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CK3R and CK3X Mobile Computer User Manual

1. 62 Configure LEAP Security with Funk Security 0 63 Configure Static WEP Security with Funk Security 63 Use Open No Security Associations with Funk Security 64 Select Microsoft as Your Security Choice 0 cece cece eee eee 64 Configure WPA or WPA2 Enterprise 802 1x Security with Mictosoft Secur e arkati soak Mek Aon tepals ye a Mee eed 65 Configure WPA or WPA2 Personal PSK Security with Microsoft SE CUTLEY sara here ae a a TEA NA aa tale Pan OERA E ROE NEETA eGR 65 Configure 802 1x Security with Microsoft Security 66 Configure Static WEP Security with Microsoft Security 67 Use Open No Security Associations with Microsoft Security 67 4 Manage the Computer 0cceeeeeeee een e eee eeeeeee 69 How to Manage the Computer in Your Network 0 00 0 e cee cece ee eee ee 70 How to Manage the Computer with CloneNGo 0000s eee eee 70 How to Manage the Computer with SmartSystems 0 0005 70 How to Manage the Computer with Third Party Software 71 How to Develop and Install Applications 0 0 occ 71 How To Package Your Application 0 0 71 Install Applications with SmartSystems 0 000 e cece eee eee 72 Install Applications with Microsoft Synchronization Software 73 CK3R and CK3X Mobile Computer User Manual vii Contents Instal
2. ge 3 e CK3R and CK3X Mobile Computer User Manual Numeric Keypad mul pul N D Numeric Keypad a Ors 123 Appendix C Keypads and Keystrokes 124 Special Functions Continued Character Alphanumeric Keypad Numeric Keypad Caps Lock o B ED Field Exit FidEx Up Arrow a A Cay Down Arrow A v2 Cv Left Arrow w A Ce Right Arrow e A OD Control aa 1 Alt oe ae Depending on your computer model some of the following characters or functions will not be printed on the keypad Other Available Characters and Functions Character or Function Alphanumeric Keypad Numeric Keypad BAAT oeae goca Joe a o 3 oo 3 JAO w e 4 e a m 5 o o 5 i A e 6 oao o 6 amp coo Jo SA jas oco 8 a e a ooo 9 aC o ooo o x a0 C lt D Enter 0 A en F4 e lt a8 Enter eo F1 a0 e o E CK3R and CK3X Mobile Computer User Manual Appendix C Keypads and Keystrokes Other Available Characters and Functions Continued Character or Function Volume Down OK Volume Up Soft Key 1 Soft Key 2 Alphanumeric Keypad aB e p la le See ee lal Mow B Numeric Keypad Yoma Enter as Enter N A N A N A N A N A N A A Z Z SS A 3 8 8 8
3. 2 Select Communications gt 802 11 Radio gt Certificates Intermec Settings PAC Manager PAC Manager Enroll Certificates Enroll Certificates Certificates Applet Certificates Applet Import Certificates Import Root Certificates en XE 8 04 Certificates 3 Tap Import Certificates 4 To import a certificate chain a b A d e Tap the Import PFX tab Next to the Select pfx to import field tap lt lt lt Find and select the root certificate If necessary enter the Password of pfx Tap Import Certificate 5 To import user and root certificates from a Microsoft IAS server a b Tap Web Enrollment To log on to the server enter the User Password and Server IP Address Tap OK When you are prompted to load the root certificate tap OK When the message box appears to let you know the certificate has been added tap OK CK3R and CK3X Mobile Computer User Manual 59 Chapter 3 Configure the Computer How to Make Your Security Choice The computer supports Funk and Microsoft security Your security choice depends on your network security needs Choose Funk security if you use the computer in a static environment that requires a high level of security Funk security provides CCX v4 compliance support for LEAP and TTLS and configuration for up to four profiles Funk security is the default security setting on the computer Choose Microsoft security if you pr
4. 27 2003 v Time 1 12 56 PM aly Clock Alarms Screen with Horizontal Scroll Bar CK3R and CK3X Mobile Computer User Manual 33 Chapter 2 About the User Interface and Intermec Applications About Screen Gestures The Windows Embedded Handheld 6 5 interface supports the use of gestures with the finger or stylus to move around the screen Title Bar Status Icons 34 Screen Gestures Gesture Tap Double tap Hold Flick Pan Description Represents the left click of a mouse Represents the left double click of a mouse Represents the right click of a mouse when you press and hold on the screen and a context menu appears Initiates scrolling in the direction horizontal or vertical the finger or stylus moves across the screen Press and hold on the screen and then drag in any direction Tappable icons on the Title bar immediately show you the status of your network the volume the battery and the time Title Bar Status Icons Icon KO Hao 2 is Description You have a new notification You have a new text message You have a new email message You have a new instant message An alarm is set CK3X Microphone is on Internet call is in progress Bluetooth is on CK3R and CK3X Mobile Computer User Manual Chapter 2 About the User Interface and Intermec Applications Title Bar Status Icons Continued Icon Description Bluetooth headset is detected n w ActiveSync conne
5. Chapter 1 About the Computer Features Use the Computer as a Two Way Radio Use the Push To Talk PTT feature with an audio application such as iTalkie to communicate with other computers over the 802 11 radio network For more information about the iTalkie application go to www tabletmedia com iTalkie html e After you install an audio application press and hold the PTT key to talk to another computer How to Read Bar Codes The computer has an internal imager that can read 1D and 2D bar code symbologies composite symbologies and postal codes e The CK3R computer has an EA31 area imager e The CK3X computer has either an EA30 area imager an EX25 near far range area imager or an 5603ER extended range area imager You can also connect the computer to these external scanners e Cordless scanners such as the SF51 SG20 and SR61 using Bluetooth communications Tethered scanners such as the SG10 SG20 SR30 and the SR61 using a CK3 RS 232 adapter Model AA21 Read Bar Codes with the Imager All of the imagers support omni directional scanning and include an aiming beam to help you correctly frame bar codes Before you start reading bar codes use Intermec Settings to e enable only the bar code symbologies that you need e choose the predefined imager mode that best suits your environment CK3R and CK3X Mobile Computer User Manual 21 Chapter 1 About the Computer Features 22 Predefined Mode F
6. The Intermec Dashboard provides proactive monitoring of your computer to prevent downtime Using Intermec Dashboard you can easily see the health of the computer and help pinpoint the source of a problem to determine if it is hardware or software related It is highly integrated with SmartSystems You can also use SmartSystems to remotely monitor the health of your computers For help see the SmartSystems help Intermec Dashboard displays information such as the status of network connection battery usage and battery health storage space and internal devices It also provides system information such as the operating system firmware and hardware configuration e To access the Intermec Dashboard press the Intermec Dashboard button on the numeric keypad or press D on the alphanumeric keypad Signal NA My Connections Battery Battery 100 System Available Memory 812 450 Kb My Devices m TED Intermec Dashboard Main Screen CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer About Troubleshooting the Computer These troubleshooting tables may help you fix some common problems you may experience with your computer These tables group solutions for the Wi Fi connection 802 1x security the scanner and general operation of the computer Note If you send the computer in for service it is your responsibility py to save the computer data and its con
7. ebile le The following ITE functions are only operational when you are using K the ITE application Intermec Terminal Emulation ITE Functions Character or Function Alphanumeric Keypad Field Exit CK3R and CK3X Mobile Computer User Manual Numeric Keypad FldExit 125 Appendix C Keypads and Keystrokes 126 Intermec Terminal Emulation ITE Functions Continued Character or Function System Request Home Attention Reset Clear Roll Down Previous Screen Roll Up Next Screen Page Left Page Up Page Down Page Right Field Field 8 8 8 B CS CS Ca Ce 8 CS 8 Alphanumeric Keypad Numeric Keypad aB FidExit O Oe a iN ergi gt a a Q Q Q Q ml Q Q me Q Q Q Q 8 8 8 e 8 8 8 a 8 e 8 oDe E A ele Deh Hee E B lt 0 9 CK3R and CK3X Mobile Computer User Manual CK3R and CK3X Mobile Computer User Manual 127 Intermec by Honeywell 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2014 Intermec by Honeywell All rights reserved CK3R and CK3X Mobile Computer User Manual P N 935 075 002
8. the Intermec Power Options screen appears with a list of power options If you do not select a power options setting the currently selected action the button outlined in bold occurs after the timeout Hibernate does not appear as an option if the computer is connected to external power Intermec Power Options Hibernate battery swap Suspend Reboot The Intermec Power Options Default Screen Use the next table to understand the Intermec Power Options and what settings are available for your computer 16 CK3R and CK3X Mobile Computer User Manual Intermec Power Options Option Hibernate battery swap Suspend Reboot Cancel Screen Off Shutdown CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features Description High power saving mode The computer saves the current system state registry and file system and then powers off all radios and internal devices You can wake the computer by pressing the Power button or connecting the computer to external power Medium power saving mode When on battery power Suspend mode saves the current system state and then turns off most radios and internal devices The WWAN radio remains in a lower power state and can still receive calls When the computer is connected to external power Suspend mode turns off the screen but leaves all radios on You can wake the computer by pressing the Power button pulling the scanner trigger or
9. try cold booting it If this process does not work use a clean boot to get the computer up and running for further troubleshooting 1 Press and hold the Power button for about 2 seconds to suspend the computer 2 Remove the battery pack from the back of the computer 3 With a stylus press the Reset button in the battery cavity 4 Insert the battery pack into the computer and immediately press and hold the Power button 5 Continue to hold the Power button until the Release IO Button prompt appears on the screen You will have to press two keys for the next part of this procedure Our example uses key 6 and key 9 but you can press any two keys 6 Release the button and the message Enter first key in 20 seconds appears on the screen Press 9 on the keypad 7 The message Enter second key in 6 seconds appears on the screen Press 6 on the keypad 8 The message Reconfirm first key in 6 seconds appears on the screen Press 9 again 9 The message Reconfirm second key in 6 seconds appears on the screen Press 6 again 10 The message Cleanboot Confirmed appears on the screen The computer starts the process of clean booting CK3R and CK3X Mobile Computer User Manual 89 Chapter 5 Troubleshoot and Maintain the Computer Clean the Computer A 8 90 To keep the computer in good working order you may need to clean the scanner window color camera window and the touch screen Clean the
10. Integrators can perform hands free provisioning and deploy and manage Intermec devices SmartSystems provides a consistent way to manage Intermec devices located on site or remotely to maximize IT resources and lower the total cost of ownership for Intermec data collection equipment SmartSystems Foundation can be downloaded at no charge from the Intermec website For more information visit www intermec com SmartSystems CK3R and CK3X Mobile Computer User Manual 39 Chapter 2 About the User Interface and Intermec Applications 40 CK3R and CK3X Mobile Computer User Manual Configure the Computer Use this chapter to learn about the available methods for configuring your computer and how to use Intermec Settings You can also use this chapter to learn how to configure network communications and wireless security Chapter 3 Configure the Computer How to Configure the Computer You can configure many parameters on the computer such as the bar code symbologies it decodes or the network settings The values you set for these parameters determine how the computer operates There are several ways to configure the computer e Directly on the computer You can use Intermec Settings directly on the computer to change only the settings on that computer e Remotely using Intermec SmartSystems With SmartSystems you can remotely configure all of your mobile computers as well as other SmartSystems enabled Intermec devices and perip
11. Manage the Computer with Third Party Software You can use third party software such as Wavelink Avalanche to centrally manage your Intermec devices Device management software enables you to update software increase security track your assets and troubleshoot devices remotely You can download the Wavelink enabler for the mobile computer from the Wavelink website For more information visit the Intermec website and search for Wavelink Avalanche or visit www wavelink com to download the enables How to Develop and Install Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer The Resource Kits are a library of C NET Java and web components grouped by functionality that you can use to create applications for the computer The Resource Kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec website at www intermec com idl How To Package Your Application After you develop your application you need to package it for installation on your mobile computer For very simple applications the executable file may be the only file you need to deploy Typically you will have a set of files to install Intermec recommends using cabinet cab files to install more complex applications The computer uses standard Windows Mobile cab files and will install third party cab files CK3R and CK3X Mobile Computer User Manual 71 Chapter 4 Manage the Computer
12. Scanner Settings Scanner Setting Scanner Model Trigger Mode Aimer Mode Hardware Trigger Trigger Timeout sec Aiming Duration msec Turn Off After Good Read Scanner Firmware Version Imager Settings Imager Setting Predefined Modes Imager Decode Mode Lighting Mode Lighting Goal Illumination Level Initial 1D Search Area Direct Part Marking Mode Damaged 1D Codes Image File Location Folder Memory Limit MBytes Enable Tagging Location Data Output Compression Output Compression Quality Edge Enhancement Noise Reduction Subsampling Image Rotation Image Lighting Correction Default Value Internal Scanner Level Typical aimer Enable 2 500 Enable One shot Read only Default Value 1D and 2D Standard 2D Imager Illumination LED Priority 42 100 Smart Raster Disable Disable My Documents MDI 13 Disable Bitmap 0 None 0 None None Disable CK3R and CK3X Mobile Computer User Manual RFID Decode Security Settings Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance RFID Settings RFID Setting Enable RFID Service Application Connection Settings Application Connection Setting Allow External BRI Connections BRI TCP Port Enable Logging Reader 1 Settings Reader 1 Setting Enable Reader Connected Reader Model Device Address RFID Module Settings RFI
13. Settings Main Menu appears 2 Tap Device Settings gt Language 3 Select the Save current language when updating OS checkbox 4 Tap OK 4 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features About the Battery Warning The battery used in this device may present a fire or A chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Dispose of used batteries promptly Keep away from children The computer uses one of these rechargeable Lithium ion battery packs as its main power source CK3R CK3X Battery Packs Battery Model Description Ships With AB17 2000 mAH 7 4 Wh battery CK3R AB18 5100 mAH 18 5 Wh battery CK3X 1001AB01 5200 mAH 19 2 Wh battery includes battery health monitoring You can use the battery status icon in the Title bar or the Intermec Dashboard to view the charging status of your battery The optional 5200 mAH battery provides higher performance with less power improves cold temperature operation and provides remote health monitoring if you are using SmartSystems Charge the Battery Make sure you fully charge the battery before you use your computer You can charge the battery before or after you install it in the computer A fully discharged battery charges in approximately 4 AB17 to 7 AB18 1001AB01 hours e Insert the battery into the battery bay of the AD20 single dock AB17 or AB18 only insert up t
14. You can have your cab file place the application in any of these memory locations on the computer e Object store root directory e The non volatile Flash File Store Applications and data in the Flash File Store will persist through a clean boot or if you reflash the operating system image e The optional microSD card Depending on available disk space you may want to consider installing your application files on the microSD card Using a card creates the Storage Card folder on the computer Files copied to any of these locations are safe when you cold boot the computer if the Autouser dat file has been edited correctly All cab files in each CABFILES folder are automatically extracted after a cold boot For more information about AutoRun see the Intermec Developer Library Resource Kit Developer Guide Install Applications with SmartSystems 72 You can use the SmartSystems console to drag and drop Intermec applications onto your mobile computer The console is part of SmartSystems 1 Download your application file from the Intermec website and unzip it on your desktop PC 2 Double click the application file to install it The application file should appear in the Software Vault 3 From the SmartSystems console in the Software Vault drag and drop the application onto each mobile computer in your network or drop the application on a group of computers contained in a folder CK3R and CK3X Mobile Computer User Manual Ch
15. a S Y gt A C OMENO R Jo B Alphanumeric Keypad CK3R and CK3X Mobile Computer User Manual 13 Chapter 1 About the Computer Features a n 2 a zS 7 R m 3 3 o A 7 GAJE EN 1 Ra bs A Numeric Keypad About the Color Coded Keys 14 Use the orange 9 key and the green 98 key to access additional characters symbols and functions printed on the keypad overlay After you understand how to use the color coded keys and key sequences you can access all of the additional features printed on the keypad overlay The default setting for the Green Orange keys is Press once to lock You can also set the keys to Press twice to lock if you do not want the Green Orange keys to lock after pressing them one time The information in this section assumes that you are using the default setting for the Green Orange keys lock options To change the setting for the Green Orange keys go to Start gt Settings gt System gt Intermec Settings gt Device Settings gt Keypad CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features How to Use the Color Coded Keys You Want to Press Example Use an orange key LED turns on On the alphanumeric
16. battery Steady red The computer is connected to a charger and the battery is charging Amber There is a battery error The battery is not charging because it is missing faulty or outside the allowable charging temperature range If it is outside the charging temperature range charging will resume when the battery temperature returns to the acceptable range of 5 C to 35 C 41 F to 95 F Off The computer is not on external power and the battery is operating normally 8 CK3R and CK3X Mobile Computer User Manual About Battery Life and Conservation Chapter 1 About the Computer Features Batteries that are stored outside the computer for long periods of time slowly discharge Intermec recommends storing the battery ina charger to maintain battery performance Battery Conservation Tips When You Want to Use the computer and the low battery status icon appears or the battery light turns on Stop using the computer for 5 minutes or longer Store the computer for more than a day Store the battery outside the computer CK3R and CK3X Mobile Computer User Manual Do this to Save Battery Power Connect the computer to an external power source Or save your data press the Power button and select Hibernate After the computer turns off remove the battery and insert a fully charged battery Make sure that the low battery status icon is not on the screen and the battery status LED is not on Press t
17. enabled by default o 4 g 12 16 20 24 28 32 36 40 12 30 8 T 20 4 10 0 L 0 4 E 10 8 L 20 12 au cm 0 10 20 30 40 50 60 70 80 90 100 EA30 Typical Reading Distances Extended Reading Range Activated EA30 Typical Reading Distances Extended Reading Range Activated Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 6 50 cm 2 56 24 50 cm 9 65 mils0 50 mm 20 in7 00 cm 2 76 in62 50 24 61 mils1 mm 40 in14 50 cm S 71in in97 50 cm 38 39 mils in EAN UPC 100 0 33 mm 13 mils 6 cm 2 36 in 40 cm 15 75 in CK3R and CK3X Mobile Computer User Manual 99 Appendix A Specifications EA30 Area Imager Minimum Reading Distances Minimum reading distances are measured in the dark 0 lux g 4 8 12 16 20 24 28 in 12 30 E Data Matrix 10 mils P 20 4 10 o FORSS 0 4 i 10 125mm 5 mils g EAN UPC 20 12 30 cm 0 10 20 30 40 50 60 70 EA30 Minimum Reading Distances EA30 Minimum Reading Distances Minimum Symbology Density Distance Maximum Distance Code 39 0 10 mm 4 9 5cm 3 74in8 10 5 cm 4 13 in14 mils0 13 mm 5 cm 3 15 in7 cm 5 51 in45 mils0 50 mm 20 cm 2 76 in9 5 cm 17 72 in62 mils1 mm 40 cm 3 74 in cm 24 41 in mils EAN UPC 100 0 33 mm 13 mils 6 cm 2 36 in 31 5 cm 12 4 in 100 CK3R and CK3X Mobile Computer User Manual Appendix A Specifications EA30 Minimum Reading Distances Continued Minimum Symbology Density Dista
18. hold the Power button for about 2 seconds until the Intermec Power Options screen appears 3 From the Intermec Power Options screen select Hibernate 4 If necessary disconnect the handstrap from the bottom of the computer CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features 5 Press the battery release tab toward the battery until the battery is released and then remove the battery 6 Insert the top end of a fully charged battery into the computer and press down firmly on the bottom of the battery The battery release tab makes a clicking sound when the battery is completely installed About Battery Status Use the battery icon on the Title bar to view the power status of the battery Battery Status Icons Icon Status Battery is fully charged M y 7 5 m E ct ce The Battery status LED below the computer screen indicates the charging status of the battery Battery has medium charge Battery is low You need to replace the battery soon Battery is critically low You need to replace the battery now Battery is charging CK3R and CK3X Mobile Computer User Manual 7 Chapter 1 About the Computer Features Battery status LED Battery LED States LED State Description Steady green The computer is connected to a charger and the battery is more than 95 charged Blinking red The battery is very low The computer will soon go into Suspend mode Charge or replace the
19. on the computer To resume activity press a key or tap the screen You can configure the brightness and the timeout of the screen backlight Configure the Screen Backlight Timeout Use the Start menu to configure the timeout for the screen backlight The Power option settings shown below suspend the device after a specific amount of time To actually turn off the screen go to Start gt Settings gt System gt Intermec Settings gt Device Settings gt Power Management gt Battery Power gt Screen turns off after 18 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features 1 Tap Start gt Settings gt Power 2 Tap Advanced on the horizontal scroll bar Z A 2 44 Battery lt Advanced gt Battery Power Ping On battery power Turn off screen if x device not used for On external power m Turn off screen if LJ device not used for 3 Select the screen power off settings that you want the computer to use when it is on battery power or external power 4 Tap OK Configure the Screen Backlight Brightness Use Intermec Settings to configure the brightness of the screen backlight You can also set the amount of time that the backlight remains on before dimming automatically to save power 1 Tap Start gt Settings gt System gt Intermec Settings 2 Tap Device Settings gt Backlight gt Display 3 Select a brightness level The default value is 1 4 To
20. set the amount of time that the screen backlight remains on before dimming automatically select a setting from the Dim backlight after on power list By default the backlight does not dim automatically 5 Tap OK and exit Intermec Settings CK3R and CK3X Mobile Computer User Manual 19 Chapter 1 About the Computer Features About the Audio Features Your mobile computer has a speaker a microphone CK3X only and several software tools for configuring the volume of sounds Adjust the Speaker Volume The computer volume includes sounds you hear when you tap the screen or scan bar codes with a scanner 1 Tap the Title bar at the top of the screen 2 Tap the Volume icon KE 3 Use your stylus to adjust the volume slider or use the side volume buttons to change the volume setting 4 Tap OK About the Push to Talk Feature You can use the Push to Talk PTT feature on the CK3X to e record audio on your computer e use your computer as a two way radio Record Audio Use the Push to Talk PTT key to record audio on your computer 1 Ifyour computer is in suspend mode press the PTT key to turn on the computer 2 Press the PTT key to start the Notes application in audio note mode and then tap the Record button to start recording Or press and hold the PTT key to start the Notes application in audio note mode and start recording 3 To stop recording release the PTT key 20 CK3R and CK3X Mobile Computer User Manual
21. the Intermec Settings Command Reference Manual available from the Intermec website at www intermec com Data Collection 108 Data Collection Settings Data Collection Setting Enable Scanner Port Enable Scanner Auto Detect Scanner Port Baud Rate Symbology Settings Symbology Australian Post Aztec BPO CanadaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128 GS1 128 DataMatrix DutchPost Default Value Enable Enable 38400 Default Value Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Enable Enable Disable CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Symbology Settings Continued Symbology Default Value EAN UPC Enable UPC A UPCE EAN 8 EAN 13 GS1 Composite Disable GS1 DataBar Expanded Disable GS1 DataBar Limited Disable GS1 DataBar Omni Directional Disable HanXin Disable Infomail Disable Interleaved 2 of 5 Disable JapanPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable MSI Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable SwedenPost Disable Telepen Disable TLC 39 Disable Symbology Option Setting Symbology Option Default Value Preamble None disabled Postamble None disabled Symbology Identifier Disable Multicode Disable CK3R and CK3X Mobile Computer User Manual 109 Appendix B Default Settings
22. the WEP key values are not saved Configure the WEP key values and save your changes CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer 802 1x Security Problems and Possible Solutions Continued Problem Possible Solution The mobile computer Make sure that indicates it is not e the User Name and Password parameters on the mobile computer match the user name and password on the authentication server You may need to configure the password on both the mobile computer and the authentication server authenticated on your authentication server the user and group are allowed and the group policy is allowed to log into the server For help see the documentation that shipped with your authentication server software e the IP address and secret key for the access point match the IP address and secret key on the authentication server You may need to configure the IP address and secret key on both your access point and authentication server e the authentication server software is running on the server PC You clean boot the mobile When you clean boot the computer the date computer and this message and time are not saved Configure the date and appears The server time and save your changes certificate has expired or your system date is incorrect Troubleshoot the Scanner with Scan Diagnostics The ScanDiagnostic application helps troubleshoot problems such as the i
23. 0 640 720 800 880 EX25C Near Far Range Imager 2D Typical Reading Distances EX25C 2D Symbologies Typical Reading Distances with 0 24 cm 0 09 in Setback Symbology Density Minimum Distance Maximum Distance DataMatrix 0 25 mm 10 15 cm 5 91 in25 90 cm 35 43 in310 mils0 76 mm 30 cm 9 84 in cm 122 05 in450 mils1 4 mm 55 cem 177 17 in1100 mils2 5 mm 100 cm 433 07 in mils Typical reading distances are measured in an office environment 200 lux Minimum distance depends on bar code width and scan angle CK3R and CK3X Mobile Computer User Manual Appendix A Specifications N5603 Extended Range Reading Distances Minimum reading distances are measured in the dark 0 lux Red Illumination Monochrome and Monocolor Sensors Guaranteed Specifications Symbology 5 mil Code39 128 7 5 mil Code 39 128 10 mil Code 39 128 15 mil Code 39 128 20 mil Code 39 128 100 UPC 5 mil PDF417 6 7 mil PDF417 10 mil PDF417 10 mil DataMatrix Aztec 20 mil DataMatrix 10 mil QR Code 20 mil QR Code 32 mil Maxicode Near Distance 14 7 cm 5 8 in 11 2 cm 4 4 in 8 1 cm 3 2 in 5 1 cm 2 0 in 7 9 cm 3 1 in 7 1 cm 2 8 in 15 5 cm 6 1 in 11 9 cm 4 7 in 6 1 cm 2 4 in 13 5 cm 5 3 in 10 2 cm 4 0 in 10 9 cm 4 3 in 5 3 cm 2 1 in 10 7 cm 4 2 in Far Distance 22 4 cm 8 8 in 33 2 cm 13 in 40 9 cm 16 1 in 48 3 cm 19 0 in 57 9 cm 22 8 in 48 3 cm 19 0 in 18 8 cm 7 4 in 24 9 cm 9 8 in 37 8 cm 14 9 in 25 4 cm 10 0 in 40 6 cm
24. 1 Chapter 5 Troubleshoot and Maintain the Computer 802 1x Security Problems Use this section to find possible solutions to 802 1x security problems 802 1x Security Problems and Possible Solutions Problem The mobile computer indicates that it is authenticated but it does not communicate with the host The mobile computer does not appear to be authenticating and a network connection icon does not appear on the toolbar A network connection icon appears in the toolbar but then disappears You are setting up multiple access points in a network with different SSIDs and the connection fails 82 Possible Solution Make sure the mobile computer IP address host IP address subnet mask and default router are configured for the network The mobile computer may not be communicating with the access point Make sure the mobile computer network name matches the access point network name SSID The access point may not be communicating with the server Ensure the access point is turned on properly configured and has 802 1x security enabled The mobile computer may not be communicating with the intended access point Make sure that the network name matches the access point network name The default network name is INTERMEC The access point may not be communicating with the server Ensure the access point is turned on properly configured and has 802 1x security enabled When you change the SSID
25. 11 Radio gt Microsoft Security 3 Enter the Network name SSID 4 For Network Authentication select Open CK3R and CK3X Mobile Computer User Manual 67 Chapter 3 Configure the Computer 5 For Data Encryption select Disabled 6 Tap OK 68 CK3R and CK3X Mobile Computer User Manual 4 Manage the Computer Use this chapter to learn how to remotely update configure and monitor your Intermec computers You will also find information on installing and developing software applications as well as how to upgrade the system software Chapter 4 Manage the Computer How to Manage the Computer in Your Network When you have multiple mobile computers and peripherals in your network it is essential to have an easy way to manage updates configure all the devices and remotely troubleshoot problems Intermec provides two free software solutions for managing your computers e CloneNGo is a peer to peer license free way to easily clone settings from one computer to another e SmartSystems is a device management software platform that helps you manage your devices e You can also purchase third party device management software through a vendor How to Manage the Computer with CloneNGo Intermec CloneNGo is a software application that allows you to copy the settings and parameters from a master computer onto one or more client computers Cloning reduces redundancy and error by providing an efficient and accurate way t
26. 16 0 in 26 4 cm 10 4 in 45 0 cm 17 7 in 45 0 cm 17 7 in Minimum reading distances are measured at 535 lux Delta 7 6 cm 3 0 in 21 8 cm 8 6 in 32 8 cm 12 9 in 43 2 cm 17 0 in 50 cm 16 2 in 41 2 cm 16 2 in 3 3 cm 1 3 in 13 0 cm S5 1 in 31 8 cm 12 5 in 11 9 cm 4 7 in 30 5 cm 12 0 in 15 5 cm 6 1 in 39 6 cm 15 6 in 34 3 cm 13 5 in Red Illumination Monochrome and Monocolor Sensors Typical Specifications Symbology 10 mil Code 39 128 15 mil Code 39 128 100 UPC 10 mil PDF417 32 mil Maxicode CK3R and CK3X Mobile Computer User Manual Near Distance 6 1 cm 2 4 in 3 8 cm 1 5 in 6 1cm 2 4 in 5 6 cm 2 2 in 7 9 cm 3 1 in Far Distance 44 2 cm 17 4 in 54 9 cm 21 6 in 53 3 cm 21 0 in 39 6 cm 15 6 in 52 8 cm 20 8 in Delta 38 1 cm 15 0 in 51 1 cm 20 1in 47 2 cm 18 6 in 34 0 cm 13 4 in 44 9 cm 17 7 in 105 Appendix A Specifications Field of View Resolution Focus Extended Range ER Horizonal Field Angle degrees 15 8 Vertical Field Angle degrees 12 2 106 CK3R and CK3X Mobile Computer User Manual Default Settings Appendix B Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CK3 If you restore the CK3 to factory default settings the CK3 uses these values The commands are grouped by function and reflect the organization of Intermec Settings For detailed information on most of the commands see
27. 3R and CK3X Mobile Computer User Manual Contents Configure the Computer Remotely with SmartSystems 00000 0 00008 50 About Network Communications 0 eit ai ccc cece eee cence ence nees 50 Configure 802 11 Radio Communications 0 00 0 cece eee eee 51 About Bluetooth Communications 0 00 c cece cece eee eee e eens 51 Turn On the Bluetooth Radio 0 ccc cece eens 52 Connect a Bluetooth Scanner 0 0 ccc cee cece cee aee 53 Create a Configuration Bar Code with EasySet 54 Connect to a Bluetooth Printer 0 cc cee ccc eee eee 54 Connect a Bluetooth Audio Device 0 ccc ccc cece eee 56 Connect to a Wireless Reader 0 00 cece cee cc eee c eee eee 57 About Serial and USB Communications 0 00 cee cc eee cee eens 57 About Wireless Security s 5 00 005 ede 3 teh eee eee ses oa U as pate eee doe nee 58 Loada Certificate cn a8 ccs ive shen betes koe oe age Dev bg selene Lore a a a opine 58 How to Make Your Security Choice Eri aA EE E EE A 60 Select a Funk Security Profile 0 000 eee cece eens 60 Configure WPA or WPA2 Enterprise 802 1x Security with Funk SECUTI aa A EE EA AEE aga oie ans Bits cone haa elee dh E GMC ecg ce gt 61 Configure WPA or WPA2 Personal PSK Security with Funk SECUTI 034 bs oe dicdai sary tains Mare Maes cae cabo E ate dia EA tin glean eel 61 Configure 802 1x Security with Funk Security
28. 440 480 A G8 Gee Se ee 160 m 400 128 100 EAN ima scontiest UEC 96 o 240 160 80 o 80 160 240 vw om lec L_ao0 PEE CREE CEES EET E EE EE ACTER EET cm 0 100 200 300 400 500 600 700 800 900 1000 1100 1200 EX25C Near Far Range Imager 1D Typical Reading Distances 102 CK3R and CK3X Mobile Computer User Manual Appendix A Specifications EX25C 1D Symbologies Typical Reading Distances with 0 24 cm 0 09 in Setback Minimum Symbology Density Distance Maximum Distance Code 39 0 25 mm 10 15cm 5 91in16 135cm 53 15in280 mils0 50 mm 20 cm 6 30 in25 cm 110 24 inS50 mils1 mm 40 cm 9 84 in40 cm 216 54 in720 mils1 4mm 55 cm 15 75 in cm 283 46 in1200 mils2 5 mm 100 cm 472 44 in mils Code 128 2 5mm 100 mils 1300 cm 511 81 in retro reflective EAN 100 0 33 mm 13 mils 15 cm 5 91 in 160 cm 62 99 in Typical reading distances are measured in an office environment 200 lux Minimum distance depends on bar code width and scan angle CK3R and CK3X Mobile Computer User Manual 103 Appendix A Specifications 104 64 96 128 160 192 224 256 288 320 352 a ater a e est nee 160 400 128 0 25 mm 10 mils E200 74cm 96 240 64 1 4mm 55 mils 1133 9 L160 64 160 96 240 790 cm i 3 5mm 140 mils i 311 I B 390 e 400 TUTT TEIT ETT IT TTET TT ETT TTT EET TTT am 0 80 160 240 320 400 480 56
29. D Module Setting Tag Type CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Default Value 0 300 ms 0 Disable Disable Default Value Enable Default Value Enable 2189 Disable Default Value Off Off IP30 000000000000 Default Value EPC Class 1 Gen2 111 Appendix B Default Settings RFID Module Settings Continued RFID Module Setting Dense Reader Mode LBT Channel LBT Scan Enable Field Separator ID Report No Tag Report Report Timeout Timeout Mode ID Timeout Antenna Timeout ID Tries Antenna Tries Read Tries Write Tries Initialization Tries Lock Tries Select Tries Unselect Tries Initial Q Field Strength dB Session Enable Antenna Port 1 Enable Antenna Port 2 Enable Antenna Port 3 Enable Antenna Port 4 Bluetooth Power Off Default Value Off 5 On Space Off Off 0 ms Off 100 ms 50 ms A RP RP WR DB WY WO eR CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Communications Communications Settings Communications Setting Device Name 802 11 Radio Settings 802 11 Radio Setting Default Value CK3xXxxxXXXXXXXX Default Value Radio Enabled Off Security Choice Funk Security Radio Measurement 300 Radio Bands CK3X only b g 2 4 GHz Allow Security Changes Enabled Funk Security Settings Funk Security Setting Default Value Active Profile Profile 1 Hide Password Text Enabled Pro
30. E E E xii Telephone Support sesisereriss reisi p cence een eens xii Who Should Read This Manual 0 0 0 c ccc ccc cece cece eee eee xii Related Documents retiisi Asie alee oh deed A Cte Cases Saige ds ES xiii 1 About the Computer Features 0 0cceeeeee eee eee T About the CK3R and CK3X Mobile Computers 0 00 00 cece e eee eee eee 2 What s Newin this Releases euseda ea edad assets wits Mee Seed AOR cas Pied alert 3 About Language Provisioning rossas can cacy ack see oe ees Beek Coe Oth MEE Red cee Cow Rees 4 Turn On the CK3 for the First Time 0 0 0 ccc cece eens 4 Save Current Language when You Update the OS 0 e eee 4 About the Battery aT era REEERE ays RIAAN ERATE ARANEA INA AEO RR WANANE 5 Chatge the BATY ena oid REET ia ee eR ee ete 5 Battery C harde Tim s mirena sha aad anna eau ioe See Seed OEE hook oe ae oe 6 Chanserthe Battery 5 324 33 02 4 tinera inara bee pid bide A ARE yeaa ewe es 6 About Battery Sasra ea nina Se bare bas Case ROATE FAREA REEE RAEI 7 About Battery Life and Conservation 0 00 0 cece cece eee ee 9 Aboutthe Status LEDS semet eneee a E E eee eh Wet Renan ce Were a teee 10 About the Keypads snus ssa creeewu cats ag EEEE Lue see ER OEE Rees Ce eee Semele 13 About the Color Coded Keys 0 eee cece een ESRAR 14 How to Capitalize Characters sr ninr cece cence een DEESA 15 About the Power Button 0 0 0 ccc ccc cee cc eee cece eee ence ene eeee
31. Rotation Portrait 0 Degrees Enable Screen Rotation Disabled Rotate Portrait Enabled Rotate Landscape Enabled Rotate Signature Capture Disabled 116 CK3R and CK3X Mobile Computer User Manual Core Messaging Service Core Messaging Service Settings Core Messaging Service Setting Server IP Associated Server IP Broadcast Name Port Keep Alive Ping Interval Device Monitor Device Monitor Settings Device Monitor Setting Enable Device Health Data Collection Enable Device Health Application Enable Blue Light LED Set Rule File Location Asset Message Send Period System Device Health Seconds Network Device Health Seconds Printer Device Health Seconds Directory Screen Captures Allowed Enable Wipe Interval in Days Virtual Wedge Virtual Wedge Settings Virtual Wedge Setting Enable Virtual Wedge Virtual Wedge Method CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Default Value Null Null INTERMEC 62241 30 Seconds Default Value On On Off for Ready to Work SmartSystems HealthRules txt 0 90 45 300 SmartSystems ScreenCapture 3 Disabled 3 Default Value Enabled Adapt to Application 117 Appendix B Default Settings Virtual Wedge Settings Continued Virtual Wedge Setting Default Value Bar Code Scanner Grid Null Label Encoding Code Page 1252 D ANSI Win3 1 US Magstripe Reader Grid Null Read Command READ REPORT DIRECT User Defin
32. TION SELVICES sas pce Boe Seka Pep Beda oe A PSE FE ge OY Sen eae Se 118 C Keypads and Keystrokes cecceeueeeeeeeeeneeeeeee 119 Characters and Functions on Keypads soris y 0 0 e cece cece eee eens 120 CK3R and CK3X Mobile Computer User Manual ix Contents x CK3R and CK3X Mobile Computer User Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document condition or statement that must be strictly observed to avoid h A warning alerts you of an operating procedure practice death or serious injury to the persons working on the equipment Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Su
33. adio in the computer is turned on before you try to connect to a scanner 1 Tap Start gt Settings gt System gt Wireless Scanning Wireless Scanners a 6 3 32 This enabler manages Bluetooth scanner connections on this device Remove Device 2 Tap Add Device 3 Select Quick Connect Search or Manual Follow the instructions on the screen to add a Bluetooth scanner After you add a Bluetooth scanner you can configure scanner settings and parameters in Intermec Settings CK3R and CK3X Mobile Computer User Manual 53 Chapter 3 Configure the Computer 54 py Create a Configuration Bar Code with EasySet To connect a Blueooth scanner to the computer you can read a configuration bar code with the scanner You create the bar code using Intermec EasySet Note To create the configuration bar code you need the computer Bluetooth address The address is on the labels located on the outside of the computer shipping box and on the packet of information that ships with the computer t Go to the Intermec website at www intermec com 2 Click the Products tab 3 On the Products page click Computers gt Handheld Computers gt your computer model number gt the Downloads tab gt Easyset ver 5 X X X 4 Follow the instructions to download and install EasySet 5 Open EasySet and select Interface gt Bluetooth gt Connect disconnect gt Compose BT address The Bluetooth Connect disconnect Compos
34. ads and Keystrokes Alphanumeric Characters Continued Character Alphanumeric Keypad Numeric Keypad q Q a0 Fs r R wo s a0 Fs t p Ole u v Ol v v o w w Glo x D fro y a0 Fu z z 0 Fz A JAAA DoE B oooO ocea c A 6 Oa D AHO Oo E AWE o0 F HAAF Claas G SAAE oo H JAE ways AGC oss J HAAA oo K JAOK oom L JAHE wo ce ne M AAM ooa AINN 5 ASIN Oar o JAO Dom P HAAF Olas Q DIGICIG wom CK3R and CK3X Mobile Computer User Manual 121 Appendix C Keypads and Keystrokes Alphanumeric Characters Continued Character Alphanumeric Keypad Numeric Keypad R JAAR Ooe s SAAE DoE T HAAT DoE U HAAY DoF v JAAN Oom w DAW oom x JAAK oof Y A Olea z HAA oofa 0 o TE 1 A ER 2 v2 E 3 C3 ER 4 lt 4 4 5 5 6 56 G 7 C7 7 8 e8 8 9 a 9 Function Keys Character Alphanumeric Keypad Numeric Keypad F1 FA F1 F2 Fa F2 F3 Fal F3 F4 E Fa F5 F5 F5 122 CK3R and CK3X Mobile Computer User Manual Appendix C Keypads and Keystrokes Function Keys Continued Character F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 Special Functions Character Forward Tab Back Tab Space Backspace Shift Alphanumeric Keypad eD eD 8 SIS 9 6 e b eO oha eO a a GE e a m Alphanumeric Keypad 2
35. an Boot the Computer 0 00ncha eevee tee eerie sarah eee peeps 89 Clean the Compulterss 0t cccie sag whee lesen eae T O E RE R emp esd 90 A Specifications 0 eeeeeeee eee e eee e eee nes 91 Physical and Environmental Specifications 1 00 0 0 Aa AEA E EE EEE 92 EA31 Typical Reading Distances Extended Reading Range 95 EA31 Imager Minimum Reading Distances 0 00 e cece eee 96 EA31 Imager Typical Reading Distances 00 e cece eee eee eee 97 EA30 Typical Reading Distances Extended Reading Range 99 EA30 Area Imager Minimum Reading Distances 0 000 00 100 EX25C Near Far Range Area Imager Reading Distance 101 N5603 Extended Range Reading Distances 0 0000 cee eee eee ee 105 viii CK3R and CK3X Mobile Computer User Manual Contents B Default Settings seca iene iene ea eee en een 107 Defatilt Configuration eiad Ara a eae ee exe Bye aes Sen aaeene Leet tes 108 Data Gollectionincsse sod 4 Bie Sie Heed hed eel SO N a A a a 108 REDD nga Mech he E eto Fates ets ta uses ee A EE AEE saan E AAT 111 COMMUNICATIONS scos nex co Mele Bes a es ee A Ra en O a 113 Device Settings mipien 2 asian Baas Sa Bas eae te teen 114 Core Messaging Service 0 cece eee eee EERIE ERRES 117 Device Monitor oei oka ee ih SAE Eo hee ain a ea eens Cates 117 Vittilal Wedge ar yerr sa yA pO Secu ee tere sins AEREE ous Sees 117 TO CA
36. an Button Green Orange Keys Lock Options Power Management Settings Power Management Setting Enable Power Button Screen Screen Off Hibernate Battery Swap Suspend Reboot Shutdown Screen Timeout Seconds Screen Turns Off After Battery Power Device Turns Off After Battery Power CK3R and CK3X Mobile Computer User Manual Appendix B Default Settings Default Value Off ActiveSync RNDIS Client One beep Default Value Normal Normal Normal Automatic Low light Default Value RFID Scanner Press Twice to Lock Default Value On Disabled Enabled Enabled Enabled Disabled 5 Disabled 5 minutes 115 Appendix B Default Settings Power Management Settings Continued Power Management Setting Default Value Screen Turns Off After External Power Disabled Device Turns Off After External Power Disabled Enable Device Sleep Disabled Sleep Face Down Enabled Sleep Portrait Disabled Sleep Reverse Portrait Disabled Profile Settings Application Settings Profile Settings Application Setting Default Value Always On Show Option in Profile Settings Maximize Battery Life Show Option in Profile Settings Normal Show Option in Profile Settings 1D Bar Codes Optimized Show Option in Profile Settings Bright Sunlight Show Option in Profile Settings Reflective Labels Show Option in Profile Settings Standards Show Option in Profile Settings Screen Settings Screen Setting Default Value Screen
37. anual is for the person who is responsible for installing configuring and maintaining the CK3R and CK3X mobile computer This manual provides you with information about the features of the computer and how to install configure operate maintain and troubleshoot it Before you work with the CK3R or CK3X you should be familiar with your network and general networking terms such as IP address CK3R and CK3X Mobile Computer User Manual Before You Begin Related Documents Here are some related Intermec documents you might find useful Intermec Settings Command Reference Manual Intermec Developer Library IDL Resource Kit Developer s Guide The Intermec website at www intermec com contains our documents as pdf files that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CK3X computer product page click Computers gt Handheld Computers gt CK3X 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category the Product Family and Product to find your documentation CK3R and CK3X Mobile Computer User Manual xiii Before You Begin xiv CK3R and CK3X Mobile Computer User Manual 1 About the Computer Features This chapter introduces the CK3R and CK3X Mobile Computers with Windows E
38. application designed for Intermec mobile computers that provides a platform from which other applications may be launched while attempting to provide a locked down environment You can configure Intermec Launcher for your specific application requirements You can download and use Intermec Launcher for a 60 day evaluation period After the evaluation period expires you will need to purchase a license For more information on Intermec Launcher see the Intermec Launcher User Guide About Intermec Terminal Emulator Intermec Terminal Emulator ITE is Intermec s popular terminal emulation client designed for enterprise level data collection In a single client ITE supports multiple emulation protocols Its features include session persistence remote management and configuration and multiple security options ITE provides a consistent user interface and a common menu structure Intermec Settings simplifying the use and management of applications running on Intermec mobile computers You can download and use ITE for free for a 60 day demo period During the demo period a demo mode message box appears each time you launch ITE Press Enter to close the message box When the demo period expires you need to purchase a license For more information on ITE see the Intermec Terminal Emulator ITE User Guide About SmartSystems Intermec SmartSystems is an easy to use centralized software platform With SmartSystems IT Administrators and
39. apter 4 Manage the Computer Install Applications with Microsoft Synchronization Software When you only have a few computers to update with applications you can copy files using Microsoft synchronization software This procedure assumes the Microsoft synchronization software is installed on your PC and is up and running 1 Connect to the mobile computer through the synchronization software 2 Copy the cab files from your development PC to the mobile computer 3 Reboot or cold boot the computer 4 After the boot process is finished browse to the cab files and tap the files to install them Install Applications with a microSD Card Use a microSD card to install applications on one computer at a time or if you do not have a network connection 1 Copy your application file to the microSD card 2 Insert the microSD card into the mobile computer Note You need to manually reset the computer after you install the storage card 3 On the mobile computer browse to the SD Card folder and run your application CK3R and CK3X Mobile Computer User Manual 73 Chapter 4 Manage the Computer How to Launch Applications Automatically There are two ways to launch applications automatically on a cold boot Set up your application cab file to place a shortcut to the application in the Windows StartUp directory at install time Use AutoRun to start your application at boot time AutoRun ships on the computer and automates
40. can download and license for your computer For more information on Features Demo see Intermec Features Demo User Guide About Intermec Browser Intermec Browser is a web browser designed for Intermec computers and is compatible with Microsoft Internet Explorer 6 IE6 and Pocket Internet Explorer PIE This locked down application deliberately limits normal web browser functionality For example users cannot exit the program type URLs or use the Back button You can configure Intermec Browser for your specific application requirements and you can design your own web pages You can download and use Intermec Browser for free for a 60 day evaluation period After the evaluation period expires you need to purchase a license For more information on Intermec Browser see the Intermec Browser User Manual About Intermec HTMLS Browser Intermec HTMLS Browser provides a free open platform application environment for Intermec computers You can now run the same cross platform web applications on an Intermec computer that you can run on iOS and Android devices Intermec HTMLS Browser also lets you run applications while the computer is connected to the web ot while it is offline For more information on the HTMLS Browser see the Intermec HTMLS Browser User Guide CK3R and CK3X Mobile Computer User Manual Chapter 2 About the User Interface and Intermec Applications About Intermec Launcher Intermec Launcher is a Microsoft Windows
41. character or function and then the key with the keypad press 2 then D printed above a key character or function to open the device health printed above it LED dashboard On the stays on alphanumeric keypad press then M to typea zero 0 Use a green character key LED turns on On the alphanumeric or function printed and then the key with the keypad press 99 and above a key character or function then __3 to select the ok printed above it LED function On the numeric stays on keypad press 08 then to type a backslash Unlock the green or or a8 once Press 2 or 9 once to orange key unlock the key The LED turns off How to Capitalize Characters You can capitalize characters individually or you can enable Caps Lock to type all capital letters To capitalize a single character e On the alphanumeric keypad press the 9 key and then the A key to select the Shift function e On the numeric keypad press the a0 key and then the C4 key to select the Shift function To enable Caps Lock e Onthe alphanumeric keypad press the 2 key and then the 8 key e On the numeric keypad press the e0 key and then the gt gt key To disable Caps Lock e When in Caps Lock mode press key to disable Caps Lock CK3R and CK3X Mobile Computer User Manual 15 Chapter 1 About the Computer Features About the Power Button When you press the Power button for about 2 seconds and hold it
42. ct Hidden Network wo N OUN kh WN ow Tap OK The User Logon dialog box appears If you selected PEAP y a Enter a User Name Password and Domain b Ifyou want to save the password for future authentication sessions select Save Password 66 CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer 11 Ifyou selected TLS enter a User Name and Domain 12 Tap OK Configure Static WEP Security with Microsoft Security Before you set static WEP security with Microsoft security you need to enable the radio on your computer and set the date Intermec recommends that you use WPA2 PSK instead of WEP if possible Start Intermec Settings Select Communications gt 802 11 Radio gt Microsoft Security Enter the Network name SSID For Network Authentication select Open For Data Encryption select WEP For 802 1X Authentication select Disabled ny fu FP WN a For Network Key Value enter an ASCII key or hex key e For 64 bit WEP enter a 5 byte value 5 ASCII characters or Ox followed by 5 hexadecimal pairs e For 128 bit WEP enter a 13 byte value 13 ASCII characters or Ox followed by 13 hexadecimal pairs 8 For Network Key Index select the key you want to use to transmit data 9 Tap OK Use Open No Security Associations with Microsoft Security To create an open network you can set no security with Microsoft security 1 Start Intermec Settings 2 Select Communications gt 802
43. ction is established AN Da ActiveSync synchronization is in progress a There is a problem with the ActiveSync synchronization AAN Hi Connected to a Wi Fi network Connected to a Wi Fi network and other networks are detected Wi Fi synchronization is in progress Other Wi Fi networks are detected Information about a new Wi Fi network is available Wi Fi is on but not connected to a network and other networks are detected Wi Fi is on but not connected to a network and no networks are detected 2 2 pang A network connection is active uab A network connection is inactive x P The volume is on The volume is off x ramm The battery has full charge Pramana r The battery has a high charge pmm The battery has a medium charge JZ m The battery has a low charge bemoan CK3R and CK3X Mobile Computer User Manual 35 Chapter 2 About the User Interface and Intermec Applications Title Bar Status Icons Continued Icon Description The battery has a very low charge The computer is attached to external power and the battery is charging No battery is installed in the computer E A fe Calibrate the Screen If the touch screen does not respond as expected when you tap it with the stylus you may need to calibrate the screen 1 Tap Start gt Settings gt Systems gt Screen 2 Tap Align Screen and follow the instructions to align the screen 3 Tap OK About Int
44. e BT address screen appears 6 Enter the BT address listed on the labels that shipped with your computer 7 Click OK Connect to a Bluetooth Printer You can connect the computer to a Bluetooth printer and use the computer to wirelessly print to the printer Make sure that the Bluetooth radio in the computer is turned on before you try to connect to an Intermec Bluetooth printer such as the PB21 PB50 or PR3 To configure your computer for printing wirelessly using Bluetooth you need to e create an application that opens the wireless printing COM port on the computer For help see the Bluetooth Resource Kit which is part of the Intermec Developer Library IDL available from the Intermec website at www intermec com idl e select the current Bluetooth printer on the computer For help see the next procedure CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Note You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports For help see the Bluetooth Resource Kit documentation 1 Tap Start gt Settings gt System gt Wireless Printing Bluetooth Printing Ping qx 4 20 Current Printer Set Different Printer Manual _ 2 Tap Search to find a printer or tap Manual to enter a device address Follow the onscreen instructions to select the current Bluetooth printer 3 Optional Tap Print Test Pa
45. e Home Screen 00 ee enia ec cc eee cc eee cee EET ea SEEE 32 About Screen Gestures moeone See aE a ee eo hae 34 Tithe Bat Status ICONS 2 5 3 9 204g iets ova Sa a Riek bb sh sew eed bees wae 34 Calibrate the Screens easet ea a er eke dele eee ho bees 36 About Intermec Applications 00 c ccc eee ene n eens 36 Intermec Applications on the Computer 0 0 00 eee eee eee eee 36 Downloadable Intermec Applications for the Computer 4 38 About Features Demo 0 eee cece eect e eee eee eee 38 About Intermec Browser 0 0 c ccc cece cc eee cc eee ruren 38 About Intermec HTMLS Browser 0 0 00 cece eee cc cece e eee 38 About Intermec Launcher 0 0 0 c gerer oer oa AT a en 39 About Intermec Terminal Emulator 0 0c cece cece eee 39 About SmartSystems ood cieik ec ds caede oa eee oA AES phe ed whole ees 39 3 Configure the Computer 00cceee cece eee e eee eee 41 How to Configure the Computer 0 0 c eect ences 42 About Intermec Settings on the Computer 0 0 cece eee ees 42 Start Intermec Seven gS osne e eer ep hacen New Lee me eee Meee eee 43 About the Structure of Intermec Settings 0 00 eee eee eee eee 43 How to Navigate in Intermec Settings 0 e eee eee eee e eee 48 Enable Intermec Settings Password escore ti ekr EnA cece cece EEEN 49 Restore Default Setn rones enea ra hans lee E EAEE Larne charg E ees 49 vi CK
46. eatures 5 Location of Orange and Green Key LEDs Orange and Green Key Status LEDs Callout LED Color 4 Orange key status Orange 4 Orange green key status Orange or green 5 Green key status Green 12 Description The Orange shift plane is enabled You can type characters or access functions printed in orange on the keypad When the LED is orange the Orange shift plane is enabled You can type characters or access functions printed in orange on the keypad When the LED is green the Green shift plane is enabled You can type characters or access functions printed in green on the keypad The Green shift plane is enabled You can type characters or access functions printed in green on the keypad CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features About the Keypad The computer comes with either an alphanumeric keypad or a numeric keypad In low light conditions an ambient light sensor automatically turns on the keypad backlight To conserve power you can disable the keypad backlight The CK3R keypads do not have the PTT key DA A aN Be I gt ENO Je V CN OF ORL X fL Of N JENN J DEGE a 3 C8 5S 2 iB S w amp 5 of o ORSK mS
47. ed Read Command READ Date YYYY MM DD Disabled Time HH_MM_SS Disabled Tag Separator SP space User Defined Tag Separator Null End of Message CRLF Return Line Feed User Defined End of Message Null RFID Reader Grid Null Location Services Location Services Settings Location Services Setting Default Value Port 9569 Enable Server Disable 118 CK3R and CK3X Mobile Computer User Manual C Keypads and Keystrokes Appendix C Keypads and Keystrokes Characters and Functions on Keypads Use these tables to learn how to enter standard characters as well as other available characters and functions with the keypad Ifa character or function does not have a sequence of keystrokes it is only available through the soft input panel SIP You can access the SIP by tapping the keyboard icon on the touch screen The information in the character and function tables assumes that the Green Orange keys lock option in Intermec Settings gt Device Settings gt Keypad is set to the default of Press once to lock The information in these tables will not work if you have this option set to Press twice to lock Alphanumeric Characters Character Alphanumeric Keypad Numeric Keypad a A aD Ese 4 8 w 7 e 8 q D 9 e E a F G Ces g os h H we i i oT j ge k K os i B aD Foex m m 0 u Og o Q F p OF 120 CK3R and CK3X Mobile Computer User Manual Appendix C Keyp
48. eless reader About Serial and USB Communications You can use these accessories to transmit data to and receive data from another device through serial or USB communications e AD20 single dock e AV10 vehicle dock e AA21 RS 232 adapter e Desktop USB adapter e USB snap on adapter e RS 232 DEX adapter For information on these accessories contact your local sales representative CK3R and CK3X Mobile Computer User Manual 57 Chapter 3 Configure the Computer About Wireless Security The computer provides these security solutions for your wireless network Wi Fi Protected Access 2 WPA2 Wi Fi Protected Access WPA 802 1x LEAP Funk security only WEP You use either Funk or Microsoft security to implement your wireless security solution Intermec recommends WPA2 security with PSK Personal or 802 1x Enterprise key management Before you set security you need to enable the radio set the date and set the SSID on your computer To use 802 1x security you need to load a root certificate on your computer To use transport layer security TLS with 802 1x security you also need to load a user certificate Load a Certificate To use transport layer security TLS with 802 1x security you need a unique client certificate on the computer and a trusted root certificate authority CA certificate 58 CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer 1 Start Intermec Settings
49. er right pane When you are done making changes select File gt Save Settings About Network Communications You can use the mobile computer in your wireless or wired data collection network You can connect your computer using 50 802 11 radio communications Ethernet communications Bluetooth communications USB and serial communications CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Configure 802 11 Radio Communications The CK3R has an 802 11b g n radio and the CK3X has an 801 11a b g n radio to transfer data using wireless communications Before you configure radio communications you need to have your wireless network set up including your access points By default the 802 11 radio is disabled Use the following procedure to enable the Wi Fi radio using Intermec Settings Tap Start gt Settings gt System gt Intermec Settings 2 From the Intermec Settings main menu tap Communications gt 802 11 Radio gt Radio Enabled 3 Select the Radio Enabled check box and tap OK By default the computer uses Funk security and enables DHCP To enable both the 2 4 GHz and 5 0 GHz bands for the 802 11a b g n radio from the Intermec Settings 802 11 Radio menu tap Radio Bands and select a b g 2 4 and 5 0 GHz 4 Use Intermec Settings to configure the parameters you need to use for communications with your network 5 Configure 802 11 security About Bluetooth Communicatio
50. ermec Applications Intermec provides several useful applications to help you configure troubleshoot and connect your computer to other devices and networks You can also download additional applications from the Intermec website to help you use all of the features of your computer Intermec Applications on the Computer 36 Intermec applications help you configure troubleshoot and connect your computer to other devices and networks Intermec Applications Available on the Computer Icon Application Description Bluetooth Audio Use the Bluetooth Audio application to cd connect to a Bluetooth headset or hands free device CK3R and CK3X Mobile Computer User Manual Chapter 2 About the User Interface and Intermec Applications Intermec Applications Available on the Computer Continued Icon a E E B o agde Application CloneNGo Intermec Settings ISpyWiFi Profile Settings ScanDiagnostic Sensor Calibration Wireless Center Wireless Printing Wireless Readers Wireless Scanning CK3R and CK3X Mobile Computer User Manual Description Use CloneNGo to configure basic device settings on multiple client computers from one master computer For more information see the CloneNGo User Guide Use Intermec Settings to configure your computer You can use Intermec Settings to individually configure a computer or you can use it through SmartSystems to configure all of your computers Use ISpyWiF
51. es 16 About the Sereen Backlight lt 0 02 jae nanan seated so EANA CO te eager Semen oes pew oe 18 Configure the Screen Backlight Timeout sirige ie eaa eee eee 18 Configure the Screen Backlight Brightness 0 00 c cece eee eee 19 About the Audio Features 23 44 04 acnies eies ot cecsaus denebed UeadadiwaheGbentedee 20 Adjust the Speaker Volume rae aan EEA EE RERNA ARRETE RATAR 20 About the Push to Talk Feature 00 ccc ccc ccc eee cece eee eee enes 20 ReCOrd AUGION 4 2 4 8 et Bbc hat bec hs aa ts at ACA Ne ee ke Ek onl so 20 CK3R and CK3X Mobile Computer User Manual v Contents Use the Computer as a Two Way Radio 0 ccc eee eens 21 Howto Read Bat Codes sis c cd cede ceca aed cuits a E a Ble ne a we bee ges was As 21 Read Bar Codes with the UMARE o eater iaa TE cece cee eee eee eee ee 21 Connect a Bluetooth Scanner 0 ccc ccc cece cee cence ences 23 Connecta Tethered SGati net iia oxo tonse aay ska a a esl awa peso aa 24 Insert a mictoSD Card oi ec E cake ss cob badd bbe ca sdae genebewe dee de chee gen 24 Howto kranser Bil ese 2 irate e E a is ora eden Viethen eh eee ee erst Vestas 27 Set Up the Computer as a Mass Storage Device esri rrer r oneri DAA SEE VEEE EN 27 CK3 Options and Accessories raspad Sa ead ee Pe Oe Pes eA BE es 28 2 About the User Interface and Intermec Applications 31 About the User Int rtace 5 feces bcd a ode og ao vee oe cane odd Gk we Ae bees vanes 32 About th
52. figuration Intermec is only responsible for ensuring that the hardware matches the original configuration when repairing or replacing the computer Wi Fi Connection Problems Use this section to find possible solutions to Wi Fi connection problems Wi Fi Connection Problems and Possible Solutions Problem When you turn on the mobile computer after it was suspended for 10 to 15 minutes or longer the mobile computer can no longer send or receive messages over the network The computer is connected to the network and you move toa new site to collect data Now your mobile computer is not connected to the network The mobile computer appears to be connected to the network but you cannot establish a terminal emulation session with the host computer The mobile computer appears to be connected to the network but the host computer is not receiving any information from the mobile computer CK3R and CK3X Mobile Computer User Manual Possible Solution The host may have deactivated or lost the current terminal emulation session In a TCP IP direct connect network turn off the Keep Alive message from host to maintain the TCP session while the computer is suspended Move closer to an access point or toa different location to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network Move closer to an access point or toa different l
53. file Label Profile_1 Network Type Infrastructure Channel 3 SSID INTERMEC Power Mode Enabled FastPSP 8021x None Association Open Encryption None Pre Shared Key Null Transmit Key Keyl Mixed Cell On Logging Off CK3R and CK3X Mobile Computer User Manual 113 Appendix B Default Settings Ethernet Adapter Settings IP Settings Current Device IP Address DHCP DHCP Client Identifier IP Address Subnet Mask Default Router Primary DNS Secondary DNS Primary WINS Secondary WINS Bluetooth Settings Bluetooth Setting Bluetooth Power Device Settings Device Settings Device Setting Date Time Save Current Language When Updating OS Enable ActiveSync Enable SD Card Enable USB External Drive Enable All Image Capture Enable a URL barcode to launch browser Beeper and Voice Headset Beeper Screen Taps Default Value 0 0 0 0 Enable Null Null 255 0 0 0 Null Null Null Null Null Default Value Off Default Value Null Null Disabled Enabled Enabled Enabled Enabled Disabled Medium Very Low Off CK3R and CK3X Mobile Computer User Manual Device Settings Continued Device Setting Key Clicks USB Function Driver Good Read Backlight Settings Backlight Setting Normal Light Backlight Adjustment Low Light Backlight Adjustment Bright Light Backlight Adjustment Keypad Backlight Automatic Ambient Light Sensitivity Keypad Settings Keypad Setting RFID handle trigger Center Sc
54. flatermec CK3 Mobile Computer CK3R CK3X CK3XNI Intermec Intermec Intermec by Honeywell 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec by Honeywell Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec by Honeywell 2012 2014 Intermec by Honeywell All rights reserved For patent information please refer to www hsmpats com Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssLorg This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyrigh
55. ge The printer prints out a test page CK3R and CK3X Mobile Computer User Manual 55 Chapter 3 Configure the Computer Connect a Bluetooth Audio Device Use the Bluetooth Audio applet to discover activate and connect to Bluetooth audio devices such as a headset 1 Select Start gt Settings gt System gt Bluetooth Audio The Bluetooth Audio screen appears Bluetooth Audio qx 3 43 Connect headsets hands free devices Select a device above for pop up menu O Keep audio connected at suspend Mono Headset Settings 0 Yolume 15 0 Microphone 15 i a 2 Follow the onscreen instructions to discover and connect to a Bluetooth audio device Note If a wired audio device such as a headset is already connected to the computer Bluetooth audio receives priority when a Bluetooth audio device is connected 56 CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Connect to a Wireless Reader You can connect the computer to a Bluetooth RFID reader such as the IP30 Use Intermec Settings to configure or view information on your connected RFID readers 1 Tap Start gt Settings gt System gt Wireless Readers Wireless Readers on qx 3 47 EEN Welcome this enabler manages Bluetooth RFID Y readers on this device cancei sa _ _vext_ amp 2 Tap Add Reader 3 Select Search or Manual Follow the onscreen instructions to add a wir
56. h 2000 mAh battery 401 g 14 1 oz CK3X Weight with 5100 mAh battery 499 g 17 6 oz Tumble and Drop Specifications CK3R Tumble Specification CK3X Tumble Specification CK3R Drop Specification CK3X Drop Specification 1 000 0 5 m tumbles per IEC 60068 2 32 specification 1 000 1 0 m tumbles per IEC 60068 2 32 specification Multiple 1 5 m 5 ft drops to concreteat ambient temperature multiple 1 2 m 4 ft drops to concrete across the operating temperature range per MIL STD 810G Multiple 1 5 m 5 ft drops to concrete across the operating temperature range per MIL STD 810G Power and Electrical Specifications Operating battery Backup battery Electrical rating Rechargeable lithium ion battery Supercap supplies 10 minutes of bridge time while replacing the main battery CK3X only 4 4 V 2 A 47V 15A CK3R and CK3X Mobile Computer User Manual Appendix A Specifications Temperature and Humidity Specifications Operating temperature 10 C to 50 C 14 F to 122 F Storage temperature 20 C to 70 C 4 F to 158 F Charging temperature 5 C to 35 C 41 F to 95 F Relative humidity operating 0 to 95 non condensing Environmental rating IP54 Category 1 Screen Specifications e 240 x 320 pixels 16 bit RGB e 8 9 cm 3 5 in transmissive QVGA display e LCD capable of both portrait and landscape operation CK3X only e LED backlight e Ambient light sensor Keypad Op
57. hat power management is disabled 4 Download the SmartSystems bundle to your PC 5 Double click the SmartSystems bundle on your PC to extract the update files to the software vault 6 From the SmartSystems console locate the bundle to install and the drag the bundle to each mobile computer or group in a folder you want to update SmartSystems installs the update on your mobile computers After the download is complete your mobile computer begins the update process and automatically performs a cold boot The computer then boots into a special Update Loader mode where the computer has no network connections and is completely unusable This process can take anywhere from 30 seconds to 15 minutes depending on the update After the update is complete the computer boots again Note While your mobile computer is offline SmartSystems displays a red stop symbol in the console until the computer reboots and connects to the system Update the Computer with a microSD Card You can update the computer using a microSD card You need a microSD card formatted to FAT32 a microSD adapter card an SD card reader the AutoFlash img file that contains the update you want to install If you need this file visit the Intermec website at www intermec com Click the Products tab navigate to the computer product page click the Downloads tab and then locate the download under OS Firmware Drivers CK3R and CK3X Mobile Computer User Manua
58. he Power button and select Suspend to suspend the computer If you have a CK3X the accelerometer lets you lay the computer face down and it will automatically suspend If you are storing the computer for a few days like over the weekend install a charged battery or connect the computer to a power source If you are storing the computer for longer remove and charge the battery and then store both the battery and computer in a cool location Do not place the charged battery in the computer which runs the battery down over time even when the computer is not in use If you store the battery for several months recharge the battery to keep it at peak performance Store the battery in a charger Chapter 1 About the Computer Features About the Status LEDs The status LEDs turn on turn off or blink to indicate a specific activity on your computer Status LED Locations Main Status LED Descriptions Callout LED Color 1 Notification Orange 2 Good Read Green Blinking red Blinking green 10 Description Windows Mobile 6 5 notification Good read of a bar code Bad read of a bar code The data collection engine is processing or starting up CK3R and CK3X Mobile Computer User Manual Main Status LED Descriptions Continued Callout 2 CK3R and CK3X Mobile Computer User Manual LED Intermec Ready to Work indicator Battery status Color Blue Blinking blue Off Steady green B
59. herals e Using a third party device management product that supports the computer and Intermec Settings such as Soti MobiControl or Wavelink Avalanche e Using configuration bundles that you create with SmartSystems About Intermec Settings on the Computer Use Intermec Settings to configure parameters for Intermec applications on the computer as well as some device specific parameters like volume You can configure parameters for important functions like data collection and communications You can also password protect Intermec Settings to prevent users from making changes to the configuration settings 42 CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Start Intermec Settings Use Intermec Settings to configure parameters for Intermec applications and some device specific parameters Intermec Settings is located on the System screen Tap Start gt Settings gt System gt Intermec Settings The Intermec Settings Main Menu appears Intermec Settings en 2 Ke 3 46 Data Collection Communications Device Settings Printers GPS SmartSystems Information Ce Ce About the Structure of Intermec Settings Use the following tables to help find the parameters in Intermec Settings that you want to configure Each table contains the parameters for one of the Intermec Settings Main Menu options Most parameters are saved as soon as you tap OK Some settings such as Security Choice req
60. hone No Yes Imager EA31 EA30 EX25 5603ER What s New in this Release This version of the user manual contains these updates e Added CK3X support for the N5603 extended range scanner For more information see Appendix A e Added support for HanXin symbology e Added language persistence through an operating system update For more information see Save Current Language when You Update the OS CK3R and CK3X Mobile Computer User Manual 3 Chapter 1 About the Computer Features About Language Provisioning You may be prompted to select a language provision when the computer starts for the first time It may take as long as 15 minutes to load your language Once loaded your selected language persists through all boot scenarios warm cold or clean You can also use Intermec Settings to save the selected language through an operating system update Turn On the CK3 for the First Time 1 Insert the battery into the CK3 The CK3 turns on and you are prompted to select a language 2 Usetheca Cv _ and Enter key to select a language and navigate through the screens The language you selected loads on the CK3 The computer restarts when it finishes configuring the device for your language Save Current Language when You Update the 0S You can use Intermec Settings to make your selected language persist through an operating system update 1 Tap Start gt Settings gt System gt Intermec Settings The Intermec
61. i to check your 802 11 status and diagnose issues with the connection Use Profile Settings to easily configure the computer for a specific use You can choose predefined values for the Power Camera and Scanning settings Use the ScanDiagnostic application to troubleshoot problems with the internal or external scanner Use the Sensor Calibration application to demonstrate the accelerometer Use the Wireless Center to turn the phone and radios Wi Fi Bluetooth on and off and configure settings for each radio Use the Wireless Printing application to connect to a Bluetooth printer Use the Wireless Readers application to connect the computer to the IP30 RFID reader Use the Wireless Scanning application to connect to a Bluetooth scanner 37 Chapter 2 About the User Interface and Intermec Applications Downloadable Intermec Applications for the Computer 38 You can download Intermec applications to extend the capabilities of the computer You may need to purchase an Intermec license to run some applications To find an application go to www intermec com gt Support gt Downloads About Features Demo Intermec Features Demo provides a simple way to explore the key features of your mobile computer Features Demo applications demonstrate scanning document imaging image capture and printing functionality Many of the applications that are part of Features Demo also have separate full featured versions that you
62. ialization process e Cold boot Preserves configuration and network settings but does not necessarily save cached disk data which may result in data loss e Clean boot Completely erases the computer memory including all applications and data files except those in the Flash File Store or any removable storage Reboot the Computer You may need to restart the computer to correct conditions where an application stops responding to the system e Press the Power button and select Reboot from the menu Cold Boot the Computer 88 In some cases where the computer completely stops responding it may be necessary to perform a cold boot Because cold booting may result in data loss use this method only if all other recovery methods have failed 1 Press the Power button to suspend the computer 2 Remove the handstrap and the battery pack 3 Press the Reset button in the battery compartment on the back of the computer CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer 4 Replace the battery and the handstrap 5 Press the Power button and wait for the computer to boot When the cold boot is complete the Home screen appears Clean Boot the Computer including all applications and data files with the exception of i Caution A clean boot erases the memory in the mobile computer those found in the Flash File Store or any removable storage If the computer seems to be locked up
63. imarily use the computer to connect to Wi Fi hotspots Select a Funk Security Profile You can define up to four profiles for Funk security Different profiles let your computer communicate in different networks without having to change all your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 1 2 3 4 Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Tap a profile to expand it Optional In the Profile Label text box enter a meaningful name for your profile 5 Configure your security settings For help see the next sections Repeat Steps 3 through 5 for each profile you want to define 7 To set the active profile tap Active Profile and select a profile from 60 the list Save your settings CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Configure WPA or WPAZ2 Enterprise 802 1x Security with Funk Security Before you set WPA 802 1x or WPA2 802 1x security with Funk you need to configure your authentication server and authenticators To use TLS protocol you also need to load a user and root certificate On your computer you need to enable the radio and set the date Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter the SSID For Associat
64. ing Wireless Scanners a 4 3 32 This enabler manages EX Bluetooth scanner T connections on this device Remove Device 2 Tap Add Device 3 Select Quick Connect Search or Manual Follow the instructions on the screen to add a Bluetooth scanner After you add a Bluetooth scanner you can configure scanner settings and parameters in Intermec Settings CK3R and CK3X Mobile Computer User Manual 23 Chapter 1 About the Computer Features Connect a Tethered Scanner To connect a tethered scanner to your computer use a CK3 RS 232 Adapter Model AA21 and scanner RS 232 interface cable For more information contact your local Intermec representative 1 Connect the CK3 RS 232 adapter to the tethered scanner using the scanner RS 232 interface cable 2 Connect the adapter to the CK3 3 Tap Start gt Settings gt System gt Intermec Settings gt Data Collection gt Tethered Scanner to configure the settings for the tethered scanner Insert a microSD Card Insert a micro Secure Digital SD card to increase file storage and install software The mobile computer supports microSD cards that hold up to 32 GB of information The microSD card slot is located in the battery compartment 1 Press the Power button to turn off the computer 2 Remove the handstrap and the battery 24 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features 3 Open the card cover door 4 Slide the mic
65. ion select WPA or WPA2 u FP w N wa The default encryption is TKIP or AES respectively For 8021x select TTLS PEAP EAP FAST or TLS 7 Ifyou selected TTLS PEAP or EAP FAST n a For Prompt for Credentials select Enter credentials now b Enter a User Name and User Password 8 Ifyou selected TLS enter a User Name and Subject Name 9 For Validate Server Certificate select Yes 10 Tap OK Configure WPA or WPA2 Personal PSK Security with Funk Security Before you set WPA or WPA2 Personal PSK security you need to know the pre shared key for your access point or passphrase for your authenticator On your computer you need to enable the radio and set the date 1 Start Intermec Settings 2 Select Communications gt 802 11 Radio gt Funk Security 3 Select a Funk security profile to configure 4 Enter the SSID CK3R and CK3X Mobile Computer User Manual 61 Chapter 3 Configure the Computer 5 For Association select WPA or WPA2 The default encryption is TKIP or AES respectively 6 For 8021x select None 7 For Pre Shared Key enter the pre shared key or passphrase e Enter the pre shared key Ox followed by 32 hexadecimal pairs for your access point e Enter the passphrase 8 to 63 ASCII characters for your authenticator The computer internally converts the passphrase to a pre shared key 8 Tap OK Configure 802 1x Security with Funk Security Before you set 802 1x WEP security with Funk securit
66. istances Minimum reading distances are measured in the dark 0 lux o 4 8 12 16 20 24 28 32 36 in Loved dt leer ehil PDF41710 mils 4 o 4 Ee 5mm 5 mils g EAN UPC i 20 12 30 pop pp a n a O 10 20 30 40 50 60 70 80 930 EA31 Typical Reading Distances CK3R and CK3X Mobile Computer User Manual 97 Appendix A Specifications 98 EA31 Typical Reading Distances Symbology Code 39 EAN UPC 100 DataMatrix PDF417 Density 0 10 mm 4 mils0 13 mm 5 mils0 20 mm 8 mils0 25 mm 10 mils0 50 mm 20 mils1 mm 40 mils 0 33 mm 13 mils 0 18 mm 7 mils0 25 mm 10 mils0 38 mm 15 mils 0 17 mm 6 6 milsO0 25 mm 10 mils0 38 mm 15 mils Minimum Distance 7 5 cm 2 95 in6 5 cm 2 56 in4 em 1 57 in3 5 cm 1 38 in6 5 cm 2 56 in12 5 cm 4 92 in 4 5 cm 1 77 in 6 5 cm 2 56 in4 5 cm 1 77 in4 7 cm 1 85 in 5 cm 1 97 in3 7 cm 1 46 in4 5 cm 1 77 in Maximum Distance 10 5 cm 4 13 in13 5 cm 5 31 in21 cm 8 27 in25 5 xm 10 in49 cm 19 29 in90 cm 35 43 in 30 5 cm 12 01 in 15 cm 5 91 in21 cm 8 27 in31 cm 12 20 in 18 2 cm 7 17 in27 5 cm 10 83 in40 cm 15 75 in CK3R and CK3X Mobile Computer User Manual Appendix A Specifications EA30 Typical Reading Distances Extended Reading Range These typical reading distances are measured in an office environment 250 lux for the EA30 standard model with Extended Reading Range activated Extended Reading Range is
67. ity campus and detail Information Device Notes Read only 46 CK3R and CK3X Mobile Computer User Manual Device Monitor Menu Device Monitor Options Device Health Controls Device Health Screen Captures Disabled Executables Device Wipe License Manager Menu License Manager Options About License Vault Virtual Wedge Menu Virtual Wedge Options Enable Virtual Wedge Virtual Wedge Method Bar Code Scanner Wedge Magstripe Reader Wedge CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Parameters You Can Configure Enable Health Data Collection Enable Device Health Application Enable Blue Light LED e Set Rule File Location e Collect Abuse History e Set Data Refresh Periods e Directory e Screen Captures Allowed Read only Enable Wipe e Interval Parameters You Can Configure Read only Read only Parameters You Can Configure Enable Virtual Wedge Virtual Wedge Method Adapt to application character mode or block mode e Bar Code Scanner Grid e Label Encoding Code page Magstripe Reader Grid 47 Chapter 3 Configure the Computer Virtual Wedge Menu Continued Virtual Wedge Options Parameters You Can Configure RFID Reader Wedge e Read Command e User Defined Read Command e Date e Time e Tag Separator User Defined Tag Separator End of Message User Defined End of Message e RFID Reader Grid Location Services Me
68. l 75 Chapter 4 Manage the Computer 76 The microSD card slot is located in the battery compartment 1 nv nu A 10 Insert the microSD card into a microSD adapter card and then place it in the SD card reader connected to your PC On your desktop PC navigate to the download location and select the folder with the AutoFlash img file that contains the update you want to install Typically this directory is C Program Files Intermec SmartSystem SS_Lib Software OS Copy the AutoFlash img file to the root directory of the microSD card Remove the microSD card from the adapter card Turn off the computer and install the microSD card Press the Reset button Replace the battery and turn on the computer The update process begins The computer may restart several times When the update is complete the Autoflash Complete message appears Press the Power button and choose to Suspend the computer Remove the microSD card If you do not remove the microSD card the update process repeats each time the computer restarts Replace the battery turn on the computer and follow the setup process CK3R and CK3X Mobile Computer User Manual 5 Troubleshoot and Maintain the Computer Use this chapter to find answers to any problems you may encounter while using the CK3computer You will also find information on routine maintenance Chapter 5 Troubleshoot and Maintain the Computer About the Intermec Dashboard 78
69. l Applications with a microSD Card 0 0 73 How to Launch Applications Automatically 0 0 c eee eee eee 74 How to Update the System Software 0 0 occ EEROR 74 Update the Computer with SmartSystems 0 0 e cece eee 74 Update the Computer with a microSD Card 0 eee eee 75 5 Troubleshoot and Maintain the Computer 0000000 77 About the Intermec Dashboard 0 cc ccc cece cece eee e eet e eee e eens 78 About Troubleshooting the Computer redken cece cece eee nes 79 Wi Fi Connection Problems 0 cc ccc cece ccc eee eee e eee e eee 79 Check Wi Fi Network Statusis coeson oo eh Bee chee weak veedewdes 80 802 1x S cutityProblems iox n 2c gies adhe aa kenne Ow EE IRL PRE E oe Dee Oe aS 82 Troubleshoot the Scanner with Scan Diagnostics 0 000000 ee 83 Problems Reading Bar Codes 00 00 e cece cece cence een een eed 84 Problems Using the Computer osrin 0 0 cece cece eee eee ene ee 86 Call Product Support sesiap rii eee eee is EEA aot eee ei ea ok bee ee E 86 Locate Your Configuration Number 0 0 c cece eee eee eee eee 87 Locate Your Operating System Version 0 0 c cece cece eee eee 87 How to Restart the Computer rre sscsacn cus entevi ver er desde TO ERAKAR RENESAS 88 Reboot the Computer rerasan ier dog eps Me oe een ete eae oh 88 Cold Boot the Computer reins AE Leek a ree Ree ew Toe cee Re VERS Tew ee 88 Gle
70. label that you cannot scan e Make sure the bar code symbology is enabled and configured correctly Start Intermec Settings and go to Data Collection gt Symbologies for the scanning device scanner virtual wedge to check and enable symbologies e Make sure the computer application is expecting input from a bar code You may need to type this information instead e The scanner may not be turned on or the scanner may be unable to scan a specific bar code Run the ScanDiagnostic application The scanner or imager window may be dirty Clean the window with a solution of mild soap and water Wipe dry Do not allow abrasive material to touch the window The computer may have decoded the bar code label in another symbology Scan the bar code label again Make sure you scan the entire label Set the Scanner Model command to the specific attached input device Enable only the bar code symbologies being used 85 Chapter 5 Troubleshoot and Maintain the Computer Problems Using the Computer You can troubleshoot general problems while using the computer Before you call Intermec Product Support look for your problem in the next table and try the possible solutions Problems Using the Computer Problem Possible Solution You tap the screen and nothing Align the screen happens You press the Power button and nothing happens The computer appears to be locked up and you cannot enter data The battery
71. linking green Pulsing green Steady red Blinking red Amber Off Chapter 1 About the Computer Features Description If Intermec Terminal Emulator ITE is installed the application is running and is connected to the host If you do not have ITE you can configure the Ready to Work indicator to turn on or off to indicate a healthy state ITE is running but not connected to the host The computer is unhealthy ITE is not installed or not running The computer is healthy The computer is connected to a charger and the battery is more than 95 charged The computer is connected to a charger and the battery is between 60 and 95 charged The computer is connected to a charger and the battery is between 60 and 95 charged Appears only when the Battery LED is set to 3 charging states pulsing in Intermec Settings The computer is connected to a charger and the battery is charging The battery is very low and the computer will go into Suspend mode soon Charge or replace the battery There is a battery error The battery is not charging because it is missing faulty or outside the allowable charging temperature range If it is outside the charging temperature range charging will resume when the battery temperature returns to the acceptable range of 0 C to 45 C 32 Fto 113 F The computer is not on external power and the battery is operating normally 11 Chapter 1 About the Computer F
72. m 1 77 22 50 cm 8 86 mils0 50 mm 20 in6 00 cm 2 36 in64 00 cm 25 20 mils1 mm 40 in12 50 cm 4 92 in in97 50 cm 38 39 mils in EAN UPC 100 0 33 mm 13 mils 4 50 cm 1 77 in 41 cm 16 14 in CK3R and CK3X Mobile Computer User Manual 95 Appendix A Specifications EA31 Imager Minimum Reading Distances Minimum reading distances are measured in the dark 0 lux 96 o 4 g8 12 16 20 24 28 32 in yei terdiri e Data Matrix 10 mils 30 30 ET E E TT O 10 20 30 40 50 60 EA31 Minimum Reading Distances EA31 Minimum Reading Distances Minimum Symbology Density Distance Code 39 0 10 mm 4 8 cm 3 15 in7 mils0 13 mm 5 cm 2 76 in4 mils0 20 mm 8 cm 1 57 in3 8 mils0 25 mm 10 cm 1 5 in7 mils0 50 mm 20 cm 2 76 in13 5 mils1 mm 40 cm 5 31 in mils EAN UPC 100 0 33 mm 13 mils 5 cm 1 97 in p 70 80 Maximum Distance 10 cm 3 94 in13 cm 5 12 in20 cm 7 87 in24 5 xm 9 65 in45 cm 17 72 in71 5 cm 28 15 in 29 5 cm 11 61 in CK3R and CK3X Mobile Computer User Manual Appendix A Specifications EA31 Minimum Reading Distances Continued Minimum Symbology Density Distance Maximum Distance DataMatrix 0 18 mm 7 7 cm 2 76 in5 14 cm 5 51 in20 mils0 25 mm 10 cm 1 97 inS 2 cm 7 87 in29 5 mils0 38 mm 15 cm 2 05 in cm 11 61 in mils PDF417 0 17 mm 6 6 5 8 cm 2 28 in4 17 5 cm 6 89 in26 5 mils0 25 mm 10 cm 1 57 in4 9 cm 10 43 in37 mils0 38 mm 15 cm 1 93 in cm 14 57 in mils EA31 Imager Typical Reading D
73. m the ITE main screen Or programming language of your custom application and tools used to create it Most information is available in Intermec Settings Locate Your Configuration Number Before you call Intermec Product Support you need to know the configuration number of your computer 1 Open the Device Health Dashboard e Press on the numeric keypad e Press D on the alphanumeric keypad 2 In the Dashboard scroll down and tap Information 3 Scroll down until you see the Hardware Configuration number 4 Exit the Device Health Dashboard Locate Your Operating System Version Before you call Intermec Product Support you need know the operating system version loaded on your computer 1 Open the Device Health Dashboard e Press on the numeric keypad e Press D on the alphanumeric keypad 2 In the Dashboard scroll down and tap Information CK3R and CK3X Mobile Computer User Manual 87 Chapter 5 Troubleshoot and Maintain the Computer 3 Scroll down until you see the OS Version number 4 Exit the Device Health Dashboard How to Restart the Computer If the computer or an application locks up or if the computer does not respond when you press the Power button you may need to restart the computer The computer uses the configuration currently saved in flash memory during the boot process Try these methods in order to restart the computer e Reboot Restarts the computer and goes through the init
74. may be completely drained Replace or charge the battery Restart the computer Press the Power button and select Suspend Press the Power button again to turn the screen back on Press the Power button and select Reboot Cold boot the computer Reload the firmware You rotate the computer and the Run the Sensor Calibration application screen does not respond properly to calibrate the accelerometer You cannot typeacharacteron The orange modifier or green modifier the keypad or you can only type key may be locked uppercase or lowercase letters Call Product Support 86 Ifyou are having trouble using your computer you can e use the troubleshooting tables in this manual to find your problem and possible solutions e visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com If you still need help you can call Intermec Product Support at 1 800 755 5505 Before you call Product Support have this information ready CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer e Configuration number CN and serial number SN printed on a label inside the battery compartment or shown on the Device Health dashboard under Information e Operating system version e Power management settings e Wireless security settings e SmartSystems Platform Bundle SSPB version e Intermec Terminal Emulation ITE version and protocol available fro
75. mbedded Handheld operating system Use this chapter to learn about basic computer features and functions as well as the available accessories for it Chapter 1 About the Computer Features About the CK3R and CK3X Mobile Computers The Intermec CK3R and CK3X Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Embedded Handheld 6 5 operating system The CK3R and CK3X are lightweight easy to use and run most software designed for the Windows Embedded platform In this manual computer refers to models CK3R CK3X and CK3XNI unless specifically stated 4 CK3 Mobile Computer Features Callout Description Power button Scan button Status LEDs Ambient light sensor Tethered stylus Nn Bi WN eR Docking connector 2 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features installed is Wi Fi certified for interoperability with other Oo Note The CK3R Mobile Computer with a DHIB 802 11b g n radio 802 11b g n wireless LAN devices Note The CK3X Mobile Computer with a DDIB 802 11a b g n radio gt installed is Wi Fi certified for interoperability with other 802 11a b g n wireless LAN devices This table shows some of the key differences between the CK3R and CK3X Compare the CK3R and CK3X Feature CK3R CK3X Flash 512 MB 1G RAM 256 MB 256 MB Accelerometer No Yes 802 11 Radio b g n a b g n Alphanumeric or Numeric Keypad Yes Yes Microp
76. mec Settings and go to Data Collection gt Scanner Settings Make sure Hardware trigger is selected When you release the Scan If you configure the computer to use button or scan handle trigger the continuous edge triggering the Good Good Read LED does not turn Read LED stays on If you configure the off computer for level triggering and the Good Read LED stays on there may be a problem Press the Scan button or pull the trigger again without scanning a bar code label If the LED is still on contact Intermec 84 CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer Problems Reading Bar Codes Continued Problem The scanner or imager cannot read the bar code The scanner or imager cannot read the bar code quickly or the scanning beam seems to be faint or obscured You read a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label The input device attached to the computer does not work well or read bar code labels very quickly CK3R and CK3X Mobile Computer User Manual Possible Solution e Position the scanner beam so that it crosses the entire bar code label in one pass Try to vary the scanning angle e Check the quality of the bar code label Scan a bar code label that you know scans properly Compare the quality of the two bar code labels You may need to replace the
77. nability to read a bar code or a scanner or imager that does not turn on 1 Tap Start gt ScanDiagnostic 2 Select the scanner or imager you want to troubleshoot and tap Diagnose The application checks to make sure the scanner or imager is enabled and checks the settings to make sure they are optimized CK3R and CK3X Mobile Computer User Manual 83 Chapter 5 Troubleshoot and Maintain the Computer 3 Aim the scanner or imager at a bar code and tap and hold Press to Scan After the computer reads the bar code the computer beeps and the label data data length and symbology appear on the screen 4 To view recommended settings press the right arrow button 5 To accept recommended settings tap Apply 6 Tap OK Problems Reading Bar Codes You can troubleshoot problems that prevent you from reading bar codes such as the appropriate symbology not being enabled Before you call Intermec Product Support look for your problem in the next table and try the possible solutions Problems Reading Bar Codes Problem Possible Solution You cannot see the illumination You may be too far away from the bar beam or frame from the imager code label Try moving closer to the when you press the Scan button bar code label and scan it again and aim the imager ata barcode e You may be reading the bar code label label straight on Change the reading angle and try again e The imager hardware trigger may be disabled Start Inter
78. nce Maximum Distance DataMatrix 0 18 mm 7 8 cm 3 15 in6 5 15 5 cm 6 1 in21 5 mils0 25 mm 10 cm 2 56 in5 5 cm 8 46 in31 5 mils0 38 mm 15 cm 2 17 in cm 12 4 in mils PDF417 0 25 mm 10 5 5 cm 2 17in7 25 cm 9 84 in34 mils0 38 mm 15 cm 2 76 in cm 13 39 in mils EX25C Near Far Range Area Imager Reading Distance Minimum reading distances are measured in the dark 0 lux o 16 32 48 64 go 96 12 128 144 160 176 tea Lael easel Geto net teat etapa dee Lena pot 30 m 200 64 160 48 100 EAN contrast UPC a 120 32 80 16 40 0 0 16 40 TOE eas oe ae E EE i pe _ OOOO Ymm a0mis fo a eee 14 mm 55 mils nee L200 SRAAS LARAANAAAS r r r LARS 0 50 100 150 200 250 300 350 400 450 EX25C Near Far Range Imager 1D Minimum Reading Distances CK3R and CK3X Mobile Computer User Manual 101 Appendix A Specifications EX25C 1D Symbologies Minimum Reading Distances with 0 24 cm 0 09 in Setback Minimum Symbology Density Distance Maximum Distance Code 39 0 08 mm 3 15 cm 5 91 in15 35 cm 13 78 in45 mils0 10 mm 3 8 cm 5 91 in15 cm 17 72 in115 mils0 25 mm 10 cm 5 91in16 cm 45 28 in210 mils0 50 mm 20 cm 6 30 in25 cm 82 68 in310 mils1 mm 40 cm 9 84 in40 cm 122 05 in420 mils1 3 mm 51 cm 15 75 in cm 165 35 in mils EAN 100 0 33 mm 13 mils 15 cm 5 91 in 145 cm 57 09 in 0 40 80 120 160 200 240 280 320 360 400
79. ns The CK3 is Bluetooth enabled which lets you connect to other Bluetooth devices such as e scanners e printers e audio devices e wireless readers You need to turn on the Bluetooth radio before you can discover and connect to Bluetooth devices By default the radio is turned off The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports Ifyou clean boot the CK3 you must recreate pairings to devices You can also access Bluetooth settings using Intermec Settings CK3R and CK3X Mobile Computer User Manual 51 Chapter 3 Configure the Computer Turn On the Bluetooth Radio You need to turn on the Bluetooth radio in the mobile computer before you can discover and connect to Bluetooth devices By default the radio is turned off 1 Tap Start gt Settings gt Bluetooth gt Mode tab 2 Tap Turn on Bluetooth Bluetooth a qx 3 51 x Turn on Bluetooth O Make this device visible to other devices To connect to a device click on the Devices tab below So amp 3 Optional If you want this computer to be visible to other Bluetooth devices tap Make this device visible to other devices 4 Tap OK 52 CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Connect a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner such as the SF51 SG20 or SR61 Make sure that the Bluetooth r
80. nu Location Services Options Parameters You Can Configure Server e Port Enable Server Virtual GPS Virtual GPS Settings RFID Menu RFID Options Parameters You Can Configure Enable RFID Service Enable RFID Service e Application Connection e Reader 1 How to Navigate in Intermec Settings 48 You can easily navigate through the screens in Intermec Settings to find the parameters you need to configure e Tap inside a text field to be able to enter text into it e Tapa field once to select it e Ifyou see a next to a menu item there is only one more screen available Tap the menu item to access this screen e Ifyou seea gt next toa menu item there are more screens available in the next level Tap the menu item to access these screens CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Use the up and down arrow keys to move up and down the menu To move back a level in the menu tap Back or Cancel on the Tile bar To exit Intermec Settings tap Menu gt Exit or OK Enable Intermec Settings Password You can protect Intermec Settings from other users by enabling a password nuh WUN ow 7 Start Intermec Settings Tap Menu gt Enter Password Select the Enable password checkbox Type your password in the Enter text box Retype your password in the Confirm text box Optional Select the Use password to protect CAB Installation if you want to restrict the installation
81. o copy and transmit settings from a master computer to one or more client computers through an adhoc wireless network For more information on CloneNGo see the CloneNGo User Guide How to Manage the Computer with SmartSystems 70 Intermec SmartSystems is a software platform that lets you manage all of your SmartSystems enabled devices simultaneously from a central server From the Intermec website you can download this application at no charge For help see www intermec com SmartSystems The SmartSystems console displays all SmartSystems enabled devices and peripherals in your network Through the console you can e drag and drop configuration bundles operating system updates and firmware upgrades to multiple computers e save configuration settings from a single device and deploy those settings to many devices simultaneously e remotely change settings on the computer and peripherals CK3R and CK3X Mobile Computer User Manual Chapter 4 Manage the Computer The SmartSystems console can report on asset locations and battery status making it easier to manage your computers With a Provisioning license SmartSystems can automatically push software configuration settings and other files to the computers The license also enables ScanNGo which makes connecting additional computers to your wireless network as easy as scanning bar codes To purchase a Provisioning license contact your local Intermec representative How to
82. o four batteries into the AC20 quad battery charger AB17 or AB18 only or insert batteries into the FlexDock battery cup 1002UC02 with the DX2 or DX4 Or 3 e Install the battery in the CK3 and insert the CK3 into the AD20 single dock AD21 Ethernet multidock AD22 charge only multidock Universal Wall Mount Charger or AV10 vehicle dock CK3R and CK3X Mobile Computer User Manual 5 Chapter 1 About the Computer Features Battery Charge Times Charge times for the batteries depend on the battery and the charging method Battery Charge Times CK3 Charging Accessory AC20 quad charger AD20 single dock AD21 Ethernet multidock AD22 charge only multidock AV10 vehicle dock DX2 or DX4 with FlexDock cup 1002UC02 Universal wall mount charger Change the Battery AB17 Charge Times up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 4 hours up to 4 hours AB18 Charge Times up to 6 hours up to 6 or 7 hours up to 7 hours up to 7 hours up to 7 hours up to 7 hours up to 6 hours 1001AB01 Charge Times up to 6 hours battery must be inserted in computer up to 6 hours up to 6 hours up to 6 hours up to 6 hours up to 6 hours Before you change the battery you need to put the computer in Hibernate battery swap mode Hibernate mode turns off the radios on the computer Save your files and close any open applications 2 Press and
83. ocation to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network There may be a problem with the connection between the access point and the host computer Check with network administrator or use your access point user manual 79 Chapter 5 Troubleshoot and Maintain the Computer Check Wi Fi Network Status If you have trouble connecting to your Wi Fi wireless network e Make sure you have correctly set network parameters on the computer e Check your wireless security settings Follow the next procedure to verify available access points and networks check signal strength and view other diagnostics If you need to contact Intermec Product Support this information can be helpful in troubleshooting wireless network connection issues 1 Tap Start gt iSpyWiFi The ISpyWiFi application launches The ISpyWiFi tab shows e MAC address and IP address of the Wi Fi radio e network association status including the SSID and MAC address of the access point e security configuration e radio transmit power and signal strength information 2 Tap the Scan tab to view a list of available Wi Fi networks The list includes the signal strength channel and MAC address for each network e Tap Scan to refresh the screen 3 Tap the Supp tab to view radio supplicant information including a list of supplicant events and authentication status e Toverif
84. of cab files Tap OK Restore Default Settings The easiest way to restore default settings on your computer is to use Intermec Settings You can restore all default settings on your computer or restore default settings for a specific menu item in Intermec Settings py Note When you restore default settings only the settings for visible menu items are restored The settings for hidden menu items are not affected 1 2 Start Intermec Settings Restore the default settings e To restore all default settings tap Menu gt Restore all Defaults e To restore default settings for one menu item navigate to the menu and tap Menu gt Restore Menu Defaults CK3R and CK3X Mobile Computer User Manual 49 Chapter 3 Configure the Computer 3 When prompted tap Yes to restore the default settings If you are prompted to refresh the computer tap Yes Configure the Computer Remotely with SmartSystems You can use Intermec Settings from a SmartSystems console to remotely configure all the Intermec computers For help using Intermec Settings click Help gt Contents For information on all the parameters in Intermec Settings see the Intermec Settings Command Reference Manual 1 4 In the SmartSystems console select a computer and then right click on it A list appears Select Start Intermec Settings Configure the settings you want to change As you select parameters help for each parameter appears in the upp
85. or Scanning 1D Only 1D labels 1D and 2D Standard Default All types of bar code labels 1D and 2D Bright Environment In high ambient light such as outdoors in sunshine 1D and 2D Reflective Surface Glossy Labels 1 Point the imager window at the bar code and hold the computer steady a few inches from the label 2 Press the Scan button or pull the scan handle trigger The illumination beam laser pointer or frame appear r L TT For near or close in scanning distances of 30 cm 11 8 in or less use the laser pointer as a guide and aim slightly to the right of the center of the bar code Make sure the illumination beam covers the bar code you are trying to decode For standard and long range scanning distances of 30 cm 11 8 in or more use the laser pointer as a guide and aim toward the middle CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features of the bar code Make sure that the illumination beam covers the bar code you are trying to decode When the imager successfully reads a bar code label you hear a high beep and the Good Read LED turns on briefly 3 Release the Scan button or trigger Connect a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner such as the SF51 SG20 or SR61 Make sure that the Bluetooth radio in the computer is turned on before you try to connect to a scanner 1 Tap Start gt Settings gt System gt Wireless Scann
86. other operations At boot time AutoRun executes any commands found in its data file Autouser dat For more information on using AutoRun see the Readme txt file located in the My Device Flash File Store 2577 directory on the computer How to Update the System Software The mobile computer uses SmartSystems bundles to update the operating system OS and the system software You can use these methods to update your mobile computer You can update individual computers or multiple computers at the same time using the SmartSystems console For help see the next section You can update individual computers using an SD card Update the Computer with SmartSystems You can use the SmartSystems console to update the operating system or system software on your mobile computer Before you can update the computer with this method you need 74 SmartSystems To download this software management tool go to www intermec com SmartSystems and click the Downloads tab the SmartSystems bundles you want to install Bundles that include the system software are available from www intermec com Go to Support gt Downloads gt OS Firmware Drivers list After you locate these items you can use SmartSystems to update the mobile computer CK3R and CK3X Mobile Computer User Manual Chapter 4 Manage the Computer 1 Open SmartSystems 2 Make sure the mobile computer is discovered 3 Make sure the mobile computer is in a powered dock or t
87. pport Warranty Information To understand the warranty for your Intermec product visit the Intermec website at www intermec com and click Support gt Returns and Repairs gt Warranty CK3R and CK3X Mobile Computer User Manual xi Before You Begin Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec website at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at ACSHSMTechnicalCommunications Honeywell com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec website click About Us gt Contact Us Who Should Read This Manual xii This m
88. r Read only Button Remapping Save Current Language When Updating OS e Power Button e Battery Power External Power Device Off Sensor CK3X only Whether these parameter options appear in Profile Settings e Power e Scanning e Screen Rotation e Screen Rotation Sensor CK3X only Enables or disables ActiveSync the SD card A USB external drive and image capture Beeper and Voice e Headset Beeper e Screen Taps e Key Clicks Read only USB Function Driver 45 Chapter 3 Configure the Computer Printers Menu Printer Options Parameters You Can Configure Printer connected through Printer Settings Bluetooth printers The settings that appear in the menu are dependent on the printer that is paired with the device The printer needs to be using the Wireless Printing application Oo Note The Printers menu displays settings for Bluetooth connected Core Messaging Service Menu Core Messaging Service Options Parameters You Can Configure Server IP Read only Associated Server IP Associated Server IP Broadcast Name Broadcast name Port Read only Keep Alive Ping Interval Keep Alive Ping Interval SmartSystems Information Menu SmartSystems Information Options Parameters You Can Configure Identity Identity Information hardware version firmware version OS version and so on Read only Administrator Administrator Settings name phone and email Location Location Settings country state c
89. r RNWD 2 Connect the mobile computer to your desktop PC using a USB cable or USB capable accessory 3 On the mobile computer tap Start gt Settings gt System gt Intermec Settings 4 Tap Device Settings gt USB 5 From the USB function driver menu select Mass storage Flash File Store and tap OK 6 Copy files to and from your desktop PC to the mobile computer CK3R and CK3X Mobile Computer User Manual 27 Chapter 1 About the Computer Features CK3 Options and Accessories 28 You can use these accessories sold and ordered separately with the CK3 To order accessories contact your local Intermec sales representative CK3 Options and Accessories Accessory Battery AB17 AB18 1001AB01 Quad Charger AC20 Single Dock AD20 Ethernet Multidock AD21 Charge Only Multidock AD22 Vehicle Dock AV10 Vehicle Battery Adapter AE33 FlexDock battery cup 1002UC02 with the DX2 or DX4 RS 232 Snap On Adapter AA21 Description The AB17 standard battery the AB18 extended battery and the 1001AB01 smart battery provide main power to the CK3 The AC20 quad charger charges up to four AB17 or AB18 batteries at one time The AD20 single dock powers your CK3 Mobile Computer and charges a spare battery AB17 or AB18 separately The single dock also provides client and host USB connectivity The AD21 Ethernet multidock provides Ethernet connectivity and power to up to four CK3 comp
90. r mobile computer the Home screen is the first screen that appears after language provisioning is complete er 4 11 554 ort EO S No unread messages 2 a Seam No tasks No upcoming appointments 0 Device unlocked The Windows Embedded Handheld 6 5 Home Screen Home Screen Navigation Bars Callout Navigation Bar Description 1 Title bar Use the Title bar icons to view the current status of information such as signal strength and battery power remaining 32 CK3R and CK3X Mobile Computer User Manual Chapter 2 About the User Interface and Intermec Applications Home Screen Navigation Bars Continued Callout Navigation Bar Description 2 Horizontal scroll bar A horizontal scroll bar appears when you tap the Title bar The horizontal scroll bar makes it easy to access the applications associated with the Tile bar icons The horizontal scroll bar also contains a magnifier which improves the touch experience by making parts of the screen large enough to tap with your finger The horizontal scroll bar also replaces tabs within Windows screens and allows for easier navigation 3 Tile bar Use the Tile bar to access the Start menu navigate within applications and open the SIP The Clock amp Alarms screen shows how the horizontal scroll bar appears when you open an application Clock amp Alarms Pm 1 12 Alarms lt gt Alarms Time Zone Time GMT 8 Pacific US Date 1
91. roSD card cover towards the OPEN position and lift the cover CK3R and CK3X Mobile Computer User Manual 25 Chapter 1 About the Computer Features 5 Insert the microSD card 6 Close the microSD card cover and slide it towards the LOCK position 7 Close the card cover 8 Use the stylus to press the Reset button in the battery compartment 26 CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features 9 Install the battery Press down firmly on the bottom of the battery and make sure that the battery release tab is fully engaged 10 Attach the handstrap 11 Press the Power button The computer cold boots How to Transfer Files To transfer files you need to physically connect your mobile computer to your PC and install either Microsoft ActiveSync Windows XP or earlier or Windows Mobile Device Center Windows Vista or Windows 7 on your PC ActiveSync and Windows Mobile Device Center are free applications available from the Microsoft website at www microsoft com downloads Use one of these accessories to connect your mobile computer to your PC e AD20 single dock e USB cable P N 236 297 001 e CNS1 Desktop USB Adapter e AD27 Single Dock Set Up the Computer as a Mass Storage Device Use the computer as a mass storage device so you can easily copy files to and from the mobile computer and your desktop PC 1 Go to www datalight com and download the Reliance Nitro Windows Drive
92. scheduling an event such as an alarm If the computer is on battery power during Suspend mode you can also wake the computer by connecting it to external power The computer does not save the current system state but the registry and file systems are saved The computer shuts down all running processes and restarts Cancels the Intermec Power Options menu Lowest power saving mode The screen turns off but the radios and internal devices stay on Tap the screen to turn it back on Very high power saving mode The computer turns off everything You must press Power or apply external power to restart the computer 17 Chapter 1 About the Computer Features If you are using WPA or 802 1x security the computer may need to reauthenticate before it resumes your application The Real Time Clock RTC will persist through all of the power options as long as it receives power from the Real Time Clock battery The Intermec Power Options screen is customizable You can use Intermec Settings to determine which options are available to end users the timeout until the default choice is selected the default action if no option is selected or to disable the Power Options Screen About the Screen Backlight The computer has an ambient light sensor that automatically adjusts the brightness of the screen backlight to ensure that the screen is readable while conserving power By default the screen turns off when there is no activity
93. t 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty iTalkie is a trademark of TABLETmedia Inc ii CK3R and CK3X Mobile Computer User Manual Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number Date Description of Change 002 10 2014 Added information on the N5603 scanner how to set a password in Intermec Settings support for HanXin symbology and updated language provisioning settings Also updated the cleaning procedure and default settings CK3R and CK3X Mobile Computer User Manual iii CK3R and CK3X Mobile Computer User Manual Contents Contents Before Vou Begin ed Me tais toy dak tates wh Satie ee tet Aa ele a tk tae se oa xi Safety Informations ve 24 ck igs ote ede E Soha Ree hog ave esate xi Global Services and SUPDOLE seos tiraria cece E ETAD xi Warranty Information 0 0 a e ET eee ees xi WebiSuppott 2 635 arau Y A eE IAE NESER A T EEEN EAA E AAE xii Send Feedbacka se ccc ccc e a cece ee AE
94. t Intermec Settings 2 Select Communications gt 802 11 Radio gt Security Choice 3 Select Microsoft Security 4 Tap Yes to save your settings and reboot the computer The computer reboots and starts with Microsoft Security as the Security Choice CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Configure WPA or WPA2 Enterprise 802 1x Security with Microsoft Security Before you set WPA 802 1x or WPA2 802 1x security with Microsoft you need to configure your authentication server and authenticators To use TLS protocol you also need to load a user and root certificate On your computer you need to enable the radio and set the date Start Intermec Settings Select Communications gt 802 11 Radio gt Microsoft Security Enter the Network name SSID For Infrastructure Mode select Infrastructure u FPF w N wa For Network Authentication select WPA or WPA2 The default encryption is TKIP or AES respectively For 802 1X Authentication select TLS or PEAP Select Hidden Network Tap OK The User Logon dialog box appears If you selected PEAP won sor a Enter a User Name Password and Domain b Ifyou want to save the password for future authentication sessions select Save Password 10 Ifyou selected TLS enter a User Name and Domain 11 Tap OK Configure WPA or WPA2 Personal PSK Security with Microsoft Security Before you set WPA or WPA2 Personal PSK security you need
95. tions e Alphanumeric and function keypad e Numeric and function keypad CK3R and CK3X Mobile Computer User Manual 93 Appendix A Specifications 94 Bar Code Symbologies Australia Post Aztec BPO British Post 4 state Canada Post Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128 GS1 128 DataMatrix Dutch Post EAN UPC GS1 Composite GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omni Directional HanXin Infomail Intelligent Mail Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code Standard 2 of 5 SwedenPost Telepen TLC 39 These symbologies are only available if your CK3 has an extended range are imager or a near far area imager CK3R and CK3X Mobile Computer User Manual Appendix A Specifications EA31 Typical Reading Distances Extended Reading Range These typical reading distances are measured in an office environment 250 lux for the EA31 standard model with Extended Reading Range activated Extended Reading Range is enabled by default o 4 8 12 16 20 24 28 32 36 40 i Lonlrirlinilirilrrilirilhirilirrhirh a TTT TTT TTT TTT e 0 10 20 30 40 50 60 70 80 90 100 EA31 Typical Reading Distances Extended Reading Range EA31 Typical Reading Distances Extended Reading Range Activated Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 4 50 c
96. to need to know the pre shared key for your access point or passphrase for your authenticator On your computer you need to enable the radio and set the date 1 Start Intermec Settings 2 Select Communications gt 802 11 Radio gt Microsoft Security 3 Enter the Network name SSID CK3R and CK3X Mobile Computer User Manual 65 Chapter 3 Configure the Computer 4 For Infrastructure Mode select Infrastructure 5 For Association select WPA PSK or WPA2 PSK The default encryption is TKIP or AES respectively 6 For Pre Shared Key enter the pre shared key or passphrase e Enter the pre shared key Ox followed by 32 hexadecimal pairs for your access point e Enter the passphrase 8 to 63 ASCII characters for your authenticator The computer internally converts the passphrase to a pre shared key 7 Tap OK Configure 802 1x Security with Microsoft Security Before you set 802 1x WEP security with Microsoft security you need to enable the radio on your computer and set the date To use TLS protocol you also need to load a user and root certificate Intermec recommends that you use WPA2 802 1x instead of 802 1x WEP if possible Start Intermec Settings Select Communications gt 802 11 Radio gt Microsoft Security Enter the Network name SSID For Infrastructure Mode select Infrastructure For Network Authentication select Open For Data Encryption select WEP For 802 1X Authentication select TLS or PEAP Sele
97. u set static WEP security with Funk security you need to enable the radio on your computer and set the date Intermec recommends that you use WPA2 PSK instead of WEP if possible nv fu FP WN ow Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter the SSID For Association select Open For Encryption select WEP For 8021x select None CK3R and CK3X Mobile Computer User Manual 63 Chapter 3 Configure the Computer 8 Enter an ASCII key or hex key value for each key you want to use Key 1 through Key 4 e For 64 bit WEP enter a 5 byte value 5 ASCII characters or Ox followed by 5 hexadecimal pairs e For 128 bit WEP enter a 13 byte value 13 ASCII characters or Ox followed by 13 hexadecimal pairs 9 Select the Transmit key you want to use to transmit data 10 Tap OK Use Open No Security Associations with Funk Security To create an open network you can set no security with Funk security Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select the active Funk security profile Enter the SSID For Association select Open For Encryption select WEP Tap OK n fu BF WN ow Select Microsoft as Your Security Choice 64 The default security setting is Funk If you want to use Microsoft Wireless Zero Configuration WZC security you need to select it as your security choice 1 Star
98. uire you to reboot the computer for the changes to take effect CK3R and CK3X Mobile Computer User Manual 43 Chapter 3 Configure the Computer Data Collection Menu Data Collection Options Internal Scanner Dock Tethered Scanner Bluetooth Scanner Communications Menu Communications Options Device Name 802 11 Radio Ethernet Adapter Bluetooth Parameters You Can Configure Enable Scanner Port Symbologies Scanner Settings Imager Settings Decode Security Tethered Configure on Connect Enable Scanner Port Enable Scanner Auto detect Symbologies Scanner Settings Scanner Port Settings Imager Settings Decode Security BT Configure on Connect Parameters You Can Configure Device Name Radio Enabled Security Choice Security Settings Funk or Microsoft IP Settings Certificates Radio Measurement Radio Bands CK3X only Allow Security Changes IP Settings Bluetooth Settings CK3R and CK3X Mobile Computer User Manual Device Settings Device Settings Options Backlight Date and Time Good Read IDL Runtime Versions Keypad Language Power Management Profile Settings Application Screen Security Sounds System Component Versions USB CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Parameters You Can Configure Display and Keypad Settings Date and Time Settings e Internal Scanner e Tethered Scanner e Bluetooth Scanner e RFID Scanne
99. uters at one time The AD22 charge only multidock charges up to four CK3 computers at one time Use the AV10 vehicle dock to hold and charge your CK3 while you are using iton a vehicle Use the AE33 vehicle battery adapter to provide power to your CK3 from your vehicle To use the vehicle battery adapter you also need the AA23 power adapter Use the DX2 or DX4 FlexDock with battery cup 1002UC02 to charge any of the supported CK3 batteries Use the RS 232 adapter to connect RS 232 devices to your CK3 Power Snap On Adapter AA23 Use the power adapter to provide power to your CK3 from an external power supply CK3R and CK3X Mobile Computer User Manual Chapter 1 About the Computer Features CK3 Options and Accessories Continued Accessory Description Scan Handle The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it Holster The holster provides you with a convenient way to carry your CK3 when you are not using it There are holsters for a CK3 witha handle or without a handle IP30 and SR61 Battery Pack The IP30 and SR61 battery pack adapter Adapter lets you charge an AB3 battery using the CK3 quad charger AC20 or CK3 single dock AD20 CK3 With IP30 Vehicle Holder Ifyou attached an IP30 to your CK3 you can use the vehicle holder to store your CK3
100. when you are not using it Universal Wall Mount Charger Provides interchangeable country plugs to Kit connect power to the computer for charging Includes the USB charging cable P N 236 297 001 Protective Boot A rubber boot to protects the computer from damage Ethernet Adapter Model Use the Ethernet adapter model 1004UA01 1004UA01 need the AD20 with the AD20 single dock to provide an Ethernet connection for the computer Modem Adapter Model Use the modem adapter model 1004UA02 1004UA02 need the AD20 with the AD20 single dock to provide a modem connection for the computer USB Charging Cable P N Use the USB charging cable to connect your 236 297 001 computer to the desktop using ActiveSync or to directly charge the computer CK3R and CK3X Mobile Computer User Manual 29 Chapter 1 About the Computer Features 30 CK3R and CK3X Mobile Computer User Manual 2 About the User Interface and Intermec Applications Use this chapter to learn about the Windows Embedded Handheld user interface and how to interact with the screen You can also use this chapter to learn about the Intermec applications on your computer as well as additional applications you can download Chapter 2 About the User Interface and Intermec Applications About the User Interface The Windows Embedded Handheld 6 5 operating system provides a touch friendly and easy to navigate user interface About the Home Screen When you turn on you
101. windows and the touch screen as often as needed for the environment in which you are using the computer To clean the computer use one of these recommended cleaning agents e Acetic acid 10 in water e Ethyl alcohol 10 in water e Mild soap solutions e 5 to no more than 10 bleach or sodium hypochlorite with water Caution There are no user serviceable parts inside the computer Opening the computer will void the warranty and may cause damage to the internal components Note Intermec recommends that you leave the battery installed when you clean the computer as described Leaving the battery installed helps prevent fluids from entering the computer through the SIM card and microSD card connectors Press the Power button to suspend the computer 2 Dip a clean cloth towel in the cleaning agent and wring out the excess 3 Wipe off the scanner window camera lens and flash area Do not allow any abrasive material to touch these surfaces 4 Wipe dry 5 Let the computer completely air dry before using again CK3R and CK3X Mobile Computer User Manual A Specifications Appendix A Specifications Physical and Environmental Specifications 92 This section lists the physical and environmental specifications for the computer Physical Dimensions Length 21 6 cm 8 5 in Width at widest part 8 3 cm 3 3 in CK3R Height at grip 2 8 cm 1 1 in CK3X Height at grip 3 6 cm 1 4 in CK3R Weight wit
102. y you need to enable the radio on your computer and set the date To use TLS protocol you also need to load a user and root certificate Intermec recommends that you use WPA2 802 1x instead of 802 1x WEP if possible Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter the SSID For Association select Open For Encryption select WEP For 8021x select TTLS PEAP or TLS If you selected TTLS or PEAP on nu FPF UN a a For Prompt for Credentials select Enter credentials now b Enter a User Name and a User Password 9 Ifyou selected TLS enter a User Name and Subject Name 10 For Validate Server Certificate select Yes 11 Tap OK 62 CK3R and CK3X Mobile Computer User Manual Chapter 3 Configure the Computer Configure LEAP Security with Funk Security Before you set LEAP security you need to enable the radio and set the date on your computer u FPF w N oa Start Intermec Settings Select Communications gt 802 11 Radio gt Funk Security Select a Funk security profile to configure Enter the SSID For Association select Open WPA WPA2 or Network EAP The default encryption is TKIP for WPA AES for WPA2 and WEP for Open or Network EAP For Prompt for Credentials select Enter credentials now 7 Type a User Name and User Password Save your settings Configure Static WEP Security with Funk Security Before yo
103. y the settings for the currently active security profile tap Configure Profile Intermec Settings launches for you to configure Wi Fi radio settings e To try reconnecting to the network tap Reconnect e To delete the events in the list tap Clear Events 80 CK3R and CK3X Mobile Computer User Manual Chapter 5 Troubleshoot and Maintain the Computer 4 Tap the Ping tab to run a ping test to the host a Inthe Host field enter the IP address of the host b From the Repetitions list choose the number of times the computer will ping the host c Tap Ping The graph shows the amount of time it takes for the host to return the ping Tap List to see this information ina list format 5 Tap the RSSI tab to view the received signal strength of the host signal The information box includes the current signal strength host SSID name MAC address data rate and transmit power e Tap Mark to place an arrow marker above the graph 6 Tap the Conf tab to set up a log file that lists the RSSI history This screen includes the Wi Fi radio driver version and available radio modes a Check the Log to File check box b Optional Change to the sample period and number of samples displayed c Tap Log file The Save As screen appears d Optional Change the name of the saved log file the folder to which the file to be saved the content type log or text and the location e Tap OK CK3R and CK3X Mobile Computer User Manual 8

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