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Intel Server Board SE7500WV2SCSI Motherboard

1. 42 9 Menu foreach SCSI Channels ete tero eter bee ibo ao teo od su ne ooo p a Do bud end donas 43 107 EXIUMON SE Pm 43 Tl JGommandLine ForTial zs att ent ttc eet metet eate aac en etai on 58 12 ConugurduonautTipOl erreichen 69 CB ouem teen ie eu 70 14 Standard POST Error Messages and Codes uu222sss2sssnenenne nenne nenne nenne nenne nennneenn 74 15 Extended POST Error Messages and Codes 2222u02220002ennenennn nenne nennne nenne nennen 76 16 BIOS Recovery Beep CodeS nenne 77 17 Bootbl ck Error Beep Codes oie desea oue e o eeu icin dex Raub da agone 77 19 POWer Usage Worksheet 1 nun Re Ine SURE 85 19 POWGE Usage VVorksheel 2 aeos oet ie lee 86 vi Intel Server Board SE7500WV2 Product Guide 1 Description Server Board Features The SE7500W V2 is available in either SCSI or ATA hard drive interface versions as described in Table 1 The features listed in Table 2 are common to both server board versions Table 1 Server Board Versions Feature Description SCSI Dual channel Ultra160 LVD SCSI accessible at rear panel I O and internally ATA Dual channel ATA 100 RAID amp NOTE The feature set listed in Table 2 only reflects usage with either the 1U Intel SR1300 or the 2U Intel SR2300 server chassis Third party or OEM chassis may not provide all of the features listed below Table 2 Server Board Features Feature Description Processors Dual processor slots
2. Moves the selected event from the enabled list to the disabled list e Moves the selected event from the disabled list to enabled the list e lt lt Moves all events from the disabled list to the enabled list Click Save to save the changes Click Close to return to the PEP Configuration window To send a test page to verify that you have correctly configured PEP from the Options menu choose Send Alert Click Save to save the configuration Click Close to return to the Platform Event Manager window Intel Server Board SE7500WV2 Product Guide Setting Up LAN Alerts To set up the server to send alerts over the LAN l 10 11 12 13 14 15 Configure the remote system to receive alerts For more information see the documentation for Intel Server Management software From the SSU Main window choose Platform Event Manager PEM In the PEM window click Configure LAN and fill in the boxes described in the following steps boxes that aren t listed here are not required for LAN alerts Select the Enable LAN Alerts check box Optional In the SNMP Community String box enter a string for the community field in the Header section of the SNMP trap sent for an alert The string must be from 5 to 16 characters The default string is public In the IP Setup box choose either e DHCP the IP address for the server is automatically assigned by the DHCP dynamic host control protocol server on the network The
3. Press while BIOS is updating memory size on screen Display a menu for selecting the boot device lt ESC gt Press anytime after memory check To remove the splash screen lt ESC gt Power On Self Test POST Each time you turn on the system the BIOS begins execution of the Power On Self Test POST POST discovers configures and tests the processors memory keyboard and most installed peripheral devices The time needed to test memory depends on the amount of memory installed POST is stored in flash memory 1 Turn on your video monitor and system After a few seconds POST begins to run and displays a splash screen 2 While the splash screen is displayed e Press F2 to enter the BIOS Setup see BIOS Setup OR e Press Esc to view POST diagnostic messages and change the boot device priority for this boot only see Temporarily Changing the Boot Device Priority on page 41 40 Intel Server Board SE7500WV2 Product Guide 3 After pressing F2 or Esc during POST you can press lt Ctrl A gt to run the SCSISelect Utility For more information see Running the Adaptec SCSISe ect Utility on page42 4 If you do not press F2 or Esc and do NOT have a device with an operating system loaded the boot process continues and the system beeps once The following message is displayed Operating System not found 5 Atthis time pressing any key causes the system to attempt a reboot The system searches all re
4. asa standard serial port as an Emergency Management Port or for serial output redirection over a LAN You can configure these settings using either the SSU or the SCW gt NOTES Important Intel SR1300 Server Chassis considerations If you have configured the Serial 2 port for use as an Emergency Management Port and always available the Serial 2 port will be accessible only by remote server management software The operating system will never be able to access the port If you have configured the Serial 2 port for Serial Over LAN the port s functionality will only be impacted when there is an active Serial Over LAN session from a remote console At all other times either the operating system or EMP will control the port depending on your configuration Intel Server Management Intel Server Management ISM is a system management package that is included on the ISM CD ISM applications interact with the integrated hardware system management features of the server to allow you to monitor and manage a server from a remote workstation e Remote connection from a WindowsT based client workstation over a LAN or over a modem or direct serial connection to the emergency management port on the server e Real time monitoring and alerting for server hardware sensors e Emergency management when the server is off but still connected to AC power lets you verify the state of the server diagnose hardware problems and power on off or reset t
5. 34 Intel Server Board SE7500WV2 Product Guide OM14134 Figure 18 Installing the Heat Sink 8 Place the heat sink clip 1 so the tab on the clip engages the slot on the heat sink A 9 Press one end of the clip down 2 10 Press the other end of the clip down 3 OM14140 Figure 19 Installing the Heat Sink Clip Upgrading 35 Removing a Processor 1 Observe the safety and ESD precautions at the beginning of this chapter and the additional cautions given here 2 If processor wind tunnel is installed unplug it from the server board and remove it from the heat sink 3 Disengage the retention clip from the processor socket 4 Remove the processor from the socket Replacing the Back up Battery The lithium battery on the server board powers the real time clock RTC in the absence of AC power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batte
6. 8191 4 1 Core to bus ratio Processor Cache disabled Yes 8192 L2Cachesizemismath Yes 8193 CPUID Processor Stepping are different Yes 8194 CPUID Processor Family are different Yes 8195 Front Side Bus Speed mismatch System Halted Yes Halt 8196 Processor Model are different Yes 8197 CPU Speed mismatch Yes 8300 Baseboard Management Controller failed to function Yes 8301 Front Panel Controller failed to Function Yes 8305 Hotswap Controller failed to Function Yes 8420 Intelligent System Monitoring Chassis Opened Yes 84F1 Intelligent System Monitoring Forced Shutdown Yes 84F2 Server Management Interface Failed Yes 84F3 BMC in Update Mode sd Yes 84F4 Sensor Data Record Empty Yes 84FF SystemEventLogFul Yes Intel Server Board SE7500WV2 Product Guide BIOS Recovery Beep Codes In the case of a Bootblock update where video is not available for text messages to be displayed speaker beeps are necessary to inform the user of any errors The following table describes the type of error beep codes that may occur during the Bootblock update Table 16 BIOS Recovery Beep Codes Beeps Error message POST Progress Code Description 1 Recovery started Start recovery process 2 Recovery boot error Flashing series of Unable to boot to floppy ATAPI POST codes or ATAPI CD ROM Recovery E9h process will retry EEh EBh ECh EFh Series
7. LED Decoder Description Clear video screen One Beep to indicate end of POST No beep if silent boot is enabled POST Error Codes and Messages The following table defines POST error codes and their associated messages The BIOS prompts the user to press a key in case of serious errors Some error messages are preceded by the word Error to highlight the fact that the system might be malfunctioning All POST errors and warnings are logged in the System Event Log unless the System Event Log is full 74 Table 14 Standard POST Error Messages and Codes Timer Channel 2 Error Yes Master Interrupt Controller Yes Slave Interrupt Controller Yes CMOS Battery Failure Yes CMOS Options not Set Yes CMOS Checksum Failure Yes CMOS Display Error Yes Insert Key Pressed Yes Keyboard Locked Message Yes Keyboard Stuck Key Yes Keyboard Interface Error Yes System Memory Size Error Yes External Cache Failure Yes Floppy Controller Error Yes Floppy A Error Yes Floppy B Error Yes Hard disk O Error Yes Hard disk 1 Error Yes Hard disk 2 Error Yes Hard disk 3 Error Yes CD ROM disk 0 Error Yes CD ROM disk 1 Error Yes continued Intel Server Board SE7500WV2 Product Guide Table 14 Standard POST Error Messages and Codes continued Error Code Error Message Pause on Boot 119 CD ROM disk 2 Error Yes 11A CD ROM disk 3 error Yes 11B Date
8. SCSI version only COM 1 serial header ICMB connector IPMB connector 64 bit PCI riser slot for PCI X bus C low profile Secondary processor socket AA Secondary processor fan connector Primary processor socket Primary processor fan connector A C D E B E o 4 I a P Q H S T U V W X Y Z L4 JL m Lis ue E 3 E BB CC DD F G IN m OM14124 Auxiliary signal connector Sys fan 1 connector Sys fan 2 connector Main power connector Battery Power supply signal connector ATX front panel connector SSI front panel connector Floppy FP IDE connector ATA IDE connector Floppy drive connector USB 2 amp 3 header ATA 100 connectors ATA version only Hard Disk Drive LED header Speaker Figure 1 Server Board Connector and Component Locations Intel Server Board SE7500WV2 Product Guide Back Panel Connectors OM14125 USB 0 connector Video connector SCSI channel A connector SCSI server board only NIC 2 RJ 45 connector Status LED Speed LED NIC 1 RJ 45 connector Status LED Speed LED PS 2 keyboard mouse connector RJ 45 serial port USB 1 connector Figure 2 Back Panel Connectors TLAC IOmmoog
9. e ECO60 950 International e CE Low Voltage Directive 73 23 EEC European Union e EMKO TSE 74 SEC 207 94 Nordics e GOST R 50377 92 Russia Product EMC Compliance The SE7500W V2 has been has been tested and verified to comply with the following electromagnetic compatibility EMC regulations when installed in a compatible Intel host system For information on compatible host system s contact your local Intel representative e FCC Class A Verification Radiated amp Conducted Emissions USA e ICES 003 Class A Radiated amp Conducted Emissions Canada e CISPR 22 Class A Radiated amp Conducted Emissions International e EN55022 Class A Radiated amp Conducted Emissions European Union e EN55024 Immunity European Union e CE EMC Directive 89 336 EEC European Union e GOST R 29216 91 Radiated amp Conducted Emissions Russia e GOST R 50628 95 Immunity Russia e VCCI Class A Radiated amp Conducted Emissions Japan e AS NZS 3548 Class A Radiated amp Conducted Emissions Australia New Zealand e RRL Class A Radiated amp Conducted Emissions Korea e BSMI Class A Radiated amp Conducted Emissions Taiwan 79 Product Regulatory Compliance Markings This product is marked with the following Product Certification Markings e UL Recognition Mark e CE Mark e Russian GOST Mark e Australian C Tick Mark N232 S e BSMI Certification Number 13 022 S EBH BERA
10. highlight the device you want the server system to boot from first For example if you want the server system to boot from the CD ROM first you select ATAPI CD ROM Drive gt NOTE One of the selections on the popup Boot menu is Enter Setup Selecting this option brings you into the BIOS Setup 4 Press Enter 5 The boot process continues When finished a system prompt displays Configuration Software and Utilities 41 Running the Adaptec SCSISelect Utility Each host adapter includes an onboard SCSISe ect configuration utility that allows you to configure view the settings of the host adapter and devices in the server The system finds the Adaptec AIC 7899 SCSI host adapter and displays the message Adaptec AIC 7899 SCSI BIOS V x xxx where x xxx is the version number of the SCSISelect utility Pressing lt Ctrl A gt at this time allows you to configure the Adaptec AIC 7899 SCSI host adapter When to Run the Adaptec SCSISelect Utility Use the SCSISelect utility to e Change default values e Check and or change SCSI device settings that may conflict with those of other devices in the server e Doalow level format on SCSI devices installed in the server Running the SCSISelect Utility 1 When this message appears on the video monitor lt lt lt Press lt Ctrl gt lt A gt for SCSISelect IM Uerlity gt gt gt 2 Press Ctrl A to run the utility When the main menu for the host adapter appears choose t
11. options e May enter either password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU e May enter either password to exit secure mode Secure Mode 18 Configure and enable the secure boot mode by using the SSU When secure mode is in effect e You can boot the server and the operating system will run but you must enter the user password to use the keyboard or mouse e You cannot turn off system power or reset the server from the front panel switches Secure mode has no effect on functions enabled via remote server management or power control via the watchdog timer Taking the server out of secure mode does not change the state of system power That is if you press and release the power switch while secure mode is in effect the system will not be powered off when secure mode is later removed However if the front panel power switch remains depressed when secure mode is removed the server will be powered off Intel Server Board SE7500WV2 Product Guide Summary of Software Security Features The table below lists the software security features and describes what protection each offers In general to enable or set the features listed here you must run the SSU and go to the Security Subsystem Group menu The table also refers to other SSU menus and to the Setup utility Table4 Software Security Features Feature Secure mode Disable writing to diskette Set a time out period so that keyb
12. or front panel NMI e Disabled remote systems are not allowed to initiate LAN connections In the IP Setup box choose either e DHCP the IP address for the server is automatically assigned by the DHCP dynamic host control protocol server on the network The Host Gateway and Subnet Mask boxes in the dialog are ignored e Static assign the IP address for the server using the Host Gateway and Subnet Mask boxes in the dialog If you chose Static IP Setup in the previous step fill in the IP addressing boxes e Host IP Address the IP address of this server e Gateway IP Address the IP address of the router for this server e Subnet Mask the IP address for the server s subnet The server uses this to decide if the alert destination is on the same subnet Click Save to save the changes Click Close to return to the PEM window Setting Up Remote Modem or Serial Access To configure remote modem or serial access l 2 54 From the SSU Main window choose Platform Event Manager PEM In the PEM window click Configure EMP and fill in the boxes described in the following steps boxes that aren t listed here are not required for remote access Intel Server Board SE7500WV2 Product Guide 3 To require a password for remote access enter the password in the Enter New Password box and in the Verify New Password box Passwords can be from 1 to 16 characters long using any ASCII character in the range 32 126 To clear the pa
13. paging string e Modem Init String the initialization string for the modem This string is sent every time the EMP initializes The maximum length for the string 1s determined at run time from firmware You will be notified if the string is truncated Following a save the actual string saved is displayed in the edit box Click Save to save the changes Click Close to return to the PEM window In the PEM window click Configure PEP Select the Enable PEP check box In the Blackout Period box enter the minimum time in minutes between successive pages The valid range is 0 255 where 0 disables the blackout period Setting a blackout period can save you from being flooded with repeat pages After you receive a PEP page no additional pages are sent by PEP for the duration of the blackout period In the Paging String box enter the phone number to dial for the page and the message you want sent with the page The maximum length for the paging string 1s determined at run time from firmware You will be notified if the string is truncated Following a save the actual string saved is displayed in the edit box From the Options menu choose Configure Event Actions In the Platform Event Paging Actions window move the events that you want to generate an alert to the Enabled column and move all other events to the disabled column using the following buttons e gt gt Moves all events from the enabled list to the disabled list e gt
14. restarts POST reloads the operating system and halts power to all peripherals Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration Hardware failure is a less frequent cause Checklist Q Are all cables correctly connected and secured Are the processors fully seated in their sockets on the server board Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all DIMMs installed correctly Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in BIOS Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Q Is AC power available at the wall outl
15. the hard disk controller next R G Off A Lock out PS 2 keyboard mouse if unattended start is enabled R Off G R Option ROM Scan A Off Off R Init Boot Devices The adapter ROM had control and has now returned control to BIOS POST Performing any required processing after the option ROM returned control A Off G A Float Processor Initialize Performing any required initialization before the coprocessor test next A IG Ic IR Enable Interrupts 0 1 2 Checking the extended keyboard keyboard ID and NUM Lock key next Issuing the keyboard ID command next R Off A Off Report second set of POST errors To Error messager R G G Off Prepare And Run Setup Error manager displays and logs POST errors Waits for user input for certain errors Execute setup A ot G G Set Base Expansion Memory Size A G Off Off Adjust Setup Programming the Setup options next H G H G Set Display Mode R G a G OEM Patch 12 R G G Build SMBIOS table and MP tables H G A G Program hotkey and timeout settings in keyboard controller H G A G Processor initialization before boot H G A G Copy required language strings to shadow RAM continued Technical Reference 73 Table 13 Post Codes continued Post G Green R Red A Amber Code MSB LSB Aah A of A Off oooh Off Off Off Off 000h Off Off Off Off Diagnostic
16. the integrated hardware features Intel Server Management software and the System Setup Utility and FRU SDR Load Utility used to configure the hardware features Baseboard Management Controller Intel server boards incorporate a baseboard management controller BMC which is a dedicated microcontroller for system management activities The BMC performs the following functions e Monitors system components and sensors including processors memory fans power supplies temperature sensors and chassis intrusion sensors e Manages nonvolatile storage for the system event log SEL sensor data records SDRs and baseboard field replaceable unit FRU inventory e Interfaces with the emergency management port EMP and LANI port to send alerts and interact with remote management systems e Provides the main front panel control functions power on off reset and so on 14 Intel Server Board SE7500WV2 Product Guide Field Replaceable Units and Sensor Data Records Field replaceable units FRUs are major modules in the chassis that contain active electronic circuitry FRUS can store information such as board serial number part number name and asset tag that can be read using the System Setup Utility page 49 The BMC stores FRU information for the baseboard in a nonvolatile storage component on the board The BMC uses Sensor Data Records SDRs to identify the sensors in the system for monitoring SDRs provide a list of the sensors thei
17. 120 minutes If no keyboard or mouse action occurs for the specified period attempted keyboard and mouse input will not be accepted The monitor display will go blank and the diskette drive will be write protected if these security features are enabled through Setup To resume activity Enter the correct password s To control access to setting or changing the system configuration set a supervisor password and enable it through Setup If both the supervisor and user passwords are enabled either can be used to boot the server or enable the keyboard and or mouse but only the supervisor password will allow Setup to be changed To disable a password change it to a blank entry or press CTRL D in the Change Password menu of the Supervisor Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup change the Clear Password jumper see Chapter 6 continued 20 Table4 Software Security Features continued Feature Description Control access to the To control access to using the system set a user password and enable it system other than SSU through Setup set user password To disable a password change it to a blank entry or press CTRL D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group To clear the password if you cannot access Setup change the Clear Password jumper see Chapter 6 Boot without keyboard The syste
18. Description Processor The SE7500W V2 accommodates one or two Intel Xeon processors with 512k cache in the INT3 FCPGA Socket 604 package This processor uses the 13 micron technology Check the Intel Customer Support website for the latest list of supported processors see http support intel com Memory The system board has six 168 pin DIMM slots each supporting 72 bit ECC registered DDR DIMMs DDR 200 or DDR 266 compatible Memory is partitioned in three banks You may install a minimum of 256 MB 128MB x 2 and as much as 12 GB Memory must be installed in pairs starting with bank 1 slots 1B and 1A The controller automatically detects sizes and initializes the memory array depending on the type size and speed of the installed DIMMs and reports memory size and allocation to the server via configuration registers gt NOTE Use DIMMs that have been tested for compatibility with the server board Contact your sales representative or dealer for a current list of approved memory modules Check the Intel Customer Support website for the latest tested memory list http support intel com PCI Riser Slots The server board has two PCI riser slots Riser slot B provides the following features e 184 pin 5 volt keyed 64 bit expansion slot connector e Support for either a 1 slot or a 3 slot PCI riser card e Support for both full length and low profile PCI cards Riser C provides the following features e 184 pin 5 vo
19. External SCSI channel A connector SCSI server board only Internal SCSI channel B connector SCSI server board only Serial 1 header Combined Floppy Front Panel IDE connector For use in an Intel chassis only Fan module connector Fan module connector Processor fan connectors For use in a non Intel chassis only Auxiliary power connector Main power connector Power supply signal connector Front panel connector For use in a non Intel chassis only Floppy connector For use in a non Intel chassis only IDE connector For use in a non Intel chassis only USB header ATA 100 primary secondary connectors ATA server board only Figure 13 Connecting Cables Intel Server Board SE7500WV2 Product Guide Getting Started with Intel Server Management and Intel SMaRT Tool Optional Intel Server Management and the hard drive Service Partition provide real time monitoring and alerting for your SE7500W V2 server hardware emergency remote management and remote server setup Intel Server Management is implemented by installing it within client server architecture The Service Partition provides you with the ability to remotely access a local partition on the server and to identify and diagnose server health issues Remote access is provided through either a modem or network connection To get started with Intel Server Management install the Service Partition first then the system s operating system and finally Intel Server Management The
20. Host Gateway and Subnet Mask boxes in the dialog are ignored e Static assign the IP address for the server using the Host Gateway and Subnet Mask boxes in the dialog If you chose Static IP Setup in the previous step fill in the IP addressing boxes e Host IP Address the IP address of this server e Gateway IP Address the IP address of the router for this server e Subnet Mask the IP address for the server s subnet The server uses this to decide if the alert destination is on the same subnet In the Alert IP Address box fill in the IP address of the system you want to receive alerts from this server If you want the alert to be broadcast to an entire subnet enter the IP address for the subnet From the Options menu choose Configure Event Actions In the BMC LAN Alerting Actions window move the events that you want to generate an alert to the Enabled column and move all other events to the disabled column using the following buttons e gt gt Moves all events from the enabled list to the disabled list e gt Moves the selected event from the enabled list to the disabled list e lt Moves the selected event from the disabled list to enabled the list e lt lt Moves all events from the disabled list to the enabled list Click Save to save the changes Click Close to return to the BMC LAN Configuration window To send a test alert to verify that you have correctly configured BMC LAN alerts from the Options men
21. Hz PCI bus master interface as a multifunction device The controller supports e DMA and PIO IDE drives and ATAPI devices e ATA and ATAPI proposal PIO Mode 0 1 2 3 4 DMA Mode 0 1 2 and Ultra DMA Mode 0 1 2 3 4 5 e IDE transfer rates up to 100 MB sec per channel e Host interface complies with PCI Local Bus Specification Revision 2 2 IDE RAID The ATA 100 controller supports IDE RAID through both ATA 100 channels In a RAID configuration multiple IDE hard drives are placed into one or more arrays of disks Each array is seen as an independent disk though the array may include one two three or four drives The IDE RAID can be configured as follows e RAIDO Striping one to four drives e RAID 1 Mirroring two drives e RAID 1 Spare drive three drives e RAID 0 One to four drives are required RAID 0 configurations are used for high performance applications as it doubles the sustained transfer rate of its drives RAID 1 configurations are primarily used for data protection It creates an identical drive backup to a secondary drive Whenever a disk write is performed the controller sends data simultaneously to a second drive located on a different data channel With 4 drives attached to dual ATA 100 channels two striped drive pairs can mirror each other RAID 0 1 for storage capacity and data redundancy Description 11 Network Controller gt NOTE To ensure EMC product regulation compliance the system must be u
22. Intel Server Board SE7500WV2 Product Guide A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies Products Order Number A86094 002 Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products INTEL ASSUMES NO LIABILITY WHATSOEVER AND INTEL DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY RELATING TO SALE AND OR USE OF INTEL PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE MERCHANTABILITY OR INFRINGEMENT OF ANY PATENT COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries T Other names and brands may be claimed as the property of others Copyrght c 2002 Intel Corporation All Rights Reserved Contents 1 Description DEEN Board Features EE TOT DOTT t 7 Server Board Connector and Component Locat
23. Remove the access cover Move the Recovery Boot jumper back to its normal position Reinstall the access cover Connect all AC power cords and turn on system power Firmware Update Utility Description The Firmware Update Utility is a DOS based program used to update the BMCs firmware code You need to run the utility only if new firmware code is necessary Running the Firmware Update Utility Review the release notes before proceeding 10 11 12 Create a DOS bootable diskette The version of DOS must be 6 22 or higher Place the firmware update utility FWUPDATE EXE and the hex file on the diskette Make a note of the hex file name because you will need it later Insert the diskette into the drive and boot to it At the DOS prompt run the executable file FWUPDATE EXE The utility displays a menu screen Select Upload Flash The utility asks for a file name Enter the name of the hex file The program will load the file and then ask if it should upload boot code Press N to continue unless otherwise directed by the release notes or an Intel support professional The program next asks if it should upload operational code Press Y to continue The process of uploading operational code takes a few minutes Once the operational code updates and verifies press any key to continue Then press lt ESC gt to exit the program Shut the system down and remove any diskettes in the system Disconnect the AC pow
24. TD 3 4 Signal Ground SGND 5 5 Ring Indicator HI 9 6 Received Data HD 2 7 DCD or DSR DCD DSR 1or6 8 Clear To Send CTS 8 Description 13 ACPI The SE7500W V2 supports the Advanced Configuration and Power Interface ACPI as defined by the ACPI 2 0 specification An ACPI aware operating system can put the system into a state where the hard drives spin down the system fans stop and all processing is halted However the power supply will still be on and the processors will still be dissipating some power so the power supply fans will still run The SE7500W V2 supports sleep states sO s1 s4 and s5 e s0 Normal running state e sl Processor sleep state No context will be lost in this state and the processor caches will maintain coherency e s4 Hibernate or Save to Disk The memory and machine state are saved to disk Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation This assumes that no hardware changes have been made to the system while it was off e s5 Soft off Only the RTC section of the CSB and the BMC are running in this state No context is saved by the OS or hardware N CAUTION The system is off only when the AC power cord is disconnected System Management Intel integrates system management features into the hardware and provides additional features through Intel Server Management software This section describes
25. TEN FEIERTE FENG gt nJ E Sie HATS Teen t EEE We OKRA E838 E BU SETS e BSMI EMC Warning i MIC yd Korean RRL MIC Mark 80 Intel Server Board SE7500WV2 Product Guide Electromagnetic Compatibility Notices FCC USA This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions related to the EMC performance of this product contact Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 1 800 628 8686 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or rel
26. Tape Drive CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 continued 83 Equipment Log continued Item 84 Manufacturer Name and Model Number Serial Number Intel Server Board SE7500WV2 Product Guide Current Usage gt NOTE Both processors pull power from 12V This may limit the number of drives and or add in cards you may install The average power usage should not exceed 15 watts per PCI slot The cooling efficiency varies per slot therefore ensure that adequate cooling is available in the target slot especially in an expansion slot dissipating more than 10 Watts Calculating Power Consumption The total combined wattage for the system configuration must be less than the output of your power supply Use the two worksheets in this section to calculate the power used by your server boards For current and voltage requirements of add in boards and peripherals see your vendor documents Worksheet Calculating DC Power Usage l List the current for each board and device in the appropriate voltage level column 2 Add the currents in each column Then go to the next worksheet Table 18 Power Usage Worksheet 1 Memory six DIMMs Full Height PCI riser slot Low Profile PCI riser slot Device Server board Primary Processor Secondary Processor see note 1 PCI slot 1 PCI slot 2 PCI slot 3 see note 1 PCI slot 1 PCI sl
27. Time not set Yes 11E Cache memory bad Yes 120 CMOS clear Yes 121 Password clear Yes 140 PCI Error Yes 141 PCI Memory Allocation Error Yes 142 PCI IO Allocation Error Yes 143 PCI IRQ Allocation Error Yes 144 Shadow of PCI ROM Failed Yes 145 PCI ROM not found Yes 146 Insufficient Memory to Shadow PCI ROM Yes Technical Reference 15 76 Table 15 Extended POST Error Messages and Codes Error Code Error Message Pause on Boot 8100 Processor 1 failedBIST NO 8101 Processor 2failedBIST No 8110 Processor 1 Internal error IERR No 8111 Processor 2 Internal error IERR No 8120 Processor 1 Thermal Trip error No 8121 Processor 2 Thermal Trip error No 8130 Processor 1 disabled No 8131 Processor 2 disabled No 8140 Processor 1 failed FRB 3 timer No 8141 Processor 2 failed FRB 3 timer No 8150 Processor 1 failed initialization on last boot No 8151 Processor 2 failed initialization on last boot No 8160 Processor 01 unable to apply BIOS update Yes 8161 Processor 02 unable to apply BIOS update Yes 8170 Processor P1 L2 cache Failed Yes 8171 Processor P2 L2 cache Failed Yes 8180 BIOS does not support current stepping for Processor P1 Yes 8181 BIOS does not support current stepping for Processor P2 Yes 8190 Watchdog Timer failed on last boot No
28. ccccceccceccceeeceeeceeeceeeceeeeeueeaeeeeueceuecseeeaueesuessuesauseseeeseeeges 77 7 Regulatory and Integration Information Product Regulatory Compliance eee att Do as octane tate dei ae teas saute aes 79 Product Safety Compliance serrtis aaa a a aiaa aa nnns na nnns 79 Product EMG GOomlblial6e8 eiocu ca tipo tini tta eter quini to pause uses edases ese tuctde ct lusti 79 Product Regulatory Compliance Markings eese 80 Electromagnetic Compatibility NOtiC S cccccecccceecceeeeceeeeeeeceeeeseeeceeeseueeseeeseeeeseeeenaees 81 FOO USA MELLE 81 INDUSTRY CANADA ICES 003 en a e etd RTRA AEEA 81 Europe CE Declaration of COnformity cccceccseccseceseeeeeeeeeeseeeseeeseeeteeeseeseeeseeees 82 Australian Communications Authority ACA C Tick Declaration of Conformity 82 Ministry of Economic Development New Zealand Declaration of Conformity 82 mE IIR ETE I LLLI 82 8 Equipment Log and Power Consumption Worksheets EGUIDMMENL LOG c rr eS 83 UTM SC iei ehesten 85 Calculating Power Consumption sosisini iini ii ieia 85 Contents V MOEN doe 87 Figures 1 Server Board Connector and Component LOCAtIONS ccccsecceeeeeeteeeeneteeeeeeteeeeeees 8 2 Back Panel Connectors asus rennen 9 3 J5A2 Jumper Block for DSR Signal asiaa aaia 13 4 Rearrange Ihe SIahdolls eodem nb tn cp pte en um Mu IR DM
29. changes 10 Click Close to return to the PEM window Software Updates Your system comes with preinstalled system BIOS and BMC firmware When necessary updates will be available for download from the Intel support website at http support intel com Creating a Bootable Diskette Each update diskette created must be made bootable with ROM DOS Ver 6 22 or MS DOST Ver 6 22 gt NOTE It is recommended that the target system be booted with the Resource CD that accompanied the product However the process for making the diskettes is the same for all the compatible versions of DOS ROM DOS Ver 6 22 is included on the Resource CD Configuration Software and Utilities 55 u 5 Insert and boot to the Resource CD Exit from the menu to a DOS prompt Insert a diskette into the floppy drive At the DOS prompt for an unformatted diskette type format a s or for a formatted diskette type SyS a Press Enter Software Update Package 1 Download the software update 2 Print review and follow the instruction file it supercedes any other instructions gt gt NOTE Be sure to record the current custom BIOS settings They will be cleared and reset to their default values during the BIOS update portion of the operation You will need these settings to configure your computer at the end of the update procedure To record the current custom settings boot the computer and press lt F2 gt when you see the spla
30. cribing the system s field replaceable units A cfg file describing the system configuration An sdr file describing the sensors in the system Command Line Format If you are not performing an automated update using a Software Update Package SUP the basic command line format is FRU SDR h d fru sdrj cfg filename cfg fru filename fru Table 11 Command Line Format Command Description orh Displays usage information d fru sdr Displays requested area only cfg filename cfg Uses custom CFG file p Pause between blocks of data Parsing the Command Line The FRU SDR load utility allows only one command line function at a time A command line function can consist of two parameters Example cfg filename cfg Invalid parameters cause an error message and exit the program You can use either a slash or a minus sign to specify command line options Use the p and flags with any of the other options Displaying a Given Area When the utility is run with the d FRU or d SDR command line flag information about each area is read from memory and printed on the screen Each area represents one sensor for each instrumented device in the server If the given display function fails because of an inability to parse the data present or a hardware failure the utility displays an error message and exits 58 Intel Server Board SE7500WV2 Product Guide Using Specified CFG File Run the utility with the c
31. ct Yes No and press lt Enter gt When this message appears Please press any key to reboot Press any key and the server reboots Running the Promise FastBuild Utility This utility is only found on the SE7500W V2 ATA model only The Promise ATA 100 host adapter is configured using the FastBuildT configuration utility that allows you to configure view the settings of the host adapter and set RAID configurations When to Run the Promise FastBuild Utility Use the FastBuild utility to e Define a RAID array e Delete a RAID array e Restore a RAID array Running the Promise FastBuild Utility 1 When this message appears on the video monitor Press lt Ctrl gt lt F gt to enter FastBuild TM Utility gt gt gt 2 Press lt Ctrl F gt to run the utility Direct Platform Control DPC Console Direct Platform Control DPC Console is part of Intel Server Management Direct Platform Control is a server management application that supports remote system management via LAN or an RS 232 serial connection to the server serial 2 port over a modem or a direct serial cable The Direct Platform Control Console provides the ability for remote management of Intel servers via modem or LAN with a capability to run DOS based programs Configuration Software and Utilities 43 DPC console runs on a client workstation It communicates with a server by e Accessing the server management capabilities of the on board NIC e A Windows 2000 c
32. directly to the server and the DPC Console displays the text that you would normally see on the server console To use this mode you must configure the Console Redirection option of BIOS Setup for Re direct mode Enabling Console Redirection requires that the Boot Time Diagnostics Screen be Enabled in BIOS Setup If the redirection window does not display information the Console Redirection is either incorrectly configured or disabled the EMP is disabled in BIOS Setup or the server is in protected mode For DPC to function the server must NOT be in graphics mode e Ifthe DPC console fails to connect in EMP within 10 seconds and the server can operate in Re direct mode a prompt is displayed with the option to switch to Re direct mode e Service Partition mode Entered when the server reboots from the service partition and the DPC Console has successfully connected to the server through a modem This mode allows running of DOS based programs that are stored on the service partition and transferring of files 44 Intel Server Board SE7500WV2 Product Guide Running the DPC Console For more information about setting up and running the DPC Console see the document named SM Install Guide pdf This document is in the ISM DOCS directory on the ISM CD accompanying the SE7500W V2 server board Using the System Setup Utility The System Setup Utility SSU is located on the System Resource CD ROM shipped with the server Run the System Set
33. eccceeeeeeeeceeeeseeeceeeesaeeeseees 41 Running the Adaptec SCSISelect Utility esses 42 When to Run the Adaptec SCSI Select Utility eeesseeeeseeeeseeeesses 42 Running the SGSl Select Utility ote nenne o atte x esas bie 42 Configuring the Adaptec AIC 7899 SCSI Adapter cccccceeccceeeeeseeeeseeeeeseeeeseeeeees 42 Running the Promise FastBuild Utility eeeeeeeeeeeeeeeereereer nnn 43 When to Run the Promise FastBuild Utility cc cccecceeeseeeeeeeeeeeeeseeeeeeeeeeeeeseeneeees 43 Running the Promise FastBuild Utility sess 43 Direct Platform Control DPC Console cccccccceccsececeeese cece eese ces eeseeesaeeseeeseesaeeseeeseeeses 43 DPC Console Modes Of Operation a Ee toL Ue Ue teo Emend C eus 44 Running the DPC Console ccccccccseccceeeeseeeceeeeceeeeeeeseueeseueeseueeseeessueeseeeeaeeesansesaess 45 Using the System Setup Utility cc eccccecseecceeeceeeeceececeecessueeseeeceueesseessueessueeseeessesensees 45 Creadhg S9U DISKelleS ass 45 RUNNING TOSS Saat TE 46 Setting Boot Device Priority cccccccsscccsececeeecseeeceucecseeceueeceueeseeessueeseueeseuesseeessneess 47 Setting Passwords and Security Options ccccccceececeeeeeeeeceeeseeeseeeeseeeeeeeseeeeneeeees 47 Viewing the System Event E09 nn I 48 VIEWING FRU IATOrMAalION aa ke 49 Viewing Sen
34. ed Diagnostic LED Decoder Post G Green R Red A Amber LSB OFh eye ye ye 10h Of Off Off IR ion of Off Of R th of jor ot A 43 of jor G Ja ee een 23h Off Off la G ayer fee 25h Of Je R G ran R R A R Fo R A R JA ie i aan of Of G IR 12h of of G IR 27h of G A je Fh R A R R F h R A A R isn Off G Jof IA 15h of G Of A 15h Off G Of IA 26h Off G A Off 28h G lot Ir lof 29 a ot R G o x esl 2Ah Technical Reference Description Write Command Byte 8042 The initialization after the keyboard controller BAT command test is done The keyboard command byte will be written next Keyboard Init The keyboard controller command byte is written Next issuing the pin 23 and 24 blocking and unblocking commands Disable and initialize 8259 Detect Configuration Mode such as CMOS clear Chipset Initialization before CMOS initialization Init System Timer The 8254 timer test is over Starting the memory refresh test next Check Refresh Toggle The memory refresh line is toggling Checking the 15 second on off time next Setup Interrupt Vectors Reading the 8042 input port and disabling the MEGAKEY Green PC feature next Making the BIOS code segment writable and performing any necessary configuration before initializing the interrupt vectors Before Vector Configuration is required before in
35. eld Replaceable Unit 14 15 31 41 42 46 47 51 59 60 61 Firmware 52 Firmware Update Utility 42 59 FRU See Field Repalceable Unit FRU SDR Load Utility 14 15 42 59 60 H I Hot Keys 42 Intel Server Management 14 16 17 31 32 4 45 48 55 ISM See Intel Server Management J N Jumpers 13 71 Memory 7 10 29 34 Network 7 12 16 32 45 46 53 55 56 57 68 P Passwords 17 19 20 49 50 56 57 Platform Event Management 15 Platform Event Paging 16 POST 20 42 43 65 66 72 Processors 7 10 25 35 38 R Remote Access 31 56 RJ 45 Serial Port 12 16 71 S SDR See Sensor Data Record Secure mode 18 19 Security 17 19 20 49 50 SEL See System event log Sensor Data Record 14 15 41 42 46 51 52 59 60 61 Serial Over LAN 16 Server Board Version ATA 7 11 42 SCSI 7 11 42 Server configuration wizard 16 Service Partition 31 SMaRT Tool 31 32 SSU See System Setup Utility System event log 14 15 41 46 50 51 System Setup Utility 12 14 15 16 17 18 19 20 41 42 47 48 49 50 51 52 53 55 56 85 87 88 Intel Server Board SE7500WV2 Product Guide
36. er cord from the system and wait 30 seconds Reconnect the AC power cord and power up the system FRU SDR Load Utility Description The Field Replaceable Unit FRU and Sensor Data Record SDR load utility 1s a DOS based program used to update the server management subsystem s product level FRU and SDR nonvolatile storage components EEPROMs The utility Discovers the product configuration based on instructions in a master configuration file Displays the FRU information Updates the EEPROM associated with the Baseboard Management Controller BMC that holds the SDR and FRU area Generically handles FRU devices that might not be associated with the BMC Configuration Software and Utilities 57 What You Need to Do Either run the utility directly from the Resource CD or from diskettes created from the CD If you run the FRU SDR Load Utility from a diskette copy the utility from the CD Follow the instructions in the included README TXT file If the diskette drive is disabled or improperly configured use BIOS Setup to enable it If necessary disable the drive after you are done with the FRU SDR Load Utility How You Use the FRU SDR Load Utility The utility e Is compatible with ROM DOS Ver 6 22 MS DOS Ver 6 22 and later versions Windows 95 DOS and Windows 98 DOS e Accepts CFG SDR and FRU load files the executable file for the utility is FRU SDR exe e Requires the following supporting files One or more fru files des
37. erations For exact information about processor interchangeability contact your customer service representative or visit the Intel Customer Support website http support intel com ESD and handling processors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following 1 Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily Adding or Replacing a Processor If you are adding a second processor to your system the second processor must be compatible with the first processor within one stepping same voltage same speed see the Intel Customer Support website for specifics 1 Observe the safety and ESD precautions at the beginning of this document 2 Raise the locking bar on the socket OM14132 Figure 15 Raising the Locking Bar Upgrading 33 3 Aligning the pins of the processor with the socket insert the processor into the socket OM14133 Figure 16 Installing Processors 4 Lower the locking bar completely OM14135 Figure 17 Lower Locking Bar 5 Follow the instructions packaged with your boxed processor for preparing the heat sink and processor for installation 6 Position the heat sink above the processor 7 Aligning the raised metal surfaces place the heat sink on top of the processor
38. et Q Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list on the Intel Customer Support website L LE oo LU DUDLUOUDUGL LJ 61 Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly Checklist E LI E 5 L5 n n n Does the system meet the minimum hardware requirements for the software See the software documentation Is the software an authorized copy If not get one unauthorized copies often do not work If you are running the software from a diskette is it a good copy If you are running the software from a CD ROM disk is the disk scratched or dirty If you are running the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed Are the correct device drivers installed Is the software correctly configured for the system Are you using the software correctly If the problems persist contact the software vendor s customer service representative After the System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure Many situations that are easy to correct however can also cau
39. evice priority or setting System Setup Utility system security options CSSU The SSU can run either from the configuration software CD or from a set of bootable diskettes You can create the diskettes from the CD The CSSU is run from the service partition via the DPC console It provides the same functionality as the SSU but from a remote console Information entered via the SSU CSSU overrides information entered via BIOS Setup continued 39 Table 5 Configuration Utilities continued Utility Description and brief procedure Page BIOS Update Utility Use to update the BIOS or recover from a corrupted BIOS update 50 56 Firmware Update Utility Use to update BMC flash ROM or other firmware 57 FRU SDR Load Utility Use to update the Field Replaceable Unit FRU and Sensor Data 57 Record SDR flash components NOTE You must run the FRU SDR Load utility whenever the BMC is updated or if you change your processors Hot Keys Use the numeric pad of the keyboard to enter numbers and symbols Table 6 Hot Keys To Do This Press These Keys lt Ctrl Alt gt hot key Set your hot key combination with the SSU or BIOS Setup Secure your system immediately Enter the Adaptec SCSI Utility during POST lt CtrltA gt SCSI version only Enter the Promise Technology IDE RAID Utility lt Ctrlt F gt ATA version only Enter BIOS Setup during POST lt F2 gt Abort memory test during POST lt ESC gt
40. gt SE7500WV2 SR1300 or SE7500W V2 SR2300 to access information on your new server system You can invoke SMaRT Tool directly from Intel Server Management s Platform Instrumentation Control application by clicking on the SMaRT Tool icon or by selecting Launch SMaRT Tool from the SMaRT Tool menu The interface between the two programs is context sensitive To find out more about the integration between Intel SMaRT Tool and Intel Server Management please select SMaRT Tool and Server Management in the Make a Selection drop down menu Intel Server Board SE7500WV2 Product Guide 3 Upgrading Tools and Supplies Needed e Jumper removal tool or needle nosed pliers e Phillips cross head screwdriver 1 bit and 2 bit e Pen or pencil e Antistatic wrist strap and conductive foam pad recommended Cautions These warnings and cautions apply throughout this chapter Only a technically qualified person should configure the server board CAUTIONS System power on off The power button DOES NOT completely turn off the system AC power 5V standby is still active whenever the system is plugged in To remove power from system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or remove any components Hazardous conditions devices amp cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and d
41. he device that you want to configure each SCSI bus accepts up to 15 devices Use the following keys to navigate through the menus and submenus Table7 SCSISelect Navigation Keys Press To ESC Exit the utility Enter Select an option T Return to a previous option Move to the next option F5 Switch between color and monochrome F6 Reset to host adapter defaults Configuring the Adaptec AIC 7899 SCSI Adapter The Adaptec AIC 7899 SCSI adapter has two busses Select the bus from the following menu Table8 Adaptec Main Menu Men En Options You have an AIC 7899 adapter in your system Bus Device Channel Move the cursor to the bus device channel of the 01 06 A one for configuration and press lt Enter gt 01 06 B F5 Toggle color monochrome 42 Intel Server Board SE7500WV2 Product Guide After selecting the bus the following menu displays Table 9 Menu for each SCSI Channel Host Adapter Option Comment AIC 7899 at Configure View Press Enter to view the Configuration Menu Bus Device Channel Host Adapter 01 06 A or 01 06 B Settings SCSI Disk Utilities Press Enter to view the SCSI Disk Utilities Menu This menu allows you to format hard disks and or verify disk media When you are finished press Esc and make your selection from the following menu Table 10 Exit Menu Feature Option Comment Exit Utility Yes When you finish configuring your SCSI devices press Esc Then sele
42. he server e Run the System Setup Utility to change the server configuration Intel Server Board SE7500WV2 Product Guide ISM can use an optional service partition on the server that you are managing The service partition is a special disk partition on the system drive that contains a ROM DOST operating system and DOS based utilities including the System Setup Utility FRU SDR Load Utility and Remote Diagnostics The server can be booted to the service partition either locally or remotely to provide access to the utilities For more information on Intel Server Management and the individual ISM applications see the ISM CD Security Intrusion Switch Monitoring To help prevent unauthorized entry or use of the server Intel Server Management server management software monitors the chassis intrusion switch if one is installed Opening an access cover will transmit an alarm signal to the server board where BMC firmware and server management software process the signal The system can be configured through ISM to respond to an intrusion a number of ways including powering down or locking the keyboard Software Locks The BIOS Setup and the System Setup Utility SSU provide a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled you can access the system only after you enter the correct password s For example e Enable the keyboard lockout timer so that the ser
43. iled approach to identifying a problem and locating its source Preparing the System for Diagnostic Testing N CAUTION 6 Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices Turn off the system and all external peripheral devices Disconnect all of them from the system except the keyboard and video monitor Make sure the system power cord is plugged into a properly grounded AC outlet Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A Turn on the system If the power LED does not light see Power Light Does Not Light on page 64 If errors are encountered power off the system and remove all add in cards Monitoring POST See Power On Self Test POST on page40 Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system A
44. information here describes installation on a system running a Microsoft Windows operating system The Intel Server Maintenance and Reference Training SMaRT Tool is an interactive software tool providing support information to assist with the maintenance and repair of Intel based server systems and accessories SMaRT Tool features visual step by step instructions for replacing parts a complete Field Replaceable Unit FRU database containing part numbers and images product spares lists and worldwide Intel support information Intel Server Management provides an interface to the Intel SMaRT Tool combining remote error detection and alerting with interactive maintenance and repair assistance When Intel Server Management detects a hardware error and a part needs replacing SMaRT Tool can be launched directly from Intel Server Management to locate the correct part information and corresponding How to Replace steps required to quickly get the server back up and running To activate Intel Server Management s interface with the Intel SMaRT Tool both software programs need to be installed You can install the software on a server or on a workstation used to manage the server The information here describes installation on a system running a Microsoft Windows operating system For other operating systems see the Installation Guide amp User Guide located in the ISM DOCS folder on the Intel Server Management CD ROM SMaRT Tool and ISM Console may onl
45. ions eeeeeeeeeeeeeeeeeeeee 8 Back Paslel ConneclolS ange 9 miiee ge uate 10 MIGNON Met E 10 ge L Ee m 10 MIO MM S 10 SECSI CONntroller azsan eee E 11 ATA TOO COMMON mt EE 11 ND PUD f 11 NetWork C OMUONG e nr PC I 12 NIC Connector and Status EEDS etd metti tt ee ee 12 KeyDoard and MOUSE ME 12 RJAS Serial POL icodicruit o eov antice petes cran tio alveo crai ido rete e rade ev escribo ev escribe ras 12 AGP EE M 14 System Managelieni s esito eer een 14 Baseboard Management Controller cccccccceccceeeceeeeceeeeceeceeeeeaeeesaueeseueeaeeesaueenaees 14 Field Replaceable Units and Sensor Data Records eeeseeesseusss 15 System Event LOG een ee le Aa 15 Plattorm Event Management nasse 15 Emergency Management PON au na E wee tem baa di 16 Intel Sener Managements unse ii ee 16 SECON ee ee in ee 17 Intrusion SWILCH MONKOLNG ee a 17 SOWIE EOCK S een 17 Using PASSWOLdSs zu nerve an ie 17 DOCU IOC Cis acter TP a ee re 18 Summary of Software Security FEatures cccccccseccceeecceeeceeeeceeceeeeseueeseeeseeeeseeeeaes 19 2 Installation Procedures IearrangeThe SlaNCOMN Sacre tacit eine 21 Irnistall ilie Server BOA cese Ln E m tat EEE Es 22 Install the Processor Retentio
46. isconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD amp ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground 4any unpainted metal surface 40n your server when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle 31 nosed pliers to remove or install a jumper grip the narrow sides of the jumper with the pliers never the wide sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function cont
47. le from the front panel to the server board is loose Q Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Properly If all items are correct and problems persist contact your service representative or authorized dealer for help No Characters Appear on Screen 64 Check the following Is the keyboard functioning Check to see that the Num Lock light is functioning Is the video monitor plugged in and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled DU U U UDO If you are using an add in video controller board do the following Verify that the video controller board is fully seated in the server board connector Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative 4 If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help DX a Intel Server Board SE7500WV2 Product Guide Characters Are Distorted or Incorrect Check the following Q Are the bright
48. list of systems and then click Install Now Select Reboot Now or Reboot Later Remove the Intel Server Management CD Installing Intel SMaRT Tool Follow the instructions below to install the Intel Server Maintenance and Reference Training Tool SMaRT Tool on your system NOTE 30 pup ms Uds MY 10 11 SMaRT Tool may only be installed on a system running a Microsoft Windows operating system To download the SE7500WV2 SR1300 or SE7500W V2 SR2300 server system module for SMaRT Tool you must have Internet access Insert the System Resource CD into the system s CD ROM drive Click on Intel SMaRT Tool in the menu on the left side of the screen In the green Make a Selection drop down menu select SMaRT Tool Install Guide Print the Guide and keep it on hand for reference Review the SMaRT Tool Install Guide prior to proceeding In the Make a Selection drop down menu select Install SMaRT Tool Click on the Run Installer icon to launch the SMaRT Tool Setup program Follow the on screen installation instructions Review the Intel Software License Agreement and click Accept When installation is complete launch SMaRT Tool In SMaRT Tool s Welcome page click on Systems Select Select System Servers Xeon SE7500W V2 SR1300 or SE7500WV2 SR2300 and then follow the on screen instructions to download the module When the download is complete SMaRT Tool will restart Select Systems gt Select System gt Servers gt Xeon
49. lt keyed 64 bit expansion slot connector e Support for either a 1 slot or a 3 slot PCI riser card e Support for only low profile PCI cards Video The SE7500W V2 uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM The embedded SVGA video subsystem supports e Resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D e CRT and LCD monitors up to 100 Hz vertical refresh rate The server board supports disabling of the onboard video through the BIOS setup menu or when a plug in video card is installed in any of the PCI slots 10 Intel Server Board SE7500WV2 Product Guide SCSI Controller The SCSI version of the server board includes an embedded Adaptect AIC 7899W controller providing dual Ultral 60 Low Voltage Differential LVD SCSI channels The SCSI bus is terminated on the server board with active terminators that cannot be disabled The onboard device must always be at one end of the bus The device at the other end of the cable must also be terminated LVD devices generally do not have termination built in and need to have a termination source provided Non LVDs devices generally are terminated through a jumper or resistor pack on the device itself ATA 100 Controller The ATA version of the server board provides an embedded dual channel ATA 100 bus through the use of the Promise Technology PDC20277 ATA 100 controller The controller contains two independent ATA 100 channels that share a single 32 bit 33 M
50. m you can insert the CD into that system and create the diskettes on that system Configuration Software and Utilities 45 Running the SSU When the SSU starts in the default local execution mode the SSU accepts input from the keyboard or mouse The SSU presents a VGA based GUI on the primary monitor If you run the SSU from read only media such as the CD ROM you cannot save user preference settings such as screen colors The SSU supports ROM DOS version 6 22 The SSU will not operate from a DOS box running under an operating system such as Windows Start the SSU using one of the following methods e From diskettes Insert the first SSU diskette in drive A and boot the server from the diskette You are prompted to insert the second diskette After loading completes the SSU starts automatically e From the System Resource or ISM CD ROM Boot the server to the System Resource CD and start the SSU from the Utilities menu e From the Service Partition Boot the server to the Service Partition and execute the following DOS commands C gt cd ssu C SSU gt ssu bat The mouse driver loads if it is available press lt Enter gt to continue When the SSU title appears on the screen press lt Enter gt to continue Working with the SSU Interface You can access features of the SSU interface using the mouse or keyboard e Mouse Click once to choose menu items and buttons or to select items in a list such as the Available Ta
51. m can boot with or without a keyboard During POST before the system completes the boot sequence the BIOS automatically detects and tests the keyboard if it is present and displays a message Specify the boot The sequence that you specify in setup will determine the boot order If secure sequence mode is enabled a user password is set then you will be prompted for a password before the server fully boots If secure mode is enabled and the Secure Boot Mode option is also enabled the server will fully boot but will require a password before accepting any keyboard or mouse input Intel Server Board SE7500WV2 Product Guide 2 Installation Procedures Rearrange the Standoffs If your chassis does not have board mount standoffs placed as shown you must rearrange them so they match the holes in the server board Failure to properly rearrange the metal standoffs may cause the server board to malfunction and may permanently damage it Your chassis may be different from the illustration OM14129 Figure 4 Rearrange the Standoffs 21 Install the Server Board To ensure proper grounding and support it is recommended that you install screws in all the required mounting holes for your chassis You may need to move cables out of the way to properly install your server board 1 While placing the board on the chassis standoffs carefully position the board I O connectors into the rear chassis I O ope
52. movable devices in the order defined by the boot priority BIOS Setup You can run BIOS Setup with or without an operating system being present BIOS Setup stores most of the configuration values in battery backed CMOS the rest of the values are stored in flash memory The values take effect when the system is booted POST uses these values to configure the hardware If the values and the actual hardware do not agree POST generates an error message Record BIOS Setup Settings Record your BIOS Setup settings If default values ever need restoring after a CMOS clear for example you must run BIOS Setup again Your record will make this much easier If BIOS Setup Is Inaccessible If you have a misconfigured diskette drive and you cannot use BIOS Setup to correct the problem you might need to clear CMOS memory To clear CMOS either of two methods can be used Press the reset button and hold it down for four seconds or more and then while holding the reset button down press the power button Release both buttons at the same time 2 Move the Clear CMOS jumper found on the configuration jumper block on the baseboard Temporarily Changing the Boot Device Priority During POST you can change the boot device priority for the current boot process The changes are not saved for the next boot process 1 Boot the server 2 Atany time during POST press Esc When POST completes a popup Boot menu displays 3 Use the arrow keys to
53. n Brackets essen 23 Installing PP FOCCSSONS a een 23 14151801015 dtm peR MO c Mta M tM E 27 Slo ae e GableEs an esse 28 Getting Started with Intel Server Management and Intel SMaRT Tool Optional 29 Installing a Service Partition on the Server Optional seeessesss 29 Installing your Operating System i oe EE a PN PUN adu M ER MEUS 30 Installing Intel Server ManageMent cccccccseccceeeecseeceeeeceeeceeeeeseesseeeseueeseeesaneesaees 30 Installing Intel SMART TOol c cccccseccseeeceeeeceeecececeueeseeeceeecsueeseeecsueesseeeseeessueenaees 30 3 Upgrading TOO and Supplies Needed EE UE idi tecum teat bri tudE 31 AS NON sores e seme SEM ML ME EE M A MM MEE SS oa I EIE I DE EE 31 used O 32 FOC sic iol 33 Adding or Replacing a Pro668SOl uscite anne 33 Removing ea T ROCCSSON nee datei cu ati nd LP Mta cM Rat e uUa 36 replacing trie Backup Battery seem 36 4 Configuration Software and Utilities Service Partition Optional saec era ea Rc emot aa dc cdit ea tbv a are 39 COMMGUNAUIOR BH reelle 39 System Software Update Sequence cccccccceccceecceeeceeeceeeseeeseeeseeeseeseeeseeeseeeseeses 39 mW I E 40 Powerson SslF Fresr POST nn es aint Uriospatedesute Paca ind 40 BIOS SUP e 41 I BIOS Setup s Irniaccessible i rit Det bent heo oe aan eoo vat a a 41 Temporarily Changing the Boot Device PYiOrity ccccccce
54. ness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Q Are the video monitor signal and power cables properly installed If the problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative or authorized dealer for help System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly system components could be damaged Check the following Q Is AC power available at the wall outlet Is the system power cord properly connected to the system and the wall outlet Did you press the power button Is the power on light lit Have any of the fan motors stopped use the server management subsystem to check the fan Status Are the fan power connectors properly connected to the server board Is the cable from the front panel board connected to the server board Are the power supply cables properly connected to the server board Are there any shorted wires caused by pinched cables or power connector plugs forced into power connector sockets the wrong way D ODO D ODO If the switches and connections are correct and AC power is available at the wall outlet contact your service representative or authorized dealer for help Diskette Drive Activity Light Does Not Light Check the following Q Are the diskette drive power and signal cables properly installed Q Are all relevant switches and jumper
55. nings 2 Adjust board position to align mounting holes with standoffs 3 Using the screws that came with your chassis mount the board to the chassis amp gt NOTE If you install the server board into an Intel SR1300 or SR2300 chassis you will not use all of the mounting holes See your chassis documentation for more details S4 p IDE 3 T B _ 4 en DI I E L lo E or Lo ego o le l 4 de OM14131 Figure 5 Installing the Server Board 22 Intel Server Board SE7500WV2 Product Guide Install the Processor Retention Brackets There are four brackets two for each processor socket For each bracket do the following 1 Place the bracket A on the server board 2 Insert and tighten two screws B to secure the bracket OM14144 Figure 6 Installing the Processor Retention Brackets Installing Processors 1 Raise the locking bar on the socket OM14132 Figure 7 Raising the Locking Bar Installation Procedures 23 24 2 Aligning the pins of the processor with the socket insert the processor into the socket OM14133 Figure 8 Installing Processors 3 Lower the locking bar completely OM14135 Figure 9 Lower Locking Bar Intel Server Board SE7500WV2 Product Guide 4 Follow the instructions packaged with your boxed processor for preparing the heat sink and pr
56. ntel Server Board SE7500WV2 Product Guide Saving and Restoring the System Configuration Using the SSU you can save the following configuration information to a file e Platform type BIOS revision and firmware revision e CMOS settings e Extended system configuration data ESCD e Settings for the emergency management port EMP platform event paging PEP and BMC LAN alerts Data is saved from all sources There is no way to choose only certain pieces of configuration data to save You can also restore the information from a saved configuration file gt NOTE BIOS passwords are stored in the file Restoring a configuration can change passwords on a server EMP and LAN passwords are not stored in the file Saving a Configuration To save the system configuration 1 From the SSU Main window choose Config Save Restore Configuration Save Restore 1s available only in Expert mode 2 Click Save To File and specify a filename and location Restoring a Configuration To restore the system configuration from a file 1 From the SSU Main window choose Config Save Restore Configuration Save Restore 1s available only in Expert mode 2 Click Restore from File and specify a filename and location The CSR reads the platform type BIOS revision and firmware revision from the file and compares that information with the same information retrieved from the server If the two do not match an error message is displayed and the restore o
57. nterval the server enters secure mode e Secure Mode Boot Enable forces the server to boot directly into secure mode e Video Blanking Enable turns off the video when the server is in secure mode e Floppy Write Enable prevents writing to the diskette drive while the server is in secure mode e Power Switch Inhibit Enable prevents the power and reset buttons from functioning when the server is in secure mode Disable allows the power and reset buttons to function normally when the server is in secure mode 3 Click Save to save the settings and return to the Security window Viewing the System Event Log To view the System Event Log SEL 1 From the SSU Main window choose SEL Manager When you start the SEL Manager it automatically loads the current list of events from non volatile memory 2 Usethe F4 and F5 keys to scroll the window contents to the left and right to view all of the columns 48 Intel Server Board SE7500WV2 Product Guide 3 Use the File and SEL menu items to work with the SEL information e Open Views data from a previously saved SEL file e Save As Saves the currently loaded SEL data to a file e Properties Displays information about the SEL e Clear SEL Clears the SEL data from the nonvolatile storage area e Reload Refreshes the display by reading the current SEL entries from the server e Sort By Sorts the displayed events by event number time stamp sensor type and number event descripti
58. oard and mouse input are not accepted Also screen can be blanked and writes to diskette can be inhibited Control access to using the SSU set supervisor password Description Description How to enter secure mode e Setting and enabling passwords automatically places the system in secure mode e f you set a hot key combination through Setup you can secure the system simply by pressing the key combination This means you do not have to wait for the inactivity time out period When the system is in secure mode e The server can boot and run the operating system but mouse and keyboard input is not accepted until the user password is entered e At boot time if a CD is detected in the CD ROM drive or a diskette in drive A the system prompts for a password When the password is entered the server boots from CD or diskette and disables the secure mode e f there is no CD in the CD ROM drive or diskette in drive A the server boots from drive C and automatically goes into secure mode All enabled secure mode features go into effect at boot time To leave secure mode Enter the correct password s In secure mode the server will not boot from or write to a diskette unless a password is entered To write protect access to diskette whether the server is in secure mode or not use the Setup main menu Floppy Options and specify Floppy Access as read only Specify and enable an inactivity time out period of from 1 to
59. observed from the back of the system The most significant bit MSB is the first LED on the left and the least significant bit LSB is the last LED on the right NOTE When comparing a diagnostic LED color string from the baseboard to those listed in the diagnostic LED decoder in the following tables the LEDs on the baseboard should be referenced when viewed by looking into the system from the back Reading the LEDs from left to right the Hi bit is located on the left Table 13 Post Codes Diagnostic LED Decoder Post G Green R Red A Amber Code MSB LSB Description 07h Off G G G Uncompress various BIOS Modules 08h G Off Off Off Verify password Checksum 08h G Off Off Off Verify CMOS Checksum 07h Off G G G Read Microcode updates from BIOS ROM 07h Off IG Ic G Initializing the processors Set up processor registers Select least featured processor as the BSP OBh G Off G G Hook before the keyboard BAT command is issued och G IG Off Off Keyboard Controller Test The keyboard controller input buffer is free Next issuing the BAT command to the keyboard controller result has been verified Next performing any necessary initialization after the keyboard controller BAT command test OEh G G G Off Init after Keyboard Test The keyboard controller BAT command continued Intel Server Board SE7500WV2 Product Guide Table 13 Post Codes continu
60. ocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment The customer is responsible for ensuring compliance of the modified product Only peripherals computer input output devices terminals printers etc that comply with FCC Class A or B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and TV reception All cables used to connect to peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and TV reception INDUSTRY CANADA ICES 003 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Canadian Department of Communications Regulator and Integration Information 81 Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Appareil
61. ocessor for installation 5 Position the heat sink above the processor 6 Aligning the raised metal surfaces place the heat sink on top of the processor OM14134 Figure 10 Installing the Heat Sink Installation Procedures 25 26 7 Place the heat sink clip 1 so the tab on the clip engages the slot on the heat sink A 8 Press one end of the clip down 2 9 Press the other end of the clip down 3 OM14140 Figure 11 Installing the Heat Sink Clip Intel Server Board SE7500WV2 Product Guide Memory Only DDR 200 or DDR 266 compliant SDRAM is supported by the server board Install from 256 MB to 12 GB of registered ECC memory using up to six DIMMs A IU chassis requires low profile LP 1 2 inch DIMMs DIMMs must be installed in pairs and in the following order 1B and 1A 2B and 2A 3B and 3A Installed DIMMs must be the same speed and must all be registered For a list of supported memory call your service representative or visit the Intel Support website http support intel com 1B 2B 3B 1A 2A 3A col OM14138 Figure 12 Installing Memory Installation Procedures 27 Connect Cables Before connecting cables consult the documentation supplied with your chassis 28 OZEF mAc rommoomuUs m OM14139
62. odule Initialize support code for headless system if no video controller is detected Scan flash for logos and Initialize logo data areas Detect PS 2 Mouse Hook after cO00 ROM control Set up video parameters in BIOS data area Activate ADM The display mode is set Displaying the power on message next Initialize language module Display splash logo Display Sign on message BIOS ID and processor information Detect USB Mouse Initializing the bus input and general devices next if present Reset IDE Controllers Displaying bus initialization error messages Display Setup Message The new cursor position has been read and saved Displaying the Hit Setup message next Memory Test The amount of memory above 8 MB has been found and verified Checking for a soft reset and clearing the memory below 8 MB for the soft reset next If this is a power on situation going to checkpoint 4Eh next Chipset hook after memory size Display processor cache size Disable parity and nmi reporting Test 8237 DMA Controller The DMA page register test passed Performing the DMA Controller 1 base register test next Init 8237 DMA Controller The DMA controller 2 base register test passed Programming DMA controllers 1 and 2 next Extended NMI enable Extended NMI source enabling is in progress Enable Mouse and Keyboard The keyboard test has started Clearing the output buffer and checking for stuck keys Issuing the keyboard
63. of long Recovery failed EEh Unable to process valid BIOS low pitched single recovery images BIOS already beeps passed control to operating system and flash utility 2 long high pitched Recovery complete EFh BIOS recovery succeeded ready beeps for power down reboot Bootblock Error Beep Codes Table 17 Bootblock Error Beep Codes Beeps Error message Description 1 Refresh timer failure The memory refresh circuitry on the motherboard is faulty 2 Parity error Parity can not be reset 3 Base memory failure Base memory test failure See 3 Beep Boot Block Failure Error Code table for additional error details System timer System timer is not operational 5 Processor failure Processor failure detected Keyboard controller Gate A20 failure switch to protected mode is faulty This is not a fatal error 9 ROM checksum error System BIOS ROM checksum error 10 Shutdown register error Shutdown CMOS register read write error detected 11 Invalid BIOS General BIOS ROM error Technical Reference The keyboard controller may be bad The BIOS cannot The system video adapter is either missing or its memory 71 78 Intel Server Board SE7500WV2 Product Guide 7 Regulatory and Integration Information Product Regulatory Compliance Product Safety Compliance The SE7500W V2 complies with the following safety requirements e UL 1950 CSA 950 US Canada e EN 60 950 European Union
64. olving Problems Make sure you are using the drivers that are shipped on the System Resource CD for the onboard network controller Make sure the driver is loaded and the protocols are bound Make sure the network cable is securely attached to the connector at the system back panel If the cable is attached but the problem persists try a different cable Make sure the hub port is configured for the same duplex mode as the network controller Check with your LAN administrator about the correct networking software that needs to be installed If you are directly connecting two servers no hub you will need a crossover cable see your hub documentation for more information on crossover cables Check the network controller LEDs that are visible through an opening at the system back panel 67 68 Intel Server Board SE7500WV2 Product Guide 6 Technical Reference Server Board Jumpers J1D4 B CLR M O CMOS RCVR BOOT OM14142 Figure 21 Jumper Locations Table 12 Configuration Jumper Jumper Name What it does at system reset A RJ 45 Serial Port Config Configures either a DSR or a DCD signal to the connector See page 13 If these pins are jumpered the CMOS settings are cleared These pins should not be jumpered for normal operation C PSWD CLR If these pins are jumpered the password is cleared These pins should not be jumpered for normal operati
65. ommand line parameter of cfg filename cfg The filename can be any DOS accepted eight character filename string The utility loads the specified CFG file and uses the entries in that file to probe the hardware and to select the proper SDRs to load into nonvolatile storage Displaying Utility Title and Version The utility displays its title FRU amp SDR Load Utility Version Y Y Revision X XX where Y Y is the version number and X XX is the revision number for the utility Configuration File The configuration file is in ASCII text The utility executes commands formed by the strings present in the configuration file These commands cause the utility to run tasks needed to load the proper SDRs into the nonvolatile storage of the BMC and possibly generic FRU devices Some of the commands may be interactive and require you to make a choice Prompting for Product Level FRU Information With a configuration file the utility might prompt you for FRU information Filtering Records from the SDR File The MASTER SDR file has all the possible SDRs for the system You might need to filter these records based on the current product configuration The configuration file directs the filtering of the SDRs Updating the SDR Nonvolatile Storage Area After the utility validates the header area of the supplied SDR file it updates the SDR repository area Before programming the utility clears the SDR repository area The utility filters all tagged SDRs de
66. ompatible modem e An RS 232 connection to the server s serial 2 port DPC Console is independent of the server operating system Even when the server is off you can use DPC Console to verify the state of a server or diagnose a problem with the server hardware DPC console features allows you to e Establish connection to remote servers e Server Control power on power off and reset operations e Retrieve and display entries in the System Event Log SEL e Retrieve and display Sensor Data Records SDR e Retrieve and display Field Replaceable Unit FRU information e Retrieve and display current Remote Sensor Access RSA information e Access a phonebook for remote connection management e Remote control of the service partition e File transfer from to the server DPC Console Modes of Operation There are four DPC console modes of operation e EMP mode Access the DPC console features using the DPC console window menus and or toolbar Active when a connection is established through the EMP port e DPC over LAN mode Access the DPC console features using the DPC console window menus and or toolbar Active when a connection is established through the LAN e Re direct mode Active when the server is running BIOS console redirection In this mode the DPC console launches a separate window The window operates as an ANSI terminal and communicates with the server through the port Character based commands you type in the DPC Console go
67. on D RCVRY BOOT If these pins are jumpered the system will attempt BIOS recovery These pins should not be jumpered for normal operation E BMC Boot Block Write If these pins are jumpered BMC boot block is erasable and programmable Enable at next reset These pins should not be jumpered for normal operation 69 Diagnostic LEDs 70 To help diagnose POST failures a set of four bi color diagnostic LEDs is located on the back edge of the baseboard Each of the four LEDs can have one of four states Off Green Red or Amber The LED diagnostics feature consists of a hardware decoder and four dual color LEDs During POST the LEDs will display all normal Port80 codes representing the progress of the BIOS POST Each postcode will be represented by a combination of colors from the 4 LEDs The LEDs are in pairs of green and red The post codes are broken into two nibbles an upper and a lower nibble Each bit in the upper nibble is represented by a red LED and each bit in the lower nibble is represented by a green LED If both bits are set in the upper and lower nibble then both red and green LEDs are lit resulting in an amber color Likewise if both bits are clear then the red and green LEDs are off During the POST process each light sequence represents a specific Port 80 POST code Ifa system should hang during POST the Diagnostic LEDs will present the last test executed before the hang When reading the lights the LEDs should be
68. on or event generator ID Viewing FRU Information To view the Field Replaceable Unit FRU information 1 From the SSU Main window choose FRU Manager When you start the FRU Manager it automatically loads the current list of events from non volatile memory The FRU Manager window has a navigation pane on the left that displays in a tree format the inventory of components in the server The tree has three categories Chassis Board and Product Clicking on a category expands or collapses a list of components for that category Clicking on an individual component displays the FRU information for that component in the presentation pane in the upper right The description pane in the lower right displays a description of the currently selected FRU area 2 Usethe F4 and F5 keys to scroll the window contents to the left and right to view all of the columns 3 Use the File and FRU menu items to work with the FRU information e Open Views data from a previously saved FRU file e Save As Saves the currently loaded FRU data to a file e Properties Displays the number of FRU devices in the system and the number being displayed Only FRU devices with valid FRU areas are displayed e Reload Refreshes the display by reading the current FRU entries from the server Viewing Sensor Data Records To view the Sensor Data Records SDR 1 From the SSU Main window choose SDR Manager When you start the SDR Manager it automatically load
69. ons by the BMC The server is configured with the following set of standard events e Temperature sensor out of range e Voltage sensor out of range e Fan failure e Chassis intrusion e Power supply fault e BIOS uncorrectable ECC error e BIOS POST error e Processor fault resilient booting FRB failure e Fatal nonmaskable interrupt NMI from a source other than the front panel switch e Watchdog timer reset power down or power cycle e System restart reboot Description 15 Alerts can take either of these forms e Platform event pages the BMC dials a paging service and sends a predefined paging string To use platform event paging PEP you must attach an external modem to the emergency management port Serial 2 e BMC LAN alerts the BMC sends an alert to a predefined destination on the LAN You can configure PEP and BMC LAN alerts by using the System Setup Utility page 51 Emergency Management Port The emergency management port EMP refers to the use of the Serial 2 port with either an external modem or direct serial connection for remote management The BMC controls the port and interfaces with remote access software such as the Direct Platform Control application in Intel Server Management You can configure the EMP by using the System Setup Utility SSU or the System Configuration Wizard SCW EMP and Serial Over LAN The RJ 45 Serial 2 port on the back panel can be configured in several different ways
70. ot 2 PCI slot 3 Server Board Current SUBTOTALS System Components see note 2 Total Current Current maximum at voltage level Note 1 Number of PCI cards depends on system and riser card configuration Note 2 List additional system devices and associated currents Equipment Log and Power Consumption Worksheets 85 Worksheet Total Combined Power Used by the System 1 From the previous worksheet enter the total current for each column 2 Multiply the voltage by the total current to get the total wattage for each voltage level 3 Add the total wattage for each voltage level to arrive at a total combined power usage on the power supply Table 19 Power Usage Worksheet 2 Voltage level and total current Total Watts VX A W for each voltage level 3 3 V X A W 5V X A W 5 V X A W 12V X ____A W 12V X A W Total Combined Wattage W 86 Intel Server Board SE7500WV2 Product Guide Index A ACPI 14 Alerting 16 53 55 B Baseboard Management Controller 14 15 16 41 42 535 525 97 259 71 Battery 38 BIOS 41 42 recovery 71 BIOS Setup 17 BMC See Baseboard Management Controller Boot sequence 20 42 43 49 50 C D CMOS 38 41 43 53 71 Console Redirection 46 Direct Platform Control 16 41 45 46 47 DPC See Direct Platform Control E Emergency Management Port 14 16 46 53 54 56 57 EMP See Emergency Management Port ESD 33 35 38 F Fi
71. pending on the product configuration set in the configuration file Untagged SDRs come automatically programmed The utility also copies all written SDRs to the SDR TMP file it contains an image of what was loaded The TMP file is also useful for debugging the server Updating FRU Nonvolatile Storage Area After the configuration is determined the utility updates the FRU nonvolatile storage area First it verifies the common header area and checksum from the specified FRU file The internal use area reads out of the specified FRU file then programmed into the nonvolatile storage The chassis area reads out of the specified FRU file Finally it reads the product area out of the specified FRU file then the area programs into the FRU nonvolatile storage All areas write to the FRU TMP file Configuration Software and Utilities 59 60 Intel Server Board SE7500WV2 Product Guide 5 Solving Problems This chapter helps you identify and solve problems that might occur while you are using the system For additional assistance and the problem report form refer to the SE7500W V2 Trouble Shooting Guide on the Support website Resetting the System To do this Press Soft boot reset which clears system memory and reloads the operating system lt Ctrl Alt Del gt Clear system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This clears system memory Power off on
72. peration aborts If they do match the CSR restores the configuration data to the server It prompts you to reboot the server for the new settings to take effect Alerting for Platform Events You can set up the server to alert you when various events occur Alerts can be delivered either as telephone pages or over the LAN Instructions for setting up both telephone paging alerts and LAN alerts are given below Setting Up Paging Alerts To set up the server to send alerts as telephone pages 1 Install an external modem on the Emergency Management Port serial 2 2 From the SSU Main window choose Platform Event Manager PEM 3 In the PEM window click Configure EMP Configuration Software and Utilities 51 uM LN Eod 10 11 12 13 14 15 16 17 52 In the corresponding boxes enter the following command strings for the modem attached to the EMP port boxes that aren t listed here are not required for paging alerts e ESC Sequence the escape sequence This string is sent to the modem before sending command strings The maximum length for the string is five characters longer strings are truncated e Hangup String hang up or drop the connection The EMP automatically sends an ENTER character following this string The maximum length for the string is eight characters longer strings are truncated e Modem Dial Command the command to dial a phone number This string is sent to the modem before sending the
73. r characteristics location type and type specific information such as default threshold values factors for converting a sensor reading into the appropriate units mV rpm degrees Celsius and information on the types of events that a sensor can generate The BMC stores SDR information in a nonvolatile storage component on the baseboard You can use the FRU SDR Load Utility page 57 to initialize or update the FRU and SDR information Intel server boards are shipped from the factory with some sensors disabled because the actual configuration of the chassis is only determined when the user completes the system configuration Chassis specific information in the FRU such as chassis part number is also absent For these reasons it is important to run the FRU SDR Load Utility as part of the system setup process You should also run the FRU SDR Load Utility whenever you change the number of fans processors or power supplies in the server System Event Log The BMC manages a system event log SEL where it records significant or critical system events Such events include temperatures and voltages out of range fan failures and other sensor related events The BIOS software and other devices can also log events by sending messages to the BMC The SEL is stored in nonvolatile storage You can view the current contents of the SEL by using the System Setup Utility page 48 Platform Event Management Events can trigger alerts and other acti
74. reset command next Keyboard Interface Test A keyboard reset error or stuck key was found Issuing the keyboard controller interface test command next continued Intel Server Board SE7500WV2 Product Guide Table 13 Post Codes continued Diagnostic LED Decoder Post G Green R Red A Amber Code msB LSB Description 84h 84h 16h am 85 86h 8Dh 8Dh 8Dh 95h 92h 98h 9Bh 9Eh A2h 86h 8Bh sch ASH Amh Ah Arm Ah Anh R Off G Off Check Stuck Key Enable Keyboard The keyboard controller interface test completed Writing the command byte and initializing the circular buffer next H Off G G Disable parity NMI The command byte was written and global data initialization has completed Checking for a locked key next R G Off Off Verify RAM Size Checking for a memory size mismatch with CMOS RAM data next H G Off Off Check ATA Cable Type presence of ATAPI devices H G Off Off Display Keyboard Message Off G G H Display IDE mass storage devices Off G G A Display USB mass storage devices H G Off G Report the first set of POST Errors To Error Manager R IG G Off Boot Password Check The password was checked Performing any required programming before Setup next G Off G OEM Patch 9 A G Off G Set Printer RS 232 Timeout A G Off G Init FDD Devices Resetting
75. ri tilbage til leverandgren ADVARSEL Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandgren VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anvant batteri enligt fabrikantens instruktion VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit kaytetty paristo valmistajan ohjeiden mukaisesti 36 Intel Server Board SE7500WV2 Product Guide To replace the battery Before proceeding record your custom BIOS settings Observe the safety and ESD precautions at the beginning of this chapter Open the chassis and locate the battery Push the upper end of the metal retainer away from the battery the battery pops up Remove the battery from its socket Dispose of the battery according to local ordinance Remove the new lithium battery from its package Being careful to observe the correct polarity lay the battery in the socket Push the battery down the metal retainer locks the battery in the socket 10 Close the chassis 11 Run Setup to restore the configuration settings to the RTC 12 Restore your custom BIOS settings 9 nO t RO Mc OM14141 Figure 20 Replacing the Back up Bat
76. rial device and provides support for serial concentrators For server applications that use a serial concentrator to access the server management features of the baseboard a standard 8 pin CAT 5 cable from the serial concentrator is plugged directly into the rear RJ 45 serial port The 8 pins of the RJ 45 connector can be configured to match either of two pin out standards used by serial port devices To accommodate either standard the J5A2 jumper block located directly behind the rear RJ 45 serial port must be jumpered appropriately according to the desired standard 12 Intel Server Board SE7500WV2 Product Guide amp NOTE By default the RJ 45 serial port 1s configured to support a DSR signal For serial devices that require a DSR signal default the J5A2 jumper must be configured in position 3 4 Figure 3 B For serial devices that require a DCD signal the jumper must be in position 1 2 Figure 3 A A 5 5 DCD DTR to Pin 7 O DSR DTR to Pin 7 ees OO olo 6 6 2 al p A E i III Figure 3 J5A2 Jumper Block for DSR Signal OM14126 For server applications that require a DB9 serial connector you must use an 8 pin RJ 45 to DB9 adapter The following table defines the pin out required for the adapters to provide RS232 support Table 3 Rear Serial 2 Port Adapter Pin out RJ 45 Signal Abbreviation DB9 1 Request to Send RTS 7 2 Data Terminal Ready DTR 4 3 Transmitted Data
77. rolled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the stake pins on the board Memory The server board supports from 256 MB up to 12 GB of registered memory in six DIMM slots gt NOTES e Only DDR 200 or DDR 266 compliant RAM is supported by the server board e A 1U chassis requires low profile LP 1 2 inch 30 mm tall DIMMs e DIMMs must be populated in pairs and in the following order 1B and 1A then 2B and 2A then 3B and 3A e Installed DIMMs must be the same speed and must all be registered For a list of supported memory call your service representative or visit the Intel Customer Support website http support intel com L 1B 2B 3B 1A 2A 3A cole OM14138 Figure 14 Installing DIMMs 32 Intel Server Board SE7500WV2 Product Guide Processors WARNING If the server has been running any installed processor and heat sink on the processor board s will be hot To avoid the possibility of a burn be careful when removing or installing server board components that are located near processors N CAUTION Processor must be appropriate You may damage the server if you install a processor that is inappropriate for your server Make sure your server can handle a newer faster processor thermal and power consid
78. s Num riques NMB 003 dict e par le Ministre Canadien des Communications Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance Australian Communications Authority ACA C Tick Declaration of Conformity This product has been tested to AS NZS 3548 and complies with ACA emission requirements The product has been marked with the C Tick Mark to illustrate its compliance Ministry of Economic Development New Zealand Declaration of Conformity This product has been tested to AS NZS 3548 and complies with New Zealand s Ministry of Economic Development emission requirements BSMI Taiwan The BSMI DOC Mark is silk screened on the component side of the server board and the BSMI EMC warning is located on solder side of the server board 82 Intel Server Board SE7500WV2 Product Guide 8 Equipment Log and Power Consumption Worksheets Equipment Log Use the blank equipment log provided here to record information about your system You will need some of this information when you run the SSU Manufacturer Name and Model Number System Item Serial Number Server Board Primary Processor Speed and Cache Secondary Processor Speed and Cache Video Display Keyboard Mouse Diskette Drive A Diskette Drive B
79. s each device is checked its activity light should turn on briefly Check for the following E d Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light on page 65 If a second diskette drive is installed does its activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light on page 65 Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see Initial System Startup on page 61 Solving Problems 63 Specific Problems and Corrective Actions This section provides possible solutions for these specific problems e Power light does not light e There is no beep or an incorrect beep pattern e Nocharacters appear on screen e Characters on the screen appear distorted or incorrect e System cooling fans do not rotate e Diskette drive activity light does not light e CD ROM drive activity light does not light e There are problems with application software e The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative or authorized dealer for help Power Light Does Not Light Check the following QO Is the system operating normally If so the power LED is probably defective or the cab
80. s on the diskette drive set correctly Q Is the diskette drive properly configured Q Isthe diskette drive activity light always on If so the signal cable may be plugged in incorrectly QO If you are using the onboard diskette controller use the Setup Utility to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that Onboard Floppy is set to Disabled If the problem persists there may be a problem with the diskette drive server board or drive signal cable Contact your service representative or authorized dealer for help Solving Problems 65 CD ROM Drive Activity Light Does Not Light Check the following Q Are the power and signal cables to the CD ROM drive properly installed Q Are all relevant switches and jumpers on the drive set correctly Q Isthe drive properly configured Q Is the onboard IDE controller enabled Problems with Application Software If you have problems with application software do the following QO Verify that the software is properly configured for the system See the software installation and operation documentation for instructions on setting up and using the software Try a different copy of the software to see if the problem is with the copy you are using Make sure all cables are installed correctly Verify that the server board jumpers are set correctly See Chapter 6 If other software runs correctly on the system con
81. s the SDR entries from non volatile memory The SDR Manager window has a navigation pane on the left that displays in a tree format the sensor data records The tree has categories for each type of record Clicking on a category expands or collapses a list of SDRs for that category Clicking on an individual SDR displays the information for that SDR in the presentation pane in the upper right The description pane in the lower right displays a description of the currently selected SDR type 2 Usethe F4 and F5 keys to scroll the window contents to the left and right to view all of the columns Configuration Software and Utilities 49 Use the File and SDR menu items to work with the SDR information e Open Views data from a previously saved SDR file e Save As Saves the currently loaded SDR data to a file e Properties Displays information about the SDR including IPMI version number of SDR entries time stamps for changes to the SDR information and free space remaining e Reload Refreshes the display by reading the SDR data from the server Updating System Firmware and BIOS Using the SSU you can update the BIOS update the firmware and verify the firmware Procedures for each are given below You can also update the BIOS and firmware without using the SSU You can download the updates from the Intel support website http support intel com support motherboards server Updating the BIOS To update the BIOS l Download
82. se such problems Checklist Q If you are running the software from a diskette try a new copy of the software Q If you are running the software from a CD ROM disk try a different disk to see if the problem occurs on all disks Q If you are running the software from a hard disk drive try running it from a diskette If the software runs correctly there may be a problem with the copy on the hard disk drive Reinstall the software on the hard disk and try running it again Make sure all necessary files are installed QO Ifthe problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures Q If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands gt NOTE 62 Random errors in data files If you are getting random errors in your data files they may be getting corrupted by voltage spikes on your power line If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power outlet and the system power cord Intel Server Board SE7500WV2 Product Guide More Problem Solving Procedures This section provides a more deta
83. sed with a shielded LAN cable The server board uses the Intel 82546EB Fast Ethernet Controller and supports two IOBase T 1000Base TX network subsystems The 82546EB controller supports the following features e 32 bit PCI master interface e Integrated IEEE 802 3 10Base T 100Base TX and 1000Base TX compatible PHYT e IEEE 820 3u auto negotiation support e Full duplex support at 10 Mbps 100 Mbps and 1000 Mbps operation e Low power 43 3 V device On the SE7500W V2 NIC 1 can be used as both a network interface and server management interface NIC Connector and Status LEDs The 82546 controller drives LEDs on the network interface connector that indicate link activity on the LAN and speed of operation The green LED indicates network connection when on and TX RX activity when blinking The speed LED indicates 1000 Mbps when amber 100 Mbps when green and 10 Mbps when off Keyboard and Mouse The keyboard mouse controller is PS 2 compatible If specified through the System Setup Utility SSU the server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time Once the inactivity lockout timer has expired the keyboard and mouse do not respond until the previously stored password is entered A Y cable can be used if both a PS 2 mouse and keyboard are required at the same time RJ 45 Serial Port The rear RJ 45 serial port is a fully functional serial port that supports any standard se
84. setting to take effect you must exit the SSU and restart it e Language lets you change the text in the SSU to the appropriate language For a new language setting to take effect you must exit the SSU and restart it e Other lets you show or hide the status bar at the bottom of the SSU main window The change takes effect immediately amp gt NOTE If you run the SSU from read only media CD ROM for example these preferences are lost when you exit the SSU Exiting the SSU Exiting the SSU closes all SSU windows Setting Boot Device Priority To change the boot priority of a device 1 From the SSU Main window choose Boot Devices 2 Inthe Multiboot Options Add in window select a device 3 Click the Move Up button to move it up in the list Click the Move Down button to move it down Setting Passwords and Security Options You can set a user password and an administrator password On some systems you must set an administrator password before you can set a user password On other systems the passwords are independent You can set the same passwords and security options by using BIOS Setup Setting the Administrator Password The Admin Password button lets you set or change the administrator password used by both the SSU and the system BIOS This option is not available if both an administrator and a user password are set and you entered only the user password when you started the SSU All changes to the administrator pass
85. sh screen Write down the current custom settings in the BIOS Setup program Recovering the BIOS Itis unlikely that anything will interrupt the BIOS upgrade however an interruption could damage the BIOS The following steps explain how to recover the BIOS if an upgrade fails The following procedure uses recovery mode for the Setup program amp gt NOTE 56 Because of the small amount of code available in the non erasable boot block area there is no video support You will not see anything on the screen during the procedure Monitor the procedure by listening to the speaker and looking at the floppy drive LED Turn off all connected peripherals turn off system power and disconnect the AC power cord Remove the access cover and expose the server board For instructions see the product guide accompanying your chassis Move the Recovery Boot RCVRY BOOT jumper from its normal position to the BIOS recovery position see Figure 21 and Table 12 on page 69 Reinstall the access cover and connect the power cord Insert the diskette holding the BIOS upgrade and recovery files into drive A Intel Server Board SE7500WV2 Product Guide ne 10 11 Turn on system power and listen to the speaker e Two beeps indicate successful BIOS recovery Go to the next step e A series of continuous beeps indicates failed BIOS recovery Return to Step 1 and repeat the recovery process Turn off system power and disconnect all AC power cords
86. sks list To run a list item such as one of from the Available Tasks list select the item and click OK or double click the item e Keyboard Use the tab and arrow keys to highlight buttons and press the spacebar or lt Enter gt to execute You can also execute a menu or button by using the lt Alt gt key in combination with the underlined letter in the name of the menu or button You can have more than one task open at the same time although some tasks might require complete control to avoid possible conflicts The tasks achieve complete control by keeping the task as the center of operation until you close the task window The SSU has a build in help system which you access by clicking a Help button or choosing the Help menu Customizing the SSU Interface The SSU lets you customize your interface using the Preferences section of the main window The AF sets these preferences and saves them in the AF INI file so that they take effect the next time you start the SSU There are four user customizable settings 46 Intel Server Board SE7500WV2 Product Guide e Color lets you change the default colors associated with different items on the screen using predefined color combinations The color changes take effect immediately e Mode lets you set the desired expertise level novice intermediate or expert The expertise level determines which tasks are visible in the Available Tasks section and which actions each task performs For a new mode
87. sor Data Records 2 2u022400200000n00n0nn nenne nenn nun nenn nenn nenne nenn nano nnns 49 Updating System Firmware and BIOS u022400224002400 nenn onen nenne nano nenn nenn nano nennen 50 Saving and Restoring the System Configuration eese 51 Alerting Tor Platform Events au EI 51 Managing the Server REMotely cccccccseeccsececeeeceeeeeeeeseueeseeeesueeseeeeseeeseueeseeeeneeess 54 Softwale JDdalbS euiice un b Eu IMDb Dd MED aetna vu nur Miei 55 Creating a Bootable Diskette u02200224002000020000enn none nenne nenn anne nenn nenn nenne nennen 55 Sotware Update Package 56 Rec vering INe BIO Se r a rea aar aaa a aa a aa a Ea ara E ai 56 Firmware Update Utility Description s0240000000 Besen nnn nennen nennen mr 57 Running the Firmware Update Utility u uu222020022e0nnn nen nnn nennen ann nnnnnnnnnnn ann nnnn nenn 57 FRU SDR Load Utility Descripli n au na eo enemies 57 iV Intel Server Board SE7500WV2 Product Guide 5 Solving Problems FRESE UING iNe SY ice m ee acca 61 Initial System Slialtipo suu oo RU Ran ado La ade iem a o Lem Medo oie Op LEE 61 isse 4 ene ene ne Ce ert ene Cen eer en PEE 61 Running New Application SoftWare eean aaea a a aA a a AN 62 le dj 2a MEUM E EMEN 62 After the System Has Been Running Correctly ccccceccceecceseeceeeceeseceueeseeeceueenseeeaeeesaees 62 S sdjem cmm 62 More Problem Sol
88. sswords leave both boxes blank You can also clear the password by choose the menu Options Clear LAN Password 4 Inthe Modem Ring Time box enter the number of 500ms intervals that the BMC should wait before taking control of the serial 2 port and answering an incoming call A value greater than zero gives the BIOS time to answer before the BMC takes control A value of zero causes the BMC to answer immediately The maximum value 63 tells the BMC to ignore the call Modem Ring Time applies only to Preboot access mode and is ignored for other access modes 5 Inthe System Phone Number box enter the number for the phone line connected to the modem on the EMP 6 From the Access Mode list choose the remote access mode e Always Active the EMP is available at any time e Preboot the EMP is available only when the server is powered down or is in the running POST during startup e Disabled remote systems are not allowed to initiate connections 7 From the Restricted Mode list choose either e Enabled a remote system can initiate a connection but cannot perform control operations such as power down reset or front panel NMI e Disabled the remote system has full control of the server 8 From the Connection Mode list choose either e Direct Connect the serial 2 port on the server is connected by a serial cable to the remote system e Modem Connect the serial 2 port on the server is connected to a modem 9 Click Save to save the
89. supporting Intel Xeon processors in an INT3 FCPGA Socket 604 package Memory Six dual inline memory module DIMM slots support e DDR 200 or DDR 266 compliant ECC registered 72 bit 168 pin DIMMs e From 256MB to 12 GB of memory Graphics Integrated onboard ATI RAGET XL PCI SVGA controller Video Memory 8 MB SDRAM of video memory PCI bus Two PCI riser slots capable of supporting either of the following configurations e 1U configuration one full length full height 64 bit PCI riser slot and one Low Profile LP 64 bit PCI riser slot e 2U configuration three full length full height 64 bit PCI riser slots and three LP 64 bit PCI riser slots Network Dual on board 10 100 1000 Network Interface Controllers NIC System I O One Psy2t keyboard mouse port 6 pin DIN See Table 1 One VGA video port 15 pin Two external USB ports internal header providing two additional USB One external serial port RJ 45 one internal COM 1 header One external SCSI port SCSI server board only one internal Two NIC ports RJ 45 Form Factor Server ATX form factor Server Board Connector and Component Locations The SE7500W V2 comes in both SCSI and ATA versions Figure 1 is a composite view of both versions OZzEzErmc rommoomu m DD CC BB AA C lt 5 System status LED ID LED Diagnostic LEDs POST code 64 bit PCI riser slot for PCI X bus B full height DIMM slots I O ports SCSI channel B connector
90. tact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for help Bootable CD ROM Is Not Detected Check the following Q Is the BIOS set to allow the CD ROM to be the first bootable device Q Check cable connections Q Verify CD is bootable in another known good CD ROM drive Especially if the CD is a copy DOCU DU Problems with Network The server hangs when the drivers are loaded Q Change the PCI BIOS interrupt settings Diagnostics pass but the connection fails Q Make sure the network cable is securely attached Q Make sure you specify the correct frame type in your NET CFG file The Activity LED doesn t light OQ Make sure the network hub has power The controller stopped working when an add in adapter was installed OQ Make sure the cable is connected to the port from the onboard network controller OQ Make sure your PCI BIOS is current OQ Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts Q Try reseating the add in adapter 66 Intel Server Board SE7500WV2 Product Guide The add in adapter stopped working without apparent cause n n n Try reseating the adapter first then try a different slot if necessary The network driver files may be corrupt or deleted Delete and then reinstall the drivers Run the diagnostics Cannot Connect to a Server E E n S
91. terrupt vector initialization has completed Interrupt vector initialization is about to begin Init interrupt Vectors Interrupt vector initialization is done Initialize SMM handler Initialize USB emulation Validate NVRAM areas Restore from backup if corrupted Load defaults in CMOS RAM if bad checksum or CMOS clear jumper is detected Initializing APP CMOS RAM for appliance servers only Check point After CMOS Initialized Validate date and time in RTC Load Micro Code To All CPUs Scan SMBIOS GPNV areas 8254 Timer Test on Channel 2 Enable 8042 Keyboard Reset Initialize LCD if supported Set Video Mode Initialization before setting the video mode is complete Configuring the monochrome mode and color mode settings next Debugger Hook Init PCI devices and motherboard devices Pass control to video BIOS Start serial console redirection continued 71 72 Table 13 Post Codes continued Diagnostic LED Decoder Post G Green R Red A Amber Code MSB LSB 2Bh G Off A E 2Dh G G R G 20h G a R G son of jor R R so of jor R R 2E R R A Of PITT sm of G a JA 37h Off E A A INIT sa of G R R 39h G off R A ITI 40h Off IR Off Off 4Bh G IR Ic G 57 Of Ja G A 53h of IR A JA 54h Off A Off R om i gt e en mis ll E 8h IR lof lor G Initialize AMI display manager M
92. tery Upgrading 37 38 Intel Server Board SE7500WV2 Product Guide 4 Configuration Software and Utilities Service Partition Optional When you are setting up your server system you can install a service partition onto your hard drive The service partition includes utilities and other software that be run locally or remotely to assist in system management The service partition uses approximately 40 MB of hard disk space gt NOTE It is highly recommended that you install the service partition before installing an operating system For more information see the Service Partition section in the Installation Guide for Intel Server Management This document is included on the ISM CD shipped with your server board Configuration Utilities System Software Update Sequence When you update the system software you should do it in the following order 1 Update firmware BMC amp HSC 2 Update FRU SDR 3 Unplug system for 30 seconds 4 Update BIOS 5 Clear CMOS Table 5 Configuration Utilities Utility Description and brief procedure Page Adaptec SCSISelectt Use to configure or view the settings of the SCSI host adapters and 42 Utility onboard SCSI devices in the system Direct Platform Control Use to access and monitor the server remotely 43 DPC Console System Setup Utility Use for viewing and configuring server management options viewing 45 SSU and Client the system event log SEL setting boot d
93. the update from the Intel support website 2 From the SSU Main window choose System Update System Update is available only in Expert mode When you start System Update it automatically displays the current revision information for the system firmware and BIOS 3 From the File menu choose Load and choose a uif or bio file to use for the update 4 Click the Update button to update the BIOS Updating the Firmware To update the system firmware l 25 3 4 Download the update from the Intel support website From the SSU Main window choose System Update System Update is available only in Expert mode When you start System Update it automatically displays the current revision information for the system firmware and BIOS From the File menu choose Load and choose a uif or hex file to use for the update Click the Update button to perform the update Verifying the Firmware To compare the system firmware in nonvolatile memory with a firmware file 50 l 2 Download the update from the Intel support website From the SSU Main window choose System Update System Update is available only in Expert mode When you start System Update it automatically displays the current revision information for the system firmware and BIOS From the File menu choose Load and choose a hex file to use for the update Click the Verify button to compare the firmware code in nonvolatile storage with the selected file I
94. u choose Send Alert Click Save to save the changes Click Close to return to the PEM window Configuration Software and Utilities 53 Managing the Server Remotely You can set up the server so that you can connect to it from a remote client system to perform management tasks You can make the connection over a LAN or by using a modem or direct serial cable to the Emergency Management Port EMP Instructions for setting up the server for remote LAN and serial modem access are given below Setting Up Remote LAN Access To configure remote LAN access l 2 T 8 From the SSU Main window choose Platform Event Manager PEM In the PEM window click Configure LAN and fill in the boxes described in the following steps boxes that aren t listed here are not required for remote access To require a password for remote access enter the password in the Enter New Password box and in the Verify New Password box Passwords can be from 1 to 16 characters long using any ASCII character in the range 32 126 To clear the passwords leave both boxes blank You can also clear the password by choose the menu Options gt Clear LAN Password From the LAN Access Mode list select the remote access mode e Full Access a remote system can initiate a LAN connection regardless of the state or health of the server e Restricted a remote system can initiate a LAN connection but cannot perform control operations such as power down reset
95. uA I EM DU LUE 21 5 Jnstalling the Server Beatles 22 6 Installing the Processor Retention Brackets ccccccccsecceeeseeeeeeeeeeeeeeeeeeeseeeaeeseeenees 23 7 R isi g the LOCKING Ban ame 23 Se INStallIMg PLOCESSOrs OE LUE 24 9 WOWGE LOCKING Bari ae Hai ee 24 TO Installing the Heat SINK iuit ES RE een 25 Tz Tostalliig the Heat Sink GUD ana aont tto taped sli ratus dae taut oe ieciteuus 26 12 NAS TAI MEMON ver ee bett tuu ERE ds ee 27 19 xXoonnecund GableS dutem ia race een 28 14 osse ree ee anstehen 32 15 RAISING the LOCKING Bil aa 33 16 orci lae iere 9 EEUU 34 INE Se 7 gieedels gut cs 34 18 Installing the Heat SINK eoo oo SERERE EET en 35 19 Installing the Heat Sink Clip ccc cceceseeeceeeeceeesseecceeeccseesceeesenesceeesaseeseeesoeeeseeeeees 35 20 Replacing the Back UP Ballen 37 21 Jumper LOCATIONS ea Eile 69 Tables 1 Server Board Versi nsaun ssne iR 7 2 Server BoardiFealufes ooo a deeds dimi edel ea itai uL iudu em t 7 3 Rear Serial 2 Port Adapter Pin out 00220022002200200 0000 nnn nano nano nnne nano name nnnennnn 13 4 Software Security Features cccccecccsececseccceceseeecceeecceeesenecceeeseeeeceeeseesssaesceeesees 19 De CONTIGUFATIONAWIIMES PER MEE 39 NOL C UE 40 7 SCSlSelect Navigation KeyS cccccccccseccceecescecccceececsecesceecccuececcecessesnesceeeesceeesoeees 42 MEE ole enu cine
96. up Utility to e Set boot device priority e Set passwords and security options e View system events e View FRU information e View sensor data records e Update system firmware and BIOS e Save and restore the system configuration e Set up the server to send alerts for platform events e Set up the server for remote management Using either the System Setup Utility or BIOS Setup you can specify the boot device sequence and set up system passwords and security options Both utilities access the same stored configuration data for these items and the result of making a change to these settings using either utility 1s identical The SSU consists of a collection of task oriented modules plugged into a common framework called the Application Framework AF The Application Framework provides a launching point for individual tasks and a location for setting customization information Creating SSU Diskettes You can run the SSU directly from the Utilities menu of the System Resource CD ROM from a set of DOS diskettes or from the service partition of the hard disk If you choose to run the SSU from a set of DOS diskettes you must create the SSU diskettes from the Resource CD ROM as follows 1 Boot to the System Resource CD ROM 2 Choose Create Diskettes gt Create Diskettes by Device Function gt System Setup Utility 3 Follow the instructions displayed Alternatively if you have a workstation with the Microsoft Windows operating syste
97. ver requires a password to reactivate the keyboard and mouse after a specified time out period 41 to 120 minutes e Set and enable a supervisor password e Set and enable a user password e Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches e Activate a hot key combination to enter secure mode quickly e Disable writing to the diskette drive when secure mode is set e Disable access to the boot sector of the operating system hard disk drive Using Passwords You can set either the user password the supervisor password or both passwords If only the user password is set you e Must enter the user password to enter BIOS Setup or the SSU e Must enter the user password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU e Must enter the user password to exit secure mode Description 17 If only the supervisor password is set you e Must enter the supervisor password to enter BIOS Setup or the SSU e Must enter the supervisor password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU e Must enter the supervisor password to exit secure mode If both passwords are set you e May enter the user password to enter BIOS Setup or the SSU However you will not be able to change many of the options e Must enter the supervisor password if you want to enter BIOS Setup or the SSU and have access to all of the
98. ving Procedures cccccscccssecceececeeecceeeceucecseeceuceceueesaeecsueesseesseeessneenaess 63 Monitorning POST m 63 Verifying Proper Operation of Key System Lights cccccccseeeseeeceeeeceeeseeeseeeenaees 63 Confirming Loading of the Operating SYStEM cccccccseeccseeeceeeceeeeseeeeseeeseeeeseeeeaes 63 Specific Problems and Corrective Actions cccccecccsececeeeeeececeueeseeeceueeseeeeseeteueesseetaneess 64 Power Light DOCS NOULIGME 2 Rn 64 No Characters Appear on Screen esner a a E E nenn nenn nenn nenn nennen 64 Characters Are Distorted or INCOIreCt cccccceccceeeceececeeeeceeeceueeceeeceueessusesseessneeseas 65 System Cooling Fans Do Not Rotate Properly eeeeseeeeeeeeeeeenee 65 Diskette Drive Activity Light Does Not Light esesseseeeee 65 CD ROM Drive Activity Light Does Not Light seeeeeeeseeeeeeree 66 Problems with Application Software cccccccceecceeeceeeceeeceeceeeseeeseeesaeeseeeseeeseeeseeeses 66 Bootable CD ROM Is Not Detected ccccccccsececeeeceeeeceeeeceeeseuseseueeeeeeseueeneeesseeess 66 Problems with Networks ae 66 6 Technical Reference i i fiM BO ACID OT QT ee ree ee 69 DIAGNOSTIC LEDS c 70 POST Error Codes and Messages ooo ie aceite ec i ee 74 BIOS Recovery Beep Codes odes endnote dae Me A ieh 77 Bootblock Error Beep Codes ccc
99. word take effect immediately To change or clear the administrator password From the SSU Main window choose Security Click the Admin Password button If you are changing passwords enter the old password Enter the new password or leave blank to clear Confirm the password by entering it again or leave blank to clear Click OK to save the password and return to the Security window E E UP d a Configuration Software and Utilities 47 Setting the User Password The User Password button lets you set or change the user password used by both the SSU and the system BIOS All changes to the user password take effect immediately To change or clear the user password From the SSU Main window choose Security Click the User Password button If you are changing passwords enter the old password in the first box Enter the new password or leave blank to clear Confirm the password by entering it again or leave blank to clear Click OK to save the password and return to the Security window Deu ek Setting Security Options For a description of security features see Security on page 17 To set the security options 1 Inthe Security window click the Options button 2 Foreach option select the desired setting from the list The options are e Security Hot Key The key combination that can be used to put the server into secure mode e Secure Mode Timer If no keyboard or mouse activity occurs during the chosen time i
100. y be installed on a system running a Microsoft Windows operating system gt NOTE Prior to installation uninstall any previous version of Intel Server Management Installing a Service Partition on the Server Optional The Service Partition provides advanced remote management and configuration functionality Installing it on a server is optional 1 Power on the server insert the Intel Server Management CD into the CD ROM drive and boot to the CD Select Utilities gt Run Service Partition Administrator gt Create Service Partition first time Select an available hard drive The server will reboot to the CD Select Format Service Partition and Install Software Exit the menu Remove the CD and reboot to install the server operating system After installing the operating system proceed to Intel Server Management Installation we ds ce Installation Procedures 29 Installing your Operating System Install your operating system now Installing Intel Server Management You can install Intel Server Management on a local server or on a remote workstation that is used to manage a LAN WAN 1 Insert the Intel Server Management CD into the system s CD ROM 2 Click Install Server Management 3 Select the applicable system option 4 Review the Intel Software License Agreement and click Accept 5 If installing to a local server click Install Now If this is a multiple system installation click 6 ds Add to compile a

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