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HP ProLiant DL380p Gen8 Server Maintenance and Service Guide

Contents

1. HP HP CSR HP HP 5 HP HP HP HP HP htp www hp com go selfrepgir HP HP EE CSR HP
2. Customer self repair 12 HP CSR HP GX HP CSR HP CSR HP HP HP ik RE HP HP CSR
3. Mandatory HP Optional HP HP No amp JE HP HP Mandatory HP FEA HP Optional HP
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5. HP HP CSR HP 5 HP HP HP MERA gt WE HP SARAH DRAN ARS HAAR gt ERFAR gt HP http www hp com go selfrepair SERS H AIR ARIS an HP HP CSR HP ISLES HP Customer self repair 14 21H gu qe HP ASE AS 22850 AHO WE S E ug A CIS 85488 HBS USS A WA MI 48 CSR FSS OS ASSO AASIMSUC AS 2
6. No Xt HP HP mod AS 1 Mandatory 8 4 HE 2217 AIR AJA B FE ASIA HPO Ol PGA WAS 3s av 0 AHIA HE 34 8 abi S PEL 2 Optional 54 24 8 E 37 MY STO FE 0 PESE 24 de TS Asses YA SIM SULE SHALT ASAE HPO ol FSX WAS 238 82 AFSAI7E TU XI aol ai dots az MH A 5301 Wer 71 413 UO ugi mg Seu 3 No No SE SPIP 27533 SA El HP FS 0 FHSS 24 SA DUSGUC HPS 14 SSS 13412121 951 Sel MHA ASAAS amp gi Sud ES BS TASS sn ax el Illustrated parts catalog 27 Removal and replacement procedures Required tools You need the following items for some procedures e T 10 T 15 Torx screwdriver e HP Insight Diagnostics software HP Insight Diagnostics on page 87 Preparation procedures To access some components and perform certain service procedures you must perform one or more of the following procedures e Extend the server from the rack on page 29 If you are performing service procedures in an HP Compaq branded telco or third party rack cabinet you can use the locking feature of the rack rails to support the server and gain access to internal components For more information about telco rack solutions refer to the RackSolutions com website http www racksolutions com
7. 73 System Se ee re aller 74 VS 75 150W PCle power cable Option nono nro connnconnrnconnnnnonnnnonn rn cana nnnon nacio 81 Chipset SATA cable option i 81 HP Trusted a o AAA este 82 A NEM o OM AAA TN edid MEME 83 SAS Daro a el 83 Optical drive cabl ng i E YE E EHE ea ee EE 84 RTT ee ee 85 BO erae E E N EAEN ENES ENEE EEOSE 87 Troubleshooting RES e een TO 87 HP Insight Diagnostics i 87 HP Insight Diagnostics survey functionality AA 88 HP ROM Based Setup Unit 88 Integrated Management MA nan anna nana nan Ran Ana 88 USB support and functionality ener eene ee nennen enne enne enne nenne 89 YS Bi SU m X 89 Internal USB functionality Li 89 External USB functionality eene Wanna 89 90 Front panel componenis ee EE EE 90 Front panel LEDs and buong i 92 Systems Insight Display LEDs d ER 93 Systems Insight Display LED combinations u ee 94 Rear panel componenis 95 Rear panel LEDs and buttons i 96 Non hot plug PCI riser board slot definitions nn UR eU 96 System board components Nt 98 System maintenance switch ee 99 NMI functionality i 99 DIMM slot locat ONS EE 100 BAS und SATA d viee nUmbefs A AA ees 100 Hotplug drive LED definitions zen ene RT Zada 102 UE Men NN aan ae na aan an 102 FBWC module LEDs P222 P420 P421 s sssssssnssnssissnssserssnrsstrssrisstrsstrsstesstissrirsrtrsstrsstrssrersrtesrressreen
8. I o Customer self repair 13 HP CSR HP EX HP CSR E HP CSR HP HP o KAN HP fiir RE HP HP CSR
9. Optional HP HP No E WE HP HP Mandatory HP BREEF HP DRA gt Optional Z FETTE TH REA BEE ba AKSARA gt ORTEN HP No amp HP HP mor 1 Mandatory HF 24 ME 9 Aperel US FE AFRAIZEHPOI 0 439 AS esr ae ol 4 HI o cj er Saal 8 out SIT UICE 2 Optional BM 24 HZ 37 Aperte Ss
10. Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair Servico de garantia apenas para pecas A garantia limitada da HP pode incluir um servico de garantia apenas para pecas Segundo os termos do servico de garantia apenas para pecas a HP fornece as pecas de reposi o sem cobrar nenhuma taxa Customer self repair 11 No caso desse servico a substitui o de pecas CSR obrigat ria Se desejar que a HP substitua essas pecas ser o cobradas os despesas de transporte e m o de obra do servico HP CSR CSR HP HP HP HP CSK 2 HP
11. HP CSR HP HP 5 HP HP HP Xm a HP CSR HP
12. 115W cc 2 5 GHz Intel Xeon processor E5 2670v2 115W dd 2 70 GHz Intel Xeon processor E5 2680 130W ee 2 8 GHz Intel Xeon processor E5 2680v2 730235 001 Optional SE Pe E ff 2 90 GHz Intel Xeon processor E5 2690 135W gg 3 0 GHz Intel Xeon processor E5 2690v2 130W hh 2 4 GHz Intel Xeon processor E52695v2 115W ii 2 7 GHz Intel Xeon processor E5 2697v2 730245 001 Optional le E eer Hot ia Hotplug SATA NE Jm Fe Tar Jeer emer are Jm emer 8 Om CN NN 1 TB 7 200 rpm SFF 6G 656108 001 A p 134 Hotplug SAS Hot Hotplug SAS A OO nd NN tere NNNM NN C NN S H ey Illustrated parts catalog 22 Description Spare part number Customer self repair on page 6 k 600 GB 15 000 rpm LFF 6G dual port 500 GB 7 200 rpm SFF 6G dual port n 1 TB 7 200 rpm LFF 6G dual port 653947 001 35 Hot plug solid state SATA E A ME Mn Team mmer emer 400 GB LFF MLC 3G 653970 001 ee Hot ur solid state SAS A Optical drives Cr Mandar Mandar Mandar Mandar e Cables 8 LFF ribbon Mini SAS storage cable 675609 001 Mandatory 42 8 or 16 SFF ribbon Mini SAS storage cable 675610 001 a cable kit 725768 001 Mandatory 8 or 16 SFF Mini SAS drive backplane to umi 1 001 Mandatory storage card Illustrated parts catalog 24 Description Spare part number Customer self repair on page 6 52 FBWC cable 681908 001 LEN CEN
13. Back up all server data on the drive Removal and replacement procedures 40 3 Remove the drive To replace the component reverse the removal procedure Power supply blank Remove the blank To replace the component reverse the removal procedure AC power supply CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Access the product rear panel on page 30 Remove the power supply Removal and replacement procedures 41 N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it To replace the component reverse the removal procedure 48V DC power supply option One of the following optional HP input cables with pre fastened ring tongues may be purchased from HP or an authorized reseller e A5S97A 1 3 m 7 55 f 48V DC Power Cable Kit e A5S98A 2 5 m 3 94 ft 48V DC Power Cable Kit If you are not using an optional HP input cable use an HP approved 10 or 12 AWG green and yellow ground cable no shorter than 150 cm 59 06 in and 10 or 12 AWG power cables AN CAUTION Use only the ring terminals provided with the power supply for custome
14. System battery 3 3 V lithium 153099 001 Standard efficiency heatsink 662522 001 C puce FBW coche module ENG uc E er 54 5 5 a 512 MB cache 633540 001 Optional b 1 GB cache 633542 001 c i 2 GB cache 633543 001 56 FBWC capacitor pack with cable 660093 001 Optional Not shown All processors in this HP ProLiant server must have the same cache size speed number of cores and rated maximum power consumption Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 3No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces
15. 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 3 Remove the fan CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To replace the component reverse the removal procedure Removal and replacement procedures 53 Fan cage To remove the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack 4 Remove the access panel Access panel on page 34 Remove the air baffle Air baffle on page 35 Remove the fan cage AN CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage We IMPORTANT For optimum cooling install fans in all primary fan locations For more information refer to the fan locations table Hot plug fans on page 104 To replace the component reverse the removal procedure FlexibleLOM N WARNING To reduce the risk of personal injury elect
16. 5 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Removal and replacement procedures 78 CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 6 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket Install the processor socket cover onto the processor socket of the failed system board 8 Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 9 Apply all the grease to the top of the processor in the following pattern to ensure even distribution Ka Removal and replacement procedures 79 10 Install the heatsink E IMPORTANT Install all components with the same configuration that was used on the failed system board 11 Install all components removed from the failed system board 12 Install the access panel 13 Install the power supplies AC power supply on page 41 14 Power up the server After you replace the system board you must re enter the server serial number and the product ID 1 Du
17. HUM dba Editi aa aan 113 Tos EE 116 Contents 5 Customer self repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support
18. Oi Component identification 91 e LFF model 12 drive mm eem i Front panel LEDs and buttons Ae S O e Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present Component identification 92 tem Description te Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fast flashing red 4 Hz cycles per sec Power fault NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off 2 No network activity UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management or firmware upgrade in progress Off Deactivated Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected To identify components in a degraded or critical state see the Systems Insight Display LEDs Systems Insight Display on page 57 check iLO BIOS logs and reference the server troubleshooting guide Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout The display enables diagnosis with the access panel installed 24 F PRocs 6 1 DIMMS 2301 07 09 07 09 09 mm Jee 1 P
19. W at 200 V AC to 277 V AC input Specifications 108 HP 750W Common Slot Titanium Hot Plug Power Supply 96 efficiency Specification Input requirements Rated input voltage Rated input frequency Rated input current Maximum rated input power Btus per hour Power supply output Rated steady state power Maximum peak power 200 to 240 V AC 50 Hz to 60 Hz 4 1 Aat 200 V AC 3 3 A at 240 V AC 820 W at 200 V AC 792 W at 240 V AC 2739 at 200 V AC 2724 at 240 V AC 750 W at 200 V AC to 240 V AC input 750 W at 200 V AC to 240 V AC input HP 750W Common Slot Gold Hot Plug Power Supply 92 efficiency Specification Input requirements Rated input voltage Rated input frequenc Rated input current Rated input power BTUs per hour Power supply output Rated steady state power Maximum peak power 100 to 120 VAC 200 to 240 VAC 50 Hz to 60 Hz 8 9 A at 100 VAC 4 3 A at 200 VAC 857 W at 100V AC input 824 W at 200V AC input 2925 at 100V AC input 2812 at 200V AC input 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input Specifications 109 HP 750W Common Slot Platinum Plus Hot Plug Power Supply 94 efficiency Rated input voltage 100 to 120 VAC 200 to 240 VAC 50 Hz to 60 Hz Rated input current 8 5 Aat 100 VAC 4 1 A at 200 VAC Maximum rated input power 843 W at 100V AC input 811 W at 200V
20. each power cord from the server Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up 5 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 If it is populated with expansion boards remove the PCle riser cage for better access PCle riser cage primary on page 37 8 If the capacitor pack is connected to the cache module disconnect the capacitor pack cable from the connector on the top of the cache module 9 Disconnect the SAS hard drive backplane ribbon cable and then remove the right fan bracket 10 Remove the capacitor pack Removal and replacement procedures 62 8 or 16 drive SFF o or secondary location for 8 or 16 drive SFF or 8 drive LFF 5 drive SFF 2 12 drive LFF o Removal and replacement procedures 63 o Secondary location for 12 drive LFF or 25 drive SFF To replace the component reverse the removal procedure Recovering data from the flash backed write cache If the server fails use the following procedure to recover data temporarily stored in the FBWC CAUTION Before starting this procedure read the information
21. fans are required for redundancy A fan failure or missing fan causes a loss of redundancy A second fan failure or missing fan causes an orderly shutdown of the server The server supports variable fan speeds The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server The server shuts down during the following temperature related scenarios e AF POST and in the OS HP iLO performs an orderly shutdown if a cautionary temperature level is detected If the server hardware detects a critical temperature level before an orderly shutdown occurs the server performs an immediate shutdown e When the Thermal Shutdown feature is disabled in RBSU HP iLO does not perform an orderly shutdown when a cautionary temperature level is detected Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected CAUTION A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU Storage and expansion diagram Dual Intel Processor 1 QPI Links Processor 2 Intel Xeon E5 2600 D intel Xeon E5 2600 Intel Xeon ES 2600 v2 Intel Xeon ES 2600 v2 4 DDR3 Channels S DUUBLO EYOO t PCle 3 0 x40 Intel DMI PCle 3 0 x32 SATA Optical Drive PCI Express Slot 1 USB 2 0 PCle 3 x16 South Ports PCle 3 0 x16 Full Height Proga Full Length Intel C600 TPM Full Length cn PCI Expre
22. hp e Power down the server on page 28 If you must remove a server from a rack or a non hotplug component from a server power down the server e Remove the server from the rack on page 30 If the rack environment cabling configuration or the server location in the rack creates awkward conditions remove the server from the rack e Access the product rear panel on page 30 e Access the Systems Insight Display on page 31 e Release the full length expansion board retainer on page 32 Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs Ur IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Removal and replacement procedures 28 e Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection through HP iLO This method initiates a controlled remote shutdown of applications and the O
23. idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Flashing 1 Hz A backup is in progress of O Off The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz On OF Flashing 2 Hz Flashing 2 Hz The capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup Off The current backup is complete but power fluctuations occurred during the backup on The cache module microcontroller has failed Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data may be corrupt Hot plug fans CAUTION To avoid damage to server components fan blanks must be installed in fan bays 1 and 2 in a single processor configuration The only two valid fan configurations are listed in the following table Component identification 104 For a single processor configuration four fans and two blanks are required in specific fan bays for redundancy A fan failure or missing fan causes a loss of redundancy A second fan failure or missing fan causes an orderly shutdown of the server Installing more than the required number of fans in a single processor configuration is not a supported configuration For a dual processor configuration six
24. la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pieces CSR Customer self repair 6 Obligatoire Pieces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pieces les co ts de d placement et main d oeuvre du service vous seront factur s Facultatif Pieces pour lesquelles la r paration par le client est facultative Ces pieces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pieces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la piece soit effectu par un Mainteneur Agr Ces pieces sont identifi es par la mention Non dans le Catalogue illustr Les pieces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour meme ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assista
25. pieces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pieces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pieces HP ne sont pas concues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la piece soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m
26. power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 If installed remove the secondary PCle riser cage PCle riser cage secondary on page 38 Locate the battery System board components on page 98 Removal and replacement procedures 74 7 Remove the battery To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System board To remove the component LF 2 SS Sr s Se 11 12 13 14 15 Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the server from the rack on page 30 Remove all power supplies AC power supply on page 41 Remove the access panel Access panel on page 34 Remove the air baffle Air baffle on page 35 Remove the PCle riser cage PCle riser cage primary on page 37 If installed remove the secondary PCle riser cage PCle riser cage secondary on page 38 If installed remove the FBWC capacitor pack Flash backed write cache capacitor pack on page 61 If inst
27. ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen 3No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Illustrated parts catalog 25 Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparado
28. the component reverse the removal procedure Expansion boards Half length expansion board Removal and replacement procedures 65 N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To remove the component 1 2 m woe poe Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Disconnect any external cables that are connected to the expansion board Disconnect any internal cables that are connected to the expansion board Remove the PCle riser cage PCle riser cage primary on page 37 Remove the expansion board To replace the component reverse the removal procedure Full length expansion board N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power sup
29. 0 PESE DA AZ F217 ASstes AA SI SU SHA Gt ASAHI HPOL 0 439 14 S p de A Babi TI AO ol aerz az AHIA RBA ok HIS AO WA 7 ApS S UU O 3 No No 24 MI E75 S AAS HP SS 0 F 432 JAS SU HPS 24 TSS 213413121 Say ael MH A MENA UEU ES KE L 8 S wal ots ep np as Sais Illustrated parts catalog 19 System components Description Spare part number Customer self repair on 6 AA components Power supplies hotplug EE EE EI b 460 W Platinum Plus 94 660184 001 E k 1200 W Platinum Plus 94 660185 001 qe 77 AA BEE System board assemblies System board assembly 662530 001 Optional EE System board assembly IVB 732143 001 Illustrated parts catalog 20 Description Spare part number Customer self repair on page 6 EC Rew CE a PCle riser board standard 3 slot 662524 001 b PCle riser board optional 2 slot 662525 001 Power supply backplane 662528 001 27 Systems Insight Display subassembly LFF with 662515 001 Optional cables Systems Insight Display subassembly SFF with 662516 001 cables HP Trusted Platform Module 505836 001 CERN EE 634025 001 Mandatory a HP 1GbE 4 port 331FLR Adapter FIO Kit b HP 10GbE 2 port 530FLR Adapter FIO Kit 1649869 001 Mandatory z c HP Ff 10Gb 2 port 554FLR SFP Adapter FIO 634026 001 Mandatory Kit d HP InfiniBand FDR EN 10 40Gb 2 port 656090 001 Mandatory 544FLR QSFP Adapter e HP InfiniBand QDR E
30. 12 SOt HEE HP MHA SSAA FE MAA BAYANA CSR FBS ASSO sei Sait Co HPZ AS GS gre A SAO ZI RUO AF SAL DAS UES BELICE CSR FEAE E 7H SHIA UAC 120 ix sa YP APSO Ss Aap HPO 0 9 WAS 238 A O AH Ao cst 330 Y 4447 Sollt MA Mt BIT MEM APSO ss 0 PESE dx Pepsi GA UA GU O Strat AIS Att HPO 0 FSX mia 23 82 APSA Pal St ASO Sore HS MH A 801 uper glo ut ASS WAUCH Ha SF HP SSS 124 de F217 Siss MAS NSUC HP o ael MIA ASUS Sa ass DASHES sD YSUC oye SS No 2 3 EASA ale CSR Fe MU SENO og 0 HASSE AL OS SAA HHO 7Isst HI S0 FM UC AeA AHO ge SP Hgo APH E USE SYA FE ANZ HSol JS SE 2320 PRSAA HP 7S AA M2 Asoy AR IE UHE SSS SLICE HPS Ao 44H HES HPS YO SHEA 04535 CSR ur 30 SEI HSE Sol xl BHO ago BAY St S ESHPz OF att APOE ABE 2 USE SAA 21 59l ol HPS slo OF BH CI ou Ago gue SS ASE x A AW Ol Gol gret Suel ein Pero OF SLICE Zero Bey St YES bek QE SP HP ui So HH HSS APS AUGUO 24 de BS HPE TE ESY HS vst Hugs PEA 0188 SSAA Y oul AAA Ga Ba HP 24 de Sel 22140 tiet RAE 182 Mel ASAA BASAL SO dog z27 0 cuan HP A ALO amp http www hp com go selfrepair amp HEHA 2 Er HD Hs RS MI 2S u HP Mat ESOS SE MD 4S MBA SS 4 USLC OS AP HP FE MZ LS MAA EHO Ce Da HENS Pee ASE FE MS An NZ A CSR Sx WAS AR ASAUCH ASAE HPO 0 239 mila gas 39 0 Mul HE 534 3 gint Si gut 3292 14 YSS cl 2 Illustrated Parts Catalogoll Customer s
31. 5 GHz Intel Xeon processor E5 2609v2 730242 001 Optional e 2 00 GHz Intel Xeon processor E5 2620 95W 670529 001 f 2 1 GHz Intel Xeon processor E5 2620v2 730241 001 Optional ae PE 2 00 GHz Intel Xeon processor E5 2630L 670535 001 on h 2 40 GHz Intel Xeon processor E5 2630Lv2 730244 001 Optional i 2 30 GHz Intel Xeon processor E5 2630 95W 670528 001 i 2 6 GHz Intel Xeon processor E5 2630v2 730240 001 Optional k 3 00 GHz Intel Xeon processor E5 2637 80W 670539 001 eene uem 30w a m e 95W Lem ee ee 95W Lage seco 130w p 3 3 GHz Intel Xeon processor E5 2643v2 730248 001 Optional AR 1 8 GHz Intel Xeon processor E5 2648L 70W 672335 001 1 80 GHz Intel Xeon processor E5 2650L 670534 001 Optional s 1 7 GHz Intel Xeon processor E5 2650Lv2 730250 001 Optional JS t 2 00 GHz Intel Xeon processor E5 2650 95W 670526 001 u 2 6 GHz Intel Xeon processor E5 2650v2 730238 001 Optional d v 2 1 GHz Intel Xeon processor E5 2658 95W 672336 001 Illustrated parts catalog 22 Description Spare part number Customer self repair on page 6 2 20 GHz Intel Xeon processor E5 2660 a EM MN 2 2 GHz Intel Xeon processor E5 2660v2 A en er 115W z 2 90 GHz Intel Xeon processor E5 2667 670537 001 Optional D er tn eem emm aa 3 0 GHz Intel Xeon processor E5 2667v2 730247 001 Optional S EMEN RN bb 2 60 GHz Intel Xeon processor E5 2670
32. AC input Btus per hour 2878 at 100V AC input 2769 at 200V AC input Rated steady state power 750 W at 00V to 20V AC input 750 W at 200V to 240V AC input Maximum peak power 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input HP 750W Common Slot 48VDC Hot Plug Power Supply 94 efficiency Input requirements 48 V DC nominal input Rated input current 23 A at 36 V DC input 17 A at 48 V DC input nominal input 11A at 72 V DC input Rated input power W 815 W at 36 V DC input 805 W at 48 V DC input nominal input 795 W at 72 V DC input Rated input power Btus per 2780 at 36 V DC input hour 2740 at 48 V DC input nominal input 2720 at 72 V DC input Rated steady state power W 750 W Maximum peak power W 750 W Z CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment Specifications 110 If this connection is made all of the following must be met e This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected e This equipment must be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor
33. AUTION To avoid thermal shutdown all fans must be installed in a dual processor configuration Removal and replacement procedures 69 Ur IMPORTANT Processor socket 1 must be populated at all times or the server does not function To remove the processor 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Remove the air baffle Air baffle on page 35 Remove the heatsink Heatsink on page 67 Soe EV Open each of the processor locking levers in the order indicated and then open the processor retaining bracket Removal and replacement procedures 70 8 Remove the processor from the processor retaining bracket CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area To replace the component 1 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED Removal and replacement procedures 71 CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY
34. Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR les produits HP comportent de nombreuses pieces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant
35. DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 2 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 3 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 4 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing 5 Apply all the grease to the top of the processor in the following pattern to ensure even distribution Ka Removal and replacement procedures 72 6 10 1 12 Install the heatsink Install the air baffle Air baffle on page 35 Install the access panel Access panel on page 34 Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server DIMMs We IMPORTANT This server does not support mixing RDIMMs and UDIMMs Attempting to mix these two types causes the server to halt during BIOS initialization To identi
36. DIMM in slot X is in a pre failure condition Overtemperature amber Amber Green The Health Driver has detected a cautionary temperature level Overtemperature amber Amber The server has detected a hardware critical temperature level Amber One fan has failed or has been removed Fan eme Green Two or more fans have failed or been removed Component identification 94 Systems Insight Display System power LED and color LED o Only one power supply is installed and that power supply is in standby Power supply fault System board fault Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant power supply Redundant power supply fault Power supply mismatch at POST or power supply mismatch through hotplug addition Seen Aie Pena Power cap green Flashing green Waiting for power Power cap flashing Amber Power cap has been exceeded amber ES IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM Rear panel components Fe AERE r3 o Wm Deme PCle slots 1 3 top to bottom PCle slots 4 6 top to bottom e Powersupph ES USB connectors 4 8 Video connector Component identification 95 9 iLO
37. Disconnect any internal cables that are connected to the expansion board If any full length expansion boards are installed release the full length expansion board retainer on page 32 Removal and replacement procedures 37 Remove the PCle riser cage To replace the component reverse the removal procedure PCle riser cage secondary N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To remove the component 1 2 I Kw cm de Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Disconnect any external cables that are connected to the expansion board Disconnect any internal cables that are connected to the expansion board If any full length expansion boards are installed release the full length expansion board retainer on page 32 Removal and replacement procedures 38 8 Remove the secondary PCle riser cage To replace the component reve
38. HP ProLiant DL380p Gen8 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures diagnostic tools specifications and requirements for hardware components and software This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 661847 006a September 2013 Edition 6 Copyright 2012 2013 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows Server are U S registered trademarks of Microsoft Corporation Intel Xeon is a trademark of Intel Corporation in the U S and other countries Contents ER 6 Parts only warranty sevice 6 DEE pans A A wedi an NN aa aa na 16 Mechanical components i 16 Systemi COM PONENIS Eesen Poss ore ees Osee ened eee oe head eee ee nie ken en ea aa 20 Removal and replacement proceduras a 28 Required oc 28 IEN 28 Power down the server SR 28 Extend the server from the rack eene eene t
39. N 10Gb 2 port 656091 001 Mandatory 544FLR QSFP Adapter EEE T H DL EN a 2 GB PC3L 10600E 9 single rank x8 664694 001 b 2 GB PC3 14900E single rank x8 715269 001 9 2 GB PC3L12800E single rank x8 715279 001 94G8 PC3 12800R 11 single rank x4 664689 001 lt Z Z si Gl Gl oa a Gl 2 Gl a 2 2 2 2 2 2 2 2 olo olo lo noo o 2 2 2 92 gp e ej e o Gl S Gl Gl S S 3 1 3 5 18 S S S S x lt x lt x lt x lt x lt x lt x lt x lt Is 4 GB PC3L10600E 9 dual rank x8 664695 001 8 GB PC3L 10600R 9 dual rank x4 664690 001 h 4 GB PC3 14900R dual rank x4 715272 001 aM m 8 GB PC31 10600E 9 dual rank x8 664696 001 Mandatory E ola 2 2 ola oj Q S 5 S S x lt lt RAR emer E E den NN 4 A i 4 GB PC3L 12800E single rank x8 715280 001 Mandatory i 4 GB PC3L 12800R dual rank x4 715282 001 Mandatory 9 8 GB PC3 12800R 1 single rank x4 664691 001 9 4 GB PC3L 10600R 9 single rank x4 664688 001 4 GB PC3 14900E single rank x8 715270 001 Illustrated parts catalog 21 Description Spare part number Customer self repair on CC 6 ee aa ee z 32 GB PC3L10600L9 quad rank x4 664693 001 Mandatory 37 ease O o E 1 80 GHz Intel Xeon processor E5 2603 80W 670533 001 1 80 GHz Intel Xeon processor E5 2603v2 730243 001 Optional e c 2 40 GHz Intel Xeon processor E5 2609 80W 670530 001 d 2
40. Removal and replacement of failed components o Removing the cache module Flash backed write cache module on page 60 o Removing the capacitor pack Flash backed write cache capacitor pack on page 61 Recovery of cached data from a failed server Recovering data from the flash backed write cache on page 64 CAUTION Do not detach the cable that connects the battery pack or capacitor pack to the cache module Detaching the cable causes all data in the cache module to be lost Flash backed write cache module To remove the component gt Be Se CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Back up all data Close all applications Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up Extend Extend the server from the rack on page 29 or remove Rem
41. S before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Extend the server from the rack 1 Pull down the quick release levers on each side of the server 2 Extend the server from the rack AN WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack 3 After performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack to secure it in place ZN WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers Removal and replacement procedures 29 Remove the server from the rack To remove the server from an HP Compaq branded telco or third party rack 1 Power down the server on page 28 Extend the server from the rack on page 29 3 Disconnect the cabling and remove the server from the rack For more information refer to the documentation that ships with the rack mounting option 4 Place the server on a sturdy level surface Access the product rear panel Opening the cable management arm We IMPORTANT The cable management arm is not supported with the friction rail kit Removal and rep
42. SFF Cabling 85 12 drive LFF or 25 drive SFF PCle option PCle riser Depending on the server configuration you may need to remove the primary PCI riser cage on page 37 before cabling to a PCle expansion board cage primary Cabling 86 Diagnostic tools Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language e English http www hp com support Proliant TSG v1 en e French http www hp com support Proliant TSG v1 fr e Spanish http www hp com support Proliant TSG v1 sp e German http www hp com support Proliant TSG v1 gr e Japanese http www hp com support Proliant TSG v1 jp e Simplified Chinese http www hp com support Proliant TSG v1 sc The HP ProLiant Gen8 Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on Proliant servers and server blades To view the guide select a language e English http www hp com support Proliant EMG v1 en e French http www hp com support Proliant EMG v1 fr e Spanish http www hp com support Proliant EMG v1 sp e German http www hp com support Prolian
43. about protecting against electrostatic discharge Preventing electrostatic discharge on page 33 1 Perform one of the following o Setup a recovery server using an identical server model Do not install any internal drives or FBWC in this server HP recommends this option o Findaserver that has enough empty drive bays to accommodate all the drives from the failed server and that meets all the other requirements for drive and array migration Power down the failed server Power down the server on page 28 Transfer the drives from the failed server to the recovery server 4 Perform one of the following o Ifthe array controller has failed remove the cache module and capacitor pack from the failed array controller and install the cache module and capacitor pack on an identical array controller model in the recovery server o If the server has failed remove the controller Half length expansion board on page 65 cache module and capacitor pack from the failed server and install the controller cache module and capacitor pack in the recovery server 5 Power up the recovery server If there was data in the cache at the time of the controller or server failure a 1792 POST message appears stating that valid data was flushed from the cache This data is now stored on the drives in the recovery server You can now transfer the drives and controller if one is used to another server If the drives are migrated to different dri
44. air Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden vitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u fe vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door
45. alled remove the cache module Flash backed write cache module on page 60 Remove the FlexibleLOM FlexibleLOM on page 54 Remove all DIMMs DIMMs on page 73 Remove the fan cage Fan cage on page 54 Remove the power supply backplane Power supply backplane on page 51 Disconnect all cables connected to the system board Removal and replacement procedures 75 16 Remove the heatsink Heatsink on page 67 17 Remove the processor Processor on page 69 18 Remove left and right fan cage brackets 19 Loosen the system board thumbscrews 20 Remove the system board using the handle to lift it out of the chassis Removal and replacement procedures 76 To replace the component 1 Install the spare system board 2 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket Removal and replacement procedures 77 3 Remove the clear processor socket cover Retain the processor socket cover for future use 4 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts
46. amage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling Removal and replacement procedures 33 N These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power RTD E WARNING To reduce the risk of injury from electric shock remove all power cords to a completely disconnect power from the system Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions A WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Do not route the power cord where i
47. and also the point of earthing of the DC system The DC system must be earthed elsewhere e The DC supply source is to be located within the same premises as the equipment e Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor CAUTION To reduce the risk of electric shock or energy hazards e This equipment must be installed by trained service personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of Information Technology Equipment e Connect the equipment to a reliably grounded SELV source An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level 60 V DC e The branch circuit overcurrent protection must be rated 24 A HP 1200W Common Slot 277VAC Hot Plug Power Supply 94 efficiency Input requirements C Rated input voltage Rated input frequenc Rated input current 6 7 A at 200 V AC 4 8 A at 277 V AC Rated input power 1328 W at 200 V AC input 1314 W at 277 V AC input Btus per hour 4532 at 200 V AC input 4484 at 277 V AC input Power supply output ESA Rated steady state power 1200 W at 200 V AC to 277 V AC input Maximum peak power 1200 W at 200 V AC to 277 V AC input HP 1200W Common Slot 380VDC Hot Plug Power Supply 94 efficiency Rated input voltage 240 V to 380 V DC Rated input
48. arca No N o no cat logo de pecas ilustrado Mandatory HP Optional HP No HP HP HP Mandatory HP
49. ate the server unless all PCI slots have either an expansion slot cover or an expansion board installed To remove the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack 4 Remove the access panel Access panel on page 34 Removal and replacement procedures 36 5 Remove the PCle riser blank To replace the component reverse the removal procedure PCle riser cage primary N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To remove the component 1 2 I Kw cm de Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Disconnect any external cables that are connected to the expansion board
50. be changed On System configuration is locked Off Power on password is enabled On Power on password is disabled Off No function On ROM reads system configuration as invalid s eee nv si E Rees sn To access the redundant ROM set S1 S5 and S6 to on TPM connector 5 26 Primary processor 1 PCI riser connector When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms Component identification 99 Crash dump log analysis is an essential part of diagnosing reliability problems such as hangs in operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that could support problem analysis but the NMI feature preserves that information by performing a memory dump before a hard reset To force the OS to invoke the NMI handler and generate a crash dump log the administrator can use the iLO Virtual NMI feature For more information see t
51. connector FlexibleLOM ports Shown 4x1Gb Optional 2x10Gb port 1 on right side Rear panel LEDs and buttons fen Dein Beas UID LED button Off Deactivated Solid blue Activated Flashing blue System being managed remotely 2 Power supply 2 Off System is off or power supply has failed LED Solid green Normal 3 Power supply 1 Off System is off or power supply has failed LED Solid green Normal A NIC link LED Off No network link Green Network link NIC activity LED Off No network activity Solid green Link to network Flashing green Network activity Non hot plug PCI riser board slot definitions Primary riser cage connector connected to processor 1 or the southbridge PCle 3 slot riser cage PCle 2 slot x16 riser cage PCle3 x16 16 8 4 2 1 2 HUFH PCle3 x8 8 4 2 1 p ea 3 HL FH PCle2 x8 4 2 1 E e Secondary riser cage connector connected to processor 2 Processor 2 must be installed Component identification 96 PCle 3 slot riser cage PCle 2 slot x16 riser cage 4 FL FH PCle3 x16 16 8 4 2 1 PCle3 x16 16 8 4 2 1 PCle3 x8 8 4 2 1 PCle3 x16 16 8 4 2 1 Ple3 x8 8 4 2 1 p The server ships with one PCle3 riser cage installed in the primary riser cage connector tPCle slot 3 is connected to the southbridge and runs at the Gen2 signaling rate Notes e Primary denotes the riser cage is installed in the primary riser connector e Secondary denotes the ri
52. de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en
53. direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Customer self repair 7 In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore e offerta con un supplemento di costo solo in alcune zone In caso di necessit si puo richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una part
54. e di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi II componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP puo includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und hohere Flexibilit t beim Austausch defekter Bauteile zu erm g
55. e riser blank 36 PCle riser board 39 PCle riser cage 37 38 plastics kit 16 POST error messages 86 power cables 80 power supply 41 42 power supply backplane 51 power supply blank 41 power supply LEDs 95 power supply specifications 105 106 108 109 110 111 powering down 28 preparation procedures 28 processors 68 R rack bezel 36 RBSU ROM Based Setup Utility 87 rear panel buttons 95 rear panel components 94 rear panel LEDs 95 rear panel accessing 30 recovering the data from the cache 63 removal and replacement procedures 28 removing server from rack 30 S safety considerations 33 SAS and SATA device numbers 99 spare part numbers 16 20 specifications 105 106 107 108 109 110 111 specifications environmental 105 specifications mechanical 105 specifications power 105 106 107 108 109 110 111 specifications server 105 static electricity 33 storage overview 104 switches 98 symbols on equipment 33 system battery 73 system board components 97 system board replacement 74 system components 20 89 system maintenance switch 98 system power LED 91 Systems Insight Display 56 92 93 Systems Insight Display LEDs 92 93 T technical support 6 tools 28 TPM Trusted Platform Module 81 troubleshooting 86 U UIDLED 98 USB connector 89 USB support 88 utilities 86 utilities deployment 87 V video connector 89 Index 117 W wornings 34 Index 118
56. e von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen 3No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht
57. eil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das Customer self repair 8 defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung guf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlie lich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente L
58. elf repair 15 Illustrated parts catalog Mechanical components Description Spare part number Customer self repair E e E 6 Access Access panel Access panel E Access panel 8 bay SFF LFF NY 001 en E b Access panel 12 bay LFF 25 bay SFF 696959 001 DEE d seet nee SFF hard drive cage 8 bay with backplane 670943 001 SFF on panel sen ee a 8 bay with cables left and right ears no 675602 001 Optional backplane Illustrated parts catalog 16 Description Spare part number Customer self repair on page 6 b 25 bay with cables left and right ears with 696958 001 Optional backplane LFF front panel assembly Lou A ca backplane MA SA backplane A S NNI Jee posee eei QUERN ee Tan mern ae Jee ee eem me enden ja jHeddmveblnt fe presaedengr mee ede i b Hard drive blank LFF 667279 001 9 Heatsink Blank 662522001 DIMM blank 716110 001 Mandatory GE Hardware blank kit 662519 001 b Fan blank c FlexibleLOM blank d PCI riser cage blank poc e Expansion slot blank L m 679833001 7 1 Si 1 Plastic battery holder 12 LFF 25 SFF 687957 001 Miscellaneous hardware kit 662523 001 a Fan bracket left e Basepan cable retention clip Miscellaneous hardware kit 2 700383 001 Ball bearing rail kit SFF 662535 001 Illustrated parts catalog 17 Description Spare part number Customer self repair on page 6 Ball bearing rail k
59. em board and disconnect the USB cable from the front of the Systems Insight Display Removal and replacement procedures 57 c Remove the Systems Insight Display To replace the component reverse the removal procedure Front panel assembly To remove the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the server from the rack on page 30 Remove the access panel Access panel on page 34 Removal and replacement procedures 58 5 Remove the serial label pull tab if it is an 8 LFF 8 SFF or 16 SFF configuration and retain it for the new front panel assembly 6 Remove the air baffle Air baffle on page 35 7 Remove all drives Hot plug drive on page 40 8 f installed remove the optical drive Optical drive on page 49 9 Remove the fan cage Fan cage on page 54 10 Disconnect all cables from the front panel assembly Ur IMPORTANT If any cables in the front panel assembly need replacing the entire front panel assembly must be replaced 11 Remove the four T 10 Torx screws from each side and then remove the front panel assembly To replace the component reverse the removal procedure Removal and replacement procedures 59 Flash backed write cache procedures Two types of procedures are provided for the FBWC option
60. er supports variable fan speeds The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server The server shuts down in the following temperature related scenarios e A POST o The BIOS suspends the server for 5 minutes if it detects a cautionary temperature level If the cautionary temperature level is still detected after 5 minutes the BIOS performs an orderly shutdown and enters Standby mode Removal and replacement procedures 52 o The BIOS performs an orderly shutdown if two or more fans have failed o The server performs an immediate shutdown if it detects a critical temperature level We IMPORTANT An immediate shutdown is a hardware controlled function and it overrides any firmware or software actions e In the operating system o The Health Driver performs an orderly shutdown if it detects a cautionary temperature level If the server detects a critical temperature level before the orderly shutdown occurs the server performs an immediate shutdown Additionally the Health Driver performs an orderly shutdown if more than one fan is failed or removed o When Thermal Shutdown is disabled in RBSU the server performs an immediate shutdown if it detects a critical temperature level We IMPORTANT An immediate shutdown is a hardware controlled function and it overrides any firmware or software actions To remove the component 1 Extend Extend the server from the rack on page
61. errens 29 Remove the server from the rock 30 Access the product rear Gong 30 Access the Systems Insight Display i 31 Release the full length expansion board retainer sse 32 Safety considerations nn nono rn nono nn ron nn nono raro n rn enakan anakanak 33 Preventing electrostatic discharge oorr AN 33 Symbols on equipment 33 Server warnings and cautions ccoo non tettette Stis tts onn rro rra nr rre narran rn rr nennen 34 Access panel i 34 Air 2 ban c UU UU MT 35 UN 36 Pe en NRSTAESFRPREN 36 PCle riser ecage Brimary E 37 Peer ena ea na 38 PCle riser bodrd EE 39 Drive Nol lol an er PTT MAA PPNS AAN TAPIN TAS NAMA PASARAN SARANA NASA ENI AA APIP PP 40 Hot plug driverene eers neee isn nese ERER EEEE AERE OE EEE EERE R EE EERE EREE TEE ae amine 40 Power supply Bon 41 AE power SUppI Ye Sa ee 41 48V DC power supply open 42 De 49 Power supply backplane i 51 A A 52 ONE 54 Flexibel Nono EOD EOM ON MR NM NM NIMM Ped 54 SFF hard drive cdge NBA 56 Systems Insight e A A ee 57 Front el EE 58 Flash backed write cache procedures i 60 Flashebacked wine guiche module kk 60 Flash backed write cache capacitor pack nn Wo WWW 61 Recovering data from the flash backed write cache 64 Expansion slot blanks i 65 Expansion o 65 Halflength expansion board oss EDU OMNEM MM 65 Contents 3 Full length expansion board ii 66 ledlSin 67 roll e RUE 69 Blut
62. erver Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Removal and replacement procedures 67 n page 34 el pa Access air baffle Air baffle on P 6 Remove the heatsink 4 Remove the access pane page 35 5 Remove the the component To replace from the heatsink 1 Remove the thermal interface protective cover nt proce placeme al and re Remov 2 Install the heatsink S OW m We A ge Install the air baffle Air baffle on page 35 Install the access panel Access panel on page 34 Slide the server into the rack Connect each power cord to the server Connect each power cord to the power source Power up the server Processor A D DD b WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed CAUTION To prevent possible server overheating always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank C
63. frequency 50 Hz 60 Hz Specifications 111 Rated input current 5 6 A at 240 V DC 3 5 A at 380 V DC Rated input power 1320 W at 240 V DC input 1302 W at 380 V DC input Btus per hour 4505 at 240 V DC input 4444 at 380 V DC input Power supply output Rated steady state power 1200 W at 240 V AC to 380 V DC input Maximum peak power 1200 W at 240 V AC to 380 V DC input HP 1200W Common Slot Platinum Plus Hot Plug Power Supply 94 efficiency Cc Rated input voltage 100 to 120 VAC 200 to 240 VAC 50 Hz to 60 Hz Rated input current 9 1 A at 100 VAC 6 7 A at 200 VAC Maximum rated input power 897 W at 100V AC input 1321 W at 200V AC input Btus per hour 3408 at 120V AC input 4433 at 200V to 240V AC input Rated steady state power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Maximum peak power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Specifications 112 Acronyms and abbreviations AMP Advanced Memory Protection FBWC flash backed write cache FDR fourteen data rate FIO Factory Integrated Option FLR FlexibleLOM for rack servers FLR SFP FlexibleLOM for rack servers with an SFP connector HP SIM HP Systems Insight Manager iLO Integrated Lights Out IML Integrated Management Log LFF large form factor NEBS Network Equipment Building System NMI nonmaskable interrupt Acronyms and abbrevia
64. fy the DIMMs installed in the server see DIMM slot locations on page 100 To remove the component 1 2 Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Removal and replacement procedures 73 5 Remove the air baffle Air baffle on page 35 6 Remove the DIMM To replace the component reverse the removal procedure For DIMM configuration information see the server user guide System battery If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock AN WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server on page 28 2 Remove all
65. h Removal and replacement procedures 34 Air baffle CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hotplug components minimize the amount of time the access panel is open To remove the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack 4 Remove the access panel Access panel on page 34 We IMPORTANT It is necessary to remove the PCI riser cage only if there is a full length expansion board installed E If any full length expansion boards are installed do one of the following o Remove the primary PCle riser cage PCle riser cage primary on page 37 o Remove the secondary PCle riser cage PCle riser cage secondary on page 38 6 Remove the air baffle To replace the component reverse the removal procedure Removal and replacement procedures 35 2U rack bezel To remove the component Unlock the 2U rack bezel press the latch on the 2U rack bezel and then remove the 2U rack bezel To replace the component reverse the removal procedure PCle riser blank CAUTION To prevent improper cooling and thermal damage do not oper
66. he white paper on the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdf DIMM slot locations DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines as Ge ajaa ez gi meer opem IE AA rape 11 iCGKDHL JFBIEAICGKDHL JFBIEAI ARAR ADAR 1 I 1 I I i P2 I I I lil nu I 1 I 1 I I I Il ITI 123456 789000 123456 7890m2 Front of server i SAS and SATA device numbers e SFF 8 device bay numbering Component identification 100 e Optional SFF 16 device bay numbering Box a a pcm e SFF 25 device bay numbering e LFF 12 device bay numbering Component identification 101 Hotplug drive LED definitions fen Te fs mn Solid blue The drive is being identified by a host application zs Flashing blue The drive carrier firmware is being updated or requires an update Ep of Me drive No drive achn EN MEN not remove MN white Do not remove EL drive Removing the drive causes one or more of the logical drives to fail Of Removing the drive does not cause a logical drive to fail Aa Dr drive is a member of one or more logical drives en green The drive is rebuilding or performing a RAID migration strip size migra
67. ications 105 error messages 86 expansion board retainers 32 expansion boards 64 65 expansion slot blanks 64 extending server from rack 29 external USB functionality 88 F fan cage 53 fans 52 FBWC cabling 84 FBWC module 102 FBWC procedures 59 63 features 89 flash backed write cache capacitor pack 60 flash backed write cache module 59 flash backed write cache procedures 59 63 FlexiblelOM 54 front panel assembly 57 front panel buttons 91 front panel components 89 front panel LEDs 91 ful length expansion board 32 65 H hard drive bays 89 hard drive blanks 40 hard drive cage 56 hard drive LEDs 100 hard drives determining status of 100 health LEDs 91 heatsink 66 hotplug fans 30 102 HP Insight Diagnostics 86 87 HP technical support 6 illustrated parts catalog 16 LO Integrated Lights Out 87 IML Integrated Management Log 87 Insight Diagnostics 86 87 Integrated Lights Out iLO 87 Index 116 Integrated Management Log IML 87 internal USB functionality 88 L LEDs 93 100 LEDs front panel 100 LEDs hard drive 100 LEDs SAS hard drive 100 LEDs troubleshooting 101 M maintenance 28 management tools 86 mechanical components 16 mechanical specifications 105 memory dump 98 N NMI header 98 non hot plug PCI riser board slot definitions 95 O operating system crash 98 optical drive 49 89 optical drive cable 83 P part numbers 16 PCI riser board definitions 95 PCl
68. iency on page 107 e HP 500W Common Slot 277VAC Hot Plug Power Supply 94 efficiency on page 108 e HP 750W Common Slot 277VAC Hot Plug Power Supply 94 efficiency on page 108 e HP 750W Common Slot Titanium Hot Plug Power Supply 96 efficiency on page 109 e HP 750W Common Slot Gold Hot Plug Power Supply 92 efficiency on page 109 Specifications 106 e HP 750W Common Slot Platinum Plus Hot Plug Power Supply 94 efficiency on page 110 e HP 750W Common Slot 48VDC Hot Plug Power Supply 94 efficiency on page 110 e HP 1200W Common Slot 277VAC Hot Plug Power Supply 94 efficiency on page 111 e HP 1200W Common Slot 380VDC Hot Plug Power Supply 94 efficiency on page 111 e HP 1200W Common Slot Platinum Plus Hot Plug Power Supply 94 efficiency on page 112 For detailed power supply specifications see the server QuickSpecs on the HP website hp h18000 www1 hp com products quickspecs 14209 div 14209 div html HP 460W Common Slot Gold Hot Plug Power Supply 92 efficiency Rated input voltage 100 to 120 VAC 200 to 240 VAC 50 Hz to 60 Hz Rated input current 5 5 A at 100 VAC 2 6 A at 200 VAC Rated input power 526 W at 1 00V AC input 505 W at 200V AC input BTUs per hour 1794 at 100V AC input 1725 at 200V AC input Rated steady state power 460 W at 00V to 20V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input HP 460W Com
69. is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Illustrated parts catalog 18 Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product 3No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servico de garantia destinado ao produto 3No Nenhuma Algumas pe as da HP nao s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a m
70. it LFF 692480 001 SE 21 Cable management arm not supported with 675606 001 Mandatory the friction rail kit Not shown Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pieces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pieces HP ne sont pas concues pour perme
71. kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Customer self repair 10 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go selfrepair Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pegas com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma peca CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas serGo cobradas as despesas de transporte e m o de obra do servico Opcional Pecas cujo reparo feito pelo cliente opcional E
72. lacement procedures 30 To access the server rear panel 1 Release the cable management arm E 9 9 amp S c 2 Open the cable management arm Note that the cable management arm can be right mounted or left mounted Access the Systems Insight Display To access the HP Systems Insight Display in a server with a LFF configuration 1 Press and release the panel Removal and replacement procedures 31 2 After the display fully ejects rotate the display downward to view the LEDs Release the full length expansion board retainer To remove the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack 4 Remove the access panel Access panel on page 34 5 Release the full length expansion board retainer To replace the component reverse the removal procedure Removal and replacement procedures 32 Safety considerations Before performing service procedures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity fro
73. lichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzt
74. m a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions AA AOS A AA IN AN 27 66 kg 61 0 lb This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel This symbol indicates the presence of electric shock hazards The area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or d
75. mon Slot Platinum Plus Hot Plug Power Supply 94 efficiency eeeweww 0 0000 100 to 120 VAC 200 to 240 VAC Rated input voltage Rated input frequency 50 Hz to 60 Hz Rated input current 5 2A at 100 VAC 2 5 A at 200 VAC Rated input power 517 W at 100V AC input 496 W at 200V AC input Btus per hour 1764 at 100V AC input 1694 at 200V AC input Specifications 107 Rated steady state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input HP 500W Common Slot 277VAC Hot Plug Power Supply 94 efficiency Input requirements Jl Rated input current 3 0 A at 200 V AC 2 0 A at 277 V AC Rated input power 600 W at 200 V AC input 554 W at 277 V AC input Btus per hour 1843 at 200 V AC input 1831 at 277 V AC input Power supply output er TI Ten Rated steady state power 500 W at 200 V AC to 277 V AC input Maximum peak power 500 W at 200 V AC to 277 V AC input HP 750W Common Slot 277VAC Hot Plug Power Supply 94 efficiency Input requirements Rated input voltage 200 V to 277 V AC Rated input frequenc 50 Hz 60 Hz Rated input current 4 5 A at 200 V AC 3 0 A at 277 V AC Rated input power 900 W at 200 V AC input 831 W at 277 V AC input Btus per hour 2796 at 200 V AC input 2767 at 277 V AC input Power supply output S o o oe Rated steady state power 750 W at 200 V AC to 277 V AC input Maximum peak power 750
76. move the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Remove the air baffle Air baffle on page 35 Remove the fan cage Fan cage on page 54 S Cg Oe e Disconnect the optical drive cable Removal and replacement procedures 49 8 Remove the optical drive Removal and replacement procedures 50 10 Before replacing the component install the optical drive bracket retained from the optical drive you are replacing To replace the component reverse the removal procedure Power supply backplane To remove the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove all power supplies AC power supply on page 41 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack 5 Remove the access panel Access panel on page 34 Removal and replacement procedures 51 6 Disconnect the SATA cable gt ZAR To replace the component reverse the removal procedure Hot plug fan The serv
77. n 103 Hot plug fans E 104 Storage and expansion diagram ei 105 Speele oos Eb ptu eee 106 Environmental specifications eene ener eene enre eere enres nenne earnen rennene 106 Mechanical specifications ee 106 Power supply specifications eene eene nnne nennen three enne enne eren enne nnn nnns 106 HP 460W Common Slot Gold Hot Plug Power Supply 92 efficiency 107 HP 460W Common Slot Platinum Plus Hot Plug Power Supply 94 efficiency 107 HP 500W Common Slot 277VAC Hot Plug Power Supply 94 efficiency 108 HP 750W Common Slot 277VAC Hot Plug Power Supply 94 efficiency 108 HP 750W Common Slot Titanium Hot Plug Power Supply 96 efficiency ooooooooWoWooo 109 HP 750W Common Slot Gold Hot Plug Power Supply 92 efficiency 109 Contents 4 HP 750W Common Slot Platinum Plus Hot Plug Power Supply 94 efficiency 110 HP 750W Common Slot 48VDC Hot Plug Power Supply 94 efficiency oooooooWoWooo 110 HP 1200W Common Slot 277VAC Hot Plug Power Supply 94 efficiency ooooooWoooo 111 HP 1200W Common Slot 380VDC Hot Plug Power Supply 94 efficiency ooooooooWooo 111 HP 1200W Common Slot Platinum Plus Hot Plug Power Supply 94 efficiency 112 OM Eo cR lenis A ptm 113 Dewata obiil aoo vu
78. nce technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d loi indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la piece d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pieces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cos les pi ces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pieces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati
79. os productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el ca
80. ove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 If it is populated with expansion boards remove the PCle riser cage for better access PCle riser cage primary on page 37 If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs o If the amber LED is flashing data is trapped in the cache Restore system power and restart this procedure from step 1 o Ifthe amber LED is not illuminated remove the controller from the server and then continue with the next step Removal and replacement procedures 60 9 Open the ejector latches on each side of the cache module connector Normally the cache module is ejected from the cache module connector If the module is not ejected automatically remove the cache module 10 If the cache module is connected to a capacitor pack disconnect the capacitor pack cable from the connector on the top of the cache module To replace the component reverse the removal procedure CAUTION To prevent damage to the cache module during installation be sure the cache module is fully inserted before pressing down Flash backed write cache capacitor pack To remove the component 1 Back up all data Removal and replacement procedures 61 Close all applications Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect
81. ower a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Remove the air baffle Air baffle on page 35 6 Remove the fan cage Fan cage on page 54 Removal and replacement procedures 81 7 Disconnect the Chipset SATA cable from the system board and the hard drive backplane and remove from the cable guide To replace the component reverse the removal procedure HP Trusted Platform Module The TPM is not a customer removable part CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact an HP authorized service provider for a replacement system board and TPM board Removal and replacement procedures 82 Cabling SAS hard drive cabling Hard drive cabling 8 SFF 25 SFF 12 LFF Hard drive cabling 16 SFF 8 SFF with optional drive cage Cabling 83 Hard drive cabling 8 LFF Cabling 84 FBWC cabling e B8or 16 drive
82. ower cap Off System is in standby or no cap is set Solid green Power cap applied Component identification 93 be perm NIC link activity Off No link to network If the power is off view the rear panel RJ 45 LEDs for status Rear panel LEDs and buttons on page 96 Flashing green Network link and activity Solid green 2 Network link 3 AMP status Off AMP modes disabled Solid green AMP mode enabled Solid amber Failover Flashing amber Invalid configuration 4 Over temp Off 2 Normal Solid amber High system temperature detected All other LEDs Off Normal Amber Failure For more information on the activation of these LEDs see Systems Insight Display LED combinations on page 94 Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated Systems Insight Display LEDs the system power LED and the health LED indicate system status Systems Insight Display System power LED and color LED Processor amber Amber One or more of the following conditions may exist Processor in socket X has failed Processor X is not installed in the socket Processor X is unsupported ROM detects a failed processor during POST Processor amber Amber Green Processor in socket X is in a pre failure condition DIMM amber Red Green One or more DIMMs have failed DIMM amber
83. page 87 Diagnostic tools 88 USB support and functionality USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following POST RBSU Diagnostics DOS Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys This solution provides for use of a permanent USB key installed in the internal connector avoiding issues of clearance on the front of the rack and physical access to secure data External USB functionality HP provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through RBSU Diagnostic tools 89 Component identification Front panel components e SFF model 8 drive Systems Insight Display USB connectors 2 Systems Insight Display USB connectors 2 Component identification 90 e SFF model 25 drive Wem epon
84. ply and some internal circuitry remain active until AC power is removed To remove the component L 2 Power down the server on page 28 Remove all power Removal and replacement procedures 66 a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Disconnect any external cables that are connected to the expansion board Disconnect any internal cables that are connected to the expansion board Release the full length expansion board retainer and then remove the PCle riser cage Remove the full length expansion board To replace the component reverse the removal procedure Heatsink N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed CAUTION To avoid thermal shutdown all fans must be installed in a dual processor configuration To remove the component 1 2 Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the s
85. r built power connections Be sure no wire protrudes from the bottom of the ring terminal barrels To remove the component 1 Make sure the 48V DC power source is off or the PDU breaker is in the off position and then disconnect the power cord from the 48V DC power source or PDU 2 Remove the power cord from the cable management arm if installed Removal and replacement procedures 42 3 Remove the safety cover 4 Remove the power ring tongues from the terminal block Removal and replacement procedures 43 5 Remove the ground earthed wire from the ground screw and washer 6 Attach the screws to the terminal block We IMPORTANT The minimum nominal thread diameter of a pillar or stud type terminal must be 3 5 mm 0 138 in the diameter of a screw type terminal must be 4 0 mm 0 157 in Removal and replacement procedures 44 7 Remove the power supply from the power supply boy 8 f you are not immediately replacing the power supply install the safety cover To replace the component 1 If you are not using an optional HP input cable or the ring tongues you crimped previously with the ground cable disconnected from the 48V power source crimp the ring tongues to the power and ground cables coming from the 48V source We IMPORTANT The power supply uses two power ring tongues and one ground ring tongue They are not interchangeable Removal and replacement procedures 45 2 Remove the safety co
86. ric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed 1 Power down the server on page 28 Removal and replacement procedures 54 gt S Ss pi Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove any attached network cables Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Remove the primary PCle riser cage PCle riser cage primary on page 37 Loosen the thumbscrew Remove the existing FlexibleLOM Pull the FlexibleLOM toward the front of the server while removing it to avoid catching it on the rear chassis Removal and replacement procedures 55 To replace the component 1 Firmly seat the FlexibleLOM in the slot and then tighten the thumbscrew mp mom mo we 9 S Install the PCle riser cage PCle riser cage primary on page 37 Install the access panel Access panel on page 34 Slide the server into the rack Connect the LAN segment cables Connect each power cord to the server Connect each power cord to the power source Power up the server SFF hard dri
87. ring the server startup sequence press the F9 key to access RBSU 2 Select the Advanced Options menu 3 Select Service Options 4 Select Serial Number The following warning appears Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis 8 Enter the product ID and press the Enter key Removal and replacement procedures 80 9 Press the Esc key to close the menu 10 Press the Esc key to exit RBSU 11 Press the F10 key to confirm exiting RBSU The server automatically reboots 150W PCle power cable option N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Disconnect the cable as indicated To replace the component reverse the removal procedure Chipset SATA cable option To remove the component 1 Power down the server on page 28 2 Remove all p
88. rse the removal procedure PCle riser board To remove the component 1 2 Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 If any full length expansion boards are installed release the full length expansion board retainer on page 32 Remove the PCle riser cage PCle riser cage primary on page 37 Remove any expansion boards from the PCle riser cage Expansion boards on page 65 Removal and replacement procedures 39 8 Remove the PCle riser board To replace the component reverse the removal procedure Drive blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Remove the drive blank To replace the component slide the component into the bay until it clicks Hot plug drive CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hotplug components minimize the amount of time the access panel is open 1 Determine the status of the drive from the hot plug drive LED definitions on page 102 2
89. s por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Optional Opcional Pecas cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranca de
90. ser cage is installed in the secondary riser connector e Installing the riser cages listed in the table above in either the primary or secondary riser connectors determines the form factor of the PCI cards supported by those riser cages e FL FH denotes full length full height HL FH denotes half length full height LP denotes low profile e ThePCle2 x16 riser cage supports a maximum power of 150 W with an HP power cable This cable must be used for PCle card wattages greater than 75 W Slot description example Slot 3 PCle2 x8 4 2 1 Negoiobe link width s Physical connector link width Gen signaling rate Slot number Component identification 97 System board components PAR B mum 71 NAAAANOE O Fan connector 6 PS 7 Fames SSS Fan connector 3 First drive cage box 2 power connector Cl DS Ess s CNN ho Processor 2 DIMM slots SATA optical drive connector i 10 12 13 14 15 16 18 NMI jumper System battery SD card slot Secondary processor 2 PCI riser connector 20 21 22 Component identification 98 Description System maintenance switch Processor 2 socket 2 FlexibleLOM SAS connector 1 SAS connector 2 Cache module connector Processor 1 socket RDX power connector System maintenance switch Off HP LO security is enabled On HP iLO security is disabled Off System configuration can
91. ss Slot 5 Internal 8 lt SD Card y d PCle 3 0 x16 e FORTIRI Full Height Half Length Vidc Half Length Half Length PCI Express Slot 3 iLOA Ports PCI Express Slot 6 1 PCle 2 0 x4 x8 Conn PCle 3 0 x8 Optional Secondary Riser Management Full Height d2 Serial Full Height Half Length Port Half Length Standard Primary Riser Management Standard Secondary Riser Port RJ45 FlexibleLOM Slot SAS Drives DL380p Gen PCle 3 0 x8 Storage 8SFF 25SFF Proprietary Size PMC8020 oprietary Size Rene SLFF 12LFF Block Diagram Component identification 105 Specifications Environmental specifications 10 C to 35 C 50 to 95 F 30 C to 60 C 22 F to 140 F Relative humidity noncondensing Operating 10 to 90 28 C 82 4 F maximum wet bulb temperature Non operating 5 to 95 38 7 C 101 7 F maximum wet bulb temperature All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Mechanical specifications Weight maximum all LFF 27 66 kg 61 0 Ib drives Weight minimum one SFF 18 59 kg 41 lb drive Power supply specifications Depending on installed options the server is configured with one of the following power supplies e HP 460W Common Slot Gold Hot Plug Power Supply 92 efficiency on page 107 e HP 460W Common Slot Platinum Plus Hot Plug Power Supply 94 effic
92. ssas pecas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVA O Algumas pecas da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pegas CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condic es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pega CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a peca com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A peca com defeito deve ser enviada com a documentac o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da peca e determina a transportadora servico postal a ser utilizado
93. systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP ROM Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features Displaying system information e Selecting the primary boot controller e Configuring memory options e Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support rbsu Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e From within the HP iLO user interface e From within HP Insight Diagnostics on
94. t logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no Customer self repair 9 enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrep
95. t EMG v1 gr e Japanese http www hp com support Proliant EMG v1 jp e Simplified Chinese http www hp com support Proliant EMG v1 sc HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download Diagnostic tools 87 HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 87 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating
96. t can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Access panel AN A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 Power down the server on page 28 2 Extend the server from the rack on page 29 Open or unlock the locking latch slide the access panel to the rear of the chassis and remove the access panel To replace the component 1 Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server approximately 1 25 cm 0 5 in 2 Push down on the hood latch The access panel slides to a closed position 3 Tighten the security screw on the hood latc
97. taxa adicional dependendo do tipo de servico de garantia destinado ao produto SNo Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pe as est o identificadas com a marca No N o no cat logo de pecas ilustrado Illustrated parts catalog 26 Mandatory HP Optional HP No HP HP HP
98. tion capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Foshing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed The drive is not configured by a RAID controller PCI riser cage LED CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage Component identification 102 On AC power is connected Off AC power is disconnected FBWC module LEDs P222 P420 P421 The FBWC module has three single color LEDs one amber and two green The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing Off O The cache module is not powered Of Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up and the capacitor pack is charging Off Off Flashing 1 Hz The cache module is idle and the capacitor pack is charging Component identification 103 1 Amber 2 Gren Interpretation Flashing 0 5 Hz controller 1 Amber 2 Green 3 Green Interpretation Off Off The cache module is idle and the capacitor pack is charged Off The cache module is
99. tions 113 NVRAM nonvolatile memory PCle Peripheral Component Interconnect Express POST Power On Self Test QDR quad data rate RBSU ROM Based Setup Utility SAS serial attached SCSI SATA serial ATA SFF small form factor SFP small form factor pluggable TPM Trusted Platform Module UID unit identification USB universal serial bus Acronyms and abbreviations 114 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 115 Index 150W PCle power cable 80 A AC power supply 41 106 107 108 109 110 111 access panel 34 air baffle 35 B battery 73 blue screen event 98 buttons 28 89 C cable management arm 30 cables 82 cabling 82 83 cautions 34 chipset SATA cable 80 components 16 89 components identification 16 89 connectors 89 crash dump analysis 98 CSR customer self repair 6 16 customer self repair CSR 6 16 D data recovery 63 DC power supply 42 diagnostic tools 86 diagnostics utility 86 diagram storage and expansion 104 DIMM slot locations 99 DIMMs 72 99 drive LEDs 100 drives 40 100 electrostatic discharge 33 environmental specif
100. ttre au client d effectuer lui m amp me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto 3No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teil
101. ve cage To remove the component 1 2 sm 1 e us ZS Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Remove all hot plug hard drives Hot plug drive on page 40 Remove the air baffle Air baffle on page 35 Remove the fan cage Fan cage on page 54 Disconnect all cables from the hard drive backplane Removal and replacement procedures 56 9 Remove the hard drive cage To replace the component reverse the removal procedure Systems Insight Display To remove the component 1 Power down the server on page 28 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Remove the air baffle Air baffle on page 35 Remove the fan cage Fan cage on page 54 ah A A gt Remove the Systems Insight Display a Remove the screw from the rear of the Systems Insight Display b Disconnect the Systems Insight Display cable and the USB cable from the syst
102. ve positions or there are volumes present in the recovery server a 1724 POST message appears stating that logical drive configuration has been updated automatically Removal and replacement procedures 64 Expansion slot blanks N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hotplug components minimize the amount of time the access panel is open To remove the component 1 2 mo Ss SZ Power down the server on page 28 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 29 or remove Remove the server from the rack on page 30 the server from the rack Remove the access panel Access panel on page 34 Disconnect any external cables that are connected to the expansion board Disconnect any internal cables that are connected to the expansion board Remove the PCle riser cage PCle riser cage primary on page 37 Remove the expansion slot blank To replace
103. ver from the terminal block on the front of the power supply 3 Remove the screws from the terminal block ES IMPORTANT The minimum nominal thread diameter of a pillar or stud type terminal must be 3 5 mm 0 138 in the diameter of a screw type terminal must be 4 0 mm 0 157 in Removal and replacement procedures 46 4 Attach the ground earthed wire to the ground screw and washer and tighten to 1 47 N m 13 Ib in of torque The ground wire must be connected before the positive or negative lead wires 5 Attach the power ring tongues to the terminal block following the polarity label below the terminal block and then tighten the screws to 1 47 N m 13 Ib in of torque Removal and replacement procedures 47 6 7 10 11 Replace the safety cover Insert the power supply into the power supply bay until it clicks into place Route the power cord Use best practices when routing power cords and other cables A cable management arm is available to help with routing To obtain a cable management arm contact an HP authorized reseller Make sure the 48V DC power source is off or the PDU breaker is in the off position and then connect the power cord to the 48V DC power source or PDU Turn on the 48V power source or switch the PDU breaker to the on position to supply 48V to the power supply Be sure that the green power supply LED is on Removal and replacement procedures 48 Optical drive To re

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