Toshiba B-SV4D Printer User Manual
Contents
1. A1 3 1 Media Type This direct thermal printer is specifically designed for thermal media The table below shows the size and shape of the media that can be used on this printer Label Tag paper 5 Black Mark Black Mark on reverse side on reverse side Cut position EA1 2 APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1 33061 A1 3 Media A1 3 1 Media Type Cont Unit mm inch he eroe NON aa AA Black mark width Min 8 0 06 to 0 19 Max outer roll diameter U 2214 8 4 When the optional External Media Roll Hanger is used Roll direction Outside roll media Linerless paper option 254 38 1 or 762 1 L5 or 3 SED NOTES 1 To ensure print quality and print head life use only TOSHIBA TEC approved media 2 When using a media roll of 76 2 mm 3 inner core diameter the 3 Diameter Media Shaft included in the optional External Media Roll Hanger is required A1 3 2 Detection Area of the Transmissive Sensor The Transmissive Sensor is positioned 6 mm from the centre The Transmissive Sensor detects a gap between labels as illustrated below Centre of media Area to be detected Sensor position Min 2 mm p zn a Gap Min 6 mm nee fI T cut mode Min 8 mm A1 3 3 Detection Area of the Reflective Sensor The Reflective Sensor is movable within the full range of the media width The reflection factor of the Black Mark must be 10 o2. 1 1 191 ACCESO MES aan ae mE e bau sm tein Uc o E1 1 Ut mm E1 3 toT DIMENSIONS srie tT c E1 3 1 59 25 VOW YVI Was ote scree fare codon oi oett item ended ELM E1 3 1 98 eSI m umu mam tesis a esu A E1 3 ESCONDE a E1 4 1 55 Button and Indicator AMP upay u eid i ia E1 4 2 PRINTER SETUP lt lt PNE E2 1 el srt E2 1 2 2 Procedure betore uiuos cervos ar E2 2 2 9 JM rning Printer ON OFF uku ur ire E2 2 2 9 1 ON aiii Sauna trop u a Diet oe E2 2 2 9 2 da u uu ite d oo re Edu mee Sees E2 3 2 4 Connecting the Cables to the E2 3 2 Connecting the Power Adapter and the Power E2 4 2 5 Loading the Media debo aspa 2 5 2 7 Media Sensor Calibration Self Print Test and Dump Mode Ulilities E2 9 2 1 4 Media Sensor Calibration Cose sunt Sodio boi E2 9 2 7 2 Self Print Test and Dump E2 9 3 MAINTENANCE iran E3 1 A wn E3 1 Head A um u LS E3 1 9 1 2 Sells OIS deben E E3 2 SACER u give esate a ost mm ne E
3. GC model GS model option Printing speed In the batch cut mode 50 8 mm sec 2 sec 76 2 mm sec 3 sec 101 6 mm sec 4 sec 127 mm sec 5 sec In the strip mode 50 8 mm sec 2 sec 76 2 mm sec 3 sec Available media width 25 4 mm 1 07 to 112 mm 4 4 including backing paper Effective print width max 108 0 mm 4 37 GS model 200 0 mm x 231 8 mm x 168 5 mm 7 9 x 9 1 x 6 6 GC model 200 0 mm x 260 8 mm x 168 5 mm 7 9 x 10 3 x 6 6 GS model 2 0 kg 4 4 Ib Excluding Media GC model 2 5 kg 5 5 Ib Excluding Media Available bar code types EANS EANI3 EANI28 EAN and UPC 2 5 digital add on UPC A UPC E MSI Interleaved 2 of 5 CODE39 CODE39C CODE93 CODE128UCC CODE128 Subsets A B C CODE11 CODABAR POSTNET PLESSEY Available two dimensional code Data Matrix PDFA17 QR code Maxi Code Micro PDF417 Available bar code font Times Roman 14 point Helvetica 12 point Presentation 18 point Letter Gothic 9 5 pint Courier 10 point Prestige Elite 7 point Outline font 1 type Rotations 0 90 180 270 Standard interface Serial interface RS 232C Parallel interface Centronics Not available on the GS12 model USB V1 1 10 100 Base LAN GS12 model only NOTES Data Matrix is a trademark of International Data Matrix Inc U S PDFA17 is a trademark of Symbol Technologies Inc US QR Code is a trademark of DENSO CORPORATION Maxi Code is
4. cotton swab objects to touch the print or soft cloth slightly moistened with ethyl alcohol head or platen as this may cause damage to them Print Head Element positioned at the print head edge Do not use any volatile solvents including thinner and benzene as this may cause discoloration of the cover print failure or breakdown of the printer Do not touch the print head element with bare hands as static may damage the print head LON NOTE Please purchase the Print Head Cleaner from the authorized Print Head Cleaner TOSHIBA TEC service Part No 24089500013 representative 1 3 MAINTENANCE ENGLISH VERSION EO1 33061 3 1 Cleaning 3 1 2 Platen Sensors 3 1 3 Cover CAUTION Do not use any volatile solvents including thinner and benzene as this may cause discoloration or distortion of the cover 1 Wipe the Platen with a soft cloth moistened with alcohol 2 Remove dust or paper particles from the Media Sensor and Cover Open Sensor using an air blower Cover Open Sensor Media Sensor u SS E d d pee mS Platen Wipe the Cover with a dry soft cloth Wipe off dirt with a soft cloth slightly moistened with water E3 2 3 MAINTENANCE ENGLISH VERSION EO1 33061 3 2 Care Handling of the Media 3 2 Care Handling of the Media CAUTION Be sure to carefully review and understand the Supply Manual Use only media w
5. E3 2 3 2 Gare Handling Of the Medline det erm Ecrans eheu uso se eot uec bo caia E3 3 4 TROUBLESHOOTING ata E4 1 AT OU ESA INT UT TEE E4 1 42 Removing Jammed 4 1 APPENDIX 1 SPECIFICATIONS J J J J U J J J J Q EA1 1 ATI PUE COP EA1 1 Aia Glen LUE T T Uem EA1 2 JS 9 12 ENERO EA1 2 0 Meda TVDO me EA1 2 A1 3 2 Detection Area of the Transmissive Sensor EA1 3 A1 3 3 Detection Area of the Reflective Sensor EA1 3 ElecuVe Pt PAN qusc Eden A EA1 4 APPENDIX 2 INTERFACE contain EA2 1 GLOSSARIES INDEX CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification 3 Please refer to your local Authorized Service representative with regard to any queries you may have in this manual 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33061 1 1 Introduction 1 PRODUCT OVERVIEW 1 1 Introduction 1 2 Features 1 3 Unpacking NOTES Check for damage or scratches on the printer However please note that TOSHIBA TEC shall have no liabi
6. FEED ADJUST XX Xmm Print position fine adjustment value CUT POSITION ADJUST XX Xmm Cut position fine adjustment value BACKFEED ADJUST XX Xmm Back feed amount fine adjustment value PARAMETER PC 850 0 Character code selection and Font 0 selection 9600 8 1 NONE 0 Baud rate Data length Stop bit length Parity and Transmission control of RS 232C ON AUTO FEED BO Forward feed wait function Control code Feed key function and Euro code X COORDINTE ADJUST XX Xmm X coordinate fine adjustment value SENSOR TRANSMISSIVE 17 Sensor selection and sensitivity MEMORY 192KB XXXKB Memory capacity of the Main PC Board and optional memory card 0 1 2 3 4 6 8 TTF AREA XXXKB XXXKB True type font storage area Main PC board and optional memory card EXT CHAR AREA XXXKB XXXKB Writable character storage area Main PC board and optional memory card BASIC AREA XXXKB XXXKB BASIC file storage area Main PC board and optional memory card PC SAVE AREA XXXKB XXXKB PC save storage area Main PC board and optional memory card E2 10 2 PRINTER SETUP 2 7 2 Self Print Test and Dump Mode Cont ENGLISH VERSION EO1 33061 2 7 Media Sensor Calibration Self Print Test and Dump Mode Utilities INFORMATION Printed only when some information is s
7. Printer Printer to your host computer and will also show how to make cable connections to other devices Depending on the application software you use to print labels there are three possibilities for connecting the printer to your host computer These are NOTE e A serial cable connection between the printer s RS 232C serial For the specifications of the connector and one of your host computer s COM ports e A parallel cable connection between the printer s standard parallel serial interface cable refer to APPENDIX 2 INTERFACE connector and your host computer s parallel port LPT e A USB cable connection between the printer s USB interface connector and one of your host computer s USB port e A LAN cable connection between the printer s LAN interface connector and a hub or your host computer s LAN port The diagram below shows all the possible cable connections to the current version of the printer D USB Interface 2 Parallel Interface Centronics Not available on the GS12 model Serial Interface RS 232C 4 Power Jack LAN Interface GS12 model only E2 9 2 PRINTER SETUP ENGLISH VERSION EO1 33061 2 5 Connecting the Power Adapter and the Power Cord 2 5 Connecting the 1 Make sure that the printer power switch is in the OFF O position 2 Insert the Power Cord into the inlet of the Power Adapter Power Adapter and P the Power Cord NOTES 1 Since the power cord is not Power Cord enclose
8. a trademark of United Parcel Service of America Inc U S EA1 1 APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1 33061 A1 2 Options A1 2 Options Option Name Type Keyboard display unit KB 75 QM R This module is an external intelligent keyboard display unit Cutter module B SV204 QM R A cutter unit that makes stub cuts B SV404 QM R A cutter unit that makes normal cuts Strip sensor B SV904 H QM R When attached to the front of the Media Outlet this sensor allows the on demand strip issue by detecting the presence or lack of a label Memory module B SV704 EIM QM R 1MB A flash ROM memory PC board B SV704 E2M QM R 2MB B SV704 E3M QM R 3MB B SV704 E4M QM R 4MB B SV704 E6M QM R 6MB B SV704 E8M QM R 8MB External media roll hanger B SV904 PH QM R When this option is attached to the printer a media roll with an outer roll diameter exceeding 127 mm 57 can be used LAN adapter B SV704 LAN QQ R This option enables the printer to be used in a For AC100 to 120V LAN network B SV704 LAN QP R For AC200 to 240V NOTE The above options are available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters A1 3 Media Please make sure that the media to be used is approved by TOSHIBA TEC The warranties do not apply to problems caused by using media that is not approved by TOSHIBA TEC For information regarding TOSHIBA TEC approved media please contact a TOSHIBA TEC authorised representative
9. chapter lists the error messages possible problems and their solutions If a problem cannot be solved by taking actions described in this chapter do not attempt to repair the printer Turn off and unplug the printer Then contact an authorised TOSHIBA TEC service representative for assistance 4 1 Troubleshooting Guide Problems The Online Indicator Lamp green is not 1 Check that the Power Cord is properly connected illuminated 2 If the LED on the AC Adapter is not illuminated please contact an authorised TOSHIBA TEC service representative The Online Indicator Lamp green is flashing The printer is in PAUSE state Press the FEED PAUSE Button to return to Online state The Error Indicator Lamp red is illuminated not The Top Cover 15 not closed completely Close the Top flashing Cover completely and confirm that the Indicator Lamp flashes Then press the FEED PAUSE Button to return to Online state The Error Indicator Lamp red is flashing 1 The media has run out Install a new media roll 2 The Media Sensor cannot detect the print start position Retry the Media Sensor calibration 3 A paper jam occurred 4 cutter jam occurred After removing causes of the problems press the FEED PAUSE Button to return to Online state Poor print quality The Top Cover 15 not closed completely Close the Top Cover completely Clean the Print Head The media being used is not with in specification Use TOSHIBA T
10. class Unpack the printer as per the Unpacking Instructions supplied with the printer When unpacking the printer please check that the following accessories are supplied with the printer O CD ROM 1 copy O Power Adapter 1 pc O Media Shaft 1 pc O Media Holder 2 pcs O Media Holder Spacer 2 pcs E1 1 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33061 1 4 Accessories m When purchasing the power cord Since the power cord set 15 not enclosed in this unit please purchase an approved one that meets the following standard from your Authorised TOSHIBA TEC representative As of September 2004 Certification Certification Certification Country Agency imam Country Agency Australia SAA 54 Germany VDE Sweden SEMKKO Country Agency Austria OVE lreland 9 2 Switzerland SEV Belgium Denmark KEMA Finland 1 Foruse with 100 125 Vac mains power supply please select a power cord rated Min 125V 10A 2 For use with 200 240 Vac mains power supply please select a power cord rated Min 250V 3 Please select a power cord with the length of 4 5m or less Power Cord Rated Min 125V 10A 250V Type SVT AS3191 approved Light or Ordinary Duty type Conductorsize No 3 18AWG 3 x 0 75 mm Min Plug Configuration locally approved type Rated Min 125V 10A 250V 10A 250V 1 1 At least 12596 of the rated current of the product E1 2 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33
11. transferred from a thermal ribbon to ordinary paper Printing speed The speed at which printing occurs This speed is expressed in units of IPS inches per second Resolution The degree of detail to which an image can be duplicated The minimum unit of divided image 15 called a pixel As the resolution becomes higher the number of pixels increases resulting in a more detailed image Supply Media Tag A type of media having no adhesive backing but black marks to indicate the print area Usually tags are made of cardboard or other durable material Thermal print head A print head using thermal transfer or thermal direct printing method INDEX INDEX B Backing paper Al 3 Bar code 1 1 Batch mode 2 6 Black mark A1 2 Black mark length A1 3 Black mark sensor 2 6 2 9 C Centronics 1 4 2 2 2 3 Al l Cover open sensor 1 4 3 2 Cut mode 2 7 Cutter module A1 2 D Dimensions 1 3 E Effective print range 1 4 External media roll hanger 2 8 F Feed gap sensor 2 6 FEED PAUSE button 1 3 1 4 G Gap between labels Al 3 Gap length A1 3 Guaranteed print area Al 4 I Indicator lamp 1 3 1 4 Interface Al 1 A2 1 Issue mode 2 6 AI 1 J Jammed media 4 1 ENGLISH VERSION EO1 33061 INDEX K Keyboard display unit A1 2 L Label AI 2 Label length AI 3 Label pitch AT1 3 Label width Al 3 LAN 1 1 1 3 2 3 A1 1 LAN adapter 1 2 M Media 3 3 Al 2 Media guide 1 4 2 6 Media g
12. 061 1 5 Appearance 1 5 Appearance The names of the parts or units introduced in this section are used in the following chapters 1 5 1 Dimensions 20028 260 8 10 3 i 231 8 9 1 NOTE _ _ HR The picture on the right is the GC E o model s The depth of the GS 4 AN model is 231 8 mm 9 1 inches L 168 5 O a 6 6 C Dimensions in mm inches 1 5 2 Front View ee PS pa D Top Cover Media Outlet T sess Strip Block Option x Backing Paper Outlet ud Cutter Block r Indicator Lamp Media Outlet FEED PAUSE Button Cover Open Lever 1 5 3 Rear View Rear Media Guide LAN Interface Connector 2512 model only w E Power Switch USB Interface mi E Connector Parallel Interface Power Jack Connector Centronics serial Interface Connector RS 232C Not available on the 2512 model 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33061 1 5 Appearance 1 5 4 Interior Print Head Do not touch the print head or around it just after printing Cover Open You may get burned as the Sensor print head becomes very hot J during printing Caution Symbol for the Print Head Please refer to WARNING Media Guide Media Holder Media Shaft Media Guide Adjustment Knob Media Sensor Platen 1 5 5 Button and Indicator The FEED PAUSE Button and the Indicator Lamp have the following Lamp functions e Pressing this butt
13. 2 Remove enough labels from the leading edge of the media to leave about 200 mm of backing paper free 3 Pass the backing paper over the Platen and the Strip Plate and insert NOTE the leading edge of the backing paper into the Backing Paper Outlet When the media is correctly set the backing paper is supposed to be Strip Feed Roller pinched by the Platen and the Strip Platen Feed Roller as shown below Strip Plate Strip Plate Label gt Strip Block Strip Feed Roller Backing Paper g rap 4 Platen Backing Paper f Backing Paper Outlet 4 Close the Strip Block Cut mode When the Cutter is fitted the media is automatically cut After loading the media as described on the previous pages insert the leading edge of the media into the Media Outlet of the Cutter When attaching or removing the cutter cover be sure to turn off the power Otherwise you may be injured The cutter is sharp so care must be taken not to injure yourself when handling the cutter CAUTION Be sure to cut the backing paper of the label Cutting Media Outlet labels will cause the glue to stick to the cutter which may Cutter Cover affect the cutter quality and shorten the cutter life Use of tag paper when the thickness exceeds the specified value may affect the cutter life E2 7 2 PRINTER SETUP ENGLISH VERSION 1 33061 2 6 Loading the Media 2 6 Loading the Media When media ro
14. 6 Fire or electric shock could LE occur on improperly grounded equipment A C A U TI O N This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication Precautions The following precautions will help to ensure that this machine will continue to function correctly e Try to avoid locations that have the following adverse conditions Temperatures out of the specification Direct sunlight High humidity Shared power source Excessive vibration Dust Gas e The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers e USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons e DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high temperatures high humidity dust or gas e Ensure the printer is operated on a level surface e Any data stored in the memory of the printer could be lost during a printer fault e Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference e Unplug the machine whenever you are working inside it or cleaning it e Keep your work environment static free e Do not place heavy objects on top of the machines as these items may become unbalanced and fall causing injury e Do not block the ventilation
15. EC recommended media only 4 2 Removing Jammed Media This section describes in detail how to remove jammed media from the printer CAUTION Do not use any tool that may damage the print head Turn the power off Open the Top Cover Remove the media Remove the jammed media from the printer DO NOT USE any sharp implements or tools as these could damage the printer Clean the Print Head with the Print Head Cleaner and remove dust or paper particles Load the media and close the Top Cover P N E4 1 APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1 33061 A1 1 Printer APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the 5 printer A1 1 Printer The following are the printer specifications Supply voltage AC100 to 240V 50 60 Hz Power consumption During a print job 100 to 120V 2 7 A 64 8 W maximum 200 to 240V 2 6 A 62 4 W maximum During standby 100 to 120V 0 185 A 4 4 W maximum 200 to 240V 0 16 A 3 8 W maximum Power supply 100 to 240V universal switching power supply Operating temperature range 5 C to 40 C 40 F to 104F Storage temperature range 40 C to 60 C Relative humidity 25 to 85 RH no condensation Humidity for storage 10 to 90 RH no condensation Ventilation for storage Free air environment Resolution 203 dpi Printing method Thermal direct Issue mode Batch GS GC model Strip GS model option Cut
16. NDIX 2 INTERFACE ENGLISH VERSION EO1 33061 APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE B Interface Cables To prevent radiation and reception of electrical noise the interface cables must meet the following requirements e Fully shielded and fitted with metal or metallized connector housings e Keep as short as possible e Should not be bundled tightly with power cords e Should not be tied to power line conduits B RS 232C Cable description The serial data cable used to connect the printer to a host computer should be one of the following two types 9 pin or 25 pin connector Connector to the Host Computer Connector to Printer RENE RENE NOTE Use an RS 232C cable with a connector with inch type securing screws EA2 1 GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths Bar codes are used in various industrial fields Manufacturing Hospitals Libraries Retail Transportation Warehousing etc Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate Batch mode Issue mode that continuously prints media until the required number has been printed Black mark A mark printed on the media enabling the printer to detect the correct start position of the media helping to maintain constant print position Black mark sensor A reflective sensor that de
17. TOSHIBA TOSHIBA Barcode Printer B SV4D SERIES 4 Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador CE Compliance for EU only This product complies with the requirements of EMC and Low Voltage Directives including their amendments VORSICHT e Schallemission unter 70 A nach DIN 45635 oder ISO 7779 e Die f r das Vorgesehene Steckdose mu in der Nahe des Ger tes und leicht zug nglich sein Centronics is a registered trademark of Centronics Data Computer Corp Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or mo
18. d in this printer please purchase a proper one after referring to page 1 2 The EA10953 AC adapter Power Adapter should be exclusively used for the B SV4D Series printer The B SV4D Series printer must be powered by the EA10953 AC adapter the printer 3 Insert the Power Adapter connector into the Power Jack on the rear of Power Jack Power Adapter Connector 4 Plug the other end of the Power Cord into a grounded outlet as shown in the figure below E2 4 2 PRINTER SETUP ENGLISH VERSION EO1 33061 2 6 Loading the Media 2 6 Loading the Media 1 Do not touch any moving parts To reduce the risk of fingers jewellery clothing etc being drawn into the moving parts be sure to load the media once the printer has stopped moving completely To avoid injury be careful not to trap your fingers while opening or closing the cover CAUTION Be careful not to touch the Print Head Element when opening the Top Cover Failure to do this may cause missing dots by static electricity or other print quality problems NOTE When the outer roll diameter exceeds 127 mm 5 or the inner core diameter exceeds 36 1 mm 1 5 an optional External Media Roll Hanger is required For details refer to page 2 6 This section describes 1n detail how to load the media 1 Turn OFF the printer and open the Top Cover 2 When the inner core diameter of the media roll is 25 4 mm 1 remove
19. hich meets specified requirements Use of non specified media may shorten the head life and result in problems with bar code readability or print quality All media should be handled with care to avoid any damage to the media or printer Read the guideline in this section carefully e Do not store media for longer than the manufacturer s recommended shelf life e Store media rolls on the flat end Do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality e Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life e Store the media in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas e The thermal paper used for direct thermal printing must not have specifications which exceed K 800 ppm and 600 ppm e Some ink used on pre printed media may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO3 and kaolin ALO 2510 29 0 For further information please contact your local distributor or your media manufacturer E3 3 4 TROUBLESHOOTING ENGLISH VERSION EO1 33061 4 1 Troubleshooting Guide 4 TROUBLESHOOTING This
20. lity for any damage of any kind sustained during transportation of the product Keep the cartons and pads for future transportation of the printer 1 4 Accessories Thank you for choosing the TOSHIBA B SV4D series barcode printer This Owner s Manual contains valuable information from general set up to confirming the printer s operation using test prints You should read it carefully to help you gain maximum performance and life from your printer This manual should be kept close at hand for everyday reference Please contact your TOSHIBA TEC representative for further information concerning this manual This printer has the following features e This printer is equipped with a 32 bit RISC processor which offers up to 5 inches sec print speed e Astandard USB interface for convenient label printing connectivity e A 10 100T Base LAN connector is standard on the GS12 model e The clamshell design and moveable media sensor enable easy media loading and use of a wide range of media e All frequently used bar code formats are available in this printer Fonts and bar codes can be printed in any rotation e This printer provides a choice of six different type faces of alphanumeric font and outline font printing capability e The GS type is designed for batch issue and the GC type is for cut issue Fitting the optional cutter unit to the GS type enables cut issue e This is the most cost effective and high performance printer in this
21. ll has an outside diameter exceeding 127 mm 5 or an Co nt inner core diameter of 38 1 mm 1 5 the optional External Media Roll Hanger will be required 1 Fit the protrusions on the bottom of the printer into the holes in the External Media Roll Hanger External Media Roll Hanger Option 2 Load a media roll onto the printer s Media Holder Ass y and place it into the cuts of the External Media Roll Hanger 3 Pull the media forward and insert the leading edge into the printer so that it passes between the Rear Media Guides Media Holder Ass y When the media roll has the inner core diameter of 76 2 mm 3 use the 3 Diameter Media Shaft included in the optional External Media Roll Hanger 3 Diameter Media Shaft Option y 4 Manually move the Rear Media Guides so that the media is centred 5 Refer to the previous pages to complete the media loading 6 Close the Top Cover 2 8 2 PRINTER SETUP ENGLISH VERSION EO1 33061 2 7 Media Sensor Calibration Self Print Test and Dump Mode Utilities This utility 1s used to calibrate the sensitivity of the Feed Gap Black 2 7 Media Sensor P Calibration Self Print It is necessary to set the media sensors after the media is changed to Test and Dump Mode different type Utilities 2 7 1 Media Sensor 1 First select the sensor to calibrate in the following procedure Calibration Open the Top Cover The Indicator Lamp blink
22. lluminated in the following order Orange Orange Flashing Red Flashing Green 3 Release the FEED PAUSE Button when the Indicator Lamp is illuminated in green 4 The printer automatically performs a self print test and then enters the Dump Mode 5 To start the Online operation turn the printer off then on again E2 9 2 PRINTER SETUP ENGLISH VERSION EO1 33061 2 7 Media Sensor Calibration Self Print Test and Dump Mode Utilities 2 7 2 Self Print Test and Dump Mode Cont NOTE The following commands should not affect the test print issue D AX XS Z2 1 Z2 2 without AY Print test label sample PRINTER INFO PROGRAM VERSION TONE ADJUST FEED ADJUST CUT POSITION ADJUST BACKFEED ADJUST PARAMETER X COORDINATE ADJUST SENSOR MEMORY TTF AREA EXT CHAR AREA BASIC AREA PC SAVE AREA INFORMATION TOTAL FEED IP ADDRESS SUBNET MASK GATEWAY DHCP VX XX XXXX TXX TXX Xmm TXX Xmm TXX Xmm PC 850 0 9600 8 1 NONE 0 ONI AUTO FEED B0 XX Xmm TRANSMISSIVE 17 192KB X XXKB XXXXXXXXXXXXXXXXXXX X XXKm Enable o The test print contents should be changed by the following commands and parameters PROGRAM VERSION VX XX XXXX Firmware version and checksum TONE ADJUST XX Print tone fine adjustment value
23. maged first turn the plug an abnormal condition such as off the power switches and when the machines are producing disconnect the power cord plugs smoke or strange smells may cause from the outlet and then contact fire or electric shock In these your authorised TOSHIBA TEC h cases Immedlately turn off the representative for assistance A power switches and disconnect the Continued use of the machine in g power cord plugs from the outlet that condition may cause fire or Then contact your authorised electric shock TOSHIBA TEC representative for assistance Safety Summary Disconnect the plug cores corres wire If foreign objects metal fragments water liquids enter the machines first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorised TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock Ensure that the equipment is properly grounded Extension cables should also be grounded Disconnect the plug ENGLISH VERSION EO1 33061 When unplugging the power cords be sure to hold and pull on the plug portion Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock Do not remove covers repair or modify the machine by yourself You may be injured by high voltage very hot parts or sharp edges inside the machine 40
24. n the host computer and to turn OFF the host computer before turning off the printer 2 3 Turning the Printer ON OFF 2 3 1 Turning ON the Printer 1 To turn ON the printer power press the power switch as shown in the diagram below Note that is the power ON side of the switch CAUTION Use the power switch to turn the printer On Off Plugging or unplugging the power cord to turn the printer On Off may cause fire an electric shock or damage to the printer Power Switch 2 Check that the Indicator Lamp is illuminated in green NOTE If the Red Indicator Lamp is illuminated go to Section 4 I Troubleshooting Guide E2 2 2 PRINTER SETUP ENGLISH VERSION EO1 33061 2 4 Connecting the Cables to the Printer 2 3 2 Turning OFF the 1 Before turning off the printer power switch verify that the Indicator Lamp is illuminated in green not flashing Printer 2 To turn OFF the printer power press the power switch as shown in the CAUTION diagram below Note that O 1s the power OFF side of the switch 1 Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer Do not turn off the printer power while the Green Indicator Lamp is flashing as this may cause damage to the data being downloaded Power Switch 2 4 Connecting the The following paragraphs outline how to connect the cables from the Cables to the
25. noise interference are connected to the same mains Ensure that the printer is connected only to AC mains that has a proper ground earth connection e Do not operate the printer with the cover open Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer e Make sure to turn off the printer power and to remove the power adapter connector from the printer whenever working on the inside of the printer or when cleaning the printer e For best results and longer printer life use only TOSHIBA TEC recommended media e Store the media in accordance with the specifications e This printer mechanism contains high voltage components therefore you should never remove any of the covers of the machine as you may receive an electrical shock Additionally the printer contains many delicate components that may be damaged if accessed by unauthorized personnel e Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution e Use caution when cleaning the thermal print head as it may become very hot while printing Wait until it has had time to cool before cleaning Use only the TOSHIBA TEC recommended print head cleaner to clean the print head e Do not turn off the printer power or remove the power plug while the printer is printing or while the Indictor Lamp is flashing E2 1 2 PRINTER SETUP 2 2 Procedure bef
26. nsor to the correct position When using the Feed Gap Sensor position it to the centre of the printer When using the Black Mark Sensor it should be NOTES positioned in line with the centre of the black marks on the reverse 1 The Feed Gap Sensor can be side of the media correctly positioned by engaging the Protrusion of the Media Sensor with the centre guide The Black Mark Sensor is fully adjustable Centre Guide Feed Gap Sensor Protrusion There are three issue modes available on this printer Batch mode In the batch mode the media is continuously printed and fed until the CAUTION number of media specified in the issue command has been printed To separate the printed media from the media roll in batch mode be sure to tear off the media at the Media Outlet or cut the media past the Tear Off Bar If you tear off the media at the Print Head by mistake be sure to feed one label 10 mm or more with the FEED PAUSE Button prior to next issue Failure to do this may cause a paper jam 2 6 2 PRINTER SETUP ENGLISH VERSION 1 33061 2 6 Loading the Media 2 6 Loading the Media Strip mode Option Co nt When issued in the strip mode labels are automatically removed from the backing paper each time a label is printed e How to set the media When issuing labels in the strip mode set the label in the following procedure 1 Open the Strip Block by the tabs on both sides
27. on when the printer 15 in online Asthe FEED state causes a media feed button e Pressing this button after removing a cause of an error returns the printer to online state e Pressing this button during printing stops As the PAUSE printing after completing the current label The button printer resumes printing when this button is pressed again e A print error suchasa e There is no label memory error Syntax error etc e The top cover 15 opened e The printer is on line and e The button is pressed as ready to print a PAUSE function e The printer is downloading files E1 4 2 PRINTER SETUP 2 PRINTER SETUP 2 1 Precautions ENGLISH VERSION EO1 33061 2 1 Precautions This section outlines the steps necessary to setup your printer prior to its operation The section includes precautions connecting cables assembling accessories loading media and performing a test print To insure the best operating environment and to assure the safety of the operator and the equipment please observe the following precautions e Operate the printer on a stable level operating surface in a location free from excessive humidity high temperature dust vibration or direct sunlight e Keep your work environment static free Static discharges can cause damage to delicate internal components e Make sure that the printer 15 connected to a clean source of AC Power and that no other high voltage devices that may cause line
28. ord plug from the outlet This indicates that there is the risk of death or serious injury if the N WA R N N G machines are improperly handled contrary to this indication Any other than the Do not use voltages other than Mestad Do not plug in or unplug the power specified AC voltage the voltage AC specified on the ronibite cord plug with wet hands as this is prohibited rating plate as this may cause 4 may cause electric shock fire or electric shock If the machines share the same Do not place metal objects or outlet with any other electrical water filled containers such as appliances that consume large flower vases flower pots or mugs amounts of power the voltage etc on top of the machines If will fluctuate widely each time metal objects or spilled liquid enter these appliances operate Be sure the machines this may cause fire to provide an exclusive outlet for or electric shock the machine as this may cause fire or electric shock Do not insert or drop metal Do not scratch damage or modify flammable or other foreign Prohibited the power cords Also do not objects into the machines through E place heavy objects on pull on or pp 9 ventilation slits as this may excessively bend the cords as this BY may cause fire or electrical shock cause fire or electric shock BAL If the machines are dropped or Continued use of the machines in Disconnect their cabinets da
29. ore Operation NOTE To communicate directly with a host computer an RS 232C Centronics or USB cable is required 1 RS 232C cable 9 pins do not use a null modem cable 2 Centronics cable 36 pins 3 USB cable V1 1 NOTE Use of a Windows Driver will allow issuing media on the printer from a Windows application The printer can also be controlled with its own programming commands For details please contact your TOSHIBA TEC reseller ENGLISH VERSION EO1 33061 2 2 Procedure before Operation This section describes the outline of the printer setup Unpack the accessories and printer from the box Refer to Safety Precautions in this manual and set up the printer at a proper location Make sure that the Power Switch 15 off Refer to Section 2 3 4 Connect the printer to a host computer with an RS 232C Centronics interface or USB cable Refer to Section 2 4 Connect the Power Adapter to the printer and then plug the Power Cord into a properly grounded power outlet Refer to Section 2 5 Load the media Refer to Section 2 6 Adjust the position of the Feed Gap Sensor or Black Mark Sensor to match the media being used Refer to Section 2 7 Turn the Power ON Refer to Section 2 3 Install the Printer Drivers Refer to the Printer Driver in the CD ROM When the printer is connected to a host computer it is good practice to turn the printer ON before turning o
30. r lower with a waveform length of 950 nm The Reflective Sensor should be aligned with the centre of the Black Mark Sensor should be positioned at the centre of the black mark Detecting the black marks on the back Cut mode Min 2 mm Min 6 mm Min 8 mm Media feed direction Sensor is movable within the full range EA1 3 APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1 33061 A1 3 Media A1 3 4 Effective Print Area The figure below illustrates the relation between the head effective print width and media width Out of print range Out of print range Print head element x 108 0 mm 0 2mm lt 1890mmo2mm 2 mm Head Effective Print Range 2mm 112 0 mm Max media width The figure below shows the effective print area on the media Start line 1 5mm from the left edge of media 1 5mm from the right edge of media Guaranteed print area us feed direction Media width Backing paper width is not included NOTES 1 Be sure not to print on the 1 5 wide area from the media edges shaded area in the above figure The centre of media should be positioned at the centre of the print head 2 3 Print quality is not guaranteed within 3 mm from the print head stop position including 1 mm slow up 4 Average print black rate should be 15 or less For bar code print area the print rate should be 30 or less Line weight should be 3 to 12 dots EA1 4 APPE
31. re of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help for USA only Changes or modifications not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada for CANADA only The EA10953 AC adapter should be exclusively used for the B SV4D Series printer The B SV4D Series printer must be powered by the EA10953 AC adapter Waste Recycling information for users Following information is only for EU member states The use of the crossed out wheeled bin symbol indicates that this product may not be treated as general household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the prod
32. s in red NOTE The Transmissive Sensor Feed Gap Press and hold the FEED PAUSE Button for more than 5 seconds and then release Sensor has been selected as factory default The Indicator Lamp FEED PAUSE S The Indicator Lamp is unlit illuminates in green Button Reflective Black Mark Sensor is selected About 3 seconds The Indicator Lamp FEED PAUSE The Indicator Lamp is unlit illuminates in orange Button sensor is selected About 3 seconds The Indicator Lamp FEED PAUSE The Indicator Lamp is unlit illuminates in red ER Button 7 Transmissive Feed Gap About 3 seconds Sensor is selected 2 Turn off the printer power and install blank media without pre printing on the printer 3 To calibrate the Black Mark Sensor align the sensor position with the black marks on the media Refer to Section 2 6 4 Press the FEED PAUSE Button while turning on the printer The Indicator Lamp will be illuminated in the following order Orange Orange Flashing Red Flashing 5 Release the FEED PAUSE Button when the Indicator Lamp flashes in red This completes the Media Sensor calibration 6 To start the Online operation turn the printer off then on again m 2 7 2 Self Print Test and Turn off the printer power and install a media roll on the printer Dump Mode 2 Press the FEED PAUSE Button while turning on the printer The Indicator Lamp will be i
33. slits of the machines as this will cause heat to build up inside the machines and may cause fire e Do not lean against the machine It may fall on you and could cause injury e Care must be taken not to injure yourself with the printer paper cutter e Unplug the machine when it is not used for a long period of time e Place the machine on a stable and level surface Request Regarding Maintenance e Utilize our maintenance services After purchasing the machine contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned Otherwise dust will build up inside the machines and may cause a fire or a malfunction Cleaning is particularly effective before humid rainy seasons e Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines preventing accidents beforehand For details please consult your authorised TOSHIBA TEC representative for assistance e Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents This will cause the cabinet or other parts to deteriorate or cause the paint to peel 11 ENGLISH VERSION EO1 33061 TABLE OF CONTENTS Page 1 PRODUCT OVERVIEW siepe Ete EVE ERU u uev MORE E REUS u 2 et P e E1 1 WE Odio m E m E1 1 Mise O HH RETE HH E1 1 1 c
34. tects the difference between a black mark and the print area to find the print start position Cut mode Printer mode of operation where an optional cutter module is installed to automatically cut media from the supply roll after they are printed The print command can specify to cut every media or to cut after a set number of media have been printed DPI Dots Per Inch A unit used to express print density or resolution Feed gap sensor A transmissive sensor that detects the difference between the gap between labels and the label itself to find the print start position of the label Font A complete set of alphanumeric characters in one style of type E g Helvetica Courier Times Gap Distance from the bottom of one label to the top of the next label IPS Inch per second A unit used to express print speed ENGLISH VERSION EO1 33061 GLOSSARIES Label A type of media with adhesive backing supplied on a backing paper Media Material on which images are printed by the printer Label tag paper fanfold paper perforated paper etc Printer driver A software program that will convert the application program s printing request into the language that the printer understands Print head element The thermal print head consists of a single line of tiny resistive elements which when current is allowed to flow through them it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be
35. the Media Holder Spacers from the Media Holders The Media Holder Spacers are required to print media rolls with 38 1 mm 1 57 inner core diameter Media Holder Accessory Media Holder Spacer Accessory 3 Put the media roll onto the Medial Shaft so that the print side faces up as shown below Media Media Shaft Accessory 4 Hold the Media Holder with the smooth side facing the media roll align the Media Holder s centre hole with the Media Shaft and then install the Media Holder by sliding it onto the Media Shaft Make sure that the media roll is positioned at the centre of the Media Shaft Media Holder Media Shaft 5 Insert the Media Holder Ass y into the slots of the printer Slot Slot Media Holder Ass y E2 5 2 PRINTER SETUP ENGLISH VERSION 1 33061 2 6 Loading the Media 2 6 Loading the Media Feed the media between the Media Guides Co nt Pull the media until it extends past the Media Outlet 8 Adjust the Media Guide position to the media width by rotating the Media Guide Adjustment Knob NOTE When the Media Guide Adjustment Knob is turned backward 3 the Media Guides move away from each other When it is turned forward LU the Media Guides move toward each other Media Guide Adjustment Knob 9 Make sure that the media path through the printer is straight otherwise skew feeding or a paper jam may occur 10 After loading the media manually set the Media Se
36. tored in the flash ROM TOTAL FEED Total feed distance IP ADDRESS IP address SUBNET MASK Subnet mask GATEWAY Gateway DHCP DHCP is enabled or disabled E2 11 3 MAINTENANCE ENGLISH VERSION EO1 33061 3 1 Cleaning 3 MAINTENANCE This chapter describes how to perform routine maintenance To ensure the continuous high quality operation of your printer you 1 Be sure to turn OFF the should perform a regular maintenance routine For high throughput it power before performing should be done on a daily basis For low throughput it should be done on maintenance Failure to a weekly basis do this may cause an electric shock To avoid injury be careful not to pinch your fingers while opening or closing the cover and print head block Be careful when handling the print head as it becomes very hot immediately after printing Allow it to cool before performing any maintenance Do not pour water directly onto the printer 3 1 Cleaning To maintain the printer performance and print quality please clean the printer regularly or whenever the media is replaced 3 1 1 Print Head Turn the power off Open the Top Cover CAUTION Remove the media Do not allow any hard Clean the Print Head Element with a Print Head Cleaner
37. uct For EU Only Copyright 2006 RPORATION TOSHIBA TEC Europe Retail Information Systems S A MER Rue de la C lid e 33 BE 1080 Brussels 570 Ohito Izunokuni shi Shizuoka ken JAPAN TOSHIBA TOSHIBA Barcode Printer B SV4D SERIES Safety Summary ENGLISH VERSION 1 33061 Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Do not attempt to effect repairs or modifications to this equipment If a fault occurs that cannot be rectified using the procedures described in this manual turn off the power unplug the machine then contact your authorised TOSHIBA TEC representative for assistance Meanings of Each Symbol This symbol indicates warning items including cautions Specific warning contents are drawn inside the A symbol The symbol on the left indicates a general caution This symbol indicates prohibited actions prohibited items Specific prohibited contents are drawn inside or near the symbol The symbol on the left indicates no disassembling This symbol indicates actions which must be performed Specific instructions are drawn inside or near the symbol The symbol on the left indicates disconnect the power c
38. uide adjustment knob 1 4 2 6 Media holder 1 4 2 5 Media sensor 1 4 2 6 2 9 3 2 Media shaft 1 4 2 5 P Parallel interface 1 3 2 3 1 1 Parallel port 2 3 Platen 1 4 3 2 Power adapter 1 1 2 4 Power consumption Al 1 Power cord 1 3 2 4 Power jack 1 3 2 3 2 4 Power switch 1 3 2 2 2 3 Printer driver 2 2 Print head 1 4 3 1 Print head cleaner 3 1 Print head element 3 1 Printing method AI 1 Printing speed A1 1 R Rear media guide 1 3 2 8 Resolution AI 1 Rotations AI 1 RS 232C 2 2 2 3 Al 1 A2 1 INDEX ENGLISH VERSION 1 33061 INDEX Serial interface 1 3 2 3 Al 1 2 1 Strip mode 2 7 Supply voltage Al 1 T Tag paper 1 2 Thermal direct Al 1 3 diameter media shaft 2 8 Two dimensional code Al 1 U USB interface 2 3 Al 1 W Weight AI 1 TOSHIBA TEC CORPORATION 3 0 999
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