data that it needs to perform its functions correctly Network Access This displays whether or not your service provider allows you to access the Internet over the CABLE connection gt Permitted displays if you can access the Internet gt Denied displays if you cannot access the Internet 42 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 12 The Status DOCSIS WAN Screen continued IP Address This displays the CGN3 s WAN IP address This IP address is automatically assigned to the CGN3 Subnet Mask This displays the CGN3 s WAN subnet mask Gateway IP This displays the IP address of the device to which the CGN3 is connected ov
73. lem Forgot the CGN3 s Admin Username or Password 1 The default username is admin and the default password is password 107 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 2 If the default username and password do not work you need to reset the CGN3 See Resetting the CGN3 on page 25 All user configured data is lost and the CGN3 is returned to its default settings If you previously backed up a more recent version your CGN3 s settings you can now upload them to the CGN3 see Backup Screen on page 84 Problem Cannot Access the CGN3 or the Internet 6 Ensure that you are using the correct IP address for the CGN3 Check your network s hardware connections and that the CGN3 s LEDs display correctly see LEDs on page 18 Make sure that your computer is on the same subnet as the CGN3 see IP Address Setup on page 22 If you are attempting to connect over the wireless network there may be a problem with the wireless connection Connect via a LAN port instead If the above steps do not work you need to reset the CGN3 See Resetting the CGN3 on page 25 All user configured data is lost and the CGN3 is returned to its default settings If you previously backed up a more recent version your CGN3 s settings you can now upload them to the CGN3 see Backup Screen on page 84 If the problem persists contact your vendor Problem Cannot Access the Internet and the DS and
74. me Setting Screen ToD Function Use this field to select whether the ToD Function be active or not gt Select Enabled to activate the ToD Function gt Select Disabled to deactivate the ToD Function NOTE Time of Day TOD is mostly used in cable networks for cable modems to be able to get time to put a timestamp on the log entries in the cable modem itself for trouble shooting Time Zone Use this fields to select the time zome when the ToD Function enabled 85 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 32 The Admin Time Setting Screen continued SNTP Function Use this field to select whether the SNTP Function be active or not gt Select Enabled to activate the SNTP Function gt Select Disabled to deactivate the SNTP Function NOTE The Simple Network Time Protocol SNTP is an adaptation of the Network Time Protocol NTP used to synchronize computer clocks in the Internet Time Zone Use this fields to select the time zome when the SNTP Function enabled Assign SNTP Server Enter the SNTP Server you want to assign manually Daylight Function Use this field to select whether the Daylight Function be active or not gt Select Enabled to activate the Daylight Function gt Select Disabled to deactivate the Daylight Function Daylight Time Enter the duration of the daylight time 6 6
75. mp SOCUNIRY SGreeN criada EE EER EEE E EEEa 75 5 4 Access Control Screen ess sac2scs a5 acscpansencaneinnencedansdcnsieaseupsacucebederedcectates 78 5 4 1 Adding or Editing a Wireless Device Filter Rule 79 A eee eeeen o EEEa 81 6 1 Admin OVEN VIEW stos 81 6 1 1 Debugging Ping and Traceroute oooocccccccnccccccnccccnoncccccnnnnnnnnos 81 6 2 Management Screen asics a ete erietseceeciiebnesths deiaan ected oe eats 82 6 3 Diagnostic SGre sp 83 6 4 Backup Screen nniiriincirini cri ii tardaba 84 6 5 Time Setting Screen a 84 6 6 Device Reset Screen ccciciciininninnirrrr 86 SECUN AA PP A ne 88 7 1 Security Overview coooooooccccnnnccconcccccccnnnnnnnnnccncnnnnnnnnnnc cnn nn nnnnnnncnnnnnnnanas 88 A eemennneere romeo one nent ne earranan A Ere EAE eE ena ne ren kre 88 7 1 2 Intrusion detection system 22 2ccccccceeccinnccnenteceneecceteneceuctecdeneseseeciens 89 1 1 9 Devic A 89 8 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 7 1 4 Service Filtering ssl ion 89 TRS A o E eer erence re 89 1 2 The Firewall Screen sere A 90 7 3 The Service Filter Screen sisi iones 92 7 3 1 Adding or Editing a Service Filter Rule ooooocicccccccciccccnacacncccnos 93 7 3 2 Adding or Editing a Trust PC List eee eeeeeeeeeeeeteeeees 96 LA The Device Filter Screen cedi 97 7 4 1 Adding or Editing a Managed Device eeeeeeeeeeeeeeeeees 99 7 5 The Keyword
76. n click Enabled gt Toturn the DHCP server off click Disabled DHCP Start IP Use this field to specify the IP address at which the CGN3 begins assigning IP addresses to devices on the LAN when DHCP is enabled DHCP End IP Use this field to specify the IP address at which the CGN3 stops assigning IP addresses to devices on the LAN when DHCP is enabled NOTE Devices requesting IP addresses once the DHCP pool is exhausted are not assigned an IP address 29 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 6 The Setup Wizard LAN Settings Screen continued Prev Click this to return to the previous screen Next Click this to continue to the next screen 2 4 Wireless Settings Use this screen to configure the CGN3 s wireless network Click Next in the Setup Wizard LAN Settings screen The following screen displays Figure 9 The Setup Wizard Wireless Settings Screen Setup Wizard Wireless Settings Please configure your Wireless settings Primary SSID CGN3 35D8 Security Type Encrypted WPAPSK WPA2PSK Security Key 251134040806 30 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 7 The Setup Wizard Wireless Settings Screen Primary SSID Enter the name that you want to use for yo
77. nected Manage Click Manage to make changes to the trust device s keyword filter status see Adding or Editing a Trust PC List on page 102 Action Click to delete the existing trust device from the list Add Trust Device Click this to add a new Trust Device see Adding or Editing a Trust PC List on page 102 Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 7 5 1 Adding or Editing a Trust PC List gt To add a new trust PC to the list click Add Trust Device in the Security gt Keyword Filter screen gt To edit an existing trust PC in the list locate the device in the Security gt Keyword Filter screen and click its Manage button 102 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide NOTE Ensure that Enabled is selected in the Security gt Keyword Filter screen in order to add or edit a trust PC The following screen displays Figure 45 Keyword Filter gt Trust PC List Add Edit Screen Trust Manage Device Host Name IP Address Rule Status EEN Disabled Apply Close The following table describes the labels in this screen Table 41 The Security Keyword Filter Add Edit Trust Manage Device Screen Host
78. ng port triggering rules Click Basic gt Port Forwarding The following screen displays 54 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 19 The Basic Port Forwarding Screen Port Forwarding Options All Port Forwarding Rules Enabled DEENEN Port Forwarding Rules Select Application Name Public Private Protocol Local IP Address Remote IP Address Status Y Delete Help The following table describes the labels in this screen Table 17 The Basic Port Forwarding Screen All Port Forwarding Rules Use this field to turn port forwarding on or off gt Select Enabled to turn port forwarding on gt Select Disabled to turn port forwarding off Port Forwarding Rules Select Select a port forwarding rule s radio button before clicking Edit or Delete This displays the arbitrary identification number assigned to the port forwarding rule Application Name This displays the name you assigned to the rule when you created it Public This field displays the incoming port range These are the ports on which the CGN3 received traffic from the originating host on the WAN Private This field displays the port range to which the CGN3 forwards traffic to the device on the LAN Protocol This field displays the protocol or protocols to which this rule applies gt Transmission Control Protocol TCP gt User Datagram Protocol UD
79. o support virtual private networks VPNs or as part of the delivery of services by ISPs 105 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Troubleshooting Use this section to solve common problems with the CGN3 and your network It contains the following sections gt None of the LEDs Turn On on page 106 gt One of the LEDs does not Display as Expected on page 107 Forgot the CGN3 s IP Address on page 107 gt Forgot the CGN3 s Admin Username or Password on page 107 Cannot Access the CGN3 or the Internet on page 108 Cannot Access the Internet and the DS and US LEDs Keep Blinking on page 108 gt Cannot Connect My Wireless Device on page 108 Problem None of the LEDs Turn On The CGN3 is not receiving power or there is a fault with the device Ensure that you are using the correct power adaptor Using a power adaptor other than the one that came with your CGN3 can damage the CGN3 2 Ensure that the power adaptor is connected to the CGN3 and the wall socket or other power source correctly 3 Ensure that the power source is functioning correctly Replace any broken fuses or reset any tripped circuit breakers 106 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 4 Disconnect and re connect the power adaptor to the power source and the CGN3 5 If none of the above steps solve the pro
80. o the CGN 3 for this account New Password Enter and re enter the password you want to use to log Conincs Paen into the CGN3 for this account Prev Click this to return to the previous screen Next Click this to continue to the next screen 2 3 LAN Settings Use this screen to set up your CGN3 s Local Area Network settings including its IP address subnet mask and DHCP status NOTE If unsure about how to configure the fields in this screen leave them at their defaults Click Next in the Setup Wizard Setting Password screen The following screen displays 28 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Figure 8 The Setup Wizard LAN Settings Screen Setup Wizard LAN Settings Private LAN IP Address Subnet Mask DHCP Status DHCP Start IP DHCP End IP Please configure your private LAN IP settings 192 168 0 1 255 255 255 0 cda Disabled 192 168 0 2 192 168 0 254 The following table describes the labels in this screen Table 6 The Setup Wizard LAN Settings Screen Private LAN IP Address Use this field to define the IP address of the CGN3 on the LAN Subnet Mask Use this field to define the LAN subnet Use dotted decimal notation for example 255 255 255 0 DHCP Status Use this field to configure whether or not the CGN3 s DHCP server is active gt To turn the DHCP server o
81. ollowing sections gt Admin Overview on page 81 gt Management Screen on page 82 gt Diagnostics Screen on page 83 gt Backup Screen on page 84 gt Time Setting Screen on page 84 gt Device Reset Screen on page 86 6 1 Admin Overview This section describes some of the concepts related to the Admin screens 6 1 1 Debugging Ping and Traceroute The CGN3 provides a couple of tools to allow you to perform network diagnostics on the LAN gt Ping this tool allows you to enter an IP address and see if a computer or other network device responds with that address on the network The name comes from the pulse that submarine SONAR emits when scanning for underwater objects since the process is rather similar You can use this tool to see if an IP address is in use or to discover if a device whose IP address you know is working properly 81 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide gt Traceroute this tool allows you to see the route taken by data packets to get from the CGN3 to the destination you specify You can use this tool to solve routing problems or identify firewalls that may be blocking your access to a computer or service 6 2 Management Screen Use this screen to make changes to the CGN3 s login credentials username and password NOTE If you forget your password you will need to reset the CGN3 to its factory defaults Click Admin gt Manag
82. opyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 27 The Wireless Access Control Screen Connected Devices Host Name This displays the name of each network device that has connected to the CGN3 on the wireless network IP Address This displays the IP address of each network device that has connected to the CGN3 on the wireless network MAC Address This displays the MAC address of each network device that has connected to the CGN3 on the wireless network Type This displays whether the device s IP address was assigned by DHCP DHCP IP or self assigned Interface This displays the name of the interface on which the relevant device is connected Action Click Manage to make changes to the device s filtering status see Adding or Editing a Wireless Device Filter Rule on page 79 for information on the screen that displays Managed Devices Block Rules Use these buttons to control the action to be taken for the devices listed gt Select Allow All to ignore the Devices list and let all devices connect wirelessly to the CGN3 gt Select Allow to permit only devices you added to the Devices list to access the CGN3 and the network wirelessly All other devices are denied access gt Select Deny to permit all devices except those you added to the Devices list to access the CGN3 and the network wirelessly The spe
83. orized access by using the firewall controls listed below Keep the default Minimum Security Low settings if you are unfamiliar with configuring firewall settings Firewall Level Maximum Typical Custom Minimum Security Low Allow LAN to WAN all No application or traffic is blocked Blocked This is the default configuration IDS enabled IDENT port 113 90 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide The following table describes the labels in this screen Table 34 The Security Firewall Screen Firewall Level Select the level of firewall protection that you want to apply to your LAN Details about the protection level display beneath the buttons Security Level These fields describe the specific protocols and applications that are permitted or denied by the firewall security level you select When you select Custom in the Firewall Level field additional fields display that allow you to toggle specific features on or off gt Entire Firewall select ON to enable firewall security protection or select OFF to disable it not recommended gt HTTP use this field to Allow or Deny HyperText Transfer Protocol traffic gt ICMP use this field to Allow or Deny Internet Control Message Protocol traffic gt Multicast use this field to Allow or Deny multicast traffic sent to multiple devices at once gt P2P use this field to All
84. ow or Deny peer to peer traffic such as BitTorrent gt Ident use this field to Allow or Deny Identification protocol traffic The Identification protocol allows remote hosts to request identifying information about users of a device Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 91 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 7 3 The Service Filter Screen Use this screen to configure service filtering You can turn service filtering on or off and configure new and existing service filtering rules Click Security gt Service Filter The following screen displays Figure 37 The Security Service Filter Screen Firewall Service Filter Device Filter Keyword Filter Logs Service Filter Service filtering is used to block certain outbound traffic which is destined to specific target port or port range from specific computers in the internal network Managed Services Filter Enabled Enabled OSIE App Name Protocal Port Range Managed Weekdays Managed Time Action Trust PC List App Name IP Address Add Trust Device Save Changes Help Status Manage Action The following table describes the labels in this screen Table 35 The
85. ownstream activity on the CABLE connection US Green blinking The CGN3 is searching for an upstream frequency on the CABLE connection Green steady The CGN3 has successfully located and locked onto an upstream frequency on the CABLE connection Blue The CGN3 is engaged in channel bonding on the upstream connection Off There is no upstream activity on the CABLE connection STATUS Blinking The CGN3 s cable modem is registering with the service provider s CMTS e On The CGN3 s cable modem has successfully registered with the service provider and is ready for data transfer LAN Off No device is connected to one of the LAN ports Green blinking A device is connected to one of the LAN ports via a Fast Ethernet 100Mbps link and is transmitting or receiving data Green steady A device is connected to one of the LAN ports via a Fast Ethernet 100Mbps link but is not transmitting or receiving data Blue blinking A device is connected to one of the LAN ports via a Gigabit Ethernet 1000Mbps link and is transmitting or receiving data Blue steady A device is connected to one of the LAN ports via a Gigabit Ethernet 1000Mbps link but is not transmitting or receiving data 20 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 3 LEDs WIRELESS Off The 2 4GHz wireless ne
86. page 51 gt The Port Forwarding Screen on page 54 gt The Port Triggering Screen on page 58 gt The DMZ Screen on page 62 gt The DNS Screen on page 62 gt The DDNS Screen on page 63 4 1 Basic Overview This section describes some of the concepts related to the Basic screens 4 1 1 WAN and LAN A Local Area Network LAN is a network of computers and other devices that usually occupies a small physical area a single building for example Your CGN3 s LAN consists of all the computers and other networking devices connected to the LAN 1 4 ports This is your private network in routing mode see Routing Mode on page 38 The LAN is a separate network from the Wide Area Network WAN In the case of the CGN3 the WAN refers to all computers and other devices available on the cable connection 48 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide By default computers on the WAN cannot identify individual computers on the LAN they can see only the CGN3 The CGN3 handles routing to and from individual computers on the LAN 4 1 2 LAN IP Addresses and Subnets IP addresses on the LAN are controlled either by the CGN3 s built in DHCP server see LAN Settings on page 28 or by you when you manually assign IP addresses to your computers For more information about IP addresses and subnets in general see LAN Settings on page 28 4 1 3 DNS and Domain Suffix A domain is a lo
87. r the IP address of the computer that you want to add to the DMZ Connected Devices Click this to see a list of the computers currently connected to the CGN3 on the LAN Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 4 7 The DNS Screen Use this screen to configure your LAN DNS settings 62 Version 1 1 08 2013 Copyright 2013 Hitron Technologies 0 Q hitron Hitron CGN3 User s Guide Click Basic gt DNS The following screen displays Figure 24 The Basic DNS Screen LAN DNS Settings Configure your LAN DNS settings LAN DNS Obtain Manual DNS1 DNS2 Save Changes Cancel Help The following table describes the labels in this screen Table 22 The Basic DNS Screen LAN DNS Obtain Use this field to obtain the DNS automatically or manually gt Select Auto to obtain the DNS automatically gt Select Manual to obtain the DNS manually DNS1 Enter the IP address of the computer that you want to add to the DNS manually DNS2 Enter the IP address of the computer that you want to add to the DNS manually Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your c
88. reless Basic Settings Screen 5G continued WMM QoS Use this field to apply Wifi MultiMedia WMM Quality of Service QoS settings to this SSID gt Select ON to enable WMM QoS on this SSID gt Select OFF to disable WMM QoS on this SSID Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 5 3 WPS amp Security Screen Use this screen to configure your CGN3 s 2 4GHz and 5GHz wireless networks authentication and encryption and manage Wifi Protected Setup WPS NOTE Itis strongly recommended that you set up security on your network otherwise anyone in the radio coverage area can access your network Click Wireless gt WPS amp Security The following screen displays Figure 28 The Wireless WPS amp Security Screen Basic Settings WPS amp Security Access Control WPS Settings Security Settings WPS Wifi Protected Setup is an simple way to configure your wireless network CGN3 35D8 WPS Method PIN Security Mode WPAIWPA2 m Encrypt Mode AES E WPS Status Not Used WPS Configure Status Configured Pass phrase 251134040806 WPS Configure Status Configured 5G WPS AP PIN 66599289 CGN3 35D8 5G Save Changes Cancel Help 75 Version 1 1 08 2013 Copyright 2013 Hitron Technologi
89. right 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Wireless This chapter describes the screens that display when you click Wireless in the toolbar It contains the following sections gt Wireless Overview on page 66 gt Basic Settings Screen on page 70 gt WPS amp Security Screen on page 75 Access Control Screen on page 78 5 1 Wireless Overview This section describes some of the concepts related to the Wireless screens 5 1 1 Wireless Networking Basics Your CGN3 s wireless network is part of the Local Area Network LAN known as the Wireless LAN WLAN The WLAN is a network of radio links between the CGN3 and the other computers and devices that connect to it 5 1 2 Architecture The wireless network consists of two types of device access points APs and clients gt The access point controls the network providing a wireless connection to each client 66 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide gt The wireless clients connect to the access point in order to receive a wireless connection to the WAN and the wired LAN The CGN3 is the access point and the computers you connect to the CGN3 are the wireless clients 5 1 3 Wireless Standards The way in which wireless devices communicate with one another is standardized by the Institute of Electrical and Electronics Engineers IEEE The IEEE standards pertaining to wireless LANs
90. rity Screen continued Security Mode Select the type of security that you want to use gt Select Open to use no security Anyone in the coverage area can enter your network gt Select WEP to use the Wired Equivalent Privacy security protocol gt Select WPA to use the WiFi Protected Access Personal security protocol gt Select WPA2 to use the WiFi Protected Access 2 Personal security protocol gt Select WPA WPA2 to use both the WPA and the WPA2 security protocols clients that support WPA2 connect using this protocol whereas those that support only WPA connect using this protocol NOTE Due to inherent security vulnerabilities it is suggested that you use WEP only if it is the only security protocol your wireless clients support Under almost all circumstances you should use one of the WPA options Encrypt Mode Select the type of encryption you want to use The options that display depend on the Security Mode you selected WEP gt Select WEP64 to use a ten digit security key gt Select WEP128 to use a twenty six digit security key WPA WPA2 and WPA WPA2 gt Select TKIP to use the Temporal Key Integrity Protocol gt Select AES to use the Advanced Encryption Standard gt Select TKIP AES to allow clients using either encryption type to connect to the CGN3 77 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Hitron CGN3 User s Guide Table 26 T
91. rt Forwarding Add Edit Screen oooococccccnccccccccccccccannnoss 57 Table 19 The Basic Port Triggering Screen ccccccceeceeeeeeeeeeeeeeeeeeeeeeeees 59 Table 20 The Basic Port Triggering Add Edit Screen cccceeeeeeeeeeeeeeeeees 61 Table 21 The Basic DMZ Screen sust 62 Table 22 The Basic DNS Screen entintado 63 Table 23 The Basic DDNS Screen sii ecesians 64 Table 24 The Wireless Basic Settings Screen 2 46 o onnnnnnccncccccnnnccnnnnnccnnnns 71 Table 25 The Wireless Basic Settings Screen 56 ooooccocccccnnnicicacccccncccanannnnos 73 Table 26 The Wireless WPS 8 Security Screen cccccccceeceeeeseeeeeeeeeeeeeees 76 Table 27 The Wireless Access Control Screen oooooocccccccccccccccncncnnnnnnnnnnannnonos 79 Table 28 The Wireless Access Control Add Edit Screen oooocnniccccccnnccccccnncco 80 Table 29 The Admin Management Screen cccccccceeceeeeeeeeeeeeeeeeeeeeeees 82 Table 30 The Admin Diagnostics Screen 2 2 cccccecceeeeeeeeeeessesseeeeeeeeeees 83 Table 31 The Admin Backup Screen ccccccccccccceceeeeeesseeseeeeeeeeeeeeeeeenenenees 84 Table 32 The Admin Time Setting Screen cncocccccccnnncccccnccnnnncncnnncnnnanannnnnnncnnnnno 85 12 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Hitron CGN3 User s Guide Q hitron Hitron CGN3 User s Guide Table 33 The Admin Device Reset Screen ccccccccccseesseeeseeeeeeeee
92. rview This section describes some of the concepts related to the Security screens 7 1 1 Firewall The term firewall comes from a construction technique designed to prevent the spread of fire from one room to another Similarly your CGN3 s firewall prevents intrusion attempts and other undesirable activity originating from the WAN keeping the computers on your LAN safe You can also use filtering techniques to specify the computers and other devices you want to allow on the LAN and prevent certain traffic from going from the LAN to the WAN 88 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 7 1 2 Intrusion detection system An intrusion detection system monitors network activity looking for policy violations and malicious or suspicious activity The CGN3 s intrusion detection system logs all such activity to the Security gt Logs screen 7 1 3 Device Filtering Every networking device has a unique Media Access Control MAC address that uniquely identifies it on the network When you enable MAC address filtering on the CGN3 s firewall you can set up a list of devices identified by their MAC addresses and then specify whether you want to gt Deny the devices on the list access to the CGN3 and the network in which case all other devices can access the network or gt Allow the devices on the list to access the network in which case no other devices can access the n
93. s lt Q hitron List of Tables Table 1 Default Credentials ococoninicioion irc rapera ands 4 Table 2 Hardware Connections uri ia 17 Table 3 LEDS deisen vicodin pati Ei 19 Table 4 GUI OVerviEW aed teste seis ra 25 Table 5 The Setup Wizard Setting Password Screen occccccccccccnnnnnnnnanannnnns 28 Table 6 The Setup Wizard LAN Settings Screen seeeeeeeeeeesesssserrerrrrrerrneee 29 Table 7 The Setup Wizard Wireless Settings Screen ou eee 31 Table 8 Private IP Address Ranges sicciccecssssiiseicssenencnadenesesestesanndanaeeneeeeeseeneeadons 35 Table 9 IP Address Decimal and Binary 2 2 2 ccccceeccseeeeeeeeesseeseeeneeecnens 35 Table 10 Subnet Mask Decimal and Binary ooooococccococccccccccccccncnonininanananananannnno 36 Table 11 The Status System Information Screen eeeeeeeeeeeeeeeeeeeeeeees 40 Table 12 The Status DOCSIS WAN Screen cnnccccccccococccocononcncconoccnnnanananannnnnnnns 42 Table 13 The Status DOCSIS Event Screen 2 20 ccccccceceeeeeeeeeeeseseeseeeeeenees 45 Table 14 The Status Wireless Status Screen cnccccccocccccnccccccccccccccnnnnnnnnnnnnn nono 46 Table 15 The Basic LAN Setup Screen cnooooocccnncinonccccccncccoconccnonnnnnnnnnnnnnnnnnnnnnos 52 Table 16 The Basic Gateway Function Screen oocooooccccccccccccccccccccinanannnnnncnnnnno 54 Table 17 The Basic Port Forwarding Screen 2 cccccccccccceceeeseeeeeeeeeeseenens 55 Table 18 The Basic Po
94. s Manage button NOTE NOTE Ensure that Enabled is selected in the Security gt Service Filter screen in order to add or edit a trust PC The following screen displays Figure 40 The Security Service Filter gt Trust PC List Add Edit Screen Trust Manage Device Host Name IP Address Rule Status SASAE Disabled Apply Close The following table describes the labels in this screen Table 37 The Security Service Filter Add Edit Trust Manage Device Screen Host Name This displays the name of each network device connected IP Address This displays the IP address of each network device connected Rule Status Use this field to select whether the filtering rule should be active or not Select Enabled to activate the rule Matching traffic will be blocked gt Select Disabled to deactivate the rule Matching traffic will not be blocked 96 Version 1 1 08 2013 Copyright e 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Apply Click this to save your changes to the fields in this screen Close Click this to return to the Service Filter screen without saving your changes to the trust PC list 7 4 The Device Filter Screen Use this screen to configure Media Access Control MAC address filtering on the LAN and to configure IP filtering NOTE To configure MAC address filtering on the wireless network see Access Control Screen on page 78 You can
95. s before your device s IP address lease expires and a new IP address is assigned to it by the DHCP server DHCP Start IP Use this field to specify the IP address at which the CGN3 begins assigning IP addresses to devices on the LAN when DHCP is enabled DHCP End IP Use this field to specify the IP address at which the CGN3 stops assigning IP addresses to devices on the LAN when DHCP is enabled NOTE Devices requesting IP addresses once the DHCP pool is exhausted are not assigned an IP address Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen WAN Info WAN Address This field displays the CGN3 s IP address on the WAN Wide Area Network interface Prefix Length This displays the prefix length supplied by your ISP typically 64 DNS Server This field displays the Domain Name Servers that the CGN3 uses to resolve domain names into IP addresses Connected Computers Host Name This displays the name of each network device connected on the LAN IP Address This displays the IP address of each network device connected on the LAN MAC Address This displays the Media Access Control MAC address of each network device connected on the LAN Type This displays whether
96. ss Channel 5GHz Auto SSID Overview CGN3 235D8 E Broadcast SSID Enabled WMM Enabled Security Mode WPAIWPA2 TKIP AES Security Key 251134040806 SSID Overviewm 5G Hz CGN2 35D8 5G6 EE Broadcast SSID Enabled WMM Enabled Security Mode WPA MPA2 TKIP AES Security Key 251134040806 The following table describes the labels in this screen Table 14 The Status Wireless Status Screen Basic Overview Wireless Status This field displays ON when the CGN3 s 2 4 GHz wireless network is active and displays OFF when it is inactive Wireless Mode This displays the type of 2 4 GHz wireless network that the CGN3 is using Wireless Channel This displays the wireless channel on which the CGN3 s 2 4 GHz wireless network is transmitting and receiving 5GHz Wireless Status Wireless Status This field displays ON when the CGN3 s 5 GHz wireless 5GHZ network is active and displays OFF when it is inactive Wireless Mode This displays the type of 5 GHz wireless network that 5GHz the CGN3 is using Wireless Channel This displays the wireless channel on which the CGN3 s 5GHz 5 GHz wireless network is transmitting and receiving SSID Overview 46 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 14 The Status Wireless Status Screen continued SSID This displays the 2 4 GHz wireless network s Service Set Identifier This is the name
97. that you change the SSID from its default for security reasons Enable Use this field to enable or disable the SSID gt Select ON to enable the SSID gt Deselect OFF to disable the SSID Broadcast SSID Use this field to make this SSID visible or invisible to other wireless devices gt Select ON if you want your network name SSID to be public Anyone with a wireless device in the coverage area can discover the SSID and attempt to connect to the network gt Select OFF if you do not want the CGN3 to broadcast the network name SSID to all wireless devices in the coverage area Anyone who wants to connect to the network must know the SSID WMM QoS Use this field to apply Wifi MultiMedia WMM Quality of Service QoS settings to this SSID gt Select ON to enable WMM QoS on this SSID gt Select OFF to disable WMM QoS on this SSID Save Changes Click this to save your changes to the fields in this screen Cancel Click this to return the fields in this screen to their last saved values without saving your changes Help Click this to see information about the fields in this screen 5 2 2 5G Settings Use this screen to configure the CGN3 s 5GHz wireless network Click Wireless gt Basic Settings then click the 5G tab The following screen displays 72 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 27 The Wireless B
98. the device s IP address was assigned by DHCP DHCP IP or self assigned Interface This displays whether the device is connected on the LAN Ethernet or the WLAN Wireless x where x denotes the wireless mode b g or n 53 Version 1 1 08 2013 Copyright 2013 Hitron Technologies 0 Q hitron Hitron CGN3 User s Guide 4 3 The Gateway Function Screen Use this screen to configure gateway function You can turn port triggering on or off and configure new and existing port triggering rules Click Basic gt Gatewat Function The following screen displays Figure 18 The Basic Gateway Function Screen Capability Residential Gateway Function Disabled UPNP seinem Disabled Save Changes Help The following table describes the labels in this screen Table 16 The Basic Gateway Function Screen Residential Gateway Use this field to turn gateway function on or off Function gt Select Enabled to turn gateway function on gt Select Disabled to turn gateway function off UPNP Use this field to turn UPNP on or off gt Select Enabled to turn UPNP on gt Select Disabled to turn UPNP off Save Changes Click this to save your changes to the fields in this screen Help Click this to see information about the fields in this screen 4 4 The Port Forwarding Screen Use this screen to configure port triggering You can turn port triggering on or off and configure new and existi
99. tted data The sophistication of each security method varies as does its effectiveness The CGN3 supports the following wireless security protocols in order of effectiveness gt WEP the Wired Equivalency Protocol this protocol uses a series of keys or data strings to authenticate the wireless client with the AP and to encrypt data sent over the wireless link WEP is a deprecated protocol and should only be used when it is the only security standard supported by the wireless clients WEP provides only a nominal level of security since widely available software exists that can break it in a matter of minutes gt WPA PSK WiFi Protected Access Pre Shared Key WPA was created to solve the inadequacies of WEP There are two types of WPA the enterprise version known simply as WPA requires the use of a central authentication database server whereas the personal version supported by the CGN3 allows users to authenticate using a pre shared key or password instead While WPA provides good security it is still vulnerable to brute force password guessing attempts in which an attacker simply barrages the AP with join requests using different passwords so for optimal security it is advised that you use a random password of thirteen characters or more containing no dictionary words gt WPA2 PSK WPA2 is an improvement on WPA The primary difference is that WPA uses the Temporal Key Integrity Protocol
100. ttings see IP Address Setup on page 22 26 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Setup Wizard This chapter describes the CGN3 s setup wizard which displays when you click Setup Wizard in the toolbar It contains the following sections gt Setup Wizard Overview on page 27 gt Setting Password on page 27 gt LAN Settings on page 28 gt Wireless Settings on page 30 gt Summary on page 31 2 1 Setup Wizard Overview Your CGN3 possess a setup wizard that allows you to rapidly configure its most important settings including password LAN and wireless settings 2 2 Setting Password Use this screen to create a new password for the CGN3 s user interface NOTE It is strongly recommended that you change the CGN3 s password from its factory default Click Setup Wizard The following screen displays 27 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 7 The Setup Wizard Setting Password Screen Setup Wizard Setting Password Welcome to the setup wizard Please change your password to enhance security Old Password Enter Old Password New Password Enter New Password Confirm New Password Confirm New Password The following table describes the labels in this screen Table 5 The Setup Wizard Setting Password Screen Old Password Enter the password with which you currently log int
101. ttings are lost 1 4 1 Manual IP Address Setup By default your CGN3 s local IP address is 192 168 0 1 If your CGN3 is using the default IP address you should set your computer s IP address to be between 192 168 0 2 and 192 168 0 254 NOTE If your CGN3 DHCP server is active set your computer to get an IP address automatically in step 5 The CGN3 assigns an IP address to your computer The DHCP server is active by default Take the following steps to manually set up your computer s IP address to connect to the CGN3 22 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide NOTE This example uses Windows XP the procedure for your operating system may be different Click Start then click Control Panel 2 In the window that displays double click Network Connections 3 Right click your network connection usually Local Area Connection and click Properties 4 In the General tab s This connection uses the following items list scroll down and select Internet Protocol TCP IP Click Properties 5 You can get an IP address automatically or specify one manually gt If your CGN3 s DHCP server is active select Get an IP address automatically gt If your CGN3 s DHCP server is active select Use the following IP address In the IP address field enter a value between 192 168 0 2 and 192 168 0 254 default In the Subnet mask field enter 255 255 255 0 default NO
102. ttings prior to resetting the CGN3 the settings cannot be recovered LAN1 LAN2 LAN3 LAN4 Use these ports to connect your computers and other network devices using Category 5 or 6 Ethernet cables with RJ45 connectors 17 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 2 Hardware Connections CABLE Use this to connect to the Internet via an F type RF cable POWER Use this to connect to the 12v 2A power adapter that came with your CGN3 NEVER use another power adapter with your CGN3 Doing so could harm your CGN3 Figure 3 Power Adaptor 1 3 LEDs This section describes the CGN3 s LEDs lights 18 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Figure 4 LEDs Hitron CGN3 User s Guide Table 3 LEDs LED STATUS DESCRIPTION POWER Off The CGN3 is not receiving power On The CGN3 is receiving power 19 Version 1 1 08 2013 Copyright 2013 Hitron Technologies lt Q hitron Table 3 LEDs Hitron CGN3 User s Guide DS Green blinking The CGN3 is searching for a downstream frequency on the CABLE connection Green steady The CGN3 has successfully located and locked onto a downstream frequency on the CABLE connection Blue The CGN3 is engaged in channel bonding on the downstream connection Off There is no d
103. twork is not enabled ach Green steady The 2 4GHz wireless network is enabled and no gt data is being transmitted or received over the 2an 2 4GHz wireless network Green blinking The 2 4GHz wireless network is enabled and data is being transmitted or received over the 2 4GHz wireless network Bi color Wi Fi Protected Setup WPS is in operation on the 2 4GHz wireless network WIRELESS Off The 5GHz wireless network is not enabled 5GHZ Green steady The 5GHz wireless network is enabled and no data is being transmitted or received over the 5GHz wireless network Green blinking The 5GHz wireless network is enabled and data is being transmitted or received over the 5GHz wireless network Bi color Wi Fi Protected Setup WPS is in operation on the 5GHz wireless network USB Off No USB device is connected to either USB port Green steady A USB device is connected to one of the USB ports and is not transmitting or receiving data Green blinking A USB device is connected to one of the USB ports and is transmitting or receiving data When you turn on the CGN3 the LEDs light up in the following order POWER 2 DS 3 US 4 STATUS gt The LAN LED lights up as soon as there is activity on the LAN ports the WIRELESS LEDs light up once the wireless network is ready and the USB LED lights up once a connected device on either USB port is detected 21 Version 1 1 08 2013
104. um channel to use NOTE Use the Auto setting unless you have a specific reason to do otherwise WPS Enabled Use this field to turn Wifi Protected Setup WPS on or off on the 5GHz network gt Select ON to enable WPS gt Deselect OFF to disable WPS WPS AP Pin This field displays the Wifi Protected Setup WPS access point key for the 5GHz network Multiple SSID Settings Primary SSID Click this to view settings for the main 5GHz SSID Network Name SSID Enter the name that you want to use for this SSID This is the name that identifies your network and to which wireless clients connect NOTE Itis suggested that you change the SSID from its default for security reasons Enable Use this field to enable or disable the SSID gt Select ON to enable the SSID gt Deselect OFF to disable the SSID Broadcast SSID Use this field to make this SSID visible or invisible to other wireless devices gt Select ON if you want your network name SSID to be public Anyone with a wireless device in the coverage area can discover the SSID and attempt to connect to the network gt Select OFF if you do not want the CGN3 to broadcast the network name SSID to all wireless devices in the coverage area Anyone who wants to connect to the network must know the SSID 74 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Table 25 The Wi
105. ur CGN3 s wireless network This is the name that identifies your network and to which wireless clients connect Security Type Use this field to apply security encryption to your wireless network gt Select Open to use no wireless security Anyone can join the network gt Select Encrypted to require people who want to access your wireless network to use a password Then enter the password you want to use in the Security Key field that displays Prev Click this to return to the previous screen Finish Click this to continue to the next screen 2 5 Summary Use this screen to save your changes to the setup wizard s configuration Click Finish in the Setup Wizard Wireless Settings screen The following screen displays 31 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide Figure 10 The Setup Wizard Summary Screen Setup Wizard Summary Please confirm the changes that will be applied to the device Password New Password Password Not Changed Lan Configuration Private LAN IP Address 192 168 0 1 Subnet Mask 255 255 255 0 DHCP Status Enabled DHCP Start IP 192 168 0 2 DHCP End IP 192 168 0 254 Wireless Configuration Primary SSID Name CGN3 35D8 Security Mode WPA WPA2 TKIP AES Wireless Secure Key 251134040806 If you are happy with the settings click Save changes The following confirmation message displays Figure 11
106. use gt 802 11 B G Mixed use IEEE 802 11b and 802 11n gt 802 11 11N Only use IEEE 802 11n gt 802 11 B G N Mixed use IEEE 802 11b 802 11g and 802 11n gt 802 11 G N Mixed use IEEE 802 11g and 802 11n NOTE Only wireless clients that support the network protocol you select can connect to the wireless network If in doubt use 11B G N default Wireless Channel Select the 2 4GHz wireless channel that you want to use or select Auto to have the CGN3 select the optimum channel to use NOTE Use the Auto setting unless you have a specific reason to do otherwise WPS Enabled Use this field to turn Wifi Protected Setup WPS on or off on the 2 4GHz network gt Select ON to enable WPS gt Deselect OFF to disable WPS WPS AP Pin This field displays the Wifi Protected Setup WPS access point key for the 2 4GHz network Multiple SSID Settings NOTE The CGN3 supports up to 3 SSIDs If your service provider enabled multiple SSIDs you will see their details here Primary SSID Click this to view settings for the main 2 4GHz SSID 71 Version 1 1 08 2013 Copyright 2013 Hitron Technologies 0 Q hitron Hitron CGN3 User s Guide Table 24 The Wireless Basic Settings Screen 2 4G continued Network Name SSID Enter the name that you want to use for this SSID This is the name that identifies your network and to which wireless clients connect NOTE Itis suggested
107. y standard 5 1 6 WMM WiFi MultiMedia WMM is a Quality of Service QoS enhancement that allows prioritization of certain types of data over the wireless network WMM provides four data type classifications in priority order highest to lowest gt Voice gt Video gt Best effort gt Background If you wish to improve the performance of voice and video at the expense of other less time sensitive applications such as Internet browsing and FTP transfers you can enable WMM You can also edit the WMM QoS parameters but are disadvised to do so unless you have an extremely good reason to make the changes 5 1 7 Guest Networks Your CGN3 supports the creation of a wireless guest network A guest network enables you to allow temporary visitors to access your wireless Internet connection without revealing your primary network password s Computers connected to the guest network can access the Internet connection only and have no access to other computers or devices on the wireless or wired network 69 Version 1 1 08 2013 Copyright 2013 Hitron Technologies Q hitron Hitron CGN3 User s Guide 5 2 Basic Settings Screen Use this screen to configure your CGN3 s basic 2 4GHz and 5GHz wireless settings You can turn the wireless modules on or off select the wireless mode and channel and configure the wireless networks SSID settings The CGN3 has separate 2 4GHz and 5GHz wireless networks gt To configure the CGN3

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