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User Guide for the SoundStation® IP 7000 Phone

1. 1 10 Features of the Phone 0 0000 1 11 Understanding Icons 00 00 c eee eee eee 1 14 Navigating Menus and Entering Data 0 1 15 2 Customizing Your Phone eeeeceeeeee 2 Configuring Basic Settings 0 eee 2 1 Updating Preferences 0 0 000 e eee eee ee 2 2 Updating the Language 000000 2 2 Updating the Time and Date Display 2 3 Updating the Display Contrast 0 00008 2 6 Updating the Backlight Intensity 0 00 2 6 Updating the Ring Tone 0 00020000 2 9 Selecting a Different Ring Tone for Your Phone 2 9 Setting Distinctive Ring Tones for Contacts 2 10 Updating Audio Quality and Capabilities 2 12 Updating the Sound Quality of Your Phone 2 12 Enabling Auxiliary Audio Components 2 13 Adjusting the Speaker and Ringer Volume 2 15 Using Call Lasts srecni eikean heaven hierar es kaa dre bid REEE Rt 2 15 Viewing Call Lists 2 0 6 cece niapi eens 2 16 Managing Call Lists 0 0 0 0 0000 2 16 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Managing Contacts iisaccishengs PENE ANANE NAT EEEIEE ER
2. Only entries in your Contact Directory can be set up as speed dial entries To create a new Contact Directory entry with a speed dial index number see Adding Contacts to Your Local Contact Directory on page 2 20 The following steps describe how to update a speed dial entry for a contact To place a call using a speed dial number see Placing Calls Using Speed Dial on page 3 3 To update a speed dial entry in your local Contact Directory 1 Press the Dir soft key and then select Contact Directory The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 Diai Edit Back Add b 2 Scroll to the user s entry and then press the Edit soft key The Edit Contact screen displays Edit Contact A Ascii First Name Ray Last Name Dubois Contact 6894 speed Dial Index 2 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone 3 Scroll to Speed Dial Index and then update the speed dial index number Use the lt lt soft key to update an existing entry 4 Press the Save soft key 5 Press twice to return to the idle screen Using Voice Mail Note Voice mail is an optional feature that your system administrator sets up Your system may not support it For more information contact your system administrator Screen options may vary with your application Voice mail may be accessi
3. 0 0 0000 e eee eee eee 3 7 Hosting Conference Calls 0 00 0 3 7 Setting Up Conferences cnc iicees ov gacesengee cenieni estu sage viel 3 8 Setting Up a Conference Using the Conference Key or SOM KEY iceceudlegencphsce ir EERE E RETE EREEREER eee ERAS 3 8 Setting Up a Conference with An Active Call and a Calon Hold serere tetera EKINEKA ERS SEEDED EOS EMS 3 9 Managing Conferences 0 00000 3 10 Muting Conference Call Parties 000 3 11 Placing Conference Call Parties on Hold 3 11 Removing Conference Call Parties 00 3 12 Obtaining Information About Conference Call Parties 3 12 Holding and Resuming Conferences 000 3 13 Splitting Conferences 0 3 14 Ending Conferences 00000 c eee eee eee eee eee 3 14 Transferring Calls eree groa iii bce Eae KAER es ous 8 3 14 Performing a Consultative Transfer nuusan nrnna 3 15 Performing a Blind Transfer 00 0 c cece eee eee 3 16 vi www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Contents Forwarding Calls sccissckatccwas neeianere sdeesacemeimeeeecwes 3 17 Forwarding Calls Statically 0 eee eee 3 17 Forwarding Calls Dynamically 6 e cece eee eee 3 19 Enabling Do Not Disturb 0 00 c ccc ec cc e eee ees 3 19 Managing Speed Dial Entries
4. User Guide for the SoundStation IP 7000 Phone SIP 3 0 2 March 2008 Edition 1725 40075 00 7 R ha POLYCOM Trademark Information Polycom the Polycom logo design SoundPoint IP SoundStation SoundStation VTX 1000 ViaVideo ViewStation and Vortex are registered trademarks of Polycom Inc Conference Composer Global Management System ImageShare Instructor RP iPower MGC PathNavigator People Content PowerCam Pro Motion QSX ReadiManager Siren StereoSurround V2IU Visual Concert VS4000 VSX and the industrial design of SoundStation are trademarks of Polycom Inc in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal
5. e From a Corporate Directory if this is set up on your phone Note You cannot update Corporate Directory from your phone Adding Contacts Manually You can update your local Contact Directory manually instead of importing contact information from a call list or a Corporate Directory To add a contact manually 1 Press the Dir soft key and then select Contact Directory The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 _Diai Edit Back Add _ 2 To add a contact to your phone s database press the Add soft key The Add To Directory screen displays Add To Directory A Ascii First Name Last Name Contact speed Dial Index 6 2 20 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone 3 Enter the contact information To move between fields use the up and down scroll keys Enter the following information Note Your phone may not display all the following fields For more information see your system administrator Optional Enter the First Name and Last Name of the contact To alternate between numeric uppercase and lowercase alphanumeric modes press the key To enter text in another language press the Encoding soft key Required Enter the Contact phone number The contact number must be unique and must not already exist in the directory If you save an entry with a no
6. 1 Press E and then choose Features gt Presence gt Buddy Status gt Privacy List Scroll to the contact Press the Edit soft key Scroll to Access and then press the up or down scroll key to select Enabled When Access is enabled you allow the contact to see your presence When Access is disabled you prevent the contact from seeing your presence The default for Access is Disabled 5 Press to return to the idle screen For more information see the Microsoft Office Communicator and Windows Messenger documentation www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Restarting the Phone Note If your phone malfunctions you may be able to restore normal operation without restarting it Before you restart your phone contact your system administrator Periodically you may need to restart your phone so your phone can e Accept anew configuration e Accept new software To restart the phone gt gt Do one of the following Simultaneously press and hold o and 4 for more than three seconds or until you hear a beep LESI ata CONF Fa a1 r L el or a Press and then select Settings gt Advanced 4 16 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanced Features of Your
7. A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada CE and VCCI Mark This SoundStation IP 7000 phone is marked with the CE mark This mark indicates compliance with EC Directives 2006 95 ED and 2004 108 EC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK ORB 57h MRNA EWHELISRITIERHY ae SE SBRIHRSAZTDEM T 9 F yeCI A Safety Notices 3 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Safety and Compliance continued xea SHU AW7I7 AS B27 7 717 AEROS AAAA S 7 7 0 9 44 Bo Ap EE AEE o BS FASHA aH WO ALR Hoy EE FH YSAS Hol ASO mgA BEEP eh WARNING Electrical Safety To avoid electric shock do not connect safety extra low voltage SELV circuits to teleconference station network TNV circuits LAN ports contain SELV circuit and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables This product is rated 48Vdc 0 375A When used with the optional external power supply the power supply shall be a Listed power supply with a LPS output rated 48V min 0 375A Safety Notices 4 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Index Symbols key
8. For example if you lower the Maximum Intensity the highest level for Backlight On and Backlight Idle intensities will be lowered to the same level www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone Dim mode intensity is determined by the Backlight On intensity and the Backlight Idle intensity together as follows Backlight On Intensity Backlight Idle Intensity Dim Intensity off off off low dimmer than low low medium dimmer than medium medium high off medium high low medium high medium medium high high high The Backlight On mode turns on for following events e Any key press e Incoming calls e Ending a call holding a call resuming a call by the other party A voice message received If you do not press any keys on the phone after 20 seconds of the backlight turning on the backlight dims or changes to medium in the following cases e Acallis in progress e Acallis on hold e There is an incoming call ringing e There is an outgoing call ringing back e Any menu shows on the display In all other cases the mode changes to Backlight Idle www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone To update the backlight intensity 1 Press MEI and then select Settings gt Basic gt Backlight Intensity The Ba
9. or entering specific search criteria Note You can enable your phone to save Corporate Directory search results and to remember the last person you viewed in the directory Whenever you re display Corporate Directory the last person you viewed will display If you searched for a person the results of the last search you submitted will display To enable this feature press the Menu key and then select Settings gt Basic gt Preferences gt Corporate Directory gt Retain Search Scroll to Enabled and then press Select To search for a contact in the Corporate Directory 1 Press the Dir soft key and then select Corporate Directory The Corporate Directory screen displays 4 Corporate Directory Filtered Baille Mia 6084549924 Bain Mich 6084549424 Beck Tad 6084549498 Bell Dan 6084549480 2 Press the Search soft key Then enter the first few characters of the contact s first or last name and then press the Submit soft key The screen displays a list of successful matches 4 Corporate Directory Filtered Wong Henry 6084549479 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone 3 Scroll to the contact you are searching for From this screen you can press the Dial soft key to dial the contact or press the View soft key and save the contact to your local Contact Directory 4 Press twice to return to the id
10. 2 e Installing the Phone on page 1 3 e Features of the Phone on page 1 11 e Understanding Icons on page 1 14 e Navigating Menus and Entering Data on page 1 15 To read about how to change the settings on your phone see Chapter 2 Customizing Your Phone To read about the phone s basic features see Chapter 3 Using the Basic Features of Your Phone To read about more advanced features see Chapter 4 Using the Advanced Features of Your Phone If you require additional information or assistance with your new phone see your system administrator www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Parts List The following items are included in your basic SoundStation IP 7000 package SoundStation IP 7000 Conference Phone 25 foot Network Cable Quick Start Guide Make sure your conference phone package contains each item If any item is missing see your system administrator Optional Accessories SoundStation IP 7000 Conference Phone 25 foot Network Cable Quick Start Guide The following items are optional accessories for the phone AC Power Kit with Power Adapter Regional Power Cord Power Insertion Cable Multi Interface Module Package with Multi Interface Module 12 foot Network Cable 10 pin Power Adapter Regional Power Cord Console Interconnect Cable External Microphone Kit with two extensio
11. 28 3 22 volume keys about 1 13 volume adjusting 2 15 4 8 W Watch Buddy setting 2 21 4 12 watcher list 4 12 wireless microphones 1 8 2 13 Index 3 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Index 4 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
12. AE EARE EEEE EE AR E KERE KESE eiS 5 4 Access to Screens and Systems 00000 5 5 Calling Sins heat iene tothe tanh setae EEA E E tate Guar tone Gar 5 6 Displays sxe dew be darned tipia nied se Pines kenia tanie aE dn new a eo 5 7 Audio 2 Sie hid Beek Oa eee da ee ee te eae Dee te 5 7 Testing Phone Hardware 0 00 c ccc eect rnrn 5 7 Safety Notices 2 2 2 Safety Notices 1 Index cc cece cc ecw eee cece ee cceeeess e Index www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone viii www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Getting Started with Your Phone This chapter provides basic installation instructions and information for obtaining the best performance from your SoundStation IP 7000 conference phone The SoundStation IP 7000 conference phone is a next generation phone with a modern industrial design and the latest advancements in Polycom voice technology Some of the key features of the phone include e Extraordinary audio performance Strong IP telephony feature set e Built in voice bridge for multi party conferences e Ability to connect two phones together for convenience performance and flexibility e A port built into the console to allow calls from a computer calling application or a mobile phone This chapter includes the following topics e Parts List on page 1
13. Attended transfer The parties are automatically connected to each other after you exit a conference Set up a conference call and then end your participation For more information refer to Ending Conferences on page 3 14 Performing a Consultative Transfer Perform a consultative transfer if you want to talk to the party to whom you are transferring the call Or you can chose not to talk to the party In this case you wait for the party s ring back sound and then transfer the call To transfer a call 1 During a call press the Trnsfer soft key The call is placed on hold The Transfer to screen displays 4 Transfer to 1951 2 Place a call to the party to whom you want to transfer the call See Placing 3 Calls on page 3 2 When you hear the ring back sound press the Trnsfer soft key The transfer is complete If you want to talk privately to the person to which you are transferring the call before the transfer is complete wait until the person answers the call talk to the person and then press the Trnsfer soft key You can cancel the transfer before the call connects by pressing the Cancel soft key www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Performing a Blind Transfer When you use a blind transfer you transfer a call without speaking to the party to whom you are transferring the call The call is aut
14. Blocked List to quickly unblock a contact rather than updating the Contact Directory To use your Blocked List to unblock a contact 1 Press i and then select Features gt Presence gt Blocked List The Blocked List screen displays Blocked List GD Mia Baille 9924 2 Henry Wong 6084 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone 2 Scroll to the contact and then press the Unblock soft key 3 Press to return to the idle screen The contact can now watch your phone The contact will display in your Watcher List To view your Watcher List see Blocking Contacts From Viewing Your Status on page 4 12 Monitoring the Status of Contacts in Your Buddy List You can monitor the status of all the contacts in your buddy list except those contacts that have blocked you from viewing their status To add contacts to your buddy list see Selecting Contacts to Monitor on page 4 11 To monitor a contact in your buddy list gt gt Do one of the following From the idle screen press the Buddies soft key or Press and then select Features gt Presence gt Buddy Status The Buddy Status screen displays listing the status of all your buddies a Buddy Status 2 Ann Brown Offline 2 2 Ray Dubois Be right back 3 2 Analiese Madsen On the p
15. Contacts to Your Local Contact Directory from a Corporate Directory on page 2 22 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone To view your local Contact Directory gt gt Do one of the following Press and then select Features gt Contact Directory or Press the Dir soft key and then select Contact Directory The Directory screen displays listing all the contacts in your directory Directory Brown Ann 1657 Dubois Ray 6894 Dial Edit Back Add _ To view your Corporate Directory gt gt Do one of the following mw and then select Features gt Corporate Directory zese Press or Press the Dir soft key and then select Corporate Directory The Corporate Directory screen displays listing all the contacts in your directory You can only search for and dial contacts in your Corporate Directory 4 Corporate Directory Filtered Baille Mia 6064549924 Bain Mich 6084549424 Beck Tad 6084549498 Bell Dan 6084549480 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Adding Contacts to Your Local Contact Directory You can add contacts to your local Contact Directory in the following ways e Manually if you have permission to update your local Contact Directory e From a call list
16. Join soft key scroll to the computer or mobile audio If you have a conference call on hold and you connect computer or mobile audio accept the computer or mobile audio first and then press the Join soft key The following figure shows the Join soft key that displays when there is an active conference call and an incoming computer or mobile audio source fi 1951 Active Conterence 0 30 e From PC Mobile audio PC Mobile audio The following figure shows the Join soft key that displays when there is a conference call on hold and you accept a computer or mobile audio source ur 1951 From PC Mobile audio PC Mobile audio 0 06 Hold Conference iE You manage conference calls with computer or mobile audio just as you do with other phone calls For detailed information on setting up conferences using the Confrnc and Join soft keys as well as managing conference calls see Hosting Conference Calls on page 3 7 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Adjusting the Volume of Computer or Mobile Audio To adjust the speaker volume gt gt While you listen to computer or mobile audio press either 4 or 4 _ to adjust the speaker volume To mute the microphone gt gt While you listen to computer or mobile audio press amp The LEDs glow red to indicate that the other party or
17. Soft keys Select specific context sensitive functions that display on the screen above each soft key 3 Scroll keys Allow you to C e Scroll through displayed information e Enable or disable fields e View additional soft keys E www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Getting Started with Your Phone Item Description 4 End Call key Ends a call 5 Select key Allows you to e Select a field of displayed data e Enable or disable fields 6 Volume keys Adjust the volume of the speaker and the ringer 4 Lo 7 Mute key Stops local audio from being heard at the far end of the call Le 8 Dial pad keys Contain 10 digits 26 alphabetic characters and other special characters available in context sensitive applications 9 Redial key Dials the most recently dialed party Q 10 Conference key Allows you to set up local audio conferences 11 Menu key Allows you to access additional features and configuration settings 12 Make Call key Initiates a call www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Understanding Icons Line Call State or Icon Indicator Description Active call A call is in progress using HD Voice The active call icons merge into one icon on the phone scree
18. To display information about a conference call party 1 From the Manage Conference screen scroll to the party whose information you want to obtain Press the Info soft key The Participant Info screen displays Participant Info GP Name James Smith 2 Number 1954 3 Line Audio call 4 MediaFlow Send Receive 3 Press the Back soft key to return to the Manage Conference screen Holding and Resuming Conferences When you place a conference call on hold you place all other conference participants on hold To place an individual party on hold see Placing Conference Call Parties on Hold on page 3 11 To place a conference call on hold gt gt From the Active Conference screen press the Hold soft key The Hold Conference screen displays The other parties in the conference call are put on hold A 1951 Hold Conference New Call 15 05 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Splitting Conferences Ending Conferences From the Hold Conference screen you can do the following e To resume the conference call press the Resume soft key The Active Conference screen will display again e To place a call toa new party press the New Call soft key The conference remains on hold and the new call becomes the active call e To end the conference call and split the conference into two separate
19. accident fire lightening power surges or outages or other hazards Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS Safety Notices 2 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Safety Notices Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interferences received including interference that may cause undesired operation Class A Digital Device or Peripheral Note This equipment has been tested and found to comply
20. available or the characters or lowercase characters key The format the text will display in appears at the top of the screen Enter text in a specific language Press the Encoding soft key The language the text will display in appears at the top of the screen Enter special characters In text entry mode press the 1 or 0 key Enter a space In text entry mode press the 0 key three times quickly Delete text you entered Press the lt lt soft key View additional soft keys Press the right or left scroll key f and 3 Enable or disable fields Press the right or left scroll key 1 16 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone You can customize your SoundStation IP 7000 conference phone by adjusting certain settings including time and date language display contrast and intensity and ring tone You can also add contacts to your phone s local Contact Directory This chapter shows you how to customize your phone It includes the following topics e Configuring Basic Settings on page 2 1 e Adjusting the Speaker and Ringer Volume on page 2 15 e Using Call Lists on page 2 15 e Managing Contacts on page 2 18 e Managing Incoming Calls on page 2 28 Some customizations including setting up shared lines and viewing a Corporate Directory must be configured by your system administrator To learn about the phone s basic feature
21. calls on hold press the Split soft key When a conference is established a Split soft key is available When you split aconference you end the conference and put all parties on hold The Split soft key is only available from the Active Conference screen To split a conference gt gt From the Active Conference screen press the Split soft key The conference ends and all calls are split into individual calls and put on hold You can end a conference and your connection to the other parties by pressing the End Call soft key When you use the End Call soft key the other parties remain connected To end a conference gt gt From the Active Conference screen press the End Call soft key The two other parties remain connected Transferring Calls A call can be transferred in one of three ways e Consultative transfer You have the option of either talking to the party to whom you are transferring the call or you can choose not to talk to the party and complete the transfer when you hear the party s ring back sound Performing a Consultative Transfer on page 3 15 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone Blind transfer The call is automatically transferred after you dial the number of the party to whom you want to transfer the call You do not have the option of talking to the party Performing a Blind Transfer on page 3 16
22. can place the computer or mobile audio on hold place a new call or initiate a conference call You can also accept a call from another phone while you listen to computer or mobile audio ha 1951 From PC Mobile audio PC Mobile audio 0 18 Audio from computer calling applications or mobile phones does not display in your conference phone Call Lists For information on how to connect your conference phone in a single or two phone setup to computer calling applications and mobile phones see Connecting Optional Auxiliary Audio Components on page 1 8 Listening to Computer or Mobile Audio You can connect the computer or mobile audio source while your conference M phone is in an idle state or when you have an active call To listen to computer or mobile audio when your conference phone is idle gt gt When your conference phone is idle connect the mobile phone or computer calling application to your conference phone See Connecting Optional Auxiliary Audio Components on page 1 8 The computer or mobile audio automatically becomes the active call and you can hear any audio associated with the computer calling application or mobile phone If there isn t any audio you can wait for a call answer it from your computer calling application or mobile phone interface and then listen to the audio on your conference phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanc
23. hub end of the network LAN cable Ensure that the switch hub port is operational if not accessible contact your system administrator Before restarting your phone contact your system administrator Your system administrator may want to troubleshoot the phone in more detail before restarting the phone and losing current status information www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Access to Screens and Systems Troubleshooting Your Phone Symptom Problem Corrective Action There is no response when you press a feature key The phone is not in an active state Do one of the following Press the keys more slowly Call the phone to confirm that inbound call display and ringing is normal If successful try to press feature keys within the call to access the Directory or Buddy Status screens for example To confirm the line is actively registered to the call server press the Menu key and then select Status gt Lines gt Line Information From the Line Information screen verify that your phone line is registered A Line Information Line 1951 Registered 00 24 21 Server 1 r13as1 0 Restart the phone to attempt re registration with the call server See Restarting the Phone on page 4 16 The display shows Network Link is Down The network cable is not properly connected See Power and Startup on page 5 3 ww
24. on your conference phone to hear audio from mobile phones and computer calling applications To connect a mobile phone to your conference phone you require the optional Mobile Phone Cable To connect a computer calling application to your conference phone you require the optional Computer Calling Kit containing a Computer Calling Cable www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Getting Started with Your Phone e Audio connectors and ports on the Multi Interface Module to connect wireless lapel microphones speakers and recording devices and computers to record phone calls To connect audio components to the Multi Interface Module see your system administrator After you connect an auxiliary audio component to the Multi Interface Module you must enable the component To enable the component see Enabling Auxiliary Audio Components on page 2 13 Note You do not have to enable audio from a mobile phone or from a computer calling application This audio is automatically enabled when you connect the Mobile Phone Cable or the Computer Calling Cable to the 2 5mm audio connector on your conference phone 2 5mm Audio Connector on Phone Your conference phone has a 2 5mm audio connector to connect to a mobile phone or to a computer calling application You connect a mobile phone so you can use the conference phone speaker to hear mobile phone calls You connect a computer to stream two way audi
25. select Settings gt Basic gt Audio gt Auxiliary Audio gt Aux Audio In The Aux Audio In screen displays Aux Audio In ED Wireless Mic 2 O Other Input 3 O Off 2 Do one of the following Toenable a wireless lapel microphone scroll to Wireless Mic and then press Select To disable wireless microphones scroll to Off and then press Select 3 Press 2 I to return to the idle screen z To enable or disable speakers as well as recording devices and computers from recording phone calls 1 Press and then select Settings gt Basic gt Audio gt Auxiliary Audio gt Aux Audio Out The Aux Audio Out screen displays Aux Audio Out ED C Record Out 2 O External Speaker 3 amp Off 14 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone 2 Do one of the following Toenable recording devices or computers to record phone calls scroll to Record Out and then press Select Toenable external speakers scroll to External Speaker and then press Select To disable speakers and to prevent recording devices and computers from recording phone calls scroll to Off and then press Select 3 Press to return to the idle screen ENU Adjusting the Speaker and Ringer Volume To adjust the speaker volume g
26. with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Modifications In accordance with Part 15 of the FCC Rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment This equipment may not be used on a coin service or party line Installation Instructions Installation must be performed in accordance with all relevant national wiring rules L Installation doit tre ex cut e conform ment a tous les r glements nationaux applicable au filage lectrique Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible La prise lectrique a laquelle l appareil est branch doit tre install e pr s de I 6quipement et doit toujours tre facilement accessible Industry Canada IC This Class
27. your system administrator enables Your system may not support it For more information contact your system administrator A buddy list is a list of users devices whose status or presence you can monitor Users update their presence setting for example Be right back Out to lunch or Busy and you can view their status in real time from your phone s Buddy Status screen If you like you can block others from monitoring your status Your phone can watch the status of up to eight other phones These phones form your Buddy List Your phone can be monitored by up to eight other phones If your phone is configured to work with Microsoft Office Live Communications Server 2005 the behavior of presence settings and buddy lists is different For more information see Integrating With Microsoft Office Live Communications Server 2005 on page 4 14 or contact your system administrator www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Updating Presence Settings 10 Your presence setting indicates your status either online busy be right back away on the phone out to lunch or offline Update your presence setting so that other users can monitor your status from their phones To change your presence setting 1 Do one of the following Press and then choose Features gt Presence gt My Status or Press the MyStat so
28. 00 0 0 e eee eee 3 21 Using Voice Mail ts cci200 ciao tia nicdaneis Weedon E enews 3 22 4 Using the Advanced Features of Your Phone 4 1 Using Computer or Mobile Audio with the Conference Phone 4 1 Listening to Computer or Mobile Audio 4 2 Ending Computer or Mobile Audio 0 4 5 Placing Computer or Mobile Audio on Hold 4 5 Creating Conference Calls with Computer or Mobile Audio 4 5 Adjusting the Volume of Computer or Mobile Audio 4 8 Handling Multiple Call Appearances 0 00 00000 e eee 4 8 Using Buddy Lists oi 00 asain sec gek och ole were watt mone ceo elie hanes 4 9 Updating Presence Settings 0 e eee eee eee 4 10 Selecting Contacts to Monitor 0 0 0000 4 11 Blocking Contacts From Viewing Your Status 4 12 Using your Blocked List to Unblock Contacts 4 13 Monitoring the Status of Contacts in Your Buddy List 4 14 Integrating With Microsoft Office Live Communications Server 2009 oc ccs aa cae eae ws esdea crate wedersnsseovaseeceasecs 4 14 Restarting the Phone 000i sc eeh ee eek be ieech ous bab ee biech we deck a 4 16 5 Troubleshooting Your Phone 2eeeee2 2 Ord Installation Configuration nsss asaras serrer rrr eee ee 5 2 Power and Startup cee Gubu t usro EEEE EEV 5 3 CONOS sterpe cred erates Ee E
29. 2 18 Adding Contacts to Your Local Contact Directory 2 20 Adding Contacts Manually 008 2 20 Adding Contacts From Call Lists 00 2 22 Adding Contacts to Your Local Contact Directory from a Corporate Directory 0 ccc cee eee 2 22 Searching for Contacts 00 0002 2 24 Searching for Contacts in Your Local Contact Directory 2 24 Searching for Contacts in a Corporate Directory 2 25 Updating Contacts in Your Local Contact Directory 2 26 Deleting Contacts From Your Local Contact Directory 2 27 Placing Calls to Contacts 0 00 2 28 Managing Incoming Calls 0 00 cece cee eee 2 28 Distinguishing Calls pessort ie cee ee ce teense ances eee EERSTES 2 28 Rejecting Calls esia o EA E EAE temo A 2 28 Diverting Cal Sag rer pri r o irae EEEE ER EN E ET 2 30 Understanding Shared Lines 000 0 00002 eee eee eee eee 2 31 3 Using the Basic Features of Your Phone 3 1 Placing Calls siden cc crese torir tentu niuia bu tHe een aiken wee aon eK 3 2 Placing Calls Using Speed Dial 0 0000 3 3 Answering Calls oerien a EE E Hota gece E greeted 3 4 Ending Calls 2 5 cciea s 5 taceais mehine a ncaa bra teens i Orbe eee neces ak 3 5 Muting the Microphone 0 0 3 5 Redialing Numbers 0 00000 cece e epiese 3 6 Holding and Resuming Calls
30. CIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Safety Notices 1 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Polycom Limited Warranty and Limitation Liability LIMITED WARRANTY Polycom warrants to the end user Customer that this product is expected to be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty is at Polycom s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options are reasonably available Polycom may on its sole discretion refund to Customer the pur
31. If you require more information or assistance contact your system administrator www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Installation Configuration Symptom Problem Corrective Action The display shows General configuration error Unsupported configuration Undo last configuration change The phone installation configuration is not supported Verify that you have installed the phone s and any components correctly e Check that no more than two phones are connected together e Check that no more than two extension microphones are installed If your conference room setup has two connected phones check that only one extension microphone is installed e Refer to Installing the Phone on page 1 3 e Contact your system administrator The display shows Daisy Chaining Error Multiple Ethernet cables Connect only one Ethernet cable More than one 12 foot Network Cable 10 pin has been connected to a phone installation Connect only one 12 foot Network Cable 10 pin to the multiple phone installation See Installing the Phone on page 1 3 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Power and Startup Troubleshooting Your Phone Symptom Problem Corrective Action The display shows Network Link The network cable is not prope
32. ON WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE 2008 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 About This Guide Thank you for choosing the SoundStation IP 7000 conference phone This conference phone provides multi person audio conferencing capabilities for medium to large conference rooms within a Session Initiation Protocol SIP internet telephony system This guide provides everything you need to quickly use your new conference phone Verify with your s
33. Phone The Advanced screen displays Advanced Enter password b Enter your password and then press the Enter soft key The Advanced screen displays ap Advanced GP Admin Settings 2 Change User Password 3 Restart Phone Select Restart Phone The message Are you sure displays If you still want to restart the phone press the Yes soft key c The restart process begins The process ends when the idle screen displays www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Troubleshooting Your Phone This chapter contains general troubleshooting information to help you solve any problems you might encounter when you use the SoundStation IP 7000 conference phone The tables in this chapter list possible trouble symptoms the likely causes of these problems and recommended corrective actions to take Problems are grouped as follows e Installation Configuration on page 5 2 e Power and Startup on page 5 3 e Controls on page 5 4 e Access to Screens and Systems on page 5 5 e Calling on page 5 6 e Displays on page 5 7 e Audio on page 5 7 To obtain more detailed troubleshooting information you can access certain menus on your phone that test your phone hardware For more information see Testing Phone Hardware on page 5 7
34. See SoundStation IP 7000 console interconnect cable 1 2 1 6 consultative transfer 3 14 contact directory managing 2 18 contacts adding to contact directory 2 20 blocking and unblocking 4 12 calling 2 28 deleting 2 27 managing 2 18 monitoring 4 11 searching for 2 24 setting ring tones for 2 10 updating 2 26 viewing in contact directory 2 19 viewing in corporate directory 2 19 Index 1 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone contrast adjusting for screen 2 6 corporate directory managing 2 18 customizing your phone 2 1 D data entering 1 15 date and time display updating 2 3 Diagnostics menu 5 7 dial pad keys about 1 13 dim intensity 2 7 directory contacts managing 2 18 display contrast updating 2 6 distinguishing calls 2 28 Divert Contact setting 2 21 diverting calls 2 30 Do Not Disturb feature 3 19 E Encoding soft key 1 16 end call key about 1 13 ending calls 3 5 ending conference calls 3 14 EQ settings 2 12 extension microphones 1 2 1 7 External Microphone Kit 1 2 1 7 F Far Mute soft key 3 10 forwarding calls 3 17 G guide viewing online iii H hardware testing 5 7 holding calls 3 7 holding conference call parties 3 11 holding conference calls 3 13 I icons description of 1 14 ignoring calls 3 4 inactivity timer 1 15 Info soft key 3 10 3 13 installation instructions 1 3 installation i
35. The display has bad contrast Power is not correctly applied to the phone The contrast needs adjustment Verify that power is correctly applied to the phone e Check that the display is illuminated e Ensure the network cable is inserted properly on the underside of the phone Try unplugging and re inserting the cable e Ifyour phone uses in line power have your system administrator check that the switch is supplying power to the phone Adjust the screen contrast See Updating the Display Contrast on page 2 6 The display is flickering Certain types of older fluorescent lighting cause the display to appear to flicker Do one of the following e Move the phone away from the lights e Replace the lights Audio Symptom Problem Corrective Action The speaker has no audible sound Speaker volume is low Adjust the speaker volume During a call press either 4 or 4 Testing Phone Hardware Your system administrator may ask you to access a diagnostics menu on your phone to test your phone hardware From the diagnostics menu you can test your phone s microphones keypad mappings and display See your system administrator for instructions on how to perform these tests To test your phone hardware gt gt Press and then select Status gt Diagnostics gt Test Hardware gt A
36. aging Call Lists You can clear all the records in a call list or just one record You can also choose a record in a list and return the call store the call details in your local Contact Directory or view detailed information about the particular call 2 16 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone To manage a call list 1 Press the Dir soft key and then select Call Lists The Call Lists screen displays a Call Lists GP Missed Calls 2 Received Calls 3 Placed Calls 4 Clear 2 Do one of the following To clear the records in a call list select Clear gt Missed Calls Received Calls or Placed Calls The following figure shows the message that displays when you clear a Missed Calls list a Clear GI Missed Calls To manually clear all calls in all call lists restart the phone See Restarting the Phone on page 4 16 Note www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Toview and manage a call list scroll to either Missed Calls Received Calls or Placed Calls and then press Select Your call list information displays The following figure shows a Placed Calls list Placed Calls ED Joan Smith 1953 2 Henry Wong 1950 Diai Edit Back Clear To manage your call list To return the call pr
37. al tone enter the phone number of the party you want to call and then press A or the Dial soft key or Toheara dial tone before you place a call press A or the New Call soft key Then do the following a To dial a number enter the phone number of the party you want to call and then press A or the Dial soft key b To call the last person that called you last call return press the LCR soft key and then follow the voice prompts Last call return LCR is an optional feature that your system administrator enables Your system may not support it For more information contact your system administrator www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Note Using the Basic Features of Your Phone c Todiala URL press the URL soft key enter the URL or IP address of the party you want to call and then press A or the Dial soft key To enter the number and letters displayed on a key press the key one or more times quickly To enter and press the key one or more times The active call displays on the screen showing the call duration and destination Instead of entering a phone number from memory you can access call lists directories and speed dial lists to display and dial the number for you To access a call list press the Dir soft key and then select Call Lists gt Missed Calls Received Calls or Placed Calls Scroll to the call you want to dial and then pres
38. ales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Diverting Calls You can customize your phone so that incoming calls from a particular party are transferred directly to a third party To divert incoming calls from a contact to a third party 1 Press the Dir soft key and then select Contact Directory The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 Dial Edit Back Add _ 2 Scroll to the contact for whom you want to transfer calls You can use the key to Page Up and the key to Page Down 3 Press the Edit soft key The Edit Contact screen displays Edit Contact A Ascii First Name Ray Last Name Dubois Contact 6894 speed Dial Index 2 4 Scroll to the Divert Contact field and enter the number of the party to whom you want to divert the call Scroll to the Auto Divert field Change the Auto Divert setting to Enabled Press the right or left scroll key to select Enabled 7 Press the Save soft key zee 8 Press twice to return to the idle screen ENU 2 30 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone Understanding Shared Lines Note Shared lines is an optional feature that your system administrator sets up Your system may not support it For more information contact your system administrator If two ph
39. ave any contact listed in your Corporate Directory if it is set up on your phone to your local Contact Directory www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone To add a contact to your local Contact Directory from a Corporate Directory 1 Press the Dir soft key and then select Corporate Directory The Corporate Directory screen displays 4 Corporate Directory Filtered Baille Mia 6064549924 Bain Mich 6084549424 Beck Tad 6084549496 Bell Dan 6084549480 Search for the contact and then scroll to the contact s entry For information on how to search for a contact see Searching for Contacts in a Corporate Directory on page 2 25 3 Press the View soft key The Contact screen displays A Contact ED Last Name Bell 2 First Name Dan 3 Phone Number 6084549480 To save the contact to the local Contact Directory press the Save soft key Saved displays on the screen Only the first name last name and phone number are saved If the contact already exists in your local Contact Directory Contact already exists displays zose 5 Press twice to return to the idle screen Note You may want to go to the Contact Directory and check if the contact was saved correctly and to add any missing fields To view your Contact Directory see Managing Contacts on page 2 18 To update missi
40. ays e Using or the Confrnc soft key e Using the Join soft key if you have an active call and a call on hold Setting Up a Conference Using the Conference Key or Soft Key To set up a conference using the Conference key or soft key 1 Call the first party See Placing Calls on page 3 2 eye ata CONF 2 Press or the Confrnc soft key to create a new call The active call is placed on hold The Conference with screen displays URL Note If configured for single key press conferences the conference participant hears the dial tone and ringback when the conference host places the call to the new party 3 Enter the number of the second party and then press A or the Dial soft key 4 When the second party answers press 2 or the Confrnc soft key again to join all parties in the conference Note If configured for single key press conferences you do not have to press the Conference key or the Confrnc soft key again www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone The Active Conference screen displays z 1951 lt ncaa 0 34 Setting Up a Conference with An Active Call and a Call on Hold If you are currently in an active call and you have another call on hold you can create a conference call between the active call the call on hold and yourself by pre
41. ays Enabled 2 No Answer Disabled 3 Busy Disabled Exit Select 2 Scroll to the forwarding type you want to disable and then press Select 3 Press the Disable soft key 18 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone Forwarding Calls Dynamically You can manually forward a call to another number while your phone rings To forward an incoming call to another extension 1 While your phone rings press the Forward soft key The Call Forwarding screen displays Call Forwarding 1 Ascii Contact 1954 2 Enter the phone number to forward the incoming call to Your phone displays the last number you forwarded calls to either statically or dynamically If you previously set a forwarding number and want to enter a new one use the lt lt soft key to delete the number 3 Press the Forward soft key The incoming call is forwarded to the other party If call forwarding is disabled all future calls will not be forwarded and forwarding will remain disabled Enabling Do Not Disturb To prevent your phone from ringing activate the Do Not Disturb feature Calls you receive while Do Not Disturb is enabled will display in your Missed Calls list see Using Call Lists on page 2 15 If you have chosen to forward your calls to another number calls will be sent to that number if you enable the Do Not Disturb featur
42. ble with a single key press Contact your system administrator about this option Your voice mail is saved in a centralized location and may be accessed from your phone Your phone may indicate voice mail by the following e Anicon on the phone screen The LEDs blinking red e A stutter dial tone instead of a normal dial tone To listen to voice mail messages 1 Press i Z u and then select Features gt Messages gt Message Center The Messages screen displays Messages 1 Urgent 1 2 New 5 3 Old 7 2 To listen to your voice mail press the Connect soft key and then follow the voice or visual prompts on the screen To turn off the flashing LEDs without listening to your messages press the Clear soft key m to return to the idle screen ze 3 Press 22 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanced Features of Your Phone This chapter provides operating instructions for the advanced features of your SoundStation IP 7000 conference phone If you require additional information or assistance with these features contact your system administrator For information on the basic features of your phone refer to Chapter 3 Using the Basic Features of Your Phone This chapter includes the following topics e Using Computer or Mobile Audio with the Conference Phon
43. chase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom is expected to warrant any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from e Failure to follow Polycom s installation operation or maintenance instructions e Unauthorized product modification or alteration e Unauthorized use of common carrier communication services accessed through the product e Abuse misuse negligent acts or omissions of Customer and persons under Customer s control or e Acts of third parties acts of God
44. cklight Intensity screen displays Backlight Intensity E Backlight On Intensity 2 Backlight Idle Intensity 3 Maximum Intensity 2 Select Backlight On Intensity The Backlight On Intensity screen displays Backlight On Intensity GB C High 2 Medium 3 O Low 4 O Off Scroll to the intensity you want and then press Select The default Backlight On Intensity is Medium Press the Save soft key Select Backlight Idle Intensity The Backlight Idle Intensity screen displays Backlight Idle Intensity j C High www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone 6 Scroll to the intensity you want and then press Select The default Backlight Idle Intensity is Low 7 Press the Save soft key 8 Select Maximum Intensity The Maximum Intensity screen displays Maximum Intensity SERRE 9 Press the Up or Down soft keys to increase or decrease the maximum intensity the screen can display and then press the Ok soft key 10 Press to return to the idle screen MENU Updating the Ring Tone You can select from many different ring tones to distinguish your phone from your neighbor s You can also set distinctive ring tones for contacts in your local directory so you can identify callers when your phone rings Selecting a Different Ring Tone for Your Phone You can choose a unique ring ton
45. ct s status If you set the Block Buddy field to enabled the contact www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone 2 22 cannot monitor your status For more information on monitoring status see Using Buddy Lists on page 4 9 Press the right or left scroll key to switch between the Enabled and Disabled settings for the Watch Buddy and Block Buddy fields 4 Press the Save soft key 5 zese Press twice to return to the idle screen ENU Adding Contacts From Call Lists You can save call information from a call list to your local Contact Directory To add a contact to the local Contact Directory from a call list 1 Note Press the Dir soft key and then select Call Lists gt Missed Calls Received Calls or Placed Calls Scroll to the contact You can use the key to Page Up and the key to Page Down To save the contact to your Contact Directory press the Save soft key Press twice to return to the idle screen H You may want to go to the Contact Directory and check if the contact was saved correctly and to add any missing fields To view your Contact Directory see Managing Contacts on page 2 18 To update missing contact information see Adding Contacts Manually on page 2 20 step 3 Adding Contacts to Your Local Contact Directory from a Corporate Directory You can s
46. e www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone 20 To enable and disable Do Not Disturb 1 Press im and then select Features The Features screen displays If Do Not Disturb is not highlighted scroll to it a Features GD Do Not Disturb 2 Forward 3 Contact Directory 4 Corporate Directory 2 To toggle Do Not Disturb on and off press Select When you enable Do Not Disturb a flashing icon x displays at the top left of the screen When you disable Do Not Disturb the registered line icon displays instead 3 Press to return to the idle screen If you enabled Do Not Disturb the idle screen displays Do Not Disturb and flashing icons next to the directory number The following figure shows what the idle screen looks like with Do Not Disturb enabled X DoNot Disturb 1951 1 07 Thursday March 13 New Call www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone Managing Speed Dial Entries Note Use the speed dial feature for fast automated dialing To use speed dial you enter a speed dial index number instead of entering a complete phone number When you create a Contact Directory entry the phone automatically assigns a Speed Dial index to the entry You can change the index number or delete it
47. e for your phone to identify it when it rings www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone To select a ring tone for your phone 1 Press and then select Settings gt Basic gt Ring Type MENU The Ring Type screen displays Ring Type G C Silent Ring 2 amp Low Trill 3 O Low Double Trill A O Medium Trill 2 Scroll to the ring type you want To hear the ring type press the Play soft key The default ring type is Low Trill 3 Press Select 4 Press to return to the idle screen Setting Distinctive Ring Tones for Contacts Note Your company s settings may override this feature For more information contact your system administrator You can set a distinctive ring tone for each contact in your contact directory so you can distinguish callers www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone To set a distinctive ring tone for a contact 1 Press and then select Features gt Contact Directory MENU The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 Dial Edit Back Add 2 Scroll to the contact for whom you want to assign a distinctive ring tone 3 Press the Edit soft key The Edit Contact screen displays Edit Contact A Ascii First Name Ray La
48. e on page 4 1 e Handling Multiple Call Appearances on page 4 8 e Using Buddy Lists on page 4 9 e Restarting the Phone on page 4 16 Using Computer or Mobile Audio with the Conference Phone You can connect audio from a computer calling application or from a mobile phone to your conference phone for hands free conversations You initiate and end conversations from your computer calling application or your mobile phone interface From your conference phone you can do the following e Accept a computer or mobile audio source while you have an active call including a conference call or calls on hold e Place a computer or mobile audio source on hold e Join split and host conference calls between the calls on your conference phone and the computer or mobile audio source e Accept calls from other phones while you listen to computer or mobile audio www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Note If you connect your computer calling application or mobile phone to your conference phone when your conference phone is idle the computer or mobile audio automatically becomes the active call and you immediately hear any audio associated with the mobile phone or computer calling application The following figure shows the conference phone screen if the conference phone is idle and you connect your computer calling application or mobile phone to it You
49. ed Features of Your Phone The following figure shows what the screen looks like when you connect a computer calling application or mobile phone with or without a current call to the conference phone when the conference phone is idle k 1951 i From PC Mobile audio PC Mobile audio 0 18 To listen to computer or mobile audio when the conference phone has another call 1 Do one of the following While the conference phone has an active call connect the computer calling application or mobile phone to the conference phone See Connecting Optional Auxiliary Audio Components on page 1 8 The conference phone screen shows a computer or mobile audio source The LEDs blink green to indicate the audio source ti From PC Mobile audio 1951 pa e Smith 1954 0 34 A From PC Mobile audio PC Mobile audio Ifthe conference phone has a call on hold connect the computer calling application or mobile phone to the conference phone See Connecting Optional Auxiliary Audio Components on page 1 8 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone The conference phone screen shows a computer or mobile audio source The LEDs blink green to indicate the audio source fe 1951 oO From PC Mobile audio PC Mobile audio Hold James Smith Nligs4 2 04 2 Do one of the following Ifthe conference phone has an active cal
50. een displays Speed Dial Info E Ann Brown 1657 2 Ray Dubois 6894 3 Analiese Madsen 1743 4 Henry Wong 6084 2 Do one of the following Enter the speed dial index number The call is placed or Ifthe contact you want to call is not already highlighted scroll to the contact and then press the Dial soft key To answer a call gt gt Press A or the Answer soft key The LEDs blink green when the phone rings To ignore incoming calls press the Reject soft key for private lines or the Silence soft key for shared lines To prevent your phone from ringing enable the Do Not Disturb feature see Enabling Do Not Disturb on page 3 19 You can forward incoming calls by pressing the Forward soft key See Forwarding Calls Dynamically on page 3 19 If you set up your phone with a silent ring press the Answer soft key to answer the call To answer a call from a mobile phone or computer calling application see Using Computer or Mobile Audio with the Conference Phone on page 4 1 To answer a call on a shared line Answer the incoming call 2 Press the Hold soft key Anyone on another phone configured to use the same shared line may take the call by selecting the call on their phone screen www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone Ending Calls To end a call gt gt Press or the End Call soft key N
51. ess the Dial soft key To edit the phone number if necessary before you dial the number or store the call details in your Contact Directory press the Edit soft key To return to the Call Lists menu press the Back soft key To remove the call from the list press the Clear soft key Tostore the contact in your Contact Directory press the Save soft key To view information about the call such as the phone number the time and duration of the call and the name of the caller press the Info soft key 3 Press twice to return to the idle screen 3 z Managing Contacts 2 18 You can store a large number of contacts in your phone s local Contact Directory Contact your system administrator for the exact number You can dial and search for contacts in this directory You may be able to add edit and delete contacts Contact your system administrator to see if you have read only access to your local Contact Directory or if you can update it If your system administrator sets up a Corporate Directory on your phone you may also have read access to portions of your Corporate Directory Your system administrator determines which contacts you can see You can search for contacts in the Corporate Directory and add contacts from the Corporate Directory to your local Contact Directory For more information see Searching for Contacts in a Corporate Directory on page 2 25 and Adding
52. esuming Conferences on page 3 13 To place a conference call party on hold gt gt From the Manage Conference screen scroll to the party you want to place on hold and then press the Hold soft key www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone 12 The following figure shows James Smith on hold The on hold icon displays next to his name and the Resume soft key appears Manage Conference GP James Smith 1954 gt 2 Henry Wong 6084 Fa The held party cannot hear any parties and no party can hear the held party To return the party to the conference scroll to the party and then press the Resume soft key If the held party presses the Hold soft key on their phone the party will still be on hold even if you press the Resume soft key Removing Conference Call Parties To remove a conference call party gt gt From the Manage Conference screen scroll to the party you want to remove and then press the Remove soft key The party is removed from the conference the conference call ends and the other party becomes the active call Obtaining Information About Conference Call Parties You can display information about a conference call participant such as their name and number or if they are on hold www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone
53. ew your status press the Menu key and then select Features gt Presence gt Watcher List To block or unblock a contact from viewing your status 1 Press the Dir soft key and then select Contact Directory The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 Dial Edit Back Add_ 2 Scroll to find the contact Or search for the contact see Searching for Contacts in Your Local Contact Directory on page 2 24 You can use the key to Page Up and the key to Page Down www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanced Features of Your Phone 3 Press the Edit soft key The Edit Contact screen displays Edit Contact A Ascii First Name Ray Last Name Dubois Contact 6894 speed Dial Index 2 4 Scroll to Block Buddy and then press the right or left scroll key to choose Enabled or Disabled When Block Buddy is enabled the contact cannot watch your status The contact will display in your Blocked List When Block Buddy is disabled the contact can watch your status The contact will display in your Watcher List The default for Block Buddy is Disabled 5 Press the Save soft key 6 Press twice to return to the idle screen Using your Blocked List to Unblock Contacts You can use your Blocked List to unblock a contact so the contact can view your status Use the
54. ft key The My Status screen displays My Status GD Online 2 O Busy 3 Q Be right back 4 O Away 2 Scroll to the status you want and then press Select 3 Press to return to the idle screen The following figure shows what the phone screen looks like when you assign a presence status in this case Busy If you assign the status Online the default status or On the phone the presence status does not display on your screen Busy 1951 9 99 Thursday March 13 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanced Features of Your Phone Selecting Contacts to Monitor Select the contacts whose presence you want to monitor by updating the contacts in your buddy list You add contacts to your buddy list from your local Contact Directory Note If your call server is Microsoft Office Live Communications Server 2005 see Integrating With Microsoft Office Live Communications Server 2005 on page 4 14 To update your buddy list 1 Press the Dir soft key and then select Contact Directory The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 _Diai Edit Back Add _ 2 Scroll to find the contact Or search for the contact see Searching for Contacts in Your Local Contact Directory on page 2 24 You can use the key to Page Up and the key to Pa
55. ge containing a Multi Interface Module 12 foot Network Cable 10 pin Power Adapter and Regional Power Cord The following figure shows how to connect the phone to an AC power source and the Multi Interface Module 12 foot Network Cable 10 pin 25 foot Network Cable To connect the phone to an AC power source and the Multi Interface Module 1 Connect the 12 foot Network Cable 10 pin to the LAN jack on the phone 2 Connect the other end of the 12 foot Network Cable 10 pin to the Multi Interface Module 3 Connect the 25 foot Network Cable to the Multi Interface Module Connect the other end of the 25 foot Network Cable to an available LAN port on the wall or hub switch device port 5 Connect the Power Adapter to the Multi Interface Module Connect the other end of the Power Adapter with the attached Regional Power Cord to the wall outlet www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone AC Power Two Phones with Multi Interface Module If you have a larger room configuration you can connect up to two phones together In this case the phones act as one phone and display the same information For more information on how to use your phone when two phones are connected see your system administrator Before you connect two phones together make sure you have the optional Multi Interface Module Package containing a M
56. ge Down 3 Press the Edit soft key The Edit Contact screen displays a Edit Contact A Ascii First Name Ray Last Name Dubois Contact 6694 speed Dial Index 2 4 Scroll to Watch Buddy and then press the right or left scroll key to choose Enabled or Disabled www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone When Watch Buddy is enabled the contact is added to your buddy list and you can monitor the contact s status When Watch Buddy is disabled the contact is removed from your buddy list and you cannot monitor the contact s status The default for Watch Buddy is Disabled 5 Press the Save soft key 6 Press twice to return to the idle screen If you enable the Watch Buddy setting for a contact the contact will display on your Buddy Status screen To view your Buddy Status screen press the Buddies soft key from the idle screen Blocking Contacts From Viewing Your Status Block a contact in your Contact Directory if you don t want the contact to view your status If you unblock a contact the contact can add you to their buddy list and view your status Note To view a list of contacts that can and cannot monitor your status do the following e To view contacts that cannot view your status press the Menu key and then select Features gt Presence gt Blocked List e To view contacts that can vi
57. he time and date To display the time and date again enable the time and date see below To enable the time and date display 1 Press iw and then select Settings gt Basic gt Preferences gt Time amp Date The Time amp Date screen displays Time amp Date ED Enable 2 Press Select 3 Press to return to the idle screen The idle screen now displays the time and date www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Updating the Display Contrast To adjust the contrast on the phone display 1 Press and then select Settings gt Basic gt Contrast MENU The Contrast screen displays m e EF _ 2 Press the Up or Down soft keys to increase or decrease the display contrast 3 Press the Ok soft key 4 Press to return to the idle screen z Updating the Backlight Intensity Backlight intensity on the phone has three modes e Backlight On e Backlight Idle e Dim You can modify the Backlight On intensity and the Backlight Idle intensity separately You can select high medium low and off levels for both You can also modify the Maximum Intensity The Maximum Intensity determines the highest intensity you can choose for the Backlight On and Backlight Idle intensities
58. hone 4 2 Henry Wong Out to lunch Integrating With Microsoft Office Live Communications Server 2005 Your system administrator can configure your phone to work with Microsoft Office Live Communications Server 2005 and communicate with others using Microsoft Office Communicator and Windows Messenger From your phone you can invite join control and monitor integrated multipoint conferences 4 14 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanced Features of Your Phone Any contacts added through your buddy list will appear as a contact in Microsoft Office Communicator and Windows Messenger Any contacts added as a contact in Microsoft Office Communicator and Windows Messenger will appear in your buddy list You can access your Privacy List on the phone to allow or disallow your contacts from monitoring your presence To view and change your presence see Updating Presence Settings on page 4 10 For more information on integrating with Microsoft Office Live Communications Server 2005 contact your system administrator To add a contact to your buddy list 1 Press and then choose Features gt Presence gt Buddy Status Mi NU Press the Add soft key Enter the phone number of the contact e O N Press the Submit soft key 5 Press ix to return to the idle screen To view and change your privacy list
59. hone Holding and Resuming Calls To hold a call gt gt During a call press the Hold soft key The LEDs blink red to indicate that a call is on hold The following figure shows James Smith on hold The Resume soft key now displays on the screen gt 1951 Hold James Smith 1954 1 15 To resume a call on hold gt gt While a call is on hold press the Resume soft key Hosting Conference Calls Note You can create a conference with up to two other parties using the phone s local conference feature To quickly set up a conference you can use the Join soft key to create a conference between an active call and a call on hold The conference management feature allows you to view and manage each party in the conference call From the Manage Conference screen you can mute hold and remove individual parties You can host and manage conferences with audio from computer calling applications and mobile phones See Using Computer or Mobile Audio with the Conference Phone on page 4 1 This section includes the following topics e Setting Up Conferences on page 3 8 e Managing Conferences on page 3 10 e Holding and Resuming Conferences on page 3 13 e Splitting Conferences on page 3 14 e Ending Conferences on page 3 14 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Setting Up Conferences You can set up a conference in one of two w
60. l press the Hold soft key The active call is placed on hold and the computer or mobile audio becomes the active call or Ifthe conference phone has a call on hold press the Accept soft key The computer or mobile audio becomes the active call You can place the computer or mobile audio on hold create a conference call with the call on hold and the computer or mobile audio or create a conference call with the computer or mobile audio and another party Hf 1951 From PC Mobile audio PC Mobile audio 0 50 Hold James Smith R lig54 3 42 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanced Features of Your Phone Ending Computer or Mobile Audio To remove the computer or mobile audio source disconnect the Computer Calling Cable or Mobile Phone Cable from the conference phone If you want to keep the connection for future computer or mobile audio calls end the call from your computer or mobile phone but do not remove the Computer Calling Cable or Mobile Phone Cable The conference phone screen will still display From PC Mobile audio and the computer or mobile audio will continue to be the active call Placing Computer or Mobile Audio on Hold To place computer or mobile audio on hold gt gt From your conference phone scroll to PC Mobile audio and then press the Hold soft key If you want you can place a new call or create a conference between the computer o
61. le screen z e Updating Contacts in Your Local Contact Directory You can update information for contacts in your local Contact Directory You cannot update information for contacts in your Corporate Directory To update a contact in your local Contact Directory 1 Press the Dir soft key and then select Contact Directory The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 Dial Edit Back Add _ 2 Scroll to the contact whose information you want to update or search for the contact see Searching for Contacts in Your Local Contact Directory on page 2 24 3 Press the Edit soft key The Edit Contact screen displays Edit Contact A Ascii First Name Ray Last Name Dubois Contact 6894 speed Dial Index 2 2 26 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone 4 Update the contact information For information on the fields you can update see Adding Contacts Manually on page 2 20 step 3 5 Press the Save soft key 6 Press i twice to return to the idle screen Deleting Contacts From Your Local Contact Directory You can delete contacts from your local Contact Directory You cannot delete contacts from your Corporate Directory To delete a contact from the local Contact Directory 1 Press the Dir soft key and then select Contact Directory The Di
62. n The following figure shows what displays on the screen during an active call 1il it Hp Call forward You have enabled the call forward feature on your wz phone See Forwarding Calls on page 3 17 Dialing The phone is dialing a number dill Hold A call or conference is on hold See Holding and Resuming Calls on page 3 7 and Holding and Resuming Conferences on page 3 13 Conference A conference is in progress See Hosting Conference Calls on page 3 7 fi gt Connected call dialing or the selected highlighted call A call is either active or on hold or the phone is dialing a number Do Not Disturb You have enabled the Do Not Disturb feature on your phone Your phone will not ring See Enabling Do Not Disturb on page 3 19 Far mute You have applied the far mute feature to a conference call party See Muting Conference Call Parties on page 3 11 xXx Registered line The phone can place and receive calls Registered shared line The phone which shares a directory number with another phone can place and receive calls See Understanding Shared Lines on page 2 31 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Getting Started with Your Phone Line Call State or d d Icon Indicator Description Ringing The phone is ringing Unregistered line The phone is unable to place and receive calls ap Voice mail message Yo
63. n microphones analog Mobile Phone Cable Computer Calling Kit with Computer Calling Cable www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Getting Started with Your Phone Installing the Phone This section describes how to install your phone It includes the following topics e Connecting Network and Power Sources on page 1 3 e Connecting Optional Extension Microphones on page 1 7 e Connecting Optional Auxiliary Audio Components on page 1 8 Connecting Network and Power Sources There are four ways to connect your phone to the network and a power source Your system administrator can tell you which of the following methods best suits your teleconferencing needs e Power over Ethernet PoE e AC Power One Phone e AC Power One Phone with Multi Interface Module e AC Power Two Phones with Multi Interface Module Power over Ethernet Power over Ethernet is the default connection for the phone Note AC power adapters are not included in the PoE package If you require one see your system administrator The following figure shows how to connect the phone to the network using a PoE source www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone To connect the phone using PoE 1 Connect the 25 foot Network Cable to the LAN jack on the phone 2 Connect the other end of the 25 foot Network Cable to an available LAN por
64. n unique phone number the entry will not be saved Optional Change the Speed Dial Index number The speed dial index is automatically assigned to the next available index value For more information on speed dial index numbers see Managing Speed Dial Entries on page 3 21 Optional Set the Ring Type For information on setting the ring type see Updating the Ring Tone on page 2 9 Optional Assign a Divert Contact The Divert Contact identifies the third party to which you want this contact s calls sent Optional Change the Auto Reject and Auto Divert settings If you set the Auto Reject field to enabled each time the contact calls the call will be directed to your voice mail system if a voice mail system is set up If you set the Auto Divert field to enabled each time the contact calls the call will be directed to a third party you specify in the Divert Contact field Press the right or left scroll key to switch between the Enabled and Disabled settings for the Auto Reject and Auto Divert fields Note If you do not have a voice mail system set up enabling the Auto Reject field will have no effect Each time the contact calls your phone will ring unless you choose to divert the contact s calls or enable call forwarding or Do Not Disturb on your phone Optional Change the Watch Buddy and Block Buddy settings If you set the Watch Buddy field to enabled you can monitor the conta
65. nce O P NISIA P V N German Germany 10 Italian Italy 11 Japanese Japan 12 Korean Korea 13 Norwegian Norway 14 Portuguese Portugal 15 Russian Russia 16 Spanish Spain 17 Swedish Sweden www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone To change the language 1 Press MEI and then select Settings gt Basic gt Preferences gt Language The Language screen displays Language GD English Internal 2 O Chinese China 3 Danish Denmark 4 Dutch Netherlands 2 Scroll to the language you want and then press Select The text that appears on the screen will change to the language that you selected 3 Press to return to the idle screen Updating the Time and Date Display The time and date display on the idle screen of your phone If the phone cannot obtain a time and date the display will flash If this happens or if the time or date is incorrect see your system administrator You can select from various formats for the time and date display Select and set options that are right for you You can also disable the time and date display so the time and date do not display on the phone screen The following figure shows the default format for the date and time display 1951 1 38 Wednesday March 12 New Call www Inter
66. nectors on Multi Interface Module The Multi Interface Module has various connectors and ports to connect wireless lapel microphones speakers and recording devices and computers to record phone calls To attach audio components to the Multi Interface Module see your system administrator www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Features of the Phone Getting Started with Your Phone The following figure shows the primary hardware features of your phone Description console Feature 1 Speaker Allows for ringer and hands free audio output 2 Microphones 3 LED Indicators Provide 360 coverage by three internal microphones Indicate phone and call status through three bi color LEDs The LEDs illuminate to indicate the following normal operational states Solid red Power is on software is booting or call is muted e Flashing red Call is on hold Solid green Dial tone is available dialing is in progress or call is in progress e Flashing green Call is incoming www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone The following figure shows the primary keys controls and indicators on your phone console Item Description 1 LCD graphic display Shows call and status information messages soft keys menus time and date 2
67. netVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone To display a new time format 1 Press and then select Settings gt Basic gt Preferences gt Time amp Date gt Clock Time The Clock Time screen displays Clock Time E OC 24 2 4 12 AM PM 2 Scroll to the time format you want and then press Select 3 Press i H to return to the idle screen To display a new date format 1 Press T and then select Settings gt Basic gt Preferences gt Time amp Date gt Clock Date The Clock Date screen displays A Clock Date G3 O 1 Jan Mon 2 O 1 January Monday 3 Q Jan 1 Mon 4 O January 1 Monday 2 Scroll to the date format you want and then press Select 3 Press aij to return to the idle screen z www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone To disable the time and date display 1 Press and then select Settings gt Basic gt Preferences gt Time amp Date The Time amp Date screen displays A Time amp Date ED Clock Date 2 Clock Time 3 Disable 2 Scroll to Disable and then press Select 3 Press to return to the idle screen Mi The idle screen no longer displays t
68. ng contact information see Adding Contacts Manually on page 2 20 step 3 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Searching for Contacts You can search for contacts in your local Contact Directory or in a Corporate Directory if this is set up on your phone Searching for Contacts in Your Local Contact Directory Search for a contact by scrolling through the directory or entering specific search criteria To search for a contact in the local Contact Directory 1 Press the Dir soft key and then select Contact Directory The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 Dial Edit Back Add b 2 Press the Search soft key Then enter the first few characters of the contact s first or last name and then press the Search soft key again The Directory Search screen displays a list of successful matches 4 Directory Search A Ascii Madsen Analiese 1743 Dial Edit Back Add gt 3 Scroll to the contact you are searching for From this screen you can dial edit or delete the contact 4 Press twice to return to the idle screen MENU www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone Searching for Contacts in a Corporate Directory Search for a contact by scrolling through the directory
69. o from computer calling applications for hands free conversations The 2 5mm audio connector is located on the right side of your conference phone behind a door you flip open The following figure shows the 2 5mm audio connector behind the door on the side of the conference phone The 2 5mm audio connector has a mobile phone icon above it www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Note To connect to audio from a mobile phone gt gt Connect one end of the optional Mobile Phone Cable to the headset jack on your mobile phone and connect the other end to the 2 5mm audio connector on your conference phone If your conference phone setup has two connected phones you can attach the Mobile Phone Cable to either conference phone For information on using your conference phone with a mobile phone connection see Using Computer or Mobile Audio with the Conference Phone on page 4 1 To connect to audio from a computer calling application gt gt Connect one end the end with two connectors of the Computer Calling Cable contained in the optional Computer Calling Kit to the sound card on your computer and connect the other end to the 2 5mm audio connector on your phone For information on using your phone with a computer calling application see Using Computer or Mobile Audio with the Conference Phone on page 4 1 Audio Con
70. o the wall outlet Connecting Optional Extension Microphones You can connect extension microphones analog to the phone Connect the free end of an extension microphone cable to one of the microphone connectors on the phone You can connect two extension microphones to one phone The following figure shows the optional extension microphones connected to a single phone If your conference room setup has two connected phones you can only connect one extension microphone to one phone you cannot connect an extension microphone to each phone Connect the free end of an extension microphone cable to the available microphone connector on one of the phones It does not matter which phone you attach the extension microphone to www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone The following figure shows a two phone setup with an optional extension microphone __ Power Adapter Multi Interface Module Q 25 foot a Network Cable Connecting Optional Auxiliary Audio Components You can connect various auxiliary audio components such as wireless lapel microphones speakers and recording devices and computers to record phone calls to your phone You can also connect your conference phone to audio from a mobile phone or a computer calling application You connect audio components to one of the following connectors e 2 5mm audio connector
71. omatically transferred as soon as you dial the party s number To perform a blind transfer 1 During a call press the Trnsfer soft key The Transfer to screen displays with the Blind soft key 4 Transfer to 1951 2 Press the Blind soft key The Transfer to screen displays qi Transfer to 1951 URL 3 Place a call to the party to whom you want to transfer the call See Placing Calls on page 3 2 The call automatically transfers to the party you specified 3 16 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone Forwarding Calls Note Your company s settings may override this feature For more information contact your system administrator Call forwarding is not available on shared lines You can set up your phone to forward incoming calls to another party static forwarding or you can forward a call as your phone rings dynamic forwarding Your phone will forward calls even if you enable the Do Not Disturb feature You can also reject calls from a particular contact by sending the call to your voice mail system or divert calls from a particular contact to another party For more information see Managing Incoming Calls on page 2 28 Forwarding Calls Statically You can set up your phone to forward calls to another number To forward calls to another number 1 Press and then cho
72. one 1 3 presence settings 4 10 R received calls list 2 15 recording devices 1 8 2 13 redial key about 1 13 redialing numbers 3 6 regional power cord 1 2 Reject soft key 2 28 3 4 rejecting calls 2 28 3 4 restarting the phone 4 16 Retain Search feature 2 25 ring tone updating for contacts 2 9 ringer volume adjusting 2 15 S scroll keys about 1 12 1 15 1 16 select key about 1 13 shared lines 2 31 Silence feature 3 4 soft keys about 1 12 1 16 SoundStation IP 7000 accessories optional for 1 2 advanced features of 4 1 auxiliary audio components connecting to 1 8 basic instructions for 3 1 customizing 2 1 hardware testing 5 7 installing 1 3 language support for 2 2 parts list for 1 2 restarting 4 16 troubleshooting 5 1 speaker internal 1 11 speaker volume adjusting 2 15 4 8 speakers external 1 8 2 12 2 13 special characters entering 1 16 Index speed dialing 3 3 3 21 Split soft key 3 14 startup issues troubleshooting 5 3 status updating 4 10 symbols entering 1 16 T testing phone hardware 5 7 text entering 1 16 time and date display updating 2 3 transferring calls 2 30 3 14 treble and bass control updating 2 12 troubleshooting audio problems 5 7 calling problems 5 6 control problems 5 4 and the Diagnostics menu 5 7 display problems 5 7 hardware 5 7 installation problems 5 2 power and startup problems 5 3 screen and system problems 5 5 U URLs dialing 3 3 V voice mail 2
73. ones share a line an incoming call to one number will cause both phones to ring The call can be answered by either phone but not both If your phone shares a line a shared line icon that is half black and half grey displays on the screen The following figure shows the shared line icon at the top left of the screen d 1951 1 38 Wednesday March 12 The shared line icon changes to a moving icon and the LEDs glow a steady red when the line is in use remotely Calls on shared lines can be transferred put on hold or added to a conference Note You cannot forward or reject calls on shared lines For information on answering calls with shared lines see Answering Calls on page 3 4 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone Your SoundStation IP 7000 conference phone is designed to be used like a regular conference phone on a public switched telephone network PSTN You can place calls transfer a call to someone else conduct a multi party conference call or perform other basic and more advanced functions At any time at most one active call may be in progress on your phone The active call is the one that has audio associated with it There may be multiple other calls including a conference call on hold This cha
74. ose Features gt Forward The Forwarding Type Select screen displays 4 Forwarding Type Select Ep Always Disabled 2 No Answer Disabled 3 Busy Disabled 2 Scroll to the forwarding type you want and then press Select The options are Always To forward all incoming calls No Answer To forward all unanswered incoming calls Busy To forward calls that arrive when you are already in a call www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone 3 Do one of the following Ifyou selected Always enter a number to forward all incoming calls to Ifyou selected No Answer do the following a Inthe Contact field enter a number to forward all unanswered incoming calls to b Inthe Forward After Rings field enter how many rings to wait before forwarding the call one ring is approximately six seconds Ifyou selected Busy enter the number to forward all future incoming calls to when you are already in another call 4 Press the Enable soft key If you selected the forwarding type Always the text Call Forward Enabled and a moving arrow display on the idle screen next to the directory number To disable call forwarding 1 Press 3 and then select Features gt Forward The Forwarding Type Select screen displays es Forwarding Type Select GB Alw
75. ote You cannot end a call that is on hold until you resume the call To end a call on hold scroll to the call on hold press the Resume soft key and then press the End Call soft key Muting the Microphone To mute the microphone gt gt During a call press A The LEDs glow red to indicate that the other party or parties cannot hear you You can still hear all other parties while Mute is enabled To turn off the Mute feature press amp again To mute the microphone if you use external microphones gt gt Press on the phone or the O button on the top of the external microphones To turn off the Mute feature press amp or O again www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Redialing Numbers You can redial the last number you dialed or search a list of placed calls to find a previously dialed number To redial the last number dialed gt gt Press Q REDIAL To redial a previously dialed number 1 Press the Dir soft key and then select Call Lists gt Placed Calls The Placed Calls screen displays Placed Calls e Joan Smith 1953 2 Henry Wong 1950 Diai Edit Back Clear 2 Scroll to the number you want to redial and then press A or the Dial soft key www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your P
76. ou can customize your phone so that you can distinguish callers by certain ring types For information on setting a distinctive ring type for a particular contact see Setting Distinctive Ring Tones for Contacts on page 2 10 You can customize your phone so that incoming calls from a particular party are immediately sent to your voice mail system If you do not have a voice mail system set up the call will still ring on your phone Rejecting calls is not available on shared lines www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone To send incoming calls from a particular contact directly to voice mail 1 Press the Dir soft key and then select Contact Directory The Directory screen displays Directory Brown Ann 1657 Dubois Ray 6894 Dial Edit Back Add _ 2 Scroll to the contact whose calls you want to go to your voice mail system You can use the key to Page Up and the key to Page Down 3 Press the Edit soft key The Edit Contact screen displays Edit Contact A Ascii First Name Ray Last Name Dubois Contact 6894 speed Dial Index 2 4 Scroll to the Auto Reject field and change the Auto Reject setting to Enabled Press the right or left scroll key to select Enabled 5 Press the Save soft key 6 Press twice to return to the idle screen l A z www InternetVoipPhone co uk s
77. page down shortcut 1 15 key page up shortcut 1 15 Numerics 1 A a soft key 1 16 2 5mm audio connector 1 8 2 13 A AC power 1 4 1 5 1 6 AC Power Kit 1 2 accessories optional AC Power Kit 1 2 Computer Calling Kit 1 2 console interconnect cable 1 2 External Microphone Kit 1 2 mobile phone cable 1 2 Multi Interface Module Package 1 2 answering calls 3 4 appearances handling 4 8 attended transfer 3 15 audio components 1 8 2 13 audio connectors 1 8 1 10 2 13 Auto Divert setting 2 21 Auto Reject setting 2 21 auxiliary audio components 1 8 2 13 4 1 B backlight intensity 2 6 bass and treble control 2 12 blind transfer 3 15 Block Buddy setting 2 21 4 13 blocking and unblocking contacts 4 12 buddies managing 4 9 buddy lists using 4 9 C call appearances handling 4 8 call forwarding 3 17 call lists using 2 15 calls answering 3 4 with auxiliary audio 4 1 and call lists 2 15 and conference calls 3 7 distinguishing by ring type 2 11 2 28 diverting 2 30 ending 3 5 forwarding 3 17 holding and resuming 3 7 3 11 3 13 ignoring 3 4 obtaining information about 2 18 on hook and off hook 3 2 placing 3 2 rejecting 2 28 transferring 2 30 3 14 cell phones using with conference phone 1 8 1 10 4 1 computer calling applications using with phone 1 8 1 10 4 1 computer calling cable 1 2 1 8 Computer Calling Kit 1 2 1 8 conference calls hosting 3 7 4 5 conference key about 1 13 conference phone
78. parties cannot hear you You can still hear all other parties while Mute is enabled To turn off the Mute feature press y again Handling Multiple Call Appearances Your system administrator can set up your phone to have one or more call appearances If your phone is set up to have multiple call appearances your phone screen can display information for multiple calls and you can handle active and held calls at the same time Your phone can handle a maximum of eight different calls or eight appearances at one time The following figure shows what the phone screen looks like with multiple appearances set up The figure shows an active call with extension 1955 and a call on hold with extension 1954 HD 1951 o Por Smith 1955 0 55 Hold James Seth Nligs4 2 00 Hold End Cali Trnster Contrnc p www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanced Features of Your Phone If three or more calls are taking place the phone displays a counter at the top left of the screen For example in the following figure 1 3 indicates that the call to John is the first one out of a total of three To select the other two calls press the up or down scroll keys 1 3 1951 e Doiii Smithe 1950 0 12 Hold Jacklyn Smith Kal 1055 2 11 Using Buddy Lists Note Monitoring the status presence of contacts in a buddy list is an optional feature that
79. parties and no party can hear the held party e Remove Removes the selected party from the conference ends the conference call and creates an active call between you and the other party Info Provides additional information about the selected party e Back Returns you to the Active Conference screen www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Basic Features of Your Phone Muting Conference Call Parties To mute a conference call party gt gt From the Manage Conference screen scroll to the party you want to mute and then press the Far Mute soft key The following figure shows the far mute feature applied to James Smith The far mute icon displays next to his name and the UnMute soft key appears Manage Conference GP James Smith 1954 X p 2 Henry Wong 6084 Ti The muted party can hear all parties but no party can hear the muted party If you press amp instead of the Far Mute soft key all other parties can hear each other but they cannot hear you When you press amp the LEDs glow red To un mute the party press the UnMute soft key Placing Conference Call Parties on Hold You can select a conference call party and place the party on hold You can return the party to the conference at any time by pressing the Resume soft key If you want to place a conference call on hold see Holding and R
80. pter provides introductory information and basic operating instructions for the phone It includes the following topics e Placing Calls on page 3 2 e Answering Calls on page 3 4 e Ending Calls on page 3 5 e Muting the Microphone on page 3 5 e Redialing Numbers on page 3 6 e Holding and Resuming Calls on page 3 7 e Hosting Conference Calls on page 3 7 e Transferring Calls on page 3 14 e Forwarding Calls on page 3 17 e Enabling Do Not Disturb on page 3 19 e Managing Speed Dial Entries on page 3 21 e Using Voice Mail on page 3 22 If you require additional information or assistance with your new phone contact your system administrator For information on the advanced features of your phone refer to Chapter 4 Using the Advanced Features of Your Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Placing Calls Note You can place a call off hook with a dial tone or on hook without a dial tone If you place a call off hook you have the option of dialing a contact using a URL or using the last call return LCR feature if enabled for your phone The phone screen displays the duration of active calls The following figure shows an active call to John at directory number 1950 that has lasted 9 seconds h 1951 rae Smith 1950 0 09 To place a call gt gt Do one of the following To place a call without hearing a di
81. r mobile audio and another party Press the Resume soft key to make the computer or mobile audio active again Creating Conference Calls with Computer or Mobile Audio To create a conference call with a computer or mobile audio source do one of the following Ifthe computer or mobile audio is active or on hold use the Confrnc soft key The following figure shows the Confrnc soft key that displays when the computer or mobile audio is active ay 1951 From PC Mobile audio PC Mobile audio 0 18 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone The following figure shows the Confrnc soft key that displays when the computer or mobile audio is on hold A 1951 Hold PC Mobile audio PC Mobile audio 0 08 e If you have a computer or mobile audio source and another call one active one on hold use the Join soft key You access the Join soft key from the call on hold The following figure shows the Join soft key that displays when there is a computer or mobile audio source and another call one active one on hold HD 1951 To James Smith 1954 0 50 Hold PC Mobile audio PC Mobile audio 2 08 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Using the Advanced Features of Your Phone e Ifyou have a conference call and you connect computer or mobile audio use the Join soft key To access the
82. rectory screen displays Directory Brown Ann 1657 Dubois Ray 6894 Dial Edit Back Add b 2 Scroll to the contact you want to delete Or search for the contact see Searching for Contacts in Your Local Contact Directory on page 2 24 3 Press the Delete soft key The contact is deleted from the directory 4 Press twice to return to the idle screen z Hi www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Placing Calls to Contacts You can place calls to contacts from your local Contact Directory or from your Corporate Directory if this is set up on your phone To place a call to a contact from your Local or Corporate Directory 1 Press the Dir soft key and then select Contact Directory or Corporate Directory 2 From the Directory or Corporate Directory screen scroll to the contact you want to call or search for the contact see Searching for Contacts on page 2 24 3 Press the Dial soft key Managing Incoming Calls Distinguishing Calls Rejecting Calls 2 28 Note You can manage incoming calls from the contacts in your local Contact Directory by doing the following e Setting up a distinctive ring tone for a contact e Rejecting calls from a particular contact by sending the call to your voice mail system e Diverting calls from a particular contact to another party Y
83. rights which may vary depending on local law Copyright Notice Portions of the software contained in this product are Copyright 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright 1998 by the Massachusetts Institute of Technology Copyright 1998 2003 The OpenSSL Project Copyright 1995 1998 Eric Young eay cryptsoft com All rights reserved Copyright 1995 2002 Jean Loup Gailly and Mark Adler Copyright 1996 2004 Daniel Stenberg lt daniel haxx se gt Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTI
84. rly is Down connected Verify that the network cable is properly connected e Check the cable termination at the switch or hub furthest end of the cable from the phone e Check that the switch or hub is operational flashing link status lights e Press the Menu key and then select Status gt Network gt Ethernet From the Ethernet screen scroll to LAN port and verify that it is Active a Ethernet MAC 00 04 F2 E1 02 82 LAN port Active LAN Speed 100Mbps LAN Mode Full duplex e Restart the phone to attempt re registration with the call server See Restarting the Phone on page 4 16 e Contact your system administrator www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Controls Symptom Problem Corrective Action The dial pad does not work The dial pad on the phone does not respond Do one of the following Check for a response from other feature keys Place a call to the phone from a known working telephone Check for display updates Check if the LAN port is active or inactive Press the Menu key and then select Status gt Network gt Ethernet From the Ethernet screen scroll to LAN port and verify that it is Active a Ethernet MAC 00 04 F2 E1 02 82 LAN port Active LAN Speed 100Mbps LAN Mode Full duplex Check the termination at the switch or
85. rol scroll to Treble EQ and then press Select The Treble EQ screen displays Treble EQ BEEE LLULL www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Customizing Your Phone or To adjust the bass control scroll to Bass EQ and then press Select The Bass EQ screen displays a Bass EQ BEREE LL 3 Press the Up or Down soft keys to adjust the treble or bass EQ and then press Select 4 Press to return to the idle screen Enabling Auxiliary Audio Components Before you can use the auxiliary audio components that you connect to the Multi Interface Module wireless microphones speakers as well as recording devices and computers to record phone calls you must enable them You enable the components from the Auxiliary Audio menu Note You do not have to enable audio from a mobile phone or from a computer calling application This audio is automatically enabled when you connect the Mobile Phone Cable or the Computer Calling Cable to the 2 5mm audio connector on your conference phone For information on connecting auxiliary audio components to the conference phone or Multi Interface Module see Connecting Optional Auxiliary Audio Components on page 1 8 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone To enable or disable wireless lapel microphones 1 Press amp and then
86. s see Chapter 3 Using the Basic Features of Your Phone To read about the phone s advanced features see Chapter 4 Using the Advanced Features of Your Phone For more information or assistance with your new phone see your system administrator Configuring Basic Settings To configure basic phone settings press and then select Settings gt Basic to view the basic phone settings you can customize This section includes the following topics e Updating Preferences e Updating the Display Contrast www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone e Updating the Backlight Intensity e Updating the Ring Tone e Updating Audio Quality and Capabilities Updating Preferences The Preferences menu allows you to customize the language that displays on the phone and how the time and date display on the idle screen You can also enable your phone to save Corporate Directory search results if Corporate Directory is set up on your phone See Searching for Contacts in a Corporate Directory on page 2 25 Updating the Language The phone supports the following languages English Internal is the default language that displays Language Localization English Internal English Canada Chinese China Danish Denmark Dutch Netherlands English United Kingdom English United States French Fra
87. s the Dial soft key For more information see Using Call Lists on page 2 15 To access your Contact Directory or Corporate Directory if enabled for your phone press the Dir soft key and then select Contact Directory or Corporate Directory Scroll to or search for the contact you want to dial and then press the Dial soft key For more information see Managing Contacts on page 2 18 To place a call using a speed dial index number press the up scroll key scroll to the party you want to call and then press the Dial soft key For information on other ways to use speed dial see Placing Calls Using Speed Dial below Placing Calls Using Speed Dial Note Use a speed dial index number for quick dialing Speed dial index numbers are associated with entries in your Contact Directory For information on managing speed dial entries from your Contact Directory see Managing Speed Dial Entries on page 3 21 From the idle screen press the up scroll key to quickly access your list of speed dial entries To place a call using a speed dial index number 1 Do one of the following Ifyou know the contact s speed dial index number enter the number and then press Press the up scroll key Press and then select Features gt Speed Dial www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Answering Calls Note The Speed Dial Info scr
88. ssing the Join soft key To set up a conference call with an active call and a call on hold gt gt If you have an active call and a call on hold press the Join soft key The Active Conference screen displays 1951 e h 0 34 A conference is created with the active call the call on hold and yourself www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Managing Conferences 3 10 To manage a conference you must currently be in an active conference call From the Active Conference screen you can press the Manage soft key to manage the individual parties in the conference The following figure shows the Manage soft key that displays when you are in an active conference 1951 e aitia 0 34 To manage a conference gt gt From the Active Conference screen press the Manage soft key The Manage Conference screen displays Manage Conference GP James Smith 1954 fi 2 Henry Wong 6084 pii Far Mute Hold Remove Into _ From the Manage Conference screen you can scroll to a conference party and manage the party s conference participation You can access the following soft keys from the Manage Conference screen e Far Mute Mutes the selected party The muted party can hear all parties but no party can hear the muted party e Hold Puts a selected party on hold The held party cannot hear any
89. ssues troubleshooting 5 2 Index 2 J Join soft key using 3 9 4 6 K key buttons description of 1 12 L language updating for phone 2 2 lapel microphones 1 8 2 13 Last Call Return feature 3 2 LCR 3 2 LED indicators 1 11 M make call key about 1 13 maximum intensity 2 6 menu key about 1 13 menus navigating 1 15 microphone muting internal and external 3 5 microphones internal about 1 11 Microsoft Office Live Communications Server 2005 4 9 4 11 4 14 missed calls list 2 15 mobile phone cable 1 2 1 8 mobile phones using with conference phone 1 8 1 10 4 1 Multi Interface Module 1 2 1 5 1 6 1 9 Multi Interface Module Package 1 2 1 5 1 6 multiple call appearances handling 4 8 mute key about 1 13 muting the microphone 3 5 4 8 MyStat soft key 4 10 N network cable 1 2 1 5 1 6 network connecting to phone 1 3 O off hook calls 3 2 on hook calls 3 2 optional accessories AC Power Kit 1 2 1 4 Computer Calling Kit 1 2 1 8 console interconnect cable 1 2 1 6 External Microphone Kit 1 2 1 7 mobile phone cable 1 2 1 8 Multi Interface Module Package 1 2 1 5 1 6 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 P parts list 1 2 placed calls lists 2 15 placing calls 3 2 PoE 1 3 power adapter 1 2 power adapter connecting 1 4 Power Insertion Cable 1 2 1 4 power issues troubleshooting 5 3 Power over Ethernet 1 3 power source connecting to ph
90. st Name Dubois Contact 6894 speed Dial Index 2 4 Scroll to Ring Type and then enter a number corresponding to one of the ring types available If a ring type is already assigned to the contact but you want to change it press the lt lt soft key to delete the existing ring type Then enter a number corresponding to one of the ring types available Note To exit this screen and determine the number associated with a ring type press the Menu key and then select Settings gt Basic gt Ring Type Each ring type has a number associated with it 5 Press the Save soft key 6 Press twice to return to the idle screen www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Updating Audio Quality and Capabilities You can adjust the audio quality of your phone and enable auxiliary audio components such as wireless lapel microphones speakers recording devices and computers that you connect to the Multi Interface Module Updating the Sound Quality of Your Phone You can adjust the sound quality of your phone by changing the treble or bass control To adjust the sound quality of your phone 1 Press and then select Settings gt Basic gt Audio gt Bass and Treble The Bass and Treble screen displays A Bass and Treble Treble EQ 2 Bass EQ 2 Do one of the following To adjust the treble cont
91. t gt During a call press either 4 or 4 to adjust the speaker volume To adjust the ringer volume gt gt When the phone is in the idle state press either 4 or 4 toadjust the ringer volume Using Call Lists Your phone maintains lists of missed received and placed calls Each list can hold up to 100 entries If you miss a call for example if you do not answer a call or you have call forwarding or Do Not Disturb enabled the idle screen will display a message indicating the number of missed calls you have To view information about the missed call view your Missed Calls list see Viewing Call Lists below After you view the Missed Calls list the message on the idle screen is removed www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone The following figure shows what the idle screen looks like when you miss a call 12 16 Friday March 14 Viewing Call Lists You can access missed received and placed calls from the Main Menu or you can quickly access call lists from the idle screen To view a call list gt gt Do one of the following Press in and then select Features gt Call Lists gt Missed Calls Received Calls or Placed Calls or Press the Dir soft key and then select Call Lists gt Missed Calls Received Calls or Placed Calls Man
92. t on the wall or hub switch device port AC Power One Phone If a PoE source is not available connect the phone to an AC power source To connect the phone to an AC power source make sure you have the optional AC Power Kit containing a Power Adapter Regional Power Cord and a Power Insertion Cable The following figure shows how to connect the phone to an AC power source Power Insertion Cable Power Adapter To connect the phone to an AC power source 1 Connect the 25 foot Network Cable to the LAN jack on the phone 2 Connect the other end of the 25 foot Network Cable to the Power Insertion Cable 3 Connect the Power Insertion Cable to an available LAN port on the wall or hub switch device port Connect the Power Adapter to the Power Insertion Cable Connect the other end of the Power Adapter with the attached Regional Power Cord to the wall outlet www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Getting Started with Your Phone AC Power One Phone with Multi Interface Module You can connect one phone to an AC power source and the Multi Interface Module In this way you have access to the auxiliary audio connectors on the module so you can connect speakers wireless lapel microphones and recording devices and computers to record phone calls Before you set up a phone using the Multi Interface Module make sure you have the optional Multi Interface Module Packa
93. u have a new voice mail message See Using E Voice Mail on page 3 22 Navigating Menus and Entering Data To navigate menus and enter data use the following tips Note After 20 seconds of inactivity the menu system automatically exits to the idle screen unless an edit session is in progress If you want to Then do this Enter the Main Menu Press imu Exit the Main Menu and return to the idle screen menu Press imo Exit the Main Menu or Directories Press the Exit soft key Return to the previous menu Press the Back soft key Scroll through a list or menu items Press the up and down scroll keys When lists appear on more than one page press the key to Page Up or press the key to Page Down www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone If you want to Then do this Select a menu item Do one of the following Scroll to the menu item and then press Scroll to the menu item and then press the Select soft key e Press the dial pad key that corresponds to the item in the numbered menu list For example to select the second item in a menu press 2 Enter text In text entry mode press the number keys one or more times For example to enter A press 2 To enter C press 222 Enter numbers uppercase Press the 1 A a soft key if
94. udio Diagnostics Keypad Diagnostics or Display Diagnostics www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Safety Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California U S A and by the laws of the United States excluding their conflicts of laws principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability All rights reserved under International and Pan American Copyright Conventions No part of the contents of this manual may be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copyright or other notices Limitations of Liability LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR IN
95. ulti Interface Module 12 foot Network Cable 10 pin Power Adapter and Regional Power Cord and the optional Console Interconnect Cable The following figure shows how to connect two phones to the network using AC power __ Power Adapter Multi Interface 12 foot Network Cable 10 pin Console Interconnect Cable 25 foot Network Cable To connect two phones to an AC power source Warning Make sure you connect the two phones and the Multi Interface Module before you connect the Power Adapter with the attached Regional Power Cord to the wall outlet 1 Connect the 12 foot Network Cable 10 pin to the LAN jack on the first phone 2 Connect the other end of the 12 foot Network Cable 10 pin to the Multi Interface Module www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Getting Started with Your Phone 3 Connect the 25 foot Network Cable to the Multi Interface Module Connect the other end of the 25 foot Network Cable to an available LAN port on the wall or hub switch device port 5 Connect the Power Adapter to the Multi Interface Module To connect phones plug one end of the Console Interconnect Cable into one of the microphone connectors on the first phone and the other end of the cable into one of the microphone connectors on the second phone 7 Connect the other end of the Power Adapter with the attached Regional Power Cord t
96. w InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone Calling Symptom Problem Corrective Action There is no dial tone Power is not correctly applied to the phone Verify that power is correctly applied to the phone e Check that the display is illuminated e Ensure the network cable is inserted properly on the underside of the phone Try unplugging and re inserting the cable There is no audible ringing Ring setting or volume is low Outbound or inbound calling is unsuccessful Verify incoming ring setting and volume level e To adjust the ringer volume press either 4 or when the phone is in the idle state e Check that the ring type selected is not set to Silent Ring For more information see Updating the Ring Tone on page 2 9 Place a call to the phone under investigation Check that the display indicates incoming call information A hollow phone icon displays at the top left of the screen 1 38 Wednesday March 12 Zs 1951 The phone is not registered to a server Ask your system administrator to register the phone to a server www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Displays Troubleshooting Your Phone Symptom Problem Corrective Action There is no display The display is incorrect
97. ystem administrator that the network is prepared for configuring the conference phone Also read the Parts List and the Safety and Compliance section in this guide before you set up and use the conference phone This guide includes regulatory compliance information that your system administrator should review You can also view this guide at www polycom com support voip www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 User Guide for the SoundStation IP 7000 Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Contents Contents About This Guide 00 cc ccc cece cece cece eee Ii 1 Getting Started with Your Phone 2 2 2 1 1 Partsi St sodani gaa ai egy AE hot ea E EEEE A EE enue teens 1 2 Optional Accessories 0 0 cece cence teens 1 2 Installing the PHONE o ss e o0 ssa Sa satin sited u srnu Mos ECE nuerai 1 3 Connecting Network and Power Sources 0000 1 3 Power over Ethernet 00 eee cece eee ete eee 1 3 AC Power One Phone 00 eee 1 4 AC Power One Phone with Multi Interface Module 1 5 AC Power Two Phones with Multi Interface Module 1 6 Connecting Optional Extension Microphones 1 7 Connecting Optional Auxiliary Audio Components 1 8 2 5mm Audio Connector on Phone 06 1 9 Audio Connectors on Multi Interface Module

User Guide for the SoundStation® IP 7000 Phone

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User Guide for the SoundStation&reg; IP 7000 Phone

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User Guide for the SoundStation® IP 7000 Phone