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Alienware 17 R2

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1. esses 56 Procedure ors ede t A ve e eves He 56 Postsrequlisites coetu d uta pee em 56 Removing the display assembly 57 Prerequisit s 4c e a chee dnp eae anid MALA MM SUA MATA ec 57 sItese Uw MEM EE 57 Replacing the display assembly 61 Proced resu ncm cem ERN E S ION te ue ue t fmc 61 POSt Tequlsites ueterem dat emet detane tut 61 Removing the battery eese 62 Prer dulsitess cse sse o Gent eine ot m ennt 62 Proced re ote et ee t ente ee enmt e oll eat t tee tetto ts 62 Replacing the battery eeeeeeeeeeeeeeenes 65 Ptoced te ier HL REND 65 Post requisitescs som EH E o PR CR GENS 65 Removing the I O board eese 66 PREREQUISITES i eerte HR RETURN ems 66 Procedure nre ese aee et e he Re th ae thoes 66 Replacing the I O board eese 68 Procedure oen t tue teg m P en M Prset ce etre tt 68 PoSt redulsites ta ct especie eu eee AU LLL tad 68 Removing the speakers eere 69 Preredquisites sete eni pone Rr EC ERE 69 Procedure t oid o bett e tom UR nace eco eut t 69 Replacing the speakers eese 72 Proc dure eme tenure atri ett feres 72 Postsredulsites etu e Ra d tc T ode 72 Removing the front AlienFX LED boards 73 Prer
2. 4 1 camera module 2 tape plastic scribe 4 camera cable 5 connector 121 Replacing the camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure K NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Using the alignment posts adhere the camera module to the display back cover and snap it into place 2 Connect the camera cable to the camera module Post requisites Replace the display bezel Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replace the base panel U A 0 n2 v H H 122 Removing the display panel AlienFX LEDs A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base pa
3. Removing the logo board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 2 in removing the display bezel 116 Procedure 1 Lift the latches and disconnect the display board cables from the logo board 1 display bezel 2 logo board 3 latches 3 4 display board cables 3 2 Peel off the tape that secures the logo board cable to the logo board and disconnect the logo board cable 117 3 Peeloffthe logo board from the display bezel 1 display bezel 2 logo board plastic scribe 4 logo board cable 5 tape 118 Replacing the logo board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page a
4. splays the type of third hard drive stalled 9 5U splays the type of fourth hard drive installed Displays the type of fifth hard drive installed Main AC Adapter Type System Memory Extended Memory Memory Speed Advanced Intel R SpeedStep TM Virtualization VT for Direct I O Integrated NIC USB Emulation Displays the type of AC adapter connected to your computer Displays the system memory Displays the extended memory Displays the memory speed Allows you to disable or enable Intel R SpeedStep Technology K NOTE If enabled the processor clock speed and core voltage are adjusted dynamically based on the processor load Default Enabled Allows you to disable or enable the Intel Virtualization technology Default Enabled Allows you to disable or enable whether a Virtual Machine Monitor VMM can use the additional hardware capabilities provided by Intel R Virtualization Technology for Direct I O Default Enabled Allows you to disable or enable the on board LAN controller Default Enabled Allows you to enable or disable the USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST K NOTE You cannot boot any type of USB device floppy hard drive or memory key when this option is disabled 137 Advanced USB PowerShare USB Wake Sup
5. Liftthe latches and disconnect the touch pad cable and the status light cable from the power button board 2 Disconnect the power button board cable from the power button board 3 Remove the screws that secure the power button board to the palm rest assembly 42 Lift the power button board off the palm rest assembly power button board cable touch pad cable status light cable power button board 43 Replacing the power button board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure Align the screw holes on the power button board with the screw holes on the palm rest assembly 2 Replace the screws that secure the power button board to the palm rest assembly 3 Connect the power button board cable to the power button board 4 Slide the touch pad cable and the status light cable into their respective connectors on the power button board and press down the latches to secure the cables Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel 44 Removing the status light board A WARNING Before working insi
6. captive screws that secure the heat sink to the system board Turn the system board over Post requisites aptWDN HP 86 Replace the system board Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replace the base panel Removing the coin cell battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the system board U A WNBC Procedure 1 Disconnect the coin cell battery cable from the system board 87 2 Peelthe coin cell battery off the system board 1 coin cell battery cable 2 coin cell battery 88 Replacing the coin cell battery A WARNING Before working inside your computer read the safety information that shipped with your computer and foll
7. lt F12 gt The BIOS detects the device and adds the USB flash option to the boot menu NOTE To boot to a USB device the device must be bootable To ensure that your device is bootable check the device documentation Network The computer attempts to boot from the network If no operating system is found on the network the computer generates an error message Changing boot sequence for the current boot 1 If you are booting from a USB device connect the USB device to a USB port 2 Turn on or restart your computer 3 When F2 Setup F12 Boot Options appear in the lower right corner of the screen press F12 NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again The Boot Options appears listing all available boot devices 4 Onthe Boot Options select the device you want to boot from and press Enter For example if you are booting to a USB hard drive highlight USB Hard Disk and press Enter Changing boot sequence for future boots 1 Enter BIOS setup program See Entering BIOS setup program 142 Use the arrow keys to highlight the Boot menu option and press Enter to access the menu NOTE Note your current boot sequence in case you want to restore it Navigate to Set Boot Priority to configure the boot priority Use the arrow keys to highlight the boot priority and press Enter to displa
8. on the computer base and gently place the system board on the computer base 2 Align the screw holes on the system board with the screw holes on the computer base 3 Replace the screws that secure the system board to the computer base 4 Slide the l O board cable into the connector on the I O board and press down the latch to secure the cable 5 Connect the speaker and front AlienFX LED cables to the system board 6 Turn the computer over 7 Connect the processor fan cable video card fan cable hard drive cable and power adapter port cable to the system board Post requisites 1 Replace the display assembly 2 Follow the procedure from step 5 to step 11 in Replacing the palm rest 3 Replace the wireless card 4 Replace the base panel 83 Removing the heat sink A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat tran
9. on the display back cover 5 Connect the camera cable to the camera module Post requisites Replace the Alienware AlienHead LED board Replace the display panel AlienFX LEDs Replace the camera Replace the display panel Replace the display bezel Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replace the base panel Oo MAN A UM 3 ON BE 134 BIOS setup program Overview ran CAUTION Unless you are an expert computer user do not change the settings in the BIOS setup program Certain changes can make your computer work incorrectly K NOTE Before you change BIOS setup program it is recommended that you write down the BIOS setup program screen information for future reference Use BIOS setup program to Get information about the hardware installed in your computer such as the amount of RAM the size of the hard drive and so on e Change the system configuration information e Set or change a user selectable option such as the user password type of hard drive installed enabling or disabling base devices and so on Entering BIOS setup program 1 Turn on or restart your computer 2 During POST when the Alienware logo is displayed watch for the F2 prompt to appear and then press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly
10. regulatory_compliance Procedure Using the alignment posts on the palm rest assembly place the touch pad on the palm rest assembly 2 Slide the touch pad button cable into the touch pad button connector and press down the latch to secure the cable 3 Align the screw holes on the touch pad button bracket with the screw holes on the palm rest assembly 4 Replace the screws that secure the touch pad button bracket to the palm rest assembly 5 Slide the touch pad cable into the touch pad connector and press down the latch to secure the cable Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel 56 Removing the display assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Close the display and turn the computer over Remove the screws that secure the display assembly to the computer base 3 Make note of the antenna cables routing and remove the antenna cables fro
11. so you must watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears continue to wait until you see the operating system s desktop Then turn off your computer and try again BIOS setup program options K NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear 135 Main 136 System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID L1 Cache L2 Cache L5 Cache Integrated Graphics Discrete Graphics 1 Fixed HDD Second HDD Third HDD Fourth HDD Fifth HDD Displays the current time in hh mm ss format Displays the current date in mm dd yy format lt x splays the BIOS version splays the model number of your omputer 8U g splays the service tag of your omputer OU splays the asset tag of your puter Q o YF 3 splays the processor type ays the processor speed E AR 4 o splays the processor identification Q O o D J splays the processor L1 cache size Displays the processor L2 cache size Displays the processor L3 cache size splays the integrated graphics splays the first discrete graphics stalled on your computer splays the type of hard drive stalled splays the type of secondary rd drive installed 389 5U 5U U w
12. that secure the display hinges to the display back cover 110 4 Lift the display hinges off the display back cover 1 display hinges 2 2 screws 6 111 Replacing the display hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Es NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Align the screw holes on the display hinges with the screw holes on the display back cover 2 Replace the screws that secure the display hinges to the display back cover 3 Align the screw holes on the hinge caps with the screw holes on the display hinges 4 Replace the screws that secure the hinge caps to the display hinges Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Follow the procedure from step 5 to step 11 in Replacing the palm rest 4 Replace the wireless card 5 Replace the base panel 112 Removing the computer base A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Comp
13. the screw holes on the computer base 2 Replace the screws that secure the display assembly to the computer base 3 Route the logo board cable through the routing guide on the display hinge and connect the logo board cable to the system board 4 Route the display cable through the routing guide on the display hinge 5 Slide the display cable into the connector on the system board and press down on the latch to secure the cable 6 Route the antenna cables through the routing guide on the display hinge and on the computer base 7 Adhere the adhesive tapes that secure the antenna cables to the system board 8 Close the display and turn the computer over 9 Replace the screws that secure the display assembly to the computer base Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the wireless card 3 Replace the base panel 61 Removing the battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Disconnect the spea
14. to the computer base 5 Close the display and turn the computer over 6 Connect the processor fan cable to the system board Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel 78 Removing the system board A Ea WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly Procedure 1 Turn the computer over 79 2 Disconnect the processor fan cable video card f
15. video card fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the video card fan with the screw holes on the computer base 2 Replace the screws that secure the video card fan to the computer base Post requisites Replace the system board Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replace the base panel U A UNUNEB 92 Removing the power adapter port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the system board aipWDN BF Procedure 1 Remove the s
16. working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera module 2 Adhere the Alienware AlienHead LED board and display board cable to the display back cover Adhere the mylar to secure the Alienware AlienHead LED board and display board cable and to the display back cover Adhere the mylar to secure the display board cables and the display panel AlienFX LEDs to the display back cover Post requisites An BRWYDY EB 130 Replace the display panel Replace the display bezel Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replace the base panel Removing the display back cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Remove the base panel Remove the wireless card Follow the proced
17. 119 Removing the Came ra csscsccsssceseessenseeseeeseeseneesensneeas 120 PREFEQGUISILES 32 2 alate Le oed mta detulit 120 Proced re oet ete tet tette d t ee tete t i etes 120 Replacing the camera esee 122 Proced te eie erp NE mts 122 POSt FEQUISITES Sissies scone e ERE ERU E PEERS RECETA edunt 122 Removing the display panel AlienFX LEDs 123 PRETEQUISILES cs E detti ITA attra cca E DAT eeu Er a ee eM PAS ea 123 Procedure cst Sela net epar vende d Aachen tent ee RR RR A 124 Replacing the display panel AlienFX LEDSs 126 Procedure iere en beste ra rte do om orare apt m d n ure 126 PosSt redulsites tse stesse et oot eee E dea 126 Removing the Alienware AlienHead LED board 127 Prereduisites stes euo tedpe dt a p elec e top tdeo 127 Proced te A te uasin alee ta a T IR DOCU Nc e Qs 127 Replacing the Alienware AlienHead LED board 130 Proced re ee Mase e eee de nA tide 130 POSst requisites lt h reine eid ed AS eR utu me eur 130 Removing the display back cover 131 Prerequisite Sahuani ation teed tater coru DR AeA Stoke dea Dar ACE A 131 P tese Uiwr MET PEE 131 Replacing the display back cover 134 PIOCeQUL ets ss cpa char avanti bitter co nin ues sce lees te Dn 154 Post redulsites crece Roe ee ed bt ded mt UR 154 BIOS setup progralmi ois
18. 34 Mireree W mM 35 Replacing the palm rest eese 41 Procedure iiec nee dide eite 41 Postsredulsites 5 ott sant ah aft tid et Mice ee 41 Removing the power button board 42 Pr r QUisites cte etr trdesdren stat i Mob o cola Cua ata e 42 Procedure iiec tp ile atn THER E THE S 42 Replacing the power button board 44 Procedure suss ueneno an Ra gebe t te 44 POst regulsitesx corem temet errem en domno dem edes 44 Removing the status light board 45 Pieredquisitesz oeste bn So RT een umb t HR TU 45 Proced re oerte let bet peni a c i P Fo oe e ite decns 45 Replacing the status light board 47 Proced te sedie RE RE SA ee eben 47 PoSt f amp dgulsltes ce p mama d ardeat ERU e pde 47 Removing the keyboard eene 48 PREREQUISITES c cocotte tere quee cain RE RUN UR 48 Procedures eie eee em i hp hehe dS 48 Replacing the keyboard sesseessesss 52 Procedure itte r t e d deccm td Pe eee nei t os 52 POSt r qulsites esee ote tee rene ode eie dedere nete rn qn e 52 Removing the touch pad eene 53 Prerequisites iicn cedere enne e e D e een SER PR ED n 55 Proced ra tenuare ea sette teen etait ia erent eyes t 54 Replacing the touch pad
19. Alienware 17 R2 Service Manual Computer Model Alienware 17 R2 Regulatory Model P43F Regulatory Type P43F001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 12 Rev AOO Contents Before working inside your compulter 12 Before you begir s nderit I tee hr este n ee den HT 12 Safety Instructions sce ener tutt ce ope de oro eti d brand 12 Recommmended toolsz m rtr E E pides tiese tuis sais Marire ruedas 15 After working inside your computer 15 Removing the base paneL eene 16 PROCEC UNE iat p 16 Replacing the base paneLl esses 19 Procedure iie teet et e e itc gd e oe enar bed 19 Removing the memory modules esses 20
20. NING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the system board Remove the O board an i UU N N H Procedure 1 Remove the screws that secure the subwoofer to the computer base 96 2 Lift the subwoofer off the computer base 1 screws 2 2 subwoofer 97 Replacing the subwoofer A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the subwoofer with the screw holes on the computer base 2 Replace the screws that secure the subwoofer to the computer base Post requisites Replace the I O board Replace the system board Replace the displa
21. Pr requisite 3 e eat bn ORI REIR ar NER 20 Proceduren ssiedden secuta unte eld ot b dedu 20 Replacing the memory modules 22 ProcedUr isto ebore ete dee due tin nto i pe o eI e pns 22 Post requisites n i e oh aes e ee b c NH ean es 235 Removing the solid state drives 24 PREREQUISITES cr eei ppp re pae ctc ee pere ee e PE Duo 24 Procedures d ees Am oie o ales deir de Da Map aA OD Aa OO 24 Replacing the solid state drives ss 26 Procedure ema te sedie ie c eet t at eniti dr tems 26 Post requisites oce Boo a E BIRD Eee Lab as 26 Removing the hard drive eene 27 Prer dulsitessscu ch oO ee ds bem etin deu dts rs 27 Procedure ccr E ett ee bn tenete e i eed e t e edet 27 Replacing the hard drive eene 30 Ptoced le eie tp HEN ETRAS 50 Post requisitesc com o EE a EC IRR EORR UNE 50 Removing the wireless card eseussss 31 Prerequisites oin dt or PEERS HR D chests nna event ea 51 PIfere e Ui EE 51 Replacing the wireless card ssssssss 33 PrOCOdUie e 33 Post requisites esesssssssseeseseeeee enne entente nennen inneren nnne rins 55 Removing the palm rest eene 34 Prerequisites icen cn teten nr re en n e aia VH HE ERR XH RE T PX REDE NR
22. Stcredulsites s ater iem event dem dete od cem s a 104 Removing the display paneL sessss 105 Prer duisitess ith tette brem istoc bee ped aba t 105 Proced ra iine on tiet ee tmt tein e ec t d re ts 105 Replacing the display paneLl 108 Proced te ede d eR Sak eae en 108 Post requisiteszcs d epa ome p o dira uc E RE 108 Removing the display hinges usus 109 PRETEQUISILES aos Pede E E E E Le ree e esse dE Pes 109 Procedure esae eret ee en dte nd a C Are 109 Replacing the display hinges sss 112 Procedure esiti bte um etat etu get et to Tee Son hoe tan tot t 112 POStcT quisites 4s ette orte tue drei d e A de Ld 112 Removing the computer base eese 113 Prerequisites nic cene eden ere tenerae Ra e SYN VER XH ete 115 Procedure is oinac is itu etat pr n Hot ease ah st t caa 115 Replacing the computer base ess 115 Procedure CE 115 Post reguisites eic peto edente ca de eH ef P Ted de pda 115 Removing the logo board sees 116 Prerequisites uem tcc combos dete cta bu c spar ar dee 116 IteseWwMcr c EE 117 Replacing the logo board eese 119 Proced tes mite tede ive aet hos tede eoi ame mete oret 119 DOStcredulsitess i trie aea entem dea od em eres
23. ace the screws that secure the hard drive assembly to the computer base 6 Route the hard drive cable through the routing guides on the computer base 7 Connect the hard drive cable to the system board Post requisites Replace the base panel 30 Removing the wireless card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Procedure 1 Remove the screw that secures the wireless card bracket and the wireless card to the system board 2 Liftthe wireless card bracket off the wireless card 3 Disconnect the antenna cables from the wireless card 51 4 Lift and slide the wireless card from the wireless card slot antenna cables 2 wireless card bracket 3 screw 4 wireless card wireless card slot 32 Replacing the wireless card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compli
24. acklight cable 2 keyboard cable macro keys cable 4 macro keys backlight cable 35 2 Remove the screws that secure the palm rest assembly to the computer base 1 computer base 2 screws 16 56 3 Liftthe computer base slightly and push the palm rest assembly through the slot on the computer base to release the tabs on the palm rest assembly 1 slot 2 palm rest assembly 4 Turn the computer over and open the display as far as possible 5 Using a plastic scribe pry up along the edges of the palm rest assembly 37 6 Gently lift the palm rest assembly and turn it over 1 plastic scribe 2 palm rest assembly 7 Peel the tape that secures the power button board cable to the system board 8 Disconnect the power button board cable from the system board 38 9 Liftthe palm rest assembly off the computer base 1 palm rest assembly 2 power button board cable 3 latch 10 Remove the power button board 11 Remove the status light board 12 Remove the keyboard 59 13 Remove the touch pad 1 palmrest 40 Replacing the palm rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_c
25. an cable hard drive cable and power adapter port cable from the system board 1 processor fan cable 2 power adapter port cable video card fan cable 4 system board 5 hard drive cable 3 Turn the computer over 4 Disconnect the speaker and front AlienFX LED cables from the system board 80 5 Liftthe latch and disconnect the l O board cable from the system board 5 1 1 O board cable 2 latch 3 system board 4 speaker cable 5 front AlienFX LED cable 6 Remove the screws that secure the system board to the computer base 81 7 Liftthe system board off the computer base 1 screws 6 2 system board 82 Replacing the system board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure Insert the ports on the system board into the slots
26. ance home page at dell com regulatory_compliance Procedure A CAUTION To avoid damaging the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Slide the wireless card at an angle into the wireless card slot 3 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black 4 Align the screw hole on the wireless card bracket with the screw hole on the wireless card 5 Replace the screw that secures the wireless card bracket and the wireless card to the system board Post requisites Replace the base panel 33 Removing the palm rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel 34 Procedure 1 Lift the latches and disconnect the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable from the system board 1 keyboard b
27. base 2 Align the screw holes on the I O board with the screw holes on the computer base 3 Replace the screws that secure the I O board to the computer base 4 Connect the l O board cable to the I O board 5 Connect the subwoofer cable to the I O board Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel 68 Removing the speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Disconnect the front AlienFX LED cable from the system board 69 2 Note the front AlienFX LED cable routing and peel off the cable from the battery 1 connector 2 front AlienFX LED cable 3 Disconnect the speaker cable from the system board 4 Remove the speaker cable from the routing guides on the battery and computer base 70 5 Liftthe speakers along with its cable off the computer base speaker cable 2 system board alignment posts 4 4 computer base speakers 2 6 routing guides 71 Replacing the sp
28. cedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel 52 Removing the touch pad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest 55 Procedure 1 Liftthe latches and disconnect the touch pad cable and touch pad button cable from the touch pad 1 touch pad cable 2 latches 2 3 touch pad button cable 2 Remove the screws that secure the touch pad button bracket to the palm rest assembly 54 3 Liftthe touch pad button bracket off the palm rest assembly 1 touch pad button bracket 2 screws 5 4 Lift the touch pad off the palm rest assembly 1 touch pad 55 Replacing the touch pad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com
29. crews that secure the power adapter port bracket to the power adapter port 2 Liftthe power adapter port bracket off the power adapter port 3 Note the power adapter port cable routing and remove the cable from the routing guides on the computer base 93 4 94 Lift the power adapter port along with its cable off the computer base 1 screws 2 2 power adapter port bracket power adapter port Replacing the power adapter port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the power adapter port into the slot on the computer base Align the screw holes on the power adapter port bracket with the screw holes on the power adapter port 3 Replace the screws that secure the power adapter port bracket to the power adapter port 4 Route the power adapter port cable through the routing guides on the computer base Post requisites Replace the system board Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replace the base panel aptWDY HP 95 Removing the subwoofer A WAR
30. de your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Liftthe latch and disconnect the status light board cable from the status light board 2 Remove the screws that secure the status light board to the palm rest assembly 45 3 Liftthe status light board off the palm rest assembly 1 screws 2 2 latch status light board cable 4 status light board 46 Replacing the status light board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the status light board with the screw holes on the palm rest assembly 2 Replace the screws that secure the status light board to the palm rest assembly 3 Slide the status light board cable i
31. e the base panel Removing the Alienware AlienHead LED board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the display bezel Remove the display panel aA un 33 0 N BE Procedure 1 Peel off the mylar that secures the display board cables and the display panel AlienFX LEDs to the display back cover 2 Disconnect the camera cable from the camera module 127 3 Peeloff the mylar to access the Alienware AlienHead LED board 1 mylar 2 display back cover camera cable 4 connector 5 camera module 128 4 Lift the display board cable and Alienware AlienHead LED board off the display back cover 1 display board cable 2 Alienware AlienHead LED board 3 display back cover 129 Replacing the Alienware AlienHead LED board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After
32. eakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Using the alignment posts place the speakers on the computer base 2 Route the speaker cable through the routing guides on the computer base and battery 3 Route the front AlienFX LED cable through the routing guides on the battery 4 Connect the speaker cable and front AlienFX LED cable to the system board Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel 72 Removing the front AlienFX LED boards A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Disconnect the front AlienFX LED board cables from the
33. eature Allows you to enable or disable the memory override option support Default Disabled Displays if the setup status is unlocked Default Unblocked Displays if the administrator password is clear or set Default ot set Displays if the system password is clear or set Default Not set Displays if the HDD password is clear or set Default Not set Displays the service tag of the computer when the service tag is present Displays a field to input the service tag manually when the service tag is absent K NOTE The Service Tag option is available only when the Service Tag is not set Allows you to set the administrator password The administrator password controls access to the BIOS setup program utility Allows you to set the system password The system password controls access to the computer at boot Security HDD password Password Change Exit Save Changes and Reset Discard Changes and Reset Restore Defaults Discard Changes Save Changes Boot sequence Allows you to set change or delete the hard drives password Allows you to permit or deny system password or HDD password changes Default Permitted Allows you to exit BIOS setup program and save your changes Allows you to exit BIOS setup program and load previous values for all BIOS setup program options Allows you to restore default values for all BIOS setup program options Allows you to load previous value
34. edquisites M4 osos Er amodo Cae a AS UAC DA Ag 73 Procedure arire EE 73 Replacing the front AlienFX LED board 75 PrOcedUietctn kira achat tinction nee toate atts ose Hennes ost e adie 75 Post Tredulsites erac nere ie det ded meti Re 75 Removing the processor fa1n ceccecceeceeeeeeeeeeeeeeseeeeeeeeeens 76 Pr r dulsites cbe e oti tamem al i S el a 76 Proced re ehe Rete tte t renim d ce tte eh e eee 76 Replacing the processor fan esses 78 Procedu te eie pA a geeteu monete 78 Post requisitesc co m aO ba o uu 78 Removing the system board esses 79 PE r qulsites 0 eves etes redes totae dase sit stove Ue D rude en ISI RA SUR POUR eee t th 79 Procedure os ate eaten e ee e t eem re 79 Replacing the system board eese 83 Procedure eot eel beer etna ait bee get tut vend Pea ed m re neret 85 PoSt redulsites s os ches sedo aee LE AD A MU LUE 85 Removing the heat sink eese 84 Preredquisites detener RF DETRAS 84 Procedure desde beue ccm OUR TECH uec bos et as 84 Replacing the heat sink eene 86 Proced re e eed d eet ne tiii 86 Postsregulsites e ois tette uta een 86 Removing the coin cell battery ssss 87 Prerequisites ws eos oe oe EA utei tede im om oe spa ALS 87 Procedure iere litem enit eee e
35. een display 1 Connect the display cable to the display panel and press down on the latch to secure the cable 2 Turn the display panel over 3 Align the screw holes on the display panel with the screw holes on the display back cover 4 Replace the screws that secure the display panel to the display back cover Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Follow the procedure from step 5 to step 11 in Replacing the palm rest 4 Replace the wireless card 5 Replace the base panel 108 Removing the display hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the display bezel U A UNUNEB Procedure 1 Remove the screws that secure the hinge caps to the display hinges 109 2 Liftthe hinge caps off the display hinges 1 hinge caps 2 2 screws 2 3 Remove the screws
36. eir electrical outlets 5 Turn on your computer 15 Removing the base panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Loosen the captive screws that secure the base panel to the computer base 3 Using a plastic scribe gently release the tabs that secure the base panel to the computer base 16 4 Slide and remove the base panel from the computer base 1 computer base 2 captive screws 2 base panel 4 plastic scribe 17 5 Disconnect the battery cable from the system board 1 1 battery cable 6 Turn the computer over 7 Press and hold the power button for 5 seconds to ground the system board 18 Replacing the base panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Proced
37. front AlienFX LED boards 2 Remove the screws that secure the front AlienFX LED boards to the computer base 73 3 Liftthe front AlienFX LED boards off the computer base 1 front AlienFX LED boards 2 2 front AlienFX LED board cables 2 screws 2 74 Replacing the front AlienFX LED board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Using the alignment posts on the computer base place the front AlienFX LED boards on the computer base 2 Align the screw holes on the front AlienFX LED boards with the screw holes on the computer base 3 Replace the screws that secure the front AlienFX LED boards to the computer base 4 Connectthe front AlienFX LED board cables to the front AlienFX LED boards Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel 75 Removing the processor fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructi
38. g an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components JN CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended tools The procedures in this document may require the following tools 13 Philips screwdriver e Plastic scribe 14 After working inside your computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to th
39. he system board Note the hard drive cable routing and remove the cable from the routing guides on the computer base Remove the screws that secure the hard drive assembly to the computer base 27 4 Lift the hard drive assembly off the computer base 2 1 pulltab 2 hard drive cable 3 screws 4 4 hard drive assembly 5 Remove the screws that secure the hard drive bracket to the hard drive 6 Liftthe hard drive bracket off the hard drive assembly 1 hard drive 2 hard drive bracket 3 screws 4 28 7 Disconnect the interposer from the hard drive 1 interposer 2 hard drive 29 Replacing the hard drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Connect the interposer to the hard drive 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive assembly 3 Replace the screws that secure the hard drive bracket to the hard drive assembly 4 Align the screw holes on the hard drive assembly with the screw holes on the computer base 5 Repl
40. iciss ciencia rk dicen xh eara ed n rta bur eI PRESE 135 OVERVIEW uude eta e tite odia fear eade tete tcp ia eee deep s Ee gd 155 Entering BIOS Setup progra Mi iecit eie eeu tco tct be re 155 BIOS setup program OPtiONS erasiaka iaae iiia a ieat iiias 135 Bootseq ercea s eise ned ete te t Le uer PENES 141 BOOEODtIOS cose A nd eA TRU h mer PAL Ee IM LANA 141 Changing boot sequence for the current boot 142 Changing boot sequence for future boots 142 Flashing the BIOS necne enda rer eex 144 Getting help and contacting Alienware 145 Self help resoUrces e e et ase esee or re irme fe o Fe et Ere dn 145 ContactingAllenware 2 2 erc RR E aea n a E a PR 145 Before working inside your computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts K NOTE The images in this document may differ from your computer depending on the configuration you ordered Before you begin 1 Save and close all open files and exit all open applications 2 Shut down your computer Windows 8 1 On the Start screen click or tap the power icon o M Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cable
41. ide your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Solid state drives are fragile Exercise care when handling the hard drive Procedure 1 Slide the solid state drive into the solid state drive slot 2 Replace the screw that secures the solid state drive to the computer base Post requisites Replace the base panel 26 Removing the hard drive A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites Remove the base panel Procedure Ea NOTE Your computer can accommodate either one 2 5 inch hard drive or four solid state drives Using the pull tab disconnect the hard drive cable from t
42. ker cable and front AlienFX LED cable from the system board 2 Remove the speaker cable from the routing guides on the battery 62 3 Note the front AlienFX LED cable routing and peel off the cable from the battery 1 system board 2 speaker cable 3 front AlienFX LED cable 4 Remove the battery cable from the slot on the computer base 5 Remove the screws that secure the battery to the computer base 65 6 Liftthe battery off the computer base 1 battery cable 2 battery screws 6 64 Replacing the battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 2 Replace the screws that secure the battery to the computer base 3 Slide the battery cable through the slot on the computer base 4 Adhere the front AlienFX LED cable to the battery 5 Route the speaker cable through the routing guides on the battery 6 Connect the speaker cable and front AlienFX LED cable to the system board Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel Align the screw holes on the battery with the screw holes on the com
43. locking feature Default Disabled K NOTE The following features are available only when the Overclocking Feature is enabled Non Turbo Flex Support Flex Ratio Override Override Turbo Settings Long Duration PWR Limit Long Duration Time Window Short Duration PWR Limit Short Duration PWR Limit Options Bus Clock Current Frequency New Frequency in 10KHz increments Allows you to enable or disable non turbo flex support Default Enabled Allows you to set the flex ratio override value Allows you to enable or disable the override turbo settings Default Enabled Allows you to set the turbo mode long duration power limit Allows you to set the turbo mode time value in seconds Allows you to enable or disable short duration power limit Default Enabled Allows you to set the turbo mode power limit value in watts Displays the current bus clock frequency Allows you to set the bus clock frequency in increments of 10KHz 139 Advanced Performance options with Alienware Graphics Amplifier Apply New Bus Clock Frequency Applies the new bus clock frequency Intel Graphics Turbo Overclocking Memory Override Support Security Unlock Setup Status Admin Password Status System password Status HDD password Status Service Tag Admin Password System Password 140 immediately temporarily or permanently Allows you to disable or enable the Intel Graphics Turbo Overclocking f
44. m the routing guides on the computer base 57 4 58 Slide the antenna cables through the slot on the computer base 1 antenna cables 2 slot 3 screws 2 Turn the computer over and open the display Peel off the adhesive tape that secures the antenna cables to the system board Carefully remove the antenna cables up from the computer base and remove it from the routing guides on the display hinges Lift the latch and disconnect the display cable from the system board Remove the display cable from the routing guide on the display hinge 10 Disconnect the logo board cable from the system board and remove it from the routing guide on the display hinge 1 display cable 2 latch 3 connector 4 logo board cable 5 antenna cables 6 tape 11 Remove the screws that secure the display assembly to the computer base 59 12 Lift the display assembly off the computer base 1 display assembly 2 screws 4 3 computer base 4 display hinges 2 60 Replacing the display assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the display hinges with
45. mbly 7 Release the tabs that secure the keyboard to the palm rest assembly 50 8 Slide and lift the keyboard along with the cables off the palm rest assembly 1 tabs 5 2 keyboard 3 screws 2 51 Replacing the keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the keyboard under the tabs on the palm rest assembly 2 Align the screw holes on the keyboard with the screw holes on the palm rest assembly 3 Replace the screws that secure the keyboard to the palm rest assembly 4 Route the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable through the slots on the keyboard bracket 5 Align the screw holes on the keyboard bracket with the screw holes on the palm rest assembly 6 Replace the screws that secure the keyboard bracket to the palm rest assembly 7 Adhere the touch pad cable and status light cable to the keyboard bracket 8 Slide the touch pad cable and the status light cable into their respective connectors on the power button board and press down the latches to secure the cables Post requisites 1 Follow the pro
46. memory module with the tab on the memory module slot 22 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 securing clips 2 2 memory module 3 memory module slot 4 notch 5 tab Post requisites Replace the base panel 25 Removing the solid state drives A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Solid state drives are fragile Exercise care when handling the hard drive A CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites Remove the base panel Procedure K NOTE Your computer can accommodate either one 2 5 inch hard drive or four solid state drives 1 Remove the screw that secures the solid state drive to the computer base 24 2 Slide and remove the solid state drive from the solid state drive slot 1 solid state drive slot 2 solid state drive 3 screw 25 Replacing the solid state drives A WARNING Before working ins
47. nel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the display bezel Remove the display panel aA un 3 0 N BE 123 Procedure 1 Peeloff the mylar that secures the display board cables and the display panel AlienFX LEDs to the display back cover 1 mylar 124 2 Lift the display board cables and the display panel AlienFX LEDs off the display back cover 1 display back cover 2 display board cables 2 3 display panel AlienFX LEDs 2 125 Replacing the display panel AlienFX LEDs A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Adhere the display board cables and the display panel AlienFX LEDs to the display back cover Adhere the mylar that secures the display board cables and the display panel AlienFX LEDs to the display back cover Post requisites An BRWYDY 126 Replace the display panel Replace the display bezel Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replac
48. nto the connector on the status light board and press down the latch to secure the cable Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel 47 Removing the keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Liftthe latches and disconnect the touch pad cable and the status light cable from the power button board 48 2 Note the touch pad cable and status light cable routing and peel off the cables from the keyboard bracket 1 latches 2 2 touch pad cable status light cable 3 Remove the screws that secure the keyboard bracket to the palm rest assembly 4 Slide the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable through the slot on the keyboard bracket 49 5 Liftthe keyboard bracket off the palm rest assembly 1 screws 14 2 keyboard bracket palm rest assembly 6 Remove the screws that secure the keyboard to the palm rest asse
49. ompliance Procedure Au i UN BE Replace the touch pad Replace the keyboard Replace the status light board Replace the power button board Connect the power button board cable to the system board Adhere the tape that secures the power button board cable to the system board 7 Slide the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable through the slot on the computer base 8 Align the palm rest assembly on the computer base and snap it into place 9 Close the display and turn the computer over 10 Replace the screws that secure the palm rest assembly to the computer base 11 Slide the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable into their respective connectors and press down the latches to secure the cables to the system board Post requisites Replace the base panel 41 Removing the power button board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1
50. ons in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Close the display and turn the computer over Disconnect the processor fan cable from the system board 1 processor fan cable 3 Turn the computer over and open the display 76 4 Remove the screws that secure the processor fan to the computer base 5 Peeloff the Mylar from the processor heat sink and processor fan 6 Slide and lift the processor fan off the computer base 1 mylar 2 processor fan 3 screws 2 77 Replacing the processor fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Using the alignment posts on the computer base slide and place the processor fan on the computer base 2 Align the screw holes on the processor fan with the screw holes on the computer base 3 Adhere the Mylar on the processor fan and processor heat sink 4 Replace the screws that secure the processor fan
51. ow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the connector on the system board Post requisites Replace the system board Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replace the base panel U A UNUNEB 89 Removing the video card fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the system board apWDN H Procedure 1 Remove the screws that secure the video card fan to the computer base 90 2 Lift the video card fan off the computer base 1 screws 2 2 video card fan 91 Replacing the
52. port SATA Operation Adapter Warnings Function Key Behavior Express Charge Touchpad Backlight Battery Health 138 Default Enabled Allows you to charge USB devices when the computer is turned off or in standby mode Default Enabled Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature K NOTE If USB PowerShare is enabled a device connected to the USB PowerShare connector may not wake the computer Default Disabled Allows you to configure the operating mode of the integrated SATA hard drive controller Default AHCI Allows you to choose if the computer should display warning messages when you use AC adapters that are not supported by your computer Default Enabled Allows you to set function key or multimedia key as the default function key behavior Default Function key Allows you to charge your computer battery using Standard Charge or Express Charge mode Default Express Charge Allows you to set the touch pad backlight to be on or in auto mode Displays the battery health Advanced Miscelleneous Devices External USB Ports USB debug Allows you to disable or enable the external USB ports Default Enabled Allows you to enable or disable USB port for Windows debugging Default Disabled Advanced Performance options with Alienware Graphics Amplifier Overclocking Feature Allows you to enable or disable global overc
53. puter base 7 65 Removing the I O board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Disconnect the subwoofer cable from the I O board 2 Liftthe latch and disconnect the I O board cable from the I O board 3 Remove the screws that secure the I O board to the computer base 4 Gently tilt and lift to release the I O ports from the computer base 66 5 Lift the I O board off the computer base 1 2 3 4 subwoofer cable O board cable I O board 2 4 latch screws 2 67 Replacing the I O board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the ports on the I O board with the slots on the computer
54. s for all BIOS setup program options Allows you to save the changes for all BIOS setup program options This feature allows you to change the sequence of devices that your computer attempts to boot from If the computer cannot boot from the device you select it attempts to boot from the next bootable device You can use this feature to change the Current Boot Sequence change the boot sequence for the current boot for example to boot from the optical drive to run Alienware Diagnostics from the Drivers and Utilities disc or to reinstall your operating system using an external media The previous boot sequence is restored at the next boot Future Boot Sequence change the boot sequence for all future boots for example to boot from the primary hard drive Boot options Floppy The computer attempts to boot from the floppy disk drive If no operating system is on the drive the computer generates an error message 141 Hard Drive The computer attempts to boot from the primary hard drive If no operating system is on the drive the computer generates an error message CD DVD CD RW Drive The computer attempts to boot from the optical drive If no disc is in the drive or if the disc is not bootable the computer generates an error message USB Storage Device Insert the memory device into a USB connector and restart the computer When F12 Boot Options appear in the lower right corner of the screen press
55. s such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety 12 A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts gt gt D CAUTION You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at dell com regulatory_compliance AN CAUTION Before touching anything inside your computer ground yourself by touchin
56. sfer capability of the thermal grease Prerequisites oU UNN H Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the system board Procedure 1 84 In sequential order as indicated on the heat sink loosen the captive screws that secure the heat sink to the system board 2 Lift the heat sink off the system board 1 system board 3 heat sink 2 captive screws 8 85 Replacing the heat sink A A Ea WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Incorrect alignment of the heat sink can cause damage to the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved Procedure 3 Align the screw holes on the heat sink with the screw holes on the system board In sequential order as indicated on the heat sink tighten the
57. side Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the display bezel U A UNUNEB Procedure 1 Remove the screws that secure the display panel to the display back cover 105 2 Gently lift the display panel and turn it over 1 screws 4 2 display panel 3 display back cover 3 Liftthe latch and disconnect the display cable from the display panel 106 4 Lift the display panel off the display assembly 1 display panel 2 latch 3 display cable 107 Replacing the display panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Es NOTE This chapter is applicable only if you have purchased a laptop with non touchscr
58. t dell com regulatory_compliance Procedure 1 Adhere the logo board on the display bezel 2 Connect the logo board cable to the logo board and adhere the adhesive tape 3 Slide the display board cables to their respective connectors on the logo board and press down the latches to secure the cables Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Follow the procedure from step 5 to step 11 in Replacing the palm rest 4 Replace the wireless card 5 Replace the base panel 119 Removing the camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the display bezel U A UNUNEB Procedure 1 Place the display back cover assembly on a flat surface 2 Using a plastic scribe pry the camera module off the display back cover 120 3 Disconnect the camera cable from the camera module
59. t in the search box and press Enter Windows 7 Click Start Help and Support Information about Alienware See alienware com products and services Troubleshooting information user See alienware com gamingservices manuals setup instructions product specifications technical help blogs drivers software updates and so on Videos providing step by step see youtube com alienwareservices instructions to service your computer Contacting Alienware To contact Alienware for sales technical support or customer service issues see alienware com K NOTE Availability varies by country and product and some services may not be available in your country K NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog K NOTE If you are in the United States call 1 800 ALIENWARE for help on your Alienware computer 145
60. teri mt 87 Replacing the coin cell battery 89 Proced res neto dedo petepo deben ee o et Ner 89 POSt Tequlsites ec detener meta tame tate 89 Removing the video card fan eese 90 Pr r dulsites c acces Oba eden m tm emo ed HU d 90 Proced re sette etie et restet ee eem ire m outed tule tee 90 Replacing the video card fan sess 92 Ptoced te iot re HEN E EOD es 92 Post requisitesc scum oc HORE OE DR ORO RR 92 Removing the power adapter port 93 Pr requisites 3 eer tea a DER WR RERO A ERE 93 Procedure arer e e ee eh bie hp Re d ae ares 95 Replacing the power adapter port 95 Procedure iie been vtt m Pt Pro ed me teet tet d 95 Post r qulsites stet ne eee dens ere edet ee dde 95 Removing the subwoofer 96 Preredquisites sa enean one er ra boten EE 96 Procedure t icto mco ee eR ROUTE uec Ee des 96 Replacing the subwoofer eese 98 Proced re c uec eb detect edes 98 Postsrequisites ec ete reat d uta pee 98 Removing the display bezeLl ssuuss 99 Prerequisites wc rere tecla tM DALAI Hr aba Cr at 99 Procedure dieit peor e ETHER t ets 99 Replacing the display bezeL 104 Procedures sone etd eei ge me coat do butt a tut 104 DO
61. ure 1 Connect the battery cable to the system board 2 Slide the tabs on the base panel into the slots on the computer base and snap the base panel into place 3 Tighten the captive screws that secure the base panel to the computer base 19 Removing the memory modules A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Procedure 1 Using your fingertips carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 20 2 Slide and remove the memory module from the memory module slot 1 securing clips 2 2 memory modules 2 3 memory module slot 21 Replacing the memory modules A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the
62. ure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the display bezel Remove the display panel Remove the camera Remove the display panel AlienFX LEDs OANA aA RWYD HP Remove the Alienware AlienHead LED board Procedure 1 Disconnect the camera cable from the camera module 2 Remove the display board cable from the routing guides on the display back cover 151 3 Peelthe display board and camera cable off the display back cover 1 camera cable 2 connector 3 camera module 4 Remove the AlienFX Display light 5 Remove the AlienFX Alienhead board 132 6 Weare left with the display back cover 1 display back cover 133 Replacing the display back cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure K NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Replace the AlienFX Alienhead board Replace the AlienFX Display light Adhere the display board and camera cable to the display back cover BRhWDN FB Route the display board cable through the routing guides
63. uter After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Remove the wireless card Follow the procedure from step 1 to step 9 in Removing the palm rest Remove the display assembly Remove the power adapter port Remove the battery Remove the speakers Remove the O board Remove the subwoofer Oo AN A UU BPWHD BE Procedure After performing the prerequisites we are left with the computer base 113 1 computer base 114 Replacing the computer base A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the computer base on a flat surface Post requisites Replace the subwoofer Replace the l O board Replace the speakers Replace the battery Replace the power adapter port Replace the display assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card Replace the base panel OANA UN BRWYDY HP 115
64. y assembly Follow the procedure from step 5 to step 11 in Replacing the palm rest Replace the wireless card an iU mN xN PB RReplace the base panel 98 Removing the display bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Remove the base panel Remove the wireless card RhWDN Hn Remove the display assembly Procedure 1 Using your fingertips carefully pry up the inside edges of the display bezel Follow the procedure from step 1 to step 9 in Removing the palm rest 99 2 Carefully lift the display bezel and turn it over 1 display bezel 3 Liftthe latches and disconnect the display board cables from the logo board 100 4 Lift the display bezel assembly away from the display assembly 1 display bezel 2 logo board 3 latches 3 4 display board cables 3 5 Peel off the tape that secures the logo board cable to the logo board and disconnect the logo board cable 101 6 Peel off the logo board from the display bezel 1 display be
65. y the different devices Select the device and press Enter to set the boot priority 145 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you 1 2 3 10 11 144 replace the system board To flash the BIOS Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computers Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click View All Drivers In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen Getting help and contacting Alienware Self help resources You can get information and help on Alienware products and services using these online self help resources Self Help Information Self Help Options Accessing Windows Help Windows 8 1 Open the Search charm type Help and Suppor
66. zel 2 logo board plastic scribe 4 logo board cable 5 tape 102 7 After performing the above steps we are left with the display bezel 1 display bezel 103 Replacing the display bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Es NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Adhere the logo board on the display bezel 2 Connect the logo board cable to the logo board and adhere the adhesive tape 3 Slide the display board cables to their respective connectors on the logo board and press down the latches to secure the cables 4 Turn the display bezel over 5 Align the display bezel with the display back cover and gently snap the display bezel into place Post requisites 1 Replace the display assembly 2 Follow the procedure from step 5 to step 11 in Replacing the palm rest 3 Replace the wireless card 4 Replace the base panel 104 Removing the display panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working In

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