Datamax O'Neil MP-Series Nova4 TT
Contents
1. Slide the backing paper into the rewind unit slot 5 Getting Started 5 4 Inserting Media Peel Off Kit 8 Close the rewind unit slot by turning the knob counter clockwise while holding the cylinder and backing paper firmly 9 Roll the backing paper around the rewind unit by turning the knob counter clockwise This increases the tension of the backing paper 10 Press the print button a few times until the printer automatically finds the correct position of the media Note If necessary make a test printout and auto adjust the media positioning sensor as described in chapter 5 7 5 Getting Started 9 9 Inserting Ink Ribbon MP Nova4 amp 6 TT 1 Undo the handle and open the cover 2 Remove the old ink ribbon 3 Slide the new ink ribbon on to the spool 4 Feed the ink ribbon under the print head Note Check that the inked side of the ribbon is facing downwards 5 Getting Started 9 9 Inserting Ink Ribbon MP Nova4 amp 6 TT 5 Note The ink ribbon must not pass under the MPS Media Positioning Sensor 6 Move the empty roll which will collect the used ink ribbon up and around the print head 7 Slide the roll onto the take up spool 5 Getting Started 9 9 Inserting Ink Ribbon MP Nova4 amp 6 TT 8 Fold the handle 9 Press the print button The ink ribbon will automatically wind around the rewind spool thus tensioning the ink rib2. TT amp MP Nova6 TT The following items should be included in the box when you receive your new MP Nova4 TT or MP Nova6 TT printer 1x MP Nova4 TT or MP Nova6 TT 1 x Cleaning cloth 1 x Communication cable Serial RS 232 1 x Power cable 1 x Media roll 1x Getting Started CD 1x Ink ribbon loaded in the machine 1 2 3 4 5 6 7 4 Product Overview 4 1 In the Box MP Nova8 DT The following items should be included in the box when you receive your new MP Novae DT printer NOU uU N HB 1x MP Nova8 DT 1 x Cleaning cloth 1 x Communication cable Serial RS 232 1 x Power cable 1x Fan folded media 1x Getting Started CD 1 x Allen key 2 mm mounted underneath the fan fold steering 4 Product Overview 4 2 MP Nova4 6 amp 8 DT Printer Parts i NJ Ke i _ 10 12 Bx 14 Print button Status lamp LED Cover Media roll Roll steering Roll guide lock Media track Handle Communication ports Unroll shaft Power connection Power switch Fan fold steering MPNova8 Allen Key 2 mm mounted underneath the fan fold steering MPNova8 4 Product Overview 4 2 MP Nova4 6 amp 8 DT Printer Parts 15 Print head 16 Print roll 17 Media Positioning Sensor MPS 18 Paper guide 19 Outer plate holder 4 Product Overview 4 3 Opening and Closing the Cover Open MP Nov
3. and PDF417 Supports several file types Internal program using web browser Telnet or hyperterminal 10 internal counters 2 Mb standard RAM Internal clock real time PHD Print Head Diagnostic 12 Technical Specifications MP Nova6 DI amp TT Dimensions H x W x L Weight Power pack Printer technology Printing width Printing speed Printing resolution Media specifications Media types Ink ribbon TT Connections Typefaces Barcodes Graphics Settings program Counters Memory Time and date Print head diagnostic DT 150 x 292 x 360 mm 6 x 1177 x 14 TT 210 x 310 x 360 mm 8 x 11 x 14 DT 6 8 kg 15 Ibs TT 8 2 kg 16 5 Ibs 100 240V AC 50 60 Hz 325 VA Direct thermal and thermal transfer 168 mm 6 DT 80 200 mm second TT 80 200 mm second 200 dpi Width 40 mm 175 mm 172 6 Length 10 mm 7 unlimited Thickness 58 um 180 um Roll or fan folded paper External diameter of roll max 215 mm 877 Inner core of roll min 37 mm 172 in diameter Max width of roll 174 mm 67 Inner core diameter of roll 25 mm 1 Max length 300 m 328 yards 2 x RS232 ports up to 115 kBps USB port Ethernet port TCP IP LPD R Telnet 10 scalable typefaces 13 scalable emulated typefaces Supports true type typefaces Most common barcodes including two dimensional Examples EAN128 Interleaved 2 of 5 Code 39 and PDF417 Supports
4. of the media Note This is the default setting 2 Inner sensor mode detects label gaps about 5 mm from the edge of the media 3 Black mark sensor detects black marks on the reverse side of the media about 5 mm from the edge of the media 4 To change the settings see the Sensor mode Approximate sensor reading Printer settings menu on the point from edge of media Getting started CD Note Changes in the printer settings should be made by 2 Inner qualified personnel 3 Black mark 1 Outer default For more information about ticket tag and label specifications see the Media specification sheet 6 Operation 6 4 Adjusting the Print Head Adjusting Print Head Position Note These adjustments are only necessary when changing to media with different thickness or width The pictures shown describe an MP Nova4 DT The process works the same for all MP Nova printers Changing the position of the adjustment screws can be necessary if the labels are very narrow _ Check that the printer is turned off Open the cover and fold the handle 2 Loosen the upper nut of the adjustment screw you want to move by turning it counter clockwise 3 Slide the adjustment screw into a new position and tighten the upper nut Pull the handle if sliding the adjustment screw past the finger nut 4 Note When tightening the upper nut Make sure it is pressing the sliding rail against the bottom of t
5. Insert media MPNova8 DT see chapter 5 3 2 3 Connecting see chapter 5 6 4 Run a test print See MP Nova4 amp 6 DT no 3 in the left column 5 Getting Started 5 2 Overview Peel Off MP Nova4 amp 6 DT Peel Off MP Nova4 amp 6 TT Peel Off l Insert peel off media see chapter 5 4 l Insert peel off media See MP Nova4 amp 6 DT Peel off no 1 in the left column 2 Insert ink ribbon see chapter 5 5 3 Connecting see chapter 5 6 4 Run a test print See MP Nova4 amp 6 DT Peel off no 3 in the left column 5 Getting Started 9 9 1 Inserting Media MP Nova4 amp 6 Note The pictures shown describe an MP Novad4 DT The process works just the same for MP Nova6 DT and MP Nova4 amp 6 TT 1 Undo the roll guide lock 2 Remove the roll guide from the media shaft 3 Pull handle to lift the print head from the roller 4 Position a new media roll onto the spool and insert the media from the side into the printer s media track 5 Check that the media is aligned with the internal printer wall Make sure the outer roll guide suits the width of the media If necessary open the cover and adjust the outer roll guide Only necessary when changing media type 6 Putthe roll guide on the unroll shaft Push it against the roll for optimum control 5 Getting Started 9 9 1 Inserting Media MP Nova4 amp 6 7 Lock the roll guide lock turn the handle clockwi
6. User Manual DATAMAX Table of Contents User Manual I Introduction 2 Safety 3 Product Presentation 4 Product Overview 4 1 In the Box 4 2 Printer Parts MP Nova4 6 amp 8 DT 4 3 Opening and Closing the Cover of MP Nova4 6 amp 8 DT 4 4 Printer Parts MP Nova4 amp 6 TT 4 5 Opening and Closing the Cover of MP Nova4 amp 6 TT 5 Getting Started az 5 1 Overview 5 2 Overview Peel Off 5 3 1 Inserting Media MP Nova4 amp 6 5 3 2 Inserting Media MP Nova8 5 4 Inserting Media Peel Off Kit 5 5 Inserting Ink Ribbon 5 6 Connecting 5 Test Print amp Sensor Auto Adjustment 6 Operation 6 1 Tearing the Media 6 2 Interpreting the Status Lamp LED 6 3 Media Positioning Sensor Settings 6 4 Adjusting the Print Head 7 Maintenance 8 Troubleshooting 9 Changeable Parts 9 1 Replacing the Roller 9 2 Replacing the Print Head 12d Ea 10 Printer Options and Spare Parts 10 1 Pell Off Kit LTS amp 215 mm Kit 10 2 Consumables amp Spare Parts z Jt 4 WANN 11 Consumables Media General 12 Technical Specification BE 1 Introduction Conditions Copyright Datamax Corporation 2006 The MP Nova printers with their unique technology have been developed to offer a range of different applications Thank you for choosing a Datamax printer for your business needs The high quality user friendliness and simple maintenance procedures of the MP Nova direct t
7. a4 6 amp 8 DT 1 Pull handle 2 Open cover 4 Product Overview 4 3 Opening and Closing the Cover Close MP Nova4 6 amp 8 DT l Close cover 2 Fold handle Print head will be engaged Note Make sure the handle is folded all the way down 4 Product Overview 4 4 MP Nova4 amp 6 TT Printer Parts H Print button NJ Status lamp LED UJ Front cover I Rear cover Ul Media roll Oo Roll guide lock N Roll steering CO Media track Ke Handle 10 Ink ribbon guide 11 Rewind spool 12 Unwind spool 4 Product Overview 4 4 MP Nova4 amp 6 TT Printer Parts Communication ports Unroll shaft Power connection Power switch slides automatically up together with the cover i D gt O O _ c E o X H ud D gt e t Q O D gt O O D C 2 S Y io O O C 4 E C D C O LO sr 4 Product Overview Open MP Nova4 amp 6 TT 4 Product Overview 4 5 Opening and Closing the Cover Close MP Nova4 amp 6 TT l Close cover The inner cover slides automatically down together with the cover 5 Getting Started 5 1 Overview MP Nova4 6 amp 8DT MP Nova4 amp OTT 1 Insert media MPNova4 amp 6 DT l Insert media See MP Nova4 amp 6 DT see chapter 5 3 1 no 1 in the left column 2 Insert ink ribbon see chapter 5 5
8. bon 10 Close the cover 5 Getting Started 5 6 Connecting Note This process works for all the MP Nova printers 1 Make sure the printer is switched off the power switch is set to 0 2 Connect the communication cable from the PC to the printer The connection cable enclosed is designed for communication port COM 1 and COM 2 Note Check that the cable is connected to the correct communication port COM1 COM2 USB or LAN 3 Connect the printer to the mains supply 4 Switch on the printer 5 Wait until the lamp has turned green 5 Getting Started 5 7 Test Print amp Sensor Auto Adjustment To be sure the printer is working and to adjust the media positioning sensor MPS to the media make a test printout l Switch off the printer 2 Press the print button Switch on the printer and keep pressing the print button until the whole printout is printed and then for another 7 seconds This will start the sensor auto adjustment Release the print button when auto adjustment starts 3 Restart the printer to exit test print mode The new settings are saved automatically Instructions There are three different functionalities for this printout as described below Note If the patterns at the J Hex dump mode Press and hold printkey until printer settings eta ad to print When finished a heading named Hex dump bottom of the test printout are Ts uthin
9. correct or no data TT instead of DT media Ink ribbon is inserted with inked side facing upwards End of media roll end of ink ribbon or the handle is not folded down System temperature too high printer has entered cool down state Damaged roller Damaged print head Dirty print head Incorrect parameter settings Incorrect media Incorrect head pressure Ink ribbon is creased Incorrect Ink ribbon Incorrect parameter settings LUU GU UU g LL 4 Measure Check the level fold down the print head DT TT Check the media replace media chapter 5 3 Check all cables Replace media 5 3 or 5 4 Load the Ink ribbon correctly inked side facing downwards chapter 5 5 Check the media the ink ribbon and that the handle is folded Wait Replace roller chapter 9 1 Replace print head 9 2 Clean print head chapter 7 See Printer settings on the Getting Started CD Replace media 5 3 or 5 4 Adjust Print Head 6 4 Have the printer serviced to adjust the Ink ribbon mechanism Replace with correct type of Ink ribbon chapter 5 5 See Printer settings on the Getting Started CD 9 Changeable Parts 9 1 Replacing the Roller Note The pictures shown describe an MP Novad4 DT The process works just the same for all MP Nova printers 1 Check that the printer is turned off and open the cover chapter 4 3 DT or 4 5 TT 2 Pull the roller and the roller bearing sup
10. er e The MP Nova printers have double fuses The fuses are rated at 250 volt 4 0 A AT type Fuses must be UL approved e The circuit board contains a battery Used batteries should be disposed of in accordance with the manu facturer s instructions e Please read all instructions before using the printer for the first time 2 Safety oafety amp Certification e The printer should be connected to the power supply indicated on the voltage plate If you are unsure of the type of power supply available please contact Datamax service personnel e The printer is equipped with a plug suitable for earthed sockets This is a safety measure If the plug does not fit the power socket a qualified electrician must replace it e We do not recommend the use of extension cables The power cable must not be subjected to pressure Ensure that the printer is not placed anywhere where the cable can be stood on e Check that the power switch is off in the O position before connecting the power cable e Do not use liquids or aerosols when cleaning this printer Always use Datamax s special cleaning cloths e Do not attempt to open the electronic unit or other sealed parts The user cannot service these parts e Never use sharp or pointed tools when cleaning or replacing the print head e Do not use cables that exceed 5 meters in length for RS232 communication Signals may be corrupted or lost as a result This is particu
11. ert the media through the fan fold steering and through the printer Note Make sure the fan fold steering suits the width of the media To adjust the steering se previous page Make sure the media is placed so that it will feed easily into the printer 5 Getting Started 5 3 2 Inserting Media MP Nova8 DT 3 Pull out some of the media 4 Fold the handle the print head folds automatically onto the roller 5 Press the print button a few times until the printer automatically finds the correct position of the media Note If necessary make a test printout and auto adjust the media positioning sensor as described in chapter 5 7 5 Getting Started 5 4 Inserting Media Peel Off Kit Note The pictures shown describe an MP Nova4 DT Peel Off The process works just the same for MP Nova4 amp 6 TT Peel Off amp MP Nova6 DT Peel Off First insert media The peel off media inserts in the same way as the media described in chapter 5 3 1 L Lift the handle and then pull 40 cm of the label roll out of the printer Fold the handle Remove all the labels on the exposed section Pull the backing paper under the printer Fold 2 cm of the backing paper to make it slide more easily into the rewind unit slot 5 Getting Started 5 4 Inserting Media Peel Off Kit 6 Open the rewind unit slot by turning the knob clockwise while holding the cylinder firmly
12. g sent on re COM port will then be missing you released the print a realtime Prat H atil first test pattern button too soon Repeat the Strobe Time CEN uH Nesson process Print Width _ 5E Print Speed 150 meer R a a 4 Ifthe text and the patterns Labelpoint Settings look nice the printout is ok Command Character T 33 Dn Auto CR CRILF or LF L 5 To skip the test print turn off CP 1252 Windows Latin 1 the printer and wait 15 A seconds before switching it on again m In case of any trouble go to 9 TUI Troubleshooting chapter 8 for U C 12345678 P mnn Co m further information n 2 f 6 Operation 6 2 Interpreting the Status Lamp LED i Red End of media roll end of ink ribbon or the handle is not folded down Note The handle has to be folded all the way down LIEL Rea flashing System temperature too high printer has entered cool down state E Yellow Printer is starting up or is in test print mode Note Restart the printer to exit test print mode E Green Ready to print 6 Operation 6 3 Media Positioning Sensor Settings The MP Nova printers are equipped with media positioning sensors MPS The MPS detects the media and can be set to three different modes depending on how and where gaps and marks are positioned on the media l Outer sensor mode detects label gaps about 16 mm from the edge
13. he notch and not against the lower nut 5 The adjustment screws should make the print head press evenly onto the media Make test prints to find the correct positions 6 Operation 6 4 Adjusting the Print Head Vy 6 Note MP Nova4 DT only On the MP Nova4 DT the j position of the print head itself can be changed As default there is a 3 mm non printable area on the left side To be able to print all the way to the edge of the label the margin has to be set to 0 mm Pull the handle Loosen the finger nut and slide the print head into position Tighten the finger nut To increase the pressure on the print head turn the lower nuts downwards clockwise This will tighten the spring 8 To decrease the pressure on the print head turn the lower nuts upwards counter clockwise Note To much pressure might damage the print head or make it wear out faster The pressure should be as light as possible while maintaining high quality printing Make test prints to find correct pressure 7 Maintenance Cleaning the Print Head and Roller Only use cleaning cloths from Imaje These are specially designed for cleaning Imaje thermal printers See chapter 10 2 for correct type Note Frequent cleaning prevents print head and roller damage and is especially important in demanding environments e Do not use liquids or aerosols when cleaning this printer e Never use sharp or poi
14. he printer has been turned off for at least 15 seconds Interpretation of the Test Labels The values shown in the test printout are default values set at delivery It may be necessary to alter some values before final installation The procedures for changing values are found in the Labelpoint manual 8 Troubleshooting Dustructioms There ane three dillenent func tenalitues for This pnnboul described below 1 Hex dump mode Press and hold pnmitkey until printer settings has started to print When Finished heading named Hex damp will be preted Everything sent an the COMT port wall then be pnnted as hezadecimal values m realtime 2 Test pattem Press and hold prnikey unti first test pattern has started to print Then for each time the printkey is pressed a copy of that test pattem will be printed 3 Auto adjust sensor Press and bold pnntkey until auto adjust starts This will accur 7 seconds alter wich the test patbem bas been pnabed ence The new set ngs wall be saved autematically NOTE This section is printed using the prater s default speed and sirbe The settings displayed below an howerer the current printer camnfigiaration General Date iddimmiy vov Time 24h Printer Program Versai Prnter Part Humber Prater Senal Number CPU Board Program Version CPU Board Type CPU Board Senal Number Print Settings Print Head Strobe Time Print Width Print Speed Dispensing Feed Reverse heed Labe
15. hermal DT and thermal transfer TT printers make them the perfect choice Manufacturer Address Datamax Corporation 4501 Parkway Commerce Boulevard Orlando Florida USA 32808 Phone 407 578 8007 Fax 407 578 8377 http www datamaxcorp com Conditions Datamax reserves the right to change specifications in both the text and illustrations without prior notice The contents of the publication may not be copied either wholly or in part without permission from Datamax Datamax is not responsible for any direct indirect specific accidental or resultant injuries caused by a fault with the machine system or software or by an error in the accompanying documentation In particular Datamax cannot be held responsible for any program or data stored or used with Datamax s products including the cost of recovering such programs or data Item number 540430 2 Safety oafety amp Certification Safety Requirements Datamax disclaims all responsibility regarding the CE directive if the printer is used altered or installed in any way other than described in this manual This symbol is used to indicate circumstances that may be dangerous to the user or that cause damage to the equipment Please Note the Following Warnings Never use sharp or pointed tools when cleaning or replacing the print head e Remember to handle the print head with care e Don t use any sharp objects to remove labels from the print roll
16. int roll MP Nova6 3 Print roll MP Nova8 MPS Media Positioning Sensor Media guide Lockable Cable Serial RJ45 Power cable Europe Power cable UK Power cable USA amp Canada USB cable LTS Kit Label Taken Sensor Peel Off Kit Nova4 Peel Off Kit Nova6 215mm Kit 11 Consumables Media General Self adhesive labels are backed with silicon coated backing paper from which the label is removed There are different types of adhesive e Tickets are printed on non adhesive paper which means there is no need for backing paper e Both labels and tickets are available as rolls or as fan folded continuous paper tracks Fan folded labels and tickets are supplied in boxes in which labels are stored before passing through the printer e Perforations are used to divide labels and tickets This makes them easier to tear after printing e In order to start and stop the media during the print process the printer is equipped with a detector that senses any gaps or black marks For more detailed information about media and consumables we recommend you read Datamax s CONSUMABLES document currently only available in English MP Nova4 DT Nova6 DT amp Nova8 DT The MP Nova DT printers use direct thermal media such as labels paper and tickets Direct thermal media is made of special paper that reacts to heat and printouts are often black Different paper qualities are available MP N
17. ive 89 336 CEE with the European standards which are its technical answer e With the Low Voltage Directive 93 68 CEE and with the European standards which are its technical answer The above referenced product bears the CE mark 3 Product Presentation The MP Nova Series Datamax achieves diversity with its thermal printers the MP Typical Applications series Powerful and intelligent with a multitude of functionality Manufacturing you would not expect from one of the smallest printers on the Warehousing market Healthcare Transport They are built on a platform with advanced software offering Ticketing wide possibilities from simple local solutions to integrated solutions working over Internet Printer Models MP Novad4 DT 200 dpi MP Nova6 DT 200 dpi MP Novae DT 200 dpi Item number 745130 Item number 765130 Item number 785130 MP Nova4 DT 300 dpi Item number 745160 MP Nova4 TT 200 dpi MP Novae TT 200 dpi Item number 745140 Item number 765140 MP Nova4 TT 300 dpi Item number 745165 4 Product Overview 4 1 In the Box MP Nova4 DT amp MP Nova6 DT The following items should be included in the box when you receive your new MP Nova4 DT or MP Nova6 DT printer 1x MP Nova4 DT or MP Nova6 DT 1 x Cleaning cloth 1 x Communication cable Serial RS 232 1 x Power cable 1x Media roll 1x Getting Started CD 1 2 3 4 5 6 4 Product Overview 4 1 In the Box MP Nova4
18. larly important in environments where there are high levels of electrical interference e Disconnect the power to the printer and call in qualified personnel under the following conditions The power cable or plug is damaged or worn Liquid has been spilled on the printer Rain or water has got into the printer The printer is not functioning correctly despite that the user has followed the instructions for use You have dropped the printer or the casing has been damaged The printer is not functioning correctly and requires service 9 b2sa 2 Safety oafety amp Certification Machine Sign 100 240 V AC 4 0A 50 60Hz cid s ZW th em YYW o AAAA wE Rm wee Brad wenn XXYY IPS P UPS PS o wh Pk mrt erg NG MAJE AB o i py P A RI ry P I PAIS ZU Ta oF Hegg 7t L mH i L I II E YA IET ACH 8 Pu M d 5 0 31 655900 Certification and Approvals 2 Safety pA Safety amp Certification The MP Nova printers are certified in accordance with the requirements for CE marking CE European Commission C UL US The MP Nova printers are UL approved 2 UL Underwriter Laboratories USA LISTED CE Standards amp Directives MP Nova printers are subject to the following standards In accordance with European directives applicable to the products that is to say e With the electromagnetic compatibility directive EMC Direct
19. lpoint Settings Command Character End al line Character Character Set COMI Settings Part Settings Part Mode COM Settings Pon Serings Pari Made Network Settings IP Address IP Mask Gateway Hest Name Domain Name MAC Address Installed Fonts Font number 84071 Font number 4079 Font number 940 28 Font numbers 4030 Font nimber 87500 Fen namber 875101 Feat namber 8 75404 Fant number 87605 Font number 83779 Font number 80248 27 6r2003 10 38 57 4 74 0 14513001 0038435 4 00 15 ET I Ug 36g Rohm KF 418 2003 dpi 350 us 104 mm 150 mm s 6 0 mm Q mm T 133 Auto CR CRILF or LF CP 1257 Windaws Latin 1 S600 none 8 1 d Pnnter E00 none B 1 b Preter DHCP DHCP HEP MPDDSSe0 mae com DO 90 98400 53 EO Univers Medium Univers Bald Univers Condensed Medium C Times Bold Ct Tinus Hla falta Letter ixothi Bold NOTE The fallaweng 1651 pattem es printed using the current printer settings as listed above but without histone compensa fen 123456 L HUM ee 9GUEC Test Method 1 A printout using test method 1 shows the printer s parameters and settings for example date time program version communication settings and which typefaces are available l Switch off the printer 2 Press the print button but do not release it 3 Switch on the printer without releasing the print button 4 Keep the print button depressed until the
20. nd strobe The settings displayed below are however the current pnnter configuration General Date ddimmiyyy y 27106 2003 Time 24h 10 38 52 Printer Program Version 4 7407 Printer Part Number 745130 01 Pnnter Serial Number 0038435 P P ardi Drogram Version 4n 15 mstalled ronis a Font number 94021 Univers Medium Font number 94023 Univers Bold Font number 94029 Univers Condensed Medium Font number 94030 Univers Condensed Bold Font number 92500 CG Times Font number 97501 Ctr Times Malie Font number 92504 CG Times Bold Font number 92505 CG Times Bold Italic Font number 93779 Letter Gothic Bold Font number 90249 i Hex dump 21 2f 20 76 65 72 73 69 6f Ge 20 31 Od Oa 21 59 version 1 33 35 20 31 30 Od Oa 21 43 Od Oa 21 56 33 31 39 35 10 1C 1V31 34 20 30 Od Oa 21 2f 20 76 61 72 20 31 20 22 22 4 0 1 var 1 20 22 56 31 22 20 22 22 Od Oa 21 2f 20 6c 61 62 V1 la 65 6c 20 22 dc 61 62 65 6c 31 22 20 22 22 20 22 el Labell 22 20 22 48 65 45 6c 22 20 22 22 20 36 20 53 20 7 He l 65 32 33 30 30 20 21 31 30 30 20 33 30 20 30 Od 0a 2300 1100 30 0 21 43 Od Oa 21 59 32 34 20 36 30 Od Oa 21 59 31 C Y24 60 Y 30 30 20 30 Od Oa 21 59 33 35 20 31 30 Od Oa 21 00 0 1Y35 10 46 20 53 20 53 20 32 31 30 31 20 38 39 39 20 4 7 20 33 3320 31 36 2039 4 a Bra d Test Method 2 Note This method is only for advanced troubleshooting by service technicians This sh
21. nted tools when cleaning or replacing the print head e Don t use any sharp object to remove labels from the print roller Remove all media before starting l Tear the bag 2 Pull out the cleaning cloth 3 Pull the handle and feed the cloth into the printer in the same way as inserting the media described in chapter 5 3 Fold the handle and press the printkey 4 Keep the printkey pressed and let the cloth pass through the printer This cleans the print head Note If the roller is clogged with labels it can easily be removed for cleaning see 9 1 8 Troubleshooting To Begin With When troubleshooting the Nova printer it is necessary to narrow down the various possible causes of faults does the printer the media or the application software cause the fault A simple way of beginning your troubleshooting is to carry out a test print which provides valuable information about the printer for example if e The printer can feed the media e The printer can print e t shows which program version typeface etc is installed e t shows communication parameters and settings e t shows the quality of printouts Test Print The printer has two different test modes for test printouts We recommend you to use continuous paper minimum width 100 mm for the test printouts Preparations Before you request a test printout check that e The printer is loaded with paper preferably continuous paper e T
22. ova4 TT Nova6 TT The MP Nova TT uses a special ink ribbon which transfers ink to media receiver when subjected to heat Labels printed using the thermal transfer method shows a greater resistance to heat and UV light 12 Technical Specifications MP Nova4 DI amp IT Dimensions H x W x L Weight Power pack Printer technology Printing width Printing speed Printing resolution Media specifications Media types Ink ribbon TT Connections Typefaces Barcodes Graphics Settings program Counters Memory Time and date Print head diagnostic DT 150 x 232 x 360 mm 6 x 9 x 14 TT 210 x 250 x 360 mm 8 x 977 x 14 DT 5 8 kg 12 Ibs TT 7 2 kg 15 Ibs 100 240V AC 50 60 Hz 325 VA Direct thermal and thermal transfer 104 mm 47 DT 80 250 mm second TT 80 250 mm second 200 dpi 300 dpi Width 40 mm 115 mm 172 472 Length 10 mm 7 unlimited Thickness 58 um 180 um Roll or fan folded paper External diameter of roll max 215 mm 877 Inner core of roll min 37 mm 172 in diameter Max width of roll 110 mm 47 Inner core diameter of roll 25 mm 1 Max length 300 m 328 yards 2 x RS232 ports up to 115 kBps USB port Ethernet port TCP IP LPD R Telnet 10 scalable typefaces 13 scalable emulated typefaces Supports true type typefaces Most common barcodes including two dimensional Examples EAN128 Interleaved 2 of 5 Code 39
23. ows all information sent to the printer in hex code and the function is used to determine possible communication faults since it is possible to see exactly what data the printer receives l Switch off the printer 2 Press the print button but do not release it 3 Switch on the printer without releasing the print button 4 Release the print button when the printer starts printing The printer starts by printing information as in test method 1 It then stops and will continue printing once the data is sent to the printer By checking the received data you can determine whether character received agree with the Label point commands and the transferred ASCII characters Differences between the received signals and the transferred characters may be due to incorrect parameters e g Baud rate or the presence of electrical inference during the transfer Check the communication cable the length of the cable and whether or not the cable is close to power cables Cancelling Test Methods To cancel the test methods turn the printer off and wait 15 seconds before switching it on again 8 Troubleshooting Troubleshooting Schedule Status No printout Status lamp is red Status lamp is flashing red Smudged printout Black or white lines Faint printout Uneven white lines Printout too dark GO GU UY 4 4 4 4 Error The print head is not in position status lamp is red Incorrect media In
24. port to the right use the rubber surface when pulling right 3 Lift the left hand end of the roller towards the interior of the printer 4 Lift out the right hand end of the roller 5 Remove the entire roller from the printer 9 Changeable Parts 9 1 Replacing the Roller Tm RIM SS EE Em Hi 6 Pay carefully attention to the drive belt when removing the left hand end of the roller from the printer 7 Unpack the new roller 9 Changeable Parts 9 1 Replacing the Roller ERO T f up A Hi 8 Insert the left hand end of the roller the end with the cog wheel Check that it fits inside the drive belt 9 Changeable Parts t O41 Danlaninnthae oaas a a aS us 9 1 Replacing the Roller 9 Insert the right hand end of the roller into position 10 Push the left hand end of the roller downwards into the notch until the roller is parallel with the edge of the printer ama M M T i EE 9 Changeable Parts 9 1 Replacing the Roller Hi 11 and 12 Push the roller slightly to the left so that the left hand end slots into the groove 13 Close the cover chapter 4 3 DT or 4 5 TT 14 Switch on the printer 9 Changeable Parts 9 2 Replacing the Print Head Note The pictures shown describe an MP Nova4 DT The process works just the same for all MP Nova printers li Make sure the printer is
25. printer LTS Label Taken Sensor MP Nova4 amp 6 amp 8 DT MP Nova4 amp 6 TT Item number 533625 01 The Label Taken Sensor LTS is often used in association with the Peel Off Kit Printing is controlled by a photocell A new label is only printed once the previous label has been removed from the sensor 10 Printer Options and Spare Parts 10 1 Printer Options 215 mm Kit MP Nova4 amp 6 DT MP Nova4 amp 6 TT Item number 533615 The 215 mm Kit makes it possible to use media rolls with diameters up to 215 mm 10 Printer Options and Spare Parts 10 2 Spare Parts Consumables Cables Optional Part number 901933 901934 901935 901936 901937 901938 933529 533667 533529 533667 533640 533640 531675 533530 533636 533607 533616 532089 502542 000554 001464 001463 502543 533625 01 533541 533542 533615 Description 10 x Cleaning cloths 4 90 x Cleaning cloths 4 6 mS A M 10 x Cleaning cloths 50 x Cleaning cloths 10 x Cleaning cloths Pe PP Pe 6 8 8 VS A 0 P 50 x Cleaning cloths Print head 200 dpi MP Nova4 DT Print head 300 dpi MP Nova4 DT Print head 200 dpi MP Nova4 TT Print head 300 dpi MP Nova4 TT Print head 200 dpi MP Nova6 DT Print head 200 dpi MP Nova6 TT Print head 200 dpi MP Nova8 DT N N NNNNNY UJ Print roll MP Nova4 3 Pr
26. printer starts printing the test pattern 5 Then release the print button Test Pattern The method 1 test print produces a pattern with three different fields These fields provide information about e Whether all the dots on the print head are functioning correctly If one or more dots are missing a distinct white line appears in the test pattern e Whether the roller is perfectly cylindrical and is in the correct position e Whether the print head is completely parallel with the roller The test pattern is lighter in those areas where the roller is not perfectly cylindrical or where the print head is not completely parallel with the roller 8 Troubleshooting Instructions There are three different functionalities for this printout as descnbed below 1 Hex dump mode Press and hold printkey until printer settings has started to print When finished a heading named Hex dump will be pnnted Everything sent on the COMT port will then be printed as hexadecimal values in realtime 2 Test pattern Press and hold printkey until first test pattem has started to print Then for each time the printkey is pressed a copy of that test pattern will be printed 3 Auto adjust sensor Press and hold printkey until auto adjust starts This will occur 7 seconds after which the test pattem has been printed once The new settings will be saved automatically NOTE This section is printed using the printer s default speed a
27. se The roll steering shall guide the roll but shall not be tight Note If the roll guide lock cannot be properly tightened Note not too tight lift the lock upwards rotate it back half a turn lower it and retighten 8 Fold the handle the print head folds automatically onto the roller 9 Press the print button a few times until the printer automatically finds the correct position of the media Note If necessary make a test printout and auto adjust the media positioning sensor as described in chapter 5 7 10 If you have an MP Novad or 6 DT go to Test Print chapter 5 7 MP Novad or 6 DT Peel Off go to Inserting Media Peel Off Kit chapter 5 4 MP Novad or 6 TT go to Inserting Ink Ribbon chapter 9 5 MP Novad or 6 TT Peel Off go to Inserting Media Peel Off Kit chapter 5 4 5 Getting Started 5 3 2 Inserting Media MP Nova8 DT Adjusting the Fan Fold Steering Note It is only necessary to adjust the fan fold steering when changing media type 1 An Allen key 2 mm is mounted underneath the fan fold steering 2 Loosen the Allen screw to unlock the fan fold steering 3 Position the fan fold steering to fit the width of the media 4 Tighten the Allen screw to lock the fan fold steering in its new position 5 Replace the Allen key 5 Getting Started 5 3 2 Inserting Media MP Nova8 DT 1 Pull handle to lift the print head from the roller 2 Ins
28. several file types Internal program using web browser Telnet or hyperterminal 10 internal counters 2 Mb standard RAM Internal clock real time PHD Print Head Diagnostic 12 Technical Specifications MP Nova8 DT Dimensions H x W x L DT 150 x 345 x 360 mm 6 x 1377 x 147 Weight Power pack Printer technology Printing width Printing speed Printing resolution Media specifications Media types Connections Typefaces Barcodes Graphics Settings program Counters Memory Time and date Print head diagnostic DT 7 0 kg 15 5 Ibs 100 240V AC 50 60 Hz 325 VA Direct thermal 216 mm 872 Up to 150 mm second 200 dpi Width 150 mm 230 mm 5 9 Length 10 mm 7 unlimited Thickness 58 um 180 um Fan folded paper 2 x RS232 ports up to 115 kBps USB port Ethernet port TCP IP LPD R Telnet 10 scalable typefaces 13 scalable emulated typefaces Supports true type typefaces Most common barcodes including two dimensional Examples EAN128 Interleaved 2 of 5 Code 39 and PDF417 Supports several file types Internal program using web browser Telnet or hyperterminal 10 internal counters 2 Mb standard RAM Internal clock real time PHD Print Head Diagnostic
29. turned off and open the cover Check and remember the current lateral position of the print head 3 mm is the default position Note Only adjustable on MP Nova 4 DT Carefully push the print head downwards until the finger nut becomes visible Unscrew the finger nut Note Take care not to loose the finger nut 9 Changeable Parts 9 2 Replacing the Print Head us 4 Carefully remove the print head 5 Carefully remove the cables from the back of the print head Note There is a button on top of the right cable Push the button before removing the cable 9 Changeable Parts 9 2 Replacing the Print Head Hi 6 Unpack the new print head and attach the cables to the new print head Remember to handle the print head with care Carefully insert the print head into position 9 Changeable Parts t 09 Danlaninntha DantUead as 9 2 Replacing the Print Head 8 Check that the lateral position has not changed 3 mm is the default position Note Only adjustable on MP Nova 4 DT 9 Hold the print head in place and tighten the finger nut 10 Close the cover chapter 4 3 DT or 4 5 TT 11 Switch on the printer 10 Printer Options and Spare Parts 10 1 Printer Options Peel Off Kit MP Nova4 amp 6 DT MP Nova4 amp 6 TT Item number 533541 Nova4 533542 Nova6 The peel off device separates the labels from the backing paper which is rolled up behind the
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