NEC Express5800/R120f-1M Appendix
Contents
1. RO RO RO RO RO RO RO RO RO RO RO MA MA MA MA MA MA MA MA S M A R T Error Rebuild Started Rebuild Completed Rebuild Failed Rebuild Stopped Physical Device Inserted Physical Device Removed Physical Device Warning Physical Device Fatal Physical Device Medium Error Correctable Physical Device Medium Error Uncorrectable Please replace the Physical Device None None Please replace the Physical Device None None None Please check the Physical Device If some kind of problem happens to the Physical Device repeatedly please replace it Please replace the Physical Device Please replace the Physical Device if too many errors are detected on a Physical Device Replace the Physical Device if an error is detected equal to or more than 20 times a week on a Physical Device Please replace the Physical Device if too many errors are detected on a Physical Device Replace the Physical Device if an error is detected equal to or more than 20 times a week on a Physical Device Event ID Severity Description Deal Method hex digit 0322 40000142 0323 40000143 0324 80000144 0325 40000145 0326 40000146 0327 40000147 0328 C0000148 0329 80000149 0330 80000144A 0331 8000014B 0401 40000191 0402 80000192 0403 C0000193 0404 40000194 0405 40000195 Information Information War2. POW 4 1 Number of RAID Controller 2 ID of RAID Controller 3 Number of Enclosure 4 Number of Power Supply Unit Fan Unit in Enclosure 6 CTRL 1 ID 2 ENC 3 FAN 4 1 Number of RAID Controller 2 ID of RAID Controller 3 Number of Enclosure 4 Number of Fan Unit priority facility The messages of Universal RAID Utility have the following priority and facility on Linux or VMware ESX kind priority facility information info daemon warning warning daemon error err daemon Event ID Severity Description Deal Method hex digit 0201 400000C9 0202 400000CA 0203 400000CB 0204 400000CC 0205 400000CD 0206 400000CE 0207 400000CF 0208 400000D0 0209 400000D1 0210 400000D2 0211 800000D3 0212 C00000D4 0213 400000D5 0214 400000D6 0215 400000D7 0216 400000D8 0217 C00000D9 Information Information Information Information Information Information Information Information Information Information Warning Fatal Information Information Information Information Fatal Address Type 1 The buzzer of RAID Controller is enable Address Type 1 The buzzer of RAID Controller is disable Address Type 1 The Rebuild Priority of RAID Controller was changed Value 1 Address Type 1 The Consistency Check Priority of RAID Controller was changed Value 1 Address Type 1 The Initialize Priority
3. 0435 400001B3 0436 400001B4 0437 400001B5 0438 800001B6 0501 400001F5 0502 800001F6 0503 400001F7 0504 400001F8 0505 800001F9 0506 800001FA 0507 800001FB 0508 800001FC 0509 400001FD 0510 800001FE 0511 400001FF 0512 80000200 0513 40000201 0514 40000202 Information Information Information Information Warning Information Warning Information Information Warning Warning Warning Warning Information Warning Information Warning Information Information Address Type 3 Background Initialization was queued Address Type 3 Power Save Mode of Logical Drive was changed Address Type 3 SSD Cache Drive was created Address Type 3 SSD Cache Drive Capacity was changed Address Type 3 Failed to change Logical Drive parameters automatically Address Type 1 Battery was detected Address Type 1 Battery was disconnected Address Type 1 Battery was replaced Address Type 1 The temperature of Battery is normal Address Type 1 The temperature of Battery is high Address Type 1 The voltage of Battery is low Address Type 1 A Fatal Error happened to Battery Address Type 1 The Battery state is unstable Address Type 1 The voltage of Battery is normal Address Type 1 Battery Refresh required Address Type 1 Flash Backup Unit was detected Address Type 1 Flash Backup Unit was disconnected Ad
4. 40 0417 Information Address Type 3 The Cache Mode of Logical Drive was RO M Cache Mode Changed None 400001A1 changed Value 1 1 Changed value Event ID Severity Description Deal Method hex digit 0418 40000142 0419 40000143 0420 80000144 0421 40000145 0422 C0000146 0423 40000147 0424 80000148 0425 C0000149 0426 400001AA 0427 400001AB 0428 400001AC 0429 400001AD 0430 400001 AE 0431 400001AF 0432 400001B0 0433 400001B1 Information Information Warning Information Fatal Information Warning Fatal Information Information Information Information Information Information Information Information Address Type 3 Background Initialization was started Address Type 3 Background Initialization completed Address Type 3 Background Initialization failed Address Type 3 Background Initialization was stopped Address Type 3 An error was detected in Logical Drive but could not correct Address Type 3 An error was detected in Logical Drive and corrected Address Type 3 A Warning Error happened to Logical Drive Detail 1 1 Detail Information Address Type 3 A Fatal Error happened to Logical Drive Detail 1 1 Detail information Address Type 3 Initialization was paused Address Type 3 Initialization was resumed Address Type 3 Initialization was queued Addr
5. AS JBOD Enclosure if the POWER FAULT LED or the FAN FAULT LED is lit up Otherwise collect log files with the NEC Product Info Collection Utility and contact your service representative Refer to the Maintenance Guide that comes with the server for how to use the NEC Product Info Collection Utility None None Please solve the fatal error on operating system This event is reported by insufficient free memory space insufficient free disk space or any other causes Please refer Universal RAID Utility User s Guide for detail 1 This item may not include in log message by the type of RAID Controller 11
6. Appendix C Logs Events The lists of log and event alert messages that Universal RAID Utility logs to RAID Log and OS Log are described in this section Event Source Alert Type OS event source name raidsrv Source Name on NEC ESMPRO Manager Windows raidsrv Source Name on NEC ESMPRO Manager Linux VMware RAIDSRV Alert Type URAIDUTL Log Mark Description R Universal RAID Utility logs this event to RAID Log O Universal RAID Utility logs this event to OS log Alert Mark Description M and MA Universal RAID Utility sends this event to NEC ESMPRO Manager as alert Address description in Description The Address description is different from the category of event Category of Event Type Description RAID Controller 1 CTRL 1 ID 2 Battery 1 Number of RAID Controller Flash Backup Unit 2 ID of RAID Controller Physical Device 2 CTRL 1 ID 2 PD 3 ID 4 5 6 1 Number of RAID Controller 2 ID of RAID Controller 3 Number of Physical Device 4 ID of Physical Device 5 Vendor and Model of Physical Device 6 Firmware Version of Physical Device Logical Drive 3 CTRL 1 ID 2 LD 3 ID 4 1 Number of RAID Controller 2 ID of RAID Controller 3 Number of Logical Drive 4 ID of Logical Drive Enclosure 4 CTRL 1 ID 2 ENC 3 1 Number of RAID Controller 2 ID of RAID Controller 3 Number of Enclosure Power Supply Unit in Enclosure 5 CTRL 1 ID 2 ENC 3
7. N FAULT LED on a 8000025B level Warning power unit in the SAS JBOD Enclosure is lit up If the either of LEDs is not lit up check if ambient temperature is beyond normal condition 5 35 degree C If the ambient temperature is in normal condition collect log files with the NEC Product Info Collection Utility and contact your service representative Refer to the Maintenance Guide that comes with the server for how to use the NEC Product Info Collection Utility 0604 Fatal Address Type 4 The temperature of Enclosure is Fatal RO MA Enclosure Temperature Check if the POWER FAULT LED or FAN FAULT LED on a C0000250 level Fatal power unit in the SAS JBOD Enclosure is lit up If the either of LEDs is not lit up check if ambient temperature is beyond normal condition 5 35 degree C If the ambient temperature is in normal condition collect log files with the NEC Product Info Collection Utility and contact your service representative Refer to the Maintenance Guide that comes with the server for how to use the NEC Product Info Collection Utility 10 Event ID Severity Description Deal Method hex digit 0605 8000025D 0606 8000025E 0607 4000025F 0701 400002BD 0702 400002BE 0801 C0000321 Warning Warning Information Information Information Fatal Address Type 5 An error happened to the Power Supply Unit of Enclosure Address Type 6 An error happened to the Fan Unit of Enc
8. dress Type 1 Flash Backup Unit was replaced Address Type 1 The temperature of Flash Backup Unit is normal RO RO RO RO RO RO RO RO RO RO RO RO RO RO MA MA MA SSD Cache Drive Created SSD Cache Drive Capacity Changed Auto Change Logical Drive Parameters Failed Battery Disconnect Battery Temperature Normal Battery Temperature High Battery Voltage Low Battery Fatal Battery Voltage Normal Battery Refresh Required Flash Backup Unit Disconnect Flash Backup Unit Temperature Normal None None Please restart raidsrv service Please check the Battery If some kind of problem happen to the Battery repeatedly please replace it None Please check the Battery If some kind of problem happens to the Battery repeatedly please replace it Please check the Battery If some kind of problem happens to the Battery repeatedly please replace it Please replace the Battery None Please start the Battery Refreshing Please check the Flash Backup Unit If some kind of problem happens to the Flash Backup Unit repeatedly please replace it None Event ID Severity Description Deal Method hex digit 0515 Warning Address Type 1 The temperature of Flash Backup Unit is RO M Flash Backup Unit Please check the Flash Backup Unit If some kind of 80000203 high Temperature High problem happens to the Flash Backup Unit repeatedly please replace it 0516 War
9. ess Type 3 Consistency Check was paused Address Type 3 Consistency Check was resumed Address Type 3 Consistency Check was queued Address Type 3 Background Initialization was paused Address Type 3 Background Initialization was resumed RO RO RO RO RO MA MA MA MA Background Initialization Failed Logical Drive Uncorrectable Error Logical Drive Corrected Error Logical Drive Warning Logical Drive Fatal The RAID Controller may be faulty Collect log files with the NEC Product Info Collection Utility and contact your service representative Refer to the Maintenance Guide that comes with the server for how to use the NEC Product Info Collection Utility Please replace the Physical Device You need to ask it which Physical Device do you replace After replacement of Physical Device remake the Logical Drive and restore the backup data to it Please replace the Physical Device for the prevention of failure You need to ask it which Physical Device do you replace Next restore the backup data to the Logical Drive after replacement of Physical Device The RAID Controller and or the Physical Device may have some kind of problem You need to ask it which component has broken The RAID Controller and or the Physical Device may have some kind of problem You need to ask it which component has broken Event ID Severity Description Deal Method hex digit 0434 400001B2
10. ical Device C0000130 Event ID Severity Description Deal Method hex digit 0305 80000131 0306 40000132 0307 40000133 0308 C0000134 0309 40000135 0311 40000137 0312 40000138 0313 40000139 0314 40000134A 0315 4000013B 0316 40000130C 0317 8000013D 0318 C000013E 0319 4000013F 0320 C0000140 0321 40000141 Warning Information Information Fatal Information Information Information Information Information Information Information Warning Fatal Information Fatal Information Address Type 2 Detected S M A R T Error Address Type 2 Rebuild was started Address Type 2 Rebuild completed Address Type 2 Rebuild failed Address Type 2 Rebuild was stopped Address Type 2 Physical Device was inserted Address Type 2 Physical Device was removed Address Type 2 Global Hot Spare created Address Type 2 Dedicated Hot Spare created Address Type 2 Global Hot Spare removed Address Type 2 Dedicated Hot Spare removed Address Type 2 A Warning Error happened to Physical Device Detail 1 Address Type 2 A Fatal Error happened to Physical Device Detail 1 Address Type 2 Medium Error was detected in Physical Device and corrected 1 Address Type 2 Medium Error was detected in Physical Device but could not correct 1 1 Logical Block Address Address Type 2 Rebuild was paused
11. ion Address Type 3 Consistency Check completed R 4000019A 0411 Fatal Address Type 3 Consistency Check failed RO MA Consistency Check Failed Verify if there are any other error warning messages COO00019B regarding RAID system If you found the other messages deal with the problem for the messages After you deal with the problem execute the Consistency Check again If you don t find any other messages regarding RAID system the RAID Controller may be faulty Collect log files with the NEC Product Info Collection Utility collect exe tool and contact your service representative 0412 Information Address Type 3 Consistency Check was stopped R 40000190C 0413 Fatal Address Type 3 Data Inconsistency was detected in RO MA Data Inconsistency Error Please execute Consistency Check again when the load C000019D Logical Drive by Consistency Check and corrected Corrected of the system is low If the error does not occur on the second time of Consistency Check the Physical Device does not have any problems If the same error occurs please replace the Physical Device for the preventive maintenance please be sure to ask NEC customer service before the replacement to identify which Physical Device has a failure After replacing the Physical Device restore the backup data to the Logical Drive 0415 Information Address Type 3 Logical Drive was created R 4000019F 0416 Information Address Type 3 Logical Drive was deleted R 400001
12. line Logical Drive Degraded Logical Drive Offline Please replace the Physical Device if too many errors are detected on a Physical Device Replace the Physical Device if an error is detected equal to or more than 20 times a week on a Physical Device Please replace the Physical Device Please replace the Physical Device Please replace the Physical Device Please replace the Physical Device None If there is Hot Spare RAID System will rebuild automatically If there is not it please replace the Physical Device and rebuild it Please replace the Physical Device and remake the Logical Drive Next restore the backup data to the Logical Drive Event ID Severity Description Deal Method hex digit 0406 Fatal Address Type 3 Initialization failed RO MA Initialization Failed Try to initialize again If it fails again verify if there are C0000196 any other error warning messages regarding RAID system If you found the other messages deal with the problem for the messages After you deal with the problem try to initialize again If you don t find any other messages regarding RAID system the RAID Controller may be faulty Collect log files with the NEC Product Info Collection Utility collect exe tool and contact your service representative 0407 Information Address Type 3 Initialization was stopped R 40000197 0409 Information Address Type 3 Consistency Check was started R 40000199 0410 Informat
13. losure Address Type 4 The temperature of Enclosure is Normal level Address Type 1 The Configuration was cleared raidsrv Configuration CTRL 1 ID 2 Vendor Product Firmware Version LD 3 ID 4 RAID RAIDlevel PD X Y Z count of LD STS Status PD 5 ID 6 Vendor Model Firmware Version STS Status PWR Power Status 1 Number of RAID Controller 2 ID of RAID Controller 3 Number of Logical Drive 4 ID of Logical Drive 5 Number of Physical Device 6 ID of Physical Device X Y Z Number of Physical Device used in Logical Drive There is not the STS of PD when the device type is not HDD or HDD SSD It became unable to manage the RAID System due to a fatal error on the operating system RO MA RO MA RO MA RO M 0 RO MA Enclosure Power Unit Error Supply Enclosure Fan Unit Error Enclosure Normal Configuration Cleared Temperature Operating System Fatal Error Check if the POWER FAULT LED on a power unit in the SAS JBOD Enclosure is lit up Replace the power unit in the SAS JBOD Enclosure if the POWER FAULT LED is lit up Otherwise collect log files with the NEC Product Info Collection Utility and contact your service representative Refer to the Maintenance Guide that comes with the server for how to use the NEC Product Info Collection Utility Check if the POWER FAULT LED or FAN FAULT LED on a power unit in the SAS JBOD Enclosure is lit up Replace the power unit in the S
14. nfigured exists though it is Online please replace the RAID Controller and the Physical Device 0224 Information Address Type 1 The temperature of RAID Controller is RO M RAID Controller None 400000E0 normal Temperature is Normal 0225 Warning Address Type 1 The temperature of RAID Controller is RO M RAID Controller Please check if cooling unit is working normally and the 800000E1 high Temperature is High ambient temperature is in normal condition 10 40 degree C If you do not find any problem and this warning message persists repetitively please replace the RAID controller 0226 Fatal Address Type 1 The temperature of RAID Controller is RO MA RAID Controller The RAID controller halted because its temperature COOOO0E2 abnormal Temperature is Abnormal reached fatal level Please check if cooling unit is working normally and the ambient temperature is in normal condition 10 40 degree C If you will not find any problem and this fatal message persists repetitively please replace the RAID controller 0301 Information Address Type 2 Physical Device is Online RO M Physical Device Online None 4000012D 0302 Information Address Type 2 Physical Device is Ready RO M Physical Device Ready None 4000012E 0303 Information Address Type 2 Physical Device is Hot Spare RO M Physical Device Hot Spare None 4000012F 0304 Fatal Address Type 2 Physical Device is Failed RO MA Physical Device Failed Please replace the Phys
15. ning Information Information Information Fatal Warning Warning Warning Information Warning Fatal Information Information Address Type 2 Rebuild was resumed Address Type 2 Rebuild was queued Address Type 2 Medium Error was detected in Physical Device 1 1 Logical Block Address Address Type 2 Physical Device Power Status is Transitioning Address Type 2 Physical Device Power Status is On Address Type 2 Physical Device Power Status is Power Saving Address Type 2 Physical Device Power Status Change failed Address Type 2 A Medium Error was detected frequently on the Physical Device If Patrol Read or Consistency Check are running these functions are stopped Address Type 2 A Medium Error was detected intermittently on the Physical Device Address Type 2 Lifetime Error was detected on the Physical Device Address Type 3 Logical Drive is Online Address Type 3 Logical Drive is Degraded Address Type 3 Logical Drive is Offline Address Type 3 Initialization was started Address Type 3 Initialization completed RO RO RO RO RO RO RO RO RO RO RO MA MA MA MA MA MA MA Physical Device Medium Error Detected Physical Device Power Status Change Failed A Medium Error was Frequently Detected A Medium Error was Intermittently Detected Physical Device Lifetime Error Logical Drive On
16. ning Address Type 1 The voltage of Flash Backup Unit is low RO M Flash Backup Unit Voltage Please check the Flash Backup Unit If some kind of 80000204 Low problem happens to the Flash Backup Unit repeatedly please replace it 0517 Warning Address Type 1 A Fatal Error happened to Flash Backup RO MA Flash Backup Unit Fatal Please replace the Flash Backup Unit 80000205 Unit 0601 Warning Address Type 4 A Warning Error happened to Enclosure RO M Enclosure Warning Check if the FAULT LED on an adapter in the SAS JBOD 80000259 Enclosure is lit up Replace the adapter in the SAS JBOD Enclosure if the FAULT LED is lit up otherwise collect log files with the NEC Product Info Collection Utility and contact your service representative Refer to the Maintenance Guide that comes with the server for how to use the NEC Product Info Collection Utility 0602 Fatal Address Type 4 A Fatal Error happened to Enclosure RO MA Enclosure Fatal Check if the FAULT LED on an adapter in the SAS JBOD C000025A Enclosure is lit up Replace the adapter in the SAS JBOD Enclosure if the FAULT LED is lit up otherwise collect log files with the NEC Product Info Collection Utility and contact your service representative Refer to the Maintenance Guide that comes with the server for how to use the NEC Product Info Collection Utility 0603 Warning Address Type 4 The temperature of Enclosure is Warning RO MA Enclosure Temperature Check if the POWER FAULT LED or FA
17. of RAID Controller was changed Value 1 Address Type 1 Auto Patrol Read function is enable Address Type 1 Auto Patrol Read function is disable Address Type 1 A Patrol Read Priority of RAID Controller was changed Value 1 Address Type 1 Patrol Read was started Address Type 1 Patrol Read completed Address Type 1 A Warning Error happened to RAID Controller Detail 1 Address Type 1 A Fatal Error happened to RAID Controller Detail 1 Address Type 1 Patrol Read was paused Address Type 1 Patrol Read was resumed Address Type 1 Patrol Read was queued Address Type 1 Patrol Read was stopped Address Type 1 Patrol Read failed RO RO RO M MA MA RAID Controller Warning RAID Controller Fatal Patrol Read Failed Please check the RAID Controller If some kind of problem happens to the RAID Controller repeatedly please replace it Please replace the RAID Controller Verify if there are any other error warning messages regarding RAID system If you found the other messages deal with the problem for the messages If you don t find any other messages regarding RAID system the RAID Controller may be faulty Collect log files with the NEC Product Info Collection Utility and contact your service representative Refer to the Maintenance Guide that comes with the server for how to use the NEC Product Info Collection Utility Event ID Severity Description Deal Me
18. thod hex digit 0218 Fatal Address Type 1 A Fatal Firmware Error happened to RAID RO MA RAID Controller Fatal Please replace the RAID Controller COOOOODA Controller 1 Firmware Error 0219 Information Address Type 1 RAID Controller property was changed RO 400000DB 0220 Warning Address Type 1 SAS wide port lost link on SAS Expander RO MA SAS Port link lost Verify if the Mini SAS cable between a RAID controller 800000DC and a drive bay is connected properly If the connection is correct replace the Mini SAS cable If the same error persists after replacing the cable replace the RAID controller or the expander board If you can not solve this issue by these measures contact your service representative and gather system information with NEC Product Info Collection Utility collect exe tool and send him her the information 0221 Information Address Type 1 SAS wide port restored link on SAS RO M SAS Port link restored None 400000DD Expander 0222 Warning Address Type 1 Failed to get RAID system information to RO M Get RAID System Please restart raidsrv service 800000DE change Logical Drive s parameters automatically Infomation Failed 0223 Warning Address Type 1 RAID System is unstable by inconsistency RO M RAID System unstable Please check whether problem does not occur to the 800000DF in the Status of Physical Device configuration of the RAID System If the Physical Device of which the RAID System is not co
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