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ZyXEL Communications 2002 Network Card User Manual

1. 40000002 Active lt 0 No 1 1 Yes gt 40000003 ISP s Name ChangeMe 40000004 Encapsulation 2 PPPOE 2 3 RFC 1483 4 PPPOA 5 ENET ENCAP gt 40000008 Service Nam lt Str gt any 40000009 My Login lt Str gt test pqa 40000010 My Password Str 1234 40000011 Single User Account lt 0 No 1 1 Yes gt 40000012 IP Address Assignment lt 0 Static 1 D 1 ynamic gt 40000013 IP Address 0 0 0 0 40000014 Remote IP address 0 0 0 0 40000015 Remote IP subnet mask 0 40000016 ISP incoming protocol filter set 1 6 40000017 ISP incoming protocol filter set 2 256 40000018 ISP incoming protocol filter set 3 256 40000019 ISP incoming protocol filter set 4 256 40000020 ISP outgoing protocol filter set 1 256 40000021 ISP outgoing protocol filter set 2 256 40000022 ISP outgoing protocol filter set 3 256 40000023 ISP outgoing protocol filter set 4 256 40000024 ISP PPPoE idle timeout 0 40000025 Route IP lt 0 No pi 1 Yes gt 40000031 RIP Direction lt 0 None 0 1 Both 2 In Only 3 Out Only gt 40000032 RIP Version O Rip 1 0 1 Rip 2B 2 Rip 2M 40000033 ailed up Connection lt 0 No 0 1 Yes gt 40000034 LAN IP Address 0 0 0 0 40000035 LAN IP subnet mask Bits 0 40000036 LAN Gateway 0 0 0 0 Appendix E 137 P 2002 Ser
2. FI E PVA INPUT 980701001 Phone Book 1 Active lt 0 No 1 Yes gt 0 980701002 Phone Book 1 SIP Number 980701003 Phone Book 41 SIP IP URL 980701004 Phone Book 1 Name 980701005 Phone Book 1 Type lt 0 Proxy 1 Non 0 Proxy 980701006 Phone Book 1 Speed Number Menu 98 7 2 Phone Book Speed Dial 42 Setup FI E PVA INPUT 980702001 Phone Book 2 Active lt 0 No 1 Yes gt 0 980702002 Phone Book 2 SIP Number 980702003 Phone Book 42 SIP IP URL 980702004 Phone Book 2 Name 980702005 Phone Book 2 Type lt 0 Proxy 1 Non 0 Proxy 980702006 Phone Book 2 Speed Number Menu 98 7 3 Phone Book Speed Dial 43 Setup FI F PVA INPUT 980703001 Phone Book 3 Active lt 0 No 1 Yes gt 0 980703002 Phone Book 3 SIP Number 980703003 Phone Book 3 SIP IP URL 980703004 Phone Book 3 Name 980703005 Phone Book 3 Type lt 0 Proxy 1 Non 0 Proxy 980703006 Phone Book 3 Speed Number Menu 98 7 4 Phone Book Speed Dial 44 Setup FI E PVA INPUT 980704001 Phone Book 4 Active lt 0 No 1 Yes gt 0 980704002 Phone Book 4 SIP Number 980704003 Phone Book 4 SIP IP URL 980704004 Phone Book 4 Name 980704005 Phone Book 4 Type lt 0 Proxy 1 Non 0 Proxy 980704006 Phone Book 4 Speed Number Menu 98 7 5 Phone Book Speed Dial 45 Setup FI E
3. next 2 forward 3 drop gt 210204007 IP Filter Set 2 Rule 4 Dest Port lt 0 none 1 equal 2 1 Comp not equal 3 less 4 gr eater gt 210204008 IP Filter Set 2 Rule 4 Src IP 0 0 0 0 address 210204009 IP Filter Set 2 Rule 4 Src Subnet 0 Mask 210204010 IP Filter Set 2 Rule 4 Src Port 0 210204011 IP Filter Set 2 Rule 4 Src Port lt 0 none 1 equal 2 0 Comp not equal 3 less 4 gr eater gt 210204013 IP Filter Set 2 Rule 4 Act Match lt l check 3 next 2 forward 3 drop gt 210204014 IP Filter Set 2 Rule 4 Act Not lt 1 check s1 Match next 2 forward 3 drop gt Menu 21 1 2 5 Filter set 2 rule 5 FI F PVA INPUT 210205001 IP Filter Set 2 Rule 5 Type 0 none 2 TCP IP gt 2 210205002 IP Filter Set 2 Rule 5 Active lt 0 No 1 Yes gt 1 210205003 IP Filter Set 2 Rule 5 Protocol 17 210205004 IP Filter Set 2 Rule 5 Dest IP 0 0 0 0 address 210205005 IP Filter Set 2 Rule 5 Dest 0 Subnet Mask 210205006 IP Filter Set 2 Rule 5 Dest Port 138 210205007 IP Filter Set 2 Rule 5 Dest Port 0 none 1 equal 2 1 Comp not equal 3 less 4 gr eater gt 210205008 IP Filter Set 2 Rule 5 Src IP 0 0 0 0 address 210205009 IP Filter Set 2 Rule 5 Src Subnet 0 Mask 210205010 IP Filter Set 2 Rule 5 Src Port 0 210205011
4. a 67 Fol Poes usse e RET 67 7 1 1 Voice Activity Detection Silence Suppression ee ee ee Re 67 741 2 Comfort Noise General ies iss SESDE rea ur Rab na iei aa e EE SG 67 HE Echo E APA uci EE OR ER 67 pedo For COT IRI UNICA ec 67 7 3 Supplementary Phone Services Overview iii ee Ee AA RA Ee anemie 69 T1 e Fah KOY ER ER EE a a a 69 7 3 2 Europe Type Supplementary Phone Services ie ese ese ee ee se ee na 69 d Pet dy European eee 8 3 Tn 70 7 3 2 2 European Call Waiting NT 70 T3244 European Call anster ie sense aaa edu pata d tao c aaa IUE 11 7 3 2 4 European Three Way Conference essent 71 7 3 3 USA Type Supplementary Services sss 71 Rc USA Nerio 71 Aa 2 UR Cal UBER asumat ca arat aaa ati casas KS CH a SEO i DR aa tel 72 21 2 52 Wor Gall WPAN caset oii ER o a a iad pd T2 7 3 3 4 USA Three Way Conference iss eise se Ee ee Re Ak ee ke ee Ge 72 7 4 Common Phone Configuration i aa ei LA GE i ia e a ata 72 Table of Contents 13 P 2002 Series User s Guide Chapter 8 Plane BOOR aao ener tieu reris disc M a IP DSP mney EI RON DU EC RUE 75 8 1 Phone BOOK Introduction 2255 rss side oa saba npa ani N Arr aa v r nt lata addi i aas 75 SERES io e 75 BLA Poeta Pepi Calls Lua uiae sata ia xata i avea Denta EO 75 23 2 Lifeline Prestige ZOU2L AO OE 75 Based Did Comigura ENE is oii cp papii ANNA pp T3 CERA
5. Chapter 1 Introducing the Prestige 23 P 2002 Series User s Guide Auto crossover 10 100 Mbps Ethernet Interfaces The Ethernet interfaces automatically adjust to either a crossover or straight through Ethernet cable PSTN Lifeline The Prestige 2002L has a LINE port for connecting a PSTN line You can receive incoming PSTN phone calls even while someone else connected to the Prestige is making VoIP phone calls You can dial a prefix number to make an outgoing PSTN call You can still make PSTN phone calls if the Prestige 2002L loses power REN A Ringer Equivalence Number is used to determine the number of devices that may be connected to the telephone line The Prestige can support three devices per telephone port Dynamic Jitter Buffer The Prestige has a built in adaptive buffer that helps to smooth out the variations in delay jitter for voice traffic This helps ensure good voice quality for your conversations Multiple SIP Accounts The Prestige allows you to simultaneously use multiple voice SIP accounts and assign them to one or both telephone ports STUN Simple Traversal of User Datagram Protocol UDP through Network Address Translators STUN allows SIP to pass through NAT routers Multiple Voice Channels The Prestige can simultaneously handle multiple voice channels telephone calls Additionally you can answer an incoming phone call on a VoIP account even while someone else is using the account f
6. This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Certificatio
7. Speed Dial Select a speed dial key combination from the drop down list box After configuring the speed dial entry and adding it to the phonebook dial this speed dial key combination to use the speed dial entry to make a call SIP Number Enter the SIP number of the party that you will call use the number or text that comes before the symbol in a full SIP URI You can use up to 127 ASCII characters Name Enter a descriptive name to identify the party that you will use this entry to call You can use up to 127 ASCII characters Type Select Use Proxy if calls to this party use your SIP account configured in the VoIP Screen Select Non Proxy Use IP or URL if calls to this party use a different SIP server or go directly to the callee s VoIP phone peer to peer Enter the SIP server s or the party s IP address or domain name up to 127 ASCII Extended set characters Add Click this button to save the entry in the speed dial phone book The speed dial entry displays in the Speed Dial Phone Book section of the screen Speed Dial Phone Book This section of the screen displays the currently saved speed dial entries You can configure up to 10 entries and use them to make calls 76 Chapter 8 Phone Book P 2002 Series User s Guide Table 20 Speed Dial continued LABEL DESCRIPTION Speed Dial This is the entry s speed dial key combination Press this key combinati
8. 3 When the second call is answered press the flash key wait for the sub command tone and press 3 to create a three way conversation 4 Hang up the phone to drop the connection 5 If you want to separate the activated three way conference into two individual connections one is on line the other is on hold press the flash key wait for the sub command tone and press 2 7 4 Common Phone Configuration Click PHONE in the navigation panel and then Common to display the following screen Use this screen to configure general phone settings 72 Chapter 7 Phone P 2002 Series User s Guide Figure 29 Phone Common Phone Port Europe Type v The following table describes the labels in this screen Table 19 Phone Common LABEL DESCRIPTION Country Code Use the drop down list box to select the country where your Prestige is located Immediate Dial Use immediate dial to have the Prestige make calls right away instead of waiting for the dialing interval the time period it waits to make sure you are done pressing the keys In order to use immediate dial enable it here Then press the pound key on your telephone s keypad after dialing a phone number this has the Prestige make the call right away Incoming Lifeline Call mapping to Lifeline models only Phone 1 and Phone 2 correspond to the Prestige s physical PHONE 1 and 2 ports respectively Select whether you want to receive
9. Blinking The telephone s connected to this port is are ringing Off The telephone s connected to this port is are not in use 1 5 Applications Here are some examples of how you can use your Prestige 1 5 1 Make Calls via Internet Telephony Service Provider In a home or small office environment you can use the Prestige to make and receive VoIP telephone calls through an Internet Telephony Service Provider ITSP The following figure shows a basic example of how you would make a VoIP call through an ITSP You use your analog phone A in the figure and the Prestige B changes the call into VoIP The Prestige then sends your call through your modem or router C to the Internet and the ITSP s SIP server The VoIP call server forwards calls to PSTN phones F through a trunking gateway E to the PSTN network The VoIP call server forwards calls to IP phones G through the Internet 26 Chapter 1 Introducing the Prestige P 2002 Series User s Guide Figure 2 Internet Telephony Service Provider Application 1 5 2 Make Calls via IP PBX If your company has an IP PBX Internet Protocol Private Branch Exchange you can use the Prestige to make and receive VoIP telephone calls through it In this example you use your analog phone A in the figure and the Prestige B changes the call into VoIP and sends it to the IP PBX The IP PBX forwards calls to PSTN phones C to the PSTN network The IP PBX fo
10. Click Apply to save your changes back to the Prestige Reset Cancel Click Reset or Cancel to begin configuring this screen afresh Chapter 2 Introducing the Web Configurator 33 P 2002 Series User s Guide 34 Chapter 2 Introducing the Web Configurator P 2002 Series User s Guide CHAPTER 3 System Screens This chapter provides information on the System screens 3 1 System Overview This chapter describes the SYSTEM screens 3 2 General Setup General Setup contains administrative and system related information System Name is for identification purposes However because some ISPs check this name you should enter your computer s Computer Name In Windows 95 98 click Start Settings Control Panel Network Click the Identification tab note the entry for the Computer Name field and enter it as the System Name n Windows 2000 click Start Settings and Control Panel and then double click System Click the Network Identification tab and then the Properties button Note the entry for the Computer name field and enter it as the System Name In Windows XP click Start My Computer View system information and then click the Computer Name tab Note the entry in the Full computer name field and enter it as the Prestige System Name 3 2 1 Domain Name The Domain Name entry is what is propagated to the DHCP clients on the LAN If you leave this blank the domain name obtained by DHCP from the ISP
11. Menu 98 2 VoIP QoS Setup FI FN PVA INPUT 980200001 SIP TOS Priority Setting lt 0 7 gt 5 980200002 RTP TOS Priority Setting 0 77 5 980200003 VLAN Taging lt 0 No 1 Active gt 0 980200004 Voice VLAN ID lt 0 4095 gt 0 Menu 98 3 1 Phone 1 Setup FI E PVA INPUT 980301001 Phone 1 Speaking Volume lt 14 14 gt 0 980301002 Phone 1 Listening Volume lt 14 14 gt 980301003 Phone 1 Outgoing Call use SIP 41 lt O No 1 Yes gt LL 980301004 Phone 1 Outgoing Call use SIP 42 lt 0 No 1 Yes gt 1 980301005 Phone 1 G 168 Echo Cancellation lt 0 No 1 Yes gt ER Appendix E 153 P 2002 Series User s Guide Table 68 Menu 98 VoIP and Auto Upgrade Menus continued 980301006 Phone 1 Voice Active Detection lt 0 No 1 Yes gt 0 Support 980301007 Phone 1 Dialing Short Interval 3 980301008 Phone 1 Dialing Long Interval 8 980301009 Phone 1 Flash Max Interval 1000 980301010 Phone 1 Flash Min Interval 100 Menu 98 3 2 Phone 42 Setup FI F PVA INPUT 980302001 Phone 2 Speaking Volume lt 14 14 gt 0 980302002 Phone 2 Listening Volume lt 14 14 gt 0 980302003 Phone 2 Outgoing Call use SIP 1 lt O No 1 Yes gt 1 980302004 Phone 2 Outgoing
12. 2 next 2 forward 3 drop gt Table 64 Menu 21 1 Filer Set 2 Menu 21 1 Filter set 2 FIN FN PVA INPUT 210200001 Filter Set 2 Name Str NetBIOS WAN Menu 21 1 2 1 Filter set 2 rule 1 FI F PVA INPUT 210201001 IP Filter Set 2 Rule 1 Type 0 none 2 TCP IP gt 2 210201002 IP Filter Set 2 Rule 1 Active lt 0 No 1 Yes gt 1 210201003 IP Filter Set 2 Rule 1 Protocol 6 210201004 IP Filter Set 2 Rule 1 Dest IP 0 0 0 0 address 210201005 IP Filter Set 2 Rule 1 Dest 0 Subnet Mask 210201006 IP Filter Set 2 Rule 1 Dest Port 137 Appendix E 145 P 2002 Series User s Guide Table 64 Menu 21 1 Filer Set 2 continued next 2 forward 3 drop gt 210201007 IP Filter Set 2 Rule 1 Dest Port 0 none 1 equal 2 1 Comp not equal 3 less 4 gr eater gt 210201008 IP Filter Set 2 Rule 1 Src IP 0 0 0 0 address 210201009 IP Filter Set 2 Rule 1 Src Subnet 0 Mask 210201010 IP Filter Set 2 Rule 1 Src Port 0 210201011 IP Filter Set 2 Rule 1 Src Port lt 0 none 1 equal 2 0 Comp not equal 3 less 4 gr eater gt 210201013 IP Filter Set 2 Rule 1 Act Match lt l check 3 next 2 forward 3 drop gt 210201014 IP Filter Set 2 R
13. 3 ata ana i a tav d 96 12 4 Problems with Internet Access eee eee eee aaa aaa 96 12 5 Problems with the Web Configurator ius ENE EER EE aa aa caca ae aaa 97 12 6 Problems with the Password 12 tote ati a e ela 97 12 7 Problems with Telephone or Telephone Port ccccecceeeeeeeeeeesseneeeeeeeeeees 98 14 Table of Contents P 2002 Series User s Guide 12 8 Problems with VOICE GEPOS ESE Li na ER To a Ye ta 98 12 9 Pop up Windows JavaScripts and Java Permissions iss sesse ee ee see ee ee 99 12 9 1 Internet Explorer Pop up BIGOkKErS issues ana aaa aaa at a EES We a EK ve 99 129 11 Disable Pop up BIGOKBIS cis sacs Teen iat mal NS ei Be Rr a 99 12 9 1 2 Enable Pop up Blockers with Exceptions ssssse 100 AZ Re MIO E 102 1293 Java PERSE NES cana amalia ran ir d eeu E iad tm R 104 125 9 95 JAVA SUN soie RT EI RE EI d RN dadea 105 Appendix A Product Specific allele is EG de aa a p ana Dra DE Re EE ed 107 Appendix B Setting up Your Computer s IP Address EER EER EER ERGE ERG ERGE Rae Ke 111 Appendix C IP Subnetting ooi odd ER RE N Ek RE KA A RR RP A iR QR ek NR be 123 Appendix D PPPOE EE RO EO aa EE OR EE 131 Appendix E mMenmal SP TOEN MA N OE OE H 133 n EE OR RE AE 161 Table of Contents 15 P 2002 Series User s Guide 16 Table of Contents P 2002 Series User
14. 4 ACK 5 Dialogue voice traffic 6 BYE 7 OK 1 A sends a SIP INVITE request to B This message is an invitation for B to participate in a SIP telephone call 2 B sends a response indicating that the telephone is ringing 3 B sends an OK response after the call is answered 4 A then sends an ACK message to acknowledge that B has answered the call 5 Now A and B exchange voice media talk 6 After talking A hangs up and sends a BYE request 7 B replies with an OK response confirming receipt of the BYE request and the call is terminated 5 2 3 SIP Servers SIP is a client server protocol A SIP client is an application program or device that sends SIP requests A SIP server responds to the SIP requests When you use SIP to make a VoIP call it originates at a client and terminates at a server A SIP client could be a computer or a SIP phone One device can act as both a SIP client and a SIP server 5 2 3 1 SIP User Agent A SIP user agent can make and receive VoIP telephone calls This means that SIP can be used for peer to peer communications even though it is a client server protocol In the following figure either A or B can act as a SIP user agent client to initiate a call A and B can also both act as a SIP user agent to receive the call 46 Chapter 5 Introduction to VoIP P 2002 Series User s Guide Figure 14 SIP User Agent ES M N NEAN bx 3 e A B 5 2 3 2 SIP Proxy
15. IP Filter Set 2 Rule 5 Src Port lt 0 none 1 equal 2 0 Comp not equal 3 less 4 gr eater gt 210205013 IP Filter Set 2 Rule 5 Act Match lt 1 check 3 148 Appendix E P 2002 Series User s Guide Table 64 Menu 21 1 Filer Set 2 continued 210205014 IP Filter Set 2 Rule 5 Act Not lt 1 check 1 Match next 2 forward 3 drop gt Menu 21 1 2 6 Filter set 2 rule 6 FI FE PVA INPUT 210206001 IP Filter Set 2 Rule 6 Type lt 0 none 2 TCP IP gt 2 210206002 IP Filter Set 2 Rule 6 Active lt 0 No 1 Yes gt 210206003 IP Filter Set 2 Rule 6 Protocol 17 210206004 IP Filter Set 2 Rule 6 Dest IP 0 0 0 0 address 210206005 IP Filter Set 2 Rule 6 Dest 0 Subnet Mask 210206006 IP Filter Set 2 Rule 6 Dest Port 139 210206007 IP Filter Set 2 Rule 6 Dest Port O0 none 1 equal 2 1 Comp not equal 3 less 4 gr eater gt 210206008 P Filter Set 2 Rule 6 Src IP 0 0 0 0 address 210206009 IP Filter Set 2 Rule 6 Src Subnet 0 Mask 210206010 IP Filter Set 2 Rule 6 Src Port 0 210206011 IP Filter Set 2 Rule 6 Src Port lt 0 none 1 equal 2 0 Comp not equal 3 less 4 gr eater gt 210206013 IP Filter Set 2 Rule 6 Act Match lt 1 check 3 next 2 forward 3 drop gt 2102
16. Preface Congratulations on your purchase of the Prestige 2002 Series VoIP Analog Telephone Adaptor Note Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products Your Prestige is easy to install and configure About This User s Guide This manual is designed to guide you through the configuration of your Prestige for its various applications and provide background information on the Prestige s features Note Use the web configurator to configure your Prestige Related Documentation e Supporting Disk Refer to the included CD for support documents Quick Start Guide The Quick Start Guide is designed to help you get up and running right away It contains a detailed easy to follow connection diagram default settings handy checklists and information on setting up your network and configuring for Internet access Web Configurator Online Help Embedded web help for descriptions of individual screens and supplementary information ZyXEL Glossary and Web Site e Please refer to www zyxel com for an online glossary of networking terms and additional support documentation User Guide Feedback Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Inn
17. See Section 12 9 on page 99 to check that pop up windows JavaScripts and Java permissions are allowed Ping the Prestige In the computer click Start All Programs Accessories and then Command Prompt In the Command Prompt window type ping followed by the Prestige s IP address 192 168 5 1 is the default management IP address and then press ENTER The Prestige should reply Otherwise make sure your computer s Ethernet adapter is installed and functioning properly You may also need to clear your Internet browser s cache In Internet Explorer click Tools and then Internet Options to open the Internet Options screen In the General tab click Delete Files In the pop up window select the Delete all offline content check box and click OK Click OK in the Internet Options screen to close it If you disconnect your computer from one device and connect it to another device that has the same IP address your computer s ARP Address Resolution Protocol table may contain an entry that maps the management IP address to the previous device s MAC address In Windows use arp d at the command prompt to delete all entries in your computer s ARP table access the wrong Prestige when using the management IP address for access This problem may occur if you have more than one Prestige on the same LAN Disconnect your Prestige from the network and connect directly through the Prestige s PC port You may also need to delet
18. tick stdtime gov tw tock stdtime gov tw time stdtime gov tw 3 6 Configuring Time Setting To change your Prestige s time and date click SYSTEM in the navigation panel then the Time Setting tab The screen appears as shown Use this screen to configure the Prestige s time based on your local time zone Chapter 3 System Screens 37 P 2002 Series User s Guide Figure 11 Time Setting NTP RFC 1305 The following table describes the labels in this screen Table 7 Time Setting LABEL DESCRIPTION Time Protocol Select the time service protocol that your time server sends when you turn on the Prestige Not all time servers support all protocols so you may have to check with your ISP network administrator or use trial and error to find a protocol that works The main difference between them is the format Daytime RFC 867 format is day month year time zone of the server Time RFC 868 format displays a 4 byte integer giving the total number of seconds since 1970 1 1 at 0 0 0 The default NTP RFC 1305 is similar to Time RFC 868 Select None to enter the time and date manually Time Server Enter the IP address or URL of your time server Check with your ISP or network Address administrator if you are unsure of this information Current Time This field displays the time of your Prestige Each time you reload this page the Prestige synchronizes the time with the time Server New T
19. 107 Windows XP 99 Workmanship 7 Worldwide Contact Information 8 Written Permission 3 Index 167 P 2002 Series User s Guide Z ZyNOS 3 ZyNOS Firmware Version 86 ZyXEL Communications Corporation 3 ZyXEL Home Page 4 ZyXEL Limited Warranty Note 7 ZyXEL Network Operating System 3 168 Index
20. 128 to 191 Class C 11000000 to 11011111 192 to 223 Class D 11100000 to 11101111 224 to 239 Subnet Masks A subnet mask is used to determine which bits are part of the network number and which bits are part of the host ID using a logical AND operation A subnet mask has 32 is a 1 then the corresponding bit in the IP address is part of the network number If a bit in the subnet mask is 0 then the corresponding bit in the IP address is part of the host ID Subnet masks are expressed in dotted decimal notation just as IP addresses are The natural masks for class A B and C IP addresses are as follows Table 46 Natural Masks CLASS NATURAL MASK A 255 0 0 0 B 255 255 0 0 C 255 255 255 0 Subnetting With subnetting the class arrangement of an IP address is ignored For example a class C address no longer has to have 24 bits of network number and 8 bits of host ID With subnetting some of the host ID bits are converted into network number bits By convention subnet masks always consist of a continuous sequence of ones beginning from the left most bit of the mask followed by a continuous sequence of zeros for a total number of 32 bits 124 Appendix C P 2002 Series User s Guide Since the mask 1s always a continuous number of ones beginning from the left followed by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number
21. 79 Accessories 6 ACK Message 46 Acts of God 7 Administrator Inactivity Timer 36 ADPCM 108 Advanced Setup Call Forwarding 79 Airflow 6 ALG 53 Alternative Subnet Mask Notation 125 American Wire Gauge 6 Analog Telephone Adaptor 23 Analysis by Synthesis 55 Application Layer Gateway 53 ATA 23 Authentication Password 59 Authentication User ID 59 Authority 4 Auto Firmware Upgrade 25 94 Auto MDI MDI X 107 Auto crossover 24 Auto crossover 10 100 Mbps Ethernet LAN 24 Auto negotiating 23 107 Auto provisioning 25 94 AWG 6 Index B Backup Configuration 89 Basement 6 Block 79 Busy 79 BYE Request 46 C Cables Connecting 6 Call Forward 77 Call Forward Table 64 Call Hold 70 71 Call Service Mode 69 71 73 Call Transfer 71 72 Call Waiting 70 72 Caller ID 59 108 Certifications 4 Changes or Modifications 4 Charge 7 Checking the Prestige s IP Address 93 Circuit 4 Class B 4 Class of Service 64 Class of Service CoS 64 Client server Protocol 46 CNG 108 Codec 54 62 Codecs 24 Coder Decoder 54 62 Comfort Noise Generation 25 67 108 Communications 4 Compliance FCC 4 Components 7 Compression 108 Computer Name 35 Condition 7 79 Configuration Screen 88 Configuration Upload Successful 90 Connecting Cables 6 Consequential Damages 7 Index 161 P 2002 Series User s Guide Contact Information 8 Contacting Customer Support 8 Copyright 3 Correcting Interference 4 Corrosive
22. Code Modulation 54 55 Purchase Proof of 7 Purchaser 7 Q QoS 25 64 66 108 Qualified Service Personnel 6 Quality of Service 25 64 Quality of Service QOS 25 Quick Start Guide 29 R Radio Communications 4 Radio Frequency Energy 4 Radio Interference 4 Radio Reception 4 Radio Technician 4 Real time Transport Protocol 48 62 Receiving Antenna 4 Register 86 Register Resend Timer 62 REGISTER Server Address 59 REGISTER Server Port 59 Registered 3 Registered Trademark 3 Regular Mail 8 Related Documentation 21 Relay to PSTN 80 Relocate 4 Re manufactured 7 Remote Management 109 Removing 6 REN 24 Reorient 4 Repair 6 7 Replace 7 Replacement 7 Reproduction 3 RESET Button 31 Reset button 90 Reset Warning Message 91 Restart Screen 91 Restore 7 Restore Configuration 89 Restricted Cone NAT 51 Return Material Authorization RMA Number 7 Returned Products 7 Returns 7 RFC 1305 38 Index 165 P 2002 Series User s Guide RFC 1889 48 108 RFC 1890 108 RFC 2327 108 RFC 2516 109 RFC 3261 108 RFC 3489 54 RFC 3842 55 RFC 867 38 RFC 868 38 RFC3489 108 Rights 3 Rights Legal 7 Ringer Equivalence Number 24 Ringing Voltage 107 Risk 6 Risks 6 RJ 45 107 RMA 7 RTCP RFC 1890 108 RTP 48 RTP RFC 1889 108 RTP Logs 83 RTP Port Range 62 S Safety Warnings 6 SDP RFC 2327 108 Separation Between Equipment and Receiver 4 Serial Number 8 Server 38 Server Outbound Proxy 54
23. DNS Proxy UNIX syslog Power Adaptor Specifications Table 43 Power Adaptor Specifications NORTH AMERICAN PLUG STANDARDS AC Power Adapter Model DV 1215A Appendix A 109 P 2002 Series User s Guide Table 43 Power Adaptor Specifications continued Input Power AC120Volts 60Hz 30W Output Power AC12Volts 1 25A Power Consumption 14W Safety Standards UL CUL CSA UL 1310 CSA C22 2 No 223 NORTH AMERICAN PLUG STANDARDS AC Power Adapter Model AA 121A25 Input Power AC120Volts 60Hz 19W Output Power AC 12Volts 1 25A Power Consumption 14W Safety Standards UL CUL UL 1310 CSA C22 2 No 223 EUROPEAN PLUG STANDARDS AC Power Adapter Model AA 121A3BN Input Power AC230Volts 50Hz 140mA Output Power AC12Volts 1 3A Power Consumption 14W Safety Standards ITS GS CE EN 60950 UNITED KINGDOM PLUG STANDARDS P2002L ONLY AC Power Adapter Model AA 121A3D Input Power AC230Volts 50Hz 140mA Output Power AC12Volts 1 3A Power Consumption 14W Safety Standards ITS GS CE EN 60950 110 Appendix A P 2002 Series User s Guide APPENDIX B Setting up Your Computer s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP IP installed Windows 95 98 Me NT 2000 XP Macintosh OS 7 and later operating systems and all versions of UNIX LINUX include the software components you need to ins
24. FTP Download Example c Nftp 192 168 1 1 220 PPP FTP version 1 0 ready at Sat Jan 1 03 22 12 2000 User 192 168 1 1 none 331 Enter PASS command Password 230 Logged in ftp bin 200 Type I OK ftp get rom t ftp bye C Nedit rom t edit the rom t text file by a text editor and save it Note You can rename your rom t file when you save it to your computer but it must be named rom t when you upload it to your Prestige Internal SPTGEN FTP Upload Example 1 Launch your FTP application 2 Enter bin The command bin sets the transfer mode to binary 3 Upload your rom t file from your computer to the Prestige using the put command computer to the Prestige 4 Exit this FTP application Figure 72 Internal SPTGEN FTP Upload Example e ftp 192 168 1 1 220 PPP FTP version 1 0 ready at Sat Jan 1 03 22 12 2000 User 192 168 1 1 none 331 Enter PASS command Password 230 Logged in ftp bin 200 Type I OK ftp put rom t ftp gt bye Example Internal SPTGEN Screens This appendix introduces Internal SPTGEN All menus shown in this appendix are example menus meant to show Internal SPTGEN usage Actual menus for your product may differ Appendix E 135 P 2002 Series User s Guide Table 58 Abbreviations Used in the Example Internal SPTGEN Screens Table ABBREVIATION MEANING FIN Field Identification Number not seen in SMT
25. Figure 25 VoIP Advanced Advanced VoIP Settings SIP1 SIP Server Settings URL Type SIP gt Expiration Duration 600 9 55535 Register Re send timer 80 1 865535 Session Expires 80 3600 Min SE 3 20 1800 RTP Port Range From 50000 1025 55535 To 65535 1025 55535 Voice Compression Preferred Compression Type G 711 gt G 729 gt STUN Active Server Address Server Port 3478 102455535 Use NAT Active Server Address Server Port 5060 102455535 Outbound Proxy Active Server Address Server Port 3478 102465535 Enable NAT Keep Alive Keep Alive Interval fed 80 65535 Dual Tone Multi Frequency DTMF DTMF Mode RFC 2833 J MWI Message Waiting Indication Enable Expiration Time 1800 155535 Fax Option Fax Pass through Call Forward Call Forward Table Table 1 Caller Ringing I Enable Caller Ringing Tone On Hold Enable On Hold Tone Note Currently works with calls that are using G 729 Codec Apply Reset Chapter 6 VolP Screens 61 P 2002 Series User s Guide The following table describes the labels in this screen Table 14 VolP Advanced LABEL DESCRIPTION Advanced VoIP This read only field displays the number of the SIP account that you are Settings configuring The changes that you save in this page affect the Prestige s settings with the SIP account displaye
26. Filter Set 1 Rule 1 Src Port 0 210101011 IP Filter Set l Rule 1 Src Port Comp lt 0 none 1 equal 0 2 not equal 3 less 4 greater gt 210101013 IP Filter Set 1 Rule 1 Act Match lt 1 check 3 next 2 forward 3 drop gt 210101014 IP Filter Set 1 Rule 1 Act Not Match lt 1 check 1 next 2 forward 3 drop gt Menu 21 1 1 2 set 1 rule 2 FI F PVA INPUT 210102001 IP Filter Set 1 Rule 2 Type lt 2 TCP IP gt E 210102002 IP Filter Set 1 Rule 2 Active 0 No 1 Yes gt ET 210102003 IP Filter Set 1 Rule 2 Protocol 6 210102004 IP Filter Set 1 Rule 2 Dest IP address 0 0 0 0 210102005 IP Filter Set 1 Rule 2 Dest Subnet Mask 0 210102006 IP Filter Set 1 Rule 2 Dest Port 138 210102007 IP Filter Set 1 Rule 2 Dest Port Comp lt 0 none 1 equal 1 2 not equal 3 less 4 greater gt 210102008 IP Filter Set 1 Rule 2 Src IP address 0 0 0 0 142 Appendix E P 2002 Series User s Guide Table 63 Menu 21 1 Filter Set 1 continued 210102009 IP Filter Set 1 Rule 2 Src Subnet Mask 0 210102010 IP Filter Set 1 Rule 2 Src Port 0 210102011 IP Filter Set 1 Rule 2 Src Port Comp lt 0 none 1 equal 0 2 not equal 3 less 4 greater 210102013 IP Filter Set 1 Rule 2 Act Match lt 1 check 3 next 2 forward 3 drop gt 210102014 I
27. Guide 40 Chapter 3 System Screens P 2002 Series User s Guide CHAPTER 4 Ethernet Screens This chapter describes how to configure the Prestige s Ethernet and management IP addresses settings 4 1 ETHERNET Overview The Prestige has two Ethernet ports Connect the LAN Ethernet port to a cable DSL modem or router or an Ethernet LAN switch which in turn connects you to the Internet or your company s IP PBX Connect the PC Ethernet port to your computer The Prestige bridges network traffic between the two Ethernet ports so your computer can still access the Internet or the company LAN Both Ethernet ports use the same IP address and subnet mask 4 1 1 IP Address and Subnet Mask Similar to the way houses on a street share a common street name so too do computers on a LAN share one common network number Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask If the ISP did not explicitly give you an IP network number then the ISP should assign you a dynamic IP address when the connection is established Once you have decided on the network number pick an IP address that is easy to remember for instance 192 168 1 20 for your Prestige but make sure that no other device on your network is using that IP address The subnet mask specifies
28. Host ID 192 168 1 1 Broadcast Address Highest Host ID 192 168 1 62 192 168 1 63 Table 52 Subnet 2 IP SUBNET MASK NETWORK NUMBER VALUES or BIE IP Address 192 168 1 64 IP Address Binary 11000000 10101000 00000001 01000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 64 Lowest Host ID 192 168 1 65 Broadcast Address 192 168 1 127 Highest Host ID 192 168 1 126 Table 53 Subnet 3 IP SUBNET MASK NETWORK NUMBER PAST OCTETBIT VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address Lowest Host ID 192 168 1 129 192 168 1 128 Broadcast Address Highest Host ID 192 168 1 190 192 168 1 191 Appendix C 127 P 2002 Series User s Guide Example Eight Subnets Table 54 Subnet 4 192 168 1 192 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 192 IP Address Binary 11000000 10101000 00000001 11000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address Lowest Host ID 192 168 1 193 Broadcast Address 192 168 1 255 Highest Host ID 192 168 1 254 Similarly use a 27 bit mask to create 8 subnets 001 010 011 100 101 110 The following table shows class C IP address last octet values for each subnet Tabl
29. Java Permissions 29 99 104 JavaScripts 29 99 102 Jitter Buffer 24 K Keep Alive Interval 63 L Labor 7 LAN Ethernet Port 41 LAN LED 95 LEDs 25 Legal Rights 7 Liability 3 License 3 Index 163 P 2002 Series User s Guide Lifeline 23 24 75 108 Lifeline Logs 84 Lifeline Screen 80 Lightning 6 LINE Port 24 Line Ports 107 Liquids Corrosive 6 Listening Port 58 63 Listening Volume 68 Log Message Descriptions 82 Logs 81 Loop Start Signaling 108 Maintenance 85 Management 109 Management IP Address 29 Management IP Address Default 107 Management Subnet Mask Default 107 Manual Firmware Upgrades 25 Materials 7 Merchantability 7 Message Waiting Indication 55 63 MGNT Port 86 Mgnt Port Screen 44 Min SE 62 Model 86 Model Name 86 Modem 108 Modifications 4 Multimedia 45 Multiple Prestige 2002s 29 Multiple SIP Accounts 24 Multiple Voice Channels 24 MWI 55 63 N NAT 48 Full Cone 50 Symmetric 52 NAT Keep Alive 63 NAT Routers 54 NAT Traversal 108 NAT Types 49 NAT Incoming 49 NAT Outgoing 49 Navigation Panel 32 Netscape Navigator 29 Network Address Translation 48 Network Address Translators 54 Network Temporarily Disconnected 88 90 New 7 NMB 003 4 No Answer 79 No Answer Forward to Number 79 No Answer Waiting Time 79 Non Proxy 76 North America 6 North America Contact Information 8 North American Plug Standards 109 Norway Contact Information 8 NTP Time
30. Restricted Cone NAT As in full cone NAT a port restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network In the following example the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network The difference from full cone and restricted cone NAT is in how the port restricted cone NAT router handles packets coming in from the external network A host on the external network IP address 3 and Port C for example can only send packets to the internal host if the internal host has already sent a packet to the external host s IP address and port A Prestige with IP address 1 and port A sends packets to IP address 3 port C and IP address 4 port D The NAT router changes the Prestige s IP address to 2 and port to B Since 1 A has already sent packets to 3 C and 4 D they can send packets back to 2 B and the NAT router will perform NAT on them and send them to the Prestige at IP address 1 port A Packets have not been sent from 1 A to 4 E or 5 so they cannot send packets to 1 A EF 3 C a Figure 21 Port Restricted Cone NAT Example NAT RS 4D 4 eis 5 lz l Lim 2 B ES m 4g e mm 5 3 2 4 Symmetric NAT The full restricted and port restricted cone NAT types use the same mapping for an outgoing packet s source address regardless
31. SIP ALG Server Address Your VoIP service provider must host a STUN server in order for you to use STUN Type the IP address of the STUN server in this field 62 Chapter 6 VolP Screens P 2002 Series User s Guide Table 14 VoIP Advanced continued LABEL DESCRIPTION Server Port Enter the STUN server s listening port for STUN requests in this field Leave this field set to the default if your VoIP service provider did not give you a server port number for STUN Use NAT Enable this feature to use a NAT router s public IP address and SIP port number in the Prestige s SIP messages You must also configure the NAT router to forward traffic with this port number to the Prestige This eliminates the need for STUN or a SIP ALG IP Address Enter the NAT router s public IP address or domain name up to 127 ASCII characters in this field Server Port Enter the port number that your SIP sessions use with the public IP address of the NAT router Outbound Proxy Enable this feature if your VoIP service provider has a SIP outbound server to handle voice calls This allows the Prestige to work with any type of NAT router and eliminates the need for STUN or a SIP ALG Turn off a SIP ALG on a NAT router in front of the Prestige to keep it from retranslating the IP address since this is already handled by the outbound proxy server Server Address Enter the IP address or domain name up to 127 ASCII cha
32. SIP register server Use STUN If your VoIP service provider does not have a STUN server you can still enable STUN and enter the IP address and port number of the SIP server in the STUN server fields This causes the Prestige to send STUN requests to the SIP server While this will not make STUN work since there won t be any responses to the STUN requests it should keep the NAT UDP session in the NAT router 98 Chapter 12 Troubleshooting P 2002 Series User s Guide 12 9 Pop up Windows JavaScripts and Java Permissions In order to use the web configurator you need to allow Web browser pop up windows from your device JavaScripts enabled by default Java permissions enabled by default Note Internet Explorer 6 screens are used here Screens for other Internet Explorer versions may vary 12 9 1 Internet Explorer Pop up Blockers You may have to disable pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your device s IP address 12 9 1 1 Disable Pop up Blockers 1 In Internet Explorer select Tools Pop up Blocker and then select Turn Off Pop up Blocker Figure 44 Pop up Blocker Mail and News L Pop up Blocker Manage Add ons Synchronize windows Update windows Messenger Internet Options You can also check if pop up blocking is disabled in
33. Server A SIP proxy server receives requests from clients and forwards them to another server In the following example you want to use client device A to call someone who is using client device C 1 The client device A in the figure sends a call invitation to the SIP proxy server B 2 The SIP proxy server forwards the call invitation to C Figure 15 SIP Proxy Server 5 2 3 3 SIP Redirect Server A SIP redirect server accepts SIP requests translates the destination address to an IP address and sends the translated IP address back to the device that sent the request Then the client device that originally sent the request can send requests to the IP address that it received back from the redirect server Redirect servers do not initiate SIP requests In the following example you want to use client device A to call someone who is using client device C 1 Client device A sends a call invitation for C to the SIP redirect server B 2 The SIP redirect server sends the invitation back to A with C s IP address or domain name 3 Client device A then sends the call invitation to client device C Chapter 5 Introduction to VolP 47 P 2002 Series User s Guide Figure 16 SIP Redirect Server 1 OS SS A 8 7 B 5 2 3 4 SIP Register Server A SIP register server maintains a database of SIP identity to IP address or domain name mapping The register server checks your user name and password when you re
34. Service 6 7 Service Pack 2 99 Service Personnel 6 Service Type 96 Session Expires 62 Session Initiation Protocol 45 Shipping 7 Shock Electric 6 Silence Suppression 24 67 108 SIP 45 SIP RFC 3261 version 2 108 SIP Account 45 58 SIP ALG 53 SIP Application Layer Gateway 53 SIP Call Progression 46 SIP Client 46 SIP Identities 45 SIP INVITE Request 46 SIP Local Port 58 SIP Logs 83 SIP Number 45 58 76 SIP Outbound Proxy 54 SIP Proxy Server 47 SIP Redirect Server 47 SIP Register Server 48 SIP Registration Status 86 SIP Server Address 58 SIP Server Port 59 SIP Server Settings 62 SIP Servers 46 SIP Service Domain 45 59 SIP URI 45 76 79 SIP User Agent Server 46 SNMP 109 Spain Contact Information 8 Speaking Volume 68 Speed Dial 75 76 93 Speed Dial Phonebook 108 Speed Dial Screen 75 Static Routes 109 Status Screen 85 Storage Humidity 107 Storage Temperature 107 STUN 24 53 54 62 108 Subnet Mask 41 Subnet Masks 124 Subnetting 124 Sun 105 Supplementary Phone Services 69 Supplementary Services 69 Supply Voltage 6 Support E mail 8 Supporting Disk 21 Sweden Contact Information 8 Swimming Pool 6 Symmetric NAT 52 Symmetric NAT Outgoing 53 Syntax Conventions 21 Syslog 109 System Error Logs 82 System General 36 System Maintenance Logs 82 System Name 35 36 86 System Parameter Table Generator 133 SYSTEM Screens 35 166 Index P 2002 Series User s Guide T
35. Special Help About This Computer D Apple System Profiler E Calculator gt Chooser amp Control Panels Favorites d Key Caps Network Browser G Recent Applications il Recent Documents cif Remote Access Status Scrapbook amp Sherlock 2 d Speakable Items Stickies 2 Select Ethernet built in from the Connect via list Startup Disk ADSL Control and Status Appearance Apple Menu Options AppleTalk ColorSync Control Strip Date amp Time DialAssist Energy Saver Extensions Manager File Exchange File Sharing General Controls Internet Keyboard Keychain Access Launcher Location Manager Memory Modem Monitors Mouse Multiple Users Numbers QuickTime Settings Remote Access Software Update TCP IP Te USB Printer Sharing Figure 63 Macintosh OS 8 9 TCP IP Comect via Setup Configure Using DHCP Server DHCP Client ID IP Address s will be supplied by server 7 Suret mask lt will be supplied by server gt Router address lt will be supplied by server gt Search comans Name server addr x will be supplied by server gt 3 For dynamically assigned settings select Using DHCP Server from the Configure list 120 Appendix B P 2002 Series User s Guide 4 For statically assigned settings do the following From the Configure box select Manually Ty
36. address and the subnet mask of the Prestige and the computers are on the same subnet The Prestige cannot get an IP address from the ISP The ISP provides the IP address after authenticating you Authentication may be through the user name and password the MAC address or the host name The username and password apply to PPPoE and PPPoA encapsulation only Make sure that you have entered the correct Service Type User Name and Password be sure to use the correct casing Verify your Ethernet settings see Chapter 4 on page 41 12 4 Problems with Internet Access Table 37 Troubleshooting Internet Access PROBLEM CORRECTIVE ACTION cannot access Make sure the Prestige is turned on and connected to the network the Internet Verify your Ethernet settings see Chapter 4 on page 41 Make sure you entered the correct user name and password connection disconnects Internet Contact your ISP 96 Chapter 12 Troubleshooting P 2002 Series User s Guide 12 5 Problems with the Web Configurator Table 38 Troubleshooting the Web Configurator PROBLEM CORRECTIVE ACTION cannot access the web configurator If the Prestige s Ethernet IP address or management IP address has changed then enter the new one as the URL Your computer s IP address must be on the same subnet as the Prestige s Ethernet IP address or management IP address whichever you use to access the Prestige
37. allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Chapter 12 Troubleshooting P 2002 Series User s Guide Figure 48 Internet Options Internet options zx General Security Privacy Content Connections Programs Advanced Select a Web content zone to specify its security settings e oe Internet Local intranet Trusted sites Restricted sites Internet S This zone contains all Web sites you SES haven t placed in other zones r Security level for this zone Move the slider to set the security level for this zone Medium Safe browsing and still functional E Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded Appropriate for most Internet sites C Custom Level D Default Level OK Cancel Apply 2 Click the Custom Level button 3 Scroll down to Scripting 4 Under Active scripting make sure that Enable is selected the default 5 Under Scripting of Java applets make sure that Enable is selected the default 6 Click OK to close the window Chapter 12 Troubleshooting 103 P 2002 Series User s Guide Figure 49 Security Settings Java Scripting Security Settings 2 xl Settings Scripting B Active scripting O Promp E Allow paste operations via script Q Disable 9 Enable Q Prompt FA Scripting of Java applets Q Disable a 9 Enable O Pr
38. and click Login In some versions the default password appears automatically if this is the case click Login Figure 6 Enter Password Prestige 2002 Enter Password and click Login Password III 5 You should see a screen asking you to change your password highly recommended as shown next Type a new password and retype it to confirm and click Apply or click Ignore Figure 7 Change Password Use this screen to change the password New Password Lo Retype to Confirm III 6 You should now see the web configurator MAIN MENU screen see Figure 8 on page 32 Note The Prestige automatically logs you out if the management session is idle for five minutes Simply log back in if this happens to you 30 Chapter 2 Introducing the Web Configurator P 2002 Series User s Guide 2 3 Resetting the Prestige If you forget your password or cannot access the web configurator you will need to reload the factory default configuration file or use the RESET button on the back of the Prestige Uploading this configuration file replaces the current configuration file with the factory default configuration file This means that you will lose all configurations that you had previously The password will also be reset to 1234 2 3 1 Procedure To Use The Reset Button Make sure the PWR VoIP LED is on not blinking before you begin this procedure 1 Press the RESET button for five to ten seconds release it when t
39. eU nes a a at 36 3 5 Pre defined NTP Time Servers List 1 ree cama inna ea Ee ER aaa ed aia 37 EX Confgunmng Time Seting e a a e ai i a a tei a 37 Chapter 4 Ethernet SCENE esse pn maia ina ia ia iale in SE Ee Ka Ke oek ia ile in Soe Re Re Kees Aia 41 2 1 EWIERINET QUSPVIBUE eo aaa a e lapona aia i bedi ev a B i 41 4 1 4 IP Address and Subnet Mask ses ESE aa cane tabs aaa aa ceea sonas aaa 41 4 1 2 DNS Server Address Assignment smsssssssssssssestrrrsrssssrrsrrnnrsrsrssssrrsr rss ae aaa 41 41 PPFSEEHCSDSUISUOD aiios aaa ua aia EP ata ai dd ei d 42 Ede NS OE poat tea nada at tt tata ta 42 4 3 Configuring the Ethernet Management Port mere 44 Chapter 5 Introduction te VoIP c aa era a i a ae i ie ei ua i i i 45 5 1 Introduction to ie RR a a a adi EE 45 5 2 WNitroguctol ts tn Sane ener Par ES RE SS GE e o ea d e ed 45 NA MIU ILL TUS 45 ux mE za cp 45 uc 18 SIP Sene DONI us coca eit hh ran VLA Rap Ee Up EM E RAE S bua EEG ed 45 ao le ba se PR 46 i A Ai pi ee i pu EE EG GR GE RE NS 46 AA VEE Usor denk io SR aa tati d ad EE IE 46 Ada GOET EE ER ER EE ER EE 47 P Alles ENED a ER N EE 47 Bid SIP Register af Em 48 mura qe m NS INS eR 48 ENE IM aa 48 BT MAT ERAI ce aa oale aa ii et EM cae la tentatum pi n 49 Rd NE e at 49 ORE IT esi i TES 50 9 3 2 2 Restneled Cone NAT ceea caiac a i a ai FUR TUA 51 5 3 2 3 Port Restricted Cone NAT ain GEE B er see i 5
40. firewalls between it and the public Internet STUN also allows the Prestige to find the public IP address that NAT assigned so the Prestige can embed it in the SIP data stream STUN does not work with symmetric NAT routers see Section 5 3 2 4 on page 52 or firewalls See RFC 3489 for details on STUN The following figure shows how STUN works 1 The Prestige A sends SIP packets to the STUN server 2 The STUN server finds the public IP address and port number that the NAT router used on the Prestige s SIP packets and sends them to the Prestige 3 The Prestige uses the public IP address and port number in the SIP packets that it sends to the SIP server Figure 23 STUN 5 4 4 Outbound Proxy Your VoIP service provider may host a SIP outbound proxy server to handle all of the Prestige s VoIP traffic This allows the Prestige to work with any type of NAT router and eliminates the need for STUN or a SIP ALG Turn off a SIP ALG on a NAT router in front of the Prestige to keep it from retranslating the IP address since this is already handled by the outbound proxy server 5 5 Pulse Code Modulation Pulse Code Modulation PCM measures analog signal amplitudes at regular time intervals and converts them into bits 5 6 Voice Coding A codec coder decoder codes analog voice signals into digital signals and decodes the digital signals back into voice signals The Prestige supports the following codecs 54 Chapter 5 Introdu
41. is used While you must enter the host name System Name on each individual computer the domain name can be assigned from the Prestige via DHCP 3 3 General Setup Configuration Click SYSTEM in the navigation panel and then General Setup to display the following screen Chapter 3 System Screens 35 P 2002 Series User s Guide Figure 9 System General Table 4 System General LABEL DESCRIPTION System Name This is for identification purposes Enter your computer s Computer Name Domain Name The Domain Name entry is what is propagated to the DHCP clients on the LAN If you leave this blank the domain name obtained by DHCP from the ISP is used Administrator Inactivity Timer Type how many minutes a management session can be left idle before the session times out The default is 5 minutes After it times out you have to log in with your password again Very long idle timeouts may have security risks A value of 0 means a management session never times out no matter how long it has been left idle not recommended Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh 3 4 Configuring Password To change your Prestige s password recommended click SYSTEM in the navigation panel and then the Password tab The screen appears as shown This screen allows you to change the Prestige s password Figure 10 Pas
42. management IP address 192 168 5 1 See your Quick Start Guide or the appendices for details on how to set up your computer s IP address If the upload was not successful a Configuration Upload Error screen will appear Click Return to go back to the Configuration screen 10 4 3 Back to Factory Defaults Clicking the Reset button in this section clears all user entered configuration information and returns the Prestige to its factory defaults as shown on the screen The following warning screen will appear 90 Chapter 10 Maintenance P 2002 Series User s Guide Figure 42 Reset Warning Message CONFIGURATION You can also press the RESET button on the rear panel to reset the factory defaults of your Prestige For more information on the RESET button see Section 2 3 on page 31 10 5 Restart Screen System restart allows you to reboot the Prestige without turning the power off Click MAINTENANCE in the navigation panel and then Restart Click Restart to have the Prestige reboot This does not affect the Prestige s configuration Figure 43 Restart Screen MAINTENANCE Chapter 10 Maintenance 91 P 2002 Series User s Guide 92 Chapter 10 Maintenance P 2002 Series User s Guide CHAPTER 11 Phone Usage This chapter describes how to use a phone connected to your Prestige for basic tasks 11 1 Dialing a Telephone Number The VoIP PWR LED turns orange when your SIP account is registered Dial a SIP numbe
43. not speaking Dialing Interval When you are dialing a telephone number the Prestige waits this long after you stop pressing the buttons before initiating the call Select how many seconds you want the Prestige to wait after the last input on the telephone s keypad before dialing making a call 68 Chapter 7 Phone P 2002 Series User s Guide Table 16 Phone Port continued LABEL DESCRIPTION Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh 7 3 Supplementary Phone Services Overview Supplementary services such as call hold call waiting call transfer are generally available from your voice service provider The Prestige supports the following services Call Hold Call Waiting Making a Second Call Call Transfer Call Forwarding see Section 8 3 on page 77 Three Way Conference nternal Calls see Section 11 3 on page 93 Note To take full advantage of the supplementary phone services available though the Prestige s phone ports you may need to subscribe to the services from your voice service provider 7 3 1 The Flash Key Flashing means to press the hook for a short period of time a few hundred milliseconds before releasing it On newer telephones there should be a flash key button that generates the signal electronically If the flash key is not available you can tap press and imm
44. of ones instead of writing the value of each octet This is usually specified by writing a followed by the number of bits in the mask after the address For example 192 1 1 0 25 is equivalent to saying 192 1 1 0 with mask 255 255 255 128 The following table shows all possible subnet masks for a class C address using both notations Table 47 Alternative Subnet Mask Notation SUBNET MASK SUBNET MASK 1 BITS LAST OCTET BIT VALUE 255 255 255 0 124 0000 0000 255 255 255 128 125 1000 0000 255 255 255 192 126 1100 0000 255 255 255 224 127 1110 0000 255 255 255 240 128 1111 0000 255 255 255 248 129 1111 1000 255 255 255 252 30 1111 1100 The first mask shown is the class C natural mask Normally if no mask is specified it is understood that the natural mask 1s being used Example Two Subnets As an example you have a class C address 192 168 1 0 with subnet mask of 255 255 255 0 Table 48 Two Subnets Example IP SUBNET MASK NETWORK NUMBER HOST ID IP Address 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask 255 255 255 0 Subnet Mask Binary 11111111 11111111 11111111 00000000 The first three octets of the address make up the network number class C You want to have two separate networks Divide the network 192 168 1 0 into two separate subnets by converting one of the host ID bits of the IP address to a networ
45. regular PSTN phone calls on Phone 1 Phone 2 or both If you select both all of the phones connected to the Prestige s PHONE ports will ring when a call comes in on the PSTN line Call Service Mode Use this field to set how the Prestige handles supplementary phone services call hold call waiting call transfer and three way conference calls Select the mode that your voice service provider supports Select Europe Type to use the supplementary phone services in European mode Select USA Type to use the supplementary phone services American mode Note To take full advantage of the supplementary phone services available though the Prestige s phone ports you may need to subscribe to the services from your voice service provider Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh Chapter 7 Phone 73 P 2002 Series User s Guide 74 Chapter 7 Phone P 2002 Series User s Guide CHAPTER 8 Phone Book This chapter covers how to configure the Prestige s phone book 8 1 Phone Book Introduction You can use the phone book feature to configure speed dial entries call forwarding tables and the lifeline settings 8 1 1 Speed Dial Speed dial provides shortcuts for dialing frequently used VoIP phone numbers 8 1 1 1 Peer to Peer Calls You can call another VoIP device directly without going through a SIP server You
46. screens FN Field Name PVA Parameter Values Allowed INPUT An example of what you may enter 7 Applies to the Prestige The following are Internal SPTGEN screens associated with the SMT screens of your Prestige Table 59 Menu 1 General Setup Menu 1 General Setup FI FN PVA INPUT 10000000 Configured lt 0 No 1 Yes gt 0 10000001 System Nam lt Str gt Prestige 10000002 Location Str 10000003 Contact Person s Name Str 10000004 Route IP lt 0 No 1 Yes gt s1 10000006 Bridge lt 0 No 1 Yes gt 0 10000007 First System DNS Server lt 0 From ISP 1 User 0 Type Defined 2 None 0000008 First System DNS Server IP 0 0 0 0 address 0000009 Second System DNS Server O From ISP 1 User 0 Type Defined 2 None 0000010 Second System DNS Server 0 0 0 0 IP address 0000011 Third System DNS Server O From ISP 1 User 0 Type Defined 2 None gt 0000012 IThird System DNS Server IP 0 0 0 0 address Table 60 Menu 4 Internet Access Setup Menu 4 Internet Access Setup FIN FN PVA INPUT 40000000 Configured lt 0 No 1 1 Yes gt 40000001 ISP lt 0 No 1 1 Yes gt 136 Appendix E P 2002 Series User s Guide Table 60 Menu 4 Internet Access Setup continued
47. the Pop up Blocker section in the Privacy tab 1 In Internet Explorer select Tools Internet Options Privacy 2 Clear the Block pop ups check box in the Pop up Blocker section of the screen This disables any web pop up blockers you may have enabled Chapter 12 Troubleshooting 99 P 2002 Series User s Guide Figure 45 Internet Options Internet Options gme General Security Privacy Content Connections Programs Advanced Settings Move the slider to select a privacy setting for the Intemet zone Medium Blocks third party cookies that do not have a compact privacy policy Blocks third party cookies that use personally identifiable information without your implicit consent Restricts first party cookies that use personally identifiable information without implicit consent Pop up Blocker amp Prevent most pop up windows from appearing C Block pop ups 3 Click Apply to save this setting 12 9 1 2 Enable Pop up Blockers with Exceptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explorer select Tools Internet Options and then the Privacy tab 2 Select Settings to open the Pop up Blocker Settings screen 100 Chapter 12 Troubleshooting P 2002 Series User s Guide Figure 46 Internet Options Internet Options EED 7 General Security Privacy Content Connections Programs Adv
48. the Prestige negotiates with the other SIP device to increase the session expiration value to match the Prestige s minimum session expiration value RTP Port Range Real time Transport Protocol is used to handle voice data transfer Use this field to configure the Prestige s listening port range for RTP traffic Leave these fields set to the defaults if you were not given a range of RTP ports to use Preferred Compression Type Use this field to select the type of voice coder decoder codec that you want the Prestige to use G 711 provides higher voice quality than G 729 but requires 64kbps of bandwidth while G 729 only requires 8kbps Select G 711 gt G 729 if you want the Prestige to first attempt to use the G 711 codec and then the G 729 codec if the peer is not set up to use G 711 Select G 711 only if you want the Prestige to only use the G 711 codec when making VoIP calls You will not be able to connect to a peer that is not set up to use G 711 Select G 729 gt G 711 if you want the Prestige to first attempt to use the G 729 codec and then the G 711 codec if the peer is not set up to use G 729 Select G 729 only if you want the Prestige to only use the G 729 codec when making VoIP calls You will not be able to connect to a peer that is not set up to use G 729 STUN Use STUN if there is a NAT router between the Prestige and the voice service provider s SIP server You do not need to use STUN if the NAT router is also a
49. the log was recorded To configure the Prestige s time and date see Chapter 3 on page 35 Message This field states the reason for the log Source This field lists the source IP address and the port number of the incoming packet Chapter 9 Logs 81 P 2002 Series User s Guide Table 23 View Log continued LABEL DESCRIPTION Destination This field lists the destination IP address and the port number of the incoming packet Note This field displays additional information about the log entry 9 2 Log Message Descriptions The following tables provide descriptions of example log messages Table 24 System Error Logs LOG MESSAGE DESCRIPTION WAN connection is down A WAN connection is down You cannot access the network through this interface Table 25 System Maintenance Logs LOG MESSAGE DESCRIPTION Time calibration is successful The device has adjusted its time based on information from the time server Time calibration failed The device failed to get information from the time server WAN interface gets IP s A WAN interface got a new IP address from the DHCP PPPoE PPTP or dial up server DHCP client IP expired A DHCP client s IP address has expired Successful WEB login Someone has logged on to the device s web configurator interface WEB login failed Someone has failed to log on to the device s web configurator in
50. the network number portion of an IP address 4 1 2 DNS Server Address Assignment Use DNS Domain Name System to map a domain name to its corresponding IP address and vice versa for instance the IP address of www zyxel com is 204 217 0 2 The DNS server is extremely important because without it you must know the IP address of a computer before you can access it The Prestige can get the DNS server addresses in the following ways The ISP tells you the DNS server addresses usually in the form of an information sheet when you sign up If your ISP gives you DNS server addresses enter them in the DNS Server fields Ifthe ISP did not give you DNS server information leave the DNS Server fields set to 0 0 0 0 for the ISP to dynamically assign the DNS server IP addresses Chapter 4 Ethernet Screens 41 P 2002 Series User s Guide 4 1 3 PPPoE Encapsulation Point to Point Protocol over Ethernet PPPoE functions as a dial up connection PPPoE is an IETF Internet Engineering Task Force draft standard specifying how a host personal computer interacts with a broadband modem for example DSL cable wireless etc to achieve access to high speed data networks For the service provider PPPoE offers an access and authentication method that works with existing access control systems for instance Radius One of the benefits of PPPoE is the ability to let end users access one of multiple network services a function known as dyn
51. time and date ETHERNET Ethernet Use this screen to configure your Prestige s Ethernet interface settings MGNT Use this screen to configure your Prestige s management IP address VOIP VoIP Use this screen to configure your Prestige s Voice over IP settings Qos Use this screen to configure your Prestige s Quality of Service settings PHONE Phone Port Use this screen to configure your Prestige s phone settings PHONE BOOK Speed Dial Use this screen to configure speed dial for SIP phone numbers that you Call often Lifeline Use this screen to configure your Prestige s settings for PSTN calls Prestige 2002L only Call Forward Use this screen to configure your Prestige to block or redirect calls LOGS View Log Use this screen to view the logs MAINTENANCE Status This screen contains administrative and system related information FAN Upload _ Use this screen to upload firmware to your Prestige Configuration Use this screen to backup and restore the configuration or reset the factory defaults to your Prestige Restart This screen allows you to reboot the Prestige without turning the power off LOGOUT Click this label to exit the web configurator 32 Chapter 2 Introducing the Web Configurator P 2002 Series User s Guide 2 5 Common Screen Command Buttons The following table shows common command buttons found on many web configurator Screens Table 3 Common Screen Command Buttons Apply
52. to make and receive Voice over IP calls You can call any landline or mobile telephone as well as IP telephones You don t need to know if the recipient s connection type is an IP cellular or landline based service Calls received from IP telephones work exactly as you would expect from the traditional telephone service The Prestige s two Ethernet ports allow you to connect the Prestige to your LAN and connect your computer to the Prestige This way your computer can still access the LAN without adding an extra Ethernet switch The Prestige s web configurator allows easy management and configuration g g y g g 1 2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline The Prestige 2002L has all of the features of the Prestige 2002 and adds the PSTN Public Switched Telephone Network lifeline feature PSTN lifeline lets you have VoIP phone service and PSTN phone service at the same time 1 3 Features Your Prestige is packed with a number of features that make it flexible and easy to use i 10 100Mbps Auto negotiating Fast Ethernet Interfaces The auto negotiation feature allows the Prestige to detect the speed of incoming transmissions and adjust appropriately without manual intervention It allows data transfer of either 10 Mbps or 100 Mbps in either half duplex or full duplex mode depending on your Ethernet network 1 Some features documented in this user s guide were not available in the Prestige 2002L at the time of writing
53. useful for efficient configuration of multiple Prestiges Internal SPTGEN lets you configure save and upload multiple menus at the same time using just one configuration text file eliminating the need to configure each Prestige The Configuration Text File Format All Internal SPTGEN text files conform to the following format field identification number field name parameter values allowed input where input is your input conforming to parameter values allowed The figure shown next is an example of an Internal SPTGEN text file Figure 68 Configuration Text File Format Column Descriptions nu 1 General Setup 10000000 Configured 0 No 1 Yes gt 1 10000001 System Name lt Str gt Prestige 10000002 Location lt Str gt B 10000003 Contact Person s Name Str 10000004 Route IP lt 0 No 1 Yes gt 1 10000005 Route IPX lt 0 No 1 Yes 0 10000006 Bridge lt 0 No 1 Yes gt 0 Note DO NOT alter or delete any field except parameters in the Input column Internal SPTGEN File Modification Important Points to Remember 6699 Each parameter you enter must be preceded by one sign and one space Some parameters are dependent on others For example if you disable the Configured field in menu 1 see Figure 68 on page 133 then you disable every field in this menu Appendix E 133 P 2002 Series User s Guide If you enter a paramete
54. warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country ZyXEL Limited Warranty 7 P 2002 Series User s Guide Customer Support Please have the following information ready when you contact customer support Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it METHOD SUPPORT E MAIL TELEPHONE WEB SITE REGULAR MAIL LOCATION SALES E MAIL FAX FTP SITE support zyxel com tw_ 886 3 578 3942 www zy
55. with the SIP server Voice VLAN ID Type the VLAN ID VID from 0 to 4095 for the Prestige to add to voice Ethernet frames that it sends out to the network Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh 66 Chapter 6 VolP Screens P 2002 Series User s Guide CHAPTER 7 Phone This chapter covers how to adjust the Prestige s phone settings T 1 Phone Introduction You can configure the volume echo cancellation and VAD settings for each individual phone port on the Prestige You can also select which SIP account to use for making outgoing calls 7 1 1 Voice Activity Detection Silence Suppression Voice Activity Detection VAD detects whether or not speech is present This lets the Prestige reduce the bandwidth that a call uses by not transmitting silent packets when you are not speaking 7 1 2 Comfort Noise Generation When using VAD the Prestige generates and sends comfort noise when the other party is not speaking Comfort noise uses the lowest possible transmission bandwidth to match the background noise The comfort noise lets you know that the line is still connected as total silence could easily be mistaken for a lost connection 7 1 3 Echo Cancellation G 168 is an ITU T standard for eliminating the echo caused by the sound of your voice reverberating in the telephone receiver while you talk 7 2 Phone Port Configura
56. 0 IP subnetmask 120103005 IP Static Route set 3 Gateway 0 0 0 0 120103006 IP Static Route set 3 Metric 0 120103007 IP Static Route set 3 Private lt 0 No 1 Yes gt 0 Menu 12 1 4 IP Static Route Setup FI E PVA INPUT 120104001 IP Static Route set 4 Name lt Str gt 120104002 IP Static Route set 4 Active lt 0 No 1 Yes gt 0 120104003 IP Static Route set 4 Destination 0 0 0 0 IP address 138 Appendix E P 2002 Series User s Guide Table 61 Menu 12 continued 120104004 IP Static Route set 4 Destination 0 IP subnetmask 120104005 IP Static Route set 4 Gateway 0 0 0 0 120104006 IP Static Route set 4 Metric 0 120104007 IP Static Route set 4 Private lt 0 No 1 Yes gt 0 Menu 12 1 5 IP Static Route Setup FI E PVA INPUT 120105001 IP Static Route set 5 Name Str 120105002 IP Static Route set 5 Active lt 0 No 1 Yes gt 0 120105003 IP Static Route set 5 Destination 0 0 0 0 IP address 120105004 IP Static Route set 5 Destination 0 IP subnetmask 120105005 IP Static Route set 5 Gateway 0 0 0 0 120105006 IP Static Route set 5 Metric 0 0105007 IP Static Route set 5 Private lt 0 No 1 Yes gt 0 Menu 12 1 6 IP Static Route Setup FI F P
57. 002 Series User s Guide Table 68 Menu 98 VoIP and Auto Upgrade Menus continued 980102017 SIP 2 Domain Name sipserver ne t 980102018 SIP 2 Mapping to POTS Phonel lt 0 No 1 Yes gt zu 980102019 SIP 2 Mapping to POTS Phone2 lt 0 No 1 Yes gt 1 980102020 SIP 2 CODEC Type 1 lt 0 G711mu 18 8 G711A 18 G729 gt 980102021 SIP 2 CODEC Type 2 0 G711mu 0 8 G711A 18 G729 980102022 SIP 2 DTMF Key Type O RFC 2833 0 1 PCM 2 SIP INFO 3 RFC 2833 LIKE SI P INFO gt 980102023 SIP 2 Transport Type lt 0 UDP 1 TCP gt 0 980102024 SIP 2 Hide Caller ID lt 0 No 1 Yes gt 0 980102025 SIP 2 Auto Redial lt 0 No 1 Yes gt 0 980102026 SIP 2 STUN Server Active lt 0 No 1 Yes gt 0 980102027 SIP 2 STUN Server Address 980102028 SIP 2 STUN Server Port 1024465535 0 980102029 SIP 2 Call Forward Index 1 2 1 980102030 SIP 2 Outbound Proxy Active lt 0 No 1 Yes gt 0 980102031 SIP 2 Outbound Proxy Address 980102032 SIP 2 Outbound Proxy Port 1024465535 0 980102033 SIP 2 Outbound Proxy KA Active lt 0 No 1 Yes gt 0 980102034 SIP 2 Outbound Proxy KA Interval 0 980102035 SIP 2 Session Timer Active lt 0 No 1 Yes gt 0
58. 06014 IP Filter Set 2 Rule 6 Act Not lt 1 check 2 Match next 2 forward 3 drop gt 241100005 FTP Server Access lt 0 all 1 none 2 L 0 an 3 Wan gt 241100006 TP Server Secured IP address 0 0 0 0 241100007 WEB Server Port 80 241100008 WEB Server Access lt 0 a11 1 none 2 L 0 an 13 Wan 241100009 WEB Server Secured IP address 0 0 0 0 Table 65 Menu 23 System Menus Menu 23 1 System Password Setup Appendix E 149 P 2002 Series User s Guide Table 65 Menu 23 System Menus continued FIN FN PVA INPUT 230000000 System Password 1234 Table 66 Menu 24 10 Time and Date Setting Menu 24 10 Time and Date Setting FIN FN PVA INPUT 241000001 Time Protocol 0 241000002 Time Server Address 241000003 Time Zone 12 241000004 Daylight Saving lt 0 No 1 Yes gt 0 241000005 Start Date month 1 241000006 Start Date day 0 241000007 End Date month 1 241000008 End Date day 0 Table 67 Menu 24 11 Remote Management Control Menu 24 11 Remot anagement Control FIN F PVA INPUT 241100001 TELNET Server Port 23 241100002 TELNET Server Access O all 1 none 2 L 0 an 3 Wan 241100003 T ET Server Secured IP address 0 0 0 0 241100004 FT
59. 094 5 255 255 248 0 21 32 2046 6 255 255 252 0 22 64 1022 7 255 255 254 0 23 128 510 8 255 255 255 0 24 256 254 9 255 255 255 128 25 512 126 10 255 255 255 192 26 1024 62 11 255 255 255 224 27 2048 30 12 255 255 255 240 28 4096 14 13 255 255 255 248 29 8192 14 255 255 255 252 30 16384 15 255 255 255 254 31 32768 1 Appendix C 129 P 2002 Series User s Guide 130 Appendix C P 2002 Series User s Guide APPENDIX D PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet PPP over Ethernet RFC 2516 from your computer to an ATM PVC Permanent Virtual Circuit which connects to a DSL Access Concentrator where the PPP session terminates see Figure 66 on page 132 One PVC can support any number of PPP sessions from your LAN PPPoE provides access control and billing functionality in a manner similar to dial up services using PPP Benefits of PPPoE PPPoE offers the following benefits It provides you with a familiar dial up networking DUN user interface It lessens the burden on the carriers of provisioning virtual circuits all the way to the ISP on multiple switches for thousands of users For GSTN PSTN and ISDN the switching fabric is already in place It allows the ISP to use the existing dial up model to authenticate and optionally to provide differentiated services Traditional Dial up Scenario The following diagram depicts a typical hardwar
60. 101027 SIP 1 STUN Server Address 980101028 SIP 1 STUN Server Port lt 1024 65535 gt 0 980101029 SIP 1 Call Forward Index lt 1 2 gt 1 980101030 SIP Outbound Proxy Active lt 0 No 1 Yes gt 0 980101031 SIP 1 Outbound Proxy Address 980101032 SIP 1 Outbound Proxy Port lt 1024 65535 gt 0 980101033 SIP Outbound Proxy KA Active lt 0 No 1 Yes gt 0 980101034 SIP 1 Outbound Proxy KA Interval 0 980101035 SIP Session Timer Active lt 0 No 1 Yes gt 0 Menu 98 1 2 VoIP SIP 2 Setup FI FN PVA INPUT 980102001 SIP 2 Active lt 0 No 1 Yes gt 1 980102002 SIP 42 Server Address sipserver ne t 980102003 SIP 42 Server Port lt 1024 65535 gt 5060 980102004 SIP 2 Registartion Server IP sipserver ne t 980102005 SIP 2 Registartion Server Port lt 1024 65535 gt 5060 980102006 SIP 2 Registartion Expiration lt 2 65535 gt 3600 Time 980102007 SIP 2 Register ReSend Time lt 1 65535 gt 180 980102008 SIP 2 Session Expire Time lt 30 3600 gt 180 980102009 SIP 2 Local signaling Port lt 1024 65535 gt 5060 980102010 SIP 2 RTP Port Range Start lt 1024 65535 gt 50000 980102011 SIP 2 RTP Port Range End 65535 lt 1024 65535 gt 980102012 SIP 2 UserId changeme 980102013 SIP 2 Password changeme 980102014 SIP 2 Phone Number changeme 980102015 SIP 2 Minimun Session Expire Time lt 20 1800 gt 30 152 Appendix E P 2
61. 2 ER EL El EE RE RA N EO eere n bep ni d 52 Sa NER ANG SIP E 53 rm Es naci Kc t Tp 53 54 2 Use NAT Address on SIP and RTP uires SERS esaet cae ae aaa ea asa 53 ER AA ET 54 DAA AI PIE des ee cael iod EE di ke es Ee 54 5 5 Pulse Code Dar E 54 12 Table of Contents P 2002 Series User s Guide SE Vos COGI 54 DOO ERE TI sod cus nad BIR reas AE N Dao MORE ta DO sa ta tu 55 V eer eroi e RA CER lau ia EE ad 55 B PSTN Cal Setup Sg T ce a eter pr aa ras efe en e aa d Dose 55 5 8 MWI Message Waiting Indication eee orna o ne aaa aaa ame a RE RS be ana RES See ARE 55 Chapter 6 VOIP SCVCC e in i tn ba a i ee RE 57 BT velP Mod anon ie o ti e RE EG Ge stam pn 57 62 VoIP DOE OY OR EE EO EO Oe 57 i GUSIONN TOMES IVR osse ei aa ai as i aa as EE aa 59 5 20 1 Recording Custom TONOS 2 rra Re eL pt at 0 59 6 3 0 2 Listening 13 Custom TONGS seic ea ot a i e a A Ee TRUE 60 8 9 0 3 Deleting Custom TONGS cico seama ta ata a lot petii ue tt a 60 6 4 Advanced VoIP Settings Configuration nenea en 60 Go Quality pi SPI QU sp vaca i bca la a i aa ae 64 85 Tepe GU RE CIUS RE EE RE PEL IRI n pO AR A pt 64 aon DISSE scena escono EE anal ia a TA P De M IH FICHA SEE CUM OS 64 6 5 2 1 DSCP and Per Hop Behavior dcn abea a ai ca ia ai 65 Do N EK EE NA ca EA ced ps iS 65 BORED cE Pola ur LARR AL EE EE 65 Chapter 7 PRONG eM d RE
62. 6 SUA Server Local IP address 0 0 150000047 SUA Server Active lt 0 No 1 Yes gt 0 150000048 SUA Server Protocol lt 0 A11 6 TCP 17 U 0 DP 150000049 SUA Server Port Start 0 150000050 SUA Server Port End 0 150000051 SUA Server Local IP address 0 lt 0 150000052 SUA Server Active lt 0 No 1 Yes gt 0 150000053 SUA Server Protocol lt 0 ALL 6 TCP 17 U 0 DP 50000054 SUA Server Port Start 0 150000055 SUA Server Port End 0 150000056 S Server Local IP address 0 0 Appendix E 141 P 2002 Series User s Guide Table 63 Menu 21 1 Filter Set 1 Menu 21 Filter set 1 FI FN PVA INPUT 210100001 Filter Set 1 Name Str Menu 21 1 1 1 set 41 rule 41 FI F PVA INPUT 210101001 IP Filter Set 1 Rule 1 Type lt 2 TCP IP gt so 210101002 IP Filter Set 1 Rule 1 Active lt 0 No 1 Yes gt sel 210101003 IP Filter Set 1 Rule 1 Protocol 6 210101004 IP Filter Set l Rule 1 Dest IP address 0 0 0 0 210101005 IP Filter Set 1 Rule 1 Dest Subnet Mask 0 210101006 IP Filter Set 1 Rule 1 Dest Port 137 210101007 IP Filter Set 1 Rule 1 Dest Port Comp lt 0 none 1 equal 1 2 not equal 3 less 4 greater gt 210101008 IP Filter Set 1 Rule 1 Src IP address 0 0 0 0 210101009 IP Filter Set 1 Rule 1 Src Subnet Mask 210101010 IP
63. 86 Firmware Upgrades 25 Firmware Upload Error 88 Firmware Upload In Process 87 Fitness 7 Flash Key 69 162 Index P 2002 Series User s Guide Flashing 69 Foreign Exchange Office 107 Foreign Exchange Station 107 Forward to Number 79 France Contact Information 8 FSM Logs 84 FTP 109 Full Cone NAT 50 Functionally Equivalent 7 FXO 107 FXS 107 G G 168 67 G 168 Active 68 G 168 Echo Cancellation 108 G 711 24 55 62 108 G 729 24 55 62 108 General Setup 35 Germany Contact Information 8 Get IP Address Automatically 43 God Acts of 7 H Harmful Interference 4 High 107 High Voltage Points 6 Host 37 Host IDs 123 HTTP 86 Hypertext Transfer Protocol 86 ICES 003 4 IEEE 802 1Q VLAN 65 IETF 42 Immediate Dial 73 79 Incoming Call Apply to 59 Incoming Call Number 79 Incoming Lifeline Call Mapping 73 Indirect Damages 7 Insurance 7 Interference 4 Interference Correction Measures 4 Interference Statement 4 Internal Calls 93 Internal IP Addresses 48 Internal SPTGEN 109 133 FTP Upload Example 135 Points to Remember 133 Text File 133 Internet Access Setup 96 Internet Engineering Task Force 42 Internet Explorer 29 Internet Explorer Pop up Blockers 99 Internet Protocol Private Branch Exchange 27 Internet Telephony Service Provider 26 IP Address 29 41 IP Addressing 123 IP Classes 123 IP to IP Calling 108 IP to IP Calls 27 IP PBX 27 ITSP 26 ITU T 67 J JAVA 105
64. Call use SIP 2 lt 0 No 1 Yes gt I 980302005 Phone 2 G 168 Echo Cancellation lt 0 No 1 Yes gt 1 980302006 Phone 2 Voice Active Detection lt 0 No 1 Yes gt 0 Support 980302007 Phone 2 Dialing Short Interval 3 980302008 Phone 2 Dialing Long Interval 8 980302009 Phone 42 Flash Max Interval 1000 980302010 Phone 2 Flash Min Interval 100 Menu 98 5 VoIP RTP Setup FI E PVA INPUT 980500001 Sort Buffer Size ms lt 0 Oms 1 10ms 1 2 20ms gt 980500002 RTCP Interval ms 40 980500004 G711 voice Packet Length ms lt 0 10ms 1 20ms 1 2 30ms gt 980500005 G729 voice Packet Length ms lt 0 10ms 1 20ms 1 2 30ms 7 80ms gt Menu 98 6 Auto Provision Setup FI FN PVA INPUT 980600001 Auto Provision Active lt 0 No 1 Yes gt 0 980600002 Auto Provision Server Address autoproserve r net 980600003 Auto Provision Expire Time lt 1 2600000 gt 180 Second 980600004 Auto Provision Retry Expire Time lt 180 65535 gt 180 Second 980600005 Auto Provision Protocol lt 0 TFTP 1 HTTP 0 2 HTTPS gt 980600006 Auto Provision Method 0 Common 0 1 Bluewin gt 154 Appendix E P 2002 Series User s Guide Table 68 Menu 98 VoIP and Auto Upgrade Menus continued Menu 98 7 1 Phone Book Speed Dial 41 Setup
65. Da asr B u 1 A ES IF 5 IN 5 3 2 2 Restricted Cone NAT As in full cone NAT a restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network In the following example the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network The difference from full cone NAT is in how the restricted cone NAT router handles packets coming in from the external network A host on the external network IP address 3 or IP address 4 for example can only send packets to the internal host if the internal host has already sent a packet to the external host s IP address A Prestige with IP address 1 and port A sends packets to IP address 3 and IP address 4 The NAT router changes the Prestige s IP address to 2 and port to B Both 4 D and 4 E can send packets to 2 B since 1 A has already sent packets to 4 The NAT router will perform NAT on the packets from 4 D and 4 E and send them to the Prestige at IP address 1 port A Packets have not been sent from 1 A to 3 or 5 so 3 and 5 cannot send packets to 1 A Figure 20 Restricted Cone NAT Example T Oo Pd SE 4 Vu 2 B 4E 1 A ss E 4 D il I Vm FF E ry on E Chapter 5 Introduction to VoIP 51 P 2002 Series User s Guide 5 3 2 3 Port
66. IP register server gets the Prestige s IP address from inside the SIP message and maps it to your SIP identity If the Prestige has a private IP address listed in the SIP message the SIP server cannot map it to your SIP identity A SIP ALG Application Layer Gateway the fake WAN address on SIP and RTP STUN or outbound proxy features allow the Prestige to use its public IP address in the SIP messages 5 4 1 SIP ALG Some NAT routers may include a SIP Application Layer Gateway ALG A SIP ALG allows SIP calls to pass through NAT by examining and translating IP addresses embedded in the data stream When the Prestige registers with the SIP register server the SIP ALG translates the Prestige s private IP address inside the SIP data stream to a public IP address You do not need to use STUN or an outbound proxy if your Prestige is behind a SIP ALG 5 4 2 Use NAT Address on SIP and RTP If you know the NAT router s public IP address and SIP port number you can use the Use NAT feature to manually configure the Prestige to use a them in the SIP messages This eliminates the need for STUN or a SIP ALG You must also configure the NAT router to forward traffic with the SIP port number to the Prestige Chapter 5 Introduction to VoIP 53 P 2002 Series User s Guide 5 4 3 STUN STUN Simple Traversal of User Datagram Protocol UDP through Network Address Translators allows the Prestige to find the presence and types of NAT routers and or
67. LAN Virtual Local Area Network VLAN allows a physical network to be partitioned into multiple logical networks Only stations within the same group can communicate with each other Your Prestige can add IEEE 802 1Q VLAN ID tags to voice frames that it sends to the network This allows the Prestige to communicate with a SIP server that is a member of the same VLAN group Some ISPs use the VLAN tag to identify voice traffic and give it priority over other traffic 6 6 QoS Configuration Click VoIP in the navigation panel and then QoS to display the following screen Chapter 6 VolP Screens 65 P 2002 Series User s Guide Figure 27 QoS The following table describes the labels in this screen Table 15 QoS LABEL DESCRIPTION SIP TOS Priority Type a priority for voice transmissions The Prestige applies Type of Service priority tags with this priority to voice traffic that it transmits RTP TOS Priority Type a priority for voice transmissions The Prestige applies Type of Service priority tags with this priority to RTP traffic that it transmits Enable VLAN Tag Enable VLAN tagging if the Prestige needs to be a member of a VLAN group in order to communicate with the SIP server Your LAN and gateway must also be set up to use VLAN tags Some switches also give priority to voice traffic based on its VLAN tag Disable VLAN tagging if the Prestige does not need to be a member of a VLAN group to communicate
68. LOG RE a Bi i ia at ii a e a 81 Table 23 System Error LOOS ETE c 82 Table 24 System Maintenance LOOS cocaina ba i D a dd to ba ia 82 Table 25 SIP LODS N dt era cat URL RS UA 83 TADS OP LO ner 83 Table 27 FSM Logs Caller Side n ca ozana ama a i dade ctt i i ii 84 Table 26 FoM Logs alles SABS i hob Eod ER a i il 84 Table O dE s 84 Table 30 System SIatUS 86 Table ST Firmware Upad rr 87 Table 32 Restore Configuratio saca ear ab N 89 Table 33 Troubleshooting the Start Up of Your Prestige sis esse ee ee ee ee ee 95 Table 34 Troubleshooting the LAN or PC LED iese ees ee ee ee RA RA nea 95 Table 35 Troubleshooting the LAN Interface usse issie se EER KA AE EE i cea a 96 Table 36 Troubleshooting Internet Access nenea ana 96 Table 37 Troubleshooting the Web Configurator issie seen 97 Table 38 Troubleshooting the Password issa vocea ana ae a c a iii 97 List of Tables 19 P 2002 Series User s Guide Table 39 Troubleshooting Telephone uiii rte hr d S erp Da tta opis 98 Table 40 Troubleshooting Voice Service uisssssssssssssessesrserssrrssrsssrsnsnnnrr rss rss rr ana 98 Table 41 Device 40 eno M 107 Table 42 Feature Specifications uii n ia i a a a ca d ado ds ead 108 Table 43 Power Adaptor Specifications 109 Table 44 Classes or IP JAOOFESSDS aures gee GE Ee satio ata ea aaa a ia is ai 123 Table 45 Allowed IP Address Range By Class
69. Liquids 6 CoS 64 Covers 6 Customer Support 8 D Damage 6 Dampness 6 Danger 6 Date 38 Daylight Savings 39 Dealer 4 Deep 107 Default Management IP Address 107 Default Management Subnet Mask 107 Default Password 30 107 Defective 7 Denmark Contact Information 8 DHCP 35 DHCP Client 109 DHCP Clients 35 Diagnostic Tools 109 Dialing Interval 68 Dialing Type 108 Differentiated Services 65 DiffServ 64 Diffserv 108 DiffServ Code Point DSCP 64 DiffServ Code Points 64 DiffServ marking rule 65 Dimensions 107 Disclaimer 3 Discretion 7 DNS 41 43 DNS Proxy 109 DNS Server Address Assignment 41 DNS Servers 43 Domain Name 35 36 41 Domain Name System 43 DS Field 65 DS field 65 DSCPs 64 DTMF 55 DTMF Detection 108 DTMF Mode 63 Dual Tone MultiFrequency 55 63 Dust 6 Dynamic Jitter Buffer 24 E Echo Cancellation 25 67 Electric Shock 6 Electrocution 6 Embedded Web Configurator 109 Emergency Numbers 75 Equal Value 7 Ethernet 41 109 Ethernet Ports 107 ETHERNET Screen 42 Europe 6 Europe Type 73 Europe Type Call Service Mode 69 European Plug Standards 110 Expiration Duration 62 Exposure 6 External IP Addresses 48 F F W Upload Screen 86 Factory Defaults 90 Failure 7 Fax 25 Fax Pass Through 108 Fax Tone Detection 108 FCC 4 Compliance 4 Rules Part 15 4 FCC Rules 4 Federal Communications Commission 4 Feeding Voltage 107 Finland Contact Information 8 Firmware
70. M ESRA snt tocat Sin ci D Oa n a a E T S 77 8 4 Lifeline Configuration Prestige 20021 iic aa ss a ct et alt e dna 80 Chapter 9 Ecl 81 NE EIE SE De M Ree la ul e ae E a a 81 9 2 Log Message Descriptions uuo taiat ca a e a ea i d a 82 Chapter 10 Malte iate n ai cari ca oo aa ni a ed Dia aa Henin a al al 85 10 1 Maintenance VEIMOW ca sein a bd is ee e D a a d RR 85 je Macc meri NT 85 10 3 FW IUe M 86 10 4 Configuration Ese rm 88 104 Backup ConligurallON e RI PR RRC EAI 89 10 4 2 Restore Configuration gu c 89 10 4 3 Back to Factory DIE DEUS cs epe ta nina bi Li koka bie ua 90 TOS ES EE EE SR EE RE del dapi dabit atei are OK Fete ital a at aie ati 91 Chapter 11 Phong USGS q 93 11 1 Dialing a Telephone Number acei ee ana cae cine ia ia aa ma a ia ie ee bd aia a 93 11 2 Using Speed Dial to Dial a Telephone Number sss 93 To mena Cale aiia 93 11 4 Checking the Prestige s IP Address siese EE Se RA RA AE snar ea RAR na 93 1 5 Auto Firmware Upgrade t ta ta a it a 94 Chapter 12 Troubleshooting RA RR AAE ASAE KRSR 95 12 1 Problems Starting Up the Prestige iius tera ket ea aicea Reda d e i 95 12 2 Problems with the LAN or PE LED isses pti meat CREE aa a 3 a E Se GER 95 12 3 Problems with the LAN Interface
71. No 1 Yes gt za 210203003 IP Filter Set 2 Rule 3 Protocol 6 210203004 IP Filter Set 2 Rule 3 Dest IP 0 0 0 0 address 210203005 IP Filter Set 2 Rule 3 Dest 0 Subnet Mask 210203006 IP Filter Set 2 Rule 3 Dest Port 139 210203007 IP Filter Set 2 Rule 3 Dest Port O0 none 1 equal 2 1 Comp not equal 3 less 4 gr eater gt 210203008 IP Filter Set 2 Rule 3 Src IP 0 0 0 0 address 210203009 IP Filter Set 2 Rule 3 Src Subnet 0 Mask 210203010 IP Filter Set 2 Rule 3 Src Port 0 210203011 IP Filter Set 2 Rule 3 Src Port lt 0 none 1 equal 2 0 Comp not equal 3 less 4 gr eater gt 210203013 IP Filter Set 2 Rule 3 Act Match lt l check 3 next 2 forward 3 drop gt 210203014 IP Filter Set 2 Rule 3 Act Not lt 1 check 1 Match next 2 forward 3 drop gt Menu 21 1 2 4 Filter set 2 rule 4 FI F PVA INPUT 210204001 IP Filter Set 2 Rule 4 Type lt 0 none 2 TCP IP gt 2 210204002 IP Filter Set 2 Rule 4 Active lt 0 No 1 Yes 1 210204003 IP Filter Set 2 Rule 4 Protocol 17 210204004 IP Filter Set 2 Rule 4 Dest IP 0 0 0 0 address 210204005 IP Filter Set 2 Rule 4 Dest 0 Subnet Mask 210204006 IP Filter Set 2 Rule 4 Dest Port 137 Appendix E 147 P 2002 Series User s Guide Table 64 Menu 21 1 Filer Set 2 continued
72. P 2002 Series VoIP Analog Telephone Adaptor User s Guide Version 3 60 10 2005 ZyXEL P 2002 Series User s Guide Copyright Copyright O 2005 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Copyright 3 P 2002 Series User s Guide Federal Communications Commission FCC Interference Statement This device complies with Part 15 of FCC rules Operation is subject to the following two conditions
73. P Filter Set 1 Rule 2 Act Not Match lt 1 check 1 next 2 forward 3 drop gt Menu 21 1 set 1 rule 3 FI F PVA INPUT 210103001 IP Filter Set 1 Rule 3 Type lt 2 TCP IP gt EU 210103002 IP Filter Set 1 Rule 3 Active lt 0 No 1 Yes gt zo 210103003 IP Filter Set 1 Rule 3 Protocol 6 210103004 IP Filter Set 1 Rule 3 Dest IP address 0 0 0 0 210103005 IP Filter Set 1 Rule 3 Dest Subnet Mask 0 210103006 IP Filter Set 1 Rule 3 Dest Port 139 210103007 IP Filter Set 1 Rule 3 Dest Port Comp lt 0 none 1 equal 1 2 not equal 3 less 4 greater gt 210103008 IP Filter Set 1 Rule 3 Src IP address 0 0 0 0 210103009 IP Filter Set 1 Rule 3 Src Subnet Mask 0 210103010 IP Filter Set 1 Rule 3 Src Port 0 210103011 IP Filter Set 1 Rule 3 Src Port Comp O none 1 equal 0 2 not equal 3 less 4 greater 210103013 IP Filter Set 1 Rule 3 Act Match lt 1 check 3 next 2 forward 3 drop 210103014 IP Filter Set 1 Rule 3 Act Not Match lt 1 check 1 next 2 forward 3 drop Menu 21 1 set 1 rule 44 FI FE PVA INPUT 210104001 IP Filter Set 1 Rule 4 Type 2 TCP IP 2 210104002 IP Filter Set 1 Rule 4 Active lt 0 No 1 Yes gt I 210104003 IP Filter Set 1 Rule 4 Protocol 17 210104004 IP Filter Set 1 Rule 4 Dest IP address 0 0 0 0 210104005 IP Filter Set 1 Rule 4 Dest Subnet Mask 0 Appendix E 143 P 2002 Series User s Guide Table 63 Menu 21 1 Filter Set 1 cont
74. P Server Port 21 241100005 FTP Server Access lt 0 al1 1 none 2 L 0 an 3 Wan gt 241100006 FTP Server Secured IP address 0 0 0 0 241100007 WEB Server Port 80 241100008 WEB Server Access lt 0 all 1 none 2 L 0 an 3 Wan 241100009 WEB Server Secured IP address 0 0 0 0 241100010 SNMP Service Port 161 241100011 SNMP Service Access O all 1 none 2 L 0 an 3 Wan 241100012 SNMP Service Secured IP address 0 0 0 0 241100013 DNS Service Port 53 150 Appendix E P 2002 Series User s Guide Table 67 Menu 24 11 Remote Management Control continued 241100014 DNS Service Access lt 0 a11 1 none 2 L 0 an 3 Wan gt 241100015 DNS Service Secured IP address 0 0 0 0 Table 68 Menu 98 VoIP and Auto Upgrade Menus Menu 98 1 1 VoIP SIP 1 Setup FI FN PVA INPUT 980101001 SIP 1 Active lt 0 No 1 Yes gt aM 980101002 SIP 41 Server Address sipserver ne t 980101003 SIP 41 Server Port 1024465535 5060 980101004 SIP 1 Registartion Server IP sipserver ne t 980101005 SIP 1 Registartion Server Port 1024465535 5060 980101006 SIP 1 Registartion Expiration 2 465535 3600 Time 980101007 SIP 1 Register ReSend Tim 1 465535 180 980101008 SIP 41 Session Expire Tim
75. PVA INPUT 980705001 Phone Book 45 Active lt 0 No 1 Yes gt 0 980705002 Phone Book 5 SIP Number Appendix E 155 P 2002 Series User s Guide Table 68 Menu 98 VoIP and Auto Upgrade Menus continued 980705003 Phone Book 5 SIP IP URL 980705004 Phone Book 5 Name 980705005 Phone Book 45 Type lt 0 Proxy 1 Non Proxy gt 980705006 Phone Book 5 Speed Number Menu 98 7 6 Phone Book Speed Dial 6 Setup FT F PVA INPUT 980706001 Phone Book 6 Active lt 0 No 1 Yes gt 980706002 Phone Book 6 SIP Number 980706003 Phone Book 6 SIP IP URL 980706004 Phone Book 6 Name 980706005 Phone Book 6 Type lt 0 Proxy 1 Non Proxy gt 980706006 Phone Book 6 Speed Number Menu 98 7 7 Phone Book Speed Dial 7 Setup FI E PVA INPUT 980707001 Phone Book 7 Active lt 0 No 1 Yes gt 980707002 Phone Book 7 SIP Number 980707003 Phone Book 47 SIP IP URL 980707004 Phone Book 7 Name 980707005 Phone Book 7 Type lt 0 Proxy 1 Non Proxy gt 980707006 Phone Book 7 Speed Number Menu 98 7 8 Phone Book Speed Dial 8 Setup FI F PVA INPUT 980708001 Phone Book 8 Active lt 0 No 1 Yes gt 980708002 Phone Boo
76. Servers 37 O OK Response 46 Opening 6 Operating Condition 7 Operation Humidity 107 Operation Temperature 107 Outbound Proxy 53 54 63 Outbound Proxy Server 54 Outbound Proxy SIP 54 Out dated Warranty 7 Outgoing Call use 68 Outlet 4 P Parts 7 Password 30 36 107 Patent 3 PC Ethernet Port 41 PC LED 95 PCM 54 55 108 Peer to Peer Calls 27 Peer to peer Calls 27 Per Hop Behavior 65 Permission 3 PHB Per Hop Behavior 65 164 Index P 2002 Series User s Guide PHONE 1 and 2 Ports 59 73 Phone Book 75 Phone Common Screen 73 Phone Port Screen 68 Phone Port Settings 68 73 79 Phone Ports 107 Phone Settings 67 Photocopying 3 Point to Point Calling 108 Point to Point Calls 27 Point to Point Protocol over Ethernet 42 Polarity Reversal 108 Pool 6 Pop up Blockers 99 Pop up Blocking 29 Pop up Windows 99 Port 48 Port Restricted Cone NAT 52 Postage Prepaid 7 Power Adaptor 6 Power Adaptor Specifications 109 Power Cord 6 Power Outlet 6 Power Supply 6 Power Supply repair 6 PPPoE 42 131 PPPoE User Name 43 PPTP 42 Pre defined NTP Time Servers List 37 Preferred Codec 62 Private IP Addresses 48 Product Model 8 Product Page 4 Product Serial Number 8 Products 7 Proof of Purchase 7 Proper Operating Condition 7 Protocol Support 109 PSTN 23 PSTN Call Setup Signaling 55 PSTN Lifeline 24 PSTN Pre fix Number 80 Public IP Addresses 48 Public Switched Telephone Network 23 Pulse
77. Static Route set 8 Destination 0 IP subnetmask 120108005 IP Static Route set 8 Gateway 0 0 0 0 120108006 IP Static Route set 8 Metric 0 120108007 IP Static Route set 8 Private lt 0 No 1 Yes gt 0 Table 62 Menu 15 SUA Server Setup Menu 15 SUA Server Setup EL E PVA INPUT 150000001 SUA Server IP address for default 0 0 0 0 port 150000002 SUA Server 2 Active lt 0 No 1 Yes gt 0 150000003 SUA Server 2 Protocol lt 0 A11 6 TCP 17 U 0 DP gt 150000004 SUA Server 2 Port Start 0 150000005 SUA Server 2 Port End 0 150000006 SUA Server 2 Local IP address 0 0 0 0 150000007 SUA Server 3 Active lt 0 No 1 Yes gt 0 150000008 SUA Server 3 Protocol lt 0 A11 6 TCP 17 U 0 DP gt 150000009 SUA Server 3 Port Start 0 150000010 SUA Server 3 Port End 0 150000011 SUA Server 3 Local IP address 0 0 0 0 150000012 SUA Server 4 Active lt 0 No 1 Yes gt 0 150000013 SUA Server 4 Protocol lt 0 A11 6 TCP 17 U 0 DP gt 150000014 SUA Server 4 Port Start 0 150000015 SUA Server 4 Port End 0 150000016 SUA Server 4 Local IP address 0 0 0 0 150000017 SUA Server 5 Active lt 0 No 1 Yes gt 0 150000018 SUA Server 5 Protocol lt 0 A11 6 TCP 17 U 0 DP gt 150000019 SUA Server 5 Port Start 0 150000020 SUA Server 5 Port End 0 150000021 SUA Server 5 Local IP address 0 0 0 0 150000022 SUA Server 6 Ac
78. T router maps the private source IP address to a public source IP address a b c d The public source IP address is also known as the external IP address Note The NAT figures in this chapter use lower case letters like a b c d for example to represent public IP addresses Figure 17 NAT Outgoing X 10 0 0 3 Ev a M II When the NAT router receives packets with destination address IP address a b c d the NAT router changes a b c d back to the private IP address 10 0 0 3 and sends it to the Prestige Figure 18 NAT Incoming 5 3 2 NAT Types This section discusses the following NAT types that may be implemented on a router in front of the Prestige Full Cone Restricted Cone Port Restricted Cone Symmetric Chapter 5 Introduction to VoIP 49 P 2002 Series User s Guide The following table summarizes how these NAT types handle outgoing and incoming packets Read the following sections for more details and examples Table 11 NAT Types external network PORT FULL CONE RESIRICTED RESTRICTED SYMMETRIC CONE CONE Incoming Any external host Only external hosts Only external hosts A host on the external Packets can send packets to with an IP address with an IP address network can only send the mapped to which the internal and port to which packets to the specific external IP address host has already the internal host mapped external IP and port sent a packe
79. Table Number 79 Tampering 7 Telecommunication Line Cord 6 Telephone 8 Television Interference 4 Television Reception 4 Telnet 109 Text File Format 133 TFTP 109 Three Way Conference 71 72 Thunderstorm 6 Time 37 Time Protocol 38 Time Server 38 Time Zone 37 39 Tip ring Polarity Reversal 108 TOS 108 ToS 64 Trademark 3 Trademark Owners 3 Trademarks 3 Translation 3 Troubleshooting 95 TV Technician 4 Type Of Service 64 Type of Service 66 U Unconditional 79 Undesired Operations 4 Uniform Resource Identifier 45 United Kingdom Plug Standards 110 Unregister 86 URL Type 62 USA Type 73 USA Type Call Service Mode 71 Use Fixed IP Address 43 Use NAT 63 Use NAT Address SIP and RTP 53 Use PPPoE Client 43 Use Proxy 76 Used Port 86 Using Speed Dial 93 V VAD 24 67 68 108 Value 7 Vendor 6 Ventilation Slots 6 VID 66 View Log Screen 81 Viewing Certifications 4 Virtual Local Area Network 65 VLAN 65 VLAN Group 65 VLAN ID 65 VLAN ID Tags 65 VLAN Tag 66 Voice Activity Detection 24 67 68 108 Voice Activity Detection Silence Suppression 24 Voice Coding 24 54 Voice Functions 108 Voice Priority 66 Voice VLAN ID 66 VolP 45 VoIP Advanced Screen 61 VoIP Screen 57 VoIP Status 86 Voltage 107 Voltage Supply 6 Voltage High 6 W Warnings 6 Warranty 7 Warranty Information 8 Warranty Period 7 Water 6 Web Configurator 29 31 Web Site 8 Weight 107 Wet Basement 6 Wide
80. Telephone Adaptor Overview mere 23 1 2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline 23 MEZ QUI M cl ai 23 j LEDE T A 25 T3 PAOD WENO ii ERE CIO Foire UM E RE e ee Oe Ged 26 1 5 1 Make Calls via Internet Telephony Service Provider 26 182 Make Calla via IPPBX sa coroana la ea a ee ai e lia ke N 27 1 5 3 Make Peer to peer Calls coana aa aa ana aaa NEE SS a EE EN ER ial a GE 27 Chapter 2 Introducing the Web CONfigUratOr sssssssssssssssssssssnnsnnnsn rann ROG rn nn Rn RR RR RR RR RR RR nn 29 21 Web Conigarator OVervioW AA lira iara tz a a N ai a 29 2 2 Accessing the Prestige Web Configurator reses KARRE eek KERR Re Ok KAR Se RA ee gee 29 Zid ReSelling the PHOSIGS AR RE ER N EE 31 2 3 1 Procedure To Use The Reset Button ssssssssssrssssrrsersnssssnsnnnsnsr aaa 31 2 4 Navigating the Prestige Web Configurator mmee eee nana eee AR Re eee ana Re ee ke 31 25 Common Screen Command BULIGIIS cae ee e d d aae LU e i 33 Chapter 3 SIEN A S Lii did aie Bade iden EI RETE m i ii ai Aia du Se ta 35 EN UEI iS Le N T Dr 35 Table of Contents 11 P 2002 Series User s Guide 24 Congr SONP osie p E aa RU o HU pepe p A a a bd 35 GEE ei ET ER EO T TT TM 35 3 3 General Setup CONMIQUEBOE seer GE EE EG pc a ai bre 35 ad Ong PRSNO ca tu cp cp pt ont
81. VA INPUT 120106001 IP Static Route set 6 Name Str 120106002 IP Static Route set 6 Active lt 0 No 1 Yes gt 0 120106003 IP Static Route set 6 Destination 0 0 0 0 IP address 120106004 IP Static Route set 6 Destination 0 IP subnetmask 120106005 IP Static Route set 6 Gateway 0 0 0 0 120106006 IP Static Route set 6 Metric 0 120106007 IP Static Route set 6 Private lt 0 No 1 Yes gt 0 Menu 12 1 7 IP Static Route Setup FIN E PVA INPUT 120107001 IP Static Route set 7 Name Str 120107002 IP Static Route set 7 Active lt 0 No 1 Yes gt 0 120107003 IP Static Route set 7 Destination 0 0 0 0 IP address 120107004 IP Static Route set 7 Destination 0 IP subnetmask 120107005 IP Static Route set 7 Gateway 0 0 0 0 120107006 IP Static Route set 7 Metric 0 120107007 IP Static Route set 7 Private lt 0 No 1 Yes gt 0 Menu 12 1 8 IP Static Route Setup FIN F PVA INPUT 120108001 IP Static Route set 8 Name Str Appendix E 139 P 2002 Series User s Guide Table 61 Menu 12 continued 120108002 IP Static Route set 8 Active lt 0 No 1 Yes gt 0 120108003 IP Static Route set 8 Destination 0 0 0 0 IP address 120108004 IP
82. Zeros represent the subnet itself and host IDs of all ones are the broadcast address for that subnet so the actual number of hosts available on each subnet in the example above is 27 2 or 126 hosts for each subnet 192 168 1 0 with mask 255 255 255 128 is the subnet itself and 192 168 1 127 with mask 255 255 255 128 is the directed broadcast address for the first subnet Therefore the lowest IP address that can be assigned to an actual host for the first subnet is 192 168 1 1 and the highest is 192 168 1 126 Similarly the host ID range for the second subnet is 192 168 1 129 to 192 168 1 254 Appendix C P 2002 Series User s Guide Example Four Subnets The above example illustrated using a 25 bit subnet mask to divide a class C address space into two subnets Similarly to divide a class C address into four subnets you need to borrow two host ID bits to give four possible combinations of 00 01 10 and 11 The subnet mask is 26 bits 11111111 11111111 11111111 11000000 or 255 255 255 192 Each subnet contains 6 host ID bits giving 26 2 or 62 hosts for each subnet all 0 s is the subnet itself all 1 s is the broadcast address on the subnet Table 51 Subnet 1 IP SUBNET MASK NETWORK NUMBER EAS DOGSET BIT VALUE IP Address 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Address 192 168 1 0 Lowest
83. amic service selection This enables the service provider to easily create and offer new IP services for specific users Operationally PPPoE saves significant effort for both the subscriber and the ISP carrier as it requires no specific configuration of the broadband modem at the subscriber s site For more information on PPPoE see Appendix D on page 131 4 2 Configuring Ethernet Click ETHERNET in the navigation panel to display the ETHERNET screen Use the ETHERNET Ethernet screen to configure the Prestige s Ethernet interfaces with Internet account information from your ISP Your ISP may have already configured some of the fields for you You can manage the Prestige through the Ethernet IP address but you may not always know the Prestige s IP address especially if the IP address is dynamic Use the Mgnt Port screen see Figure 13 on page 44 to configure a static IP address that you use to access the Prestige for management 42 Chapter 4 Ethernet Screens P 2002 Series User s Guide Figure 12 ETHERNET Table 8 ETHERNET LABEL DESCRIPTION Get IP Address Automatically Select this option if you have a dynamic IP address Use Fixed IP Address Select this option if the ISP assigned you a static IP address IP Address Type the static IP address assigned to you by your ISP Subnet Mask Type the subnet mask assigned to you by your ISP if given Default Gateway Enter the gatewa
84. anced Mtebe EE SR Settings Move the slider to select a privacy setting for the Internet X zone Medium Blocks third party cookies that do not have a compact privacy policy Blocks third party cookies that use personally identifiable information without your implicit consent Restricts first party cookies that use personally identifiable information without implicit consent Pop up Blocker S9 Prevent most pop up windows from appearing v Block pop ups 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 1 1 4 Click Add to move the IP address to the list of Allowed sites Chapter 12 Troubleshooting 101 102 P 2002 Series User s Guide Figure 47 Pop up Blocker Settings Pop up Blocker Settings Exceptions Pop ups are currently blocked You can allow pop ups from specific Web sites by adding the site to the list below Address of W eb site to allow http 4 192 168 1 1 Add Allowed sites Notifications and Filter Level Play a sound when a pop up is blocked Show Information Bar when a pop up is blocked Filter Level Medium Block most automatic pop ups Pop up Blocker FAG 5 Click Close to return to the Privacy screen 6 Click Apply to save this setting 12 9 2 JavaScripts If pages of the web configurator do not display properly in Internet Explorer check that JavaScripts are
85. ber field to the number in the Forward to Number field when your SIP account has a call connected Select No Answer to have the Prestige forward any calls from the number specified in the Incoming Call Number field to the number in the Forward to Number field when the No Answer Waiting Time period expires whether or not the no answer feature is enabled in the Forward to Number Setup section Select Block to have the Prestige reject calls from the number specified in the call forwarding entry Select Accept to have the Prestige allow calls from the number specified in the Incoming Call Number field Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh Chapter 8 Phone Book 79 P 2002 Series User s Guide 8 4 Lifeline Configuration Prestige 2002L Click PHONEBOOK in the navigation panel and then Lifeline to display the following Screen Figure 32 Lifeline Speed Dial The following table describes the labels in this screen Table 22 Lifeline LABEL DESCRIPTION PSTN Pre fix Specify the prefix number for dialing regular calls Number Relay to PSTN Use these fields to specify phone numbers to which the Prestige will always send calls through the regular phone service without the need of dialing a prefix number These numbers must be for phones on the PSTN not VoIP phones Apply Click Apply to save your c
86. call Put a current call on hold to answer an incoming call Flash 98 Transfer the call to another phone 7 3 3 1 USA Call Hold Call hold allows you to put a call A on hold by pressing the flash key Chapter 7 Phone 71 P 2002 Series User s Guide If you have another call press the flash key to switch back and forth between caller A and B by putting either one on hold If you hang up the phone but a caller is still on hold there will be a remind ring 7 3 3 2 USA Call Waiting This allows you to place a call on hold while you answer another incoming call on the same telephone directory number If there is a second call to your telephone number you will hear a call waiting tone Press the flash key to put the first call on hold and answer the second call 7 3 3 3 USA Call Transfer Do the following to transfer an incoming call that you have answered to another phone 1 Press the flash key to put the caller on hold 2 When you hear the dial tone dial 98 followed by the number to which you want to transfer the call to operate the Intercom 3 After you hear the ring signal or the second party answers it hang up the phone 7 3 3 4 USA Three Way Conference Use the following steps to make three way conference calls 1 When you are on the phone talking to someone place the flash key to put the caller on hold and get a dial tone 2 Dial a phone number directly to make another call
87. ce and multimedia sessions over the Internet SIP signaling is separate from the media for which it handles sessions The media that is exchanged during the session can use a different path from that of the signaling SIP handles telephone calls and can interface with traditional circuit switched telephone networks 5 2 1 SIP Identities A SIP account uses an identity sometimes referred to as a SIP address A complete SIP identity is called a SIP URI Uniform Resource Identifier A SIP account s URI identifies the SIP account in a way similar to the way an e mail address identifies an e mail account The format of a SIP identity is SIP Number SIP Service Domain 5 2 1 1 SIP Number The SIP number is the part of the SIP URI that comes before the symbol A SIP number can use letters like in an e mail address johndoe your ITSP com for example or numbers like a telephone number 1122334455 VoIP provider com for example 5 2 1 2 SIP Service Domain The SIP service domain of the VoIP service provider is the domain name in a SIP URI For example if the SIP address is 1122334455 VoIP provider com then VolP provider com is the SIP service domain Chapter 5 Introduction to VoIP 45 P 2002 Series User s Guide 5 2 2 SIP Call Progression The following figure displays the basic steps in the setup and tear down of a SIP call A calls B Table 10 SIP Call Progression A B 1 INVITE 2 Ringing 3 OK
88. ction to VoIP P 2002 Series User s Guide 5 6 1 G 711 G 711 is a Pulse Code Modulation PCM waveform codec G 711 provides very good sound quality but requires 64kbps of bandwidth 5 6 2 G 729 G 729 is an Analysis by Synthesis AbS hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds G 729 provides good sound quality and reduces the required bandwidth to 8kbps 5 7 PSTN Call Setup Signaling Dual Tone MultiFrequency DTMF signaling uses pairs of frequencies one lower frequency and one higher frequency to set up calls It is also known as Touch Tone Each of the keys on a DTMF telephone corresponds to a different pair of frequencies Pulse dialing sends a series of clicks to the local phone office in order to dial numbers 5 8 MWI Message Waiting Indication Enable Message Waiting Indication MWI enables your phone to give you a message waiting beeping dial tone when you have a voice message s Your voice service provider must have a messaging system that sends message waiting status SIP packets as defined in RFC 3842 1 The Prestige does not support pulse dialing at the time of writing Chapter 5 Introduction to VoIP 55 P 2002 Series User s Guide 56 Chapter 5 Introduction to VoIP P 2002 Series User s Guide CHAPTER 6 VoIP Screens This chapter describes how to configure advanced VoIP and QoS settings 6 1 VoIP Introduction V
89. d bonn ad enda latis db rdi do dni 68 Figure 29 Phone CONO Ges o coute telo Eta tuti RI ect Hu VR cU co mus Could Ee HANE 73 Figure 30 Speed DIA e 76 ms Put suna taiat do aaa i a aa ea ama 78 Foue vi ca ie ap EE d aa 80 Fie geal LOT a se dat ai eta pata 4 dt SANS SNS pt 1 it 81 Figure 34 System US He 85 Figuie 35 Firmware Upload E in 87 Figure 35 Firmware Upload IN Process ssssrmisssessersssessssssspssssssersonssssssssssasssnssossenn 87 Figure 37 Network Temporarily Disconnected eese 88 Figure 38 Firmware Upload EOF sn cacao aaa ia a a sens dade EE EP 88 List of Figures 17 P 2002 Series User s Guide Foue 29 Coni gura I M 89 Figure 40 Configuration Upload Successful nenea vane aaa aaa EE 90 Figure 41 Network Temporarily Disconnected iese se ese EE EE EE Ge EE Ee de rn ana 90 Figure 42 Reset Warning Message esses eene nennen tenentes nnns 91 Foue Eed ee AL ei ven tenta axe ER bn frs M ata 91 Figure 44 Pop up BIOOKGI sete oosa mine anca d ada sk ive p gat SQUE TEIL Seat ap aaa CUR GE ERREUR 99 Figure 45 intemmet Options AE Ee EE Ee RN 100 Fights 4o meme OBUGRE ee ratata ot ESEG ERG a a i E Ee 101 Figura 47 Pop up Blocker Ola os inc td o tdi 102 Figure 48 Internet Options OE d i aie i i ed VERKEN 103 Figure 49 Security Settings Java Scripting eec 104 Figure 50 Security Sel ngs Java uiis cci nn tt cot 105 Fo
90. d here SIP Server Settings URL Type Select SIP to have the Prestige include the domain name with the SIP number in the SIP messages that it sends Select TEL to have the Prestige use the SIP number without a domain name in the SIP messages that it sends Expiration This field sets how long an entry remains registered with the SIP register server Duration After this time period expires the SIP register server deletes the Prestige s entry from the database of registered SIP numbers The register server can use a different time period The Prestige sends another registration request after half of this configured time period has expired Register Re send Timer Use this field to set how long the Prestige waits before sending a repeat registration request if a registration attempt fails or there is no response from the registration server Session Expires Use this field to set the longest time that the Prestige will allow a SIP session to remain idle without traffic before dropping it Min SE When two SIP devices negotiate a SIP session they must negotiate a common expiration time for idle SIP sessions This field sets the shortest expiration time that the Prestige will accept The Prestige checks the session expiration values of incoming SIP INVITE requests against the minimum session expiration value that you configure here If the session expiration of an incoming INVITE request is less than the value you configure here
91. ddress Type the static IP address through which to manage the Prestige This management IP address can be on a different subnet from the Ethernet port s IP address but the computer you use for management must be on the same subnet as this management IP address Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh 44 Chapter 4 Ethernet Screens P 2002 Series User s Guide CHAPTER 5 Introduction to VoIP This chapter provides background information on VoIP and SIP 5 1 Introduction to VoIP VoIP is the sending of voice signals over the Internet Protocol This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit switched telephone network You can also use servers to run telephone service applications like PBX services and voice mail Internet Telephony Service Provider ITSP companies provide VoIP service A company could alternatively set up an IP PBX and provide it s own VoIP service Circuit switched telephone networks require 64 kilobits per second kbps in each direction to handle a telephone call VoIP can use advanced voice coding techniques with compression to reduce the required bandwidth 5 2 Introduction to SIP The Session Initiation Protocol SIP is an application layer control signaling protocol that handles the setting up altering and tearing down of voi
92. e 30 3600 180 980101009 SIP 1 Local signaling Port 1024465535 5060 980101010 SIP 1 RTP Port Range Start 1024465535 50000 980101011 SIP 1 RTP Port Range End 65535 11024 65535 980101012 SIP 1 UserId changeme 980101013 SIP 1 Password changeme 980101014 SIP 1 Phone Number changeme 980101015 SIP 1 Minimun Session Expire Time lt 20 1800 gt 30 980101017 SIP 1 Domain Name sipserver ne T 980101018 SIP 1 Mapping to POTS Phonel lt 0 No 1 Yes gt zd 980101019 SIP 1 Mapping to POTS Phone2 lt 0 No 1 Yes gt 980101020 SIP 1 CODEC Type 1 0 G711mu 18 18 G711A 118 G729 980101021 SIP 41 CODEC Type 2 0 G711mu 0 8 1 G711A lt 0 8 18 G729 gt Appendix E 151 P 2002 Series User s Guide Table 68 Menu 98 VoIP and Auto Upgrade Menus continued 980101022 SIP 1 DTMF Key Type lt 0 RFC_ 2833 0 1 PCM 2 SIP_INFO 3 RFC_2833 LIKE SI P INFO 980101023 SIP Transport Type O UDP 1 TCP gt 0 980101024 SIP Hide Caller ID lt 0 No 1 Yes gt 0 980101025 SIP Auto Redial lt 0 No 1 Yes gt 0 980101026 SIP 1 STUN Server Active lt 0 No 1 Yes gt 0 980
93. e mapping for this SIP account it does not cancel your SIP account Used Port This field displays the Prestige s listening port for SIP traffic on this SIP account Custom Tone IVR Status IVR Interactive Voice Response is a feature that allows you to use your telephone to interact with the Prestige You can use your phone to record custom tones for the caller ringing and on hold tone functions This field displays the Remaining Time left for recording custom tones 10 3 F W Upload Screen Find firmware at www zyxel com in a file that usually uses the system model name with a bin extension e g Prestige bin The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the system will reboot Click MAINTENANCE in the navigation panel and then the F W UPLOAD tab Follow the instructions in this screen to upload firmware to your Prestige 86 Chapter 10 Maintenance P 2002 Series User s Guide Figure 35 Firmware Upload The following table describes the labels in this screen Table 32 Firmware Upload LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse to find it Browse Click Browse to find the bin file you want to upload Remember that you must decompress compressed zip files before you can upload them Upload Click Upload to begin the upload p
94. e 55 Eight Subnets SUBNET SUBNET ADDRESS FIRST ADDRESS LAST ADDRESS posae 1 0 1 30 31 33 62 63 3 64 65 94 RE 7 m 97 126 127 5 128 129 158 159 6 160 161 190 191 7 192 193 222 223 8 224 225 254 255 The following table is a summary for class C subnet planning Table 56 Class C Subnet Planning ipud REPERES HOST SUBNET MASK NO SUBNETS Ata edu RER 1 255 255 255 128 25 126 2 255 255 255 192 26 62 3 255 255 255 224 27 30 4 255 255 255 240 28 16 14 5 255 255 255 248 29 32 6 255 255 255 252 30 64 7 255 255 255 254 31 128 1 128 Appendix C P 2002 Series User s Guide Subnetting With Class A and Class B Networks For class A and class B addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID A class B address has two host ID octets available for subnetting and a class A address has three host ID octets see Table 44 on page 123 available for subnetting The following table is a summary for class B subnet planning Table 57 Class B Subnet Planning NO BORROWED HOST NO HOSTS PER BITS SUBNET MASK NO SUBNETS SUBNET 1 255 255 128 0 17 2 32766 2 255 255 192 0 18 4 16382 3 255 255 224 0 19 8 8190 4 255 255 240 0 20 16 4
95. e configuration where the computers use traditional dial up networking Appendix D 131 P 2002 Series User s Guide Figure 66 Single Computer per Router Hardware Configuration r ER _ Hem BH EE ES EE Access Concentrator How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it while the modem bridges the Ethernet frames to the Access Concentrator AC Between the AC and an ISP the AC is acting as a L2TP Layer 2 Tunneling Protocol LAC L2TP Access Concentrator and tunnels the PPP frames to the ISP The L2TP tunnel is capable of carrying multiple PPP sessions With PPPoE the VC Virtual Circuit is equivalent to the dial up connection and is between the modem and the AC as opposed to all the way to the ISP However the PPP negotiation is between the computer and the ISP Prestige as a PPPoE Client When using the Prestige as a PPPoE client the computers on the LAN see only Ethernet and are not aware of PPPoE This alleviates the administrator from having to manage the PPPoE clients on the individual computers Figure 67 Prestige as a PPPoE Client pouces EE Ethernet Ethernet ADSL Access ISP Concentrator ER 132 Appendix D P 2002 Series User s Guide APPENDIX E Internal SPTGEN Internal SPTGEN Overview Internal SPTGEN System Parameter Table Generator is a configuration text file
96. e marked with DiffServ Code Points DSCPs indicating the level of service desired This allows the intermediary DiffServ compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow In addition applications do not have to request a particular service or give advanced notice of where the traffic is going 1 The Prestige does not support DiffServ at the time of writing 64 Chapter 6 VolP Screens P 2002 Series User s Guide 6 5 2 1 DSCP and Per Hop Behavior DiffServ defines a new DS Differentiated Services field to replace the Type of Service TOS field in the IP header The DS field contains a 2 bit unused field and a 6 bit DSCP field which can define up to 64 service levels The following figure illustrates the DS field DSCP is backward compatible with the three precedence bits in the ToS octet so that non DiffServ compliant ToS enabled network device will not conflict with the DSCP mapping Figure 26 DiffServ Differentiated Service Field DSCP Unused 6 bit 2 bit The DSCP value determines the forwarding behavior the PHB Per Hop Behavior that each packet gets across the DiffServ network Based on the marking rule different kinds of traffic can be marked for different priorities of forwarding Resources can then be allocated according to the DSCP values and the configured policies 6 5 3 V
97. e message that says you are in the configuration menu 2 Press a number from 1101 1108 on your phone followed by the 7 key 3 Play your desired music or voice recording into the receiver s mouthpiece Press the key 4 You can continue to add listen to or delete tones or you can hang up the receiver when you are done 6 3 0 2 Listening to Custom Tones Do the following to listen to a custom tone 1 Pick up the phone and press on your phone s keypad and wait for the message that says you are in the configuration menu 2 Press a number from 1201 1208 followed by the key to listen to the tone 3 You can continue to add listen to or delete tones or you can hang up the receiver when you are done 6 3 0 3 Deleting Custom Tones Do the following to delete a custom tone 1 Pick up the phone and press on your phone s keypad and wait for the message that says you are in the configuration menu 2 Press a number from 1301 1308 followed by the key to delete the tone of your choice Press 14 followed by the key if you wish to clear all your custom tones 3 You can continue to add listen to or delete tones or you can hang up the receiver when you are done 6 4 Advanced VoIP Settings Configuration Click VoIP in the navigation panel select a SIP account and then click Settings to display the following screen 60 Chapter 6 VoIP Screens P 2002 Series User s Guide
98. e the information in the fields below you may not need to fill them all in Appendix B 113 P 2002 Series User s Guide Figure 54 Windows 95 98 Me TCP IP Properties DNS Configuration TCP IP Properties E KIE Bindings Advanced Netpios DNS Configuration Gateway WINS Configuration IP Address Domain Suffix Search Order Cancel 4 Click the Gateway tab Ifyou do not know your gateway s IP address remove previously installed gateways Ifyou have a gateway IP address type it in the New gateway field and click Add 5 Click OK to save and close the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your Prestige and restart your computer when prompted Verifying Settings 1 Click Start and then Run 2 In the Run window type winipcfg and then click OK to open the IP Configuration window 3 Select your network adapter You should see your computer s IP address subnet mask and default gateway Windows 2000 NT XP The following example figures use the default Windows XP GUI theme 1 Click start Start in Windows 2000 NT Settings Control Panel 114 Appendix B P 2002 Series User s Guide Figure 55 Windows XP Start Menu 3 Internet Explorer 7 My Documents fs Outlook Express Y Paint Files and Settings Transfer W EN Command Prompt e My Music EJ Acrobat Reader 4 0 Ws My Computer To
99. e your computer s ARP table entry for the Prestige s IP address see above 12 6 Problems with the Password Table 39 Troubleshooting the Password PROBLEM CORRECTIVE ACTION cannot access the Prestige The username is admin The default password is 1234 The Password and Username fields are case sensitive Make sure that you enter the correct password and username using the proper casing If you have changed the password and have now forgotten it you will need to restore the default configuration file see Section 2 3 on page 31 This restores all of the factory defaults including the password Chapter 12 Troubleshooting 97 P 2002 Series User s Guide 12 7 Problems with Telephone or Telephone Port Table 40 Troubleshooting Telephone PROBLEM CORRECTIVE ACTION There is no dial tone or can t make or receive calls or There is beeping instead of the dial tone Check the telephone connections and telephone wire Beeping means that there is not a SIP account registered for the phone to use You can check the Prestige s IP addresses and VoIP status in the Maintenance Status screen Make sure you have the VoIP screen properly configured If you configured a SIP account to receive calls on only one of the phone ports make sure your phone is connected to that port Make sure you have the Phone Port screen properly configured If you configured a phone port to only use
100. eceive ACK lt 0 No 1 Yes gt 0 980800005 VoIP Follow RFC3265 lt 0 No 1 Yes gt 0 980800006 SIP FallBack lt 0 No 1 Force FXO 0 LifeLine if SIP failed gt Menu 98 9 Auto Upgrade Common Setup FI EN PVA INPUT 980900001 Target Firmware Version 360md3b5 980900002 Firmware Download Addr ftp firmwareserv er net 980900003 Fw Notify Voice Type de 980900004 Target Firmware Username 980900005 Target Firmware Password Menu 98 11 1 Call Forwarding 1 Setup FI EN PVA INPUT 981101001 Call Forward 1 for unconditional 981101002 Call Forward 1 for busy 981101003 Call Forward 1 for no answer 981101004 Call Forward 1 for no answer time lt 5 179 gt 0 981101005 Call Forward 1 Table 1 caller 981101006 Call Forward 1 Table 1 dest 981101007 Call Forward 1 Table 1 flag 0 981101008 Call Forward 1 Table 2 caller 981101009 Call Forward 1 Table 2 dest 981101010 Call Forward 1 Table 2 flag 0 Appendix E 157 P 2002 Series User s Guide Table 68 Menu 98 VoIP and Auto Upgrade Menus continued 981101011 Call Forward 1 Table 3 caller 981101012 Call Forward Table 3 dest 981101013 Call Forwa
101. ediately release the hook by hand to achieve the same effect However using the flash key is preferred since the timing is much more precise With manual tapping if the duration is too long it may be interpreted as hanging up by the Prestige You can invoke all the supplementary services by using the flash key 7 3 2 Europe Type Supplementary Phone Services This section describes how to use supplementary phone services with the Europe Type Call Service Mode Commands for supplementary services are listed in the table below Chapter 7 Phone 69 P 2002 Series User s Guide After pressing the flash key if you do not issue the sub command before the default sub command timeout 2 seconds expires or issue an invalid sub command the current operation will be aborted Table 17 European Flash Key Commands COMMAND SUB COMMAND DESCRIPTION Flash Put a current call on hold to place a second call Switch back to the call if there is no second call Flash 0 Drop the call presently on hold or reject an incoming call which is waiting for answer Flash 1 Disconnect the current phone connection and answer the incoming call or resume with caller presently on hold Flash 2 1 Switch back and forth between two calls 2 Put a current call on hold to answer an incoming call 3 Separate the current three way conference call into two individual calls one is on line the other is on hold Flash 3 Create three wa
102. er Waiting Time fo Second Advanced Setup Activate Incoming Call Number Forward to Number Condition EE MEA loneenctionel 3 rm 1 unione gf DP unconditona i 5 y 0g Unconditional 5 Unconditional j B Unconditional gt Apply Reset The following table describes the labels in this screen 78 Chapter 8 Phone Book P 2002 Series User s Guide Table 21 Call Forward LABEL DESCRIPTION Table Number Select which call forwarding table you want to configure You can configure a different call forwarding table for each SIP account or use the same call forwarding table for both The following applies to the number fields in this screen For a SIP number use the number or text that comes before the symbol in a full SIP URI You can use up to 127 ASCII characters Forward to Number Setup These are the global call forwarding settings that define the default action to take on incoming calls that do not match any of the Advanced Setup call forwarding entries Unconditional Forward to Number Enable this feature to have the Prestige forward all incoming calls to the number that you configure regardless of whether or not the phone s connected to the phone port s is busy Busy Forward to Number Enable this feature to have the Prestige forward incoming calls to the number that you configure when the p
103. et l Rule 5 Src Port Comp lt 0 none 1 equal 0 2 not equal 3 less 4 greater gt 210105013 IP Filter Set 1 Rule 5 Act Match lt 1 check 3 next 2 forward 3 drop gt 210105014 IP Filter Set 1 Rule 5 Act Not Match lt 1 Check Next 1 2 Forward 3 Dro p Menu 21 1 1 6 set 1 rule 46 FIN FN PVA INPUT 144 Appendix E P 2002 Series User s Guide Table 63 Menu 21 1 Filter Set 1 continued 210106001 IP Filter Set 1 Rule 6 Type 2 TCP IP 2 210106002 IP Filter Set 1 Rule 6 Active lt 0 No 1 Yes gt gt I 210106003 IP Filter Set 1 Rule 6 Protocol 17 210106004 IP Filter Set 1 Rule 6 Dest IP address 0 0 0 0 210106005 IP Filter Set 1 Rule 6 Dest Subnet Mask 0 210106006 IP Filter Set 1 Rule 6 Dest Port 139 210106007 IP Filter Set 1 Rule 6 Dest Port Comp lt 0 none 1 equal 1 2 not equal 3 less 4 greater gt 210106008 IP Filter Set 1 Rule 6 Src IP address 0 0 0 0 210106009 IP Filter Set 1 Rule 6 Src Subnet Mask 0 210106010 IP Filter Set 1 Rule 6 Src Port 0 210106011 IP Filter Set 1 Rule 6 Src Port Comp O none 1 equal 0 2 not equal 3 less 4 greater 210106013 IP Filter Set 1 Rule 6 Act Match lt 1 check 3 next 2 forward 3 drop gt 210106014 IP Filter Set 1 Rule 6 Act Not Match lt 1 check
104. g tone is the sound that incoming callers will hear when they call you Use the Caller Ringing Tone drop down list box to choose a tone The caller ringing tone currently works with calls that are using the G 729 codec On Hold Select the Enable check box to activate a custom on hold tone for callers on hold The on hold tone is the sound callers will hear when you put them on hold Use the On Hold Tone drop down list box to choose a tone The on hold tone currently works with calls that are using the G 729 codec Back Click Back to return to the VoIP screen without saving configuration changes Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh 6 5 Quality of Service QoS Quality of Service QoS refers to both a network s ability to deliver data with minimum delay and the networking methods used to provide bandwidth for real time multimedia applications 6 5 1 Type Of Service ToS Network traffic can be classified by setting the ToS Type Of Service values at the data source for example at the Prestige so a server can decide the best method of delivery that is the least cost fastest route and so on 6 5 2 DiffServ DiffServ is a class of service CoS model that marks packets so that they receive specific per hop treatment at DiffServ compliant network devices along the route based on the application types and traffic flow Packets ar
105. gister 5 2 4 RTP When you make a VoIP call using SIP the RTP Real time Transport Protocol is used to handle voice data transfer See RFC 1889 for details on RTP 5 3 NAT NAT Network Address Translation NAT RFC 1631 is the translation of the IP address of a host in a packet For example the source address of an outgoing packet used within one network is changed to a different IP address known within another network In the simplest form NAT changes the source IP address of a packet received from a device to another IP address before forwarding the packet towards the destination When the response comes back NAT translates the destination address back to the device s IP address and forwards it to the device NAT routers are commonly used to translate private or internal IP addresses in packet headers to public or external IP addresses and vice versa A NAT router maps a private IP address and port pair to a public IP address and port and whenever the NAT router receives a packet with that public IP address and port it knows how to reroute the packet back to the private IP address and port 48 Chapter 5 Introduction to VoIP P 2002 Series User s Guide NAT may be implemented on a device that is between your Prestige and the Internet 5 3 1 NAT Example See the following figure The Prestige X sends packets to the Internet The Prestige s IP address is 10 0 0 3 This is a private or internal IP address The NA
106. hanges back to the Prestige Reset Click Reset to begin configuring this screen afresh 80 Chapter 8 Phone Book P 2002 Series User s Guide CHAPTER 9 Logs This chapter contains information about the Prestige s Logs screen Refer to the Appendices for example log message explanations 9 1 Viewing Logs The web configurator allows you to look at all of the Prestige s logs in one location Click LOGS in the navigation panel to open the View Log screen Use the View Log screen to display the Prestige s logs Log entries in red indicate system error logs Once the log table is full old logs are deleted as new logs are created Click a column heading to sort the entries A triangle indicates ascending or descending sort order Figure 33 View Log play All Logs 7 Clear Log The following table describes the labels in this screen Table 23 View Log LABEL DESCRIPTION Display Select All Logs to view all of the Prestige s logs Select System Maintenance to view the Prestige s maintenance logs Select System Error to view the Prestige s error logs Select SIP to view Session Initiation Protocol logs Select RTP to view Real time Transport Protocol logs Select FSM to view Finite State Machine logs These logs record phone actions Refresh Click Refresh to renew the log screen Clear Log Click Clear Log to delete all the logs Time This field displays the time
107. he PWR VoIP LED begins to blink When the PWR VoIP LED starts blinking the defaults have been restored and the Prestige restarts Otherwise go to step 2 2 Disconnect and reconnect the Prestige s power 3 Wait for the PWR LED to stop blinking and stay on steady 4 Press the RESET button for five to ten seconds release it when the PWR VoIP LED begins to blink When the PWR VoIP LED starts blinking the defaults have been restored and the Prestige restarts Otherwise go to step 2 2 4 Navigating the Prestige Web Configurator The following summarizes how to navigate the web configurator from the MAIN MENU screen Note Click the Help icon located in the top right corner of most screens to view online help Click a link under ADVANCED to configure Prestige features Chapter 2 Introducing the Web Configurator 31 P 2002 Series User s Guide Figure 8 Web Configurator ZyXEL ADVANCED SYSTEM ETHERNET VOIP PHONE PHONEBOOK LOGS MAINTENANCE LOGOUT Welcome to the ZyXEL embedded web configurator e Click Maintenance to access a range of maintenance submenus The following table describes the navigation panel and sub menus Table 2 Web Configurator Screens Summary LINK TAB FUNCTION SYSTEM General Use this screen to configure general system settings Password Use this screen to change your password Time Setting Use this screen to change your Prestige s
108. hone s connected to the phone port s is busy With call waiting a second call is only forwarded after being rejected No Answer Enable this feature to have the Prestige forward incoming calls to the number that Forward to you configure whenever you do not answer the call after a specific time period Number No Answer Set how long the Prestige should let a call ring before considering the call Waiting Time unanswered Advanced Setup Configure Advanced Setup call forwarding entries to have the Prestige perform specific actions on calls from specific numbers If a caller s number does not match the Incoming Call Number of any of these entries the Prestige performs the default action configured in the Forward to Number Setup section Activate Select this check box to turn on an call forwarding entry Incoming Call Number You can set the Prestige to take a particular action on incoming calls from a number that you specify here Forward to Number You can set the Prestige to forward incoming calls to a number that you specify here Condition Select under what circumstances you want the Prestige to use this call forwarding entry Select Unconditional to have the Prestige immediately forward any calls from the number specified in the Incoming Call Number field to the number in the Forward to Number field Select Busy to have the Prestige forward any calls from the number specified in the Incoming Call Num
109. id Parameter Entered Command Line Example 134 Figure 70 Valid Parameter Entered Command Line Example 134 Figure 71 Internal SPTGEN FTP Download Example eese 135 Figure 72 Internal SPTGEN FTP Upload Example iese ese ee ee ese es ee ee se se snaran 135 18 List of Figures P 2002 Series User s Guide List of Tables Tablas T LED DOSCHDODS vs pit t pasa a id Rs boot He eni nidi 26 Table 2 Web Configurator Screens SUMMALY iii nenea nenea 32 Table 3 Common Screen Command Buttons uestes 33 Table 4 Sys enm EET ME te ns cat pd tra a 36 TADS PREIA ase cec EE a aa i OE AE EE 37 Table 6 Pre defined NTP Time Servers iii cscs SS EES GEK REDE Ge da He i i 37 Talle f DS SEMI so GR i aa deeds Ee oe EE at a prO sends 38 ie dels ii AE ette lbedi ia tc ene bU Ente a 43 Table 8S ETHERNET Mant FOR asses rs rper tei aec ti aere aie 44 Table 10 SIP Call Progression MT 46 Table 11 SUED qe 50 TERG mr mU 58 Table 13 VOIP Avance ie EE EE EN GE odi ib lutum ete b ie 62 Table Ems ER EE EE 66 Table TE Pierie PI nea a oa d T UT MES 68 Table 16 European Flash Key Commands EE oa ai aa ea aibe aaa 70 Table Tf USA Flash Key CGommMandg e ct GE a e aa toti 71 Table 19 Phone COMMON soia i iai na a o d ia a d UT T T3 Table 19 Speed Dial e 76 Table 20 Call Feed sesse H 79 Els AA eme eT 80 Table 22 VIEW
110. ies User s Guide Table 61 Menu 12 Menu 12 1 1 IP Static Route Setup EL F PVA INPUT 120101001 IP Static Route set L Name Str 120101002 IP Static Route set L Active lt 0 No 1 Yes gt 0 120101003 IP Static Route set L Destination 0 0 0 0 IP address 20101004 IP Static Route set L Destination 0 IP subnetmask 20101005 IP Static Route set L Gateway 0 0 0 0 20101006 IP Static Route set 1 Metric 0 0101007 IP Static Route set L Private lt 0 No 1 Yes gt 0 Menu 12 1 2 IP Static Route Setup FI F PVA INPUT 120102001 IP Static Route set 2 Name 120102002 IP Static Route set 2 Active lt 0 No 1 Yes gt 0 120102003 IP Static Route set 2 Destination 0 0 0 0 IP address 120102004 IP Static Route set 2 Destination 0 IP subnetmask 120102005 IP Static Route set 2 Gateway 0 0 0 0 120102006 IP Static Route set 2 Metric 0 120102007 IP Static Route set 2 Private lt 0 No 1 Yes gt 0 Menu 12 1 3 IP Static Route Setup FI E PVA INPUT 120103001 IP Static Route set 3 Name Str 120103002 IP Static Route set 3 Active lt 0 No 1 Yes gt 0 120103003 IP Static Route set 3 Destination 0 0 0 0 IP address 120103004 IP Static Route set 3 Destination
111. ime This field displays the last updated time from the time server When you select None in the Time Protocol field enter the new time in this field and then click Apply Current Date This field displays the date of your Prestige Each time you reload this page the Prestige synchronizes the time with the time Server New Date This field displays the last updated date from the time server When you select None in the Time Protocol field enter the new date in this field and then click Apply 38 Chapter 3 System Screens P 2002 Series User s Guide Table 7 Time Setting continued LABEL DESCRIPTION Time Zone Choose the Time Zone of your location This will set the time difference between your time zone and Greenwich Mean Time GMT Daylight Savings Select this option if you use daylight savings time Daylight saving is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening Start Date Enter the month and day that your daylight savings time starts on if you selected Daylight Savings End Date Enter the month and day that your daylight savings time ends on if you selected Daylight Savings Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh Chapter 3 System Screens 39 P 2002 Series User s
112. ing dial tone when you have a voice message s Your voice service provider must have a messaging system that supports this feature Expiration Time Use this field to set how long the SIP server should continue providing the message waiting service after receiving a SIP SUBSCRIBE message from the Prestige The SIP server stops providing the message waiting service if it has not received another SIP SUBSCRIBE message from the Prestige before this time period expires Chapter 6 VolP Screens 63 P 2002 Series User s Guide Table 14 VoIP Advanced continued LABEL DESCRIPTION Fax Option Use this field to set how the Prestige handles fax messages You can select either the Fax Pass through or the T 38 fax methods Select Fax Pass through to have the Prestige send fax messages over G 711 The peer devices must also use G 711 Select T 38 to have the Prestige send fax messages over the IP network as UDP or TCP IP packets It provides better transmission quality than fax pass through but may have inter operability problems The peer devices must also use T 38 Call Forward Table Select which call forwarding table you want the Prestige to use to block or redirect calls You can use a different call forwarding table for each SIP account or use the same call forwarding table for both Caller Ringing Select the Enable check box to activate a custom caller ringing tone for incoming calls The caller ringin
113. inued 210104006 IP Filter Set 1 Rule 4 Dest Port 137 210104007 IP Filter Set 1 Rule 4 Dest Port Comp lt 0 none 1 equal 1 2 not equal 3 less 4 greater gt 210104008 IP Filter Set 1 Rule 4 Src IP address 0 0 0 0 210104009 IP Filter Set 1 Rule 4 Src Subnet Mask 210104010 IP Filter Set 1 Rule 4 Src Port 0 210104011 IP Filter Set l Rule 4 Src Port Comp lt 0 none 1 equal 0 2 not equal 3 less 4 greater gt 210104013 IP Filter Set 1 Rule 4 Act Match lt 1 check next 3 2 forward 3 drop 210104014 IP Filter Set 1 Rule 4 Act Not Match lt 1 check 1 next 2 forward 3 drop Menu 21 1 1 5 set 1 rule 5 FIN FE PVA INPUT 210105001 IP Filter Set 1 Rule 5 Type 2 TCP IP 2 210105002 IP Filter Set 1 Rule 5 Active lt 0 No 1 Yes gt 210105003 IP Filter Set 1 Rule 5 Protocol 17 210105004 IP Filter Set l Rule 5 Dest IP address 0 0 0 0 210105005 IP Filter Set 1 Rule 5 Dest Subnet Mask 0 210105006 IP Filter Set 1 Rule 5 Dest Port 138 210105007 IP Filter Set 1 Rule 5 Dest Port Comp lt 0 none 1 equal 1 2 not equal 3 less 4 greater gt 210105008 IP Filter Set 1 Rule 5 Src IP Address 0 0 0 0 210105009 IP Filter Set 1 Rule 5 Src Subnet Mask 210105010 IP Filter Set 1 Rule 5 Srce Port 0 210105011 IP Filter S
114. k 8 SIP Number 980708003 Phone Book 48 SIP IP URL 980708004 Phone Book 8 Name 980708005 Phone Book 8 Type lt 0 Proxy 1 Non Proxy gt 980708006 Phone Book 8 Speed Number Menu 98 7 9 Phone Book Speed Dial 9 Setup FI i PVA INPUT 980709001 Phone Book 9 Active lt 0 No 1 Yes gt 980709002 Phone Book 9 SIP Number 980709003 Phone Book 49 SIP IP URL 980709004 Phone Book 9 Name 980709005 Phone Book 9 Type lt 0 Proxy 1 Non Proxy gt 980709006 Phone Book 9 Speed Number 156 Appendix E P 2002 Series User s Guide Table 68 Menu 98 VoIP and Auto Upgrade Menus continued Menu 98 7 10 Phone Book Speed Dial 10 Setup EI F PVA INPUT 980710001 Phone Book 10 Active lt 0 No 1 Yes gt 0 980710002 Phone Book 10 SIP Number 980710003 Phone Book 410 SIP IP URL 980710004 Phone Book 10 Name 980710005 Phone Book 10 Type lt 0 Proxy 1 Non 0 Proxy 980710006 Phone Book 10 Speed Number Menu 98 8 VoIP Common Setup EI F PVA INPUT 980800001 VoIP Country Code 0 980800002 VoIP Immediate Dial Active lt 0 No 1 Yes gt 0 980800003 PSTN FallBack lt 0 No l Force SIP 0 if PSTN unplugged gt 980800004 VoIP RTP send after r
115. k number bit The borrowed host ID bit can be either 0 or 1 thus giving two subnets 192 168 1 0 with mask 255 255 255 128 and 192 168 1 128 with mask 255 255 255 128 Appendix C 125 P 2002 Series User s Guide Note In the following charts shaded bolded last octet bit values indicate host ID bits borrowed to form network ID bits The number of borrowed host ID bits determines the number of subnets you can have The remaining number of host ID bits after borrowing determines the number of hosts you can have on each subnet Table 49 Subnet 1 IP SUBNET MASK NETWORK NUMBER DUE BI IP Address 192 168 1 0 IP Address Binary 11000000 10101000 00000001 00000000 Subnet Mask 255 255 255 128 Subnet Mask Binary 11111111 11111111 11111111 10000000 Subnet Address 192 168 1 0 Lowest Host ID 192 168 1 1 Broadcast Address 192 168 1 127 Highest Host ID 192 168 1 126 Table 50 Subnet 2 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask 255 255 255 128 Subnet Mask Binary 11111111 11111111 11111111 10000000 Subnet Address 192 168 1 128 Lowest Host ID 192 168 1 129 Broadcast Address 192 168 1 255 Highest Host ID 192 168 1 254 The remaining 7 bits determine the number of hosts each subnet can have Host IDs of all
116. lect Microsoft from the list of manufacturers 4 Select TCP IP from the list of network protocols and then click OK If you need Client for Microsoft Networks 1 Click Add 2 Select Client and then click Add 112 Appendix B P 2002 Series User s Guide 3 Select Microsoft from the list of manufacturers 4 Select Client for Microsoft Networks from the list of network clients and then click OK 5 Restart your computer so the changes you made take effect Configuring 1 In the Network window Configuration tab select your network adapter s TCP IP entry and click Properties 2 Click the IP Address tab Ifyour IP address is dynamic select Obtain an IP address automatically Ifyou have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 53 Windows 95 98 Me TCP IP Properties IP Address Bindings Advanced Neelos DNS Configuration Gateway WINS Configuration IP Address An IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and then type it in the space below C Specify an IP address v Detect connection to network media Cancel 3 Click the DNS Configuration tab If you do not know your DNS information select Disable DNS Ifyou know your DNS information select Enable DNS and typ
117. mer Caller Ringing Tone Early Media On Hold Tone Message Waiting Indicator RFC 3824 Visualized MWI MWI by e mail IVR Interactive Voice Response 108 Appendix A P 2002 Series User s Guide Table 42 Feature Specifications continued Custom Tones IVR 120 seconds total memory time 20 second maximum per tone You can record up to ten different custom tones but the total time must be 120 seconds or less For example you could record up to ten 12 second tones or up to six 20 second tones Protocol Support PPP over Ethernet RFC 2516 Transparent bridging for unsupported network layer protocols DHCP Client Management Embedded Web Configurator CLI Command Line Interpreter Remote Management via Telnet or Web SNMP manageable FTP TFTP for firmware downloading configuration backup and restoration Syslog Built in Diagnostic Tools for FLASH memory RAM and LAN port Static Routes 16 IP and 4 Bridge Hardware Features Restore Factory Defaults Reboot Button Status LEDs e POWER VoIP Green Orange Green blinking self testing Green on power and system on Orange on VoIP SIP register ok Off power off ETHERNET Green Green solid ethernet link successful Green blinking ethernet data is transmitting PHONE Green On when voice port is off hook Off when voice port is connected Blinking telephone ringing Other Features Internal SPTGEN
118. must set up a speed dial entry in the phone book in order to do this Select Non Proxy Use IP or URL in the Type column and enter the callee s IP address or domain name The Prestige sends SIP INVITE requests to the peer VoIP device when you use the speed dial entry You do not need to configure a SIP account on the Prestige 2002 in order to make a peer to peer VoIP call You must still configure a SIP account on the Prestige 2002L in order to make a peer to peer VoIP call 8 1 2 Lifeline Prestige 2002L With lifeline you can make and receive regular phone calls Use a prefix number to make a regular call When the Prestige 2002L does not have power you can make regular calls without dialing a prefix number You can also specify phone numbers that should always use the regular phone service without having to dial a prefix number Do this for emergency numbers like those for contacting police fire or emergency medical services 8 2 Speed Dial Configuration Click PHONEBOOK in the navigation panel and then Speed Dial to display the following screen Chapter 8 Phone Book 75 P 2002 Series User s Guide Figure 30 Speed Dial Call Forward freson e d 7 Destination The following table describes the labels in this screen Table 20 Speed Dial LABEL DESCRIPTION Add New Entry Use this section of the screen to edit and save new or existing speed dial phone book entries
119. n hold 2 When you hear the dial tone dial 98 followed by the number to which you want to transfer the call to operate the Intercom 3 After you hear the ring signal or the second party answers it hang up the phone 7 3 2 4 European Three Way Conference Use the following steps to make three way conference calls 1 When you are on the phone talking to someone place the flash key to put the caller on hold and get a dial tone 2 Dial a phone number directly to make another call 3 When the second call is answered press the flash key and press 3 to create a three way conversation 4 Hang up the phone to drop the connection 5 If you want to separate the activated three way conference into two individual connections one is on line the other is on hold press the flash key and press 2 7 3 3 USA Type Supplementary Services This section describes how to use supplementary phone services with the USA Type Call Service Mode Commands for supplementary services are listed in the table below After pressing the flash key 1f you do not issue the sub command before the default sub command timeout 2 seconds expires or issue an invalid sub command the current operation will be aborted Table 18 USA Flash Key Commands COMMAND SUB COMMAND DESCRIPTION Flash Put a current call on hold to place a second call After the second call is successful press the flash key again to have a three way conference
120. ng auto provisioning Your voice service provider must have an auto provisioning server and a server set up with firmware in order for this feature to work Manual Firmware Upgrades Use the web configurator to upload updated firmware to your Prestige Ease of Installation Your Prestige is designed for quick intuitive and easy installation Physically its compact size and lightness make it easy to position anywhere in your busy office 1 4 LEDs The following graphic displays the labels of the LEDs Chapter 1 Introducing the Prestige 25 P 2002 Series User s Guide Figure1 LEDs ZyXEL Prestige 2000 serles PWR Val P PC Table 1 LED Descriptions LED COLOR STATUS DESCRIPTION PWR VoIP Green On The Prestige is receiving power Blinking The Prestige is self testing Orange On The VoIP SIP registration was successful Off The Prestige is not receiving power LAN Green On The Prestige has an Ethernet connection with the cable DSL modem Blinking The Prestige is sending receiving data to from the cable DSL modem Off The Prestige doesn t have an Ethernet connection with the cable DSL modem PC Green On The Prestige has an Ethernet connection with a computer Blinking The Prestige is sending receiving data to from the computer Off The Prestige does not have an Ethernet connection with a computer Phone 1 2 Green On The telephone s connected to this port is are in use
121. ns Go to www zyxel com 1 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 2 Select the certification you wish to view from this page 4 Federal Communications Commission FCC Interference Statement P 2002 Series User s Guide Federal Communications Commission FCC Interference Statement 5 P 2002 Series User s Guide Safety Warnings For your safety be sure to read and follow all warning notices and instructions e To reduce the risk of fire use only No 26 AWG American Wire Gauge or larger telecommunication line cord Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel can service the device Please contact your vendor for further information Use ONLY the dedicated power supply for your device Connect the power cord or power adaptor to the right supply voltage 110V AC in North America or 230V AC in Europe Do NOT use the device if the power supply is damaged as it might cause electrocution If the power supply is damaged remove it from the power outlet Do NOT attempt to repair the power supply Contact your local vendor to order a new power supply Place cables carefully so that no one will step on them or stumble over them Do NOT allow anything to rest on the power cord and do NOT locate the product where anyone can walk on the power cord D
122. o NOT install nor use your device during a thunderstorm There may be a remote risk of electric shock from lightning Do NOT expose your device to dampness dust or corrosive liquids Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device Do NOT store things on the device Connect ONLY suitable accessories to the device Safety Warnings P 2002 Series User s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product is modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this
123. oIP 1s the sending of voice signals over the Internet Protocol This chapter covers the configuration of the VoIP screens 6 2 VoIP Configuration Click VoIP in the navigation panel to display the following screen Use this screen to configure the Prestige s VoIP settings You should have a voice account already set up and have VoIP information from your VoIP service provider Chapter 6 VolP Screens 57 P 2002 Series User s Guide Figure 24 VoIP sipserver net sipserver net changeme Table 12 VoIP LABEL DESCRIPTION SIP Account You can configure the Prestige to use multiple SIP accounts Select one to configure its settings on the Prestige Active Select this check box to have the Prestige use this SIP account Clear the check box to have the Prestige not use this SIP account SIP Number Enter your SIP number in this field use the number or text that comes before the symbol in a full SIP URI You can use up to 127 ASCII characters SIP Local Port Use this field to configure the Prestige s listening port for SIP Leave this field set to the default if you were not given a local port number for SIP SIP Server Type the IP address of the SIP server in this field It doesn t matter whether the SIP Address server is a proxy redirect or register server 58 Chapter 6 VoIP Screens P 2002 Series User s Guide Table 12 VolP continued LABEL DESCRIPTION SIP Server Por
124. of the destination IP address and port In symmetric NAT the mapping of an outgoing packet s source address to a source address in another network is different for each different destination IP address and port In the following example the NAT router maps the Prestige s source address IP address 1 and port A to IP address 2 and port B on the external network for packets sent to IP address 3 and port B The NAT router uses a different mapping IP address 2 and port M when the Prestige sends packets to IP address 4 and port D A host on the external network IP address 3 and port C for example can only send packets to the internal host via the external IP address and port that the NAT router used in sending a packet to the external host s IP address and port So in the example only 3 C is allowed to send packets to 2 B and only 4 D is allowed to send packets to 2 M 52 Chapter 5 Introduction to VoIP P 2002 Series User s Guide Figure 22 Symmetric NAT ur OCK E LA Ys T 5 4 NAT and SIP Some NAT routers are not SIP friendly and will stop your voice sessions The Prestige must register its public IP address with a SIP register server If there is a NAT router between the Prestige and the SIP register server the Prestige probably has a private IP address The Prestige lists its IP address in the SIP message that it sends to the SIP register server NAT does not translate this IP address in the SIP message The S
125. ompt Leax Auer Har z 4 b custom settings Reset to medium Reset cea 12 9 3 Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down to Microsoft VM 4 Under Java permissions make sure that a safety level is selected 5 Click OK to close the window 104 Chapter 12 Troubleshooting P 2002 Series User s Guide Figure 50 Security Settings Java Security Settings A34 xl Settings Q Disable 9 Enable ER Font download O Disable 9 Enable B O Prompt 3 Microsoft VM E Java permissions Q Custom J Disable Jav 9 High safety O Low safety Reset custom settings Reset to medium 7 Reset cm 12 9 3 1 JAVA Sun 1 From Internet Explorer click Tools Internet Options and then the Advanced tab 2 make sure that Use Java 2 for applet under Java Sun is selected 3 Click OK to close the window Chapter 12 Troubleshooting 105 P 2002 Series User s Guide Figure 51 Java Sun Internet options 2x General Security Privacy Content Connections Programs Advanced Settings O Use inline AutoComplete O Use Passive FTP for firewall and DSL modem compatibility Use smooth scrolling HTTP 1 1 settings v Use HTTP 1 1 O Use HTTP 1 1 through proxy connections S Java Cz Use 2 v1 4 1 07 for Z Use Java 2 41 OT for lt appleb equites e
126. on on a telephone attached to the Prestige in order to call the party named in this entry Name This is the descriptive name of the party that you will use this speed dial entry to call SIP Number This is the SIP number of the party that you will call Type This field displays Use Proxy if calls to this party use one of your SIP accounts This field displays the SIP server s or the party s IP address or domain name if calls to this party do not use one of your SIP accounts Delete Click this button to remove an entry from the speed dial phone book Edit Click this button to change the speed dial entry The speed dial entry displays in the Add New Entry section of the screen where you can edit it Clear Click this button to remove all of the entries from the speed dial phone book 8 3 Call Forward Click PHONEBOOK in the navigation panel and then Call Forward to display the following Screen Use this screen to configure the Prestige to block or redirect calls You can configure a different call forwarding table for each SIP account or use the same call forwarding table for both Chapter 8 Phone Book 77 P 2002 Series User s Guide Figure 31 Call Forward Speed Dial Call Forward Table Number Table 1 Forward to Number Setup Unconditional Forward to Number Busy Forward to Number IT No Answer Forward to Number No Answ
127. on your device If you are uploading firmware be sure to upload firmware for this exact model name ZyNOS Firmware Version This is the ZyNOS firmware version and the date the firmware was created ZyNOS is ZyXEL s proprietary Network Operating System Ethernet Port IP Address This is the Prestige s IP address This applies to both of the Prestige s Ethernet ports IP Subnet Mask This is the Prestige s subnet mask This applies to both of the Prestige s Ethernet ports MGNT Port IP Address This is the static IP address of the Prestige s logical Ethernet interface for management IP Subnet Mask This is the subnet mask of the Prestige s logical Ethernet interface for management VoIP Status SIP1 SIP 2 This is the SIP account configured on the Prestige SIP Registration Status This is the SIP registration status of the SIP account This field displays Registered when the Prestige has successfully registered the SIP account with the SIP register server This field displays Not Registered when the Prestige has not successfully registered the SIP account with the SIP register server Register Click Register to have the Prestige attempt to register the SIP account with the Unregister SIP register server Click Unregister to delete the SIP account s registration on the SIP register server This removes the SIP registration server s SIP identity to IP address or domain nam
128. one of the SIP accounts for outgoing calls make sure that SIP account is properly configured and active see the VoIP and Maintenance Status screens There is a beep before the dial tone A single beep before the dial tone indicates that there is a voice message for SIP account 1 Two beeps before the dial tone indicate that there is a voice message for SIP account 2 Use your voice service provider s instructions to check your voice messages 12 8 Problems with Voice Service Table 41 Troubleshooting Voice Service PROBLEM CORRECTIVE ACTION After the VoIP is configured and working others are unable to call you or you lose your connection during a call There is a NAT router between the Prestige and the SIP server This could be caused by a short NAT UDP session timeout on the NAT router When the SIP session s entry in the NAT table times out the NAT router does not have any record to use for forwarding VoIP traffic to the Prestige If possible set the NAT router to use a longer NAT UDP session timeout Otherwise try one of the following e Shorten the registration expiration period see the Expiration Duration field in the VoIP Advanced screen in order to cause the Prestige to re register with the SIP register server more frequently Note that this will not help if the SIP register server enforces a long registration expiration period since the Prestige will also use the period set by the
129. operties Figure 58 Windows XP Local Area Connection Properties 4 Local Area Connection Properties General Authentication Advanced Connect using HB Accton EN1207D TX PCI Fast Ethernet Adapter This connection uses the following items ied Client for Microsoft Networks File Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP e Ifyou have a dynamic IP address click Obtain an IP address automatically 116 Appendix B P 2002 Series User s Guide Ifyou have a static IP address click Use the following IP Address and fill in the IP address Subnet mask and Default gateway fields e Click Advanced Figure 59 Windows XP Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties General Altemate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask pour network administrator for the appropriate IP settings Obtain an IP address automatically O Use the following IP address Obtain DNS server address automatically C Use the following DNS server addresses 6 If you do not know your gateway s IP address remove any previ
130. or a phone call Voice Coding The Prestige can use the following voice codecs coder decoders e G711 e G 729 Voice Activity Detection Silence Suppression Voice Activity Detection VAD reduces the bandwidth that a call uses by not transmitting when you are not speaking 24 Chapter 1 Introducing the Prestige P 2002 Series User s Guide Comfort Noise Generation The Prestige generates background noise to fill moments of silence when the other device in a call stops transmitting because the other party is not speaking as total silence could easily be mistaken for a lost connection Echo Cancellation The Prestige supports G 168 an ITU T standard for eliminating the echo caused by the sound of your voice reverberating in the telephone receiver while you talk QoS Quality of Service Quality of Service QoS mechanisms help to provide better service on a per flow basis The Prestige supports Type of Service ToS tagging and Differentiated Services DiffServ tagging This allows the Prestige to tag voice frames so they can be prioritized over the network Fax Tone Detection and Pass through The Prestige automatically detects fax messages and sends them over PCM G 711 Auto provisioning Your voice service provider can automatically update your Prestige s configuration via an auto provisioning server Auto Firmware Upgrade The Prestige gives you the option to upgrade to a newer firmware version if it finds one duri
131. ou have previously configured DNS servers click Advanced and then the DNS tab to order them 118 Appendix B P 2002 Series User s Guide Figure 61 Windows XP Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Dtherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically C Use the following IP address Obtain DNS server address automatically C Use the following DNS server addresses 8 Click OK to close the Internet Protocol TCP IP Properties window 9 Click Close OK in Windows 2000 NT to close the Local Area Connection Properties window 10 Close the Network Connections window Network and Dial up Connections in Windows 2000 NT 11Turn on your Prestige and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER You can also open Network Connections right click a network connection click Status and then click the Support tab Macintosh OS 8 9 1 Click the Apple menu Control Panel and double click TCP IP to open the TCP IP Control Panel Appendix B 119 P 2002 Series User s Guide Figure 62 Macintosh OS 8 9 Apple Menu E File Edit View Window
132. ously installed gateways in the IP Settings tab and click OK Do one or more of the following if you want to configure additional IP addresses In the IP Settings tab in IP addresses click Add In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add e Repeat the above two steps for each IP address you want to add Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways In TCP IP Gateway Address type the IP address of the default gateway in Gateway To manually configure a default metric the number of transmission hops clear the Automatic metric check box and type a metric in Metric Click Add e Repeat the previous three steps for each default gateway you want to add e Click OK when finished Appendix B 117 P 2002 Series User s Guide Figure 60 Windows XP Advanced TCP IP Properties Advanced TCP IP Settings IP Settings DNS WINS Options IP addresses IP address Subnet mask DHCP Enabled Default gateways Gateway Metric Automatic metric 7 In the Internet Protocol TCP IP Properties window the General tab in Windows XP e Click Obtain DNS server address automatically if you do not know your DNS server IP address es Ifyou know your DNS server IP address es click Use the following DNS server addresses and type them in the Preferred DNS server and Alternate DNS server fields If y
133. ovation Road II Science Based Industrial Park Hsinchu 300 Taiwan Thank you Syntax Conventions Enter means for you to type one or more characters Select or Choose means for you to use one predefined choices Preface 21 P 2002 Series User s Guide Mouse action sequences are denoted using a comma For example click the Apple icon Control Panels and then Modem means first click the Apple icon then point your mouse pointer to Control Panels and then click Modem guide Graphics Icons Key Prestige Computer Notebook computer am IN _ S CE ae ar Ss bem m Server Switch Router CS i d For brevity s sake we will use e g as a shorthand for for instance and 1 e for that is or in other words throughout this manual The Prestige 2002 series may be referred to as the Prestige or the device in this user s 22 Preface P 2002 Series User s Guide CHAPTER 1 Introducing the Prestige This chapter introduces the main features and applications of the Prestige 1 1 Prestige VoIP Analog Telephone Adaptor Overview The Prestige is a SIP based VoIP analog telephone adaptor ATA Sending voice signals over the Internet is called Voice over IP or VoIP Session Initiated Protocol SIP is an internationally recognized standard for implementing VoIP The Prestige allows you to use a traditional analog telephone
134. pe your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your Prestige in the Router address box 5 Close the TCP IP Control Panel 6 Click Save if prompted to save changes to your configuration 7 Turn on your Prestige and restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel window Macintosh OS X 1 Click the Apple menu and click System Preferences to open the System Preferences window Figure 64 Macintosh OS X Apple Menu Grab File Edit Capt About This Mac X Software System Preferences Do 2 Click Network in the icon bar e Select Automatic from the Location list e Select Built in Ethernet from the Show list e Click the TCP IP tab 3 For dynamically assigned settings select Using DHCP from the Configure list Appendix B 121 P 2002 Series User s Guide Figure 65 Macintosh OS X Network O Network m O d Show All Displays Network Startup Disk Location Automatic m Show Built in Ethernet B PPPoE AppleTalk Proxies Configure Using DHCP m Domain Name Servers Optional IP Address 192 168 11 12 168 95 1 1 Provided by DHCP Server Subnet Mask 255 255 254 0 Router 192 168 10 11 Search Domains Optional DHCP Client ID Optional Example apple com earthlink net Ethernet Address 00 05 02 43 93 ff Apply Now 4 For
135. phone call was set up from the listed SIP number to the Ph Phone Port Outgoing Prestige Call Number VoIP Call End Phone Phone A VoIP phone call that came into the Prestige has terminated Port Table 30 Lifeline Logs LOG MESSAGE DESCRIPTION PSTN Call Start A PSTN call has been initiated PSTN Call End A PSTN call has terminated PSTN Call Established A PSTN call has been set up 84 Chapter 9 Logs P 2002 Series User s Guide CHAPTER 10 Maintenance This chapter displays system information such as ZyNOS firmware port IP addresses and port traffic statistics 10 1 Maintenance Overview The maintenance screens can help you view system information upload new firmware manage configuration and restart your Prestige 10 2 Status Screen Click MAINTENANCE in the navigation panel to open the Status screen where you can use to monitor your Prestige Note that these fields are READ ONLY and are meant to be used for diagnostic purposes Figure 34 System Status SYSTEM STATUS Chapter 10 Maintenance 85 P 2002 Series User s Guide The following table describes the labels in this screen Table 31 System Status LABEL DESCRIPTION System Name This is the System Name you chose in the SYSTEM General screen It is for identification purposes Model Name The model name identifies your device type The model name should also be on a sticker
136. pop up blocking is enabled by default in Windows XP SP Service Pack 2 JavaScripts enabled by default Java permissions enabled by default See the Troubleshooting chapter if you want to make sure these functions are allowed in Internet Explorer or Netscape Navigator 2 2 Accessing the Prestige Web Configurator Note If your LAN has multiple Prestige 2002s you may need to disconnect your Prestige s LAN port to avoid accessing the wrong Prestige Reconnect the LAN port after the Login screen displays 1 Make sure your Prestige hardware is properly connected and prepare your computer computer network to connect to the Prestige refer to the Quick Start Guide 2 Launch your web browser 3 Enter the Prestige s management IP address default 192 168 5 1 or IP address The Prestige 2002 has a management IP address since by default the Prestige is set to receive a dynamically assigned IP address and thus has no default IP address Use the Prestige s management IP address or its IP address after it receives one If your computer is directly connected to the Prestige make sure your computer s IP address is in the same subnet as the Prestige s IP address or management IP address that you want to access Chapter 2 Introducing the Web Configurator 29 P 2002 Series User s Guide Figure 5 Web Configurator IP Address File Edit View Favorites Tools Help Address http 192 168 5 1 4 Type 1234 default as the password
137. r like 12345 on your phone s keypad Use speed dial entries see Section 8 2 on page 75 for peer to peer calls or SIP numbers that use letters Dial the speed dial entry on your telephone s keypad Use your voice service provider s dialing plan to call regular telephone numbers 11 2 Using Speed Dial to Dial a Telephone Number After configuring the speed dial entry and adding it to the phonebook press the speed dial entry s key combination on your phone s keypad 11 3 Internal Calls Press on your phone s keypad to call the Prestige s other phone port 11 4 Checking the Prestige s IP Address Do the following to listen to the Prestige s IP current address 1 Pick up your phone s receiver 2 Press on your phone s keypad and wait for the message that says you are in the configuration menu 3 Press 5 followed by the key 4 Listen to the IP address and make a note of it 5 Hang up the receiver Chapter 11 Phone Usage 93 P 2002 Series User s Guide 11 5 Auto Firmware Upgrade During auto provisioning the Prestige checks to see if there is a newer firmware version If newer firmware is available the Prestige plays a recording when you pick up your phone s handset Press 99 to upgrade the Prestige s firmware Press 499 to not upgrade the Prestige s firmware 94 Chapter 11 Phone Usage P 2002 Series User s Guide CHAPTER 12 Troubleshooting This chapter co
138. r that 1s invalid in the Input column the Prestige will not save the configuration and the command line will display the Field Identification Number Figure 69 on page 134 shown next is an example of what the Prestige displays 1f you enter a value other than 0 or 1 in the Input column of Field Identification Number 1000000 refer to Figure 68 on page 133 Figure 69 Invalid Parameter Entered Command Line Example field value is not legal error 1 ROM t is not saved error Line ID 10000000 reboot to get the original configuration Bootbase Version V2 02 2 22 2001 13 33 11 RAM Size 8192 Kbytes FLASH Intel 8M 2 The Prestige will display the following if you enter parameter s that are valid Figure 70 Valid Parameter Entered Command Line Example Please wait for the system to write SPT text file ROM t Bootbase Version V2 02 2 22 2001 13 33 11 RAM Size 8192 Kbytes FLASH Intel 8M 2 Internal SPTGEN FTP Download Example 1 Launch your FTP application 2 Enter bin The command bin sets the transfer mode to binary 3 Get rom t file The command get transfers files from the Prestige to your computer The name rom t is the configuration filename on the Prestige 4 Edit the rom t file using a text editor do not use a word processor You must leave this FTP screen to edit 134 Appendix E P 2002 Series User s Guide Figure 71 Internal SPTGEN
139. racters of the SIP outbound proxy server in this field Server Port Enter the SIP outbound proxy server s listening port for SIP outbound proxy requests in this field Leave this field set to the default if your VoIP service provider did not give you a server port number for the SIP outbound proxy server Enable NAT Keep Alive You must have outbound proxy enabled to use NAT keep alive Enable NAT keep alive to have the Prestige send SIP notify messages to the SIP server Use this to keep a NAT router located between the Prestige and the SIP server from timing out and dropping your Prestige s SIP NAT sessions Keep Alive Interval Set how often in seconds the Prestige should send SIP notify messages to the SIP server DTMF Mode The Dual Tone MultiFrequency DTMF mode sets how the Prestige handles the tones that your telephone makes when you push its buttons It is recommended that you use the same mode that your VoIP service provider uses Select RFC 2833 to send the DTMF tones in RTP packets Select PCM Pulse Code Modulation to include the DTMF tones in the voice data stream This method works best when you are using a codec that does not use compression like G 711 Codecs that use compression like G 729 could distort the tones Select SIP INFO to send the DTMF tones in SIP messages MWI Message Waiting Indication Enable Message Waiting Indication MWI to have your phone give you a message waiting beep
140. ration backup restore IVR for IP address and FW upgrade Secure TFTP and HTTP auto provisioning 3DES default encryption Supports NAT Traversal RFC 3489 107 P 2002 Series User s Guide Table 42 Feature Specifications Voice Functions SIP RFC 3261 version 2 SDP RFC 2327 RTP RFC 1889 RTCP RFC 1890 G 168 Echo Cancellation VAD Voice Activity Detection Silence Suppression CNG Comfort Noise Generation VLAN tag support QoS Supports TOS and Diffserv Tagging RTP Voice Highest Priority Codec G 711 PCM G 729 ADPCM Loop Start Signaling Support Modem and Fax Tone Detection and Pass Through DTMF Detection Multiple SIP number supports Multiple Channel Supports T 38 Fax Relay Point to Point Calling Direct IP to IP Calling Speed Dial Phonebook Lifeline Support P 2002L Support NAT Traversal RFC3489 IETF Simple Traversal of UDP Through NAT STUN Caller ID Dialing Type Tone Pulse Auto detection Ring cadence frequency can be tuned by firmware Tip ring polarity reversal Call Features Call Waiting CW w caller ID Call Forwarding unconditional busy no answer Call Transferring blind consult on hold attendant Three way conference call with local mixing CLIP Calling Line Identification Presentation CLIR Calling Line Identification Restriction Call Hold Retrieve Block Incoming Call Policy Accept Forward Block Second Call Internal Call Flash Hook Ti
141. rd Table 3 flag 0 981101014 Call Forward 1 Table 4 caller 981101015 Call Forward Table 4 dest 981101016 Call Forward Table 4 flag 0 981101017 Call Forward Table 5 caller 981101018 Call Forward Table 5 dest 981101019 Call Forward Table 5 flag 0 981101020 Call Forward Table 6 caller 981101021 Call Forward Table 6 dest 981101022 Call Forward Table 6 flag 0 981101023 Call Forward 1 Table 7 caller 981101024 Call Forward Table 7 dest 981101025 Call Forward Table 7 flag 0 981101026 Call Forward Table 8 caller 981101027 Call Forward Table 8 dest 981101028 Call Forward Table 8 flag 0 981101029 Call Forward Table 9 caller 981101030 Call Forward Table 9 dest 981101031 Call Forward Table 9 flag 0 981101032 Call Forward Table 10 caller 981101033 Call Forward Table 10 dest 981101034 Call Forward Table 10 flag 0 Menu 98 11 2 Call Forwarding 2 Setup FIN FN PVA INPUT 981102001 Call Forward 2 for unconditional 981102002 Call Forward 2 for busy 981102003 Call Forward 2 for no answer 981102004 Call Forward 2 for no answer time lt 5 179 gt 0 981102005 Call Forward 2 Table 1 caller 981102006 Call Forward 2 Table 1 dest 981102007 Call Forward 2 Table 1 flag 0 981102008 Call Forward 2 Table 2 caller 981102009 Call Forward 2 Table 2 dest 981102010 Call Forward 2 Table 2 flag 0 981102011 Call Forward 42 Table 3 caller 981102012 Call Forward 2 Table 3 de
142. rocess This process may take up to two minutes Note Do not turn off the device while firmware upload is in progress After you see the Firmware Upload in Process screen wait two minutes before logging into the device again Figure 36 Firmware Upload In Process The device automatically restarts in this time causing a temporary network disconnect In some operating systems you may see the following icon on your desktop Chapter 10 Maintenance 87 P 2002 Series User s Guide Figure 37 Network Temporarily Disconnected E Local Area Connection Network cable unplugged After two minutes log in again and check your new firmware version in the System Status screen If the upload was not successful the following screen will appear Click Return to go back to the F W Upload screen Figure 38 Firmware Upload Error 10 4 Configuration Screen Click MAINTENANCE in the navigation panel and then the Configuration tab Information related to factory defaults backup configuration and restoring configuration appears as shown next 88 Chapter 10 Maintenance P 2002 Series User s Guide Figure 39 Configuration Browse 10 4 1 Backup Configuration Backup Configuration allows you to back up save the device s current configuration to a file on your computer Once your device is configured and functioning properly it is highly recommended that you back up your configuration file before making config
143. rwards calls to IP phones D through an IP network this could include the Internet Figure 3 IP PBX Application d ecc C PSTN Network 1 5 3 Make Peer to peer Calls Use the Prestige to make a call to the recipient s IP address without using a SIP proxy server Peer to peer calls are also called Point to Point or IP to IP calls You must know the peer s IP address in order to do this Chapter 1 Introducing the Prestige 27 P 2002 Series User s Guide The following figure shows a basic example of how you would make a peer to peer VoIP call You use your analog phone A in the figure and the Prestige B changes the call into VoIP The Prestige then sends your call through your modem or router C and the Internet to the peer VoIP device D Figure 4 Peer to peer Calling 28 Chapter 1 Introducing the Prestige P 2002 Series User s Guide CHAPTER 2 Introducing the Web Configurator This chapter describes how to access the Prestige web configurator and provides an overview of its screens 2 1 Web Configurator Overview The web configurator is an HTML based management interface that allows easy Prestige setup and management via Internet browser Use Internet Explorer 6 0 and later or Netscape Navigator 7 0 and later versions The recommended screen resolution is 1024 by 768 pixels In order to use the web configurator you need to allow Web browser pop up windows from your device Web
144. s 34 902 195 420 www zyxel es ZyXEL Communications SPAIN Alejandro Villegas 33 sales zyxel es 34 913 005 345 1 28043 Madrid Spain support zyxel se 46 31 744 7700 www zyxel se ZyXEL Communications A S SWEDEN Sj porten 4 41764 G teborg sales zyxel se 46 31 744 7701 Sweden 8 Customer Support P 2002 Series User s Guide METHOD LOCATION SUPPORT E MAIL TELEPHONE WEB SITE SALES E MAIL FAX FTP SITE REGULAR MAIL UNITED KINGDOM support zyxel co uk 44 0 1344 303044 08707 555779 UK only www zyxel co uk ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell sales zyxel co uk 44 0 1344 303034 ftp zyxel co uk Berkshire RG12 2XB United Kingdom UK a is the prefix number you enter to make an international telephone call Customer Support P 2002 Series User s Guide 10 Customer Support P 2002 Series User s Guide Table of Contents Ap AR BEG ac savana i ai atac ata E i ep LU Od M cat CO aia 3 Federal Communications Commission FCC Interference Statement 4 Se UD Do Sem o 6 BINE Cimited Warranty RET TT 7 Easter SIPPO MET 8 RL n oi gor S ROEA PRAI OR PRE RA TR RR O PR AN ASR IPN PRE TA RR e 17 bit e pg pe d wee TN EN Tre T TT 19 PIELE MM Tm T n la ai 21 Chapter 1 Intr ducing the Prestige sicci maina ii aaa oaia aaa cuando na de ge ee 23 1 1 Prestige VoIP Analog
145. s Guide List of Figures zc mp Heec mmm 26 Figure 2 Internet Telephony Service Provider Application ss 27 Fidute 3 IP PBX vc 27 Figure 4 Peer to peer Calling issie asp tht nee RE RUE ERU AE EE pr EE UR 28 Figure 5 Web Configurator IP Address ceci atatia GEEN Pepe iat ea t 30 Figure Enter Password T 30 Figure 7 Change Password oes RD EE Ee dada DOR Eel Krka RANN ke 30 Figure 8 Web Coniigur ER RE EO EE EE 32 Fowo EIE EG sort RE 0 80000 36 zs Abg 160 rre 36 Figure 11 Time Seting AO aa 38 Fioro 12 ETHERNET 3t battant axi edad ien at rini al ee 43 Figure 19 ETHERNET MON FU uiti ern Corto aaa be a Aa bad toco AR a A aia 44 Figure 14 SIP User AGO e 47 Figure 15 SIP Proxy SIMON Me 47 Figure 19 SIF Redirect 11 aci N EE d a a a i ba 48 Figura 17 MAT OUGON ee cti Maur op i ta 49 Figure 18 NAT INCOMINO rp 49 Figure 19 Full Cone MAT EXearple scoasa eat aaa a aaa as aaa 51 Figure 20 Restricted Cone NAT Example 4 252 ttti ntt teat 51 Figure 21 Port Restricted Cone NAT Example ses ARE RE ER GASSE RR ER SAAG RR ER ANNA ana 52 Figure 22 Symmene NAT iss susse 53 s E c IA AE OE N OE EE N TE daie 54 a ae ue E 58 Figure 20 VolP JAVA AE RE RI tut BRA RERO PRORA FERRI E RERO LEM GARA 61 Figure 26 DiffServ Differentiated Service Field ese ieke EE ER Ke EE BR KA rann ran 65 Figure 27 QOG EE a 66 Fowo 20 Prone FON sica edid e
146. sa requires restart 3 El Use ava 2v141 87h capi ce gt x O Java vim enabled requires restart O Java logging enabled JIT compiler for virtual machine enabled requires restart Multimedia O Always show Internet Explorer 5 0 or later Radio toolbar O Dont display online media content in the media bar Enable Automatic Image Resizing ofl Restore Defaults 106 Chapter 12 Troubleshooting P 2002 Series User s Guide APPENDIX A Product Specifications See also the introduction chapter for a general overview of the key features Specification Tables Table 41 Device Specifications Default Management IP Address 192 168 5 1 Default Management Subnet Mask 255 255 255 0 24 bits Default Password 1234 Dimensions 109 Wide x 105 Deep x 22 High mm Weight 312g Ethernet Ports Two auto negotiating auto MDI MDI X 10 100 Mbps RJ 45 Ethernet ports Phone Ports 2 RJ 11 Analog Telephone ports Feeding Voltage On hook 48V Minimum Voltage 20V Off hook 24V Ringing Voltage 40V RMS at 3 REN Line Ports P2002L Only 1 FXO Foreign Exchange Office port Operation Temperature 0 C 40 C Storage Temperature 0 60 C Operation Humidity 10 85 RH Storage Humidity 10 90 RH Network Features PPPoE client DHCP client Friendly web based configuration tool Telnet management FTP TFTP firmware upgrade and configu
147. see 124 Table 45 Natural Masko 222 ia ed a a a ag E 124 Table 47 Alternative Subnet Mask Notation iii ee ER ER AR RA Ge Ee ee ee 125 Table 48 Two Subnets Example essere 125 TABI AS Subnet e 126 TA SI SI ER ao aaa plai i a ENO 126 Es ks NT AE art ER OE Miti aa 127 Table SA SUSU A airius GR ones Ge ie ED N Ee EG ii e i Ge M 127 ble QS NNE SS ed a ala alea e i la Ono a la 127 Table S4 c g ae ies ie a a ac GE Dat ee 128 Table O5 Eight SUDAS sis aaa e o tat i teapa d 128 Table 56 Class C Subnet Planning nuca oaia ia ia oa t a i i a ba 128 Table 57 Class B Subnet Planning au cessione cea a d be a i dada eda 129 Table 58 Abbreviations Used in the Example Internal SPTGEN Screens Table 136 Table 39 Mena 1 General Sep iussu ERE RI cad e ar ma HERE ER ai n aaa Bi 136 Table 60 Menu 4 Internet Access Setup se eee 136 Bod ns Wc P RPM EE 138 Table 62 Menu 15 SUA Server Setup EERS Ed SG ERGE tranh aa bor ey A RE EER ca aaa 140 Table 63 Menu 21 1 Filter Sat BE GE f a PR reb ote ie a ed 142 Table 64 Menu 21 1 Filer Set 2 eae e erbe red e ei kei aa d iii 145 Table 65 Menu 23 System Menus smussssmrnsmossssss mise ee ttes ctt ette ee rrt tu SERE ai 149 Table 66 Menu 24 10 Time and Date Setting 150 Table 67 Menu 24 11 Remote Management Control 150 Table 68 Menu 98 VoIP and Auto Upgrade Menus m 151 20 List of Tables P 2002 Series User s Guide
148. st 981102013 Call Forward 2 Table 3 flag 0 158 Appendix E P 2002 Series User s Guide Table 68 Menu 98 VoIP and Auto Upgrade Menus continued 981102014 Call Forward 2 Table 4 caller 981102015 Call Forward 2 Table 4 dest 981102016 Call Forward 2 Table 4 flag 0 981102017 Call Forward 42 Table 5 caller 981102018 Call Forward 2 Table 5 dest 981102019 Call Forward 2 Table 5 flag 0 981102020 Call Forward 2 Table 6 caller 981102021 Call Forward 2 Table 6 dest 981102022 Call Forward 2 Table 6 flag 0 981102023 Call Forward 2 Table 7 caller 981102024 Call Forward 2 Table 7 dest 981102025 Call Forward 2 Table 7 flag 0 981102026 Call Forward 2 Table 8 caller 981102027 Call Forward 2 Table 8 dest 981102028 Call Forward 2 Table 8 flag 0 981102029 Call Forward 2 Table 9 caller 981102030 Call Forward 2 Table 9 dest 981102031 Call Forward 2 Table 9 flag 0 981102032 Call Forward 2 Table 10 caller 981102033 Call Forward 2 Table 10 dest 981102034 Call Forward 2 Table 10 flag 0 Appendix E 159 P 2002 Series User s Guide 160 Appendix E P 2002 Series User s Guide Numerics 110V AC 6 230V AC 6 64kbps 62 8kbps 62 A Abnormal Working Conditions 7 AbS 55 AC 6 Accept
149. st octet is the host ID Class D addresses begin with 1 1 1 0 Class D addresses are used for multicasting There is also a class E address It is reserved for future use Table 44 Classes of IP Addresses IP ADDRESS OCTET 1 OCTET 2 OCTET 3 OCTET 4 Class A 0 Network number Host ID Host ID Host ID Class B 10 Network number Network number Host ID Host ID Class C 110 Network number Network number Network number Host ID Note Host IDs of all zeros or all ones are not allowed Therefore A class C network 8 host bits can have 28 2 or 254 hosts A class B address 16 host bits can have 21 2 or 65534 hosts A class A address 24 host bits can have 224 2 hosts approximately 16 million hosts Appendix C 123 P 2002 Series User s Guide Since the first octet of a class A IP address must contain a 0 the first octet of a class A address can have a value of 0 to 127 Similarly the first octet of a class B must begin with 10 therefore the first octet of a class B address has a valid range of 128 to 191 The first octet of a class C address begins with 110 and therefore has a range of 192 to 223 Table 45 Allowed IP Address Range By Class CLASS ALLOWED RANGE OF FIRST OCTET ALLOWED RANGE OF FIRST OCTET BINARY DECIMAL Class A 00000000 to 01111111 0 to 127 Class B 10000000 to 10111111
150. statically assigned settings do the following From the Configure box select Manually Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your Prestige in the Router address box 5 Click Apply Now and close the window 6 Turn on your Prestige and restart your computer if prompted Verifying Settings Check your TCP IP properties in the Network window 122 Appendix B P 2002 Series User s Guide APPENDIX C IP Subnetting IP Addressing Routers route based on the network number The router that delivers the data packet to the correct destination host uses the host ID IP Classes An IP address is made up of four octets eight bits written in dotted decimal notation for example 192 168 1 1 IP addresses are categorized into different classes The class of an address depends on the value of its first octet Class A addresses have a 0 in the left most bit In a class A address the first octet is the network number and the remaining three octets make up the host ID Class B addresses have a 1 in the left most bit and a 0 in the next left most bit In a class B address the first two octets make up the network number and the two remaining octets make up the host ID e Class C addresses begin starting from the left with 1 1 0 In a class C address the first three octets make up the network number and the la
151. sword Time Setting The following table describes the labels in this screen 36 Chapter 3 System Screens P 2002 Series User s Guide Table 5 Password LABEL DESCRIPTION Old Password Type the default password or the existing password you use to access the system in this field Use up to 32 ASCII characters New Password Type the new password in this field Retype to Confirm Type the new password again in this field Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh 3 5 Pre defined NTP Time Servers List The Prestige uses the following pre defined list of NTP time servers if you do not specify a time server or it cannot synchronize with the time server you specified Note The Prestige can use this pre defined list of time servers regardless of the Time Protocol you select When the Prestige uses the pre defined list of NTP time servers it randomly selects one server and tries to synchronize with it If the synchronization fails then the Prestige goes through the rest of the list in order from the first one tried until either it is successful or all the pre defined NTP time servers have been tried Table 6 Pre defined NTP Time Servers ntp1 cs wisc edu ntp1 gbg netnod se ntp2 cs wisc edu tock usno navy mil ntp3 cs wisc edu ntp cs strath ac uk ntp1 sp se time1 stupi se
152. t Enter the SIP server s listening port for SIP in this field Leave this field set to the default if your VoIP service provider did not give you a server port number for SIP REGISTER Enter the SIP register server s address in this field Server Address If you were not given a register server address then enter the address from the SIP Server Address field again here REGISTER Enter the SIP register server s listening port for SIP in this field Server Port If you were not given a register server port then enter the port from the SIP Server Port field again here SIP Service Enter the SIP service domain name in this field the domain name that comes after Domain the Q symbol in a full SIP URI You can use up to 127 ASCII Extended set characters Authentication This is the user name for registering this SIP account with the SIP register server User ID Type the user name exactly as it was given to you You can use up to 95 ASCII characters Authentication Type the password associated with the user name above You can use up to 95 Password ASCII Extended set characters Sending Caller ID Select this check box to show identification information when you make VoIP phone calls Clear the check box to not show identification information when you make VoIP phone calls Incoming Call Phone 1 and Phone 2 correspond to the Prestige s physical PHONE 1 and 2 ports apply to respectively Select whether
153. t can has already senta address and port that the send packets to the packet can send NAT router used in mapped external IP packets to the sending a packet to the address and port mapped external IP external host s IP address address and port and port Outgoing The NAT router maps the internal IP address and port of all The NAT router maps the Packets outgoing packets to a single IP address and port on the internal IP address and port of each outgoing packet to a different external IP address and port for each different destination IP address and port The examples in these NAT type sections describe NAT translation between internal private and external public IP addresses 5 3 2 1 Full Cone NAT In full cone NAT the NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network The NAT router also maps packets coming to that external IP address and port to the internal IP address and port In the following example the NAT router maps the source address of all packets sent from the Prestige s internal IP address 1 and port A to IP address 2 and port B on the external network The NAT router also performs NAT on all incoming packets sent to IP address 2 and port B and sends them to IP address 1 port A 50 Chapter 5 Introduction to VoIP P 2002 Series User s Guide Figure 19 Full Cone NAT Example H 3 M X 4 lt gt e Je N
154. tall and use TCP IP on your computer Windows 3 1 requires the purchase of a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appropriate TCP IP components are installed configure the TCP IP settings in order to communicate with your network If you manually assign IP information instead of using dynamic assignment make sure that your computers have IP addresses that place them in the same subnet as the Prestige s LAN port Windows 95 98 Me Click Start Settings Control Panel and double click the Network icon to open the Network window Appendix B 111 P 2002 Series User s Guide Figure 52 Windows 95 98 Me Network Configuration Network LPR for TCPAP Printing 3Com EtherLink 10 100 PCI TX NIC 3C905B TX Dial Up Adapter USB Fast Ethernet Adapter Y TCP IP gt 3Com EtherLink 10 100 PCI TX NIC 3C9 for Microsoft Networks iG Installing Components The Network window Configuration tab displays a list of installed components You need a network adapter the TCP IP protocol and Client for Microsoft Networks If you need the adapter 1 In the Network window click Add 2 Select Adapter and then click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 In the Network window click Add 2 Select Protocol and then click Add 3 Se
155. terface Successful FTP login Someone has logged on to the device via ftp FTP login failed Someone has failed to log on to the device via ftp Time initialized by Daytime Server The device got the time and date from the Daytime server Time initialized by Time server The device got the time and date from the time server Time initialized by NTP server The device got the time and date from the NTP server Connect to Daytime server fail The device was not able to connect to the Daytime server Connect to Time server fail The device was not able to connect to the Time server Connect to NTP server fail The device was not able to connect to the NTP server 82 Chapter 9 Logs P 2002 Series User s Guide Table 25 System Maintenance Logs continued LOG MESSAGE DESCRIPTION Too large ICMP packet has been dropped The device dropped an ICMP packet that was too large Configuration Change PC Ox x Task ID Ox x The device is saving configuration changes Table 26 SIP Logs LOG MESSAGE DESCRIPTION SI by P Registration Success SIP SIP Phone Number The listed SIP account was successfully registered with a SIP register server SI SI P Registration Fail by P SIP Phone Number An attempt to register the listed SIP account with a SIP register server was not successful SIP UnRegistration S
156. tion Click PHONE in the navigation panel to display the following screen Use this screen to configure phone port settings that are specific to an individual phone port Chapter 7 Phone 67 P 2002 Series User s Guide Figure 28 Phone Port The following table describes the labels in this screen Table 16 Phone Port LABEL DESCRIPTION Phone Port Settings Use this field to select the phone port that you want to configure Speaking Volume Use this field to set the loudness that the Prestige uses for the speech signal that it sends to the peer device 1 is the quietest and 1 is the loudest Listening Volume Use this field to set the loudness that the Prestige uses for the speech signal that it receives from the peer device and sends to your phone 1 is the quietest and 1 is the loudest Outgoing Call use SIP 1 and SIP 2 correspond to the Prestige s SIP accounts Select whether you want the phone s attached to this phone port to use SIP account 1 2 or both when you make a call If you select both SIP accounts the Prestige will first try to use SIP account 2 and then SIP account 1 when you make a call G 168 Active Select this check box to cancel the echo caused by the sound of your voice reverberating in the telephone receiver while you talk VAD Support Select this check box to use Voice Activity Detection VAD VAD reduces the bandwidth that a call uses by not transmitting when you are
157. tive lt 0 No 1 Yes gt 0 0 140 Appendix E P 2002 Series User s Guide Table 62 Menu 15 SUA Server Setup continued 150000023 SUA Server 6 Protocol lt 0 A11 6 TCP 17 U 0 DP 50000024 SUA Server 6 Port Start 0 50000025 SUA Server 6 Port End 0 50000026 SUA Server 6 Local IP address 0 0 50000027 SUA Server 7 Active lt 0 No 1 Yes gt 0 50000028 SUA Server 7 Protocol lt 0 A11 6 TCP 17 U 0 0 DP 150000029 SUA Server 7 Port Start 0 150000030 SUA Server 7 Port End 0 150000031 SUA Server 7 Local IP address 0 0 150000032 SUA Server 8 Active lt 0 No 1 Yes gt 0 150000033 SUA Server 8 Protocol lt 0 ALL 6 TCP 17 U 0 DP 150000034 SUA Server 8 Port Start 0 150000035 SUA Server 8 Port End 0 150000036 SUA Server 8 Local IP address 0 0 150000037 SUA Server 9 Active lt 0 No 1 Yes gt 0 150000038 SUA Server 9 Protocol lt 0 ALL 6 TCP 17 U 0 DP 150000039 SUA Server 9 Port Start 0 150000040 SUA Server 9 Port End 0 150000041 SUA Server 9 Local IP address 0 0 150000042 SUA Server Active lt 0 No 1 Yes gt 0 150000043 SUA Server Protocol lt 0 ALL 6 TCP 17 U 0 DP 150000044 SUA Server Port Start 0 150000045 SUA Server Port End 0 15000004
158. uccess by SIP SIP Phone Number The listed SIP account s registration was deleted from the SIP register server SI SI P UnRegistration Fail by P SIP Phone Number An attempt to delete the listed SIP accounts registration from the SIP register server failed Table 27 RTP Logs LOG MESSAGE DESCRIPTION Error RTP init fail The initialization of an RTP session failed Error Call fail RTP connect fail A VoIP phone call failed because the RTP session could not be established Error RTP connection cannot close The termination of an RTP session failed Chapter 9 Logs 83 P 2002 Series User s Guide Table 28 FSM Logs Caller Side LOG MESSAGE DESCRIPTION VoIP Call Start Ph Phone Someone used a phone connected to the listed phone port to Port Number lt Outgoing initiatea VoIP call to the listed destination Call Number VoIP Call Established Someone used a phone connected to the listed phone port to Ph Phone Port Outgoing make a VolP call to the listed destination Call Number VoIP Call End Phone Phone A VoIP phone call made from a phone connected to the listed Port phone port has terminated Table 29 FSM Logs Callee Side LOG MESSAGE DESCRIPTION VoIP Call Start from A VoIP phone call came to the Prestige from the listed SIP SIP SIP Port Number number VoIP Call Established A VoIP
159. ue ce I eo meter 106 Figure 52 WIndows 95 98 Me Network Configuration mmm eee 112 Figure 53 Windows 95 98 Me TCP IP Properties IP Address 113 Figure 54 Windows 95 98 Me TCP IP Properties DNS Configuration 114 Figure 55 Windows AP Start MORI canina ont date tr iini enn d 118 Figure 56 Windows XP Control Paris nuca aaa santa torta nra kh a ic 115 Figure 57 Windows XP Control Panel Network Connections Properties 116 Figure 58 Windows XP Local Area Connection Properties sss 116 Figure 59 Windows XP Internet Protocol TCP IP Properties 117 Figure 60 Windows XP Advanced TCP IP Properties eeeeeeeese 118 Figure 61 Windows XP Internet Protocol TCP IP Properties 119 Figure 62 Macintosh OS 8 9 Apple Menu issie nss AAR Ese ERNA ED es SARA ese GR ERG Re SEER 120 Figure o9 Macintosh OS 6 9 TERE ss eite dae ada rca a teh ad 120 Figure 64 Macintosh OS X Apple Menu sse nnne 121 Figure 65 Macintosh OS X NOBWOFK ss aaa sana asanare aaa an EE GEKEER ERG See s 122 Figure 66 Single Computer per Router Hardware Configuration 132 Figure 67 Prestige as a PPPoE Client ni a gaat inmana ia ac EE Ge GEE aa 132 Figure 68 Configuration Text File Format Column Descriptions 133 Figure 69 Inval
160. ule 1 Act Not lt 1 check 1 Match next 2 forward 3 drop gt Menu 21 1 2 2 Filter set 2 rule 2 FI F PVA INPUT 210202001 IP Filter Set 2 Rule 2 Type 0 none 2 TCP IP gt 2 210202002 IP Filter Set 2 Rule 2 Active lt 0 No 1 Yes gt s1 210202003 IP Filter Set 2 Rule 2 Protocol 6 210202004 IP Filter Set 2 Rule 2 Dest IP 0 0 0 0 address 210202005 IP Filter Set 2 Rule 2 Dest 0 Subnet Mask 210202006 IP Filter Set 2 Rule 2 Dest Port 138 210202007 IP Filter Set 2 Rule 2 Dest Port 0 none 1 equal 2 1 Comp not equal 3 less 4 gr eater gt 210202008 IP Filter Set 2 Rule 2 Src IP 0 0 0 0 address 210202009 IP Filter Set 2 Rule 2 Src Subnet 0 Mask 210202010 IP Filter Set 2 Rule 2 Src Port 0 210202011 IP Filter Set 2 Rule 2 Src Port lt 0 none 1 equal 2 0 Comp not equal 3 less 4 gr eater gt 210202013 IP Filter Set 2 Rule 2 Act Match lt 1 check 3 146 Appendix E P 2002 Series User s Guide Table 64 Menu 21 1 Filer Set 2 continued 210202014 IP Filter Set 2 Rule 2 Act Not 1 check 1 Match next 2 forward 3 drop gt Menu 21 1 2 3 Filter set 2 rule 3 FI FE PVA INPUT 210203001 IP Filter Set 2 Rule 3 Type 0 none 2 TCP IP gt 2 210203002 IP Filter Set 2 Rule 3 Active lt 0
161. ur Windows XP E Windows Movie Maker E Control Panel 2 My Recent Documents e My Pictures WESS VA Printers a dFaxes Help and Support Search All Programs gt 177 Run B Log Off o Turn Off Computer untitled Paint 2 In the Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 56 Windows XP Control Panel amp Control Panel File Edit View Favorites Tools Help Q sad d Jj search Folders EF Address gt Control Panel Vg Control Panel Qe Switch to Category view Windows Update Controllers 3 Right click Local Area Connection and then click Properties Appendix B 115 P 2002 Series User s Guide Figure 57 Windows XP Control Panel Network Connections Properties Network Connections File Edit view Favorites Tools Advanced Help Q Bak z gt 2 Search e Folders Ez 5 e Network Connections A LAN or High Speed Internet Network Tasks ocal Area Connection nabled Standard PCI Fast Ethernet Adapte f Set up a home or small Disable office network amp Disable this network teas device Repair W Repair this connection amp Create a new connection Bridge Connections mij Rename this connection View status of this connection Change settings of this connection Create Shortcut 4 Select Internet Protocol TCP IP under the General tab in Win XP and then click Pr
162. uration changes The backup configuration file will be useful in case you need to return to your previous settings Click Backup to save the device s current configuration to your computer 10 4 2 Restore Configuration Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your Prestige Table 33 Restore Configuration LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse to find it Browse Click Browse to find the file you want to upload Remember that you must decompress compressed ZIP files before you can upload them Upload Click Upload to begin the upload process Chapter 10 Maintenance 89 P 2002 Series User s Guide Note Do not turn off the device while configuration file upload is in progress After you see a configuration upload successful screen you must then wait one minute before logging into the device again Figure 40 Configuration Upload Successful The device automatically restarts in this time causing a temporary network disconnect In some operating systems you may see the following icon on your desktop Figure 41 Network Temporarily Disconnected D Local Area Connection Network cable unplugged If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default
163. vers potential problems and the corresponding remedies 12 1 Problems Starting Up the Prestige Table 34 Troubleshooting the Start Up of Your Prestige PROBLEM CORRECTIVE ACTION None of the LEDs turn on when I turn on the Prestige Make sure that the Prestige s power adaptor is connected to the Prestige and an appropriate power source Check that the power source is turned on Disconnect the Prestige s power and reconnect it If the error persists you may have a hardware problem In this case you should contact your vendor 12 2 Problems with the LAN or PC LED Table 35 Troubleshooting the LAN or PC LED PROBLEM CORRECTIVE ACTION The LAN or PCLED Check your Ethernet cable connections and type refer to the Quick Start Guide does not turn on for details Check for faulty Ethernet cables Make sure your computer s Ethernet card is working properly Chapter 12 Troubleshooting 95 P 2002 Series User s Guide 12 3 Problems with the LAN Interface Table 36 Troubleshooting the LAN Interface PROBLEM CORRECTIVE ACTION cannot access the Prestige from the LAN If the LAN or PC LED is off see Table 35 on page 95 Make sure that the IP address and the subnet mask of the Prestige and your computer s are on the same subnet cannot ping any computer on the LAN If the LAN and PC LEDs are both off see Table 35 on page 95 Make sure that the IP
164. xel com ZyXEL Communications Corp CORPORATE www europe zyxel com 6 Innovation Road II HEADQUARTERS Science Park WORLDWIDE sales zyxel com tw 886 3 578 2439 ftp zyxel com Hsinchu 300 ftp europe zyxel com Taiwan CZECH REPUBLIC info cz zyxel com 420 241 091 350 info cz zyxel com 420 241 091 359 www zyxel cz ZyXEL Communications Czech s r o Modransk 621 143 01 Praha 4 Modrany Cesk Republika support Ozyxel dk 45 39 55 07 00 www zyxel dk ZyXELCommunicationsA S DENMARK Columbusvej 5 sales zyxel dk 45 39 55 07 07 2860 Soeborg Denmark support zyxel fi 358 9 4780 8411 www zyxel fi ZyXEL Communications Oy FINLAND Malminkaari 10 sales zyxel fi 358 9 4780 8448 00700 Helsinki Finland info zyxel fr 33 0 4 72 52 97 97 www zyxel fr ZyXEL France 1 rue des Vergers FRANCE 33 0 4 72 52 19 20 Bat 1 C 69760 Limonest France support zyxel de 49 2405 6909 0 www zyxel de ZyXEL Deutschland GmbH GERMANY Adenauerstr 20 A2 D 52146 sales zyxel de 49 2405 6909 99 Wuerselen Germany support zyxel com 1 800 255 4101 www us zyxel com ZyXEL Communications Inc 1 714 632 0882 1130 N Miller St NORTH AMERICA Anaheim sales zyxel com 1 714 632 0858 ftp us zyxel com CA 92806 2001 U S A support zyxel no 47 22 80 61 80 www zyxel no ZyXELCommunicationsA S NORWAY Nils Hansens vei 13 sales zyxel no 47 22 80 61 81 0667 Oslo Norway support zyxel e
165. y IP address assigned to you by your ISP if given Primary Secondary DNS DNS Domain Name System is for mapping a domain name to its corresponding IP address and vice versa The DNS servers are extremely important because without them you must know the IP address of a computer before you can access it Specify the DNS Servers Use PPPoE Client Select Use PPPoE Client if your ISP provides a PPPoE user name and password PPPoE User Name Enter the user name exactly as your ISP assigned it maximum 72 characters Password Enter the password exactly as your ISP assigned it Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh Chapter 4 Ethernet Screens 43 P 2002 Series User s Guide 4 3 Configuring the Ethernet Management Port Click ETHERNET in the navigation panel and then Mgnt Port to open the following screen Use the ETHERNET Mgnt Port screen to configure a static IP address through which you can manage the Prestige Note The management port is a separate logical Ethernet interface that you can access from a computer connected to either of the Prestige s physical Ethernet interfaces Figure 13 ETHERNET Mgnt Port 192 168 5 1 The following table describes the labels in this screen Note The management port s subnet mask is fixed at 255 255 255 0 Table 9 ETHERNET Mgnt Port LABEL DESCRIPTION IP A
166. y conference connection Flash 984 Transfer the call to another phone 7 3 2 1 European Call Hold Call hold allows you to put a call A on hold by pressing the flash key If you have another call press the flash key and then 2 to switch back and forth between caller A and B by putting either one on hold Press the flash key and then 0 to disconnect the call presently on hold and keep the current call on line Press the flash key and then 1 to disconnect the current call and resume the call on hold If you hang up the phone but a caller is still on hold there will be a remind ring 7 3 2 2 European Call Waiting This allows you to place a call on hold while you answer another incoming call on the same telephone directory number If there is a second call to a telephone number you will hear a call waiting tone Take one of the following actions Reject the second call Press the flash key and then press 0 Disconnect the first call and answer the second call Either press the flash key and press 1 or just hang up the phone and then answer the phone after it rings 70 Chapter 7 Phone P 2002 Series User s Guide Put the first call on hold and answer the second call Press the flash key and then 2 7 3 2 3 European Call Transfer Do the following to transfer an incoming call that you have answered to another phone 1 Press the flash key to put the caller o
167. you want to receive calls for this SIP account on Phone 1 Phone 2 or both If you select both you will not know which SIP account a call is coming in on Advanced Click Settings to open a screen where you can configure the Prestige s advanced Settings VoIP settings like SIP server settings the RTP port range and the coding type Apply Click Apply to save your changes back to the Prestige Reset Click Reset to begin configuring this screen afresh 6 3 Custom Tones IVR IVR Interactive Voice Response is a feature that allows you to use your telephone to interact with the Prestige device The Prestige allows you to record custom tones for the Caller Ringing Tone and On Hold Tone functions The same recordings apply to both the caller ringing and on hold tones Table 13 Custom Tones Details LABEL DESCRIPTION Total Time for All Tones 120 seconds for all custom tones combined Time per Individual Tone 20 seconds Recordable Total Number of Tones Ten You can record up to ten different custom tones but the total time must be 120 seconds or less For example you could record up to ten 12 second tones or up to six 20 second tones Chapter 6 VoIP Screens 59 P 2002 Series User s Guide 6 3 0 1 Recording Custom Tones Use the following steps 1f you would like to create new tones or change your tones 1 Pick up the phone and press on your phone s keypad and wait for th

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