AG Neovo TM-23 touch screen monitor
Contents
1. neo O THE DISPLAY CHOICE V SPICER TM 22 TM 23 amp TM 27 Multi touch Display User Manual TABLE OF CONTENTS SAFETY PREGA TIONS 3 YOUR 3 SPECIAL NOTES LCD MONITOR renard 5 BEFORE YOU OPERATE THE MONITOR 6 c 6 CHECKING THE CONTENTS OF THE PACKAGE 6 INSTALLATION INSTRUGT 6 ADJUSTING THE VIEWING 6 CONNECTING CABLES anonsai tana bL cp 7 GENERAL INS TFRRUG 9 EXTERNAL CONTROLS iiciin ianiai 9 OPERATING ING TRUG TIONS 9 FRONT PANEL CONTROL eorura aranira 10 11 ADJUSTING THE PIG TURE wis 12 15 TECHNICAL SUPPORT FAQ 16 ERROR MESSAGE 4 POSSIBLE SOLUTION 17 APPENDIX dm P 18 sigetize je 18 FACTORY PRESET TIMING TABLE rrt 20 CONNECTOR PIN ASSIGNMENT 21 PRODUCT 21 24 FOR2. e Check if the 0 15 plug pin of Video Cable is bent Picture is fuzzy Adjust the Contrast and Brightness Controls Picture bounces ora Move electrical devices that may cause electrical wave pattern is present interference in the picture The power LED is ON Computer Power Switch should be in the ON position but there s no video or Computer Video Card should be snugly seated in its no picture slot Make sure monitor s video cable is properly connected to the computer monitor s video cable and make sure none of the pins are bent Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED The LED should either turn ON or OFF after hitting the CAPS LOCK key Missing one of the Inspect the monitor s video cable and make sure that primary colors RED none of the pins are bent GREEN or BLUE Screen image is not Adjust pixel frequency CLOCK and PHASE or press centered or sized hot key AUTO properly Picture has color Adjust RGB color or select color temperature defects white does not look white Horizontal or vertical e Use Win95 98 2000 ME XP shut down mode Adjust disturbances on the CLOCK and PHASE or perform hot key AUTO key Screen CLOCK pixel frequency controls the number of pixels scanned by one horizontal sweep If the frequency is not correct the screen shows vertical stripes and the picture has not correct
3. 385mm TM 22 129mm 409mm TM 23 145mm 454mm TM 27 Figure 1 Installation Instruction 7 ADJUSTING THE VIEWING ANGLE Hold the stand so that the monitor does not topple when you change the monitor s angle You are able to adjust the monitor s angle from 5 to 90 oo _5 gt monitor flat surface Hold the panel so that monitor does not topple We recommend that you adjust the stand to its lowest position when using the monitor in the 90 degree upward tilt position Figure 2 Adjusting the Viewing Angle BEFORE YOU OPERATE THE MONITOR Power Source 1 Make sure that the power cord is the correct type required in your area 2 This LCD monitor has an External universal power supply that allows operation in either 100 120V AC or 220 240V AC voltage area No user adjustment is required 3 Connect the AC power cord into your LCD monitor s AC power input The AC power cord may be connected to either a wall power outlet or the power outlet socket on your PC depending on the type of power cord supplied with your LCD monitor CONNECTING CABLES SIGNAL CABLE Connecting the Signal Cable Plug the Signal Cable one end to LCD monitor s DSUB socket the other end to the computer s VGA port and tighten the two screws the cable connector Connecting the DP Cable Plug the D
4. may find slightly uneven brightness on the screen depending on the desktop pattern you use The LCD screen has effective pixels of 99 9996 or more It may include blemishes of 0 0196 or less such as a missing pixel or a pixel lit all of the time Dueto the nature of the LCD screen an afterimage of the previous screen may remain after switching the image when the same image is displayed for hours In this case the screen is recovered slowly by changing the image or turning off the Power Switch for hours To declare the product is the Information Technical Equipment intended primarily for use in the domestic environment The monitor is for computer use and not marketed and intended for displaying any television broadcast signals BEFORE YOU OPERATE THE MONITOR FEATURES 54 69cm 21 53 inches TFT Color LCD Monitor 58 42cm 23 inches TFT Color LCD Monitor 68 6cm 27 inches TFT Color LCD Monitor Crisp Clear Display for Windows Recommended Resolutions 1920x1080 60Hz Ergonomic Design Space Saving Compact Case Design CHECKING THE CONTENTS OF THE PACKAGE The product package should include the following items 1 LCD Monitor 2 Owner s Manual including CD ROM amp Warranty Card 3 Power Cord 4 15 pin D Sub Cable 5 Audio Cable 6 USB Cable INSTALLATION INSTRUCTIONS For optimal viewing it is recommended to look at the full face of the monitor You are able to adjust the monitor s height H 120mm
5. qualified service personnel To ensure satisfactory operation use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 240V AC Min 5A The wall socket shall be installed near the equipment and shall be easily accessible FOR YOUR SAFETY WEEE DECLARATION Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over 0 designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product SPECIAL NOTES ON LCD MONITOR The following symptoms are normal with LCD monitor and do not indicate a problem NOTES Dueto the nature of the fluorescent light the screen may flicker during initial use Turn off the Power Switch and then turn it on again to make sure the flicker disappears You
6. width PHASE adjusts the phase of the pixel clock signal With a wrong phase adjustment the picture has horizontal disturbances in light picture For PHASE and CLOCK adjustment use dot pattern or Win95 98 2000 ME XP shut down mode pattern 16 TECHNICAL SUPPORT FAQ ERROR MESSAGE amp POSSIBLE SOLUTION CABLE NOT CONNECTED 1 Check that the signal cable is properly connected If the connector is loose tighten the connector s screws 2 Check the signal cable connection pins for damage INPUT NOT SUPPORT Your computer has been set to unsuitable display mode set the computer to display mode given in the following table page 20 APPENDIX SPECIFICATIONS Specifications 2 3 27 TFTLCD TFTLCD LCD 27 0 Panel 0 265 0 265 0 311x0 311 1920 1080 16 7 M Frequency 30KHz 83KHz H V 50Hz 76Hz 15 D Sub 15 D Sub Input HDMI DisplayPort Audio 1 stereo audio in for PC audio jack 3 5 2W x2 Projected Capacitive Touch Input Method Finger or Cap Stylus 25ppi Min Touch Within 1mm each target amp 10 Jitter limit on Screen moving Multi Touch 10points plug amp play 2 Multi Touch 10points plug amp play Webcam Resolution 100 240 50 60Hz 1 5A Power Consumption Max lt 55W On lt 58W On lt 73W On lt 0 5W 0 5W w o lt 3W w o Consumption Standby touch touc
7. O 21 APPENDIX HPD HotPlugDetect 20 DP PWR 22 APPENDIX Figure 8 Signal Cable Pin No Signal Name Pin No Signal Name TMDS Data 2 11 TMDS Clock Shield TMDS Data 2 Shield 12 TMDS Clock TMDS Data 2 13 TMDS Data 1 14 Reserved N C on device TMDS Data 1 Shield 15 CL TMDS Data 1 6 DA TMDS Data 0 17 DDC CEC Ground TMDS Data 0 Shield 18 5V Power TMDS Data 0 Hot Plug Detect 10 TMDS Clock 23 PRODUCT DIMENSIONS TM 22 522 4 mm Front View E E E ig S31 Side View View 24 23 561 0 gt Front View 518 s gt Side View Top View 238 5 mm 229 9 25 27 659 5 Front View 409 3mm 454 0 mm gt Side View 7 328 5 mm Company Address 5F 1 No 3 1 Park Street Nangang District Taipei 11503 Taiwan 26
8. P Cable one end to the output port of DP video equipment the other end to LCD monitor s 9 socket Connecting the HDMI Cable Plug the HDMI Cable one end to the output port of video equipment the other end to LCD monitor s socket Connecting the Power Cord Connect the AC power cord into your LCD monitor s AC IN The AC power cord may be connected to either a wall power outlet or the power outlet socket on your PC depending on the type of power cord supplied with your LCD monitor Connecting the Audio Cable Connect the audio cable between the monitor s AUDIO IN socket and the PC s audio output green port Connecting the USB Cable Plug the USB Cable one end to LCD Monitor s USB upstream the other end to the computer s USB port Note Touch or Webcam function can work only when this cable is connected BEFORE YOU OPERATE THE MONITOR n EEB EEEG ECEH EEHIET T 1 Figure 3 Connecting Cables B DP inputsocket D D SUB input socket E AUDIO IN socket F USB upstream G USB downstream OPERATING INSTRUCTIONS GENERAL INSTRUCTIONS Press the power button to turn the monitor on or off The other control buttons are located at front panel of the monitor See Figure 4 By changing these settin
9. YOUR SAFETY Before operating the monitor please read this manual thoroughly This manual should be retained for future reference SAFETY PRECAUTIONS FCC Class B Radio Frequency Interference Statement WARNING FOR FCC CERTIFIED MODELS This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a ci
10. function ishighlighted press the MENU button to activate it If the function selected has a sub menu press UP or DOWN again to navigate through the submenu functions Once the desired function is highlighted press MENU button to activate it 3 Press UP or DOWN to change the settings of the selected function 4 To exit and save select the exit function If you want to adjust any other function repeat steps 2 3 Figure 5 OSD Message 11 OPERATING INSTRUCTIONS ADJUSTING THE PICTURE The descriptions for function control LEDS Main Main Menu Sub Menu T Menu Description Item Item Icon Contrast Contrast from Digital register Brightness Backlight Adjustment Standard Standard Mode Luminance Sports Adjust Picture Clock to reduce Vertical Line noise Adjust Picture Phase to reduce Horizontal Line noise mage 9 H Position Adjust the horizontal position of Setup Adjust the vertical position of the picture Image Ratio Wide 4 3 Recall Warm Color Temperature from EEPROM Recall Normal Color Temperature from EEPROM Color Temp V Position Recall Cool Color Temperature from EEPROM Recall SRGB Color Temperature from EEPROM Blue Gain from Digital register UserG Green Gain from Digital register Red Gain from Digital register 12 Full on oro Disable or Enable Full Enhance on or off Enhance Mode Nature Disable or Enable Nature Skin on o
11. gs the picture can be adjusted to your personal preferences The power cord should be connected Connect the video cable from the monitor to the video card Press the power button to turn on the monitor position The power indicator will light up WebCam 9 e e o e TM 22 TM 23 without WebCam TM 27 with WebCam Figure 4 External Control Button EXTERNAL CONTROLS No Description UP Volume DOWN ECO hotkey 3 AUTO SOURCE EXIT MENU ENTER Power Button 6 Power Indicator OPERATING INSTRUCTIONS FRONT PANEL CONTROL D Power Button Press this button to turn the monitor ON or OFF and display the monitor s state Power Indicator Blue Power On mode Orange Standby mode e ENTER Activate OSD menu when OSD is OFF or activate de activate adjustment function when OSD is ON or Exit OSD menu when in Volume Adjust OSD status e DOWN ECO hotkey Activates ECO control when the OSD is off or adjust a function when function is activated e Activates the volume control when the OSD is off or adjust a function when function is activated e Auto Source Exit 1 When OSD menu is in active status this button will act as EXIT KEY EXIT OSD menu 2 When OSD menu is in off status press this button to select input Source DSub DP HDMI 3 When OSD menu is in off status press this button for 2 seconds to activate the Auto Adjustme
12. h touch 18 APPENDIX Specifications TM 22 TM 23 mz UP Volume DOWN ECO Switch AUTO SOURCE EXIT MENU ENTER POWER BUTTON Luminance Image Setup Color Temp Functions Color Boost Picture Boost OSD Setup Extra Pug amp Ply DDC1 2BTM Operating 0 40 C 32 F 104 F Conditions Humidity 10 85 5 25 55 C 13 F 131 Conditions _ N Humidity 596 93 6 6 kg 7 4 kg 11 0 kg bese 14 5 Ibs 16 3 Ibs 24 2 lbs 4 3 kg 5 1 kg 6 6 kg Weight Weight w o base 9 5 Ibs 11 2 Ibs 14 5 Ibs 8 5 kg 9 4 kg 12 8 kg Packaging Weight 18 7 Ibs 20 7 Ibs 28 2 Ibs 522 4 238 5 x 561x238 5 660 328 5 385 422 6 454 Dimension 522 20 6 x 9 4 x 2247 9 47 26 0 x 12 9 x Note All specifications are subject to change without prior notice 19 FACTORY PRESET TIMING TABLE Preset Display Modes Horizontal Vertical andar esolution Frequency KHz Frequency Hz TT 640x480 72 2 37 861 72 809 SVGA WSXGA 1440x900 60Hz 55 935 59 887 20 APPENDIX HDMI amp DP Timing Table 480P 640 x 480 60Hz 480P 720 x 480 60Hz 50Hz 50Hz 60Hz 50Hz 60Hz 50Hz 60Hz CONNECTOR PIN ASSIGNMENT Figure 6 15 Pin Color Display Signal Cable Red 9 11 Logic Gnd 14 H sync Red Gnd V sync DDC serial CIk 5 E
13. nt function The Auto Adjustment function is used to set the HPos VPos Clock and Phase OSD Lock Function To lock the OSD press and hold the MENU button while the monitor is off and then press power button to turn the monitor on To unlock the OSD press and hold the MENU button while the monitor is off and then press power button to turn the monitor on NOTES Donotinstall the monitor in a location near heat sources such as radiators or air ducts or in a place subject to direct sunlight or excessive dust or mechanical vibration or shock Save the original shipping carton and packing materials as they will come in handy if you ever have to ship your monitor For maximum protection repackage your monitor as it was originally packed at the factory To keep the monitor looking new periodically clean it with a soft cloth Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution Never use strong solvents such as thinner benzene or abrasive cleaners since these will damage the cabinet As a safety precaution always unplug the monitor before cleaning it Do not scratch the screen with hard things it may cause permanent damage Don t leak liquid into monitor which will result in the damage of component 10 OPERATING INSTRUCTIONS HOW TO ADJUST A SETTING 1 Press the MENU button to activate the OSD window 2 Press UP or DOWN to navigate through the functions Once the desired
14. on of the monitor and to protect it from overheating be sure these openings are not blocked or covered Do not place the monitor on a bed sofa rug or similar surface Do not place the monitor near or over a radiator or heat register Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided The monitor should be operated only from the type of power source indicated on the label If you are not sure of the type of power supplied to your home consult your dealer or local power company The monitor is equipped with a three pronged grounded plug a plug with a third grounding pin This plug will fit only into a grounded power outlet as a safety feature If your outlet does not accommodate the three wire plug have an electrician install the correct outlet or ground the appliance safely Do not defeat the safety purpose of the grounded plug Unplug the unit during a lightening storm or when it will not be used for long period of time This will protect the monitor from damage due to power surges Do not overload power strips and extension cords Overloading can result in fire or electric shock Never push any object into the slot on the monitor cabinet It could short circuit parts causing a fire or electric shock Never spill liquids on the monitor Do not attempt to service the monitor by yourself opening or removing covers can expose you to dangerous voltages and other hazards Please refer all servicing to
15. r off Skin Mode Color i Boost Green Disable or Enable Green Field on or off Field Mode Sky blue oirerot Disable or Enable Sky blue Mode AutoDetect moret Disable or Enable AutoDetect Mode o Frame Size Brightness Adjust Frame Brightness Contrast Adjust Frame Contrast H Position Adjust the horizontal position of Frame Adjust the vertical position of Frame Picture Boost OSD Setup Bright Frame Disable or Enable Bright Frame Postion Adjust the horizontal position of Adjust th rtical position of eem OSD Timeout Adjust the OSD Timeout Select the OSD language Language 13 OPERATING INSTRUCTIONS Sub Menu CS Menu Description Item Item Icon Select analog input source Select DP input source Select HDMI input source Extra DDC CI Turn ON OFF DDC CI Support Reset Reset the menu to default Show the information of the Information main image and sub image Source 14 OPERATING INSTRUCTIONS PLUG AND PLAY Plug amp Play DDC1 2B Feature This monitor is equipped with VESA DDC1 2B capabilities according to the VESA DDC STANDARD It allows the monitor to inform the host system of its identity and depending on the level of DDC used communicate additional information about its display capabilities The communication channel is defined in two levels DDC1 and DDC2B The 1 is a
16. rcuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help NOTICE 1 The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 Shielded interface cables and AC power cord if any must be used in order to comply with the emission limits 3 The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment It is the responsibilities of the user to correct such interference WARNING To prevent fire or shock hazard do not expose the monitor to rain or moisture Dangerously high voltages are present inside the monitor Do not open the cabinet Refer servicing to qualified personnel only FOR YOUR SAFETY PRECAUTIONS Do not use the monitor near water e g near a bathtub washbowl kitchen sink laundry tub swimming pool or in a wet basement Do not place the monitor on an unstable cart stand or table If the monitor falls it can injure a person and cause serious damage to the appliance Use only a cart or stand recommended by the manufacturer or sold with the monitor If you mount the monitor on a wall or shelf use a mounting kit approved by the manufacturer and follow the kit instructions Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operati
17. unidirectional data channel from the display to the host that continuously transmits EDID information The DDC2B is a bidirectional data channel based on the protocol The host can request EDID information over the DDC2B channel THIS MONITOR WILL APPEAR TO BE NON FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY THERE MUST BE A VIDEO INPUT SIGNAL This monitor meets the Green monitor standards as set by the Video Electronics Standards Association VESA and The Swedish Confederation Employees NUTEK This feature is designed to conserve electrical energy by reducing power consumption when there is no video input signal present When there is no video input signal this monitor following a time out period will automatically switch to an OFF mode This reduces the monitor s internal power supply consumption After the video input signal is restored full power is restored and the display is automatically redrawn The appearance is similar to a Screen Saver feature except the display is completely off The display is restored by pressing a key on the keyboard or clicking the mouse 15 TECHNICAL SUPPORT FAQ Problem amp Question Solution Power LED is Check if the Power Switch is in the ON position Power Cord should be connected No Plug amp Play Check if the PC system is Plug amp Play compatible e Check if the Video Card is Plug 4 Play compatible
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