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ZyXEL Communications 100WH Network Router User Manual

1. Ethernet LAN Ethernet LAN ne i PSTNISDN Network A a a Modem tne Weg i ISDN TA SL Prestige 100WH Prestige Router Figure 1 4 LAN to LAN Connection Application 1 8 Chapter 1 Getting to Know Your Internet Access Router Prestige 100WH Internet Access Router 1 6 4 Remote Access Server Your Prestige allows remote users to dial in and gain access to your LAN This feature enables users that have workstations with remote access capabilities for example Windows 95 to dial in using a modem to access the network resources without physically being in the office Figure 1 5 shows how a remote user can connect to its corporate office via a modem Corporate LAN Telecommuter Remote User Ethernet LAN koco PSTN ISDN Network _1_ 2c m mm Modem Modem ISDN TA S ISDN TA ay Prestige 100WH Figure 1 5 Telecommuting Remote Access Application Either PAP or CHAP authentication may be used to control the access from remote users to the corporate LAN You can also use call back for security and or accounting purposes Chapter 1 Getting to Know Your Internet Access Router 1 9 Prestige 100WH Internet Access Router Chapter 2 Hardware Installation amp Initial Setup 2 1 Unpacking your Internet Access Router Before you proceed further check all items you received
2. SUA Menu 4 Internet Access Setup ISP s Name ISP Gateway IP Addr Pri Phone Sec Phone My Login My Pa WOrd Single User Account Yes WAN IP Addr erver IP Addr Edit Script Options No Enter here to CONFIRM or ESC to CANCEL Figure 3 6 Menu 4 Internet Access Setup for Single User Account To enable the SUA feature in Menu 4 move the cursor to the Single User Account field and select Yes or No to disable SUA Then follow the instructions on how to configure the SUA fields in Table 3 5 Chapter 3 Internet Access Application 3 11 Prestige 100WH Internet Access Router Table 3 5 Single User Account Menu Fields Field Description Single User Account Select Yes to enable SUA WAN IP Addr If your ISP assigns you a dynamic IP address enter 0 0 0 0 here If your ISP assigns you a static IP address enter that IP address here Server IP Addr If you want to make an inside server for example a Web server accessible to outside users enter that server s LAN IP address here Press Enter at the message Press ENTER to Confirm to save your configuration or press Esc at any time to cancel Please note that if you have an inside server that you want it to be visible to the outside world then it must have a fixed IP address and not depend on a DHCP server to assign it a dynamic address At this point your Prestige
3. sss 2 8 2 7 Changing the System Password ssssssssssseeeeeeeen nnns 2 8 2 8 General Setup sssssssssssssssssssssssssee eene n nnns 2 10 2 9 Prestige 100WH WAN Port Setup ssssssseeeenennnnnnennn 2 12 2 9 1 WAN Port Setup ssssssissssssssssss esee nnne nnns nnns 2 12 2 9 2 Advanced WAN Port Setup sss 2 14 Chapter 3 Internet Access Application leeeeeeeeeeeeeeeeeeeeen eese nennen nnne nana n nena nnne inna 3 1 3 1 Ethernet Setup diet teet etat et teat eat etse ebat dt 3 1 3 2 TCP IP Ethernet and DHCP Setup ssssssessseeeeneeereenerrtn nnn 3 2 3 2 1 IP Address and Subnet Mask sees 3 2 3 2 2 RIP SED d o er odd dad n aste edm dee 3 3 3 2 3 DHCP CONQUIALON iinis mn a ee eie 3 3 3 2 4 More on IP Address and Subnet Mask ssssse 3 4 3 3 Configuring T CP IP and DEGOP aiio itte ete ter etse ntn 3 5 3 4 Internet Access Configuration seesssssssssssesseeeeeenneneneenn nnn 3 7 3 5 Single User ACCOUDIL 2 2 etta etti teta tt etie tana tH etie iat tit teta eds 3 9 3 5 1 Advantages of SUM i ieri quienes ain iere ndo osa ea 3 10 3 5 2 Configuration for Single User Account ssssssss 3 11 3 6 Configuring Backup ISP ACCOUNTS cccceeeeeceecteeeeeeeeeeeeettaaeeeeeeeeeeeeeeaaaes 3 12 3 6 1 Configure a Backup ISP sss 3 1
4. sssseeseeeeee 7 5 Table 7 3 Abbreviations Used If Filter Type Is GEN 7 6 Table 7 4 TCP IP Filter Rule Menu Fields sseen 7 8 Table 7 5 Generic Filter Rule Menu Fields eeseeeeesssee 7 11 List of Tables xiii Prestige 100WH Internet Access Router Table 10 1 Table 10 2 Table 10 3 Table 11 1 Table 11 2 Table 11 3 Table 11 4 Table 11 5 System Maintenance Status Menu Fields sees 10 3 System Maintenance Menu Syslog Parameters 10 7 System Maintenance Menu Diagnostic Test Options 10 10 Troubleshooting the Start Up of your Prestige 11 1 Troubleshooting a WAN Port Connection eseessssssssss 11 2 Troubleshooting the LAN Interface seseeesssesessssseeeeeees 11 2 Troubleshooting a Connection to a Remote Node or ISP 11 3 Troubleshooting Remote User Dial in sssseeees 11 3 xiv List of Tables Prestige 100WH Internet Access Router Preface About Your Internet Access Router Congratulations on your purchase of the Prestige 100WH Internet Access Router The Prestige 100WH is a high performance Router Hub that offers a complete solution for your WAN Wide Area Network applications such as Internet access LAN to LAN connections telecommuting and remote access over a r
5. Login Name Password DNS Server Address es From the Main Menu enter option 4 Internet Access Setup to go to Menu 4 Internet Access Setup as displayed in Figure 3 4 Figure 3 4 Menu 4 Internet Access Setup Menu 4 Internet Access Setup ISP s Name ChangeMe ISP Gateway IP Addr Pri Phone 1234 Sec Phone My Login My Password Single User Account Yes Local IP Addr 0 0 0 0 Server IP Addr 0 0 0 0 Edit Script Options No Enter here to CONFIRM or ESC to CANCEL Chapter 3 Internet Access Application 3 7 Prestige 100WH Internet Access Router Table 3 4 contain instructions on how to configure your Prestige for Internet Access Table 3 4 Internet Access Setup Menu Fields Field Description ISP s Name Enter the name of your Internet Service Provider This information is for identification purposes only ISP IP Addr Enter the IP Address of the remote gateway at the ISP s site If you do optional not have this data just leave it blank Pri mary Phone required The first number your Prestige will dial to connect to the ISP Sec ondary Phone optional If the Primary Phone number is busy or does not answer your Prestige will call the Secondary Phone number if available My Login Name required Enter the login name assigned to you by your ISP My Password required Enter the password associated with the login
6. RX Pkts 0 Collisions 0 LAN Packet Which Triggered Last Call Press Command CMDS 1 Drop Porti 2 Drop Port2 3 Drop Port3 8 Drop All 9 Rst Cnt ESC Exit Figure 10 2 Menu 24 1 System Maintenance Status Follow the procedure below to go to the System Status Menu Step 1 Select option 24 from the Main Menu to access Menu 24 System Maintenance Step 2 From Menu 24 select option 1 System Status Step 3 There are 3 possible commands in Menu 24 1 System Maintenance Status Entering 1 will disconnect the current call Entering 9 will reset the counters and Esc will exit this screen 10 2 Chapter 10 System Maintenance Prestige 100WH Internet Access Router The following Table 10 1 describes the fields present in Menu 24 1 System Maintenance Status It should be noted that items 1 17 in this Table 10 1 are READ ONLY and are meant to be used for diagnostic purposes Table 10 1 System Maintenance Status Menu Fields Field Description 1 Port Shows statistics for the WAN port 2 Status Shows the remote node that is currently connected to or the status of the port Idle Calling or Answering 3 Speed The current connecting speed 4 TXPkts The accumulated number of transmitted packets 5 RXPkts The accumulated number of received packets 6 Ers The number of error packets 7 Tx B s The running display of the number o
7. 5 3 Figure 5 4 Example of Static Routing Topology seeeessssse 5 6 List of Figures xi Prestige 100WH Internet Access Router Figure 5 5 Figure 5 6 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 6 5 Figure 7 1 Figure 7 2 Figure 7 3 Figure 7 4 Figure 7 5 Figure 9 1 Figure 10 1 Figure 10 2 Figure 10 3 Figure 10 4 Figure 10 5 Figure 10 6 Figure 10 7 Figure 10 8 Figure 10 9 Figure 10 10 Figure 10 11 Figure 10 12 Figure 10 15 Figure 10 16 Figure 10 17 Menu 12 Static Route Setup 0 0 eccseceeeeeeeeeeeeeccaeeeeeeeeeeeeeaaaes 5 7 Menu 12 1 Edit IP Static Route sssi neen aaa aaas 5 7 Example of Remote User Telecommulter eeeesssssssss 6 2 Example of a LAN to LAN Application eeene 6 3 Menu 13 Default Dial in Setup ssesssseeeeeeses 6 4 Menu 14 Dial in User Setup esssseeeeeeennnnns 6 8 Menu 14 1 Edit Dial in Ser oe ees 6 8 Outgoing Packet Filtering Process sssse 7 2 Menu 21 Filter Set Configuration esssseeeeee 7 8 Menu 21 1 Filter Rules Summary sees 7 4 Menu 21 1 1 TCP IP Filter Rule craris 7 7 Menu 21 1 2 Generic Filter Rule sseseeeeeeessese 7 10 Telnet Configuration on a TCP IP Network sseseeee 9 1 Menu 24
8. Asynchronous 1 3 Backup Configuration 10 12 Backup ISP Account 3 12 Baud Rate 10 5 Branch Office 1 8 Call Control blacklist 10 16 10 17 budget management 10 16 10 18 Call Control Parameters 2 14 2 16 Callback budget 6 6 field 6 6 6 7 CDR 10 7 10 8 CHAP 1 2 1 9 4 4 6 5 CLID 2 15 4 3 6 5 6 10 10 8 Client 3 4 3 6 6 1 Connecting computer and VT100 terminal 2 4 power adapter 2 4 Prestige 100WH 2 3 Corporate Office 1 8 DHCP 1 2 3 2 3 3 3 4 3 5 3 6 3 12 Dial On Demand 4 1 Dial in default dial in setup 2 8 6 4 6 5 6 6 6 7 users setup 6 5 Dial in Server 6 1 Dial in User 2 8 6 1 6 5 6 6 6 8 6 9 6 10 DNS 3 4 3 6 3 7 10 4 Index Ethernet setup 2 8 3 1 3 2 3 5 3 6 Filtering 7 1 7 2 call filter 4 5 7 1 filter rules 7 2 7 4 7 5 7 6 7 9 7 11 filter type 7 5 7 6 filters sets 3 2 4 5 6 7 7 1 7 2 7 3 Firmware 10 13 10 14 FTP vi 3 4 3 8 Gateway IP Address 5 8 IANA 3 4 ICMP 3 10 10 4 10 10 Idle Timeout 4 6 6 7 Internet Internet Access 1 ii xv 1 1 1 7 2 1 2 3 2 5 2 8 3 1 3 7 3 8 3 11 5 4 ISP 3 2 3 4 3 6 3 7 3 8 3 0 3 10 3 12 3 13 3 14 7 1 10 10 11 3 Internet Connection test 2 8 3 9 3 12 IP Address 3 2 3 3 3 4 3 6 3 7 3 8 3 13 5 3 5 4 5 5 5 8 6 6 7 8 10 7 IP Pool 3 4 3 6 6 6 IP Subnet Mask 3 6 5 4 5 8 IPCP 5 5 10 8 10 11 ISDN TA 1 1 1 3 2 13 2 15 LAN to LAN application
9. Chapter 2 Hardware Installation amp Initial Setup 2 9 Prestige 100WH Internet Access Router 2 8 General Setup The Menu 1 General Setup contains administrative and system related information To enter Menu 1 and fill in the required information follow these steps Step 1 Select option 1 General Setup in the Main Menu by typing 1 at the menu selection number prompt Step 2 The Menu 1 General Setup screen appears as shown in Figure 2 6 Fill in the required fields marked as explained in Table 2 4 Menu 1 General Setup System Name P100WH Location location Contact Person s Name name Press ENTER to Confirm or ESC to Cancel 2 10 Chapter 2 Hardware Installation amp Initial Setup Prestige 100WH Internet Access Router Table 2 4 General Setup Menu Fields Field Description System Name Choose a descriptive name for identification purposes This name can be up to 8 alphanumeric characters long Spaces are not allowed but dashes and underscores _ are accepted Location Enter the geographic location up to 31 characters of your Prestige optional Contact Enter the name up to 8 characters of the person in charge of this Prestige Person s Name optional Chapter 2 Hardware Installation amp Initial Setup 2 11 Prestige 100WH Internet Access Router 2 9 Prestige 100WH WAN Port Setup This section describes how to configure the WAN port a
10. There are four static routes for this protocol 13 Default Dial in Setup Access this menu to setup default dial in parameters so that your Prestige can be used as a dial in server 14 Dial in User Setup Setup remote dial in user Prestige has eight remote dial in users 21 Filter Set Configuration Setup filters to provide security call control etc 23 System Password Access this menu to setup the password to access the SMT 24 System Maintenance Provides system status diagnostics firmware upload etc 99 Exit To exit from SMT and return to the blank screen 2 7 Changing the System Password 2 8 Chapter 2 Hardware Installation amp Initial Setup Prestige 100WH Internet Access Router Follow these steps to change the default system password Step 1 Select option 23 System Password in the Main Menu Step 2 When Menu 23 System Password appears as shown in Figure 2 5 type in your existing system password i e 1234 then press Enter Figure 2 5 Menu 23 1 System Password Step 3 Enter your new system password and press Enter Menu 23 System Password Old Password XXXX New Password XXXX Retype to confirm XXXX Enter here to CONFIRM or ESC to CANCEL Step 4 Re type your new system password for confirmation and press Enter Note on Password Field As you type the password the screen displays an X for each character you type
11. 00 PM PST Facsimile 714 693 8811 E mail Sales Inquiries sales zyxel com Technical Support support zyxel com Worldwide Support ZyXEL Communications Corporation 6 Innovation Road II Science Based Industrial Park Hsinchu Taiwan 300 R O C Telephone 886 3 578 3942 Ext 266 call between 8 00 AM and 5 00 PM Taiwan time GMT 8 00 Facsimile 886 3 578 2439 E mail Sales Inquiries sales zyxel com tw Technical Support support zyxel com tw Product Information For product information visit our site on the World Wide Web http www zyxel com FTP Information Information such as ZyXEL software and ROM updates is available for download at these FTP addresses North America ftp zyxel com Europe ftp zyxel co at vi Customer Support Prestige 100WH Internet Access Router Table of Contents Table of Coritents iere erret cudee ede cedecnascnduendevedeunaconduerdeeedeaeas vii List of Fig res ierit Herrn aee rne nnl nada eerte tns xi List of Tables nee a Ee lute Lex xiii Iri nn ENE E AE E re XV Chapter 1 Getting to Know Your Internet Access Router user rr 1 1 1 1 Prestige 100WH Internet Access Router 1 W u u dsseeeeeeeeeeerer renerne renerne nn nnnee 1 1 1 2 Features of Prestige 100WH ssssssssssesseeeeeeeeenn nnne 1 1 1 3 The WAN Poft RE 1 3 1 3 1 Terminology ARR 1 3 1 4 Prestige 100WH Front Panel ccccceeeeeeeeeeeeeecccee
12. 3 2 2 RIP Setup RIP Routing Information Protocol allows a router to exchange routing information with other routers The RIP Direction field controls the sending and receiving of RIP packets When set to both the Prestige will broadcast its routing table periodically and incorporate the RIP information that it receives when set to none it will not send any RIP packets and will ignore any RIP packets received The Version field controls the format and the broadcasting method of the RIP packets that the Prestige sends it recognizes both formats when receiving RIP 1 is universally supported but RIP 2 carries more information RIP 1 is probably adequate for most networks unless you have a unusual network topology Both RIP 2B and RIP 2M sends the routing data in RIP 2 format the difference being that RIP 2B uses subnet broadcasting while RIP 2M uses multicasting Multicasting can reduce the load on non router machines since they generally do not listen to the RIP multicast address and so will not receive the RIP packets However if one router uses multicasting then all routers on your network must use multicasting as well By default RIP direction is set to both and the version set to RIP 1 3 2 3 DHCP Configuration DHCP Dynamic Host Configuration Protocol allows the individual clients workstations to obtain the TCP IP configuration at start up from a centralized DHCP server The Prestige has the DHCP server capability built in a
13. A Drop Timeout sec 20 Drop DTR When Hang Up Yes Call Back Delay sec 15 AT Response string CLID NMBR Called TO Speed CONNECT Enter here to CONFIRM or ESC to CANCEL Figure 2 8 Menu 2 1 1 Advanced WAN Setup 2 14 Chapter 2 Hardware Installation amp Initial Setup Prestige 100WH Internet Access Router Refer to Table 2 6 for details on how to fill in the AT commands fields Table 2 6 Advanced WAN Setup Fields Field Description AT Command Strings Dial The AT commands needed to dial The default setting in this field is atat Drop The AT command needed to drop a call The default setting in this field is ath Answer The AT command needed to answer an incoming call The default setting in this field is ata Drop DTR When Hang Up If this field is set to Yes the Prestige will drop the DTR signal when hanging up a call AT Response Strings These strings specify the characters immediately preceding the various responses from the WAN device CLID The string preceding the CLID the number of calling party The default setting in this field is NMBR Called ID The string preceding the dialed number The default setting in this field is TO Speed The string preceding the DCE speed The default setting in this field is CONNECT When you have completed this menu press Enter to return to Menu 2 1 At Command Strings For regular telephon
14. Application A typical LAN to LAN application is to use your Prestige to call from a branch office to the headquarters as depicted in the following Figure 5 1 Figure 5 1 LAN to LAN Application with TCP IP Corporate LAN Branch Office LAN 4 ew lt x EN osooso O E lt aa tu 00000 mj Modem a i m i Modem ISDNTA ey ISDNTA Prestige 100WH E cz cw p Prestige 100WH For the branch office you need to configure a remote node in order to dial out to the headquarters Additionally you may also need to enter static routes if some services reside beyond the immediate remote LAN Chapter 5 Remote Node TCP IP Configuration 5 1 Prestige 100WH Internet Access Router 5 1 1 Remote Node Setup Follow the procedure in Chapter 5 Remote node Configuration for LAN to LAN to fill the protocol independent parameters in Menu 11 Remote Node Profile For the protocol dependent parameters follow the instructions below If you are configuring your Prestige to receive an incoming call you also need to set the default dial in parameters in Menu 13 To edit Menu 11 3 Remote Node Network Layer Options shown in Figure 5 2 follow these instructions In Menu 11 1 Remote Node Profile move the cursor to the Edit IP field then press the space bar to toggle and set the
15. ENTER to CONFIRM or ESC to CANCEL Figure 7 2 Menu 21 Filter Set Configuration Chapter 7 Filter Configuration 7 3 Prestige 100WH Internet Access Router Step 4 Once you press Enter to confirm your changes Menu 21 1 Filter Rules Summary appears 7 1 1 Filter Rules Summary Menu The information displayed in the Menu 21 1 Filter Rules Summary is read only From here you can examine the parameters of each rule that you have configured for that filter set Figure 7 3 displays Menu 21 1 Filter Rules Summary Menu 21 1 Filter Rules Summary A Type Filter Rules Mmn Enter Filter Rule Number 1 6 to Configure Figure 7 3 Menu 21 1 Filter Rules Summary The following Table 7 1 contains a brief description of the abbreviations used in Menu 21 1 Table 7 1 Abbreviations Used in the Filter Rules Summary Menu Abbreviations Description Refers to the filter rule number 1 6 A Refers to Active Y means the filter rule is active N means the filter rule is inactive Type Refers to the type of filter rule This can display GEN for generic or IP for TCP IP 7 4 Chapter 7 Filter Configuration Prestige 100WH Internet Access Router Table 7 1 Abbreviations Used in the Filter Rules Summary Menu continued Abbreviations Description Filter Rules The filter rule parameters will be displayed here see below M Refers to More Y means
16. Restore COnltlguration s 2 aide a e RU M a Eds 10 12 10 7 Firmware Update naeimhe et c o Met e ao in eh net tenta Mea 10 13 10 7 1 Uploading Firmwate 2 iisa d ae d denos 10 14 10 7 2 Uploading HOM Files iiid boda 10 15 10 8 Command Interpreter Mode ssssssseeeseeeeenneneneennn nnne 10 16 10 9 GCalkGontrol 42 10 16 10 9 1 Blacklist iioii ironiei s d boni eo oom e oi oe feto ie 10 17 10 9 2 Budget Management diese dais 10 18 Chapter 11 TroubleShOOtin ee 11 1 11 1 Problems Starting Up the Prestige 11 1 11 2 Problems With the Modem ssssssessseeeeeeneenemennne ennemis 11 2 11 3 Problems with the LAN Interface sssssennn 11 2 11 4 Problems Connecting to a Remote node or ISP ssssssssesssss 11 3 11 5 Problems with Remote User Dial in ssssessenn 11 3 jr de M l 1 x Table of Contents Prestige 100WH Internet Access Router List of Figures Figure 1 1 Prestige 100WH Front Panel ss 1 84 Figure 1 2 Prestige 100WH Back Panel 1 86 Figure 1 3 Internet Access Application sssemn 1 7 Figure 1 4 LAN to LAN Connection Application eeeeseeeen 1 8 Figure 1 5 Telecommuting Remote Access Application usse 1 9 Figure 2 1 Connect Prestige 100
17. System Maintenance ssssssseeeennes 10 1 Menu 24 1 System Maintenance Status 10 2 LAN Packet Which Triggered Last Call 10 4 Menu 24 2 System Maintenance Change Terminal Baud Rate 10 5 Examples of Error and Information Messages eessss 10 6 Menu 24 3 2 System Maintenance Syslog and Accounting 10 7 Menu 24 4 System Maintenance Diagnostic 10 9 Trace Display for a Successful IPCP Connection Via Manual Call 10 11 Trace Display of a Failed Authentication sssssseeses 10 11 Menu 24 7 System Maintenance Upload Firmware 10 13 Menu 24 7 1 Example of Uploading RAS Using PCPLUG 10 14 Menu 24 7 2 System Maintenance Upload ROM File 10 15 Menu 24 9 System Maintenance Call Control 10 16 Menu 24 9 2 Blacklist cec cec ee 10 17 Menu 24 9 3 Budget Management sssssse 10 18 xii List of Figures Prestige 100WH Internet Access Router List of Tables Table 1 1 WED FUNCUONS zer ete tt a ie US um aue 1 5 Table 2 1 Item Checkliste nen cicer c eec ee ee de c c en 2 1 Table 2 2 Main Menu Commands sse nennen nnne 2 7 Table 2 3 Main Menu SUmlmaLy 25 ce ec recur ce een vac c cac cere cu cc cn E 2 8 Table 2 4 General Setup Menu Fields sssssse
18. With this information you can determine the source station that triggers the call and what the application is doing LAN Packet Which Triggered Last Calli 45 00 00 3C 02 12 00 00 3B 01 36 49 CO A8 01 02 CO 44 87 22 08 00 62 2B 20 04 00 00 00 08 A9 DO CO 44 87 22 00 01 02 03 04 05 06 OX08 09 OA OB LAN Packet Which Triggered Last Source IP Address Destination Port EN 45 00 00 3E D4 03 00 00 1F 11 42 5D CO A8 01 03 8B AF 37 F4 04 63 00 35 00 2A 7B C6 00 01 01 00 00 01 00 00 00 00 00 00 05 67 77 61 69 6E 06 6D Source IP Address Figure 10 3 LAN Packet Which Triggered Last Call 10 4 Chapter 10 System Maintenance Prestige 100WH Internet Access Router 10 2 Terminal Baud Rate You can set up different baud rates for the console port through Menu 24 2 Terminal Baud Rate Your Prestige supports 9600 default 19200 38400 and 115200bps for the console port The terminal baud rate is displayed in Menu 24 2 as shown in Figure 10 4 Menu 24 2 System Maintenance Change Terminal Baud Rate Terminal Baud Rate 115200 Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle Figure 10 4 Menu 242 System Maintenance Change Terminal Baud Rate 10 3 Log and Trace Log and trace tools allow you to view the error logs and trace records to troubleshoot any errors that may occur The Prestige is also able to generate syslogs to send to other mach
19. cancel Saving the data on the screen will take you in most cases to the previous menu Exit the SMT Type 99 then Type 99 at the Main Menu prompt and press Enter to exit the press Enter SMT interface Chapter 2 Hardware Installation amp Initial Setup 2 7 Prestige 100WH Internet Access Router The SMT displays the Main Menu as shown in Figure 2 4 Wan Setup dele 12 LSe 14 Copyright Getting Started 1 General Setup 25 3 Ethernet Setup 4 Internet Access Setup Advanced Applications Remote Node Setup Static Routing Setup Default Dial in Setup Dial in User Setup 99 c 1994 1998 ZyXEL Communications Corp Prestige 100WH Main Menu Advanced Management 21 Filter Set Configuration 23 24 System Password System Maintenance Exit Enter Menu Selection Number 2 6 4 System Management Terminal Interface Summary Table 2 3 Main Menu Summary 4 Menu Title Description 1 General Setup Access this menu to setup general information 2 Modem Setup Access this menu to setup modem configuration 3 Ethernet Setup Access this menu to setup Ethernet configuration 4 nternet Access Setup A quick and easy way to setup Internet connection 11 Remote Node Setup Access this menu to setup the remote nodes including Internet connection Prestige supports up to four remote nodes Static Routing Setup Access this menu to setup static routes
20. if it can not set up an outgoing call within the sec timeout value The default in this field is 60 seconds Retry Count How many times a busy or no answer phone number is retried before it is put on the blacklist The default in this field is 0 to disable the blacklist control Retry Interval Elapsed time after a call fails before another call is retried Applies before a sec phone number is blacklisted Drop Timeout The Prestige will drop the DTR signal if it does not receive a positive response sec within this timeout period after it tells the WAN device to hang up The default in this field is 20 seconds Call Back Delay Elapsed time between dropping a callback request call and dialing a callback sec call The default in this field is 15 seconds 2 16 Chapter 2 Hardware Installation amp Initial Setup Prestige 100WH Internet Access Router Chapter 3 Internet Access Application This chapter shows you how to configure your Prestige 100WH for Internet Access 3 1 Ethernet Setup This section describes the Ethernet Setup Menu From the Main Menu enter 3 then the Menu 3 Ethernet Setup displays as shown in Figure 3 1 Figure 3 1 Menu 3 Ethernet Setup Menu 3 Ethernet Setup l General Setup 2 TCP IP and DHCP Setup Enter Menu Selection Number Chapter 3 Internet Access Application 3 1 Prestige 100WH Internet Access Router The General Setup men
21. name above Note that this login name password pair is only for your Prestige to connect to the ISP s gateway When you use TCP IP applications for example FTP to access the Internet from your workstation you will need a separate login name and password for each server Single User Account Local IP Addr Server IP Addr See Section 3 5 for detailed discussion on the Single User Account feature The default in this field is Yes If your ISP assigns you a static IP address enter it in this field otherwise leave it as 0 0 0 0 default If you have a server that you want it to be accessible from the outside enter its local IP address in this field otherwise leave it as 0 0 0 0 default Edit Script Options To edit the parameters select Yes and press Enter This will bring you to Menu 4 1 Remote Node Script Options Press Enter at the prompt Press ENTER to Confirm to save your configuration or press Esc at any time to cancel At this point the SMT will ask if you wish to test the Internet connection If you answer y 3 8 Chapter 3 Internet Access Application Prestige 100WH Internet Access Router for yes your Prestige will call the ISP to test the Internet setup If the test fails note the error message that you receive on screen and take the appropriate troubleshooting steps 3 5 Single User Account Typically if there are multiple users on the LAN wanting to access
22. no activity during this timeout period 9 2 Chapter 9 Telnet Configuration and Capabilities Prestige 100WH Internet Access Router Chapter 10 oystem Maintenance Your Prestige provides diagnostic tools that you can use to maintain your device These tools include updates on system status modem status log and trace capabilities and upgrades to the system software This chapter will describe how to use these tools in greater detail System maintenance options are available in Menu 24 System Maintenance as shown in Figure 10 1 Menu 24 System Maintenance System Status Terminal Baud Rate Log and Trace Diagnostic Backup Configuration Restore Configuration Software Update Command Interpreter Mode Call Control vo 0 1o0450NpO Enter Menu Selection Number Figure 10 1 Menu 24 System Maintenance Chapter 10 System Maintenance 10 1 Prestige 100WH Internet Access Router 10 1 System Status System Status is a tool to monitor your Prestige Specifically it gives you information on the status of your system software version modem and number of packets sent and received as shown in Figure 10 2 Menu 24 1 System Maintenance Status Port Status Speed TXPkts RXPkts Errs TxB s RxB s Up Time 1 Idle OKbps 0 0 0 0 0 0 00 00 Total Outcall Time 0 00 00 Ethernet Name p100MH Status 10M Full Duplex RAS S W Version V2 11 I 01 b11 5 21 98 TX Pkts 26 Ethernet Address 00 a0 c5 00 10 32
23. of accounting For instance your company pays for the connection charges for telecommuting employees and you use your Prestige as the dial in server When you turn on the callback option for the dial in users all usage are charged to the company instead of the employees and your accounting department can avoid the hassles of accountability and reimbursement 6 10 Chapter 6 Dial in Server Applications Prestige 100WH Internet Access Router Chapter 7 Filter Configuration About Filtering Your Prestige uses filters to decide whether or not to allow passage of a data packet and or to make a call over the Modem line There are three types of filters involved Incoming Data Filters Outgoing Data Filters Call Filters Data filters screen the data to determine if the packet should be allowed to pass Call filters are used to determine if a call should be placed Outgoing packets must pass through the data filters before they encounter the call filters Call filters are divided into two groups Built in Call Filters User defined Call Filters Your Prestige has built in call filters that filter out administrative e g RIP packets These built in filters are always enabled and not accessible to the user Your Prestige applies the built in filters first and then the user defined call filters if applicable as illustrates in Figure 7 1 outgoing packet filtering process The Prestige has a default call filter Net
24. protection With SUA all incoming inquiries will be filtered out by your Prestige if no server is defined This can prevent intruders from probing your network Your Prestige accomplishes this address sharing by translating the internal LAN IP addresses to a single address that is globally unique on the Internet For more information on IP address translation refer to RFC 1631 The IP Network Address Translator NAT 3 5 1 Advantages of SUA The advantages of SUA include SUA is an ideal cost effective solution for small offices with a few tens of hosts to concurrently access the Internet or another remote TCP IP network SUA can provide one server to be accessible to the outside world SUA can provide firewall protection if you do not configure a server All incoming inquiries will be filtered out by your Prestige protecting your network UDP and TCP datagrams can be routed In addition partial ICMP is supported Figure 3 5 above shows an example of a small office connecting to the Internet via SUA 3 10 Chapter 3 Internet Access Application Prestige 100WH Internet Access Router 3 5 2 Configuration for Single User Account The steps for configuring your Prestige for Single User Account are identical to the conventional Internet Access See configuration instructions in Table 3 4 with the exception that you need to fill in three extra fields in Menu 4 Internet Access Setup as shown in Figure 3 6
25. should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate Note This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada iv Information for Canadian Users Prestige 100WH Internet Access Router ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two 2 years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product is modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warrantie
26. subscribe to an ISP and the ISP did not explicitly give you an IP network number then most likely you have a single user account If this is the case it is recommended that you select a network number from 192 168 0 0 to 192 168 255 0 ignoring the trailing zero The Internet Assigned Number Authority IANA reserved this block of addresses specifically for private use please do not use any other number unless you are told otherwise Let s say you select 192 168 1 0 as the network number which covers 254 individual addresses from 192 168 1 1 to 192 168 1 254 zero and 255 are reserved In other words the first 3 numbers specify the network number while the last number identifies an individual workstation on that network 3 4 Chapter 3 Internet Access Application Prestige 100WH Internet Access Router Once you have decided on the network number pick an IP address that is easy to remember for example 192 168 1 1 for your Prestige The subnet mask specifies the network number portion of an IP address Your Prestige will compute the subnet mask automatically based on the IP address that you entered You do not need to change the subnet mask computed by the Prestige unless instructed otherwise 3 8 Configuring TCP IP and DHCP To edit Menu 3 2 select the menu option 3 Ethernet Setup in the Main Menu When Menu 3 appears select the submenu option 2 TCP IP and DHCP Setup and press Enter The screen now displays Menu 3 2 T
27. the Internet they will have to subscribe to multiple IP addresses from the ISP which is generally more expensive than a single user account The Single User Account SUA feature allows multiple workstations on your LAN to have access to the Internet but still only pay for one IP address thus saving significantly on subscription fees Check with your ISP before you enable this feature Figure 3 5 illustrates a typical Single User Account topology Private Network IP Addresses TP 4 _ Assigned by User aw 192 168 1 34 IP Address Assigned by ISP aa 192 168 1 1 am Sree 192 168 1 35 2d woes 7 INTERNET Lr y ISDN TA aw 192 168 1 36 Prestige 100WH p Ethernet LAN Figure 3 5 Single User Account Topology Chapter 3 Internet Access Application 3 9 Prestige 100WH Internet Access Router The Single User Account feature may also be used to connect to remote networks other than the Internet For example this feature can be used to simplify the allocation of IP addresses when connecting branch offices to the corporate network The IP address for the SUA can be either fixed or dynamically assigned by the ISP or another remote node In addition you can also configure a server for example a Web server on your local network and make it accessible to outside users If you do not set a server IP address SUA offers the additional benefit of firewall
28. to which the gateway is directly connected and the Prestige has no knowledge of the networks beyond For instance the Prestige knows about network N2 in the following diagram through remote node R However the Prestige is unable to route a packet to network N3 because it doesn t know that there is a route through remote node R The static routes are for you to tell the Prestige about the networks beyond the remote nodes N1 N2 R EX N3 m Router diy Router Prestige 100WH Figure 5 4 Example of Static Routing Topology 5 6 Chapter 5 Remote Node TCP IP Configuration Prestige 100WH Internet Access Router To create a static route for IP use Menu 12 Static Route Setup as displayed in Figure 5 5 Menu 12 Static Route Setup sroute Enter Selection Number Figure 5 5 Menu 12 Static Route Setup From Menu 12 select one of the four possible IP Static Routes no 1 4 this will open Menu 12 2 Edit IP Static Route as shown in Figure 5 6 Menu 12 1 Edit IP Static Route Route 1 Route Name sroute Active Yes Destination IP Address 192 68 135 1 IP Subnet Mask 255 255 255 0 Gateway IP Address 204 247 135 1 Metric 2 Private No Press ENTER to Confirm or ESC to Cancel Figure 5 6 Menu 12 1 Edit IP Static Route Chapter 5 Remote Node TCP IP Configuration 5 7 Prestige 100WH Internet Access Router Table
29. transmitting WAN RDY Ready Green On The WAN port is ready Port CD Carrier Green On The connection is ready for data Detect transfer TXD Transmit Green Blinking Traffic is being transmitted from the Prestige RXD Receive Green Blinking Traffic is being received from the WAN device RTS Request to Green On The Prestige is ready to receive data Send CTS Clear to Green On The WAN device is ready to receive Send data Chapter 1 Getting to Know Your Internet Access Router 1 5 Prestige 100WH Internet Access Router 1 4 3 WAN Port Status LEDs CD Carrier Detect signal is sent by the WAN device to indicate that line negotiation is successful and that it is ready for data transfer RTS Request to Send and CTS Clear to Send are hardware flow control signals RTS is from the DTE the Prestige while CTS is from the DCE the WAN device 1 5 Prestige 100WH Back Panel The following figure helps you identify the rear panel ports of your Prestige 100WH Refer to this diagram when attempting to make connections D POWER Input power connector to the AC adapter ETHERNET 4 x RJ 45 ETHERNET 10Base T ports 8 CONSOLE DB 9 female Console port 4 WAN DB 25 male WAN port D Q EH 9 eu c Gas i Figure 1 2 Prestige 100WH Back Panel 1 6 Chapter I Getting to Know Your Internet Access Router Pre
30. up Line Applications continued Field Description Session Option The Idle Timeout specifies the number of idle seconds that elapses before the remote node is automatically disconnected The idle Idle Timeout sec timer is reset whenever there is data traffic from the Prestige however administrative packets such as RIP are not counted as data The default is 300 seconds 5 minutes The idle timeout mechanism is disabled if the value is set to 0 i e the connection will stay up indefinitely Once you have completed filling in Menu 11 1 1 Remote Node Profile press Enter at the message Press ENTER to Confirm to save your configuration or press Esc at any time to cancel 4 6 Chapter 4 Remote Node Configuration Prestige 100WH Internet Access Router 4 1 2 Editing PPP Options To edit the remote node PPP Options move the cursor to the Edit PPP Options field in Menu 11 1 Remote Node Profile and use the space bar to toggle and select Yes then press Enter Menu 11 2 appears as shown in Figure 4 3 Menu 11 2 Remote Node PPP Options Encapsulation Standard PPP Compression No Press ENTER to CONFIRM or ESC to CANCEL Press Space Bar to Toggle Figure 4 3 Menu 11 2 Remote Node PPP Options Table 4 2 describes the Remote Node PPP Options Menu and contains instructions on how to configure the PPP options fields Table 4 2 Remote Node PPP Options Menu Fields Fi
31. will include the route to this remote node in its RIP broadcasts If set to Yes this route is kept private and not included in RIP broadcast If No the route to this remote node will be propagated to other hosts through RIP broadcasts 5 4 Chapter 5 Remote Node TCP IP Configuration Prestige 100WH Internet Access Router Table 5 1 Remote Node Network Layer Options for a TCP IP Configuration continued Field Description RIP This parameter determines how your Prestige handles RIP Routing Information Protocol and the default is Both If set to Both your Prestige will broadcast its routing table on the WAN and incorporate RIP broadcasts by the other router into its routing table If set to In Only your Prestige will not broadcast its routing table on the WAN If set to Out Only your Prestige will broadcast its routing table but ignores any RIP broadcast packets that it receives If set to None your Prestige will not participate in any RIP exchange with other routers Usually you should leave this parameter to Both and let RIP propagate the routing information automatically if you have multiple LANs behind the Prestige If you have only a single LAN turn RIP off to reduce the traffic Version The parameter specifies the RIP version and method of broadcasting when sending routing table The Prestige recognizes both versions when receiving Please see section 3 2 2 RIP Setup for a detaile
32. will trigger your Prestige to make a call automatically i e Dial On Demand 4 1 Remote Node Setup This section describes the configuration of protocol independent parameters for the remote node 4 1 14 Remote Node Profile To configure the remote node parameters follow these steps Step 1 From the Main Menu select menu option 11 Remote Node Setup Step 2 When Menu 11 appears as shown in Figure 4 1 enter the number of the remote node 1 4 that you wish to configure Figure 4 1 Menu 11 Remote Node Setup Menu 11 Remote Node Setup BUNE Enter Node to Edit Chapter 4 Remote Node Confiquration 4 1 Prestige 100WH Internet Access Router Step 3 When Submenu 11 1 Remote Node Profile appears as shown in Figure 4 2 follow the instructions in Table 4 1 to configure a remote node Menu 11 1 Remote Node Profile Rem Node Name Edit PPP Options No Active Yes Rem IP Addr Call Direction Both Edit IP No Edit Script Options No Incoming Rem Login Telco Option Rem Password Allocated Budget min Rem CLID Period hr 0 Call Back No Outgoing Session Options My Login Input Filter Sets My Password Output Filter Sets Authen CHAP PAP Call Filter Sets Pri Phone Idle Timeout sec 300 Sec Phone Press ENTER to CONFIRM or ESC to CANCEL Press Space Bar to Toggle Figure 4 2 Menu 11 1 Remote Node Profile for Dial up Line Applications Table 4 1 co
33. 14 to which the Prestige will not make an outgoing call If the Prestige tries to dial to a phone number and fails a certain number of times configurable in Menu 24 9 1 then the phone number is put in the blacklist You will have to enable the number manually before the Prestige will dial that number again To enter the Call Control menu select option 9 Call Control in Menu 24 to go to Menu 24 9 System Maintenance Call Control as shown in Figure 10 15 Menu 24 9 System Maintenance Call Control 1 Blacklist 2 Budget Management 3 Call History Enter Menu Selection Number Figure 10 15 Menu 24 9 System Maintenance Call Control 10 16 Chapter 10 System Maintenance Prestige 100WH Internet Access Router 10 9 1 Blacklist Menu 24 9 2 shows a list of telephone numbers that have been blacklisted Menu 24 9 2 Blacklist Phone Number 0 1o0 01 Ql S PRPRPRPRO BWNR Oe Remove Selection 1 14 Figure 10 16 Menu 24 9 2 Blacklist The phone numbers on this list are numbers that have had problems connecting in the past and therefore cannot be manipulated by you You can only take a number off the list by entering its index number Chapter 10 System Maintenance 10 17 Prestige 100WH Internet Access Router 10 9 2 Budget Management Menu 24 9 3 shows the Budget Management statistics for outgoing calls Menu 24 9 3 Budget Management Remote Node Connection Time T
34. 3 3 6 2 TOSSWIICDH EN om E a E te UI M a ATE 3 13 3 7 Editirig SChIDt OPTIONS 3 ansa ctae ecce ecce trea 3 14 Chapter 4 Remote Node Configuration eeeeeeeeeeeeeeeeeeeeeeeee eene n annee nennt ranas nnn 4 1 4 1 Remote Node Setup dar e n ee n a nda de n n 4 1 4 1 1 Remote Node Profile essssssssssisssssesese eene 4 1 4 1 2 Editing PEP ODtIOns ie i t e d a e ue a t e E d 4 7 4 2 Outgoing Authentication Protocol ssssssssseeeennnnenn 4 8 viii Table of Contents Prestige 100WH Internet Access Router Chapter 5 Remote Node TCP IP Configuration eeseeeeeeeeeeeeeeeeeeeeeennnnn nennen nennen 5 1 5 1 EAN to EAN Application 2 2 rrt rr ire n ten o Ea n d a as 5 1 5 1 1 Remote Node Setup sss essen nsns 5 2 5 1 2 Static Route Set p nsns si ono dd nd o cae 5 6 Chapter 6 Dial in Server Applications vsere Eee ELLE ELDELE ELLE nnn nennen nnn nanana 6 1 6 1 Telecommuting ssssssssssssssssseeeeenee enne n nennt nnne nnne einn 6 1 6 2 EAN to lAN AppliCatiOn cree etr ora etre eti ree xa 6 3 6 3 Default Dial In Set p dioe eet re ete cerra reden gue unu 6 4 6 4 Dial In Users Setlp ce preteen prend e E E de ee Xe nagd dn 6 8 6 5 GLID Authentication e a aaa a petu ede ugue peter Enea ea 6 10 6 6 Srllere eU 6 10 Chapter 7 Filter Configuratlon
35. 5 2 describes the fields for Menu 12 1 Edit IP Static Route Setup Table 5 2 Edit IP Static Route Menu Fields Field Description Route Name Enter a descriptive name for this route This is for identification purpose only Active This field allows you to activate deactivate this static route Destination IP Address This parameter specifies the IP address of the remote network IP Subnet Mask Enter the subnet mask for this destination Follow the discussion on IP subnet mask in this chapter If you need to specify a route to a single hose use a subnet mask of 255 255 255 255 in this field Gateway IP Address Enter the IP address of the gateway The gateway is an immediate neighbor of your Prestige that will forward the packet to the destination On the LAN the gateway must be a router on the same segment as your Prestige over WAN the gateway must be the IP address of one of the Remote nodes Metric Same meaning as those in the Remote node Setup See Table 5 1 Private Same meaning as those in the Remote node Setup See Table 5 1 Once you have completed filling in this menu press Enter at the message Press ENTER to Confirm to save your configuration or press Esc at any time to cancel 5 8 Chapter 5 Remote Node TCP IP Configuration Prestige 100WH Internet Access Router Chapter 6 Dial in Server Applications You can configure your Prestige to receive calls from remote dia
36. 6 1 eI ertet tein te enean spon ence annan 7 1 7 1 Contiguring a Ellter XSet oett i etel Eire E He irata 7 3 7 1 1 Filter Rules Summary Menu sss 7 4 7 2 Configuring a Filter Rule meet PERDRE RE 7 6 7 2 1 TGP IP Filter Rule 2 2 2 2 2 12 etit ento ie EE Raetia 7 7 7 2 2 Generne Filter Rule s iiit Podio PE gto s 7 10 Chapter 8 EyacuErpi 8 1 8 1 Configure the System Password sssssssssssssssseseeeneeeeeenneen nnn 8 1 Chapter 9 Telnet Configuration and Capabilities eeeeeeeeeeeeeeeeeennnneeeneerennnnnnn 9 1 9 1 About Telnet Configuration eesssssssseseeeeeneennnn nennen 9 1 9 2 Single Administrato Fr asic 7 0 severe crus ee pe E Rx Ek eR RUN SE EE eee DNE AABAA SEE eee EDEN DER UE 9 2 9 2 1 SINN 9 2 Table of Contents ix Prestige 100WH Internet Access Router Chapter 10 System Maintenance leseeeeeeee ie eeeiiiieeeeeees enne een e aaar roeas a nns sans assa nain 10 1 10 1 System Status oce At ee ehe TU ve dev TE Eve e E Ee gu 10 2 10 2 Terminal Baud Fate iid cde a cive edv civ v e EE s 10 5 10 3 Log ET MEI TES 10 5 10 3 1 View Error LOG iis iiit ot bebo e obese rig een ERE a HANS 10 6 10 3 2 Syslog And Accounting sessi 10 7 10 4 DIaQnOSliC swine EET 10 9 10 5 Backup GonfIgur ation testietctezccetctesstatedttcecteteeet ited bande eee bae ite S 10 12 10 6
37. 600 baud You will need to change the baud rate of your serial communications software to 9600 before you can connect to the Prestige again Menu 24 7 2 System Maintenance Upload ROM File To load the ROM file type atur3 while in debug mode and wait for Starting XMODEM upload before beginning to upload file Type atgo after file has successfully loaded to start RAS Then change the baud rate to 9600 Proceeding with the upload will erase the current ROM file Do You Which To Proceed Y N Figure 10 12 Menu 24 7 2 System Maintenance Upload ROM File Chapter 10 System Maintenance 10 15 Prestige 100WH Internet Access Router 10 8 Command Interpreter Mode This option allows you to enter the command interpreter mode A list of valid commands can be found by typing help at the command prompt For more detailed information check the ZyXEL Web site or send an e mail to the ZyXEL Support Group 10 9 Call Control The Prestige provides two Call Control Management functions Budget Management and Blacklist The Budget Management function allows you to set a limit on the total outgoing call time of the Prestige over a period of time When the total outgoing call time exceeds the limit the current call will be dropped and any future outgoing calls will be blocked The Blacklist function prevents the Prestige from re dialing to an unreachable phone number It is a list of phone numbers up to a maximum of
38. 7 Filter Configuration Prestige 100WH Internet Access Router Table 7 4 TCP IP Filter Rule Menu Fields continued Field Description More Specify if you want to pass the packet to the next filter rule before an action is taken If More is Yes then Action Matched and Action Not Matched will be N A Log Determine if you wish to log the results of the filter rule These results will be displayed on the System Log There are 4 options for this field None No packets will be logged Action Matched Only packets that match the rule parameters will be logged Action Not Matched Only packets that do not match the rule parameters will be logged Both All packets will be logged Action Matched Specify what to do with the packet if the conditions for the filter rule are matched The choices are Check Next Rule Forward the packet or Drop the packet Action Not Matched Specify what to do with the packet if the conditions for the filter rule are not matched The choices are Check Next Rule Forward the packet or Drop the packet Once you have completed filling in Menu 21 1 1 TCP IP Filter Rule press Enter at the message Press ENTER to Confirm to save your configuration or press Esc to cancel This data will now be displayed on Menu 21 1 Filter Rules Summary Chapter 7 Filter Configuration 7 9 Prestige 100WH Internet Access Router 7 2 2 Generic Filter R
39. Applications 6 7 Prestige 100WH Internet Access Router 6 4 Dial In Users Setup The following steps describe the setup procedure for adding a dial in user Step 1 From the Main Menu enter option 14 to go to Menu 14 Dial in User Setup as shown in Figure 6 4 Menu 14 Dial in User Setup johndoe Enter Menu Selection Number Figure 6 4 Menu 14 Dial in User Setup Step 2 Select one of eight users by number this will bring you to Menu 14 1 Edit Dial in User as shown in Figure 6 5 Menu 14 1 Edit Dial in User User Name Active Yes Password Callback No Phone Supplied by Caller N A Callback Phone N A Rem CLID Idle Timeout 300 Press ENTER to Confirm or ESC to Cancel Figure 6 5 Menu 14 1 Edit Dial in User 6 8 Chapter 6 Dial in Server Applications Prestige 100WH Internet Access Router Table 6 3 provides instructions on how to fill in the Edit Dial In User fields Table 6 3 Edit Dial in User Menu Fields Field Description User Name This is a required field This will be used as the login name for authentication Choose a descriptive word for login for example johndoe Active You can disallow dial in access to this user by setting this field to Inactive Deactivated users are displayed with a minus sign at the beginning of the name in Menu 14 Password Enter the password for this dial in user Callback This field determin
40. BEUI WAN configured and enabled in your ISP remote node that prevents Windows NetBEUI packets from triggering calls If you need to disable this filter go to Menu 11 and delete it from the call filter sets You can also add this default call filter to another remote node by including it in the remote node s call filter sets Chapter 7 Filter Configuration 7 1 Prestige 100WH Internet Access Router Call Filters Call Filters User defined if applicable Aci ive Data Initiate call if line not up Drop packet No i i Built in Outgoin Data match i A Packet Filters Call Filters Match Drop Drop packet packet if line not up Or if line not up Or Send packet and reset Idle Timer Send packet but do not reset Idle Timer Send packet but do not reset Idle Timer Figure 7 1 Outgoing Packet Filtering Process For incoming packets your Prestige applies data filters only Packets are processed depending upon whether a match is found Your Prestige allows you to customize the filter sets that you wish to use The following sections describe how to configure filter sets The Filter Structure of the Prestige You can configure up to twelve filter sets with six rules in each set allowing you to customize up to 72 filter rules 12 x 6 Wh
41. CP IP and DHCP Ethernet Setup as shown in Figure 3 3 Figure 3 3 Menu 3 2 TCP IP and DHCP Ethernet Setup Menu 3 2 TCP IP and DHCP Ethernet Setup DHCP Setup DHCP Server Client IP Pool Starting Address 192 168 1 33 Size of Client IP Pool 32 Primary DNS Server N A Secondary DNS Server N A TCP IP Setup IP Address 192 68 1 1 IP Subnet Mask 255 255 255 0 RIP Direction Both Version RIP 1 Enter here to CONFIRM or ESC to CANCEL Press Space Bar to Toggle Chapter 3 Internet Access Application 3 5 Prestige 100WH Internet Access Router Follow the instructions in Table 3 1 on how to configure the DHCP fields Table 3 1 DHCP Ethernet Setup Menu Fields Field Description DHCP This field determines the mode of DHCP support If set to None If DHCP Server Client IP Pool Starting Address Size of Client IP Pool Primary and Secondary DNS Server DHCP will not be used If it is set to Server your Prestige will act as a DHCP server The default in this field is Server When DHCP is used the following four items need to be set The Client IP Pool Starting Address gives the first address in the pool The default in this field is 192 168 1 33 The count of the IP addresses in the pool The default in this field is 32 Enter the IP address of the DNS server s provided by your ISP or network administrator Table 3 2 contains instructions on how to configure your Presti
42. H Internet Access Router Data Compression Your Prestige incorporates Stac data compression to speed up data transfer Stac is the de facto standard for compression over PPP links Networking Compatibility Your Prestige is compatible with remote access products from other manufacturers such as Ascend Cisco and 3Com Furthermore it supports Microsoft Windows 95 and Windows NT remote access capability 1 3 The WAN Port The WAN port is a high speed asynchronous RS232 serial port that allows you to connect a modem or an ISDN Terminal Adapter TA to the Prestige For brevity s sake we will refer to a modem or a TA categorically as an external WAN device or simply a WAN device from now on The WAN port supports up to 460 8 kbps kilobits per second throughout which is more than twice as fast as the fastest modem with V 42bis compression 1 3 4 Terminology e DCE amp DTE On the two ends of an RS 232 connection the equipment closest to the telephone line is called the DCE Data Communications Equipment and the other the DTE Data Terminal Equipment In our case the modem or the ISDN TA is the DCE and the Prestige is the DTE e PSTN amp POTS Collectively the voice grade network of the telephone companies is called PSTN Public Switched Telephone Network and a regular telephone line is often referred to as a POTS Plain Old Telephone Service Chapter 1 Getting to Know Your Internet Access Router 1 3 P
43. IP Pool field The IP pool contains contiguous IP addresses and this field specifies the first one in the pool 6 6 Chapter 6 Dial in Server Applications Prestige 100WH Internet Access Router Table 6 2 Default Dial in Setup Fields continued Field Description Session Options In these fields select the filter set s to apply to the incoming and outgoing traffic between your Prestige and the dial in user Keep in mind Input Filter Sets that the filter set s will only apply to all dial in users but not the remote nodes Output Filter Sets You can choose from 12 different filter sets In addition you can link up to 4 filter sets together for further customization for example 1 5 9 12 Note that spaces and symbol are accepted in this field For more information on customizing your filter sets see Chapter 7 Filter Configuration The default is blank i e no filters Session Options The Idle Timeout sets the limit on the time that the connection is idle before the dial in user is automatically disconnected The idle timer is Idle Timeout reset whenever there is traffic from the Prestige This field will be used when the Prestige calls back to a dial in user Once you have completed filling in Menu 13 Default Dial in Setup press Enter at the message Press ENTER to Confirm to save your configuration or press Esc at any time to cancel Chapter 6 Dial in Server
44. Prestige You can now power on your Prestige by plugging the AC adapter to the appropriate power outlet Step 1 Initial Screen When you power on your Prestige the Internet Access Router performs several internal tests and performs a modem initialization After initialization the Prestige asks you to press Enter to continue as shown in Figure 2 2 Figure 2 2 Power On Display Copyright c 1994 1998 ZyXEL Communications Corp ethernet address 00 a0 c5 00 10 32 Wan port init done Modem init inactive Press ENTER to continue Chapter 2 Hardware Installation amp Initial Setup 2 5 Prestige 100WH Internet Access Router Enter Password The Login screen appears prompting you to enter the password as shown in Figure 2 3 For your first login enter the default password 1234 to get into the Main Menu of the System Management Terminal SMT As you type a password the screen displays an X for each character you typed Enter Password XXXX Figure 2 3 Login Screen 1 Note that the default password is 1234 2 Note that if there is no activity for longer than 5 minutes your Prestige will automatically log you out and display a blank screen If you see a blank screen press Enter to bring up the password screen 2 6 Chapter 2 Hardware Installation amp Initial Setup Prestige 100WH Internet Access Router 2 6 Navigating the SMT Interface The SMT Syste
45. Telecommuting xvi 1 9 6 1 telecommuter 6 2 Telnet configuration 2 4 9 1 Troubleshooting connecting 11 3 LAN interface 11 2 starting up 11 1 WAN port connection 11 2 UDP 3 10 7 8 UNIX 5 4 10 7 UTP 2 4 WAN Port Setup 2 12 2 13 2 14 2 15 XMODEM 10 12 10 14 10 15 ZyXEL Support Group 10 16 Website vi 2 Index
46. WH sss 2 3 Figure 2 2 Power Onm Display uU HO Uu HU rele 2 5 Figure 2 3 LOGIN SCE SN cc ee citt ttti tte t t t ovi tie etti ds 2 6 Figure 2 4 SMT Main Menll citet tie titi ae 2 8 Figure 2 5 Menu 23 1 System Password seu cancer ener ede dare 2 9 Figure 2 6 Menu 1 General Setup seeeeeeen nenne terne 2 10 Figure 2 7 Menu 2 1 WAN Port Setup iiinn aaka 2 12 Figure 2 8 Menu 2 1 1 Advanced WAN Setup 2 14 Figure 3 1 Menu 3 Ethernet Setup eene neret tnnt 3 1 Figure 3 2 Menu 3 1 General Ethernet Setup eeeeene 3 2 Figure 3 3 Menu 3 2 TCP IP and DHCP Ethernet Setup eessseess 3 5 Figure 3 4 Menu 4 Internet Access Setup ssee 3 7 Figure 3 5 Single User Account Topology ssssenn 3 9 Figure 3 6 Menu 4 Internet Access Setup for Single User Account 3 11 Figure 3 7 Menu 4 1 Remote Node Script 3 15 Figure 4 1 Menu 11 Remote Node Setup ssssseeennn 4 1 Figure 4 2 Menu 11 1 Remote Node Profile for Dial up Line Applications 4 2 Figure 4 3 Menu 11 2 Remote Node PPP Options ssssene 4 7 Figure 5 1 LAN to LAN Application with TCP IP sssseseseeen 5 1 Figure 5 2 Menu 11 3 Remote Node Network Layer Options for TCP IP Applications 5 2 Figure 5 3 Sample IP Addresses for a LAN to LAN Connection with TCPI IP
47. ZyXEL TOTAL INTERNET ACCESS SOLUTION Prestige 100WH Internet Access Router User s Manual Prestige 100WH Internet Access Router Prestige 100WH Internet Access Router Copyright Copyright 1998 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patents rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Prestige 100WH Internet Access Router Federal Communications Commission FCC Interference Statement This device complies with Part 15 of FCC rules Operation is subject to the following two conditions This device may not cause harmful interfer
48. bnet Mask Enter the subnet mask for the remote network My WAN Addr Some implementations especially the UNIX derivatives require hosts on both ends of the link to have separate addresses from the LAN and that the addresses must have the same network number If this is the case enter the IP address assigned to the WAN port of your Prestige Note that this is the address assigned to your local Prestige not the remote router Please see Figure 5 3 for an explanation of My WAN Addr With Sample IP Addresses Single User Account This field should be set to Yes to enable the Single User Account Network Address Translation feature for this site Use the space bar to toggle between Yes and No See Chapter 3 Internet Access Application for more information on the Single User Account feature Server IP address If you are using the Single User Account feature and you want to make a server on your LAN for example a Web server accessible to outside users enter that servers IP address here Metric The metric represents the cost of transmission for routing purposes IP routing uses hop count as the measurement of cost with a minimum of 1 for directly connected networks Enter a number that approximates the cost for this link The number need not be precise but it must be between 1 and 16 In practice 2 or 3 is usually a good number Private This parameter determines if the Prestige
49. cess Router 2 3 Connect your Internet Access Router 2 3 1 Prestige 100WH Connections AN PSTN ISDN Network BR Power Power Adapter Outlet 1 Modem ISDN TA Modem ISDN TA O000000 s m me l RR ee a hr Ethernet LAN Connect Prestige 100WH Chapter 2 Hardware Installation amp Initial Setup 2 3 Prestige 100WH Internet Access Router This section outlines how to connect your Prestige to the LAN and the telephone line Refer to Figure 1 2 to identify all of the ports Then see Figure 2 1 when you attempt to make the various connections Follow these steps for a quick and correct installation of your Prestige Step 1 Connect Your Computer and Your Prestige For the initial setup and configuration of your Prestige you must use a terminal emulator on a workstation and connect the workstation s serial COM port to the console port with a RS 232 cable After your Prestige has been successfully installed you can modify the configuration through a remote telnet connection See Chapter 9 Telnet Configuration and Capabilities for detailed instructions on using telnet to configure your Prestige Step 2 Connect the WAN Device Connect the DTE port of the WAN device to the WAN port of the Prestige with a RS 232 cable Pl
50. creates a default route identical to the one derived from the primary ISP when this remote node is activated 3 6 2 To Switch ISP Once you have done this if you need to switch from your primary ISP to a backup ISP follow these steps Step 1 Enter Menu 11 and select your Primary ISP Step 2 In Menu 11 1 set the Active field to No Step 3 Enter Menu 11 again and select your Backup ISP Step 4 In Menu 11 1 set the Active field to Yes You will now be able to access the Internet through the backup ISP remote node Chapter 3 Internet Access Application 3 13 Prestige 100WH Internet Access Router 3 7 Editing Script Options For some ISP text login is required before it will start PPP negotiation The Prestige provides a script facility for this purpose The script has six programmable sets each is composed of an Expect string and a Send string After matching the message from the server to the Prestige returns the set s Send string to the server For instance a typical login sequence starts with the server printing a banner a login prompt for you to enter the user name and a password prompt to enter the password Welcome to Acme Inc Login myLogin Password To handle the first prompt you specify ogin as the Expect string and myLogin as the Send string in set 1 The reason for leaving out the leading L is to avoid having to know exactly whether it is upper or
51. d discussion on RIP versions Once you have completed filling in the Network Layer Options Menu press Enter to return to Menu 11 Press Enter at the message Press ENTER to Confirm to save your configuration or press Esc at any time to cancel Remote IP Address The Prestige compares the negotiated remote IP network number against the configured network number after IPCP IP Control Protocol negotiation The network number is computed by ANDing the IP address with the subnet mask e g if the IP address is 192 168 1 1 and the subnet mask 1s 255 255 255 0 then the network number is 192 168 1 0 Chapter 5 Remote Node TCP IP Configuration 5 5 Prestige 100WH Internet Access Router The comparison of the negotiated and configured IP network numbers as opposed to IP addresses means that as long as the resulting network numbers agree you don t have to know the exact IP address of the remote gateway On the other hand the Prestige will disconnect if the negotiated network number is different from the configured since it implies the routing information derived from the remote node is incorrect 5 1 2 Static Route Setup Static routes tell the Prestige routing information that it cannot learn automatically through other means This can arise in cases where RIP is disabled on the LAN or a remote network is beyond the one that is directly connected to a remote node Each remote node specifies only the network
52. e IP address of the remote gateway Edit IP To edit the parameters select Yes and press Enter This will bring you to Menu 11 3 Remote node Network Layer Options For more information on this screen refer to the Chapter 5 pertaining to the TCP IP protocol Edit Script Options To edit the parameters select Yes and press Enter This will bring you to Menu 11 4 Remote node Script Options See Section 3 7 Editing Script Options for details Telco Options Allocated Budget min Period hr This field sets a budget outgoing call time for the remote node The default for this field is 0 for no budget control This field sets the time interval to reset the above outgoing call budget control Session Options Input Filter Sets Output Filter Sets and Call Filter Sets In these fields select which filter set s you would like to apply to the incoming and outgoing traffic between this remote node and your Prestige You can choose from 12 different filter sets In addition you can link up to 4 filter sets together for further customization for example 1 5 9 12 The default is Blank Note that spaces are accepted in this field For more information on customizing your filter sets see Chapter 7 The default is blank that is no filters defined Chapter 4 Remote Node Confiquration 4 5 Prestige 100WH Internet Access Router Table 4 1 Remote Node Profile Menu Fields for Dial
53. e lines the default Dial string tells the modem that the line uses tone dialing If your switch still requires pulse dialing change the string to atdp For ISDN lines there are far more protocols and operational modes Please consult the documentation of your TA for you may need additional commands in both Dial and Init strings The default AT strings should work fine for the majority of modems Please consult the documentation of your WAN device if you need to alter them for your specific situation especially if you have an ISDN TA Chapter 2 Hardware Installation amp Initial Setup 2 15 Prestige 100WH Internet Access Router DTR Signal The majority of WAN devices default to hanging up the current call when the DTR Data Terminal Ready signal is dropped by the DTE When Drop DTR When Hang Up is set to yes the Prestige will use this hardware signal to force the WAN device to hang up in addition to issuing the drop command ATH Response Strings The response strings tell the Prestige the tags or labels immediately preceding the various call parameters sent from the WAN device The response strings have not been standardized please consult the documentation of your WAN device to find the correct tags Call Control Parameters Table 2 7 below describes the call control parameters Table 2 7 Advanced Modem Setup Call Control Parameters Field Description Dial Timeout The Prestige will disconnect
54. ease follow the instructions of your WAN device to connect it to the telephone or ISDN network and to the power outlet Power on the WAN device Step 3 Ethernet Connections Use Ethernet ports 1 2 3 and 4 at the rear panel to create an Ethernet 10Base T network Connect a workstation to the Prestige using a straight through 10Base T cable which is a Unshielded Twisted Pair UTP cable with RJ 45 connectors that look like a bigger telephone plug with 8 pins Step 4 Connect the Power Adapter to your Prestige Plug the power adapter into the port labeled POWER on the rear panel of your Prestige 2 4 Chapter 2 Hardware Installation amp Initial Setup Prestige 100WH Internet Access Router 2 4 Connecting External Hubs The Prestige can accommodate up to 4 workstations on the built in Ethernet hub if you have more than 4 then you need an external hub for the additional ones If this is the case connect the external hub to the Prestige using a straight through cable from the uplink port of the external hub to one of the 4 Ethernet ports of the Prestige Please make sure that the uplink port on the external hub is in the uplink mode usually with a toggle switch If your external hub does not have an uplink port then you must use a crossover cable to daisy chain it to the Prestige 2 5 Power On Your Prestige At this point you should have connected the computer the telephone line the Ethernet cable and the power supply to your
55. eeeeee 2 11 Table 2 5 WAN Port Setup Menu Fields ssseseeeneene 2 13 Table 2 6 Advanced WAN Setup Fields esssseeeeeese 2 15 Table 2 7 Advanced Modem Setup Call Control Parameters 2 16 Table 3 1 DHCP Ethernet Setup Menu Fields sssssssee 3 6 Table 3 2 TCP IP Ethernet Setup Menu Fields sseeeessssse 3 6 Table 3 3 Internet Account Information essen 3 7 Table 3 4 Internet Access Setup Menu Fields seesssse 3 8 Table 3 5 Single User Account Menu Fields senere 3 12 Table 3 6 Internet Setup Script Menu Fields sesessssss 3 15 Table 4 1 Remote Node Profile Menu Fields for Dial up Line Applications 4 2 Table 4 2 Remote Node PPP Options Menu Fields eessssss 4 7 Table 5 1 Remote Node Network Layer Options for a TCP IP Configuration 5 4 Table 5 2 Edit IP Static Route Menu Fields sssseeeee 5 8 Table 6 1 Remote Dial in Users Remote Nodes Comparison Chart 6 1 Table 6 2 Default Dial in Setup Fields ssssneee 6 5 Table 6 3 Edit Dial in User Menu Fields ssess 6 9 Table 7 1 Abbreviations Used in the Filter Rules Summary Menu 7 4 Table 7 2 Abbreviations Used If Filter Type Is IP
56. eeeeeeeeeeecaaeeeeeeeeeeeeenaaaes 1 34 1 4 1 Front Panel Description esses seien 1 74 1 4 2 Front Panel LEDSs 1 sessi sessi nnne nnns nna 1 75 1 4 3 WAN Port Status EEDS ttti tte i leas 1 86 1 5 Prestige 100WH Back Panel esessssessseeeeseeeenee enne 1 36 1 6 Applications for Prestige 100WH sssssssseeennnenn nn 1 5 1 6 1 Internet ACCESS i iot aer orte iet rt a aer en Peta 1 7 1 6 2 Internet Single User ACCOUNK 22 ccccceceeeeeeenneeteeeeeessesenieneeteeetseseee 1 7 1 6 3 LAN to LAN Connection ttt t ode i t aat state 1 8 1 6 Remote Access Server ssssssssssssssss esee 1 9 Chapter 2 Hardware Installation amp Initial Setup eeeseeeeeeeeeeeeeeeeeeneeeenenr eren nnn 2 1 2 1 Unpacking your Internet Access Router sssssss 2 1 2 2 Additional Installation Requirements ssssseesemmnnnn 2 2 2 3 Connect your Internet Access Router ssssssssssseeeerennnn 2 3 2 3 1 Prestige 100WH Connections sss 2 3 2 4 Connecting External Hubs W Wu u sseeeeeeeerrern rn ennen keen nn nennen nnn 2 5 Table of Contents vii Prestige 100WH Internet Access Router 2 5 Power On Your Prestige xtd dtd red e eds 2 5 2 6 Navigating the SMT Interface sssssssssseeennnnnnnnnn nen 2 7 2 6 1 System Management Terminal Interface Summary
57. egular telephone line or PSTN Public Switched Telephone Network or ISDN Integrated Service Digital Network In addition the integrated Ethernet 10Base T hub saves you the cost and clutter of an external hub Your Prestige 100WH is easy to install and to configure since you do not need to set any switch All functions of the Prestige are software configurable via either the SMT System Management Terminal Interface or the Java based Prestige Web Configurator PWC This manual concentrates on configuration via the SMT for detailed information on PWC please refer to the Prestige Web Configuration User s Manual About This User s Manual This user s manual covers all aspects of your Prestige 100WH operations and shows you how to get the best out of the multiple advanced features of your Internet Access Router This manual consists of eleven chapters designed to guide you through the correct configuration of your Prestige 100WH for various applications Preface XV Prestige 100WH Internet Access Router Structure of this Manual This manual is divided into five parts 1 Getting Started Chapters 1 2 is structured as a step by step guide to help you connect install and setup your Prestige 100WH to operate on your network 2 The Internet Chapter 3 describes how to configure your Prestige 100WH to connect to the Internet 3 Setting Up Advanced Applications Chapters 4 6 describes how to use your Prestige for more ad
58. eld Description Select the vendor specific encapsulation for the link There are Encapsulation two options in this field Standard PPP Standard PPP options will be used CISCO PPP Cisco PPP will be used Compression Turn on the Stac Compression The default for this field is Off Once you have completed filling in Menu 11 2 Remote Node PPP Options press Enter at the message Press ENTER to Confirm to save your configuration or press Esc at any time to cancel Chapter 4 Remote Node Confiquration Prestige 100WH Internet Access Router 4 2 Outgoing Authentication Protocol Generally speaking you should employ the strongest authentication protocol possible for obvious reasons However some vendor s implementation includes specific authentication protocol in the user profile It will disconnect if the negotiated protocol is different from that in the user profile even when the negotiated protocol is stronger than specified If you encounter the case where the peer disconnects right after a successful authentication please make sure that you specify the correct authentication protocol when connecting to such an implementation 4 8 Chapter 4 Remote Node Configuration Prestige 100WH Internet Access Router Chapter 5 Remote Node TCP IP Configuration This chapter shows you how to configure the TCP IP parameters of a remote node for LAN to LAN application 5 1 LAN to LAN
59. en implementing these filter sets you can link up to four of the filter sets together to screen the data packet Therefore with each filter set having up to six rules you can have a maximum of 24 rules active for a single filtering application 7 2 Chapter 7 Filter Configuration Prestige 100WH Internet Access Router 7 1 Configuring a Filter Set In order to distinguish between the 12 filter sets each filter set should have a name or some sort of Comments You can edit these Comments in the following way Step 1 From the Main Menu select option 21 Filter Set Configuration Step 2 When Menu 21 Filter Set Configuration appears you can choose among 12 filter sets Select the filter set you wish to configure no 1 12 then press Enter Step 3 This will bring you to the Edit Comments field Whatever the comments are for that filter set will be displayed in this field You can edit the comments you wish to use to identify that filter set Once you have completed filling in Edit Comments field press Enter at the message Press ENTER to confirm to save the configuration or press Esc at any time to cancel The new information will now be displayed in the read only section of Menu 21 Filter Set Configuration as shown in Figure 7 2 Menu 21 Filter Set Configuration Filter Filter Set 4 Comments Set Comments 1 7 2 8 3 9 4 10 5 VT 6 12 Enter Filter Set Number to Configure Edit Comments Press
60. ence This device must accept any interference received including interference that may cause undesired operations This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Notice 2 Shielded RS 232 cables are required to be used to ensure compliance with FCC Part 15 and it is the responsibility of the user to provide and use shielded RS 232 cables FCC Interference State
61. es if your Prestige will allow call back to the user upon dial in If this option is enabled your Prestige will call back to the dial in user if they request it In such a case your Prestige will disconnect the initial call from this user and dial back to the specified callback number see below No The default is no callback Optional The user can choose to disable callback Mandatory The user can not disable callback Phone Supplied This option allows the Remote Dial in User to specify the call back telephone by Caller number on a call by call basis This is useful when your Prestige returns a call back to a mobile user at different numbers for example a Sales Rep in a hotel Ifthe setting is Yes the user must send the callback number of his her choice to the Prestige in PPP negotiation Note that the default is No i e your Prestige always calls back to the fixed callback number specified in the next field Callback Phone If Phone Supplied by Caller is No then you must enter the telephone number to which your Prestige will call back Otherwise a N A will appear in the field Chapter 6 Dial in Server Applications 6 9 Prestige 100WH Internet Access Router Table 6 3 Edit Dial in User Menu Fields continued Field Description Rem CLID If you have enabled the CLID Authen field in Menu 13 then you need to specify the telephone number from which
62. evice The speed should be close to 4 times the speed of the WAN device For example 230400 AT Command Enter the AT commands to initialize the WAN device at Prestige start up String Init The string is sent to the WAN device again whenever it is modified For example at amp fsO Ow2s95 1 Advanced Setup To edit the Advanced Setup for this internal modem move the cursor to this field use the space bar to select Yes and press Enter This will bring you to Menu 2 1 1 Advanced WAN Setup The default initialization string tells a modem to load factory default amp f not to answer any incoming call s020 and to report line speed w2 and in CONNECT speed format s95 1 If you have an ISDN TA please consult its documentation Chapter 2 Hardware Installation amp Initial Setup 2 13 Prestige 100WH Internet Access Router 2 9 2 Advanced WAN Port Setup The Advanced WAN Port Setup Menu allows you to configure the AT Commands for the WAN device and the call control parameters Step 1 In Menu 2 1 move the cursor to the Advanced Setup field and press the space bar to select Yes then press Enter Step 2 When Menu 2 1 1 appears fill in the appropriate AT commands and call control parameters as shown in Figure 2 8 Menu 2 1 1 Advanced WAN Setup AT Command Strings Call Control Dial atdt Dial Timeout sec 60 Drop ath Retry Counter 0 Answer ata Retry Interval sec N
63. f bytes transmitted in the last second 8 RxB s The running display of the number of bytes received in the last second 9 Up Time Time this call has been up 10 Total Outgoing Shows the total outgoing call time for the WAN port since the system was call Time powered up 11 Ethernet Shows the current status of the LAN connection on your Prestige 12 Status Shows the current status of the LAN 13 TX Pkts The number of transmitted packets to LAN 14 RX Pkts The number of received packets from LAN Table 10 1 System Maintenance Status Menu Fields continued Chapter 10 System Maintenance 10 3 Prestige 100WH Internet Access Router Field Description 15 Collision Number of collisions more than one station try to transmit at the same time on the Ethernet 16 Name Displays the system name of your Prestige This information can be modified in Menu 1 General Setup 17 RAS S W The version number of the current RAS software Version 18 Ethernet Address Refers to the Ethernet MAC address assigned to your Prestige 19 LAN Packet Shows the first 48 octets of the LAN packet that triggered the last outgoing Which Triggered call By viewing the packet information you can determine which station Last Call has sent a packet to cause your Prestige to make an outgoing call Figure 10 3 shows two examples of LAN packets that trigger the call the first an ICMP echo ping packet and the second a DNS query
64. g Rem Password Enter the password used when this remote node calls into your Prestige Incoming Rem CLID This field is active only if Call Direction is either Both or Incoming Otherwise an N A appears in the field This is the Calling Line ID the telephone number of the calling party of this remote node If you enable the CLID Authen field in Menu 13 Default Dial In your Prestige will check the CLID in the incoming call against all CLID in the database If none of them match and the CLID Authen is Required the call will be rejected Chapter 4 Remote Node Configuration 4 3 Prestige 100WH Internet Access Router Table 4 1 Remote Node Profile Menu Fields for Dial up Line Applications continued Field Description Incoming Call Back This field will be valid only if Call Direction is Both Otherwise an N A appears in the field This field determines whether or not your Prestige will call back after receiving a call from this remote node If this option is enabled your Prestige will disconnect the initial call from this node and call it back at the Outgoing Primary Phone Number see below Outgoing My Login This is a required field if Call Direction is either Both or Outgoing Name Enter the login name when calling this remote node Outgoing My This is a required field if Call Direction is either Both or Outgoing Password Enter the password for y
65. ge 100WH Internet Access Router Protocols Supported TCP IP Transmission Control Protocol Internet Protocol network layer protocol PPP Point to Point Protocol link layer protocol SUA Single User Account and NAT Network Address Translation Integrated 4 Port Ethernet Hub The built in 4 port Ethernet 10base T hub saves you the cost and the clutter of an external hub Dial On Demand The Dial On Demand feature allows the Prestige to automatically place a call whenever you use your router to access the Internet Full Network Management Your Prestige allows menu driven network management via an RS 232 telnet connection or the Java based PWC Your Prestige is also equipped with a Call Detail Record to help analyze and manage your telephone bill PAP and CHAP Security The Prestige supports PAP Password Authentication Protocol and CHAP Challenge Handshake Authentication Protocol CHAP is more secure since the password is scrambled prior to transmission However PAP is readily available on more platforms DHCP Support DHCP Dynamic Host Configuration Protocol allows you to automatically assign TCP IP settings to hosts on your network Call Control Your Prestige provides budget management for outgoing calls and maintains a blacklist for unreachable phone numbers in order to save you the expense of unnecessary charges 1 2 Chapter 1 Getting to Know Your Internet Access Houter Prestige 100W
66. ge for TCP IP Ethernet Setup Table 3 2 TCP IP Ethernet Setup Menu Fields Field Description TCP IP Setup IP Address Enter the IP address of your Prestige in dotted decimal notation The default in this field is 192 168 1 1 IP Subnet Enter the subnet mask of your Prestige Mask The default in this field is 255 255 255 0 RIP This parameter determines how your Prestige handles RIP traffic Direction In Out both none The default in this field is Both Version Version of RIP packets sent by the Prestige The default in this field is RIP 1 When you have completed this menu press Enter at the prompt Press ENTER to Confirm to save your configuration or press Esc at any time to cancel 3 6 Chapter 3 Internet Access Application Prestige 100WH Internet Access Router 3 4 Internet Access Configuration Menu 4 of the SMT allows you to enter the Internet access configuration in one screen Menu 4 is actually a simplified setup for one f the four available remote nodes that you can access through menu 11 Before you configure your Prestige for Internet Access you need to collect your Internet account information from your ISP You can use Table 3 3 to record your Internet Account Information Table 3 3 Internet Account Information Internet Account Information Write your account information here IP Address of the ISP s Gateway Optional Telephone Number s of your ISP
67. ify in Hexadecimal the value that your Prestige should use to compare with the masked packet If the result from the masked packet matches Value then the packet is considered matched Once you have completed filling in Menu 21 1 2 generic Filter Rule press Enter at the message Press ENTER to Confirm to save your configuration or press Esc to cancel This data will now be displayed on Menu 21 1 Filter Rules Summary Chapter 7 Filter Configuration 7 11 Prestige 100WH Internet Access Router Chapter 8 System Password Your must enter the correct password before the Prestige will allow you to access the configuration The default password is 1234 As a security measure you have three attempts to enter the correct password after that you will have to wait a predetermined period before the Prestige will allow you to try again To prevent one user from overriding another your Prestige will only allow one user to login at one time 8 1 Configure the System Password The following steps describe a simple setup procedure for changing the password Step 1 From the Main Menu select option 23 System Password Step 2 In Menu 23 System Password type in your existing system password and press Enter Step 3 Type in your new system password and press Enter Step 4 Re type your new system password for confirmation purposes and press Enter Chapter 8 System Password 8 1 Prestige 100WH In
68. ines Follow the procedure below to get to the Log and Trace Step 1 Select option 24 from the Main Menu to access Menu 24 System Maintenance Step 2 From Menu 24 select option 3 to bring you to Menu 24 3 System Maintenance Log and Trace Chapter 10 System Maintenance 10 5 Prestige 100WH Internet Access Router Step 3 You will be given two options 1 View Error Log 2 Syslog and Accounting The following sections describe the fields involved in the trace and log options 10 3 1 View Error Log Selecting the first option from Menu 24 3 System Maintenance Log and Trace will display the Error Log in the system The Error Log not only provides the error messages but also is a source of information about your Prestige You can also clear the Error Log on your Prestige After each display you are prompted with an option to do so Enter the appropriate choice and press Enter Examples of typical Error and Information Messages are presented in Figure 10 5 63 e PINICINFO Session Begin Clear Error Log y n Figure 10 5 Examples of Error and Information Messages 10 6 Chapter 10 System Maintenance Prestige 100WH Internet Access Router 10 3 2 Syslog And Accounting The Prestige uses the UNIX syslog facility to log the CDR Call Detail Record and system messages to a syslog server Syslog and Accounting can be configured in Menu 24 3 2 System Maintenance Syslog and Accounting as
69. ion to a Remote Node or ISP Symptoms Corrective Action Can t Connect to a remote node Check Menu 24 1 to verify the WAN port status If it indicates or ISP down then refer to the section on the WAN port problems In Menu 24 4 5 do a manual call to that remote node The messages will show you whether the call is successful If the call fails verify the telephone number s in Menu 11 If the call is successful but the call still terminates then it must be a PPP negotiation problem Verify the following parameters in Menu 11 My Login My Password Route IP LAN Addr Also verify your IP address in Menu 3 2 Check the error log in Menu 24 3 1 this will usually give you hints of why that call was dropped If there is nothing in the log the call may have been dropped by the remote device Make sure that the configurations on the two devices are consistent 11 5 Problems with Remote User Dial in Table 11 5 Troubleshooting Remote User Dial in Symptoms Corrective Action Remote User Cannot dial in Verify the dial in user has the correct login name and password Verify that the IP address is specified correctly in Menu 13 Check that either the dial in supplying a valid IP address or that the Prestige is assigning a valid address from the IP pool Chapter 11 Troubleshooting 11 3 Prestige 100WH Internet Access Router 10Base T xv 1 4 1 6 2 2 2 4 Active field 3 13
70. is shown in Figure 3 7 Active Set 1 Expect Send Set 2 Expect Send Set 3 Expect Send Set 4 Expect Send Press Space Bar to Toggle Menu 4 1 Internet Setup Script Set 5 Expect Send Set 6 Expect Send Press ENTER to CONFIRM or ESC to CANCEL Figure 3 7 Menu 4 1 Internet Setup Script The following Table 3 6 describes each field in Menu 4 1 Internet Setup Script Table 3 6 Internet Setup Script Menu Fields Field Description Active Press the space bar to toggle between Yes and No Set 1 6 Expect Enter an Expect string to capture After capturing the Expect string the Prestige will send out the string in the Send field Set 1 6 Send Enter a string to send out after the Expect string is matched Press Enter at the message Press ENTER to Confirm to save your script or press Esc at any time to cancel Chapter 3 Internet Access Application 3 15 Prestige 100WH Internet Access Router Chapter 4 Remote Node Configuration A remote node is required for placing calls to a remote gateway A remote node represents both a remote gateway and the network behind it across a WAN connection Please note that when you use Menu 4 to configure the Internet access you are actually configuring one of the four remote nodes available in your Prestige Once a remote node is configured properly traffic to the remote network
71. l in users for example Telecommuters and remote nodes There are several differences between dial in users and remote nodes as summarized in Table 6 1 Table 6 1 Remote Dial in Users Remote Nodes Comparison Chart Remote Dial in Users Remote nodes Your Prestige will only answer calls from dial in Your Prestige can make calls to or answer calls users from the remote node All dial in users share one common set of Each remote node can have its own set of parameters as defined in the Default Dial In parameters such as call budget etc Setup Menu 13 This chapter discusses how to setup Default Dial in parameters for both remote node and remote dial in users The following sections give two examples of how your Prestige can be configured as a dial in server for both 6 1 Telecommuting Telecommuting enables people to work at remote sites and yet still have access to the resources in the business office Typically a telecommuter will use a client workstation with TCP IP and dial out capabilities for example a Windows 95 PC or a Macintosh connected to a modem For telecommuters to call in to your LAN you need to configure a dial in user profile for each telecommuter Additionally you need to configure the Default Dial In Setup to set the operational parameters for all dial in users You can configure up to eight dial in users for your Prestige Chapter 6 Dial in Server Applications 6 1 Prestige 100WH I
72. ld does not apply to CHAP authentication Chapter 6 Dial in Server Applications 6 5 Prestige 100WH Internet Access Router Table 6 2 Default Dial in Setup Fields continued Field Description Callback Budget Management Allocated Budget min This field sets the budget callback time for all the dial in users The default for this field is 0 for unlimited budget Callback Budget Management Period hr This field sets the time interval to reset the above callback budget control Dial In IP Address Supplied By Dial in User If set to Yes it tells your Prestige to allow a remote host to specify its own IP address If set to No the remote host must use the IP address assigned by your Prestige from the IP pool configured below This is to prevent the remote host from using an invalid IP address and potentially disrupting the whole network Dial In IP Address Supplied By IP Pool This field tells your Prestige to provide the remote host with an IP address from the pool This field is required if Dial In IP Address Supplied By Dial in User is set to No You can configure this field even if Dial in User is set to Yes in which case your Prestige will accept the IP address if the remote peer specifies one otherwise an IP address is assigned from the pool IP Pool IP Start Addr This field is active only if you selected Yes in the Dial In IP Address Supplied By
73. lower case Similarly you specify word as the Expect string and your password as the Send string for the second prompt in set 2 Please note that the ordering of the sets is significant i e starting from set 1 the Prestige will wait until the Expect string is matched before it proceeds to set 2 and so on for the rest of the script When both the Expect and the Send fields of the current set are empty the Prestige will terminate the script processing and start PPP negotiation This implies two things first the sets must be contiguous the sets after an empty one are ignored Second the last set should match the final message sent by the server For instance if the server prints Login successful Starting PPP after you enter the password then you should create a third set to match the final PPP but without a Send string Otherwise the Prestige will start PPP prematurely right after sending your password to the server 3 14 Chapter 3 Internet Access Application Prestige 100WH Internet Access Router If there are errors in the script and it gets stuck at a set for longer than the Dial Timeout in menu 2 default 60 seconds the Prestige will timeout and drop the line To debug a script go to Menu 24 4 to initiate a manual call and watch the trace display to see if the sequence of messages and prompts from the server differs from what you expect The Internet Setup Script menu
74. m Management Terminal is the interface that you use to configure your Prestige Several operations that you should be familiar with before you attempt to modify the configuration are listed in Table 2 2 Table 2 2 Main Menu Commands Operation Press lt read gt Description Move forward to Enter To move forward to a sub menu type in the number of the another menu desired sub menu and press Enter Move backward Esc Press the Esc key to move back to the previous menu to a previous menu Move the cursor Enter or Within a menu press Enter to move to the next field You can UDVID also use the Up Down arrow keys to move to the previous Up Down and the next field respectively arrow keys Enter information Fill in or There are two types of fields that you will need to fill in The first Press the requires you to type in the appropriate information The second Space bar to toggle gives you choices to choose from In the second case press the Space bar to cycle through the available choices Required fields lt gt All fields with the symbol lt gt must be filled in order be able to save the new configuration N A fields lt N A gt Some of the fields in the SMT will show a lt N A gt This symbol refers to an option that is not available Save your Enter Save your configuration by pressing Enter at the configuration message Press ENTER to confirm or ESC to
75. ment iii Prestige 100WH Internet Access Router Information for Canadian Users The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Industry Canada does not guarantee that the equipment will operate to a user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment For their own protection users should ensure that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users
76. n 0 and 255 For example TCP is 6 and UDP is 17 IP Source Route Determine whether to check the source route Destination IP Addr Enter the destination IP Address of the packet you wish to filter The address is usually written in dotted decimal notation such as a b c d where a b c and d are numbers between 0 and 255 Destination IP Mask Enter the IP mask that will be used to mask the bits of the IP Address given in Destination IP Addr Destination Port Enter the destination port of the packets that you wish to filter The range of this field is 0 to 65535 Destination Port Comp Select the comparison you wish to apply to the value given in Destination Port Source IP Addr Enter the source IP Address of the packet you wish to filter Source IP Mask Enter the mask that will be used to mask the bits of the IP Address given in Source IP Addr Source Port Enter the source port of the packets that you wish to filter The range of this field is 0 to 65535 Source Port Comp Select the comparison you wish to apply to the value given in Source Port TCP Estab This field is applicable for TCP only and will be inactive N A if it is IP protocol field is not 6 In this field you specify when to apply the filter There are two options Yes filter match only established TCP connections No filter match any TCP packets 7 8 Chapter
77. nd is enabled by default Chapter 3 Internet Access Application 3 3 Prestige 100WH Internet Access Router IP Pool Setup The Prestige is pre configured with a pool of 32 IP addresses starting from 192 168 1 33 to 192 168 1 64 This configuration leaves 31 IP addresses excluding the Prestige itself in the lower range for other server machines e g server for mail FTP telnet web etc that you may have DNS Sever Address es DNS Domain Name System is for mapping a domain name to its corresponding IP address and vice versa e g the IP address of www zyxel com is 204 217 0 2 The DNS server s is extremely important because without it you must know the IP address of a machine before you can access it The DNS server address es that you enter in the DHCP setup is passed to the client machines along with the assigned IP address and subnet mask Make sure that you obtain the IP address of the DNS server s from your ISP Your workstations will need this information even if you don t use the Prestige s DHCP server 3 2 4 More on IP Address and Subnet Mask Similarly to the houses on a street that share a common street name the machines on a LAN share one common network number Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask If you
78. nd the connected WAN device on your Prestige with Menu 2 W AN Port Setup If advanced setup is required go into Menu 2 1 When you are finished press Enter in Menu 2 1 to save your configuration 2 9 1 WAN Port Setup To configure the WAN Port on the Prestige follow these steps Step 1 Select option 2 WAN Port Setup in the Main Menu by typing 2 at the menu selection number prompt Step 2 This will bring up Menu 2 WAN Port Setup as shown in Figure 2 7 Menu 2 1 WAN Port Setup Modem Name ZyXEL Active Yes Direction Outgoing Phone Number Port Speed AT Command String Init at amp fs0 0w2s95 1 Advanced Setup No Press ENTER to Confirm or ESC to Cancel Figure 2 7 Menu 2 1 WAN Port Setup 2 12 Chapter 2 Hardware Installation amp Initial Setup Prestige 100WH Internet Access Router Table 2 5 describes how to configure the internal modem Table 2 5 WAN Port Setup Menu Fields Field Description Modem Name Enter a descriptive name for the WAN device on the WAN Port Active Set to Yes to activate the WAN port Call Direction Set the call direction for the WAN device Phone Number Enter the telephone number assigned to your line by your telephone company Note that your Prestige only accepts digits do not include dashes and spaces in this field Port Speed Press the space bar to select the speed of the RS 232 link between Prestige and the WAN d
79. nel 1 call Session Information Messages line 1 channel 1 call line 1 channel 1 call 45 41 41 101 101 IP address mismatch IPCP up 306L IPCP down 306L 10 8 Chapter 10 System Maintenance Prestige 100WH Internet Access Router 10 4 Diagnostic The diagnostic functions allow you to test aspects of your Prestige to determine if it is working properly Menu 24 4 allows you to choose among various types of diagnostic tests to evaluate your system as shown in Figure 10 7 Menu 24 4 System Maintenance Diagnostic WAN System 21 Reboot System 1 Drop WAN Port 2 Reset WAN Port 3 Manual Calll 4 Redirect to WAN Port 22 Command Mode TCP IP 11 Internet Setup Test 12 Ping Host Enter Menu Selection Number Manual Call Remote Node N A Host IP Address N A Figure 10 7 Menu 24 4 System Maintenance Diagnostic Follow the procedure below to get to Diagnostic Step 1 From the Main Menu select option 24 to access Menu 24 System Maintenance From this menu select option 4 Diagnostic This will bring you to Menu 24 4 Step 2 System Maintenance Diagnostic Chapter 10 System Maintenance 10 9 Prestige 100WH Internet Access Router The following Table describes the eight diagnostic test options available in Menu 24 4 Table 10 3 System Maintenance Menu Diagnostic Test Options Fields Description Drop WAN Port This command will dro
80. ntains the instructions on how to configure the remote node menu Table 4 1 Remote Node Profile Menu Fields for Dial up Line Applications Field Description Rem Node Name This is a required field Enter a descriptive name for the remote node for example Corp This field can support up to eight characters This name must be unique from any other remote node name or dial in user name Active Press the space bar to toggle between Yes and No Inactive nodes are displayed with a minus sign at the beginning of the name in Menu 11 4 2 Chapter 4 Remote Node Configuration Prestige 100WH Internet Access Router Table 4 1 Remote Node Profile Menu Fields for Dial up Line Applications continued Field Description Call Direction f this parameter is set to Both your Prestige can both place and receive calls to from this remote node f set to Incoming your Prestige will not place a call to this remote node f set to Outgoing your Prestige will drop an incoming call from this remote node Several other fields in this menu depend on this parameter For example in order to enable Call Back the Call Direction must be Both Incoming Rem Login Enter the login name that this remote node uses to call into your Prestige The login name in this field combined with the Rem Password will be used to authenticate the incoming calls from this node Incomin
81. nternet Access Router An example of telecommuting is shown in Figure 6 1 Corporate LAN Telecommuter Remote User Ethernet LAN koossa PSTN ISDN Network 1 m Modem Modem F al A dir ISDN TA ISDN TA y y Prestige 100WH Figure 6 1 Example of Remote User Telecommuter 6 2 Chapter 6 Dial in Server Applications Prestige 100WH Internet Access Router 6 2 LAN to LAN Application Your Prestige can also be used as a LAN to LAN server This application allows your Prestige to connect two geographically separate LANs For your Prestige to be set up as a LAN to LAN server you need to configure the Default Dial In Setup to set the operational parameters for incoming calls Additionally you will have to create a remote node for the router on the remote network See Chapter 5 Hemote Node Configuration An example of your Prestige being used as a LAN to LAN server is shown in Figure 6 2 Remote Network Local Network LAN to LAN Server iura a cd Coa mem Modem Sir Modem ISDN TA C4 ISDNTA Prestige 100WH Prestige 100WH ow Figure 6 2 Example of a LAN to LAN Application Chapter 6 Dial in Server Applications 6 3 Prestige 100WH Internet Access Rou
82. otal Budget Elapsed Time Total Period T Spill No Budget No Budget 2y ERE SEERE edis E is a rre re un n eee et ae ee 5 Dial in User No Budget No Budget Reset Node 0 to update screen Figure 10 17 Menu 24 9 3 Budget Management The total budget is the time limit on the accumulated time for outgoing call to a remote node or for calling back to the dial in users collectively When this limit is reached the call will be dropped and further outgoing calls to that remote node or dial in user callback will be blocked After each period the total budget is reset The default for the total budget is 0 minutes and the period is 0 hours meaning no budget control You can reset the accumulated connection time in this menu by entering the index of a remote node or the dial in users The budget and the reset period can be configured in the Menu 11 and 13 for a remote node and for the dial in user respectively 10 18 Chapter 10 System Maintenance Prestige 100WH Internet Access Router Chapter 11 Troubleshooting This chapter covers ways of dealing with potential problems you may run into when using your Prestige After each problem description some instructions are provided to help you to diagnose and to solve the problem 11 1 Problems Starting Up the Prestige Table 11 1 Troubleshooting the Start Up of your Prestige Troubleshooting Corrective Action None of the LEDs are on when Check the power cord and the p
83. our Prestige when it calls this remote node Outgoing Authen This field sets the authentication protocol allowable when the Prestige calls this remote node Options for this field are CHAP PAP Your Prestige will agree to either CHAP or PAP when requested by the remote node CHAP Use CHAP only e PAP Use PAP only Outgoing Pri mary Both the Primary Phone number and the Secondary Phone number Sec ondary refer to the number that your Prestige will dial to connect to the Phone remote node Your Prestige will always call the remote node using Numbers the Primary Phone number first If the Primary Phone number is busy or does not answer your Prestige will call the Secondary Phone number if available Some areas require dialing the pound sign before the phone number for local calls A symbol may be included at the beginning of the phone numbers 4 4 Chapter 4 Remote Node Configuration Prestige 100WH Internet Access Router Table 4 1 continued Remote Node Profile Menu Fields for Dial up Line Applications Field Description Edit PPP Options To edit the PPP options for this remote node move the cursor to this field use the space bar to select Yes and press Enter This will bring you to Menu 11 2 remote node PPP Options For more information on configuring PPP options see the section Editing PPP Options Rem IP Addr This is a required field Enter th
84. ower supply and make sure it you power on the Prestige is properly connected to your Prestige If the error persists you may have a hardware problem In this case you should contact technical support You cannot access the Prestige 1 Check to see if the Prestige is connected to your via the console port computer s serial port 2 Check to see if the VT100 terminal emulation communications program is configured correctly The communications software should be No parity 8 Data bits 1 Stop bit configured as follows 9600 Baud rate Chapter 11 Troubleshooting 11 1 Prestige 100WH Internet Access Router 11 2 Problems With the Modem Table 11 2 Troubleshooting a WAN Port Connection Symptoms Corrective Action No modem TA lights are on while Check if the modem TA is properly connected to the wall placing a call jack 11 3 Problems with the LAN Interface Table 11 3 Troubleshooting the LAN Interface Symptoms Corrective Action Can t ping a station on the LAN Check if the LAN LED on the front panel of your Prestige is on If it is off then check the cable connecting your Prestige to that station Verify that the IP address and the subnet mask in Menu 3 2 are valid for that LAN 11 2 Chapter 11 Troubleshooting Prestige 100WH Internet Access Router 11 4 Problems Connecting to a Remote node or ISP Table 11 4 Troubleshooting a Connect
85. p the current call Reset WAN Port This command will reset the WAN Port Redirect to WAN Port This command will redirect the keyboard to the WAN Port Anything you type will be sent to the WAN device and the device s response will be shown on your terminal Internet Setup Test This test checks to see if your Internet access configuration is correct When this option is chosen your Prestige will call the ISP and perform the PPP negotiations If everything is working properly you will receive an appropriate response Otherwise note the error message and consult your network administrator Ping Host This diagnostic sends an ICMP echo packet to the remote host and shows you the round trip time when the Prestige gets a response This is to test if the host is reachable via TCP IP Reboot System This option reboots the system Command Mode This option allows you to enter the command mode This mode allows you to diagnose and test your Prestige using a specified set of commands Manual Call This option allows you to manually place a call to a remote node The Prestige will show you traces of what is happening during the call setup and PPP negotiation 10 10 Chapter 10 System Maintenance Prestige 100WH Internet Access Router Figure 10 8 displays an example of a successful connection after selecting option 3 Manual Call in Menu 24 4 Start dialing for node 1 Hi
86. restige After successfully uploading the new firmware type atgo to restart your Prestige Menu 24 7 1 System Maintenance Upload RAS Code To load the RAS code type atur while in debug mode and wait for Starting XMODEM upload before beginning to upload code Type atgo after code has successfully loaded to start RAS Proceeding with the upload will erase the current RAS code Do You Which To Proceed Y N Figure 10 11 Menu 24 7 1 Example of Uploading RAS Using PCPLUS 10 14 Chapter 10 System Maintenance Prestige 100WH Internet Access Router 10 7 2 Uploading ROM File Menu 24 7 2 shows you the instructions for uploading ROM file Uploading the ROM file replaces the entire ROM file system which includes the Prestige s configuration system related data the error log and the trace log If you answer yes to the prompt the Prestige will reboot automatically Press any key when you see the message Press Any key to enter Debug Mode within 3 seconds to enter debug mode Once in debug mode type atur3 and wait for your Prestige to respond with Starting XMODBM upload to begin uploading the ROM file upload procedure varies depending on the software used to access your Prestige After successfully uploading the ROM file type atgo to restart your Prestige If you upload the default ROM file you will lose all configurations that you had before and the console port will be set to the default of 9
87. restige 100WH Internet Access Router 1 4 Prestige 100WH Front Panel 1 4 1 Front Panel Description PWR Power LED CD 2 RUN Normal Operation Blinking S ETHERNET COL 1 2 3 4 4 PORT 10Base T HUB Collisions on LAN Active Ethernet Port WAN RDY TXD RXD DTR RTS CTS WAN Port Ready Transmit Receive DTE Ready Request to Send Clear to Send Oo 4 ETHERNET WAN Prestige 100WH PWR RUN COL 1 2 3 4 RDY TXDRXD DIRRTS CTS Internet Access Router URE RER RE Figure 1 1 Prestige 100WH Front Panel 1 4 Chapter 1 Getting to Know Your Internet Access Router Prestige 100WH Internet Access Router 1 4 2 Front Panel LEDS The LED indicator lights on the front panel indicate the operational status of your Prestige The following table describes the LED functions Table 1 1 LED Functions LED Function Indicator Active Description Status PWR Power LED Green On Power is being applied to the Prestige RUN Running Green Blinking The Prestige is functioning properly Status LED ETHER COL Collisions Green On Transmission collisions have occurred NET on the LAN 1 2 3 4 Link status Green On An active station is connected to the amp Activity port Blinking The station connected to the port is
88. s express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center refer to the separate Warranty Card for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid USA and territories only If the customer desires some other return destination beyond the U S borders the customer shall bear the cost of the return shipment This warranty gives you specific legal rights and you may also have other rights which vary from state to state ZyXEL Limited Warranty V Prestige 100WH Internet Access Router Customer Support If you have questions about your ZyXEL product or desire assistance contact ZyXEL Communications Corporation offices worldwide in one of the following ways North America ZyXEL Communications Inc 4920 E La Palma Avenue Anaheim CA 92807 USA Telephone 714 693 0808 call between 8 00 AM and 5
89. s xv xvi 1 1 1 7 1 8 5 3 Login name 3 7 3 8 4 4 Index l 1 Prestige 100WH Internet Access Router Manual Call 10 10 10 11 Metric 5 4 5 8 Modem external modem 1 1 NAT 1 2 3 10 PAP 1 2 1 9 4 4 6 5 Password 1 2 2 6 2 8 2 9 3 7 3 8 3 14 4 3 4 4 6 5 6 9 8 1 11 3 Phone Number pri mary 3 8 sec ondary 3 8 4 4 Power Adapter 2 1 2 4 PPP 1 2 1 3 3 14 4 5 4 7 6 5 6 9 10 10 11 3 PPP Options 4 5 4 7 6 5 Primary ISP 3 13 PSTN initialization 2 5 2 13 RAS 10 4 10 13 10 14 Remote Node configuration 4 1 6 3 network layer options 5 2 5 3 5 4 5 5 profile 4 1 4 2 4 3 4 4 4 5 4 6 4 7 5 2 5 3 setup 2 8 4 1 5 2 RIP 3 3 3 6 3 13 4 6 5 4 5 5 5 6 7 1 direction 3 3 3 6 RJ 45 cable 1 6 2 4 ROM vi 10 12 10 13 10 15 Routing 5 8 7 8 11 3 RS 232 cable iii 2 4 Server 1 1 1 9 2 8 3 3 3 4 3 6 3 7 3 8 3 10 3 12 3 14 3 15 5 4 6 1 6 3 6 10 10 7 SMT xv 2 6 2 7 2 8 3 7 3 9 Static Route 5 6 5 7 IP static route 5 7 5 8 setup 5 6 5 7 SUA 1 2 1 7 3 0 3 10 3 11 3 12 Subnet Mask 3 2 3 4 3 5 3 6 3 13 5 4 5 5 5 8 11 2 Subnetwork Class C 3 2 System Maintenance 2 8 10 1 10 2 10 3 10 4 10 5 10 6 10 7 10 9 10 10 10 12 10 13 10 15 10 16 diagnostic 10 9 10 10 system status 10 2 System Management Terminal xv 2 6 2 7 2 8 TCP IP configuration 5 1 5 4 5 5 Telco Options 4 5 6 5
90. shown in Figure 10 6 Menu 24 3 2 System Maintenance Syslog and Accounting Syslog Active No Syslog IP Address Log Facility Local 1 Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle Figure 10 6 Menu 24 3 2 System Maintenance Syslog and Accounting You need to configure the following 3 parameters described in Table 10 2 to activate syslog Table 10 2 System Maintenance Menu Syslog Parameters Parameter Description Active Use the space bar to turn on or off the syslog option Syslog IP Address Enter the IP Address of the syslog server Log Facility Use the space bar to toggle between the 7 different Local options The log facility allows you to log the message in different files in the server Please refer to your UNIX manual for more detail Chapter 10 System Maintenance 10 7 Prestige 100WH Internet Access Router Your Prestige sends three different types of syslog messages Call information messages i e CDR Error information messages and Session information messages Some examples of these syslog messages are shown below Call Information Messages line 1 channel 1 call 41 line 1 channel 1 call 41 line 1 channel 1 call 41 Error Information Messages line 1 channel 1 call 44 C01 C01 C01 Incoming Call 40001 ANSWER Connected 64K 40001 Incoming Call Call Terminated CLID call refuse line 1 chan
91. stige 100WH Internet Access Router 1 6 Applications for Prestige 100WH The Prestige offers complete solutions for your WAN applications such as Internet Access LAN to LAN Connections telecommuting and remote access 1 6 1 Internet Access The Prestige is the ideal high speed solution for Internet Access Your Prestige supports the TCP IP protocol which is the lingua franca of the Internet It is also compatible with access servers manufactured by major vendors such as Cisco and Ascend A typical Internet Access application is shown in Figure 1 3 Figure 1 3 Internet Access Application Ethernet LAN INTERNET f reme pcm Modem amp ISDN TA s Ff y Prestige 100WH 1 6 2 Internet Single User Account For a small office environment the Single User Account SUA feature allows multiple users on the LAN to access the Internet concurrently for the cost of a single user The Single User Account address mapping can also be used for LAN to LAN connection Chapter 1 Getting to Know Your Internet Access Router 1 7 Prestige 100WH Internet Access Router 1 6 3 LAN to LAN Connection Your Prestige can dial to and answer calls from another remote access router A typical LAN to LAN application for your Prestige is to connect the Corporate Office LAN with the Branch Office as shown in Figure 1 4
92. t any key to continue Dialing chan lt 2 gt phone last 9 digit gt 40101 Call CONNECT speed lt 64000 gt chan lt 2 gt prot lt 1 gt LCP up CHAP send response CHAP login to remote OK IPCP negotiation started IPCP up Figure 1 Figure 10 9 shows a trace example where authentication failed Strat dialing for node 1 Hit any key to continue Dialing chan lt 2 gt phone last 9 digit gt 40101 Call CONNECT speed 64000 chan lt 2 gt prot lt 1 gt LCP up CHAP send response Login to remote failed Check name passwd Receive Terminal REQ IPCP down Line Down chan lt 2 gt Chapter 10 System Maintenance 10 11 Prestige 100WH Internet Access Router 10 5 Backup Configuration Option 5 from Menu 24 System Maintenance allows you to backup the current Prestige configuration to your workstation Backup is highly recommended once your Prestige configuration is functioning You must perform the backup and restore through the console port Any serial communications program should work fine however you must use XMODEM protocol to perform the download upload Please note that terms download and upload are relative to the workstation Download means to transfer from another machine to the workstation while upload means from your workstation to another machine 10 6 Restore Configuration Selecting option 6 from Menu 24 System Maintenance to restore the configuration from yo
93. ter 6 3 Default Dial In Setup This section covers the default dial in parameters The parameters in Menu 13 affect incoming calls from all remote dial in users and remote nodes until authentication is completed Once authentication is completed and if it matches a remote node your Prestige will use parameters from that particular remote node Menu 13 Default Dial in Setup Telco Options IP Address Supplied By CLID Authen None Dial in User Yes IP Pool No PPP Options IP Start Addr N A Recv Authen CHAP PAP Compression Yes Session Options Mutual Authen No Input Filter Sets PAP Login N A Output Filter Sets PAP Password N A Idle Timeout 300 Callback Budget Management Allocated Budget min Period hr Press ENTER to CONFIRM or ESC to CANCEL Press Space Bar to Toggle Figure 6 3 Menu 13 Default Dial in Setup From the Main Menu enter 13 to go to Menu 13 Default Dial in Setup This section will describe how to configure the protocol independent fields in this menu For the protocol dependent fields refer to the appropriate chapters 6 4 Chapter 6 Dial in Server Applications Prestige 100WH Internet Access Router Table 6 2 describes and contains information on how to configure each parameter in Menu 13 Default Dial in Setup Table 6 2 Default Dial in Setup Fields Field Description Telco Options CLID Authen This field sets the CLID Calling Line ID authen
94. ternet Access Router Chapter 9 Telnet Configuration and Capabilities 9 1 About Telnet Configuration When you first configure your Prestige it must be done via the console port since your Prestige does not have the network parameters set yet However once your Prestige has been configured you can telnet to the Prestige remotely to perform the configuration as shown in Figure 9 1 Telnet from any TCP IP Network station on the Network CP etwo Prestige with Network IP Address R Telnet from any Remote Location ae 3 1 PSTN ISDN Network NEST lt Modem Modem Sa nS ISDN TA ISDN TA p Prestige 100WH Ethernet LAN Figure 9 1 Telnet Configuration on a TCP IP Network Chapter 9 Telnet Configuration and Capabilities 9 1 Prestige 100WH Internet Access Router 9 2 Single Administrator To prevent confusion and discrepancy on the configuration your Prestige will only allows one user to login at any time Your Prestige also gives priority to the console port over telnet If you have already connected to your Prestige via telnet you will be logged out if another user is connecting to the Prestige via the console port 9 2 1 System Timeout There is a system timeout of 5 minutes 300 seconds for either the console port or telnet Your Prestige will automatically log you out if there is
95. there are more rules to check N means there aren t more rules to check m Refers to Action Matched F means to forward the packet D means to drop the packet N means check the next rule n Refers to Action Not Matched F means to forward the packet D means to drop the packet N means check the next rule The protocol dependent filter rules abbreviation are listed as follows If the filter type is IP TCP IP the following abbreviations listed in Table 7 2 will be used Table 7 2 Abbreviations Used If Filter Type Is IP Abbreviation Description Pr Protocol SA Source Address SP Source Port number DA Destination Address DP Destination Port number Chapter 7 Filter Configuration 7 5 Prestige 100WH Internet Access Router If the filter type is GEN generic the following abbreviations listed in Table 7 3 will be used Table 7 3 Abbreviations Used If Filter Type Is GEN Abbreviation Description Off Offset Len Length For more information on configuring the filter rule parameters refer to the next section To configure a specific filter rule simply select the number of the filter rule 1 6 you wish to configure and press Enter This will take you to Menu 21 1 1 TCP IP Filter Rule in next section 7 2 Configuring a Filter Rule There are four types of filter rules that you can configure Some of the parameters
96. this dial in user calls Your Prestige will check this number against the CLID in the incoming call If they do not match and the CLID Authen is Required then your Prestige will not answer the call Idle Time out Enter the idle time in seconds This time out determines how long the dial in user can be idle before your Prestige disconnects the call Idle time is defined as the period of time where there is no data traffic between the dial in user and your Prestige The default is 300 seconds 5 minutes Once you have completed filling in Menu 14 1 Edit Dial in User press Enter at the message Press ENTER to Confirm to save your configuration or press Esc at any time to cancel 6 5 CLID Authentication CLID Calling Line ID authentication affords you the security of limiting a user to only initiate connections from a fixed location The Prestige uses the caller ID sent by the switch to match against the CLIDs in the database Please note that for CLID authentication to work on the Prestige your telephone company must support caller ID You must also include the AT command that enables call ID detection on your modem in Menu 2 1 6 6 Callback Callback serves two purposes One is security When set to callback to a fixed number an intruder will not gain access to your network even if he she stole the password from your user because the Prestige always calls back to the pre configured number The other is ease
97. tication parameter for all incoming calls There are three options for this field None No CLID is required Required CLID MUST be available or the Prestige will not answer the call Preferred If the CLID is available then CLID will be used for authentication If the CLID is not available authentication is done in PPP negotiation PPP Options Recv Authen This field sets the authentication protocol used for incoming calls User names and passwords are configured in the next section Dial in Users Setup Options for this field are CHAP PAP Your Prestige will try CHAP first but PAP will be used if CHAP is not available CHAP Use CHAP only PAP Use PAP only None Your Prestige will try CHAP first but no authentication is required if CHAP is not available PPP Options Mutual Authen Some vendors for example Cisco implement mutual authentication That is the node that initiates the call will request a user name and password from the far end that they are dialing to If the remote node that is dialing in implements this type of authentication set this field to Yes PAP Login This field will only be enabled if the Mutual Authen Field is Yes Enter in the PAP login name for this Prestige This field does not apply to CHAP authentication PAP Password This field will only be enabled if the Mutual Authen is Yes Enter the PAP password for this Prestige This fie
98. tion Chapter 4 M Remote Node TCP IP Configuration Chapter 5 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Filter Configuration System Password Telnet Configuration System and Capabilities Maintenance TROUBLESHOOTING r Chapter 11 Troubleshooting Preface xvii Prestige 100WH Internet Access Router Chapter 1 Getting to Know Your Internet Access Router This chapter describes the key features and applications of your Prestige 100WH Internet Access Router 1 1 Prestige 100WH Internet Access Router Congratulations on the purchase of your ZyXEL Prestige 100WH Internet Access Router Your Prestige integrates a 4 port hub and one high speed WAN Wide Area Network port into a single package The Prestige is ideal for everything from Internet browsing to dial in server to making LAN to LAN connections to remote networks 1 2 Features of Prestige 100WH Your Prestige is packed with a number of features that give it the flexibility to provide a complete networking solution for almost any user Ease of Installation Your Prestige is quick and easy to install Physically it resembles an external modem except for the fact that it is a router hub High Speed WAN Port The high speed RS232 WAN port allows you to use either a modem or an ISDN TA Terminal Adapter for your wide area networking applications Chapter 1 Getting to Know Your Internet Access Router 1 1 Presti
99. u allows you to define the filter sets that you wish to apply to your Ethernet traffic From Menu 3 Ethernet Setup enter 1 to go to Menu 3 1 General Ethernet Setup Menu 3 1 General Ethernet Setup Input Filter Sets Output Filter Sets Press ENTER to Confirm or ESC to Cancel Figure 3 2 Menu 3 1 General Ethernet Setup Filters are not required for your Prestige to function properly However input and output filter sets may be useful to block certain packets reduce traffic and prevent a security breach on your Ethernet If you have a need for filters read about Chapter 7 Filter Set Configuration then return to this menu to define the appropriate filter sets 3 2 TCP IP Ethernet and DHCP Setup 3 2 1 IP Address and Subnet Mask The Prestige is pre configured in the factory with an IP address of 192 168 1 1 and a subnet mask of 255 255 255 0 Class C This setup should work fine for the basic Internet access application It is strongly recommend that you do not change them unless your ISP or network administrator assigns you a block of registered IP addresses 3 2 Chapter 3 Internet Access Application Prestige 100WH Internet Access Router Note on IP Address Assignment Every machine on your Ethernet network must have a unique IP address Do not assign an arbitrary address to any machine on your network or else your machines will not communicate to each other let alone accessing the Internet
100. ule This section will show you how to configure the protocol independent parameters for a Generic filter rule for your Prestige For information on the protocol dependent fields refer to the previous section TCP IP Filter Rule Figure 7 5 displays Menu 21 1 2 Generic Filter Rule Menu 21 1 2 Generic Filter Rule Filter 1 1 Filter Type Generic Filter Rule Active No Offset 0 Length 0 Mask N A Value N A More No Log None Action Matched Check Next Rule Action Not Matched Check Next Rule Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle Figure 7 5 Menu 21 1 2 Generic Filter Rule 7 10 Chapter 7 Filter Configuration Prestige 100WH Internet Access Router Table 7 5 describes the fields in the Generic Filter Rule Menu Table 7 5 Generic Filter Rule Menu Fields Field Description Offset Offset refers to the starting point from which you want to begin the comparison The first byte has offset of 0 The range for this field is from 0 to 255 Length This field refers to the length in bytes of data in the packet that your Prestige should use for comparison and masking The range for this field is O to 8 Mask In this field specify in Hexadecimal the value that your Prestige should logically qualify and the data in the packet Remember that each byte is represented by 2 hexadecimal digits For example hex FF is decimal 255 Value In this field spec
101. ur workstation to the Prestige Again you must use the console port and XMODEM protocol to restore the configuration Keep in mind that the configuration is stored in the flash ROM in the Prestige so even if power failure should occur your configuration is safe 10 12 Chapter 10 System Maintenance Prestige 100WH Internet Access Router 10 7 Firmware Update Firmware updates are only possible through the console prt Note that this function will erase the old code before installing the new firmware Do not attempt to update unless you have the new firmware at hand There are two different firmware updates RAS code and ROM File as shown in Menu 24 7 Figure 10 10 Menu 24 7 System Maintenance Upload Firmware 1 Load RAS Code 2 Load ROM File Enter Menu Selection Number Figure 10 10 Menu 24 7 System Maintenance Upload Firmware Chapter 10 System Maintenance 10 13 Prestige 100WH Internet Access Router 10 7 1 Uploading Firmware Menu 24 7 1 shows you the instructions for uploading RAS code firmware If you answer yes to the prompt the Prestige will reboot automatically Press any key when you see the message Press Any key to enter Debug Mode within 3 seconds to enter debug mode Once in debug mode type atur and wait for your Prestige to respond with Starting XMODEM upload to begin uploading the new firmware upload procedure varies depending on the software used to access your P
102. value to Yes then press Enter to edit Menu 11 3 Network Layer Options Figure 5 2 Menu 11 3 Remote Node Network Layer Options for TCP IP Menu 11 3 Remote Node Network Layer Options Rem IP Addr 0 0 0 0 Rem Subnet Mask 0 0 0 0 My WAN Addr 0 0 0 0 Single User Account No Server IP Addr N A Metric 2 Private No RIP Direction Both Version RIP 2B Enter here to CONFIRM or ESC to CANCEL Applications 5 2 Chapter 5 Remote Node TCP IP Configuration Prestige 100WH Internet Access Router The following diagram in Figure 5 3 is an example to help understand the field of My Wan Address in Menu 11 3 Remote Local Network 192 168 1 1 192 168 2 1 LI 192 168 3 1 192 168 3 2 P ur A aw D 1 Modem 4L TR SER Modem ISDN TA ary eae ISDNTA Prestige 100WH Prestige 100WH a Figure 5 3 Sample IP Addresses for a LAN to LAN Connection with TCPI IP The following Table 5 1 describes the Remote Node Profile and Remote Node Network Layer Options for a TCP IP configuration Chapter 5 Remote Node TCP IP Configuration 5 3 Prestige 100WH Internet Access Router Table 5 1 Remote Node Network Layer Options for a TCP IP Configuration Field Description Rem IP Address This will show the IP address you entered for this remote node in the previous menu Rem IP Su
103. vanced applications such as Telecommuting and LAN to LAN 4 Management amp Maintenance Chapters 7 10 provides information on access control and logging features for network administrators 5 Troubleshooting Chapter 11 provides information about solving common problems Regardless of your particular application it is important that you follow the steps outlined in Chapters 1 2 to correctly connect your Prestige 100WH to your LAN You can then refer the appropriate chapters of the manual depending on which applications you wish to use Orientation Map The following Orientation Map is designed to guide you through a quick and correct installation of your Prestige According to your particular application Internet Telecommuting LAN to LAN Connection follow the path outlined in this Orientation Map to refer to the appropriate chapters in this manual Read the instructions in each chapter carefully for a successful configuration of your Prestige xvi Preface Prestige 100WH Internet Access Router s INTERNET ACCESS Orientation Map INSTALLATION c Chapter 1 Getting to Know your Internet Access Router Chapter 2 Hardware Installation v v LAN TO LAN l APPLICATIONS Chapter 3 Internet Access Application ADVANCED APPLICATIONS DIAL IN APPLICATIONS Chapter 6 Dial in Server Applications MANAGEMENT amp MAINTENANCE Remote Node Configura
104. will ask if you wish to test the Internet connection If you select Yes your Prestige will call the ISP and test the connection If the test fails note the error message that you receive and take the appropriate troubleshooting steps 3 6 Configuring Backup ISP Accounts If you have more than one ISP account you can configure a remote node for the secondary account as a backup instead of modifying Menu 4 all the time The SUA feature can be enabled for all of these accounts making it convenient to switch to another ISP when one is not available 3 12 Chapter 3 Internet Access Application Prestige 100WH Internet Access Router 3 6 4 Configure a Backup ISP To configure a backup ISP Account follow these steps Step 1 Configure your primary ISP using Menu 4 as described earlier in this chapter Step 2 Enter Menu 11 then select the number of an unused remote node Step 3 In Menu 11 1 choose a name for your backup ISP account then set the Active field to No and enter your outgoing login name password and phone number s The Remote IP Address field should be set to 1 1 1 1 Step 4 In Menu 11 3 set the remote node s subnet mask to 0 0 0 0 and set RIP to None Step 5 Save the new configuration Please note that the remote IP address of 1 1 1 1 is only a place holder to avoid conflicting with the IP address of the primary ISP which is implicitly set at 0 0 0 0 When combined with the subnet mask of 0 0 0 0 it
105. will differ depending on the type of rule When you first enter the Filter Rule Menu you will be presented with Menu 21 1 1 TCP IP Filter Rule If you wish to configure another type of filter rule you need to select the appropriate type by pressing SPACE bar under the Filter Type field and press Enter This will bring you to the corresponding menu 7 6 Chapter 7 Filter Configuration Prestige 100WH Internet Access Router 7 2 1 TCP IP Filter Rule This section will show you how to configure a TCP IP filter rule for your Prestige Figure 7 4 displays Menu 21 1 1 TCP IP Filter Rule Menu 21 1 1 TCP IP Filter Rule Filter 1 1 Filter Type TCP IP Filter Rule Active No IP Protocol 0 IP Source Route No Destination IP Addr IP Mask Port 0 Port Comp None Source IP Addr IP Mask Port 0 Port Comp None TCP Estab N A More No Log None Action Matched Check Next Rule Action Not Matched Check Next Rule Press ENTER to Confirm or ESC to Cancel Press Space Bar to Toggle Figure 7 4 Menu 21 1 1 TCP IP Filter Rule Chapter 7 Filter Configuration 7 7 Prestige 100WH Internet Access Router The following Table 7 4 describes how to configure your TCP IP filter rule Table 7 4 TCP IP Filter Rule Menu Fields Field Description Active Active and deactivate this filter rule IP Protocol Specify the upper layer protocol number The range for this value should be betwee
106. with your Prestige against this list to make sure nothing is missing The complete package should include Table 2 1 Item Checklist Package Contents Prestige 100WH Prestige 100WH Internet Access Router Power Adapter DB 9 female DB 9 male RS 232 Cable DB 25 female DB 9 male Console Cable Adapter LAN Straight Cable white tag Warranty Card m a Instruction Card Prestige 100WH Quick Start Guide Prestige 100WH User s Manual Prestige Web Configurator CD Prestige Web Configurator Users Manual m mm r m Chapter 2 Hardware Installation amp Initial Setup 2 1 Prestige 100WH Internet Access Router 2 2 Additional Installation Requirements In addition to the contents of your package there are other hardware and software requirements you need before you can install and use your Prestige These requirements include A computer with Ethernet 10Base T NIC Network Interface Card A computer equipped with communications software for example Hyper Terminal in Win95 configured to the following parameters gt VTIOO terminal emulation gt 9600 Baud rate gt No parity 8 Data bits 1 Stop bit After the Prestige has been successfully connected to your network you can make future changes to the configuration through telnet application 2 2 Chapter 2 Hardware Installation amp Initial Setup Prestige 100WH Internet Ac

ZyXEL Communications 100WH Network Router User Manual

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